What you need to know about safety instructions 8
State of California proposition 65 warning (US only) 9
For your safety 9
Surface cooking units 10
Electrical safety 12
Child safety 12
Ventilating hood 13
Glass/ceramic cooking surfaces 13
Critical installation warnings 14
Critical usage warning 15
Usage cautions 17
Critical cleaning warnings 18
Before you start 19
Cooktop at a glance 20
Residual heat indicator 22
Cooking areas 22
First-time use 23
Griddle (Flex Zone) 26
Touch-enabled screen 27
Cookware 28
Energy saving tips 32
Settings 33
Congratulations on your purchase of the very latest in Dacor® products! Our unique
combination of features, style and performance make us The Life of the Kitchen™, and a
great addition to your home.
In order to familiarize yourself with the controls, functions and full potential of your new
Dacor Appliance, read this use and care manual thoroughly, beginning with the Important Safety Instructions section.
All Dacor appliances are designed and manufactured with quality and pride, while working
within the framework of our company value. Should you ever experience a problem with
your product, please first check the Troubleshooting section of this manual for guidance. It
provides useful suggestions and remedies prior to calling for service.
Valuable customer input helps us to continuously improve our products and services, so
please feel free to contact our Customer Service Team for assistance with any of your
product support needs.
Dacor Customer Service Team
14425 Clark Avenue
City of Industry, CA 91745
Telephone:(800) 793-0093
Fax:(626) 403-3130
Hours of Operation:Monday through Friday 6:00 A.M. to 5:00 P.M. Pacific Time
Website:www.Dacor.com
Thank you for choosing Dacor for your home. We are a company built by families for
families, and we are dedicated to serving yours. We are confident that your new Dacor
product will deliver a high level of performance and enjoyment for many years to come.
FCC CAUTION: Any changes or modifications not expressly approved
by the party responsible for compliance could void the user’s
authority to operate the equipment.
This device complies with Part 15 of FCC Rules. Operation is Subject
to following two conditions:
1) This device may not cause harmful interference, and
2) This device must accept any interference received including
interference that cause undesired operation.
For products sold in the US and Canadian markets, only channels
1~11 are available. You cannot select other channels.
FCC STATEMENT:
This equipment has been tested and found to comply within the
limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with
Regulatory Notice
the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
• Reorienting or relocating the receiving antenna
• Increasing the separation between the equipment and receiver
• Connecting the equipment to an outlet that is on a different circuit
than the radio or TV.
• Consulting the dealer or an experienced radio/TV technician for
help.
Regulatory NoticeRegulatory Notice
FCC RADIATION EXPOSURE STATEMENT:
This equipment complies with FCC radiation exposure limits set
forth for an uncontrolled environment. This equipment should be
installed and operated so there is at least 8 inches (20 cm) between
the radiator and your body. This device and its antenna(s) must not
be co-located or operated in conjunction with any other antenna or
transmitter.
2. IC Notice
The term “IC” before the radio certification number only signifies
that Industry Canada technical specifications were met. Operation
is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the
device.
This Class B digital apparatus complies with Canadian ICES-003.
For products sold in the US and Canadian markets, only channels
1~11 are available. You cannot select other channels.
This equipment complies with IC RSS-102 radiation exposure limits
set forth for an uncontrolled environment. This equipment should be
installed and operated so there is at least 8 inches (20 cm) between
the radiator and your body. This device and its antenna(s) must not
be co-located or operated in conjunction with any other antenna or
transmitter.
General safety instructions
This unit has been tested and found to comply with the limits for
a class B digital device, pursuant to Part 18 of the FCC rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This unit generates, uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to
radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this unit does cause harmful interference to
radio or television reception, which can be determined by turning
Regulatory NoticeRegulatory Notice
the unit off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorienting or relocating the receiving antennae.
• Increasing the distance between the unit and receiver.
• Connecting the equipment to an outlet that is on a different circuit
than the radio or TV.
Read and follow all instructions before using your cooktop to prevent the risk of fire,
electric shock, personal injury, or damage when using the cooktop. This guide does not
cover all possible conditions that may occur. Always contact your service agent or the
manufacturer about problems that you do not understand.
What you need to know about safety instructions
Warnings and Important safety instructions in this manual do not cover all possible
Important safety instruction
conditions and situations that may occur. It is your responsibility to use common sense,
caution, and care when installing, maintaining, and operating your cooktop.
Important safety symbols and precautions
WARNING
Hazards or unsafe practices that may result in severe personal injury or death.
CAUTION
Hazards or unsafe practices that may result in minor personal injury or property damage.
CAUTION
To reduce the risk of fire, explosion, electric shock, or personal injury when using your
cooktop, follow these basic safety precautions.
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions explicitly.
Unplug the power plug from the wall socket.
Make sure the machine is grounded to prevent electric shock.
Call a Dacor service center for help.
Note
These warning signs are here to prevent injury to you and others.
Please follow them explicitly.
After reading this section, keep it in a safe place for future reference.
State of California proposition 65 warning (US only)
WARNING: This product contains chemicals known to the State of California to cause
cancer and birth defects or other reproductive harm.
For your safety
When using electrical appliances, you should follow basic safety
precautions, including the following:
CAUTION
• Use this appliance only for its intended purpose as described in this Owner’s Manual.
• Potentially hot surfaces include cooktop, the cooktop facing, and areas near the
cooktop.
User servicing - Do not repair or replace any part of the appliance unless
specifically recommended in this manual. All other servicing should be referred to
a qualified technician.
• Do not store items of interest to children in cabinets above the cooktop surface.
Children climbing on the cooktop to reach items could be seriously injured.
• Do not leave children alone. Never leave children alone or unattended in an
area where this appliance is in use. They should never be allowed to sit or stand
on any part of the appliance.
• Never use your appliance for warming or heating the room.
• Do not use water on grease fires. Turn off the cooktop to avoid spreading the
flames. Smother the fire or flames or use a dry chemical, baking soda, or foamtype extinguisher.
Important safety instruction
• Storage in or on the appliance. Do not store flammable materials near the
surface units. Be sure all packing materials are removed from the appliance
before operating it. Keep plastics, clothes, and paper away from parts of the
appliance that may become hot.
• Wear proper apparel. Never wear loose-fitting or hanging garments while using
the appliance.
• Use only dry potholders. Placing moist or damp potholders on hot surfaces may
result in burns from steam. Do not let the potholder touch hot heating elements.
Do not use a towel or other bulky cloth.
• Teach children not to play with the controls or any other part of the cooktop.
Be sure your appliance is properly installed and grounded by a qualified technician.
Avoid scratching or striking the cooktop. Doing so may lead to glass breakage. Do
not cook on a cooktop with broken glass. Shock, fire, or cuts may occur.
• For your safety, do not use high-pressure water cleaners or steam jet cleaners
to clean any part of the cooktop.
