▪ The original documentation is written in English. All other
languages are translations.
▪ The precautions described in this document cover very important
topics, follow them carefully.
▪ The installation of the system, and all activities described in the
installation manual and the installer reference guide must be
performed by an authorized installer.
1.1.1Meaning of warnings and symbols
DANGER
Indicates a situation that results in death or serious injury.
DANGER: RISK OF ELECTROCUTION
Indicates a situation that could result in electrocution.
DANGER: RISK OF BURNING
Indicates a situation that could result in burning because of
extreme hot or cold temperatures.
DANGER: RISK OF EXPLOSION
Indicates a situation that could result in explosion.
User reference guide
2
EHBH/X04~16CB + EHVH/X04~16S18+26CB
Daikin Altherma – Low temperature split
4P384964-1A – 2017.04
2 About this document
1
20.0°C >
18.0°C >
22.0°C >
24.0°C >
7.4.1.1Room temperature
Comfort (heating)
Eco (heating)
Comfort (cooling)
Eco (cooling)
Select
Scroll
WARNING
Indicates a situation that could result in death or serious
injury.
WARNING: FLAMMABLE MATERIAL
CAUTION
Indicates a situation that could result in minor or moderate
injury.
NOTICE
Indicates a situation that could result in equipment or
property damage.
INFORMATION
Indicates useful tips or additional information.
SymbolExplanation
Before installation, read the installation and
operation manual, and the wiring instruction sheet.
Before performing maintenance and service tasks,
read the service manual.
For more information, see the installer and user
reference guide.
1.2For the user
▪ If you are not sure how to operate the unit, contact your installer.
▪ This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in
a safe way and understand the hazards involved. Children shall
not play with the appliance. Cleaning and user maintenance shall
not be made by children without supervision.
WARNING
To prevent electric shocks or fire:
▪ Do NOT rinse the unit.
▪ Do NOT operate the unit with wet hands.
▪ Do NOT place any objects containing water on the unit.
NOTICE
▪ Do NOT place any objects or equipment on top of the
unit.
▪ Do NOT sit, climb or stand on the unit.
▪ Units are marked with the following symbol:
This means that electrical and electronic products may not be
mixed with unsorted household waste. Do NOT try to dismantle
the system yourself: the dismantling of the system, treatment of
the refrigerant, of oil and of other parts must be done by an
authorized installer and must comply with applicable legislation.
Units must be treated at a specialized treatment facility for reuse,
recycling and recovery. By ensuring this product is disposed of
correctly, you will help to prevent potential negative consequences
for the environment and human health. For more information,
contact your installer or local authority.
▪ Batteries are marked with the following symbol:
This means that the batteries may not be mixed with unsorted
household waste. If a chemical symbol is printed beneath the
symbol, this chemical symbol means that the battery contains a
heavy metal above a certain concentration.
Possible chemical symbols are: Pb: lead (>0.004%).
Waste batteries must be treated at a specialized treatment facility
for reuse. By ensuring waste batteries are disposed of correctly,
you will help to prevent potential negative consequences for the
environment and human health.
2About this document
Thank you for purchasing this product. Please:
▪ Read the documentation carefully before operating the user
interface to ensure the best possible performance.
▪ Request the installer to inform you about the settings that he used
to configure your system. Check if he has filled in the installer
settings tables. If not, request him to do so.
▪ Keep the documentation for future reference.
Target audience
Endusers
Documentation set
This document is part of a documentation set. The complete set
consists of:
▪ General safety precautions:
▪ Safety instructions that you must read before operating your
system
▪ Format: Paper (in the box of the indoor unit)
▪ Operation manual:
▪ Quick guide for basic usage
▪ Format: Paper (in the box of the indoor unit)
▪ User reference guide:
▪ Detailed step-by-step instructions and background information
for basic and advanced usage
▪ Format: Digital files on http://www.daikineurope.com/support-
and-manuals/product-information/
Latest revisions of the supplied documentation may be available on
the regional Daikin website or via your installer.
The original documentation is written in English. All other languages
are translations.
