CyberPower OP350TE, OP500TE User Manual

eu.cyberpowersystems.com

Office Tower Series UPS

OP350TE/OP500TE

User Manual

K01-0500E00-01

SAFETY WARNINGS

(SAVE THESE INSTRUCTIONS)

This manual contains important safety instructions. Please read and follow all instructions carefully
during installation and operation of the unit. Read this manual thoroughly before attempting to
unpack, install, or operate your UPS.

This equipment can be operated by any individuals with no previous training.

The socket-outlet shall be installed near the equipment and easily accessible.

During the installation of this equipment it should be assured that the sum of the leakage currents of
the UPS and the connected loads does not exceed 3.5mA.

Attention, hazardous through electric shock. Also with disconnection of this unit from the mains,
hazardous voltage still may be accessible through supply from battery. The battery supply should be
therefore disconnected in the plus and minus pole at the quick connectors of the battery when
maintenance or service work inside the UPS is necessary.

Do not dispose of batteries in a fire, the battery may explode.

Do not open or mutilate the battery or batteries, released electrolyte is harmful to the skin and eyes.

Do not replace the batteries.

INSTALLING YOUR UPS SYSTEM

UNPACKING

Inspect the UPS upon receipt. The box should contain the following:
UPS Unit; PowerPanel

®

Plus Software Disk¯1; Serial Interface Cable (DB-9)¯1; Telephone

Cable¯1; Power Cord¯2; User Manual; PowerPanel

®

Plus Software User Manual.

HOW TO DETERMINE THE POWER REQUIREMENTS OF YOUR
EQUIPMENT

1. Insure that the equipment plugged into the battery power-supplied outlets does not exceed the
UPS unit’s rated capacity (350VA/200W for OP350TE, 500VA/300W for OP500TE). If rated unit
capacities are exceeded, an overload condition may occur and cause the UPS unit to shut down
or the circuit breaker to trip.

2. If the power requirements of your equipment are listed in units other than Volt-Amps (VA), convert
Watts (W) or Amps (A) into VA by doing the calculations below. Note: The below equation only
calculates the maximum amount of VA that the equipment can use, not what is typically used by
the equipment at any one time. Users should expect usage requirements to be approximately
60% of below value.

TO ESTIMATE POWER REQUIREMENTS

1. Watts (W) x 2.0 = VA or Amps (A) x 230 = VA

2. Add the totals up for all pieces of equipment and multiply this total by 0.6 to calculate actual
requirements. There are many factors that can affect the amount of power that your computer
system will require. The total load that you will be placing on the battery-powered outlets should not
exceed 80% of the unit’s capacity.

HARDWARE INSTALLATION GUIDE

1. Connect the equipment to your UPS outlets. The IEC-IEC
power cords coming with the unit are used to connect your
computer and monitor to the UPS. Items such as copiers,
laser printers, vacuums, space heaters, or other large
electrical devices should not be connected to the UPS.
Please make sure that the total loads of your equipments are
less than the maximum total power load of your UPS.

2. Use your computer power cord to connect the UPS to a wall
outlet. Please avoid using extension cords and adapter plugs. (To maintain optimal battery charge,
leave the UPS plugged in at all times.)

3. Press the UPS power button to turn it on. The “Power On” indicator will be illuminated in “Green”.

4. Install your software and accessories. To use the software, simply connect the enclosed serial
interface cable to the serial port on the UPS and an open serial port on the computer.

BASIC OPERATION

FRONT PANEL AND REAR PANEL DESCRIPTION

◆ Power Switch

Press the power button to turn the UPS ON or OFF.

◆ Power On Indicator

This LED is illuminated when the utility condition is normal and the UPS outlets are
providing “clean power”, free of surges and spikes.

◆ Using Battery Indicator

This illuminates during utility failure, indicating that the battery is supplying power to
the battery-power supplied outlets.

◆ Boost Indicator

This LED indicates that the UPS is operating in automatic voltage regulation mode.
When the led is illuminated continuously, it indicates that input under-voltage and that
the UPS unit boosts input voltage.

◆ Buck Indicator

This LED indicates that the UPS is operating in automatic voltage regulation mode.
When the led is illuminated continuously, it indicates that input over-voltage and that
the UPS unit bucks the voltage.

◆

Battery Backup and Surge Protection Outlets

The UPS provides battery powered and surge protected outlets for connected
equipment to insure temporary uninterrupted operation during a power failure and
against surges and spikes.

◆

Surge Protection Outlets

The UPS provides surge protected only outlet for connected equipments against
surges and spikes.

◆

Serial Port to PC

This port allows connection and communication from the DB-9 serial or USB port on
the computer to the UPS unit. The UPS communicates its status to the PowerPanel

®

Plus software. This interface is also compatible with the UPS service provided by

Windows 98, Windows ME, Windows NT, Windows 2000, Windows XP,

Windows Server 2003.

◆

Ethernet (RJ-45) Network Protection Ports

These ports are the protection for your computer network cable.

0E

TROUBLE SHOOTING

Problem Possible Cause Solution

Batteries are not fully charged.

Recharge the battery by leaving the UPS
plugged in.

The UPS does not
perform expected
runtime.

Battery is slightly worn out.

Contact Cyber Power Systems at

[e-mail]

The on/off switch is designed to
prevent damage by rapidly
turning it off and on.

Turn the UPS off. Wait 10 seconds and then
turn the UPS on.

The unit is not connected to an
AC outlet.

The unit must be connected to a 220-240V
50/60Hz outlet.

The battery is worn out.

Contact Cyber Power Systems at

[e-mail]

The UPS will not
turn on.

Mechanical problem.

Contact Cyber Power Systems at

[e-mail]

Fuse is blown due to overload

Turn the UPS off and unplug at least one piece
connected equipment. Unplug the power cord of
the UPS then remove the fuse compartment
beneath the power inlet of the UPS and replace
the blown fuse with a spare one. Lock the
compartment back to the UPS. Connect power
cord then turn the UPS on. Make sure that your
spare fuse meets the specification: 6.3A, 250V,
5x10mm.

Batteries are discharged Allow the unit to recharge for at least 4 hours.

Outlets do not
provide power to
equipment

Unit has been damaged by a
surge or spike.

Contact Cyber Power Systems at

[e-mail]

The serial cable is not
connected.

Connect the serial cable to the UPS unit and
an open serial port on the back of the
computer. You must use the cable that came
with the unit.

The serial cable is connected to
the wrong port.

Try another serial port of your computer.

The unit is not providing battery
power.

Shutdown your computer and turn the UPS off.
Wait 10 seconds and turn the UPS back on.
This should reset the unit.

PowerPanel® Plus
is inactive (all icons
are gray).

The serial cable is not the cable
that was provided with the unit.

You must use the cable included with the unit
for the software.

TECHNICAL SPECIFICATIONS

Model OP350E OP500TE

Capacity (VA) 350VA 500VA
Capacity (Watts) 200W 300W
Input
Input Voltage Range 220-240Vac
Frequency Range 50/60 Hz
Output
On Battery Output
Voltage

Simulated Sine Wave at 230Vac +/- 7%

On Battery Output
Frequency

50 Hz

Overload Protection On Utility: Fuse, On Battery: Internal Current Limiting
Surge Protection and Filtering
Lightning / Surge
Protection

Yes

Network Protection RJ45 (One In/One Out)
Physical
Tot a l # of UP S
Receptacles

2

Maximum Dimensions 23.8cm*8.0cm*13.7cm
Weight (Kg) 4.6 5.3
Battery
Sealed Maintenance
Free Lead Acid
Battery

12V / 4AHx1 12V/4.5AHx1

User Replaceable Yes, Hot Swappable Battery Pack
Typical Recharge
Time

8 Hours

Warning Diagnostics
Indicators Power On, Using Battery, Boost, Buck
Audible Alarms On Battery, Low Battery, Overload
Environmental
Operating
Temperature

+32°F to 95°F ( 0°C to 35°C )

Operating Relative
Humidity

0 to 95% NON-CONDENSING

Communication
PowerPanel® Plus
Software

Windows 98/ME/2000/NT/XP, Server 2003

Management
Auto-Charger Yes
Auto-Restart Yes
USB Yes

DEFINITIONS FOR ILLUMINATED LED INDICATORS

Power

On

Using

Battery

Fuse

Alarm

Condition

On Off Off Off Normal Off

Normal

On Off On Off Normal Off

Max. boost 13% of input
voltage for output regulation
while input voltage is from
12% to 22% under nominal.

On Off Off On Normal Off

Max. buck 12% of input
voltage for output regulation
while input voltage is from
10% to 17% over nominal.

Off On Off Off Normal

Two

Beeps

Utility Failure- The UPS is
providing battery power to the
Battery-Power Supplied outlets.

Off On Off Off Normal

Rapid
Beeps

Utility Failure- The UPS is
providing battery power. The
rapid beeps indicate the battery
will run out of charge within a few
minutes.

Off On/Off On/Off On/Off Blown

Two

beeps or

rapid

beeps

Overload- Occurs in the Full-time
Surge Protection Outlets. Please
turn the UPS off and unplug at
least one piece of equipment from
the UPS. Replace the fuse with
a spare one then turn the UPS
on.

Off On/Off On/Off On/Off

Normal/

Blown

Long
Beep

Overload- Occurs in the
Battery-power Supplied Outlets.
Turn the UPS off and unplug at
least one piece of equipment from
the UPS. Check the fuse and do
the replacement if necessary.
Turn the UPS on.

For more information, visit eu.cyberpowersystems.com or contact

CyberPower Systems B.V. Flight Forum 3545, 5657DW Eindhoven, The Netherlands
TEL: [phone], FAX: [phone], E-MAIL:

[e-mail]

CyberPower Systems Inc. (USA) 4241 12th Avenue East Suite 400 Shakopee, MN 55379, U.S.A.
Tel: [phone], Fax: [phone], E-MAIL:

[e-mail]

Entire contents copyright ©2004 CyberPower Systems B.V., All rights reserved. Reproduction in
whole or in part without permission is prohibited. PowerPanel

®

and PowerPanel® Plus are

trademarks of CyberPower Systems (USA) Inc.

CyberPower warrants to you, the original purchaser, that CyberPower UPS will be free from defects
in design, assembly, materials and workmanship for two years ( battery is only one year) from the
date of original purchase. Any warranty services, please contact your local dealers or distributors.