Dacor EG486 User Manual

Use and Care

Epicure® Cooktop

For Use With Models EG366 and EG486

Part No. 102024 Rev. C

Ta b l e o f C o n t e n t s

Important Safety Instructions .................................................1-4

Getting To Know Your Cooktop ..............................................4-5

Setting Up Your Cooktop .......................................................6-7

Operating the Cooktop ..........................................................8-9

Cooking Tips ...........................................................................10

Accessories and Replacement Parts......................................10

Cleaning and Maintenance ................................................11-12

Before You Call for Service.....................................................13

Warranty & Service .................................................................14

Notes .................................................................................15-16

Warranty Card ......................................................... Back Cover

To Our Valued Customer:

Congratulations on your purchase of the very latest in Dacor products! Our unique combination of features, style and

performance make us The Life of the Kitchen, and a great addition to your home.

In order to familiarize yourself with the controls, functions, and full potential of your new Distinctive Appliance, we

suggest that you thoroughly read this use & care manual, beginning with the Important Safety Instructions section.

All Dacor appliances are designed and manufactured with quality and pride, while working within the framework of our

company value. Should you ever experience a problem with your product, please first check the Before You Call for

Service section of this manual for guidance. It provides useful suggestions and remedies prior to calling for service.

Valuable customer input helps us to continuously improve our products and services, so please feel free to contact

our Customer Service Team for assistance with any of your product support needs.

Dacor Customer Service

1440 Bridge Gate Drive

Diamond Bar, CA 91765

Telephone: [phone]

Fax: [phone]

Hours of Operation: Monday through Friday

6:00 A.M. to 5:00 P.M. Pacific Time

Web Site: www.Dacor.com

Thank you for choosing Dacor for your home. We are a company built by families for families and we are dedicated

to serving yours. We are confident that your new Dacor product will deliver a high level of performance and

enjoyment for many years to come.

Sincerely,

Cheryl Crowe

Director, Customer Satisfaction

Important Safety Instructions

INSTALLER: Leave these instructions with the appliance.
CUSTOMER: Read this use and care manual completely

before using this appliance. Save it for future reference.
It contains important use and care information. Keep your
sales receipt or canceled check in a safe place. Proof of
original purchase date is required for w.arranty service.

If you have any questions, call:

®

Dacor
1-800-793-0093 (U.S.A. and Canada)
Monday — Friday 6:00 am to 5:00 pm Pacific Time
Website: www.Dacor.com
Have the complete model and serial number identification

of your cooktop ready. Record these numbers below for
easy access. The numbers are found on a label on the
under side of the chassis.

Model Number ___________________________________
Serial Number ___________________________________
Date of Purchase_________________________________

For warranty and service information, see page 14.

At Dacor, we continuously improve the quality and
performance of all our products. We may need to
make changes to this appliance without updating these
instructions.

Customer Service

Important Information About
Safety Instructions

The Important Safety Instructions and warnings in this
manual are not meant to cover all possible problems and
situations that can occur. Use common sense and caution
when installing, maintaining or operating this or any other
appliance.

Always contact the Dacor Customer Service Team
about appliance problems or situations that you do not
understand.

Safety Symbols and Labels

DANGER

Immediate hazards that WILL result in severe personal
injury or death.

WARNING

Hazards or unsafe practices that COULD result in severe
personal injury or death.

CAUTION

Hazards or unsafe practices that COULD result in minor
personal injury or property damage.

DANGER

IMPORTANT: If you smell gas:

Do not use or light any appliance.

•
Do not touch any electrical switch or use any electrical devices including the telephone in your building.

•
From a neighbors phone, immediately call the gas supplier. Follow the gas supplier’s instructions.

•
If you cannot contact the gas supplier, call the fire department.

•

IMPORTANT: To avoid the possibility of explosion or fire, do not store or use combustible, flammable or explosive
vapors and liquids (such as gasoline) inside or in the vicinity of this or any other appliance. Also keep items that could
explode, such as aerosol cans away from the cooktop. Do not store flammable or explosive materials in adjacent
cabinets or areas.

WARNING

NEvER use this appliance as a space heater to heat or

warm the room. Doing so may result in carbon monoxide
poisoning and overheating of the appliance.

NEvER cover any slots, holes or passages on the
cooktop and cooktop chassis. Doing so blocks air flow
through the cooktop and may cause carbon monoxide
poisoning. Aluminum foil linings may also trap heat,
causing a fire hazard. Keep all slots, holes and passages
clear of grease and grime.

WARNING

SAvE ThESE INSTRUCTIONS

1

3

Important Safety Instructions

General Safety Precautions

To reduce the risk of fire, electric shock, serious injury or death when using your cooktop, follow basic safety
precautions, including the following:

WARNING

If you receive a damaged product, immediately contact your dealer or builder. Do not install or use a damaged

1.
appliance.

