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SMP1400/2000/2500/3500EILCD
User’s Manual
K01-C000226-01
IMPORTANT SAFETY INFORMATION
(SAVE THESE INSTRUCTIONS)
This manual contains important safety instructions. Please read and follow all instructions carefully
during installation and operation of the unit. Read this manual thoroughly before attempting to unpack,
install, or operate the Static UPS.
Insure the wall outlet and Static UPS are located near the equipment being attached for proper
accessibility.
To reduce risk of damage and injury, please use batteries with good quality.
Provide adequate ventilation for the battery compartment. The battery enclosure should be designed to
prevent accumulation and concentration of hydrogen gas at the top of the compartment.
DO NOT expose the Static UPS to rain, snow or liquids of any type. The Static UPS is designed for
indoor use only.
DO NOT obstruct the ventilation openings.
DO NOT connect neutral of the power distribution box on the wall to the output neutral of Static
UPS. Otherwise the reversed polarity will damage the Static UPS and the connected equipment.
CAUTION! Risk of electric shock, do not remove cover. No user serviceable parts inside.
The battery can energize hazardous live parts inside even when the AC input power is disconnected.
To avoid electrical shock, turn off the Static UPS and unplug it from the AC power source before
servicing the battery. Servicing the battery can only be performed by trained personnel.
INSTALLING YOUR STATIC UPS SYSTEM
UNPACKING
Inspect the Static UPS upon receipt. The box should contain the following:
SMP1400/2000EILCD:
(1) Static UPS Unit¯1; (2) User Manual¯1; (3) Battery Cable ¯1;
(5) Terminal Splices ¯6 (using for the wire connection on input/output terminal)
SMP2500/3500EILCD:
(1) Static UPS Unit¯1; (2) User Manual¯1; (3) Battery Cable ¯3;
(4) Warranty card¯1;
(4) Warranty card¯1
OVERVIEW
The SMP1400/2000/ 2500/ 3500EILCD provides battery backup during power outages. The
SMP1400/2000/ 2500/ 3500EILCD ensures consistent power to your computer system and its included
software will automatically save your open files and shut down your computer system during a utility
power loss.
HARDWARE INSTALLATION GUIDE
Before installation, please read and understand the following instructions:
1. Placement
The Static UPS must be installed in a protected environment away from heat- emitting appliances
such as a radiator or heat register. Do not install this product where excessive moisture is present.
2. Ventilation
The location should provide adequate air flow around the Static UPS with 10 CM minimum
clearance on all sides for proper ventilation.
3. Connect the Battery
Connect the external battery with the DC cables from the back of the Static UPS. Follow battery
polarity guide located near battery cables as below.
“+” Red cable for battery positive polarity;
“-” Black cable for battery negative polarity.
4. Connect to AC and Charge the Battery
Connect the Static UPS to a wall outlet. Avoid using extension cords and adapter plugs. Charging
the battery for at least 8 hours is recommended to insure that the battery is fully charged. To
recharge the battery, simply leave the unit plugged into a wall outlet. To maintain optimal battery
charge, leave the Static UPS plugged into an AC outlet at all times.
This Static UPS can be charged even when Static UPS is not turned on.
5. Connect the Load
Connect the equipment to the Static UPS outlet. Please make sure that the total loads of your
equipments are less than the maximum total power load of the Static UPS. Connect your computer,
monitor, and any externally-powered data storage device (Hard drive, Tape drive, etc.) into the
outlets only when the Static UPS is off and unplugged. Do not plug a laser printer, copier, space
heater, vacuum, paper shredder or other large electrical device into The Static UPS. The power
demands of these devices will overload and possibly damage the unit.
BASIC OPERATION
FRONT PANEL DESCRIPTION
SMP1400/2000EILCD SMP2500/ 3500EILCD
1. LCD Display
The LCD will display the Static UPS status including input voltage, output voltage, percentage of
load and battery, etc.
2. Power On/Off Button
Press the power Button to turn the Static UPS ON or OFF.
3. LCD Display Button
a. GENERAL MODE:
The Button can be used to select the LCD display contents Including input/output voltage, etc.
b. SET-UP MODE:
Step1: Hold the display button for 9 seconds to enter set-up Mode, the icons
OUTPUT keep lighting.
And
Step2: By pressing the display Button, users can switch between two setup pages. User
configurable functions are as follows:
Set-up page Item Icon Character Value
1 Mode setting
2 Charge setting
Step3: Press and hold the display button for 4 seconds .When the characters blink, the value of
each item can be changed by slighting pressing the function select button
Step4: Press and hold the display button for 4 seconds again to save the value and exit the present
page
set-up
Step5:To save the value and return to general mode, press the display button for 9 seconds
NOTE: If the machine is left idle for over 30 seconds during setup, it will return to general
mode without saving changes automatically
INPUT
Inverter mode(default)
UPS mode
Battery capacity:
65-150AH(default)
Battery capacity:
150-300AH
REAR PANEL DESCRIPTION
SMP1400/2000EILCD SMP2500/ 3500EILCD
1. Input/ Output Terminal Block
Connect the AC Power to Static UPS./ Connect to your equipment.
The Static UPS provides outlets for connected equipment to insure temporary uninterrupted
operation during a power failure and against surges and spikes.
2. Input Circuit Breaker
The circuit breaker provides optimal overload protection.
3. Serial Port to PC
This port allows connection and communicates from the DB-9 serial on the computer to the Static
UPS unit. The Static UPS communicates its status to the PPBE software.
4. DC Input Cable(Black “-”)
Connect to battery negative polarity.
5. DC Input Cable (Red “+”)
Connect to battery positive polarity.
FUNCTIONAL TEST
AC Mode
The Static UPS delivers power to the load derived from the utility and maintains proper battery charge.
On-Battery Mode
The Static UPS operates on battery when the utility voltage has fallen outside the limits. Local users are
alerted to this mode of operation by visual and audible indicators. The Static UPS provides power to the
load from the battery and the output voltage of the Static UPS are regulated within a narrow range
1. Button On
Press the power Button 2 seconds then the status LCD will light up.
2. Button Off
Press the power Button 2 seconds again, the status LCD will go off.
3. Cold Start / Start on Battery:
This Static UPS can be turned on even when AC is not present.
Press the power Button 2 seconds then the status LCD will light up.
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ROUTINE MAINTENANCE AND STORAGE
ROUTINE MAINTENANCE
1. Use dry soft clothes to clean the panel and plastic parts. Do not use any detergent that contains
alcoholic ingredient.
2. Unplug the Static UPS from power inlet if the Static UPS will not operate for long period of time.
STORAGE
1. First turn off your Static UPS and disconnect its power cord from the wall outlet. Disconnect all
cables connected the Static UPS to avoid battery drain.
2. The Static UPS should be stored in a cool dry location.
3. Make sure the battery is fully charged before the Static UPS is stored.
4. For extended storage in moderate climates, the battery should be charged for 12 hours every 3
months by plugging the power cord into the wall receptacle and turning on the main Button. Repeat
it every 2 months in high temperature locations.
TROUBLE SHOOTING
Problem Possible Causes Remedy
Abnormal
1. AC Input missing 1. Check AC input connection.
Mains normal but not
works in AC mode
2. Input Breaker is tripped
2. Unplug the power cord of the Static
UPS then press the circuit breaker
knob.
Alarm buzzer beeps 10
seconds
The Static UPS will not
turn on.
Overload
The on/off Button is
designed to prevent damage
by rapidly turning it off and
on.
The unit is not connected to
an AC outlet.
The battery is worn out.
Mechanical problem.
Verify that the load matches the
capability specified in the specs.
Turn the Static UPS off. Wait 10
seconds and then turn the Static UPS
on.
The unit must be connected to a
220-240V 50/60Hz outlet.
Contact CyberPower Systems
Technical Support.
Turn the Static UPS off and unplug at
Circuit breaker is tripped due
to overload
Outlets do not provide
power to equipment
Batteries are discharged
Unit has been damaged by a
surge or spike.
least one piece connected equipment.
Unplug the power cord of the Static
UPS then press the circuit breaker
knob.
Allow the unit to recharge for at least 4
hours.
Contact CyberPower Systems
Technical Support.
Fault
1. Shut down the Static UPS
Fault code E8
Output Short :
Output circuit short.
2. Your attached equipment may have
problems, please remove them and
check again.
Fault code E9
Battery high:
Battery voltage is too high.
1. Shut down the Static UPS
2.Check the counts of Battery
1. Shut down the Static UPS
Fault code E10
Battery Low :
Battery voltage is too low.
2. Check the counts of Battery 3.Check
battery connector when use battery
packages.
1. Shut down the Static UPS. Restart
Fault code E11
Over Temperature :
High ambient temperature
The LCD will display E11
the Static UPS to Check the fan for
operation and if the ventilation hole has
been covered
2. Contact CyberPower for repair.
Fault code E12
Fault code E13
Fault code E14
Overload in line Mode:
Your equipment requires
more power than the Static
UPS can provide. It will
transfer to Bypass Mode.
