Page 1
Userˊs Manual
CyberPower Systems Inc.
www.cyberpower.com
OLS6000E(XL)
OLS10000E(XL)
K01-C000044-06
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CONTENT：
1. Safety .................................................................................................................1
1.1. Installation ..................................................................................................1
1.2. Operation ....................................................................................................1
1.3. Maintenance, Servicing and Faults .............................................................2
1.4. Transport ....................................................................................................3
1.5. Storage .......................................................................................................3
1.6. Standards ...................................................................................................3
2. Description of Commonly Used Symbols .......................................................4
3. Introduction .......................................................................................................4
3.1. Feature .......................................................................................................5
3.2. Electrical Specifications ..............................................................................6
3.3. Operating Environment ...............................................................................7
3.4. Dimensions and Weights ............................................................................7
4. Installation .........................................................................................................8
4.1. Unpacking ...................................................................................................8
4.2. Power Wires Installation .............................................................................8
4.3. External Battery Pack Connecting Procedure ......................................... 11
4.4. EPO Connection ....................................................................................... 12
5. Operation ......................................................................................................... 13
5.1. Display Panel ............................................................................................ 13
5.2. Turning On and Turning Off UPS .............................................................. 15
5.3. LCD Operation .......................................................................................... 16
6. Special Function ............................................................................................. 21
6.1. ECO Function ........................................................................................... 21
6.2. Converter Function ................................................................................... 21
6.3. Parallel Function ....................................................................................... 22
7. Trouble Shooting ............................................................................................ 26
7.1. Trouble Shooting According to Warning Indication ................................... 26
7.2. Trouble Shooting According to Fault Indication ........................................ 28
7.3. Trouble Shooting in Else Cases................................................................ 29
8. Battery Maintenance ....................................................................................... 30
9. Communication Port ....................................................................................... 31
9.1. USB Interface ........................................................................................... 31
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9.2. Dry contact Interface(optional) ................................................................. 31
9.3. RS232 Interface ........................................................................................ 31
9.4. Intelligent slot ............................................................................................ 31
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Please read carefully the following user manual and the safety instructions
before installing the unit or using the unit!
1. Safety
1.1. Installation
This is permanently connected equipment, and it must be installed by qualified
maintenance personnel.
Condensation may occur if the UPS is moved directly from a cold to a warm
environment. The UPS must be absolutely dry before being installed. Please
allow an acclimatization time of at least two hours.
Do not install the UPS near water or in damp environment.
Do not install the UPS where it would be exposed to direct sunlight or near heat.
Do not connect appliances or items of equipment which would overload the UPS
(e.g. laser printers, etc.) to the UPS output.
Do not block ventilation openings in the UPS’s housing. Ensure allow at least
0.5m of space on front and rear of the UPS.
Place cables in such a way that no one can step on or trip over them.
Connect UPS with the earth reliably before connecting to the building wiring
terminal, and external battery source must also be earthed.
An integral single emergency switching device which prevents further supply to
the load by the UPS in any mode of operation should be provided in the building
wiring installation.
An appropriate disconnect device as short-circuit backup protection should be
provided in the building wiring installation.
The equipment is powered by two sources: the mains source, the internal
battery or the external battery source.
With the installation of the equipment, the sum of the leakage current of the UPS
and the connected load does not exceed 5% of rated value of input current.
1.2. Operation
Do not disconnect the main cable on the UPS or the building wiring terminals
during operation since this would remove the protective earth from the UPS and
all connected loads.
The UPS output terminal block may still be electrically lived even if the UPS is
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not connected to the building wiring terminal, for there is internal current source
(batteries).
In order to fully disconnect the UPS, first turn the input breaker in the "OFF"
position, then disconnect the mains lead.
Indiscriminate operation of switches may cause output loss or damage to
equipment. Refer to instruction before conducting any control.
While the UPS work as a parallel system, the external parallel cable should be
reinforced insulation.
Ensure that no liquid or other foreign objects can enter the UPS.
1.3. Maintenance, Servicing and Faults
Do not remove the enclosure since the UPS operates with hazardous voltages.
It is to be serviced only by qualified maintenance personnel.
Caution! Risk of electric shock. Even after the unit is disconnected from the
mains power supply (building wiring terminal) components inside the UPS are
still connected to the battery which are potentially dangerous.
Before carrying out any kind of service or maintenance, isolate UPS and
disconnect the batteries. Verify that no current is present and no hazardous
voltage exists in the capacitor or BUS capacitor.
Batteries must be replaced only by qualified personnel.
Batteries have a high short-circuit current and pose a risk of shock. Take all
precautionary measures specified below and any other necessary measures
when working with batteries:
─ remove all jewellery, wristwatches, rings and other metal objects
─ use only tools with insulated grips and handles.
When changing batteries, replace with the same quantity and the same type of
batteries.
Do not attempt to dispose of batteries by burning them. It could cause explosion.
The UPS may be connected to external battery package. Proper disposal of
batteries is required. Refer to your local codes for disposal requirements.
Do not open or destroy batteries. Effluent electrolyte can cause injury to the skin
and eyes. It may be toxic.
