Dacor DWR30M977WM, DWR30M977WS User Manual

Modernist Warming Drawer

DWR30M977WS, DWR30M977WM

User Manual

Part No. 110142 Rev B

Contents

Contents

Important information 4

Safety information 5

What you need to know about safety instructions 5
State of California Proposition 65 warning (US only) 6
For your safety 6
General safety 8

Introducing your new warming drawer 10

Overview 10
What’s included with your warming drawer 11

Operations 12

Control panel 12
To turn the unit on 13
Continuous operation 14
Preheating 15
Temperature scale °F→°C 15
Temperature and humidity control setting guidelines 16
Warming serving containers 17
Sabbath option 17

Care and maintenance 18

Care and cleaning of the warming drawer 18
Removing the drawer from the appliance 20
Re-installing the drawer 21

Troubleshooting 23

Warranty and Service 24

Getting Help 24
Warranty 24

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To Our Valued Customer:

Congratulations on your purchase of the very latest in Dacor® products! Our unique
combination of features, style and performance make us The Life of the Kitchen™, and a
great addition to your home.

In order to familiarize yourself with the controls, functions and full potential of your new
Dacor Appliance, read this use and care manual thoroughly, beginning with the Important
Safety Instructions section.

All Dacor appliances are designed and manufactured with quality and pride, while working
within the framework of our company value. Should you ever experience a problem with
your product, please first check the Troubleshooting section of this manual for guidance. It
provides useful suggestions and remedies prior to calling for service.

Valuable customer input helps us to continuously improve our products and services, so
please feel free to contact our Customer Service Team for assistance with any of your
product support needs.

Dacor Customer Service Team
14425 Clark Avenue
City of Industry, CA 91745

Telephone: [phone]

Fax: [phone]

Hours of Operation: Monday through Friday 6:00 A.M. to 5:00 P.M. Pacific Time

Website: www.Dacor.com

Thank you for choosing Dacor for your home. We are a company built by families for
families, and we are dedicated to serving yours. We are confident that your new Dacor
product will deliver a high level of performance and enjoyment for many years to come.

Sincerely,

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Important information

Installer: Leave these instructions with the appliance.
Customer: Read this use and care manual completely before using yo ur warming drawer.

Save it for future reference. It contains important use and care information.

For service and warranty information see page 24.

If you have any questions (other than warranty questions), call:

Dacor Customer Service

Important information

[phone] (U.S.A. and Canada)
Monday — Friday 6:00 a.m. to 5:00 p.m. Pacific Time
Web site: www.dacor.com

When you call, have the complete model and serial number for your appliance available.
The numbers are found on the product data label located on back of the drawer front. See
page 3 for label location. Write these numbers below for future reference.

Model number

Serial number

Date of purchase

Since Dacor continuously improves the quality and performance of our products, we may
need to make changes to the appliance without updating this manual. Visit www. dacor.
com to download the latest version of this manual.

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Safety information

Read and follow all instructions before using your Warming Drawer to prevent the risk
of fire, electric shock, personal injury, or damage when using the drawer. This guide does
not cover all possible conditions that may occur. Always contact your service agent or the
manufacturer about problems that you do not understand.

What you need to know about safety instructions

Warnings and important safety instructions in this manual do not cover all possible
conditions and situations that may occur. It is your responsibility to use common sense,
caution, and care when installing, maintaining, and operating your oven.

Important safety symbols and precautions

What the icons and signs in this user manual mean:

WARNING

Hazards or unsafe practices that may result in severe personal injury or death.

CAUTION

Hazards or unsafe practices that may result in minor personal injury or property damage.

CAUTION

To reduce the risk of fire, explosion, electric shock, or personal injury when using your
drawer, follow these basic safety precautions.

Do NOT attempt.

Do NOT disassemble.

Do NOT touch.

Follow directions explicitly.

Unplug the power plug from the wall socket.

Make sure the machine is grounded to prevent electric shock.

Safety information

Call a Dacor Customer Service for help.

Note

These warning signs are here to prevent injury to you and others. Please follow them
explicitly.

After reading this section, keep it in a safe place for future reference.

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Safety information

State of California Proposition 65 warning (US only)

WARNING: This product contains one or more chemicals known to the State of California
to cause cancer.

WARNING: This product contains one or more chemicals known to the State of California
to cause birth defects or other reproductive harm.

For your safety

Safety information

When using electrical appliances, you should follow basic safety precautions, including the
following:

CAUTION

• Use this appliance only for its intended purpose as described in this Owner’s Manual.

