This manual contains important instructions that should be followed during installation and maintenance of
the UPS and batteries.
The SmartApp Online 6-10kVA UPS models that are covered in this manual are intended for installation in
an environment within 32°F to 104°F (0°C to 40°C), free of conductive contaminants.
SPECIAL SYMBOLS
Warning: High voltage – Risk of Electric Shock
Caution - Important Instructions: must always be followed.
Do Not Discard: the UPS or UPS batteries in trash. The batteries
contain lead acid. For more information, contact your local recycling
or hazardous waste facility.
To reduce the risk of fire, connect the UPS to a branch circuit with 40 amperes
(6,000 VA)/50 amperes (8,000 VA)/70 amperes (10,000 VA) maximum over-current
protection in accordance with the National Electric Code, ANSI/NFPA 70.
The AC electrical service where the UPS is connected should be close to the unit and
easily accessible.
Please use only UL-marked mains cable, (e.g. the mains cable of your equipment), to
connect the UPS to the AC outlet.
Please use only UL-marked power cables to connect any equipment to the UPS.
When installing the equipment, ensure that the sum of the leakage current of the UPS
and the connected equipment does not exceed 3.5mA.
Do not unplug the unit from AC power during operation, as this will disconnect the
protective ground insulation.
Do not use an improper size power cord as it may cause damage to your equipment
and cause fire hazards.
Make sure everything is turned o and disconnected completely before conducting
any maintenance, repairs or shipment.
DO NOT INSTALL THE UPS WHERE IT WOULD BE EXPOSED TO DIRECT SUNLIGHT
OR NEAR A STRONG HEAT SOURCE!
DO NOT BLOCK OFF VENTILATION OPENINGS AROUND THE HOUSING!
DO NOT CONNECT DOMESTIC APPLIANCES SUCH AS HAIR DRYERS TO UPS
OUTPUT SOCKETS!
SERVICING OF BATTERIES SHOULD BE PERFORMED OR SUPERVISED BY
PERSONNEL KNOWLEDGE OF BATTERIES AND THE REQUIRED PRECAUTIONS.
KEEP UNAUTHORIZED PERSONNEL AWAY FROM BATTERIES!
FOR PERMANENTLY CONNECTED EQUIPMENT, A READILY ACCESSIBLE DISCONNECT
DEVICE SHALL BE INCORPORATED IN THE BUILDING INSTALLATION WIRING.
RISK OF ELECTRIC SHOCK
A battery can present a risk of electric shock and high short circuit current. The
following precaution should be observed when working on batteries:
Remove watches, rings or other metal objects.
Use tools with insulated handles.
The UPS must be connected to a grounded AC power outlet with fuse or circuit
breaker protection. DO NOT plug the UPS into an outlet that is not grounded. If you
need to power-drain this equipment, turn o and unplug the unit.
(No User Serviceable Parts): Risk of electric shock, do not remove cover. No user
serviceable parts inside. Refer servicing to qualified service personnel.
To prevent the risk of fire or electric shock, install in a temperature and humidity
controlled indoor area, free of conductive contaminants. (Please see specifications for
acceptable temperature and humidity range).
To avoid electric shock, turn o and unplug the unit before installing the input/output
power cord with a ground wire. Connect the ground wire prior to connecting the line
wires!
Connect the Protection Earth (PE) safety conductor before any other cables are connected.
(Fuses): To reduce the risk of fire, replace only with the same type and rating of fuse.
PRODUCT SAFETY
RISK OF ELECTRIC SHOCK
The battery can power hazardous components inside the unit, even when the AC input
power is disconnected.
The UPS should be placed near the connected equipment and easily accessible.
(Non-Isolated Battery Supply): Risk of electric shock, battery circuit is not isolated
from AC power source; hazardous voltage may exist between battery terminals and
ground. Test before touching.
All UPS models covered in this document are permanently-connected equipment and
only qualified maintenance personnel may carry out installations.
Wiring must be done by qualified personnel.
DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT! Under no circumstances
should this unit be used for medical applications involving life support equipment and/
or patient care.
DO NOT USE WITH OR NEAR AQUARIUMS! To reduce the risk of fire, do not use with
or near aquariums. Condensation from the aquarium can come in contact with metal
electrical contacts and cause equipment to short out.
The unit has a dangerous amount of voltage. When the UPS indicators is on, the units
may continue to supply power thus the unit’s outlets may have a dangerous amount of
voltage even when it’s not plugged in to the wall outlet.