Make sure that the cooktop has been properly installed and grounded by a qualified installer according to the

2.
accompanying installation instructions. Have the installer show you the location of the gas shut off valve and the
power cord so that you know where and how to turn off the gas supply and disconnect power to the cooktop.

Installations with less than 2 1/2" (64mm) from the rear of the cooktop to a combustible vertical surface must use

3.
Dacor ® backguard model(s) AEB3609, AEB3612, AEB4809, AEB4812 or a non-combustible material.

Do not install, repair or replace any part of the cooktop unless specifically recommended in the literature accompa-

4.
nying it. A qualified service technician should perform all other service.

Before performing any type of service, make sure that the gas supply and electrical power to the cooktop is turned

5.
off.

Only use the cooktop for cooking tasks expected of a home appliance as outlined in this manual. This cooktop is

6.
not intended for commercial use.

DO NOT TOUCH THE SURFACES OF THE COOKTOP DURING OR IMMEDIATELY AFTER USE. After use,

7.
make sure these surfaces have had sufficient time to cool before touching them.

Make sure individuals who use the cooktop are able to operate it properly.

8.
Never allow anyone, including children to sit, stand or climb on any part of the cooktop. Doing so may cause

9.
damage, serious injury or death. Do not leave children alone or unattended in the area around the cooktop. Do not
allow children to play with the controls, pull on the handle or touch other parts of the cooktop.

Do not store items of interest to children on top of or above the cooktop. Children could be burned or injured while

10.
climbing on the appliance.

Do not attempt to use this appliance in the event of a power failure.

11.
Do not tamper with the controls. Do not adjust or alter any part of the cooktop unless specifically instructed to do

12.
so in these instructions.

Do not cover the burners and grates with anything except properly selected utensils. Decorative covers may cause

13.
a fire hazard or damage to the cooktop if a burner is accidentally turned on with the cover in place.

Do not heat unopened food containers such as baby food jars and cans. Pressure build up may cause the con-

14.
tainer to burst and cause injury.

Clean the cooktop thoroughly before operating it for the first time.

15.
Keep flammable items, such as paper, cardboard, plastic and cloth away from the burners and other hot surfaces.

16.
Do not allow pot holders to touch hot surfaces or gas burners.

Do not wear loose or hanging apparel while using the cooktop. Do not allow clothing to come into contact with the

17.
cooktop and surrounding areas during and immediately after use.

Do not use towels or bulky cloth as pot holders.

18.
Do not hang flammable or heat sensitive objects over the cooktop.

19.
If the cooktop is near a window, do not use long curtains as window treatment. The curtains could blow over the

20.
cooktop and create a fire hazard.

To avoid the possibility of fire, do not leave the cooktop unattended when in use.

21.
Clean and maintain the cooktop regularly as instructed in this manual. Keep the entire cooktop, ventilation filters

22.
and cooktop hoods free of grease that could catch fire.

2

Important Safety Instructions

WARNING

Use cookware only for its intended purpose. Check the manufacture’s recommendations before use to determine if

23.
a utensil is suitable for use on a cooktop. Certain types of glass, ceramic and earthenware are not suitable for use
on a cooktop. Personal injury or damage may result from the improper use of cookware.

Select cookware carefully. Use utensils of the proper size, material and construction for the particular type of

24.
cooking being done. Utensils need to be large enough to contain the desired quantity of food without boil-overs or
spill-overs. Choose pans with easy to hold handles that will stay cool while cooking. Do not use utensils with loose
handles. Avoid using pans that are too heavy to lift safely.

Use extreme caution if adding water to food on a hot cooktop. The steam can cause serious burns or scalds.

25.
Use only dry pot holders when removing food and cookware from the cooktop or oven. Wet pot holders can cause

26.
steam burns.

Make sure that all the cooktop parts are dry before lighting a burner.

27.
Turn the knobs to the OFF position prior to removing them from the valve stems.

28.
The cooktop should never be operated without the knobs and trim

29.
rings in place.

Non-stick coatings, when heated, can be harmful to birds. Remove

30.
birds to a separate, well-ventilated room during cooking.

This appliance is equipped with a three-prong grounding plug for

31.
your protection against possible electric shock hazards. It must be
plugged into a dedicated, grounded receptacle. Where a standard
two-prong wall receptacle is encountered, it is the personal respon-
sibility and obligation of the customer to have it replaced with a
dedicated, properly grounded three-prong wall receptacle. Do not
under any circumstances, cut or remove the third (ground) prong
from the power cord. Do not use an adapter plug. Do not use an
extension cord. Do not use a power cord that is frayed or damaged.
The use of a ground fault interrupter (GFI) is not recommended.

When deep fat frying:

32.

