CyberPower OLS2000EC/XL, OLS3000EC/XL, OLS1000EC/XL User Manual

User’s Manual

OLS1000EC/XL
OLS2000EC/XL
OLS3000EC/XL

CyberPower Systems Inc.
www.cyberpower.com

K01-C000236-03

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IMPORTANT SAFETY INSTRUCTIONS

1

This manual contains important instructions. Please read and follow all instructions carefully during installation and operation of the
unit. Read this manual thoroughly before attempting to unpack, install, or operate the UPS.

CAUTION! The UPS must be connected to a grounded AC
power outlet with fuse or circuit breaker protection. DO NOT
plug the UPS into an outlet that is not grounded. If you need to
power-drain this equipment, turn off and unplug the unit.

CAUTION! The battery can power hazardous components
inside the unit, even when the AC input power is disconnected.

CAUTION! The UPS should be placed near the connected
equipment and easily accessible.

CAUTION! To prevent the risk of fire or electric shock, install
in a temperature and humidity controlled indoor area, free of
conductive contaminants. (Please see specifications for
acceptable temperature and humidity range).

CAUTION! (No User Serviceable Parts): Risk of electric
shock, do not remove cover. No user serviceable parts inside.
Refer servicing to qualified service personnel.

CAUTION! (Non-Isolated Battery Supply): Risk of electric
shock, battery circuit is not isolated from AC power source;
hazardous voltage may exist between battery terminals and
ground. Test before touching.

CAUTION! To reduce the risk of fire, connect the UPS to a
branch circuit with 10 amperes (OLS1000EC / OLS2000EC) /
16 amperes (OLS3000EC) maximum over-current protection in
accordance to CE requirement.

CAUTION! The AC outlet where the UPS is connected should
be close to the unit and easily accessible.

CAUTION! Please use only VDE-tested, CE-marked mains
cable, (e.g. the mains cable of your equipment), to connect the
UPS to the AC outlet.

CAUTION! Please use only VDE-tested, CE-marked power
cables to connect any equipment to the UPS.

CAUTION! When installing the equipment, ensure that the
sum of the leakage current of the UPS and the connected
equipment does not exceed 3.5mA.

CAUTION! The OLS1000EC / OLS2000EC / OLS3000EC / XL
/ Battery module models are only qualified maintenance
personnel may carry out installations.

CAUTION! Do not unplug the unit from AC Power during
operation, as this will invalidate the protective ground
insulation.

CAUTION! To avoid electric shock, turn off and unplug the
unit before installing the input/output power cord with a ground
wire. Connect the ground wire prior to connecting the line
wires!

CAUTION! Do not use an improper size power cord as it may

cause damage to your equipment and cause fire hazards.

CAUTION! Wiring must be done by qualified personnel.

CAUTION! DO NOT USE FOR MEDICAL OR LIFE
SUPPORT EQUIPMENT! Under no circumstances this unit

should be used for medical applications involving life support
equipment and/or patient care.

CAUTION! DO NOT USE WITH OR NEAR AQUARIUMS!
To reduce the risk of fire, do not use with or near aquariums.
Condensation from the aquarium can come in contact with
metal electrical contacts and cause the machine to short out.

CAUTION! Do not dispose of batteries in fire as the battery
may explode.

CAUTION! Do not open or mutilate the battery, released
electrolyte is harmful to the skin and eyes.

CAUTION! A battery can present a risk of electric shock and
high short circuit current. The following precaution should be
observed when working on batteries

1. Remove watches, rings or other metal objects.

2. Use tools with insulated handles.

CAUTION! The unit has a dangerous amount of voltage.
When the UPS indicators is on, the units may continue to
supply power thus the unit’s outlets may have a dangerous
amount of voltage even when it’s not plugged in to the wall
outlet.

CAUTION! Make sure everything is turned off and
disconnected completely before conducting any maintenance,
repairs or shipment.

CAUTION! Connect the Protection Earth (PE) safety
conductor before any other cables are connected.

WARNING! (Fuses): To reduce the risk of fire, replace only
with the same type and rating of fuse.

DO NOT INSTALL THE UPS WHERE IT WOULD BE
EXPOSED TO DIRECT SUNLIGHT OR NEAR A STRONG
HEAT SOURCE!

DO NOT BLOCK OFF VENTILATION OPENINGS AROUND
THE HOUSING!

DO NOT CONNECT DOMESTIC APPLIANCES SUCH AS
HAIR DRYERS TO UPS OUTPUT SOCKETS!

SERVICING OF BATTERIES SHOULD BE PERFORMED OR
SUPERVISED BY PERSONNEL KNOWLEDGE OF
BATTERIES AND THE REQUIRED PRECAUTIONS. KEEP
UNAUTHORIZED PERSONNEL AWAY FROM BATTERIES!

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INSTALLING YOUR UPS SYSTEM

3

SYSTEM BLOCK DIAGRAM

HARDWARE INSTALLATION GUIDE

1.

Battery charge loss may occur during shipping and storage.
Before using the UPS, it’s strongly recommended to charge
batteries for four hours to ensure the batteries’ maximum
charge capacity. To recharge the batteries, simply plug the UPS
into an AC outlet.

2. When using the included software, connect the serial cable

between the computer and the corresponding port on the UPS.

3. Connect your computer, monitor, and any

externally-powered data storage device (Hard drive, Tape drive,
etc.) into the outlets only when the UPS is off and unplugged.
DO NOT plug a laser printer, copier, space heater, vacuum,
paper shredder or other large electrical device into the UPS.
The power demands of these devices will overload and
possibly damage the unit.

4. Press the ON switch to turn the UPS on. If an overload is

detected, an audible alarm will sound and the UPS will
continuously emit one beep per second. For resetting the unit,
unplug some equipment from the outlets. Make sure your
equipment carries a load current within the unit’s safe range,
(refer to the technical specifications).

5. This UPS is equipped with an auto-charge feature. When the

UPS is plugged into an AC outlet, the battery will automatically
charge, even when the unit is switched off.

6. To maintain an optimal battery charge, leave the UPS

plugged into an AC outlet at all times.

7. Before storing the UPS for an extended period of time, turn

the unit OFF. Then cover it and store it with the batteries fully
charged. Recharge the batteries every three months to ensure
good battery capacity and long battery life. Maintaining a good
battery charge will help prevent possible damage to the unit
from battery leakage.

8. The UPS has one Serial port that allows connection and

communication between the UPS and any attached computer
running the PowerPanel

®

Business Edition Agent software. The
UPS can control the computer’s shutdown during a power
outage through the connection while the computer can monitor
the UPS and alter various programmable parameters.

9. To avoid electric shock, turn the unit OFF and disconnect the

unit from utility power before hardwiring the UPS (in/out power
cord). The in/out power cord MUST be grounded.

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BASIC OPERATION

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POWER MODULE FRONT/REAR PANEL DESCRIPTION

1. Power On/Off Button

Master ON/OFF for the UPS.

2. Function Buttons

Scroll up, scroll down, and silence.

3. Multifunction LED Display

Indicate status information and events.

4. AC Input Inlet

Connect the AC Power cord to a properly wired and
grounded outlet.

5. Circuit Breaker

Provide overload and fault protection.

6. Screw for XL Battery Cable with ground
Connect the XL Battery Cable and ground.

7. Serial Port

Serial port provides communication between the UPS and the
computer. The UPS can control the computer’s shutdown
during a power outage through the connection while the
computer can monitor the UPS and alter its various
programmable parameters.

8. Battery Backup & Surge Protected Outlets

Provide battery backup and surge protection. They ensure
power is provided to connected equipment over a period of time
during a power failure.

9. Extended Runtime Battery Module Connector (for
long-run models only)

Connect to additional external battery modules.

10. Output Terminal Block

Connect to your equipment.

OLS1000EC/ECXL

OLS2000EC/ECXL

OLS3000ECXL OLS3000EC/ECXL

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BASIC OPERATION

5

OLS3000EC

BATTERY MODULE FRONT/REAR PANEL DESCRIPTION

1. Input Connector

Use this input connector to daisy chain the next
Battery module. Remove the connector cover
for access.

2. On-board Replaceable Fuse Cover

Replaceable fuse is accessible from the rear
panel. It must be done by qualified personnel.

3. Output Connector

Use this output Connector to connect the
Battery module to the Power module or to the
next Battery module.

BPSE24V45AC/BPSE48V45AC/BPSE72V45AC

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BASIC OPERATION

6

CONNECTION #1: Connect the input and output of UPS

Step1: Plug UPS to a two-pole, three-wire, grounded

receptacle only. Avoid using extension cords.