Special Symbols............................................................................................................................................................................II
Personal Safety............................................................................................................................................................................III
Whats In The Box......................................................................................................................................................................... 3
Power Module...............................................................................................................................................................................4
INSTALLING YOUR UPS SYSTEM ...................................................................................................................7
System Block Diagram...............................................................................................................................................................7
Without Backfeed Protection Configuration......................................................................................................................15
With Backfeed Protection Configuration............................................................................................................................15
Connection With Power Module...........................................................................................................................................16
OPTIONAL LCD CONTROL PANEL INSTALLATION......................................................................................19
LCD Men u Tre e............................................................................................................................................................................ 22
CyberPower Smart App Online rack/tower UPS systems, with double-conversion topology, provide sine
wave output to mission-critical applications and equipment requiring seamless power correction. These
units oer generator compatibility and deliver clean AC power with zero transfer time.
They oer Smart Battery Management (SBM), which helps extend overall battery life, and Fast Charge
Technology, which helps keep recharge times less than five hours, regardless of the number of Extended
Battery Modules (EBMs). Features include a rotatable LCD control panel, energy-saving GreenPower
UPS™ ECO Mode technology, and PowerPanel® Business Edition software for controlling and managing
the UPS. Smart App Online UPS systems come with a three-year warranty and a $400,000 Connected
Equipment Guarantee.
UPS EXTENDED BATTERY MODULES
Extended Battery Modules (EBMs) from CyberPower increase battery runtimes during power outages.
Each rack/tower convertible EBM uses 3U of rack space, depending upon the model, and can be installed in
a tower form factor to match the UPS installation. The DC plug-and-play power connectors allow for daisychaining additional EBMs to a UPS system. EBMs compatible with Smart App Online UPS systems also have
a built-in battery charger, providing Fast Charge Technology to quickly restore the backup power supply.
Every CyberPower EBM has a three-year warranty.
STEP-DOWN TRANSFORMER
The CyberPower Step-Down and Isolation Transformers support installation with hardwire (OL6KSTF/
OL10KSTF), and are designed for a variety of CyberPower UPS systems. When combined with the UPS,
the Step-down transformer converts voltage from 200-240V down to 100-120V.
The unit is very heavy, please handle with care. Wear safety shoes and use hydraulic equipment lift if one
is available. At least two people are required for all handling operations, including unpacking, lifting, and
installation in rack system. Do not use the lifting straps to carry the unit around; they are provided for
manually unpacking the unit from the carton only.
Master ON/OFF for the UPS. Indicates that the UPS is on and supplying power.
2. UPS Status / Fault / Replace Battery LED Indicator
Indicates the status of the UPS whether is operating in Line, Battery or Bypass Mode, or the UPS has an
internal fault or the battery needs to be replaced.
3. Multifunction LCD Readout
Shows UPS status, information, settings and events.
4. Function Buttons
Scroll up, scroll down, Enter and Escape.
5. USB port
This is a connectivity port which allows communication and control between the UPS and the connected
computer. It is recommended to install the PowerPanel® Business Edition Agent software on the PC/Server
connected with the USB cable.
6. Serial Port
Serial port provides communication between the UPS and the computer. The UPS can control the
computer’s shutdown during a power outage through the connection while the computer can monitor the
UPS and alter its various programmable parameters.
41
111012
7. Surge Protected Communication Ports RJ-45/RJ-11
These ports are used to protect standard RJ-45/RJ-11 based products (ADSL, LAN, Phone/ Modem-Lines)
and cabling systems from surges.
8. Relay Output Connector
Convert UPS signals into relay potential-free Dry Contacts for industrial control.
9. Expansion slot
Remote management card is pre-installed in expansion slot.
10. Backfeed Protection Connector
Prevents power feedback from the inverter to utility power in case of power failure and a fault in the bypass
circuit.
Provides UPS output to connected equipment when turned to Normal. Provides utility power to connected
equipment when turned to Bypass.
3. Input / Output Terminal Block
Connect to utility power/equipment load.
4. Interlock Bracket
Safety bracket to prevent accidental operation of maintenance bypass switch.
5. Inspection Window
Remove the cover to visually inspect wiring is secure and connected to the proper terminal position.
6. Input/Output Connector
Use these connectors to attach the Maintenance Bypass Module to the power module.
7. Connector Cover
Provides safety protection when removing the Maintenance Bypass Module.
8. Output Circuit Breaker
Provides output overload and fault protection.
9. Battery Backup & Surge Protected Outlets
Provides battery backup and surge protection. They ensure power is provided to connected equipment
over a period of time during a power failure.
Critical/Noncritical Load
Allows the creation of load priorities to ensure that battery power reserves are transferred to specified
outlets during a power outage. The unit can be programmed to provide additional runtime for equipment
connected to the “CRITICAL” outlets, while stopping the power supply to equipment connected to
“NONCRITICAL” outlets after a designated period of time.
1. Battery charge loss may occur during shipping and storage. Before using the UPS, it’s strongly
recommended to charge batteries for four hours to ensure the batteries’ maximum charge capacity.
To recharge the batteries, simply connect the UPS to it's designated AC electrical service.
2. When using PowerPanel® Business Edition software, connect either the serial or the USB cable between
the computer and the corresponding port on the UPS. Note: If the USB port is used, the serial port will
be disabled. They cannot be used simultaneously. After connecting to either the USB port or the serial
port on the UPS, a computer with PowerPanel® Business Edition Agent software installed can control
the operating schedule, battery test, outlets, as well as obtain UPS status information. However, other
computers with PowerPanel® Business Edition Client software can only obtain UPS status information
via LAN connection.
3. Connect your computer, monitor, and any externally-powered data storage device (Hard drive, Tape
drive, etc.) into the outlets only when the UPS is o and unplugged. DO NOT plug a laser printer, copier,
space heater, vacuum, paper shredder or other large electrical device into the UPS. The power demands
of these devices will overload and possibly damage the unit.
4. To protect a fax machine, telephone, modem line or network cable, connect the telephone or network
cable from the wall jack outlet to the jack marked “IN” on the UPS and connect a telephone cable
or network cable from the jack marked “OUT” on the UPS to the modem, computer, telephone, fax
machine, or network device.
5. Press the ON/OFF switch to turn the UPS on. The Power-On indicator LED will turn on when activated.
If an overload is detected, an audible alarm will sound and the UPS will continuously emit two beeps
per second. For resetting the unit, unplug some equipment from the outlets. Make sure your equipment
carries a load current within the unit’s safe range, (refer to the technical specifications).
6. This UPS is equipped with an auto-charge feature. When the UPS is connected to AC electrical service
the battery will automatically charge, even when the unit is switched o.
7. To maintain an optimal battery charge, leave the UPS connected to AC electrical service at all times.
8. Before storing the UPS for an extended period of time, turn the unit OFF. Then cover it and store it with
the batteries fully charged. Recharge the batteries every three months to ensure good battery capacity
and long battery life. Maintaining a good battery charge will help prevent possible damage to the unit
from battery leakage.
9. The UPS has one USB port (default) and one serial port that allows connection and communication
between the UPS and any attached computer running PowerPanel® Business Edition Agent software.
The UPS can control the computer’s shutdown during a power outage through the connection while
the computer can monitor the UPS and alter various programmable parameters. Note: Only one
communication port can be used at a time. The port not in use will automatically become disabled or
the serial port will be disabled if both ports are attached.
10. EPO (Emergency Power O) Port: EPO ports allow administrators the capability to connect the UPS
unit to customer-supplied EPO switches. These installations give operators a single access point to
immediately power-o all equipment connected to the UPS during an emergency.
11. To avoid electric shock, turn the unit OFF and disconnect the unit from utility power before hardwiring
the UPS (in/out power cord). The in/out power cord MUST be grounded.
12. Please note the internal UPS temperature will increase when fans are not in operation or ventilation is
obstructed. When the high temperature sensor activates protection, the UPS generates an alarm and
shuts down to avoid unexpected equipment damage. When the over temperature occurs, please check
the Troubleshooting section. If the condition persists, please contact CyberPower
for technical support.
These versatile UPS systems can be mounted in a rackmount or vertical /tower orientation. This versatility is
especially important to growing organizations with changing needs that value having the option to position
a UPS on the floor or in the rackmount system. Please follow the instructions below for the respective
mounting methods.
Attach two rackmount ears to the UPS using the provided flat head screws M5X7L*8pcs and tighten two
hanging brackets with the pan head screws M5X6L*6pcs.
12
Step 3: Rackmount rail Installation
The rails adjust to mount in 19 in (48 cm) racks from 20.5 in to 36 in (52 cm to 91.5 cm) deep. Select the
proper holes in the rack for positioning the UPS in the rack. The UPS uses 3 rack units, rack holes positions 1
through 9.
Position the guide screws on the rails into the rear rack square holes to temporarily support the rails in
place. Tighten the front rail screws on the rack.
Step 4: Adjust rackmount rails to fit your rack
Adjust the rails depth to match your rack depth. Secure the rackmount rails to your rack using pan head
screws M5X6L*4pcs and plastic washers *4pcs at the front of the rack. (Located in position 4 & position 8)
Secure the rails to the rear of the rack using pan head screws M5X6L*4pcs and plastic washers *4pcs.
Slide the hanging brackets on the UPS on to the rails mounted in the rack with the front of the unit facing
toward you. Secure the UPS to your rack with pan head screws M5X12L*4pcs at the front of the rack.
(Located in position 5 & position 7)
Once completed, perform the same steps for the Battery module. Remove the internal battery trays from
the Battery module before installing it. (See Battery Replacement section) The Battery module must be
installed below the Power module. Place the internal battery trays back into the Battery module after
installation. (See Battery Replacement section)
NOTE: To slide the UPS out from the rack
The UPS will be secured by a safety locking mechanism midway of pulling it out of the rack. Use both hands
to hold the UPS and press the safety locking tab to pull the UPS out.