Available screens
Depending on your system layout and installer configuration, not all
screens in this document may be available on your user interface.
Breadcrumbs
Breadcrumbs help you to locate where you are in the menu structure
of the user interface. This document also mentions these
breadcrumbs.
Example: Go to [7.4.1.1]: > User settings > Preset values >
Room temperature > Comfort (heating)
3About the system
Depending on the system layout, the system can:
▪ Heat up a space
▪ Cool down a space (if a heating/cooling heat pump model is
installed)
▪ Produce domestic hot water (if a DHWtank is installed)
3.1Components in a typical system
layout
PartDescription
Domestic hot water
control
Advanced usageInformation about:
Preset values and
schedules
Menu structureOverview of menu structure
Installer settings tableOverview of installer settings
How to control domestic hot water:
▪ Reheat mode
▪ Scheduled mode
▪ Scheduled + reheat mode
▪ Quiet mode
▪ Holiday mode
▪ Reading out information
▪ Date, time, units of measurement,
contrast and backlight
▪ User profile and home pages
▪ Locking and unlocking buttons and
functions
▪ How to use preset values
▪ How to select and program schedules
▪ Overview of predefined schedules
4.2The user interface at a glance
A Main zone. Example: Living room.
B Additional zone. Example: Bedroom.
C Technical room. Example: Garage.
a Outdoor unit heatpump
b Indoor unit heatpump
c Domestic hot water (DHW) tank
d User interface at the indoor unit
e User interface in the living room, used as room thermostat
f Underfloor heating
g Heatpump convectors or fan coil units
INFORMATION
The indoor unit and the domestic hot water tank (if
installed) can be separated or integrated depending on the
indoor unit type.
4Operation
4.1Overview: Operation
You can operate the system via the user interface. This part
describes how to use the user interface:
PartDescription
At a glance▪ Buttons
▪ Status icons
Basic usageInformation about:
▪ Home pages, where you can read out
and change settings that are meant for
daily usage
▪ Menu structure, where you can read out
and configure settings that are NOT
meant for daily usage
▪ ON/OFF controls
Space heating/cooling
control
User reference guide
4
How to control space heating/cooling:
▪ Setting the space operation mode
▪ Controlling the temperature
4.2.1Buttons
a
HOME PAGES
▪ Switches between home pages (when you are on a home
page).
▪ Goes to the default home page (when you are in the menu
structure).
b
MALFUNCTION INFORMATION
If a malfunction occurs,
Press to display more information about the malfunction.
c
ON/OFF
Turns ON or OFF one of the controls (room temperature,
leaving water temperature, DHWtank temperature).
d
MENU STRUCTURE/BACK
▪ Opens the menu structure (when you are on a home
page).
▪ Goes up a level (when you are navigating through the
menu structure).
▪ Goes back 1step (example: when you are programming a
schedule in the menu structure).
e
NAVIGATING/CHANGING SETTINGS
is displayed on the home pages.
EHBH/X04~16CB + EHVH/X04~16S18+26CB
Daikin Altherma – Low temperature split
4P384964-1A – 2017.04
4 Operation
1
>
>
>
>
Select
Scroll
Set time/date
Holiday
Quiet mode
Operation mode
Select schedules
Information
▪ Navigates the cursor on the display.
▪ Navigates through the menu structure.
▪ Changes settings.
▪ Selects a mode.
f
OK
▪ Confirms a selection.
▪ Enters a submenu in the menu structure.
▪ Switches between displaying actual and desired values, or
between displaying actual and offset values (if applicable)
on the home pages.
▪ Goes to the next step (when you are programming a
schedule in the menu structure).
▪ Enables you to activate or deactivate button lock if pressed
for more than 5seconds on a home page.
▪ Enables you to activate or deactivate a function lock if
pressed for more than 5 seconds in the main menu of the
menu structure.
INFORMATION
If you press or while changing settings, the changes
will NOT be applied.
IconDescription
Space operation mode = Heating.
Space operation mode = Cooling.
Unit is operating.
Desired room temperature = preset value (Comfort;
daytime).
Desired room temperature = preset value (Eco;
nighttime).
▪ On the room temperature home page: Desired
room temperature = according to the selected
schedule.
▪ On the DHW tank temperature home page:
DHWtank mode = Scheduled mode.
DHWtank mode = Reheat mode.
DHWtank mode = Scheduled + reheat mode.
Domestic hot water operation.
Actual temperature.
Desired temperature.
At the next scheduled action, the desired temperature
will increase.
At the next scheduled action, the desired temperature
will NOT change.
At the next scheduled action, the desired temperature
will decrease.
The preset value (Comfort or Eco) or scheduled value
is temporarily overruled.
The DHWtank booster mode is active or ready to be
activated.
Quiet mode is active.
Holiday mode is active or ready to be activated.
Button lock mode and/or function lock mode is active.
An external heat source is active. Example: Gas
burner.
The disinfection mode is active.
A malfunction occurred. Press to display more
information about the malfunction.
IconDescription
Weather-dependent mode is active.
User permission level = Installer.
Defrost/oil return mode is active.
Hot start mode is active.
Emergency operation is active.
4.3Basic usage
4.3.1Using home pages
About home pages
You can use the home pages to read out and change settings that
are meant for daily usage. What you can see and do on the home
pages is described where applicable. Depending on your system
layout, the following home pages may be possible:
▪ Room temperature (Room)
▪ Main leaving water temperature (LWT main)
▪ Additional leaving water temperature (LWT add)
▪ DHWtank temperature (Tank)
To go to a home page
1 Press .
Result: One of the home pages is displayed.
2 Press again to display the next home page (if any).
4.3.2Using the menu structure
About the menu structure
You can use the menu structure to read out and configure settings
that are NOT meant for daily usage. What you can see and do in the
menu structure is described where applicable. For an overview of
the menu structure, see "4.9 Menu structure: Overview user
settings"on page20.
To go to the menu structure
1 From a home page, press .
Result: The menu structure is displayed.
To navigate in the menu structure
Use , , , , and .
4.3.3Turning ON/OFF controls
About turning ON/OFF controls
Before you can control…You have to turn ON…
Room temperatureRoom temperature control
(Room)
User reference guide
5
4 Operation
Before you can control…You have to turn ON…
Main (+ additional) leaving water
temperature
DHWtank temperatureDomestic hot water control
If you turn ON…Then…
Room temperature controlMain (+ additional) leaving water
Main (+ additional) leaving water
temperature control
If you turn OFF…Then…
Room temperature controlMain (+ additional) leaving water
Main (+ additional) leaving water
temperature control
To check if a control is turned ON or OFF
1 Go to the home page of the control. Example: Room
temperature home page (Room).
2 Check if the LED is ON or OFF. Note: If the control is turned
OFF, OFF is also displayed on the screen.
To turn ON or OFF the room temperature control
1 Go to the room temperature home page (Room).
2 Press .
To turn ON or OFF the leaving water temperature (main +
additional) control
1 Go to one of the following the home pages:
▪ Main leaving water temperature home page (LWT main)
▪ Additional leaving water temperature home page (LWT add)
2 Press .
To turn ON or OFF the domestic hot water control
1 Go to the DHWtank temperature home page (Tank).
2 Press .
Main (+ additional) leaving water
temperature control (LWT main
and LWT add)
Main and additional leaving
water temperature control are
always turned ON or OFF
together.
(Tank)
temperature control is
automatically turned ON.
Room temperature control is
NOT automatically turned ON.
temperature control is NOT
automatically turned OFF.
Room temperature control is
automatically turned OFF.
4.4Space heating/cooling control
4.4.1About space heating/cooling control
Controlling space heating/cooling typically consists of the following
stages:
1Setting the space operation mode
2Controlling the temperature
Depending on the system layout and installer configuration, you use
a different temperature control:
▪ Room thermostat control (linked or NOT linked to leaving water
temperature)
▪ Leaving water temperature control
▪ External room thermostat control
4.4.2Setting the space operation mode
About space operation modes
Depending on your heat pump model, you have to tell the system
which space operation mode to use: heating or cooling.
If a… heatpump model
is installed
Heating/coolingThe system can heat up and cool down a
space. You have to tell the system which
space operation mode to use.
Heating onlyThe system can heat up a space, but
NOT cool down a space. You do NOT
have to tell the system which space
operation mode to use.
To tell the system which space operation to use, you can do the
following:
You can…Location
Check which space operation mode is
currently used.
Set the space operation mode.Menu structure
Restrict when automatic changeover is
possible.
To determine if a heating/cooling heatpump model is installed
1 Press to go to the menu structure.
2 Check if [4] Operation mode is listed. If so, a heating/cooling
heatpump model is installed.
To check which space operation mode is currently used
1 Go to one of the following the home pages:
▪ Room temperature home page (Room)
▪ Main leaving water temperature home page (LWT main)
▪ Additional leaving water temperature home page (LWT add)
2 Check the status icon:
If you see…Then…
Operation mode = heating.
Unit is NOT heating up your space.
However, the DHWtank can be
heating up.
Operation mode = heating.
Unit is heating up your space at this
moment.
Operation mode = cooling.
Unit is NOT cooling down your space.
However, the DHWtank can be
heating up.
Operation mode = cooling.
Unit is cooling down your space at this
moment.
To set the space operation mode
1 Go to [4]: > Operation mode.
2 Select one of the following options and press :
If you select…Then the space operation mode is…
HeatingAlways heating mode.
CoolingAlways cooling mode.
Then…
Home pages:
▪ Room temperature
▪ Leaving water
temperature (main
+ additional)
User reference guide
6
EHBH/X04~16CB + EHVH/X04~16S18+26CB
Daikin Altherma – Low temperature split
4P384964-1A – 2017.04
4 Operation
15:20
45°C
Desired temperature
LWT add
Mon
15:20
45°C
17:30
Mon
Mon
LWT add
Desired temperature
If you select…Then the space operation mode is…
AutomaticAutomatically changed by the software
based on the outdoor temperature
(and depending on installer settings
also the indoor temperature), and
taking monthly restrictions into
account.
Note: Automatic changeover is only
possible under certain conditions.
To restrict automatic changeover operation mode
Prerequisite: You switched the permission level to Advanced end
user.
Prerequisite: You switched the space operation mode to automatic.
1 Go to [7.5]: > User settings > Allowed operation mode.
2 Select a month and press .
3 Select Heating only, Cooling only or Heating/Cooling, and press
.
Typical automatic changeover restrictions
WhenRestriction
During cold season.
Example: October, November,
December, January, February and March.
During warm season.
Example: June, July and August.
In-between.
Example: April, May and September.
Heating only
Cooling only
Heating/Cooling
4.4.3Determining which temperature control
you are using
To determine which temperature control you are
using (method1)
Check the installer settings table filled in by the installer.
To determine which temperature control you are
using (method2)
If you have 2user interfaces, perform the following procedure on the
user interface at the indoor unit.
Prerequisite: You switched the permission level to Advanced end
user.
1 Press multiple times to switch between home pages, and
check if the additional leaving water temperature home page
(LWT add) is available:
If …Then you have…
AvailableA main zone and an additional
zone
NOT availableOnly a main zone
Typical additional leaving water temperature home page:
User profile = BasicUser profile = Detailed
If…Then the temperature control is…
Main zoneAdditional zone
(if any)
Room temperature is
listed under:
[6.1]: > Information
> Sensor information
Thermostat main A is
listed under:
[6.5]: > Information
> Actuators
ElseLeaving water temperature control.
3 Only for room thermostat control: Go to the main leaving water
temperature home page (LWT main) and check the following:
Is displayed
next to the
setpoint?
YesNOT linked.
NoLinked by their preset values. You can set
Room thermostat
control.
Go to next step to
check if leaving
water setpoint and
room temperature
setpoint are
linked.
External room thermostat control.
Then leaving water setpoint and room
temperature setpoint are…
You can set the leaving water setpoint on
the home page.
the preset values in the menu structure.
External room
thermostat control.
4.4.4Room thermostat control - About room
thermostat control
Room thermostat control means that you control the following:
▪ Room temperature of the main zone
▪ Leaving water temperature of the main zone
Room temperature of the main zone
To control the room temperature of the main zone, you can do the
following:
You can…Location
Read out the actual and desired room
temperature.
Temporarily overrule the room temperature
schedule.
Change the mode from scheduled to preset
value.
If you do this, you also have to define (in the
menu structure):
▪ Preset values
▪ Overrule period (Temperature lock)
Select which room temperature schedule
you want to use.
Program schedules.
Define preset values that are used by the
room temperature schedule, and when you
change the mode from scheduled to preset
value.
Room temperature
home page
Room temperature
home page if user
profile = Detailed
▪ "4.4.5 Room thermostat control - Using the room temperature
home page"on page8
▪ "To set the overrule period"on page9
User reference guide
7
4 Operation
15:20
20.0°C
Mon
Room
Actual temperature
15:20
20.0°C
17:30
Actual temperature
Room
Scheduled
Mon
Tue
20.0°C
Actual temperature
22.0°C
Desired temperature
15:20
18.0°C
15:20
19.0°C
▪ "4.7Preset values and schedules"on page17
Leaving water temperature of the main zone
To control the leaving water temperature of the main zone, you can
do the following:
You can…Location
Read out the desired leaving water
temperature.
Adjust the leaving water temperature.
Condition: Leaving water setpoint is NOT
linked with the room temperature setpoint.
Only change this if the desired room
temperature cannot be reached.
Define preset values.
Condition: Leaving water setpoint is linked
with the room temperature setpoint.
Only change this if the desired room
temperature cannot be reached.
See also:
▪ "4.4.6 Room thermostat control - Using the leaving water
temperature home pages"on page9
▪ "4.7Preset values and schedules"on page17
Leaving water
temperature home
page (main)
Menu structure
4.4.5Room thermostat control - Using the
room temperature home page
Typical room temperature home pages
Depending on the user profile, the user interface gives you either a
basic or a detailed home page. To set the user profile, refer to
"4.6.6Configuring user profile and home pages"on page16.
User profile = BasicUser profile = Detailed
To change the mode from scheduled to preset
value
Prerequisite: User profile = Detailed.
1 Go to the room temperature home page (Room).
2 Press or to select a preset value ( or ).
Result: The mode will return to Scheduled according to the overrule
period.
Example: Temporarily overruling the schedule
AND changing the mode to preset value
You have configured the following settings:
SettingsDescription
Preset valuesComfort (heating) =
20°C
Eco (heating) = 18°C Desired temperature:
Schedule07:00 ComfortYou are at home.
09:00 EcoYou are away.
17:00 ComfortYou are at home.
19:00 21°CYou are at home and want
23:00 EcoDesired temperature =
Overrule period
(Temperature
lock)
2hoursIf you temporarily overrule
Desired temperature when
you are at home.
▪ When you are away
▪ During the night
Desired temperature =
preset value (Comfort
(heating)).
Desired temperature =
preset value (Eco
(heating)).
Desired temperature =
preset value (Comfort
(heating)).
it to be a little warmer.
Desired temperature =
custom temperature.
preset value (Eco
(heating)).
the schedule by a preset
value, after 2hours the
schedule will be used
again.
To read out the actual and desired room
temperature
1 Go to the room temperature home page (Room).
2 Press .
To temporarily overrule the room temperature
schedule
1 Go to the room temperature home page (Room).
2 Use or to adjust the temperature.
User reference guide
8
Result: You can read out the actual temperature.
Result: You can read out the desired temperature.
If user profile = Basic, then you can temporarily overrule the room
temperature schedule by pressing or .
SituationDescription
15:20 => Scheduled temperature
= preset value (Eco (heating)) =
18°C.
You temporarily overrule the
schedule.
Desired temperature = custom
temperature = 19°C.
At the next scheduled action
(17:00), the schedule will be
used again.
If user profile = Detailed, then you can:
▪ Temporarily overrule the room temperature schedule by
pressing or (same as if user profile = Basic)
EHBH/X04~16CB + EHVH/X04~16S18+26CB
Daikin Altherma – Low temperature split
4P384964-1A – 2017.04
4 Operation
17:00
18.0°C
15:20
Mon
Scheduled
17:00
18.0°C
17:00
19.0°C
Mon
Mon
Scheduled
Scheduled
17:00
18.0°C
17:20
20.0°C
Scheduled
Scheduled
Mon
Mon
17:20
20.0°C
17:20
21.0°C
Scheduled
Scheduled
Mon
Mon
15:20
35°C
LWT main
Desired temperature
Mon
15:20
35°C
17:30
Mon
Mon
Desired temperature
LWT main
15:20
45°C
Desired temperature
LWT add
Mon
15:20
45°C
17:30
Mon
Mon
LWT add
Desired temperature
▪ Change the mode from scheduled to a preset value by pressing
or
SituationDescription
Room temperature schedule is
used.
15:20 => Desired temperature =
preset value (Eco (heating)) =
18°C.
The next scheduled action is at
17:00 and the desired
temperature will then increase.
You temporarily overrule the
schedule.
Desired temperature = custom
temperature = 19°C.
At the next scheduled action
(17:00), the schedule will be
used again.
You change the mode from
scheduled to preset value
(Comfort (heating)).
Desired temperature = preset
value (Comfort (heating)) = 20°C.
After 2hours, the schedule will
be used again (17:20 => 20°C).
Before you have changed themode from scheduled to preset
value, and now you temporarilyoverrule the preset value.
Desired temperature = custom
temperature = 21°C.
After 2hours, the schedule will
be used again (17:20 => 20°C).
▪ You are using the following room temperature schedule:
▪ 08:00 preset value (Comfort) = 20°C
▪ 23:00 preset value (Eco) = 18°C
▪ At 14:00, you go away for 3 hours.
Then you can do the following:
1 Set the overrule period (Temperature lock) to 2hours.
2 Go to the room temperature home page (Room).
3 Press to select .
Result: For the next 2 hours, the room will NOT be heated to the
scheduled 20°C, but to the preset value (Eco = 18°C). After 2hours,
the room will heat up again to the scheduled 20°C.
Advantage:
You save energy because you do NOT heat the room unnecessary,
and by the time you come home the room is warm again.
4.4.6Room thermostat control - Using the
leaving water temperature home pages
INFORMATION
The leaving water is the water that is sent to the heat
emitters. The desired leaving water temperature is set by
your installer in accordance with the heat emitter type.
Example: Underfloor heating is designed for lower leaving
water temperature than radiators and heat pump
convectors and/or fan coil units. You only have to adjust
leaving water temperature settings in case of problems.
Typical leaving water temperature home pages
Main zone:
To set the overrule period
Prerequisite: You switched the permission level to Advanced end
user.
1 Go to [7.2]: > User settings > Temperature lock.
2 Select a value and press :
▪ Permanent
▪ hours (2, 4, 6, 8)
Usage example: You have a party
If you are in the following situation:
▪ You are using the following room temperature schedule:
▪ 17:00 preset value (Comfort) = 20°C
▪ 23:00 preset value (Eco) = 18°C
▪ Tonight you have a party and you want to use the preset value
(Comfort) until 02:00.
Then you can do the following:
1 Set the overrule period (Temperature lock) to 6hours.
2 At 20:00, go to the room temperature home page (Room).
3 Press to select .
Result: The preset value (Comfort) will be used until 02:00.
After that, the schedule will be used again.
Usage example: You go away for a couple of hours
If you are in the following situation:
User profile = BasicUser profile = Detailed
Additional zone:
User profile = BasicUser profile = Detailed
To read out the desired leaving water temperature
(main + additional)
Go to the leaving water temperature home page (LWT main or LWT
add).
To adjust/overrule the leaving water temperature
(NOT linked to room temperature setpoint)
INFORMATION
To see if the leaving water temperature setpoint is linked to
the room temperature setpoint, see "4.4.3 Determining
which temperature control you are using"on page7.