Dahua N53AM5Z Quick Installation Manual

N53AM5Z
5MP Vari-focal Network Dome Camera
V1.0.1
Dahua Technology USA Inc.
Signal Words
Meaning
No.
Version
Revision Content
Release Time
1
V1.0.0
First Release.
January 2019
2
V1.0.1
Revised for North America
July 2019

Foreword

General
This manual offers reference material and general information about the basic operation,
maintenance, and troubleshooting for a Dahua Camera. Read, follow, and retain the following
safety instructions. Heed all warning on the unit and in the operating instructions before
operating the unit. Keep this guide for future reference.
Safety Instructions
The following categorized signal words with defined meaning might appear in the Guide.
WARNING
CAUTION
NOTE
Revision History
Privacy Protection Notice
As the device user or data controller, you may collect personal data such as face images,
fingerprints, license plate number, email address, phone number, GPS location and other
sensitive or private information. Yo u must ensure that your organization is in compliance with
local privacy protection laws and regulations to protect the legitimate rights and interests of
other people by implementing measures include but not limited to: providing clear and visible
identification to inform data subject the existence of surveillance area and providing related
contact
Indicates a medium or low potential hazard which, if not avoided, could result in slight or moderate injury.
Indicates a potential risk which, if not avoided, could result in property damage, data loss, lower performance, or unpredictable result.
Provides additional information as the emphasis and supplement to the text.
I
About the Guide
This user guide has been compiled with great care and the information it contains has
been thoroughly reviewed and verified.
The text was complete and correct at the time of printing. This guide may be periodically
updated to reflect changes to the product or to correct previous information and the
content of this guide can change without notice.
If you encounter an error or have any questions regarding the contents of this guide,
contact customer service for the latest documentation and supplementary information.
Dahua accepts no liability for damage resulting directly or indirectly from faults,
incompleteness, or discrepancies between this guide and the product described. Dahua is
not liable for any loss caused by installation, operation, or maintenance inconsistent with
the information in this guide.
All the designs and software are subject to change without prior written notice. The
product updates may cause some differences between the actual product and the Guide.
Please contact the customer service for the latest program and supplementary
documentation.
Video loss is inherent to all digital surveillance and recording devices; therefore Dahua
cannot be held liable for any damage that results from missing video information. To
minimize the occurrence of lost digital information, Dahua recommends multiple,
redundant recording systems, and adoption of backup procedure for all data.
All trademarks, registered trademarks and the company names in the Guide are the
properties of their respective owners.
Please visit our website, contact the supplier or customer service if there is any problem
occurred when using the device.
Contact the supplier or customer service if you encounter any issue while using this unit.
II
FCC Information
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
This device may not cause harmful interference;
This device must accept any interference received, including interference that may cause
undesired operation.
FCC compliance
This equipment has been tested and found to comply with the limits for a digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communication. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
Consult the dealer or an experienced radio/TV technician for help.
Legal Notices
Copyright
This user guide is ©2020, Dahua Technology USA Inc.
This user guide is the intellectual property of Dahua Technology USA Inc. and is protected by
copyright. All rights reserved.
Trademarks
All hardware and software product names used in this document are likely to be registered
trademarks and must be treated accordingly.
III