- Be certain that the pan is large enough to contain the desired volume of food without overflow caused by the
bubbling of the fat. Never leave a deep fat fryer unattended.

- Avoid frying moist or frost-covered foods. Foods with high water content may cause spattering or spilling of the
hot fat.

- Heat fat slowly, and stir together any combination of oils and fats prior to applying heat. Utilize a deep fat frying
thermometer to avoid heating the fat to temperatures above the flash point.

TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A RANGE TOP GREASE FIRE:

33.

SMOTHER FLAMES with a close-fitting lid, cookie sheet or metal tray, then turn off the burner. BE CAREFUL

a.

TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE AND CALL THE FIRE
DEPARTMENT.

NEVER PICK UP A FLAMING PAN - you may be burned.

b.

DO NOT USE WATER, including wet dish cloths or towels - a violent steam explosion may result.

c.

Use a fire extinguisher ONLY if:

d.

You have a Class ABC extinguisher, and you already know how to operate it.

•
The fire is small and contained in the area where it started.

•
The fire department is being called.

•
You can fight the fire with your back to an exit.

•

Power cord with

three-prong plug

Grounded type
wall receptacle

3

5

Important Safety Instructions

CAUTION

Do not allow acids (citrus juices, tomato sauces, etc.) to remain on the cooktop’s surfaces. The porcelain finish

1.
may stain.

Never use the cooktop surface as a cutting board.

2.
Do not try to remove heavy spills with a sharp object such as a knife or metal spatula. Sharp objects may scratch

3.
the cooktops surfaces.

Do not expose the knobs or trim rings to direct flame, hot utensils or other sources of heat.

4.

Getting to Know Your Cooktop

Model Identification

36-Inch (EG366)

(One 14-Inch Grate, Two 10-Inch Grates)

Special Cooktop Features

Perma-Flame™: The Perma-Flame instant re-ignition
feature automatically re-lights a burner quickly if it goes
out. With Perma-Flame, your cooking experience is
uninterrupted because the flame is re-ignited at the same
level as when it went out.

Smart Flame™: Smart Flame technology reduces the
temperature under the fingers of the porcelain-coated cast
iron grates. Smart-Flame extends grate life and protects the
finish.

48-Inch (EG486)

(Three 14-Inch Grates)

SimmerSear™: Dacor ’s exclusive precision burner control

system. It allows you to cook with a wide range of heat
settings, from simmer to sear.

4

Getting to Know Your Cooktop

About the Cooktop

Grate

Burner Control

Knob

Trim Ring

Burner

Spill Tray

Model EG366 Shown

GRATES: The porcelain coated cast iron grates support

the cooking utensils during cooking. They are removable to
allow the area below and around the burners to be cleaned
easily. The size and location of the grates depends on the
model of the cooktop.

BURNERS: The cooktop generates a spark to light the
burner when you turn the knob to ON. Gaskets around the
underside of the burner bases prevent spilled liquids from
leaking into the cooktop’s internal parts.

Burner Locations

2000 to 8500 BTU Stack Burner

A.

2200 to 16000 BTU Stack Burner

B.

1000 to 18000 BTU Crown Burner

C.

BURNER CONTROL KNOBS: Use the knobs to turn on
the burners and adjust the flame size. The matching knob
illuminates when a burner is on.

TRIM RINGS: Located behind each knob. They prevent
liquids from getting into the cooktop’s internal parts.

SPILL TRAYS: The spill trays catch any food that falls
through the cooktop grates.

EG366 EG486

5

7

Setting Up Your Cooktop

Burner Assembly

WARNING

To avoid the chance of fire, explosion or carbon monoxide
poisoning, do not attempt to use your cooktop without the
burners completely and properly assembled. The burner
rings spread the flame evenly around the burner cap. The
burner rings must be properly seated for proper burner
lighting and operation.

Stack Burners

Crown Burner

Crown Burner

Crown Burner Assembly

Put the burner head(s) in place as shown below. The

1.
locating tab on the burner head goes in the keyed hole
as shown.

Put the burner ring(s) on the burner head(s) as shown

2.
below. Match the tabs on the bottom of the ring to the
slots on the burner head. Twist each ring back and forth
slightly to make sure it is properly seated.

Put the burner cap(s) on top of the burner ring(s). The

3.
ridge around the bottom edge of the cap goes around
the top of the burner ring.

Step



Ridge on bottom
of Burner Cap

Step



Burner Ring

Burner Locations

Stack Burner Assembly

Put the burner rings on the burner bases as shown

1.
below. Match the correct sizes. The bottom of the
correct size burner ring fits inside the top of the
matching burner base.

Turn the ring until it drops into place. Twist each ring

2.
back and forth slightly to make sure it is properly seated.

