Dakota Computer Solutions ULTRAVIEW PRO Installation And Operation Manual

ULTRAVIEW PRO

INSTALLATION AND
OPERATION MANUAL

™

1579 Lexington Road Green Oaks, IL 60048

Phone: [phone] Internet: WWW.DAKOTA-US.COM

LIMITED WARRANTY

Dakota Computer Solutions warrants the UltraViewPro™ to be in good working order for one
year from the date of purchase from Dakota or an authorized dealer. Should this product fail to

be in good working order at any time during this one year warranty period, Dakota
will, at its option, repair or replace the Unit as set forth below. Repair parts and replacement
units will be either reconditioned or new. All replaced parts become the property of Dakota
Computer Solutions.This limited warranty does not include service to repair damage to the Unit
resulting from accident, disaster, abuse, or unauthorized modification of the Unit, including
static discharge and power surges.

Limited Warranty service may be obtained by delivering this unit during the one year warranty
period to Dakota or an authorized repair center providing a proof of purchase date. If this
Unit is delivered by mail, you agree to insure the Unit or assume the risk of loss or damage in
transit, to prepay shipping charges to the warranty service location, and to use the original shipping
container or its equivalent. You must call for a return authorization number first. Under no
circumstances will a unit be accepted without a return authorization number. Contact an authorized
repair center or Dakota Computer Solutions for further information.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT INCLUDING THE
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED IN DURATION TO A PERIOD OF ONE YEAR FROM THE DATE OF PURCHASE, AND
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER AS WARRANTIED ABOVE, YOUR
SOLE REMEDY
WILL DAKOTA COMPUTER SOLUTIONS BE LIABLE TO YOU FOR ANY DAMAGES INCLUDING ANYLOST
PROFITS, LOST SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF THE USE OF OR THE INABILITY TO USE SUCH PRODUCT, EVEN IF DAKOTA
COMPUTER SOLUTIONS OR AN AUTHORIZED DEALER HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE MAY NOT
APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY
ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.

SHALL BE REPLACEMENT OR REPAIR AS PROVIDED ABOVE. IN NO EVENT

NOTE: This equipment has been tested and found to comply with the limits for a Class A dig
ital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide rea
sonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.

© Copyright Dakota Computer Solutions 2001. All rights reserved.

No part of this manual may be reproduced, stored in a retrieval system, or transcribed in any
form or any means, electronic or mechanical, including photocopying and recording, without
the prior written permission of Dakota Computer Solutions.

IBM ®, AT, and PS/2 are trademarks of International Business Machines Corp.
Microsoft ® and Microsoft Windows™ are registered trademarks of Microsoft Corp.
Apple, Macintosh, and ADB are trademarks of Apple Computer, Inc.
Sun is a registered trademark of Sun MicroSystems Inc.

Printed in the United States of America n Revision 1.1

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TABLE OF CONTENTS

INTRODUCTION .................................1

Features .....................................1

GETTING STARTED ...............................2

Package contents ................................2

Cable requirements................................2

Locating the unit .................................2

Selecting a monitor ................................3

Selecting a keyboard and mouse.........................3

ULTRAVIEW PRO HARDWARE .........................4

The front panel ..................................4

The rear panel ..................................5

CABLE CONNECTION DIAGRAM ........................6

QUICK INSTALL .................................7

Step 1. Connect the keyboard, monitor, and mouse...............7

Step 2. Connect power to the unit ........................7

Step 3. Learn some UltraView Pro keyboard commands ............7

Step 4. Configure your computers ........................8

Step 5. Connect your computers ........................8

Step 6. Configure other desired functions ....................9

ULTRAVIEW PRO EXPANSION ........................10

Expansion cable requirements .........................11

Slave unit installation ..............................11

CONFIGURATION VIA ON-SCREEN DISPLAY ................12

Navigating the configuration pages .......................12

Saving changes made with on-screen display .................13

Configure system page .............................13

Configure system: Keyboard ..........................14

Configure system: Mouse ...........................14

Configure system: Maximum computers ....................15

Configure system: Expansion units .......................15

Configure system: Expansion width .......................16

Configure system: Scan time ..........................16

Configure system: Scan mode .........................17

Configure system: Power on scan .......................17

Configure system: Typematic rate .......................17

Configure system: Typematic delay ......................18

Configure computers page ...........................18

Navigating the configure computers page ...................19

Configure computers: Computer name .....................19

Configure computers: Computer keyboard ...................20

Configure computers: Computer mouse ....................21

Configure overlay page .............................22

Miscellaneous: color scheme ..........................22

Miscellaneous: resolution ............................22

Miscellaneous: Screen saver ..........................23

Miscellaneous: Screen saver time .......................23

Computer select window: Background color/Text color .............24

Computer select window: Position .......................24

Computer label: Background color/text color ..................24

Computer label: Position ............................25

Computer label: Show computer number ....................25

Computer label: fadeout.............................25

Computer label: font...............................26

Configure security ................................26

Configuration password .............................27

Access password ................................27

Locking the keyboard ..............................27

Access time ...................................27

Resetting the passwords ............................27

OPERATION: COMPUTER SELECT WINDOW ...............28

OPERATION: KEYBOARD COMMANDS ...................29

Switching to a computer ............................29

Going to the next or previous computer.....................29

Scan mode commands .............................30

Display label command .............................30

Null command ..................................30

Reset computer mouse command .......................30

Reset command.................................30

Screen saver time command ..........................31

ID command...................................31

Mode command .................................31

Set resolution command ............................32

Logout command ................................33

PC to Sun stop/L1 Key emulation command ..................33

Keep command .................................33

VIDEO DISTANCE CAPABILITIES .......................34

Video distance capability ............................34

MISCELLANEOUS ...............................35

Keyboard mapping ...............................35

Power interruption to the UltraView Pro .....................35

Using the RS232 port ..............................36

Rackmount kit ..................................36

Adding cards to an UltraView Pro C chassis ..................36

UPGRADING THE FLASH MEMORY .....................37

KEYBOARD COMMAND SUMMARY......................39

KEYBOARD COMMAND TIPS .........................40

TROUBLESHOOTING .............................41

SERVICE INFORMATION ...........................43

Maintenance and repair .............................43

Power on diagnostics ..............................43

Reset to factory default .............................43

Appendix A. CPU/KVM pinout specification .................44

Appendix B. RS232 pinout specifications ..................45

Appendix C. General specifications .....................45

Appendix D. Factory default settings .....................46

Appendix E. Cables and rack mounts ....................47

INTRODUCTION

UltraView Pro™ represents the latest state-of-the-art technology in key
board-monitor-mouse switching. It features an on-screen display for con
figuration and switching computers.

The UltraView Pro part number is Uxy-zUB

where x is the platform support either E or P

E For PC, Sun, Apple, and Unix computers
P For PC and Unix computers

where y is the chassis size either M (mini), B (low), or C (high)

M 8.9" wide x 4.85" deep x 1.75" high 2 or 4 ports
B 16.7" wide x 4.85" deep x 1.75" high 4 or 8 ports
C 16.7" wide x 4.85" deep x 3.50" high 4, 8, 12, or 16 ports

where z is the number of ports present either 2, 4, 8, 12, or 16

Features

n Access up to 256 computers with one keyboard, monitor, and mouse
n Compatible with PC, Apple, Sun, and Unix workstations, keyboards, mice,

and monitors

n Unix workstations supported include IBM RS/6000, SGI, HP, DEC and any

other which use a PC style keyboard

n On-screen display for easy configuration and computer switching
n View name of computer on screen with adjustable font, color, and position
n Choose computer from window with adjustable color and position
n Microprocessor controlled keyboard and mouse emulation
n

Saves energy to assist in latest energy saving programs

n

Available in 2, 4, 8, 12, or 16 port models

n

Select computer from keyboard command, on-screen display window, front
panel, or RS232 port

n

Supports all PC, Macintosh, and Sun video types including sync-on-green

n

Video resolution supports up to 1600 x 1280 non-interlaced video

n

Supports all modes of PC, PS/2, AT, Apple, Sun, and Unix keyboards

n

Mouse can be PS/2, Serial, Apple ADB, or Sun

n

Front panel LEDs show selected computer and its power-on state

n

Remembers and restores Num Lock, Caps Lock, Scroll Lock, and keyboard
mode of each computer when switching

n

Screen saver function turns on four possible screen savers after 1–999 sec
onds of inactivity

n

Scan function sequences among computers at a rate of 1–999 seconds

n

Programmable keyboard typematic rate and delay for PCs

n

Save all programmable settings in flash memory

n

Flash memory allows updating firmware through serial port

n

19", 23", and 24" rack mount kits available

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1ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

GETTING STARTED

To acquaint you with your UltraView Pro unit, this manual first describes
UltraView Pro’s front and rear panels. Installation and operation instruc
tions begin with the Cable Connection Diagram on page 6. This
easy-to-understand diagram illustrates how to connect UltraView Pro to
your computers, monitor, keyboard, and mouse. Information for setting up
an UltraView Pro expansion system is given in the UltraView Pro expan

sion section starting on page 10. Also see the Keyboard command sum
mary on page 39.

Package contents

Your UltraView Pro package includes the UltraView Pro unit, an RJ to DB9
serial cable for firmware upload and diagnostics, an optional power trans
former (with M-chassis 2 and 4 port units only), a line cord, your warranty
registration card, and this manual.

Cable requirements

UltraView Pro connects to each computer with a CPU cable and to the Key­board, Video monitor, and Mouse with a KVM cable. These cables are
most commonly purchased with the UltraView Pro and will provide quick
and trouble-free operation. Appendix E lists the most common cables.

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To add more computers to a fully populated unit, you must connect slave
units to the master UltraView Pro. To do this you need a switch-to-switch
cable for each slave unit. By connecting 16 units each with 16 ports you can
expand up to 256 computers.

Most installations use cable no longer than 20 feet in length. Cable length
will affect the quality of the video, depending upon which resolution you will
be using. You can improve the video resolution and distance by ordering
coax cables, see Appendix E and Table 6 Video Distance Capability. Coax
cables are available in lengths up to 100 feet. To go longer distance call
sales or technical support about twisted pair CAT5 or fiber optic extenders.

Locating the unit

The UltraView Pro unit is best located as close to the computers as possi
ble. This will reduce the length of the computer cables and provide a more
cost-effective and neater installation. Some installations use a rack in
which to mount the computers, some use shelves, and others may use a
free-standing arrangement. Quite often UltraView Pro will be mounted in a
rack with the optional rackmount kit, see page 36. Many customers will pur
chase a longer KVM cable and put the monitor, keyboard, and mouse on a
desk leaving the UltraView Pro near the computers.

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2 ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

Selecting a monitor

Sharing a monitor between dissimilar systems requires a monitor which
can sync to all of the computer’s video. It is recommended to get a high
quality multiple scan rate monitor capable of syncing to 1280 by 1024 at 75
Hz. for maximum compatibility. Certain computers, such as Sun comput
ers, may also only generate composite sync. If using such a computer, your
monitor should be capable of using composite sync.

