CyberPower CyberPower Online S OLS1000ERT2U 1000VA 900W (6x C13), CyberPower Online S OLS2000ERT2U 2000VA 1800W (8x C13), CyberPower Online S OLS1500ERT2U 1500VA 1350W (6x C13) Manual [EN]

User’s Manual

OLS1000ERT2UA

OLS1500ERT2UA
OLS2000ERT2UA
OLS3000ERT2UA

Cyber Power Systems, Inc.

www.cyberpower.com

K01-C000603-02

TABLE OF CONTENTS

IMPORTANT SAFETY INSTRUCTIONS ................................................................................................1

UNPACKING ........................................................................................................................................... 3

HARDWARE INSTALLATION ..............................................................................................................4

RACKMOUNT INSTALLATION .........................................................................................................................4

VERTICAL/TOWER INSTALLATION .............................................................................................................5

SAFETY PRECAUTIONS ....................................................................................................................................6

INSTALLING YOUR UPS SYSTEM .......................................................................................................7

SYSTEM BLOCK DIAGRAM ...............................................................................................................................7

HARDWARE INSTALLATION GUIDE ............................................................................................................7

OVERVIEW ...........................................................................................................................................9

POWER MODULE FRONT/REAR PANEL DESCRIPTION .....................................................................9

BATTERY MODULE FRONT/REAR PANEL DESCRIPTION ............................................................... 1 1

UPS SYSTEM STARTUP .................................................................................................................... 1 2

USING THE UPS SYSTEM ................................................................................................................. 1 3

LCD PANEL .......................................................................................................................................................... 1 3

ICON DESCRIPTION ........................................................................................................................................ 1 4

FUNCTION TREE .............................................................................................................................................. 1 5

MAIN MENU: FUNCTION SELECT ............................................................................................................... 1

EVENT CODE LIST ............................................................................................................................................ 24

LCD WORD INDEX ............................................................................................................................................ 26

6

TROUBLESHOOTING .........................................................................................................................28

MAINTENANCE .................................................................................................................................. 30

TECHNICAL SPECIFICATIONS .........................................................................................................32

APPENDIX - LCD WORD COMPARISON TABLE ............................................................................34

IMPORTANT SAFETY INSTRUCTIONS

This manual contains important instructions. Please read and follow all instructions
carefully during installation and operation of the unit. Read this manual thoroughly before
attempting to unpack, install, or operate the UPS.

CAUTION! The UPS must be connected to a grounded AC power outlet with fuse or circuit

breaker protection. DO NOT plug the UPS into an outlet that is not grounded. If you need to
power-drain this equipment, turn off and unplug the unit.

CAUTION! The battery can power hazardous components inside the unit, even when the AC
input power is disconnected.

CAUTION! The UPS should be placed near the connected equipment and easily accessible.

CAUTION! To prevent the risk of fire or electric shock, install in a temperature and humidity

controlled indoor area, free of conductive contaminants. (Please see specifications for
acceptable temperature and humidity range).

CAUTION! (No User Serviceable Parts): Risk of electric shock, do not remove cover. No user
serviceable parts inside. Refer servicing to qualified service personnel.

CAUTION! (Non-Isolated Battery Supply): Risk of electric shock, battery circuit is not
isolated from AC power source; hazardous voltage may exist between battery terminals and
ground. Test before touching.

CAUTION! To reduce the risk of fire, connect the UPS to a branch circuit with 10 amperes (1000
/ 1500 / 2000) / 16 amperes (3000) maximum over-current protection in accordance to CE
requirement.

CAUTION! The AC outlet where the UPS is connected should be close to the unit and easily
accessible.

CAUTION! Please use only VDE-tested, CE-marked mains cable, (e.g. the mains cable of your
equipment), to connect the UPS to the AC outlet.

CAUTION! Please use only VDE-tested, CE-marked power cables to connect any equipment
to the UPS.

CAUTION! When installing the equipment, ensure that the sum of the leakage current of the
UPS and the connected equipment does not exceed 3.5mA.

CAUTION! The 1000 / 1500 / 2000 / 3000 / Battery module models are only qualified
maintenance personnel may carry out installations.

CAUTION! Do not unplug the unit from AC Power during operation, as this will invalidate the
protective ground insulation.

CAUTION! To avoid electric shock, turn off and unplug the unit before installing the input/
output power cord with a ground wire. Connect the ground wire prior to connecting the line
wires!

CAUTION! Do not use an improper size power cord as it may cause damage to your
equipment and cause fire hazards.

CAUTION! Wiring must be performed by qualified personnel.

1

IMPORTANT SAFETY INSTRUCTIONS

CAUTION! DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT! Under no

circumstances this unit should be used for medical applications involving life support
equipment and/or patient care.

CAUTION! DO NOT USE WITH OR NEAR AQUARIUMS! To reduce the risk of fire, do not use
with or near aquariums. Condensation from the aquarium can come in contact with metal
electrical contacts and cause the machine to short out.

CAUTION! Do not dispose of batteries in fire as the battery may explode.

CAUTION! Do not open or mutilate the battery, released electrolyte is harmful to the skin and

eyes.

CAUTION! A battery can present a risk of electric shock and high short circuit current. The
following precaution should be observed when working on batteries

• Remove watches, rings or other metal objects.

• Use tools with insulated handles.

CAUTION! The unit has a dangerous amount of voltage. When the UPS indicators is on, the
units may continue to supply power thus the unit’s outlets may have a dangerous amount of
voltage even when it’s not plugged in to the wall outlet.

CAUTION! Make sure everything is turned off and disconnected completely before
conducting any maintenance, repairs or shipment.

CAUTION! Connect the Protection Earth (PE) safety conductor before any other cables are
connected.

WARNING! (Fuses): To reduce the risk of fire, replace only with the same type and rating of
fuse.