Important Safeguards and Warnings

This chapter describes the contents covering proper handling of the device, hazard prevention,
and prevention of property damage. Read these contents carefully before using the device,
comply with them when using, and keep it well for future reference.
Installation and Maintenance Professionals Requirements
All installation and maintenance professionals must have adequate qualifications or
experiences to install and maintain CCTV systems and electric apparatus, and to work
above the ground. The professionals must have the following knowledge and operation
skills:
Basic knowledge and installation of CCTV systems.
Basic knowledge and operation skills of low voltage wiring and low voltage electronic
circuit wire connection.
Basic knowledge and operation skills of electric apparatus installation and maintenance in
hazardous sites.
Power Requirements
Install the unit in accordance with the manufacturer’s instructions and in accordance with
applicable local codes.
All installation and operation must conform to your local electrical safety codes.
Do not overload outlets and extension cords, which may cause fire or electrical shock.
Do not place the camera near or in a place where the camera may contact overhead
power lines, power circuits, or electrical lights.
Ensure power conforms to SELV (Safety Extra Low Voltage) and that the limited power
source is rated 16 VAC to 24 VAC, 12 VDC, or 24 VDC as specified in IEC60950-1.
(Power supply requirement is subject to the device label).
All input/output ports are SELV circuits. Ensure that SELV circuits are connected only to
other SELV circuits.
Ground the unit using the ground connection of the power supply to protect the unit from
damage, especially in damp environments.
Please install easy-to-use device for power off before installing wiring, which is for
emergent power off when necessary.
Protect the plug and power cord from foot traffic, being pinched, and its exit from the unit.
Do not attempt to service the unit. Opening or removing covers may expose you to
dangerous voltage or other hazards. Refer all servicing to qualified personnel.
IV
If the unit is damaged and requires service, unplug the unit from the main AC power
supply and from the PoE supply and refer to qualified service personnel. Damage may
include, but is not limited to:
The power supply cord or plug is damaged.
Liquid has spilled in or on the unit.
An object has fallen on the unit.
The unit has been dropped and the housing is damaged.
The unit displays a marked change in performance.
The unit does not operate in the expected manner when the user correctly follows the
proper operating procedures.
Ensure a service technician uses replacement parts specified by the manufacturer, or that
have the same characteristics as the original parts. Unauthorized parts may cause fire,
electrical shock, or other hazards. Dahua is not liable for any damage or harm caused by
unauthorized modifications or repairs.
Perform safety checks after completion of service or repairs to the unit.
Use attachments and accessories only specified by the manufacturer. Any change or
modification of the equipment, not expressly approved by Dahua, could void the warranty.
Incorporate a readily accessible disconnect device in the building installation wiring for
quick power disconnect to the camera.
Dahua assumes no liability or responsibility for any fire or electrical shock caused by
improper handling or installation.
Application Environment Requirements
Please use the device within the allowed humidity (<95%RH) and altitude (<3000m).
Transport, use, and store the unit within the specified temperature and humidity range.
Do not place the unit in a wet, dusty, extremely hot or an extremely cold environment; and
avoid environments with strong electromagnetic radiation or unstable lighting.
Do not use the device in the corrosive environment such as high salt fog area (sea, beach
and coastal area), acid gas environment and chemical plants.
Do not use the device in applications with strong vibrations such as in boats and vehicles.
Never push objects of any kind into this unit through openings as they may touch
dangerous voltage points or cause a short circuit that may result in fire or electrical shock.
Take care to not spill any liquid on the unit.
If your installation environment is subjected to one of the conditions above, contact our
sales staff to purchase cameras intended for the particular environment.
Please don’t install the device near the place with heat source, such as radiator, heater,
stove or other heating equipment, which is to avoid fire.
Do not aim the lens at an intense radiation source (such as the sun, a laser, and molten
steel for example) to avoid damage to the thermal detector.
Use the factory default package or material with equal quality to pack the device when
transporting.
V
Operation and Maintenance Requirements
Do not touch the heat dissipation component of the unit. This part of the unit is hot and
may cause a burn.
Do not open or dismantle the device; there are no components that a user can fix or
replace. Opening the unit may cause water leakage or expose components to direct light.
Contact the manufacturer or a qualified service representative to service the camera or to
replace a component, including the desiccant.
Dahua recommends the use of a thunder-proof device in concert with the unit.
Do not touch the CCD or the CMOS optic sensor. Use a blower to clean dust or dirt on the
lens surface. Use a dry cloth dampened with alcohol and gently wipe away any dust on
the lens.
Use a dry soft cloth to clean the unit’s housing. If the unit is particularly dusty, use water to
dilute a mild detergent, apply the diluted detergent to a soft cloth, then gently clean the
device. Finally, use a dry cloth to wipe the unit dry. Do not use a volatile solvent like
alcohol, benzene, or thinner; or use a strong detergent with abrasives, which may damage
the surface coating or reduce the working performance of the unit.
Do not touch or wipe a dome cover during installation, this cover is an optical device.
Refer to the following methods clean the dome cover:
Stained with dirt: Use an oil-free soft brush or blower to gently remove the dirt.
Stained with grease or fingerprints: Use a soft cloth to wipe gently the water droplet or the
oil from the dome cover. Then, use an oil-free cotton cloth or paper soaked with alcohol or
detergent to clean the lens from the center of the dome to outside. Change the cloth
several times to ensure the dome cover is clean.
WARNING
Modify the default password after login.
Use attachments and accessories only specified by the manufacturer. Any change or
modification of the equipment, not expressly approved by Dahua, could void the warranty.
Internal and external ground connection should be stable.
Do not supply power via the Ethernet connection (PoE) when power is already supplied
via the power connector.
Disconnect power before device maintenance and overhaul. It is prohibited to open the
cover with power on in an explosive environment.
Please contact the local dealer or the nearest service center if the device fails to work
normally, please don’t dismantle or modify the device.
VI

Cybersecurity Recommendations

Mandatory actions to be taken towards cybersecurity
Change Passwords and Use Strong Passwords
The number one reason systems get “hacked” is due to having weak or default
passwords. It is recommended to change default passwords immediately and choose
a strong password whenever possible. A strong password should be made up of at
least 8 characters and a combination of special characters, numbers, and upper and
lower case letters.
Update Firmware
As is standard procedure in the tech-industry, we recommend keeping NVR, DVR,
and IP camera firmware up-to-date to ensure the system is current with the latest
security patches and fixes.
Recommendations to improve your network security
Change Passwords Regularly
The length should be greater than 8 characters;
Include at least two types of characters; character types include upper and lower case
letters, numbers, and symbols;
Do not use an account name or the account name in reverse order;
Do not use sequential characters, such as 123, abc, etc.;
Do not use repeated characters, such as 111, aaa, etc.;
Change Default HTTP and TCP Ports
Change default HTTP and TCP ports for systems. These are the two ports used to
communicate and to view video feeds remotely.
These ports can be changed to any set of numbers between 1025 and 65535.
Avoiding the default ports reduces the risk of outsiders being able to guess which
ports you are using.
Update Firmware and Client Software
Keep your network-enabled equipment (such as NVRs, DVRs, IP cameras, etc.)
firmware up-to-date to ensure the system is equipped with the latest security patches
and fixes. When the equipment is connected to the public network, it is recommended
to enable the “auto-check for updates” function to obtain timely information of firmware
updates released by the manufacturer.
Download and use the latest version of client software.
Enable HTTPS/SSL
Set up an SSL Certificate and enable HTTPS to encrypt all communication between
your devices and recorder.
Enable IP Filter
Enable the IP filter to prevent unauthorized access to the system.
Cybersecurity Recommendations VII
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