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The UltraView Pro's on-screen display automatically recognizes when hor
izontal and vertical sync (PC), composite sync (Sun), sync on green
(workstations), or no video is present. It will automatically sync to or gener
ate sync for perfect synchronization among the UtraView Pro, your com
puter, and display.

Selecting a keyboard and mouse

If the unit you have is the PC model, then you must use a PC keyboard and
a PS/2 mouse or a serial mouse. The unit will convert from the PS/2 mouse
to a computer configured to use a serial mouse, but it will not convert from a
serial mouse to a PS/2 mouse. It is usually recommended to use a PS/2
mouse for best results including smoothness of mouse movement. Really
the only case where you should use a serial mouse is when all your com­puters are serial.

If the unit you have is a multi-platform model, then you should not use a
keyboard and mouse which has less capabilities then all the computers re­quire.

If you use Apple computers only, then it is fine to use an Apple keyboard
and mouse. It is not recommended to use the Apple keyboard for PC and
Sun computer access because the Apple mouse has only one button.

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If you use PC computers and Sun computers, then it is usually recom
mended to use a Sun keyboard. The PC keyboard is missing the 10 keys
on the left hand side of the Sun keyboard. If you need to use these keys for
Sun computer access, then use a Sun keyboard. The most commonly used
of these 10 keys is the stop or L1 key. This key can be generated from a PC
keyboard with the control-pause command, so if you need this key only,
then its fine to use a PC keyboard and PS/2 mouse. Also the Sun mouse
when used with PCs does not have as a good a response as a PS/2 mouse.

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3ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

ULTRAVIEW PRO HARDWARE

The front panel

The UltraView Pro front panel has a power LED, up to 32 LEDs, two
push-button switches, and an on/off switch with the 2 and 4 port M-chassis.
To familiarize yourself with UltraView Pro’s controls and indicators, review
the illustration and descriptions given below. The units shown below are
the M chassis which can have 2 or 4 ports, the B chassis which can have 4
ports or 8 ports, and the C chassis which can have 4, 8, 12, or 16 ports.

P

ro

3421

SELECT

POWER

SELECT

POWER

POWER

PROFESSIONAL KVMSWITCH WITHON-SCREEN DISPLAY

ON/OFF

SELECT

POWER

SELECT

POWER

7865

POWER

SELECT

POWER

SELECT

POWER

SELECT

POWER

3421

POWER

SELECT

POWER

SELECT

POWER

SELECT

POWER

15 161413

POWER

SELECT

POWER

SELECT

POWER

SELECT

POWER

11 12109

POWER

SELECT

POWER

SELECT

POWER

SELECT

POWER

7865

POWER

SELECT

POWER

SELECT

POWER

SELECT

POWER

3421

POWER

SELECT

POWER

SELECT

POWER

SELECT

POWER

PROFESSIONAL KVM SWITCH WITH ON-SCREEN DISPLAY

PROFESSIONAL KVM SWITCH WITH ON-SCREEN DISPLAY

POWER

POWER

SELECT

SELECT

SELECT

SELECT

SELECT

SELECT

Figure 1. The UltraView Pro front panels

Table 1. The front panel

POWER

ON/OFF

LEDs

+ and –
switches

Power LED (GREEN): When lit indicates that unit is powered on.

ON/OFF Switch: For the M chassis only, this is the power switch for the unit. Press it once to

turn the power on. Press it again to turn the power off. On the B and C chassis, the power
switch is on the rear panel.

Indicator LEDs: Numbered pairs of LEDs indicate status of computers connected to corre
sponding numbered connectors on rear panel.

Select (red)

Power (green)

When lit shows which computer or expansion unit you have se
lected for access.

When lit indicates which computer is powered on or that expansion
unit is attached and powered on.

Computer selection switches: Changes currently selected computer from the front panel.
The + switch is used to select a numerically higher computer. The – switch is used to select a
numerically lower computer. They wrap around as determined by the maximum port setting,
i.e. pushing plus when connected to max port takes you to port 1 and pushing minus when
connected to port 1 takes you to max port. Also used for reloading flash memory, resetting to
factory default, and diagnostics.

P

P

ro

ro

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4 ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

The rear panel

All cables are connected at the UltraView Pro’s rear panel as shown below.
The units shown below are the M chassis which can have 2 or 4 ports, the B
chassis which can have 4 ports or 8 ports, and the C chassis which can
have 4, 8, 12, or 16 ports. The M chassis uses a universal external
auto-switching power supply. The B and the C chassis have internal
auto-switching power supplies. These supplies work with all international
voltages.

5

1

MADE IN USA

7

8

5

6

2

6

IO

2

14

10

6

2

IO

3

MADE IN USA

15

11

7

3

MADE IN USA

4

16

12

8

4

1

13

9

5

1

Figure 2. The UltraView Pro rear panels

Table 2. The rear panel

Panel Label Connector Description

NONE IEC320

1-16 DB25 Female

MONITOR/

DB25 Female

KEYBOARD/
MOUSE

RS232 RJ-11 Jack

POWER DIN 5 female

This is for the B and C chassis only. This is the power receptacle
and switch. Connect a standard line cord for your country to this
receptacle. A US line cord is included in all US models.

Computers are connected at these connectors using CPU ca
bles. The cables have a DB25 male at one end and appropriate
connectors at the other end, depending upon your video, key
board and mouse type. You must have a cable for each com
puter you plan to connect.*

The video monitor, keyboard, and mouse are connected at this
connector using a KVM cable. The cable has a DB25 male at one
end and appropriate connectors at the other end, depending upon
your video, keyboard, and mouse type. Only one KVM cable is
needed.*

RS232 serial port for connecting a computer or terminal from
which switching commands can be sent to switch computers.
UltraView Pro firmware upgrades and diagnostics are also ac
cessed through this port.

This is for the M chassis only. A power transformer included in
your package connects here. Connect a standard line cord for
your country to the power transformer. A US line cord is included
in all US models.

MONITOR/KEYBOARD/MOUSE

MONITOR/KEYBOARD/MOUSE

MONITOR/KEYBOARD/MOUSE

RS232

RS232

RS232

POWER

17VAC CT

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* See Appendix E for further cable information.

5ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

CABLE CONNECTION DIAGRAM

The following diagram offers a basic example of how to connect your com
puters, keyboard, monitor, and mouse to the UltraView Pro unit. If using
other than PCs and PS/2 mice, then you must configure the keyboard and
mouse type from the configuration menu. There are several types of cables
available. The most common are shown below.

CPU cable
PS/2 keyboard
PS/2 mouse

IO

Computer 1 Computer 2

6

6

MONITOR/KEYBOARD/MOUSE

2

7

3

MADE IN USA

7

8

4

85

5

1

CPU cable
AT keyboard
Serial mouse

RS232

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4

3

KVM cable

Typical Apple cable

Typical Sun cable
Also available with HD15 VGA connector

Cables available for
RS6000, SGI, RGB,
and others.

All cables can go
up to 100 feet
with coax extensions.
Call for applications
using twisted pair
CAT5 or fiber.

Figure 3. Typical installation diagram

6 ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

QUICK INSTALL

This section explains how to connect and initially configure the UltraView
Pro, also please see the Cable connection Diagram on page 6. If you are
connecting two UltraView Pro units together, please refer to the UltraView
Pro expansion section on page 10 prior to beginning installation.

Step 1. Connect the keyboard, monitor, and mouse

The KVM cable connects your Keyboard, Video monitor, and Mouse de
vices to the UltraView Pro. Various styles of connectors are used by these
devices, so you should have the correct KVM cable to match your device's
connectors.

1.1 Plug the KVM cable’s monitor, keyboard, and mouse connectors into
your device's corresponding connectors.

1.2 Plug the DB-25 male connector of the KVM cable into the connector
labeled “Monitor/Keyboard/Mouse” on the UltraView Pro rear panel.

Step 2. Connect power to the unit

2.1 Plug the line cord and power transformer (if present) into the power
plug located on the back of the UltraView Pro unit. Plug the line cord
into a power strip or wall outlet.

2.2 Turn the UltraView Pro on from its power switch. The green POWER
LED should turn on and power on diagnostic messages (see page

43) should be seen on the monitor. You may not see them if your
monitor is slow to acquire sync. After a few seconds the red SELECT
1 LED should turn on and you should see a label in the lower left cor­ner showing “Computer 1". It will disappear in 5 seconds.

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Step 3. Learn some UltraView Pro keyboard commands

All UltraView Pro keyboard commands begin by pressing and releasing the
left CTRL key
that you must release the CTRL key before pressing another key. Also the
command keys are time guarded, and won't work if you wait more than two
seconds between keys. Don't use the numeric keypad for entry of num
bers. Please refer to the keyboard command tips on page 40.Some of the
most useful commands are:

§

§°

§1

§01

then followed by some other keys. It is important to note

§

Access the configuration menu, see page 12

Access the computer select window, see page 28

Switch to port 1 (maximum ports=9orless), see page 29

Switch to port 1 (maximum ports = 10 or more), see page 29

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7ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

Step 4. Configure your computers

The UltraView Pro supports pre-configuration of the switch before connect
ing your computers. As long as this is done you can connect your comput
ers to the switch while they are powered on. This is convenient because
you won't have to disrupt service on the computers especially if they are im
portant file servers.

The default computer keyboard and mouse type is PC2 and PS/2. This ap
plies to the majority of PCs. If you have PCs with unknown keyboard modes
and you don’t want to individually have to configure them, just connect
them to the switch, boot the computers, and let the UltraView Pro learn the
mode for each one.

If you use a wheel mouse, serial mouse, or Unix workstations such as RS/
6000, SGI, HP, DEC, or Sun or Apple computers then you need to config
ure the computer's keyboard and mouse.

4.1 To access the configuration menu, press and release the left control

key § and press and release the F12 key . The UltraView Pro con
figuration main menu should appear as shown on page 12.

4.2 To configure the computer's keyboard and mouse type, use the down

arrow to highlight Configure computers. Hit the enter key. Use the
arrow keys to point to the keyboard and mouse fields. Hit enter to bring
up a window that shows possible types. Use the arrows to highlight
which keyboard or mouse type and hit the enter key to choose the se­lection. Configure as many computers as desired.

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4.3 Hit escape to go back to the main configuration page. Hit escape to

exit the configuration menu. Use the down arrow to select yes to save
the changes in flash memory. This exits you from the configuration
menu.

Step 5. Connect your computers

CPU cables connect your computers to the UltraView Pro. Each computer
requires its own CPU cable, with appropriate connectors for your particular
computer.

5.1 Plug the CPU cable’s monitor, keyboard, and mouse connectors into

the computer’s corresponding connectors.

5.2 Plug the DB-25 male connector of the CPU cable into the connector

labeled 1 on the UltraView Pro rear panel.

5.3 If you decided to plug in the computer while it is on, verify that its corre

sponding power LED on the front of the UltraView Pro is on. Verify that
the keyboard and mouse are functional.

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8 ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

If you decided to connect the computer while it is powered off, then
boot it and observe that the corresponding power LED on the front
panel lights. Verify the keyboard and mouse work normally once it
completes its booting process.