DO NOT INSTALL THE UPS WHERE IT WOULD BE EXPOSED TO DIRECT SUNLIGHT OR
NEAR A STRONG HEAT SOURCE!

DO NOT BLOCK OFF VENTILATION OPENINGS AROUND THE HOUSING!

DO NOT CONNECT DOMESTIC APPLIANCES SUCH AS HAIR DRYERS TO UPS OUTPUT
SOCKETS!

SERVICING OF BATTERIES SHOULD BE PERFORMED OR SUPERVISED BY PERSONNEL
KNOWLEDGE OF BATTERIES AND THE REQUIRED PRECAUTIONS. KEEP UNAUTHORIZED
PERSONNEL AWAY FROM BATTERIES!

2

UNPACKING

UPS

User’s manual

Phone cable

M5 nut (8) Machine screw with

Input power cord Output power cord(s) USB communication cable

Flat head screws:

M4X8L (8)

round washer:

M4X8L (6)

Pan head screws:

M5X12L (12)

Rackmount ears

(Stands) (2)

Rackmount rails (2)

Plastic washers (12)

Screw hole dust

covers (8)

PowerPanel® Business software is available on our website.
Please visit www.cyberpower.com and go to the Software Section for free download.

3

HARDWARE INSTALLATION

3U

2U

1U

position 9
position 8
position 7

position 6
position 5
position 4

position 3
position 2
position 1

position 3

position 1

HARDWARE INSTALLATION

These versatile UPS systems can be mounted in a rackmount or vertical tower orientation. This
versatility is especially important to growing organizations with changing needs that value
having the option to position a UPS on a floor or in a rackmount system. Please follow the
instructions below for the respective mounting methods.

CAUTION! To prevent the risk of fire or electric shock, only use the supplied hardware to
attach the mounting brackets

RACKMOUNT INSTALLATION

Step 1: Rackmount ears installation

Attach the two rackmount ears to the UPS using the provided screws M4X8L*8pcs.

Step 2: Rackmount rails installation

(1) The rails adjust to mount in 48-cm (19-inch) panel racks from 46.4 to 73.8cm (18.3 to 29
inches) deep. Select the proper holes in the rack for positioning the UPS in the rack. The rails
take up position 1 through position 3.

(2) Attach the rackmount rail to your rack with two M5X12L screws, two plastic washers, and
two M5 nuts at the front of the rack. (Located in position 1 & position 3; It can also be located
in position 1 & position 2 or position 2 & position 3 alternatively). Do not tighten the screws.
Adjust the rail length on the rail assembly of your rack. Secure the rail to the rear of the rack
with two M5X12L screws, two plastic washers, and two M5 nuts. Tighten all screws at the
front and rear of the rail. Once completed, perform the same steps for assembling the other
rackmount rail.

(1) (2)

4

HARDWARE INSTALLATION

Step 3: Install the UPS on the rack

Place the UPS onto the rackmount rails with the front of the unit facing you. Secure the UPS to
your rack with four M5X12L screws at the front of the rack. (Located in position 2 & position 5).

position 5
position 2

position 3
position 1

VERTICAL/TOWER INSTALLATION

Step 1: Rotate the multifunction LCD module

(1) Unscrew the right panel of the UPS. Separate the right panel from the UPS.

(2) Unscrew the LCD plate; gently lift the LCD module out. Rotate it to the tower orientation.
Reinstall it for a tower configuration. Attach the LCD plate and LCD module to the right panel
using the provided screws.

(1)

Step 2: Attach the base stands

Tighten the screws (M5X12*4pcs) of the base stands (rackmount ears) onto the bottom of the UPS

Step 3: Attach dust covers

Insert dust covers into the rackmount ear screw holes that are not being used.

2 3

(2)

1

2

3

4

5

HARDWARE INSTALLATION

SAFETY PRECAUTIONS

CAUTION! Installation environment should be in a temperature and humidity controlled

indoor area free of conductive contaminants. Do not install this UPS where excessive moisture
or heat is present (Please see specifications for acceptable temperature and humidity range).

CAUTION! Never install a UPS, or associated wiring or equipment, during a lightning storm.

CAUTION! Do not work alone under hazardous conditions.

CAUTION! In case of the risk of electric shock, do not remove the top cover.

CAUTION! The battery can energize hazardous live parts inside even when the AC input

power is disconnected.

6

INSTALLING YOUR UPS SYSTEM

SYSTEM BLOCK DIAGRAM

BYPA SS

Input Output

Line Mode
Battery Mode
Bypass Mode
Control Signal

Input
Filter

Charger

AC/DC

PFC

AC/DC

Battery

BUS

DC/DC

Inverter

DC /AC

Control

&

Monitoring

INV
RLY

LCD

Module

USB&DB9

SNMP

Slot

Output

Filter

HARDWARE INSTALLATION GUIDE

1. Battery charge loss may occur during shipping and storage. Before using the UPS, it’s
strongly recommended to charge batteries for five hours to ensure the batteries’ maximum
charge capacity. To recharge the batteries, simply plug the UPS into an AC outlet.

2. When using the included software, connect either the serial or the USB cable between the
computer and the corresponding port on the UPS. Note: If the USB port is used, the serial
port will be disabled. They cannot be used simultaneously.

3. Connect your computer, monitor, and any externally-powered data storage device (Hard
drive, Tape drive, etc.) into the outlets only when the UPS is off and unplugged. DO NOT
plug a laser printer, copier, space heater, vacuum, paper shredder or other large electrical
device into the UPS. The power demands of these devices will overload and possibly
damage the unit.

4. To protect a fax machine, telephone, modem line or network cable, connect the telephone
or network cable from the wall jack outlet to the jack marked “IN” on the UPS and connect
a telephone cable or network cable from the jack marked “OUT” on the UPS to the modem,
computer, telephone, fax machine, or network device.

