CyberPower Systems 3000 VA User Manual

English version 1.0

eu.cyberpowersystems.com

Professional Rackmount UPS

3000 VA

User Manual

K01-3000E0A-02

SAFETY WARNINGS

(SAVE THESE INSTRUCTIONS)

This manual contains important safety instructions. Please read and follow all instructions carefully
during installation and operation of the unit. Read this manual thoroughly before attempting to
unpack, install, or operate your UPS.

This equipment can be operated by any individuals with no previous training.

The AC power outlet must be installed near the UPS and must be easily accessible.

During the installation of the UPS, it should be assured that the sum of the leakage currents of the
UPS and the connected loads does not exceed 3.5mA.

Attention, hazardous through electric shock. Also with disconnection of this unit from the mains,
hazardous voltage still may be accessible through supply from battery. The battery supply should be
therefore disconnected in the plus and minus pole at the quick connectors of the battery when
maintenance or service work inside the UPS is necessary.

Do not dispose of batteries or battery pack in a fire, the battery may explode.

Do not open or mutilate the batteries. Electrolyte is harmful to the skin and eyes.

To reduce the risk of fire, connect only to a circuit provided with 30 amperes maximum branch circuit
overcurrent protection in accordance with the National Electrical Code, ANSI / NFPA 70.

INST ALLING YOUR UPS SYSTEM

UNPACKING

Inspect the UPS upon receipt. The box should contain the following:
UPS Unit; Rack Mount Bracket x 2; Stand x 2; PowerPanel
PowerPanel
1; Telephone Cable¯1; IEC to IEC Power Cord X 2; IEC to Schuko Power Cord X 2; UPS User
Manual; PowerPanel
Manual.

®

Software Disk¯1; Serial Interface Cable (DB-9)¯2; Serial Interface to USB Adapter X

®

Business Edition Software User Manual; PowerPanel® Software User

®

Business Edition Software Disk¯1;

HOW TO DETERMINE THE POWER REQUIREMENTS OF YOUR EQUIPMENT

1. Insure that the equipment plugged into the battery power-supplied outlets does not exceed the
UPS unit’s rated capacity (3000VA/2200W for PR3000E). If rated unit capacities are exceeded, an
overload condition may occur and cause the UPS unit to shut down or the circuit breaker to trip.

2. If the power requirements of your equipment are listed in units other than Volt-Amps (VA), convert
Watts (W) or Amps (A) into VA by doing the calculations below. Note: The below equation only
calculates the maximum amount of VA that the equipment can use, not what is typically used by
the equipment at any one time. Users should expect usage requirements to be approximately 60%
of below value.

TO ESTIMATE POWER REQUIREMENTS

1.

2. Add the totals up for all pieces of equipment and multiply this total by 0.6 to calculate actual
requirements. There are many factors that can affect the amount of power that your computer
system will require. The total load that you will be placing on the battery-powered outlets should not
exceed 80% of the unit’s capacity.

DIRECTIONS TO MOUNT THE UPS IN THE RACK

1. Assemble the handlebars to the rack mount brackets (ears) as

2. Assemble the two ears to the both sides of the UPS enclosure

3 . Install the UPS at or near the bottom of the rack.

CAUTION! At least two people are required when mounting
the UPS in the rack due to its weight. The battery pack may be

removed while mounting it in the rack.

HARDWARE INSTALLATION GUIDE

1. To connect auxiliary battery pack :

2. Recharging the battery for at l east four hours is recommended to insure that the battery’s

Watts (W) x 2.0 = VA or Amps (A) x 230 = VA

shown in the figures, using the flat head screws (M4.0*8mm)
provided.

as shown in the figures, using the flat head screws (M5.0*8mm)
provided.

a. Remove the protection cover on the UPS rear panel.
b. Connect the black wire and the red wire of the Battery Pack to the negative (-) / black terminal

and the positive (+) / red terminal of the PR3000E respectively. (See below figure)

Note: Due to the large current, make sure to connect the positive to positive and the
negative to negative. Otherwise, it may cause a short circuit and the unit may be
irreversibly damaged.

maximum charge capacity is achieved. Charge loss may occur during shipping and storage. To

recharge the battery, simply leave the unit plugged into an AC outlet.

3. Connect the equipment to your UPS outlets. The IEC-IEC and the IEC
to Schuko power cords coming with the unit are used to connect your
computer and monitor to the UPS. Items such as copiers, laser
printers, vacuums, space heaters, or other large electrical devices
should not be connected to the UPS. Please make sure that the total
loads of your equipments are less than the maximum total power load
of your UPS.

4. Plug UPS power cord to a wall outlet. Please avoid using extension
cords and adapter plugs. (To maintain optimal battery charge, leave
the UPS plugged in at all times.)

5. Press the UPS power button to turn it on. The “Power On” indicator
will be illuminated in “Green”.

6. Install your software and accessories. To use the software, simply
connect the enclosed serial interface cable to the serial port on the UPS and an open serial port
on the computer.

BASIC OPERA TIO N

FRONT PANEL AN D REAR PANEL DESCRIPTION

◆ Power Switch

Press the power button to turn the UPS ON or OFF.

◆ Test Switch

◆ Power On Indicator

◆ AVR Indicator

◆

Using Battery Indicator

◆ Battery Level Indicator

◆

Load Leve Indicators l

◆ Circuit Breaker Reset for Overload Protection

◆ Battery Backup and Surge Protection Outlets

Individual Backup Power for Critical Load

◆

Press this button to perform a self test of your UPS. This UPS also performs a self
test automatically when powered on. After the UPS passes the test, it returns to
on-line operation. If the UPS fails the self-test, please recharge the battery for at least
4 hours and perform another self-test. If it fails after recharging the battery, please
replace the battery. In battery mode, you can press this button to silence an audible
alarm.

This LED is illuminated when the utility condition is normal and the UPS outlets are
providing “clean power”, free of surges and spikes.

This LED indicates that the UPS is operating in automatic voltage regulation mode.
When the led is illuminated continuously, it indicates input over-voltage and the UPS
unit bucks the voltage. When the led is flashed in rotation, it indicates that the UPS
unit boosts input voltage.

This LED illuminates during utility failure, indicating that the battery is supplying
power to the battery-power supplied outlets.

This indicator shows a visual indication of the battery charge. When battery capacity
is under 20%, no indicator LED will illuminate. If the battery capacity is under 20%
even after 8-hour charge, the batteries may be worn out.

This indicator shows a visual indication of the UPS load. The load indicator LED will
turn orange if the load is between 80% and 100%. If the load is under 20%, no
indicator LED will illuminate.

Resettable circuit breakers provide optimal overload protection.

The UPS provides 4 battery powered and surge protected outlets for
connected equipment to insure temporary uninterrupted operation
during a power failure and against surges and spikes.

The UPS provides one battery powered and surge protected outlet for
the most critical connected equipment and insures temporary
u

ninterrupted operation of connected equipment during a power failure.

NOTE: When the UPS is overloaded, the UPS will interrupt p ower
supply to the 4 battery outlets and leave the one outlet for critical

e

loads uninterrupted.

◆Ethernet(RJ-45) Network Protection Po rts

These ports are the protection for your computer network cable.

IN OUT

OUT

◆

Serial Port to PC

Professional Rack Mount Series UPS provides two
serial ports to allow connection and communication
between the UPS and two computers.
The two s

erial ports allow connection and
communication from the DB-9 serial or USB port
on the computer to the UPS unit. These interfaces
are also compatible with the UPS service provided
by Windows 98, Windows ME, Windows 2000,

Windows NT, Windows XP, Windows Server

2003.

mary computer (with PowerPanel

The Pri
use to control the UPS and make any change to the operation of the UPS. The Secondary
computer (with PowerPanel

When power failure occurs, one of the following shutdown sequences will be executed

®

installed) is unable to exhibit any control over the UPS.

1. If the Primary and Secondary serial ports are both in use: the Primary computer will st

count down (user controlled delay) for shutdown (User Control delay can be set in the
PowerPanel

®

Business Edition software. Recommended time is 5 minutes). Once the Primary

®

Business Edition installed) is the computer that you will

:

art to

computer is shutdown, the UPS will signal the Secondary computer and initiate the Secondary
to shutdown. The UPS default shutdown time is 2 minutes. Therefore, it is recommended that
Secondary computer is set to shutdown within 1 minute in PowerPanel

If only the Secondary serial port is in use: the Secondary computer will shutdown fo

2. llowing the

user settings in PowerPanel

®

Software. However, the Secondary computer will not able to

®

Software.

signal the UPS to shut down. Therefore, the UPS will only power off when it is in low battery.

BA TTERY PACK REPLACEMENT AND STORAGE

C Read and follow the IMPORTANT SAFETY INSTRUCTIONS before servicing the battery

AUTION!

pack. Do not open the battery pack and service the batteries inside. If you have questions, contact
your dealer or call the number in this manual for information on battery replacement.
CAUTION! Use only CyberPower Battery Pack for replacement. See your dealer for this model.
CAUTION! The battery may present the risk of electrical shock. Do not dispose of batteries in a
fire, as it may explode. Follow all local ordinances regarding proper disposal of batteries.
CAUTION! Do not open or mutilate the batteries. Release electrolyte is harmful to the skin and eyes

and may be toxic.

A TTERY PACK REPLACEMENT PROCEDURE

B

1

. Turn off and unplug all connected equipments.

2. Turn the UPS off and unplug it from the AC pow

3. Unplug the black and red wire of the Battery Pack from the

4. Follow the

Hard Installation Guide to connect a new Battery Pack to the UPS.

er source.

UPS.

.

STORAGE

F

irst turn off you
connected to the UPS to avoid battery drain. To store your UPS for an extended period, cover it and
store with the battery fully charged. Recharge the battery every three months to insure battery life. If
the battery remains uncharged for an extended period of time, it may suffer permanent loss of
capacity.

r UPS and disconnect its power cord from the wall outlet. Disconnect all cables

TROUBLE SHOOTING

Problem Possible Cause Solution

The ot

UPS does n
perform expected
runtime.

The UPS will not
turn on.

Outlets do not
provide power t
equipment

PowerPanel®
Business Editio
PowerPanel
inactive (all icons
are gray).

®

Input

o

n or

is

Batter ed.

ies are not fully charg

Battery is slightly worn out.
The on/off switch is designed to

prevent damage by rapidly
turning it off and on.

The unit is not connected to an e connected to a 220-240V
AC outlet.

The battery is worn out.

Mechanical problem.
Circuit breaker is tripped due to

overload.

Batteries are discharged t 4 hours. Allow the unit to recharge for at leas
Unit has been damaged b

surge or spike.
The serial/USB cable is not

connected.
The serial/USB cable is

connected to the wrong p
The unit is not providing battery

power.

al cable is not the cable e included with the unit for

The seri
that was provided with the unit.

y a

ort.

Recharge the batte the UPS plugged
in.

Contact CyberPower Systems at
[e-mail]

Turn the UPS off. W ait 10 seco
the UPS on.

The unit must b
50/60Hz outlet.

Contact CyberPowe
[e-mail]

Contact CyberPower Systems a
[e-mail]

Turn the UPS off and unplug at least o
equipment. Wait 10 seconds, reset the circuit
breaker and then turn the UPS on.

Contact CyberPower Systems at
[e-mail]

Connect the serial/USB cable to
an open serial port on the back of the computer.
You must use the cable that came with the unit.

Try another serial/USB port of your computer.
Shut down your computer and turn the UPS off.

Wait 10 seconds and turn the UPS back on. This
should reset the unit.

You must use the cabl
the software.