Put the burner caps on top of the burner rings. The ridge

3.
around the bottom edge of the cap goes around the top
of the burner ring.

Ridge on bottom of
Burner Cap

Step

Step





Burner Ring

Tabs
Slots

Step

Put locating tab
into keyed hole

Keyed Hole

Crown Burner Assembly

Burner Head



Burner Base

Step



Stack Burner Assembly

Burner Base

6

Setting Up Your Cooktop

Grates

Gently set the grates on top of the spill tray. Put the legs
of each grate into the corresponding dimples. On model
EG366, the middle grate is larger than the other two.

When installing the knobs, align the “D-shaped” opening

•
on the back of the knob with the end of the valve shaft.
Carefully push the knob on until it stops.

Put the remaining knobs on the outer valve shafts.

•

Installing the Burner Knobs

There are two different types of knobs for the cooktop.
The knobs for the center burners have the words “MAX
GRIDDLE” on them.

Put the knobs with “MAX GRIDDLE” written on them

•
onto the inner (center burner) valve shafts.

Icons on Outer Burner Knob

CAUTION

Installing the cooktop knobs in the wrong position may
result in damage to the cooktop griddle. The knobs for
the center burners are marked with the maximum griddle
settings.

Icons on Center Burner Knobs

7

9

Operating the Cooktop

Selecting the Cookware

WARNING

To avoid burns and scalding, always turn pan handles

•
to a position where they cannot be easily hit. Also,
handles should not extend over adjacent burners.
Always set utensils gently onto the grates and center
them so that they are well-balanced.
Do not drag cookware across the grates. Sliding may

•
damage the finish. Lift utensils to reposition them. Do
not drop them on the grate.
To avoid burns or fire hazard, reduce the flame level

•
if it extends beyond the bottom of the utensil. A flame
that extends up the sides of the utensil is potentially
dangerous.
Cookware with rough bottoms can cause permanent

•
damage to the coated surfaces on the grates.

For overall safety and best cooktop performance, select
the correct cooking utensil for the food being cooked.
Improperly selected cooking utensils will not cook evenly or
efficiently.

Use cookware that:

Has flat, smooth bottoms.

•
Is well balanced.

•
Has tight fitting lids to keep heat, odors and steam in.

•

Lighting a burner

WARNING

•

In the interest of safety, always light the burner first
before putting the cooking utensil on the grate. Turn
the burner knob to the off position before removing
the utensil.

•

Do not turn the knob past the h
Doing so may result in a burst of flame that could
cause burns or damage to the surrounding area.
Do not touch any burner cap, burner base or igniter

•
while the igniter is sparking. An electrical shock could
result.
If the gas does not ignite after four seconds or if the

•
flame goes out and gas escapes, turn the knob to the
OFF position. Open a window and allow at least five
minutes for the gas to dissipate. Repeat the lighting
procedure.
Always check the position of the control knobs to

•
make sure the cooktop is off when you are finished
cooking.
Do not operate the cooktop without all the burner

•
components in place. If the burner ring and cap are
not properly seated, the burner may not operate
correctly. See page 6 for assembly instructions.
Never light the burners with a match or other open

•
flame.

Each burner control knob has a small diagram
next to it to tell you which burner it operates.

To light a burner:

1.

Push in on the knob and turn it counter-clockwise to
the hIGh position. The igniter for the burner will spark
repeatedly until it lights. The spark makes a “clicking”
sound. The burner should light within four seconds.

IGh position until lit.

IMPORTANT:

Avoid spills as much as possible. The porcelain surfaces

•
of the grates, spill trays and burner caps are acid­resistant but not acid-proof. Some foods can cause
permanent damage if allowed to remain on porcelain
surfaces.

Burner Knob Settings

HIGHOFF LOW

2.

The flame should burn evenly around the perimeter of
the burner, except underneath each grate support finger,
where the flame height is reduced by Dacor
Flame™ feature. A normal flame is steady and blue in
color. Foreign material in the gas line, especially in new
construction, may cause an orange flame during initial
operation. This will disappear with further use. Small
yellow tips on the ends of the flames are normal when
using LP gas.

8

’s Smart-

Operating the Cooktop

Lighting a burner (cont.)

If a burner does not ignite, the igniter continues to spark

3.
or if the flame is not spread evenly around the burner
cap, see the Before You Call for Service section on
page 13.

Place the cooking utensil on the grate.

4.
Adjust the flame to the level necessary to perform the

5.
desired cooking process.

Using the Griddle

1.

Before using the cooktop griddle for the first time,
wash it in hot, soapy water. Rinse it and allow it to dry
thoroughly.

2.

With all of the burners off and the cooktop cool to the
touch, put the griddle over the top of the middle grate
on the cooktop*. Fit the tabs that stick out of the bottom
of the feet into the inside corners of the grate. When it
is correctly installed, the griddle will rest securely about
1/2” above the top surface of the grate.

