Mandatory actions to be taken towards cybersecurity
1. Change Passwords and Use Strong Passwords:
The number one reason systems get “hacked” is due to having weak or default passwords. It is
recommended to change default passwords immediately and choose a strong password whenever
possible. A strong password should be made up of at least 8 characters and a combination of special
characters, numbers, and upper and lower case letters.
2. Update Firmware
As is standard procedure in the tech-industry, we recommend keeping NVR, DVR, and IP camera
firmware up-to-date to ensure the system is current with the latest security patches and fixes.
“Nice to have” recommendations to improve your network security
1. Change Passwords Regularly
Regularly change the credentials to your devices to help ensure that only authorized users are able to
access the system.
2. Change Default HTTP and TCP Ports:
● Change default HTTP and TCP ports for systems. These are the two ports used to communicate and
to view video feeds remotely.
● These ports can be changed to any set of numbers between 1025-65535. Avoiding the default ports
reduces the risk of outsiders being able to guess which ports you are using.
3. Enable HTTPS/SSL:
Set up an SSL Certificate to enable HTTPS. This will encrypt all communication between your devices
and recorder.
4. Enable IP Filter:
Enabling your IP filter will prevent everyone, except those with specified IP addresses, from accessing
the system.
5. Change ONVIF Password:
On older IP Camera firmware, the ONVIF password does not change when you change the system’s
credentials. You will need to either update the camera’s firmware to the latest revision or manually
change the ONVIF password.
6. Forward Only Ports You Need:
● Only forward the HTTP and TCP ports that you need to use. Do not forward a huge range of numbers
to the device. Do not DMZ the device's IP address.
● You do not need to forward any ports for individual cameras if they are all connected to a recorder on
site; just the NVR is needed.
7. Disable Auto-Login on SmartPSS:
Those using SmartPSS to view their system and on a computer that is used by multiple people should
disable auto-login. This adds a layer of security to prevent users without the appropriate credentials from
accessing the system.
8. Use a Different Username and Password for SmartPSS:
Cybersecurity Recommendations I
In the event that your social media, bank, email, etc. account is compromised, you would not want
someone collecting those passwords and trying them out on your video surveillance system. Using a
different username and password for your security system will make it more difficult for someone to
guess their way into your system.
9. Limit Features of Guest Accounts:
If your system is set up for multiple users, ensure that each user only has rights to features and functions
they need to use to perform their job.
10. UPnP:
● UPnP will automatically try to forward ports in your router or modem. Normally this would be a good
thing. However, if your system automatically forwards the ports and you leave the credentials defaulted,
you may end up with unwanted visitors.
● If you manually forwarded the HTTP and TCP ports in your router/modem, this feature should be
turned off regardless. Disabling UPnP is recommended when the function is not used in real
applications.
11. SNMP:
Disable SNMP if you are not using it. If you are using SNMP, you should do so only temporarily, for
tracing and testing purposes only.
12. Multicast:
Multicast is used to share video streams between two recorders. Currently there are no known issues
involving Multicast, but if you are not using this feature, deactivation can enhance your network security.
13. Check the Log:
If you suspect that someone has gained unauthorized access to your system, you can check the system
log. The system log will show you which IP addresses were used to login to your system and what was
accessed.
14. Physically Lock Down the Device:
Ideally, you want to prevent any unauthorized physical access to your system. The best way to achieve
this is to install the recorder in a lockbox, locking server rack, or in a room that is behind a lock and key.
Indicates a high potential hazard which, if not avoided, will result
in death or serious injury.
Indicates a medium or low potential hazard which, if not avoided,
could result in slight or moderate injury.
Indicates a potential risk which, if not avoided, could result in
property damage, data loss, lower performance, or unpredictable
result.
Provides methods to help you solve a problem or save you time.
This user’s manual (hereinafter referred to be "the Manual") introduces the functions and
operations of the DVR devices (hereinafter referred to be "the Device").
Models
Foreword
Safety Instructions
The following categorized signal words with defined meaning might appear in the Manual.
Foreword III
Signal Words
Meaning
Provides additional information as the emphasis and supplement
to the text.
Revision History
No.
Version
Revision Content
Release Time
1
V1.0.0
First Release.
February 27, 2018
2
V1.0.1
Add eight models.
March 27, 2018
3
V1.1.0
1. Add four models.
2. Add following sections:
Privacy Protection Notice
Using Reset Button on the
Mainboard
Configuring White Light
Configuring Siren
Viewing PoC Information
3. Update following sections:
About the Manual
Important Safeguards and
Warnings
Configuring IVS Function
Configuring Face
Detection
May 10, 2018
Privacy Protection Notice
As the device user or data controller, you might collect personal data of others' such as face,
fingerprints, car plate number, Email address, phone number, GPS and so on. You need to be
in compliance with the local privacy protection laws and regulations to protect the legitimate
rights and interests of other people by implementing measures include but not limited to:
providing clear and visible identification to inform data subject the existence of surveillance
area and providing related contact.
About the Manual
The Manual is for reference only. If there is inconsistency between the Manual and the
actual product, the actual product shall prevail.
We are not liable for any loss caused by the operations that do not comply with the Manual.
The Manual would be updated according to the latest laws and regulations of related
regions. For detailed information, see the paper User's Manual, CD-ROM, QR code or our
official website. If there is inconsistency between paper User's Manual and the electronic
version, the electronic version shall prevail.
All the designs and software are subject to change without prior written notice. The product
updates might cause some differences between the actual product and the Manual. Please
Foreword IV
contact the customer service for the latest program and supplementary documentation.
There still might be deviation in technical data, functions and operations description, or
errors in print. If there is any doubt or dispute, please refer to our final explanation.
Upgrade the reader software or try other mainstream reader software if the Guide (in PDF
format) cannot be opened.
All trademarks, registered trademarks and the company names in the Manual are the
properties of their respective owners.
Please visit our website, contact the supplier or customer service if there is any problem
occurred when using the device.
If there is any uncertainty or controversy, please refer to our final explanation.
Foreword V
Important Safeguards and Warnings
This Chapter describes the contents covering proper handling of the Device, hazard prevention,
and prevention of property damage. Read these contents carefully before using the Device,
comply with them when using, and keep it well for future reference.
Operation Requirement
Do not place or install the Device in a place exposed to sunlight or near the heat source.
Keep the Device away from dampness, dust or soot.
Keep the Device installed horizontally on the stable place to prevent it from falling.
Do not drop or splash liquid onto the Device, and make sure there is no object filled with
liquid on the Device to prevent liquid from flowing into the Device.
Install the Device in a well-ventilated place, and do not block the ventilation of the Device.
Operate the device within the rated range of power input and output.
Do not dissemble the Device.
Transport, use and store the Device under the allowed humidity and temperature
conditions.
Electrical Safety
Improper battery use might result in fire, explosion, or inflammation.
When replacing battery, make sure the same model is used.
Use the recommended power cables in the region and conform to the rated power
specification.
Use the power adapter provided with the Device; otherwise, it might result in people injury
and device damage.
The power source shall conform to the requirement of the Safety Extra Low Voltage (SELV)
standard, and supply power with rated voltage which conforms to Limited power Source
requirement according to IEC60950-1. Please note that the power supply requirement is
subject to the device label.
Connect the device (I-type structure) to the power socket with protective earthing.
The appliance coupler is a disconnection device. When using the coupler, keep the angle
for easy operation.
Important Safeguards and Warnings VI
Table of Contents
Cybersecurity Recommendations ........................................................................................................... I
Foreword .................................................................................................................................................. III
Important Safeguards and Warnings .................................................................................................... VI
2 Getting Started ...................................................................................................................................... 3
2.1 Checking the Components............................................................................................................ 3
2.3 Installing Device into Rack ............................................................................................................ 8
3 The Grand Tour .................................................................................................................................... 10
3.1 Front Panel .................................................................................................................................. 10
The Device is an excellent digital monitor product for security industry. The embedded LINUX
OS assures the stable operation. The H.265 and G.711 technologies assure the high quality
image and low bit stream. The frame-by-frame play function displays more details for analysis,
and provides the functions such as record, playback, and monitor and assures the
synchronization for audio and video. The Device also adopts the advanced control technology
and great network data transmission capability.
The Device adopts embedded design to achieve high security and reliability. It can work in the
local end and, with strong networking capability it can get connected to the professional
surveillance software (Smart PSS) to form a security network to show its powerful remote
monitoring function.
The Device is applicable to the areas such as bank, telecom, electricity, traffic, intelligent
residential district, factory, warehouse, resources, and water conservancy facilities.
1 Introduction
1.2 Functions
The functions might be different depending on the software and hardware version of the model
you purchased.
Real-time Surveillance
Support VGA port and HDMI port to realize the surveillance through monitors.
Support HDMI, VGA, and TV output at the same time.
IoT Management
Provide specific management module for IoT features including humidity and temperature data
reports and alarms linkage.
Sensor Integration
Integrate coaxial cameras with diverse array of sensors such as temperature, humidity and
wireless alarm devices.
Storage Management
Special data format to guarantee data security and avoid the risk of modifying data
viciously.
Support digital watermark.
Compression Format
Introduction 1
Support multiple-channel audio and video signal. An independent hardware decodes the audio
and video signal from each channel to maintain video and audio synchronization.
Backup Function
Support backup operation through USB port (such as USB storage disk, portable HDD,
and burner).
Client-end user can download the file from local HDD through network to backup.
Record & Playback
Support each channel real-time record independently, and simultaneously support the
functions such as search, backward play, network monitor, record search, and download.
Support various playback modes: slow play, fast play, backward play and frame by frame
play.
Support time title overlay so that you can view event accurate occurred time.
Support zooming in the selected area in the live view.
Network Operation
Support network remote real-time monitor, remote record search and remote PTZ control.
Alarm Activation
Several relay alarm outputs to realize alarm activation and on-site light control.
The alarm input port and output port have the protection circuit to guarantee the Device
safety.
Communication Port
RS485 port can realize alarm input and PTZ control.
RS232 port can connect to keyboard, COM port of PC or the matrix control.
Standard Ethernet port can realize network remote access function.
The dual-network port has the multi-address, fault tolerance, load balance setup mode.
PTZ Control
Support PTZ decoder through RS485 port.
Intelligent Operation
Support mouse operation function.
Support "copy and paste" function for the same settings.
UPnP (Universal Plug and Play)
Establish mapping connection between LAN and WAN through UPnP protocol.
Camera Self-adaptive
Auto-recognize and work with the PAL or NTSC camera and HD camera.
Introduction 2
2.1 Checking the Components
Sequence
Checking items
Requirement
1
Package
Appearance
No obvious damage.
Packing materials
No broken or distorted positions that
could be caused by hit.
2
Labels
Labels on the device
Not torn up.
Do not tear up or throw away the
labels; otherwise the warranty
services are not ensured. You need
to provide the serial number of the
product when you call the after-sales
service.
3
Device
Appearance
No obvious damage.
Data cables, power
cables, fan cables,
mainboard
No connection loose.
When you receive the Device, please check against the following checking list. If any of the
items are missing or damaged, contact the local retailer or after-sales engineer immediately.
2 Getting Started
2.2 Installing HDD
Please check if the HDD is already installed in the Device when you first time using the Device.
It is suggested to use the HDD recommended officially. Do not use the PC HDD.
Shut down the device and then unplug the power cable before you open the case to replace the
HDD.
Connects to peripheral devices such as USB storage
device, keyboard and mouse.
No.
Port Name
Function
1
IR receiver
Receives infrared signal from remote control.
2
USB port
Connects to peripheral devices such as USB storage
device, keyboard and mouse.
No.
Port Name
Function
3.1.8 DH-XVR7816S-4KL-X
Figure 3-7
Table 3-7
3.1.9 DH-XVR5432L-X
Figure 3-8
Table 3-8
Figure 3-9
The Grand Tour 14
No.
Port Name
Function
1
Status indicator light
Glows blue when the device is working properly.
2
HDD
Glows blue when HDD status is abnormal.
3
NET
Glows blue when network status is abnormal.
4
POWER
Glows blue when the power is connected properly.
5
USB port
Connects to peripheral devices such as USB storage
device, keyboard and mouse.
3.1.10 DH-XVR5832S-X
No.
Port Name
Function
1
Status indicator light
Glows blue when the device is working properly.
2
HDD
Glows blue when HDD status is abnormal.
3
NET
Glows blue when network status is abnormal.
4
POWER
Glows blue when the power is connected properly.
5
USB port
Connects to peripheral devices such as USB storage
device, keyboard and mouse.
Table 3-9
Figure 3-10
Table 3-10
The Grand Tour 15
3.2 Rear Panel
No.
Port Name
Function
1
Video input port
Connects to analog camera to input video signal.
2
USB port
Connects to external devices such as USB storage device,
keyboard and mouse.
3
VGA port
Outputs analog video data to the connected display with VGA
port.
4
HDMI port
High definition audio and video signal output port.
The port outputs the uncompressed high definition video and
multi-channel audio data to the connected display with HDMI port.
Receives audio signal output from the devices such as
microphone.
3
Audio output port
Outputs audio signal to the devices such as the sound box.
4
RS485
communication
port
Connects to the control devices such as speed dome PTZ.
RS485_A port is connected by the cable A and RS485_B is
connected to the cable B.
5
HDMI port
High definition audio and video signal output port.
The port outputs the uncompressed high definition video and
multi-channel audio data to the connected display with HDMI
port.
6
VGA port
Outputs analog video data to the connected display with VGA
port.
7, 8
USB port
Connects to external devices such as USB storage device,
keyboard and mouse.
9
Network port
Connects to Ethernet port.
4KL-B-X/ DH-XVR7108E-4KL-B-X
Figure 3-12
Figure 3-13
The Grand Tour 17
No.
Port Name
Function
10
Power input port
Inputs DC 12V power.
11
Power output port
Outputs DC 12V power.
12
Ground
Ground terminal.
Table 3-12
No.
Port Name
Function
1
Video input port
Connects to analog camera to input video signal.
2
Audio input port
Receives audio signal output from the devices such as
microphone.
3
Audio output port
Outputs audio signal to the devices such as the sound box.
4
HDMI port
High definition audio and video signal output port.
The port outputs the uncompressed high definition video and
multi-channel audio data to the connected display with HDMI port.
5
Network port
Connects to Ethernet port.
6
RS485
communication
port
Connects to the control devices such as speed dome PTZ.
RS485_A port is connected by the cable A and RS485_B is
connected to the cable B.
7
VGA port
Outputs analog video data to the connected display with VGA
port.
8
USB port
Connects to external devices such as USB storage device,
keyboard and mouse.
9
Power input port
Inputs DC 12V power.
10
Power cable
fastener
Use clamp to secure the power cable on the DVR in case there is
any loss.