Cyber Power OL5KRTHD, OL6KRTHD Installation Manual

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SMART APP ONLINE UPS SYSTEM

INSTALLATION AND OPERATION MANUAL

OL5KRTHD/OL6KRTHD

SAVE THESE INSTRUCTIONS

Please read this manual and follow the instructions for installation and operation.

Page 2

SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS

This manual contains important instructions that should be followed during installation and maintenance of the UPS and batteries.

The Smart App Online 5-6kVA UPS models that are covered in this manual are intended for installation in an environment within 32°F to 104°F (0°C to 40°C), free of conductive contaminants.

SPECIAL SYMBOLS

Warning: High voltage – Risk of Electric Shock

Caution - Important Instructions: Must always be followed.

Do Not Discard: The UPS or UPS batteries in trash. The batteries

contain lead acid. For more information, contact your local recycling or hazardous waste facility.

Information, advice, help

See applicable user manual

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SAFETY INSTRUCTIONS CONT.

PERSONAL SAFETY

CAUTION

To reduce the risk of fire, connect the UPS to a branch circuit with 50 amperes (5,000/6,000 VA) maximum over-current protection in accordance with the National Electric Code, ANSI/NFPA 70.

The AC electrical service where the UPS is connected should be close to the unit and easily accessible.

Please use only UL-marked mains cable, (e.g. the mains cable of your equipment), to connect the UPS to the AC outlet.

Please use only UL-marked power cables to connect any equipment to the UPS.

When installing the equipment, ensure that the sum of the leakage current of the UPS and the connected equipment does not exceed 3.5mA.

Do not unplug the unit from AC power during operation, as this will disconnect the protective ground insulation.

Do not use an improper size power cord as it may cause damage to your equipment and cause fire hazards.

Make sure everything is turned off and disconnected completely before conducting any maintenance, repairs or shipment.

DO NOT INSTALL THE UPS WHERE IT WOULD BE EXPOSED TO DIRECT SUNLIGHT OR NEAR A STRONG HEAT SOURCE!

DO NOT BLOCK OFF VENTILATION OPENINGS AROUND THE HOUSING!

DO NOT CONNECT DOMESTIC APPLIANCES SUCH AS HAIR DRYERS TO UPS OUTPUT SOCKETS!

SERVICING OF BATTERIES SHOULD BE PERFORMED OR SUPERVISED BY PERSONNEL KNOWLEDGE OF BATTERIES AND THE REQUIRED PRECAUTIONS. KEEP UNAUTHORIZED PERSONNEL AWAY FROM BATTERIES!

FOR PERMANENTLY CONNECTED EQUIPMENT, A READILY ACCESSIBLE DISCONNECT DEVICE SHALL BE INCORPORATED IN THE BUILDING INSTALLATION WIRING.

III

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SAFETY INSTRUCTIONS

PERSONAL SAFETY CONT.

RISK OF ELECTRIC SHOCK

A battery can present a risk of electric shock and high short circuit current. The following precaution should be observed when working on batteries:

Remove watches, rings or other metal objects.

Use tools with insulated handles.

The UPS must be connected to a grounded AC power outlet with fuse or circuit breaker protection. DO NOT plug the UPS into an outlet that is not grounded. If you need to power-drain this equipment, turn off and unplug the unit.

(No User Serviceable Parts): Risk of electric shock, do not remove cover. No user serviceable parts inside. Refer servicing to qualified service personnel.

To prevent the risk of fire or electric shock, install in a temperature and humidity controlled indoor area, free of conductive contaminants. (Please see specifications for acceptable temperature and humidity range).

To avoid electric shock, turn off and unplug the unit before installing the input/ output power cord with a ground wire. Connect the ground wire prior to connecting the line wires!

Connect the Protection Earth (PE) safety conductor before any other cables are connected.

(Fuses): To reduce the risk of fire, replace only with the same type and rating of fuse.

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SAFETY INSTRUCTIONS CONT.

PRODUCT SAFETY

RISK OF ELECTRIC SHOCK

The battery can power hazardous components inside the unit, even when the AC input power is disconnected.

The UPS should be placed near the connected equipment and easily accessible.

(Non-Isolated Battery Supply): Risk of electric shock, battery circuit is not isolated from AC power source; hazardous voltage may exist between battery terminals and ground. Test before touching.

All UPS models covered in this document are permanently-connected equipment and only qualified maintenance personnel may carry out installations.

Wiring must be done by qualified personnel.

BATTE RY

DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT! Under no circumstances should this unit be used for medical applications involving life support equipment and/ or patient care.

DO NOT USE WITH OR NEAR AQUARIUMS! To reduce the risk of fire, do not use with or near aquariums. Condensation from the aquarium can come in contact with metal electrical contacts and cause equipment to short out.

The unit has a dangerous amount of voltage. When the UPS indicators is on, the units may continue to supply power thus the unit’s outlets may have a dangerous amount of voltage even when it’s not plugged in to the wall outlet.

Do not dispose of batteries in fire as the battery may explode.

Do not open or mutilate the battery, released electrolyte is harmful to the skin and eyes.

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TABLE OF CONTENTS

SAFETY INSTRUCTIONS .............................................................................................................................. II

Special Symbols ..................................................................................................................................................................... II

Personal Safety ...................................................................................................................................................................... III

Product Safety ........................................................................................................................................................................V

INTRODUCTION ..............................................................................................................................................1

Smart App Online UPS Systems .......................................................................................................................................1

UPS Extended Battery Modules .......................................................................................................................................1

Step-Down Transformer .......................................................................................................................................................1

Unpacking Procedures ........................................................................................................................................................ 2

Whats In The Box ................................................................................................................................................................... 3

OVERVIEW ..................................................................................................................................................... 4

Power Module .......................................................................................................................................................................... 4

INSTALLING YOUR UPS SYSTEM ................................................................................................................ 6

System Block Diagram ......................................................................................................................................................... 6

Hardware Installation Guide .............................................................................................................................................. 6

HARDWARE INSTALLATION ....................................................................................................................... 8

Rackmount Installation For 4-Post Rack ..................................................................................................................... 8

Rackmount Installation For 2-Post Rack .................................................................................................................... 1 0

Vertical/Tower Installation ...............................................................................................................................................1 1

ELECTRICAL INSTALLATION ....................................................................................................................12

Connecting Internal Battery ............................................................................................................................................12

Input/Output Configuration ............................................................................................................................................ 13

UPS SYSTEM STARTUP ............................................................................................................................... 16

USING THE UPS SYSTEM ............................................................................................................................ 17

LCD Module. .......................................................................................................................................................................... 17

LCD Menu Tree ......................................................................................................................................................................21

MAINTENANCE ............................................................................................................................................ 39

Battery Replacement .........................................................................................................................................................39

TECHNICAL SPECIFICATIONS. ................................................................................................................ 42

TROUBLESHOOTING ..................................................................................................................................44

PRODUCT REGISTRATION .........................................................................................................................45

LIMITED WARRANTY AND CONNECTED EQUIPMENT GUARANTEE ................................................46

CONFORMANCE APPROVAL ..................................................................................................................... 50

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INTRODUCTION

CyberPower Smart App Online rack/tower UPS systems, with double-conversion topology, provide sine wave output to mission-critical applications and equipment requiring seamless power correction. These units offer generator compatibility and deliver clean AC power with zero transfer time.

They offer Smart Battery Management (SBM), which helps extend overall battery life, and Fast Charge Technology, which helps keep charge times to less than four hours, regardless of the number of Extended Battery Modules (EBMs). Features include energy-saving GreenPower UPS™ ECO Mode technology, and PowerPanel® Business Edition software for monitoring and managing the UPS. Smart App Online 5-6kVA UPS systems come with a three-year warranty and a $300,000 Connected Equipment Guarantee.

UPS EXTENDED BATTERY MODULES

Extended Battery Modules (EBMs) from CyberPower (BP144VL2U01) increase battery runtimes during power outages. Each rack/tower convertible EBM uses 2U of rack space, depending upon the model, and can be installed in a tower form factor to match the UPS installation. The DC plug-andplay power connectors allow to daisy- chain additional EBMs to a UPS system. EBMs compatible with Smart App Online UPS systems also have a built-in battery charger, providing Fast Charge Technology to quickly restore the backup power supply. Every CyberPower EBM has a three-year warranty.

STEP-DOWN TRANSFORMER

CyberPower Step-Down and Isolation Transformers support hardwire installations (OL6KSTF) and are designed for a variety of CyberPower UPS systems. When connected to the UPS, the step-down transformer converts voltage from 200-240V down to 100-120V.