Replace the fuse only by a fuse of the same type and of the same spec in order
to avoid fire hazards.
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* Safety
IEC/EN 62040-1
* EMI
Conducted Emission................................:IEC/EN 62040-2
Category C3
Radiated Emission...................................:IEC/EN 62040-2
Category C3
*EMS
ESD....................................................... ..:IEC/EN 61000-4-2
Level 3
RS............................................................:IEC/EN 61000-4-3
Level 3
EFT..........................................................:IEC/EN 61000-4-4
Level 4
SURGE....................................................:IEC/EN 61000-4-5
Level 4
Low Frequency Signals............................:IEC/EN 61000-2-2
Warning: This is a product for commercial and industrial application in the
second environment-installation restrictions or additional measures may be
needed to prevent disturbances.
1.4. Transport
Please transport the UPS only in the original packaging to protect against shock
and impact.
1.5. Storage
The UPS must be stockpiled in the room where is ventilated and dry.
1.6. Standards
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Symbol and Explanation
Symbol
Explanation
Symbol
Explanation
Alert you to pay
special attention
Caution of high
voltage
Alternating current
source(AC)
Direct current
source(DC)
Turn on or turn off
the UPS
Protective
ground
Recycle
Do not dispose
with ordinary
trash
2. Description of Commonly Used Symbols
Some or all of the following symbols may be used in this manual. It is advisable to
familiarize yourself with them and understand their meaning:
3. Introduction
This On-Line series is an uninterruptible power supply incorporating
double-converter technology. It provides perfect protection specifically for computer
equipments, communication servers, and data centers.
The double-converter principle eliminates all mains power disturbances. A rectifier
converts the alternating current from the mains power to direct current. On the
basis of this DC voltage, the inverter generates an AC sinusoidal voltage, which
constantly supplies the loads. In the event of power failure, the maintenance-free
batteries power the inverter.
This manual covers the UPS listed as follows. Please confirm whether it is the
model you intend to purchase by performing a visual inspection of the Model No. on
the rear panel of the UPS.
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Model NO.
Type
Model NO.
Type
OLS6000E
Standard
OLS6000EXL
Extended backup time
OLS10000E
OLS10000EXL
" XL" Model: Extended backup time.
3.1. Feature
This series UPS is a new generation of UPS, which provides the outstanding
reliability, and most cost-performance ratio in the industrial. Following benefit the
product has:
True online double-conversion technology with high power density, frequency
independence and generator compatibility.
High input power factor ≥0.99,overall high efficiency ≥ 92%, save power
and wiring expense. Low input current distortion, avoid power pollution.
Output power factor is 0.9, perfect output sine waveform, suitable almost all
critical equipment.
Outstanding adaptability to the worst mains input condition. Extra wide input
voltage, frequency range and waveform, avoid excessive dissipating limited
5
OLS6000E(XL) OLS10000E(XL)
Fig.3-1 The rear view of OLS6000E(XL)/OLS10000E(XL)
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Input
Model NO.
OLS6000E(XL)
OLS10000E(XL)
Phase
Single
Voltage Range
110~276Vac(Depends on load level)
Frequency Range
(45~55)/(54~66)Hz
Rated Current
31(36)A
50(55)A
Power Factor
≥0.99 @ full load
Battery
Rated Voltage
240Vdc
Rated Current
28A
47A
Output
Model NO.
OLS6000E(XL)
OLS10000E(XL)
Power Rating
6kVA/5.4kW
10kVA/9kW
Voltage*
208/220/230/240Vac
Frequency
Synchronized 50/60×(1±10%)Hz @Line mode
50/60×(1±0.1%)Hz @Battery mode
Wave Form
sine
battery energy.
Internal charger of XL model could be up to 4Amps to decrease recharging
time of battery.
N+X parallel redundancy to increase the reliability and flexibility. Number of
parallel operating UPS is up to 4.
ECO mode with high efficiency ≥96%, save power expense for user.
Start-able without battery.
3.2. Electrical Specifications
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Load Type
PF 0.5~1, lagging
THDV
≤ 2% @ full linear load
≤5% @ full nonlinear load
Overload**
In Line mode:
10 min 105~125%
1 min 125~150%
10 s >150%
100 ms >170%
In Battery mode:
2 min 105~125%
30 s 125~150%
100 ms >150%
Temperature
Humidity
Altitude
Storage temperature
0℃~40℃
<95%
<1000m
-15℃~50℃
Model NO.
Dimensions W×H×D(mm)
Net Weight (kg)
OlS6000E
260×708×550
70
OLS6000EXL
260×708×550
25
OLS10000E
260×708×550
86
OLS10000EXL
260×708×550
28
*The load capacity would be derated to 90% automatically when the output voltage
is adjusted to 208Vac.
**The overload capacity would be derated automatically in Line mode while the
circumstance temperature is larger than 35 degree.
3.3. Operating Environment
Note: The load capacity should be derated 1% every 100m heightened on the
basis of 1000m.
3.4. Dimensions and Weights
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The system must be installed and wired only by qualified electricians in
accordance with applicable safety regulations!
