Dahua ARC5408C-W, ARC5408C-CW Quick Start Manual

Network Video Alarm Controller

Quick Start Guide

Version 1.0.0

i

Table of Contents

1 FEATURES AND SPECIFICATIONS ...............................................................................1

1.1 Overview ....................................................................................................................1

1.2 Features .....................................................................................................................1

1.3 System Composition ................................................................................................1

2 INSTALLATION ....................................................................................................................3

2.1 ARC5408B Series ....................................................................................................3

2.2 ARC5408C Series ....................................................................................................5

2.3 Wiring....................................................................................................................... 10

3 WEB Login and Logout .................................................................................................... 14

3.1 Login ........................................................................................................................ 14

3.2 Logout...................................................................................................................... 14

4 Arm/Disarm ........................................................................................................................ 15

4.1 Arm/Disarm ............................................................................................................. 15

4.2 Add and Delete Wireless Device......................................................................... 18

4.3 Zone Config ............................................................................................................ 19

4.4 Emergency Alarm Config ..................................................................................... 22

4.5 Siren and Alarm Output Config ........................................................................... 23

4.6 Failure Config ......................................................................................................... 25

4.7 Video Alarm Config ............................................................................................... 27

4.8 Event Report Config .............................................................................................. 29

4.9 Event Info View ...................................................................................................... 31

4.10 Network Config .................................................................................................... 31

5 Wireless Alarm Programming Keypad Operation ........................................................ 35

5.1 Key ........................................................................................................................... 35

5.2 Wireless Match Code ............................................................................................ 36

5.3 Before Operation ................................................................................................... 36

5.4 Arm........................................................................................................................... 39

5.5 Disarm ..................................................................................................................... 39

5.6 Bypass Isolation ..................................................................................................... 39

5.7 Zone Setup ............................................................................................................. 40

5.8 Other Setup ............................................................................................................ 41

5.9 COM Setup ............................................................................................................. 42

5.10 Output Setup ........................................................................................................ 43

5.11 View System Status ............................................................................................ 44

Appendix 1Contact ID Event Code.................................................................................... 47

ii

Welcome

Thank you for purchasing our network video alarm controller!
This quick start guide will help you become familiar with our network video alarm controller in a
very short time.
Before installation and operation, please read the following safeguard and warning carefully!

Model

ARC5408B and ARC5408C

iii

Important Safeguard and Warning

1．Electrical safety

All installation and operation here should conform to your local electrical safety codes.
The product must be grounded to reduce the risk of electric shock.
We assume no liability or responsibility for all the fires or electric shock caused by improper
handling or installation.

2．Transportation security

Heavy stress, violent vibration or water splash are not allowed during transportation, storage and
installation.

3．Installation

Keep upwards. Handle with care.
Do not apply power to the alarm controller before completing installation.
Do not place objects on the alarm controller.

4．Qualified engineers needed

All the examination and repair work should be done by the qualified service engineers.
We are not liable for any problems caused by unauthorized modifications or attempted repair.

5．Environment

The alarm controller should be installed in a cool, dry place away from direct sunlight,
inflammable, explosive substances and etc.
This series product shall be transported, storage and used in the environment ranging from -10℃
to 55 ℃.

6. Accessories

Be sure to use all the accessories recommended by manufacturer.
Before installation, please open the package and check all the components are included.
Contact your local retailer ASAP if something is broken in your package.

Before Start

About Alarm System

For the alarm system consists of the network alarm controller, though it has stable and reliable
performance, it may become null in the following situations:
 The protection zone the intruder entering has not enabled the arm function or the intruder

has enough knowledge to disable the system.

 The siren device installation position is not right; it does not have the warning function.
 The detector is null when there is an alarm outage and etc.
 The detector is not in the proper position and can not detect the corresponding zone.
 System can not generate an alarm when there is something wrong with the alarm signal

transmission system (the service is disabled, there is malicious attack and etc).

iv

 The device is null resulting from non-schedule maintenance of the alarm system.

About Installation Notice

 The installation engineers are recommended to check the system regularly such as once a

month. It is to guarantee system long-term stable operation.

 The installation engineers are recommended to test the system regularly such as once a

week.

 Please arrange some training classes for the end-user. It is to keep them familiar with the

system.

System Test Notice

 After the installation, you can connect to the AC/DC power to test.
 You can test the all functions of the alarm controller after you complete all programming

work.

1

1 FEATURES AND SPECIFICATIONS

1.1 Overview

This series product integrates on-off alarm input and output, and video processing as one multi­functional video alarm controller. It supports protection zone alarm, wireless remote arm/disarm,
keypad arm/disarm, emergency alarm, video preview authority management, alarm can trigger
pop-up video for you to recheck, video alarm and etc. It can be used in many environments such
as bank, school, store, residential district. It can perfectly work with the alarm and surveillance
solutions when there is an alarm operation and management platform.

1.2 Features

This series product has the following features:
 8-ch programming wired zone, 32-ch wireless zone, 1-ch relay control output can extend to

9-ch output.

 4-ch 720P analog HDCVI or 4-ch 720P network video input, may achieve alarm video review

and motion, video loss, video tampering intelligent analytic, meantime support video local
storage and playback.

 1-ch audio input, 1-ch talk input and A/V reuse, 1-ch audio output and talk output reuse.
 8-ch wireless alarm programming keypad or 8-ch wires alarm programming keypad, 16

wireless remote controls, may use keypad, remote control, smart phone APP to arm/disarm.

 Set plan to auto complete arm/disarm.
 Alarm event support report in SMS (-C/-E/-CW/-EW models)
 Main power outage detection and alternate power in place, low battery detection.
 Max of 1024 alarm events and failure event records plus 512 system logs.
 100 web users, 23 keypad users, 3-level right management: 1 administrator, 1 installer, 21

operator.