3.

Turn the left center burner knob to the light (h
position. Once lit, turn the knob to the MAX GRIDDLE
position, or lower if desired. DO NOT keep the burner
knobs higher than the MAX GRIDDLE setting after they
are lit!

Repeat step 3 for the right center burner knob.

4.

During cooking be careful with metal utensils on the surface
because they can scratch the non-stick coating.

Clean the griddle after each use. See page 12 for
instructions.

* The middle grate has burners of the same size in the
front and back for even heating.

IGh)

IMPORTANT:

When the cooktop is cool the igniter may continue to

•
spark if the control knob is set to the LOW position. The
burner will stop sparking when warm. The tendency to
spark when cold can be reduced by operating the burner
at a higher flame setting for about 60 seconds. After
60 seconds, lower the flame to cook. The burner will
also warm up faster if a utensil is placed on the grate.
The igniter will also spark automatically if the flame
is distorted by a draft or by the household ventilation
system. Eliminate any drafts or reduce the ventilation
blower speed to reduce this type of problem.

To keep the burners operating properly, keep the burner

•
igniters, burner rings and burner caps clean and dry. See
Cleaning the Cooktop starting on page 11.

Put grease trap toward back

Line up bottom of

griddle with top of grate

Do not turn burners higher than the MAX GRIDDLE
setting when using the griddle!

9

IMPORTANT!

Put the griddle over the center burners only!

11

Cooking Tips

Dacor ’s SimmerSear™ feature allows you precision

•
control of the flame. The larger the burner size, the wider
the range of control. See page 5 for the heat ranges of
the different burners.

Food cooks just as quickly at a gentle boil as it does at

•
a vigorous, rolling boil. Maintaining a higher boil than
necessary wastes energy and cooks moisture, food flavor
and nutrients out of the food.

Use a low or medium flame when cooking with utensils

•
that are poor conductors of heat, such as glass,
ceramic or cast iron. Reduce the flame until it covers
approximately 1/3 of the utensil diameter. Doing so will
ensure even heating and reduce the likelihood of burning
or scorching the food.

Accessories and Replacement Parts

DESCRIPTION DACOR PART NUMBER

Wok Ring AWR4
Griddle AG1424
9-Inch Backguard, Model EG366 AEB3609
9-Inch Backguard, Model EG486 AEB4809
12-Inch Backguard, Model EG366 AEB3612
12-Inch Backguard, Model EG486 AEB4812
Trim Kit, Black Chrome, Model EG366 and EG486 AEGTK6BC
Trim Kit, Brass, Model EG366 and EG486 AEGTK6BR
Trim Kit, Copper, Model EG366 and EG486 AEGTK6CP
10” Grate, Model EG366 (2 used per unit) 700037
14” Grate, Model EG366 (1 used per unit) and EG486 (3 used per unit) 700038

10

Cleaning and Maintenance

WARNING

Clean only the parts of the cooktop listed in this

•
manual. Clean them only in the manner specified.
To avoid dangerous fumes or damage to your

•
cooktop’s surfaces and accessories, use only the
types of cleaning solutions specified in this manual.
To avoid electrical shock or burns, turn off the burners

•
and make sure that all parts are cool before cleaning.
DO NOT turn the burners on during cleaning.
Do not use a steam cleaner to clean the cooktop.

•
Steam could penetrate the electrical components
and cause a short circuit. After cleaning the burners,
reassemble all of the burner parts before attempting
to operate the cooktop.
Always dry the cooktop parts completely before use.

•

CAUTION

Do not try to remove heavy spills with a sharp object

•
such as a knife or metal spatula. Sharp objects may
scratch your cooktop’s surfaces.
To prevent damage, do not use abrasive or corrosive

•
cleaners or applicators such as steel wool or scouring
pads, on any part of the cooktop unless instructed to
do so. Use only a sponge, soft cloth, fibrous or plastic
brush, or nylon cleaning pad for cleaning the surfaces
of your cooktop.
Do not remove the trim rings from the cooktop. Clean

•
only the outside edges of the trim rings. If you get
moisture inside the trim rings, damage to the knob
lights or other parts of the cooktop can occur.
Do not soak the knobs in water or put them in the

•
dishwasher.
Installing the cooktop knobs in the wrong position

•
may result in damage to the optional cooktop griddle.
The knobs for the center burners are marked with the
maximum griddle settings.

Knobs and Trim Rings

Wash the knobs regularly with a solution of warm soapy

•
water. Dacor recommends hand dishwashing liquid.

Turn the knobs to the off position to remove them for

•
cleaning or replacement.

Grasp each knob and pull straight back, to remove.

•
Clean the outside edges of the trim rings while the knobs

•
are removed. Wipe them with a soft damp rag.

To replace the knobs, align

•
the “D-shaped” opening on
the back of the knob with
the end of the valve shaft.
Carefully push the knob on
until it stops. Make sure you
put the two knobs with the
words “MAX GRIDDLE” on
the two valve stems closest
to the center.

Cleaning the Cooktop

To keep the cooktop looking and operating its best, clean it
after every use. Also, quickly wipe up spills that occur while
cooking. Be careful not to touch any hot areas. Spills that
remain on hot burner parts will be very difficult to clean,
especially if allowed to burn on. Certain types of food,
such as tomatoes, citrus juices, vinegar, alcohol and milk
can damage the finishes if you allow them to stand for any
length of time.

IMPORTANT: The cooktop is exposed to extremely high
temperatures. The grates are put under a lot of stress when
hot utensils are placed on them. In addition, the cooktop
parts are occasionally
exposed to acidy food
spill-overs. These severe
operating conditions, cause
the porcelain enamel parts
on your cooktop to undergo
a change in appearance
over time. If you care for and
clean these parts carefully,
you will slow down, but not
eliminate, the aging process.

Cooktop
Disassembly

When the cooktop is cool, remove the grates from the top
of the cooktop.

Lift the burner caps and burner rings off of the burners.
Remove the burner heads from the crown burners.

Cleaning the Grates, Spill Trays and WOK
Ring

The grates, spill tray and
WOK ring are coated with
a porcelain finish. For
everyday cleaning, use a
soft cloth or non-abrasive
pad with warm soapy water
to clean all of the porcelain
parts.

If necessary, tough stains may be removed by applying
full-strength sprays such as Simple Green™, Ajax™ All­Purpose Cleaner or Formula 409™. To minimize wear, use
the mildest cleaner needed to get the surface clean.

CAUTION

Do not clean the cooktop grates, burner parts or WOK
ring in a dishwasher. They will be damaged.

For extremely stubborn stains, you may use a mildly
abrasive cleaner or applicator, such as Soft Scrub™,
Bon Ami™, S.O.S.
pads. Use these cleaners with extreme care and only on
occasion. Extensive use of these types of abrasives will
eventually damage the porcelain enamel.

11

®

pads or other soap-filled steel wool

13

Cleaning and Maintenance

Cleaning the Cooktop (cont.)

Burner Components and Igniters

IMPORTANT: The igniter(s) will not work properly if the
burner cap, burner ring, burner base or the igniter itself are
not clean. Dirty or wet igniters may not spark at all.

After dissembling the burners, check for any dirt or grime
deposited on the individual parts, including the igniters.

Burner

Cap

Burner

Cap

Burner

Ring

Burner

Ring

Burner

Head

Igniter

Stainless Steel Surfaces

CAUTION

CAUTION

Always wipe stainless steel (silver colored) surfaces

•

Always wipe stainless steel (silver colored) surfaces

•
with the grain. To prevent scratching, do not use

with the grain. To prevent scratching, do not use
abrasive cleaners or scrubbers on stainless steel

abrasive cleaners or scrubbers on stainless steel
surfaces.

surfaces.

Clean stainless steel surfaces with a mild solution of
detergent and warm water. Rinse and dry with a soft, lint­free cloth.

You may also use Dacor Stainless Steel Cleaner on the
stainless steel surfaces. Use it according to the directions
on the package.

Brass, Chrome and Copper Surfaces

CAUTION

CAUTION

To prevent scratching, do not use abrasive cleaners

•

To prevent scratching, do not use abrasive cleaners

•
or scrubbers on metal surfaces.

or scrubbers on metal surfaces.

Using a soft cloth, clean metal surfaces with a mild solution
of detergent and warm water. Rinse and dry with a soft,
lint-free cloth.

Igniter

Burner

Burner

Base

Crown Burner Parts

1.

Using the igniter cleaning brush that came with your
cooktop, brush completely around the igniter, including
over and under the edge of the metal top and porcelain
base. Use care while cleaning because the porcelain
is fragile and can crack or break. Do not use water to
clean the igniters. If necessary, use a small amount of
rubbing alcohol to help dissolve grime

2.

Examine the burner rings. Remove anything stuck in the
holes with a straightened paper clip, wire or needle. Be
careful not to scratch or damage the ring and cap. Do
not distort the shape of the burner ring holes.

3.

Clean all the burner parts, including the burner bases,
with window cleaner or rubbing alcohol. Use a cleaning
brush with plastic bristles or a firm tooth brush. When
done, rinse the parts well with clean water. Dry all the
parts thoroughly before re-assembling them.

4.