Step2: For socket-type outputs, please connect devices

to the outlets.

Step3: For terminal-type outputs, please follow below

steps:

a) Remove the small cover of the terminal block
b) Suggest using AWG16 power cord the connect UPS

and devices.

c) Using the cable ties to fix the AC wires to rings below

the terminal blocks

d) Put the small cover back to the rear panel.

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BASIC OPERATION

8

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BASIC OPERATION

9

CONNECTION #3: POWER MODULE WITH MULTIPLE BATTERY MODULES

Step1: Connect the 1st Battery module to the Power module using battery cable.

Step2: Use the battery cable to connect the 2nd Battery module to the 1st Battery module.

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BASIC OPERATION

10

CONNECTION #4: POWER MODULE WITH HIGH-CAPACITY BATTERIES

Step1: Connect the Batteries in series according to the system DC voltage, such as 1000VA(24VDC),2000VA(48VDC),.

3000VA(72VDC).

Step2: Follow battery polarity guide located near battery cables as below.
“+” Red cable for battery positive polarity;

“-” Black cable for battery negative polarity.
Ensure that the DC voltage of battery module is correct, then connect the battery cable to the UPS.

CAUTION! Risk of electric shock, battery connection may be carried out only by qualified service personnel .

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11

BASIC OPERATION

BUTTON OPERATION

Button Operation Description

ON

Press this button to turn on UPS.

OFF

Press this button to turn off UPS.

Press this button simultaneously for 5 seconds to disable or
enable the alarm system while in battery mode.
Press this button to select load level or battery capacity
display function on LED panel.

 +

Switch to bypass mode: When the main power is normal,
press these two buttons simultaneously for 5 seconds, then
UPS will enter to bypass mode.

LED PANEL– UPS STATUS

LED Indicator

LED FUNCTION COLOR DESCRIPTION

1#:LOAD.CAP

Load Capacity GREEN If 1# LED lights up, 2-5# LEDs indicate

the load level of UPS

2#:

LOAD/BAT Level Display LED
(0-25%)

ORANGE The LEDs indicate the load level or

battery capacity of UPS

3#:

LOAD/BAT Level Display LED
(26-50%)

ORANGE

4#:

LOAD/BAT Level Display LED
(51-75%)

ORANGE

5#:

LOAD/BAT Level Display LED
(76-100%)

ORANGE

6#:

LINE LED GREEN When the UPS works in line mode, 6# LED

lights up

7#:

BATTERY LED ORANGE When the UPS works in battery mode, 7#

LED lights up

8#:

