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2039x SERIES
®
HIGH CAPACITY SHREDDERS
20390
20392
20394
20396
OPERATION MANUAL
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Congratulations on your purchase of a DAHLE High Capacity Shredder! We here at DAHLE
North America are dedicated to providing rugged and dependable products for the large,
and not so large ofce. We are sure your new DAHLE High Capacity Shredder will meet or
exceed your expectations of quality and service.
If you have any questions regarding your new DAHLE High Capacity shredder, call your
sales representative, or call DAHLE Customer Service, toll free, at (800) 995-1379 bet-
ween 8:30 am and 5:00 pm Monday through Friday, EST.
Check off the model and record the serial number for your records in the space provided
below.
❏ 20390 ❏ 20392 ❏ 20394 ❏ 20396
Serial Number: ________________________
DIAGRAM KEY
1. Main Plug
1.1 Main Switch
2. Feed Opening
3. Light Barrier
4. Bag Full Indicator
5. Door Ajar Indicator
6. Paper Jam Indicator
7. Forward Switch (electronic models)
7a. Reverse Switch (electronic models)
8. Power Switch (electronic models)
9. Waste Bin
10. Door Handle
11. Door
READ ALL INSTRUCTIONS BEFORE OPERATING YOUR SHREDDER
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7
7a
3
2
11
10
9
2
4
6
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1.1
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SAFETY INSTRUCTIONS
• Read the operating instructions carefully proir to starting up the unit!
• Do not use in the vicinity of ammable liquids or gases.
• Do not use in the vicinity of corrosive materials.
• Do not expose to the wet.
• Do not let children operate this ofce equipment.
• Do not reach into the cutting mechanism during operation.
• Do not use the shredder over a period of more than 5 minutes in no-load operation
(operation without paper).
• Keep long hair clear of machine.
• Keep neck-ties clear of machine.
• Keep bracelets clear of machine.
• Power supply must be accessible all the times.
• Disconnect power supply before servicing.
• The safety devices must not be manipulated with or removed.
• Please make sure that the shredder gets sufcient ventilation (ventilating aps must
kept free).
• Product is not intended for use by children.
IMPORTANT - Model 20394: Do NOT shred staples and paperclips.
BEFORE YOU SHRED
• Remove Transport Bolts with wrench provided.
• Record the Model and Serial Number in the space provided inside the front cover.
• Be sure the electrical outlet provides the proper power for your shredder (see rating
label on rear of shredder).
• Install Shred Bag (see: “CHANGING THE SHRED BAG”).
TURNING ON YOUR SHREDDER
1. ON/OFF is controlled by the main switch (1.1) and green push button (8) found on
top of the shredder.
2. Pressing these buttons (main switch 1.1 rst) turns the shredder on and places it in
the stand-by mode.
3. Pressing these buttons again turns the shredder off.
ALWAYS TURN SHREDDER OFF IF IT WILL BE UNATTENDED FOR LONG PERIODS OF TIME
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SHREDDING
Turn shredder on. Insert paper squarely into Feed Opening (3). A light barrier will automatically activate the shredding mechanism. Continue feeding paper into the Feed
Opening until the shredding mechanism begins to draw the paper in. At this point, allow
the paper to feed into the shredder on its own. Once the paper has passed completely
through the shredding mechanism, the electronic controls will automatically stop the
machine.
To shred a piece of paper too small to break the light barrier, press the FORWARD button
(7) once to override the auto ON/OFF function. The shredder will continue to run until
the FORWARD button (7) is pressed again.
Microche and transparecies can also be shredded in the same manner as paper, however,
you should shred a piece of paper after every 8 or 10 sheets of plastic. This helps clean
plastic particles out of the shredding mechanism.
CAPACITY
Capacity is the number of sheets of 8½ ”x 11” paper that can be shredded at one time.
These gures are approximate and machines may vary slightly due to various conditions.
It is not recommended that you try to run your shredder at maximum capacity, as this
increases the chance of a paper jam.
Model 20 Lb. Bond 16 Lb. Bond
20390 55 60
20392 25 30
20394 9 11
20396 38 43
CLEARING A PAPER JAM
If too many sheets of paper are fed into your shredder at one time, it may cause a paper
jam. Running your shredder at maximum capacity increases the chance of a paper jam. If
a paper jam occurs, it is easy to clear by following these simple steps:
The Auto-Reverse feature, built into the electronic versions of DAHLE High Capacity
Shredders, helps prevent paper jams. If the Auto-Reverse feature is activated an audible
alarm sounds and the paper Jam Indicator (6) lights up. If this situation occurs, follow
these simple steps:
ALWAYS TURN SHREDDER OFF IF IT WILL BE UNATTENDED FOR LONG PERIODS OF TIME
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1. Remove paper from Feed Opening. The REVERSE button (7a) may be used if excess
paper remains in the Feed Opening (not on Model 20394). Clear shredding mechanism
by pressing the FORWARD button (7).
2. Separate some of the sheets and continue shredding.
20394
1. In case of a paper jam the shredder runs backwards for 0,5 sec.
2. Remove paper from feed opening. Clear shredding mechanism by pressing the
FORWARD button (7). The REVERSE button (7a) is locked until the FORWARD button
(7) has been pressed.
