Cyber Power OL1000EXL, OL2000EXL, OL1500EXL, OL3000EXL User Manual

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Page 1

User’s Manual

OL1000EXL

OL1500EXL

OL2000EXL

OL3000EXL

CyberPower Systems Inc. www.cpsww.com

K01-0000358-00

Page 2

IMPORTANT SAFETY INSTRUCTIONS

This manual contains important instructions. Please read and follow all instructions carefully during installation and operation of the unit. Read this manual thoroughly before attempting to unpack, install, or operate the UPS.

CAUTION! The UPS must be connected to a grounded AC power outlet with fuse or circuit breaker protection. DO NOT plug the UPS into an outlet that is not grounded. If you need to power-drain this equipment, turn off and unplug the unit.

CAUTION! The battery can power hazardous components inside the unit, even when the AC input power is disconnected.

CAUTION! The UPS should be placed near the connected equipment and easily accessible.

CAUTION! To prevent the risk of fire or electric shock, install in a temperature and humidity controlled indoor area, free of conductive contaminants. (Please see specifications for acceptable temperature and humidity range).

CAUTION! (No User Serviceable Parts): Risk of electric shock, do not remove cover. No user serviceable parts inside. Refer servicing to qualified service personnel.

CAUTION! (Non-Isolated Battery Supply): Risk of electric shock, battery circuit is not isolated from AC power source; hazardous voltage may exist between battery terminals and ground. Test before touching.

CAUTION! To reduce the risk of fire, connect the UPS to a branch circuit with 10 amperes (OL1000 / OL1500 / OL2000) / 16 amperes (OL3000) maximum over-current protection in accordance to CE requirement.

CAUTION! The AC outlet where the UPS is connected should be close to the unit and easily accessible.

CAUTION! Please use only VDE-tested, CE-marked mains cable, (e.g. the mains cable of your equipment), to connect the UPS to the AC outlet.

CAUTION! Please use only VDE-tested, CE-marked power cables to connect any equipment to the UPS.

CAUTION! When installing the equipment, ensure that the sum of the leakage current of the UPS and the connected equipment does not exceed 3.5mA.

CAUTION! The OL1000 / OL1500 / OL2000 / OL3000 models are only qualified maintenance personnel may carry out installations.

CAUTION! Do not unplug the unit from AC Power during operation, as this will invalidate the protective ground insulation.

CAUTION! To avoid electric shock, turn off and unplug the unit before installing the input/output power cord with a ground wire. Connect the ground wire prior to connecting the line wires!

CAUTION! Do not use an improper size power cord as it may cause damage to your equipment and cause fire hazards.

CAUTION! Wiring must be done by qualified personnel.

CAUTION! DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT! Under no circumstances this unit should be used for medical applications involving life support equipment and/or patient care.

CAUTION! DO NOT USE WITH OR NEAR AQUARIUMS! To reduce

the risk of fire, do not use with or near aquariums. Condensation from the aquarium can come in contact with metal electrical contacts and cause the machine to short out.

CAUTION! Do not dispose of batteries in fire as the battery may explode.

CAUTION! Do not open or mutilate the battery, released electrolyte is harmful to the skin and eyes.

CAUTION! A battery can present a risk of electric shock and high short circuit current. The following precaution should be observed when working on batteries

1. Remove watches, rings or other metal objects.

2. Use tools with insulated handles.

CAUTION! The unit has a dangerous amount of voltage. When the UPS indicators is on, the units may continue to supply power thus the unit’s outlets may have a dangerous amount of voltage even when it’s not plugged in to the wall outlet.

CAUTION! Make sure everything is turned off and disconnected completely before conducting any maintenance, repairs or shipment.

CAUTION! Connect the Protection Earth (PE) safety conductor before any other cables are connected.

WARNING! (Fuses): To reduce the risk of fire, replace only with the same type and rating of fuse.

DO NOT INSTALL THE UPS WHERE IT WOULD BE EXPOSED TO DIRECT SUNLIGHT OR NEAR A STRONG HEAT SOURCE!

