CyberData Zoom CONFIGURATION User Manual

Zoom CONFIGURATION GUIDE: Intercoms

Document Part # 931706C

CyberData Corporation
Monterey, CA 93940
(831) 373-2601
ZOOM CONFIGURATION GUIDE: INTERCOMS
Doc. 931706C Page 1
Zoom Configuration Guide: Intercoms Document #931706C
COPYRIGHT NOTICE: © 2021, CyberData Corporation, ALL RIGHTS RESERVED. This configuration guide and related materials are the copyrighted property of CyberData Corporation. No part of this configuration guide or related materials may be reproduced or transmitted, in any form or by any means (except for internal use by licensed customers), without prior express written permission of CyberData Corporation. This configuration guide, and the products, software, firmware, and/or hardware described in this configuration guide are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this configuration guide, and their use is subject to that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by CyberData Corporation, CyberData Corporation makes no representation or warranty, express or implied, including any warranty or merchantability or fitness for any purpose, with respect to this configuration guide or the products, software, firmware, and/or hardware described herein, and CyberData Corporation assumes no liability for damages or claims resulting from any use of this configuration guide or such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make changes, without notice, to this configuration guide and to any such product, software, firmware, and/or hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL) “open source” or “free software” licenses. Some of this Open Source Software may be owned by third parties. Open Source Software is not subject to the terms and conditions of the CyberData COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open Source Software is determined by the terms of the GPL, LGPL, or third party, according to who licenses that software. Software or firmware developed by CyberData that is unrelated to Open Source Software is copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied, modified, reverse-engineered, or otherwise altered without explicit written perm ission fr om CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be the trademarks or registered trademarks of their respective owners.
CyberData Corporation
3 Justin Court, Monterey, CA 93940
www.cyberdata.net
P 831.373.2601 | F 831.373.4193
ZOOM CONFIGURATION GUIDE: INTERCOMS
Revision Information
9-27-19 Initial Release
1-31-20 Update to revise Device type selection on Zoom.
3-11-21 Update for Zoom phone security update
Doc. 931706C Page 2
CyberData Corporation
3 Justin Court, Monterey, CA 93940
www.cyberdata.net
P 831.373.2601 | F 831.373.4193
ZOOM CONFIGURATION GUIDE: INTERCOMS
Doc. 931706C Page 3
Table of Contents
1.0 Setup Diagram .......................................................................................................................... 4
2.0 Test Setup Equipment ............................................................................................................... 5
3.0 Before You Start ....................................................................................................................... 6
4.0 Configuration Procedure: Intercom/Paging Device .................................................................. 8
5.0 Configuration Procedure: Setting up the Paging Extension ................................................... 14
6.0 Configuration Procedure: Setting up the Nightringer extension ............................................. 22
7.0 Using the CyberData Intercom in a Zoom system. ................................................................. 29
7.1 Setting the Dialout Extension – Single button intercom ......................................................... 29
7.2 Calling with a Keypad Intercom ............................................................................................. 30
7.2.1 Setting up Speed Dial Operation.......................................................................................... 31
7.2.2 Setting up Security Mode Operation .................................................................................... 32
7.3 Activating the on-board relay ................................................................................................. 33
8.0 Contact CyberData Corporation ............................................................................................. 34
CyberData Corporation
3 Justin Court, Monterey, CA 93940
www.cyberdata.net
P 831.373.2601 | F 831.373.4193
ZOOM CONFIGURATION GUIDE: INTERCOMS

1.0 Setup Diagram

Figure 1-1: Interoperability Test Infrastructure
Doc. 931706C Page 4
CyberData Corporation
3 Justin Court, Monterey, CA 93940
www.cyberdata.net
P 831.373.2601 | F 831.373.4193
ZOOM CONFIGURATION GUIDE: INTERCOMS
CYBERDATA INDOOR INTERCOM
WITH KEYPAD
CYBERDATA H.264 VIDEO
CYBERDATA H.264 VIDEO
---
Doc. 931706C Page 5

2.0 Test Setup Equipment

This section describes the products used for interoperability testing with Zoom.
Table 2-1: Setup Equipment
EQUIPMENT MODEL or PART NUMBER FIRMWARE VERSION
CYBERDATA OUTDOOR
INTERCOM
CYBERDATA OUTDOOR KEYPAD
INTERCOM
CYBERDATA INDOOR INTERCOM 011211 20.0.0
CYBERDATA INDOOR INTERCOM
(FLUSH MOUNT)
CYBERDATA INDOOR INTERCOM
WITH KEYPAD (FLUSH MOUNT)
INTERCOM*
INTERCOM WITH KEYPAD*
CYBERDATA OUTDOOR
INTERCOM WITH RFID
CYBERDATA H.264 VIDEO
INTERCOM WITH RFID*
011186 20.1.0
011214 20.0.0
011113 20.0.0
011272 20.0.0
011123 20.0.0
011410 1.4.1
011414 1.4.1
011477 1.0.0
011478 1.1.0
SIP EMERGENCY INTERCOM 011209 20.0.0
YEALINK T58A 58.83.3.6
LINKSYS SWITCH SRW208MP
* Zoom does not support video in person to person calls at the time of writing. Any h.264 video intercom will operate in audio only mode.
CyberData Corporation
3 Justin Court, Monterey, CA 93940
www.cyberdata.net
P 831.373.2601 | F 831.373.4193
ZOOM CONFIGURATION GUIDE: INTERCOMS
Doc. 931706C Page 6

3.0 Before You Start

This configuration guide documents the integration process of a CyberData SIP Intercom.
Network Advisories
Zoom uses a Fully Qualified Domain Name (FQDN) for the SIP server and Outbound Proxy addresses. The CyberData Intercom needs to perform a DNS A query to resolve the IP address of Zoom’s Outbound Proxy FQDN. It is necessary to ensure the configured DNS server(s) have an A record for the Outbound Proxy address.
In addition, be sure to verify the following ports are available for the intercom to use:
TCP 5060-5061, 5091 (SIP)
UDP 10500 (RTP)
The intercom will need to traverse the public internet in order to operate with Zoom in the cloud.
The intercom’s paging extension uses SIP port 5060 to receive SIP messages. The Nightringer extension uses SIP port 5061 to receive SIP messages. Both extensions will send SIP messages to port 5091, the port used by Zoom’s Outbound Proxy.
SIP ports 5060-5061 and RTP port 10500 are the default values on all noted firmware levels.
Alternatively, SIP ports for the paging and Nightringer extension are configurable on the SIP page of the web interface.
The RTP port setting on the SIP page is used for both extensions.
The CyberData Discovery Utility can be used to locate CyberData devices on your network. You may download it from the following web address:
https://www.cyberdata.net/pages/discovery
Note: DHCP addressing mode is enabled on default on all noted firmware levels.
CyberData Corporation
3 Justin Court, Monterey, CA 93940
www.cyberdata.net
P 831.373.2601 | F 831.373.4193
ZOOM CONFIGURATION GUIDE: INTERCOMS
Doc. 931706C Page 7
Product Documentation and Utilities
Before you start, download the Operation and Quick Start guides from the intercom’s product webpage: Outdoor Intercom (011186):
https://files.cyberdata.net/assets/011186/011186_931544E_SIP_Outdoor_Intercom_Operations_ Guide.pdf
Outdoor Intercom with Keypad (011214):
https://files.cyberdata.net/assets/011214/011214_931562B_SIP_Outdoor_Intercom_with_Keypa d_Ops_Guide.pdf
SIP H.264 Video Outdoor Intercom (011410):
http://files.cyberdata.net/assets/011410/011410_931334E_Video_Outdoor_Intercom_Ops_Guide .pdf
SIP H.264 Video Outdoor Intercom with Keypad (011414):
http://files.cyberdata.net/assets/011414/011414_931338E_Video_Outdoor_Keypad_Intercom_O ps_Guide.pdf
SIP Outdoor Intercom with RFID (011477):
http://files.cyberdata.net/assets/011477/011477_931663A_Outdoor_Intercom_with_RFID_Ops_ Guide.pdf
SIP H.264 Video Outdoor Intercom with RFID (011478):
http://files.cyberdata.net/assets/011478/011478_931667A_Outdoor_Video_Intercom_with_RFI D_Ops_Guide.pdf
SIP Indoor Intercom (011211):
http://files.cyberdata.net/assets/011211/011211_931604A_Indoor_Intercom_Ops_Guide.pdf
SIP Indoor Intercom with Keypad (011113):
http://files.cyberdata.net/assets/011113/011113_931579A_SIP_Indoor_Intercom_with_Keypad_ Ops_Guide.pdf
SIP Indoor Intercom – Flush Mount (011272):
http://files.cyberdata.net/assets/011272/011272_931608B_Flush_Mount_Intercom_Ops_Guide.p df
SIP Indoor Intercom with Keypad – Flush Mount (011123):
http://files.cyberdata.net/assets/011123/011123_931583A_SIP_Indoor_Intercom_with_Keypad_ Flush_Mount_Ops_Guide.pdf
SIP Emergency Intercom (011209)
https://files.cyberdata.net/assets/011209/011209_931600A_Emergency_Intercom_Ops_Guide.pd f
CyberData Corporation
3 Justin Court, Monterey, CA 93940
www.cyberdata.net
P 831.373.2601 | F 831.373.4193
ZOOM CONFIGURATION GUIDE: INTERCOMS
Doc. 931706C Page 8

4.0 Configuration Procedure: Intercom/Paging Device

There are several different extension types that can be used on the Zoom platform. This guide provides instructions to register the CyberData Intercom as an Intercom/Paging Device.
1. Log into Zoom. https://zoom.us/signin
Figure 4-1: Log into Zoom
CyberData Corporation
3 Justin Court, Monterey, CA 93940
www.cyberdata.net
P 831.373.2601 | F 831.373.4193
ZOOM CONFIGURATION GUIDE: INTERCOMS
Doc. 931706C Page 9
2. From the Profile page select the “Phone System Management” section and the ‘Users &
Rooms’ subsection.
Figure 4-2: Profile Landing Page
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3 Justin Court, Monterey, CA 93940
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P 831.373.2601 | F 831.373.4193
ZOOM CONFIGURATION GUIDE: INTERCOMS
3. From “Users & Rooms” navigate to the Common Area Phones tab.
Figure 4-3: Users & Rooms
4. Press the Add button on the Common Area Phones Tab.
Figure 4-4: Add Common Area Phone
Doc. 931706C Page 10
CyberData Corporation
3 Justin Court, Monterey, CA 93940
www.cyberdata.net
P 831.373.2601 | F 831.373.4193
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