3. Separate some of the sheets and continue shredding.
CHANGING THE SHRED BAG
When the Shred Bag is full, the shredder will automatically shut down. On the electronic
models an LED indicator will ash and an audible alarm will sound. Changing the Shred
Bag is quick and easy if you follow these simple directions.
1. Turn shredder off
2. Open Door (11) using Door Handle (10) to expose Waste Bin (9) and Shred Bag.
3. Slide Waste Bin and full Shred Bag from shredder.
4. Dispose of full Shred Bag.
5. Install new Shred Bag in Waste Bin, draping end of Shred Bag over the lip of the
Waste Bin.
6. Slide Waste Bin, with new Shred Bag installed, back into shredder.
7. Close Door.
8. Turn on shredder and continue shredding.
NOTE: SHREDDER WILL NOT OPERATE UNLESS DOOR IS COMPLETELY CLOSEDODS OF TIME
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CARING FOR YOUR SHREDDER
Clean covers with a clean dry cloth. Do not use water or solvents. Make sure you disconnect your shredder from its power source before cleaning.
Paper shredders, like all mechanical equipment, need proper maintenance to ensure
efcient operation. Periodic lubrication of the cutting blades is important to offset the
friction generated within the cutting head. Frequency of lubrication will vary depending
on the shred size and the amount of usage. A strip-cut shredder receiving light use
(1 – 2 hours per week) will require lubrication only once or twice a month, while the
same machine used 1 – 2 hours per day will require lubrication weekly. A cross-cut shredder should be lubricated every 1/2 hour of shredding time to maintain maximum capacity
and efciency.
The procedure for lubricating your shredder is simple, and can be performed by any operator. The oil is packaged in a squeeze bottle and is applied directly to the cutting blades
through the feed opening (3). Run a ne stream of lubricant from one side of the feed
opening to the other. Run the shredder in REVERSE for a few seconds to help distribute
the lubricant evenly. You can now continue shredding as usual.
Repairs on your paper shredder should only be performed by qualied technicians. If you
need service, contact your local dealer, or you can contact DAHLE North America Custo-
mer Service between 8:30 am and 5:00 pm EST at (800) 995-1379.
Models 20392, 20394, 20396
are equipped with an automatic oiling system
Using the automatic oiler will help maintain a
permanent cutting quality and will aid in
keeping your shredder running at full capacity.
DAHLE Shredder Oil is the only lubricant you
should use in your paper shredder. It has been
specially formulated so as not to leave any residue that could attract dust and clog the shred-
ding mechanism. You can order DAHLE Shredder
Oil from your local dealer.
ALWAYS TURN SHREDDER OFF IF IT WILL BE UNATTENDED FOR LONG PERIODS OF TIME
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Installation of the automatic oiling system
NOTE:
TO AVOID DAMAGES TO THE AUTOMATIC OILING SYSTEM ONLY USE THE SHREDDER WITH
INSTALLED EXTERNAL OIL TANK!
1. Remove screw (1) from mounting hole (2)
2. Hang external oil tank (3) to the support pins (4)
3. Secure tank with the screw (1)
4. Push oil supply tube (5) over brass hose barb (6)
5. Open hose clamp (7) with a suitable tool (pair of tongs) and position it near the the
bottom of supply tube where it covers the thickest part of the hose barb
6. Open left cap (8) and ll tank with DAHLE Shredder Oil
NOTE:
WHEN OIL LEVEL DROPS BELOW MINIMUM THE BAG FULL INDICATOR WILL
LIGHT PERMANENT
IF ANY OTHER PROBLEMS OCCUR. CALL YOUR AUTHORIZED DAHLE SERVICE DEALER
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DAHLE Shredder Oil is the only lubricant you should use in your paper shredder. It has
been specially formulated so as not to leave any residue that could attract dust and
clog the shredding mechanism. You can order DAHLE Shredder Oil from your local dealer.
Repairs on your paper shredder should only be performed by qualied technicians. If you
need service, contact your local dealer, or you can contact DAHLE North America Custo-
mer Service between 8:30 am and 5:00 pm EST at (800) 995-1379.
BEFORE YOU CALL FOR SERVICE
SYMPTOM POSSIBLE CAUSES SOLUTION
No Power 1. Power buttons not pressed Press buttons (green light turns on)
2. Unit unplugged Connect to outlet
3. Outlet dead Reset circuit breaker
4. Door not fully closed Close Door
5. Shred Bag full Change Shred Bag
Low Capacity 1. Cutting blades dry Lubricate cutting blades according
to instructions
Bag Full ON Shred Bag full or low Oil Change Shred Bag or ll with Oil
DAHLE SHREDDER SUPPLIES AND ACCESSORIES
CleanTEC® Filter
Stock # Description
20710 For all DAHLE CleanTEC® Shredders
Shredder Oil
Stock # Description
20740 6 - 12 oz. bottles
20741 4 - 1 gal. bottles
Shred Bags
Stock # Description
701 For 401xx shredders (200/box)
704 For 4x2xx shredders (100/box)
705 For 208xx, 4x3xx & 4x4xx shredders (100/box)
706 For 4x5xx, 4x6xx, & High Capacity Shredders (100/box)
®
Dahle North America, Inc.
49 Vose Farm Road
Peterborough, New Hampshire 03458
(800) 995.1379 / www.dahle.com
16100-26511 - 20390 - 07/2015
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