• If the power cord is damaged, it must be replaced by the manufacturer, its
service agent, or similarly qualified persons to avoid creating a hazard.
Important safety instruction
• The appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.
• Do not lean on the cooktop as you may turn the control knobs inadvertently.
Surface cooking units
• Never leave surface units unattended at high heat settings.
Boilovers cause smoking and greasy spillovers that may ignite.
• Protective Liners – Do not use aluminum foil to line surface unit drip bowls or
oven bottoms, except as suggested in the manual. Improper installation of these
liners may result in a risk of electric shock or fire.
• Do not lift the cooktop. Lifting the cooktop can damage the cooktop and cause
the cooktop to malfunction.
• Never use the glass cooktop surface as a cutting board.
• Metallic objects such as knives, forks, spoons and lids should not be placed on
the cooking surface since they can get hot.
• After use, switch off the cooking surface by its control and do not rely on the
pan detector.
• CAUTION: The cooking process has to be supervised. A short term cooking
process has to be supervised continuously.
• WARNING: Unattended cooking on the cooking surface with fat or oil can be
dangerous and may result in a fire.
• Use care when touching the cooktop. The glass surface of the cooktop will retain
heat after the controls have been turned off.
• Use proper pan sizes. This appliance is equipped with surface units of different
size. Select pots and pans that have flat bottoms large enough to cover the
surface area of the heating element. Using undersized cookware will expose a
portion of the heating element to direct contact and may result in the ignition
of clothing. Matching the size of the pot or pan to the burner will also improve
efficiency.
• Cookware Handles Should Be Turned Inward and Not Extend Over Adjacent Surface Units – To reduce the risk of burns, ignition of flammable materials, or
spillage due to unintentional contact with cookware, position cookware handles
so that they are turned inward and do not extend over adjacent surface units.
• Glazed cookware. Only certain types of glass, glass/ceramic, ceramic,
earthenware, or other glazed cookware can be used for rangetop service
without breaking due to sudden changes in temperature.
• Always turn the surface units off before removing cookware.
• Keep an eye on foods being fried at high or medium high heat settings.
• To avoid oil spillover and fire, use a minimum amount of oil when shallow panfrying and avoid cooking frozen foods that have excessive amounts of ice.
• Do not operate the cooktop without cookware. If the cooktop operates without
cookware, the control knobs will become hot.
Important safety instruction
• Do not move the container and bowl in a horizontal position on cooktop surface.
• Be careful when placing spoons or other stirring utensils on the glass cooktop surface when it is in use. They may become hot and could cause burns.
• Cleaning. Read and follow all instructions and warnings on the cleaning cream
labels.
• Be sure you know which control knob operates each surface unit. Make sure you
have turned on the correct surface unit.
• When preparing flaming foods under the hood, turn the fan on.
• Do not store heavy items above the cooktop surface that could fall and damage
it.
• Do not Use Decorative Surface Element Covers – If an element is accidentally
turned on, the decorative cover will become hot and possibly melt. Burns will
occur if the hot covers are touched. Damage may also be done to the cooktop.
Use factory installed flexible cord to connect to power supply only, do not use power
supply cord kit.
• The cooktop should be serviced only by qualified service personnel. Repairs
carried out by unqualified individuals may cause injury or a serious malfunction.
Important safety instruction
If your appliance is in need of repair, contact a Dacor authorized service center.
Failure to follow these instructions may result in damage and void the warranty.
• Flush - mounted appliances may be operated only after they have been
installed in cabinets and workplaces that conform to the relevant standards.
This ensures that the appliances are installed in compliance with the appropriate
safety standards.
• If your appliance malfunctions or if fractures, cracks, or splits appear:
- switch off all cooking zones
- unplug the cooktop from the AC wall outlet
- contact your local Dacor service center.
WARNING
If the surface is cracked, switch off and unplug the appliance to avoid the possibility of
electrical shock. Do not use your cooktop until the glass surface has been replaced.
Child safety
WARNING
• This appliance is not intended for use by young children or infirm persons without the
adequate supervision of a responsible adult.
• Young children should be supervised to ensure that they do not play with the
appliance.
• The cooking zones will become hot when you cook. To keep small children from being
burned, always keep them away from the appliance while you are cooking.
WARNING
Accessible parts may become hot during use. To avoid burns, young children should be
kept away.
• Clean ventilating hoods frequently. Do not let grease accumulate on the hood or
filter.
• When flaming foods under the hood, turn the fan on.
Glass/ceramic cooking surfaces
• DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS.
Surface units may be hot even though they are dark in color. Areas near surface
units may become hot enough to cause burns. During and after use, do not
touch, or let clothing or other flammable materials contact the surface units or
areas near the units until they have had sufficient time to cool. Among these
areas are the cook-top and the facing of the cooktop.
• Do not cook on a broken cooktop. If the cooktop should break, cleaning
solutions and spillovers may penetrate the broken cooktop and create a risk
of electric shock. If your cooktop breaks, contact an authorized Dacor service
center immediately.
Clean the cooktop with caution. If a wet sponge or cloth is used to wipe spills on
a hot cooking area, be careful to avoid steam burns. Some cleaners can produce
noxious fumes if applied to a hot surface.
• This appliance must be installed by a qualified technician or service company.
- Failing to have a qualified technician install the cooktop may result in electric
shock, fire, an explosion, problems with the product, or injury.
Important safety instruction
• Unpack the cooktop, remove all packaging material and examine the cooktop for
any damage such as dents. If there is any damage, do not operate the cooktop
and notify your dealer immediately.
• Keep all packaging materials out of the reach of children. Children may use
them for play and injure themselves.
• Install the cooktop on a sturdy, level cabinet that can support its weight.
- Failing to do so may result in problems with the cooktop.
• This appliance must be properly grounded.
• Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
- This may result in electric shock, fire, an explosion, or problems with the
product.
• Do not cut or remove the grounding prong from the power cord under any
circumstances.
• Connect the cooktop to a circuit that provides the correct amperage.
• Do not install this appliance in a humid, oily or dusty location, or in a location
exposed to direct sunlight or water (rain drops).
- This may result in electric shock or fire.
• Do not use a damaged power cord or loose wall socket.
- This may result in electric shock or fire.
• Do not pull or bend the power cord excessively.
• Do not twist or tie the power cord.
• Do not hook the power cord over a metal object, place a heavy object on the
power cord, or insert the power cord between objects.
- This may result in electric shock or fire.
If the power cord is damaged, contact your nearest Dacor service center.
• If the appliance is flooded by any liquid, please contact your nearest Dacor
service center. Failing to do so may result in electric shock or fire.
• If the appliance produces a strange noise, a burning smell, or smoke, unplug the
power plug immediately and contact your nearest Dacor service center.
- Failing to do so may result in electric shock or fire.
• In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate the area
immediately. Do not touch the power cord. Do not touch the appliance.