• Potentially hot surfaces include the Drawer vent opening, surfaces near the opening,
and crevices around the drawer.

Proper Installation - Be sure your appliance is properly installed and grounded by a
qualified technician.

User servicing - Do not repair or replace any part of the appliance unless specifically
recommended in this manual. All other servicing should be referred to a qualified
technician.

Always disconnect the power to the appliance before servicing by removing the
fuse or switching off the circuit breaker.

WARNING

• IMPORTANT- To avoid the possibility of explosion or fire, do not store or use
flammable or explosive vapors and liquids (such as gasoline) inside or in the vicinity of
this or any other appliance. Keep items that could explode, such as aerosol cans away
from the appliance. Do not store flammable or explosive materials in adjacent cabinets
or areas.

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WARNING

• NEVER use this appliance as a space heater to heat or warm the room.

WARNING

• Do not use water on grease fires – smother fire or flame or use dry chemical or foam­type extinguisher.

WARNING

• IMPORTANT: This appliance is equipped with a three prong grounding electric
plug for protection against possible electric shock hazards. It must be plugged
into a dedicated, grounded, electrical outlet. If only a two prong electrical outlet
is available, it is the responsibility of the customer to have it replaced with a
dedicated, properly grounded three prong electrical outlet. To avoid an electric

shock hazard, do not under any circumstances:

• Cut or remove the third (ground) prong from the
power cord.

• Use an adapter plug.

• Use a power cord that is frayed or damaged.

• Immerse the power cord or plug in water or other
liquid.

• Connect the appliance to an extension cord.

NOTE

Use of a ground fault interrupter (GFI) is not recommended.

Safety information

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Safety information

General safety

WARNING

• To reduce risk of fire, electric shock, serious injury or death when using this appliance,
follow basic precautions, including the following

• Read this manual completely before operating this appliance.

• Use this appliance only for its intended use as described in this manual.

• Use it only to warm food and heat plates and utensils. It is not designed for
commercial, industrial or laboratory use.

Safety information

• Do not install or operate a product that is damaged, has a damaged power cord or plug,
or is malfunctioning in any manner. Return the appliance to the nearest authorized
service facility for examination, repair or adjustment.

• Make sure that this appliance has been properly installed and grounded by a qualified
installer according to the accompanying installation instructions. Have the installer
show you the location of the electrical outlet so that you know where to disconnect
power to the appliance.

• Do not repair or replace any part of the warming drawer unless specifically
recommended in the literature accompanying it. All other service should be done by a
qualified technician.

• Use of accessory attachments not recommended by the appliance manufacturer may
cause injuries.

• Before cleaning or performing any type of service, make sure that the power plug is
disconnected from the electrical outlet and that the unit is cool.

• Keep the electrical cord away from heated surfaces.

• DO NOT TOUCH ANY HOT SURFA CES IN OR ON THE WARMING DRAWER DURING OR
IMMEDIATE LY AFTER USE. After use, make sure these surfaces have had sufficient
time to cool before touching them. Heating elements may be hot, even though they are
dark in color.

• To reduce the risk of fire in the warming drawer, do not overcook food. Do not leave it
unattended with paper, plastic or other combustible materials inside.

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WARNING

• To avoid the possibility of fire or burns, do not allow clothing, pot holders, towels or
rags to come into contact with any part of the warming drawer during and immediately
after use. Do not wear loose or hanging apparel while using this appliance.

• If materials inside the warming drawer should ignite, keep the drawer closed and shut
off the power at the circuit breaker panel or fuse box.

• Exercise caution when opening the drawer. Let hot air or steam escape before looking
or reaching into the warming drawer.

• Use only dry pot holders when removing food and cookware from the warming
drawer. Wet pot holders can cause steam burns.

• Do not put items like whole eggs, sealed containers or closed glass jars in the warming
drawer. They may explode when heated, causing injury.

• Do not place more than 50 pounds in the drawer.

• Properly clean and maintain the unit regularly as instructed in this manual. Clean only
those parts listed in this manual, in the manner specified.

• Do not use abrasive scrubbers or abrasive/caustic cleaners or detergents on this
appliance. They may permanently damage the finishes. Do not use aerosol cleaners,
because they may be flammable or cause corrosion of metal parts.

• Clean the appliance thoroughly before operating it for the first time.

• Make sure the warming drawer is used only by those individuals who are able to
operate it properly.

• Do not tamper with the controls.