5. Press the ON/OFF switch to turn the UPS on. If an overload is detected, an audible alarm
will sound and the UPS will continuously emit one beep per second. For resetting the unit,
unplug some equipment from the outlets. Make sure your equipment carries a load current
within the unit’s safe range, (refer to the technical specifications).

6. This UPS is equipped with an auto-charge feature. When the UPS is connected to an AC
outlet, the battery will automatically charge, even when the unit is switched off.

7

INSTALLING YOUR UPS SYSTEM

7. To maintain an optimal battery charge, leave the UPS connected to AC electrical service at
all times.

8. Before storing the UPS for an extended period of time, turn the unit OFF. Then cover it
and store it with the batteries fully charged. Recharge the batteries every three months to
ensure good battery capacity and long battery life. Maintaining a good battery charge will
help prevent possible damage to the unit from battery leakage.

9. The UPS has one USB port (default) and one Serial port that allow connection and
communication between the UPS and any attached computer running the PowerPanel®
Business Edition Agent software. The UPS can control the computer’s shutdown during a
power outage through the connection while the computer can monitor the UPS and alter
various programmable parameters. Note: Only one communication port can be used at
a time. The port not in use will automatically become disabled or the serial port will be
disabled if both ports are attached.

10. EPO (Emergency Power Off) / ROO (Remote on/off) Port: EPO/ROO ports allow
administrators the capability to connect the UPS unit to customer-supplied EPO/ROO
switches. If EPO is enabled, these installations give operators a single access point to
immediately power-off all equipment connected to the UPS during an emergency. If ROO is
enabled, these installations give operators an access point to turn on/off UPS remotely.

11. To avoid electric shock, turn the unit OFF and disconnect the unit from utility power before
hardwiring the UPS (in/out power cord). The in/out power cord MUST be grounded.

8

OVERVIEW

POWER MODULE FRONT/REAR PANEL DESCRIPTION

3

1 2

OLS1000ERT2UA/OLS1500ERT2UA
OLS2000ERT2UA/OLS3000ERT2UA

6 613 1312 1211 11

4 4

5 514

OLS1000ERT2UA/OLS1500ERT2UA
OLS2000ERT2UA

10 10

8 8

7 79 9

OLS3000ERT2UA

14

1. Power On/Off Button
Master ON/OFF switch for the UPS.

2. Function Buttons
Scroll DOWN, scroll UP, and ENTER.

3. UPS Status / Multifunction LCD Readout

Shows UPS status, information, settings and events.

4. Battery Backup & Surge Protected Outlets

Provide battery backup and surge protection. They ensure power is provided to connected
equipment over a period of time during a power failure.

5. AC Input Inlet

Connect the AC Power cord to a properly wired and grounded outlet.

6. Input Circuit Breaker

Provide input current overload and fault protection.

7. Serial Port

Serial port provides RS-232 communication between the UPS and the computer. The UPS
can control the computer’s shutdown during a power outage through the connection while
the computer can monitor the UPS and change its various programmable settings.

8. USB Port

This is a connectivity port which allows communication and control between the UPS and
the connected computer. It is recommended to install the PowerPanel® Business Agent
software on the PC/Server connected with the USB cord.

9

OVERVIEW

9. EPO (Emergency Power Off) Connector

Enables an emergency UPS power-off from a remote location.

10. Surge Protected Communication Ports RJ-45/RJ-11

These ports are used to protect standard RJ-45/RJ-11 based products (ADSL, LAN, Phone/
Modem-Lines) and cabling systems from surges.

11. EBM Detection Connector

Provide External Battery Module detection function.

12. Relay Output Connector

Convert UPS signals into real potential-free Dry Contacts for industrial control.

13. SNMP/HTTP Network Slot

Slot to install the optional SNMP card for remote network control and monitoring.

14. Extended Runtime Battery Module Connector

Connection for additional CyberPower Battery modules.

10

OVERVIEW

BATTERY MODULE FRONT/REAR PANEL DESCRIPTION

12 4 3

BPSE24V40ART2U/BPSE48V40ART2U/BPSE72V40ART2U

1. Input Connector

Use this input Connector to connect the Battery module to the Power module or to the next
Battery module.

2. On-board Replaceable Fuse Cover

Replaceable fuse is accessible from the rear panel. It must be done by qualified personnel.

3. Output Connector

Use this output connector to daisy chain the next Battery module. Remove the connector
cover for access.

4. Automatic Detection of Extended Battery Module Connector

Connect to UPS for automatic detection of battery modules.

CONNECTION 1:
POWER MODULE WITH ONE BATTERY MODULE

Use the battery cable of the Battery module to connect the Battery module to the Power module.

CONNECTION 2:
POWER MODULE WITH MULTIPLE BATTERY MODULES

Step 1: Connect the first Battery module to the Power module via battery cable.
Step 2: Use the battery cable to connect the second Battery module to the first Battery module.

11

UPS SYSTEM STARTUP

After completing the hardware installation of the UPS, you are now ready to connect the UPS
and connect your equipment.

To start the UPS:

1. Verify that the UPS input cable or terminal blocks are connected to AC source.

2. The UPS LCD shows “Standby Mode” and fans turn on.

3. Press the ON/OFF button on the UPS front panel for at least 3 seconds to turn on the UPS.

4. UPS will perform a brief self-test lasting about 15 seconds. The LCD will be lighted up during
this time.

5. The UPS is operating in Battery Mode first then transfer to Line Mode if Input power is
qualification and powering the output.

2 3 4

12

USING THE UPS SYSTEM

LCD PANEL

ITEM BUTTON FUNCTION DESCRIPTION

1 ON/OFF

2 DOWN Press this button to scroll down in the LCD menu.

3 UP Press this button to scroll up in the LCD menu.

4 ENTER Press this button to select an option.

Silencing the alarm:
Press any button to silence the alarm. If the alarm status changes,

421 3

LCD Display introduction:

There are 4 display Zones: ICON, CONTENT, EVENT CODE/INDEX and TOPOLOGY.

ICON ZONE

CONTENT ZONE

the alarm will override the previous alarm silencing and will beep again.

Press this button for at least 3 seconds to turn
on or turn off UPS.

EVENT CODE/
INDEX ZONE

TOPOLOGY ZONE

ICON ZONE:
In the top area, there are 6 ICONS for displaying the UPS working status, Fault (Warning) and Mute.

CONTENT ZONE:

The Content area is on the middle screen.
The top of Content area is for displaying UPS Menu.
The bottom area is the UPS status which depends on different UPS status to provide different
information included Input / Output / Battery / Load parameters. Please find LCD WORD

COMPARISON TABLE on page 34 for reference.

EVENT CODE/INDEX ZONE:

In the upper right corner of the Content area, there are two seven-segment displays to show
the event code when UPS fault. Besides, this area will show the index of setup, event and
information menu.

TOPOLOGY ZONE:

The Content area is on the bottom screen.
In this area, there are 6 TOPOLOGYS for displaying the UPS working status. The topology will
be lighted up when the area is working.

13

USING THE UPS SYSTEM

LCD SCREEN – ICON DESCRIPTION

UPS MODE MODE DESCRIPTION UPS TOPOLOGY: MODE DISPLAY

Line Mode

UPS is operating in Line Mode.
The UPS is operating and protecting
the equipment normally.

Battery Mode

UPS is operating in Battery Mode.A
utility power failure has occurred.
The UPS is using battery power to
work and protect the equipment.

Bypass Mode

UPS is operating in Bypass Mode.A
Warning or Fault has been detected
and the UPS transfers output to
utility power.

ECO Mode UPS is operating in ECO (Economy)

UPS STATUS STATUS DESCRIPTION

Fault (Warning)

Mute

Mode. If Bypass quality is within the
ECO mode setting specifications,
the UPS will operate in Bypass until
input power is disqualified per set
specifications. At that time the UPS
will automatically switch to Line
Mode.

A Warning or Fault has been detected and the UPS transfers output to
utility power.

The audible alarm is disabled.

14

FUNCTION TREE

USING THE UPS SYSTEM

Menu

Status

Output Voltage

Output Frequency

Input Voltage

Input Frequency

Output Load

Output Ampere

Output Watt

Output VA

Load Energy

Battery Voltage

Battery Capacity

Battery Runtime

Setup

Output Voltage

Sync Frequency Window

Bypass V Window

Bypass Condition

ECO Mode

Manual Bypass

Audible Alarm

EBM Number

Generator Mode

Communication

Converter Mode

Screen Saver

Clear Event Log

Signal Input

Dry Relay Function

Reset Replace Battery

IP Address

Reset Load Energy

Battery Test

Alarm Test

Indicator Test

Fan Test

Date & Time

Automatic Restore

Mandatory Power Cycle

Recharged Delay Time

Recharged Capacity

Startup Delay

Period Battery Test

Low Battery Threshold

Low Runtime Threshold

Outlet Group

ESC

Event Logs

Log Item 1

Log Item 2

Log Item 3

Log Item 4

Log Item 5

Log Item 6

Log Item 7

Log Item 8

Log Item 9

Log Item 10

Log Item 11

Log Item 12

ESC

Information

EBM Number

UPS Rating

MCU Version

Model Name

Date & Time

Next Battery Change

IP Address

Subnet Mask

Gateway

MAC

ESC

15

USING THE UPS SYSTEM

MAIN MENU: FUNCTION SELECT

1. Press the "ENTER" button in the Status function or select the "ESC" selection in the Setup/
Event/Info function to enter the Main Menu.

2. The function block will blink when enter the Main Menu.

3. Press the "UP" and "DOWN" buttons to select the function.

4. Press the "ENTER" button to enter the selected function.

The Main Menu has 4 icons of different function listed in the table below.

FUNCTION SELECT MENU ICON DESCRIPTION

UPS STATUS Displays the UPS status.

SET UP

EVENT LOGS

INFORMATION Displays the UPS information.

(1) STATUS

There are 12 types of UPS status Readout available for display.

1. Select “UPS Status” Icons

2. Press the “ENTER” button to enter the “UPS Status”.

3. Press the “UP” and “DOWN” buttons to scroll through the “UPS Status” items shown in the
table below.

4. Press the “ENTER” button to return to the Main Menu.

UPS STATUS ITEMS DATA DISPLAYED DESCRIPTION

OUTPUT VOLTAGE = XXX.XV Displays the Output Voltage

OUTPUT
FREQUENCY

INPUT VOLTAGE = XXX.XV Displays the Input Voltage

INPUT FREQUENCY = XX.XHz Displays the Input Frequency

OUTPUT LOAD = XXX%

OUTPUT CURRENT = X.XA Displays the Output Current

OUTPUT WATT = XXXXW Displays the Output Wattage

= [XX.XHz] /
[CXX.XHz] /
[nXX.XHz]

Displays the UPS Set Up items that can
be configured by the user.

Displays the 12 most recent events, by
event count, time (Year/Month/Day
Hour: Minute), and event description.

Displays the Output Frequency.
[CXX.XHz] represents converter mode.
[nXX.XHz] represents generator mode.

Displays the Output Load as a Percentage
of Maximum Load

16

USING THE UPS SYSTEM

UPS STATUS ITEMS DATA DISPLAYED DESCRIPTION

OUTPUT VA = XXXXVA Displays the Output VA

LOAD ENERGY

BATTERY VOLTAGE = XXX.XV Displays the Battery Voltage

BATTERY CAPACITY = XXX%

BATTERY RUNTIME = XXXM

Example : Output Voltage 230.0V

=[XXXWh]/
[XXXXKWh]/
[XXXXKKWh]

Display UPS Load Energy Consumption.
[XXXWh] represents the load energy < 1kWh.
[XXXXKWh] represents the load energy
>999Wh and < 1kKWh.

Displays the Estimated Percentage of Battery
Capacity

Displays the Estimated Battery Runtime in
Minutes

17

USING THE UPS SYSTEM

(2) SET UP

There are 32 UPS items that can be Set Up by the user.

1. Press the “UP” and “DOWN” buttons to select the “SETUP” ICON.

2. Press the “ENTER” button to enter the “SETUP” function.

3. Press the “UP” and “DOWN” buttons to scroll to the “SETUP” option.

4. When selecting the submenu item, the code number will be exhibited.

5. Press the “ENTER” button to select the “SETUP” submenu items shown in the table below.

6. Press the “UP” and “DOWN” buttons to scroll through the different parameters.

7. Press the “ENTER” button to select the parameter you want to set up.

8. You may be prompted “Save” to save the selection, if so press the “ENTER” button to save
the setting. Some options are saved and started automatically. (See the following table and
screen for additional details.)

9. Press the “ESC” to cancel or return to the previous SET UP menu.

INDEX SET UP ITEMS AVAILABLE SETTINGS

01 Output Voltage

Sync Freq

02

Window

Bypass V

03

Window

Bypass

04

Condition

=[208V] [220V] [230V] [240V]
Sets UPS output voltage

Range= [+/- 1%] [+/- 2%] [+/-3%] [+/- 4%] [+/- 5%]
[+/- 6%] [+/- 7%] [+/- 8%]
Sets output synchronization frequency range
If input line frequency is outside this range, the UPS
will lock in at the nominal frequency.

Range= [+10%][+15%] / [-10%][-15%][-20%]
Sets Bypass Voltage range

[Check Freq/Volt] [Check Volt Only] [No Bypass]

Bypass Condition:
The default setting [Check Freq/Volt] means the UPS
will check the following specifications (1) and (2) when
UPS has fault and needs transfer to Bypass.

The setting [Check Volt Only] means the UPS will check
the following specification (1) when UPS has fault and
needs transfer to Bypass.
(1) Bypass voltage is inside the range of "Bypass V
Window".
(2) Bypass frequency is inside the range of "Sync
Freq Range".

The setting [No Bypass] means the UPS is forbidden to
transfer to Bypass when UPS has fault.

DEFAULT

SETTING

230V

+/- 5%

+10%/-15%

Check

Freq/Volt

18

USING THE UPS SYSTEM

INDEX SET UP ITEMS AVAILABLE SETTINGS

[Disable] [Voltage= +/-15%] [Voltage = +/-10%]

When ECO mode is enabled the UPS will check the

05 ECO Mode

06 Manual Bypass

07 Audible Alarms

08 EBM Number

09 Generator Mode

10 Communication

Converter

11

Mode

12 Screen Saver

13 Clear Event Log

14 Signal Inputs

following specifications of Bypass quality

(1) Bypass voltage is inside the [V Range= +/-10%]
(default setting) or [V Range= +/-15%].
(2) Bypass frequency is inside the +/-3Hz range of
output nominal frequency.

[Disable] [Enable]
When performing UPS maintenance, the user can
manually transfer the connected load to Bypass without
interrupting the output to the connected equipment.

[Disable] [Enable] [Only Bat Low]
User can [Disable] or [Enable] the buzzer sound.

[0] [1] [2] [3] [Auto]
Sets the actual EBM (extended battery modules)
number to get the correct estimated runtime.

[Disable] [Enable]
When the UPS input power source is a generator set
the UPS will operate normally without transferring
to Battery Mode when this is [Enable].

[Disable] [Enable]
All communication ports on the UPS are [Disable]
or [Enable]

[Disable][Output Freq = 50Hz] [Output Freq = 60Hz]
Sets [Output Freq = 50Hz] [Output Freq = 60Hz]
to convert the input frequency to required output
frequency.

[Disable] [1 Minute] [5 Minutes]
Sets the amount of time the LCD screen stays on
after no user input. The [Disable] option keeps the
LCD screen on at all times.

[Activate?]
Clears all the events stored in the LCD Control Panel
Event Log.

[Disable] [EPO] [ROO]
Sets [EPO] (Emergency Power Off) to shutdown
the UPS remotely when the contact is open.
Sets [ROO] (Remote On/Off) to turn On the UPS
remotely when the contact is close and turn Off the
UPS remotely when the contact is open. The On/Off
power button on front panel will be disabled when
set to [ROO].

DEFAULT

SETTING

Disable

Disable

Enable

Auto

Disable

Enable

Disable

5 Minutes

None

Disable

19

USING THE UPS SYSTEM

INDEX SET UP ITEMS AVAILABLE SETTINGS

Dry Relay

15

Function

Reset Replace

16

Battery

17 IP Address

Reset Load

18

Energy

19 Battery Test

20 Alarm Test

21 Indicator Test

22 Fan Test

23 Date & Time

Automatic

24

Restore

Mandatory

25

Power Cycle

Recharged

26

Delay Time*

Recharged

27

Capacity*

[I/P Power Fail] [Battery Low] [Summary Alarm]
[UPS On Bypass] [UPS Fail]
Sets the Dry Relay Function output.

[Clear] [Setup]
Manually reset the Battery Replacement date.

[DHCP] [Manual]
Select [Mode:Manual] to set IP Address,Subnet
Mask and Gateway to network interface (RMCARD)
or select DHCP to set automatically.

[Activate]
Reset Load Energy Consumption (KWH) value.

[Activate]
Starts a manual battery test, UPS will operate 10
seconds on Battery mode to check battery condition.

[Activate]
Starts a manual Alarm test, buzzer will sound for 5
seconds.

[Activate]
Starts a manual Indicator test.

[Activate]
Starts a manual Fan test, UPS will operate fan with full
speed 5 seconds.

[----] [--.--] [--:--]
set Year/Month/Day Hour: Minute: Second to UPS
or get Date & Time from PPBE (Agent) or RMCARD
automatically.

[Disable] [Enable]
User can [Disable] or [Enable] the auto restart function.

[Disable] [Enable]
User can [Disable] or [Enable] the Mandatory power
cycle function.

[0 Minute] [1 Minute] [2 Minutes] [3 Minutes]
[5 Minutes] [10 Minutes] [20 Minutes] [30 Minutes]
[60 Minutes]

When the utility power restores, the UPS will start to
recharge until the specified delay is expired before
restoring output power.

[0%] [15%] [30%] [45%] [60%] [75%] [90%]

When the utility power restores, the UPS will start
to recharge until the specified battery capacity is
met before restoring output power.

DEFAULT

SETTING

UPS Fail

None

DHCP

None

None

None

None

None

None

Enable

Disable

0 Minute

0%

20

USING THE UPS SYSTEM

INDEX SET UP ITEMS AVAILABLE SETTINGS

DEFAULT

SETTING

[0 Minute] [1 Minute] [2 Minutes] [3 Minutes]
[4 Minutes] [5 Minutes] [6 Minutes] [7 Minutes]

28 Startup Delay

[8 Minutes] [9 Minutes] [10 Minutes]

0 Minute

When the utility power restores, the UPS will delay
the restoration of output power.

29

30

31

Period Battery
Te s t

Low Battery
Threshold**

Low Runtime
Threshold**

[Disable][1 Week][2 Weeks] [3 Weeks] [4 Weeks]
Sets the battery test period.

[20%][25%] [30%][35%][40%][45%][50%][55%]
[60%][65%]
Sets the capacity to alarm battery low.

[0 Minute][1 Minute][2 Minutes][3 Minutes]......

[29 Minutes][30 Minutes]
Sets the Runtime to alarm battery low.

Disable

20%

5 Minutes

[On] [Off]

32 Outlet Group

Sets Non-Critical Load (NCL) [On] or [Off] directly. When
the user sets NCL [Off], the NCL output power will turn

On

off directly.

* UPS will restore output when reaches the setting of “26. Recharged Delay Time” and “27. Recharged Capacity” at
the same time.

** The battery low alarm triggers when “30. Low Battery Threshold” or “31. Low Runtime Threshold” is reached.

Example: Index 01, SETUP: Output Voltage to 220V then press enter to save the setting.

21

USING THE UPS SYSTEM

(3) EVENT LOGS

The UPS will record the 12 most recent system events in the Event Log.

1. Select “EVENT” Icons.

2. Press the “ENTER” button to enter the “Event Logs”.

3. Press the “UP” and “DOWN” buttons to scroll through the “Event Logs”. The UPS will record
events listed in the table below.

INDEX EVENT DISPLAYED DESCRIPTION

XX Event Content Event description [Please check the Event Code List.]

4. When selecting the submenu item, the index which represents the sequence will be exhibited.

5. Press the “ENTER” button to see the event code and event date/time.

INDEX EVENT DISPLAYED DESCRIPTION

Event Code Number :
[C-XX]

[C-XX]

XX

(XXD)(XXH)(XXM) /
[- - - -] [--.--] [--:--]

Event date and time :
(XXD)(XXH)(XXM) (without PowerPanel® Business or
RMCARD)

[- - - -] [--.--] [--:--] [Year][Month. Day][Hour: Minute]
(with PowerPanel® Business or RMCARD)

6. Press the “ESC” to return to the Main Menu.

Example: Event 1: Battery Failure / 21min ago

22

USING THE UPS SYSTEM

(4) INFORMATION

There are 10 UPS Information items that can be tested by the user.

1. Select “INFO” Icons.

2. Press the “ENTER” button to enter the “INFO”.

3. Press the “UP” and “DOWN” buttons to scroll through the “INFO” items shown in the table
below.

4. Press the “ESC” to return to the Main Menu.

INDEX

Example: Index 1, EBM Number=0

INFORMATION

ITEMS

01 EBM Number X

02 UPS Rating XXXXVA/XXXXW Displays the UPS Rating

03 MCU Version [XXXX]

04 Model Name [OLSX] [000E] [RT2U] [A ] Displays the UPS Model Name

05 Date and Time

Next BATT

06

Change

07 IP

08 Subnet Mask

09 Gateway

10 MAC [XX.XX] [XX.XX] [XX.XX]

DATA DISPLAYED DESCRIPTION

Displays the EBM (extended
battery modules) number.

Displays the UPS MCU Firmware
Version

[- - - - ]
[- -. - - ]
[- - : - -]

[- - - - ]
[- -. - - ]

[1.XXX] [2.XXX]
[3.XXX] [4.XXX]

[1.XXX] [2.XXX]
[3.XXX] [4.XXX]

[1.XXX] [2.XXX]
[3.XXX] [4.XXX]

Displays the present Date & Time

Displays the next Battery
Change Date.

Display the network IP address

Display the network Subnet
Mask

Display the network Gateway

Display the network card MAC
address

23

EVENT CODE LIST

USING THE UPS SYSTEM

EVENT

CODE

01 Over Charge

02

04 Battery Low The Battery has been discharged to low level.

05 Battery Failure The UPS has detected battery failure.

06

07

12

21 Output short The UPS has detected output short.

22

25 EPO OFF The UPS has been turned off by EPO.

27 ROO OFF The UPS has been turned off by ROO.

EVENT

CONTENT

Charger
Failure

BAT
Disconnected

Service
Battery

Load Over
Set%

Output
Overload

LCD DISPLAY DESCRIPTION

The Battery has been charged too High
voltage.

The Battery Charger has malfunctioned.

The UPS has not detected batteries.

The Battery Replacement Date has reached
the maintenance period.

The UPS has detected Output Watt or VA has
exceeded user set parameter.

The UPS has detected Output Watt or VA are
too High.

30 Inverter Fault The inverter has malfunctioned.

High Output

31

Voltage

Low Output

32

Voltage

Over

33

Temperature

34 Fan Error The UPS has detected a fan malfunction.

35 Rear Fan Error The UPS has detected a rear fan malfunction.

Middle Fan

36

Error

Front Fan

37

Error

The UPS has detected Inverter voltage too
High.

The UPS has detected Inverter voltage too
Low.

The UPS has detected internal temperature
too High.

The UPS has detected a middle fan
malfunction.

The UPS has detected a front fan malfunction.

24

EVENT CODE LIST

USING THE UPS SYSTEM

EVENT

CODE

40 Bus Fault The UPS has detected DC Bus too High or Low.

41

42

43

44

50

51

52

53

54 Line Abnormal

N/A Ready ON The UPS has been turned on.

EVENT

CONTENT

Bus Fault
+High

Bus Fault
+Low

Bus Fault

-High

Bus Fault

-Low

Input Power
Fail

Input V+Hz
out of range

Input V out of
range

Input Hz out
of range

LCD DISPLAY DESCRIPTION

The UPS has detected +DC Bus too High.

The UPS has detected +DC Bus too Low.

The UPS has detected -DC Bus too High.

The UPS has detected -DC Bus too Low.

The UPS has detected input voltage or
frequency out of range.

The UPS has detected input voltage and
frequency out of range.

The UPS has detected input voltage out of range.

The UPS has detected input frequency out of range.

The UPS has detected the utility is out of
range when the UPS is running auto-restart
process.

N/A Shutdown The UPS has been shutdown.

N/A Sleep Mode The UPS has been entered sleep mode.

N/A Battery Test The Batteries have been tested.

25

USING THE UPS SYSTEM

LCD WORD INDEX

WORD LCD DISPLAY DESCRIPTION

NO NO Bypass/NO IP Address

ENA Enable

DIS Disable

ACT Activate

SAVE Save

ESC Escape

VOFE Bypass condition: Check Voltage and Frequency

OLVO Bypass condition: Check only Voltage

OLBL Buzzer enable only battery Low

IPPF Dry relay function output: Input power fail

BATL Dry relay function output: Bat Low

SUML Dry relay function output: Summary alarm

BYPA Dry relay function output: Bypass

UPSF Dry relay function output: UPS fail

CLER Clear

SETU Setup

EPO Emergency power off

ROO Remote On/Off

DHCP IP address: DHCP

26

USING THE UPS SYSTEM

LCD WORD INDEX

WORD LCD DISPLAY DESCRIPTION

MANU IP address: Manual

BATE Battery test

ALTE Alarm test

INTE Indicator test

FATE Fan test

NULL NULL

27

TROUBLESHOOTING

LCD will use FAULT ICON with RED to indicate the Fault or Warning status.

EVENT

CODE

N/A Battery Mode

01 Over Charge

04 Battery Low

05

06

07

12

WARNING ICON POSSIBLE CAUSE SOLUTION

Battery
Failure

BAT
Disconnected

Service
Battery

Load Over
XXX%

(Yellow)

(Red)

UPS is operating
on battery power.

Battery is
overcharged.

UPS is operating
on battery power
and the alarm
triggers when the
set percentage of
battery capacity
or remaining back­up time is reached.

UPS will be
shutting down
soon due to
extremely low
battery voltage.

UPS has failed in
Battery Test.

Missing battery
power.

The Battery
Replacement Date
has reached the
recommended 3
year maintenance
period.

Your equipment
requires more
power than
the setting
in the Power
Management
Software (Power
Panel® Business)
will allow.

28

Save your data and perform
a controlled- shutdown.

Remove battery connector
and check charger voltage.

UPS will restart automatically
when acceptable utility
power returns.

Check battery connector
and battery fuse.
Contact technical support
to replace the battery.

Check battery connector
and battery fuse.

If batteries have been
recently replaced, then reset
the Battery Replacement
Date using PowerPanel®
Business Edition-Agent
software, RMCARD interface
or through the LCD control
panel on the UPS (See LCD
Setting Configuration).

Shut off the non-essential
equipment or increase
the level in the Power
Management Software.

TROUBLESHOOTING

EVENT

CODE

21 Output Short

22

25 EPO OFF

27 ROO OFF

33

54

EVENT

CODE

02

31 High Output V

32 Low Output V

40 Bus Fault

34 Fan Error

WARNING ICON POSSIBLE CAUSE SOLUTION

Output
Overload

Over
Temperature

Line
Abnormal

FAULT ICON POSSIBLE CAUSE SOLUTION

Charger
Failure

(Red)

(Red)

Output short circuit.

Your equipment
requires more
power than the
UPS can provide.
If the UPS is in
Line Mode then
it will transfer to
Bypass Mode;
if the UPS is in
Battery Mode it
will shutdown.

Missing the EPO
connection.

Missing the ROO
connection.

High temperature
sensor activates
protection.

Utility power is
out of range for
the UPS to auto­restart.

Charger has
failed.

Output voltage is
too high.

Output voltage is
too low.

Internal DC bus
voltage is too
high or too low.

Internal Fan has
failed.

Your attached equipment may
have problems, please remove
them and check again.

Shut off non-essential
equipment. If this solves
the overload problem, the
UPS will transfer to normal
operation.

Check the EPO connection.

Check the ROO connection.

Check the fan for operation
and if the ventilation hole
has been covered.

Check whether voltage or
frequency of utility power
is out of range.

Contact CyberPower for
assistance.

Shut down UPS and turn
off input breaker.Contact
CyberPower for assistance.

Perform a Fan Test and
check the Alarm. If the
Alarm continues, Shut
down UPS and turn off
input breaker.Contact
CyberPower for assistance.

29

MAINTENANCE

Storage

To store your UPS for an extended period, cover it and store with the battery fully charged.
Recharge the battery every three months to ensure battery life.

Warning: High voltage – Risk of Electric Shock

CAUTION! Only use replacement batteries that are certified by Cyber Power Systems. Use of

incorrect battery type is an electrical hazard that could lead to explosion, fire, electric shock,
or short circuit.

CAUTION! Batteries contain an electrical charge that can cause severe burns. Before
servicing batteries, please remove any conductive materials such as jewelry, chains, wrist
watches, and rings.

CAUTION! Do not open or mutilate the batteries. Electrolyte fluid is harmful to the skin/eyes
and may be toxic.

CAUTION! To avoid electric shock, turn off and unplug the UPS from the wall receptacle
before servicing the battery.

CAUTION! Only use tools with insulated handles. Do not lay tools or metal parts on top of the
UPS or battery terminals.

Replacement Batteries
Please refer to the front side of the UPS for the model number of the correct replacement
batteries. For battery procurement, log onto www.cyberpower.com, or contact your local
dealer.
When the Replace Battery the LCD displays Service Battery, use PowerPanel® Business Edition
Agent software or log on to the RMCARD to perform a runtime calibration to verify battery
capacity is sufficient and acceptable.

CAUTION! Batteries replacement must be performed by qualified personnel.

Battery Disposal

Do Not Discard

Batteries are considered hazardous waste and must be disposed of properly. Contact your
local government for more information about proper disposal and recycling of batteries. Do
not dispose of batteries in fire.

30

MAINTENANCE

Battery Installation and Replacement

Step 1:

(1) Remove the right front panel.
(2) Remove the battery connector from the battery compartment cover and disconnect.
(3) Loosen the three screws to remove the plastic sheet and the battery compartment cover.

Step 2:

Pull the battery trays out slowly and then put the new battery trays into the compartment.

Step 3:

Re-install the battery compartment cover and the plastic sheet by tightening the screws.
Connect the battery connector and secure onto the battery compartment cover.
Please make sure the connection is properly seated.

Step 4:

Re-install the right front panel and tighten with two screws.

1 2

(2)

(1)

3 4

(3)

(2)

(3)

31

TECHNICAL SPECIFICATIONS

Models OLS1000ERT2UA OLS1500ERT2UA OLS2000ERT2UA OLS3000ERT2UA

Configuration

Capacity (VA) 1000 1500 2000 3000

Capacity (Watts) 900 1350 1800 2700

Form Factor Rackmount/Tower

Energy-saving
Technology

Input

Input Voltage Range 80~ 300 Vac

Input Frequency
Range

Input Power Factor ≧0.99

Cold Start Yes

Output

Output Waveform Pure Sine Wave

Output Voltage 208, 220, 230, 240Vac ±1%

Output Frequency 50 / 60Hz (Auto-Sensing or Configurable) ±0. 5Hz *

Transfer Time
(Typically)

Rated Power Factor 0.9

Harmonic Distortion THD < 3% at Linear Load, < 5% at Non-linear Load

Crest Factor 3 : 1

ECO Mode Voltage
Regulation

UPS Outlets (4+4) IEC C13 (4+4) IEC C13 (4+4) IEC C13

Protection

Surge Protection Surge Suppression ≧350(Joules)

Phone /
Network Protection

Yes, ECO Mode Efficiency ≧95%

40~70Hz

0ms

±10%, ±15% (Configurable)

(4+4) IEC C13

(1) IEC C19

RJ11/RJ45 (One In/One Out)

Line Mode:

105~110% Overload warning only
110~120% Warning, transfer to bypass after 60s

Overload Protection

Short Circuit Protection UPS Output Cut off Immediately / Circuit Breaker Protection

>120% Transfer to bypass immediately

Battery Mode:

105~110% Overload warning only
110~120% Warning, shutdown after 10s
>120% Shutdown immediately

32

TECHNICAL SPECIFICATIONS

Models OLS1000ERT2UA OLS1500ERT2UA OLS2000ERT2UA OLS3000ERT2UA

Battery

Specifications (2) 12V (4) 12V (4) 12V (6) 12V

Recharge Time
(Typically)

Sealed,
Maintenance Free

Status Indicators

LCD Screen Graphic LCD

Audible Alarms

Environment

Operating
Temperature

Operating Relative
Humidity

Management & Communications

On-Device Features Self Test, Auto-Charge, Auto-Restart, Auto-Overload Recovery

Connectivity Ports (1) Serial Port (RS232), (1) USB Port

SNMP/HTTP Capable (1) Expansion Port (With optional RMCARD 205)

Software

Power Management
Software

Physical

Dimension
(WxHxD)mm

Net Weight (kg) 10.4 13.8 17.2 27. 6

Battery Mode, Battery Test Fail, Battery Low,Overload,

UPS Fault, Over Charged, Fan Failure

32°F to 104°F ( 0°C to 40°C)

20 to 90% Non-Condensing

438 x 88 x 430 438 x 88 x 430 438 x 88 x 430 438 x 88 x 610

4 Hours

Yes

PowerPanel® Business

* Within 50/60HZ ±5% by default, the output frequency is synchronization with input mains. User can adjust
the acceptable range for output frequency (±1, 2, 3, 4, 5, 6, 7, 8%). When UPS work on Converter Mode, the
output frequency is regulated at 50/60Hz

0.5% with load derating by 40%.

±

33

APPENDIX - LCD WORD COMPARISON TABLE

WORD

0 A L V

1 B M W

2 C N X

3 D O Y

4 E P

5 F Q

LCD

DISPLAY

WORD

LCD

DISPLAY

WORD

LCD

DISPLAY

WORD

LCD

DISPLAY

6 G R

7 H S

8 I T

9 J U

34

Cyber Power Systems, Inc.

11F., No.26, Jinzhuang Rd., Neihu Dist., Taipei City 114, Taiwan

Entire contents copyright © 2020 Cyber Power Systems, Inc., All rights reserved. Reproduction in whole or
in part without permission is prohibited. PowerPanel® Business and PowerPanel® Personal are trademarks of
Cyber Power Systems, Inc.

www.cyberpower.com