Reassemble the cooktop according to the burner and
grate assembly instructions starting on page 6. Test
the burners after reassembling them. If the flame is
uneven, be sure that the brass burner ring and porcelain
burner cap are properly positioned, then check for any
remaining dirt or grime on the burner parts or igniter. If
erratic clicking is still present, make sure the igniter is
completely dry. If the unit still exhibits problems after
drying, call your local Dacor

Stack Burner Parts

®

Authorized Service Agent.

Base

Cleaning the Griddle

Clean the griddle after each use. Wash it thoroughly in
hot soapy water to avoid stains from grease build-up.
The griddle is coated with a non-stick coating for easy
cleaning. Warm water and liquid detergent are all that are
needed for cleaning. Remove stubborn spots with a non­abrasive plastic mesh pad. To prevent scratching, do not
use abrasives or abrasive cleaners. Use the soft side of a
sponge to scrub it. Dry it with a lint-free cloth.

12

Before You Call for Service

Problem Solution Guide

PROBLEM MAY BE CAUSED BY WHAT TO DO

Igniters do not spark. Cooktop not connected to

electrical power.
Power to electrical receptacle

is off.
Wet or dirty igniter. Clean according to Cleaning and Maintenance

Power outage. Contact power company.

No flame. Igniter not working (no clicking

sound).
Wet or dirty igniter. Clean according to Cleaning and Maintenance

Gas is turned off. Make sure the gas supply valve is in the on position.
Gas supply interrupted. Contact gas company.

Flame is distorted, yellow or
very large.

Igniter continues to spark
(click) after flame ignites.

Flame goes out at low
setting.

Burner ring or burner cap is
dirty or clogged.

Burner ring or burner cap not
properly positioned.

Cooktop set up to use a
different type of gas (Natural
or LP) or set up for different
altitude.

Gas regulator is not installed or
faulty.

Burner is cold. Burners may continue to spark for up to 60 seconds

Flame distorted by air draft. Minimize any air drafts around the cooktop. Close

Wet or dirty igniter. Clean according to Cleaning and Maintenance

Burner ring or burner cap is
dirty.

Burner ring or burner cap not
properly positioned.

Air intake holes obstructed. Check to make sure air holes above knobs are not

Low gas pressure. Contact gas company.

Check to make sure power cord is connected to
electrical receptacle.

Turn power on at junction box. Check for tripped
circuit breaker or blown fuse.

section.

See igniters do not spark above.

section.

Clean according to Cleaning and Maintenance
section.

Make sure burner is assembled according to the
Setting Up Your Cooktop section.

Have a qualified service technician check to make
sure that the cooktop is set up for the type of gas and
the correct altitude.

Have a qualified service technician check the gas
regulator.

when cold and set to low. See Operating the
Cooktop section for more information on how to
minimize.

nearby windows.

section.
Clean according to Cleaning and Maintenance

section.
Make sure burner is assembled according to the

Setting Up Your Cooktop section.

blocked.

13

15

Warranty and Service

Product Maintenance

Do not perform any maintenance other than that instructed
in the Cleaning and Maintenance section of this manual.
A qualified service technician should perform all other
service.

Getting Help

Before you obtain service, please review the Before You
Call for Service section on page 13. If you have performed

the checks in the Problem Solution Guide and the
problem has not yet been remedied, please visit our web
site or contact our Customer Service Team for a listing
of Dacor ® authorized service agents. Prior to requesting
service, it is helpful to be familiar with the warranty terms
and conditions on this page.

Contact us through our web site at:
www.Dacor.com

Dacor Customer Service:

Tel: [phone]
Fax: [phone]

Business Hours: 6:00

You may also write us at:

Dacor Customer Service
1440 Bridge Gate Drive
Diamond Bar, CA 91765

At Dacor, we believe that our quality of service equals
that of our product. Should your experience with our
service network or product be different, please contact our
Customer Service Team and share your encounter with us.
We will do our utmost to resolve the situation for you and
deliver on our Dacor promise.

If you need anything clarified, just let us know.

a.m. - 5:00 p.m. Pacific Time

What Is Covered

CERTIFICATE OF WARRANTIES: DACOR COOKTOPS
WIThIN ThE FIFTY STATES OF ThE U.S.A., ThE

DISTRICT OF COLUMBIA AND CANADA*:

FULL ONE-YEAR WARRANTY
If your DACOR product fails to function within one year of

the original date of purchase, due to a defect in material
or workmanship, DACOR will remedy the defect without
charge to you or subsequent users. The owner must
provide proof of purchase upon request, and have the
appliance accessible for service.

*Warranty is null and void if non-CSA approved product is
transported from the U.S.

OUTSIDE ThE FIFTY STATES OF ThE U.S.A., ThE
DISTRICT OF COLUMBIA AND CANADA:

LIMITED FIRST YEAR WARRANTY
If your DACOR product fails to function within one year of

the original date of purchase, due to a defect in material
or workmanship, DACOR will furnish a new part, F.O.B.
factory to replace the defective part. All delivery, installation,
and labor costs are the responsibility of the purchaser. The
owner must provide proof of purchase, upon request, and
have the appliance accessible for service.

