Danew R500 Instruction Manual

USER

GUIDE

1

Thank you for purchasing a Danew product. Your Surnaturel R500 has been designed to oer you a unique gaming experience

on a smartphone. Before using the device, read carefully the operation instructions presented in this manual. It aims at familiarizing
you with the technical features of your R500 in order to make operation easier.

NOTE : All information presented in this manual and on the box were current at the time of printing. However, as we are per­manently enhancing our products through software updates, this manual and the box might not present all the functions of your
actual product.
Pictures are for illustration purpose only and are not contract-binding.

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CONTENTS

  INTRODUCTION

P.6

Features

P. 6

Buttons & Device parts

P. 7

  GETTING STARTED

P.8

Insert SIM card

P. 8

Charge the battery

P.9

Make or answer a call

P.1 0

Send SMS & MMS

P.1 1
P.1 2

Keys

4

Memory Card

P.1 3

Switch-on

P.14

Switch-o

P.1 4

Lock screen & Power saving mode

P.1 4

Home screen and settings

P.1 7

Using the home screen

P. 22

Sections of the home screen

P. 27

USB connection

P. 29

Using the touch screen

P. 29

Storage & file management

P.32

Configuring your GoogleTM account

P.33
P.35

Fingerprint reader

  NETWORKING

P.36

Wifi

P.36

Bluetooth

P.37

Dual SIM

P.37

  SUPPORT  WARRANTY

P.38

  SAFETY INSTRUCTIONS

P.39

5

INTRODUCTION

1

FEATURES

Screen
Resolution
Processor
RAM
Internal memory
Network
Camera / Webcam
Battery
Speaker
G-sensor
Connectors
Dimensions
Weight

6

IPS 2.5D Gorilla Glass 4, 5’’
Full HD 1920 x 1080 px
64 bits MT6753 OctaCore 1.5Ghz
3 Go
32 Go
Wifi 802.11 b/g/n, Bluetooth 4.0
13 Mpx Sony IMX214 - f/2.0 / 8 Mpx Samsung
2700 mAh
1W / 103dB
G-sensor / Light-sensor / Proximity Sensor / Geomagnetic sensor

3.5 mm audio jack / Micro USB type C

141.4 x 69.3 x 7.4 mm
142 g

3,5 mm
audio jack

Volume
keys

Touch
screen

Back

USB Connector TypeC
(charge & PC connection)

BUTTONS  DEVICE PARTS

Webcam

Power
ON/OFF

Menu

principal

Overview

Camera lens

Flash Led
Fingerprint reader

7

GETTING STARTED

2

INSERT THE SIM CARD

The phone can operate two SIM cards (not supplied)
simultaneously or independently.

Insert the SIM card(s),
Note : the right slot enables to insert

either a memory card or a Nano SIM
card.

Note : If your SIM is configured with
a PIN code, enter it at start up
then confirm by clicking on :

Micro SIM

8

Nano SIM

CHARGE THE BATTERY

To power or charge the phone, use only the universal charger supplied in the box (5 V 2A model). The

use of unapproved charger presents the risk of electric shock or burns. if the device is damaged due to
improper use, the warranty will be void.

We recommend that you fully charge the battery for the first three charge times.
The battery should never be allowed to discharge fully, full discharges (under 10%) cause damage to the
battery and wears is o prematurely. Since the battery is lithium-ion, you can charge it partially without
a risk of damage.

Note: To avoid electrical damage, use only the universal charger supplied or a genuine Danew charger
to cahrge the device.

9

MAKE OR ANSWER A CALL

The phone enables you to make or answer a call, use options during a call and customize these functions
to better fit your needs.

MAKE A CALL

Open the dial screen, dial a telephone number and press .

ANSWER A CALL

When you receive a call, drag
the telephone icon to the right.

> >

10

SEND SMS AND MMS

You can create and send text (SMS) or multimedia (MMS) messages.

This feature may not be available depending on your service provider. Sending or receiving
messages outside your service provider’s coverage area may result in additional fees depending on
the plan you have subscribed to.

For more information, contact your service provider.

1. Open the messaging application.

2. Create a new message by adding recipients and type the text of your message (for SMS,
go to step4).

3. To add an item to your message, select the corresponding option, then select the element.

4. Send the message.

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KEYS

BACK

Opens the previous home screen, even it is of a dierent application. Once retur­ned to the home screen, you will not be able to go any further in the history.

HOME

PREVIEW

12

Opens the main home screen. To open Google Now, press the button for 2
seconds.

Long press : Open the list of thumbnails of the recently visited screens. To open
one, click on it for a few seconds. To delete a screen from the list, slide your finger
to the left or the right, or click on X.
Short press : Open the multi-desktop menu and access quick customizations (set­tings, wallpapers, Widgets).