FAULT LED RED This icon appears there is a problem

with the UPS

9#: BATT.CAP

Battery Capacity GREEN If 9# LED lights up, 2-5# LEDs indicate

the battery capacity of UPS

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12

BASIC OPERATION

UPS Status Display

Item

Status

LED Indicators

Alarm

1# 2# 3# 4# 5# 6# 7# 8# 9#

1

0-25%LOAD LEVEL

● ●

No Warning

2

26-50%LOAD LEVEL

● ● ●

No Warning

3

51-75%LOAD LEVEL

● ● ● ●

No Warning

4

76-100%LOAD LEVEL

● ● ● ● ●

No Warning

5

0-25%BAT CAP

●

●

No Warning

6

26-50%BAT CAP

● ●

●

No Warning

7

51-75%BAT CAP

● ● ●

●

No Warning

8

76-100%BAT CAP

● ● ● ●

●

No Warning

9

Line Mode

↑ ↑ ↑ ↑ ↑ ●

↑ ↑

No Warning

10

Battery Mode

↑ ↑ ↑ ↑ ↑

● ↑ ↑

Sounding every 10 seconds

11

Bypass Mode

↑ ↑ ↑ ↑ ↑ ●

↑ ↑

Sounding every 20 seconds

Warning and Fault Code

Item

Status

LED Indicators

Alarm

1# 2# 3# 4# 5# 6# 7# 8# 9#

1

Over Load Warning

● ★ ★ ★ ★ ↑ ↑ ★

Sounding every 1 second

2

BUS Start Fail

●

●

●

Continuously sounding

3

BUS Volt High

●

●

●

Continuously sounding

4

BUS Volt Low

●

● ●

●

Continuously sounding

5

BUS Unbalance

●

●

●

Continuously sounding

6

BUS Start Fail

●

●

●

●

Continuously sounding

7

INV Volt High

●

● ●

●

Continuously sounding

8

INV Volt Low

●

● ● ●

●

Continuously sounding

9

INV Short

● ●

●

Continuously sounding

10

BAT Volt High

●

●

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

●

●

Continuously sounding

11

Over Charge

●



● ●

★

Sounding 2 every 4 seconds

12

BAT Capacity Low

● ↑

 ↑ ↑ ↑

★

Sounding every 1 second

13

Over Temperature

● ●

● ●

●

Continuously sounding

14

Over Load Fault

● ● ●

●

Continuously sounding

15

High Temperature

●

●

★

Sounding every 2 seconds

16

BAT Bad or
Disconnected

● ●

●●

★

Sounding every 1 second

17

Fan Fail

● ●

★

Sounding every 2 seconds

●LED ON,★LED FLASHING,↑DEPENDING ON UPS STATUS

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MAINTENANCE

13

Storage

To store your UPS for an extended period, cover it and store
with the battery fully charged. Recharge the battery every
three months to ensure battery life.

Safety Precautions

CAUTION! Only use replacement batteries which are
certified by CyberPower Systems. Use of incorrect battery
type is an electrical hazard that could lead to explosion, fire,
electric shock, or short circuit.
CAUTION! Batteries contain an electrical charge that can
cause severe burns. Before servicing batteries, please
remove any conductive materials such as jewelry, chains,
wrist watches, and rings.

CAUTION! Do not open or mutilate the batteries.
Electrolyte fluid is harmful to the skin/eyes and may be toxic.

CAUTION! To avoid electric shock, turn off and unplug the
UPS from the wall receptacle before servicing the battery.
CAUTION! Only use tools with insulated handles. Do not
lay tools or metal parts on top of the UPS or battery terminals.

Replacement Batteries

Please refer to the front side of the UPS for the model
number of the correct replacement batteries. For battery
procurement, log onto www.cyberpower.com, or contact your
local dealer.

Battery Disposal

Batteries are considered hazardous waste and must be
disposed of properly. Contact your local government for more
information about proper disposal and recycling of batteries.
Do not dispose of batteries in fire.

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TECHNICAL SPECIFICATIONS

14

Model

OLS1000EC/XL OLS2000EC/XL OLS3000EC

OLS3000ECa/

XL

Configuration

Capacity (VA) 1000VA 2000VA 3000VA 3000VA
Capacity (Watts) 800W 1600W 2400W 2400W
Form Factor Tower
Energy-saving Technology

Yes, ECO Mode Efficiency ≧95%

Input

Input Voltage Range

110~300Vac ± 5% for 1000/2000/3000VA model @ 0~50% Load ± 5%

120~300Vac ± 5% for 1000/2000VA model
140~300Vac ± 5% for 3000VA only

@ 50~60%Load ± 5%

140~300Vac ± 5% for 1000/2000VA model
160~300Vac ± 5% for 3000VA only

@ 60~80%Load ± 5%

160~300Vac ± 5% for 1000/2000VA model
190~300Vac ± 5% for 3000VA only

@80~100%Load ±5%

Input Frequency Range 40~70Hz
Input Power Factor 0.98
Cold Start Yes

Output

Output Waveform Pure Sine Wave
Output Voltage 208, 220, 230, 240Vac ±1%
Output Frequency

50 / 60Hz (Auto-Sensing or Configurable) ±0. 5Hz *
Transfer Time (Typically) 0ms
Rated Power Factor 0.8
Harmonic Distortion THD < 3% at Linear Load, < 5% at Non-linear Load @ Nominal Input
Crest Factor 3 : 1
ECO Mode Voltage
Regulation

±10%, ±15% (Configurable)

UPS Outlets

(3) IN or IEC C13

(3) IN +(1) Terminal
Block or (3) IEC
C13

(4) IEC C13+(1)

Terminal Block

(3) IN+(1)
Terminal Block or
IEC C13+(1)
Terminal Block

Protection

Overload Protection

Line Mode： 105~110% Overload warning only (No shutdown)

, 110~120% Warning, transfer to bypass after 60s
>120% Transfer to bypass immediately

Battery Mode： 105~110%

Overload warning only (No shutdown)

, 110~120% Warning, shutdown after 10s
>120% Shutdown immediately

Bypass Mode： 130~110% Warning only

>130% Shutdown immediately

Short Circuit Protection UPS Output Cut off Immediately or Input Fuse / Circuit Breaker Protection

Battery

Specifications

(2) 12V/7AH (4) 12V/7AH (6) 12V/9AH (6) 12V/7AH

For -EXL Models, NO Battery Inside.
Recharge Time (Typically) 4 Hours (inside batteries)
Sealed, Maintenance Free Yes

Status Indicators

LED Screen Graphic LED

Audible Alarms

Battery Mode, Battery Low, Overload, UPS Fault, Replace Battery, Bypass Mode

Charger Failure /Over Charged, Fan failure
Environment
Operating Temperature

32℉ to 104℉ ( 0℃ to 40℃)

Operating Relative Humidity 20 to 90% Non-Condensing
Management
On-Device Features Self Test, Auto-Charge, Auto-Restart, Auto-Overload Recovery
Connectivity Ports (1) Serial Port (RS232)

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TECHNICAL SPECIFICATIONS

15

*) Within 50/60Hz±8% by default, the output frequency is synchronization with input mains. User can adjust the acceptable range for
output frequency (±1, 2, 3, 4, 5, 6, 7, 8, 9, 10%). When input frequency is out of synchronization window but within 40-70Hz, UPS
can stay in line mode and output frequency is regulated at 50/60Hz+0.5% with load derating by 40%.

Note: external RMCARD 205 SNMP adapter is available if necessary, it will be connected to Serial Port (RS232) to achieve
SNMP/HTTP. Capable.

Software
Power Management
Software PowerPanel

®

Business Edition

Physical

Dimensions(W×H×D)mm

5.51x7.50x12.87in

(140x190.6x327mm)

5.94 x8.86 x15.51in.

(151×225×394mm)

7.72 x13.28x16.38in

(196×343×416 mm)

5.94 x 8.86x15.51in.

(151×225x394 mm)

Net Weight

18.7/9.9lbs

(8.5/4.5Kg)

31.1/15.7lbs

(14.1/7.1Kg)

55.15lbs

(25.01Kg)

41.0/17.6lbs

(18.6/8.0Kg)

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16

TROUBLE SHOOTING

Problem Possible Cause Solution

Warning

O/P Overload

Your equipment requires more power than the
UPS can provide. If the UPS is in Line Mode
then it will transfer to Bypass Mode; if the UPS is
in Battery Mode it will shutdown.

Shut off non-essential equipment. If this solves
the overload problem, the UPS will transfer to
normal operation.

Battery Mode UPS is operating on battery power.

Save your data and perform a controlled­shutdown.

Battery Low

UPS is operating on battery power and will be
shutting down soon due to extremely low battery
voltage.

UPS will restart automatically when acceptable
utility power returns.

BAT Disconnected/
Battery Replace

Missing battery power.

Check battery connector when use battery
packages.

UPS has failed in Battery Test. Contact technical support to replace the battery.

Charger Failure Charger has failed.

1. Shut down UPS and turn off AC input.

2. Contact CyberPower for repair.

Fault

Over Temperature High ambient temperature.

1. Shut down UPS. Restart UPS to Check the
fan for operation and if the ventilation hole has
been covered

2. Contact CyberPower for repair.

Output Short Output short circuit.

1. Shut down UPS

2. Your attached equipment may have problems,
please remove them and check again.

High O/P V Output voltage is too high.

1. Shut down UPS

2. Contact CyberPower for repair.

Low O/P V Output voltage is too low.

Bus Fault Internal DC bus voltage is too high or too low.

Other

Startup fail High temperature, or fan fail, or battery low.

1. Restart UPS and view the warning event.
Then refer to the solution for the warning.

2. Contact CyberPower for repair.

CyberPower Systems Inc.

www.cyberpower.com

6F, No. 32, Sec. 1, Chenggong Rd., Nangang District, Taipei 115, Taiwan

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©

2017 CyberPower Systems Inc., All rights reserved. Reproduction in whole or in part without

permission is prohibited. PowerPanel

®

Business Edition and PowerPanel® Personal Edition are trademarks of

CyberPower Systems Inc.