• Preheat the warming drawer before use. • Never allow anyone, including children to
sit, stand or climb on any part of the appliance, including the drawer. Doing so may
cause tipping, damage, serious injury or death.

• Do not leave children alone or unattended in the area around the appliance. Do not
allow children to operate it, play with the controls, pull on the handle or touch other
parts.

• Do not store items of interest to children above the warming drawer. Children could be
burned or injured while climbing on the appliance.

Safety information

English 9

Introducing your new warming drawer

Overview

Introducing your new warming drawer

01

02

03

05

04

01 Control panel 02 Drawer front 03 Drawer cavity

04 Slider rail 05 Gasket

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What’s included with your warming drawer

Half rack (1)

Product Literature

(Installation and User

Guides, Planning Guide

Screws (7)

Introducing your new warming drawer

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Operations

Control panel

01 POWER : Turn on/off the Warming Drawer
02 Bread Proof : Activate the Bread Proof function.
03 Low : Activate the warming drawer with Low temperature preset.
04 Med : Activate the warming drawer with Medium temperature preset.
05 High : Activate the warming drawer with High temperature preset.

Operations

06
07 + (Temp) : Increase the temperature.

08 +1hr : Increase the timer setting by 1 hour.
09 - (Dur) : Decrease the timer setting.
10 + (Dur) : Increase the timer setting.

01 02 03 04 05 06 07 08 09 10

- (Temp) : Decrease the temperature.

NOTE

Before using the drawer, remove the protective film from the control panel by
grasping the tab in the upper-right corner and peeling away the fi

English12

lm.

To turn the unit on

The warming drawer is equipped with four temperature settings and a timer. The warming
drawer can also be set for continuous operation. See Table on page 16
settings for different foods.

1 2 3

1. Press the POWER button to turn on/off the Warming Drawer

2. Manually set the desired temperature or press a preset button.

NOTE

Press on +/- next to the temperature display to increase or decrease the temperature at
the predetermined setting.

3. Select the amount of time you want the warming drawer to be on : Press the -, + and
+1hr button until the desired number of hours is displayed on the control pane.

Setting Preset Buttons Temperature

Bread Proof

Low

Med

High

100°F (85 °F-120 °F )

40°C (30 °C-50 °C )

150 °F (121 °F-160 °F )

65 °C (51 °C-70 °C)

MED 175 °F (161 °F-190 °F )

80 °C (71 °C-90 °C )

HIGH 200 °F (191 °F-220 °F )

95 °C (91 °C-105 °C)

for suggested

Operations

Manual

85 °F (30 °C) ~ 220 °F (105 °C)

* Temperatures are approximate

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Operations

Continuous operation

• Every setting has a preset time of 1 hr., the time can be changed to a maximum of

• To bypass the predetermined time limit and operate continuously, press on the power

In continuous mode, the temperature display shows the default temperature setting,
the heat level can be adjusted on each mode, by pressing on + or -, each pressing is

Operations

equivalent to 5 degree increment. the display will not reflect the change of setting. In
Infinite mode the unit has to be turned off manually.

• When the warming drawer is on in continuous mode (∞), it will remain on until turned

• Food safety is an important consideration when using a warming drawer. In the Proof

Temperature

preset

12 hrs. 59 min. by pressing the +/- symbol next to the time display.

pad for 5 seconds, the word SAB will show in the display. Do not press on +/- on the
time display, this will revert to a time function.

NOTE

WARNING

off manually. To avoid a fire hazard or burns, exercise caution when operating the unit
in continuous mode.

and Low temperature settings, bacteria growth may occur. Use the Med and High
settings if holding certain foods for more than two to three hours.

Temperature

Manual setting

Timer

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Preheating

For best results, preheat your warming drawer for about 20 minutes before use. If you put
hot food into a cool, confined area, any steam that is present will condense. If you preheat
your warming drawer, there will be less chance of water due to condensation.

Preheat times vary depending on the temperature setting.

Temperature scale °F→°C

The warming drawer is preset to Fahrenheit. To Change the temperature scale from
Fahrenheit to Centigrade, Follow below steps.

