IP Phone 1140
User Guide
About the IP Phone 1140
The IP Phone 1140 brings voice and data to the desktop by connecting
directly to a Local Area Network (LAN) through an Ethernet connection.
When you are logged on to the network, the handset and keypad of the IP
Phone operate in the same way as a standard business telephone. You
can access additional services and features through the soft keys. identifies the current
IP Phone terminal description
The IP Phone 1140 offers these features:
•
Six light-emitting diode (LED) indicator lamps
— message waiting lamp
— data waiting lamp
— mute lamp
— headset lamp
Page 1
— handsfree lamp
— link lamp
•
volume control keys
• standard telephone dialpad
•
12 feature keys
• one
• five navigation keys
soft key
—up
—down
— left
— right
About the IP Phone 1140
— send (located in the middle of the navigation key, this key is mapped
•
multifield LCD screen
— adjustable contrast
— backlight
•
three audio modes
— handsfree speak and listen
— headset (autodetect support)
— handset
•
one USB port
— future support for USB mouse and keyboard
•
automatic network configuration
•
upgradeable firmware
Page 2
to execute the current function of the soft key)
•
wideband audio support
About the IP Phone 1140
IP Phone 1140 components
Page 3
Terminal display
The display on the IP Phone terminal has blue LED backlighting, which you
can turn on and off.
The IP Phone 1140 display has three distinct areas:
•
• The middle area shows single-line information for items such as caller
•
.
The upper area shows line and feature key status.
number, caller name, feature prompt strings, user-entered digits, date
and time information, and telephone information.
The lower area displays the labels for the soft keys.
12 About the IP Phone 1140
IP Phone 1140 display
Terminal display
The 1140 feature keys
display on the LCD screen. ns off automatically after a period
The feature key functions are:
.
Transfer, Conference, DND,
Voicemail, Speed Dial,
Inspect, Cell,
and the Auto Dial numbers.
Charge Code,
Page 4
Terminal indicators
The IP Phone terminal uses light-emitting diodes (LEDs) of different colors
to indicate the current state of the terminal. This table describes each color
and its associated state.
A steady indicator means that the extension or feature beside it is active. A
flashing indicator means the line is on hold or the feature is in the process of
being programmed.
Indicator LED color Meaning
Message waiting Red (located on the top right
corner of the set)
Data waiting Blue (located on the top left
corner of the set)
Headset Red (located on the front, on
the headset key)
Handsfree Red (located on the front, on
the handsfree key)
Lit when a message is waiting,
or a call is missed. The light
turns off after you retrieve your
message.
Lit when the terminal is on an
active call.
Lit when the headset is in use.
Lit when the handsfree mode
is active.
Terminal indicators 13
Indicator LED color Meaning
Mute Red (located on the front, on
the mute key)
Link/Data Green (located on the back
cover near the network
Ethernet jack)
Lit when the mute feature
is active. The system
administrator can configure
the mute lamp to be steady on
or blinking.
Lit when the link is alive and
flashes to indicate activity.
IP Phone 1140 Menu Systems
Use the up or down arrow on the navigation key to scroll to items.
Labels appear next to the soft keys, in response to items selected on screen.
Logging On & Logging Off
Use this item to log in and out from the IP Phone system.
See "Logging On" and "Logging Off".
Page 5
Display
Feature
Language
Time
Use this item to adjust the contrast level of the display.
See "Adjusting the contrast level of the display"
Use the Feature menu to access these submenus:
Use the Language item to select the language used in the display.
See "Selecting the Language ".
Use the Time menu to:
•
select a time zone
•
enable or disable Daylight Saving Time
18 IP Phone 1140 menu systems
User
Use the User menu to:
•
view your user name
•
view your login type
•
enable or disable auto login feature
•
change your password
Page 6
History
Diagnostics
Menu hierarchy
See "Using the User
Use History menu to:
•
reset the Inbox
•
reset the Outbox
See "Resetting the Inbox"
Use the Diagnostics item to test the local mode.
See "Testing
the Local Mode" .
Menu" .
and "Resetting the Outbox". ..