MEMORY CARD*

UNINSTALLING THE MEMORY CARD

To remove the memory card securely, disable it first.
1 Click on > > Device > Storage > Uninstall SD card tab.
2 Use the key to extract the right slot and remove the memory card.

Warning

Do not remove the memory card while a
data transfer or use is in progress. It may
result in data loss or corruption, or cause
damage to the device and memory card.
DANEW is not responsible for any
losses relating to improper operation
of corrupted memory cards, including
data losses.

*Not supplied

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SWITCHON

A long press on the ON/OFF button (for 5 seconds) switches the device on. The screen plays an
animation of the Danew’s logo before loading the interface.

SWITCHOFF

Press the ON/OFF button (for about 2 seconds), a window suggesting to
either switch-o or restart the phone is displayed. When the battery is low,
the device will shutdown automatically in order to save power.

LOCK SCREEN  POWER SAVING MODE

a) Lock screen
When the device is switched on, pressing the ON/OFF button shortly will switch o the screen and

enable the power saving mode or lock (after a period of inactivity, the screen switches o automatically).
When this mode is enabled, the applications in use will not be closed.

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To unlock the device, press the ON/OFF button, tap the screen and slide your finger in any direction.

15

b) Power saving
To optimize the battery life, follow the instructions below :

SCREEN

Do not use a 100% luminosity. The screen of your phone ’écran de votre appareil is a part that uses the
most energy (when switched on).

In most cases, a luminosity set to 50% ensures a suciently comfortable operation.
To optimize the battery life, it is recommended to set an automatic standby period (in the case of

inactivity). The shorter this period is, the better is your battery life. To set the standby period:
Click on > > Device > Display > Standby tab.

WIFI  BLUETOOTH

Wi-Fi and Bluetooth connections are features that use energy. To optimize your battery life, it is
recommended to disable the Wi-Fi / Bluetooth when not in use. For example, when you watch
a video or play music on your phone, you should disable Wi-Fi, you will then save up to 30%
of batterie life.

16

HOME SCREEN  SETTINGS

Back Button

Home Button

Short press - Settings/Wallpapers/Widgets
Long press - Open application

Application Button

17

Configure Wifi settings

Configure Bluetooth settings

Define preferences for SIM cards associated
services

View your Wifi data consumption

18

Setting luminosity/standby/wallpaper/rotation

Volume and sound environment settings

Storage device management and memory status

View the battery consumption

Application management

19

Enable or disable Geolocalization services

Configuring fingerprint unlock

Manage security options of the smartphone

Accounts Management (Gmail, Facebook ...)

Setting Language/Keyboard/ Voice research

20

Setting Date/Time/Timezones

Information on the firmware version

21

USING THE HOME SCREEN

By default, AndroidTM suggests four home screens. To navigate to each one, slide your finger
horizontally on the screen. Each screen may contain several rows of applications (Shortcuts, Widgets…).

INSTALL SHORTCUTS :

1/Drag/ Drop
«applications» icons to the
main interface page.

To do so, press The Applications page

22

appears.

Then press and hold your
fingerpoint on the icon

and place it by sliding
your finger to the home
screen

23

2/Drag/drop « Widgets » icons to the main interface.

To do so, short press .

Click on Widgets
icon.

24

Select and hold the
desired Widget

Place it on the home
screen.

DELETE A SHORTCUT FROM THE HOME SCREEN

Click and hold the
icon

Then move it to
« X Delete ».

25

CLOSE RUNNING APPLICATIONS :

A short press on the button for 2 seconds displays the list of running applications.

Glissez votre doigt
vers la droite ou vers
la gauche pour fermer
les applications.

26

SECTIONS OF THE HOME SCREEN

The clock is located in the upper right corner of the screen. Tap and hold the clock while sliding downwards to
view 2 sections.

Slide downwards

Sliding downwards
for the first time
will display the
notifications section.

again to view the
quick settings section
(Wifi ; Luminosity ;
Rotation ; Settings
; Battery level ;
Airplane mode...).

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To hide a notification, slide it to the right or the left.

28

USB CONNECTION

When the smartphone is switched on and connected to a computer, a USB icon appears on the notifications
bar. Connecting to a computer enables you to synchronize content between your smartphone and your
computer. You can also view the contents of the internal memory and the memory card.

USING THE TOUCH SCREEN

Your device is equipped with a fully touch interface. The basic movements are explained below.

SELECT

Click once on an application, menu or option to
run or select them.

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HOLD

Maintain your finger pressing a selected item on
the screen for more than 2 seconds.

Move a selected item on the screen.

MOVE

Click twice and quickly on an item on the screen.

DOUBLECLICK

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SCROLL

Move the finger quickly in the direction of the
desired movement.

ZOOM

Place your thumb and forefinger on the screen.
Separate to zoom in and bring closer to zoom
out.

31

STORAGE  FILE MANAGEMENT

There are many applications called « File Browsers » that enable you to manage your files (audio, video,
documents and photos).

Android supports dierent storage methods like memory cards and internal memory. Applications are
installed to the internal memory by default. You can use this space to create folders and organize your
personal files.

The file manager also enables you to manage contents located on a memory card (microSD).
Besides the internal memory, you can also create folders to organize your files.
To move applications from the internal memory to the memory card, go to settings, then click on

«applications». Select the desired application and click on «move to SD».

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CONFIGURING YOUR GOOGLE ACCOUNT

The first time you open the Google application on your device, you will need to sign in with
your existing Google account. If you don’t have a Google account, you will be prompted
to sign up.

CREATING A GOOGLE ACCOUNT

1 Click on > > Personal tab > Accounts.
2 Click on «Add an account» > Google > Create an account.
3 Enter your first and last name, then click NEXT.
4 Enter a username and click NEXT. Your phone connects to Google servers and checks the username
availability

5 Enter your password and click NEXT.
6 Follow the instructions and enter required and optional information relating to your account

Wait for your account to be set up on the servers.

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CONNECTING TO YOUR GOOGLE ACCOUNT

1 Click on > > Personal tab > Accounts.
2 Click on «Add an account» > Google.
3 Enter your email address and click NEXT.
4 Once the connection established, you can use GmailTM and Google services on your device.

5 Once your Google account is configured, your device will automatically sync with your

Web Google account (if a data connection is available).

When a connection is established, your device synchronizes with your Google services, like GmailTM,
Contacts and Google Calendar. You can also use Maps, donwload applications from Play Store, save
your settings to Google servers and benefit of other Google services on your device.

34

FINGERPRINT READER

To enable fingerprint recognition, your fingerprints should be recorded and stored in the device. After
registration, you can set the device to use your fingerprints for the following actions:

• Unlocking the screen

• The ngerprint recognition relies on the unique caracter of each ngerprint to enhance the security

of your device. It is unlikely that two dierent fingerpoints can be mistaken by the fingerprint recogni­tion sensor. However, in cases where the fingerpoints are very similar, the sensor might consider them
identical.

For a better fingerprint recognition

Make sure the fingerprint reader is not scratched and that the fingerprint recognition area and your fingers
are clean and dry. Fingerpoints with wrinkles, scars or small and thin fingers may not be recognized.

To record your fingerpoints

Follow the guide on your device, in the settings / Personal tab / Fingerprint reader.

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NETWORKING

3

WIFI

Your device can connect to Wi-Fi b/g/n networks.
To view WIFI settings, click on > > Wireless and networks tab > Wi-Fi
Enable the Wi-Fi to view available networks. The list of nearby detected networks is displayed. Select the Wi-Fi

network corresponding to your router by clicking on its name, an icon indicates the power of the signal.
Once the network name selected, a new window is displayed and prompts for a manual entry of the password.
Next, click on «Connect».
Once the connection established, the Wi-Fi icon appears in the task bar.

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BLUETOOTH

To configure Bluetooth.

Click on > > Wireless and networks tab > Bluetooth

Enable Bluetooth to view the list of enabled and detected devices, the bluetooth icon will appear
in the task bar.

Select the desired device to start Bluetooth pairing.

DUAL SIM

Your device can operate 2 SIM cards. You can now be reached at two numbers at once! You may choose
your favorite SIM for calls, outgoing SMS and MMS, and even internet access.

You can configure and modify services associated to each SIM through the «Double Sim Settings» menu..
To do so, click on > > Wireless and networks tab > SIM cards.

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SUPPORT  WARRANTY

4

For firmware updates, please visit our website www.danew.
com and the Support and Drivers & Manuals section.
Visit the website www.danew.com the Product registration

section.

For customer service requests, you should first contact the
technical support in order to get the Return Merchandise
Authorization RMA number. Returns without RMA number
previously obtained will not be accepted. Danew reserves
the right to verify that device malfunction is not a result of
improper use or manipulation by the user.

Product with 1 year warranty and
accessories with 1 month warranty starting
from the purchase date.

38

TECHNICAL SUPPORT

  

(from France)
Our technical support team will

answer your questions from :

- Monday to Thursday,
from 9h00 to 13h00, from 14h00
to 18h

- Friday from 9h00 to 13h00,
from 14h00 to 17h.

SAFETY INSTRUCTIONS

5

The following safety instructions apply to all mobile devices. They may not be all applicable to your
device. Before using this device, read the safety instructions in order to protect yourself and others from
injury hazards, and prevent the damage to the device.

Warning : prevent electrical shocks, fire and explosion.

Do not use damaged plugs or electrical cords or loose electrical outlets. Do not touch the power cord
with wet hands, and do not disconnect the charger by pulling the cord o. Do not bend or damage
the power cord. Do not use the device with wet hands or during the charge. Avoid short-circuiting the
charger or the device. Do not drop the charger or the device and prevent them from shocks. Do not
use an unapproved charger to charge the device. Do not use the device during an electrical storm.
The device might show malfunction and the risks of electrical discharges might get
increased. Do not use the Lithium Ion (Li-Ion) battery in the event of leakage or damage.
For safe disposal of the Li-Ion battery, contact your nearest customer service center.

39

Manipulate and dispose of the device carefully.

Only use a battery and charger approved by Danew and specially designed for your device.
Using unapproved battery or charger may result in serious injury or damage to your device.

Caution : follow all security warnings and applicable regulations when using your device in
places where its use is regulated.

The device should not be used nearby other electronic devices. Do not use the device near to a cardiac
pacemaker. Do not use your device in hospitals or in close proximity to medical equipment to prevent
the interferences that may occur. If you are using medical equipment, contact its manufacturer before
using your device in order to ensure that it will not be aected by the radiofrequencies emitted by
the device. Do not throw the device or the battery into a fire. Follow the applicable local regulations
regarding the disposal of batteries or used devices. If you are wearing a hearing aid, contact its
manufacturer to obtain more information on the risk of interferences. Switch o the device in places
with potential explosion risk. Switch o your device when on board an aircraft.

For service and proper operation: Store the device in a dry place. This device should not be
used or stored in areas with high atmospheric concentration of dust or micro-paticles. Always
place your device on flat surfaces. Do not store your device in extremely hot or cold places.
It is recommeded to use this device at temperatures ranging from 5 °C to 35 °C.

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Do not store your device in close proximity to metallic objects, such as parts, keys or necklaces. Do
not store your device in close proximity to an electromagnetic field. Do not store your device in close
proximity or inside radiators, microwave, heating kitchen appliances or high pressure containers. Do not
drop or expose your device to impact. In the event of overheating, do not use the device or applications
for some time. If your device camera is equipped with a flash, do not use it in close proximity to people or
animals eyes. Take reasonable precautions when you are exposed to artificial lights.

Prevent the risk of muscle injury resulting from repetitive movements.

When performing repetitive actions, such as hitting keys, drawing caracters on a touch screen or playing
a game, you may experience discomfort at hands, neck, shoulders, or any other part of your body.
In the case of extended usage, hold the device without pressure, lightly click on the buttons and take
frequent breaks. If the discomfort remains, stop using the device and consult a doctor.

Extend the battery and charger life.

•Do not leave the device in charge for more than one week. Overcharging might decrease the battery

life.

•When not in use for an extended period, your device will progressively discharge and should be

recharged before use.

41

•Unplug the charger from the electrical outlet when not in use.

•Use the battery only for the purpose it is designed for.

Use approved batteries, chargers, accessories and furnitures. Do not bite or bring near to your mouth the
device or the battery. Do not insert your device or its accessories into your eyes, your ears or your mouth.

Be careful when using the device when you are walking or moving.

Do not place the device inside your back pockets or belt. Do not disassemble, alter or repare the
device yourself.

•Any modification or change to your device might result in a void warranty. If your device needs to be

repared, contact Danew’s customer service.

•Do not disassemble or puncture the battery, this may result in explosion or fire.

Do not paint your device or put stickers on. To clean your device :

•Wipe your device or charger with a cloth or a rubber.

•Clean the battery terminals using a cloth.

•Do not use chemical products or detergents.

Do not use the device if the screen is cracked or broken. Use your device only for its intended use.
Do not disturb your surroundings when using your device in a public area. Keep children away

from your device.

42

Listening at full power might damage the ear of the user and result in hearing loss (temporary
or definitive, à forte puissance peut endommager l’oreille de l’utilisateur et entraîner
des troubles auditifs (surdité temporaire ou définitive, ringing in the ears, tinnitus, hyperacusis). In order to
preserve your audition, do not use the music player at full volume for more than an hour daily (at average
volume). Use headsets and headphones supplied with the device.

Install the device and accessories carefully

•Make sure your mobile device and accessories are well fixed inside your vehicle.

•Do not place your device or its accessories in close proximity to airbags system location. If the mobile

device is not properly installed, triggering the airbags might cause serious injury.

The device should be serviced by a qualified technician.

Take care when manipulating SIM and memory cards. Make sure emergency services can be accessed.
Protect your sensitive data. Do not transmit copyrighted material.

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Android, Google, Google Play and other marks are trademarks of Google Inc.