Page 1
User Manual
D2G Item No：
DGAFR32 DGAFR32S
Material Description：Indoor A-Frame Digital Sign
Scan QR code to visit the product page:
Page 2
Contents
Features ...................................................................................................................................... 3
Safety Warnings and Precautions .................................................................................................. 3
Installation and Connection .......................................................................................................... 7
Packing List ...............................................................................................................................7
Interfaces .................................................................................................................................7
Steps of Installation .................................................................................................................. 8
Remote Control .............................................................................................................................9
Description of Basic Operation .....................................................................................................10
Power on/Standby .................................................................................................................. 10
About Home Screen.................................................................................................................10
Description of Wallpaper Switch .............................................................................................. 10
File Manager ...........................................................................................................................11
Local Settings .......................................................................................................................... 11
Status of Menu bar ................................................................................................................. 13
Slide Show APP Introduction ...................................................................................................... 14
Technical Specifications .............................................................................................................. 21
Troubleshooting ......................................................................................................................... 23
Cleaning and maintenance.......................................................................................................... 24
Names and Contents of Toxic and Hazardous Substances or Elements in the Product ................... 25
2
Page 3
Operating Instructions for Digital Signage
Note: Before using the product, please read the instructions carefully!
Do not attempt to disassemble this product. If the product does
not work properly, please contact your local dealer or the company.
Features
1. Embedded with Android 5.1 smart operating system and unique UI design, bringing you a more
convenient operation and better visual experience.
2. Massive Internet application downloads support such functions as chatting, searching, learning,
shopping, and reading; e-mail system supports sync sending and receiving.
3. Support USB mouse and keyboard, realizing easy manipulation like a computer.
4. Built-in Wi-Fi module, high capacity memory and high capacity cache, making it smoother to watch
1080P HD movies and play big games.
5. High-quality LCD screen as the display, no flicker, low radiation, greatly reducing eye fatigue,
eye
protection, high brightness, high contrast, and wide viewing angle; ultra-fast response time
greatly reduces ghosting of fast moving images.
6. Progressive image processing and industry-leading motion compensation technology improve the
flickering and blurring in the edges of motion picture.
7. Dynamic contrast technology can significantly improve the clarity and contrast of various screens.
8. Multi-channel USB interfaces, supporting HD media streaming.
9. Ultra-thin narrow bezel design.
Safety Warnings and Precautions
Thank you for purchasing the high-performance multi-functional LED backlight Digital Signage of our
Company. It is a very valuable product, which will give you a better visual experience. We have considered
the factors to ensure personal safety in product design, and have tested rigorously at the factory. However,
improper installation and use may result in electric shock and fire. In order to ensure safety use, extend the
life of the product and ensure the best performance of the machine, please read the following provisions
and labels carefully before using the product and conscientiously observe the following safety precautions.
3
Page 4
Keep the instructions properly for reference.
Any liquid or foreign matters fall into the
Warning: May cause personal injury or death Caution: May cause damage or property loss
The operation is prohibited The operation must be executed
In the following cases
Power outage or instable voltage.
Turn off the D
igital Signage immediately, pull out
the plug from the power outlet, and ask the
Abnormal sound or smell from the unit.
authorized personnel for maintenance timely.
AC power cord is damaged.
Digital Signage is damaged due to drop, knock
or impact.
enclosure.
If coal gas or other flammable gas leaks, do not pull out the plug of the LCD Digital Signage or other
electrical appliances; instead, turn off the gas valve immediately, and open the doors and windows quickly.
Warning
Do not u
se power supply other than AC 110V, 50 H z.
Cut off the power supply before connecting or disconnecting any cables.
Do not place the Digital Signage on any instable positions, or else it may be damaged or cause
fire.
Do not place the Digital Signage in the positions such as:
1.The environment subject to direct strong sunlight, moisture, extreme temperature or too
much dust;
2.The environment with flammable or explosive materials;
3.The environment with flammable or corrosive gases;
Do not use damaged or inappropriate power outlets, and ensure that the plugs and outlets
contact properly.
4
Page 5
Do not let dust or metal deposits adhere to the plugs and outlets.
Do not damage the power cords:
1.Do not modify the power cords;
2.Do not place heavy objects on the power cords;
3.Keep the power cords away from heat source;
4.Do not pull the cord to remove the plug.