For safety, please cut off the mains power switch before installation!
When installing the electrical wiring, please note the nominal amperage of your
incoming feeder.
4. Installation
4.1. Unpacking
A UPS
A user’s manual
A USB cable
A RS232 cable (optional)
A parallel cable
A parallel port cover plate
Terminal splices 12pcs (using for the wire connection on input terminal)
*PowerPanel® Business Edition software is available on our website. Please
visit www.cyberpower.com and go to the Software Section for free download.
CAUTION! Inspect the appearance of the UPS to see if there is any damage during
transportation. Do not turn on the unit and notify the carrier and dealer immediately
if there is any damage or lacking of some parts.
4.2. Power Wires Installation
4.2.1. Notes for installation:
1) The UPS must be installed in a location with good ventilation, far away from
water, inflammable gas and corrosive agents.
2) Ensure the air vents on the front and rear of the UPS are not blocked. Allow at
least 0.5m of space on each side.
3) Condensation to water drops may occur if the UPS is unpacked in a very low
temperature environment. In this case it is necessary to wait until the UPS is fully
dried inside out before proceeding installation and use. Otherwise there are
hazards of electric shock.
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Model
OLS6000E(XL)
OLS10000E(XL)
Protective earthing conductor
Min cross section
6mm²
(UL1015 10AWG)
10 mm²
(UL1015 8AWG)
Input L, N
Min conductor cross section
6mm²
(UL1015 10AWG)
10 mm²
(UL1015 8AWG)
Input breaker
40A/250Vac
63A/250Vac
Output L,N, Jumper(J1-J2)
Min conductor cross section
6mm²
(UL1015 10AWG)
10 mm²
(UL1015 8AWG)
External Battery Cabinet
Positive Pole(+), Negative pole(-),
Min conductor cross section
6mm²
(UL1015 10AWG)
10 mm²
(UL1015 8AWG)
External Battery Cabinet Fuse
in Positive Pole(+), Negative pole(-)
30A/240Vdc
60A/240Vdc
External Battery Cabinet Breaker in
Positive Pole(+), Negative pole(-)
32A/240Vdc
60A/240Vdc
Torque for fixing above terminals
3.95~4.97Nm (35~44 1b in)
AC Contactor
Coil Remotes Swith
Mains
Input
Input Mains
Breaker
L
N
UPS
4.2.2. Installation
Use cable cross section and protective device specification：
1) It is suggested to install an external isolating device against current backfeed
between mains input and UPS. After the device is installed, it must add a
warning label with the following wording or the equivalent on the external AC
contactor: RISK OF VOLTAGE BACKFEED. Isolate the UPS before operating
on this circuit, then check for hazardous voltage between all terminals.
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Fig.4-1 Typical external isolating device installation
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Input Ground
Input N
Input L
Battery+
Battery-
Battery Ground
Output Ground
Output L
Output N
Parallel Jump 2
Parallel Jump 1
N L + - J1 J2 N L
INPUT BATTERY JUMPER OUTPUT
Note: Make sure that the input and output wires and the input and output terminals
are connected tightly.
2) No matter the UPS is connected to the mains power or not, the output of the
UPS may be electrically live. The parts inside the unit may still have hazardous
voltage after turning off the UPS. To make the UPS have no output, turn off the
UPS, and cut off the mains power supply, wait the UPS shut down completely,
finally cut off the battery connection.
3) Open the terminal block cover located on the rear panel of UPS, please refer
to the appearance diagram.
4) For OLS6000E(XL), it is recommended to select the UL1015 10AWG (6mm²)
or other insulated wire which complies with AWG Standard for the UPS input
and output wirings.
5) For OLS10000E(XL), it is recommended to select the UL1015 8AWG (10 mm²)
or other insulated wire which complies with AWG Standard for the UPS input
and output wirings.
6) Ensure the capacity of mains power supply. Do not use the wall receptacle as
the input power source for the UPS, as its rated current is less than the UPS’s
maximum input current. Otherwise the receptacle may be burned and
destroyed.
7) The protective earth ground wire should be installed first according to the
following diagram. It is better to use green wire or green wire with yellow ribbon
wire.
8) Connect other input and output wires to the corresponding input and output
terminals according to the following diagram.
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Fig.4-2 Input and output Terminal Block wiring diagram
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Important notes:
If the UPS is used in single mode, J1 and J2 must be connected.
If the UPS is used in parallel mode, the Jumper between J1 and J2 must be
removed.
9) It is requested to use the accessorial terminal splices which can be compacted
on the wires tightly, to ensure the connection between the wires and the
terminal block is reliable.
10) Install an output breaker between the output terminal of UPS and the load, and
the breaker should be with leakage current protective function if necessary.
11) Turn off all the loads first before connecting the load with the UPS, then
perform the connection and finally turn on the loads one by one.
12) After completing the installation, please check the wires to make sure all were
connected correctly and tightly.
13) Suggest charging the batteries for 8 hours before use. After Installation, turn
on the mains power switch and turn the input breaker in the "ON" position, the
UPS will charge the batteries automatically. It can also use the UPS
immediately without charging the batteries, but the backup time may be less
than the standard value.
14) If it is necessary to connect the inductance load such as a monitor or a laser
printer to the UPS, the start-up power should be used for calculating the
capacity of the UPS, as its start-up power consumption is too big to make the
UPS which capacity is small fail easily.
4.3. External Battery Pack Connecting Procedure
1. The nominal DC voltage of external battery pack is 240Vdc. To achieve longer
backup time, it is possible to connect multi-battery packs, but the principle of
"same voltage, same type" should be strictly followed.
2. For OLS6000E(XL), select the UL1015 10AWG (6mm²) respectively or other
insulated wire which complies with AWG Standard for the UPS battery wirings.
3. For OLS10000E(XL), select the UL1015 8AWG (10mm²) respectively or other
insulated wire which complies with AWG Standard for the UPS battery wirings.
4. The external battery pack must be independent for each UPS. It is forbidden
that two UPS use one external battery pack.
5. The procedure of installing battery pack should be complied with strictly.
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Otherwise it may encounter the hazardous of electric shock.
1) Ensure the UPS is not powered on and the mains input breaker is set in the
"OFF" position.
2) A DC breaker must be installed between the external battery pack and the
UPS. The capacity of breaker must be not less than the data specified in the
general specification.
3) Set the external battery pack breaker in "OFF" position and connect the 20
pieces of batteries in series.
4) Connect the external battery pack to the battery terminals. Check the
polarity of connection is correct.
5) Set breaker of the battery pack in the "ON" position.
6) Set the mains input breaker in the "ON" position, the UPS would power on
and start to charge the battery pack.
4.4. EPO Connection
EPO (Emergency power off): when the emergency occurs, such as the failure of
load, the UPS can cut off the output at once by operating the EPO port manually.
The connection：
Normally the EPO connector is closed with a wire on the rear panel, which is
supplied in the accessory. Once the connector is open, the UPS would stop the
output and enter EPO status (Fig.4-3).
Fig.4-3 Enable the EPO status Fig.4-4 Disable the EPO status
To recover to normal status, first EPO connector should be closed (Fig.4-4), and
enter LCD menu (illustrated in the chapter of 5.3) to clear EPO status, then UPS
would stop alarm and recover to Bypass model. And UPS needs be turned on by
manual operation.
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The
Button
Function
illustration
Power on
When the unit is no power and has connected with battery,
press this button more than 200ms to power on
Turn on
When the unit is powered on and is in Bypass mode, press
this button more than 1s to turn on
Turn off
When the unit has been turned on, press this button more
than 3s to turn off
Enter
Press this button more than 200ms to confirm current
selection or enter the current selection window
ESC
Exit
Press this button more than 200ms to cancel current
selection and return to previous menu
UP
Press this button more than 200ms to move the focus to the
up menu
Down
Press this button for more than 200ms to move the focus to
the down menu
5. Operation
5.1. Display Panel
The UPS has a five-button, dot matrix LCD with white text and a blue background.
Besides the LCD, the UPS has four colorized LED to provide more convenient
information.
Control button functions：
Fig.5-1 LCD Panel
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LED definition:
UPS state
NORMAL
(Green LED)
BATTERY
(Yellow LED)
BYPASS
(Yellow LED)
FAULT
(Red LED)
Bypass mode with no
output
★
□
Bypass mode with
output
〇
□
Line mode
〇
□
Battery mode
〇 〇
□
ECO mode
〇 〇
□
Battery test mode
※ ※ ※ ※
Turn on
※ ※ ※
※
Fault mode
□
〇
Warning mode
□ □ □
★
UPS condition
Buzzer status
Fault active
Continuous
Warning active
Beep every second
Battery mode
Beep every 4 seconds, if battery low, buzzer Beep every second
Bypass mode
Beep every 2 minutes
Overload
Beep twice every second
Note：
〇: Lightened constantly； ※: #1-#4 Lightened circularly
★: Flashing； □: Depended on the fault/warning status or other status
Alarm definition:
The UPS provides useful information about UPS itself, load status, battery, events,
identification, and settings through the front panel display.
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During powering on, the LCD would display the CyberPower logo for several
seconds and then enter to the default page which shows the UPS status summary.
On the UPS status screen it provides the following information:
Status summary, including mode, load, battery and utility
Alarm status, if any is present.
Fault status, if any is present.
Output parameter, including output voltage, current and frequency.
Input parameter, including input voltage and frequency.
Bypass parameter, including bypass voltage and frequency.
Power parameter, including output VA and watt.
Battery parameter, including battery capacity, voltage and remain time.
5.2. Turning On and Turning Off UPS
Attention: The UPS could only be turning on while connecting with the mains at
the first time.
Attention: Please switch off the connected loads first before turning on the UPS,
and switch on the loads one by one after the UPS is turned on. Switch off all of the
connected loads before turning off the UPS.
Turning on UPS with mains：
1) Check all the connection is correct. Check the breaker of external battery pack
is in "ON" position.
2) Set input breaker in "ON" position. At this time the fan begins to rotate, LCD
will show "CyberPower". Then LCD will show the default UPS status summary
screen after UPS finishing self-test.
3) By pressing button continuously for more than 1 second，the buzzer will
beep for 1s, UPS starts to turn on.
4) A few seconds later, the UPS turns into Line mode. If the mains power is
abnormal, the UPS will transfer to Battery mode without output interruption of
the UPS.
Turning on UPS without mains：
1) Check all the connection is correct. Check the breaker of external battery pack
is in "ON" position.
2) By pressing button continuously for more than 200ms, the UPS would be
powered on. At this time the fan begins to rotate, LCD will show "CyberPower".
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Then LCD will show the default UPS status summary screen after UPS
finishing self-test.
3) By pressing button continuously for more than 1 second，the buzzer will
beep for 1s, UPS starts to turn on.
4) A few seconds later, the UPS turns into Battery mode. If the mains power
comes back, the UPS will transfer to Line mode without output interruption of
the UPS.
Turning off UPS with mains：
1) To turn off the inverter of UPS by pressing button continuously for more
than 3s and the buzzer will beep for 3s. The UPS will turn into Bypass mode at
once.
2) When completing the above action, UPS output voltage is still present. In order
to cut off the UPS output, simply cut off the mains power supply. A few
seconds later, LCD display shuts down and no output voltage is available from
the UPS output terminal.
Turning off UPS without mains：
1) To power off the UPS by pressing button continuously for more than 3s,
and the buzzer will beep 3s. The UPS will cut off the output at once.
2) A few seconds later, LCD shuts down and no voltage is available from the UPS
output.
5.3. LCD Operation
Except the default UPS status summary screen, the user could get more useful
information about UPS current status, old events which ever occurred, UPS own
identification, and could change the settings to fit the user own requirements,
optimize the function of UPS.
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Load: 60 %
I/P Volt: 223.5 V
Bat Volt: 260 V
Status:Line
Output parameter
Volt: 230 V
Curr: 14.5 A
Freq: 50.0 Hz
Input parameter
Volt: 223.5 V
Freq: 50.1 Hz
Bypass parameter
Volt: 223.5V
Freq: 50.1Hz
Power parameter
KW: 3.3
KVA:3.6
Bat parameter
Bat Volt: 260V
Capacity: 95 %
Rmn time 14 Min
Cyberpower
Alarm
0002:12:00:00
Overload
1/10
Fault
0003:12:00:00
Over tempearture
1/5
Down>200mS Up>200mS
Down>200mS Up>200mS
Down>200mS Up>200mS
Down>200mS Up>200mS
Down>200mS Up>200mS
Down>200mS Up>200mS
Down>200mS
Up>200mS
Alarm
0002:12:20:00
Line site
2/10
Enter>200mS
ESC>200mS
Alarm
0002:12:00:00
Overload
1/10
Up>200mS Down>200mS
Fault
0003:12:00:00
Over tempearture
1/5
Enter>200mS
ESC>200mS
Cable loss
0003:12:00:00
Over tempearture
2/5
Up>200mS
Down>200mS
Up>200mS
Down>200mS
.
.
.
Up>200mS
Down>200mS
Control
Setting
Events
ID
ESC>200mS
ESC>200mS
Fig.5-2 UPS status menu
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Buzzer mute
Clr EPO status
Battery test
Single UPS off
Buzzer mute
Yes
No
Battery test
Yes
No
Clr EPO status
Yes
No
Single UPS off
Yes
No
Control
Setting
Events
ID
Events&alarms
Fault
Clear all events
Clear all faults
Event
0001:12:00:00
Utility abnormal
1/10
Alarm
0002:12:00:00
Overload
1/10
Fault
0003:12:00:00
Over tempearture
1/5
Clear all events
Yes
No
Clear all faults
Yes
No
Type/model
Serial number
Rating
Firmware version
Type/model
OLS 6000E
Standard model
Serial number
************
Rating
IP:230Vac/50Hz
OP:230Vac/50Hz
Power:6kVA/5.4kW
Firmware version
Ver:0.0.1
Please input
Password
****
Sub setting...
18
Fig.5-3 Main menu
Page 22
Submenu item
Optional Values
Default Value
User password*
enabled/disabled
disabled
Audio alarm
enabled/disabled
enabled
Site wiring fault alarm
enabled/disabled
enabled
The status screen：
In the UPS status screen, when pressing or >200ms the detailed
information about UPS information that include alarm, fault output, input, bypass,
load and battery parameter would be shown. See Fig.5-2.
when pressing > 200ms the main menu would be shown. In fault or alarm
screen, when pressing > 200ms, the other alarm or fault would be shown by
pressing or >200ms, and press>200ms the display would return to status
screen. The main menu includes four branches: UPS control menu, setting menu,
event menu and identification menu. See Fig.5-3.
The control menu：
By pressing , enter the menu of "Control". The display would enter the next
control menu screen.
1) Buzzer mute
2) Battery test: is one command to control all UPS in a parallel system to do the
battery test at the same time.
3) Clear EPO status: once EPO status is enabled, the UPS output would be cut
off. To recover to normal status, first EPO connector should be closed, and
enter this menu to clear EPO status, then UPS would stop alarm and recover
to Bypass model. And UPS needs be turned on by manual operation.
4) Single UPS off: is one command to turn off one UPS which is operated
currently in parallel system, and other UPS continue working to supply the load
in the parallel system.
The setting menu：
Please contact your local distributor for further information before using the settings.
Some settings would change the specification, and some settings would enable or
disable some functions. The unsuitable option set by user may result in potential
failures or protecting function loss, even directly damage the load, battery or UPS.
The most of settings could only be done while UPS is in Bypass mode.
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Ambient temperature warning
enabled/disabled
enabled
DC start
enabled/disabled
enabled
Auto Restart
enabled/disabled
enabled
Automatic overload restart
enabled/disabled
enabled
Auto Bypass
enabled/disabled
enabled
Short circuit clearance
enabled/disabled
disabled
Power strategy**
normal/ECO/converter
normal
Rated output voltage
208/220/230/240V
230V
Output frequency
50/60Hz
50Hz
Bypass voltage low range
10%,15%,20%
15%
Bypass voltage high range
10%,15%
10%
Bypass frequency range
1%~10%
10%
ECO voltage range
10%,15%
10%
ECO frequency range
1%~10%
5%
Ext. Bat Type
Standard/Customized
Standard
Ext. Bat Pack
0~15
1~15
0
1(XL)
Automatic battery tests period
0~45days
7days
Set running time
Day: hour: minute: second
0000:0000:00~9999:23:59:59
Running time
Restore default setting***
Yes/NO
*Password is AAAA when enabled.
**Read the chapter of 6.1 and 6.2, before using ECO or Converter function. UPS
need shut down, if change work mode from converter to others.
***UPS need shut down.
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6. Special Function
The series UPS has some special functions, which could satisfy some special
application of user. And the functions have own features, please contact your local
distributor for further information before using the function.
6.1. ECO Function
Brief introduction of ECO function：
If ECO function is set to enable, after the UPS is turned on, the power used by the
load is directly supplied from the mains power via internal filter while the utility
power is in normal range, so the economy mode could be gained in ECO mode.
Once the mains power is loss or abnormal, the UPS would transfer to Line mode or
Battery mode and the load is supplied continuously.
The great virtue is overall high efficiency≥96% of UPS, to save power for user.
But the disadvantage is:
1) The load can’t be protected as well as in Line mode, for the load is directly
supplied from the mains;
2) The transfer time of UPS output from ECO mode to Battery mode is about
10ms.
So the function is not suitable to some sensitive loads, and the region where the
mains power is unstable.
Set the function：
The function could be enabled through the LCD setting in Bypass mode. Enter the
power strategy setting menu by following chapter of 5.3.
6.2. Converter Function
Brief introduction of Converter function：
In converter mode, the UPS would free run with fixed output frequency (50Hz or
60Hz). Once the mains power is loss or abnormal, the UPS would transfer to
Battery mode and the load is supplied continuously.
The great virtue is the output frequency is fixed, which is required by some very
sensitive loads. But the disadvantage is the load capacity of UPS should be
derated to 60% in converter mode.
Set the function：
The function could be enabled through the LCD setting in Bypass mode. Enter the
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power strategy setting menu by following chapter of 5.3.
6.3. Parallel Function
Brief introduction of the redundancy：
N+X is currently the most reliable power supply structure. N represents the
minimum UPS number that the total load needs, X represents the redundant UPS
number, i.e. the fault UPS number that the system can handle simultaneously.
When the X is larger, the reliability of the power system is higher. For occasions
where reliability is highly depended on, N+X is the optimal mode.
As long as the UPS is equipped with parallel cables, up to 4 UPS can be connected
in parallel to realize output power sharing and power redundancy.
How to install a new parallel UPS system：
1) Before installing a new parallel UPS system, user need to prepare input and
output wires, input and output breaker, main maintenance bypass switch.
2) Remove the cover plate of the parallel port on the UPS, connect each UPS
one by one with the parallel cable, and re-screw the parallel port cover which is
supplied in the accessories.
Fig.6-1 Parallel cable connect diagram
3) Strictly follow the chapter of 4.2, the wiring requirement of single UPS to
perform the wiring of each UPS.
4) Connect the output wires of each UPS to an output breaker panel.
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1# Battery pack
2# Battery pack
UPS1 Input
Breaker
UPS2 Input
Breaker
To Main Input
Breaker
Main Input Ground
UPS2 Output
Breaker
UPS1 Output
Breaker
To Main Output
Breaker
Main Output Ground
N L + - J1 J2 N L
INPUT BATTERY JUMPER OUTPUT
N L + - J1 J2 N L
INPUT BATTERY JUMPER OUTPUT
+
-
+
-
5) Disconnect the Jumper on J1 to J2 of the terminal block first, and connect each
output breaker to a main output breaker and then to the loads.
6) Each UPS needs an independent battery pack.
7) Please refer to the wiring diagram in the following diagram.
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Fig.6-2 Input and output Terminal Block wiring diagram
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TO LOAD
TO UTILITY
Main Maintenance
Bypass Switch
Main Input
Breaker
Maintenance Bypass for Parallel
UPS1 Output Breaker
UPS2 Output Breaker
UPS3 Output Breaker
Main Output
Breaker
UPS1 Input Breaker
UPS2 Input Breaker
UPS3 Input Breaker
8) The distance between the UPS in parallel and the breaker panel is required to
Fig.6-3 Parallel installation diagram
be less than 20 meters. The difference between the wires of input and output
of the UPS is required to be less than 20%.
9) Do not switch on the output breaker of each UPS, switch on the input breaker
of the each UPS, the UPS should work in bypass with output, observe their
display to check if there are any warning or fault information, measure the
output voltage of each UPS separately to check if the voltage difference
between them is less than 1V. If the difference is more than 1V, check the
wiring.
10) Press the button of one UPS, each UPS would start to turn on, all the
UPS would transfer to the Line mode together. Measure the output voltage of
each UPS separately to check if the voltage difference between them is less
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than 0.5V. If the difference is more than 0.5V, the UPS need to be regulated.
11) Press the button of one UPS, each UPS would start to turn off and
transfer to the Bypass mode, switch on the output breaker of each UPS to
parallel all the output of UPS together.
12) Press the button of one UPS, each UPS would start to turn on , after
turning on, the UPS should work parallel in the Line mod.
How to join a new UPS to a parallel system:
1) First the parallel system must be installed one main maintenance bypass
switch.
2) Regulate the output voltage of the new UPS separately: check if the output
voltage difference between the new UPS and the parallel system is less than
0.5V.
3) Ensure the bypass of the parallel system is normal and the bypass setting is
"enable", remove the cover plate of maintenance bypass switch on the rear
panel of each UPS, the UPS system would transfer to bypass automatically.
Set the own maintenance bypass switch of each UPS from "UPS" to "BPS".
4) Set the main maintenance bypass switch from "UPS" to "BPS", switch off the
main output breaker and the main input breaker, the UPS would shut down.
5) Ensure the UPS shut down totally, add the new UPS and reinstall the new
UPS parallel system by following step 1) to 9) of the last chapter- “How to
install a new parallel UPS system”.
6) Switch on the main input breaker and the main output breaker, and set the
main maintenance bypass switch from "BPS" to "UPS", then set the UPS own
maintenance bypass switch from "BPS" to "UPS" and screw the maintenance
cover plate back again. Press the button of one UPS, each UPS would
start to turn on, after turning on, the UPS should work parallel in the Line
mode.
How to remove a single UPS from a parallel system:
1) First the parallel system must be installed one main maintenance bypass
switch.
2) Ensure the bypass of the parallel system is normal and the bypass setting is
"enable", remove the cover plate of maintenance bypass switch on the rear
panel of each UPS, the UPS system would transfer to bypass automatically.
Set the own maintenance bypass switch of each UPS from "UPS" to "BPS".
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Problem Displayed
Possible cause
Remedy
EPO active
EPO connector is open
Check the EPO connector status.
Maintain on
Maintain bypass switch
is open
Check the maintain bypass switch
status.
Battery open
Battery is disconnect
Do the battery test to confirm;
Check the battery bank is connected
to the UPS;
Check the battery breaker is turn on
Fan warning
Fan blocked or
disconnected
Check the fan status
3) Set the main maintenance bypass switch from "UPS" to "BPS", switch off the
main output breaker and the main input breaker, the UPS would shut down.
4) Ensure the UPS shut down totally, remove the wanted UPS and reinstall the
new UPS parallel system by following step 1) to 9) of the last chapter- "How to
install a new parallel UPS system".
5) If the removed UPS or the remained UPS will be used in a stand-alone mode,
then J1 and J2 on the terminal block should be connected with a short
connection wire.
6) Switch on the main input breaker and the main output breaker, and set the
main maintenance bypass switch from "BPS" to "UPS", then set the UPS own
maintenance bypass switch from "BPS" to "UPS" and screw the maintenance
cover plate back again. Press the button of one UPS, each UPS would
start to turn on, after turning on, the UPS should work parallel in the Line
mode.
7. Trouble Shooting
If the UPS system does not operate correctly, first check the operating information
on the LCD display. Please attempt to solve the problem using the table below. If
the problem still persists, consult your dealer.
7.1. Trouble Shooting According to Warning
Indication
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Site fail
The ground wire is
disconnected, or phase
and neutral conductor
at input of UPS system
are reversed
Check the Ground wire status;
Reverse mains power wiring
Battery volt low
Battery voltage is low
When audible alarm sounding every
second, battery is almost empty
Bat over voltage
Battery voltage is
higher than normal
value
Check if the battery quantity is right
Over Charge
Battery is over charged
The UPS will turn off the charger until
the battery voltage is normal
Over Load
Over Load
Check the loads and remove some
non-critical loads;
Check if some loads are failed.
Charger fail
The charge fails
Consult dealer
Amb NTC abnormal
The ambient
temperature is too high
Check the environment ventilation
Over Temperature
Inside temperature of
UPS is too high
Check the ventilation of UPS and the
ambient temperature
Cable disconnect
The parallel cable is
disconnected
Check the parallel cable
Cable loss
The parallel cable is
disconnected
Check the parallel cable
Battery differ
The battery packs of
some UPS are
disconnected
Check if all the battery pack is
Connected
Line differ
The mains input of
some UPS is
disconnected
Check the building wiring and input
cable; Check if the input breaker is
closed; Ensure the UPS are
connected to same input source
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Work Mode differ
There are different
power strategy setting
in parallel system
The UPS with different power
strategy setting (Ex. one Line mode
and one Converter mode) are
forbidden to parallel
Setting differ
There are different
setting in parallel
system
Check the setting.
ECO In Parallel
ECO function is
enabled in parallel
system
ECO function is forbidden in parallel
system
Fuse open
Input fuse break
Check the input fuse status
Problem Displayed
Possible cause
Remedy
Output Short
Output short circuit
Remove all the loads. Turn off the
UPS. Check if UPS output and loads
is short circuit. Ensure short circuit is
removed before turning on again.
Over Load
Over Load
Check the loads and remove some
non-critical loads;
Check if some loads are failed.
Neg power fail
The load is pure
inductive and capacitive
Remove some non-critical loads;
Bypass supplies the load first, ensure
there is no overload, then turn on UPS
Over Temperature
Inside temperature of
UPS is too high
Check the ventilation of UPS and the
ambient temperature.
Fan fail
Fan blocked or
disconnected over time
Check the fan status.
Back feed
Output voltage is
returned to input
Consult dealer
7.2. Trouble Shooting According to Fault Indication
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DC short
Bus short
Consult dealer
DC Over
Bus Over Voltage
Consult dealer
DC Under
Bus Under Voltage
Consult dealer
DC Unbalance
Bus Unbalance
Consult dealer
DC soft fail
Bus Soft start fail
Consult dealer
Output soft fail
Output Soft start fail
Consult dealer
Output Volt low
Output Volt low
Consult dealer
Output volt high
Output volt high
Consult dealer
Problem
Possible cause
Remedy
No indication, no warning
tone even though system
is connected to mains
power supply
No input voltage
Check the building wiring and input
cable;
Check if the input breaker is closed.
BYPASS LED light up
even though the power
supply is available
Inverter not switched
on
Press button to turn on UPS.
BATTERY LED lights
up, and audible alarm
sounding every 1 beep
in every 4 seconds
Input voltage and/or
frequency are out of
tolerance
Check input power source;
Check the building wiring and input
cable;
Check if the input breaker is closed.
Emergency supply
period shorter than
nominal value
Batteries not fully
charged / batteries
defect
Charge the batteries for at least
12 hours and then check capacity.
7.3. Trouble Shooting in Else Cases
Please have the following information at hand before calling the After-Sales Service
Department:
1) Model number, serial number.
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Battery replacement should be performed by qualified personnel.
2) Date on which the problem occurred.
3) LCD/LED display information, Buzzer alarm status.
4) Mains power condition, load type and capacity, environment temperature,
ventilation condition.
5) The information (battery capacity, quantity) of external battery pack if the UPS
is "XL" model.
6) Other information for complete description of the problem.
8. Battery Maintenance
This series UPS only requires minimal maintenance. The battery used for
standard models are value regulated sealed lead-acid maintenance free
battery. These models require minimal repairs. The only requirement is to
charge the UPS regularly in order to maximize the expected life of the battery.
When being connected to the utility power, whether the UPS is turned on or
not, the UPS keeps charging the batteries and also offers the protective
function of overcharging and over-discharging.
The UPS should be charged once every 4 to 6 months if it has not been used
for a long time.
In the regions of hot climates, the battery should be charged and discharged
every 2 months. The standard charging time should be at least 12 hours.
Under normal conditions, the battery life lasts 3 to 5 years. In case if the
battery is found not in good condition, earlier replacement should be made.
Battery replacement should be performed by qualified personnel.
Replace batteries with the same number and same type of batteries.
Do not replace the battery individually. All the batteries should be replaced at
the same time following the instructions of the battery supplier.
If the battery service life (3~5 years at 25°C ambient temperature) has been
exceeded, the batteries must be replaced.
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9. Communication Port
9.1. USB Interface
The USB port is compliance with USB 1.1 protocol for its communication software.
9.2. Dry contact Interface (optional)
This series UPS has independent dry contact interface. Please contact your local
distributor for details.
9.3. RS232 Interface
The RS232 port is available for UPS monitoring, control, and firmware updates.
9.4. Intelligent slot
This series is equipped with an intelligent slot for other optional card to achieve
remote management of the UPS through internet / intranet. Please contact your
local distributor for further information.
CyberPower Systems Inc.
www.cyberpower.com
6F, No. 32, Sec. 1, Chenggong Rd., Nangang District, Taipei 115, Taiwan
Entire contents copyright© 2013 CyberPower Systems Inc., All rights reserved. Reproduction in whole or
in part without permission is prohibited. PowerPanel® Business Edition and PowerPanel® Personal
Edition are trademarks of CyberPower Systems Inc.
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