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INTRODUCTION CONT.

UNPACKING PROCEDURES

Information, advice, help

The UPS system is very heavy, please handle with care. Wear safety shoes and use a hydraulic equipment lift if one is available. At least two people are required for all handling operations, including unpacking, lifting, and installation in a rack system. Do not use the lifting straps to carry the unit around; they are provided to manually unpack the unit only.

USE LIFTING STRAPS TO REMOVE THE UNIT FROM THE BOX.

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INTRODUCTION CONT.

WHATS IN THE BOX

1 2 3 4 5

7 8 9

14 1715 1816 19

ITEM CONTENT QTY

1 UPS

Input terminal block cover & NEMA

L6-30P power cord

3 Rackmount left rail

10 11 12

ITEM CONTENT QTY

PowerPanel Management Software

Download Card

13 Rackmount ears

14 Flat head screws M5X7L

21 22

4 Rackmount right rail

5 Left hanging bracket

6 Right hanging bracket

7 Serial Interface Cable (RS-232)

8 USB communication cable

9 Quick Start Guide

10 Installation and Operation Manual

11 Registration warranty card

15 Pan head screws M5X12L

16 Pan head screws M5X6L

17 Plastic washers

18 Screw hole dust covers

19 Rubber pads

20 Stand

21 Input bottom cover

22 Screwdriver

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OVERVIEW

POWER MODULE

ENTER ESC

Front: OL5KRTHD / OL6KRTHD

1. Power Button / Power on Indicator

Master ON/OFF switch for the UPS. Indicates that the UPS is on and supplying power.

2. UPS Status / Multifunction LCD Readout

Shows UPS status, information, settings and events.

3. Function Buttons

Scroll DOWN scroll UP, ENTER, and ESCAPE.

4 768 11

CRITICAL

LOAD

BATTERY INPUT : 144V

NONCRITICAL

L6-30

BM / ENV

LOAD

2 1

OUTPUT BREAKER

20A/250V~

L6-20L6-20L6-30

RS232

USBEPO

5 9 1210

Back: OL5KRTHD / OL6KRTHD

4. Battery Backup & Surge Protected Outlets

Provides battery backup and surge protection. They ensure power is provided to connected equipment over a period of time during a power failure.

Critical / Noncritical Load Allows the creation of load priorities to ensure that battery power reserves are transferred to specified outlets during a power outage. The unit can be programmed to provide additional runtime for equipment connected to the “CRITICAL” outlets, while stopping the power supply to equipment connected to “NONCRITICAL” outlets after a designated period of time.

5. Extended Runtime Battery Module Connector

Connection for additional CyberPower External Battery modules.

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OVERVIEW CONT.

POWER MODULE CONT.

6. BM/ENV Port

The port supports External Battery Modules detection.

7. Output Circuit Breaker

Provides output current overload and fault protection.

8. Serial Port

Serial port provides RS-232 communication between the UPS and a computer. The UPS can trigger a computer with PowerPanel® Business Edition software installed to shut down during a power outage through the connection while the computer can monitor the UPS and change its various programmable settings.

9. EPO (Emergency Power Off) Connector

Enables an emergency UPS power-off from a remote location.

10. USB Port

USB port provides communication between the UPS and a computer. The UPS can trigger a computer with PowerPanel® Business Edition software installed to shut down during a power outage through the connection while the computer can monitor the UPS and change its various programmable settings.

11. Expansion Slot

A network remote management card is pre-installed in the expansion slot.

12. Input Terminal Block

Connect to utility power.

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INSTALLING YOUR UPS SYSTEM

SYSTEM BLOCK DIAGRAM

Bypass

Input Output

Line Mode Battery Mode Bypass Mode Control Signal

Input Filter

Charger

AC/DC

PFC

AC/DC

Battery

BUS

Inverter

DC/AC

Control

Monitoring

INV RLY

LCD

Module

USB&DB9

SNMP

Slot

Output

Filter

HARDWARE INSTALLATION GUIDE

1. Battery charge loss may occur during shipping and storage. Before using the UPS, it’s strongly recommended to charge batteries for four hours to ensure the batteries’ maximum charge capacity. To recharge the batteries, simply connect the UPS to its designated AC electrical service.

2. When using PowerPanel® Business Edition software, connect either the serial or the USB cable between the computer and the corresponding port on the UPS. Note: If the USB port is used, the serial port will be disabled. They cannot be used simultaneously. After connecting to either the USB port or the serial port on the UPS, a computer with PowerPanel® Business Edition Agent software installed can control the operating schedule, battery test, outlets, as well as obtain UPS status information. However, other computers with PowerPanel® Business Edition Client software can only obtain UPS status information via LAN connection.

3. Connect your computer, monitor, and any externally-powered data storage device (Hard drive, Tape drive, etc.) into the outlets only when the UPS is off and unplugged. DO NOT plug a laser printer, copier, space heater, vacuum, paper shredder or other large electrical device into the UPS. The power demands of these devices will overload and possibly damage the unit.

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INSTALLING YOUR UPS SYSTEM CONT.

HARDWARE INSTALLATION GUIDE CONT.

4. Press the ON/OFF switch to turn the UPS on. The Power-On indicator LED will turn on when activated. If an overload is detected, an audible alarm will sound and the UPS will continuously emit two beeps per second. For resetting the unit, unplug some equipment from the outlets. Make sure your equipment carries a load current within the unit’s safe range, (refer to the technical specifications).

5. This UPS is equipped with an auto-charge feature. When the UPS is connected to AC electrical service the battery will automatically charge, even when the unit is switched off.

6. To maintain an optimal battery charge, leave the UPS connected to AC electrical service at all times.

7. Before storing the UPS for an extended period of time, turn the unit OFF. Then cover it and store it with the batteries fully charged. Recharge the batteries every three months to ensure good battery capacity and long battery life. Maintaining a good battery charge will help prevent possible damage to the unit from battery leakage.

8. The UPS has one USB port (default) and one serial port that allows connection and communication between the UPS and any attached computer running PowerPanel® Business Edition Agent software. The UPS can control the computer’s shutdown during a power outage through the connection while the computer can monitor the UPS and alter various programmable parameters. Note: Only one communication port can be used at a time. The port not in use will automatically become disabled or the serial port will be disabled if both ports are attached.

9. EPO (Emergency Power Off) Port: EPO ports allow administrators the capability to connect the UPS unit to customer-supplied EPO switches. These installations give operators a single access point to immediately power-off all equipment connected to the UPS during an emergency.

10. To avoid electric shock, turn the unit OFF and disconnect the unit from utility power before hardwiring the UPS (in/out power cord). The in/out power cord MUST be grounded.

11. Please note the internal UPS temperature will increase when fans are not in operation or ventilation is obstructed. When the high temperature sensor activates protection, the UPS generates an alarm and shuts down to avoid unexpected equipment damage. When the over temperature occurs, please check the Troubleshooting section. If the condition persists, please contact CyberPower for technical support.

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HARDWARE INSTALLATION

CyberPower UPS systems can be installed in a rackmount or vertical/tower orientation. This versatility is especially important to growing organizations with changing needs that value having the option to position a UPS on the floor or in a rackmount system. Note that the included rack mounting hardware is only compatible with square hole racks. Please follow the instructions below for the respective mounting methods.

RACKMOUNT INSTALLATION FOR 4-POST RACK

Caution: Important Instructions

To prevent the risk of fire or electric shock, only use the supplied hardware to attach the mounting brackets.

Step 1: Remove the dust covers

Remove ten dust covers from the screw holes as shown below.

Step 2: Rackmount ear & hanging bracket installation

Attach two rackmount ears to the UPS using eight black M5X7L flat head screws and tighten two hanging brackets using six silver M5X6L pan head screws.

1 2

Step 3: Rackmount rail Installation

The mounting depth of the included rackmount rails can adjust from 20.5 in to 36 in (52 cm to 91.5 cm). Select the proper holes in the rack for positioning the UPS in the rack. The UPS takes up 2 rack units: rack hole positions 1 through 6.

Position the guide screws on the back of the rackmount rails into the rear rack square holes to temporarily support the rails in place.

Step 4: Adjust rackmount rails to fit your rack

Adjust the rail depth to match your rack depth. Attach each rackmount rail to your rack with two black M5X12L pan head screws and two plastic washers at the front of the rack (square holes 1 and 4 as shown below). Secure each rail to the rear of the rack with two black M5X12L pan head screws and two plastic washers.

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HARDWARE INSTALLATION CONT.

position 2

position 5

RACKMOUNT INSTALLATION FOR 4-POST RACK CONT.

Rack mount ear

Rack mount rail

��

5 4

��

2 1

position 4

position 1

position 4

position 1

Step 5: Place and secure the UPS on the rails

Slide the hanging brackets on the UPS on to the rails mounted in the rack with the front of the unit facing toward you. Secure the UPS to your rack with four black M5X12L pan head screws at the front of the rack (square holes 2 and 5 as shown above).

NOTE: To slide the UPS out from the rack

The UPS will be secured by a safety locking mechanism midway of pulling it out of the rack. Use both hands to hold the UPS and press the safety locking tab to pull the UPS out.

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HARDWARE INSTALLATION CONT.

position 5

position 2

RACKMOUNT INSTALLATION FOR 2-POST RACK

CAUTION! Due to the weight of this unit, it is strongly recommended to install it at the bottom of the rack.

CAUTION! Prior to installing the unit, remove internal batteries to reduce the weight of the unit. Refer to the battery replacement section in this user manual for instructions.

CAUTION! It is strongly recommend having 2-3 people assist during the installation process.

CAUTION! It is strongly recommended that the 2 post rack be bolted to the floor prior to

the installation of the UPS

Step 1: Remove side dust covers

Remove seven dust covers from screw holes as shown below.

Step 2: Rackmount ears installation Attach the included rackmount ears to the center holes on the sides of the UPS using eight black M5X7L screws as shown below.

Step 3: Secure the UPS to the rack

Secure the UPS to your rack with four black M5X12L screws at the front of the rack (square holes 2 and 5 as shown below).

321

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HARDWARE INSTALLATION CONT.

VERTICAL/TOWER INSTALLATION

Step 1: Adhere rubber pads

Adhere twelve circular rubber pads to the stands and to the left hand side of the UPS as shown below. This will become the bottom of the UPS. Insert the dust covers into the open screw holes on bottom.

Step 2: Attach the base stands and attach the dust covers

Stand the UPS system on its side and attach the tower stands using four silver M5X6L pan head screws onto the bottom of the UPS as shown below. Insert the dust covers into the open screw holes on top.

1 2

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ELECTRICAL INSTALLATION

CONNECTING INTERNAL BATTERY

1. Unscrew and open the battery access door. This screw is designed to be fixed on the door, do not remove it from the metal cover.

2. Connect the internal battery connector. Ensure it is seated properly (connector will click into place).

3. Tighten the screw on the battery access door and install the front panel.

2 3

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ELECTRICAL INSTALLATION CONT.

INPUT/OUTPUT CONFIGURATION

Verify branch circuit breaker rating and wiring dimensions with the following table for hardwired input UPS models.

UPS CAPACITY

5KVA

6KVA

Hardwire the input/output terminals for OL6KRTHD UPS models as shown in the following diagram.

BRANCH CIRCUIT

BREAKER

50A 8 AWG 8.0 mm

Wiring

AWG

WIRING AWG WIRING mm

SCREW TORQUE

lbf-in

18 lbf-in

UPS

Mains

L1 L2 PE

Input

Circuit Breaker

L1 L2 L2 PE

PFC

AC/DC

Inverter

DC/AC

Battery

RLY

External

EPO

L1 L2 PE

Outlet

Caution: Important Instructions

Input and Output circuit breakers must be “OFF” during the installation process.

An additional two pole disconnect device is necessary during the installation process.

Disconnected EPO will immediately shut down the logic circuit output of the UPS. Wiring the EPO port is optional.

Local safety rules may require a separate, external EPO to turn off output circuit breakers. Refer to local wiring rules, the EPO should use approved components.

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ELECTRICAL INSTALLATION CONT.

INPUT/OUTPUT CONFIGURATION CONT.

OL5KRTHD and OL6KRTHD OPTIONAL L6-30P POWER CORD CONNECTION : Please see the instructions as shown below.

1. Separate the top and bottom covers by loosening two screws to separate the top and bottom covers.

2. Connect the three wires to the input terminal block.

3. Fix the bottom cover on the rear panel by tightening the two screws.

4. Fix the top cover on the rear panel by tightening the two screws.

5. Setup “With Power Code” via LCD and follow the step “Main Menu” “ Set Up” “ With Power Cord” “Enable” to set.

IMPORTANT! The UPS will be derated base on input voltage.

L1 L2

L1L2: Black

: White : Green

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ELECTRICAL INSTALLATION CONT.

INPUT/OUTPUT CONFIGURATION CONT.

OL5KRTHD and OL6KRTHD ELECTRICAL CONNECTION : Please see the instructions as shown below.

1. Fix the input bottom cover on the rear panel by tightening the two screws.

2. Insert the input cable through the appropriate cable gland (not included). Connect the three wires to the input terminal block.

3. Separate the top cover from the unused input power cord by loosening the two screws.

4. Fix the top cover on the bottom cover by tightening two screws.

1 2

L1 L2

IMPORTANT! Make sure the utility circuit breaker feeding the UPS input is in the OFF position. IMPORTANT! Verify the input branch circuit breaker and wiring meet the recommended sizing.

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UPS SYSTEM STARTUP

After completing the hardware installation of the UPS, you are now ready to connect the UPS and connect your equipment.

To start the UPS:

1. Verify that the UPS input cable or terminal blocks are connected to AC source.

2. The UPS LCD shows “Standby Mode” and fans turn on.

3. Press the ON/OFF button on the UPS front panel for at least 3 seconds to turn On the UPS.

4. UPS will perform a brief self-test lasting about 15 seconds.The LCD will show result in the sequence below.

5. The UPS is operating in Battery Mode first then transfer to Line Mode if Input power is qualification and powering the output.

2 4

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USING THE UPS SYSTEM

LCD PANEL

21 3 54

BUTTON OPERATION

ITEM BUTTON FUNCTION DESCRIPTION

1 ON/OFF Press this button for at least 3 seconds to turn on or turn off UPS.

2 DOWN Press this button to scroll down in the LCD menu.

3 UP Press this button to scroll up in the LCD menu.

4 ENTER Press this button to select an option.

5 ESC Press this button to cancel or return to previous LCD menu.

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USING THE UPS SYSTEM CONT.

LCD DISPLAY INTRODUCTION:

UPS Summary:

There are 2 display Zones: Icon Zone and Content Zone.

ICON ZONE

CONTENT ZONE

1.UPS working information

2.UPS status overview

3.Main menu & Quick link

A ICON ZONE:

In the Left area , There are 3 ICONS for displaying the UPS working status / Load % / Battery Capacity and depend on UPS status changing the ICONS will display Warning and Fault with Yellow or RED color.

B CONTENT ZONE:

The Content area is on the middle and right screen.

1 The Top of Content area is for displaying UPS working information: Working Normally (Line

Mode) / V+Hz out of range (Battery Mode) / …..Etc.

2 The central area is the UPS status which depends on different UPS status to provide different

information included Input / Output / Battery / Load parameters.

3 The bottom area of content zone is the function select index included Main Menu and quick

link selection which depends on different UPS status to provide relevant functional link.

Push Enter Button to Main Menu When UPS display the summary page.

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USING THE UPS SYSTEM CONT.

LCD SCREEN - UPS MODES OF OPERATION

UPS Mode

(ICON)

Standby Mode

Line Mode

Battery Mode

UPS working

information

STAN DBY A utility power has been connected but UPS is Off.

UPS is operating in Line Mode.

Working Normally

V+Hz out of range

V out of range

The UPS is operating and protecting the equipment normally.

UPS is operating in Battery Mode.

A utility power failure (V+Hz/V/Hz out of range) has occurred.

The UPS is using battery power to work and protect the equipment.

UPS MODES DESCRIPTION

Bypass Mode

Manual Bypass

Mode

ECO Mode

Hz out of range

Warning or Fault Information

Manual Bypass

ECO Mode

UPS is operating in Bypass Mode.

A Warning or fault has been detected and the UPS transfers output to utility power.

UPS is operating in Manual Bypass.

The UPS has been manually transferred to bypass for maintenance purposes.

UPS is operating in ECO (Economy) Mode.

If Bypass quality is within the ECO mode setting specifications, the UPS will operate in Bypass until input power is disqualified per set specifications. At that time the UPS will automatically switch to Line Mode.

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USING THE UPS SYSTEM CONT.

LCD SCREEN - UPS MODES OF OPERATION CONT.

LCD will use RED or Yellow color to indicate the Fault or warning status and also connect the color frame with ICON which has the same color and locates on the left zone of the screen.

The UPS status in the UPS Summary page will provide the related information by different working function..

The Function Select Menu in the UPS Summary page will provide the quick link to related function.

