This manual contains important instructions. Please read and follow all instructions carefully during installation and operation of the unit. Read this manual
thoroughly before attempting to unpack, install, or operate the UPS.
CAUTION! The UPS must be connected to a grounded AC power
outlet with fuse or circuit breaker protection. DO NOT plug the UPS into
an outlet that is not grounded. If you need to power-drain this equipment,
turn off and unplug the unit.
CAUTION! The battery can power hazardous components inside the
unit, even when the AC input power is disconnected.
CAUTION! The UPS should be placed near the connected equipment
and easily accessible.
CAUTION! To prevent the risk of fire or electric shock, install in a
temperature and humidity controlled indoor area, free of conductive
contaminants. (Please see specifications for acceptable temperature and
humidity range).
CAUTION! (No User Serviceable Parts): Risk of electric shock, do
not remove cover. No user serviceable parts inside. Refer servicing to
qualified service personnel.
CAUTION! (Non-Isolated Battery Supply): Risk of electric shock,
battery circuit is not isolated from AC power source; hazardous voltage
may exist between battery terminals and ground. Test before touching.
CAUTION! To reduce the risk of fire, connect the UPS to a branch
circuit with 40 amperes (OL6000) / 50 amperes (OL8000) / 70 amperes
(OL10000) maximum over-current protection in accordance to CE
requirement.
CAUTION! The AC outlet where the UPS is connected should be close
to the unit and easily accessible.
CAUTION! Please use only VDE-tested, CE-marked mains cable, (e.g.
the mains cable of your equipment), to connect the UPS to the AC outlet.
CAUTION! Please use only VDE-tested, CE-marked power cables to
connect any equipment to the UPS.
CAUTION! When installing the equipment, ensure that the sum of the
leakage current of the UPS and the connected equipment does not
exceed 3.5mA.
medical applications involving life support equipment and/or patient care.
CAUTION! DO NOT USE WITH OR NEAR AQUARIUMS! To reduce
the risk of fire, do not use with or near aquariums. Condensation from
the aquarium can come in contact with metal electrical contacts and
cause the machine to short out.
CAUTION! Do not dispose of batteries in fire as the battery may
explode.
CAUTION! Do not open or mutilate the battery, released electrolyte is
harmful to the skin and eyes.
CAUTION! A battery can present a risk of electric shock and high short
circuit current. The following precaution should be observed when
working on batteries
1. Remove watches, rings or other metal objects.
2. Use tools with insulated handles.
CAUTION! The unit has a dangerous amount of voltage. When the
UPS indicators is on, the units may continue to supply power thus the
unit’s outlets may have a dangerous amount of voltage even when it’s not
plugged in to the wall outlet.
CAUTION! Make sure everything is turned off and disconnected
completely before conducting any maintenance, repairs or shipment.
CAUTION! Connect the Protection Earth (PE) safety conductor before
any other cables are connected.
CAUTION! The UPS is a professional equipment with a total rated
power larger than 1kW. The equipment complies with IEC61000-3-12
provided that the short-circuit ratio is larger than or equal to 66 at the
interface point between the user’s power supply and the power grid. It is
the responsibility of the installer or user of the equipment to ensure, by
consultation with the power supply department if necessary, that the UPS
is connected only to a power supply with a short-circuit ratio Rsce larger
than or equal to 66.
WARNING! (Fuses): To reduce the risk of fire, replace only with the
same type and rating of fuse.
CAUTION! The OL6000 / OL8000 / OL10000 models are
permanently-connected equipment and only qualified maintenance
personnel may carry out installations.
CAUTION! Do not unplug the unit from AC Power during operation, as
this will invalidate the protective ground insulation.
CAUTION! To avoid electric shock, turn off and unplug the unit before
installing the input/output power cord with a ground wire. Connect the
ground wire prior to connecting the line wires!
CAUTION! Do not use an improper size power cord as it may cause
damage to your equipment and cause fire hazards.
CAUTION! Wiring must be done by qualified personnel.