Do not connect too many plugs to one outlet in parallel, or else it may cause fire due to
excessive power consumption.
Do not approach the Digital Signage with open flame (e.g. a lighted candle), or else it may cause
electric shock or fire.
Do not put water filled container on the Digital Signage to avoid electric shock and fire due to
water drops or splashing.
Do not put any sharp objects, metal or liquid into the vents or let them touch the signal
terminals to avoid short circuit, product damage, and electric shock.
The openings in the enclosure are designed for ventilation and cooling, to ensure long time
reliable running of components inside the enclosure and prevent overheating. Do not block the
openings when place the unit.
Do no
t touch the plugs with wet fingers, or else it will cause electric shock.
Do not use the Digital Signage in stormy weather, especially when there is lightning; instead,
please disconnect the power and antenna plugs to avoid lightning strike.
Do not disassemble the Digital Signage without permission, or else it may cause electric shock or
fire. Please ask qualified technician for repair.
5
Page 6
Caution
Do not let children climb onto the Digital Signage.
Keep the small parts away from children to prevent them from swallowing.
If the Digital Signage won’t be used for a long time, please turn it off and pull out the power plug.
To adjust the position or angle of the Digital Signage, please disconnect all power cords and move
slowly to avoid falling.
Do not scratch or knock the LCD with hard object, or twist and squeeze the LCD.
Do not turn on the unit immediately when it is moved from a place with low temperature to high
temperature, or else it will cause condensation and malfunction.
Before cleaning the Digital Signage, please pull out the power plug; wipe with soft cloth; do not use
industrial chemicals; prevent foreign matters from entering the machine. Improper cleaning (such as
cleaning solution, water) may damage the product, erase the printed information, and even cause
damage of the components if fluid flows in, resulting in machine failure.
If the unit displays the same screen for a long time or the moving picture has fixed text or icon, it will
leave ghosting on the screen and won’t disappear when the unit is turned off; it is normal and isn't
covered by the warranty.
The power of the Digital Signage can be cut off by pulling out the plug.
If the LCD screen ruptures and the liquid splashes on the skin, please rinse for 15 minutes with clean
water immediately, and consult your doctor.
To carry the Digital Signage with hands, please grab the corners and hold the bottom; do not apply
pressure on the panel.
Use the Digital Signage properly: Use in proper lighting conditions; insufficient lighting or long time
watching will impair your eyesight.
When the plug or coupler is used as disconnection device, it should be easy to operate the device.
Insert the plug into the outlet properly, or else it may cause sparks and fire.
The technical specifications printed herein and on the packaging are subject to change without prior
notice. The Manual may be slightly different from actual operation, and the latter is applicable.
6
Page 7
Installation and Connection
1 Operation Manual
Packing List
Name Name
1 Digital Signage
1 Remote Control
Note:
Contact local dealer if you have questions about the operation, debugging and connection of the unit; if the
unit doesn’t work normally, please cut off the power immediately and consult the dealer. The unit is class-
A product, which may cause radio interference in living environment. In this case, please take feasible
measures, and use power plug as the disconnection device.
1 Cleaning Kit (with 2 keys)
1 Power Cord
Interfaces
1.RJ45 interface; 2. HDMI input; 3. VGA
6.
TF Card ;
Note: Plea
Remark: The interfaces depend on the model.
se pull out the power plug before installing or disassembling the unit!
7.USB interface； 8. Antenna/WIFI interface; 9. On/off button； 10.Power port;
input;
4.Audio input；
7
5. SIM card;
Page 8
Steps of Installation
1. Open the top cover as shown in Fig. 2;
2. Remove the unit shown in Fig 3 and place it on the ground (avoid scratches)(Fig 4)；
3. Open the bottom bracket to make the machine stand up, as shown in Fig 5.
(Fig. 1)
(Fig. 3)
(Fig. 4)
(Fig. 2)
(Fig. 5)
8
Page 9
Remote Control
Note: Press the SETUP button in the main
. After
exiting the playback mode by pressing the
control may be different from the picture,
Installing batteries for the remote control:
Remove the battery cover, and insert two AAA batteries (1.5V). Ensure that the battery polarity
matches the “+”/“-” marks in the battery compartment of the remote control.
Precautions for using the remote control:
Aim the remote control at the receiver window. Do not place any object between the remote
control and the receiver window to avoid interference with the normal operation.