 1-ch 12V DC 1A AUX output and 2-ch 12V DC/500mA AUX output (1-ch controllable, used

in siren output)

 2-ch RS485, 1-ch extension alarm output (i.e. ARM708), 1-ch alarm programming keypad.
 1-ch USB and 1-ch 2.5 inch Sata hard disk.
 Multiple backup alarm info transmission channel, support PSTN public tel network, TCP/IP

network, 3G network.

 2-ch call center, 2-ch network call center (auto registration, static IP).

1.3 System Composition

Video Video Alarm Controller and camera, detector, keypad, siren, audio device, PSTN and
monitor, WEB client form a comprehensive linkage alarm system. The system basic connection

figure is in Figure 1- 1.

2

Figure 1- 1

3

2 INSTALLATION

2.1 ARC5408B Series

2.1.1 Appearance

Video alarm controller appearance is in Figure 2-1.

Figure 2-1

2.1.2 Battery and HDD Installation

To install battery:
Step 1. Tie the two lines symmetrically and pull through pedestal, see Figure 2-2.

Figure 2-2

Step 2. Place battery on the tied line.Tie the battery tightly via the lines, cut the extra part of lines.
Step 3. Insert battery and lines into battery port on device, see Figure 2-3.

4

Figure 2-3

2.1.3 Install HDD

To install HDD:
Step 1. Please use 2.5 inch HDD, fix it on pedestal with screwdriver.

Step 2. Insert HDD port on motherboard, see Figure 2-4.

Figure 2-4

2.1.4 Wall Mount

The device supports wall mount and desktop placement.
To mount on wall:
Step 1. Open device package, take out plastic expansion bolt and self-tapping screw.

5

Step 2. Dig two holes on wall with distance of 184mm in between. Insert the plastic expansion

bolt and fasten self-tapping screw.

Step 3. Hand the device on the screw.

Figure 2-5

2.2 ARC5408C Series

2.2.1 Appearance

Video alarm controller appearance is in Figure 2-6.

Figure 2-6

6

2.2.2 Battery Installation

To install battery:
Step 1. Place battery in the case, position as in Figure 2-7.

Figure 2-7

Step 2. Insert one end of battery line into battery, and insert the other end of battery into external

backup power port, see Figure 2-8.

Figure 2-8

2.2.3 Power Adaptor Installation

Step 1. Refer to Figure 2-9, knock off battery cover.

7

Figure 2-9

Step 2. Place power adaptor inside controller, and adaptor port faces power out hole on case.

Insert power line into power port on the controller, see Figure 2-10.

Figure 2-10

2.2.4 Install HDD

To install HDD:
Step 1. Inside the controller, insert 18.8MM screw, see Figure 2-11.

8

Figure 2-11

Step 2. Place anti-knock ring into the four slots of HDD bracket, and HDD screw hole faces hole

on bracket, fasten anti-knock ring screw, see Figure 2-12.

Figure 2-12

Step 3. Fix HDD with well installed bracket into the controller, see Figure 2-13.

9

Figure 2-13

Step 4. Insert one end of HDD line into hardware, and insert the other end into HDD power port

and data port on controller, see Figure 2-14.

Figure 2-14

2.2.5 Wall Mount

The device supports wall mount and desktop placement.

10

To mount on wall:
Step 1. Open device package, take out plastic expansion bolt and self-tapping screw.
Step 2. See Figure 2-15, dig hole on wall, insert the plastic expansion bolt and fasten self-

tapping screw.

Step 3. Hand the device on the screw.

Figure 2-15

2.3 Wiring

2.3.1 Port

Figure 2-16

No.

Name

Note

○

1

Power port

14.5V power supply

○

2

Battery port

Connect to 12V DC 7AH，lead­acid battery

○

3

Siren port

Connect to siren

○

4

AUX power output

AUX1 connect to 12V 1A AUX
power；
AUX2 connect to 12V 500mA

○

9

○

8

○

7

○

5

○

16

○

15

○

14

○

13

○

10

○

11

○

2 ○3

○

1

○

4

○

6

○

12

○

17

11

No.

Name

Note

AUX power, used for detector or
alarm keypad power supply

○

5

Sensor port

Support 5-ch sensor connection

○

6

LAN

Ethernet port

○

7

VGA port

Connect to VGA display

○

8

Audio output port

RCA audio output, talk output

○

9

Video input port

4-ch video input

○

10

GND

Grounding

○

11

Audio input port

4-ch audio input

○

12

USB port

Mouse

○

13

Alarm output port

1-ch relay output

○

14

Sensor port

3-ch sensor connection

○

15

RS485 port

A1B1 to alarm programming
keypad
A2B2 to extension alarm output

○

16

Telephone port

To user phone

○

17

User line port

To resident phone line

2.3.2 Remote Control Key

See Figure 2-17.

Figure 2-17

Note:
 Press all arm button, after indicator is OFF immediately press emergency alarm button, to

out alarm.

12

 Press home arm button, after indicator is OFF immediately press emergency alarm button,

to instantly arm.

2.3.3 Power Line

Battery and DC power supply wirings are shown in Figure 2-18.

Figure 2-18

Note:
Every 3-5 year, change the lead-acid battery.
AUX power supply output 1 and AUX power supply output 2 has voltage change range when not
connecting to loading output:

1). When main power supply is in place, voltage is 14V not connecting to loading output.

2). When main power supply is not in place, uses battery, voltage change range is 9V~13V not
connecting to loading output.

2.3.4 Sensor Wiring

Sensor wiring is shown in Figure 2-19.

Figure 2-19

13

Note:
Tail wire resistance is connection close to sensor end.
Before arming, you must configure sensor type in zone setup, as NO and NC, see Ch 4.3.1.

2.3.5 Alarm Output Wiring

Alarm output wiring is shown in Figure 2-20.

Figure 2-20

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3 WEB Login and Logout

3.1 Login

Before login, make sure the device is plugged to power and boot up.
Step 1. Open IE and input alarm controller address in the address column. For example, if your

alarm controller IP is 192.168.1.108, then please input http:// 192.168.1.108 in IE address
column. See Figure 3- 1.

Figure 3- 1

Note:
Before first login, make sure your PC and the controller are in the same network segment.
Please be aware that the initial IP of device is 192.168.1.108.
When first login, system shows control installation page, you shall follow instructions to install
control unit.

Step 2. Please input your user name and password.
Default factory name is admin and password is admin.
Step 3. Select “LAN” or “WAN” as login method.

Note:
The following takes LAN operation as an example.

Step 4. Click Login. System enters WEB homepage.

3.2 Logout

In alarm controller WEB page, select Logout tab to exit.
Note:
You must wait about 1 minute before you can login again.

15

4 Arm/Disarm

4.1 Arm/Disarm

4.1.1 Before Arming

1. Check wiring at each part and external devices connected.

2. Confirm whether wireless device has been successfully coded wirelessly to controller.

3. Confirm whether zone parameter is set correctly.

4. Arm all once, check whether zone is abnormal. If there is abnormal, you will see prompt as
in Figure 4- 1.

Figure 4- 1

Now you can manually check sensor, and solve abnormality, or force it to arm without
solving abnormality.

4.1.2 WEB Disarm

4.1.2.1Arm

You can arm zone of alarm controller.
Step 1. Select SETUP>Zone Management>Arm/Disarm Zone. See Figure 4- 2.

Figure 4- 2

16

Step 2. Set zone status of each zone.

 Non-bypass: Zone can alarm in this status.
 Bypass: The zone is temporarily shielded, when device arm again after being disarmed,

the bypass zone will go armed.

 Isolated: The zone is stopped, when device arm again after being disarmed, it will

remain stopped.
Note:
These zones cannot be bypass: fire zone, 24-hour sound/mute zone, emergency zone.

Step 3. Select arm type, and arm zones. Click OK. See Chart 4- 1.
Step 4. Input username and password, to confirm.

 If successfully arm, device will have prompt sound, enter exit delay status, according to set

exit delay, prompt once every 1s, and prompt twice every 1s in the last 10s.

 If failed to arm, then device will prompt three times continuously. Now you need to check for

zone input, and you can force to arm.

Arm type, function and scene application are shown below:

Arm Type

Description

Application

Global Arm

Exit delay, entry delay
forbidden, all zones are under
warning status after being
armed

Such as housing being vacant for
period of time (eg vacation, etc.), you
need to close all zones before arming

Instant Arm

Exit delay, entry delay
forbidden; after being armed,
internal track, internal delay
zone will auto be bypassed

When users do not go out and expect
no one is using the entrance, you
need the user to close all doors and
windows before arming. For example,
rest at home

Out Mode

Exit delay, enable entry delay,

all zones are under warning
status after being armed

When no one left in the house used to
be closed before arming all zones

Home Arm

Exit delay, enable entry delay,
after being armed, internal
track, internal delay zone will
auto be bypassed

When the user does not have to go
out, but the person may be expected
to be used later on import and export
use, before arming requires the user
to close up all the doors and windows

Auto Arm

Exit delay, entry delay
forbidden of zones with auto
bypass ON (except 24-hour
zone), 8 periods for auto
arming

Users want the system to
automatically arm use, business on
the Standard, such as company after
work, to a certain point in time the
system will automatically arm

Forced Arm

Exit delay, entry delay
forbidden of zones with auto
bypass ON (except 24-hour
zone)

When a user does not want to deal
with the problem has been the use of
the zone

Chart 4- 1

Note:

 Enter delay and exit delay refer to Ch 4.3.2.
 When you successfully armed, you cannot change parameters of zone setup, network,

event and all other parameters in menu.

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4.1.2.2 Disarm
You can disarm arming of alarm controller.
Step 1. Select SETUP>Zone Management>Arm/Disarm Zone.
Step 2. Set zone type to Global Arm, click OK. Confirmation box pops up.
Step 3. Input username and password, confirm. Device has two tone prompt as successfully

disarmed.

4.1.3 Alarm Program Keypad Arm/Disarm

 Please refer to Alarm Programming Keypad User’s Manual for wired programming keypad.
 Wireless alarm programming keypad is in Ch 5.4 and 5.5.

4.1.3.3Arm
General Arm

Via keypad, arm the zone, alarm controller will response alarm signal in the zone.

Step 1. Press key, to next level menu.

Step 2. By pressing or , select arm/disarm, press .

Step 3. By pressing or , select arm, press .

Step 4. Input arm type no., press key.
Note:

1

Global arm

2

Instant arm

3

Out arm

4

Home Arm

5

Force to arm

Step 5. Input main user password, press key.

If successfully arm, device buzzer has tone prompt, and enter exit delay status, according to

set exit dekay, buzzer once per 1s, and buzzer twice per 1s for last 10s. If failed, then dvice will
buzzer three times continuously. Now you shall check whether there is zone input, and you can
force to arm.

Quick Arm
In keypad homepage, input user password, device has tone prompt, and enter exit delay status,
according to set exit dekay, buzzer once per 1s, and buzzer twice per 1s for last 10s. If failed,
then dvice will buzzer three times continuously. Now you shall check whether there is zone input,
and you can force to arm.
Note:
Quick arm will only arm globally.

4.1.3.4Disarm

General Disarm

Step 1. Press key, to next level menu.

18

Step 2. By pressing or , select arm/disarm, press .

Step 3. By pressing or , select arm, press .

Step 4. Input user password, press .

Device has buzzer for twice, means successfully arm.

Quick Disarm

When controller is armed or disarmed with zone alarm triggered, in keypad homepage, input user
password, device has buzzer, means successfully arm.

4.1.4 Wireless Remote Control Disarm

4.1.4.1Arm
Via wireless remote control you can set all arm, home arm and etc.

