This manual and related materials are the copyrighted property of CyberData Corporation. No part
of this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or
such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to
make changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by
third parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.
Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.
CyberData Corporation930274LOperations Guide
Revision Information
Revision 930274L, which corresponds to firmware version 6.0.2, was updated on November 2, 2011
and has the following changes:
•Updates Ta bl e 2-6, "Device Configuration Parameters".
• Updates the description for the Auto-Answer Incoming Calls setting:
“When Auto Answer is Off, the device will play a ringtone through the speaker.”
Operations Guide930274LCyberData Corporation
Important Safety Instructions
GENERAL ALERT
GENERAL ALERT
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete
outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
13. Prior to installation, consult local building and electrical code requirements.
Warning
Electrical Hazard: This product should be installed by a licensed electrician
according to all local electric al and building codes .
Warning
Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the fl o o r /wall in accordance with the installation instructions.
CyberData Corporation930274LOperations Guide
Pictorial Alert Icons
GENERAL ALERT
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
General Alert
This pictor al alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the
hazard.
Ground
This pictor al alert indicates the Earth grounding connection point.
Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).
The safety guidelines for the equipment in this manual do not purport to address all the safety issues
of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
health practices and determine the applicability of regulatory limitations prior to use. Potential
safety hazards are identified in this manual through the use of words Danger, Warning, and Caution,
the specific hazard type, and pictorial alert icons.
CyberData Corporation930274LOperations Guide
Abbreviations and Terms
Abbreviation or TermDefinition
A-lawA standard companding algorithm, used in European digital
communications systems to optimize, i.e., modify, the dynamic range of an
analog signal for digitizing.
AVPAudio Video Profile
Cat 5TIA/EIA-568-B Category 5
DHCPDynamic Host Configuration Protocol
LANLocal Area Network
LEDLight Emitting Diode
MbpsMegabits per Second.
NTPNetwork Time Protocol
PBXPrivate Branch Exchange
PoEPower over Ethernet (as per IEEE 802.3af standard)
RTFMReset Test Function Management
SIPSession Initiated Protocol
u-lawA companding algorithm, primarily used in the digital telecommunication
UCUnified Communications
VoIPVoice over Internet Protocol
CyberData Corporation930274LOperations Guide
Contents
Chapter 1 Product Overview 1
1.1 How to Identify This Product ..............................................................................................................1
1.3 Product Features .....................................................................................................................................2
2.1 Parts List ..................................................................................................................................................6
C.4.1 Warranty & RMA Returns within the United States ...........................................................66
C.4.2 Warranty & RMA Returns Outside of the United States ....................................................66
C.4.3 Spare in the Air Policy .............................................................................................................67
C.4.4 Return and Restocking Policy ................................................................................................67
C.4.5 Warranty and RMA Returns Page .........................................................................................67
Index68
Operations Guide930274LCyberData Corporation
1 Product Overview
GENERAL ALERT
SPEAKER,V2,VoIP INDOOR PAGING,
CEILING/WALL MOUNTED, RoHS
011098A / 021037C
WWW.CYBERDATA.NET
098000001
Model number
The CyberData SIP-enabled V2 Speaker is a Power-over-Ethernet (PoE 802.3af) and Voice-over-IP
(VoIP) public address loudspeaker that easily connects into existing local area networks with a
single CAT5 cable connection. The speaker is compatible with most SIP-based IP PBX. In a non-SIP
environment, the speaker is capable of receiving broadcast audio via multicast. Its small footprint
and low height allows the speaker to be discretely mounted almost anywhere.
NotePrior to installation, create a plan for the locations of your speakers.
General Alert
Consult local building and electrical code requirements prior to installation.
1.1 How to Identify This Product
1
To identify the VoIP V2 Speaker, look for a model number label similar to the one shown
in Figure 1-1. The model number on the label should be one of the following:
• 011098*, RAL 9002, Gray White, Standard Color
• 011099, RAL 9003, Signal White, Optional Color
*Replaces 011021.
Figure 1-1. Model Number Label
Operations Guide930274LCyberData Corporation
1.2 Installation
802.3af Compliant Ethernet Switch
Clock Kit
IP PhoneIP PBX Server
12 34 56
Speaker
Speaker
• SIP (RFC 3261) compatible
• Web-based configuration
• Web-based firmware upgradeable
• Autoprovisioning support
• Small footprint
• High efficiency speaker driver
• PoE 802.3af Enabled (Powered-overEthernet)
• Network and external speaker volume
control
• Peer-to-peer capability
• User-uploadable ring and alert tones
• Auto detect for CyberData Clock kit
• Nightringer
•Buffered page
Figure 1-2 illustrates a typical configurations for the VoIP V2 Speaker.
See the following sections for other installation options:
• Section 2.2.1.3, "Running the V2 Speaker with Auxiliary Power"
• Section 2.2.2.1, "V2 Speaker with an External Device"
• Section 2.2.2.2, "V2 Speaker with Auxiliary Speaker Connection"
• Section 2.2.2.3, "V2 Speaker with Line Out"
Figure 1-2. Typical Installation
Product Overview
Installation
2
1.3 Product Features
Operations Guide930274LCyberData Corporation
1.4 Supported Protocols
The V2 Speaker supports:
•SIP
•Multicast
• HTTP Web-based configuration
Provides an intuitive user interface for easy system configuration and verification of
speaker operations.
•DHCP Client
Dynamically assigns IP addresses in addition to the option to use static addressing.
• HTTP TCP Post auto-updating event notification in XML format
•TFTP Client
Facilitates hosting for the configuration file for Autoprovisioning.
•Audio Encodings
PCMU (G.711 mu-law)
PCMA (G.711 A-law)
Packet Time 20 ms
Product Overview
Supported Protocols
3
1.5 Supported SIP Servers
The following link contains information on how to configure the speaker for the supported SIP
servers:
Power Input (J1)PoE 802.3af (as per IEEE 802.3af standard from a UL-listed, LPS-rated limited power source)
44-57 VDC (48 VDC nominal) at 350mA
4
or Auxiliary Power Inputa
(Terminal Block J10)
Payload typesG711, A-law and µ-law
Regulatory complianceFCC Class B, CE
Warranty2 years limited
Dimensions9” x 2.4”
Weight2.8 lbs./shipping weight of 3.8 lbs.
Part number011098*, RAL 9002, Gray White, Standard Color
12 VDC at 1A (from a UL-listed, LPS-rated power supply)
(1.3 kg/shipping weight of 1.7 kg)
011099, RAL 9003, Signal White, Optional Color
*Replaces 011021.
a.Auxiliary power input for use when PoE power is not available. 12 VDC @ 1A. Do not use auxiliary power input
when speaker J1 is connected to a PoE power source.
Operations Guide930274LCyberData Corporation
1.7 Optional Connections (J9 and J10)
AUX SPEAKER (-)
AUX SPEAKER (+)
GND
LINE OUT (-)
LINE OUT (+)
+5V OUT
RELAY NO
RELAY COM
AUX POWER (-)
AUX POWER (+)
(+12VDC @ 1A)
J10
J9
*Auxiliary power input for use
when PoE power is not available.
12 VDC @ 1A.
Relay contacts rated at
30 VDC @ 1A.
5 VDC @ 100 mA.
Auxiliary 8-Ohm speaker
connection (not to be used
when the Clock is connected.
Audio line - level output to
external audio amplifier.
