CyberPower PDU20BHVT12R, PDU20BHVIEC10R, PDU20BHVT10R, PDU20BHVIEC8R, PDU20BHVIEC12R User Manual

...
Page 1
Power
Distribution
Unit
User’s Manual
Page 2
Table of Contents
Model List ......................................................1
Package Contents ........................................ 2
Safety Precautions ....................................... 2
Installation .................................................... 3
Horizontal Installation .......................
Vertical Installation with Brackets ... Vertical Installation ­Keyhole Mounts (0U models only) ...
Cord Retention Tray installation ......
Meter Configuration ..........................
Electrical Installation ........................
Troubleshooting ........................................... 6
Product Features
Technical Specification ............................... 7
Basic Series (1U 20A).........................
7
Basic Series (1U 30A).........................
8
Basic Series (0U 10A).........................
9
Basic Series (0U 20A)........................
10
Basic Series (0U 30A)........................
11
Metered Series (0U 20A)
.................... 12
Metered Series (0U 30A)
.................... 13
Warranty & Service .......................................14
3 4
5 5 5 6
Page 3
Model List:
Basic Series:
PDU20BHVT8R PDU20BHVT10R PDU20BHVT12R
PDU20BHVIEC8R PDU20BHVIEC10R PDU20BHVIEC12R PDU20BHVIEC12Ra
PDU30BT8F8R PDU30BT10F10R
PDU30BHVT8R PDU30BHVT10R PDU30BHVT12R
PDU20BVHVT16F PDU20BVHVT20F PDU20BVHVT24F PDU20BVHVT32F PDU20BVHVT38F
PDU20BVHVIEC16F PDU20BVHVIEC20F PDU20BVHVIEC24F PDU20BVHVIEC32F PDU20BVHVIEC38F
PDU30BVT14F PDU30BVT16F PDU30BVT20F PDU30BVT28F PDU30BVT32F
PDU30BVHVT16F PDU30BVHVT20F PDU30BVHVT32F PDU30BVHVT38F
Basic Series (0U):
PDU10BVHVIEC16F PDU10BVHVIEC20F
Metered Series (0U):
PDU20MVHVT20F PDU20MVHVT30F PDU20MVHVT38F
PDU20MVHVIEC24F PDU20MVHVIEC30F PDU20MVHVIEC38F
PDU30MVT24F PDU30MVT32F
PDU30MVHVT20F PDU30MVHVT30F PDU30MVHVT38F
PDU Naming Convention:
1. Amperage:
2. Series:
3. Rack Space:
4. Input Voltage:
5. Plug Type:
6. Outlet Number Front
7. Outlet Number Rear
8. Network Management
PDU XX M V HV T F R NET
1 2 3 4 5 6 7 8
Amperage – 15A, 20A, 30A B: =Basic M: =Metered SW: = Switched NULL: =Horizontal V:= Vertical NULL: =120V HV:= High Voltage – 200V to 230V NULL: =NEMA 5-15P / 5-20P T: = Twist (NEMA L5-L6 Plug) IEC:= (IEC C14/C20) Number of Outlets followed by F – Example 8F Number of Outlets followed by R – Example 8R NET
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Page 4
Package Contents
PDU (1)
Cord Retention Tray (
1/2/3/4 pcs - varies by model)
Horizontal Installation Used (1 set)
Vertical Installation Used (1 set)
Mounting Brackets
Vertical Mounting Brackets (1 set)
(for 0U models only)
Keyhole Mounting Pegs (2pcs) with Screws M4 X 6 (2pcs) (for 0U models only)
Bracket Mounting Screws M4 X 6 (4pcs)
Cable Tie (12/ 15/ 21/ 24/ 30/ 36/ 45/
48/ 57 pcs - varies
by model)
for Cord Retention Tray
Documentation:
User’s Manual
Power
Distribution
Unit
User Manual
Product Registration Card
Product Registration Card
Check
Before using, please check to ensure the package contains all the items shown above. If there are missing parts please contact CyberPower technical support at www.cyberpower.com or call 1-877-297-6937.
Safety Precautions ­Read
the following before installing or operating
the Power Distribution Unit (PDU):
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Cord Retention Tray Mounting Screws M3 X 6 (
4/8/12/16 pcs - varies by model)
Ground Screw M5 X 6 (1 pcs)
1. CAUTION! Use ONLY the supplied hardware (including screws, pegs and
cord retainer clips) to attach the mounting brackets. Using different hardware or improper installations may cause damage that is NOT covered by this warranty.
2. The PDU must only be plugged into a three-wire, grounded outlet on a circuit protected by a fuse or circuit breaker. Connection to any other type of power outlet may result in a shock hazard.
3. Do not use extension cords or adapters with this PDU.
4. Never install a PDU, or associated wiring or equipment, during a lightning storm.
5. Check that the power cord, plug, and socket are in good condition.
6. The socket-outlet shall be installed near the equipment and shall be easily accessible.
7. CAUTION! To prevent the risk of fire or electric shock, this PDU
should be
installed in a temperature and humidity controlled indoor area free of conductive contaminants. Do not install this PDU where excessive moisture or heat is present.
Page 5
Installation
Horizontal Installation (1U models only)
Step 1 – Mounting bracket installation
Install the screws (M4 X 6) in holes diagonal from each other.
Step 2 – PDU Mounting
Install the PDU using fasteners compatible with the rack.
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Page 6
Vertical Installation with Brackets
Step 2 – PDU Mounting
Install the PDU using fasteners compatible with the rack.
Vertical Installation with Brackets (0U models only)
Step 1 – Mounting bracket installation
Attach the Vertical Mounting Brackets to the PDU with the 4 supplied Bracket Mounting Screws (M4 X 6).
Step 2 – PDU Mounting
Install the PDU using fasteners compatible with the rack.
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Step 1 – Mounting bracket installation
Install the screws (M4 X 6) in holes diagonal from each other.
Page 7
Vertical Installation with Keyhole Mounts (0U Models)
Align the the Keyhole Mounts to the Keyhole Slots on the rack. Insert and slide down to lock firmly into place.
Step 2 – PDU Mounting
Step 1 – Keyhole Mount installation
Attach the Keyhole Mounting Pegs to the PDU with the 2 supplied Bracket Mounting Screws (M4 X 6).
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Cord Retention Tray installation (Optional for both horizontal and vertical installations)
Attach the Cord Retention Tray to the PDU with the 4 supplied Cord Retention Tray Mounting Screws (M3 X 6). Tighten the Cord Retention Tray with the screw on it.
Use the Cable Ties provided to fasten each power cord to the Cord Retention Tray.
Meter Configuration
Use a screwdriver to gently remove the LED Meter. Rotate the LED Meter 90 degrees, and insert back into the PDU.
!
Note
Depending on installation method (vertical or horizontal), the LED Meter may need to be rotated, before installation, for proper orientation.
Adjust the length of the Cord Retention Tray till the screw hole on the Tray and PDU are aligned.
Page 8
Electrical Installation
Ensure that the plug type of your PDU unit (e.g. NEMA 5-15P, NEMA 5­20P, NEMA L5-30P) matches the wall receptacle type that you are using.
Step 1 – Receptacle evaluation
PDU must be plugged into a three-wire, grounded wall receptacle only. The wall receptacle must also be connected to an appropriate branch circuit/main with fuse or circuit breaker protection. Connection to any other type of wall receptacle may result in a shock hazard.
CAUTION!!
Step 2 – Plug the PDU into the wall receptacle
Step 3 – Attach equipment
Before attaching equipment, it is important to calculate the total load that you will be placing on the PDU. It is extremely important not to exceed the PDU's maximum current load (as outlined in the Specifications section). In order to determine your total load, simply add up the amperage of your devices and ensure that it does not exceed the unit’s capacity.
Troubleshooting
Problem Possible Cause Solution
PDU Outlets do not provide power to connected equipment
1. Open breaker
2. Loose power cord
Reset Breaker check if plug is completely connected. If the problem remains contact tech support.
Amperage displayed on Amperage Meter exceeds the
unit’s
capability (Metered type only)
1. Overload
2. Amperage meter is damaged
The meter will flash when overloaded. Reduce the load on the PDU until the overload is gone. If the problem remains contact tech support.
Circuit breaker has tripped
1. Sustained overload
2. Exc
essive ambient or
internal temperatures.
3. Faulty breaker
Reset Breaker. If the problem remains contact tech support.
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Page 9
Basic Series ( 1U 20A )
Product Features
Front View
Back View
A. Mounting Bracket
A
R
Twist Type
A. Mounting Bracket B. Back Outlets (IEC 320 C13) C. Back Outlets (IEC 320 C19) D. Circuit Breaker
E. External Site Ground F.
AC Power Cord
G.
Cord Retention Tray Screw Holes
A B C D E F GG
IEC Type
A. Mounting Bracket B. Back Outlets (IEC 320 C13)
C. Circuit Breaker
D. External Site Ground E. AC Inlet (IEC 320 C20) F. Cord Retention Tray Screw Holes
A B C D E FF
Technical Specifications
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Model Name
PDU20BHVT8R PDU20BHVT10R PDU20BHVT12R
PDU20BHVIEC8R PDU20BHVIEC10R PDU20BHVIEC12R PDU20BHVIEC12Ra
Input
Voltage
Max Current
Regulatory Derated Input Current
A 02A 51rekaerB tiucriC
Plug Type NEMA L6-20P IEC 320 C20
tf 01tf 01htgneL droC rewoP
Output
V032~002V032~002egatloV
A 02A 02tnerruC xaM
Outlet Type(
Quantity
)
IEC 320 C19(2)/C13(6) IEC 320 C19(2)/C13(8)
IEC 320 C13(12)
IEC 320 C13(8)
IEC 320 C13(10) IEC 320 C13(12)
IEC 320 C19(2)/C13(10)
Indicators
LED Indicators
Meter Readout
Physical
Dimension (WxDxH)
Environmental
Humidity
Altitude
Temperature
Safety Approvals
Certifications
Warranty
Lifetime
Operating 0 to 95% Non-condensing
Non-Operating 0 to 95% Non-condensing
Operating 0ft to 10,000ft
Non-Operating 0ft to 50,000ft
Operating 32F to 95F
Non-Operating 5F to 113F
ETL (test followed UL 60950-1 )
RoHS
N/A
N/A
17.5" x 1.5" x 1.75" / 44.5 x 3.81 x 4.45 cm
200~230V
16A
20 A
Page 10
Basic Series ( 1U 30A )
Technical Specifications
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Product Features
Front View
Back View
Normal Type
BANK2
R
BANK1
BANK1
A B C
A. Mounting Bracket B. LED Indicators C. Front Bank 1 Outlets
High Voltage Type
R
BANK2
BANK1
A B
A. Mounting Bracket B. LED Indicators
High Voltage Type
Normal Type
A.Mounting Bracket B.Circuit Breaker (Bank 1) C.Rear Bank 2 Outlets D.External Site Ground E.Circuit Breaker (Bank 2) F.AC Power Cord G.Cord Retention Tray Screw Holes
A C D E F GG
BANK2
B
A
BANK2 BANK1
HH D E GFB C
A.Mounting Bracket B.Bank 2 Outlets C.Bank 1 Outlets D.Circuit Breaker (Bank 2) E.Circuit Breaker (Bank 1) F.External Site Ground G.AC Power Cord H.Cord Retention Tray Screw Holes
Model Name
PDU30BT8F8R PDU30BT10F10R
PDU30BHVT8R PDU30BHVT10R PDU30BHVT12R
Input
V032~002V 521 ~ 001egatloV
Max Current
Regulatory Derated Input Current
2 x A 612 x A 02rekaerB tiucriC
Plug Type NEMA L5-30P NEMA L6-30P
tf 01tf 21htgneL droC rewoP
Output
V032~002V 521~001egatloV
A 03A 03tnerruC xaM
Outlet Type(
Quantity
)
NEMA 5-20R(16) NEMA 5-20R(20)
IEC 320 C19(2)/C13(6) IEC 320 C19(2)/C13(8)
IEC 320 C13(12)
Indicators
LED Indicators
Meter Readout
Physical
Dimension (WxDxH)
17.5"x2.25"x1.75" / 44.5x5.72x4.45 cm 17.5"x1.5"x1.75" / 44.5x3.81x4.45 cm
Environmental
Humidity
Altitude
Temperature
Safety Approvals
Certifications
Warranty
24A
30 A
Bank1(GREEN)
Bank2(GREEN)
N/A
Lifetime
Operating 0 to 95% Non-condensing
Non-Operating 0 to 95% Non-condensing
Operating 0ft to 10,000ft
Non-Operating 0ft to 50,000ft