1

1. Press on Med and High for three seconds, the temperature scale changes automatically.

2. To revert to Fahrenheit, press on Med and High for three seconds.

Operations

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Operations

Temperature and humidity control setting guidelines

Operations

Food Items

Bacon HIGH Crisp Uncovered

Beef - rare LOW Moist Covered

Bread - hard rolls LOW Crisp Uncovered

Bread - proofing PROOF Moist Damp towel

Casseroles LOW Moist Uncovered

Coffee cake LOW Moist Uncovered

Cooked cereals LOW Moist Uncovered

Dinner MED Moist Uncovered

Eggs LOW Moist Covered

Enchiladas LOW-MED Moist Uncovered

Fish/seafood LOW Moist Covered

Fried food HIGH Crisp Uncovered

Gravy, cream sauces LOW Moist Covered

Ham LOW Moist Covered

Hors D’oeuvres LOW-MED Crisp Uncovered

Lamb LOW Moist Uncovered

Pancakes LOW-MED Moist Covered

Pies - single crust LOW Moist Uncovered

Pizza LOW-MED Moist Covered

Potatoes - baked HIGH Crisp Uncovered

Poultry HIGH Moist Uncovered

Vegetables LOW Moist Covered

Waffles - crisp HIGH Moist Uncovered

Temperature

Settings

Moist-Crisp

Selection

Covered/Uncovered

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Warming serving containers

To warm plates, and other serving containers

1

1. Place them carefully into the warming drawer and set the temperature to Proof or

Low, depending upon your personal preference.

NOTE

• Do not drag plates across the drawer. They may scratch the drawer surface.

• Before using any delicate dinnerware in the warming drawer, determine its maximum
recommended usage temperature from the plate manufacturer. It is not necessary to
preheat the warming drawer when warming serving dishes.

• You can also use plastic wrapping on plates to keep foods hot and moist.

Sabbath option

Operations

This warming drawer is designed to allow for operation on the Jewish Sabbath and
Jewish Holidays.

Visit www.star-k.org for instructions.

1

1. Press and hold the POWER button for 5 second to activate Sabbath mode.

2. Choose heat Level by pressing, Low, Med or High. Heat level can be adjusted on each

mode, by pressing on + or -, each pressing is equivalent to 5 degree increment.

NOTE

The display will not reflect the change of setting

. During Sabbath mode, the warming

drawer is ON continuously and the unit has to be turned off manually.

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Care and maintenance

Care and cleaning of the warming drawer

CAUTION

• To prevent permanent surface damage to the unit, do not use abrasive cleaners or

scrubbers.

• Do not leave acids (citrus juices, tomato sauces, etc.) on the unit’s surfaces. The finish

may stain.

• Do not remove spills with a sharp object (e.g., knife, metal spatula), which may

scratch the surfaces.

• Always wipe stainless steel surfaces in the direction of the grain.

• Do not clean with benzene, thinner, bleach, or oth

surface damage and possibly a fire.

• Do not spray water on the warming drawer. This may cause the electric shock.

• Regularly use a dry cloth to remove such things as dust or water from the power

plug and contact points.

Control Panel

Clean the control panel with a soft cloth dampened with a solution of mild detergent
and hot water. Rinse and dry with a soft cloth. Do not let liquid pass behind the control

Care and maintenance

panel. Do not use abrasive cleaners or scrubbers. They may permanently mar the finish.

er harsh cleaners. They may cause

Gasket

The gasket runs around the drawer opening. Gently clean the gasket with a mild
detergent-hot water solution. Rinse and dry with a soft cloth. Damaging the soft gasket
material compromises the heat seal and thus, the unit's ability to perform efficiently.

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Stainless steel/ Black Stainless steel Surfaces

• Do not use abrasive cleaners or scrubbers. They may permanently damage the finish.

• Do not clean with benzene, thinner, bleach, or other harsh substances, which may

mar surfaces and possibly cause a fire.

• Do not spray water on the warming drawer. This may cause an electric shock.

• Regularly remove dust, dirt, and water from the power plug and contact points.

• Follow these steps before cleaning any drawer surfaces.

1. Unplug the warming drawer.

2. With a moistened, soft, lint-free cloth or paper towel, wipe surfaces inside and out.

3. With a dry cloth or paper towel, dry all surfaces well.

4. Plug in the warming drawer.

Drawer Slides

• The warming drawer has push-to-open sliders on each side of the drawer that let

the drawer slide in and out smoothly.

• Do not pull to open the drawer.

• The drawer slides do not need maintenance.

Care and maintenance

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Care and maintenance

Removing the drawer from the appliance

1. Open the drawer fully, and remove

2. Pull out the clamp, and detach the

Connector

3. Remove the screw on drawer (both

the clamp screw.

connector.

sides, near the front).

Care and maintenance

4. Remove the drawer.

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Re-installing the drawer

Clip

Slide

1. Extend both

rails, and pull out the cable
(right side) so the connector hangs
outside the frame. Put the drawer on
both rails, and slide it in until it engages
under the rails' rear clips.

