Power Switch
Press the power button to turn the UPS ON or OFF.
eu.cyberpowersystems.com
Utility Tower Plus Series UPS
UP425UIT/UP550UI/UP750UI
User Manual
K01-U425003-01
SAFETY WARNINGS
(SAVE THESE INSTRUCTIONS)
This manual contains important safety instructions. Please read and follow all instructions carefully during
installation and operation of the unit. Read this manual thoroughly before attempting to unpack, install, or
operate your UPS.
This equipment can be operated by any individuals with no previous training.
The socket-outlet shall be installed near the equipment and easily accessible.
During the installation of this equipment it should be assured that the sum of the leakage currents of the
UPS and the connected loads does not exceed 3.5mA.
Attention, hazardous through electric shock. Also with disconnection of this unit from the mains,
hazardous voltage still may be accessible through supply from battery. The battery supply should be
therefore disconnected in the plus and minus pole at the quick connectors of the battery when
maintenance or service work inside the UPS is necessary.
Do not dispose of batteries in a fire, the battery may explode.
Do not open or mutilate the battery or batteries, released electrolyte is harmful to the skin and eyes.
Do not replace the batteries of UP425UIT.
INSTALLING YOUR UPS SYSTEM
POWER
ON
USING
BATTERY
REPLACE
BATTERY
OVERLOAD
BATTERY
+
SURGE
SURGE
Power On Indicator
This LED is illuminated when the utility condition is normal and the UPS outlets are providing
“clean power”, free of surges and spikes.
Using Battery Indicator
This illuminates during utility failure, indicating that the battery is supplying power to the
battery-power supplied outlets.
Replace Battery Indicator
The LED illuminates when the UPS battery is no longer useful and must be replaced.
Please see manual “Battery replacement procedure”.
Overload Indicator
The LED illuminates when the loads connected to the UPS exceed the UPS
capacity.
Battery Backup and Surge Protection Outlets
The UPS provides battery powered and surge protected outlets for connected equipment to
insure temporary uninterrupted operation during a power failure and against surges and
spikes.
Surge Protection Outlets
The UPS provides surge protected only outlet for connected equipments against surges and
spikes.
Fuse for Overload Protection
Fuse provide optimal overload protection. When overload occurs, the fuse will broken and
UPS switches to battery mode. You will need to change the spare fuse that provided with the
unit so the UPS will provide the power from utility.
UNPACKING
Inspect the UPS upon receipt. The box should contain the following:
UPS Unit; PowerPanel Personal Edition Software Disk x 1; USB Cable x 1; Telephone Cable x 1;
IEC-IEC Power Cord x 2; UPS User Manual; Warranty Card.
HOW TO DETERMINE THE POWER REQUIREMENTS OF YOUR EQUIPMENT
1. Insure that the equipment plugged into the battery power-supplied outlets does not exceed the UPS
unit’s rated capacity (425VA/255W for UP425UIT, 550VA/330W for UP550UI, 750VA/450W for UP750UI).
If rated unit capacities are exceeded, an overload condition may occur and cause the UPS unit to shut
down or the circuit breaker to trip.
2. If the power requirements of your equipment are listed in units other than Volt-Amps (VA), convert
Watts (W) or Amps (A) into VA by doing the calculations below. Note: The below equation only calculates
the maximum amount of VA that the equipment can use, not what is typically used by the equipment at
any one time. Users should expect usage requirements to be approximately 60% of below value.
TO ESTIMATE POWER REQUIREMENTS
1. Watts (W) x 1.6 = VA or Amps (A) x 230 = VA
2. Add the totals up for all pieces of equipment and multiply this total by 0.6 to calculate actual
requirements. There are many factors that can affect the amount of power that your computer system will
require. The total load that you will be placing on the battery-powered outlets should not exceed 80% of
the unit’s capacity.
HARDWARE INSTALLATION GUIDE
1. Connect the equipment to your UPS outlets. The IEC-IEC power cords coming with the unit are used to
connect your computer and monitor to the UPS. Items such as copiers, laser printers, vacuums, space
heaters, or other large electrical devices should not be connected to the UPS. Please make sure that the
total loads of your equipments are less than the maximum total power load of your UPS.
COMMUNICATION PORT
LOW
DEFAULT
DEFAULT
HIGH
USB Type B Port to PC
This Port allows connection and communication from USB port on the computer to the UPS
unit. The UPS communicates its status to the PowerPanel Personal Edition software. This
interface is also compatible with the UPS service provided by Windows R 2000 and
Windows R XP.
Contact Closure Serial Port to PC
This port allows connection and communication from the DB-9 serial on the computer to the
UPS unit.
Note: Only one of the above two ports can be used to communicate with your computer at
one time.
Note: To install PowerPanel Personal Edition Software the computer will need Microsoft R
Internet Explore 5.0 or higher installed.
Note: If using the Serial Port, users need to download PowerPanel software from our
website http://www.cyberpower-eu.com and order the standard serial cable.
IN
Ethernet (RJ-45/11) Network Protection Ports
These ports are used for the protection of your network devices from the surge and spike
OUT
through network cables.
Voltage Sensitivity Setting
These DIP switch setting is used for choosing the UPS input voltage sensitivity. The default
160V~278V
value is 180Vac ~ 266Vac which is used for most the computer systems and switching power
180V~266V
180V~266V
supply. The high sensitivity value is 196Vac ~ 256Vac which is used for some precision
196V~256V
instruments. And the low sensitivity value is 160Vac ~ 278Vac which is used for the wild
voltage power supplies.
PLUG IN
PLUG IN
2. Use your computer power cord to connect the UPS to a wall outlet. Please avoid using extension cords
and adapter plugs. (To maintain optimal battery charge, leave the UPS plugged in at all times.)
3. Press the UPS power button to turn it on. The “Power On” indicator will be illuminated in “Green”.
4. Install your software and accessories. To use the software, simply connect the enclosed USB/Serial
interface cable to the USB/Serial port on the UPS and an open USB/Serial port on the computer.
BASIC OPERATION
FRONT PANEL AND REAR PANEL DESCRIPTION
VOLTAGE
COMMUNICATION PORT
SENSITIVITY
SETTING
160V~278V
LOW
DEFAULT
180V~266V
180V~266V
DEFAULT
HIGH
Fuse:T6.3A, 250V~, 1
Input: 220-240V~
5A, 50-60 Hz, 1
196V~256V
IN
BATTERY
+
SURGE
OUT
Output:1 220-240V~,50-60Hz
SURGE
USING
POWER
BATTERY
ON
OVERLOAD REPLACE
BATTERY
UP425UIT
UP425UIT UP550UI/UP750UI
BATTERY REPLACEMENT AND STORAGE
The below contents are for UP550UI/UP750UI only!
CAUTION! Read and follow the IMPORTANT SAFETY INSTRUCTIONS before servicing the battery.
Service the battery under the supervision of personnel knowledgeable of batteries and their
precautions. Keep unauthorized personnel away from batteries. If you have questions, contact your
dealer or call the number in this manual for information on battery replacement.
CAUTION! Use only the specified type of battery. See your dealer for replacement batteries.
CAUTION! The battery may present the risk of electrical shock. Do not dispose of batteries in a fire,
as it may explode. Follow all local ordinances regarding proper disposal of batteries.
CAUTION! Do not open or mutilate the batteries. Release electrolyte is harmful to the skin and eyes
and may be toxic.
CAUTION! A battery can present a high risk of short circuit current and electrical shock. Take the
following precautions before replacing the battery:
1. Remove all watches, rings or other metal objects.
2. Only use tools with insulated handles.
3. DO NOT lay tools or other metal parts on top of battery or any battery terminals.
4. Determine if the battery is inadvertently grounded. If inadvertently grounded, remove source of ground.
CONTACT WITH A GROUNDED BATTERY CAN RESULT IN ELECTRICAL SHOCK! The likelihood of
such shock will be reduced if such grounds are removed during installation and maintenance
(applicable to a UPS and a remote battery supply not having a grounded circuit).
5. Batteries are consider HAZARDOUS WASTE and must be disposed of properly. Contact your local
government for more information about proper disposal and recycling of batteries.
6. Turn off and unplug all connected equipment.
7. Turn the UPS off and unplug it from the AC power source.
8. Turn the UPS upside down.
9. Note! The battery replacement is not available for UP425UIT.
BATTERY REPLACEMENT PROCEDURE:
TECHNICAL SPECIFICATIONS
TECHNICAL SPECIFICATIONS
1. Remove the 2 retaining screws then push the battery
cover backward and remove the cover.
2. Lean the UPS to one side and pull out the battery
partially from the compartment. Disconnect the battery
wires from the battery, and then remove the battery from
the compartment.
3. Install the replacement battery by connecting the red
wire to the positive (+) terminal of the battery and
connecting the black wire to the negative (-) terminal of the
battery.
4. Slide the battery back into the compartment. Turn the
UPS upside down to help the batteries entirely slide into
the compartment. Replace the cover and the retaining
screws.
REMINDER: Recharge the unit for 4 – 8 hours to ensure
the UPS performs expected runtime
STORAGE
First turn off your UPS and disconnect its power cord from the wall outlet. Disconnect all cables
connected the UPS to avoid battery drain. To store your UPS for an extended period, cover it and store
with the battery fully charged. Recharge the battery every three months to insure battery life. If the battery
remains uncharged for an extended period of time, it may suffer permanent loss of capacity.
Model
Capacity (VA)
Capacity (Watts)
UP425UIT UP550UI UP750UI
425VA 550VA 750VA
255W 330W 450W
Input
Input Voltage Range
160Vac - 278Vac (User Configuration)
Frequency Range
Output
On Battery Output Voltage
Simulated Sine Wave at 230Vac +/- 5%
On Battery Output Frequency
Overload Protection
On Utility: Fuse, On Battery: Internal Current Limiting
Surge Protection and Filtering
Lightning / Surge Protection
Network Protection
RJ11/RJ45 (One In/One Out)
Physical
Total # of UPS Receptacles
Maximum Dimensions (cm)
Weight (Kg)
Battery
Sealed Maintenance Free
Lead Acid Battery
User Replaceable
2 (UPS) + 1 (Surge) 3 (UPS) + 1 (Surge)
23.8 x 8.0 x 13.7 28.3 x 9.1 x 16.4
5 6.8 7.5
12V / 4.5 AH x1 12V / 8 AH x1 12V / 9 AH x1
No Yes, Hot Swappable Battery Pack
Typical Recharge Time
Warning Diagnostics
Indicators
Audible Alarms
Power on, Using Battery, Overload, Replace Battery
On Battery, Low Battery, Overload
Environmental
Operating Temperature
Operating Relative Humidity
Communication
PowerPanel Personal
Edition Software
Windows 98/ME/2000/NT/XP/Server 2003/Vista
Management
Self-Test
USB
Auto-Charger
Auto-Restart
All specifications are subject to change without notice.
50 / 60 Hz
50/60 Hz +/- 1%
Yes
8 Hours
32 F to 95 F ( 0 C to 35 C )
0 to 95% Non-Condensing
Yes
Yes
Yes
Yes
TROUBLE SHOOTING
DEFINITIONS FOR ILLUMINATED LED INDICATORSTROUBLE SHOOTING
Possible Cause SolutionsProblem
The UPS does not
perform expected
runtime.
The UPS will not
turn on.
Outlets do not
provide power to
equipment
PowerPanel
Personal Edition is
inactive (all icons
are gray).
Batteries are not fully
charged.
Battery is slightly worn out.
The on/off switch is
designed to prevent
damage by rapidly turning it
off and on.
The unit is not connected to
an AC outlet.
The battery is worn out.
Mechanical problem.
Fuse is blown due to
overload.
Batteries are discharged.
Unit has been damaged by
a surge or spike.
The USB cable is not
connected.
The USB cable is
connected to the wrong
port.
The unit is not providing
battery power.
The USB cable is not the
cable that was provided
with the unit.
Recharge the battery by leaving the UPS
plugged in.
Contact CyberPower Systems at
service@cyberpower-eu.com.
Turn the UPS off. Wait 10 seconds and then
turn the UPS on.
The unit must be connected to a 220-240V
50/60Hz outlet.
Contact CyberPower Systems at
service@cyberpower-eu.com
Contact CyberPower Systems at
service@cyberpower-eu.com
Turn the UPS off and unplug at least one piece
of equipment. Unplug the power cord of the
UPS then remove the fuse compartment
beneath the power inlet of the UPS and
replace the blown fuse with a spare one. Lock
the compartment back to the UPS. Connect
power cord then turn the UPS on. Make sure
that your spare fuse meets the specification :
6.3A, 250V, 5x10mm.
Allow the unit to recharge for at least 4 hours.
Contact CyberPower Systems at
service@cyberpower-eu.com.
Connect the USB cable to the UPS unit and an
open USB port on the back of the computer.
You must use the cable that came with the
unit.
Try another USB port of your computer.
Shut down your computer and turn the UPS
off. Wait 10 seconds and turn the UPS back
on. This should reset the unit.
You must use the cable included with the unit
for the software.
Power
On
On
Off
Off
On
Off
On
CyberPower warrants to you, the original purchaser, that CyberPower UPS will be free from defects in
design, assembly, materials and workmanship for two years ( battery is only one year) from the date of
original purchase. Any warranty services, please contact your local dealers or distributors.
Using
Battery
Off
On
On
Off
On
Off
Replace
Battery
Off
Off
Off
Off
Off
On
Overload
Off
Off
Off
On
On
Off
Fuse
Normal
Normal
Normal
Blown
Normal
Normal
Alarm
Off
Two Beeps
Rapid
Beeps
Long Beeps
Long Beeps
Beep
Condition
Normal
Utility Failure- The UPS is providing
battery power to battery-power
supplied outlets.
Utility Failure- The UPS is providing
battery power. Rapid beeps indicate
the unit will run out of power shortly.
System Overload- Occurs in the
full-time surge protection outlet. Turn
the UPS off, unplug at least one piece
of equipment from UPS. Replace the
fuse with the spare one then turn the
UPS on.
Battery Overload- Occurs when
connected equipment exceeds the
rating of battery outlets of the unit.
Turn the UPS off, unplug at least one
piece of equipment from battery
outlets. Check the fuse and do the
replacement if necessary. Turn the
UPS on.
Replace Battery- UPS battery is no
longer useful and must be replaced.
Please see manual “Battery
replacement procedure”.
For more information, please contact:
CyberPower Systems ( USA ), Inc. 4241 12th Avenue East Suite 400 Shakopee, MN 55379 Phone: (952)403-9500 Fax: (952)403-0009 www.cyberpowersystems.com
CyberPower Systems B. V. ( Europe ) Flight Forum 3545,5657DW Eindhoven,The Netherlands Phone: 31 (0)40 2348170 Fax: 31 (0)40 2340314 eu.cyberpowersystems.com
Entire contents copyright ©2005 CyberPower Systems B.V., All rights reserved. Reproduction in whole or in part without permission is prohibited. PowerPanel and PowerPanel Plus are trademarks of CyberPower Systems (USA) Inc.