- A spark may result in an explosion or fire.
• Take care not to contact the cooktop surface with your body while cooking or
just after cooking.
- Failing to do so may result in burns.
• Always observe safety precautions when using your cooktop. Never try to
repair the cooktop on your own - there is dangerous voltage inside. If the
cooktop needs to be repaired, contact an authorized Dacor service center near
you.
• If you use the appliance when it is contaminated by foreign substances such as
food waste, it may result in a problem with the appliance.
Important safety instruction
• Do not attempt to repair, disassemble, or modify the appliance yourself.
- Since a high voltage current enters the product chassis, it may result in
electric shock or fire.
- When a repair is needed, contact your nearest Dacor service center.
• If any foreign substance such as water has entered the appliance, contact your
nearest Dacor service center.
- Failing to do so may result in electric shock or fire.
• Do not touch the power cord with wet hands.
- This may result in electric shock.
• Do not turn the appliance off while an operation is in progress.
- This may cause a spark and result in electric shock or fire.
• Keep all packaging materials well out of the reach of children, as packaging
materials can be dangerous to children.
- If a child places a plastic bag over his or her head, the child can suffocate.
• Do not let children or any person with reduced physical, sensory, or mental
capabilities use this appliance unsupervised.
• Keep pets away from the appliance because pets may step on the controls of
the appliance, causing a malfunction.
• Make sure that the appliance’s controls and cooking areas are out of the reach
of children.
Important safety instruction
- Failing to do so may result in electric shock, burns, or injury.
• Do not use or place flammable sprays or objects near the cooktop.
- Flammable items or sprays can cause fires or an explosion.
• Do not insert fingers, foreign substances, or metal objects such as pins or
needles into inlets, outlets, or holes. If foreign substances are inserted into any
of these holes, contact your product provider or nearest Dacor service center.
• Never use this appliance for purposes other than cooking.
- Using the appliance for any purpose other than cooking may result in fire.
• Never heat plastic or paper containers and do not use them for cooking.
- Failing to do so may result in a fire.
• Do not heat food wrapped in paper from magazines, newspapers, etc.
- This may result in a fire.
• Do not hold food in your bare hands during or immediately after cooking.
- Use cooking gloves. The food may be very hot and you could burn yourself.
- As the handle and cooktop surfaces may be hot enough to cause burns after
cooking, use cooking gloves to protect your hands from burns.
• If the surface is cracked, turn the appliance off.
- Failing to do so may result in electric shock.
• Dishes and containers can become hot. Handle with care.
• Hot foods and steam can cause burns. Carefully remove container coverings,
directing the steam away from your hands and face.
• Remove lids from baby food jars before heating. After heating baby food, stir
well to distribute the heat evenly.
Always test the temperature by tasting before feeding the baby. The glass jar or
the surface of the food may appear to be cooler than the interior, which can be
hot enough to burn an infant’s mouth.
• Take care as beverages or food may be very hot after heating.
- Especially when feeding a child, make sure that the food or beverage has
cooled sufficiently.
• Take care when heating liquids such as water or other beverages.
- Make sure to stir during or after cooking.
- Avoid using a slippery container with a narrow neck.
- Wait at least 30 seconds after heating before removing the heated liquid.
- Failing to do so may result in an abrupt overflow of the contents and cause
burns.
Important safety instruction
• Do not stand on top of the appliance or place objects (such as laundry, lighted
candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the
appliance.
- This may result in electric shock, fire, problems with the product, or injury.
• Do not operate the appliance with wet hands.
- This may result in electric shock.
• Do not spray volatile substances such as insecticide onto the surface of the
appliance.
- As well as being harmful to humans, it may also result in electric shock, fire,
or problems with the product.
• Do not put your face or body close to the appliance while cooking.
- Take care that children do not come too close to the appliance.
• Failing to do so may result in children burning themselves. Do not scratch the
glass of the cooktop with a sharp object.
- This may result in the glass being damaged or broken.
• Do not store anything directly on top of the appliance when it is in operation.
Important safety instruction
• Do not over-heat food.
- Overheating food may result in a fire.
Critical cleaning warnings
CAUTION
• Do not clean the appliance by spraying water directly on to it.
• Do not use benzene, thinner, or alcohol to clean the appliance.
- This may result in discoloration, deformation, damage, electric shock, or fire.
• Take care not to hurt yourself when cleaning the appliance (externally or
internally).
- You may hurt yourself on the sharp edges of the appliance.
• Do not clean the appliance with a steam cleaner.
- This may result in corrosion.
• Keep the cooktop surface clean. Food particles or spattered oils stuck to the
cooktop surface can cause paint damage and reduce the efficiency of the
cooktop.
• Do not use this induction cooktop to dry clothes.
• Do not store flammable materials such as aerosols and cleaning agents under the
induction cooktop.
• Users with Pacemakers or Active Heart Implants must keep their upper body at least 1
ft. (30 cm) from the induction cooking zones that are turned on. For more information
or questions, consult with your doctor or the manufacturer of your personal device.
CAUTION
• Do not touch the induction elements until they have cooled down. Otherwise, you can
burn yourself.
• Do not touch the surface of the cooktop until it has cooled down. Otherwise, you can
burn yourself.
• Immediately clean spills on the cooking area to prevent impurities from building up.
• If you have cabinet storage directly above the cooking surface, make sure that the
items in the cabinet are safely stored in a heat-resistant area. Do not store flammable
items such as volatile liquids, cleaners, or aerosol sprays.
• If the cooktop is installed above an oven, do not use the cooktop while the oven’s selfcleaning function is on.
Before you start
NOTE
After you have activated elements on the cooktop, the internal fan may rotate for
cooling purposes. The fan activation time (10 to 20 minutes) may differ depending on the
temperature of the internal sensor.
01 POWERPress to turn the cooktop on or off. When the cooktop is
turned on, the corresponding indicator lights up.
02 LOCKPress and hold to activate or deactivate the lock on the
control panel. For more information, see the Child Lock
section on page 55.
03 Display7-inch touch-enabled screen.
04 Flex ZoneYou can use the Flex Zone function to control two burners
on either side (36” models) or the left side (30” models) as a
single cooking zone.
05 Cooking zoneThe cooking zone is identified by a permanent circle on
the glass cooking surface. You can use the virtual flame
technology.
06 Virtual FlameThe virtual flame technology creates the appearance of
flames for visual references, which are not actual flares.
Before you start
07 Wi-Fi
communication area
08 Bluetooth
communication area
The cooktop sends and receives Wi-Fi signals underneath this
area.
The cooktop sends and receives Bluetooth signals underneath
this area.
WARNING
• Do not put hot cookware on the control-panel area (01, 02, and 03). The LCD screen of
this area can be damaged.
• Leave the Wi-Fi (07) and Bluetooth (08) areas empty at all times. Cookware or any
other object may cause signal interference and consequent communication failure.
When an individual cooking zone or the cooktop is turned off, the presence of residual
heat is shown with an indicator on the corresponding cooking zone screen (see the table
below). Even after the cooking zone has been switched off, the residual heat indicator will
turn off only after the cooking zone has cooled down. You can use the residual heat for
thawing or keeping food warm.
Indicator color
Residual Heat
Before you start
Residual Heat
Residual Heat
The residual heat indicator lights up as text
on the corresponding cooking zone in the
following color.
Red: when the cooktop surface is very hot.
White: when the cooktop surface is hot.
Timer
Guided Cooking
WARNING
• While the residual heat indicator stays lit, there is a risk of burns.
• If the power supply is interrupted for any reason, the heat indicator turns off. However,
there is still a risk of burns. Always use caution especially when you are near the
cooktop.
Cooking areas
• The cooking areas on your cooktop are identified by permanent circles on the glass
cooking surface. For efficient cooking, fit cookware size to the burner size.
• The bottom of the pan must not be more than a half inch larger than the cooking area.
• For more information on selecting proper types and sizes of cookware, see the
Cookware section on page 28.
Before using the cooktop for the first time, clean the ceramic glass surface with a damp
cloth and ceramic cooktop glass cleaner.
WARNING
Do not use caustic or abrasive cleaners. The surface can be damaged.
Safety shutoff
• If the cooktop overheats because of an abnormal operation, 'C1' will be displayed, and
the cooktop will turn off.
• If unsuitable or excessively small-sized cookware is put on a cooking zone, or no
cookware has been placed on a cooking zone, the cooktop will turn off automatically.
• If either of the above happen, clean the control panel and turn the cooktop on again.
To turn the cooktop off
To turn the cooktop off, press POWER
again. After the cooktop is turned
Residual Heat
off, residual heat may remain with
a corresponding indicator on the
corresponding cooking zone.
The power levels in this table are general guidelines. The power settings required for
various cooking methods can change, depending on the quality of the cookware being
used and the type and amount of food being cooked.
SettingPower levelUsage
HIGH/BOOST
MEDIUM HIGH6.0 - 7.5
Before you start
MEDIUM4.0 - 5.5
MEDIUM LOW2.5 - 3.5
Griddle (Flex Zone)
We recommend preheating the griddle before cooking food. See the table below for
reference.
LOW
8.0 - 9.0
(with Boost)
1.0 - 2.0
(for melting or
simmering)
• To boil water
• To quickly start cooking food
• To quickly sear meat
• To hold a rapid boil
• For fat/pan/stir frying
• To cook sauces and gravies
• To steam vegetables
• To maintain a slow boil
• To keep foods cooking, poaching,
stewing
• To melt chocolate or butter
• To keep foods warm
• To simmer
Cooking typeSetting
PancakesMEDIUM LOW
Fried eggsMEDIUM LOW
French toastMEDIUM LOW
Bacon, sausagesSelect MEDIUM for desired brownness.
HamburgersSelect MEDIUM HIGH for desired doneness.
NOTE
• The power settings indicated in the table above are provided only as guidelines for
your reference.
• You will need to adjust the power settings according to specific cookware and foods.
Use flat-bottomed cookware that
completely contacts the entire cooking
zone. Check for flatness by rotating a ruler
across the bottom of the cookware. Be
sure to follow all the recommendations for
using cookware.
Before you start
• Use cookware made with the correct material for induction cooking.
• Use quality cookware with heavier bottoms for better heat distribution. This gives best
cooking results.
• Match the cookware size to the quantity of food being prepared.
• Do not let cookware boil dry. This may cause permanent damage in the form of
breakage, fusion, or marring that can affect the ceramic cooktop. (This type of damage
is not covered by your warranty).
• Do not use dirty cookware or cookware with heavy grease buildup. Always use
cookware that is easy to clean after cooking.
CAUTION
• The cooking zones may appear cooled down after they have been turned off. However,
the glass surface may be hot from residual heat transferred from the cookware. The
risk of burns is still present.
• Do not touch hot cookware directly with your hands. Always use oven mitts or pot
holders to protect your hands from burns.
• Do not slide cookware across the cooktop surface. Doing so may permanently damage
the cooktop.
The induction burner can only be turned on when cookware with a magnetic base is
placed on one of the cooking zones. You can use the cookware identified as suitable
below.
• Cookware appropriate for induction cooking is labelled as suitable by the manufacturer.
• Certain cookware can make noises when being used on induction cooking zones.
These noises do not indicate that the cooktop is malfunctioning and do not affect its
operation in any way.
• Special stainless-steel cookware may not be suitable for induction cooking. Check if the
base of the cookware is attracted by a magnet.
Other induction cookware
You can use induction cookware whose base is not solely ferromagnetic.
Before you start
• When using large cookware with a
smaller ferromagnetic element, only
the ferromagnetic element heats
up. Consequently, heat might not be
uniformly distributed.
• Cookware with an aluminum base will
reduce the ferromagnetic strength. This
type of cookware may cause heat to be
distributed less efficiently or may not
be sensed by burners.
• For best results, use cookware whose
ferromagnetic diameter match that of a
burner. If the cookware is not sensed by
the burner, try a smaller sized burner.
Flat-bottomed cookware and straight sidesCookware with curved or warped bottoms
or sides
Before you start
The cookware meets or exceeds the
recommended minimum size for the
cooking zone.
The cookware rests completely on the
cooktop surface.
The cookware is properly balanced.The heavy handle causes the cookware to
NOTE
Any one of the incorrect conditions listed above may be detected by the sensors located
below the cooktop surface. If the cookware does not meet all of these conditions, one or
more of the cooking zones will not heat.
The cookware does not meet the minimum
size required for the current cooking zone.
The cookware rests on the cooktop trim or
does not rest completely on the cooktop
surface.
Cookware is suitable for induction cooking
if a magnet sticks to the bottom of the
cookware and the cookware is labelled as
suitable by the cookware manufacturer.
• You can recognize good cookware by their bases. The base is supposed to be as thick
and flat as possible.
• When buying new cookware, pay special attention to the diameter of the base.
Manufacturers often give only the diameter of the upper rim.
• Do not use cookware which have damaged bases with rough edges or burrs. Damaged
cookware can scratch the ceramic cooktop permanently if you slide them across the
surface.
• When cold, cookware bases are normally bowed slightly inwards (concave). They must
not be bent outwards (convex).
• If you want to use a special type of cookware, for example, a pressure cooker, a
simmering pan, or a wok, please follow the manufacturer’s instructions.
Before you start
Cookware sizes for induction cooking zones
Induction cooking zones adapt automatically to the bottom size of the cookware up to a
certain limit. However, the magnetic part of the bottom of the cookware must be longer
than a minimum diameter depending upon the size of the cooking zone.