5.4 Repeat for all the other computers.

Step 6. Configure other desired functions

The most common functions to also configure are:

COMPUTER NAMES - see page 19
The names are generated by the on-screen display when switching to a
port and from the computer select window. They provide a convenient ref
erence for knowing to which computer you are switched.

OVERLAY - see page 22
This is mostly cosmetic for setting up colors and positions of the computer
name label and the computer select window. Here though you also config
ure the screen saver, resolution, font, and fadeout time.

SECURITY - see page 26
If you wish to password protect your configuration settings and access to
the computers, you should read this section.

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Also review the following:

HOW TO SWITCH - see page 28 and 29
There are five ways to switch. You can switch from the computer select
window, numeric keyboard commands, plus/minus keyboard commands,
and the front panel. The fifth way is from the RS232 port, see page 36.

KEYBOARD COMMAND SUMMARY - see page 39
Lists all of the keyboard commands that you can enter, their syntax, and
what they do.

KEYBOARD COMMAND TIPS - see page 40
Describes the proper way to enter keyboard commands and a few things to
watch out for.

9ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

ULTRAVIEW PRO EXPANSION

UltraView Pro units and other switches (such as the ServeView,
ServeView Pro, and UltraView) can be chained together to expand your
system to connect up to 256 computers. When connected like this, the unit
attached to the Monitor/Keyboard/Mouse connector via the KVM cable be
comes the master unit. All other UltraView Pros or ServeViews are slave
units that provide computer expansion only and perform no control func
tions.

Slave units can be added to your UltraView Pro system as you need them.
For each slave you add to the system, you gain n-1 additional ports, where
n is the number of ports on the slave unit. As Figure 4 shows, adding a sin
gle 8-port slave to an 8-port master unit gives you 15 ports. Adding a sec
ond 8-port slave unit will give you 23 ports, and so forth. Using 8-port units
only the maximum number of computer is 64. If you use 16-port units, you
can connect up to 256 computers. You can mix 2, 4, 8, 12, and 16 port units
together, but the number of ports on each slave unit should be equal.

From the configuration menu

CPU cable

you must configure units and width.
Units is the number of slave boxes.
Width is how many ports are on the
slave boxes.

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Computer 1

613

6

MONITOR/KEYBOARD/MOUSE

2

IO

815512

714

5

8

7

3

MADE IN USA

1

4

Slave

410

311

29

All cables can go up to
100 feet with coax extensions.
Call for applications using
twisted pair CAT5 or fiber.

Figure 4. Expansion system layout

In this example UNITS=1, WIDTH=8.

RS232

IO

3

MADE IN USA

1

4

5

8

7

Master

Box to box
expansion cable

KVM cable

6

2

MONITOR/KEYBOARD/MOUSE

RS232

10 ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

Expansion cable requirements

For the slave-to-master installation you will need one switch-to-switch ex
pansion cable for each slave unit. You still need a CPU cable for each com
puter you will be connecting to the UltraView Pro computer ports. As
always, one KVM cable is also required for connecting the master unit to
your keyboard, monitor, and mouse.

Slave unit installation

Laying out the UltraView Pro system prior to installation will make the in
stallation process go more smoothly. It will also prevent confusion during
operation by ensuring that the computer selection numbers you use in the
keyboard commands remain consecutive. Figure 4 illustrates the proper
layout and numbering of your slaves and computers.

1. Connect the monitor, keyboard, and mouse to the master unit’s Moni
tor/Keyboard/Mouse connector as outlined on page .

2. Connect the KVM connector of each slave unit to one of the num
bered computer connectors on UltraView Pro’s rear panel using a
switch-to-switch expansion cable.

When connecting slave units, connect the KVM connector of the first
slave to the master’s computer 1 connector. Connect the second
slave’s KVM connector to the master’s computer 2 connector. This
ensures the computer selection numbers you use in keyboard com­mands remain consecutive.

-

-

-

-

-

As shown in figure 4, for a system with a single 8-port slave and mas­ter, computer number 1 is connected to port 1 on the slave connected
to the master’s computer 1. Computer number 15 would be con­nected to port 8 on the master.

3. From the keyboard attached to the master unit, use the on-screen
display to configure the maximum number of computers, see page

16. This allows scanning to cycle correctly and allows the master unit
to control the slave units.

Also configure the units and width. This allows the master to deter
mine where the computer is located. The units is the number of slave
units connected. Width is the number of ports on each slave unit. In
our example for a system with a single 8-port slave and master, units
should be set to 1 and width to 8, see page 15 for more information.

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11ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

CONFIGURATION VIA ON-SCREEN DISPLAY

The on-screen display is used to:

1. Configure the UltraView Pro through a series of configuration menus

(control F12 command).

2. Switch to different computers from a window which shows a list of

computer names (control escape command). You can change the
color and position of this window.

3. See the name of the currently connected computer. The font, color,

position, and when the text is displayed is all programmable.

The main configuration menu is accessed by pressing and releasing the
left control key and then hitting the F12 key. The menu in Figure 5 will ap
pear.

UltraView Pro version UP16 Copyright 1990-1999

Main configuration menu

Configure system

Configure computers
Configure overlay
Configure security
Exit

-

Use arrow keys to highlight
selection and press enter
or press escape to exit

View/change keyboard, mouse, expansion, and scanning

Figure 5 Main configuration menu

The on-screen display shows on top of your computer video, if you are
switched to a computer with active video. If no video is present then the
background is black. If the display is not synchronized, then you should
switch to a computer with active video and configure the resolution setting
from the Configure overlay page or with the Y keyboard command.

Navigating the configuration pages

Using the on-screen display is very easy and intuitive. Use the arrow keys
to highlight a selection and hit enter to choose the selection. A help line on
the bottom of the screen explains each selection.

12 ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

From the main configuration page you go to other pages by highlighting a
selection with the arrow keys and pressing enter. You can go to the Config

ure system, Configure computers, Configure overlay, and Configure Secu
rity pages. From these pages, choosing a selection, by hitting the enter

key, will pop-up an input box to enter text, a numeric value, or a list of possi
ble choices. Input the value or text or highlight the fields in the list with the
arrow keys. Use the enter key to accept the new input or escape to abort
the input. Also use the escape key to return to the previous page.

You can exit from the main configuration page by either hitting the escape
key or by highlighting Exit and hitting enter.

Saving changes made with on-screen display

-

-

-

If you make any changes to any settings, when you exit the main configura
tion page, a message box asking if you want to save the changes will pop
up. Use the arrow keys to choose yes or no and hit return. If you choose yes
the changes are saved in flash memory and if you choose no the changes
are not saved. Regardless of yes or no the settings selected are active. If
you answered no and then remove power from the box, the settings are
lost.

Configure system page

Use this page to configure the keyboard and mouse types, expansion set­tings, scan settings, and keyboard typematic settings. This page is ac­cessed from the main configuration page by hitting enter when configure
system is highlighted. The page is shown below in Figure 6. Each item on
the page is individually described further.

Configure system

Keyboard and mouse type
Keyboard PC

Keyboard PC 104/105

Mouse PS/2

Expansion
Maximum computers 8
Expansion units 0
Expansion width 16

-

Scan settings
Scan time (seconds) 5
Scan mode Off
Power on scan Off

Keyboard typematic
Rate (keys/sec) 20
Delay Fast

Changes key mapping from PC keyboard to Sun or Apple computer

Figure 6 Configure system page

13ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

Configure system: Keyboard

This item only applies to multi-platform units. For such units, the type of
keyboard is auto-detected at power-up of the UltraView Pro. If the key
board is not attached at power-up , it will default to PC. If either a Sun or Ap
ple keyboard is attached after power-up, it will not be recognized and you
must power the UltraView Pro off and back on for it to be recognized.

When using a Sun keyboard, the language type of the keyboard is acquired
from the keyboard automatically and is displayed here. The language type
can be either: US, US/UNIX, French, Danish, German, Italian, Nether
lands/Dutch, Norwegian, Portuguese, Spanish, Swedish/Finnish,
Swiss-French, Swiss-German, United Kingdom, Korean, Taiwan, Japan,
French-Canadian, or unknown. The value recognized is reported to a Sun
computer when it requests this information when booting.

If this is a multi-platform unit and you use a PC keyboard then you can
change the style of PC keyboard mapping to Sun and Apple computers.
This allows you to use either a 101/102 key keyboard or a 104/105 key key
board. See the keyboard mapping section on page 36 for exact details.

Configure system: Mouse

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-

-

-

This item is only used when configuring a PC mouse. On PC-only models
you have a choice between PS/2 or PS/2 wheel and serial. On multi-plat­form models you have a choice between PS/2 or PS/2 wheel, serial 2-but­ton, and serial 3-button. To change the mouse type, hit enter while mouse
is highlighted. An input selection box pops up as shown in Figure 7.

Configure system

Keyboard and mouse type
Keyboard PC

Mouse PS/2

Expansion
Maximum computers 8
Expansion units 0
Expansion width 16

Scan settings
Scan time (seconds) 5
Scan mode Off
Power on scan Off

Keyboard typematic
Rate (keys/sec) 20
Delay Fast

PS/2 or PS/2 wheel

Serial 2-button
Serial 3-button

Type of mouse used, if PS/2 mouse then wheel is auto-detected

Figure 7 Configure system page - Configuring the mouse

14 ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

Use the up and down arrow keys to select the desired mouse and hit enter.
Once enter is hit, the input box disappears and the new value appears in
the mouse field.

A PS/2 mouse or PS/2 wheel mouse refers to those mice that havea6pin
mini-din connector with either two or three buttons. It uses an interface inte
grated on to the computer’s mother board and is completely different from a
serial interface.

-

A serial 2-button mouse refers to those mice which have serial RS232 in
terfaces, usually with a DB9 connector, and are Microsoft 3 byte, 7-bit,
1200 baud, no parity compliant. Most PC serial mice with 2 buttons are
compliant with this specification.

A serial 3-button mouse refers to those mice which have serial RS232 in
terfaces, usually with a DB9 connector, and are Mouse Systems 5-byte,
8-bit, 1200 baud, no parity compliant. Most PC serial mice with 3 buttons
are compliant with this specification.

Certain commonly available but older serial mice have the usual three but
tons and a switch on the bottom. This switch is usually labeled MS/PC. In
the MS position the mouse is compatible with the UltraView Pro 2-button
setting, and in the PC position it is compatible with the 3-button setting.

Configure system: Maximum computers

This setting configures the total number of computers connected. This also
provides a wrap around value for scanning and plus and minus commands.
Any switching command is also checked against this value for a valid port
number. It also determines the number of digits you have to enter from a
numerical keyboard switching command. To change the maximum com­puters, press enter while maximum computer is highlighted. An input new
value box appears, see Figure 8. Use the numeric keys to input a new value
from 2 to 256 and hit enter. The input box disappears and the new value is
then shown in the maximum computers field.

-

-

-

Configure system: Expansion units

The expansion units commands is used to configure how many slave ex
pansion units are connected to the main master UltraView Pro. This deter
mines which computer number is associated with which physical
connector. If no expansion units are used, this number should be set to
zero. If one expansion unit is connected the value should be set to one, and
so on.