18 IP Phone 1140 menu systems
How to use the navigation keys
The IP Phone terminal has navigation keys that you use to navigate the
menus and to help you to enter text in the display. See "IP
components" (page 11) for the location of these keys.
When the menu system is active, the navigation keys behave this way:
•
up—return to the previous menu item
•
down—go to the next menu item
•
left/right—active when you can enter text. To move the cursor to the left,
press the left key. Press the right key to move the cursor to the right.
•
send key—located in the middle of the navigation keys, press to select
the menu item
Connecting the IP Phone to the LAN
Page 7
19
CAUTION
Risk of equipment damage
Do not plug the IP Phone into a regular telephone jack. This
causes severe damage to the terminal. Consult your system
administrator to ensure that you plug your telephone into a
10/100BaseT Ethernet jack.
Prerequisites
•
IP Phones can be powered by an AC adapter or over a LAN. Contact
your insystem administrator to identif the correct power option.
•
See "IP Phone 1140 connectors" for the location of the
connectors on the back of the IP Phone.
Step Action
1
2
Connect one end of the CAT-5 line cable to the LAN Ethernet port,
identified with a LAN icon, located on the underside of the terminal.
Connect the other end of the CAT-5 line cable to the IP network jack.
For a terminal sharing LAN access with a PC, connect a second
CAT-5 line cable to the PC Ethernet port located on the back of the
terminal, identified by the PC icon. Connect the other end of the
cable to the Ethernet port on the computer.
3
4
For a secure power connection, thread the cord around the strain
relief retaining hook and through the channel on the underside of
the terminal.
Secure the terminal footstand to the terminal base.
—End—
20 Connecting the IP Phone to the LAN
IP Phone 1140 connectors
Page 8
Logging On
Step Action
1
Note: If your user name i s too long for the display (longer than 15
characters), the digits scroll to the left and an ellipsis appears to
the left of the user name.
2
Note:
Enter your user name. Press OK
Enter your password. Press OK
If you make an error, press the Clear key key to clear the feld, and then
enter your user name or password again.
You are logged on and the Menu screen appears.
.
.
—End—
Logging Off
Step Action
Page 9
1
2 Press Ok
3
From the main menu, select Logoff.
.
A confirmation screen appears.
Confirm the action.
You are logged off from the network.
Making Calls
Follow one of these procedures to make a call.
Making a call using off-hook dialing
Step Action
—End—
1
2
3
Lift the handset from the cradle.
The primary extension is active and you hear a dial tone.
Use the dialpad to enter the number.
When the call is answered, begin speaking.
Making a call using handsfree dialing
See "IP Phone 1140 components" for the location of the handsfree key.
Step Action
1
Press a line key.
A line is selected and you hear a dial tone.
—End—
26 Making calls
Page 10
2
3
4 For privacy, lift the handset.
5
Use the dialpad to enter the number.
When the call is answered, begin speaking.
To return to handsfree mode, press the handsfree key and place
the handset in the cradle.
The handsfree feature is active.
Making a call using predial
Step Action
1
2
Before you press a line key or lift the handset, use the dialpad to
enter the number.
The number is entered into the terminal.
When you want to make the call, press Ok
—End—
.
The number is dialed.
3
When the call is answered, begin speaking.
Editing a predialed number
Step Action
1
2
Perform one of these actions.
•
To delete numbers that appear to the left of the cursor, press
Bkspc .
•
To delete numbers that appear to the right of the cursor, press
Delete .
Use the dialpad to enter the new number.
—End—
—End—
Answering Calls
See "IP Phone 1140 Components" for location of the handsfee and headset keys.
Answering a call
Step Action
Page 11
1
Perform one of these actions to answer a call:
•
Lift the handset.
•
To answer a call using handsfree, press the handsfree key.
•
To answer a call while wearing a headset, press the headset key.
Answering a second call
Follow this procedure to answer a call when you are engaged in a call.
If another call comes in while the primary line is engaged, the phone sounds
and a message indicator icon on the display flashes. While the indicator is
flashing you have the opportunity to put the first call on hold and answer
the second call.
