CyberPower 3000 VA, PR3000E User Manual

English version 1.0

eu.cyberpowersystems.com

Professional Rackmount UPS

3000 VA

User Manual

K01-3000E0A-02

SAFETY WARNINGS

(SAVE THESE INSTRUCTIONS)

This manual contains important safety instructions. Please read and follow all instructions carefully
during installation and operation of the unit. Read this manual thoroughly before attempting to
unpack, install, or operate your UPS.

This equipment can be operated by any individuals with no previous training.

The AC power outlet must be installed near the UPS and must be easily accessible.

During the installation of the UPS, it should be assured that the sum of the leakage currents of the
UPS and the connected loads does not exceed 3.5mA.

Attention, hazardous through electric shock. Also with disconnection of this unit from the mains,
hazardous voltage still may be accessible through supply from battery. The battery supply should be
therefore disconnected in the plus and minus pole at the quick connectors of the battery when
maintenance or service work inside the UPS is necessary.

Do not dispose of batteries or battery pack in a fire, the battery may explode.

Do not open or mutilate the batteries. Electrolyte is harmful to the skin and eyes.

To reduce the risk of fire, connect only to a circuit provided with 30 amperes maximum branch circuit
overcurrent protection in accordance with the National Electrical Code, ANSI / NFPA 70.

INSTALLING YOUR UPS SYSTEM

UNPACKING

Inspect the UPS upon receipt. The box should contain the following:
UPS Unit; Rack Mount Bracket x 2; Stand x 2; PowerPanel

®

Business Edition Software Disk¯1;

PowerPanel

®

Software Disk¯1; Serial Interface Cable (DB-9)¯2; Serial Interface to USB Adapter X
1; Telephone Cable¯1; IEC to IEC Power Cord X 2; IEC to Schuko Power Cord X 2; UPS User
Manual; PowerPanel

®

Business Edition Software User Manual; PowerPanel® Software User

Manual.

HOW TO DETERMINE THE POWER REQUIREMENTS OF YOUR
EQUIPMENT

1. Insure that the equipment plugged into the battery power-supplied outlets does not exceed the
UPS unit’s rated capacity (3000VA/2200W for PR3000E). If rated unit capacities are exceeded, an
overload condition may occur and cause the UPS unit to shut down or the circuit breaker to trip.

2. If the power requirements of your equipment are listed in units other than Volt-Amps (VA), convert
Watts (W) or Amps (A) into VA by doing the calculations below. Note: The below equation only
calculates the maximum amount of VA that the equipment can use, not what is typically used by
the equipment at any one time. Users should expect usage requirements to be approximately 60%
of below value.

TO ESTIMATE POWER REQUIREMENTS

1.

Watts (W) x 2.0 = VA or Amps (A) x 230 = VA

2. Add the totals up for all pieces of equipment and multiply this total by 0.6 to calculate actual
requirements. There are many factors that can affect the amount of power that your computer
system will require. The total load that you will be placing on the battery-powered outlets should not
exceed 80% of the unit’s capacity.

DIRECTIONS TO MOUNT THE UPS IN THE RACK

1. Assemble the handlebars to the rack mount brackets (ears) as
shown in the figures, using the flat head screws (M4.0*8mm)
provided.

2. Assemble the two ears to the both sides of the UPS enclosure
as shown in the figures, using the flat head screws (M5.0*8mm)
provided.

3 . Install the UPS at or near the bottom of the rack.

CAUTION! At least tw o people are required when mounting
the UPS in the rack due to its weight. The battery pack may be

removed while mounting it in the rack.

HARDWARE INSTALLATION GUIDE

1. To connect auxiliary battery pack :
a. Remove the protection cover on the UPS rear panel.
b. Connect the black wire and the red wire of the Battery Pack to the negative (-) / black terminal

and the positive (+) / red terminal of the PR3000E respectively. (See below figure)

Note: Due to the large current, make sure to connect the posit ive to positive and the
negative to negative. Otherwise, it may cause a short circuit and the unit may be
irreversibly damaged.

2. Recharging the battery for at least four hours is recommended to insure that the battery’s
maximum charge capacity is achieved. Charge loss may occur during shipping and storage. To

recharge the battery, simply leave the unit plugged into an AC outlet.

3. Connect the equipment to your UPS outlets. The IEC-IEC and the IEC
to Schuko power cords coming with the unit are used to connect your
computer and monitor to the UPS. Items such as copiers, laser
printers, vacuums, space heaters, or other large electrical devices
should not be connected to the UPS. Please make sure that the total
loads of your equipments are less than the maximum total power load
of your UPS.

4. Plug UPS power cord to a wall outlet. Please avoid using extension
cords and adapter plugs. (To maintain optimal battery charge, leave
the UPS plugged in at all times.)

5. Press the UPS power button to turn it on. The “Power On” indicator
will be illuminated in “Green”.

6. Install your software and accessories. To use the software, simply
connect the enclosed serial interface cable to the serial port on the UPS and an open serial port
on the computer.

BASIC OPERATION

FRONT PANEL AND REAR PANEL DESCRIPTION

◆ Power Switch

Press the power button to turn the UPS ON or OFF.

◆ Test Switch

Press this button to perform a self test of your UPS. This UPS also performs a self
test automatically when powered on. After the UPS passes the test, it returns to
on-line operation. If the UPS fails the self-test, please recharge the battery for at least
4 hours and perform another self-test. If it fails after recharging the battery, please
replace the battery. In battery mode, you can press this button to silence an audible
alarm.

◆ Power On Indicator

This LED is illuminated when the utility condition is normal and the UPS outlets are
providing “clean power”, free of surges and spikes.

◆ AVR Indicator

This LED indicates that the UPS is operating in automatic voltage regulation mode.
When the led is illuminated continuously, it indicates input over-voltage and the UPS
unit bucks the voltage. When the led is flashed in rotation, it indicates that the UPS
unit boosts input voltage.

◆

Using Battery Indicator

This LED illuminates during utility failure, indicating that the battery is supplying
power to the battery-power supplied outlets.

◆ Battery Level Indicator

This indicator shows a visual indication of the battery charge. When battery capacity
is under 20%, no indicator LED will illuminate. If the battery capacity is under 20%
even after 8-hour charge, the batteries may be worn out.

◆

Load Leve Indicators l

This indicator shows a visual indication of the UPS load. The load indicator LED will
turn orange if the load is between 80% and 100%. If the load is under 20%, no
indicator LED will illuminate.

◆ Circuit Breaker Reset for Overload Protection

Resettable circuit breakers provide optimal overload protection.

◆ Battery Backup and Surge Protection Outlets

The UPS provides 4 battery powered and surge protected outlets for
connected equipment to insure temporary uninterrupted operation
during a power failure and against surges and spikes.

◆

Individual Backup Power for Critical Load

The UPS provides one battery powered and surge protected outlet for
the most critical connected equipment and insures temporary

ninterrupted operation of connected equipment during a power failure.

u

NOTE: When the UPS is overloaded, the UPS will interrupt power
supply to the 4 battery outlets and leave the one outlet for critical

loads uninterrupted.

◆Ethernet(RJ-45) Network Protection Ports

These ports are the protection for your computer network cable.

◆

Serial Port to PC

Professional Rack Mount Series UPS provides two
serial ports to allow connection and communication
between the UPS and two computers.
The two s

erial ports allow connection and

mary computer (with PowerPanel

®

Business Edition installed) is the computer that you will

:

art to

2. llowing the

BATTERY PACK REPLACEMENT AND STORAGE

AUTION!

communication from the DB-9 serial or USB port
on the computer to the UPS unit. These interfaces
are also compatible with the UPS service provided
by Win dows 98, Windows ME, Windows 2000,

Windows NT, Windows XP, Windows Server

2003.

The Pri
use to control the UPS and make any change to the operation of the UPS. The Secondary
computer (with PowerPanel

®

installed) is unable to exhibit any control over the UPS.

When power failure occurs, one of the following shutdown sequences will be executed

1. If the Primary and Secondary serial ports are both in use: the Primary computer will st
count down (user controlled delay) for shutdown (User Control delay can be set in the
PowerPanel

®

Business Edition software. Recommended time is 5 minutes). Once the Primary
computer is shutdown, the UPS will signal the Secondary computer and initiate the Secondary
to shutdown. The UPS default shutdown time is 2 minutes. Therefore, it is recommended that
Secondary computer is set to shutdown within 1 minute in PowerPanel

®

Software.

If only the Secondary serial port is in use: the Secondary computer will shutdown fo

user settings in PowerPanel

®

Software. However, the Secondary computer will not able to

signal the UPS to shut down. Therefore, the UPS will only power off when it is in low battery.

C Read and follow the IMPORTANT SAFETY INSTRUCTIONS before servicing the battery
pack. Do not open the battery pack and service the batteries inside. If you have questions, contact

your dealer or call the number in this manual for information on battery replacement.
CAUTION! Use only CyberPower Battery Pack for replacement. See your dealer for this model.
CAUTION! The battery may present the risk of electrical shock. Do not dispose of batteries in a
fire, as it may explode. Follow all local ordinances regarding proper disposal of batteries.
CAUTION! Do not open or mutilate the batteries. Release electrolyte is harmful to the skin and eyes

ATTERY PACK REPLACEMENT PROCEDURE

and may be toxic.

B

er source.

UPS.

. Turn off and unplug all connected equipments.

1

2. Turn the UPS off and unplug it from the AC pow

3. Unplug the black and red wire of the Battery Pack from the

4. Follow the

Hard Installation Guide to connect a new Battery Pack to the UPS.

.

STORAGE

r UPS and disconnect its power cord from the wall outlet. Disconnect all cables

TROUBLE SHOOTING

irst turn off you

F
connected to the UPS to avoid battery drain. To store your UPS for an extended period, cover it and
store with the battery fully charged. Recharge the battery every three months to insure battery life. If
the battery remains uncharged for an extended period of time, it may suffer permanent loss of
capacity.

Problem Possible Cause Solution

Batter ed.

Recharge the batte the UPS plugged

ies are not fully charg

ry by leaving

in.

The ot

Battery is slightly worn out.

UPS does n

perform expected
runtime.

Contact CyberPower Systems at
[e-mail]

The on/off switch is designed to

nds and then turn

prevent damage by rapidly
turning it off and on.

Turn the UPS off. Wait 10 seco
the UPS on.

The unit is not connected to an e connected to a 220-240V
AC outlet.

The unit must b
50/60Hz outlet.

The battery is worn out.

r Systems at

Contact CyberPowe
[e-mail]

The UPS will not

Mechanical problem.

t

turn on.

Contact CyberPower Systems a
[e-mail]

Circuit breaker is tripped due to

ne piece of

overload.

Turn the UPS off and unplug at least o
equipment. Wait 10 seconds, reset the circuit
breaker and then turn the UPS on.

Batteries are discharged t 4 hours. Allow the unit to recharge for at leas

Outlets do not

o

y a

provide power t
equipment

Unit has been damaged b
surge or spike.

Contact CyberPower Systems at
[e-mail]

The serial/USB cable is not

the UPS unit and

connected.

Connect the serial/USB cable to
an open serial port on the back of the computer.
You must use the cable that came with the unit.

The serial/USB cable is

ort.

connected to the wrong p

Try another serial/USB port of your computer.

The unit is not providing battery
power.

Shut down your computer and turn the UPS off.
Wait 10 seconds and turn the UPS back on. This
should reset the unit.

PowerPanel®

n or

al cable is not the cable e included with the unit for

Business Editio
PowerPanel

®

is
inactive (all icons
are gray).

The seri
that was provided with the unit.

You must use the cabl
the software.

Block Diagram

TECHNICAL SPECIFICATIONS

Model PR3000E

IN OUT

OUT

Capacity (VA) 3000VA
Capacity (Watts) 2200W
Input
Voltage Range 220-240Vac
Frequency Range 50/60 Hz
Output
On Battery Output Voltage Pure Sine Wave at 230Vac +/- 7%
On Battery Output Frequency 50/60 Hz
Transfer Time (Ty pical) 4ms
Overload Protection On Utility: Circuit Breaker, On ry: Internal Current Limiting Batte
Surge Protection and Filtering
Lightning / Surge Protection Yes
Network Protection RJ45(On ne Out) e In/O
Physical
Total # of UPS Receptacles 5 ( 3 IEC+ 2 Schuko)
Maximum Dimensions 2U Rack * 2
Weight (Kg) 55.5
Battery
Sealed Maintenance Free Lead

12V/7AHx8

Acid Battery
Typical Recharge Time 8 Hours
Warning Diagnostics
Indicators Power On, Using Battery, AVR, Load Level, Battery Level
Audible Alarms On Battery, Low Battery, Overload
Environmental
Operating Temperature + 32°F to 95°F (0°C to 35°C)
Operating Relative Humidity 0 to 95% NON-CONDENSING
Communication
PowerPanel® Business Edition Windows 98/ME/NT/2000/XP/Server 2003
Software
Management
Self-Test Manual Self-Test
Auto-Charger Yes
Auto-Restart Yes
USB Yes
SNMP / HTTP Network Optional

DEFINITIONS FOR ILLUMINATED LED INDICATO RS

Power

On

AVR

Using

Circuit

Battery

Breaker

Alarm

Condition

On Off Off Set Off Normal

On Slow flash Off Set Off

AVR- Max. boost 13% o oltage for output

f input v
regulation while input voltage is from 8% to 15%
under nominal.

On Rapid flash Off Set Off

AVR- Max. boost 26% of input voltage for output
regulation while input voltage is from 15% to 26%
under nominal.

ON On Off Set Off

AVR- Max. buck 11% of input voltage for output

ver regulation while input voltage is from 8% to 26% o

nominal.

Off Off On Set Two Beeps

ilure- The UPS is providing battery power to

Utility Fa

the Battery-Power Supplied outlets.

Off Off On Set

Rapid

attery power.

Beeps

Utility Failure-The UPS is providing b
Rapid beeps indicate the battery will run out of charg

e

within a few minutes.

On/Off

On/ Off

On/Off Set Long Beep

Overload- Turn the UPS off and unplug at least one

/Flash

piece of equipment from the UPS. Wait 5 seconds,
reset the circuit breaker and restart the UPS.

Off Off On Up Long Beep

Overload- Turn the UPS off and unplug at least one
piece of equipment from the UPS. Wait 5 seconds,
reset the circuit breaker and restart the UPS.

Off Off Off Set Off

Surge Protection Malfunction- Power surge has
damaged the unit. Please contact CyberPower
Systems.

or more information, visit eu.cyberpowersystems.comF or contact

yberPower Systems, B.V. (Netherlands)

Netherlands

[e-mail]

C

Flight Forum 3545, 5657DW Eindhoven, The
Tel: + 31 73 649 1209, Fax : [phone] E-MAIL:

sa

yberPower Systems, Inc. (USA)

akopee, MN 55379, U.S.A.

rpowersystems.com

C

4241 12th Avenue East Suite 400 Sh

sales@cybe

Tel: [phone], Fax: [phone], E-MAIL:

ntire contents copyright ©2004 CyberPower Systems, B.V., All rights reserved. Reproduction in

yberPower warrants to you, the original purchaser, that CyberPower UPS will be free from defects

.

E

Input

AVR Sw itch

Battery

Charger

Transformer

Output

Battery

Inverter
(DC/AC)

® ®

and PowerPanel

whole or in part without permission is prohibited. PowerPanel

Plus are

trademarks of CyberPower Systems, (USA) Inc.

C
in design, assembly, materials and workmanship for two years ( battery is only one year) from the
date of original purchase. Any warranty services, please contact your local dealers or distributors