Battery Mode

Output OverLoad

Press the “UP” and “DOWN” buttons to select the quick link function. Push “Enter” Button to select function page.

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USING THE UPS SYSTEM CONT.

FUNCTION TREE

UPS Status

Main Menu / Quick select

Main Menu

UPS Status Controls Set Up Event Logs About Diagnostics

Output Voltage

Output Frequency

Input Voltage

Input Frequency

Battery Voltage

Battery Capacity

Battery Runtime

External Batt

Output Load

Output Current

Output Watt

Output VA

UPS Temperature

SBM Stage

Load Energy

Manual Bypass

ECO Mode

Generator Mode

Converter Mode

Outlet Group

Reset Load Energy

Reset Replace BAT

Power Setting

Audible Alarms

Communication

External Batt

Charger Function

Charger Check

Wring Fault

Button Off Lock

Screen Saver

Periodical Batt Test

Batt install Date

Date & Time

With Power Cord

With Transformer

Low Batt Capacity*

Low Batt Runtime*

Log Item1

Log Item2

Log Item3

Log Item4

Log Item5

Log Item6

Log Item7

Log Item8

Log Item9

Log Item10

Log Item11

Log Item12

Clear Event Log

Model Name

MCU

Version/LCD FW

UPS Rating

Date & Time

IP: RMCARD

Subnet Mask

Gateway

MAC

Next Batt Change Date

Last Batt Test Date

EQM

Battery Test

Alarm Test

Indicator Test

Fan Test

Power Restore*

NCL Bank*

*Enhanced feature or functionality added. Earlier production models may not have this

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USING THE UPS SYSTEM CONT.

Main Menu: Function Select

The Main Menu has 6 icons of different function listed in the table below.

FUNCTION SELECT MENU ICON DESCRIPTION

UP S STAT U S Displays the UPS status.

CONTROLS Displays the UPS Control items that can be set by the user.

SET UP

EVENT LOGS

ABOUT Displays the UPS information.

Displays the UPS Set Up items that can be configured by the user.

Displays the 12 most recent events, by event count, time (Year/Month/Day Hour: Minute), and event description.

DIAGNOSTIC

Displays the UPS Diagnostics items that can be activated by the user.

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USING THE UPS SYSTEM CONT.

(1) UPS STATUS

There are 15 types of UPS status Readout available for display.

1. Select “UPS Status” Icons

2. Press the “ENTER” button to enter the “UPS Status”.

3. Press the “UP” and “DOWN” buttons to scroll through the “UPS Status” items shown in the table below.

4. Press the “ESC” button to return to the Main Menu.

There is a Navigation bar on the right area of content zone; it will indicate the current page in Navigation Bar.

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USING THE UPS SYSTEM CONT.

(1) UPS STATUS CONT.

UPS STATUS ITEMS

OUTPUT VOLTAGE = XXX.XV Displays the Output Voltage

OUTPUT FREQUENCY

INPUT VOLTAGE = XXX.XV Displays the Input Voltage

INPUT FREQUENCY = XX.XHz Displays the Input Frequency

BATTERY VOLTAGE = XXX.XV Displays the Battery Voltage

BATTERY CAPACITY = XXX% Displays the Estimated Percentage of Battery Capacity

BATTERY RUNTIME = XXXM Displays the Estimated Battery Runtime in Minutes

EXTERNAL BATT Manual / Auto= X

OUTPUT LOAD = XXX% Displays the Output Load as a Percentage of Maximum Load

OUTPUT CURRENT = X.XA Displays the Output Current

DATA

DISPLAYED

= XX.XHz Displays the Output Frequency

Displays the Number of Extended Battery Modules Configured

DESCRIPTION

OUTPUT WATT = XXXXXW Displays the Output Wattage

OUTPUT VA = XXXXXVA Displays the Output VA

UPS TEMPERATURE = XX°C / XXX°F

SB M STAG E = XXXXX XH(M)

LOAD ENERGY XXXX.XKWh Display UPS Load Energy Consumption

Displays the Approximate Internal UPS Temperature in both °C (Celsius) and °F (Fahrenheit)

Displays the stage of Smart Battery Management with Operation Time

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USING THE UPS SYSTEM CONT.

(2) CONTROLS

There are 7 UPS items that can be controlled by the user.

1. Press the “UP” and “DOWN” buttons to select the “CONTROLS” ICON.

2. Press the “ENTER” button to enter the “CONTROLS” function.

3. Press the “UP” and “DOWN” buttons to scroll to the “CONTROLS” option.

4. Press the “ENTER” button to select the “CONTROLS” submenu items shown in the table below.

5. Press the “ENTER” button to select the setting you want to set up.

6. The present SET UP parameter will be displayed by Blue Color with a select mark in the front of setting parameters.

7. Press the “UP” and “DOWN” buttons to scroll through the different control functions.

8. Press the “ENTER” button to select the parameter you want to set.

9. You may be prompted “Activate?” to act the selection, if so press the “ENTER” button to act the control function. Some options are started automatically. (See the following table and screen for additional details.)

10. Press the “ESC” button to cancel or return to the previous SET UP menu.

Page 32

USING THE UPS SYSTEM CONT.

(2) CONTROLS CONT.

CONTROL ITEMS AVAI LABLE SETTINGS

[Disable] [Enable]

Manual Bypass

ECO Mode*

Generator Mode**

When performing UPS maintenance, the user can manually transfer the connected load to Bypass without interrupting the output to the connected equipment.

[Disable] [Enable] Disable

[Voltage= +/-15%] [Voltage = +/-10%] (for [Enable])

When ECO mode is enabled the UPS will check the following specifications of Bypass quality

(1)Bypass voltage is inside the [V Range= +/-10%] (default setting) or [V Range= +/-15%].

(2)Bypass frequency is inside the +/-3Hz range of output nominal frequency.

[Disable] [Enable]

When the UPS input power source is a generator set the UPS will operate normally without transferring to Battery Mode when this is [Enable].

DEFAULT

SETTING

Disable

V Range= +/-1 0 %

Disable

[Disable] [Enable]

Converter Mode***

Outlet Group

Reset Load Energy

Reset ReplaceBAT

*This function can’t be set when Manual Bypass, Generator Mode or Converter Mode is enabled. **UPS has no bypass when Generator Mode is enabled. ***UPS has no bypass when Converter Mode is enabled. This function can only be set before the UPS is on.

[Output Freq = 50Hz] [[Output Freq = 60Hz] (for [Enable])

Sets [Output Freq = 50Hz] [[Output Freq = 60Hz] to convert the input frequency to required output frequency.

[Non-Crit On] [Non-Crit Off]

Sets Non-Critical Load (NCL) [Outlet On] or [Outlet Off] directly

When the user sets NCL [Outlet Off], the NCL output power will turn off directly.

[Reset]

Reset Load Energy Consumption (KWH) value.

[Reset]

Manually reset the Battery Replacement date.

Converter OFF

Outlet On

None

Page 33

USING THE UPS SYSTEM CONT.

(3) SET UP

There are 28 UPS items that can be Set Up by the user.

1. Press the “UP” and “DOWN” buttons to select the “SET UP” ICON.

2. Press the “ENTER” button to enter the “SET UP” function.

3. Press the “UP” and “DOWN” buttons to scroll to the “SET UP” option.

4. Press the “ENTER” button to select the “SET UP” submenu items shown in the table below.

5. Press the “ENTER” button to select the setting you want to set up.

6. The present SET UP parameter will be displayed by Blue Color with a select mark in the front of setting parameters.

7. Press the “UP” and “DOWN” buttons to scroll through the different parameters.

8. Press the “ENTER” button to select the parameter you want to set.

9. You may be prompted “Save Change?” to save the selection, if so press the “ENTER” button to save the setting. Some options are saved and started automatically. (See the following table and screen for additional details.)

10. Press the “ESC” button to cancel or return to the previous SET UP menu.

Page 34

USING THE UPS SYSTEM CONT.

(3) SET UP CONT.

POWER SETTING

SET UP ITEMS

Output Voltage

Sync Freq Window

Bypass Volt Window

AVAILABLE SETTINGS

[200V][208V] [220V] [230V] [240V] Sets UPS output voltage

Range= [+/- 1%] [+/- 2%] [+/- 3%] [+/- 4%] [+/5%][+/- 6%] [+/- 7%] [+/- 8%] [+/- 9%] [+/-10%]

Sets output synchronization frequency range

If input line frequency is outside this range, the UPS will lock in at the nominal frequency.

Range= [+10%/-10%] [+10%/-15%] [+10%/-20%] [+15%/-10%] [+15%/-15%] [+15%/-20%]

Sets Bypass Voltage range

[Check Freq/Volt] [Check Volt Only] [No Bypass]

Bypass Condition:

The default setting [Check Freq/Volt] means the UPS will check the the following specifications (1) and (2) when UPS has fault and needs transfer to Bypass.

DEFAULT

SETTING

208V

+/- 5%

+10%/-15%

Bypass Condition

Audible Alarms

Communication IP Address

The setting [Check Volt Only] means the UPS will check the the following specification (1) when UPS has fault and needs transfer to Bypass.

(1)Bypass voltage is inside the range of "Bypass V Window ".

(2)Bypass frequency is inside the range of "Sync Freq Range".

The setting [No Bypass] means the UPS is forbidden to transfer to Bypass when UPS has fault.

[Disable] [Enable]

User can [Disable] or [Enable] the buzzer sound.

[Mode:DHCP] [Mode:Manual] Mode: DHCP

[IP Address] [Subnet Mask] [Gateway] (for [Mode:Manual])

Select [Mode:Manual] to set [IP Address] [Subnet Mask] [Gateway] to network interface (RMCARD) or select DHCP to set automatically

Check Freq /Volt

Enable

None

Page 35

USING THE UPS SYSTEM CONT.

(3) SET UP CONT.

SET UP ITEMS

Communication

External Batt

Signal Inputs

Comm Setting

Auto

Manual

AVAILABLE SETTINGS

[Disable] [EPO] [ROO][Manual Bypass]

Sets [EPO] (Emergency Power Off) to shutdown the UPS remotely when the contact is open.

Sets [ROO] (Remote On/Off) to turn On the UPS remotely when the contact is close and turn Off the UPS remotely when the contact is open. The On/Off power button on front panel will be disabled when set to [ROO].

Sets [Manual Bypass] if MBP(option) is installed with UPS. Please refer to the MBP User Manual.

[Disable] [Enable]

All communication ports on the UPS are [Disable] or [Enable].

If UPS has EQM function, the UPS will Auto detect the external batt number.

= [0] [1] [2] [3] [4] [5] [6] [7] [8] [9] [10]

Sets the actual EBM (extended battery modules) number to get the correct estimated runtime.

DEFAULT

SETTING

Disable

Enable

None

Charger Function

Charger Check

Wiring Fault

Button OFF LOCK

[SBM] [Constant]

Sets [SBM] to activate the Smart Battery Management to charge the batteries.

Sets [Constant] to use trickle charge method to charge the batteries.

[Disable] [Enable]

Sets [Disable] or [Enable] to constantly monitor the charger function.

[Disable] [Enable]

Sets [Disable] or [Enable] the auto checking of Input wiring fault.

[Disable] [Enable]

When [Enable] is set the Power ON/OFF Button is locked and will not function to prevent accidental UPS power ON/OFF operation.

SBM

Disable

Page 36

USING THE UPS SYSTEM CONT.

(3) SET UP CONT.

SET UP ITEMS

Screen Saver

Periodical Batt Test

Batt Install Date

Date & Time

With Power Cord

With Transformer

AVAILABLE SETTINGS

[Disable] [1 Minute] [5 Minutes]

Sets the amount of time the LCD screen stays on after no user input. The [Disable] option keeps the LCD screen on at all times.

[SBM Cycle][1 week][2 weeks][3 weeks][4 weeks]

Sets the Periodical Time Battery Test

----/--/--

Sets the date that the batteries were last replaced.

----/--/-- --:--:--

set Year/Month/Day Hour: Minute: Second to UPS or get Date & Time from PPBE (Agent) or RMCARD automatically.

[Disable] [Enable]

Sets [Enable] when UPS install with Power Cord.

[Disable] [Enable]

Sets [Enable] when UPS install with transformer.

DEFAULT SETTING

5 Minutes

SBM Cycle

None

Disable

Low Batt Capacity**

Low Batt Runtime**

Recharged Delay

Power Restore**

Recharged Capacity

[20%] [25%] [30%] [35%] [40%] [45%] [50%] [55%] [60%] [65%]

When the UPS supplies battery power and the remaining capacity is lower than this threshold, the UPS will alert the software.

[0] [1] [2] [3] [4] [5] [……] [26] [27] [28] [29] [30] min

When the UPS supplies battery power and the remaining running time is lower than this threshold, the UPS will alert the software.

[Instant] [1] [2] [3] [5] [10] [20] [30] [60] min

When the utility power is restored, the UPS will start to recharge until the specified delay is expired before restoring output power.

[Instant] [15%] [30%] [45%] [60%] [75%] [90%]

When the utility power is restored, the UPS will start to recharge until the specified battery capacity is met before restoring output power.

20%

Instant

Page 37

USING THE UPS SYSTEM CONT.

(3) SET UP CONT.

SET UP ITEMS

[Instant] [30sec] [1min] [2min] [3min] [5min] [10min] [20min]

Turn On Delay

Turn Off Delay

NCL Bank**

Turn Off Capacity

Turn Off Runtime

*When connected with power cord (OPTIONAL L6-30P), the UPS will be derated. **Enhanced feature or functionality added. Earlier production models may not have this.

[30min] [60min] [120min]

When the utility power is restored, the UPS will restore the output of this NCL outlet bank after the delay time is met.

[NeverOff][Instant] [30sec] [1min] [2min] [3min] [5min] [10min] [20min] [30min] [60min] [120min]

When supplying battery power, the UPS will power off this NCL outlet bank after this delay time is met.

[NeverOff] [5] [10] [15] [20] [25] [30] [35] [40] [45] [50] [55] [60] [65] [70] [75] [80] [85] [90] [95] [100] %

When supplying battery power, the UPS will power off this NCL outlet bank if the remaining battery capacity is lower than this threshold.

[NeverOff] [1] [2] [3] [4] [5] [……] [26] [27] [28] [29] [30] min

When supplying battery power, the UPS will power off this NCL outlet bank if the remaining battery runtime is lower than this threshold.

AVAILABLE SETTINGS

DEFAULT

SETTING

Instant

NeverOff

The UPS will be derated base on input voltage as following

OUTPUT OL5KRTHD OL6KRTHD

5,000 (5 kVA) →w/ Hardwire Terminal

5,000 (5 kVA) - 240Vac →w/ Power cord

5,000 (5 kVA) - 230Vac →w/ Power cord

5,000 (5 kVA) - 220Vac →w/ Power cord

4,850 (4.85 kVA) - 208Vac →w/ Power cord

4,500 (4.5 kVA) - 200Vac →w/ Power cord

5,000 (5 kW) →w/ Hardwire Terminal

5,000 (5 kW) - 240Vac →w/ Power cord

5,000 (5 kW) - 230Vac →w/ Power cord

Watts

5,000 (5 kW) - 220Vac →w/ Power cord

4,850 (4.85 kW) - 208Vac →w/ Power cord

4,500 (4.5 kW) - 200Vac →w/ Power cord

6,000 (6 kVA) →w/ Hardwire Terminal

5,400 (5.4 kVA) - 240Vac →w/ Power cord

5,400 (5.4 kVA) - 230Vac →w/ Power cord

5,100 (5.1 kVA) - 220Vac →w/ Power cord

4,850 (4.85 kVA) - 208Vac →w/ Power cord

4,500 (4.5 kVA) - 200Vac →w/ Power cord

6,000 (6 kW) →w/ Hardwire Terminal

5,400 (5.4 kW) - 240Vac →w/ Power cord

5,400 (5.4 kW) - 230Vac →w/ Power cord

5,100 (5.1 kW) - 220Vac →w/ Power cord

4,850 (4.85 kW) - 208Vac →w/ Power cord

4,500 (4.5 kW) - 200Vac →w/ Power cord

Page 38

USING THE UPS SYSTEM CONT.

(4) EVENT LOGS

The UPS will record the 12 most recent system events in the Event Log.

1. Select “EVENT LOGS” Icons

2. Press the “ENTER” button to enter the “Event Logs”.

EVENT DISPLAYED DESCRIPTION

xx) - - - - / - - / - - - - : - -

Event Content

EVENT ITEM AVAILABLE SET TI N G S

Clear Event Log

3. Press the “UP” and “DOWN” buttons to scroll through the “Event Logs”. The UPS will record events listed in the table below. (See the reference screen with No Event.)

4. If you want to clear the present Event logs data, press the “UP” and “DOWN” buttons to scroll to the “Clear Event Logs” Option then press the “Enter” button.

5. You may be prompted “Activate?” to act the selection, if so press the “ENTER” button to act the Clear Event Logs function.