Step Action
1 Press the hold key to put the active on hold.
2
Press the line key for the second call.
—End—
The call is answered.
—End—
Ending a Call
See "IP Phone 1140 Components" for the location of the Goodbye key.
Step Action
1 Perform one of these actions:
•
Return the handset to the cradle.
•
Press the goodbye key.
The call is ended.
—End—
While on an Active Call
Using call hold
Step Action
Page 12
1
2
Transferring a call
Step Action
1
2
3
To put the call on hold, press the hold
The call is suspended. On the display, an indicator flashes beside
the line on which the call is held.
To retreive the call, press the key beside the flashing indicator in the display.
—End—
During a call, press the key to which the transfer feature is assigned.
The call is put on hold and a dial tone sounds. On the display, an
indicator flashes beside the line on which the call is held.
Use the dialpad to enter the number to which to transfer the call.
When that number rings or is answered, press the transfer key again.
The call is transferred.
—End—
key.
Using conference call
If you have the multimedia seat, you can add up to 30 calls to a conference.
Step Action
1
2
3
4
5
6 If you hang up, the other parties will stay connected until they hang up.
During a call, press the feature key assigned as the con
The call is put on hold and a dial tone sounds. On the display, an
indicator flashes beside the line on which the call is held.
Dial the number of the person you want to add to the call.
At this time, you can talk privately to the person you are adding, to
announce the conference.
Press the conf
Repeat steps 2 and 3, to add more calls to the conference.
If you make a mistake dialing, or a party does not want to be included
in the conference, press the extension key of the conference call
to reconnect to the conference.
ference key.
erence key again to merge the calls.
—End—
While on an Active Call35
Using the mute feature
Muting prevents the transmission of sounds through the microphone.
Step Action
Page 13
1
2
—End—
During a call, press the m
To turn off the feature, press the mute key again.
Using Call Forward
Step Action
1
2
3
4
To activate call forward without lifting the handset, press the key to
which the
Use the dialpad to enter the number of the extension to which to
forward your calls.
Press the f
To turn off call forward, press the f
The feature is deactivated and the icon disappears from the display.
forward feature is assigned.
orward key again. An icon appears beside the forward key.
ute key.
orward key.
—End—
Adjusting the Display Contrast Level
Step Action
1
2 Perform one of these actions:
3 Press
From the main menu, select and open Display.
The Contrast screen appears.
•
To decrease the contrast, press the left navigation key.
•
To increase the contrast, press the right navigation key.
The percentage scale on the screen shows the degree of change.
The level decreases or increases each time you press the key.
Ok.
The contrast level is saved.
—End—
Using the Features Menu
When you access the Features menu, a numbered list of the features
provisioned on each key is displayed. The number displayed indicates the
key to which the feature is assigned to your line.
your system administrator, so the features you have available may differ from
those described in this User Guide.
Changing the keys to which a feature is associated does not create new
functionality.
Note: Defining the key type
Each feature key can be defined in one of two ways: Central or Local. A
feature key defined as Central can have a Centrex feature, such as Call
Forward, assigned to it. A feature key defined as Local can have a directory
entry assigned to it. By default, all feature keys are defined as Central.
Step Action
Page 14
Features are assigned by
1
2
3
4
5 Perform one of these actions:
6
From the main menu, open the Feature
A list of the feature keys and their current assignments appears.
Select a key to change. Press Ok.
Select Assign and Press Ok. .
If the key you selected in step 2 is assigned to a Centrex feature,
these soft key labels appear: Key Type and Autoscroll.
If the selected keyis assigned to a local feature, these soft key labels
appear: Key Type and Feature.
Highlight Key Type and press OK.
The Key Type screen appears. A check mark appears beside the
type currently assigned to the key.
•
To change Central to Local, select Local.
•
To change Local to Central, select Central.
Press Ok.
menu.
Using the Features Menu
Enabling or disabling autoscroll
If autoscroll is enabled, the IP Phone automatically directs you to the screen
for the active feature. For example, if your secondary Directory Number
(DN) is configured on screen two, and you receive a call to that number, the
feature screens scroll to page two. You can answer the call immediately
without searching for the screen.