To change the expansion units, press enter while expansion units is high
lighted. An input new value box appears. Use the numeric keys to input a
new value from 0 to 16 and hit enter. The input box disappears and the new
value is then shown in the expansion units field.

-

-

-

15ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

Configure system

Keyboard and mouse type
Keyboard PC
Mouse PS/2

Expansion
Maximum computers 8

Maximum computers 8

Expansion units 0
Expansion width 16

Scan settings
Scan time (seconds) 5
Scan mode Off
Power on scan Off

Keyboard typematic
Rate (keys/sec) 20
Delay Fast

Total number of computers connected to switch (2-256)

Input new value

Figure 8 Changing the maximum number of computers

Configure system: Expansion width

The expansion width setting determines how many computers are on an
expansion unit. This determines which computer number is associated
with which physical connector. For example, if four computers are attached
to one or more expansion units, than the expansion width should be set to
four.

To change the expansion width, press enter while expansion width is high­lighted. An input new value box appears. Use the numeric keys to input a
new value from 1 to 16 and hit enter. The input box disappears and the new
value is then shown in the expansion width field.

For example, imagine we have a system with 32 computers and it is de
sired to cluster eight computers together to form four groups. A slave
switch is used for each group of eight computers. The four slave switches
are attached to a master 8-port switch.

In this example maximum ports should be set to 32, expansion units would
be set to four, and expansion width would be set to eight. The four extra
ports on the master unit could be connected to four additional computers,
but maximum ports should then be set to 36.

Configure system: Scan time

This item sets the time, in seconds, that UltraView Pro will pause at each of
the computers when scanning. The default setting is 5 seconds. To change
the time, press enter while scan time is highlighted. An input new value box
appears. Use the numeric keys to input a new value from 1 to 999 seconds

-

16 ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

and hit enter. The input box disappears and the new value is then shown in
the scan time field.

Configure system: Scan mode

This item turns scanning on or off. To change the scan mode, press enter
while scan mode is highlighted. An off/on input box appears. Use the arrow
keys to select on or off and hit enter. The input box disappears and the set
ting of off or on is shown in the scan mode field. You can also use the con
trol S and control X commands to turn the scan mode on or off, see page 30
for more information.

Configure system: Power on scan

This item turns scanning on or off upon power-up of the UltraView Pro. To
change the power on scan, press enter while power on scan is highlighted.
An off/on input box appears. Use the arrow keys to select on or off and hit
enter. The input box disappears and the setting of off or on is shown in the
power on scan field.

Configure system: Typematic rate

-

-

This setting is available with PC keyboards only and is used to adjust the
user preference of the way the keyboard acts when holding a key down to
repeat a key. The rate is the speed at which the keys are sent in keys/sec­ond.

To change the typematic rate, press enter while typematic rate is high­lighted. An input new value box appears. Use the numeric keys to input a
new value from 0 to 31 keys/second and hit enter. The input box disap­pears and the new value is then shown in the typematic rate field. Please
note that PC keyboards do not have a linear rate in keys/second. Refer to
Table 3 to get the exact rate.

Table 3. Typematic rate

Rate
Keys/sec

30.0 31 15.0 23 7.5 15 3.7 7

26.7 30 13.3 22 6.7 14 3.3 6

24.0 29 12.0 21 6.0 13 3.0 5

21.8 28 10.9 20 5.5 12 2.7 4

20.0 27 10.0 19 5.0 11 2.5 3

Rate
Value

Rate
Keys/sec

Rate
Value

Rate
Keys/sec

Rate
Value

Rate
Keys/sec

Rate
Value

18.5 26 9.2 18 4.6 10 2.3 2

17.1 25 8.6 17 4.3 9 2.1 1

16.0 24 8.0 16 4.0 8 2.0 0

17ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

Configure system: Typematic delay

This setting is available with PC keyboards only and is used to adjust the
user preference of the way the keyboard acts when holding a key down to
repeat a key. The delay determines how long after pressing a key will it start
to repeat. There are four possible settings: slow (1 second), medium (750
msec.), fast (500 msec.), and fastest (250 msec.).

To change the typematic delay, press enter while typematic delay is high
lighted. A typematic rate input box appears. Use the arrow keys to select
slow, medium, fast, or fastest and hit enter. The input box disappears and
the setting selected is now shown in the typematic delay field.

Configure computers page

Use this page to configure the names, keyboard type, and mouse type for
each computer. This page is accessed from the main configuration page by
hitting enter when configure computers is highlighted. The page is shown
below in Figure 9. The arrow in the column after the computer number
points to the currently selected computer. Each item on the page is individ
ually described.

Configure computers

Number Computer name Keyboard Mouse

è

1 Computer 1 PC2 PS/2

Computer 1

2 Computer 2 PC2 PS/2
3 Computer 3 PC2 PS/2
4 Computer 4 PC2 PS/2
5 Computer 5 PC2 PS/2
6 Computer 6 PC2 PS/2
7 Computer 7 PC2 PS/2
8 Computer 8 PC2 PS/2
9 Computer 9 PC2 PS/2

10 Computer 10 PC2 PS/2
11 Computer 11 PC2 PS/2
12 Computer 12 PC2 PS/2
13 Computer 13 PC2 PS/2
14 Computer 14 PC2 PS/2
15 Computer 15 PC2 PS/2
16 Computer 16 PC2 PS/2

-

-

Name of computer up to 16 characters

Figure 9 Configure computers page

18 ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

Navigating the configure computers page

Use the left and right arrow keys to move the highlight for changing the
computer name, keyboard, or mouse. Use the up and down arrow keys to
move the highlight for which computer is to be changed. Use the page up
and down arrows to access computers 17-256.

Configure computers: Computer name

Each computer can be given a 16 character name. These names are used
on the computer select window and as a label showing the currently se
lected computer. To change the computer name press enter while a com
puter name is highlighted. An input new name box appears, see Figure 10.

Configure computers

-

-

Number Computer name Keyboard Mouse

è

1 Computer 1 PC2 PS/2

Computer 1

2 Computer 2 PC2 PS/2
3 Computer 3 PC2 PS/2
4 Computer 4 PC2 PS/2
5 Computer 5 PC2 PS/2
6 Computer 6 PC2 PS/2
7 Computer 7 PC2 PS/2
8 Computer 8 PC2 PS/2
9 Computer 9 PC2 PS/2

10 Computer 10 PC2 PS/2
11 Computer 11 PC2 PS/2
12 Computer 12 PC2 PS/2
13 Computer 13 PC2 PS/2
14 Computer 14 PC2 PS/2
15 Computer 15 PC2 PS/2
16 Computer 16 PC2 PS/2

Name of computer up to 16 characters

Input new name

Figure 10 Changing a computer's name

Use the keyboard to input a new name. All ASCII characters are valid in the
name field. Use the shift key as usual, to input upper and lower case. The
backspace key can be used to edit the field. When you have finished with
inputting the name, hit enter. The input box disappears and the new name
is then shown in the appropriate computer name field.

19ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

Configure computers: Computer keyboard

Here you can assign which type of keyboard interface is used. To change
the computer keyboard type, press enter while a keyboard field is high
lighted. A computer keyboard input box appears, see Figure 11.

Configure computers

-

Number Computer name Keyboard Mouse

Type of computer keyboard used

è

1 Computer 1 PC2 PS/2
2 Computer 2 PC2 PS/2
3 Computer 3 PC2 PS/2
4 Computer 4 PC2 PS/2
5 Computer 5 PC2 PS/2
6 Computer 6 PC2 PS/2
7 Computer 7 PC2 PS/2
8 Computer 8 PC2 PS/2

9 Computer 9 PC2 PS/2
10 Computer 10 PC2 PS/2
11 Computer 11 PC2 PS/2
12 Computer 12 PC2 PS/2
13 Computer 13 PC2 PS/2
14 Computer 14 PC2 PS/2
15 Computer 15 PC2 PS/2
16 Computer 16 PC2 PS/2

PC2

PC1

PC2
PC3
Apple
Sun

Figure 11 Changing a computer's keyboard type

Use the arrow keys to select the desired keyboard type and hit enter. The
input box disappears and the new keyboard type is then shown in the ap­propriate keyboard field.

For PCs there are three possible keyboard modes: mode 1 (PC1), mode 2
(PC2), or mode 3 (PC3). Most PCs are mode 2 and you need not change
the default setting. If the computer is a Unix workstation or server, such as
an IBM RS/6000, SGI, HP, DEC, or other, then the computer should be
configured as PC mode 3.

Certain IBM brand PCs are either mode 1 or mode 2. There is no way to
know for sure except by booting that computer. You can however configure
for PC1 or PC2 and test if keyboard communication is correct. If in doubt re
boot the computer. Upon completion of booting a computer, the correct
mode should be shown in the keyboard field. Make sure to save it with the
on-screen display or the keep command.

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20 ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

Configure computers: Computer mouse

This field can not be changed if the keyboard field has been changed to
Sun or Apple, because Sun and Apple have the mouse and keyboard inte
grated together. For PCs you can assign which type of mouse is used. To
change the computer mouse type, press enter while a mouse field is high
lighted. A computer mouse input box appears, see Figure 12.

Configure computers

-

-

Number Computer name Keyboard Mouse

Type of computer mouse used

è

1 Computer 1 PC2 PS/2

2 Computer 2 PC2 PS/2

3 Computer 3 PC2 PS/2

4 Computer 4 PC2 PS/2

5 Computer 5 PC2 PS/2

6 Computer 6 PC2 PS/2

7 Computer 7 PC2 PS/2

8 Computer 8 PC2 PS/2

9 Computer 9 PC2 PS/2
10 Computer 10 PC2 PS/2
11 Computer 11 PC2 PS/2
12 Computer 12 PC2 PS/2
13 Computer 13 PC2 PS/2
14 Computer 14 PC2 PS/2
15 Computer 15 PC2 PS/2
16 Computer 16 PC2 PS/2

PS/2

PS/2

PS/2 wheel
Serial 2-button
Serial 3-button

Figure 12 Changing a computer's keyboard type

You have a choice between PS/2, PS/2 wheel, serial 2-button, or serial
3-button. If you are using a serial mouse changing this field has no effect,
other wise the UltraView Pro will convert the PS2 or PS2/ wheel mouse in­put to the chosen computer output format.

Use the arrow keys to select the desired mouse type and hit enter. The in
put box disappears and the new mouse type is then shown in the appropri
ate mouse field.

In order for the mouse to work properly the computer’s mouse driver should
have been previously been configured. To learn more about the difference
between various mice see the discussion starting on page 14.

21ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

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Configure overlay page

Use this page to configure the color of the configuration menus, the resolu
tion of video when no computer video is present, the screen saver, the
screen saver time, the computer select window appearance, and the com
puter label appearance. This page is accessed from the main configuration
page by hitting enter when configure overlay is highlighted. The page is
shown below in Figure 13. Each item on the page is individually described.

Configure overlay

Miscellaneous
Color scheme Aquarium

Color scheme Aquarium

Resolution PC1 640x480x60Hz
Screen saver Black screen
Screen saver time (seconds) 0

Computer select window
Background color Transparent blue
Text color White
Position X= 3 Y= 3

Computer label
Background color Transparent magenta
Text color Yellow
Position X= 3 Y= 90
Show computer number Yes
Fade out (seconds) 20
Font 16x32 classic

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-

Colors of the configuration menu

Figure 13 Configure overlay page

Miscellaneous: color scheme

This item sets the colors of the configuration menus. There are 4
choices:

Aquarium cyan, magenta, white, and blue
Tuxedo black, red, and white
Night sky blue, black, and white
Forest green, black, cyan, and blue.

To change the color scheme, press enter while color scheme is high
lighted. A color scheme input box appears. Use the arrow keys to select the
desired color scheme and hit enter. The input box disappears and the set
ting selected is now shown in the color scheme field.

Miscellaneous: resolution

This item controls what resolution of video is sent to the monitor when no
computer video is present. This gives maximum flexibility as to what type of
monitor is used.

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22 ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

There are several possible choices:

PC1 640 x 480 @ 60Hz
PC2 640 x 480 @ 72Hz
PC3 640 x 480 @ 75Hz
MAC1 640 x 480 @ 67Hz
MAC2 832 x 624 @ 75Hz
SUN1 1152 x 900 @ 66Hz
SUN2 1152 x 900 @ 76Hz

All of these choices will only be available if you have the multi-platform
model. For the PC model only the PC choices will be allowed.

To change the resolution, press enter while resolution is highlighted. A res
olution input box appears. Use the arrow keys to select the desired resolu
tion and hit enter. The input box disappears and the setting selected is now
shown in the resolution field.

Miscellaneous: Screen saver

The UltraView Pro features a screen saver feature which reduces the wear
on your screen and provides security for your system. When there has
been no keyboard or mouse activity for a specified length of time (set by the
screen saver time command below), the screen saver turns on. You can
blank the screen or choose one of three possible display patterns (fireflies,
weaving, or bounce).

Normal video is reactivated when any key is pressed or the mouse is
moved. If you are not in an on-screen display menu, then the computer
name is also displayed as if you had just switched to a new computer. While
in the screen saver mode all select LEDs will be turned off.

To change the screen saver, press enter while screen saver is highlighted.
A screen saver input box appears. Use the arrow keys to select the desired
screen saver and hit enter. The input box disappears and the setting se
lected is now shown in the screen saver field.

-

-

-

Miscellaneous: Screen saver time

This item sets the time in seconds when the screen saver is turned on with
no keyboard or mouse activity.

To change the screen saver interval time, press enter while screen saver
time is highlighted. An input new value box appears. Use the numeric keys
to input a new value from 0 to 999 seconds and hit enter. The input box dis
appears and the new value is then shown in the screen saver time field.

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23ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

Computer select window: Background color/Text color

This item sets the background and text colors of the computer select win
dow. The solid colors available are: black, red, green, yellow, blue, ma
genta, cyan, and white. The transparent colors available are clear, red,
green, yellow, blue, magenta, cyan, and white. With the transparent colors,
you can see through the color to the computer video behind it. When using
clear the computer video comes through without any color.

To change the color, press enter while computer select window back
ground color or text color is highlighted. A color selection input box ap
pears. Use the arrow keys to point to the desired color. The name of the
color is also shown with its color changing as you point to each different
color, so an example of the color can be seen. Hit enter to select the color
pointed to. The input box disappears and the new color is then shown in the
appropriate color field.

Computer select window: Position

This item set the position of the computer select window when it is popped
up. The window can be positioned anywhere on-screen and will maintain
the position even as different resolutions of video are input.

To change the position, press enter while computer select window position
is highlighted. The overlay page disappears and the computer select win­dow is shown. Use the arrow keys to position the window and hit enter
when the desired position is reached. The overlay page returns with the
horizontal (X) and vertical (Y) position numbers updated in the position
field.

-

-

-

-

The range of horizontal movement (X) is from 0 and 64. The range of verti­cal movement (Y) is from 0 to 99. The position will wrap around the edge of
the screen as it is positioned at minimum and maximum points.

The computer select window will automatically scale to the resolution of the
incoming video and maintain a constant position on screen.

Computer label: Background color/text color

This item sets the background and text colors of the computer label. The
solid colors available are: black, red, green, yellow, blue, magenta, cyan,
and white. The transparent colors available are clear, red, green, yellow,
blue, magenta, cyan, and white. With the transparent colors, you can see
through the color to the computer video behind it. When using clear the
computer video comes through without any color.

To change the color, press enter while computer label background color or
text color is highlighted. A color selection input box appears. Use the arrow
keys to point to the desired color. The name of the color is also shown with
its color changing as you point to each different color, so an example of the

24 ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

color can be seen. Hit enter to select the color pointed to. The input box dis
appears and the new color is then shown in the appropriate color field.

Computer label: Position

-

This items set the position of the computer label window when it is dis
played. The label can be positioned anywhere on-screen and will maintain
the position even as different resolutions of video are input.

To change the position, press enter while computer label position is high
lighted. The overlay page disappears and a label box is shown. Use the ar
row keys to position the label box and hit enter when the desired position is
reached. The overlay page returns with the horizontal (X) and vertical (Y)
position numbers updated in the position field.

The range of horizontal movement (X) is from 0 and 64. The range of verti
cal movement (Y) is from 0 to 99. The position will wrap around the edge of
the screen as it is positioned at minimum and maximum points.

The computer select window will automatically scale to the resolution of the
incoming video and maintain a constant position on screen.

Computer label: Show computer number

This item sets whether the computer number is displayed along with the
computer label. To change show computer number, press enter while
show computer number is highlighted. A yes/no input box appears. Use the
arrow keys to select yes or no and hit enter. The input box disappears and
the setting of yes or no is shown in the show computer number field.

-

-

-

-

Computer label: fadeout

This item sets the time when the computer label disappears after switching
to a computer. With a value of 0, the computer label will not be displayed
when switching computers. With a value of 255, the computer label will al
ways be displayed. Also see the display label command on page 30 to
make the label display and disappear on command.

To change the computer label fadeout, press enter while computer label
fadeout is highlighted. An input new value box appears. Use the numeric
keys to input a new value from 0 to 255 seconds and hit enter. The input box
disappears and the new value is then shown in the computer label fadeout
field.

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25ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

Computer label: font

This configures which font is used for the computer label. The choices are:

8 x 16 modern

8 x 16 classic
16 x 24 modern
16 x 24 classic
16 x 32 modern
16 x 32 classic

The8x16sizes are the same as the size in the configuration menus. The
16 x 24 sizes are 100% larger horizontally and 50% larger vertically then
the8x16fonts. The 16 x 32 sizes are 100% larger horizontally and 100%
larger vertically than the8x16fonts. The modern font is a sans-serif font,
similar to Helvetica. The classic font has serifs, similar to Times. The actual
size of the font on the screen depends upon the resolution of the video that
is input. As the resolution increase the fonts become smaller, therefore
larger fonts are more visible with higher resolutions.

To change the font, press enter while font is highlighted. A font input box
appears. Use the arrow keys to select the desired font and hit enter. The in­put box disappears and the setting selected is now shown in the font field.

Configure security

The UltraView Pro allows you to password protect access to the configura­tion menu and the computers. You can also set a time interval after which
you will be disconnected from the currently connected computer with fur­ther access requiring a password.

Configure security

Security

Configuration password ********

Access password ********
Access time (minutes) 999

Protects access to configuration menu, up to 8 characters

Figure 14 Configure security page

26 ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

Configuration password

This feature is used to prevent unauthorized access to the configuration of
the switch. To change the configuration password, highlight the configura
tion password field and hit enter. You will be prompted for a new password.
Enter up to 8 characters followed by enter. Another input box appears and
asks you to confirm the password. The next time you enter the configura
tion menu you will be prompted for the password.

Access password

This feature is used to prevent unauthorized access to the computers. To
change the access password, highlight the configuration password field
and hit enter. You will be prompted for a new password. Enter up to 8 char
acters followed by enter. Another input box appears and asks you to con
firm the password. When the switch powers on or you have otherwise been
disconnected, you will be asked for the access password from a login box.

Locking the keyboard

You can disconnect from the current computer by entering the control L
command. This disconnects the current computer and displays a login box
which requires a password to gain access to the previously connected
computer.

-

-

-

-

Access time

This feature is used to automatically log out of the switch after a period of
time. The period of time is programable with the access time field. To
change the time, highlight the access time field and hit enter. You will be
prompted for a value in minutes. Enter up to 999 minutes followed by enter.
The access time starts when there is no keyboard or mouse activity. When
the timer elapses you will be disconnected and be required to enter the ac
cess password from the login box to gain access to the computers.

Resetting the passwords

If you forget your password, you can reset it. You must power off the
UltraView Pro, open the box, and put a jumper on the password reset pins
on the bottom card. It is marked on the printed circuit board. No jumper has
been provided to prevent inadvertent disabling of the password. You must
provide the jumper. After powering on the unit again, it will then act as if no
passwords are present. Go to the configuration menu and enter new pass
words and save them. Power off the unit and remove the jumper. After pow
ering on the unit again, the new passwords will be active.

-

-

-

27ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

OPERATION: COMPUTER SELECT WINDOW

You can pop-up a computer select window on top of your computer screen
to select a specific computer from a list of computers. The computer select
window is accessed by pressing and releasing the left control key and
then hitting the Escape key. The window shown in Figure 15 will appear.
The arrow in the column after the computer number points to the currently
selected computer.

Computer select window

1 Computer 1

Computer 1

2 Computer 2
3 Computer 3
4 Computer 4
5 Computer 5
6 Computer 6
7 Computer 7
8 Computer 8

Figure 15 Computer select window

The text is overlaid on top of your current video. Use the up and down arrow
keys to select the desired computer. If you have more than 16 computers
configured, use the page up and page down keys to access the other com­puters at up to 16 computers/window. The window height will vary in size
depending upon the maximum number of computers configured. For in
stance if maximum computers is configured to 6, then 6 computer names
will show in the window.

Use the configure overlay page described on page 24 to set the position
and color of the computer select window. When the desired computer is
highlighted, hit enter to immediately switch to that computer or escape the
window to abort switching and remove the computer select window from
the screen.

When switching to the new computer, the name of the new computer will
show in its previously configured position, color, and font.

-

28 ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

OPERATION: KEYBOARD COMMANDS

Switching to a computer

To select a computer from your keyboard, press and release your key

board’s left Control Key (<Ctrl>), then type in the computer number. Re

member to use the numbers located at the top of your keyboard. Do not

use the numeric keypad.

The value of the maximum port setting controls how may digits you have to
enter to select a computer numerically. The number of computers men
tioned below refers to the maximum port setting.

1–9 computers: UltraView Pro will immediately switch to the desired com
puter when you enter the one-digit number.

10–99 computers: UltraView Pro will immediately switch to the desired
computer when you enter the two-digit number. For single-digit computers,
you can enter the number with a leading zero (such as 01) or enter the sin

gle-digit number and press <Enter>. If you enter only one digit, and donot

follow it with <Enter>, UltraView Pro willwait twoseconds for you to enter
another digit, then, if no additional number is entered, will switch immedi­ately to the single-digit computer.