Cooking zoneSetting
Front or rear Flex Zone5.5 inches (140 mm)
Flex Zone
Flex Zone
Center cooking zone6.3 inches (160 mm)
Right cooking zone (30" models only)3.9 inches (100 mm)
9.4 inches (240 mm) for the longer side
of an oval or fish kettle
When you turn the cooktop on for the first time, a welcome screen appears with the Dacor
logo. Follow the onscreen instructions to complete the initial settings. You can change the
initial settings later by accessing the Settings screen.
The initial settings consist of several steps. You are required to set a language. For
detailed information about the settings of each step, see the corresponding section below.
LanguageWi-Fi connection
Select a preferred
language
• Select an AP
• Password required
the screen. Tap or drag to select or change
settings.
Your cooktop has a total of 4-5 burners, depending on the model. The rounded burner or
burners are designed for single cookware and can use the virtual flame technology.
• For 36” models, the other 4 burners on both sides of the cooktop surface can be used
independently, or can be combined. If necessary, merge two burners on one side to
form a larger burner.
• For 30” models, the other 2 burners on the left side of the cooktop surface can be used
independently, or can be combined. If necessary, merge two burners on the left side to
form a larger burner.
For 36” models, all cooking zones support Simmer mode but not Melt mode. However, 30”
models support Simmer mode for 3 burners, and Melt mode for the other 1 burner.
This cooktop provides 2 types of timers for different settings. The main timer is on the
lower center of the control panel, and the zone-specific timer pops up when you tap the
timer icon ( ) for a specific cooking zone.
Main timer
1. To use the main timer, tap Timer on the
lower center of the control panel.
Timer
Guided Cooking
Set timer
This timer does not shut off the cooking zone automatically.
125959
hr00 min00 sec
00
010101
CANCELSET
Time is up.
00:00
Guided Cooking
RESET
2. See the Timer settings section on page
41 to set the time. Then, tap SET.
3. When the time is up, the Timer button
changes to the remaining time (’00:00’)
that keeps blinking (and a melody
sounds 4 times). Also, a notice pops up
on the top and disappears in a moment.
This timer does not shut off the cooking zone automatically.
125959
hr00 min00 sec
00
010101
1. To use the zone-specific timer, tap the
timer icon ( ) for a specific cooking
zone to display the timer screen.
2. See the Timer settings section on page
41 to set the time. Then, tap SET.
RESET
Operations
CANCELSET
Timer
This timer does not shut off the cooking zone automatically.
011902
hr20 min03 sec
02
032104
DELETE
Time is up.
You may turn off the cooking
zone if you desire.
HoldTimer
Guided Cooking
PAUSE
EXIT
BURNER OFF
RESET
NOTE
If you have set the timer for multiple
cooking zones, you can tap Hold to stop
operating all active burners. To resume,
tap RESUME.
3. When the time is up, the Timer button
changes to the remaining time (’00:00’)
that keeps blinking (and a melody
sounds 4 times). Also, a notice pops up
on the top and disappears in a moment.
4. To turn the burner off, tap BURNER OFF
on the top notice.
The cooktop provides 15 guided cooking programs for boiling, frying, grilling, stir
frying, and simmering. These programs include their respective ingredients, cookware/
accessories, and the set power level and cooking time. You can find the recipe details on
the screen or the mobile app.
NoProgramCooking time
1
2
French Toasts with
Bacon and Maple Syrup
Manhattan Clam
Chowder
10-15 min4
40-50 min4
Serving
size
3Rainbow Pasta Salad20-30 min4
4
5
6
7
Lemon-Grilled Chicken
Breasts
Grilled Salmon Steaks
with Asparagus
Grilled Lime Shrimp
Skewers
Hamburger Steaks with
Onion Gravy
15-20 min4
15-20 min4
10-15 min4
30-40 min4
8Chicken Cutlets30-40 min4
9Beef Stew with Potatoes100-120 min4
10Beef Steak Fajitas20-30 min4
11
Shrimp with Tomatoes
and Olives
10-20 min4
12Spanish Potato Omelet30-40 min4
13
Shrimp Fettuccine
Alfredo
30-40 min4
14Grilled Vegetables10-20 min4
15
Tomato Sauce with Fresh
Tomatoes
40-50 min4
Level
Cookware/
Accessory
Griddle
Pot + skillet
Pot
Griddle
Griddle
Griddle
Skillet
Skillet
Pot
Skillet
Skillet
Skillet
Pot + skillet
Griddle
Pot
Operations
NOTE
You will need to adjust the power level or cooking time according to cookware and food
items.
1. Tap to turn the Wi-Fi connection on. A
list of available access points (AP) will
be listed.
2. Select an AP.
3. If this is the first time you have
selected an AP, you will be prompted to
enter a password. Provide a password,
and then tap CONNECT. When the
connection is made successfully, a
confirmation message appears.
Encryption methods
WPA type: Enter 8 – 63 digits.
WEP type: Enter one of 5, 10, 13, and 26 digits.
NOTE
If the password you entered is not correct, the CONNECT button will be disabled.
Easy connection
Easy connection allows you to easily
Easy connection
Easy connection
Easy connection enables you to connect the cooktop with your
smartphone using the "Dacor iQ Kitchen" App.
Step1. Please download "Dacor iQ Kitchen" App (@ Google Play
or Apple App Store.)
Step2. Create an account and log in.
CONNECT
connect the cooktop with your smartphone
after you have installed the ‘Dacor
iQ Kitchen’ app. Follow the onscreen
instructions to activate Easy connection.
In order to access the cooktop from mobile devices , you need
to pair the mobile device with the cooktop.
1. You need to connect your cooktop and mobile devices to a
same Wi-Fi network
2. Download and open up "Dacor iQ Kitchen" App, touch
“Add device” button and select the cooktop. Follow the guide
provided by the app
Hood connect
Hood connect
Hood connect
By connecting to the hood, Hood is turned on/off automatically
when you use the cooktop.
Step1. Turn on Bluetooth on hood.
Take a look at your Hood. Find and press long the ConnectOnTM button on
the far right side of the control panel. You will see the Bluetooth' indicator
blinks when in pairing mode.
ACTIVATE
CONNECT
iQ Connect allows you to control the
cooktop on your smartphone after you
have installed the ‘Dacor iQ Kitchen’
app. You will be prompted to provide an
authentication code that you receive from
the app. Follow the onscreen instructions
to activate iQ Connect.
A hood can be paired with the cooktop.
After the Bluetooth connection is made
successfully, turn the cooktop on, and
the hood will turn on automatically if
ConnectOn™ of the hood is activated.
Follow the onscreen instructions to
activate Hood connect.
Operations
Remote management
Remote management
The Call Center will access your Dacor product remotely to check
its internal operation to help diagnosis potential issues. While the
Call Center is accessing your product, please do not touch any
controls until the service representative provides you direction.