CAUTION! DO NOT USE FOR MEDICAL OR LIFE SUPPORT
EQUIPMENT! Under no circumstances this unit should be used for
DO NOT INSTALL THE UPS WHERE IT WOULD BE EXPOSED TO
DIRECT SUNLIGHT OR NEAR A STRONG HEAT SOURCE!
DO NOT BLOCK OFF VENTILATION OPENINGS AROUND THE
HOUSING!
DO NOT CONNECT DOMESTIC APPLIANCES SUCH AS HAIR
DRYERS TO UPS OUTPUT SOCKETS!
SERVICING OF BATTERIES SHOULD BE PERFORMED OR
SUPERVISED BY PERSONNEL KNOWLEDGE OF BATTERIES AND
THE REQUIRED PRECAUTIONS. KEEP UNAUTHORIZED
PERSONNEL AWAY FROM BATTERIES!
* PowerPanel® Business Edition software is available
on our website. Please visit www.cpsww.com and go
to the Software Section for FREE download.
Page 4
HARDWARE INSTALLATION
3
HARDWARE INSTALLATION
These versatile UPS systems can be mounted in a rackmount or vertical
tower orientation. This versatility is especially important to growing
organizations with changing needs that value having the option to
position a UPS on a floor or in a rackmount system. Please follow the
instructions below for the respective mounting methods.
SAFETY PRECAUTIONS
CAUTION! To prevent the risk of fire or electric shock, only use the
supplied hardware to attach the mounting brackets.
RACKMOUNT INSTALLATION
Step 1: Remove the dust covers
Remove the dust covers *10pcs from the screw holes.
Step 3: Rackmount rail Installation
The rails adjust to mount in 48-cm (19-inch) racks from 52 to 91.5cm
(20.5 to 36 inches) deep. Select the proper holes in the rack for
positioning the UPS in the rack. The UPS takes up 3 rack units, rack
holes positions 1 through 9.
Position the guide screws on the rails into the rear rack square holes to
temporarily support the rails in place. Tighten the front rail screws on the
rack.
Adjust the rail depth to match your rack depth. Attach the rackmount rail
to your rack with two screws and two plastic washers at the front of the
rack. (Located in position 4 & position 8) Tighten the M5X6L screws on
the front bracket. Secure the rail to the rear of the rack with two M5X6L
screws and two plastic washers.
How to slide the UPS out from the rack
The UPS will be secured by a safety locking mechanism midway of
pulling it out of the rack. Use both hands to hold the UPS and press the
safety locking tab to pull the UPS out.
Step 5: Place and secure the UPS on the rails
Slide the hanging brackets on the UPS into the rails mounted in the rack
with the front of the unit facing toward you. Secure the UPS to your rack
with four M5X12L*4pcs screws at the front of the rack. (Located in
position 5 & position 7)
Step 1: Adhere the rubber feet on the bottom side of base stands
Adhere the protective rubber feet on the bottom side of UPS.
Step 3: Rotate the Multifunction LCD Module
Unscrew the upper panel of the UPS. Separate the upper panel from the
UPS. Gently lift the LCD module out. Rotate it to the tower orientation.
Reinstall it for a tower configuration.
Step 2: Attach the base stands and attach the dust covers
Secure the tie bracket with the screws (M5X7*4pcs). Insert dust covers
into the screw holes that are not being used.
ELECTRICAL INSTALLATION
After completing the hardware installation of the UPS, you are now ready
to plug in the UPS and connect your equipment.
Step 1: Remove the cover from the PDU’s
Loosen the two screws and remove the cover from the PDU’s to expose
the connectors.
Step 2: Attach the PDU’s to the Power module
Align the connectors of the PDU’s with the connectors of the Power
module to attach the device and tighten the two screws to fix the cover on
the PDU or HW PDU.
Step 3: Screw the PDU’s
Secure the PDU’s to the Power module with four screws.
After completing the hardware installation of the UPS, you are now ready
to plug in the UPS and connect your equipment.
