Cyberoam Home, NetGenie Home NG11EH User Manual

User Guide

Version 1.0 – 25/01/2014

1000728-20140113-NG11EH

User Guide

NetGenie – Read it first

The most complex questions have the simplest answers. NetGenie is an embodiment of such a design philosophy.

At home, our family is the most cherished part of our life and their security is our prime concern. They access the Internet for almost anything. From booking movie tickets, accessing Facebook to emailing, the Internet is woven into the fabric of day-to-day lives; and yet is the most vulnerable part too.

The Name is… NetGenie

The idea behind this product is to provide the same technology based Internet security to home user, as the enterprise level users get. It is designed to ensure the safety of its master like a Genie without curbing the freedom, while surfing the World Wide Web, and not be restrictive or prohibitive like a cop. Hence it is christened – NetGenie.

A Complete Security Suite

The challenge here is to make an appliance simple to configure for a home user and yet give enough leeway to an advanced user to configure and customize the security as per his needs. The outcome of this design philosophy is NetGenie - a ready to use small appliance with retro looks; empowered with security features like firewall, Web and application filtering, anti-virus and intrusion prevention (IPS). While firewall, anti-virus and IPS keeps all unauthorized, malicious and harmful Internet traffic at bay, Web and application filtering have been customized to play the role of age sensitive Parental Controls.

Truly Plug-n-Play

NetGenie is a truly a Plug-n-Play security solution. Give in the Internet feed, Power it up and… Whoosh…. you go!

Did I tell you… you can connect to the Internet using any of the following?

 DHCP  Static  PPPoE  USB

Threat-free Wi-Fi

With NetGenie, you can rest ensured that no one will be able to snoop into your Wi-Fi. It has been secured it from the inception. In the technical lingo, NetGenie is shipped with a preconfigured SSID and Network Security Key (password) which, if required, you can change. For the first time use, just check the appliance bottom and you will find the Network Security Key (password) there. In other words, you do not have to log in into the appliance to go hunting for the Wi-Fi password.

To add icing on the cake, you have Firewall, Anti Virus, Web and Application Filtering and Intrusion Prevention features to chaperonage your family as you surf the Internet.

Appliance that Communicates

As soon as you start surfing the Internet, you will be served with a splash page. This page is specifically designed to give you one-stop information about NetGenie’s services. A click from this page can lead you to destinations like:

 NetGenie Security Features  Continue surfing  Benefits of NetGenie over other available products  Appliance Registration page

User Guide

 NetGenie’s Web GUI  You can choose not to see the page again too!

If you choose to log into NetGenie appliance, you will have a few more surprises waiting for you. The GUI is colorful, fresh and vibrant. Here security is not painted in drab grey shades. The pages are refreshing and stimulating to look at. They are designed to encourage parents to access and experiment with the configurations to get the maximum mileage. The most common color codes like green and red are used to simplify the allowed and blocked sites respectively in Parental Controls section.

The Avatars, that you use to symbolize your family members, are designed to make you smile. Soon NetGenie will allow you to upload your kid’s picture so that he can identify his user.

Age-Wise Easy Parental Controls

As soon as you log into NetGenie, you will land on the Family Protection page. This page is the heart of the appliance. From this page you can create the profiles of all your family members and choose what they will access and when. This feature will ensure that you do not have hover over your kids when they access the Internet.

Just grab the Age Slider… and you are done. With this you can now configure what Web and application your family members can access. The categorization database for Web and application is on the Cloud and it is always current and up-to-date to protect you against any emerging threat.

Once you have created users and you do not wish to login every time to surf, just White-List the device and the moment you open your browser… you are surfing.

Know it All through Logs and Reports

NetGenie provides extensive logs and reports of all Internet activities of all the users. This will enable you to see who has surfed what and at what time. This will enable you understand the Internet surfing pattern of your family members and tweak the security accordingly.

The logs and reports will also show you what kinds of threats are lurking over the Internet, trying to get into your home.

NetGenie – Secure your Family, Simply

NetGenie is the name of a quest, a journey to achieve ease of use and simplified security for home users. It is the beginning of a thrilling journey.

User Guide

Contents

NetGenie – Read it first .......................................................................................... 2

Preface ................................................................................................................... 7

Part 1: Deploy your NetGenie .................................................................................. 9

Introduction ............................................................................................................. 9

Know your NetGenie ...................................................................................................................... 9

Defaults ........................................................................................................................................ 10

Surf using NetGenie ............................................................................................. 10

Getting your NetGenie Ready ...................................................................................................... 10

Identify your Home Internet Setup ................................................................................................ 10

Access Internet ............................................................................................................................. 18

Part 2: Family Protection ....................................................................................... 20

Access NetGenie .......................................................................................................................... 20

Set System Time .......................................................................................................................... 21

Add User ....................................................................................................................................... 21

User Internet Access .................................................................................................................... 24

Part 3: What can NetGenie do for you? ............................................................... 27

Registration .................................................................................................................................. 27

 Why do I need to register my appliance and how do I do it? ............................................... 27

 Can I use my existing Cyberoam Customer Account credentials for NetGenie Customer

Portal? .......................................................................................................................................... 28

Internet Access ............................................................................................................................. 28

 Is it mandatory to create a user in NetGenie in order to access Internet? ........................ 28

 How can I access and configure my NetGenie appliance? ................................................. 28

 How do I give safe Internet access to my 7-year-old daughter Jane? ............................... 28

 Is password mandatory for family members of all age groups? .......................................... 29

 Which websites will be accessible by default to my 6 year old? ......................................... 29

 Will all my family members receive authentication page every time they try to access

Internet through NetGenie? ...................................................................................................... 29

 Do I need to manually add each website, which I want to be allowed for my kid?........... 30

 How can I customize Website category access for a specific user? .................................. 30

 I want my daughter to be allowed access to www.facebook.com but I do not want her to

access other social networking websites. Is it possible? ..................................................... 32

 I want to allow my son accessing game sites in my presence only i.e. when I am at

home in the evening. What should I do? ................................................................................ 32

 How can I apply time-based Internet access? ....................................................................... 32

 I’m receiving “Blocked Website” message when I try to access www.google.com through

NetGenie. Is there any way one can allow access to the blocked website(s) from the

authentication page? ................................................................................................................. 33

 I want to know the categorization for a Website. Is there any way to know the same

using NetGenie? ......................................................................................................................... 34

 I want to allow only Yahoo Messenger to my 10- year- old daughter that too in the

evening between 6 and 9. I also want to block any other chat messengers, what should I

do?................................................................................................................................................ 35

 I am not able to access the Internet using my smart phone, why?..................................... 37

 I want to allow or block some websites for all users; do I need to individually configure

this setting for each and every user? ...................................................................................... 38

 Is there any way to allow/block websites globally? ............................................................... 38

 Does NetGenie allow users access to uncategorized websites? ....................................... 38

 How can I block users from accessing the websites which are not categorized by

NetGenie? ................................................................................................................................... 38

 What if one of my family members forgets their password? ................................................ 39

 I am a traveler and use USB modem to get Internet access; can NetGenie ensure me

safe Internet? .............................................................................................................................. 39

User Guide

 Does NetGenie support 4G Network Connection? ............................................................... 39

 My ISP has given me an IP address, where do I need to specify the same in NetGenie? .

...................................................................................................................................................... 39

 How do I deal with websites that have not been categorized by NetGenie? .................... 39

 I Want to Ensure That Internet Is Accessible to my daughter only between 10 am and 7

pm. How Do I Do That? ............................................................................................................. 41

Device Whitelisting ....................................................................................................................... 43

 How do I make sure that every time I login using my laptop, I do not have to see the

authentication page? ................................................................................................................. 43

 I do not want to authenticate every time I try to access the Internet using NetGenie.

What should I do? ...................................................................................................................... 43

System .......................................................................................................................................... 44

 How do I change my NetGenie administrator password? .................................................... 44

 How can I view system and security status of my NetGenie Appliance? .......................... 44

Networking .................................................................................................................................... 45

 How many computers or devices can be connected wirelessly to NetGenie at the same

time? ............................................................................................................................................ 45

 Internet access through my NetGenie appliance has stopped. What should I do? ......... 45

 How do I know that my NetGenie is having Internet connection? ...................................... 45

 How can I verify that my NetGenie appliance is Wi-Fi enabled? ........................................ 46

 How can I wirelessly connect my laptop to NetGenie? ........................................................ 47

 Can I insert my telephone cable directly to my NetGenie appliance to access Internet? 47  I do not want others to see my network due to security reasons. Is there any way to hide

visibility of my network to wireless users? .............................................................................. 47

 Can I change the name of my Network? ................................................................................ 48

 Does NetGenie support multiple Internet connections (Multilink Management)? ............ 49

Security ......................................................................................................................................... 49

 Does NetGenie protect my network from viruses and other malicious software? ............ 49

 I want to protect my network from viruses. What should I do? ............................................ 49

 Does NetGenie provide protection over both HTTP and HTTPS? ..................................... 49

 What is the frequency of malware signature updates? Can I customize it?...................... 50

 Can I manually update malware signature database? ................................ ......................... 50

 How can I upgrade my NetGenie appliance with malware signature updates if I am not

connected to Internet? ............................................................................................................... 51

 What is the use of Diagnostic Tools? ...................................................................................... 52

Upgrade, Back-up, Restore .......................................................................................................... 54

 How can I check availability of upgrade(s) available for my NetGenie appliance? .......... 54

 How can I upgrade my NetGenie firmware version? ............................................................ 55

 Can I save my current NetGenie configuration for future use i.e. in case of system crash

or change in settings? ............................................................................................................... 58

 My system is crashed but I do have configuration back-up I took a few days back. What

should I do to restore my NetGenie settings: ......................................................................... 58

 How to restore configuration back-up in NetGenie appliance? ........................................... 58

 How can I restore Factory Default Configuration? ................................................................ 59

 How many configuration snapshots can I store on NetGenie appliance? ......................... 59

Logs and Reports ......................................................................................................................... 60

 I want to find out which websites are being accessed by my son in my absence. How

can I check it? ............................................................................................................................. 60

 From where can I see overall Internet traffic passing through my NetGenie appliance? 61  I want to find out which applications are being accessed by my Son in my absence. How

can I do so?................................................................................................................................. 61

 From where can I view details of viruses detected by NetGenie? ...................................... 62

 Can I have visibility of users who are accessing Internet through NetGenie? .................. 63

 How can I view details of Intrusion attempts detected by NetGenie? ................................ 64

 I have set time as per my local time zone but why is NetGenie still not showing it? ....... 64

Remote Management ................................................................................................................... 65

 Can I remotely manage my NetGenie appliance(s)? ............................................................ 65

 Can I use my existing Customer ID & Password to login to NCMS? Or do I have to

User Guide

create a new one? ..................................................................................................................... 65

 Can I make changes to my NetGenie appliance from NCMS? ........................................... 66

 What is Internet Watch List?..................................................................................................... 66

 Can I send NetGenie’s logs to third party server? ................................................................ 66

 Is there any way to turn off NetGenie’s logging feature? ..................................................... 66

Some Advanced Configuration ..................................................................................................... 67

 On enabling HTTPS scanning, I am not able to access HTTPS-based sites like

www.gmail.com. What can I do? ............................................................................................. 67

 Certain applications of mine, like CrashPlan and Logmein are not being able to connect

to the Internet. What do I do? ................................................................................................... 68

 How can I make sure that if any user remains inactive for more than 10 minutes, he/she

gets logged off? .......................................................................................................................... 68

 Does NetGenie prevent my network from Web as well email-based viruses? What

happens when NetGenie encounters any Virus? .................................................................. 69

 The Parental Controls that I have applied are not working properly. What can be the

reason? ........................................................................................................................................ 71

 I do not want NetGenie to scan MS-Word documents for viruses, is it possible? ............ 71

 What does NetGenie offer under Intrusion Prevention System? ........................................ 72

 Can I customize NetGenie’s intrusion prevention signatures? ............................................ 73

 What is Port Forwarding? How can I configure port forwarding in NetGenie? ................. 74

 How to port-forward HTTP traffic to an internally hosted web-server? .............................. 75

 Can I access NetGenie over Internet? .................................................................................... 76

 Is there any single page from where I can get the complete network overview? ............. 77

 I want to change the default IP address of my NetGenie appliance, can I do it? ............. 77

 Why do I need to clone the MAC address of my router? ..................................................... 78

 My son has a gaming device running on UDP over a specific port; I want NetGenie to

block this service, can I do so? ................................................................................................ 78

User Guide

Preface

Welcome to Cyberoam NetGenie User Guide.

Intended Audience

This guide is intended for home users with basic Internet knowledge.

Guide Organization

This guide gives you information about the administration of Cyberoam NetGenie Home appliance while helping you manage and customize NetGenie to meet your personalized Internet safety requirements.

This guide is organized in three parts:

Part 1 – Deploy your NetGenie

Part 2 – Protect your Family

Part 3 – What can NetGenie do for you?

User Guide

Typographic Conventions

All contents in this guide including text or screenshots follow the given list of conventions

Item

Convention

Example

Part titles

Bold and shaded font typeface

Family Protection

Topic titles

Shaded font typeface

Introduction

Subtitles

Bold & Black typeface

Notation conventions

Navigation link

Normal typeface

Family Protection  Device Whitelisting it means, to open the required page click on Family Protection then on Device Whitelisting

Notes and Prerequisites

Bold typeface between black borders

Note

User Guide

Part 1: Deploy your NetGenie

Introduction

NetGenie offers a safe online experience for your whole family. Keep hackers, viruses and other intruders at bay while your family surfs the Internet. Use NetGenie’s Parental Controls feature to protect your kids from harmful website content while managing their Internet time and experience. Get time and usage reports on your family’s web activities. NetGenie also gives you the flexibility to perform the Administrator role using any Internet access device at home!

After unboxing your NetGenie, ensure that you have all these components available:

1. One (1) NetGenie Wireless Base Unit - NG11EH

2. Two (2) detachable Wi-Fi Antennas

3. One (1) RJ-45 Ethernet Cable

4. One (1) Power Adapter

5. Quick Start Guide

Please immediately contact your vendor if you find anything missing

Know your NetGenie

User Guide

Defaults

 Default IP address to access NetGenie: http://10.1.1.1  Default Username: admin  Default Password: admin

Appliance Reset Button: To reset appliance to factory default settings, keep the reset key pressed for 5 seconds. While doing so, all past upgrades and configurations will be lost.

Surf using NetGenie

Prerequisites:

 Internet connectivity through a DSL/Cable modem/Direct Internet Cable with RJ45

(Ethernet) connection or USB Modem.

 At least one computer with an installed network interface adapter/wireless network adapter.  Internet browser.

Getting your NetGenie Ready

1. Before you begin surfing the Internet through NetGenie, you first need to assemble the appliance.

2. Screw in detachable Wi-Fi antennas in their respective jacks provided in the back panel.

3. Look out for a sticker at the bottom of the appliance containing the default wireless network name, technically known as SSID and a pass key specific for your appliance.

4. Plug one end of the power adapter into the socket on the back of the NetGenie Base Unit.

5. Plug the other end of the power adapter into the nearest main socket.

6. Before you access the Internet through NetGenie, make sure the power is switched on. The Power LED on the front panel should turn green.

Note: SSID and pass key pre-secure your wireless network from any unauthorized access attempts. Please note down your pass key for future reference.

Identify your Home Internet Setup

Depending on your home network set-up, you can connect NetGenie to the Internet by referring to any of the following scenarios:

1. Through ADSL Cable Modem

2. Through Direct Cable

3. Through USB Modem

4. Over Wi-Fi

User Guide

Wired Connection - Secure Internet Connectivity through ADSL/Cable Modem

Screen – Connectivity through ADSL

1. Unplug the cable that connects the ADSL Router/Cable Modem to your computer and plug it into the “WAN” NetGenie socket.

2. Use the RJ-45 Ethernet cable provided with the NetGenie appliance to connect your computer to any of the “LAN” NetGenie sockets.

3. Switch on your ADSL Modem/Cable Modem and wait till it connects to the Internet. The Internet LED on the ADSL modem will turn green and remain steady. If you are dialing the Internet from your computer, refer to the Configuring PPPoE section.

4. Switch on the NetGenie appliance. Wait till the “Power” LED and “WAN” LED turns green.

5. Switch on your computer now. NetGenie's “LAN” LED will turn green and remain steady.

6. Open your browser and start surfing the Internet. Your computer is now secured from online threats and malware with the Quick Security feature automatically turned on.

Note: To configure age-appropriate Internet access for your family, refer the Family Protection section. If you are unable to connect to the Internet after following above procedure, please revert to your original setup and visit Cyberoam’s support section at www.netgenie.net.

Wired Connection - Secure Internet Connectivity through Direct Cable

Screen – Connectivity through Direct Cable

User Guide

1. Unplug the Internet cable that connects to your computer and plug it into the “WAN” NetGenie socket.

2. Use the RJ-45 Ethernet cable provided with the NetGenie appliance to connect your computer to any of the “LAN” NetGenie sockets.

3. Switch on your NetGenie appliance. Wait till the “Power” LED and “WAN” LED turns green.

4. Switch on your computer now. NetGenie's “LAN” LED will turn green and remain steady.

5. Open your browser and start surfing the Internet. Your computer is now secured from online threats and malware with the Quick Security feature automatically turned on.

Wireless Connection - Secure Internet Connectivity using USB Modem

Screen – Connectivity through USB Modem

1. Plug a USB modem in the slot provided in the NetGenie appliance.

2. Use the RJ-45 Ethernet cable provided with the NetGenie appliance to connect your computer to any of the “LAN” NetGenie sockets and switch on the NetGenie appliance.

Switch on the NetGenie appliance. If you are connecting to the Internet over Wi-Fi, start your laptop. Make sure your Wireless Network Adapter is enabled. Your laptop will automatically select the wireless network (also called SSID) named “NetGenie”.

3. Click the network icon in your machine's system tray (bottom-right of your screen) and Select

“NetGenie”. After selecting “NetGenie”, you will be asked to enter the exact Security/Pass Key printed on

the sticker at the bottom of your appliance. This will connect you to the NetGenie appliance over Wi-Fi.

Push the WPS button on the backside of the appliance. WPS automatically configures the network name (SSID) and WPA security key for your laptop when it joins the network

4. Enter the IP address: http://10.1.1.1 in the address bar and access NetGenie using your administrator credentials.

5. Go to Network Settings  Internet.

User Guide

6. Select USB Modem and fill up the required details. Once the valid details are entered and configurations are applied, NetGenie will automatically connect to the Internet.

7. Open your browser and start surfing the Internet. Your computer is now secured from online threats and malware with the Quick Security feature automatically turned on.

Wireless Connection - Secure Internet Connectivity over Wi-Fi

1. Use the cable that comes with your NetGenie appliance to connect it to the ADSL Router/ Cable Modem.

2. Insert one end of the cable in the “WAN” NetGenie socket and the other end in your modem “LAN”.

3. In case of Direct Cable Internet, please connect it straight to the NetGenie “WAN” socket. If you are dialing the Internet from your computer, refer to the Configuring PPPoE section.

4. Switch on your NetGenie appliance. Wait till the “Power” LED and “WAN” LED turns green and for the “WLAN/WPS” LED to turn green and stabilize.

5. Start your laptop. Make sure that your Wireless Network Adapter has been enabled. Your laptop will automatically detect the wireless network (also called SSID) named “NetGenie”.

Click the network icon in your machine's system tray (bottom-right of your screen) and select “NetGenie”.

Push the WPS button on the backside of the appliance. WPS automatically configures the network name (SSID) and WPA security key for your laptop when it joins the network

6. After selecting “NetGenie”, you will be asked to enter the exact Security/Pass Key printed on the sticker at the bottom of your appliance. This will connect you to the NetGenie appliance over Wi-Fi.

7. Open your browser and start surfing the Internet. Your computer is now secured from online threats and malware with the Quick Security feature automatically turned on.

Note: Please turn off your router's Wi-Fi, to avoid any security breaches.

User Guide

Configuring PPPoE

PPPoE (Point-to-Point Protocol over Ethernet) is used when you dial up to connect to the Internet through a broadband connection. This section is only relevant to you if need to dial up the Internet from your machine.

(You will need your Username and Password for connecting to the Internet. Please contact your ISP if you lose them.)

Go to Network Settings  Internet, select Internet Connection Type as PPPoE and fill up the required details.

Screen- Configure PPPoE

User Guide

Screen Elements

Description

Internet Connection Type

PPPoE

Link Type

Select Internet link type. Possible options:

 Active  Backup  Disabled

PPPoE Information

Username

Specify username provided by your ISP.

Password

Specify password.

Access Concentrator Name

Specify the name of Access Concentrator Service Name

Specify the name of service provided by Service Provider.

Redial Period

Specify the time after which redialing should be attempted.

MTU

Specify MTU value (Maximum Transmission Unit) MTU is the largest physical packet size in bytes that can be

transmitted in a network. This parameter becomes an issue when networks are interconnected and have different MTU sizes. Any packets larger than the MTU value are divided (fragmented) into smaller packets before being sent over.

Default - 1492 Input range - 568 to 1492

Keep Alive

Specify time in seconds to keep alive the PPPoE session

Advanced Settings

Primary DNS Server

Specify IP address of primary DNS server.

Secondary DNS Server

Specify IP address of secondary DNS server.

MAC Address Clone

Enable this to create a clone of your router’s IP address and

specify MAC address of your router to be cloned

VLAN

Enable this to provide VLAN support and tagging.

Apply

Click to save changes.

Table - Configure PPPoE Screen Elements

Configuring USB Modem

You need to configure USB modem when you connect to the Internet through a data/fax/voice modem.

Go to Network Settings  Internet. Select USB Modem tab and fill up the required details.

User Guide

Screen- Configure USB Modem

Screen Elements

Description

Wireless Modem Information

Link Type

Select Internet link type. Possible options:

 Active  Backup  Disabled

Network

Select your USB Network Connection type. Possible options:

 3G  4G

USB Modem Status

Status of USB modem. Possible status:

 Plugged  Unplugged

User Guide

USB Modem Signal Strength

Signal strength of plugged USB modem. Country

Select the Country.

Service Provider

Select the service provider name

Service Name

Specify name of the service if required.

Dial Number

Dial number of the selected service provider.

Authentication

Select the checkbox if you want to enable authentication for your USB modem.

Username

Specify the username if you have enabled authentication for your USB modem.

Password

Specify password.

Pincode

Specify the pin code of your area.

Init String (Not Applicable for 4G Network)

Specify initialization string for your USB modem, if required.

MTU (Not Applicable for 4G Network)

Specify MTU value (Maximum Transmission Unit) MTU is the largest physical packet size, in bytes that can be

transmitted in a network. This parameter becomes an issue when networks are interconnected and the networks have different MTU sizes. Any packets larger than the MTU value are divided (fragmented) into smaller packets before being sent over.

Default - 1492 Input range - 568 to 1492

Keep Alive (Not Applicable for 4G Network)

Specify time in seconds to keep alive the session Advanced Settings

Primary DNS Server

Specify IP Address of the primary DNS server.

Secondary DNS Server

Specify IP Address of the secondary DNS server. Apply

Click to save changes.

Table- Configure USB Modem Screen Elements

Configuring Static Internet Connection

You need to configure static Internet connection if your ISP has assigned an IP address to your network.

Go to Network Settings  Internet. Select the Internet connection type as “Static” and fill up the required details.

User Guide

Screen- Configure Static Internet Connection

Screen Elements

Description

Internet Connection Type

Static IP Address

IP Address

Specify IP address provided by your ISP.

Subnet Mask

Specify subnet mask of your network.

Gateway

Specify gateway IP address for your network.

Advanced Settings

Primary DNS Server

Specify IP address of primary DNS server.

Secondary DNS Server

Specify IP address of secondary DNS server.

MAC Address Clone

Enable to create clone of your router’s IP address and specify

MAC address of your router to be cloned.

VLAN

Enable this to provide VLAN support and tagging.

Apply

Click to save changes.

Table- Configure Static Internet Connection Screen Elements

Access Internet

Congratulations!!! If you are reading this, it means you have installed NetGenie successfully. Now simply open a new browser window and enter any website URL, you want to visit in the

address bar. A Splash Page, as shown below, is displayed.

User Guide

Screen- Splash Page

This introductory splash screen gives an overview of NetGenie features along with multiple options. The user can

 Click Learn more about NetGenie's Security button to read detailed information regarding

security features offered by NetGenie.

 Click Continue Surfing to skip this page.  Click Learn Why NetGenie to know benefits of NetGenie over other available products.  Click Customer Portal to access customer portal of NetGenie. Customer portal allows the

user to register the appliance in order to avail support.

 Click Administrator Login button to access NetGenie appliance.  Click check-box against 'Do not show this page again’ to avoid this page at every DHCP IP

lease.

Note: This splash screen is not displayed if

1. any user is created in NetGenie

2. any device is whitelisted by NetGenie

3. The user surfs Internet using any mobile device or smart device like apple TV, Xbox etc.

Enjoy safe surfing with NetGenie.

User Guide

Part 2: Family Protection

This section describes how to access and configure NetGenie security features to ensure threat free Web surfing for your entire family. It contains the following sub-sections:

 Access NetGenie  Set System Time  Add User  User Internet Access

Access NetGenie

After successful deployment, NetGenie needs to be configured to enable parental controls. To Access NetGenie, enter the IP address http://10.1.1.1 in address bar or click “Administrator

Screen –Login

Screen Elements

Description

Username

Specify user login name. If you are logging in for the first time after deployment, please use

default username ‘admin’.

Password

Specify password. If you are logging in for the first time after deployment, please use

default password ‘admin’.

Click to log in into NetGenie

Table – Login screen elements

Note:

It is recommended to change admin password of NetGenie as soon as you log in. This is a preventive measure to avoid unauthorized use of NetGenie.

User Guide

Log out procedure

To avoid unauthorized users from accessing NetGenie, log out after you have finished working. This will end your session and mark your exit from NetGenie.

Set System Time

You need to update your local time zone in order to prepare time schedules for accessing the Internet and generating time-based reports.

Go to System Time to update your time zone.

Screen – System Time Settings

Screen Elements

Description

System Time

Displays NetGenie’s current time

Select Time Zone

Selects local time zone from drop down menu

Table – System Time Settings screen elements

Add User

You need to add your family members in order to give age-appropriate Internet access to them. Go to Family Protection  Add User.

Screen – Add User

User Guide

Screen Elements

Description

Username

Specify the name of the individual for whom you wish to customize Internet access

Password

Specify a password. Re-enter your password in the Confirm Password field.

Allow user to change password checkbox

Uncheck ‘Allow user to change password’ checkbox to disallow the non-administrator user to change the password.

This feature is helpful in the scenarios where multiple users use single password to login. In that case change in password by one user can lead to inconvenience of others.

Image icon

Click to change the picture for a family member

Age Slider bar

Drag the slider bar to reflect the appropriate age for any of your family members. This selection will block any websites and applications deemed inappropriate for them.

Available options:

 0 - 8 Years (Kids)  9 -12 Years ( Pre-Teen)  13 -17 Years (Teen)  18 - 21 Years (Young Adults)  22 - Adult

Website List

Click to allow or block any specific website(s) for the user.

Website Category List

Click to view and customize access to specific web categories for the user.

Application List

Click to view and customize access to specific applications for the user.

Set Time Controls

Click to set the time when the user would be allowed internet access.

Enable Internet Activity Reporting

Click to log and report Internet activities of a user. Apply

Click to save the changes.

Tips

Displays help text to configure the user settings.

Table – System Add User screen elements

Note:

Family members under 8 years of age might not be able to remember their password. Hence, we recommend that you omit specifying a password for them by simply leaving the password fields blank.

Website List

Enter one or more websites to be allowed or blocked for the user and click OK to save the changes.

This section is used to customize NetGenie Web protection for the specific user. E.g. Your 15-year old daughter shows interest in visiting a particular computer security forum, which is

blocked as per her age-appropriate Internet access settings. You can override these settings to allow her access to that particular website using Website List.

User Guide

Screen – Website List

Note:

For family members under 8 years of age, only select websites are allowed.

Website Category List

As and when the need arises, you can customize the list of websites allowed and denied to a specific user.

For this, click Website Category List icon to view, allow or block a specific website category. You can also use this page to configure schedule-based Website category access, allow/disallow

uncategorized websites and enable/disable Safe Search over search engines like Google, AltaVista, You Tube, etc.

Screen – Website Category List

Application List

As and when required, you can customize the list of applications allowed and denied to a specific user.

For this, click Application List icon to view, allow or block a specific application category. Expand the application tree to allow or block any specific application. You can also use this page to configure schedule-based application or application category

access.

User Guide

Screen – Application List

User Internet Access

Open a new browser window and enter any website URL in the address bar. It will lead to an authentication screen.

Click the given image icon to log in and specify your password to proceed further.

Screen – User Login

+ 55 hidden pages

Cyberoam Home, NetGenie Home NG11EH User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual