CyberPower Systems PP800E, PP1500TE, PP1100E User Manual

eu.cyberpowersystems.com

Professional Tower UPS

PP800E/PP1100E/PP1500TE

User Manual

K01-P1K5000-02

SAFETY WARNINGS

(SAVE THESE INSTRUCTIONS)

This manual contains important safety instructions. Please read and follow all instructions carefully
during installation and operation of the unit. Read this manual thoroughly before attempting to unpack,
install, or operate your UPS.

This equipment can be operated by any individuals with no previous training.

The socket-outlet shall be installed near the equipment and easily accessible.

During the installation of this equipment it should be assured that the sum of the leakage currents of the
UPS and the connected loads does not exceed 3.5mA.

Attention, hazardous through electric shock. Also with disconnection of this unit from the mains,
hazardous voltage still may be accessible through supply from battery. The battery supply should be
therefore disconnected in the plus and minus pole at the quick connectors of the battery when
maintenance or service work inside the UPS is necessary.

Do not dispose of batteries in a fire, the battery may explode.

Do not open or mutilate the battery or batteries, released electrolyte is harmful to the skin and eyes.

INST ALLING YOUR UPS SYSTEM

UNPACKING

Inspect the UPS upon receipt. The box should contain the following:
UPS Unit¯1; PowerPanel
Device Cable¯1;Telephone Cable¯1; IEC-IEC Power Cord¯4; User Manual¯1; PowerPanel
Business Edition Software User Manual¯1.

HOW TO DETERMINE THE POWER REQUIREMENTS OF YOUR EQUIPMENT

1. Insure that the equipment plugged into the battery power-supplied outlets does not exceed the UPS
unit’s rated capacity (800VA/550W for PP800E, 1100VA/700W for PP1100E, 1500VA/1000W for
PP1500TE). If rated unit capacities are exceeded, an overload condition may occur and cause the
UPS unit to shut down or the circuit breaker to trip.

2. If the power requirements of your equipment are listed in units other than Volt-Amps (VA), convert
Watts (W) or Amps (A) into VA by doing the calculations below. Note: The below equation only
calculates the maximum amount of VA that the equipment can use, not what is typically used by the
equipment at any one time. Users should expect usage requirements to be approximately 60% of
below value.

TO ESTIMATE POWER REQUIREMENTS

1. Watts (W) x 2.0 = VA or Amps (A) x 230 = VA

2. Add the totals up for all pieces of equipment and multiply this total by 0.6 to calculate actual
requirements. There are many factors that can affect the amount of power that your computer system
will require. The total load that you will be placing on the battery-powered outlets should not exceed
80% of the unit’s capacity.

HARDWARE INSTALLATION GUIDE

1. Connect the equipment to your UPS outlets. The
IEC-IEC power cords coming with the unit are u
to connect your computer and monitor to the UPS.

Items such as copiers, laser printers, vacuu
space heaters, or other large electrical d
SHOULD NOT be connected to the UPS. Please

make sure that the total loads of your equipments
are less than the maximum total power load of yo
UPS.

2. Use your computer power cord to connect the UPS
to a wall outlet. Please avoid using extension cords
and adapter plugs. (To maintain optimal battery
charge, leave the UPS plugged in at all times.)

3. Press the UPS power button to turn it on. The “Power On” indicator will be illuminated in “Green”.

4. Install your software and accessories. To use the software, simply use the enclosed serial interface or
USB cable to connect the UPS unit and your computer.

FRONT PANEL AND RE AR PANEL DESCRIPTION

®

Business Edition Software Disk¯1; Serial Interface Cable (DB-9)¯1; USB

sed

ms,

evices

ur

BASIC OPERA TIO N

®

◆ Power Switch

Press the power button to turn the UPS ON or OFF.

◆ Power On Indicator

This LED is illuminated when the utility condition is normal and the UPS outlets are
providing “clean power”, free of surges and spikes.

◆ Using Battery Indicator

This illuminates during utility failure, indicating that the battery is supplying power to the
battery-power supplied outlets.

◆ Boost Indicator

This LED indicates that the UPS is operating in automatic voltage regulation mode.
When this indicator is flashing/ illuminated continuously, it indicates that the UPS is
compensating MAX.14%/ 30% for a low utility voltage.

◆ Buck Indicator

This LED indicates that the UPS is operating in automatic voltage regulation mode.
When this indicator is illuminated continuously, it indicates that the UPS is
compensating MAX.12% for a high utility voltage.

◆ Battery Backup and Surge Protection Outlets

The UPS provides battery 4 powered and surge protected outlets for
connected equipment to insure temporary uninterrupted operation during a
power failure and against surges and spikes.

◆ Surge Protection Outlets

The UPS provides 2 surge protected only outlets for connected equipments
against surges and spikes.

◆ Serial/USB Port to PC

This port allows connection and communication from the DB-9 serial or USB port on the
computer to the UPS unit. The UPS communicates its status to the PowerPanel
Business Edition software. This interface is also compatible with the UPS service
provided by Windows 98, Windows ME, Windows NT, Windows 2000, Windows XP,

Windows Server 2003.

NOTE: Only one of these two ports can be used as communication and control of the UPS unit at one

time.

®

◆ Ethernet (RJ-45) Network Protection Ports

These ports are the protection for your computer network device.

BA TTERY REPLACEMENT AND STORAGE

CAUTION! Read and follow the IMPORTANT SAFETY INSTRUCTIONS before servicing the battery.
Service the battery under the supervision of personnel knowledgeable of batteries and their
precautions. Keep unauthorized personnel away from batteries. If you have questions, contact
your dealer or call the number in this manual for information on battery replacement.
CAUTION! Use only the specified type of battery. See your dealer for replacement batteries.
CAUTION! The battery may present the risk of electrical shock. Do not dispose of batteries in a fire,

as it may explode. Follow all local ordinances regarding proper disposal of batteries.
CAUTION! Do not open or mutilate the batteries. Release electrolyte is harmful to the skin and eyes and
may be toxic.

CAUTION! A battery can present a high risk of short circuit current and electrical shock. Take the
following precautions before replacing the battery:

1. Remove all watches, rings or other metal objects.

2. Only use tools with insulated handles.

3. DO NOT lay tools or other metal parts on top of battery or any battery terminals.

4. Determine if the battery is inadvertently grounded. If inadvertently grounded, remove source of
ground. CONTACT WITH A GROUNDED BATTERY CAN RESULT IN ELECTRICAL SHOCK!
The likelihood of such shock will be reduced if such grounds are removed during installation and
maintenance (applicable to a UPS and a remote battery supply not having a grounded circuit).

5. Batteries are consider HAZARDOU S WASTE and must be disposed of properly. Contact your local

government for more information about proper disposal and recycling of batteries.

6. Turn off and unplug all connected equipment.

7 urn the UPS off and unplug it from the AC power source. . T
8

. Turn the UPS upside down.

BATTERY REPLACEMENT PROCEDURE:

STORAGE

First turn off your UPS and disconnect its power cord from the wall outlet. Disconnect all cables
connected the UPS to avoid battery drain. To store your UPS for an extended period, cover it and store
with the battery fully charged. Recharge the battery every three months to insure battery life. If the
battery remains uncharged for an extended period of time, it may suffer permanent loss of capacity.

1. Remove the 2 retaining screws then push the
battery cover backward and remove the
cover.

2. Lean the UPS to one side and pull out the
battery pack from the compartment.
Disconnect the battery wires from the battery,
and then remove the battery from the
compartment.

REMINDER: For PP800E/PP1100E/PP1500TE, 2
batteries are attached with one single plastic strip.
You can pull the plastic strip to pull out the battery.

3. Install the replacement battery by connecting
the red wire to the positive (+) terminal of the
battery and connecting the black wire to the
negative (-) terminal of the battery.

4. Slide the battery back into the compartment.
Turn the UPS upside down to help the
batteries entirely slide into the compartment.
Replace the cover and the retaining screws.

REMINDER: Recharge the unit for 4 – 8 hours to
ensure the UPS performs expected runtime.

TROUBLE SHOOTING

Problem Possible Cause Solution

The UPS does
not perform
expected
runtime.

The UPS will not
turn on.

Outlets do not
provide power to
equipment

PowerPanel®
Business Edition
is inactive (all
icons are gray).

Batteries are not fully
charged.

Battery is slightly worn out.
The on/off switch is

designed to prevent
damage by rapidly turning it
off and on.

The unit is not connected to
an AC outlet.

The battery is worn out.

Mechanical problem.

Fuse is blown due to
overload

Batteries are discharged

Unit has been damaged by
a surge or spike.

The serial/USB cable is not
connected.

The serial/USB cable is
connected to the wrong
port.

The unit is not providing
battery power.

The serial cable is not the
cable that was provided with
the unit.

Recharge the battery by leaving the UPS
plugged in.

Contact CyberPower Systems at
[e-mail]

Turn the UPS off. Wait 10 seconds and
then turn the UPS on.

The unit must be connected to a
220-240V 50/60Hz outlet.

Contact CyberPower Systems at
[e-mail]

Contact CyberPower Systems at
[e-mail]

Turn the UPS off and unplug at least one
piece connected equipment. Unplug the
power cord of the UPS then remove the
fuse compartment beneath the power inlet
of the UPS and replace the blown fuse
with a spare one. Lock the compartment
back to the UPS. Connect power cord
then turn the UPS on. Make sure that your
spare fuse meets the specification: 6.3A,
250V, 5x10mm.

Allow the unit to recharge for at least 4
hours.

Contact CyberPower Systems at
[e-mail]

Connect the serial/USB cable to the UPS
unit and an open serial port on the back
of the computer. You must use the cable
that came with the unit.

Try another serial/USB port of your
computer.

Shutdown your computer and turn the
UPS off. Wait 10 seconds and turn the
UPS back on. This should reset the unit.

You must use the cable included with the
unit for the software.

TECHNICAL SPECIFICATIONS

Model PP800E PP1100E PP1500TE

Capacity (VA) 800VA 1100VA 1500VA
Capacity (Watts) 550W 700W 1000W
Input
Input Voltage Range 220-240Vac
Frequency Range 50/60 Hz
Output
On Battery Output
Voltage
On Battery Output
Frequency
Overload Protection On Utility: Fuse, On Battery: Internal Current Limiting

Surge Protection and Filtering

Lightning / Surge
Protection
Network Protection RJ45 (One In/One Out)
Physical
Total # of UPS
Receptacles
Maximum Dimensions 30.9cm*14.1cm*18.4cm
Weight (Kg) 12.8 14.6 15.5
Battery
Sealed Maintenance
Free Lead Acid Battery
User Replaceable Yes, Hot Swappable Battery Pack
Typical Recharge Time 8 Hours

Warning Diagnostics

Indicators Power On, Using Battery, Boost, Buck
Audible Alarms On Battery, Low Battery, Overload
Environmental
Operating Temperature +32°F to 95°F ( 0°C to 35°C )
Operating Relative
Humidity
Communication
PowerPanel® Business
Edition Software
Management
Auto-Charger Yes
Auto-Restart Yes
USB Yes
SNMP/HTTP Network No

12V / 8AHx2 12V / 10AHx2 12V / 10AHx2

Pure Sine Wave at 230Vac +/- 7%

50/60 Hz

Yes

(6) IEC 320 C13

0 to 95% NON-CONDENSING

Windows 98/ME/2000/NT/XP, Server 2003

DEFINITIONS FOR ILLUMINATED LED INDICATORS

Power

On

On Off Off Off Normal Off

On Off Flash Off Normal Off

On Off On Off Normal Off

On Off Off On Normal Off

Off On Off Off Normal

Off On Off Off Normal

Off On/Off On/Off On/Off Blown

Off On/Off On/Off On/Off

For more information, visit eu.cyberpowersystems.com or contact
CyberPower Systems B.V. Flight Forum 3545, 5657DW Eindhoven, The Netherlands
Tel: [phone], E-MAIL: [e-mail]
CyberPower Systems Inc. (USA) 4241 12th Avenue East Suite 400 Shakopee, MN 55379, U.S.A.
Tel: [phone], Fax: [phone], E-MAIL: [e-mail]
Entire contents copyright ©2004 CyberPower Systems B.V., All rights reserved. Reproduction in whole or in part
without permission is prohibited. PowerPanel
Inc.
CyberPower warrants to you, the original purchaser, that CyberPower UPS will be free from defects in design,
assembly, material s and w orkmanship for tw o y ears ( batte ry is only one y ear) from the da te of ori ginal pu rchase . Any
warranty services, please contact your local dealers or distributors.

Using

Battery

®

and PowerPanel® Plus are trademarks of CyberPower Systems (USA)

Fuse

Normal/

Blown

Alarm

Two

Beeps

Rapid

Beeps

Two

beeps

or rapid

beeps

Long
Beep

Condition

Normal
Max. boost 14% of input

voltage for output
regulation while input
voltage is from 6% to 17%
under nominal.
Max. boost 30% of input
voltage for output
regulation while input
voltage is from 18% to 26%
under nominal.
Max. buck 12% of input
voltage for output
regulation while input
voltage is from 7% to 22%
over nominal.
Utility Failure - The UPS is
providing battery power to the
Battery-Power Supplied
outlets.
Utility Failure - The UPS is
providing battery power. The
rapid beeps indicate the
battery will run out of charge
within a few minutes.
Overload - Occurs in the
Full-time Surge Protection
Outlets. Please turn the UPS
off and unplug at least one
piece of equipment from the
UPS. Replace the fuse with
a spare one then turn the
UPS on.

Overload - Occurs in the
Battery-power Supplied
Outlets. Turn the UPS off and
unplug at least one piece of
equipment from the UPS.
Check the fuse and do the
replacement if necessary.
Turn the UPS on.