100–256 computers: UltraView Pro will immediately switch to the desired
computer when you enter the three-digit number. For single- and dou­ble-digit computers, you can enter the number with one or two leading ze­ros (such as 027, 001), or enter the single- or double-digit number and

press <Enter>. UltraView Pro will wait two seconds for a second or third

number to be entered, then will switch to the computer number entered.

-

-

-

-

-

Going to the next or previous computer

From the keyboard you can toggle forward or backward through the com
puters by selecting either the Next or Previous computer. To go to the Next

computer, press and release the left Control Key (<Ctrl>), thenpress the+

(plus). To go to the Previous computer, press and release <Ctrl>, then
press the – (minus) key.

The numbers wrap around as determined by the maximum port setting, i.e.
going to next when connected to max port takes you to port 1 and going to
previous when connected to port 1 takes you to max port.

There are two sets of plus and minus keys on most keyboards. The legends
on the ones in the numeric keypad are consistent from country to country.
The legends on the ones to the left of the backspace key vary by country,
but you still use these key positions. For non-US keyboards it is best to use
the plus and minus keys on the numeric keypad. Please refer to the key
board command tips on page 40.

29ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

-

-

Scan mode commands

These commands are shortcuts to the settings available through the
on-screen display. To enable scanning from the keyboard, press and re

lease the left Control Key (<Ctrl>), then type “S”. UltraView Prowill begin

scanning sequentially from its current computer through the remaining
computers,then beginagainat computer1. Thetime betweenswitchingto
Thenext computeris thescan timeinterval (seebelow) andis programma
ble from1-999 seconds. To stop scanning, pressandrelease <Ctrl>, then
type “X”. Scanning is also disabled by changing to a new computer.

Display label command

This command controls the computer label display. If the label is currently
on, it turns it off. If the label is off, it turns it on for the fadeout time setting. To
issue the command, press and release the left Control Key, then type “D”.
If the fadeout time is set to 0, then the label will show for 3 seconds.

Null command

This command is used to re-synchronize an out-of-sync PS/2 mouse. Such
a condition can result due to transients, spurious power-up effects, or plug­ging and unplugging of cables with live equipment. The command may
need to be entered once or twice, depending if the mouse is out-of-sync by
one or two bytes. Microsoft mouse driver version 9.01 and later corrects
this inadequacy of previous drivers and renders this command unneces­sary. To issue the command, press and release the left Control Key, then
type “N”.

-

-

Reset computer mouse command

This command sends a mouse reset command to the currently selected
computer. Don’t confuse this command with the reset command which re
sets the mouse itself. This command can be used to recover a stuck mouse
on NT. To issue the command, press and release the left Control Key, then
type “O”. Please note this is an alphabetic O and not a zero.

Do not use this command on older computers which can not recover the
mouse automatically when plugging the PS/2 mouse directly as it will make
the mouse go out of sync.

Reset command

This command is used to reset the mouse and keyboard without removing
power from the UltraView Pro. This command is useful to enable mouse
data to be sent to a computer which has not enabled the mouse. To issue
the command, press and release the left Control Key, then type “R”. This
command should not be issued to a computer which has a PS/2 mouse
connected, but no mouse driver is loaded, since many computers will crash
if you send them unexpected mouse data.

-

30 ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

Screen saver time command

This command is a short cut for setting the screen saver time, that can be
set from the on-screen display. To set the screen saver interval time, press
and release the left Control Key, type “V”, enter the interval time, in sec

onds (0–999), and press <Enter>. To disable the screen saver feature,
press and release the left Control Key, type “V”, enter “0” as the interval

time, and press <Enter>. Remember to use the upper numeric keys, not
the numeric keypad to the right. Follow with the Keep command to save the
new setting in the unit’s non-volatile memory. To restore normal video,
press any key or move the mouse. If not on an on-screen menu the com
puter label appears, as if you had just switched to a new computer.

ID command

You can get the same information from this command by popping-up the
CTRL-F12 configuration menu. It is shown on the top line. This command is
included historically.

-

-

This command is used to identify the revision level of UltraView Pro firm
ware currently installed. Before entering this command, your currently se­lected computer should be at a command prompt, word processor, or
editor, so that when the unit sends the ROM revision level that the result will
be displayed. To issue the command, press and release the left Control
Key, then type “I”. UltraView Pro will send back its current firmware revision
level, in the format UP majorlevel minorlevel and an optional third digit.

Mode command

You can program the same information from this command by popping-up
the CTRL-F12 configuration menu and going to the configure computers
display. It is most useful to program a box to all Sun or all Apple computers
without having to do it repetitively for each port.

Note there are three classes of mode command, for the CPU, for the key
board, and for the mouse. Don't confuse the setting for a CPU's key
board/mouse setting with the mouse itself. To change a CPU's
keyboard/mouse setting you must first switch to that CPU. Changing the
keyboard or mouse itself, you can be switched to any CPU.

Settings that apply to Apple and Sun are ignored on PC-only units. The
mode command is inactive if a configuration password has been set.

-

-

-

To enter the mode command, press and release the left control key, then
the M key, then the mode value as shown below, and then the enter key.
Don't use the numeric keypad for numeric keys or the enter key. To save
the setting in non-volatile memory, use the keep command by pressing and
releasing the left control key and then the K key.

31ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

Table 4. Mode command values

VALUE DESCRIPTION

1 CPU keyboard = PC mode 1 (certain IBM computers)

2 CPU keyboard = PC mode 2 (most PCs)

3 CPU keyboard = PC mode 3 (most Unix workstations)

4 CPU keyboard/mouse = Apple

5 CPU keyboard/mouse = Sun

6 CPU mouse = PS/2 mouse

7 CPU mouse = RS232 7 bit mouse (Microsoft)

8 CPU mouse = reserved for future use

9 CPU mouse = RS232 Mouse systems mouse

10 CPU mouse = PS/2 wheel mouse

20 Keyboard = 101/102 PC keyboard

21 Keyboard = 104/105 PC keyboard (Win 95)

30 Mouse = PS/2 mouse or PS/2 wheel mouse (auto-detect)

31

Mouse = RS232 7 bit mouse (Microsoft)

32 Mouse = RS232 Mouse systems mouse

40 Set all computers to Apple

50 Set all computer to Sun

60 Set all computers to PC mode 2 and PS/2 mouse

Set resolution command

This command is used to support older fixed frequency monitors that do not
sync up at the default 640 x 480 @ 60Hz rate of the on-screen display.

To enter the resolution command, press and release the left control key,
then the Y key, then the resolution value as shown in Table 5, and then the
enter key. Please note that for German language keyboards you must use
the z key instead of the y key.

Don't use the numeric keypad for numeric keys or the enter key. To save
the setting in non-volatile memory, use the keep command by pressing and
releasing the left control key and then the K key.

32 ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

Table 5. Resolution command values

VALUE RESOLUTION SETTING

1 640x480 @ 60Hz

2 640x480 @ 72Hz

3 640x480 @ 75Hz

4 640x480 @ 67Hz

5 832x624 @ 75Hz

6 1152x900 @ 66Hz

7 1152x900 @ 76Hz

Logout command

You can disconnect from the current computer by entering this command.
This disconnects the current computer and displays a login box which re
quires a password to gain access to the previously connected computer.
To issue the command, press and release the left Control Key, then type L.
UltraView Pro will disconnect from the current computer and show the login
box. If nothing is entered after twenty seconds, the screen saver will come
on. Typing on the keyboard or moving the mouse will restore the login box
to the screen.

-

PC to Sun stop/L1 Key emulation command

This command applies to multi-platform models only. The PC keyboard is
missing the 10 keys on the left hand side of the Sun keyboard. The most
commonly used of these 10 keys is the stop or L1 key. This key can be gen­erated from a PC keyboard with the control-pause command. To issue the
command, press and release the left Control Key, then press the PAUSE
key.

The most common usage is to halt a Sun computer and bring it to a boot
prompt. For the Sun computer this is usually called the L1-A command. To
issue this command when using a PC keyboard and connected to a Sun
computer, press and release the left Control Key, then press and release
the PAUSE key, then press and release the A key.

Keep command

The Keep command saves the current state of the UltraView Pro’s custom
settings. These settings are saved in non-volatile memory and become the
power-up settings. To enter the command, press and release the left Con
trol Key, then type “K”. This does the same function as saving from the
on-screen display.

-

33ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

VIDEO DISTANCE CAPABILITIES

Video distance capability

The limitation on driving distance is usually due to the quality of the video.
The table below shows the distances, resolution, and quality of video that
can be expected. The table uses a letter which shows the cable type and a
number which refers to the quality of the video, as described below. This ta
ble applies to the base unit without chaining. There will be some degrada
tion when UltraView Pros are chained together. Dakota does not
support systems where the video quality is 1 or 2. There are further capabil
ities not listed here in order to send the higher resolution video longer dis
tances. Please contact Dakota sales or technical support for more details.

N – Normal cabling

C – Coax cabling

4 – Perfect or near-perfect; Unable to easily detect defects in screen

3 – Very acceptable; Images clear, small reflections around lettering de-

pending upon color; if you examine the screen closely you will find de­fects

-

-

-

-

2 – Acceptable; Slightly fuzzy images; readable text, acceptable for ca-

sual use, but not for prolonged viewing as this will cause eye fatigue

1 – Unusable; images smeared; text not easily readable

Table 6. Video distance capability

5’ 10’ 20’ 30’ 50’ 75’ 100’ 125’ 150’ 200’

640X480
60Hz refresh

640X480
72-75Hz refreshN4C4N4C4N4C4N3C4 C4 C4 C4 C3 C3 C3

800X600
non-interlaced

1024X768
interlaced

1024X768
non-interlaced

1280X1024
interlaced

N4C4N4C4N4C4N4

C4 C4 C4 C4 C4 C3 C3

N4C4N4C4N3C4N3

C4 C4 C4 C4 C3 C3 C3

N4C4N3C4N3C4N3

C4 C4 C4 C3 C3 C3 C3

N4C4N3C4N3C4N3

C4 C4 C3 C3 C3 C3

N3
C4 C4 C3 C3 C3 C3

1280X1024
non-interlaced

34 ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

N3
C4 C4 C3 C3

MISCELLANEOUS

Keyboard mapping

With multi-platform units, you have a choice on how a PC keyboard is
mapped to a Sun or Apple computer. If you have a 104/105 key keyboard
you should use it, because it has a more natural mapping to the Sun and
Apple keyboards. Configure the keyboard type with Configure System on
page 13 to 104/105 or 101/102 to alter this mapping.

®

Table 7 shows the default setting and requires a Windows
the Windows®flag symbols on it to allow access to all the Apple keys. The
Windows®keyboard is also known as a PC 104-key (US) and PC 105-key
(international) keyboard.

Table 7. Apple emulation 104/105 keyboard

PC key Apple function

Left control Left control

Left Windows®ÿ Left Apple ð / cloverleaf z

Left alt Left option

keyboard with

Right alt/alt graph Left option

Right Windows®ÿ Left Apple ð / cloverleaf z

Right Windows®(app) Power key

Right control Left control

Table 8 shows the settings to use if you only have a 101/102 key keyboard.
It is recommended to get a104/105 key keyboard for maximum usability.

Table 8. Apple emulation 101/102 keyboard

PC key Apple function

Left control Left control

Left alt Left Apple ð / cloverleaf z

Right alt/alt graph Right option

Right control Power key

Power interruption to the UltraView Pro

Certain keyboards are sensitive to rapid cycling of the power. Since power
to the keyboard is provided from the UltraView Pro, you should not interrupt
power to the UltraView Pro for less than three seconds. The UltraView Pro
is immune to such transients, but the keyboard may not reset correctly.

35ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

Using the RS232 port

For your convenience, a computer or terminal can be connected to the
RS232 serial port on the unit’s rear panel. This allows you to send switching
commands from your computer’s serial port or to load new flash firmware.
You will need serial cabling with 4-pin or 6-pin RJ jacks, and the appropri
ate adapter (either DB-25 female to RJ11/12 female or DB-9 female to
RJ11/12 female, depending upon your equipment). This adapter may have
been supplied with your package.

1. Insert the RJ cable between the RS232 serial port on UltraView Pro’s
rear panel, and the RJ female connector of the appropriate adapter.

2. Connect the adapter to one of the computer’s (or terminal’s) COM
ports.

3. Set your computer at 9600 baud, no parity, 8 bits, 1 stop-bit.

4. To switch ports, enter the 1-3 digit port number followed by enter: xxx
<Enter>.

WARNING: Serial cabling in excess of 50 feet should be routed
with caution. The maximum cable length depends upon the con­struction of the cable and its routing. For extended runs, shielded
cable should be used. Avoid routing near fluorescent lights, air
conditioning compressors, or machines that may create electrical
noise. If you experience data error, use shorter cables.

-

Rackmount kit

The rackmount kit is an optional item that can be ordered at any time. Your
UltraView Pro unit is designed to accept rack mount brackets that attach to
the sides of the UltraView Pro unit. There are three sizes available 19" by

1.75", 23" by 1.75", and 24" by 1.75". You must order the rack mount kit for

the correct M, B, or C chassis. See Appendix E for part numbers.

Adding cards to an UltraView Pro C chassis

The UltraView Pro C chassis can be expanded with expansion card model
UEK-4UB (multi-platform) and UPK-4UB to contain up to 16 ports. The
card is installed by opening the chassis and installing the card according to
the instructions provided.

36 ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

UPGRADING THE FLASH MEMORY

The UltraView Pro has flash memory, which means its firmware may be re
loaded, to support new features or fix any problems in its operation. The
firmware can be obtained from the Dakota Support Website. There
are two program files, one a program and one a kernel (usually not up
graded). There is also a read me file, which tells what the firmware upgrade
does.

The file names are as follows where xx is the revision number:

uppxx.hex for the main program
upkxx.hex for the kernel
upxxread.txt for the readme file

You have a choice of two baud rates at which to load the flash file, either
9600 or 57600 baud. Both require an 8 bit, no parity, and 1 stop bit protocol.
The serial cable must be correct. It may have been provided in your pack
age. Connect the RS232 cable from your computer’s serial port to the
RS232 port on the unit.

There are two methods to load the flash file.

Method 1 - Using a communication program

-

-

-

1. Press both the - and + switches on the front panel, at power-on of the
UltraView Pro. The UltraView Pro is ready to accept the upgrade file at
9600 baud as shown by LED 1 being lit. To use 57600 baud, press the +
switch, LED 4 will light. Before loading the file you can always change be­tween the baud rates by pressing the - switch (9600 baud, LED 1 lit) or the +
switch (57600 baud, LED 4 lit). Run your communication program. Set the
baud rate to the correct rate and put the program in direct connect mode.
When you press the - or + switch, you should see the message:
Waiting for file at 9600 baud or Waiting for file at 57600 baud.

2. Send the file to the unit using a simple ASCII text file protocol. While the
file is being sent, periods are sent to indicate file copy progress. Once the
file has been sent, you should see the message:

Receive successful
Hit space to program

3. Hit the space bar. The flash is now being programmed and verified. Pro
gramming and verifying progress is indicated by sending periods. You
should see the following message:

Programming flash

........................

Verifying flash

........................

Verify successful
Hit enter to boot

-

37ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

4. Hit the enter key. The new firmware now executes and diagnostic infor
mation is sent to your screen as well as the on-screen display. Observe the
new revision number matches that of the file. Then you will see:

Hit enter key to continue

5. Hit the enter key. The box is now operational and port 1 is selected or the
login box is waiting for its password. The flash procedure is complete.

You may receive one of the following errors when sending the file:

Checksum error or Record error or Data error
Receive failed
Try again Y/N?

If any of these errors occur, it means the RS232 cable is bad, the RS232
protocol is not configured correctly, there are bad transmit or receive lev
els, or there are hardware problems on either the receiver or transmitter
end. Only three wires are necessary to the UltraView Pro, transmit, receive
and ground. Enter Y to try again and it takes you back to the beginning
Waiting for file ... Enter N and the box will prompt you Hit enter to boot which
brings you to the same point as step 4, with the firmware unchanged.

If verifying fails, the box should be serviced. You can try to program the
flash again though by hitting enter.

Verify failed
Hit enter to program

-

-

Method 2 - Using the LEDs and front panel switches with a file copy

1. Press both the - and + switches on the front panel, at power-on of the
UltraView Pro. The UltraView Pro is ready to accept the upgrade file at
9600 baud as shown by LED 1 being lit. To use 57600 baud, press the +
switch, LED 4 will light. Before loading the file you can always change be
tween the baud rates by pressing the - switch (9600 baud, LED 1 lit) or the +
switch (57600 baud, LED 4 lit).

2. Copy the file to the unit. While the file is being copied LED 1 or 4 will flash.
Once the file is copied, LED 2 will light.

3. Press and release the + switch, LED 2 flashes off for a brief instant. The
flash is now being programmed and verified. LED 3 now lights.

4. Press and release the + switch, LED 3 flashes off for a brief instant. The
new firmware is now run and diagnostic information is sent to the on-screen
display. Observe the new revision number matches that of the file. LED 4
now lights.

5. Press and release the + switch. LED 1 now lights. The box is now opera
tional and port 1 is selected or the login box is waiting for its password. The
flash loading procedure is complete.

-

-

38 ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

KEYBOARD COMMAND SUMMARY

Table 9. Keyboard command summary

Command Key Sequence Description

Go to selected computer

<Ctrl> xxx
where “xxx” is 1–3 digit
computer number

Go to next computer

Go to previous computer

<Ctrl> +

<Ctrl>

-

Scan On <Ctrl> S

Scan Off

Display label

<Ctrl> X

<Ctrl> D

Logoff <Ctrl> L

Set mode <Ctrl> Mx <Enter>

where x is a value as
shown

Set resolution <Ctrl> Yx <Enter>

wherexisavalue
from 1-7 as shown

Screen saver wait <Ctrl> V xxx <Enter>

where xxx is time in
seconds from 0-999

Send null to mouse <Ctrl> N

Reset computer mouse <Ctrl> O (alpha not

zero)

Reset command <Ctrl> R

Keep settings

<Ctrl> K

Connects your common keyboard, monitor,
and mouse to the selected computer. Only a
single digit is necessary when using less than 9
computers.

Selects the next sequential computer.

Selects the previous sequential computer.

Turns Scan mode on, causing UltraView Pro to
start scanning sequentially from the current
computer through the remaining computers
and beginning again at computer 1.

Turns Scan mode off.
Note: Scan can also be stopped by entering a
computer selection command.

Turns computer label on if it was off, and on for
fadeout time if it was off.

Disconnects from current computer and shows
login box. Requires password to gain access to
computers.

Alternate way to configure computers, key­board and mouse instead of from on-screen
display.

Alternate way to set resolution instead of from
on-screen display. Configures resolution out­put of on-screen display when no video input is
present.

Sets time in seconds with no keyboard or
mouse activity when screen saver is turned on.
Video is reactivated when any key is pressed
or mouse is moved.

Used to re-synchronize PS/2 mouse which has
gotten out-of-sync.

Used to reset computer’s mouse

Resets and enables mouse and keyboard, en
ables PS/2 mouse on currently selected com
puter.

Tells UltraView Pro to save all current settings
in flash memory.

-

-

1 CPU keyboard = PC1 some IBM PCs
2 CPU keyboard = PC2 most PCs
3 CPU keyboard = PC3 most Unix workstations
4 CPU keyboard/mouse = Apple
5 CPU keyboard/mouse = Sun
6 CPU mouse = PS/2 mouse
7 CPU mouse = RS232 7 bit mouse (Microsoft)
8 CPU mouse = reserved for future use
9 CPU mouse = RS232 Mouse systems mouse

10 CPU mouse = PS/2 wheel mouse

1 640 x 480 @ 60Hz
2 640 x 480 @ 72Hz
3 640 x 480 @ 75Hz

Values used by mode command

20 Keyboard = 101/102 PC keyboard
21 Keyboard = 104/105 PC keyboard (Win 95)
30 Mouse = PS/2 mouse
31 Mouse = RS232 7 bit mouse (Microsoft)
32 Mouse = RS232 Mouse systems mouse
40 Set all computers to Apple
50 Set all computer to Sun
60 Set all computers to PC2 and PS2-mouse

Values used by resolution command

4 640 x 480 @ 67Hz
5 832 x 624 @ 75Hz
6 1152 x 900 @ 66Hz
7 1152 x 900 @ 76Hz

39ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

Keyboard command tips

Please observe the following notes on using keyboard commands:

1. Start all commands by pressing and releasing the left control key.

2. All UltraView Pro commands are time guarded. Do not wait more than
two seconds between keys. This is a feature to prevent someone from en
tering commands by mistake.

3. Do not use the numeric keypad to enter any commands. Use the numeric
keys below the function keys.

4. Letter commands are not case sensitive, and are shown in upper case
for clarity only. Do not use the shift key.

5. There are two sets of plus and minus keys. The legends on the ones in
the numeric keypad are consistent from country to country. The legends on
the ones to the left of the backspace key vary by country, but you still use
these key positions.

-

Always use these numeric keys
not the ones on the keypad

You can use either set of - and + keys
The ones on the left have
key tops that vary by country
US keyboard is shown

Do not use numbers on
numeric keypad for commands

Always begin a command by pressing and
releasing the left control key

Figure 16 Keyboard command tips

40 ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

TROUBLESHOOTING

1. Computer does not boot, keyboard error received
Computer does not boot, mouse error received

a. Cable is loose, reseat cable and on PC hit F1 to continue or reboot

computer.
b. Wrong cable plugged in, keyboard and mouse cables reversed.
c. Cable is defective, try using cable from another computer. If prob

lem goes away cable is defective.
d. Port on UltraView Pro is defective, try using another port on

UltraView Pro. If problem goes away port is defective.
e. Port on computer is defective, try plugging in keyboard or mouse di

rectly if problem remains computer port is defective. If computer

power status LED not lit, fuse on motherboard may be blown.
f. Computer keyboard and mouse not configured.