Step Action
Page 15
1
2
3
4 Perform one of these actions:
6
—End—
From the main menu, highlight the Feature
Select a Feature and press OK. Highlight Assign
From the Assign menu, select AutoScroll. Press O
•
To enable autoscroll, select Enable.
•
To disable autoscroll, select Disable.
Press Ok
.
Labeling a feature key
Step Action
1
2
3
From the main menu, open the Feature
From the Feature menu, select and open Label.
Press Clear to delete the current label if necessary.
menu and press Ok.
and press Ok. .
k.
(Recommended)
menu. Select a menu item.
4
5
6
Use the dialpad to enter the new label.
To correct the label, press Bkspc.
When you have correctly entered the new label, press Ok.
—End—
Using the Features Menu
Enabling or disabling auto hide
When you enable the auto hide feature, only those features that are
available appear in the display. Feature availability depends on the state of
the terminal and administrator settings.
Step Action
.
Page 16
1
2 Select and open Options. .
3
4
5
From the main menu, open the Feature
From the Options menu, select and open Auto Hide.
Perform one of these actions:
•
To enable auto hide, select Enable.
•
To disable auto hide, select Disable.
Press Ok.
—End—
menu. Select a menu item.
(Recommended)
Selecting the default line key
Step Action
1
2
3
From the main menu, open the Feature
From the Feature menu, select and open Options.
From the Options menu, select and open Default Feature.
menu. Select a menu item.
The Default Feature screen appears, showing a list of DN keys.
4
5
—End—
Scroll through the list to select the key that you want to assign as
your default line key.
Press Ok
.
Resetting the feature key to the default settings
.
Step Action
1
2
3
From the main menu, open the Feature
From the Feature menu, select and open Reset.
The Reset screen appears.
Press Yes .
—End—
menu. Select a menu item.
Selecting the Language
Step Action
Page 17
1
2
3
From the main menu, select and open Language
A list of available languages appears.
Scroll through the list and select your preferred language.
Press Ok
.
Using the Time Menu
Setting the time zone
Follow this procedure to select the time zone.
Step Action
1
2
From the main menu, open the Time
From the Time menu, select and open Hours from GMT.
.
—End—
menu.
3
4
Scroll through the list and select the time zone.
Press Ok.
The time displayed changes to that of the selected zone.
Enabling Daylight Saving Time
Step Action
1
2
3
4
From the main menu, open the Time
From the Time menu, select and open Daylight Saving.
The Daylight Saving screen appears.
Select On.
Press Ok.
Daylight Saving Time is enabled. The word On appears with a check
mark beside it to indicate the feature is enabled.
—End—
menu.
—End—
60 Using the Time menu
Disabling Daylight Saving Time
Step Action
Page 18
1
2
3
From the main menu, open the Time
From the Time menu, select and open Daylight Saving.
Select Off.
Daylight Saving Time is disabled. The word Off appears in the
display, with a check mark beside it.
Setting the time format
Follow this procedure to set the time format the terminal uses to display the
current time. The time format choices are:
•
12-hour clock
•
French
•
24-hour clock
Step Action
1
2
From the main menu, open the Time
From the Time menu, select and open Time Format.
menu.
—End—
menu.
3
4
Scroll through the Time Format options to select the format you want.
A check mark appears beside the format currently in use.
To enable a format, select it, and press Ok.
Setting the date format
Follow this procedure to set the date format the terminal uses to display
the current date. When month (mmm) is selected, the display shows an
abbreviated name, Oct for example, and not a number.
The date format choices are:
•
ddmmm
• mmmdd
•
mm/dd
•
dd/mm
—End—
60 Using the Time Menu
Step Action
Page 19
1
2
3
4
From the main menu, open the Time
From the Time menu, select and open Date Format.
Scroll through the Date Format options to select the format you want.
To enable a format, select it, and press Ok.
A check mark appears beside the option to indicate that it is enabled.
The date is displayed in the selected format. You return to the
previous screen.
Resetting the default time
.
Step Action
1
2
From the main menu, open the Time
Form the Time menu, select and open Reset.