6. Press the “ESC” button to return to the Main Menu.

Event date and time followed by event description.

[Ac tivate?] Clears all the events stored in the LCD Control Panel Event Log.

Page 39

USING THE UPS SYSTEM CONT.

(4) EVENT LOGS CONT.

EVENT CONTENT DESCRIPTION

High Output Voltage The UPS has detected Inverter voltage too High.

Low Output Voltage The UPS has detected Inverter voltage too Low.

Output short The UPS has detected output short.

Bus Fault The UPS has detected DC Bus too High or Low.

Over Temperature The UPS has detected internal temperature too High.

Wiring Fault

Output Overload The UPS has detected Output Watt or VA are too High.

Over Charge The Battery has been charged too High voltage.

Charger Failure The Battery Charger has malfunctioned.

Battery Low The Battery has been discharged to low level.

Load Over Set% The UPS has detected Output Watt or VA has exceeded user set parameter.

Service Battery The Battery Replacement Date has reached the maintenance period.

Battery Failure The UPS has detected battery failure.

Line Abnormal

Fan Error The UPS has detected a fan malfunction.

BAT Disconnected The UPS has not detected batteries.

Bypass Forbidden

The UPS has detected the input line/ neutral wire are reversed or without ground wire.

The UPS has detected the utility is out of range when the UPS is running auto-restart process.

User cannot use Manual Bypass function when Generator Mode or Converter Mode is enabled

Ready ON The UPS has been turned on.

Bat ter y Tes t The Batteries have been tested.

Page 40

USING THE UPS SYSTEM CONT.

(5) ABOUT

There are 11 UPS About items that can be tested by the user.

1. Select “ABOUT” Icons

2. Press the “ENTER” button to enter the “ABOUT”.

3. Press the “UP” and “DOWN” buttons to scroll through the “ABOUT” items shown in the table below.

4. Press the “ESC” button to return to the Main Menu.

ABOUT ITEMS DATA DISPLAYED DESCRIPTION

Model Name Displays the UPS Model Name

MCU Version/LCD FW XXXXX/XXXXX Displays the UPS MCU and LCD Firmware Version

UPS Rating XXXXVA/XXXXW Displays the UPS Rating

Date and Time

Subnet Mask XXX.XXX.XXX.XXX Display the network Subnet Mask

Gateway XXX.XXX.XXX.XXX Display the network Gateway

MAC XX-XX-XX-XX-XX-XX Display the network card MAC address

Next BATT Change XXX / XXXX Displays the next Battery Change Date & Time

Last BATT Test Date XXXX/XX/XX Displays the Last Battery Test Date & Time

EQM

- - - - / - - / - -

- - : - -

XXXXXX

XXX.XXX.XXX.XXX

Battery Status : XXX

Volt : XX.XX ~ XX.XXV

Temp(°C) : XX.X ~ XX.X

Equalization : XXXXXX

Displays the present Date & Time

Display the network IP address

Displays the UPS or External BATT EQM information

Page 41

USING THE UPS SYSTEM CONT.

(6) DIAGNOSTICS

There are 4 UPS Diagnostic items that can be tested by the user.

1. Select “DIAGNOSTICS” Icons

2. Press the “ENTER” button to enter the “DIAGNOSTICS”.

3. Press the “UP” and “DOWN” buttons to scroll through the “DIAGNOSTICS” items shown in the table below.

4. You may be prompted “Activate?” to act the selection, if so press the “ENTER” button to act the test function and the test will start automatically.

5. Press the “ESC” button to return to the Main Menu.

ITEMS AVAI LABLE SETTINGS DESCRIPTION

Bat ter y Tes t *

Ala r m Tes t Starts a manual Alarm test, buzzer will sound for 5 seconds.

DIAGNOSTIC

Indicator Test

Fa n Tes t

*The Battery Test may not perform if the UPS condition did not match the testing condition.

Activate?

Starts a manual battery test, UPS will operate 10 seconds on Battery mode to check battery condition.

Starts a manual Indicator test, UPS will change LCD color display to Yellow/Blue/Green and initialize the screen to WELCOM page then back to Main Menu.

Starts a manual Fan test, UPS will operate fan with full speed 5 seconds.

Page 42

TROUBLESHOOTING

LCD will use RED or Yellow color to indicate the Fault or warning status and also connect the color frame with ICON which has the same color and locates on the left zone of the screen.

WAR NING ICON POSSIBLE CAUSE SOLUTION

Battery Mode UPS is operating on battery power.

Your equipment requires more Load Over XXX%

power than the setting in the

Power Management Software

(Power Panel® Business) will allow.

Line and neutral wires are reversed. Exchange line and neutral wires. Wiring Fault*

*Only applicable in areas where 200-240 V electrical service is provisioned with a Neutral line.

Missing ground wire. Connect ground wire.

No ground wire.

Save your data and perform a controlled- shutdown.

Shut off the non-essential equipment or increase the level in the Power Management Software.

Disable Wiring Fault alarm on LCD panel.

Line Abnormal

Utility power is out of range for

the UPS to auto-restart.

Over Charge Battery is overcharged.

Service Battery

The Battery Replacement Date

has reached the recommended 3

year maintenance period.

Check whether voltage or frequency of utility power is out of range.

Remove battery connector and check charger voltage.

If batteries have been recently replaced, then reset the Battery Replacement Date using PowerPanel® Business Edition-Agent software, RMCARD interface or through the LCD control panel on the UPS (See LCD Setting Configuration).

Page 43

TROUBLESHOOTING CONT.

WAR NING ICON POSSIBLE CAUSE SOLUTION

Your equipment requires more power than the UPS can provide.

Output Overload

Battery Low

BAT Disconnected Missing battery power.

Battery Failure UPS has failed in Battery Test.

Output Short Output short circuit.

If the UPS is in Line Mode then it will transfer to Bypass Mode; if the UPS is in Battery Mode it will shutdown.

UPS is operating on battery power and will be shutting down soon due to extremely low battery voltage.

Shut off non-essential equipment. If this solves the overload problem, the UPS will transfer to normal operation.

UPS will restart automatically when acceptable utility power returns.

Check battery connector and battery breaker.

Check battery connector and battery breaker. Contact technical support to replace the battery.

Your attached equipment may have problems, please remove them and check again.

Over Temperature

Bypass Forbidden

EPO OFF

Cold start Lock

Auto restart Lock

N/A

High temperature sensor activates protection.

Manual Bypass Forbidden when the LCD screen shows “Generator On” or “Converter On”.

Missing the EPO connection. Check the EPO connection.

UPS is locked to prevent consuming battery power during shipping.

“Automatic Restore” is disabled in Power Management Software (PowerPanel® Business)

Check the fan for operation and if the ventilation hole has been covered.

Slide the Interlock Bracket to the right. (For the Maintenance Bypass Module only)

Connect UPS to utility power for first-time operation.

Press “ON/OFF” button to turn on UPS or let the UPS auto restart by setting “Automatic Restore” to Enable via Power Management Software (PowerPanel® Business). Or RMCARD.

Page 44

TROUBLESHOOTING CONT.

FAULT ICON POSSIBLE CAUSE SOLUTION

Charger Failure Charger has failed.

High Output V Output voltage is too high.

Low Output V Output voltage is too low.

Bus Fault

Fan Error Internal Fan has failed.

Internal DC bus voltage is too high or too low.

Contact CyberPower for assistance.

Shut down UPS and turn off input breaker.

Contact CyberPower for assistance.

Perform a Fan Test and check the Alarm. If the Alarm continues, Shut down UPS and turn off input breaker.

Contact CyberPower for assistance.

Page 45

MAINTENANCE

Storage

To store your UPS for an extended period of time, cover and store it with the battery fully charged. Recharge the battery every three months to ensure battery life.

Battery Replacement

Please read and follow the Safety Instructions before servicing the battery. Battery replacement should be performed by trained personnel who are familiar with the procedures and safety precautions. Make a note of the Replacement Battery part number.

Safety Precautions

Warning: High voltage – Risk of Electric Shock

Only use replacement batteries that are certified by Cyber Power Systems. Use of incorrect battery type is an electrical hazard that could lead to explosion, fire, electric shock, or short circuit.

Batteries contain an electrical charge that can cause severe burns. Before servicing batteries, please remove any conductive materials such as jewelry, chains, wrist watches, and rings.

Do not open or mutilate the batteries. Electrolyte fluid is harmful to the skin/eyes and may be toxic.

To avoid electric shock, turn off and unplug the UPS from the wall receptacle before servicing the battery.

Only use tools with insulated handles. Do not lay tools or metal parts on top of the UPS or battery terminals.

Replacement Batteries

Please refer to the front side of the EBM for the model number of the correct replacement batteries. For battery procurement, go to www.CyberPowerSystems.com, or contact your local dealer.

When the Replace Battery the LCD displays Service Battery, use PowerPanel® Business Edition Agent software or log on to the RMCARD to perform a runtime calibration to verify battery capacity is sufficient and acceptable.

Battery Disposal

Do Not Discard

Batteries are considered hazardous waste and must be disposed of properly. Contact your local government for more information about proper disposal and recycling of batteries. Do not dispose of batteries in fire.

Page 46

MAINTENANCE CONT.

Battery Disposal Cont.

Cyber Power Systems encourages environmentally sound methods for disposal and recycling of its UPS products.

Please dispose and/or recycle your UPS and batteries in accordance with local regulations.

BATTERY REPLACEMENT

Step 1: Remove the front panel.

Step 2: Unscrew and open the battery access door. This screw is designed to be fixed on the door,

do not remove it from the metal cover.

Step 3: Disconnect the internal battery connector and battery management module connector.

Step 4: Unscrew the thumbscrew on the battery retention bracket and then remove it.

Page 47

MAINTENANCE CONT.

BATTERY REPLACEMENT CONT.

Step 5: Pull the battery trays out slowly and then put the new battery trays into the compartment.

Step 6 : Assemble the battery retention bracket and tighten the thumbscrew.

Step 7: Connect the internal battery connector and battery management module connector. Ensure

that they are seated properly (connector will click into place).

Step 8: Tighten the screw on the battery access door and install the front panel.

Step 9: Execute a battery test via the LCD control panel. To do this go to the Main Menu and select

the Diagnostics Icon, then select Battery Test and Activate. After Battery test, go back to the Main Menu then select the Set UP icon, then select Batt Install Date to set the battery installation date. This operation can also be done via PowerPanel® Business Edition Agent or the RMCARD web interface. Please see their respective User Manuals for detailed instructions.

5 6 7

Page 48

TECHNICAL SPECIFICATIONS

MODELS OL5KRTHD OL6KRTHD

CONFIGURATION

Capacity (VA) 5000 VA 6000 VA

Capacity (Watts) 5000 W 6000 W

Form Factor Rackmount/Tower

Energy-saving Technology ECO Mode Efficiency≧96%

INPUT

Input Voltage Range 200 ~240 V

Input Frequency Range 40~70 Hz (Auto-Sensing)

Input Power Factor 0.99

Cold Start Yes

OUTPUT

Output Waveform Sine wave

Output Voltage 200, 208, 220, 230, 240 V ±2% (Configurable)

Output Frequency 50/60 Hz ±0.25 Hz (Auto-Sensing or Configurable)

Transfer Time (Typical) 0ms

Rated Power Factor 1

Harmonic Distortion THD < 3% at Linear Load, < 5% at Non-linear Load

Crest Factor 3 : 1

ECO Mode Bypass Voltage Range ±10%, ±15% (Configurable)

UPS Outlets (2)L6-20R,(2)L6-30R

PROTECTION

Surge Protection IEC 61000-4-5 Level 3 (2430 Joules)

Overload Protection

Short Circuit Protection

BATTE RY

Line Mode: 105~125% Load for 1 min, 126~150% Load for 10 sec

Battery Mode: 105~130% Load for 10 sec, 131~150% Load for 2 sec

UPS Output Cut off Immediately or Input Fuse / Circuit Breaker Protection

Specifications (12) 12 V/6 Ah

Recharge Time 0-90% (Typical) 4 hours

Sealed, Maintenance Free Yes

Hot-Swappable Yes

Page 49

TECHNICAL SPECIFICATIONS CONT.

MODELS OL5KRTHD OL6KRTHD

STATUS I N DICATO R S

Multi-Function Color TFT-LCD Readout that Supports:

LCD Screen

Audible Alarms Battery Mode, Battery Low, Overload, UPS Fault

MANAGEMENT & COMMUNICATIONS

On-Device Features

Connectivity Ports (1) Serial Port (RS232), (1) USB Port

SNMP/HTTP Capable (1) Remote management card is pre-installed in expansion slot

ENVIRONMENT

Operating Temperature 32°F to 104°F (0°C to 40°C)

Operating Relative Humidity 0 to 90% Non-Condensing

SOFT WAR E

Power Management Software PowerPanel® Business Edition

PHYSICAL

Dimension L x W x H = 28.35 x 17.05 x 3.4 in. (72 x 43.3 x 8.65 cm)

Net Weight 92.4 lbs (42 kg)

(15) Types of UPS status, (7) Types of Controls, (28) Types of Set Up,

(12) Event Logs, (11) Types of About, (4) Types of Diagnostics

Start-up Self Test, Auto-Charge, Auto-Restart, Auto-Overload Recovery

SAFETY

Conformance Approvals UL1778, FCC part 15 Class A

RoHS RoHS Compliant

Page 50

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSE SOLUTION

WAR NING

Your equipment requires more power than the UPS can provide. If the UPS

O/P Overload

is in Line Mode then it will transfer to Bypass Mode; if the UPS is in Battery Mode it will shut down.

Shut off non-essential equipment. If this solves the overload problem, the UPS will transfer to normal operation.

Your equipment requires more

Load Over XXX%

Battery Mode UPS is operating on battery power.

Battery Low

BAT Disconnected

Battery Failure UPS has failed a Battery Test.

Replace Battery

power than the setting in the Power Management Software (PowerPanel® Business) will allow.

UPS is operating on battery power and will be shutting down soon due to extremely low battery voltage.

No battery power is being detected by the UPS.

Battery will need to be replaced soon due to insufficient runtime.

Shut off the non-essential equipment or increase the level in the Power Management Software.

Save your data and perform a controlled shutdown.

UPS will restart automatically when acceptable utility power returns.

Check the battery connector and the battery breaker.

Check the battery connector and the battery breaker. Contact technical support to replace the battery.

Install new batteries, execute battery test, and reset the replace battery date.

Perform a runtime calibration to verify battery capacity is sufficient and acceptable.

The Battery Replacement Date has

Service Battery

EPO OFF Missing the EPO connection. Check the EPO connection.

Wiring Fault*

*Only applicable in areas where 200-240 V electrical service is provisioned with a Neutral line.

reached the recommended 3 year maintenance period.

Line and neutral wires are reversed. Exchange line and neutral wires.

Missing ground wire. Connect ground wire.

No ground wire.

If batteries have been recently replaced, then reset the Battery Replacement Date using PowerPanel® Business Edition Agent software, RMCARD web interface or through the LCD control panel on the UPS (See LCD Configuration Settings).

Disable Wiring Fault alarm on LCD control panel.

Page 51

TROUBLESHOOTING CONT.

PROBLEM POSSIBLE CAUSE SOLUTION

WAR NING

Line Abnormal

Output Short Output short circuit.

Over Temperature

Cold start Lock

Auto restart Lock

Bypass Forbidden

FAULT

Over Charge Battery is overcharged.

Charger Failure Charger has failed.

Utility power is out of range for the UPS to auto-restart.

High temperature sensor activated protection.

UPS is locked to prevent consuming battery power during shipping.

“Automatic Restore” is disabled in Power Management Software (PowerPanel® Business Edition)

Manual Bypass Forbidden when the LCD screen shows “Generator On” or “Converter On”.

Check whether voltage or frequency of input power is out of range.

The connected equipment may have problems, please remove them and check again.

Check the fan for operation and verify that ventilation is not obstructed.

Connect UPS to utility power for firsttime operation.

Press “ON/OFF“ button to turn UPS on.

Slide the Interlock Bracket to the right. (Only for UPS models with a Maintenance Bypass Module)

Remove battery connector and check charger voltage. Contact CyberPower for assistance.

High O/P V Output voltage is too high.

Shut down UPS and turn off input

Low O/P V Output voltage is too low.

Bus Fault

Internal DC bus voltage is too high or too low.

breaker. Contact CyberPower for assistance.

PRODUCT REGISTRATION

CyberPower requests that you complete and return the Warranty Registration Card enclosed with the Product or register the Product at its website (www.cyberpowersystems.com/registration) to establish that you are the Initial Customer of the Product, and therefore entitled coverage under the Limited Warranty and the Connected Equipment Guarantee. (Registration is not required for coverage, but note: if you do not register your purchase, you will be required to provide proof of purchase.)

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LIMITED WARRANTY AND CONNECTED EQUIPMENT GUARANTEE

Read the following terms and conditions carefully before using the CyberPower OL5KRTHD / OL6KRTHD. By using the Product you consent to be bound by and become a party to the terms and conditions of this Limited Warranty and Connected Equipment Guarantee (together referred to as this “Warranty”). If you do not agree to the terms and conditions of this Warranty, you should return the Product for a full refund prior to using it.

Who is Providing this Warranty?

CyberPower Systems (USA), Inc. (“CyberPower”) provides this Limited Warranty.

What Does This Warranty Cover?

This warranty covers defects in materials and workmanship in the Product under normal use and conditions. It also covers equipment that was connected to the Product and damaged because of the failure of the Product.

What is the Period of Coverage?

This warranty covers the Product for three years and connected equipment for as long as you own the Product.

Who Is Covered?

This warranty only covers the original purchaser. Coverage ends if you sell or otherwise transfer the Product.

How Do You Get Warranty Service?

1. Before contacting CyberPower, identify Your Product model number, the Purchase Date, and each item of Connected Equipment.

2. Email us at tech@cpsww.com or Call us at (877) 297-6937.

3. If your product requires warranty service you must provide a copy of your dated purchase receipt or invoice.

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LIMITED WARRANTY AND CONNECTED EQUIPMENT GUARANTEE CONT.

How Do You Open A Connected Equipment Claim?

1. Call us at (877) 297-6937 or write to us at Cyber Power Systems (USA), Inc., 4241 12th Ave. E., STE 400, Shakopee, MN 55379, or send us an e-mail message to claims@cpsww.com for instructions, within 10 days of the occurrence.

2. When you contact CyberPower, identify the Product, the Purchase Date, and the item(s) of Connected Equipment. Have information on all applicable insurance or other resources of recovery/payment that are available to the Initial Customer and Request a Claim Number.

3. You must provide a dated purchase receipt (or other proof of the original purchase) for the Cyber Power unit and connected equipment. You also need to provide a description of the damage to your connected equipment.

4. Pack and ship the product to CyberPower and, if requested, the item(s) of Connected Equipment, a repair cost estimate for the damage to the Connected Equipment, and all claim forms that CyberPower provides to you. Show the Claim Number on the shipping label or include it with the product. You must prepay all shipping costs, you are responsible for packaging and shipment,

and you must pay the cost of the repair estimate.

How Long Do I Have To Make A Claim?

All claims must be made within ten days of the occurrence.

What Will We Do To Correct Problems?

CyberPower will inspect and examine the Product.

If the Product is defective in material or workmanship, CyberPower will repair or replace it at CyberPower's expense, or, if CyberPower is unable to or decides not to repair or replace the Product (if defective) within a reasonable time, CyberPower will refund to you the full purchase price you paid for the Product (purchase receipt showing price paid is required).

If it appears that our Product failed to protect any equipment plugged into it, we will also send you forms for making your claim for the connected equipment. We will repair or replace the equipment that was damaged because of the failure of our Product or pay you the fair market value (NOT REPLACEMENT COST) of the equipment at of the time of the damage. We will use Orion Blue Book, or another a third- party valuation guide, or eBay, craigslist, or other source to establish that amount. Our maximum liability is limited to $300,000 for OL5KRTHD / OL6KRTHD.

Who Pays For Shipping?

We pay when we send items to you; you pay when you send items to us.

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LIMITED WARRANTY AND CONNECTED EQUIPMENT GUARANTEE CONT.

What Are Some Examples Of What This Warranty Does Not Cover?

1. This Warranty does not cover any software that was damaged or needs to be replaced due to the failure of the Product or any data that is lost as a result of the failure or the restoration of data or records, or the reinstallation of software.

2. This Warranty does not cover or apply to: misuse, modification, operation or storage outside environmental limits of the Product or the equipment connected to it, nor for damage while in transit or in storage, nor if there has been improper operation or maintenance, or use with items not designed or intended for use with the Product, such as laser printers, appliances, aquariums, medical or life support devices, etc.

What Other Limitations Apply?

The sole and exclusive remedies of the Initial Customer are those provided by this Warranty.

1. This Warranty does not apply unless the Product and the equipment that was connected to it

were connected to properly wired and grounded outlets (including compliance with electrical and safety codes of the most current electrical code), without the use of any adapters or other connectors.

2. The Product must have been plugged directly into the power source and the equipment

connected to the Product must be directly connected to the Product and not “daisy-chained” together in serial fashion with any extension cords, another Product or device similar to the Product, surge suppressor, or power tap. Any such installation voids the Limited Warranty.

3. The Product and equipment connected to it must have been used properly in a suitable and

proper environment and in conformance with any license, instruction manual, or warnings provided with the Product and the equipment connected to it.

4. The Product must have been used at all times within the limitations on the Product’s VA

capacity.

The Product was designed to eliminate disrupting and damaging effects of momentary (less than 1ms) voltage spikes or impulses from lightning or other power transients. If it can be shown that a voltage spike lasting longer than 1ms has occurred, the occurrence will be deemed outside the rated capabilities of the Product and the Limited Warranty is void. CyberPower Does Not Cover or Undertake Any Liability in Any Event for Any of the Following:

1. Loss of or damage to data, records, or software or the restoration of data or records, or the

reinstallation of software.

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LIMITED WARRANTY AND CONNECTED EQUIPMENT GUARANTEE CONT.

What Other Limitations Apply? Cont.

2. Damage from causes other than AC Power Line Transients, spikes, or surges on properly installed, grounded and code-compliant 120 volt power lines in the United States and Canada; transients, surges or spikes on standard telephone land lines, PBX telephone equipment lines or Base 10T Ethernetlines, when properly installed and connected. (This exclusion applies, for example, to fluctuations in data transmission or reception, by CATV or RF transmission or fluctuations, or by transients in such transmission.)

3. Damage from any circumstance described as excluded above with respect to the Product.

4. Damages from fire, flood, wind, rain, rising water, leakage or breakage of plumbing, abuse, misuse or alteration of either the product or the Connected Equipment.

5. CyberPower excludes any liability for personal injury under the Limited Warranty and Connected Equipment Guarantee. CyberPower excludes any liability for direct, indirect, special, incidental or consequential damages, whether for damage to or loss of property [EXCEPT FOR (AND ONLY FOR) the specific limited agreement of CyberPower to provide certain warranty benefits regarding "Connected Equipment" under this Warranty], loss of profits, business interruption, or loss of information or data. NOTE: Some States or Provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

6. The Product is not for use in high-risk activities or with aquariums. The Product is not designed or intended for use in hazardous environments requiring fail-safe performance, or for use in any circumstance in which the failure of the Product could lead directly to death, personal injury, or severe physical or property damage, or that would affect operation or safety of any medical or life support device (collectively, "High Risk Activities"). CyberPower expressly disclaims any express or implied warranty of fitness for High Risk Activities or with aquariums. CyberPower does not authorize use of any Product in any High Risk Activities or with Aquariums. ANY SUCH USE IS IMPROPER AND IS A MISUSE OF THE PRODUCT.

Where Can I Get More Information?

The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded.

CyberPower is the warrantor under this Limited Warranty.

For further information please feel free to contact CyberPower at

Cyber Power Systems (USA), Inc. | 4241 12th Ave E., STE 400, Shakopee, MN 55379 (877) 297-6937 | claims@cpsww.com

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CONFORMANCE APPROVAL

FCC NOTICE

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference that may cause undesired operation.

WARNING!! This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Shielded signal cables must be used with this product to ensure compliance with the Class A FCC limits.

The Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulation.

Cet appareil numerique de la class A respecte toutes les exigencies du Reglement sur le materiel brouilleur du Canada.

This document is believed to be accurate, but CyberPower reserves the right to change or correct the contents and does not assume any responsibility for omissions or errors.

Need Additional Help?

See Operation and Installation Manual provided and also available to download at

www.CyberPowerSystems.com Still Need Help? Please contact our Tech Support department with

installation, troubleshooting, or general product questions.

CyberPower Technical Support

Phone: 1-877-297- 6937 Email: tech@cpsww.com Web: www.CyberPowerSystems.com Address: 4241 12th Avenue E., Suite 400, Shakopee, MN 55379, USA

Hours of Operation:

Monday – Friday, 7:00am – 6:00pm (CST)

Page 57

Cyber Power Systems, Inc. | www.CyberPowerSystems.com For USA and Canada | 4241 12th Ave East, Suite 400, Shakopee, MN 55379 | Toll-free: 877.297.6937 For all other regions | Please visit our website for local contact information.

Cyber Power OL5KRTHD, OL6KRTHD Installation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual