7.4 CHANGING THE ADMINISTRATOR (MASTER KEY HOLDER)PASSWORD* 65
7.5 LOST STANDARD KEYS65
7.6 LOST MASTER KEY66
8 SYSTEM UPDATES 67
8.1 MY-DITTO UPDATE (ADMINISTRATOR ONLY) 67
8.2 MY-DITTO CLIENT UPDATES67
8.2.1 MANDATORY UPDATE68
8.2.2 OPTIONAL UPDATE68
4
9 MANAGING MY-DITTO INTERNAL DISKS 69
9.1 OVERVIEW69
9.2 MY-DITTO WITH NO INTERNAL DISK69
9.3 MY-DITTO WITH ONE INTERNAL DISK –NOT READY FOR USE70
9.4 MY-DITTO WITH TWO INTERNAL DISKS,ONE OF WHICH IS NOT READY FOR USE73
9.5 MY-DITTO WITH TWO INTERNAL DISKS,BOTH ARE NOT READY FOR USE76
9.6 RAID ERROR79
9.7 CHANGING THE RAIDMODE81
10 MANAGING EXTERNAL USB STORAGE DEVICES 82
10.1 OVERVIEW82
10.2 SINGLE-TOUCH COPY82
10.3 CONNECT EXTERNAL HARD DRIVE83
10.3.1 TO DISCONNECT THE EXTERNAL HARD DRIVE: 84
11 MY-DITTO AS A MULTIMEDIA HUB 85
11.1 XBOX 360/PLAY STATION 3 85
Dane-Elec. All rights reserved 2010
my-Ditto User Manual
11.2 DIGITAL PICTURE FRAMES85
11.3 ITUNES86
11.4 NETWORK MUSIC PLAYER AND DIGITAL MEDIA ADAPTERS86
11.4.1 COMPLIES WITH MEDIA STANDARDS86
12 INSTALLING HARD DISK DRIVES 87
12.1 HARD DISK DRIVE INSTALLATION87
13 TROUBLESHOOTING 89
13.1 GENERAL89
13.2 CLIENT MESSAGE – ON PCS90
13.3 CLIENT MESSAGE – ON MOBILE DEVICES92
13.4 LEDTROUBLESHOOTING93
13.5 BACKUP TROUBLESHOOTING96
13.6 RESTORE TO FACTORY SETTINGS99
13.6.1 HOW? 99
5
14 APPENDIX 100
14.1 HOW TO CONNECT TO MY-DITTO IN A NETWORK USING PROXY100
14.2 HOW TO CONNECT TO MY-DITTO PRINT SERVER FROM A COMPUTER106
14.2.1 WIN 7: 106
14.2.2 MAC 10.5.X OS: 111
14.2.3 UBUNTU 10.4LTS: 113
Dane-Elec. All rights reserved 2010
my-Ditto User Manual
2 Overview
2.1 Introduction
Congratulations on your my-Ditto purchase. my-Ditto is an innovative and powerful, yet
easy to-use home and office network storage server. It gives you total freedom to securely
access your digital files — anytime, anywhere.
Technology at a Glance
my-Ditto employs an advanced networking technology that frees users from needing any
technical knowledge to operate the device.
By leveraging technology used in enterprise and security applications, the developers of
my-Ditto have implemented various approaches to overcome the NAT (Network Address
Translation) traversal problem that prevents a user from connecting to their computer from
outside their network. Both powerful and reliable, the inner algorithm facilitates peer-topeer communication, compression and natural encryption. Using effective data
transmission also enables the smooth streaming of audio and video to your mobile devices.
6
2.2 Specifications
Maximum Storage Capacity 2 x 2TB (Accessible capacity may be less)
* While both my-Ditto keys function in the same way, the master key has additional
administrator privileges. Additional my-Ditto keys can be purchased separately from retail
outlets that carry my-Ditto (please check the section “where to buy” on www.my-Ditto.com).
Find more information about my-Ditto keys on section 7, Managing my-Ditto Keys, on page62.
Dane-Elec. All rights reserved 2010
my-Ditto User Manual
3.2 Product View
LED Indicators
1. Power
2. LAN
3. Status
4. USB1
5. USB2
6. Hard Disk1
7. Hard Disk2
3.2.1 Front view
9
8. Release (button) my-Ditto shut down*
9. Copy (button) (1) Key authentication
(2) Copy content of external USB device
8+9. Release (button) and Copy (button) Deactivate master key**
10. USB1 (port) for my-Ditto key authentication
* Pressing the release button until the first beep shuts down my-Ditto. Then my-Ditto can be safely
switched off.
** Pressing the release and copy buttons until hearing the first beep deactivates the master key without
erasing anything from the hard disk drive (in the event of a lost master key). For more information,
refer to section 7.6, Lost Master Key, on page 65.
Dane-Elec. All rights reserved 2010
my-Ditto User Manual
3.2.2 Back View
10
11. Power switch turns my-Ditto On/off
12. USB2 (port) to be used with external USB storage devices:
1. For single-touch copy, see section 10.2 Single-touch Copy on page
80.
2. connecting an external USB drive, see section 10.3 Connect
External Hard Drive on page 81.
13. Hard Disk Drawers House the hard disk drives*
14. Power Supply Connects my-Ditto to its power adaptor and the power source
15. Ethernet Port Connects my-Ditto to a local network (router or ISP box)
* For information on how to replace or add a hard disk drive, see section 12, Installing Hard Disk Drives,
on page85.
Dane-Elec. All rights reserved 2010
my-Ditto User Manual
4 Getting started
Note: Before you start, make sure your router is working and connected to the Internet.
Powering up should take approx. 2 minutes. Once completed, the LED indicators will become
illuminated, as shown in the above image.
4.1 Installing my-Ditto
1. Connect the Ethernet cable from my-Ditto to your router (or ISP box)
2. Connect to the Power Supply
11
3.Switch the Power Button to On
4.2 To Turn my-Ditto Off
Press the RELEASE button until a beep is heard. All LED indicators will turn off, with the
exception of the LAN LED. Now wait an additional 10 seconds and then switch the power
button to off on the back of the device.
12
Dane-Elec. All rights reserved 2010
my-Ditto User Manual
4.3 my-Ditto Keys
my-Ditto keys enable users to remotely access their network server’s files with an easy-touse USB key. With your my-Ditto key, you will be able to safely access any file from my-Ditto
— no matter where you are.
There are 2 types of my-Ditto key holders:
Standard my-Ditto key holders or users – up to 29 of them.*
Master my-Ditto key holder or user – one only, as this key contains Administrator
privileges.
* For adding new my-Ditto users refer to section 7.2, Adding Additional my-Ditto Users, on page 62.
Users with a standard my-Ditto key have the ability to:
Access own private folder, shared folder and any public folder.
Change own username and password.
A master my-Ditto key contains these additional administrator privileges:
VIEW all users and their status (without accessing their private and shared folders).
DELETE users and the contents of their private folders.
DEACTIVATE users; block a user’s key access to my-Ditto.
EDIT user's passwords.
EDIT usernames.
Set the system clock: date & time.
Format hard disk drives.
Change my-Ditto and workgroup names.
Disable/enable media server and iTunes services.
For more details on how to use the administrator functions refer to section 5.12 my-Ditto Application –
Settings, on page 37.
13
Dane-Elec. All rights reserved 2010
my-Ditto User Manual
4.4 Accessing my-Ditto
4.4.1 Using my-Ditto Key
You can access your files from anywhere with your my-Ditto key. The steps below will show
you how to use your my-Ditto key and remotely access your files whenever you need them.
Step 1:
Plug in the master USB key (gray) and wait a few seconds until your computer has identified
my-Ditto key.
Step 2:
1. Launch my-Ditto application:
a. Windows OS – click on my-Ditto.exe (using Windows XP, just click on my-
Ditto icon in the autorun box)
b. Mac OS – click on my-Ditto.app
c. Linux OS – click on my-Ditto.sh
2. A splash screen will appear for several seconds until the application is up.
3. When a connection has been established, the bottom left “disconnected/connecting”
icon will switch to green.
Step 3:
1. Enter your username:*
a. 1-31 characters:
b. Letters, digits, underscore (_) and hyphen (-)
c. No spaces
d. Case insensitive
e. Letters with accents, for example: é, è, ë, ï are not allowed
Dane-Elec. All rights reserved 2010
my-Ditto User Manual
2. Enter your password:
Note: Changing usernames and passwords can be done from the menu settings in my-Ditto
application.
a. 1-20 characters
b. Letters, digits and the following symbols: !, @, #, $, %, ^, &, *, (, )
c. No spaces
d. Case sensitive
3. Enter your Email address (optional):**
a. Valid Email address
* Usernames are stored and remembered for future use
**Email address is used in order to activate your mobile application
14
Once you have completed this simple authentication process, a private folder will be created
in my-Ditto bearing the username.
Step 4:
The right-side view shows your computer’s directories, while the left side view shows myDitto. Now you can store, backup and access your data by dragging & dropping files or
folders from anywhere in your computer to my-Ditto, and vice versa.
15
Dane-Elec. All rights reserved 2010
my-Ditto User Manual
Note: In order to access a computer remotely, it must either be connected to the Internet or to
the same local network as my-Ditto.
4.4.2 Access from a Mobile Device
my-Ditto is also accessible from a large variety of mobile devices. In order to enjoy access to
my-Ditto from your mobile device, my-Ditto mobile application must be installed and your
Email must be verified.
Verify Email address:
If a valid Email address been entered at first registration:
1. An automatic approval message will be sent to the email address.
2. After confirming the message you are ready to access the mobile application.
Otherwise:
1. Click on the top right phone icon.
2. Enter a valid Email address and click send.
3. An automatic approval message will be sent to the email address.
4. After confirming the message you are ready to access the mobile application.
16
Dane-Elec. All rights reserved 2010
my-Ditto User Manual
Note: The mobile application version and my-Ditto version must be the same. Before
downloading the new mobile application, make sure your my-Ditto is up to date.
For more information, refer to section 8 System updates, on page 66.
Then, in order to register your mobile phone, you have to install my-Ditto mobile
application:
For iPad/iPhone/iPod Touch:
1. Go to the Apple App Store.
2. Search for my-Ditto application.
3. Install and launch the application.
4. Enter your Email address and password then click Log In.
For Android:
1. Go to the Android Market.
2. Search for my-Ditto application.
3. Install it and launch the application.
4. Enter your Email address and click ok.
5. Enter your Password and click ok.
17
Dane-Elec. All rights reserved 2010
my-Ditto User Manual
4.4.3 Access Directly from the Local Area Network
There is an alternative way to access my-Ditto once it has been connected to the network.
Any computer or device connected to your home or office network will now recognize myDitto as an additional network or workgroup computer.
At this stage, my-Ditto will contain a single folder named Public. If you are using both hard
disk drives, each one will receive its own Public folder.
As users register, additional private (password-protected) folders will be added and can be
identified by their username.
Shared folders created by users will also be displayed using their alias. Only authorized
users will be able to access them.
How?
There are two ways to access my-Ditto folders directly within the local network:
1. Use the access button (or Mount on Mac OSX) located in the Network/Backup tab in
the settings configuration window.
Refer to 5.12 my-Ditto Application – Settings page 37 for more details.