What Is Not Covered

Service calls to educate the customer in the proper use

•
and care of the product.

Failure of the product when used for commercial,

•
business, rental or any application other than for
residential consumer use.

Replacement of house fuses or fuse boxes or resetting of

•
circuit breakers.

Damage to the product caused by accident, fire, flood or

•
other acts of God.

Breakage, discoloration or damage to glass, metal

•
surfaces, plastic components, trim, paint or other
cosmetic finish, caused by improper usage or care,
abuse or neglect.

THE REMEDIES PROVIDED FOR IN THE ABOVE
EXPRESS WARRANTIES ARE THE SOLE AND
EXCLUSIVE REMEDIES. THEREFORE, NO OTHER
EXPRESS WARRANTIES ARE MADE, AND OUTSIDE
THE FIFTY STATES OF THE UNITED STATES, THE
DISTRICT OF COLUMBIA AND CANADA, ALL IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO,
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR USE OR PURPOSE,
ARE LIMITED IN DURATION TO ONE YEAR FROM
THE DATE OF ORIGINAL PURCHASE. IN NO EVENT
SHALL DACOR BE LIABLE FOR INCIDENTAL EXPENSE
OR CONSEQUENTIAL DAMAGES. NO WARRANTIES,
EXPRESS OR IMPLIED, ARE MADE TO ANY BUYER
FOR RESALE.

Some states do not allow limitations on how long an implied
warranty lasts, or do not allow the exclusion or limitation
of inconsequential damages, so the above limitations or
exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights
that vary from state to state.

14

Notes

15

NO POSTAGE

NECESSARY

IF MAILED

IN THE

UNITED STATES

DACOR INC.
ATTN: WARRANTY PROCESSING DEPT
1440 BRIDGE GATE DR STE 200
PO BOX 6532
DIAMOND BAR CA 91765-9861

BUSINESS REPLY MAIL

PERMIT NO. 4507

POSTAGE WILL BE PAID BY ADDRESSEE

FIRST-CLASS MAIL DIAMOND BAR CA

fold here

Notes

16

fold here

BUSINESS REPLY MAIL

FIRST-CLASS MAIL DIAMOND BAR CA

POSTAGE WILL BE PAID BY ADDRESSEE

DACOR INC.
ATTN: WARRANTY PROCESSING DEPT
1440 BRIDGE GATE DR STE 200
PO BOX 6532
DIAMOND BAR CA 91765-9861

PERMIT NO. 4507

NO POSTAGE

NECESSARY

IF MAILED

IN THE

UNITED STATES

Web Site: www.Dacor.com
Corporate Phone: [phone]

WARRANTY INFORMATION

IMPORTANT:

Your warranty will not be activated until you activate it online or return this form to Dacor. If you have purchased more
than one Dacor product, please return all forms in one envelope or activate the warranty for each product online.

Please rest assured that under no conditions will Dacor sell your name or any of the information on this form for mailing list purposes. We
are very grateful that you have chosen Dacor products for your home and do not consider the sale of such information to be a proper way
of expressing our gratitude!

Place Serial Number Label Here

Your willingness to take a few seconds to fill in the section below will be sincerely appreciated. Thank you.

1. How were you first exposed to Dacor products? (Please check one only.)

 A. T.V. Cooking Show  F Builder

 B. Magazine  G. Architect/Designer
 C. Appliance Dealer Showroom  H. Another Dacor Owner
 D. Kitchen Dealer Showroom  I. Model Home
 E. Home Show  J. Other

2. Where did you buy your Dacor appliances?

 A. Appliance Dealer  D. Builder
 B. Kitchen Dealer  E. Other

 C. Builder Supplier

3. For what purpose was the product purchased?

 A. Replacement only  C. New Home
 B. Part of a Remodel  D. Other

4. What is your household income?

 A. Under $75,000  D. $150,000 – $200,000
 B. $75,000 – $100,000  E. $200,000 – $250,000
 C. $100,000 – $150,000  F. Over $250,000

5. What other brands of appliances do you have in your kitchen?
A. Cooktop C. Dishwasher
B. Oven D. Refrigerator

6. Would you buy or recommend another Dacor product?
 Yes  No

Comments:

Owner’s Name:
Street:
City: State: Zip:
Purchase Date: Email: Telephone:
Dealer:
City: State: Zip:

(Please Print or Type)

Last First Middle

cut here cut here

Please visit www.Dacor.com to activate your warranty online.

Thank you very much for your assistance. The information you have
provided will be extremely valuable in helping us plan for the future
and giving you the support you deserve.