Warning:

Wireless remote control must successfully coded before arming/disarming.
Press arm key on wireless remote control.
Alarm controller has tone prompt, as successfully armed, enter exit count down status, according
to set exit delay, beep once every 1s, and beep twice every 1s during the last 10s; if failed to arm,
device will have tone prompt 3 times. Now you shall check whether there is zone input, and you
can force to arm.

Note:
Please refer to Ch 2.3.2 for wireless remote control.

4.1.4.2Disarm
Under arming status, press disarm key on wireless remote control, device beeps twice, as
successfully disarmed.

4.2 Add and Delete Wireless Device

Note:
Under arming status, you cannot perform any operation.
Via wireless coding function, manage wireless device, to arm/disarm from wireless device.
Select SETUP>Zone Management>Wireless Code Match.

Figure 4- 3.

19

Figure 4- 3

Add Wireless Remote Control

Click Enter Code Match, and press any key on wireless remote control.If successfully matched,
then WEB page will show wireless device info. See
After successfully matched, you can modify and delete wireless remote control info.

Modify wireless remote control info:

Click , pop up parameter window.

Parameter

Note

Enable

Select enable, the device can arm/disarm and alarm.

Mode

As normal and patrol. Normal is for arming/disarming and alarm; patrol is

for remote control patrol function, report to platform.

Username

Remote control name.

Delete wireless device:

Click , and confirm, delete the wireless remote control from system, as you cannot
arm/disarm or alarm.

Add Wireless Remote Sensor

Click Enter Code Match, and plug sensor to power, after indicator NO, dial vandal-proot switch,
indicator starts to flash. Wait about 10s, if indicator turns OFF, it means that matching is
successful. If indicator slowly flashes three times, it means that matching failed, and you shall
follow above steps again to connect.
Note:
Sensor code match is available for models of ARC5408B-W, ARC5408B-CW, ARC5408B-EW
and etc.

4.3 Zone Config

Set zone parameters, zone delay for each zone.

4.3.1 Zone Parameter Config

20

For zone parameter in each zone (such as type, arm/disarm period, alarm link and etc.) to set.
Step 1. Select SETUP>Zone Management>Zone Setup. See Figure 4- 4.

Figure 4- 4

Step 1. Click . See Figure 4- 5.

Figure 4- 5

Parameter

Note

Enable alarm
input

Alarm input channel, as zone no.
Alarm Name

Customize zone name.

Zone Type

Click setup, select zone type (see below), and zone source type.

Arm/Disarm
Period

Click setup, in dropdown list, select day, set period.

21

Parameter

Note

Device Type

NO and NC, set according to device.

Record Channel

Select corresponding record channel no., can re-select. When alarm occurs,
system turns on corresponding channel to record.

Record Delay

Set delay, when alarm ends, alarm record will continue for a certain period.

Alarm Output

Alarm link output channel

Snapshot

When alarm occurs, trigger and snapshot the selected channel

Alarm Upload

Upload alarm info

Buzzer

When alarm, enable buzzer to alarm

SMS

When alarm, send SMS to set number

Audio Play

When abnormality occurs, play the selected audio file

Siren Output
Control

When alarm occurs, enable siren.
Call Center

When alarm occurs, report to call center.

Zone Type

Description

Application

Fire Zone

 Device will send alarm report to alarm

center.

 Not affected by arming/disarming, bypass.
 Keypad will show this zone with alarm tone

prompt plus send report to alarm center;
not affected by arming/disarming, cannot
be bypasses. Alarm tone prompt

Mainly used heat
detectors, smoke
detectors

24-hour
Sound
Zone

 Self-carried link siren, buzzer, no need to

set

 Send alarm report to alarm center.
 Not affected by arming/disarming, bypass.
 Keypad will show this zone, and send

alarm prompt.

Emergency key

24-hour
Mute Zone

 Device does not link alarm, buzzer.
 Send report to alarm center.
 Not affected by arming/disarming, bypass

Jewelry stores, banks
and other emergency
button

Emergency

Zone

 Send report to alarm center.
 Not affected by arming/disarming, bypass
 Keypad will show this zone, and send

alarm prompt.

Emergency key

In/out Zone
1

 Global arm, instant arm cannot provide

entry delay

 Out, in mode, provide entry and zone 1

enter delay

 After arming, exit delay becomes effective

immediately.

The main entrance
with the keypad
disarming necessary
place

In/out Zone
2

 Global arm, instant arm cannot provide

entry delay

 Out, in mode, provide entry and zone 2

enter delay

 After arming, exit delay becomes effective

immediately.

The main entrance
with the keypad
disarming necessary
place

Internal
Zone

 Home Arm and instant arm, internal zone

will be bypassed.

 When out arm, provide entry zone 1 entry

delay and exit delay.

Global arm, no entry delay, but has exit delay.

Hall, lounge detectors
can be installed
indoors

External

After arming takes effect, no entry or exit delay

Windows, fences,

22

Zone Type

Description

Application

Zone

to trigger alarm.

gates and other
outdoor periphery

Step 2. Depends on condition, config parameter.
Step 3. Click OK to save. Click Copy to copy setup to other channels.

4.3.2 Zone Delay Config

 Entry delay: If entry delay time is set to 10s, after user set arming and trigger alarm, the user

has 10 s to disarm. If the user successfully disarms within the 10s, system will not link alarm.
Otherwise, the system will link alarm.

 Exit delay: If exit delay time is set to 10s, when a user arms, within 10, trigger to zone is

invalid.

Step 1. Select SETUP>Zone Management>Latch. See Figure 4- 6.

Figure 4- 6

Step 2. Input entry delay and exit delay time.
Note:

 Entry/exit delay of zone 1 is valid for entry/exit zone 1 and internal zone.
 Entry/exit delay of zone 2 is valid for zone 2.

Step 3. Click OK to save.