ACTIVATE
Allow Remote management to access your
cooktop and check internal information
of the cooktop. Remote management is
used for troubleshooting purposes. If you
encounter an issue to check, follow the
onscreen instructions to activate Remote
management.
You can change the screen brightness. Tap
or drag to change the value between 0 and
10.
• Tap Automatic date and time to turn
it on. The time zone information with
the corresponding date and time will
be synched with the timer server
automatically.
• To change the time zone manually, tap
Select time zone, and then choose a
different time zone.
• To change the date, time, or time format
manually, tap the corresponding menu,
and then change the settings.
• When you complete the settings, tap OK
to restart the system.
To change the time manually
Set time
The time information consists of the hour,
minute, and AM/PM elements. Flick up or
3:34
4:35
AM
down to change the number, tap to select
AM/PM, and then tap SET.
This menu offers first-time use guides for troubleshooting purposes. Check this menu for
your reference.
About device
Information about the device is displayed including the software version and available
Operations
updates. Check this menu for your reference.
DEMO
Virtual flame
Help
About device
Demo mode
Settings
OFF
ON
The virtual flame technology is designed
to help you check the power level with
the help of a visual aid. The virtual flame
control at the far right is a toggle button.
• To turn the virtual flame on, tap the
toggle button once. The button changes
to ON.
• To turn if off, tap the button again. The
button changes to OFF.
Demo mode
Before you start cooking, you can use Demo mode to simulate a cooktop operation. Demo
mode will be disabled while the cooktop is operating.
Demo mode can be set approximately 1 minute after the cooktop turns on.
If you fail to set Demo mode, contact a local Dacor service center.
When you turn an induction burner on,
the virtual flame technology creates the
appearance of flames for visual references,
which are not actual flares.
• The virtual flame is available only on the center burner.
• The virtual flame may look different depending on the appearance, size, and position
of the cookware. For best visual results, use cookware that matches the burner size.
Cookware that is too large can cover the virtual flame. Cookware that is too small can
cause the virtual flame to be ill-formed.
• Impurities on the cookware bottom or the cooktop surface can cause the virtual flame
to be ill-formed or incomplete.
• Clean the cookware or the cooktop surface before using them.
You can use the Flex Zone function to control two burners on the side as a single cooking
zone. This is useful for larger cookware such as oval cookware, or large spaghetti pots.
Auto pan detection
With Flex Zone enabled, the Flex Zone indicator uses an automatic cookware detection to
display the active zones.
Pan was detected automatically.
If you wish to combine the two flex zones, tap on “Link”
Special features
Link
OFF
Timer
Hold
Guided Cooking
Timer
Guided Cooking
1. Select a cooking zone by tapping
or dragging individual burners. The
selected two burners are synched and
will operate as one.
2. Use a burner control to adjust the
power level of the synched burners.
3. To cancel this function, tap OFF.
• If inappropriate cookware is placed on
the cooking zone, the indicator blinks.
If the cookware is not removed, the
cooking zone turns off.
• Any of the synched burners may not
operate properly with small cookware
that slants to one burner slightly.
located on the side of the cooktop (see
the figure on the left) that is specially
designed to accommodate multiple
cookware of different shapes and sizes at
once.
• The Flex Zone has four zones that
are operated by individual inductors,
allowing you to cook regardless of where
cookware is placed on a cooking zone.
• With Flex Zone, you can use a
combination of different cooking zones
to enlarge the cooking area. See the
table below for details about different
combinations.
1
2
3
4
NOTE
• When using only one cooking zone, the bottom diameter of the cookware must be less
than 14 cm.
• The cooktop may take 5 - 10 seconds to recognize the position of the cookware.
• Noises may occur while the cooktop recognizes the cookware.
• Do not remove cookware during cooking. For safety reasons, the cooktop automatically
stops operation 5 seconds after the cookware is removed.
The Power Boost function provides additional power to each cooking zone. You might use
this function to boil a large amount of water. When the boosting time expires, the cooking
zone automatically returns to power level 9.0.
Cooking zoneMax boost time
11 inches8 minutes
6 inches10 minutes
Front or rear Flex Plus10 minutes
Complete Flex Plus5 minutes
NOTE
To protect the internal electronic components of the cooktop, Power Boost may be
deactivated automatically in certain conditions.
Power management
Special features
The maximum power range of each cooking zone is limited. If you set a cooking zone over
the cooking zone’s limit by turning the Power Boost on, the power management system
automatically reduces the power setting of the cooking zone.
Settings
NOTE
The Power Boost function cannot be activated for all burners at the same time.
OFF
OFF
Hold
Timer
Guided Cooking
4:35 PM
The indicator of the paired cooking zones
alternates for some seconds between
the set power setting and the maximum
power setting. Then, the power level
changes from the set power setting to the
maximum power setting.
To prevent accidents by children or unintentional perations, all controls on the control
panel will be disabled except for the POWER and LOCK buttons.
• To activate Child Lock, press and hold LOCK for 3 seconds. The Child Lock indicator
appears.
• To deactivate Child Lock, press and hold LOCK again for 3 seconds. The Child Lock
indicator disappears.
• To activate Child Lock while the cooktop is operating, first turn the cooktop off. This is
for your safety.
• If Child Lock is activated when the cooktop is not operating, all buttons will be disabled
except for the POWER and LOCK buttons.
• If you want to turn the cooktop off, simply press POWER.
Special features
Temperature detection
If for any reason the temperatures on any of the cooking zones exceed the safety level,
the cooking zone will then automatically reduce the heat to a lower power level.
When you have finished using the cooktop, the cooling fan will continue to run until
the cooktop’s electronics have cooled down. The cooling fan switches itself on and off
depending upon the temperature of the electronics.
• Do not use scrub pads other than those recommended. The glass surface may be
scratched or damaged.
• Do not allow spills to remain on the cooking area or the cooktop trim for a long period
of time.
• Do not use abrasive cleansing powders or scouring pads, which will scratch the
cooktop.
• Do not use chlorine bleach, ammonia, or other cleansers not specifically recommended
for use on a glass-ceramic surface.
First-time cleaning
1. Before using the cooktop for the first time, clean it with a ceramic cooktop cleaner.
2. Shake the cleaner well. Apply a few drops of cleaner directly to the cooktop surface.
3. Use a paper towel or a cleaning pad for ceramic cooktops to clean the entire cooktop
surface.
4. Use a dry cloth or paper towel to remove all cleaning residue. Rinsing is not necessary.
• Use only a ceramic cooktop cleaner. Other cleaners may not be as effective.
• Clean the cooktop before using it for the first time.
• Clean your cooktop daily or after each use. This will keep your cooktop clean and can
Maintenance
prevent damage.
• If a spillover occurs while you are cooking, immediately clean the spill while it is hot
to prevent difficult cleaning later. Using extreme care, wipe the spill with a clean, dry
towel.