Keep the remote control away from violent vibration. In addition, do not set or place the
remote control in direct sunlight, or else the remote control may be deformed by heat.
The remote control may be invalid when the receiver window of the unit is in direct sunlight or
strong lighting; in this case, please adjust the angle of the lighting or the unit, or approach the
receiver window to use it.
The distance of remote control will be shortened if the battery voltage is insufficient; in this
case, please replace with new batteries; if the remote control won’t be used for a long time or
the batteries are run out, please take out the batteries to avoid corrosion due to battery
leakage, which will damage the remote control.
Do not use batteries of different types or mix new batteries with old ones. Always replace the
batteries in pairs.
Do not put the batteries in fire, or charge or disassemble them, or charge, short circuit,
disassemble, heat or burn used batteries. Please dispose of waste batteries in accordance with
local environmental regulations. Do not expose the batteries in overheated environments such
as sunlight and fire.
Description of remote control buttons
interface to call out the OSD menu
STOP button, the playback will start according
to the schedule next time.
Remark: The real appearance of the remote
please refer to the actual product.
Button Function
POWER ( )
MENU To show the main menu
SETUP To set up OSD menu
SOURCE
/ Play programs; confirm selection
▲ To move the cursor up
▼ To move the cursor down
◄ To move the cursor left
► To move the cursor right
HDMI Select HDMI device as the source
VGA Select VGA device as the source
Power switch
To show the Source menu
Previous program
Next program
Stop playing and return to the main interface
Mute
Turn up the volume
Turn down the volume
Back
9
Page 10
Description of Basic Operation
Power on/Standby
Insert the power plug into the outlet. If the Digital Signage has the switch button “I”, turn it on; if
you press the switch button “O”, the Digital Signage enters standby state.
In power on state, enter “System Assistant” and press the “ ” button on the remote control, and
the Digital Signage enters standby state.
About Home Screen
Description of Icons
Icon Functi
on
Main applications
Back
Home page
Background applications
Sound -
Sound +
Description of Wallpaper Switch
As shown on the right, tap and hold in the blank space to enter wallpaper switch interface,
and select the wallpaper from different sources.
10
Page 11
Description of Basic Operation
File Manager
1. Tap the Main Apps button in the Home page to enter the “APPS” menu interface (Fig. 2);
2. Tap the “Explorer” icon in the “APPS” menu interface (Fig. 2) and enter “Explorer ” menu (Fig. 3);
3. Tap options in the “Explorer” menu to read the files from different devices.
Fig. 1 Fig. 2 Fig. 3
Local Settings
1. Tap the Main Apps button in the Home page to enter the “APPS” menu interface (Fig. 2);
2. Tap the “Settings” icon in the “APPS” menu interface (Fig. 2) and enter “Wi-Fi” menu (Fig. 3);
3. Tap options in the “Wi-Fi” menu and set up different options.
11
Page 12
Fig. 1
Description of Settings Interface (shown on the right)
Icon Function
WIFI switch
Data usage
Bluetooth
USB
Sound & notification
Battery saver
HDMI
Display
Storage
Apps
Screenshot Setting
Location
Accounts
Backup & reset
Security
Language & input
Date & time
Printing
Accessbiity
About device
Fig. 2 Fig. 3
12
Page 13
Status of Menu bar
1. Step1: Click the setting
2. Step2: At the setting menu click the display menu
3. Step3: At the display setting menu unselect the display navigation check box
Fig. 1 Fig. 2 Fig. 3
13
Page 14
Slide Show APP Introduction
How to upload media files ：
Step1: Open the Android launcher screen and click the explorer app
Step2: Go
to the USB storage menu click the USB storage button
14
Page 15
Step3: At the USB storage menu select the media files which you want to copy to the media folder
click the edit button, the pop menu will show then click the Copy button
Step4: C
lick HOME button and go to the NAND FLASH menu you will see the media folder, open it
15
Page 16
Step5: At the media folder click the edit button at the top of the screen the pop menu will show and
click the Paste command button the files will start copy to the media folder
Step6: Exit the Explorer app and go to the launcher screen run the Slide Show app to display the
media files
16
Page 17
Step 7: Select the time you would like each picture to be on the screen for by dragging the bar to the
desired time. Select how you would like the images to display. Select the desired transition effect between
pictures.
17
Page 18
Step 8:Select Play and your slide show will begin playing
18
Page 19
How to Delete the media files:
Step1: Open the Android launcher screen and click the explorer app
: Click home button and go to the NAND FLASH menu you will see the media folder open it
Step2
19
Page 20
Step3: At the media folder select the media files which you want to delete and click the edit button
at the top of the screen the pop menu will show and click the Delete command button the files will
be deleted
20
Page 21
Technical Specifications
Model
Parameters
Panel
LCD size
LCD supplier
LG
Pixel pitch
60Hz
Viewing angle
178° (H)/178° (V)
Life
30,000hrs (min)
Color saturation
Environment
Operating temperature (°C)
0~40°C
Storage temperature (°C)
-10~60°C
Storage humidity
10~60% RH Non-condensing
Decoding resolution
1080P FHD compatible
Playback mode
Support loop, inter-cut, timer, shim, etc.
Compatible network
Ethernet, 3G, 4G
Touch support
App installation
Support download and installation
I/O interfaces
TF
32"
Panel model LD320DUE-FHB1
Light source LED backlight
Resolution 1920*1080 (pixels)
Brightness (typ.)/(min) 400cd/m2 (typ.)
Contrast (typ.) 1000:1 (typ.)
Response (ms) 10ms (typ.)
0.36375 (H) mm * 0.36375(V) mm
Refresh rate
68%
Viewable area 698.4(H) mm * 392.85(V) mm
Chromaticness 16.7M
Scheme Rockchip RK3288
Power supply Voltage 100V~240V, 50-60Hz
Power Consumption ≤60W
Standby power (Watt) TBD
Operating humidity 20~85% RH Non-condensing
Maximum operating time (hrs/day) 18 hours
Functions Operating system Android 5.1.1
Processor RK3288, quad-core
RAM 2G
Built-in memory
Supported Video Files
Supported Photo Files
Audio output, supported files
RTC (real-time clock) Yes
Schedule power on/off Yes
System update USB compatible
AVI, MPEG4, WMV, MKV, FLV, MP4, MOV
JPG, JPEG, BMP, PNG, GIF
Left and right audio channel, MP3
21
8G
Non-Touch
1
Page 22
Ethernet
HDMI
VGA 1
Unit dimensions (W*D*H)
Package dimensions (W*D*H)
Shell color
Silver/black
Language
OSD
Headset N/A
USB2.0 2
SIM 1
Structure Net weight
Gross weight
Shell material Aluminum profile/sheet metal
1 (RJ45)
1
16.34kg
22.8kg
449*56*1334mm
~635*208*1510mm
English
22
Page 23
Troubleshooting the Digital Signs – DGAFR32 DGAFR32S
Issue
Probable Cause
Solutions
No picture or sound
Unit not plugged into wall outlet
Power cord not properly
connected to the terminal on the
back of the unit.
Unit not powered on
Wall outlet not working
Check that the unit is plugged into wall
outlet.
Confirm that the power cord is connected to
the terminal on the back of the unit.
Turn the on/off toggle switch located on the
back of the unit, lower center, to the “on”
position.
Unplug unit, wait 20 seconds, plug unit back
into outlet and try again.
Make sure that outlet is working by plugging
in a different electrical device.
If all of the above have been checked and
the issue is not resolved, contact a customer
service representative.
No sound (but
picture is working)
Volume not adjusted on the
remote control.
Content/Video does not have
sound.
Content format is not compatible.
Speakers do not work.
Adjust volume using the remote control
Confirm content is one of the following
compatible formats: AVI, MPEG4, WMV,
MKV, flv, MP3, MP4, MOV.
If unit is connected to Wi-Fi, go to YouTube
and play video that has sound
Unplug unit, wait 20 seconds, plug unit back
into outlet and try again.
Try playing the content on a different device
(smart phone, computer or tablet)
If all of the above have been checked and
the issue is not resolved, contact a customer
service representative.
No picture (but
sound is working)
Content file damaged.
Content format is not compatible.
Screen damaged or defective.
Confirm content is one of the following
compatible formats: AVI, MPEG4, WMV,
MKV, flv, MP3, MP4, MOV.
Try playing the content on a different device
(smart phone, computer or tablet)
Unplug unit, wait 20 seconds, plug unit back
into outlet and try again.
If all of the above have been checked and
the issue is not resolved, contact a customer
service representative.
Power button on
remote is not
working.
System Aid App is not open.
Using the remote control, scroll over to the
“Main apps” button and Open the “System
Aid” app.
Point the remote at the green light indicator
and power screen off. The unit is now in
standby mode.
If the power switch is still in the on position,
you can use the remote to power on the
screen.
Follow this process every time you want
enable standby mode.
If all of the above have been checked and
the issue is not resolved, contact a customer
service representative.
Remote control not
Batteries not inserted properly.
Check that battery is inserted properly with
23
Page 24
working
Batteries are dead.
Standing too close or too far from
the unit.
positive and negative orientation.
Insert new batteries.
Stand within 1 foot of the front of the unit
and point the remote directly at the unit.
If all of the above have been checked and
the issue is not resolved, contact a customer
service representative.
No Wi-Fi signal
Wi-Fi is not turned on in product
settings.
Wi-Fi is not connected to a
network
Low or no signal from the router
Antenna is missing or not pointed
upward.
Damaged PC board
Check that Wi-Fi is turned on in settings.
o Click the settings icon from the
Android home screen.
o Click “Wi-Fi”.
o Click the on/off icon in the upper
right hand corner to turn on Wi-Fi.
o “On” will appear on the upper left
hand side.
o Then select your Wi-Fi network
Confirm that the antenna is in place and
pointed upward.
Check that other devices are receiving the
signal.
o If other devices are not receiving the
Wi-Fi signal, please contact your
internet service provider.
Unplug or reset the router and wait for 20
seconds. Restart the router and check.
If all of the above have been checked and
the issue is not resolved, contact a customer
service representative.
Parts missing or
Damaged
Parts missed during
manufacturing. (No charge for
replacements)
Parts lost or damaged by the
customer. (There is charge for
replacements)
Having problems
with installing
software or getting
content to play
Did you purchase the
DisplayIt!Xpress software from
Displays2go?
Did the customer purchase or
downloaded another 3rd party
software onto the product?
If you purchased DisplayIt!Xpress software
from Displays2go or from Best Wave directly,
please contact Best Wave at
support@bestwave. com or (480)368-8900
ext. 2
If you purchased or downloaded another 3
rd
party software onto the product, please
contact the 3rd party software company’s
customer support for assistance.
Cleaning & Maintenance
1. Avoid strong vibration or impact on the product.
2. Keep the product dry to avoid possible damage by moisture.
3. Don’t place the product under direct sunlight which may shorten the service life of the screen.
4. Clean screen and product using glass cleaner and provided cleaning kit.
5. If the product will not be used for a long time, pull out the power cord.
Contact a customer service representative.
24
Page 25
Names and Contents of Toxic and Hazardous Substances or
Part name
Toxic and hazardous substances or elements
Pb
Hg
Cd
Cr6+
PBB
PBDE
Remote control
O O O O O
Speaker
O O O O O
Accessories*
O O O O O
O
Elements in the Product
Names and Contents of Toxic and Hazardous Substances or Elements in the Product
Display O O O O O
Shell O O O O × ×
Circuit board assembly * O O O O O
Wires O O O O O O
Metal parts O O O O O O
Packaging materials* O O O O O O
*: Circuit board assembly includes PCB and the electronic elements thereof;
Packaging materials include packaging box, styrofoam, etc.;
Other accessories include instruction manual.
O: the content of the toxic and hazardous substances or elements in the part is lower than the limit
specified in GB/T 26572-2011 standard.
X: the content of the toxic and hazardous substances or elements in the part is higher than the limit
specified in GB/T 26572-2011 standard.
The table shows that the machine contains harmful substances inside. The data is provided by
material suppliers and verified by the company according to the material type. Some materials
contain harmful substances that can’t be replaced in present technology. We are dedicated to
improving this.
The EFUP of the product is ten years. The pollution control label is shown on the right.
The EFUP is valid only when the user operates in the normal conditions specified in the manual
herein.
Waste Electrical and Electronic Products Recycling and Disposal Regulations
To protect the earth, if you do not need this product or its service life expires, please abide by the
Waste Electrical and Electronic Products Recycling and Disposal Regulations and send it to
qualified local manufacture for recycling.
This Manual is for reference only and is subject to change without prior notice.
25
Loading...