Operating 32F to 95F
Non-Operating 5F to 113F
ETL (test followed UL 60950-1 )
RoHS
Page 11
Basic Series ( 0U 10A )
Product Features
Front View Back View
A
B
C
E
E
D
B
A
B
A
A. AC Inlet
(IEC 320 C14) B. Circuit Breaker C. External Site Ground D. Front Outlets E. Cord Retention Tray
Screw Holes
A. Bracket Screw Hole B. Keyhole Mount Peg
Screw Holes
Technical Specifications
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Model Name
PDU10BVHVIEC16F PDU10BVHVIEC20F
Input
V032~002egatloV
Max Current
10 A
10 A
IEC C14
rekaerB tiucriC
tf 01htgneL droC rewoP
Output
V032~002egatloV
tnerruC xaM
Outlet Type(
Quantity
)
Plug Type
Indicators
LED Indicators
Meter Readout
Physical
Dimension (WxDxH)
1.75"x1.5"x24" / 4.45x3.81x60.96 cm
1.75"x1.5"x36" / 4.45x3.81x91.44 cm
Environmental
Humidity
Altitude
Temperature
Safety Approvals
Certifications
Warranty
10 A
10 A
N/A
N/A
Lifetime
Operating 0 to 95% Non-condensing
Non-Operating 0 to 95% Non-condensing
Operating 0ft to 10,000ft
Non-Operating 0ft to 50,000ft
Operating 32F to 95F
Non-Operating 5F to 113F
ETL (test followed UL 60950-1 )
RoHS
IEC 320 C13(16)
IEC 320 C19(4)/C13(16)
Input Current
Page 12
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Basic Series ( 0U 20A )
Technical Specifications
Product Features
Front View Back View
B
A
A
B
Twist Type: A. AC Power Cord B. Circuit Breaker C. External Site Ground D. Front Outlets E. Front Outlets F. Cord Retention Tray
Screw Holes
High Voltage Type: A. AC Inlet (IEC 320 C20) B. Circuit Breaker C. External Site Ground D. Front Outlets E. Front Outlets F. Cord Retention Tray
Screw Holes
A. Bracket Screw Hole B. Keyhole Mount Peg
Screw Holes
A
B
C
D
F
F
E
A
B
C
D
E
Model Name
PDU20BVHVT16F PDU20BVHVT20F PDU20BVHVT24F PDU20BVHVT32F
PDU20BVHVT38F
PDU20BVHVIEC16F PDU20BVHVIEC20F PDU20BVHVIEC24F PDU20BVHVIEC32F
PDU20BVHVIEC38F
Input
Voltage
Max Current
Regulatory Derated Input Current
Circuit Breaker
Plug Type NEMA L6-20P IEC 320 C20
tf 01tf 01htgneL droC rewoP
Output
V032~002V032~002egatloV
A 02A 02tnerruC xaM
Outlet Type(
Quantity
)
Indicators
LED Indicators
Meter Readout
Physical
Dimension (WxDxH)
Environmental
Humidity
Altitude
Temperature
Safety Approvals
Certifications
Warranty
N/A
1.75" x 1.5" x 24" / 4.45 x 3.81 x 60.96 cm
1.75" x 1.5" x 36" / 4.45 x 3.81 x 91.44 cm
1.75" x 1.5" x 48" / 4.45 x 3.81 x 121.92cm
1.75" x 1.5" x 60" / 4.45 x 3.81 x 152.40 cm
1.75" x 1.5" x 70" / 4.45 x 3.81 x 177.80 cm
Lifetime
Operating 0 to 95% Non-condensing
Non-Operating 0 to 95% Non-condensing
Operating 0ft to 10,000ft
Non-Operating 0ft to 50,
000ft
Operating 32F to 95F
Non-Operating 5F to 113F
ETL (test followed UL 60950-1 )
RoHS
16A
20 A
200~230V
16 A
IEC 320 C13(16) IEC 320 C19(4)/C13(16) IEC 320 C19(4)/C13(20) IEC 320 C19(8)/C13(24) IEC 320 C19(8)/C13(30)
N/A
F
F F
F
F
F
Page 13
Technical Specifications
Model Name
PDU30BVT14F PDU30BVT16F PDU30BVT20F PDU30BVT28F
PDU30BVT32F
PDU30BVHVT16F PDU30BVHVT20F PDU30BVHVT32F PDU30BVHVT38F
Input
V032~002V 521 ~ 001egatloV
Max Current
Regulatory Derated Input Current
2 x A 612 x A 02rekaerB tiucriC
Plug Type NEMA L5-30P NEMA L6-30P
tf 01tf 01htgneL droC rewoP
Output
V032~002V 521 ~ 001egatloV
A 03A 03tnerruC xaM
Outlet Type(
Quantity
)
NEMA 5-20R(14) NEMA 5-20R(16) NEMA 5-20R(20) NEMA 5-20R(28) NEMA 5-20R(32)
IEC 320 C13(16) IEC 320 C19(4)/C13(16) IEC 320 C19(8)/C13(24) IEC 320 C19(8)/C13(30)
Indicators
LED Indicators
Meter Readout
Physical
Dimension (WxDxH)
1.75"x2.25"x24" / 4.45x5.72x60.96 cm
1.75"x2.25"x36" / 4.45x5.72x91.44 cm
1.75"x2.25"x48" / 4.45x5.72x121.92cm
1.75"x2.25"x60" / 4.45x5.72x152.40 cm
1.75"x2.25"x70" / 4.45x5.72x177.80 cm
1.75"x1.5"x24" / 4.45x3.81x60.96 cm
1.75"x1.5"x36" / 4.45x3.81x91.44 cm
1.75"x1.5"x60" / 4.45x3.81x152.40 cm
1.75"x1.5"x
70" / 4.45x3.81x177.80 cm
Environmental
Humidity
Altitude
Temperature
Safety Approvals
Certifications
Warranty
24A
30 A
N/A
N/A
Lifetime
Operating 0 to 95% Non-condensing
Non-Operating 0 to 95% Non-condensing
Operating 0ft to 10,000ft
Non-Operating 0ft to 50,000ft
Operating 32F to 95F
Non-Operating 5F to 113F
ETL (test followed UL 60950-1 )
RoHS
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Basic Series ( 0U 30A )
Product Features
Front View Back View
Normal Type: A. AC Power Cord B. External Site Ground C. Circuit Breaker
(Bank 1)
D. Circuit Breaker
(Bank 2)
E. Cord Retention Tray
Screw Holes F. Front Outlets(Bank1) G. Front Outlets(Bank2)
High Voltage Type: A. AC Power Cord B. Circuit Breaker
(Bank 1) C. Circuit Breaker
(Bank 2) D
.
External Site Ground E
.
Front Outlets(Bank 1) F
.
Front Outlets(Bank 2)
G . Cord Retention Tray
Screw Holes
A
B
C
D
E
F
Normal Type: A. AC Power Cord B. Bracket Screw Hole C. Keyhole Mount Peg
Screw Holes
High Voltage Type: A. AC Power Cord B. Bracket Screw Hole C. Keyhole Mount Peg
Screw Holes
A
C
B
B
C
A
C
C
B
B
G
G
G
G
B
A
E
E
C
D
F
G
E
Page 14
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Technical Specifications
Model Name
PDU20MVHVT20F PDU20MVHVT30F PDU20MVHVT38F
PDU20MVHVIEC24F PDU20MVHVIEC30F PDU20MVHVIEC38F
Input
Voltage
Max Current
Regulatory Derated Input Current
Circuit Breaker
Plug Type NEMA L6-20P IEC 320 C20
tf 01tf 01htgneL droC rewoP
Output
V032~002V032~002egatloV
A 02A 02tnerruC xaM
Outlet Type(
Quantity
)
IEC 320 C19(4)/C13(16) IEC 320 C19(6)/C13(24) IEC 320 C19(8)/C13(30)
IEC 320 C19(4)/C13(20) IEC 320 C19(6)/C13(24) IEC 320 C19(8)/C13(30)
Indicators
LED Indicators
Meter Readout
Physical
Dimension (WxDxH)
Environmental
Humidity
Altitude
Temperature
Safety Approvals
Certifications
Warranty
16A
20 A
200~230V
16 A
N/A
Amperage
1.75" x 1.5" x 48" / 4.45 x 3.81 x 121.92 cm
1.75" x 1.5" x 60" / 4.45 x 3.81 x 152.40 cm
1.75" x 1.5" x 70" / 4.45 x 3.81 x 177.80 cm
Lifetime
Operating 0 to 95% Non-condensing
Non-Operating 0 to 95% Non-condensing
Operating 0ft to 10,000ft
Non-Operating 0ft to 50,000ft
Operating 32F to 95F
Non-Operating 5F to 113F
ETL (test followed UL 60950-1 )
RoHS
Meter Series ( 0U 20A )
Product Features
Front View Back View
B
A
A
B
Twist Type: A. AC Power Cord B. Circuit Breaker C. External Site Ground D. Front Outlets E . Meter Readout F
.
Front Outlets
G
. Cord Retention Tray
Screw Holes
High Voltage Type: A.
AC Inlet (IEC 320 C20) B
.
Circuit Breaker C
.
External Site Ground D
.
Front Outlets E
.
Meter Readout F
.
Front Outlets
G
.
Cord Retention Tray Screw Holes
A. Bracket Screw Hole B. Keyhole Mount Peg
Screw Holes
A
B
C
D
F
E
A
B
C
D
F
E
G
G
G
G
G
G
G
G
Page 15
Metered Series (0U 30A)
Technical Specifications
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Product Features
Front View
Back View
A
C
B
B
C
Normal Type: A. AC Power Cord B. External Site Ground C. Circuit Breaker (Bank 1) D. Circuit Breaker (Bank 2) E.
Cord Retention Tray Screw Holes
F. Front Outlets (Bank 1) G.
Meter Readout (Bank 1)
H. Meter Readout
(Bank 2)
I. Front Outlets (Bank 2)
High Voltage Type: A. AC Power Cord B. Circuit Breaker (Bank 1) C. Circuit Breaker (Bank 2) D. External Site Ground E. Front Outlets (Bank 1) F. Meter Readout (Bank 1) G. Meter Readout
(Bank 2) H. Front Outlets (Bank 2) I
. Cord Retention Tray
Screw Holes
A
B
C
D
E
H
F
G
I
B
A
C
D
E
F
G
H
F
I
I
E
E
E
A. AC Power Cord B. Bracket Screw Hole C. Keyhole Mount Peg Screw Holes
Model Name
PDU30MVT24F PDU30MVT32F
PDU30MVHVT20F PDU30MVHVT30F PDU30MVHVT38F
Input
V032~002V 521 ~ 001egatloV
Max Current
Regulatory Derated Input Current
2 x A 612 x A 02rekaerB tiucriC
Plug Type NEMA L5-30P NEMA L6-30P
tf 01tf 01htgneL droC rewoP
Output
V032~002V 521 ~ 001egatloV
A 03A 03tnerruC xaM
Outlet Type(
Quantity
)
NEMA 5-20R(24) NEMA 5-20R(32)
IEC 320 C19(4)/C13(16) IEC 320 C19(6)/C13(24) IEC 320 C19(8)/C13(30)
Indicators
LED Indicators
Meter Readout
Physical
Dimension (WxDxH)
1.75"x2.25"x60" / 4.45x5.72x152.40 cm
1.75"x2.25"x70" / 4.45x5.72x177.80 cm
1.75"x1.5"x48" / 4.45x3.81x121.92 cm
1.75"x1.5"x60" / 4.45x3.81x152.40 cm
1.75"x1.5"x70" / 4.45x3.81x177.80 cm
Environmental
Humidity
Altitude
Temperature
Safety Approvals
Certifications
Warranty
Lifetime
Operating 0 to 95% Non-condensing
Non-Operating 0 to 95% Non-condensing
Operating 0ft to 10,000ft
Non-Operating 0ft to 50,000ft
Operating 32F to 95F
Non-Operating 5F to 113F
ETL (test followed UL 60950-1 )
RoHS
24A
30 A
N/A
2 Amperage
I
I
Page 16
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Product Registration
Thank you for purchasing a CyberPower product. Prompt product registration entitles coverage under the Limited Warranty and Connected Equipment Guarantee, and also allows the opportunity to be notified of product enhancements, upgrades, and other announcements.
Registration is quick and easy at www.cyberpower.com under "Support".
Need Additional Help?
Feel free to contact our Tech Support department with installation, troubleshooting, or general product questions.
CyberPower Technical Support
www.cyberpower.com
4241 12th Ave East, Suite 400 Shakopee, MN 55379 Toll-free: (877) 297-6937
Limited Warranty
Read the following terms and conditions carefully before using the CyberPower PDU(the “Product”). By using the Product you consent to be bound by and become a party to the terms and conditions of this Limited Warranty (together referred to as this “Warranty”). If you do not agree to the terms and conditions of this Warranty, you should return the Product for a full refund prior to using it.
Who is Providing this Warranty?
CyberPower Systems (USA), Inc. (“CyberPower”) provides this Limited Warranty.
What Does This Warranty Cover?
This warranty covers defects in materials and workmanship in the Product under normal use and conditions.
What is the Period of Coverage?
This Warranty is for as long as the original owner owns the Product.
Who Is Covered?
This warranty only covers the original purchaser. Coverage ends if you sell or otherwise transfer the Product.
How Do You Get Service?
1. Call us at (877) 297-6937 or write to us at Cyber Power Systems (USA), Inc., 4241 12th Ave. E., STE 400, Shakopee, MN 55379 or
send us an e-mail message at claims@cpsww.com for instructions.
2. When you contact CyberPower, identify the Product,
the Purchase
Date, and the item(s) of Connected Equipment. Have information on all applicable insurance
or other resources of recovery/payment
that are available to the Initial Customer and Request a Claim Number.
3. You must provide a purchase receipt (or other proof of the original purchase) and provide a description of the defect.
4. Pack and ship the product to CyberPower and, if requested, the item(s) of Connected Equipment, a repair cost estimate for the damage to the Connected Equipment, and all claim forms that CyberPower provides to you. Show the Claim Number on the shipping label or include it with the product. You must prepay all shipping costs, you are responsible for
packaging and shipment,
and you must pay the cost of the repair estimate.
What Will We Do To Correct Problems?
CyberPower will inspect and examine the Product.
If the Product is defective in material or workmanship, CyberPower will repair or replace it at CyberPower's expense, or, if CyberPower is unable to or decides not to repair or replace the Product (if defective) within a reasonable time, CyberPower will refund to you the full purchase price you paid for the Product (purchase receipt showing price paid is required).
Who Pays For Shipping?
We pay when we send items to you; you pay when you send items to us.
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What Are Some Things This Warranty Does Not Cover?
1. This Warranty does not cover any software that is damaged or needs to be replaced due to the failure of the Product or any data that is lost as a result of the failure or the restoration of data or records, or the reinstallation of software.
2. This Warranty does not cover or apply to: misuse, modification, operation or
storage outside environmental limits of the Product or
the equipment connected to it, nor for damage while in transit or in storage, nor if there has been improper operation or maintenance, or use with items not designed
or intended for use with the Product,
such as laser printers, appliances, aquariums, medical or life support devices, etc.
What Are the Limitations?
1. This Warranty does not apply unless the Product and the equipment that was connected to it were connected to properly wired and grounded outlets (including compliance with electrical and safety codes of the most current electrical code), without the use of any adapters or other connectors.
2. The Product must have been plugged directly into the power source and the equipment connected to the Product must be directly connected to the Product and not “daisy-chained” together in serial fashion with any extension cords, another Product or device similar to the Product, surge suppressor, or power tap. Any such installation voids the Limited Warranty.
3. The Product and equipment connected to it must have been used properly in a suitable and proper environment and in conformance with any license, instruction manual, or warnings provided with the Product and the equipment connected to it.
4. The Product must have been used at all times within the limitations on the Product's VA capacity.
5. The sole and exclusive remedies of the Initial Customer are those provided by this Warranty.
Contact Information
For inf ormation on Cyberpower products, visit www.cyberpower.co m
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CyberPower Systems, Inc.
4241 12th Ave East, Suite 400 Shakopee, MN 55379 Toll-free: (877) 297-6937
CyberPower is the warrantor under this Limited Warranty. You may also contact CyberPower on the web at www.cyberpower.com
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K01-0000512-00
Cyber Power Systems, Inc.
www.cyberpower.com
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