A confirmation screen appears.
menu.
—End—
menu.
3
Confirm the action.
Using the User Menu
Viewing your user name
Step Action
1
2
From the main menu, open the User
From the User menu, select and open Username.
—End—
menu.
—End—
60 Using the User Menu
Viewing your login type
The terminal can operate in one of two login types:
•
Unique—the ability to join a session with an m6350 Softclient is not
enabled.
•
Joint—the ability to operate in a joint session with an m6350 Softclient
is enabled.
Step Action
Page 20
1
2
3
From the main menu, open the User
From the User menu, select and open Login Type.
The Unique screen appears. If Unique is enabled, Ok appears
above the far left soft key.
Press the down navigation key to view the Joint screen.
If Joint is enabled, Ok appears above the far left soft key.
—End—
menu.
Viewing, disabling, or enabling the auto login feature
Any maintenance activity, for example a firmware upgrade, forces a log off
from the network. If you enable auto login, you are automatically logged on
after the phone is available again.
Prerequisites
You must have permission to edit the auto login feature. If you have
permission, a check mark appears next to Enabled when the screen
appears.
Step Action
1 From the main menu, open the User menu.
2
3
4
5
From the User menu, select and open Auto Login.
The Auto Login screen appears displaying your Auto Login profile.
If you have permission to edit this feature, press Ok.
The Enabled screen appears. A check mark appears if the feature
is enabled.
Perform one of these actions:
•
To enable Auto Login, select Enable. (recommended)
• To disable Auto Login, select Disable.
Press Ok.
—End—
Using the User Menu65
Changing your password
If you are unfamiliar with how to use the dialpad to enter text, see "Using the
dialpad to enter text"
Step Action
Page 21
before you perform this procedure.
1
2 S
3 Use the dialpad to enter the old password.
4
5 Press Ok.
From the main menu, open the User
elect and open Password..
The system prompts you to enter your old password.
After you enter the old password, use the dialpad to enter the new
password in the same screen.
Use the new password the next time you log on.
—End—
Testing the Local Mode
The Diagnostics menu is mainly used by an administrator for registering the
terminal with a Survivable Remote Gateway.
menu.
Follow this procedure to test the local mode.
Step Action
1
2
3
4
From the main menu, open the Diagnostics
From the Diagnostics menu, select and open Test Local Mode.
A confirmation screen appears.
Press Ok.
Press Yes.
The terminal transitions to its secondary IP address and temporarily
disconnects from the IP Client Manager.
—End—
menu.
Performing a Firmware Upgrade
If a firmware upgrade for the IP Phone is available, the system prompts you
to upgrade when you log on. If the firmware level is between the minimum
and maximum level set by the administrator, Yes and No options appear on
the soft keys. If the terminal is below the minimum level, the only option is
yes. You cannot log on until you perform the upgrade.
While an upgrade is in progress, the terminal reboots and becomes
temporarily unavailable.
Follow this procedure to upgrade the IP Phone firmware.
Step Action
Page 22
1
2
3
From the main menu, select and open Upgrade.
The Upgrade confirmation screen appears.
Confirm the action.
A second confirmation screen appears.
Press Yes .
The firmware is downloaded.
Using the Directory
Adding or editing a directory entry
Follow this procedure to add or edit a directory entry. See "IP Phone 1140
components" for the location of the directory key.
If you are unfamiliar with how to use the dialpad to enter text, see "Using the
dialpad to enter text" before you begin this procedure.
—End—
Step Action
1
2 Perform one of these actions:
3 From the New Entr y menu, select and open Edit Number.
4 Enter the number and press Ok.
Press the director
•
Select and open New Entry. Press Ok.
•
If you are editing an existing entry, navigate through the list to
select the entry, then press Ok.
y key to access the directory.
72 Using the Directory
Page 23
The number is entered in the directory, and you return to the
New Entry menu.
5
6
7
8
To add or edit the surname, perform these steps:
a. From the New Entry menu, select and open Surname.
b. Use the dialpad to enter the surname.
c. Press Ok.
The surname is entered in the directory, and you return to the
New Entry menu.
To add or edit the first name, perform these steps:
a. From the New Entry menu, select and open First Name.
b. Use the dialpad to enter the first name.
c. Press Ok.
The first name is entered in the directory, and you return to the
New Entry menu.
When you finish entering or editing the information, select Save.
You are asked to confirm the action.
Perform one of these actions:
•
To save, press Yes.
• To edit the information, press No.
The Resume Editing? message appears. Press Yes to edit the
information. Press No to exit the directory without saving the
information.
Deleting an entry from the directory
Follow this procedure to delete an entry from the directory. See "IP Phone
1140 components" for the location of the directory key.
Step Action
1
2
Press the director
The directory opens.
From the directory list, select the entry you want to delete.
y key to access the directory.
—End—
72 Using the directory
Page 24
3
4
5
6 Press
Press Ok
Press the down navigation key until the Delete option appears.
Press Ok.
A confirmation screen appears.
.
Ok and then press Yes to confirm the action.
—End—
Making a call using the directory
Follow this procedure to make a call from within the directory. See "IP
Phone 1140 components" for the location of the directory key.
Step Action
1
2
3
Press the director
Select the name or number that you want to call.
Press Ok.
y key to access the directory.
The Dial screen appears.
4
Press Ok.
The number is dialed.
—End—
Using the Inbox
The IP Phone 1140 has a dedicated fixed key for the Inbox, allowing you to view
the incoming number, name, time and date, as well as the display shown on the IP
Phone at the time of the incoming call. Call infor mation is captured only if the
call lasts longer than two seconds.
The Inbox can store a maximum of 10 calls. When the maximum is reached,
the oldest call is dropped. Calls appear in the list in the order in which they
were received, with the most recent call at the top of the list. Use the up
and down navigation keys to scroll through the list.
A time stamp appears beside calls you receive on the same day on which you
view the Inbox; date stamp for calls that arrive prior to the day of viewing.
If no name or number was available for a call, a No Details message appears.
80 Using the Inbox
Accessing the inbox
Step Action
Page 25
1
2
3 Perform one of these actions:
Resetting the inbox
.Step Action
1 From the main menu, select and open History.
2
3
From the History menu, select Reset Inbox .
A confirmation screen appears.
Press Yes.
Press the In
Select an item from the list, and press Ok.
•
Select Dial to call the number.
•
Select Display to view call information.
• Select Store to store the number in the directory.
box key.
—End—
Using the Outbox
The IP Phone 1140 has a dedicated fixed key for the Outbox, allowing you to view
iinformation about outgoing calls. The system logs the outgoing number, time
and date, as well as the display information if the call lasts longer than two seconds.
The Outbox can store a maximum of 10 calls. When the maximum is
reached, the oldest call is dropped. Calls appear in the list in the order in
which they were made, with the most recent call at the top of the list.
The Outbox call display consists of a time or date stamp and a name or
number. A time stamp appears beside calls you make on the same day
on which you view the Outbox. A date stamp appears beside calls that
were made prior to the day of viewing. If no name or number was extracted
from the display of the outgoing call, the number dialed appears.
—End—
80 Using the Outbox
Accessing the outbox
Step Action
Page 26
1
2
3 Perform one of these actions:
Press the Outbox key.
Select an item from the list, and press Ok.
•
Select Dial to call the number.
•
Select Display to view call information.
• Select Store to store the number in the directory.
Resetting the outbox
Step Action
1 From the main menu, select and open History.
2
From the History menu, select Reset Outbox.
A confirmation screen appears.
—End—
3
Press Yes.
The calls in the Outbox are deleted. You return to the previous menu.
—End—
Using the Dialpad to Enter Text
Step Action
Page 27
1
To enter text, find the number key associated with the letter you want
to enter, and perform one of these actions:
•
To enter the first letter, press the key once.
•
To enter the second letter, press the key twice.
•
To enter the third letter, press the key three times.
The letter appears on the display.
Diagram for Special Characters
Document Release: C4 2007_012007
Copyright 2007 Cypress Communications. All rights reserved.
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