Overload in Battery Mode :
Your equipment requires
more power than the Static
UPS can provide.
It will shutdown.
Fan fail :
Fan has been damaged.
Shut off non-essential equipment. Shut
down and Restart the Static UPS, the
Static UPS will transfer to normal
operation.
Shut off non-essential equipment and
wait for 20 seconds. If this solves the
overload problem, the Static UPS will
transfer to normal operation.
1.Shut down the Static UPS
2.Replace the fan
Other
Connect the serial cable to the Static
The serial is not connected.
PPBE is inactive
The unit is not providing
battery power.
If any abnormal situations occur that are not listed above, please contact service personnel.
UPS unit and an open serial port on
the back of the computer. You must
use the cable that came with the unit.
Shutdown your computer and turn the
Static UPS off. Wait 10 seconds and
turn the Static UPS back on. This
should reset the unit.
TECHNICAL SPECIFICATIONS
Model SMP1400EILCD SMP2000EILCD SMP2500EILCD SMP3500EILCD
Capacity (VA) 1400VA 2000VA 2500VA 3500VA
Capacity
(Watts)
Input
Input Voltage
Range
Frequency Range 40-70Hz
Output
On Battery Output
Voltage
On Battery Output
Frequency
Overload
Protection
Physical
Tot a l
UPS outlets
Maximum
Dimensions
(WxHxD) (mm)
Weight (kg) 10.56 12.9 20.32 22.6
Battery
Lead Acid Battery 24Vdc 48Vdc
Communication
PowerPanel®
Business Edition
Software
Warning Diagnostics
Indicators AC Mode, Power On, Battery mode, Fault
Audible Alarms Low Battery, Overload, Fault
Environmental
Operating
Temperature
Operating
Relative Humidity
Management
Auto-Charger Yes
Auto-Restart Yes
980W 1400W 1750W 2450W
Inverter mode: 140Vac - 290Vac
ups mode: 180Vac - 264Vac
Sine Wave at 230Vac +/-10%
50/60Hz
On Utility: breaker
On Battery: Internal Current Limiting
terminal-6P (L-N-G-G-N-L) terminal-5P (L-N-G-N-L)
140 x 190.6 x 327.2 196 x 342x 416
Windows 7/ 8 / Vista/XP/2000/Server 2003, Linux
+32°F to 104°F ( 0°C to 40°C )
0 to 90% NON-CONDENSING
DEFINITIONS FOR ILLUMINATED LCD INDICATORS
LCD Indication
Line mode
Select SW
Press
Initial V X -- X V X V -- --
1nd V X -- X V X V -- -2rd V X -- X X V V -- -3th V X -- X V X V -- -4th -- -- -- -- -- -- -- -- -- -- -- V --
5th -- -- -- -- -- -- -- -- -- -- -- -- V
6th(Return
)
Press
>2sec
(Sound
Disable)
Press
>2sec
again
(Sound
Enable)
(Overload) V X -- V -- -- -- -- -- -- -- -- --
“V” : Illuminated, “X” : Not Illuminated, “--“ : Either
Battery mode
Select SW
Press
Initial X V -- X X V V -- --
1nd X V -- X V X V -- -2rd X V -- X X V V -- -3th X V -- X X V V -- -4th -- -- -- -- -- -- -- -- -- -- -- V -5th -- -- -- -- -- -- -- -- -- -- -- -- V
6th(Return
)
Press
>2sec
(Sound
Disable)
Press
>2sec
again
(Sound
Enable)
(Overload) V X -- V -- -- -- -- -- -- -- -- --
UPS Status Display Capacity Display Digital Value Display
Load
Battery
Cap.
V X -- X V X V -- --
V X V X -- -- -- -- -- -- -- -- --
V X X X -- -- -- -- -- -- -- -- --
UPS Status Display Capacity Display Digital Value Display
Load
Battery
Cap.
X V -- X X V V -- --
X V V X -- -- -- -- -- -- -- -- --
V X X X -- -- -- -- -- -- -- -- --
For more information, visit http://www.cyberpower.com
Cap.
Cap.
Input
Voltage
Input
Voltage
Output
Voltage
Output
Voltage
Run
Time % of Load % of Batt.
Run
Time % of Load % of Batt.
All rights reserved. Reproduction without permission is prohibited.
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