DO NOT BLOCK OFF VENTILATION OPENINGS AROUND THE HOUSING!

DO NOT CONNECT DOMESTIC APPLIANCES SUCH AS HAIR DRYERS TO UPS OUTPUT SOCKETS!

SERVICING OF BATTERIES SHOULD BE PERFORMED OR SUPERVISED BY PERSONNEL KNOWLEDGE OF BATTERIES AND THE REQUIRED PRECAUTIONS. KEEP UNAUTHORIZED PERSONNEL AWAY FROM BATTERIES!

Page 3

UNPACKING

1K/1.5KVA or 2K/3KVA UPS

User’s manual Register card

Phone line

USB communication cable

Serial Interface Cable (RS-232)

PowerPanel® Business Edition software CD

SAFETY PRECAUTIONS

CAUTION! Installation environment should be in a temperature and humidity controlled indoor area free of conductive contaminants. Do not install this UPS where excessive moisture or heat is present (Please see specifications for acceptable temperature and humidity range).

CAUTION! Never install a UPS, or associated wiring or equipment, during a lightning storm. CAUTION! Do not work alone under hazardous conditions. CAUTION! In case of the risk of electric shock, do not remove the top cover.

CAUTION! The battery can energize hazardous live parts inside even when the AC input power is disconnected.

Page 4

INSTALLING YOUR UPS SYSTEM

SYSTEM BLOCK DIAGRAM

Output

Input Filter

PFC

AC/DC

BUS

Inverter

DC/AC

INV

Charger

AC/DC

Bypass

Battery

Output

Filter

Input

Line Mode Battery Mode Bypass Mode

Control

Monitoring

LCD Module

USB & DB9

SNMP Slot

DC/DC

HARDWARE INSTALLATION GUIDE

1. Battery charge loss may occur during shipping and storage. Before

using the UPS, it’s strongly recommended to charge batteries for four hours to ensure the batteries’ maximum charge capacity. To recharge the batteries, simply plug the UPS into an AC outlet.

2. When using the included software, connect either the serial or the

USB cable between the computer and the corresponding port on the UPS. Note: If the USB port is used, the serial port will be disabled. They cannot be used simultaneously. After connecting to either the USB port or the Serial port on the UPS, a computer with the PowerPanel® Business Edition Agent software installed can control the operating schedule, battery test, outlets, as well as obtain UPS status information. However, other computers with PowerPanel® Business Edition Client software can only obtain UPS status information via LAN connection.

3. Connect your computer, monitor, and any externally-powered data

storage device (Hard drive, Tape drive, etc.) into the outlets only when the UPS is off and unplugged. DO NOT plug a laser printer, copier, space heater, vacuum, paper shredder or other large electrical device into the UPS. The power demands of these devices will overload and possibly damage the unit.

4. To protect a fax machine, telephone, modem line or network cable,

connect the telephone or network cable from the wall jack outlet to the jack marked “IN” on the UPS and connect a telephone cable or network cable from the jack marked “OUT” on the UPS to the modem, computer, telephone, fax machine, or network device.

5. Press the ON/OFF switch to turn the UPS on. The Power-On indicator

light will display when activated. If an overload is detected, an audible alarm will sound and the UPS will continuously emit two beeps per second. For resetting the unit, unplug some equipment from the outlets. Make sure your equipment carries a load current within the unit’s safe range, (refer to the technical specifications).

6. This UPS is equipped with an auto-charge feature. When the UPS is

plugged into an AC outlet, the battery will automatically charge, even when the unit is switched off.

7. To maintain an optimal battery charge, leave the UPS plugged into an

AC outlet at all times.

8. Before storing the UPS for an extended period of time, turn the unit

OFF. Then cover it and store it with the batteries fully charged. Recharge the batteries every three months to ensure good battery capacity and long battery life. Maintaining a good battery charge will help prevent possible damage to the unit from battery leakage.

9. The UPS has one USB port (default) and one Serial port that allows

connection and communication between the UPS and any attached computer running the PowerPanel® Business Edition Agent software. The

UPS can control the computer’s shutdown during a power outage

through the connection while the computer can monitor the UPS and alter various programmable parameters. Note: Only one communication port can be used at a time. The port not in use will automatically become disabled or the serial port will be disabled if both ports are attached.

10. EPO (Emergency Power Off) Port:

EPO ports allow administrators the capability to connect the UPS unit to customer-supplied EPO switches. These installations give operators a single access point to immediately power-off all equipment connected to the UPS during an emergency.

11. To avoid electric shock, turn the unit OFF and disconnect the unit

from utility power before hardwiring the UPS (in/out power cord). The in/out power cord MUST be grounded.

Page 5

BASIC OPERATION

POWER MODULE FRONT/REAR PANEL DESCRIPTION

1. Power Button / Power on Indicator Master ON/OFF for the UPS. Indicates that the UPS is on and supplying power.

2. UPS Status / Fault / Replace Battery LED Indicator Indicates the status of the UPS, displaying whether it is operating in Line, Battery or Bypass Mode, if it has an internal fault or if the battery needs to be replaced.

3. Multifunction LCD Readout Shows UPS status, information, settings and events.

4. Function Buttons Scroll up, scroll down, select and cancel LCD menu.

5. Input Circuit Breaker Provides input overload and fault protection.

6. Battery Backup & Surge Protected Outlets Provides battery backup and surge protection. They ensure power is provided to connected equipment over a period of time during a power failure.

Critical / Noncritical Load Allows the creation of load priorities to ensure that battery power reserves are transferred to specified outlets during a power outage. The unit can be programmed to provide additional runtime for equipment connected to the “CRITICAL” outlets, while stopping the power supply to equipment connected to “NONCRITICAL” outlets after a designated period of time.

7. Serial Port Serial port provides communication between the UPS and the computer. The UPS can control the computer’s shutdown during a power outage through the connection while the computer can monitor the UPS and alter its various programmable parameters.

8. USB port This is a connectivity port which allows communication and control between the UPS and the connected computer. It is recommended to install the PowerPanel® Business Edition Agent software on the PC/Server connected with the USB cord.

9. Surge Protected Communication Ports RJ-45/RJ-11 These ports are used to protect standard RJ-45/RJ-11 based products (ADSL, LAN, Phone/ Modem-Lines) and cabling systems from surges.

10. Relay Output Connector Convert UPS signals into real potential-free Dry Contacts for industrial control.

11. SNMP/HTTP Network slot Slot to install the optional SNMP card for remote network control and monitoring.

12. Extended Runtime Battery Module Connector Connection for additional CyberPower XL Battery modules.

13. EPO (Emergency Power Off) Connector Enables an emergency UPS Power-Off from a remote location.

14. AC Input Inlet Connect the AC Power cord to a properly wired and grounded outlet.

OL1000EXL / OL1500EXL OL2000EXL / OL3000EXL

Page 6

BASIC OPERATION

OL1000EXL / OL1500EXL

OL2000EXL OL3000EXL

Page 7

OPERATION INSTRUCTIONS FOR LCD MODULE

LED INDICATORS – UPS STATUS

LED Indicators

Color

UPS Status Description

ON/OFF

White

UPS power is on.

ON-LINE

Green

UPS is operating in Line Mode.

BATTERY ON

Yellow

UPS is operating in Battery Mode.

BYPASS

Yellow

UPS is operating in Bypass Mode, Manual Bypass or ECO (Economy) Mode.

FAULT

Red

UPS has an internal fault. See “Trouble Shooting” for additional information.

REPLACE BATTERY

Red

Battery will soon need to be replaced due to insufficient runtime.

LCD SCREEN – UPS STATUS

LCD Screen

UPS Status Description

Line Mode

UPS is operating in Line Mode.

Battery Mode

UPS is operating in Battery Mode.

Bypass Mode

UPS is operating in Bypass Mode.

Manual Bypass

UPS is operating in Manual Bypass.

ECO Mode

UPS is operating in ECO (Economy) Mode.

BUTTON OPERATION

Button

Operation Description

ON/OFF

Press this button to turn on or turn off UPS.

▲

Press this button to scroll up in the LCD menu.

▼

Press this button to scroll down in the LCD menu.

ENTER

Press this button to select an option.

ESC

Press this button to cancel or return to previous LCD menu.

Page 8

LCD SETUP FUNCTIONS

MULTI-FUNCTION LCD MAIN MENU

Press “Enter” button to activate “MAIN MENU”.

MAIN MENU submenu

Function Description

Information

Displays the UPS information.

Configure

Displays the UPS settings that can be configured by the user.

Event Log

Displays the 3 most recent events, by event count, time (day/hour/minute), and event description.

LCD INFORMATION READOUT

There are 19 types of UPS information available for display.

1. Press the “ENTER” button to activate the “MAIN MENU”.

2. Press the “▲” and “▼” buttons to scroll to the “Information” option.

3. Press the “ENTER” button to select the “Information” submenu.

4. Press the “▲” and “▼” buttons to scroll through the “Information” submenu in the following table.

5. Press the “ESC” button to return to UPS Status.

Information Submenu

Description

O/P Volt = XXX.XV

Displays the Output Voltage

O/P Freq = XX.XHz

Displays the Output Frequency

I/P Volt = XXX.XV

Displays the Input Voltage

I/P Freq = XX.XHz

Displays the Input Frequency

O/P Load = XXX%

Displays the Output Load as a Percentage of Maximum load

O/P Amp = X.XA

Displays the Output Current

O/P Watt =XXXXXW

Displays the Output Wattage

O/P VA =XXXXXVA

Displays the Output VA

BAT Volt = XXX.XV

Displays the Battery Voltage

BAT Cap = XXX%

Displays the Estimated Percentage of Battery Capacity

BAT Runtime =XXXM

Displays the Estimated Battery Runtime in Minutes

EBM Number = X

Displays the External Battery Module Number

TEMP =XX°C / XXX°F

Displays the Approximate inside Temperature in both ℃ (Celsius) and ℉ (Fahrenheit) for the UPS

SBM = XXXXX XH(M)

Displays the stage of Smart Battery Management with Operation Time

Rating = XXK VA

Displays the UPS Rating

MCU Ver = XXXX

Displays the MCU Firmware Version

Model Name

Displays the UPS Model Name

Date & Time

- - - - / - - / - - - -:- -

Displays the present Date & Time

Next BAT Change XXX / XXXX

Displays the next Battery Change Date & Time

Page 9

LCD SETUP FUNCTIONS

LCD EVENT LOG

3 Event Logs of UPS can be recorded.

1. Press the “ENTER” button to activate the “MAIN MENU”.

2. Press the “▲” and “▼” buttons to scroll to the “Event Log” option.

3. Press the “ENTER” button to select the “Event Log” submenu.

4. Press the “▲” and “▼” buttons to scroll through the “Event Log” submenu in the following table.

5. Press the “ESC” button to return to UPS Status.

Event Log Submenu

Description

(X)

XXDXXHXXM (without PowerPanel® Business or RMCARD302)

- - / - - - -:- - (with PowerPanel® Business or RMCARD302)

Event Content

MULTI-LANGUAGE INTERFACE

Users can configure 1 of the 4 available languages for display. ([English], [Español-Spanish], [Français-French], [Deutsch-German])

1. Press the “ENTER” button to activate the “MAIN MENU”.

2. Press the “▲” and “▼” buttons to scroll to the “Configure” option.

3. Press the “ENTER” button to select the “Configure” submenu.

4. Press the “▲” and “▼” buttons to scroll through the “Language” options.

5. Press the “ENTER” button to select the “Language” submenu.

6. Press the “▲” and “▼” buttons to scroll to the language that you want to select. You may be prompted to save the selection, if so press the “ENTER” button to save the setting.

7. Press the “ESC” button to cancel or return to previous LCD menu.

LCD SETTINGS CONFIGURATION

There are 22 UPS settings that can be configured by the user.

1. Press the “ENTER” button to activate the “MAIN MENU”.

2. Press the “▲” and “▼” buttons to scroll to the “Configure” option.

3. Press the “ENTER” button to select the “Configure” submenu.

4. Press the “▲” and “▼” buttons to scroll to the “Configure” submenu in the following table.

5. Press the “ENTER” button to select the setting you want to configure.

The first configuration parameter will be displayed on the second column of LCD screen.

6. Press the “▲” and “▼” buttons to scroll through the different parameters.

7. Press the “ENTER” button to select the parameter you want to change.

You may be prompted to save the selection, if so press the “ENTER” button to save the setting. Some options are saved and started automatically. (See the following table for additional details.)

8. Press the “ESC” button to cancel or return to the previous LCD menu.

Page 10

LCD SETUP FUNCTIONS

Configure Submenu

Available Settings

Default Setting

Output Voltage*

= [200V] [208V] [220V] [230V] [240V]

230V*

Sync Freq Window

Range= [+/- 1%] [+/- 2%] [+/- 3%] [+/- 4%] [+/- 5%]

[+/- 6%] [+/- 7%] [+/- 8%] [+/- 9%] [+/-10%]

+/- 5%

Bypass V Window

Range= [+10%/-10%] [+10%/-15%] [+10%/-20%]

[+15%/-10%] [+15%/-15%] [+15%/-20%]

+10%/-15%

Bypass Condition

[Check Freq/Volt] [Check Volt Only] [No Bypass]

Check Freq/Volt

ECO Mode**

[Disable] [Enable]

Disable

[V Range= +/-15%] [V Range= +/-10%] (for [Enable])

V Range= +/-10%

Manual Bypass

[Disable] [Enable]

Disable

Battery Test

[Activate?]

None

Audible Alarms

[Disable] [Enable]

Enable

EBM Number

= [0] [1] [2] [3] [4] [5] [6] [7] [8] [9] [10]

Wiring Fault

[Disable] [Enable]

Disable

NCL Control

[Outlet On] [Outlet Off]

Outlet On

Language

[English] [Español-Spanish] [Français-French] [Deutsch-German]

English

Generator Mode***

[Disable] [Enable]

Disable

Communication

[Disable] [Enable]

Enable

Dry Relay Set

[I/P Power Fail] [Battery Low] [Summary Alarm] [UPS On Bypass] [UPS Fail]

I/P Power Fail

Converter Mode****

[Converter Off] [O/P Freq = 50Hz] [O/P Freq = 60Hz]

Converter OFF

Screen Saver

[Disable] [1 Minutes] [5 Minutes]

5 minutes

Clear Event Log

[Activate?]

None

Button OFF LOCK

[Disable] [Enable]

Disable

Charger Function

[SBM] [Constant]

SBM

Signal Inputs

[Disable] [EPO] [ROO]

Disable

Charger Check

[Disable] [Enable]

Disable

*) 200V are derated by 20%, 208V are derated by 10%

Output voltage default setting depends on different nation or order requested.

**) This function can’t be set when Manual Bypass, Generator Mode or Converter Mode is enabled. ***) UPS has no bypass when Generator Mode is enabled. ****) UPS has no bypass when Converter Mode is enabled. This function can only be set before the UPS is on.

Page 11

LCD SETUP FUNCTIONS

SILENCING AUDIBLE ALARMS

1. Press any of four function buttons on the LCD module; Note: the alarm can not be turned off for a “Battery Low” condition. This condition will still result in an audible alarm.

2. Change the 'Audible Alarms' option to 'Disable' in the LCD screen and it will no long give an audible alarm for any malfunction.

MANUAL BATTERY TEST

Select 'Active' in the 'Battery Test' portion of the LCD screen and the unit will perform a manual battery test.

GRAPHICAL LOAD/BATTERY CAPACITY DISPLAY

1. Press the “ESC” button to return to UPS Status.

2. Press the “▲” and “▼” buttons to scroll to the “LOAD“ and “BAT“ Capacity.

3. Press the “▲” and “▼” buttons to scroll to the “Charging” or “Discharging” Capacity.

Discharging Capacity

The LCD screen displays the remaining battery capacity with a graphical icon while on Battery Mode.

Charging Capacity The LCD screen displays the battery capacity during charging with a graphical icon while on Line Mode.

LOAD and BAT Capacity The LCD screen displays the Load and Battery capacity with a graphical icon.

Page 12

MAINTENANCE

Storage

To store your UPS for an extended period, cover it and store with the battery fully charged. Recharge the battery every three months to ensure

battery life.

Battery Replacement

Please read and follow the Safety Instructions before servicing the battery. Battery replacement should be performed by trained personnel who are familiar with the procedures and safety precautions. Make a note of the replacement Battery tray number.

Safety Precautions

CAUTION! Only use replacement batteries which are certified by CyberPower Systems. Use of incorrect battery type is an electrical

hazard that could lead to explosion, fire, electric shock, or short circuit.

CAUTION! Batteries contain an electrical charge that can cause severe burns. Before servicing batteries, please remove any conductive materials such as jewelry, chains, wrist watches, and rings.

CAUTION! Do not open or mutilate the batteries. Electrolyte fluid is

harmful to the skin/eyes and may be toxic.

CAUTION! To avoid electric shock, turn off and unplug the UPS from the wall receptacle before servicing the battery. CAUTION! Only use tools with insulated handles. Do not lay tools or metal parts on top of the UPS or battery terminals.

Replacement Batteries

Please refer to the front side of the UPS for the model number of the correct replacement batteries. For battery procurement, log onto www.CPSww.com, or contact your local dealer.

Battery Disposal

Batteries are considered hazardous waste and must be disposed of properly. Contact your local government for more information about proper disposal and recycling of batteries. Do not dispose of batteries in fire.

Battery Installation

Step 1: Remove the front panels

Step 2: Remove the retaining screws from the cable protection cover and then remove

the cover itself

Step 3: Unscrew the connectors fixed plates on the battery retaining cover

Step 4: Pull the battery tray out slowly and then put the new battery tray back into the compartment

Step 5: Fasten back the connectors on the battery retaining cover. Then insert the battery connectors and tighten the screws of battery retaining cover

Step 6: Install the front panels

Page 13

TECHNICAL SPECIFICATIONS

*)200V are derated by 20%, 208 V are derated by 10%

Model

OL1000EXL

OL1500EXL

OL2000EXL

OL3000EXL

Configuration

Capacity (VA)

1000VA

1500VA

2000VA

3000VA

Capacity (Watts)

900W

1350W

1800W

2700W

Form Factor

Tower

Energy-saving Technology

Yes, ECO Mode Efficiency > 93%

Input

Input Voltage Range

120~139Vac for 0~ 60% Load 140~159Vac for 0~ 70% Load 160~179Vac for 0~ 80% Load 180~189Vac for 0~ 90% Load 190~280Vac for 0~100% Load

Input Frequency Range

40~70Hz

Input Power Factor

0.99

Cold Start

Yes

Output

Output Waveform

Sine wave

Output Voltage*

200, 208, 220, 230, 240Vac (Configurable) ±2%

Output Frequency

50 / 60Hz (Auto-Sensing or Configurable) ±0.25Hz

Transfer Time (Typically)

0ms

Rated Power Factor

0.9

Harmonic Distortion

THD < 3% at Linear Load, < 5% at Non-linear Load

Crest Factor

3 : 1

ECO Mode Voltage Regulation

±10%, ±15% (Configurable)

UPS Outlets

(9) IEC C13

(8) IEC C13, (1) IEC C19,

Protection

Surge Protection

IEC 61000-4-5 Level 3

Phone / Network Protection

RJ11/RJ45 (One In/One Out)

Overload Protection

Line Mode： 105~125% Load for 1 min, 126~150% Load for 10 sec Battery Mode： 105~130% Load for 10 sec, 131~150% Load for 2 sec

Short Circuit Protection

UPS Output Cut off Immediately or Input Fuse / Circuit Breaker Protection

Battery

Specifications

(3) 12V/9AH

(6) 12V/9AH

Recharge Time (Typically)

5 hours

Sealed, Maintenance Free

Yes

Hot-Swappable

Yes

Status Indicators

LCD Screen

Multi-Function LCD Readout that Supports： Multi-Language Interface, (19) Types of Read Out,

(22) Types of Function Setting, (3) Event Logs

LED Indicators

Power On (White), Line Mode (Green), Battery Mode (Yellow), Bypass Mode (Yellow), Fault (Red), Replace Battery (Red)

Audible Alarms

Battery Mode, Battery Low, Overload, UPS Fault, Replace Battery

Environment

Operating Temperature

32℉ to 104℉ ( 0℃ to 40℃)

Operating Relative Humidity

0 to 90% Non-Condensing

Management

On-Device Features

Self Test, Auto-Charge, Auto-Restart, Auto-Overload Recovery

Connectivity Ports

(1) Serial Port (RS232), (1) USB Port, (1) Relay Out

SNMP/HTTP Capable

(1) Expansion Port (With optional SNMP card)

Software

Power Management Software

PowerPanel® Business Edition

Physical

Dimensions

15.6 x 6.6 x 9.1in. (397 x 167 x 232mm)

16.3 x 8.3 x 13.2in. (414 x 212 x 336mm)

Net Weight

34.1lbs(15.5Kg)

66.0lbs(30.0Kg)

Safety

Conformance Approvals

CE, VCCI, BSMI

Page 14

TROUBLE SHOOTING

Problem

Possible Cause

Solution

Warning

O/P Overload

Your equipment requires more power than the UPS can provide. If the UPS is in Line Mode then it will transfer to Bypass Mode; if the UPS is in Battery Mode it will shutdown.

Shut off non-essential equipment. If this solves the overload problem, the UPS will transfer to normal operation.

Load Over XXX%

Your equipment requires more power than the setting in the Power Management Software (PowerPanel

Business) will allow.

Shut off the non-essential equipment or increase the level in the Power Management Software.

Battery Mode

UPS is operating on battery power.

Save your data and perform a controlledshutdown.

Battery Low

UPS is operating on battery power and will be shutting down soon due to extremely low battery voltage.

UPS will restart automatically when acceptable utility power returns.

BAT Disconnected

Missing battery power.

Check battery connector and battery breaker.

Battery Failure

UPS has failed a Battery Test.

1. Check battery connector and battery breaker.

2. Contact technical support to replace the battery.

Replace Battery

Battery will soon need to be replaced due to insufficient runtime.

Contact technical support to replace the battery.

EPO OFF

Missing the EPO connection.

Check the EPO connection.

Wiring Fault Line and neutral wires are reversed.

Exchange line and neutral wires.

Missing ground wire.

Connect ground wire.

No ground wire.

Disable Wiring Fault alarm on LCD panel.

Line Abnormal

Wrong utility power backed up during UPS autorestart.

Check whether voltage or frequency of utility power is out of range.

Output Short

Output short circuit.

Your attached equipment may have problems, please remove them and check again.

Over Temperature

High ambient temperature.

Check the fan for operation and if the ventilation hole has been covered.

Coldstart Lock

UPS is locked to prevent consuming battery power during shipping.

Plug into utility power for first-time operation.

Autorestart Lock

“Automatic Restore” is disabled in Power Management Software (PowerPanel® Business)

Press “ON/OFF“ button to turn on UPS

Fault

Over Charge

Battery is overcharged.

1. Remove battery connector and check charger voltage.

2. Contact CyberPower for repair.

Charger Failure

Charger has failed.

High O/P V

Output voltage is too high.

1. Shut down UPS and turn off input breaker.

2. Contact CyberPower for repair.

Low O/P V

Output voltage is too low.

Bus Fault

Internal DC bus voltage is too high or too low.

Fan Error

Internal Fan has failed.

CyberPower Systems Inc.

www.cpsww.com

Entire contents copyright© 2014 CyberPower Systems Inc., All rights reserved. Reproduction in whole or in part without permission is prohibited. PowerPanel® Business Edition and PowerPanel® Personal Edition are trademarks of CyberPower Systems Inc.

Cyber Power OL1000EXL, OL2000EXL, OL1500EXL, OL3000EXL User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual