Mandatory actions to be taken towards cybersecurity
1. Change Passwords and Use Strong Passwords:
The number one reason systems get “hacked” is due to having weak or default passwords. It is
recommended to change default passwords immediately and choose a strong password
whenever possible. A strong password should be made up of at least 8 characters and a
combination of special characters, numbers, and upper and lower case letters.
2. Update Firmware
As is standard procedure in the tech-industry, we recommend keeping NVR, DVR, and IP
camera firmware up-to-date to ensure the system is current with the latest security patches and
fixes.
“Nice to have” recommendations to improve your network security
1. Change Passwords Regularly
Regularly change the credentials to your devices to help ensure that only authorized users are
able to access the system.
2. Change Default HTTP and TCP Ports:
● Change default HTTP and TCP ports for systems. These are the two ports used to
communicate and to view video feeds remotely.
● These ports can be changed to any set of numbers between 1025-65535. Avoiding the default
ports reduces the risk of outsiders being able to guess which ports you are using.
3. Enable HTTPS/SSL:
Set up an SSL Certificate to enable HTTPS. This will encrypt all communication between your
devices and recorder.
4. Enable IP Filter:
Enabling your IP filter will prevent everyone, except those with specified IP addresses, from
accessing the system.
5. Change ONVIF Password:
On older IP Camera firmware, the ONVIF password does not change when you change the
system’s credentials. You will need to either update the camera’s firmware to the latest revision
or manually change the ONVIF password.
6. Forward Only Ports You Need:
● Only forward the HTTP and TCP ports that you need to use. Do not forward a huge range of
numbers to the device. Do not DMZ the device's IP address.
● You do not need to forward any ports for individual cameras if they are all connected to a
recorder on site; just the NVR is needed.
7. Disable Auto-Login on SmartPSS:
Those using SmartPSS to view their system and on a computer that is used by multiple people
should disable auto-login. This adds a layer of security to prevent users without the appropriate
credentials from accessing the system.
8. Use a Different Username and Password for SmartPSS:
In the event that your social media, bank, email, etc. account is compromised, you would not
want someone collecting those passwords and trying them out on your video surveillance system.
I
Using a different username and password for your security system will make it more difficult for
someone to guess their way into your system.
9. Limit Features of Guest Accounts:
If your system is set up for multiple users, ensure that each user only has rights to features and
functions they need to use to perform their job.
10. UPnP:
● UPnP will automatically try to forward ports in your router or modem. Normally this would be a
good thing. However, if your system automatically forwards the ports and you leave the
credentials defaulted, you may end up with unwanted visitors.
● If you manually forwarded the HTTP and TCP ports in your router/modem, this feature should
be turned off regardless. Disabling UPnP is recommended when the function is not used in real
applications.
11. SNMP:
Disable SNMP if you are not using it. If you are using SNMP, you should do so only temporarily,
for tracing and testing purposes only.
12. Multicast:
Multicast is used to share video streams between two recorders. Currently there are no known
issues involving Multicast, but if you are not using this feature, deactivation can enhance your
network security.
13. Check the Log:
If you suspect that someone has gained unauthorized access to your system, you can check the
system log. The system log will show you which IP addresses were used to login to your system
and what was accessed.
14. Physically Lock Down the Device:
Ideally, you want to prevent any unauthorized physical access to your system. The best way to
achieve this is to install the recorder in a lockbox, locking server rack, or in a room that is behind
a lock and key.
15. Connect IP Cameras to the PoE Ports on the Back of an NVR:
Cameras connected to the PoE ports on the back of an NVR are isolated from the outside world
and cannot be accessed directly.
16. Isolate NVR and IP Camera Network
The network your NVR and IP camera resides on should not be the same network as your public
computer network. This will prevent any visitors or unwanted guests from getting access to the
same network the security system needs in order to function properly.
II
Table of Contents
1 Hardware Installation and Connection .......................................................................... 1
1.1 Preparation Work ................................................................................................... 1
Indicates a high potential hazard which, if not avoided, will
result in death or serious injury.
Indicates a medium or low potential hazard which, if not
avoided, could result in slight or moderate injury.
Indicates a potential risk which, if not avoided, could result
in property damage, data loss, lower performance, or
unpredictable result.
Indicates dangerous high voltage.
Take care to avoid coming into contact with electricity.
Indicates a laser radiation hazard.
Take care to avoid exposure to a laser beam.
Electrostatic Sensitive Devices.
Indicates a device that is sensitive to electrostatic
discharge.
Provides methods to help you solve a problem or save
you time.
Provides additional information as the emphasis and
supplement to the text.
General
This quick start guide (hereinafter referred to be "the Guide") introduces the functions
and operations of the Network Video Recorder (NVR) devices (hereinafter referred to
be "the Device").
Safety Instructions
The following categorized signal words with defined meaning might appear in the
Guide.
Foreword
Privacy Protection Notice
As the device user or data controller, you might collect personal data of others' such as
face, fingerprints, car plate number, Email address, phone number, GPS and so on. You
need to be in compliance with the local privacy protection laws and regulations to protect
the legitimate rights and interests of other people by implementing measures include but
not limited to: providing clear and visible identification to inform data subject the existence
of surveillance area and providing related contact.
IV
About the Guide
The Guide is for reference only. If there is inconsistency between the Guide and the
actual product, the actual product shall govern.
We are not liable for any loss caused by the operations that do not comply with the
Guide.
All the designs and software are subject to change without prior written notice. The
product updates might cause some differences between the actual product and the
Guide. Please contact the customer service for the latest program and
supplementary documentation.
There still might be deviation in technical data, functions and operations description,
or errors in print. If there is any doubt or dispute, please refer to our final
explanation.
Upgrade the reader software or try other mainstream reader software if the Guide
(in PDF format) cannot be opened.
All trademarks, registered trademarks and the company names in the Guide are the
properties of their respective owners.
Please visit our website, contact the supplier or customer service if there is any
problem occurred when using the device.
If there is any uncertainty or controversy, please refer to our final explanation.
V
Important Safeguards and Warnings
The following description is the correct application method of the device. Read the
Guide carefully before use to prevent danger and property loss. Strictly conform to
the Guide during application and keep it properly after reading.
Operating Requirement
Don’t place and install the device in an area exposed to direct sunlight or near heat
generating device.
Don’t install the device in a humid, dusty or fuliginous area.
Keep its horizontal installation, or install it at stable places, and prevent it from
falling.
Don’t drip or splash liquids onto the device; don’t put on the device anything filled
with liquids, in order to prevent liquids from flowing into the device.
Install the device at well-ventilated places; don’t block its ventilation opening.
Use the device only within rated input and output range.
Don’t dismantle the device arbitrarily.
Transport, use and store the device within allowed humidity and temperature range.
Power Requirement
Make sure to use batteries according to requirements; otherwise, it may result in
fire, explosion or burning risks of batteries!
To replace batteries, only the same type of batteries can be used.
The product shall use electric wires (power wires) recommended by this area,
which shall be used within its rated specification.
Make sure to use standard power adapter matched with this device. Otherwise, the
user shall undertake resulting personnel injuries or device damages.
Use power supply that meets SELV (safety extra low voltage) requirements, and
supply power with rated voltage that conforms to Limited Power Source in
IEC60950-1. For specific power supply requirements, please refer to device labels.
Products with category I structure shall be connected to grid power output socket,
which is equipped with protective grounding.
Appliance coupler is a disconnecting device. During normal use, please keep an
angle that facilitates operation.
VI
SN
Name
Contents
1
Whole
package
Appearance
There is any visible damage or not.
Package
There is any accidental clash during
transportation or not.
2
Front
panel and
rear
panel
The model on the front
panel
Check the model with the purchase
order.
The label on the rear
panel.
It is neat and clean or not.
Note
Do not tear off, or discard the label.
Usually we need you to represent the
serial number when we provide the
service after sales.
3
Case
Appearance
There is any visible damage or not.
Check the data cable,
power cable, fan cable,
main board and etc.
Check the connection is secure or not.
Note
Contact your local retailer or our
service engineer if the connection is
loosen.
1 Hardware Installation and Connection
1.1 Preparation Work
DANGER
All the installation and operations here should conform to your local electric safety
rules.
1.2HDD Installation
DANGER
Shut down the device and then unplug the power cable before you open the case to
replace the HDD!
All figures listed below for reference only!
For the first time to install, please check the HDD has been installed or not.
Refer to the user manual for HDD space information and recommended HDD brand. Please use HDD of
7200rpm or higher. Usually we do not recommend the PC HDD.
1
①Use the screwdriver to loose the screws
of the rear panel and then remove the front
cover.
②Put the HDD to the HDD bracket in
the chassis and then line up the four
screws to the four holes in the HDD.
Use the screwdriver to fix the screws
firmly to secure HDD on the HDD
bracket
③Connect to the HDD data cable to the main
board and the HDD port respectively. Loosen
the power cable of the chassis and connect
another end of the power cable to the HDD
port.
④After connect the cable, put the front
cover back to the device and then fix
screws of the rear panel.
2
Icon
Name
Function
STATUS
Status indicator light
The blue light is on when the device is malfunction.
HDD
HDD status indicator
light
The blue light is on when the HDD is malfunction.
NET
Network status indicator
light
The blue light is on when the network connection is
abnormal.
POWER
Power status indicator light
The blue light is on when the power connection is
OK.
USB2.0 port
Connect to peripheral USB 2.0 storage device,
mouse, burner and etc.
Icon
Port Name
Function
Network port
10M/100M/1000Mbps self-adaptive Ethernet port.
Connect to the network cable.
HDMI
High Definition
Media Interface
High definition audio and video signal output port. It
transmits uncompressed high definition video and
multiple-channel data to the HDMI port of the display
device. HDMI version is 1.4.
USB3.0 port
USB3.0 port. Connect to mouse, USB storage device,
USB burner and etc.
RS-232
RS-232 debug
COM.
It is for general COM debug to configure IP address or
transfer transparent COM data.
2Front Panel/Rear Panel
Note
Follow figures listed here for reference only. Please refer to the actual product for detailed information.
Refer to the user’s manual for detailed information.
The front panel is shown as in Figure 2-1.
Figure 2-1
Please refer to the following sheet for front panel button information.
The rear panel is shown as in Figure 2-2.
Please refer to the following sheet for detailed information.
Figure 2-2
3
Icon
Port Name
Function
VGA
VGA video output
port
VGA video output port. Output analog video signal. It
can connect to the monitor to view analog video.
MIC IN
Audio input port
Bidirectional talk input port. It is to receive the analog
audio signal output from the devices such as
microphone, pickup.
MIC OUT
Audio output port
Audio output port. It is to output the analog audio signal
to the devices such as the sound box.
Bidirectional talk output.
Audio output on 1-window video monitor.
Audio output on 1-window video playback.
1~8
Alarm input port
1~8
There are two groups. The first group is from port 1
to port 4; the second group is from port 5 to port 8.
They are to receive the signal from the external
alarm source. There are two types; NO (normal
open)/NC (normal close).
When your alarm input device is using external
power, please make sure the device and the NVR
have the same ground.
GND
Alarm input ground port.
NO1~NO3
Alarm output port
1~3
3 groups of alarm output ports. (Group 1: port
NO1 ~ C1,Group 2:port NO2 ~ C2,Group 3:port
NO3 ~ C3) ).Output alarm signal to the alarm
device. Please make sure there is power to the
external alarm device.
NO:Normal open alarm output port.
C:Alarm output public end.
C1~C3
A
RS-485
communication
port
RS485_A port. It is the cable A. You can connect to the
control devices such as speed dome PTZ.
B
RS485_B.It is the cable B. You can connect to the
control devices such as speed dome PTZ.
Power input port
Input DC 12V/4A.
Power
switch
/
Power on/off button.
PoE
PORTS
/
Bult-in Switch. Support PoE. It provides power to the
network camera.
The 8 PoE series product supports total 48V 120W.
4
3Connection
Note
The following figure for reference only. Please refer to the actual product for detailed information.
Refer to the user’s manual for detailed information.
Device cable connection is shown as in Figure 3-1.
Figure 3-1
5
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