Cooktop surface
To remove burned residue
1. Allow the cooktop to cool down.
2. Apply a few drops of ceramic cooktop cleaner on the entire burned residue area.
3. Use a cleaning pad for ceramic cooktops to rub the burned area as hard as necessary
until no residue remains.
4. For additional protection, use a paper towel with a ceramic cooktop cleaner to polish
the entire surface.
at approximately a 45° angle against
the glass surface and scrape the
impurities. You must apply pressure to
remove the residue.
3. After scraping with the razor scraper,
apply a few drops of ceramic cooktop
cleaner on the entire area. Use a
cleaning pad to remove any remaining
residue. Do not scrape the seal around
the edges of the cooktop.
4. For additional protection, use a paper
towel with a ceramic cooktop cleaner to
polish the entire surface.
To remove metal marks and scratches
• Use caution not to slide cookware across your cooktop. It will leave marks on the
cooktop surface. You can remove these marks by applying ceramic cooktop cleaner and
using a cleaning pad for ceramic cooktops.
• If cookware with a thin overlay of aluminum or copper boil dry, the overlay may leave
black discolorations on the cooktop. Remove the discolorations immediately, or they
may become permanent.
Maintenance
CAUTION
Carefully check the bottoms of cookware for roughness that may scratch the cooktop.
Sugary spillovers (such as jellies, fudge, candy, syrups) or melted plastics can produce
pitting on the surface of your cooktop. This is not covered under the Warranty. You must
clean the spills while they are still hot. Use caution when removing hot substances.
1. Turn all burners off. Remove any hot cookware.
2. Wear an oven mitt, and then use a single-edge razor-blade scraper to move the spills
to a cool area of the cooktop. Remove the spills with paper towels.
CAUTION
• Any remaining spillover must remain until the surface of the cooktop has cooled down.
• Do not use the burners again until all the spills have been completely removed.
• When using a scraper, be sure it is new and the razor blade is sharp. Do not use a dull
or nicked blade.
NOTE
If there are pitting or indentations in the glass surface, the cooktop glass must be
replaced. If this is the case, call for service.
Surface protection
To prevent unintended marks and scratches
• Do not use glass cookware. It may scratch the cooktop.
Maintenance
• Do not place a trivet or wok ring between the cooktop and a pan or wok. These items
can mark or scratch the cooktop.
• Make sure the cooktop and the cookware bottom are clean.
• Do not slide metal cookware across the cooktop.
To prevent stains from building up
• Do not use a soiled dish cloth or sponge to clean the cooktop surface. A film will
remain, which may cause stains on the cooking surface after the area is heated.
• Continuously cooking on a soiled surface can result in permanent stains.
• Cracking noises: You may hear a cracking noise when you are using cookware made of
two or more materials.
• Whistling: A whistling noise occurs when both back burners are in use. This is caused
by vibrations. Whistling can vary depending on the weight or material of the cookware
or the type of food you are cooking. The noise can be reduced by using thicker
cookware.
• Humming: You may hear a low humming noise when you set a burner to a high power
setting. This sound is generated by energy transmission, and it will disappear when the
cooktop is turned off.
• Clicking: Electric switches are operating.
• Hissing, buzzing: You may hear a fan noise during cooktop operation. You may
continue to hear it even after the cooktop is turned off. This is normal. The fan runs to
cool down the temperature inside the cooktop. It will automatically shut itself off after
a short period of time.
These noises are normal and do not indicate any defects.
Checkpoints
If you encounter an issue to check with your cooktop, first check the table below and try
the suggestions.
SymptomPossible causeSolution
Troubleshooting
The burners heat
up slowly or
cannot maintain a
rolling boil.
The cooktop will
not turn on.
The burners do not
turn on.
You may be using
incorrect cookware.
There is a blown fuse or
tripped circuit breaker.
The LCD is booting.It takes approximately 1 minute for the
There is a blown fuse or
tripped circuit breaker.
The cooktop controls are
not set correctly.
Place the cookware in the center of the
cooking zone.
Use cookware with ferromagnetic
bottoms whose diameter is appropriate
for the cooking zone.
See the Cookware section on page 28.
Replace the fuse or reset the circuit
breaker.
LCD to boot.
Replace the fuse or reset the circuit
not cleaned.
The cooktop is hot.The cooktop may appear discolored
if it is hot. This is temporary, and the
discoloration will disappear as the
cooktop cools.
The cooktop
has scratches or
abrasions.
The cooktop is not being
correctly cleaned.
Scratches cannot be removed. However,
tiny scratches will become less visible
with cleaning. Use glass-ceramic
cleaning cream. Do not use chemical
or corrosive agents. These agents may
damage the cooktop.
Cookware with rough
bottoms were used.
There were coarse
particles such as salt
between the cookware
To avoid scratches, follow
the recommended cleaning
instructions. Before using, make sure
cookware bottoms are clean. Only use
smooth, flat-bottomed cookware.
and cooktop.
Cookware may have slid
across the cooktop.
The cooktop has
streaks or specks.
Spillovers have cooked
onto the cooktop.
Wait until the cooktop is cool. Use a
single-edge razor-blade scraper to
remove the streaks or specks. For more
information, see the Cleaning section on
page 56.
The cooktop
has metallic
discolorations.
Mineral deposits from
water and food have
stained the cooktop.
To remove the stains, use a glassceramic cooktop cleaning cream. For
best results and care, clean the cooktop
weekly.
Only use clean, dry cookware.
The cookware is
not detected.
Inappropriate cookware
was used, or the
cookware is not placed
on the cooking zone.
Place the cookware in the center of the
cooking zone.
Use cookware with ferromagnetic
bottoms whose diameter is appropriate
for the cooking zone.
The boost
function has
been deactivated
or cannot be
activated.
The cooktop
responds unusually
or can no longer be
operated correctly.
There are cracking
or popping sounds.
There are beeping
sounds.
A cooking position is
already paired, and the
cooktop is too hot.
The power level is set
between 1.0 and 3.0.
And two pots are put on
the Flex Zone.
Occurs if buttons are
repeatedly pressed.
You can activate the boost function only
once for a single burner. If a second
cooking position is switched on or is
already in operation, the boost function
will not be available or is deactivated,
and the cooking position returns to
power level 9.0.
The cooktop may be hot. Wait until the
cooktop cools down.
Disconnect the appliance from the
electric supply by switching the circuit
breaker off to the off position for 15
seconds.
This is normal. The strength of sound
depends on the number and the size of
the pots.
Cookware is on the touch buttons, and
hot cookware can damage the buttons.
Remove the cookware.
C0The top sensor is open.Turn the cooktop off, and then restart.
C1The top sensor is short.
C2The IGBT sensor is open.
Communications between
F0
F1
F2
A2
UP
d0
the main and the sub PCBs
failed.
Communications with
EEPROM failed.
Communications with the
touch-enabled IC failed.
The fan motor
malfunctions.
The input voltage is too
high or low.
The key is pressed for
more than 8 seconds.
If the issue continues, unplug the power
cord for 30 seconds or more, and then
reconnect. If the issue is not resolved,
contact a Dacor service center.
Restart the cooktop using the POWER
button. If the issue continues, disconnect
power for more than 30 seconds. Then,
restart the cooktop. If the issue is not
resolved, contact a Dacor service center.
It occurs when the DC motor can not
operate due to defects of the PCB, wiring
or blockage on the motor blade.
Check the power connection and make
sure to turn the cooktop on after
regulating the voltage (208 V to 240 V).
Check if the key pad is wet or a key is
depressed. If the problem continues,
restart the appliance using the POWER
button. If the problem still continues,
contact a local Dacor service center.
Review this section to learn the warranty and non-warranty terms and conditions
concerning this product. For details/clarifications, contact Dacor.
What Is Covered—Certificate of Warranties: Dacor Cooktops
Within the 50 States of the USA, District of Columbia, and Canada*
Full 1-Year
Warranty
Coverage
Limitations
Warranty and Service
The warranty applies only to the Dacor appliance sold to the firstuse purchaser, starting from the date of original retail purchase or
closing date for new construction, whichever period is longer. The
warranty is valid on products purchased brand new from a Dacor
Authorized Dealer or other Dacor authorized seller.
If your Dacor product fails to function within one year of
the original date of purchase due to a defect in material or
workmanship, Dacor will remedy it without charging you.
All cosmetic damage (e.g., scratches on stainless steel, paint/
porcelain blemishes, etc.) to the product or included accessories
must be reported to Dacor within 60 days of the original purchase
date to qualify for warranty coverage.
Service will be provided by a Dacor-designated service company
during regular business hours. (Service providers are independent
entities and are not agents of Dacor.)
These types of products carry a one-year parts warranty only:
• Dealer-display and model-home-display products with a
production date greater than 5 years
• Products sold “As Is”
• Products installed for non-residential use (e.g., religious
organizations, fire stations, bed and breakfast, spas, etc).
All delivery, installation, labor costs, and other service fees are the
purchaser’s responsibility.
The warrant is null and void if the product’s serial numbers and/or
tags are altered/defaced/missing.
The owner must provide proof of purchase or a closing statement
for new construction upon request.
All Dacor products must be accessible for service.
Outside the 50 States of the USA, District of Columbia, and Canada*
Limited 1st-Year
Warranty
If your Dacor product fails to function within one year of
the original date of purchase due to a defect in material or
workmanship, Dacor will furnish a new part, FOB Factory**, to
replace the defective part.
All delivery, installation, labor costs, and other service fees are the
buyer’s responsibility.
What Is Not Covered
• Slight color variations (due to differences in painted parts, kitchen lighting, product
placement, etc)
• Service calls (to teach the user proper use and care of the product)
• Travel fees to islands/remote areas (ferries, toll roads, etc)
• Consequential/incidental damage (food/medicine loss, time away from work,
restaurant meals, etc)
• Product failure (when product is used for commercial, business, rental, or any
application other than residential use)
• Product failure (caused by improper product installation)
• Replacement of house fuses, fuse boxes, or resetting of circuit breakers)
• Product damage (caused by accident, fire, flood, power interruption, power surges, or
other “acts of God”)
• Liability or responsibility for damage to surrounding property (cabinetry, floors,
ceilings, and other structures/objects)
• Breakage, discoloration, or damage to glass, metal surfaces, plastic parts, trim, paint,
or other cosmetic finish from improper use/abuse/care/neglect
Contact us if you experience a service issue beyond the standard warranty period. Dacor
reviews each issue and customer concern to provide the best possible solution under the
circumstances.
THE REMEDIES PROVIDED IN THE ABOVE EXPRESS WARRANTIES ARE THE SOLE AND
EXCLUSIVE REMEDIES; THEREFORE, NO OTHER EXPRESS WARRANTIES ARE MADE, AND
OUTSIDE THE FIFTY STATES OF THE UNITED STATES, THE DISTRICT OF COLUMBIA AND
CANADA, ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE,
ARE LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL PURCHASE. IN
NO EVENT SHALL DACOR BE LIABLE FOR INCIDENTAL EXPENSE OR CONSEQUENTIAL
DAMAGES. IN THE EVENT DACOR PREVAILS IN ANY LAWSUIT, DACOR SHALL BE
ENTITLED TO REIMBURSEMENT OF ALL COSTS AND EXPENSES, INCLUDING ATTORNEY’S
FEES, FROM THE DACOR CUSTOMER. NO WARRANTIES, EXPRESS OR IMPLIED, ARE MADE
TO ANY BUYER FOR RESALE.
Some states do not limit the length of an implied warranty, or do not exclude/limit
inconsequential damages; therefore, the above exclusions/limitations may not apply to
you. This warranty gives you specific legal rights. You may also have other/additional
rights depending on the state in which you reside.
Please visit www.Dacor.com to activate your warranty online.
WARRANTY INFORMATION
IMPORTANT:
Your warranty will not begin until you activate it online or return this form to Dacor. If you have purchased more
than one Dacor product, please return all forms in one envelope, or activate the warranty for each product online.
Please rest assured that under no conditions will Dacor sell your name or any of the information on this form for
mailing list purposes. We are very grateful that you have chosen Dacor products for your home and we do not
consider the sale of such information to be a proper way of expressing our gratitude!
Owner’s Name:
Street:
City:State:Zip:
Purchase Date:Email:Telephone:
Dealer:
City:State:Zip:
Your willingness to take a few seconds to fill in the section below will be sincerely appreciated. Thank you.
1. How were you first exposed to Dacor products? (Please check one only.)
A. T.V. Cooking Show F. Builder B. Magazine G. Architect/Designer C. Appliance Dealer Showroom H. Another Dacor Owner D. Kitchen Dealer Showroom I. Model Home E. Home Show J. Other
Last (Please Print or Type)FirstMiddle
2. Where did you buy your Dacor appliances?
A. Appliance Dealer D. Builder B. Kitchen Dealer E. Other C. Builder Supplier
3. For what purpose was the product purchased?
A. Replacement B. Part of a Remodel E. Other
only
4. What is your household income?
A. Under $75,000 D. $150,000 – $200,000 B. $75,000 – $100,000 E. $200,000 – $250,000 C. $100,000 – $150,000 F. Over $250,000
5. What are the brands of appliances that you have in your kitchen?
A. CooktopC. Dishwasher
B. OvenD. Refrigerator
6. Would you buy or recommend another Dacor product?
Yes No
Comments:
Thank you very much for your assistance. The information you
have provided will be extremely valuable in helping us plan for the
future and giving you the support you deserve.