2. Find my-Ditto on the different operating systems:
Windows:
XP : My Computer My Network Places View workgroup computers
Vista : Control Panel Network Center
7 : Computer Network
18
Dane-Elec. All rights reserved 2010
my-Ditto User Manual
Note: Mac OS X usually saves the last user’s login information and as a result, may not allow
new users to login without disconnecting the previous session first. In order to login as a
different user, select my-Ditto computer, and click on:
Connect as Enter your username and password and click Connect.
Note: You can also access my-Ditto server from:
Start Run type: \\my-Ditto server name (default is my-Ditto); press return.
Note: Windows usually saves the last user’s login information, and as a result may not allow
new users to login to their private folders (from the same computer) without disconnecting the
previous session first. To disconnect the previous session, go to Tools Disconnect Network
Drive select \\my-Ditto server name (default is my-Ditto); press return and click ok.
Now Windows will accept a new password.
Mac:
Go Computer SHARED
Dane-Elec. All rights reserved 2010
my-Ditto User Manual
Linux Ubuntu/Fedora/Redhat:
Note: Another solution is to use the Finder. Click Go and “Connect to server.” Then input myDitto server’s name (default my-Ditto)
IE: smb://myditto
Connect as Enter your username and password and click Connect.
Go to Places Network
19
20
Dane-Elec. All rights reserved 2010
my-Ditto User Manual
Note: some of the functions are not available if there is no active internal disk in the
system (system with only attached external disk).
5 my-Ditto Application
5.1 Introduction
My-Ditto application is stored on every my-Ditto key. It has been specifically designed with
a very simple and intuitive interface for managing and accessing your digital files, within
your network or outside of it.
A similar version of this application can be downloaded and installed on mobile phones,
giving you the freedom to access my-Ditto from anywhere in the world.
5.2 my-Ditto Application - Main Page
The application’s main page is divided into two displays:
Remote (left side), which shows my-Ditto files and folders.
Local (right side), which shows your local computer.
Most of the file interaction happens between these two panels.
Dane-Elec. All rights reserved 2010
my-Ditto User Manual
5.2.1 Top Menu Bar
1 2 3 4 5 6 7
1
2 3 4 5 6
1. my-Ditto name – the default given name is “my-Ditto.”
2. Install Desktop Client (available only on local network) - Refer to 5.8, my-Ditto
Application – Desktop Client, on page 37 for more details.
3. Email Address for Mobile Access – enables mobile phone access to my-Ditto.
Refer to 4.4.2, Access from a Mobile Device, on page 15 for more details.
4. Settings – opens the application settings window. Refer to section 5.12, my-Ditto
Application – Settings, on page 37, for more information.
5. Help – opens my-Ditto website or log file.
6. Application Window Buttons - Minimize, Maximize, and Close (before removing
my-Ditto key from the computer, close the application by clicking the ‘x’ button).
21
5.2.2 My Files / Search Bar
1. Search Bar – where search queries are entered; i.e. files names to be searched for.
2. Search Button – executes the search request. Pressing the return key will do the
same.
3. My Files – current view showing my-Ditto files and folders on the main page.
4. Search Results – displays all files found by the search query.
5. Play List – display songs that have been recently played. Enables the user to create
customized playlists. Refer to section 5.5.2, my-Ditto Application – Play List, on page
30 for more details.
6. Backup status - reports the status of the backup. Refer to chapter 5, section 5.4
my-Ditto Application – Automated File Backup on Page 25 for more details.
7. Transferring status - Shows the transfer rate and the jobs queue (appears when
there are items to transfer).
Dane-Elec. All rights reserved 2010
my-Ditto User Manual
5.2.3 Remote / Local Views
1
2
3 4 5
1
2
4
1
3
2
Header
1. Remote View – my-Ditto’s content
2. Username – username of the connected user (you)
When using my-Ditto with one hard disk drive, it will contain three root folders: Public,
Private (using the current user’s name) and sharing.
These folders cannot be deleted or renamed. In addition, new folders cannot be opened and
files cannot be placed adjacent to them.