2. Fasten the screws both sides.

Care and maintenance

English 21

Care and maintenance

Connector

3. Re-attach the connector.

4. With the cable under the cable cover,

insert the clamp through the square
hole, and fasten the screw.

Care and maintenance

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Troubleshooting

Dacor strives to ensure that the appliance works as it should. If issues occur, look for a
solution below. If the issue persi

Problem May Be Caused By What To Do

Nothing works. Power plug disconnected. Plug the warming drawer into

Timer is not set. Select time duration according to

Tripped circuit breaker or
blown fuse.

Ambient temperature
below 32 °F (0 °C).

Drawer does not slide
smoothly.

Excess condensation.

Drawer is incorrectly
mounted into slide
mechanism.

Drawer is over-loaded or
the load is unbalanced.

Warming drawer not
preheated.

sts, call Dacor Customer Service [phone].

a 120 Vac, 15 Amp., dedicated
electrical outlet.

the Operating Instructions section.
Check the circuit breaker panel or

fuse box tripped breaker or blown
fuse.

Temperature around warming
drawer must be above freezing.

Remount drawer into slide, per
instructions above.

Reduce the weight to less than
50 pounds.

Redistribute drawer contents.
Preheat the warming drawer

before each use.

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Troubleshooting

Warranty and Service

Getting Help

Before you request service:

1. Review the Troubleshooting section of this manual, above.

2. Use the helpful tips found in our Troubleshooting.

3. Become familiar with the warranty terms and conditions of your product.

4. If none of these tips or suggestions resolves your problem, call our

Customer Service center at the number below.

Dacor’s Customer Service center is available 6:00 a.m. – 5:00 p.m. Pacific Time

For warranty repairs or questions and for Dacor Distinctive Service (DDS) in the US and
Canada

Phone: [phone], extension 2822

For non-warranty repairs or questions in the US and Canada
Phone: [phone], extension 2813

Contact us through our web site at:
www.dacor.com/contact-us

Warranty

Review this section to learn the warranty and non-warranty terms and conditions
concerning this product. For details/clarifications, contact Dacor.

What Is Covered

CERTIFICATE OF WARRANTIES: DACOR OVENS
WITHIN THE FIFTY STATES OF THE U.S.A., THE DISTRICT OF COLUMBIA, AND CANADA:

Warranty and Service

FULL ONE-YEAR WARRANTY

The warranty applies only to the Dacor appliance sold to the first use purchaser, starting
from the date of original retail purchase or closing date for new construction, whichever
period is longer. Warranty is valid on products purchased brand new from a Dacor
Authorized Dealer, or other seller authorized by Dacor.

If your Dacor product fails to function within one year of the original date of purchase,
due to a defect in material or workmanship, Dacor will remedy it without charge to you.

All cosmetic damage (such as scratches on stainless steel, paint/porcelain blemishes, etc.)
to the product or included accessories must be reported to Dacor within 60 days of the
original purchase date to qualify for warranty coverage. Consumable parts such as filters
and light bulbs are not covered and are the responsibility of the purchaser.

English24

LIMITATIONS OF COVERAGE

Service will be provided by a Dacor designated service company during regular business
hours. Please note service providers are independent entities and are not agents of Dacor.

Dealer display and model home display products with a production date greater than 5
years, products sold “As Is,” and products installed for non-residential use, which include
but are not limited to religious organizations, fire stations, bed and breakfast, and spas
carry a one year parts warranty only. All delivery, installation, labor costs, and other
service fees are the responsibility of the purchaser.

Warranty will be null and void on product that has altered, defaced, or missing serial
numbers and tags.

The owner must provide proof of purchase or closing statement for new construction
upon request. All Dacor products must be accessible for service.

Warranty is null and void if non-ETL or non-CUL approved product is transported from the
U.S.A.

OUTSIDE THE FIFTY STATES OF THE U.S.A, THE DISTRICT OF COLUMBIA, AND CANADA:

LIMITED FIRST YEAR WARRANTY

If your Dacor product fails to function within one year of the original date of purchase
due to a defect in material or workmanship, Dacor will furnish a new part, F.O.B. factory to
replace the defective part.

All delivery, installation, labor costs and other service fees are the responsibility of the
purchaser.

What Is Not Covered

• Slight color variations may be noticed because of differences in painted parts, kitchen
lighting, product placement, and other factors; this warranty does not apply to color
variation.

• Service calls to educate the customer on proper use and care of the product.

• Service fees for travel to islands and remote areas, which include but are not limited to,
ferries, toll roads or other travel expenses.

• Consequential or incidental damage, including but not limited to food or medicine loss,
time away from work or restaurant meals.

• Failure of the product when used for commercial, business, rental or any application
other than for residential consumer use.

• Failure of the product caused by improper product installation.

• Replacement of house fuses, fuse boxes or resetting of circuit breakers.

• Damage to the product caused by accident, fire, flood, power interruption, power
surges or other acts of God.

English 25

Warranty and Service

Warranty and Service

• Liability or responsibility for damage to surrounding property including cabinetry,
floors, ceilings and other structures or objects around the product.

• Breakage, discoloration, or damage to glass, metal surfaces, plastic components, trim,
paint or other cosmetic finish caused by improper usage, care, abuse or neglect.

Out of Warranty

Should you experience a service issue beyond the standard warranty period, please
contact us. Dacor reviews each issue and customer concern to provide the best possible
solution based on the circumstances.

THE REMEDIES PROVIDED IN THE ABOVE EXPRESS WARRANTIES ARE THE SOLE AND
EXCLUSIVE REMEDIES. THEREFORE, NO OTHER EXPRESS WARRANTIES ARE MADE, AND
OUTSIDE THE FIFTY STATES OF THE UNITED STATES, THE DISTRICT OF COLUMBIA AND
CANADA, ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE,
ARE LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL PURCHASE. IN
NO EVENT SHALL DACOR BE LIABLE FOR INCIDENTAL EXPENSE OR CONSEQUENTIAL
DAMAGES. IN THE EVENT DACOR PREVAILS IN ANY LAWSUIT, DACOR SHALL BE ENTITLED
TO REIMBURSEMENT OF ALL COSTS AND EXPENSES, INCLUDING ATTORNEY’S FEES, FROM
THE DACOR CUSTOMER. NO WARRANTIES, EXPRESS OR IMPLIED, ARE MADE TO ANY
BUYER FOR RESALE.

Some states do not allow limitations on how long an implied warranty lasts, or do not
allow the exclusion or limitation of inconsequential damages, therefore the above
limitations or exclusions may not apply to you. This warranty gives you specific legal
rights, and you may also have other rights that vary from state to state.

Warranty and Service

English26

cut herecut here

Please visit www.Dacor.com to activate your warranty online.

WARRANTY INFORMATION

IMPORTANT:

Your warranty will not begin until you activate it online or return this form to Dacor. If you have purchased more
than one Dacor product, please return all forms in one envelope, or activate the warranty for each product online.

Please rest assured that under no conditions will Dacor sell your name or any of the information on this form for
mailing list purposes. We are very grateful that you have chosen Dacor products for your home and we do not
consider the sale of such information to be a proper way of expressing our gratitude!

Owner’s Name:

Street:

City: State: Zip:

Purchase Date: Email: Telephone:

Dealer:

City: State: Zip:

Your willingness to take a few seconds to fill in the section below will be sincerely appreciated. Thank you.

1. How were you first exposed to Dacor products? (Please check one only.)

 A. T.V. Cooking Show  F. Builder
 B. Magazine  G. Architect/Designer
 C. Appliance Dealer Showroom  H. Another Dacor Owner
 D. Kitchen Dealer Showroom  I. Model Home
 E. Home Show  J. Other

Last (Please Print or Type) First Middle

2. Where did you buy your Dacor appliances?

 A. Appliance Dealer  D. Builder
 B. Kitchen Dealer  E. Other
 C. Builder Supplier

3. For what purpose was the product purchased?

 A. Replacement
 B. Part of a Remodel  E. Other

only

4. What is your household income?

 A. Under $75,000  D. $150,000 – $200,000
 B. $75,000 – $100,000  E. $200,000 – $250,000
 C. $100,000 – $150,000  F. Over $250,000

5. What are the brands of appliances that you have in your kitchen?

A. Cooktop C. Dishwasher
B. Oven D. Refrigerator

6. Would you buy or recommend another Dacor product?

 Yes  No

Comments:

Thank you very much for your assistance. The information you
have provided will be extremely valuable in helping us plan for the
future and giving you the support you deserve.

Website: www.Dacor.com
Phone: 1+800+793-0093

 C. New Home

Place Serial Number Label Here

Dacor ∙ 14425 Clark Avenue, City of Industry, CA 91745 ∙ Phone: [phone] ∙ Fax: [phone] ∙ www.dacor.com