2v P-P into 10k Ohms.
*Do not use auxiliary power input when speaker J1 is connected to a PoE power source.
Function
FunctionJ10 ConnectionsJ9 Connections
Dimensions are in Inches [Millimeter]
9.0 [229]3.1 [80]
Figure 1-3. Optional Connections (J9 and J10)
Product Overview
Optional Connections (J9 and J10)
5
1.8 Dimensions
Figure 1-4 shows the dimensions for the V2 Speaker.
Figure 1-4. Dimensions
Operations Guide930274LCyberData Corporation
2 Installing the VoIP V2 Speaker
2.1 Parts List
Ta bl e 2-1 illustrates the parts for each speaker and includes kits for the drop ceiling and drywall
mounting.
NoteThe installation template for the V2 Speaker is located on the Installation Quick Reference
Guide that is included in the packaging with each speaker.
Table 2-1. Parts
QuantityPar t NameIllustration
1V2 Speaker Assembly
1Installation Quick Reference Guide
6
1Speaker Mounting Accessory Kit
(Part #070054A)
Operations Guide930274LCyberData Corporation
2.2 Device Configuration
Set up and configure each speaker before you mount it.
CyberData delivers each speaker with the following factory default values:
Table 2-2. Factory Network Default Settings—Default of Network
ParameterFactory Default Setting
IP AddressingDHCP
IP Address
Web Access Usernameadmin
Web Access Passwordadmin
Subnet Mask
Default Gateway
a
a
a
a. Default if there is not a DHCP server present.
10.10.10.10
255.0.0.0
10.0.0.1
Installing the VoIP V2 Speaker
Device Configuration
7
Operations Guide930274LCyberData Corporation
2.2.1 Connect Power to the Speaker
802.3af Compliant PoE Switch
Cat 5 Ethernet cable
VoIP V2 Speaker
Figure 2-1 through Figure 2-3 illustrates how to connect power to the VoIP V2 Speaker.
2.2.1.1 VoIP V2 Speaker to a 802.3af Compliant PoE Switch
Figure 2-1 illustrates how to connect the VoIP V2 Speaker to a 802.3af compliant PoE switch via a Cat
5 Ethernet cable.
Figure 2-1. VoIP V2 Speaker to a 802.3af Compliant PoE Switch
Installing the VoIP V2 Speaker
Device Configuration
8
Operations Guide930274LCyberData Corporation
Installing the VoIP V2 Speaker
PoE Injector (Part #010867A)
Non PoE Switch
VoIP V2 Speaker
Cat 5 Ethernet cable
Device Configuration
2.2.1.2 VoIP V2 Speaker (with PoE Injector) to a 802.3af Compliant PoE Switch
In Figure 2-2, if a PoE switch is not available, you will need a PoE Injector, part #010867A (ordered
separately). A PoE Injector is a power supply solution for those who have a standard Non PoE
Switch.
Figure 2-2. VoIP V2 Speaker (with PoE Injector) to a Non PoE Switch
9
Operations Guide930274LCyberData Corporation
2.2.1.3 Running the V2 Speaker with Auxiliary Power
GENERAL ALERT
GND
AC adaptor
+12 VDC @ 1 Amps
(UL-listed, LPS-rated)
+12 VDC
Speaker
AUX SPEAKER (-)
AUX SPEAKER (+)
GND
LINE OUT (-)
LINE OUT (+)
+5V OUT
RELA Y NO
RELAY COM
AUX POWER (-)
AUX POWER (+)
(+12VDC @ 1A)
J10
J9
In Figure 2-3, the power for the V2 Speaker can either come from an 802.3af Network connection or
from an external source.
Caution
Operational Note: Do not connect an auxiliary power supply when th e V2
Speaker is connected to a PoE power source through J1. Improper operation or
equipment damage m ay occur .
Figure 2-3. Running the V2 Speaker with Auxiliary Power
Installing the VoIP V2 Speaker
Device Configuration
10
Operations Guide930274LCyberData Corporation
2.2.2 Installation Options
Alert Strobe
Speaker
External Device
Such as an
Electric Door Strike
or Strobe Light
AC or DC
Power Source
as Required by
an External Device
Output Contacts
AC or DC-rated
Depending Upon
External Device
Requirements
AUX SPEAKE R (-)
AUX SPEAKE R (+)
GND
LINE OUT (-)
LINE OUT (+)
+5V OUT
RELAY NO
RELAY COM
AUX POWER (-)
AUX POWER (+)
(+12VDC @ 1A)
J10
J9
This section shows various installation options for the V2 Speaker.
2.2.2.1 V2 Speaker with an External Device
In Figure 2-4, when the V2 Speaker is called from a remote phone, the relay on the speaker can be
programmed to drive an external device such as an alert strobe. This external device may also be
addressed from a separate Unified Communication (UC) server.
Figure 2-4. V2 Speaker with Alert Strobe
Installing the VoIP V2 Speaker
Device Configuration
11
Operations Guide930274LCyberData Corporation
2.2.2.2 V2 Speaker with Auxiliary Speaker Connection
GENERAL ALERT
8 Ohm Auxiliary Speaker
High-purity copper
16-gauge wire and
a maximum length
of 20 feet
Speaker
(Part #011120, RAL 9002)
*When using the second speaker connection,
the analog volume control needs to be disabled.
*Because of the limitations of PoE power,
when running the V2 Speaker with a second auxiliary
speaker, the analog or digital volume level setting
must not exceed a setting of 6.
(Part #011121, RAL 9003)
AUX SPEAKER (-)
AUX SPEAKER (+)
GND
LINE OUT (-)
LINE OUT (+)
+5V OUT
RELA Y NO
RELAY COM
AUX POWER (-)
AUX POWER (+)
(+12VDC @ 1A)
J10
J9
GENERAL ALERT
In Figure 2-5, the V2 Speaker supports an amplified audio output for a second analog speaker. While
the total speaker wattage is the same, by connecting a low cost analog speaker, additional coverage
can be realized.
Caution
Operational Note: Be cause of the limitations of PoE power, when running the V2
Speaker with a sec ond auxi li ary spe aker, the analog or digital volume level setting
must not exceed a setti ng of 6.
Figure 2-5. V2 Speaker with Auxiliary Speaker Connection
Installing the VoIP V2 Speaker
Device Configuration
12
Operations Guide930274LCyberData Corporation
Caution
Operational Note: You must not use the V2 Speaker in combination wit h both a
Clock Kit and an auxiliary speaker. The V2 Speaker may only be used separately
with an auxiliar y speaker or used separately with a Clock Kit. See Figure 2-6,
"Clock Kit with Extra Speaker Connection is NOT ALLOWED."
Installing the VoIP V2 Speaker
8 Ohm Analog Speaker
16 gauge wire and
a maximum length
of 20 feet
(CD Part Number 011072)
NOT ALLOWED
VoIP Clock Kit (Wall Mount Version)
Device Configuration
Figure 2-6. Clock Kit with Extra Speaker Connection is NOT ALLOWED.
13
Operations Guide930274LCyberData Corporation
2.2.2.3 V2 Speaker with Line Out
Office area in Factory
Factory Floor
Amplifier
Line Out:
Output Signal Amplitudes 2.0 VPP maximum
Output Level +2dBm nominal
Total Harmonic Distortion 0.5% maximum
Output Impedance 10k ohm
Speaker
AUX SPEAKER (-)
AUX SPEAKER (+)
GND
LINE OUT (-)
LINE OUT (+)
+5V OUT
RELAY NO
RELAY COM
AUX POWER (-)
AUX POWER (+)
(+12VDC @ 1A)
J10
J9
In Figure 2-7, for areas that require more speaker volume, the V2 Speaker can be connected directly
to an auxiliary amplifier to drive additional horns or speakers. This is done through the line-out
connection.
Figure 2-7. V2 Speaker with Line Out
Installing the VoIP V2 Speaker
Device Configuration
14
Operations Guide930274LCyberData Corporation
Installing the VoIP V2 Speaker
Speaker
Status
(Green)
Network
Link/Activity
(Yellow)
Device Configuration
2.2.3 Confirm that the Speaker is Operational and Linked to the Network
After connecting the speaker to the 802.3af compliant Ethernet hub, the LEDs on the speaker face
confirm that the speaker is operational and linked to the network.
Figure 2-8. Status and Activity LEDs
15
2.2.3.1 Status LED
After supplying power to the speaker:
1. The green power/status LED and the yellow network LED comes on immediately.
2. After about 23 seconds with a static IP address (or 27 seconds if the board is set to use DHCP),
the green LED will blink twice to indicate that the board is fully booted. The speaker will beep
at this time if the
Beep on Initialization option is enabled on the Device Configuration Page
(seeSection 2.3.3, "Configure the Device Parameters").
NoteIf the board is set to use DHCP and there is not a DHCP server available on the network, it
will try 12 times with a three second delay between tries and eventually fall back to the
programmed static IP address (by default 10.10.10.10). This process will take approximately
80 seconds.
NoteThe front power/status LED will remain solid on during operation.
2.2.3.2 Link LED
•The Link LED is illuminated when the network link to the speaker is established.
•The Link LED blinks to indicate network traffic.
Operations Guide930274LCyberData Corporation
2.2.4 Confirm the IP Address and Test the Audio
RTFM switch
2.2.4.1 Reset Test Function Management (RTFM) Switch
When the speaker is operational and linked to the network, use the Reset Test Function
Management (RTFM) switch (
IP Address and test that the audio is working.
NoteUsing the RTFM switch will lock the digital volume level to 4 and disable the analog
volume control dial.
Figure 2-9) on the speaker face to announce and confirm the speaker’s
Figure 2-9. RTFM Switch
Installing the VoIP V2 Speaker
Device Configuration
16
To announce a speaker’s current IP address, press and release the RTFM switch within a five second
window.
NoteThe speaker will use DHCP to obtain the new IP address (DHCP-assigned address or
default to 10.10.10.10 if a DHCP server is not present).
NotePressing and holding the RTFM switch for longer than five seconds will restore the speaker
to the factory default settings.
Operations Guide930274LCyberData Corporation
2.2.5 Adjust the Volume
Volume control dial
To adjust the speaker volume, turn the Vo l u m e control dial (Figure 2-10) on the speaker face.
NoteThe V2 Speaker has two volume controls: Internal (web-based) and External (volume
knob). The external volume control can be disabled from the web interface by selecting
Digital Volume Control on the Device Configuration Page (see Section 2.3.3, "Configure
the Device Parameters").
Figure 2-10. Volume Control
Installing the VoIP V2 Speaker
Device Configuration
Use
17
Operations Guide930274LCyberData Corporation
2.2.6 How to Set the Factory Default Settings
RTFM switch
2.2.6.1 RTFM Switch
When the speaker is operational and linked to the network, use the Reset Test Function
Management (RTFM) switch (
Figure 2-11) on the speaker face to set the factory default settings.
Figure 2-11. RTFM Switch
Installing the VoIP V2 Speaker
Device Configuration
18
To set the factory default settings:
1. Press and hold the RTFM switch for more than five seconds.
2. The speaker announces that it is restoring the factory default settings.
NoteThe speaker will use DHCP to obtain the new IP address (DHCP-assigned address or
default to 10.10.10.10 if a DHCP server is not present).
Operations Guide930274LCyberData Corporation
2.3 Configure the Speaker Parameters
To configure the speaker online, use a standard web browser.
Configure each speaker and verify its operation before you mount it. When you are ready to mount a
speaker, refer to
All speakers are initially configured with the default IP settings indicated in Ta bl e 2-3:
NoteWhen configuring more than one speaker, attach the speakers to the network and configure
one at a time to avoid IP address conflicts
IP AddressingDHCP
IP Address
Web Access Usernameadmin
Web Access Passwordadmin
Subnet Mask
Default Gateway
Appendix A, "Mounting the Speaker" for instructions.
Table 2-3. Factory Network Default Settings—Default of Network
ParameterFactory Default Setting
a
a
a
10.10.10.10
255.0.0.0
10.0.0.1
Installing the VoIP V2 Speaker
Configure the Speaker Parameters
19
a. Default if there is not a DHCP server present.
Operations Guide930274LCyberData Corporation
2.3.1 V2 Speaker Web Page Navigation
Ta bl e 2-4 shows the navigation buttons that you will see on every V2 Speaker web page.
Table 2-4. V2 Paging Amplifier Web Page Navigation
Web Page ItemDescription
Link to the Home page.
Link to the Device Configuration page.
Link to the Networking page.
Link to go to the SIP Configuration page.
Link to go to the Nightringer page.
Installing the VoIP V2 Speaker
Configure the Speaker Parameters
20
Link to the Multicast Configuration page.
Link to the Audio Configuration page.
Link to the Clock Configuration page.
Link to the Event Configuration page.
Link to the Autoprovisioning Configuration page.
Link to the Update Firmware page.
a
a.This page is used only i f the Cyb erData Clo ck Kit (part number 011023 [wal l-mounted version]
or 011024 [flush-mounted version]) is inst alled.
Operations Guide930274LCyberData Corporation
2.3.2 Log in to the Configuration Home Page
1. Open your browser to the V2 Speaker IP address.
NoteIf the network does not have access to a DHCP server, the device will default to an IP
address of 10.10.10.10.
NoteMake sure that the PC is on the same IP network as the V2 Speaker.
NoteYou may also download CyberData’s VoIP Discovery Utility program which allows you to
easily find and configure the default web address of the CyberData VoIP products.
CyberData’s VoIP Discovery Utility program is available at the following website address:
NoteThe Speaker ships in DHCP mode. To get to the Home page, use the discovery utility to
scan for the device on the network and open your browser from there.
Installing the VoIP V2 Speaker
Configure the Speaker Parameters
21
Operations Guide930274LCyberData Corporation
Installing the VoIP V2 Speaker
Configure the Speaker Parameters
2. When prompted, use the following default Web Access Username and Web Access Password
to access the Home Page (
Figure 2-12):
Web Access Username: admin
Web Access Password: admin
Figure 2-12. Home Page
22
Operations Guide930274LCyberData Corporation
Installing the VoIP V2 Speaker
Configure the Speaker Parameters
3. On the Home Page, review the setup details and navigation buttons described in Table 2-5.
Table 2-5. Home Page Overview
Web Page ItemDescription
Device Settings
Device NameShows the device name (25 character limit).
Change UsernameType in this field to change the username (25 character limit).
Change PasswordType in this field to change the password (19 character limit).
Re-enter PasswordType the password again in this field to confirm the new password
(19 character limit).
Current Settings
Serial NumberShows the device serial number.
Mac AddressShows the device Mac address.
Firmware VersionShows the current firmware version.
IP AddressingShows the current IP addressing setting (DHCP or Static).
IP AddressShows the current IP address.
23
Subnet MaskShows the current subnet mask address.
Default GatewayShows the current default gateway address.
DNS Server 1Shows the current DNS Server 1 address.
DNS Server 2Shows the current DNS Server 2 address.
Speaker VolumeShows the current speaker volume mode:
Digital (web page) or Analog (volume knob).
SIP Mode isShows the current status of the SIP Mode.
Multicast Mode isShows the current status of the Multicast Mode.
Clock isShows the current status of the Clock.
Event Reporting isShows the current status of the Event Reporting.
Nightringer isShows the current status of the Nightringer.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Operations Guide930274LCyberData Corporation
2.3.3 Configure the Device Parameters
1. Click the Device Configuration button to open the Device Configuration page.
See Figure 2-13.
Figure 2-13. Device Configuration Page
Installing the VoIP V2 Speaker
Configure the Speaker Parameters
24
Operations Guide930274LCyberData Corporation
Installing the VoIP V2 Speaker
Configure the Speaker Parameters
2. On the Device Configuration page, you may enter values for the parameters indicated in
Ta bl e 2-6.
Table 2-6. Device Configuration Parameters
Web Page ItemDescription
Volume Settings
Use Digital Volume ControlWhen selected, you can bypass the analog volume knob on the front
of the speaker. The volume level will only be determined by the digital
Speaker Volume setting on the Device Configuration page.
Speaker VolumeType the desired speaker volume level into this field
(1 character limit).
Relay Settings
Activate Relay with DTMF CodeWhen selected, the relay can be activated with a DTMF code.
DTMF Activation CodeType the desired DTMF activation code (25 character limit).
DTMF Activation Duration (in
seconds)
Type the desired DTMF activation duration (in seconds) (1 character
limit).
NOTE: A DTMF activation duration of 0 will toggle the relay indefinitely
or until the activation code is sent again
25
Activate Relay During RingWhen selected, the relay will be activated for as long as the call is
active.
NOTE: When the phone is set to Auto Answer, it will not ring and this
option does nothing.
Activate Relay During Night Ring Check this box to activate the relay for as long as a Night Ring tone is
ringing.
Activate Relay While Call ActiveWhen selected, the relay will be activated for as long as the call is
active.
Miscellaneous Settings
Beep on InitializationWhen selected, you will hear a beep when the speaker initializes.
Auto-Answer Incoming CallsWhen selected, the device will automatically answer incoming calls.
When Auto Answer is Off, the device will play a ringtone through the
speaker.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Test Audio button to do an audio test. When the Test Audio button is pressed, you will hear a voice message for testing the
device audio quality and volume.
Click on the Test Relay button to do a relay test.
3. After changing the parameters, click the Save button.
Operations Guide930274LCyberData Corporation
Click on the Reboot button to reboot the system.
2.3.4 Configure the Network Parameters
1. Click the Networking button to open the Network Configuration page (Figure 2-14).
Figure 2-14. Network Configuration Page
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2. On the Network Configuration page, enter values for the parameters indicated in Tabl e 2-7.
Web Page ItemDescription
Stored Network SettingsShows the settings stored in non-volatile memory.
IP Addressing*Select either DHCP IP Addressing or Static IP Addressing by
IP Address*Enter the Static IP address.
Subnet MaskEnter the Subnet Mask address.
Default GatewayEnter the Default Gateway address.
Operations Guide930274LCyberData Corporation
Table 2-7. Network Configuration Parameters
marking the appropriate radio button. If you select Static, configure
the remaining parameters indicated in
go to Step 3.
2. On the SIP Configuration page, you may enter values for the parameters indicated in Tab le 2-8.
Table 2-8. SIP Configuration Parameters
Web Page ItemDescription
Enable SIP OperationEnables or disables SIP operation.
SIP Settings
SIP Server*Type the SIP server represented as either a numeric IP address
in dotted decimal notation or the fully qualified host name (255
character limit [FQDN]).
Remote SIP Port*Type the Remote SIP Port number (default 5060)
(8 character limit).
Local SIP Port*Type the Local SIP Port number (default 5060)
(8 character limit).
Outbound ProxyType the Outbound Proxy as either a numeric IP address in
dotted decimal notation or the fully qualified host name
(255 character limit [FQDN]).
Outbound Proxy PortType the Outbound Proxy Port number (8 character limit).
SIP User ID*Type the SIP User ID (up to 64 alphanumeric characters).
Authenticate ID*Type the Authenticate ID
(up to 64 alphanumeric characters).
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Authenticate Password*Type the Authenticate Password (up to 64 alphanumeric
characters).
Register with a SIP Server*Enable or disable SIP Registration.
Re-registration Interval (in seconds)*Type the SIP Registration lease time in minutes (default is 60
minutes) (8 character limit). Re-registration Interval (in
seconds)*
Unregister on Reboot*When selected, on boot, the speaker will first register with a SIP
server with a expiration delay of 0 seconds. This has the effect
of unregistering any current devices on this extension.
Buffer SIP CallsWhen this is enabled, SIP calls to the speaker will be stored in
memory and will play when either the call is terminated or the
buffer is full. The receive buffer is 2MB in size and this is equal
to about four minutes of ulaw encoded audio.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
3. After changing the parameters, click on the Save button.
Operations Guide930274LCyberData Corporation
2.3.6 Configure the Night Ringer Parameters
1. Click on the Nightringer button to open the Nightringer Configuration page. See Figure 2-16.
Figure 2-16. Nightringer Configuration Setup
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Installing the VoIP V2 Speaker
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2. On the Nightringer Configuration page, enter values for the parameters indicated
in Tab le 2-9.
Table 2-9. Nightringer Configuration Parameters
Web Page ItemDescription
Enable NightringerWhen the nightringer is enabled, the ceiling speaker will
attempt to register a second extension with the SIP server.
Any calls made to this extension will play a ringtone.
Nightringer Settings
SIP ServerType the SIP server represented as either a numeric IP
address in dotted decimal notation.
Remote SIP PortType the Remote SIP Port number (default 5060)
(8 character limit).
Local SIP PortType the Local SIP Port number (default 5060)
(8 character limit).
Note: This value cannot be the same as the Local SIP Port*
found on the SIP Configuration Page.
User IDType the User ID (up to 64 alphanumeric characters).
Authenticate IDTyp e the Authenticate ID (up to 64 alphanumeric
characters).
Authenticate PasswordType the Authenticate Password (up to 64 alphanumeric
characters).
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Re-registration Interval (in seconds)*Type the SIP Registration lease time in minutes (default is
60 minutes) (8 character limit). Re-registration Interval (in
seconds)*
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
3. After changing the parameters, click on the Save button.
Operations Guide930274LCyberData Corporation
2.3.7 Configure the Multicast Parameters
1. Click on the Multicast Configuration button to open the Multicast Configuration page. See
Figure 2-17.
Figure 2-17. Multicast Configuration Setup
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2. On the Multicast Configuration page, enter values for the parameters indicated in Tabl e 2-10.
Table 2-10. Multicast Configuration Parameters
Web Page ItemDescription
Enable Multicast OperationEnables or disables multicast operation.
Device Settings
PriorityIndicates the priority for the multicast group. Priority 9 is the
highest (emergency streams). 0 is the lowest (background
music). See
details.
AddressEnter the multicast IP Address for this multicast group (15
character limit).
Port (range can be from 2000 to 65535)Enter the port number for this multicast group (5 character
limit).
Note: The multicast ports have to be even values. The
webpage will enforce this restriction.
Multicast Group NameAssign a descriptive name for this multicast group (25
character limit).
Section 2.3.7.1, "Assigning Priority" for more
33
BufferedWhen buffering is enabled for a multicast stream, it will store
3. After changing the parameters, click on the Save button.
2.3.7.1 Assigning Priority
When playing multicast streams, audio on different streams will preempt each other according to
their priority in the list. An audio stream with a higher priority will interrupt a stream with a lower
priority.
If both SIP and Multicast is enabled, SIP audio streams are considered priority 4.5. SIP audio will
interrupt multicast streams with priority 0 through 4 and will be interrupted by multicast streams
with priority 5 through 9.
During priority 9 multicast streams, the analog volume control is bypassed and the volume level is
set to maximum.
any audio received on this socket to memory and play it back
when the stream is stopped or the buffer is full.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
ringback tones, and nightring tones are all prioritized.
Ringtones and
Nightringtones
Ringtones all play at the same priority level. This means that it is possible to have a nightring tone
and a normal ringtone playing at the same time.
The maximum ringtone duration is 2,097,152 bytes or about four minutes of ulaw audio.
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Lengthy Pages
Buffered Audio
Concerning how lengthy pages are handled (where someone puts the phone down for 15 minutes),
after the 2MB limit is reached, further data will be thrown away while the audio file is played back.
When the file is done playing, it will stop throwing away input and begin buffering data for another
four minutes.
Therefore, with the buffered mode enabled on a stream playing background music, you will hear the
following sequence of events:
1. Four minutes of silence.
2. Music from 0:00 through 4:00.
3. Four minutes of silence.
4. Music from 8:00 through 12:00 and so on.
When the speaker is playing back buffered audio and this buffered audio is interrupted by a higher
priority stream, once the higher priority streams is finished, the speaker will restart the lower
priority stream from the beginning.
Operations Guide930274LCyberData Corporation
2.3.8 Configure the Audio Parameters
Click the Audio Config button to open the Audio Configuration page. See Figure 2-18 through
Figure 2-20. The Audio Configuration page is used to add custom audio to the board. User
uploaded audio will take precedence over the audio files shipped with the Intercom.
Figure 2-18. Audio Configuration Page
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Installing the VoIP V2 Speaker
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Figure 2-19. Audio Configuration Page (continued)
36
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Installing the VoIP V2 Speaker
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Figure 2-20. Audio Configuration Page (continued)
37
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Installing the VoIP V2 Speaker
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On the Audio Configuration page, enter values for the parameters indicated in Ta bl e 2-11.
NoteEach entry on the Audio Configuration page replaces one of the stock audio files on the
board. When the input box displays the word default, the V2 Speaker is using the stock
audio file. If that file is replaced with a user file, it will display the uploaded filename.
Table 2-11. Audio Configuration Parameters
Web Page ItemDescription
Audio Files
0-9The name of the audio configuration option is the same as the spoken
audio that plays on the board (24 character limit).
'0' corresponds to the spoken word “zero.”
'1' corresponds to the spoken word “one.”
'2' corresponds to the spoken word “two.”
'3' corresponds to the spoken word “three.”
'4' corresponds to the spoken word “four.”
'5' corresponds to the spoken word “five.”
'6' corresponds to the spoken word “six.”
'7' corresponds to the spoken word “seven.”
'8' corresponds to the spoken word “eight.”
'9' corresponds to the spoken word “nine.”
38
DotCorresponds to the spoken word “dot.” (24 character limit)
AudiotestCorresponds to the message “This is the CyberData IP speaker test
message...” (24 character limit)
PagetoneCorresponds to a simple tone that is unused by default (24 character limit).
Your IP Address isCorresponds to the message “Your IP address is...” (24 character limit).
RebootingCorresponds to the spoken word “Rebooting” (24 character limit).
Restoring defaultCorresponds to the message “Restoring default” (24 character limit).
Ringback ToneThis is the ringback tone that plays when calling a remote extension
(24 character limit).
Ring ToneThis is the tone that plays when set to ring when receiving a call
(24 character limit).
Night RingSpecifies the ringtone for nightring. By default this parameter uses the
same audio file that is selected for the Ring Tone parameter.
The Browse button will allow you to navigate to and select an audio file.
The Play button will play that audio file.
The Delete button will delete any user uploaded audio and restore the
stock audio file.
The Save button will download a new user audio file to the board once
you've selected the file by using the Browse button. The Save button will
delete any pre-existing user-uploaded audio files.
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Operations Guide930274LCyberData Corporation
2.3.8.1 User-created Audio Files
User created audio files should be saved in the following format:
You can use the free utility Audacity to convert audio files into this format. See Figure 2-21 through
Figure 2-23.
Figure 2-21. Audacity 1
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Figure 2-22. Audacity 2
Operations Guide930274LCyberData Corporation
When you export an audio file with Audacity, save the output as:
WAV (Microsoft) signed 16 bit PCM
● WAV (Microsoft) signed 16 bit PCM.
Figure 2-23. WAV (Microsoft) signed 16 bit PCM
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Operations Guide930274LCyberData Corporation
2.3.9 Configure the NTP Server and Clock Parameters
Click the Clock Config button to open the NTP Server and Clock Configuration page.
See Figure 2-24.
NoteThe Clock Configuration page is always visible. If a clock is not installed, the Clock Status
will indicate NOT INSTALLED. Otherwise it shows INSTALLED.
Figure 2-24. NTP Server and Clock Configuration P age
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Ta bl e 2-12 shows the web page items on the NTP Server and Clock Configuration page.
Table 2-12. NTP Server and Clock Configuration
Web Page ItemDescription
Clock StatusDisplays the current clock status.
Clock FirmwareDisplays the current clock firmware version.
NTP Settings
NTP ServerAllows you to select the NTP server (64 character limit).
Posix Time Zone StringSee Section 2.3.9.1, "Time Zone Strings"
(43 character limit).
Time Server OffsetAllows you to select the time server offset.
Set Time with External NTP Server on bootWhen selected, the time is set with an external NTP
server when the speaker restarts.
Periodically update with time serverWhen selected, the time is periodically updated with a
time server.
Time update period (in hours)Allows you to select the time updated period (in hours)
(4 character limit).
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Set time from NTP ServerAllows you to set the time from the NTP server.
Clock Settings
Clock Brightness (0-14)Allows you to select the clock brightness level (0-14)
(2 character limit)
Use Ambient Light SensorEnables or disables the ambient light sensor.
Clock Colon TypeAllows you to select the clock colon type (Off, On, or
Blink)
Clock Time FormatAllows you to select the clock format (12 or 24 hour)
Current Time
Current Time in 24 hour format (HHMMSS)Allows you to input the current time in the 24 hour format.
(6 character limit)
Set ClockClick on this button to set the clock after entering the
current time.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Operations Guide930274LCyberData Corporation
2.3.9.1 Time Zone Strings
The posix time zone string tells the internal date and time utilities how to handle daylight savings
time for different time zones.
US Pacific timePST8PDT,M3.2.0/2:00:00,M11.1.0/2:00:00
US Mountain timeMST7MDT,M3.2.0/2:00:00,M11.1.0/2:00:00
US Eastern TimeEST5EDT,M3.2.0/2:00:00,M11.1.0/2:00:00
Phoenix Arizona
US Central TimeCST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00
a.Phoenix, Ari zona does not use daylight savings time.
Ta bl e 2-14 shows a breakdown of the parts that constitute the following time zone string:
● CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00
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Tab le 2-13 shows some common strings.
Table 2-13. Common Time Zone Strings
Time ZoneTime Zone String
a
MST7
Table 2-14. Time Zone String Parts
Time Zone String PartMeaning
CST6CDTThe time zone offset from GMT and three character identifiers for the time zone.
CSTCentral Standard Time
6The (hour) offset from GMT/UTC
CDTCentral Daylight Time
M3.2.0/2:00:00The date and time when daylight savings begins.
M3The third month (March)
.2The 2nd occurrence of the day (next item) in the month
.0 Sunday
/2:00:00Time of day to change
M11.1.0/2:00:00The date and time when daylight savings ends.
M11The eleventh month (November)
.1The 1st occurrence of the day (next item) in the month
.0 Sunday
/2:00:00 Time of day to change
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Installing the VoIP V2 Speaker
PST8PDT,M3.2.0/2:00:00,M11.1.0/2:00:00
Three or four character time zone identifier at the beginning of the time zone string.
The identifier can be any three or four letter or number combination chosen by the user.
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45
Time Zone String
Examples
Time Zone Identifier
Ta bl e 2-15 has some more examples of time zone strings.
Table 2-15. Time Zone String Examples
Time ZoneTime Zone String
a
Tokyo
Berlin
b
IST-9
CET-1MET,M3.5.0/1:00,M10.5.0/1:00
a.Tokyo does not us e da ylight savings time.
b.For Berlin, daylight savings time starts on the last Sunday in March at
01:00 UTC, and ends on the last S unday in October at 01:00 UTC, and is one
hour ahead of UTC.
A user-definable three or four character time zone identifier (such as PST, EDT, IST, MUT, etc) is
needed at the beginning of the posix time zone string to properly set the time. However, the specific
letters or numbers used for the time zone identifier are not important and can be any three or four
letter or number combination that is chosen by the user. However, the time zone identifier cannot be
blank.
Figure 2-25. Three or Four Character Time Zone Identifier
World GMT Table
You can also use the following URL when a certain time zone applies daylight savings time:
http://www.timeanddate.com/time/dst/2011.html
Ta bl e 2-16 has information about the GMT time in various time zones.
Table 2-16. World GMT Table
Time ZoneCity or Area Zone Crosses
GMT-12Eniwetok
GMT-11Samoa
GMT-10Hawaii
GMT-9Alaska
GMT-8PST, Pacific US
GMT-7MST, Mountain US
GMT-6CST, Central US
GMT-5EST, Eastern US
GMT-4Atlantic, Canada
GMT-3Brazilia, Buenos Aries
GMT-2Mid-Atlantic
GMT-1Cape Verdes
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Table 2-16. World GMT Table (continued)
Time ZoneCity or Area Zone Crosses
GMTGreenwich Mean Time, Dublin
GMT+1Berlin, Rome
GMT+2Israel, Cairo
GMT+3Moscow, Kuwait
GMT+4Abu Dhabi, Muscat
GMT+5Islamabad, Karachi
GMT+6Almaty, Dhaka
GMT+7Bangkok, Jakarta
GMT+8Hong Kong, Beijing
GMT+9Tok y o , Os a k a
GMT+10Sydney, Melbourne, Guam
GMT+11Magadan, Soloman Is.
GMT+12Fiji, Wellington, Auckland
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Operations Guide930274LCyberData Corporation
2.3.10 Configure the Event Parameters
Click the Event Config button to open the Event Configuration page (Figure 2-26). The Event
Configuration page specifies a remote server that can be used to receive HTTP POST events when
actions take place on the board.
Figure 2-26. Event Configuration Page
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Ta bl e 2-17 shows the web page items on the Event Configuration page.
Table 2-17. Event Configuration
Web Page ItemDescription
Enable Event GenerationWhen selected, Event Generation is enabled.
Remote Event Server
Remote Event Server IPType the Remote Event Server IP address.
(64 character limit)
Remote Event Server PortType the Remote Event Server port number.
(8 character limit)
Remote Event Server URLType the Remote Event Server URL.
(127 character limit)
Events
Enable Call Active EventsWhen selected, Call Active Events are enabled.
Enable Call Terminated EventsWhen selected, Call Terminated Events are enabled.
Enable Relay Activated EventsWhen selected, Relay Activated Events are enabled.
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Enable Relay Deactivated EventsWhen selected, Relay Deactivated Events are enabled.
Enable Ring EventsWhen selected, Ring Events are enabled.
Enable Night Ring EventsWhen selected, there is a notification when the speaker
receives a night ring.
Enable Multicast Start EventsWhen selected, Multicast Start Events are enabled.
Enable Multicast Stop EventsWhen selected, Multicast Stop Events are enabled.
Enable Power On EventsWhen selected, Power On Events are enabled.
Enable 60 Second Heartbeat EventsWhen selected, 60 Second Heartbeat Events are
enabled.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Test Event button to test an event.
Click on the Reboot button to reboot the system.
Operations Guide930274LCyberData Corporation
2.3.10.1 Example Packets for Events
The server and port are used to point to the listening server and the 'Remote Event Server URL' is
the destination URL (typically the script running on the remote server that's used to parse and
process the POST events).
NoteThe XML is URL-encoded before transmission so the following examples are not completely
Get Autoprovisioning from DHCPSee Section 2.3.11.1, "Autoprovisioning".
Autoprovisioning Server (IP Address) See Section 2.3.11.1, "Autoprovisioning" (15 character limit).
53
Autoprovisioning Autoupdate
(in minutes)
Type the desired time (in minutes) that you want the
Autoprovisioning feature to update (6 character limit).
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
3. After changing the parameters, click the Save button.
Operations Guide930274LCyberData Corporation
2.3.11.1 Autoprovisioning
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54
Enable
Autoprovisioning
Option
Networking
Get
Autoprovisioning
from DHCP
With autoprovisioning enabled, the board will get its configuration from a remote TFTP server on
startup or periodically on a scheduled delay. Autoprovisioned values will override values stored in
on-board memory and will be visible on the web page. The board gets its autoprovisioning
information from an XML-formatted file hosted from a TFTP server. CyberData will provide a
template for this XML file and the user can modify it for their own use.
To use autoprovisioning, create a copy of the autoprovisioning template with the desired settings
and name this file with the mac address of the device to configure (for example:
0020f7350058.config). Put this file into your TFTP server directory and manually set the TFTP server
address on the board.
It is not necessary to set every option found in the autoprovisioning template. As long as the XML is
valid, the file can contain any subset. Options not autoprovisioned will default to the values stored
in the on board memory. For example if you only wanted to modify the device name, the following
would be a valid autoprovisioning file:
The board will only apply networking settings or firmware upgrades after a reboot.
When this option is checked, the device will automatically fetch its autoprovisioning server address
from the DHCP server. The device will use the address specified in OPTION 150 (TFTP-servername) or OPTION 66. If both options are set, the device will use OPTION 150.
Refer to the documentation of your DHCP server for setting up OPTION 150.
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To set up a Linux DHCPD server to serve autoprovisioning information (in this case using both
option 66 and 150), here's an example dhcpd.conf:
# dhcpd.conf
#
# Configuration file for ISC dhcpd (see 'man dhcpd.conf')
#
ddns-update-style ad-hoc;
Instead of using DHCP to provide the autoprovisioning tftp server address, you can specify an
address manually.
If Autoprovisioning is enabled and the Autoprovisioning Autoupdate value is something other
than 0 minutes, a service is started on startup that will wait the configured number of minutes and
then try to re-download its autoprovisioning file. It will compare its previously autoprovisioned file
with this new file and if there are differences, it will reboot the board.
An Autoprovisioned firmware upgrade only happens after a reboot, will take roughly three
minutes, and the web page will be unresponsive during this time.
The 'FirmwareVersion' value in the xml file must match the version stored in the 'FirmwareFile'.
If these values are mismatched, the board can get stuck in a loop where it goes through the
following sequence of actions:
1. The board downloads and writes a new firmware file.
2. After the next reboot, the board recognizes that the firmware version does not match.
3. The board downloads and writes the firmware file again.
CyberData has timed a firmware upgrade at 140 seconds. Therefore, if you suspect the board is
stuck in a loop, either remove or comment out the FirmwareVersion line in the XML file and let the
board boot as it normally does.
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Autoprovisioned
Audio Files
Audio files are stored in non-volatile memory and an autoprovisioned audio file will only have to be
downloaded once for each device. Loading many audio files to the device from the web page could
cause it to appear unresponsive. If this happens, wait until the transfer is complete and then refresh
the page.
The device uses the file name to determine when to download a new audio file. This means that if
you used autoprovisioning to upload a file and then changed the contents of this file at the TFTP
server, the device will not recognize that the file has changed (because the file name is the same).
Since audio files are stored in non-volatile memory, if autoprovisioning is disabled after they have
been loaded to the board, the audio file settings will not change. You can force a change to the audio
files on the board by clicking Restore Default on the Audio Configuration page or by changing the
autoprovisioning file with “default” set as the file name.
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GENERAL ALERT
2.3.12 Upgrade the Firmware and Reboot the V2 Speaker
2.3.12.1 Upgrade the Firmware
Caution
When upgrading to firmware version 6.x.x from version 5.x.x or earlier, your
device config uration settings will be lost because the way that the device stores
the configuration settings is different in version 6.x.x.
To upload the firmware from your computer:
1. Retrieve the latest V2 Speaker firmware from the VoIP V2 Speaker Downloads page at:
2. Unzip the V2 Speaker version file. This file may contain the following:
•Firmware file
•Release notes
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57
3. Log in to the V2 Speaker home page as instructed in Section 2.3.2, "Log in to the Configuration
Home Page".
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4. Click the Update Firmware button to open the Upgrade Firmware page. See Figure 2-28.
Figure 2-28. Firmware Upgrade Pa ge
58
5. Click Browse, and then navigate to the location of the V2 Speaker firmware file.
6. Click Submit.
NoteThis starts the upload process. Once the V2 Speaker has uploaded the file, the Uploading
Firmware countdown page appears, indicating that the firmware is being written to flash.
The V2 Speaker will automatically reboot when the upload is complete. When the
countdown finishes, the Upgrade Firmware page will refresh. The uploaded firmware
filename should be displayed in the system configuration (indicating successful upload and
reboot).
NoteIf you are upgrading an older version of the Speaker firmware to version 3.3.0 or later,
several features will be in an unknown or random state. Therefore, in the case of a firmware
upgrade to version 3.3.0 or later, CyberData recommends that you go to the Device Config
page and make sure the following values are set properly.
•Auto Answer
Operations Guide930274LCyberData Corporation
Ta bl e 2-19 shows the web page items on the Upgrade Firmware page.
Table 2-19. Firmware Upgrade Paramet ers
Web Page ItemDescription
Firmware VersionFirmware Version
Use the Browse button to navigate to the location of the
Intercom firmware file that you want to upload.
Click on the Submit button to automatically upload the
selected firmware and reboot the system.
Click on the Reboot button to reboot the system.
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2.3.12.2 Reboot the V2 Speaker
Reboot
To reboot a V2 Speaker, log in to the web page as instructed in Section 2.3.2, "Log in to the
Configuration Home Page".
1. Click Update Firmware to open the Upgrade Firmware page (Figure 2-29).
Figure 2-29. Reboot System Section
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60
2. Click Reboot. A normal restart will occur and you will see the following Reboot page.
Operations Guide930274LCyberData Corporation
Figure 2-30. Reboot Page
Appendix A: Mounting the Speaker
A.1 Mount the Speaker
Before you mount the speaker, make sure that you have received all the parts for each speaker. Refer
Tab le A-1 and Tab le A-2.
to
Table A-1. Drop Ceiling Mounting Components (Part of the Accessory Kit)
QuantityPart NameIllustration
3#8 Nylon Thumb Nuts
3#8 Fender Washers
61
38-32 x 1 1/4" Mounting Screws
Table A-2. Drywall Mounting Components (Part of the Accessory Kit)
QuantityPart NameIllustration
3Plastic Ribbed Anchors
3#8 Sheet Metal Screws
Operations Guide930274LCyberData Corporation
*Ceiling Tile or Dry Wall
VoIP V2 Speaker
Assembly
#8 Fender Washer (3x)
#8 Nylon Thumb Nut (3x)
#6 Screw (3x)
Dry Wall Mounting Kit
Template
Plastic Ribberd Anchor (3x)
Dry Wall Mounting Kit
#8-32x1 1/4" (3X)
Ceiling Mounting Screw
*Optional Reinforcement Mount
P/N: 010991A (Sold Seperately)
62
Mount the Speaker
To mount the speaker:
1. Use the TEMPLATE to cut the speaker hole and prepare holes for the screws (Figure A-1). This
template is located on the back page of the Installation Quick Reference Guide that is delivered
with each speaker.
Figure A-1. VoIP Speaker Assembly
Operations Guide930274LCyberData Corporation
Mount the Speaker
2. Plug the Ethernet cable into the Speaker Assembly. Section 2.2.3, "Confirm that the Speaker is
Operational and Linked to the Network" explains how the Link and Status LEDs work.
3. At this point:
•For drop ceiling mounting, position the VoIP SPEAKER ASSEMBLY in the ceiling so that its
screw holes align with those you prepared.
•For drywall mounting, place the three PLASTIC RIBBED ANCHORS in the holes you
prepared, and position the VoIP SPEAKER ASSEMBLY over them, aligning the screw
holes in the assembly with the anchors.
4. To fasten the speaker:
•For drop ceiling mounting, use the three 8-32 x 1 1/4" MOUNTING SCREWS, #8 NYLON
THUMB NUTS, and #8 FENDER WASHERS to secure the speaker.
NoteFor weak ceiling tile, CyberData offers a reinforcing mount (CyberData part number
010991A).
•For drywall mounting, use the three #8 SHEET METAL SCREWS to secure the speaker.
63
Operations Guide930274LCyberData Corporation
Appendix B: Setting up a TFTP Server
B.1 Set up a TFTP Server
Autoprovisioning requires a TFTP server for hosting the configuration file.
B.1.1 In a LINUX Environment
To set up a TFTP server on LINUX:
1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that
directory.
2. Run the following command where /tftpboot/ is the path to the directory you created in
Step 1: the directory that contains the files to be uploaded. For example:
in.tftpd -l -s /tftpboot/your_directory_name
64
B.1.2 In a Windows Environment
You can find several options online for setting up a Windows TFTP server. This example explains
how to use the Solarwinds freeware TFTP server, which you can download at:
The documentation for this product is released in an English language version only. You can
download PDF copies of CyberData product documentation by going to the following URL:
When returning a product to CyberData, an approved CyberData RMA number must be printed on
the outside of the original shipping package. No product will be accepted for return without an
approved RMA number. Send the product, in its original package, to the following address:
If you need to inquire about the repair status of your product(s), please use the CyberData RMA
Status form at the following web address:
http://www.cyberdata.net/support/rmastatus.html
C.4 Warranty
CyberData warrants its product against defects in material or workmanship for a period of two
years from the date of purchase. Should the product fail within the warranty period, CyberData will
repair or replace the product free of charge. This warranty includes all parts and labor.
Should the product fail out-of-warranty, a flat rate repair charge of one half of the purchase price of
the product will be assessed. Repairs that are in warranty but are damaged by improper
modifications or abuse, will be charged at the out-of-warranty rate. Products shipped to CyberData,
both in and out-of-warranty, are shipped at the expense of the customer. Shipping charges for
repaired products shipped back to the customer by CyberData, will be paid by CyberData.
CyberData shall not under any circumstances be liable to any person for any special, incidental,
indirect or consequential damages, including without limitation, damages resulting from use or
malfunction of the products, loss of profits or revenues or costs of replacement goods, even if
CyberData is informed in advance of the possibility of such damages.
C.4.1 Warranty & RMA Returns within the United States
If service is required, you must contact CyberData Technical Support prior to returning any
products to CyberData. Our Technical Support staff will determine if your product should be
returned to us for further inspection. If Technical Support determines that your product needs to be
returned to CyberData, an RMA number will be issued to you at this point.
Your issued RMA number must be printed on the outside of the shipping box. No product will be
accepted for return without an approved RMA number. The product in its original package should
be sent to the following address:
CyberData Corporation
3 Justin Court
Monterey, CA 93940
Attn: RMA "xxxxxx"
C.4.2 Warranty & RMA Returns Outside of the United States
If you purchased your equipment through an authorized international distributor or reseller, please
contact them directly for product repairs.
Operations Guide930274LCyberData Corporation
C.4.3 Spare in the Air Policy
CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States
and Canada. More information about the Spare in the Air policy is available at the following web
address:
For our authorized distributors and resellers, please refer to your CyberData Service Agreement for
information on our return guidelines and procedures.
For End Users, please contact the company that you purchased your equipment from for their
return policy.
C.4.5 Warranty and RMA Returns Page
67
Warranty
The most recent warranty and RMA information is available at the CyberData Warranty and RMA
Returns Page at the following web address:
clock 42
default IP settings 19
device 7
NTP Server 42
SIP 28
using Web interface 19
configuration home page 22
configuration page
configurable parameters 25
confirming IP address 16, 18
contact information 65
contact information for CyberData 65
Current Network Settings 27
current network settings 27
CyberData contact information 65
D
default
gateway 7, 19
IP address 7, 19
subnet mask 7, 19
username and password 7, 19
web login username and password 22
default gateway 7, 19, 26, 27
default IP settings 19
default login address 21
device configuration 7, 24
changing for web configuration access 24
DHCP IP addressing 26
dimensions 4, 5
discovery utility program 21
DNS server 27
door sensor 38
drop ceiling mounting of speaker 63
drywall mounting of speaker 63
changing
the web access password 24
clock configuration 42, 43
Operations Guide930274LCyberData Corporation
69
E
enable night ring events 42, 48
Ethernet cable 63
ethernet port baud rate 4
event configuration
enable night ring events 48
expiration time for SIP server lease 29, 31
F
factory default settings
how to set 18
features 2
firmware
where to download the latest firmware 58
where to get the latest firmware 57
firmware upgrade parameters 59
G
GMT table 45
GMT time 45
log in address 21
M
MGROUP
MGROUP Name 33
mounting a speaker 61
multicast configuration 32
Multicast IP Address 33
N
navigation (web page) 20
navigation table 20
network link activity, verifying 15
nightring tones 33
nightringer settings 31
NTP server 43
NTP Server configuration 42
O
overview 1
H
home page 22
I
identifier names (PST, EDT, IST, MUT) 45
identifying your product 1
illustration of speaker mounting process 61
installation, typical speaker system 2
IP address 7, 19, 26, 27
IP addressing 26
default
IP addressing setting 7, 19
L
lease, SIP server expiration time 29, 31
lengthy pages 33
link LED 63
Linux, setting up a TFTP server on 64
local SIP port 29
P
pages (lengthy) 33
parts
#8 fender washers 61
#8 nylon thumb nuts 61
#8 sheet metal screws 61
8-32 x 1 1/4" mounting screws 61
plastic ribbed anchors 61
password
for SIP server login 29
login 22
restoring the default 7, 19
plastic ribbed anchors 61, 63
port
local SIP 29
remote SIP 29
power input (J1) 4
power requirement 4
power, connecting to speaker 8
priority
assigning 33
product
configuring 19
mounting 61
Operations Guide930274LCyberData Corporation
70
parts list 6
product features 2
product overview 1
product features 2
product specifications 4
product specifications 4
R
reboot 59, 60
remote SIP port 29
Reset Test Function Management (RTFM) switch 16, 18
restoring the factory default settings 18
return and restocking policy 67
ringtones 33
lengthy pages 33
RMA returned materials authorization 65
RMA status 66
RTFM switch 16, 18
S
subnet mask 7, 19, 26, 27
T
tech support 65
technical support, contact information 65
template for speaker and screw holes 62
testing audio 16, 18
TFTP server 64
time zone string examples 45
time zone strings 44
typical system installation 2
U
user ID
for SIP server login 29
username
changing for web configuration access 24
default for web configuration access 22
restoring the default 7, 19
sales 65
server address, SIP 29
service 65
SIP
enable SIP operation 29
local SIP port 29
user ID 29
SIP configuration 28
SIP Server 29
SIP configuration parameters 29
outbound proxy 29
registration and expiration, SIP server lease 29, 31
unregister on reboot 29
user ID, SIP 29
SIP registration 29
SIP remote SIP port 29
SIP server 29
password for login 29
unregister from 29
user ID for login 29
SIP settings 29
Spare in the Air Policy 67
speaker configuration
default IP settings 19
speaker configuration page
configurable parameters 23, 26
speaker operations, verifying 24
static IP addressing 26
status LED 63
Stored Network Settings 26
V
verifying
network link and activity 15
power on to speaker 15
speaker operations 24
VoIP speaker assembly 63
volume, adjusting 18
W
warranty 66
warranty & RMA returns outside of the United States 66
warranty & RMA returns within the United States 66
warranty and RMA returns page 67
warranty policy at CyberData 66
web access password 7, 19
web access username 7, 19
web configuration log in address 21
web page
navigation 20
web page navigation 20
web-based speaker configuration 19
weight 4
Windows, setting up a TFTP server on 64
Operations Guide930274LCyberData Corporation
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