2. Mouse driver does not load.

a. If PS/2 type mouse, computer must be connected to UltraView Pro

or mouse at boot-up time in order for mouse to be recognized by

the computer. Reboot computer with UltraView Pro powered on and

cable attached.
b. If RS-232 type mouse, make sure right COM port is being used and

syntax of mouse driver is correct to search for the correct port.
c. Computer keyboard and mouse not configured.

-

-

3. Can’t switch computers from keyboard

a. Power to UltraView Pro was removed for less than three seconds

possibly causing keyboard to lock up. Disconnect keyboard and

plug it back in.
b. If PS/2 type keyboard and mouse cables may be reversed.
c. Not using left control. Using numeric keypad instead of keys on top

row. Not releasing control key before typing in number. Waiting too

long to enter computer number. Using caps lock or shift key.

4. Wrong or missing characters from those typed

a. For PCs, the mode of the keyboard does not match that of the com

puter. Issue the mode command, usually 1 for IBM PS/2s, 3 for

Unix computers, and 2 for all others. The default setting of the

UltraView Pro is mode 2. Sometimes an incorrect mode will con

fuse the computer or keyboard and require re-booting the computer

or resetting the keyboard by unplugging and plugging it back in.

5. Mouse does not move

a. Mouse not configured.
b. UltraView Pro turned off after or not connected when computer

booted or application using mouse run. Exit and re-enter application

using mouse or issue reset command.
c. PS/2 mouse was not connected when UltraView Pro powered up or

has been disconnected and reconnected. Issue the reset command

or reconfigure the mouse.

-

-

41ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

7. PS/2 mouse gets out of sync

a. Cabling was disturbed during mouse movement. Issue the null

command once or twice to re-sync the mouse. Get a later mouse

driver which does not exhibit this problem, such as Microsoft rev

9.01. Try using ctrl O command to recover if O/S is NT.

8. Video fuzzy

a. Cable too long or wrong type. Verify that resolution and distance

match . See Table 6 Video Distance Capability. Upgrade cable if

necessary.

9. Video not synchronized or wrong color

a. Cable is loose, reseat cable.
b. Monitor not capable of syncing to video selected, get a higher reso

lution monitor.
c. Video source producing composite sync only and monitor doesn’t

accept composite sync. Change video source or monitor to be com

patible with one another.
d. Cable is defective, try using cable from another computer if problem

goes away cable is defective.
e. Port on UltraView Pro is defective, try using another port on

UltraView Pro. If problem goes away port is defective.

-

-

10. Lower resolution video OK, but can’t enter high resolution mode

a. Driver has not been setup. Windows, OS/2, System 7, Unix or other

driver has not been configured for this resolution. Configure the

driver.

11. Slave unit does not switch

a. Maximum ports command not issued.
b. Width or units command not configured properly. Reconfigure them

to match number of computers and how they are connected.

11. On-screen display not synchronized

a. No video from computer and resolution setting not configured cor

-

rectly.
b. No TTL composite sync or separate horizontal and vertical sync

from computer. Version of OSD 3.1R does not does not support

sync-on-green. Call technical support for details.

42 ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

SERVICE INFORMATION

Maintenance and repair

The unit does not contain any user-serviceable parts inside. Any malfunc
tion of the unit should be reported to a factory-authorized repair center for
service. Any discrepancies in the operation of the unit according to this
manual should be reported to the Dakota Technical Support De­partment.

Power on diagnostics

When the UltraView Pro is first turned on, it goes through a series of diag
nostic tests and reports the results. If all tests pass then the unit will con
nect to computer one and start normal operation or display the login box
and wait for the access password . If there are any failures the unit will stop
and show an error message.

Welcome to UltraView Pro

Power on diagnostics

Kernel revision ----- P3
Hardware type ------- PC
Kernel checksum ----- GOOD
Static ram ---------- GOOD
Com interface ------- GOOD
Program revision ---- UP16
Program checksum ---- GOOD
Total ports found --- 08
Config checksum ---- GOOD
PC keyboard detected
PS/2 mouse detected

-

-

-

Figure 17 Main configuration menu

Reset to factory default

To reset the UltraView Pro to its factory default settings hold the – switch in
at power up. Keep it pressed in until the unit switches to the last port on the
unit, port 4 (on a 4-port unit), port 8 (on an 8-port unit), and so on. If the mon
itor is connected, various diagnostic messages will appear. If you release
the switch quickly after turning the power on, the memory will not be reset
and you can observe the diagnostic messages. The messages indicate the
firmware revision levels and on-board diagnostic test results. The configu
ration password and access passwords are not reset by this procedure.

-

-

43ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

Appendix A. CPU/KVM pinout specification

Pinouts for UltraView Pro

DB-25 Female Connectors

Numbered

Pins

computer

Ports

KVM Port Description

10

11
12
13

14
15
16

17
18
19
20

21
22
23
24
25

1

2

3

4

5

6

7

8

9

Ground
Ground
Ground
Ground
HSync-in

VSync-in
KBClk
KBData
MSClk
MSData

+5V-in
RS232-out
RS232-in

Red-in
Green-in
Blue-in

Audio in/out
Audio in/out
Audio in/out
Audio in/out

-V
Ground
Ground
+V
RS232-in

Ground
Ground
Ground
Ground
HSync-out

VSync-out
KBClk
KBData
MSClk
MSData

+5V-out
RS232-in
RS232-out

Red-out
Green-out
Blue-out

Audio in/out
Audio in/out
Audio in/out
Audio in/out

-V
Ground
Ground
+V
RS232-out

Analog Ground
Analog Ground
Analog Ground
Digital Ground
Video Control

Video Control
Keyboard Clock
Keyboard Data
Mouse Clock
Mouse Data

Power for LEDs, Peripherals
Serial Data
Serial Data

VGA Color
VGA Color
VGA Color

Audio (Multi-platform only)
Audio (Multi-platform only)
Audio (Multi-platform only)
Audio (Multi-platform only)

Unreg -12V
Digital Ground
Digital Ground
Unreg +12V
Serial Data

44 ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

Appendix B. RS232 pinout specifications

654321

Pin Signal Name Acronym I/O Description

1 Data Set Ready DSR Input Unused

2 Data Terminal Ready DTR Output Pulled high with 1Kohm resistor

3 Transmit Data TXD Output Serial data from port

4 Signal Ground GND DC ground reference

5 Receive Data RXD Input Serial data to port

6 Request to Send RTS Output Pulled high with 1Kohm resistor

Appendix C. General specifications

SIZE (Width x Height x Depth) M (mini) 8.8" wide x 4.85" deep x 1.75" high

22.35 cm. x 12.32 cm. x 4.44 cm.

L (low) 16.7" wide x 4.85" deep x 1.75" high

42.42 cm. x 12.32 cm. x 4.44 cm.

H (full) 16.7" wide x 4.85" deep x 3.50" high

42.42 cm. x 12.32 cm. x 8.89 cm.

WEIGHT
Includes all packaging and
accessories

ENVIRONMENTAL 0-55 C°, 10-90% relative humidity non-condensing

POWER INPUT 117 VAC - 230 VAC 50-60 Hz.

CPU/KVM CONNECTORS DB25 Female

CHASSIS Fully shielded, black painted steel

CONTROLS Power switch, - switch, + switch

INDICATORS 1 power LED, 4-16 select LED, 4-16 computer power

APPROVALS FCC Class A, UL, CUL,TUV

M (mini) 2-port and 4-port 4 lb. (1.8 kg.)
B (low) 8-port 6 lb. (2.7 kg.)
C high) 4-port and 8-port 7 lb. (3.2 kg.)
C(high) 12-port and 16-port 8 lb. (3.6 kg.)

LED

45ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

Appendix D. Factory default settings

Setting Default

Keyboard-Mouse type
and
Computer keyboard-mouse
type

Computer names Computerxxx where xxx is computer number

Scan Time Interval 5 seconds

Power on scan Off

Typematic Rate (PC keyboard) 20 (10.9 chars/sec actual)

Typematic delay (PC keyboard) Fast (500 milliseconds)

Maximum ports Same as physical number of ports

Expansion width 16

Expansion units 0

Color scheme Aquarium

Resolution 640 x 480 @ 60Hz

Screen saver Fireflies

Screen saver timeout 0 seconds

Computer select window

Background color

PC-PS/2

Transparent blue

Computer select window
Text color

Computer select window
Position

Computer label
Background color

Computer label
Text color

Computer label
Position

Show computer number Yes

Fade out 5 seconds

Font 16x24 modern

Caps/Numlock/Scroll Numlock On

White

X=3 Y=3

Transparent blue

White

X=3 Y=90

46 ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

Appendix E. Cables and rack mounts

Description Part Number

Monitor–Keyboard–Mouse cables

VGA–AT keyboard–Serial (9) mouse to DB-25M CAB-VX0509Mxx*

VGA–PS/2 keyboard–PS/2 mouse to DB-25M CAB-VX0606Mxx*

Apple video–keyboard–mouse to DB-25M CAB-AV0400Mxx*

Coax VGA–AT keyboard–Serial (9) mouse to DB-25M CAB-CX0509Mxx**

Coax VGA–PS/2 keyboard–PS/2 mouse to DB-25M CAB-CX0606Mxx**

Coax Apple video–keyboard–mouse to DB-25M CAB-CXAV0400Mxx**

Coax Sun video–keyboard–mouse to DB-25M CAB-SC0800Mxx**

Coax VGA-Sun keyboard-Sun mouse CAB-CXV0800Mx**

CPU cables

VGA–AT keyboard–Serial (9) mouse to DB-25M CAB-VX0509Cxx*

VGA–PS/2 keyboard–PS/2 mouse to DB-25M CAB-VX0606Cxx*

Apple CPU video–keyboard–mouse to DB-25M CAB-AV0400Cxx*

Coax VGA-AT keyboard–Serial (9) mouse to DB-25M CAB-CX0509Cxx**

Coax VGA-PS/2 keyboard–PS/2 mouse to DB-25M CAB-CX0606Cxx**

Coax Apple video–keyboard–mouse to DB-25M CAB-CXV0400Mxx

Coax Sun CPU video keyboard–mouse to DB-25M CAB-SC0800Cxx**

Other cables

UltraView Pro-to-UltraView Pro Expansion Cable for connecting
slave units to master units for system expansion

*Available in standard lengths of 1, 5, 10, and 20 feet

Replace xx with desired length.

**Available in 1, 5, 10, 20, 35, 50, 75, and 100 foot lengths.

Replace xx with desired length.

CAB-CXSMMxx*

Rackmount kits

Width

Chassis size 19" width 23" width 24" width

Chassis M (mini) RM-U19M RM-U23M RM-U24M

Chassis B (low) RM-U19B RM-U23B RM-U24B

Chassis C (high) RM-U19C RM-U23C RM-U24C

Kit comes with 2 side brackets and 4 switch to bracket mounting screws

47ULTRAVIEW PRO INSTALLATION AND OPERATION MANUAL

1579 Lexington Road Green Oaks, IL 60048

Phone: [phone] Internet: WWW.DAKOTA-US.COM