When using my-Ditto with two hard disk drives, two additional root folders will be created:
Disk1 and Disk2 (when in RAID mode there will be three root folders similar to my-Ditto
with one hard disk drive).
Public Folder: Visible and accessible to anyone using my-Ditto application or connecting to
my-Ditto within the network. The public folder contains three sub-folders: myMusic,
myPhotos and myVideos. The folders were created to help organize media files.
Private Folder: Each user has one private folder bearing their username. Unlike the public
folder, a private folder can only be accessed by its owner. Although the Administrator can
see all users and their status, he/she cannot access other users’ private folders.
1
There are no Public, Private and shared folders in case there is no active internal disk in the system
(system with only attached external disk).All content is Public.
24
Dane-Elec. All rights reserved 2010
my-Ditto User Manual
5.3.2 Sharing Folders: Contains all the folders which are shared to/by the
current user. Refer to section 5.8.2, How to uninstall?
1. Run the local client you want to uninstall.
2. Press the Local client button with the red arrow located on the top menu bar.
3. That is it! The application has been removed
my-Ditto Application – Sharing, on page 34, for more details.
5.3.3 Functions
Open*
Double-click on the desired file or folder, or
Use the Ctrl+O keys (Cmd+O for Macs) on your keyboard, or
Place your cursor on a selected file or folder and right-click on it; then select open
from the menu list.
* Files will open using existing applications installed on the local computer
Copy
Drag a file or folder from anywhere on your local computer and drop it into the
desired my-Ditto folder and vice versa, or
Use the Ctrl+C keys (Cmd+c for Macs) on your keyboard, or
Place your cursor on a selected file or folder and right-click on it; then select copy
from the menu list.
Cut & Paste
Place your cursor on a selected file or folder and right-click on it; now select the cut
function from the menu list, or
Use the Ctrl+X keys (Cmd+x for Macs) on your keyboard in order to cut the
file/folder, then Use the Ctrl+V keys (Cmd+v for Macs) on your keyboard to paste
the file/folder, or
Hold the shift key on your keyboard and drag a file or folder from anywhere on your
local computer and drop it into the desired my-Ditto folder and vice versa
(Windows OS only).
Move File/Folder to the Recycle Bin (Delete)
Use the delete key, or
Dane-Elec. All rights reserved 2010
my-Ditto User Manual
Place your cursor on a selected file or folder and right-click on it; now select the
Attention: There is no recycle on my-Ditto server side. The delete function on the remote panel
is equivalent to a “permanent delete” (see below).
delete function from the menu list.
Permanent Delete
Hold the shift key on your keyboard and use the delete key, or
Hold the shift key on your keyboard and place your cursor on a selected file or
folder and right-click on it; now select the delete function from the menu list.
Rename
Place your cursor on a selected file or folder and right-click on it; now select the
rename function from the menu list, or
Press the F2 key on your keyboard (Windows and Ubuntu OS only).
New Folder
25
Point the cursor to the view where you would like a new folder, right-click your
mouse and select the new folder function from the menu list, or
Use the Ctrl+N keys on your keyboard (Windows and Ubuntu OS only).
5.4 my-Ditto Application – Automated File Backup
Couldn’t be easier! With a few mouse clicks your network computers will be backed-up.
5.4.1 Backup Service Installation
The installation occurs only once per computer, by using the administrator privilege. Both
computer and my-Ditto should be connected to the same network.
1. Choose files/folders to backup (as clarified under "how to choose files/folders for
backup" at next page).
2. Message will appear at the bottom of the screen.
The operating system will pop up a User Account Control message (Win vista and higher or
Macintosh), allow the service to run by clicking Yes or by entering the administrator
password.
On Win7 and Vista:
If you are the computer's administrator:
Dane-Elec. All rights reserved 2010
my-Ditto User Manual
Otherwise:
26
On OSX:
On Windows XP:
Only the computer's administrator can install backup, no message pops up in that case.
5.4.2 How Do I Choose Files/Folders for Backup?
1. Both computer and my-Ditto should be connected to the same local network.
2. Select the files/folders you wish to backup.
3. Click the backup button located above this view , or
27
Dane-Elec. All rights reserved 2010
my-Ditto User Manual
4. Place your cursor on a selected file or folder and right-click on it; now select the Add
to backup function from the menu list.
a. All files/folders will now be marked with a green symbol.
b. Parent folders will be marked with an orange symbol.
Repeat steps 2 and 3 above until you have marked all folders you wish to backup.
Backup will start in a few minutes and the backed up content will be stored under my-Ditto
in a folder that holds you username under a folder called: backup.computer_name, e.g.
backup.laptop1. This folder will be marked with a green mailbox icon.
You can close my-Ditto application now; my-Ditto will check for changes in the backed up
files and folders and will automatically update itself every couple of hours.
5.4.3 How Do I Remove Files/Folders from Backup?
In order to remove a file or a folder from the backup list, simply select it and do one of the
following:
1. Press the backup button; the backup symbol will disappear (Note: all files and
folders located inside this folder will be removed from the backup list).
2. Right click on the mouse and choose: Remove backup.
When removing a file/folder from the backup routine, the file/folder will not be deleted from
the backup folder; however it will stop being updated.
5.4.4 Backup Indication
All detailed indication, of the various backup operations carried out in the last 30 days, can
be viewed at the backup tab.
Any information regarding the backup appears here, times of the last successful backup,
error or problems that occurred.
You always know what has been backed up, when was the last time the backup occurred,
and in what degree of success.
Dane-Elec. All rights reserved 2010
my-Ditto User Manual
5.4.5 Backup tab
1 2 3
28
1. Backup status table – Indicates what is happening daily as well as for the last 30
days of the backup process.
2. Files in backup – list of all files and folders which are configured to backup from this
specific computer.
3. Actions – all actions that occurred on a specific day.
Backup Statuses
White – backup is not configured.
Green – all items backed up.
Red – an error had occurred.
For more information see 13.5 Backup Troubleshooting page 96.
29
Dane-Elec. All rights reserved 2010
my-Ditto User Manual
Note: The backup utility supports compatible Mac and Windows operating systems installed on
Mac and PC platforms only
Performing backup – backup is currently active.
Files in backup
Here you can see all the items that are at the backup procedure from this specific computer.
Actions
Here you can see the items you added and removed from backup on a specific day. In order
to pick a day, just click on one of the days on the Backup status table.
5.4.6 How to uninstall the backup process*?
1. Go to the Network/Backup tab under the Settings, for more details refer to 5.12 my-
Ditto Application – Settings page 37.
30
Dane-Elec. All rights reserved 2010
my-Ditto User Manual
Note: Music streaming is supported only on Mac and Windows operating systems.
2. Click on uninstall backup button.
*Requires administrator privilege.
When stopping the backup routine, the existing file/folder will not be deleted from the backup
folder; however it will stop being updated.
5.5 my-Ditto Application – Music Streaming
Stream and listen to your favorite songs from anywhere in the world.
5.5.1 How?
1. Go to the Play List tab.
2. Pick a song from the library, or from one of the play lists (learn more about creating
a play list on next page).
3. Double click on one of the songs.
4. The song will start to play.
5. The next song in the list will start after the current song ends.
6. You can navigate in between the songs with the back/forward arrows that are
located at the bottom right side of the application.
7. All mp3 files, stored in myMusic* will appear under Library.
* The songs shown are those that are stored in myMusic on Disk 1. If the disks are using a
RAID, all songs under myMusic will appear.
5.5.2 my-Ditto Application – Play List
Make yourself a Play List of your favorite music, or use your entire music library and listen
to the music you love anywhere in the world.
Loading...
+ 86 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.