4.4 Emergency Alarm Config

Device provides fire alarm, endures, robbery, medical emergency, remote control alarm and
other event emergency alarm function.

Step 1. Select SETUP>EVENT>Alarm Link, click Emergency Alarm. See Figure 4- 7.

23

Figure 4- 7

Step 2. Select event type, and set alarm link item. Please refer to Ch 4.3.
Step 3. Click OK to save.

Fire, duress, robbery, medical emergency alarms need alarm programming keypad to
achieve, see:

Type

Operation

Fire

Long press key for 3s, buzzer will start to alarm, device
sends fire alarm info to alarm controller.

Duress

In homepage, input user 22’s password （123457）

Robbery

Long press【SOS】 key for 3s

Medical
Emergency

Long press【2】key

Note:
Wireless alarm keypad only supports SOS alarm and duress alarm.

4.5 Siren and Alarm Output Config

4.5.1 Siren Output Config

Set siren output duration when alarm occurs.
Step 1. Select SETUP>Zone Management>Siren Output.

See Figure 4- 8.

24

Figure 4- 8

Step 2. Input siren output duration (default is 5min).
Step 3. click OK.

4.5.2 Relay Output Config

Set relay output channel, type and period.
Step 1. Select SETUP>Zone Management>Relay Output. See Figure 4- 9.

Figure 4- 9

Step 2. Select replay channel, type and duration.

Type

Note

25

Force

Actively enable relay output

Stop

Actively disable relay output

Schedule

Config link alarm output, trigger alarm, alarm output will output

until auto OFF

Step 3. In auto output setup, set auto output date and start/end time. Until the start time, relay will

automatically enable, until end time it will disable.

Step 4. Click OK.

4.5.3 Buzzer Output Config

When alarm occurs, enable buzzer during alarm time.
Step 1. Select SETUP>Zone Management>Buzzer Output. See Figure 4- 10.

Figure 4- 10

Step 2. Input buzzer output duration.
Step 3. Click OK.

4.6 Failure Config

When HDD, network, power supply, sensor have failure, device provides related link alarm
functions, but you need to set first.

HDD, network, power supply

Step 1. Select SETUP>Event>Failure Link. See Figure 4- 11.Click HDD (or Network, Power or

Other Failure tab)

26

Figure 4- 11

Step 2. Select event type and set failure link parameters. Click OK to save. Please refer to Ch

4.3.

Failure Type

Situation

Indicator Status

HDD
No HDD

When HDD has failure, HDD

indicator is ON.

HDD error

Capacity warning

Network
Offline alarm

When network has failure,

network indicator is ON. See
Figure 4-12.

IP conflict

MAC conflict

Power
Main power down

None

Battery outage

Battery low

Other
Failure

PSTN cut

None
Device vandal-proof

Figure 4- 12

Step 3. Click OK.

Detector failure alarm parameter setup

27

Step 1. Select SETUP>Event>Alarm Link>Detector Abnormal Alarm. See Figure 4- 13.

Figure 4- 13

Step 2. Select failure event, and set parameter. See chart below Figure 4-5.
Step 3. Click OK to save.
Note:
Refer to 2.3.4, if the zones Z1 and G interfaces directly connected in series with the line and
short-circuit alarm function is enabled, the device will issue a short circuit alarm signal.
If the zone is not connected detector circuit alarm enabled, the device will report the breaking
event, but does not affect use. If you want to eliminate the circuit, the zone can be isolated or two

2.2k resistor in series with the access zones.
Detector failure alarm is not controller by arm and disarm.

4.7 Video Alarm Config

Note:
Video alarm is not controlled by arm/disarm.

4.7.1 Motion Detection

Via system analysis of video image, when it detects mobile signal with preset sensitivity, it will
immediately enable video detection alarm. System supports three video detection types: motion
detection, video loss, tampering.

Step 1. Select SETUP>Event>Video Detect. See Figure 4- 14.

28

Figure 4- 14

Step 2. Select tab you want to config.
Step 3. Configure parameter.
Step 4. Click OK.

Click Copy to copy setup to other channels.

Parameter
Name

Note

Enable
Channel

Select channel to set.

Arm/disarm
Period

Set motion detection period, as detection is enabled only in the set period.
Anti-dither

Set Anti-dither time, range is 0～600s

Sensitivity

Sensitivity setup has 6 levels, mainly take brightness as subject. The higher

the number the higher the sensitivity. Level 1 is min, level 6 is max, default
is level 3.

Region

Set motion detection region. The red area is motion detection fortified area,
drag the mouse to drag the area to remove the red, that is undefended
areas. Only fortified area mobile signal appears to be detected.

Record
Channel

When you select the desired video channels (check), an alarm occurs, the
system automatically starts the channel for video

Record Delay

Record delays for certain period, and stops. Range：10～300

Alarm Output

When alarm occurs, external device with link alarm ports enabled

Snapshot

When motion detection occurs, snapshot the selected channel.

Audio Prompt

Play the selected audio file when motion detection.

Buzzer

When alarm is enabled, enable buzzer.

SMS

When alarm is enabled, send SMS to specific number.

Log

In system log, record motion detection log info.

Siren

Enable siren when alarm occurs.

4.7.2 Video Loss

Via analyzing video image, when system detects channel has video loss, device will alarm.
Step 1. Select SETUP>EVENT>Video Loss. See Figure 4- 15.

29

Figure 4- 15

Step 2. Select tab you want to configure. See chart below Figure 4-14.
Step 3. Click OK.

Click Copy to copy setup to other channels.

4.7.3 Tampering Detection

When camera is tempered, or video is only output one color due to light and other factors, it
cannot monitor the site. Via setting tampering alarm, we can prevent this situation.
Step 1. Select SETUP>EVENT>Tampering. See Figure 4- 16.

Figure 4- 16

Step 2. Select tab you want to configure. See chart below Figure 4-14.
Step 3. Click OK.

Click Copy to copy setup to other channels.

4.8 Event Report Config

You can select network priority and report mode when alarm occurs. When alarm occurs, alarm
info will be reported according your selected report mode.

30

Step 1. Select SETUP>Event>Report Mode. See Figure 4- 17.

Figure 4- 17

Step 2. Select network priority and report mode.

PRIORITY: apply to TCP/IP protocol transmission, by setting network priority; you can select
to transmit via wired Ethernet or 3G/4G wireless network transmission.

Setup

Note

Wired only

Event via wired Ethernet network transmit to alarm

center

3G/4G network

Event via 3G/4 wireless network transmit to alarm
center

Wired network priority,
failed convert to 3G/4G
network

Event priority through a wired Ethernet transmission
to the central station, if the cable network failure,
switching to 3G / 4G network transmission; if a wired
network is restored, then the next alarm event
switches to the wired network.

Report mode: Via report mode config, you can select transmit event via Ethernet or telephone
line.

Setup

Note

Not report

Under this mode, event will not be reported to
network and call center

Report to network center 1

only

Evert will be reported to network center 1（auto

register, direct connect IP , SDKDemo, WEB）

Dial call center 1 only

Event will be reported to call center 1（center
config see Ch 4.10.1）

Dial call center 1 and if
failed, dial 2

Event will be reported to call center 1, if failed,
dial call center 2

Dial call center 1 and 2 at
the same time

Event will be reported to call center 1 and 2

Sent to network center 1, if

failed, send to call center 1

Event will be reported to network center 1, if
failed, event will be sent to call center 1

Send to network center 1

Event will be reported to both network center 1

31

Setup

Note

and call center 1

and call center 1

Step 3. Click OK to save.

4.9 Event Info View

You can view alarm info via WEB or alarm programming keypad,

Via WEB:

Select ALARM>Zone Event, you can view each zone’s arming/disarming info and detector

abnormality.

Figure 4- 18

Via alarm programming keypad:

Long press key to shoe zone 1~10 alarm info. See below. 00*1234567890 means
zone 1~10 in group 00. If you want to view zone 11~20 alarm info please input 01 here, so forth.
Zone 21~30 is 02; zone 31~40 is 03.

When check box is empty, the zone is normal. When check box is black, the zone is under alarm
status. When check box is B/W, the zone is under source trigger but no alarm output.

00*1 2 3 4 5 6 7 8 9 0

4.10 Network Config

4.10.1 Call Center

You can set call center parameter, when alarm occurs, system will send alarm info to call center.

Warning:

If you want to send alarm info to call center, you must check “call center” when you set

alarm link.

Step 1. Select SETUP>Network>Call Center. See Figure 4- 19.

32

Figure 4- 19

Step 2. Configure parameters, click OK. See

Parameter

Note

Call Group

By default there are two groups of call, you can select

in the dropdown list.

Center Name

Customize center name.

Center Number

Call center number.

Protocol Type

Use default value, default is CID

Signal Transmission
Mode

Use default, default is DTMF 5/S

Dial Attempts

If call center does not pick up call, it will try this number

of times, range is 1～9

Dial Delay

Time interval between two attempts

User Code

Call center provided user code, default is 0000

Step 3. Click OK.

4.10.2 Register

When controller connects to WAN, it will auto report its current position to server specific by user,
to provide convenience for user access.
Step 1. Select SETUP>Network>Register. See Figure 4- 20.

33

Figure 4- 20

Step 2. Click check box, enable this function.
Step 3. Configure controller IP address, port and sub device ID.

Parameter

Note

Host IP

Need to register to server IP or server domain.

Port

Port of server used to auto register

Sub-device ID

Allocated by server, used as the controller ID

Step 4. Click OK.

4.10.3 P2P

After P2P function is enabled, open mobile client software, directly input SN or scan the two­dimension code, save setup as you can arm/disarm on client, while achieve goal to manage
multiple controllers. You do not need to apply for dynamic domain name, map port and deploy
transit server.

Warning:

To use this function, you must connect the controller to WAN. Otherwise, this function is disabled.
Step 1. Select SETUP>Network>P2P. See Figure 4- 21.

34

Figure 4- 21

Step 2. Click check box to enable P2P.
Step 3. Click Save.

After setup is done, “status” is online, as P2P registration is successful.

When P2P registration is successful, you can scan QR code via mobile phone or directly enter

SN to add controller, to access and manage controller, please refer to Smart Phone Client User’s

Manual.

35

5 Wireless Alarm Programming Keypad Operation

Wireless alarm programming keypad model is ARK20C-MW, applicable for ARC5408B-W,
ARC5408B-CW, ARC5408B-EW, ARC5408C-W, ARC5408C-CW, ARC5408C-EW controller
models.

5.1 Key

Figure 5-1

Key

Name

Note

Menu

Click this key to：

 Enter main menu
 Enter *.

Arm

This key is used to quickly arm. After arming, you can
see “A” at the upper-left corner on screen.
Note:
Valid in homepage only.

Home Arm

This key is used to quickly arm at home. After arming,
you can see “S” at the upper-left corner on screen.
Note:
Valid in homepage only.

Disarm

This key is used to quickly disarm. After disarming, you
can see “D” at the upper-left corner on screen.
Note:
Valid in homepage only.

Emergency

Alarm

Long press this key for 3s, buzzer starts to alarm, and
send alarm info to controller.

Return

Click this key, you can：

 Wireless match code.
 Delete wrong input
 Back to previous menu.

Page Up

In menu, click this key to page up.

Page Down

Click this key, you can ：

36

Key

Name

Note

 In menu, click this key to page down.
 Long press this key to view zone alarm info.

OK

Click this key, you can：

 Enter sub menu
 Save setup.
 Restart keypad.

5.2 Wireless Match Code

Before use, you must wireless match code with alarm controller. When successfully match code,
you can set and arm/disarm.

Step 1. In WEB Wireless Code interface, click Enter Code Match. See Figure 5-2.

Figure 5-2

Step 2. Power up wireless alarm programming keypad, and select language.

System shows it is matching code.

Step 3. Click Return.

If it shows matching is successful, then code match is complete. If it shows matching failed,
then click return key to match again.

Note:
For already matched keypad, if you want to match to another controller, long press OK key to
restart, and match code.

5.3 Before Operation

5.3.1 Notice

Under this environment, alarm keyboard is plugged to power and registration is
successful, enter main interface.
[Menu]+[Up/down page selection]+[OK]+[Up/down page sub
selection]+[OK]+[Operation]

Note:
Different operations and methods refer to each chapter.

5.3.2 Function Menu List

37

Function

Sub Function

Function

Sub Function

Arm/Disarm

 Arm
 Disarm
 Bypass isolate

COM

 Network
 Tel

Zone

 Type
 Link

Output

 Siren
 Alarm output

Other

 Reset
 Key tone
 Time
 User
 Reboot

Status

 Zone
 Access control
 Version
 Time
 COM
 Host status
 Output

5.3.3 Prompt Explanation

You may see the following prompt on screen:

 Setup failed: Controller setup error.
 No right: A user does not have certain right to operate.
 Invalid operation: Maybe that version of controller does not match version of alarm

programming keypad.

 Reading: It is reading status of controller.
 Setting: Controller is responding setup of wireless alarm programming keypad.

5.3.4 User

5.3.4.1User Right
Different user has different right, see below:

User Type

Code

Default
Password

Right

Note

Administrator

00

123456

 Arm/disarm
 Bypass

isolate

 User

managemen
t

 Reset

controller

First login user please
change your password,
please refer to Ch 5.3.1
and 5.3.4.2.

Operator

01~20

—

 Arm/disarm
 Bypass

isolate



By default, there is no
operator user, you shall
configure operator as
you need, please refer
to ] Ch 5.3.1 and 5.3.4.3.

Installer

21

909090

 Set

—

Duress User

22

123457

 Arm/disarm
 Reset

controller

When a duress user
operates, it will send
duress report.

5.3.4.2Modify Password
Operation method: [Encode command] +[OK]+[Admin password]
Encode command is composed as follows:

38

①

1 10②888888

③

No.

Note

①

Encode address, means the operation is to modify
password, default is 1

②

User encode，range is 00~22. 00 is admin user，01~20

is operator user，21 is installer user，22 is duress user.

③

New password, composed of 6 digits of number.

Note:
Different user cannot have repeated password.

5.3.4.3Add User
Operation method: [Encode command]+[OK]+[Admin password].
Encode command is composed as follows:

①

1 10②888888

③

No.

Note

①

Encode address, means the operation is to modify
password, default is 1

②

User encode，range is 00~22。00 is admin user，01~20

is operator user，21 is installer user，22 is duress user.

③

New password, composed of 6 digits of number.

5.3.4.4Delete User
Operation method: [Encode command]+[OK]+[Admin password].
Encode command is composed as follows:

①

2 10

②

No.

Note

①

Encode address, means the operation is to delete
user, default is 2

②

Code to delete user.

39

5.4 Arm

When alarm controller and detector work as normal, via wireless alarm keypad to arm zone,
alarm controller will respond to alarm signal in zone.

Quick Arm

Operation method: Before you enter any menu, click / and press administrator
password/opertor password.

Operation result:If successfully arm, keypad shows “A/S” at the upper-left corner. Controller will
have tone prompt, and enter exit delay status, according to set exit dekay, buzzer once per 1s,
and buzzer twice per 1s for last 10s. If failed, then dvice will buzzer three times continuously.
Now you shall check whether there is zone input, and you can force to arm.
Note:

: quickly arm.

: quickly arm at home.

General Arm

Operation method: [arm type encode]+[OK]+[Admin password/operator password]
Operation result:If successfully arm, controller will have tone prompt, and enter exit delay status,
according to set exit dekay, buzzer once per 1s, and buzzer twice per 1s for last 10s. If failed,
then dvice will buzzer three times continuously. Now you shall check whether there is zone input,
and you can force to arm.
Arm type:

1

Global arm

2

Instant arm

3

Out arm

4

Home Arm

5

Force to arm

5.5 Disarm

When zone is armed, you can disarm zone.

Quick Disarm

Operation method: Before you enter any menu, click to enter administrator
password/operator password.

General Disarm

Operation method: [OK]+[Admin/operator password].

5.6 Bypass Isolation

 Non-bypass: the zone is at normal status, you may perform various arming operations.

40

 Bypass: This zone is shielded for the arming, when disarm, the zone will resume non-bypass

status.

 Isolate: The zone is stop, when device arm again after disarming, the isolated zone is still

stop

Operation method: [Encode command]+[OK]+[Admin password/operator password]
Encode command is composed as follows:

1 001

①

②

No.

Note

①

Bypass/isolation type code.

②

Zone number，range is 001~256. Such as zone

1，number is 001

5.7 Zone Setup

5.7.1 Type Setup

You can set zone parameter.
Operation method: [encode command]+[OK]+[Installer password].
Encode command is as follows:

1

④

1

③

001①00

②

No.

Note



Zone number，range is 001~256. Such as zone

1，no. is 001



Zone type code



Enter delay，range is 0~240，unit is s，besides

delay zone, when set other zone, you can ignore
this parameter.



Exit delay，range is 0~240，unit is s，besides

delay zone, other zone setup can ignore this
parameter.

41

Code

Zone Type

Code

Zone Type

00

Instant zone

08

All-day zone

01

Fire zone

09

Internal zone

02

Medical zone

10

External zone

03

Duress zone

11

Not alarm

04

Delay zone

12

24-hour sound
zone

05

Enter/exit
zone 1

13

24-hour mute
zone

06

Enter/exit
zone 2

14

Emergency zone

07

Track zone

-

-

5.7.2 Link Setup

You can set zone alarm link parameter.
Operation method: [Encode command]+[OK]+[Installer password].
Encode command is composed as follows:

1

③②

0

001

①

01

④

No.

Note

①

Zone no., range is 001~256. Such as zone 1，no.
is 001

②

Link type：0-siren，1-alarm output，2-buzzer

③

Link enable：0-not enable，1-enable

④

Link no. is alarm output no., default is 0

5.8 Other Setup

5.8.1 Reset Controller

Via keypad you can reset alarm controller, so alarm controller will restore default settings.
Operation method: enter [installer password].

5.8.2 Key Tone

You can enable or disable key tone.
Operation method: enter [code command].
Note:
Code command: 1- enable, 0-disable.

5.8.3 System Time

42

You can set system date and time.
Operation: [code command] +[OK]+[installer password].
Code command includes date command and time command, see below:

2

①

01

③

2015

②

01

④

No.

Note

①

Code address, means the operation is to set system date,

default is 2.

②

Year , range is 2000～2043.

③

Month, range is 1～12.

④

Day, range is 1～31.

22③22

④

10

②

①

1

No.

Note

①

Code address, means the operation is to set system tiime,
default is 1.

②

Hour, range is 0～23.

③

Minute, range is 0～59.

④

Second, range is 0～59.

Note:
If you want to set date and time at the same time, please follow the above operation twice, set
date first and then set time.

5.8.4 Reboot

Via keypad you can reboot alarm controller.
Operation method: enter [installer password].

5.9 COM Setup

5.9.1 Network

You can set controller IP address, subnet mask, gateway and port.
Operation method: [code command]+[OK]+[installer password].

43

①

1 192#028#006#009#

②

No.

Note

①

Network parameter code：1-IP address，2-subnet
mask，3-gateway，4-port

②

Address code, format is XXX#XXX#XXX#XXX#；or port,

format is ［port］ + ［#］.

Note:
“#” can be replaced with “*”.

5.9.2 Telephone

You can set 2 groups of tel alarm center and tel alarm center enable option.
Operation method: [code command]+[OK]+[installer password].

①

1 0571888888886666

②

No.

Note

①

Tel number composition：1－set first group phone
number，2－set second group phone number

②

Telephone number, max of 16 digits of number.

5.10 Output Setup

5.10.1 Siren Output

You can enable or disable siren output function.
Operation method: enter [code command] +[installer password]
Note:
Code command: 1-enable force to output, 0-disable.

5.10.2 Alarm Output

You can set alarm output mode, and control alarm output.
 Set alarm output mode
Operation method: enter [code command]+[installer password]

001

0

②

①

2

③

44

No.

Note

①

Code address, means this operation is to set alarm output

mode, default is 2.

①

Alarm output mode：0-auto，1-force，2-OFF

②

Alarm output no., range is 001～064.

 Control alarm output
In auto mode, you can enable or disable alarm output.
Operation method: enter [code command]+[installer password].

001

1

②

①

1

③

No.

Note

①

Code address, means this operation is to control alarm
output, default is 1.

②

Alarm output enable：1-enable alarm output，0-disable
alarm output

③

Alarm output no., range is 001～064.

5.11 View System Status

5.11.1 Zone

You can search zone system status, including zone no., arm/disarm status (arm, disarm, bypass),
alarm status (alarm, non-alarm), zone type (entry/exit, all day, delay. In delay display, front time
is entry delay, and rear time is exit delay).
Operation method: enter [code command]+[OK]
Note:
Here code command is the zone no., range is 001~256. For example, for zone 1, enter 001.

5.11.2 Host Version

You can view versions of wireless alarm programming keypad and alarm controller.
Operation method: [OK].
Note:

 Wireless alarm programming keypad version is shown by letter “K”.
 Alarm controller version is shown by letter “F”.

5.11.3 System Time

You can view system time of alarm controller.
Operation method: [OK].

45

5.11.4 Communication

You can search controller IP address, subnet mask, gateway, port and RS485 address.
Operation method: enter [code command] + [OK] +[administrator/operator password]
 Search IP address, subnet mask, gateway and port no. commands are shown below.

①1②

1

No.

Note

①

Code address, means this operation is to search IP
address, subnet mask, gateway and port.

②

Search content：1－IP address，2－subnet mask，3－
gateway，4－port.

 Code command to search RS485 address: enter number 【2】.

5.11.5 Host Status

You can view each module status in alarm controller.
Operation method: [OK].
Result is shown below.

Note:
When check box is black, it means corresponding module has error. When check box is empty, it
means corresponding module is normal.

5.11.6 Output

You can search controller siren status and output stauts.
Operation method: enter [code command] + [OK].

 Search siren status code command: enter number key 【1】.
 Code command to search output status is shown below.

2 001

①

②

No.

Note

①

Code address, means this operation is to search alarm
output status of a certain zone, default is 2.

46

②

Alarm no., range is 001～064.

47

Appendix 1Contact ID Event Code

CID Code

Description

100

Medical

110

Fire

120

SOS sound

121

Duress

122

24-hour mute

123

24-hour sound

130

Robber

131

External zone

132

Internal zone

134

Entrance/exit zone

301

Main power outage

302

Low battery

350

Communication failure（MAC conflict, IP
conflict, offline）

351

PSTN offline

401

Arm/disarm

403

Auto arm

405

Force to arm

408

Instant arm

441

Home arm

601

Manual test

602

Period test

945

HDD capacity warning

946

HDD failure

Note
 For detailed operation introduction, please refer to our resource CD included in your

package for electronic version of the User’s Manual.

 Slight difference may be found in user interface.
 All the designs and software here are subject to change without prior written notice.

 All trademarks and registered trademarks mentioned are the properties of their

respective owners.

 If there is any uncertainty or controversy, please refer to the final explanation of us.
 Please visit our website for more information.