DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
configuration guide or the products, software, firmware, and/or hardware described herein, and
CyberData Corporation assumes no liability for damages or claims resulting from any use of this
configuration guide or such products, software, firmware, and/or hardware. CyberData
Corporation reserves the right to make changes, without notice, to this configuration guide and to
any such product, software, firmware, and/or hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products
are subject to the GNU General Public License (GPL) and Lesser GNU General Public License
(LGPL) “open source” or “free software” licenses. Some of this Open Source Software may be
owned by third parties. Open Source Software is not subject to the terms and conditions of the
CyberData COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and
distribute any Open Source Software is determined by the terms of the GPL, LGPL, or third
party, according to who licenses that software. Software or firmware developed by CyberData
that is unrelated to Open Source Software is copyrighted by CyberData, subject to the terms of
CyberData licenses, and may not be copied, modified, reverse-engineered, or otherwise altered
without explicit written perm ission fr om CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may
be the trademarks or registered trademarks of their respective owners.
CyberData Corporation
3 Justin Court, Monterey, CA 93940
www.cyberdata.net
P 831.373.2601 | F 831.373.4193
ZOOM CONFIGURATION GUIDE: INTERCOMS
Revision Information
• 9-27-19 Initial Release
• 1-31-20 Update to revise Device type selection on Zoom.
This section describes the products used for interoperability testing with Zoom.
Table 2-1: Setup Equipment
EQUIPMENT MODEL or PART NUMBER FIRMWARE VERSION
CYBERDATA OUTDOOR
INTERCOM
CYBERDATA OUTDOOR KEYPAD
INTERCOM
CYBERDATA INDOOR INTERCOM 01121120.0.0
CYBERDATA INDOOR INTERCOM
(FLUSH MOUNT)
CYBERDATA INDOOR INTERCOM
WITH KEYPAD (FLUSH MOUNT)
INTERCOM*
INTERCOM WITH KEYPAD*
CYBERDATA OUTDOOR
INTERCOM WITH RFID
CYBERDATA H.264 VIDEO
INTERCOM WITH RFID*
011186 20.1.0
011214 20.0.0
011113 20.0.0
011272 20.0.0
011123 20.0.0
011410 1.4.1
011414 1.4.1
011477 1.0.0
011478 1.1.0
SIP EMERGENCY INTERCOM 01120920.0.0
YEALINK T58A58.83.3.6
LINKSYS SWITCH SRW208MP
* Zoom does not support video in person to person calls at the time of writing. Any h.264
video intercom will operate in audio only mode.
CyberData Corporation
3 Justin Court, Monterey, CA 93940
www.cyberdata.net
P 831.373.2601 | F 831.373.4193
ZOOM CONFIGURATION GUIDE: INTERCOMS
Doc. 931706C Page 6
3.0 Before You Start
This configuration guide documents the integration process of a CyberData SIP Intercom.
Network Advisories
Zoom uses a Fully Qualified Domain Name (FQDN) for the SIP server and Outbound Proxy
addresses. The CyberData Intercom needs to perform a DNS A query to resolve the IP address of
Zoom’s Outbound Proxy FQDN. It is necessary to ensure the configured DNS server(s) have an
A record for the Outbound Proxy address.
In addition, be sure to verify the following ports are available for the intercom to use:
• TCP 5060-5061, 5091 (SIP)
• UDP 10500 (RTP)
The intercom will need to traverse the public internet in order to operate with Zoom in the cloud.
The intercom’s paging extension uses SIP port 5060 to receive SIP messages. The Nightringer
extension uses SIP port 5061 to receive SIP messages. Both extensions will send SIP messages
to port 5091, the port used by Zoom’s Outbound Proxy.
SIP ports 5060-5061 and RTP port 10500 are the default values on all noted firmware levels.
Alternatively, SIP ports for the paging and Nightringer extension are configurable on the SIP
page of the web interface.
The RTP port setting on the SIP page is used for both extensions.
The CyberData Discovery Utility can be used to locate CyberData devices on your network.
You may download it from the following web address:
https://www.cyberdata.net/pages/discovery
Note: DHCP addressing mode is enabled on default on all noted firmware levels.
CyberData Corporation
3 Justin Court, Monterey, CA 93940
www.cyberdata.net
P 831.373.2601 | F 831.373.4193
ZOOM CONFIGURATION GUIDE: INTERCOMS
Doc. 931706C Page 7
Product Documentation and Utilities
Before you start, download the Operation and Quick Start guides from the intercom’s product
webpage:
Outdoor Intercom (011186):
There are several different extension types that can be used on the Zoom platform.
This guide provides instructions to register the CyberData Intercom as an Intercom/Paging
Device.
1. Log into Zoom. https://zoom.us/signin
Figure 4-1: Log into Zoom
CyberData Corporation
3 Justin Court, Monterey, CA 93940
www.cyberdata.net
P 831.373.2601 | F 831.373.4193
ZOOM CONFIGURATION GUIDE: INTERCOMS
Doc. 931706C Page 9
2. From the Profile page select the “Phone System Management” section and the ‘Users &
Rooms’ subsection.
Figure 4-2: Profile Landing Page
CyberData Corporation
3 Justin Court, Monterey, CA 93940
www.cyberdata.net
P 831.373.2601 | F 831.373.4193
ZOOM CONFIGURATION GUIDE: INTERCOMS
3. From “Users & Rooms” navigate to the Common Area Phones tab.
Figure 4-3: Users & Rooms
4. Press the Add button on the Common Area Phones Tab.
Figure 4-4: Add Common Area Phone
Doc. 931706C Page 10
CyberData Corporation
3 Justin Court, Monterey, CA 93940
www.cyberdata.net
P 831.373.2601 | F 831.373.4193
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