Block Diagram

AVR Switch

Battery

Charger

Battery

Inverter
(DC/AC)

ry by leaving

r Systems at

Transformer

nds and then turn

t

ne piece of

the UPS unit and

Output

TECHNICAL SPECIFICATIONS

Model PR3000E

Capacity (VA) 3000VA
Capacity (Watts) 2200W
Input
Voltage Range 220-240Vac
Frequency Range 50/60 Hz
Output
On Battery Output Voltage Pure Sine Wave at 230Vac +/- 7%
On Battery Output Frequency 50/60 Hz
Transfer Time (Typical) 4ms
Overload Protection On Utility: Circuit Breaker, On ry: Internal Current Limiting Batte
Surge Protection and Filtering
Lightning / Surge Protection Yes
Network Protection RJ45(On ne Out) e In/O
Physical
Total # of UPS Receptacles 5 ( 3 IEC+ 2 Schuko)
Maximum Dimensions 2U Rack * 2
Weight (Kg) 55.5
Battery
Sealed Maintenance Free Lead

Acid Battery
Typical Recharge Time 8 Hours

Warning Diagnostics
Indicators Power On, Using Battery, AVR, Load Level, Battery Level
Audible Alarms On Battery, Low Battery, Overload
Environmental
Operating Temperature + 32°F to 95°F (0°C to 35°C)
Operating Relative Humidity 0 to 95% NON-CONDENSING
Communication
PowerPanel® Business Edition Windows 98/ME/NT/2000/XP/Server 2003

Software
Management

Self-Test Manual Self-Test
Auto-Charger Yes
Auto-Restart Yes
USB Yes
SNMP / HTTP Network Optional

12V/7AHx8

DEFINITIONS FOR ILLUMINATED LED INDICATORS

Power

On

On Off Off Set Off Normal

On Slow flash Off Set Off

On Rapid flash Off Set Off

ON On Off Set Off

Off Off On Set Two Beeps

Off Off On Set

On/Off

Off Off On Up Long Beep

Off Off Off Set Off

AVR

On/ Off

/Flash

Using

Battery

On/Off Set Long Beep

Circuit

Breaker

or more information, visit eu.cyberpowersystems.comF or contact

C

yberPower Systems, B.V. (Netherlands)

Flight Forum 3545, 5657DW Eindhoven, The
Tel: + 31 73 649 1209, Fax : [phone] E-MAIL:

C

yberPower Systems, Inc. (USA)

4241 12th Avenue East Suite 400 Sh

akopee, MN 55379, U.S.A.

Tel: [phone], Fax: [phone], E-MAIL:

E

ntire contents copyright ©2004 CyberPower Systems, B.V., All rights reserved. Reproduction in
whole or in part without permission is prohibited. PowerPanel
trademarks of CyberPower Systems, (USA) Inc.

Alarm

Rapid

Beeps

Netherlands

Condition

AVR- Max. boost 13% o oltage for output

regulation while input voltage is from 8% to 15%
under nominal.

AVR- Max. boost 26% of input voltage for output
regulation while input voltage is from 15% to 26%
under nominal.

AVR- Max. buck 11% of input voltage for output
nominal.

ilure- The UPS is providing battery power to

Utility Fa

the Battery-Power Supplied outlets.
Utility Failure-The UPS is providing b

Rapid beeps indicate the battery will run out of charg
within a few minutes.

Overload- Turn the UPS off and unplug at least one
piece of equipment from the UPS. Wait 5 seconds,
reset the circuit breaker and restart the UPS.

Overload- Turn the UPS off and unplug at least one
piece of equipment from the UPS. Wait 5 seconds,
reset the circuit breaker and restart the UPS.

Surge Protection Malfunction- Power surge has
damaged the unit. Please contact CyberPower
Systems.

sa

[e-mail]

sales@cybe

® ®

and PowerPanel

f input v

rpowersystems.com

Plus are

ver regulation while input voltage is from 8% to 26% o

attery power.

C

yberPower warrants to you, the original purchaser, that CyberPower UPS will be free from defects
in design, assembly, materials and workmanship for two years ( battery is only one year) from the
date of original purchase. Any warranty services, please contact your local dealers or distributors

.