SAFETY PRECAUTIONS
CAUTION! Installation environment should be in a temperature and
humidity controlled indoor area free of conductive contaminants. Do not
install this UPS where excessive moisture or heat is present (Please see
specifications for acceptable temperature and humidity range).
CAUTION! Never install a UPS, or associated wiring or equipment,
during a lightning storm.
CAUTION! Do not work alone under hazardous conditions.
CAUTION! In case of the risk of electric shock, do not remove the top
cover.
CAUTION! The battery can energize hazardous live parts inside even
when the AC input power is disconnected.
Page 8
INSTALLING YOUR UPS SYSTEM
7
SYSTEM BLOCK DIAGRAM
Output
Input
Filter
PFC
AC/DC
BUS
Inverter
DC/AC
STS
Charger
AC/DC
Internal
Bypass
Battery
Output
Filter
Input
Line Mode
Battery Mode
Bypass Mode
Control
&
Monitoring
LCD Module
USB & DB9
SNMP Slot
Bypass
Switch
Maintenance
Bypass
Maintenance Bypass
HARDWARE INSTALLATION GUIDE
1. Battery charge loss may occur during shipping and storage. Before
using the UPS, it’s strongly recommended to charge batteries for four
hours to ensure the batteries’ maximum charge capacity. To recharge the
batteries, simply plug the UPS into an AC outlet.
2. When using the included software, connect either the serial or the
USB cable between the computer and the corresponding port on the UPS.
Note: If the USB port is used, the serial port will be disabled. They cannot
be used simultaneously. After connecting to either the USB port or the
Serial port on the UPS, a computer with the PowerPanel® Business
Edition Agent software installed can control the operating schedule,
battery test, outlets, as well as obtain UPS status information. However,
other computers with PowerPanel® Business Edition Client software can
only obtain UPS status information via LAN connection.
3. Connect your computer, monitor, and any externally-powered data
storage device (Hard drive, Tape drive, etc.) into the outlets only when
the UPS is off and unplugged. DO NOT plug a laser printer, copier, space
heater, vacuum, paper shredder or other large electrical device into the
UPS. The power demands of these devices will overload and possibly
damage the unit.
6. This UPS is equipped with an auto-charge feature. When the UPS is
plugged into an AC outlet, the battery will automatically charge, even
when the unit is switched off.
7. To maintain an optimal battery charge, leave the UPS plugged into an
AC outlet at all times.
8. Before storing the UPS for an extended period of time, turn the unit
OFF. Then cover it and store it with the batteries fully charged. Recharge
the batteries every three months to ensure good battery capacity and
long battery life. Maintaining a good battery charge will help prevent
possible damage to the unit from battery leakage.
9. The UPS has one USB port (default) and one Serial port that allows
connection and communication between the UPS and any attached
computer running the PowerPanel® Business Edition Agent software. The
UPS can control the computer’s shutdown during a power outage
through the connection while the computer can monitor the UPS and alter
various programmable parameters. Note: Only one communication port
can be used at a time. The port not in use will automatically become
disabled or the serial port will be disabled if both ports are attached.
4. To protect a fax machine, telephone, modem line or network cable,
connect the telephone or network cable from the wall jack outlet to the
jack marked “IN” on the UPS and connect a telephone cable or network
cable from the jack marked “OUT” on the UPS to the modem, computer,
telephone, fax machine, or network device.
5. Press the ON/OFF switch to turn the UPS on. The Power-On indicator
light will display when activated. If an overload is detected, an audible
alarm will sound and the UPS will continuously emit two beeps per
second. For resetting the unit, unplug some equipment from the outlets.
Make sure your equipment carries a load current within the unit’s safe
range, (refer to the technical specifications).
10. EPO (Emergency Power Off) Port:
EPO ports allow administrators the capability to connect the UPS unit to
customer-supplied EPO switches. These installations give operators a
single access point to immediately power-off all equipment connected to
the UPS during an emergency.
11. To avoid electric shock, turn the unit OFF and disconnect the unit
from utility power before hardwiring the UPS (in/out power cord). The
in/out power cord MUST be grounded.
Check branch circuit breaker rating and wiring dimensions with the following table.
INPUT/ OUTPUT CONFIGURATION
Hardwire the input/output terminals as shown in the following diagram.
SAFETY PRECAUTIONS
CAUTION! Input and Output circuit breakers must be “OFF” during the building installation.
CAUTION! An additional two pole disconnect device is necessary during the building installation.
CAUTION! Disconnected EPO will immediately shut down the logic circuit output of the UPS. Wiring the EPO signal is optional.
CAUTION! Local safety rules may require a separate, external EPO to turn off output circuit breakers. Refer to local wiring rules, the EPO should use
approved components.
Step 1: Remove the inspection window cover
Loosen the four screws to remove the inspection window cover.
Step 2: Remove the terminal block cover
Loosen the four screws to remove the terminal block cover.
1. If the Bypass circuit is shorted and the UPS is running in Line Mode or Battery Mode, backfeed protection will be active and the external isolation device
(Magnetic Contactor) will open.
2. Save your data and perform a controlled shutdown.
3. Contact CyberPower for repair.
WITHOUT BACKFEED PROTECTION CONFIGURATION
1. Hardwire the input terminals as shown in the following diagram.
2. Do not remove the interconnection wires (Jumper1 / Jumper2) on “Backfeed Protection Connector”.
WITH BACKFEED PROTECTION CONFIGURATION
1. Customers should provide an external isolation device (Magnetic Contactor) which is upstream and outside the UPS and capable of supporting the UPS
2. Remove the interconnection wires (Jumper1 / Jumper2) on “Backfeed Protection Connector”.
3. Hardwire the input terminals and “Backfeed Protection Connector” as shown in the following diagram.
4. The external isolation device must be installed in the Mains path.
Master ON/OFF for the UPS. Indicates that the UPS is on and supplying
power.
2. UPS Status / Fault / Replace Battery LED Indicator
Indicates the status of the UPS whether is operating in Line, Battery or
Bypass Mode, or the UPS has an internal fault and the battery need to be
replaced.
3. Multifunction LCD Readout
Shows UPS status, information, settings and events.
4. Function Buttons
Scroll up, scroll down, select and cancel LCD menu.
5. USB port
This is a connectivity port which allows communication and control
between the UPS and the connected computer. It is recommended to
install the PowerPanel® Business Edition Agent software on the
PC/Server connected with the USB cord.
6. Serial Port
Serial port provides communication between the UPS and the computer.
The UPS can control the computer’s shutdown during a power outage
through the connection while the computer can monitor the UPS and alter
its various programmable parameters.
7. Surge Protected Communication Ports RJ-45/RJ-11
These ports are used to protect standard RJ-45/RJ-11 based products
(ADSL, LAN, Phone/ Modem-Lines) and cabling systems from surges.
8. Relay Output Connector
Convert UPS signals into real potential-free Dry Contacts for industrial
control.
9. SNMP/HTTP Network slot
Slot to install the optional SNMP card for remote network control and
monitoring.
10. Backfeed Protection Connector
Prevents power feedback from the inverter to utility power in case of
power failure and a fault in the bypass circuit.
11. EPO (Emergency Power Off) Connector
Enables an emergency UPS Power-Off from a remote location.
Provide UPS output to connected equipment when turned to Normal.
Provide utility power to connected equipment when turned to Bypass.
3. Input / Output Terminal Block
Connect to utility power / your equipment.
4. Interlock Bracket
Avoid turning the “Manual Bypass Switch“ under normal operation.
5. Inspection Window
Visual check the wiring condition and secure the terminal.
6. Input / Output Connectors
Use these connectors to attach the PDU or HW PDU to the Power
module.
7. Connectors Cover
Provides safety protection when removing the PDU or HW PDU.
8. Output Circuit Breaker
Provides output overload and fault protection.
9. Battery Backup & Surge Protected Outlets
Provides battery backup and surge protection. They ensure power is
provided to connected equipment over a period of time during a power
failure.
Critical / Noncritical Load
Allows the creation of load priorities to ensure that battery power
reserves are transferred to specified outlets during a power outage. The
unit can be programmed to provide additional runtime for equipment
connected to the “CRITICAL” outlets, while stopping the power supply to
equipment connected to “NONCRITICAL” outlets after a designated
period of time.
The first configuration parameter will be displayed on the second column of LCD screen.
6.Press the “▲” and “▼” buttons to scroll through the different parameters.
7.Press the “ENTER” button to select the parameter you want to change.
You may be prompted to save the selection, if so press the “ENTER” button to save the setting. Some options are saved
and started automatically. (See the following table for additional details.)
8.Press the “ESC” button to cancel or return to the previous LCD menu.
capacity with a graphical icon while on Battery Mode.
Charging Capacity
The LCD screen displays the battery capacity during
charging with a graphical icon while on Line Mode.
LOAD and BAT Capacity
The LCD screen displays the Load and Battery capacity
with a graphical icon.
This function can’t be set when Manual Bypass, Generator Mode or Converter Mode is enabled.
2
UPS has no bypass when Generator Mode is enabled.
3
UPS has no bypass when Converter Mode is enabled. This function can only be set before the UPS is on.
SILENCING AUDIBLE ALARMS
1.Press any of four function buttons on the LCD module; Note: the alarm can not be turned off for a “Battery Low”
condition. This condition will still result in an audible alarm.
2.Configure “Audible Alarms” as “Disable” on the LCD module and it will stop warning of any malfunction audibly.
MANUAL BATTERY TEST
Configure “Battery Test” as “Active” on the LCD module; and it will perform the “Manual Battery Test”
Graphical Load/Battery Capacity Display
1.Press the “ESC” button to return to UPS Status.
2.Press the “▲” and “▼” buttons to scroll to the “LOAD” and “BAT” Capacity.
3.Press the “▲” and “▼” buttons to scroll to the “Charging” or “Discharging” Capacity.
LCD MODULE REMOTE CONTROL and WALL-MOUNTING INSTRUCTIONS
20
REMOTE CONTROL
Step 1: Remove the Multifunction LCD Module
Unscrew the right panel of the Power module. Separate the right panel
from the UPS. Gently lift the LCD module out. Reinstall the right panel.
WALL-MOUNTING INSTRUCTIONS
Step 1: Remove the Multifunction LCD Module
Unscrew the right panel of the Power module. Separate the right panel
from the UPS. Gently lift the LCD module out. Reinstall the right panel.
Step 2: Connect the DB26 Cable
Connect a DB26 cable (not included) from LCD module to the “Remote
Control Port” on the front panel as shown in the following figure.
Step 2: Rotate the DB26 Connector of LCD Module
Step 3: Connect the DB26 Cable
Connect a DB26 cable (not included) from LCD module to the “Remote
Control Port” on the front panel as shown in the following figure.
Step 4: Mount LCD Module on the Wall
SAFETY PRECAUTIONS
CAUTION! It must be done by qualified personnel.
CAUTION! To avoid electric shock, turn off and unplug the unit before installing REMOTE CONTROL or WALL-MOUNTING INSTRUCTIONS.
To store your UPS for an extended period, cover it and store with the
battery fully charged. Recharge the battery every three months to ensure
battery life.
Battery Replacement
Please read and follow the Safety Instructions before servicing the
battery. Battery replacement should be performed by trained personnel
who are familiar with the procedures and safety precautions. Make a note
of the replacement Battery module number.
CAUTION! To avoid electric shock, turn off and unplug the UPS from
the wall receptacle before servicing the battery.
CAUTION! Only use tools with insulated handles. Do not lay tools or
metal parts on top of the UPS or battery terminals.
Replacement Batteries
Please refer to the front side of the Battery module for the model number
of the correct replacement batteries. For battery procurement, log onto
www.CPSww.com, or contact your local dealer.
Safety Precautions
CAUTION! Only use replacement batteries which are certified by
Cyber Power Systems. Use of incorrect battery type is an electrical
hazard that could lead to explosion, fire, electric shock, or short circuit.
CAUTION! Batteries contain an electrical charge that can cause
severe burns. Before servicing batteries, please remove any conductive
materials such as jewelry, chains, wrist watches, and rings.
CAUTION! Do not open or mutilate the batteries. Electrolyte fluid is
harmful to the skin/eyes and may be toxic.
Battery Replacement
Battery Disposal
Batteries are considered hazardous waste and must be disposed of
properly. Contact your local government for more information about
proper disposal and recycling of batteries. Do not dispose of batteries
in fire.
Cyber Power Systems encourages environmentally sound methods for
disposal and recycling of its UPS products.
Please dispose and/or recycle your UPS and batteries in accordance with
local regulations.
Step 1: Remove the front panels Step 2: Remove the retaining screws from
the cable protection cover and then remove
the cover itself
Step 4: Insert the battery connectors and tighten
the screws of battery retaining cover
Step 5: Install the front panels, then to execute battery test via the LCD
control panel, go to the Configuration Menu, then scroll to the UPS
Diagnostic then select battery test and Activate, then scroll to Reset
ReplaceBAT to reset the battery replacement date. This operation can
also be done via PowerPanel® Business Edition Agent or RMCARD web
interface if it is installed. Please see their respective User Manuals for
detailed instructions.
Step 3: Pull the battery trays out slowly and
then put the new battery trays back into the
compartment
This operation allows qualified personnel to remove the detachable PDU or HW PDU from the Power module for routine maintenance or replacement without
disrupting power to connected equipment.
REMOVE PDU or HW PDU
Step 1: Slide the Interlock Bracket to the left
Remove the one screw that fix the Interlock Bracket in the right.
Slide the Interlock Bracket to the left.
Step 2: Check the Power module auto transfer to Manual Bypass
After Sliding the Interlock Bracket to the left, the Power module will auto
transfer to Manual Bypass. Check that the LCD screen shows “Manual
Bypass” before turning the “Manual Bypass Switch“ to “Bypass“.
Step 5: Pull the PDU or HW PDU away from the Power module
Loosen the four screws that hold the PDU or HW PDU to the Power module.
Pull the PDU or HW PDU away from the Power module and loosen the two
screws that hold the cover.
Step 6: Fix the cover on the PDU or HW PDU
Tighten the two screws and fix the cover on the PDU or HW PDU to hide the
connectors.
Step 3: Turn the “Manual Bypass Switch“ to “Bypass“
The Power module shutdown safely and it can perform routine
maintenance or replacement now.
SAFETY PRECAUTIONS
CAUTION! It must be done by qualified personnel to prevent from the risk
of fire or electric shock.
CAUTION! Hazardous voltage may exist between the connectors of the
PDU or HW PDU. Do not let the connectors touch any surface.
CAUTION! Do not slide the Interlock Bracket when the LCD screen shows
“Generator On” or “Converter On”.
CAUTION! Do not turn the Manual Bypass Switch when hearing a warning
beep from the Power module.
Page 24
23
MAINTENANCE
REATTACH PDU or HW PDU
Step 1: Remove the cover from the PDU or HW PDU
Loosen the two screws and remove the cover from the PDU or HW PDU to
expose the connectors.
Step 2: Reattach the PDU or HW PDU to the Power module
Reattach the PDU or HW PDU to the Power module and tighten the two
screws to fix the cover on the PDU or HW PDU.
Step 4: Turn the “Manual Bypass Switch“ to “Normal“
Step 5: Slide the Interlock Bracket to the right
Slide the Interlock Bracket to the right.
Tighten the one screw that fix the Interlock Bracket in the right.
Tighten the four screws that hold the PDU or HW PDU to the Power module.
Step 3: Press “ON/OFF“ button to turn on UPS in “Manual Bypass”
Step 6: Check the Power module auto transfer to Line Mode
After Sliding the Interlock Bracket to the right, the Power module will auto
transfer to Line Mode. Check the LCD screen shows “Line Mode”.
SAFETY PRECAUTIONS
CAUTION! It must be done by qualified personnel to prevent from the risk
of fire or electric shock.
CAUTION! Hazardous voltage may exist between the connectors of the
PDU or HW PDU. Do not let the connectors touch any surface.
CAUTION! Do not slide the Interlock Bracket when the LCD screen shows
“Generator On” or “Converter On”.
CAUTION! Do not turn the Manual Bypass Switch when hearing a warning
(1) Serial Port (RS232), (1) USB Port, (1) Remote Control Port, (1) Relay Out
SNMP/HTTP Capable
(1) Expansion Slot for optional remote management cards
Software
Power Management Software
PowerPanel® Business Edition
Physical
Dimensions--Power Module
L x W x H = 32.3 x 17 x 5.2in. (82 x 43.3 x 13.2cm)
Dimensions--Battery Module
L x W x H = 32.3 x 17 x 5.2in. (82 x 43.3 x 13.2cm)
Net Weight--Power Module
63lbs(28.5Kg)
Net Weight--Battery Module
167.2lbs(76Kg)
171.6lbs(78Kg)
Safety
Conformance Approvals
CE, RCM
Page 26
25
TROUBLE SHOOTING
Problem
Possible Cause
Solution
Warning
O/P Overload
Your equipment requires more power than the
UPS can provide. If the UPS is in Line Mode
then it will transfer to Bypass Mode; if the UPS is
in Battery Mode it will shutdown.
Shut off non-essential equipment. If this solves
the overload problem, the UPS will transfer to
normal operation.
Load Over XXX%
Your equipment requires more power than the
setting in the Power Management Software
(PowerPanel
®
Business) will allow.
Shut off the non-essential equipment or increase
the level in the Power Management Software.
Battery Mode
UPS is operating on battery power.
Save your data and perform a controlledshutdown.
Battery Low
UPS is operating on battery power and will be
shutting down soon due to extremely low battery
voltage.
UPS will restart automatically when acceptable
utility power returns.
BAT Disconnected
Missing battery power.
Check battery connector and battery breaker.
Battery Failure
UPS has failed in Battery Test.
1. Check battery connector and battery breaker.
2. Contact technical support to replace the
battery.
Replace Battery
Battery will need to be replaced soon due to
insufficient runtime.
Install new batteries, execute battery test, and
reset the replace battery date.
Service Battery
(Battery Expired)
The Battery Replacement Date has reached the
recommended 3 years maintenance period.
Perform a runtime calibration to verify battery
capacity is sufficient and acceptable.
If batteries have been recently replaced, then
reset the Battery Replacement Date using
PowerPanel® Business Edition-Agent software,
RMCARD interface (if installed) or through the
LCD control panel on the UPS (See LCD Setting
Configuration).
EPO OFF
Missing the EPO connection.
Check the EPO connection.
Wiring Fault
Line and neutral wires are reversed.
Exchange line and neutral wires.
Missing ground wire.
Connect ground wire.
No ground wire.
Disable Wiring Fault alarm on LCD panel.
Line Abnormal
Wrong utility power backed up during UPS autorestart.
Check whether voltage or frequency of utility
power is out of range.
Output Short
Output short circuit.
Your attached equipment may have problems,
please remove them and check again.
Over Temperature
High ambient temperature.
Check the fan for operation and if the ventilation
hole has been covered.
Coldstart Lock
UPS is locked to prevent consuming battery
power during shipping.
Plug into utility power for first-time operation.
Autorestart Lock
“Automatic Restore” is disabled in Power
Management Software (PowerPanel® Business)
Press “ON/OFF“ button to turn on UPS
Bypass Forbidden
Manual Bypass Forbidden when the LCD screen
shows “Generator On” or “Converter On”.
Slide the Interlock Bracket to the right. (For the
PDU or HW PDU only)
Fault
Over Charge
Battery is overcharged.
1. Remove battery connector and check
charger voltage.