CyberData VoIP Ceiling Speaker User Manual

VoIP Ceiling Speaker Operations Guide
Part #010844
CyberData Corporation
2555 Garden Road
Monterey, CA 93940
(831) 373-2601
PoE VoIP Speaker Operations Guide 930095H Part # 010844
COPYRIGHT NOTICE: © 2007, CyberData Corporation, ALL RIGHTS RESERVED.
This manual and related materials are the copyrighted property of CyberData Corporation. No part of this manual or related materials may be reproduced or transmitted, in any form or by any means (except for internal use by licensed customers), without prior express written permission of CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by CyberData Corporation, CyberData Corporation makes no representation or warranty, express or implied, including any warranty or merchantability or fitness for any purpose, with respect to this manual or the products, software, firmware, and/or hardware described herein, and CyberData Corporation assumes no liability for damages or claims resulting from any use of this manual or such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make changes, without notice, to this manual and to any such product, software, firmware, and/or hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL) “open source” or “free software” licenses. Some of this Open Source Software may be owned by third parties. Open Source Software is not subject to the terms and conditions of the CyberData COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open Source Software is determined by the terms of the GPL, LGPL, or third party, according to who licenses that software.
Software or firmware developed by CyberData that is unrelated to Open Source Software is copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied, modified, reverse-engineered, or otherwise altered without explicit written permission from CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be the trademarks or registered trademarks of their respective owners.
Phone: (831) 373-2601 Technical Support Ext. 333 support@cyberdata.net Fax: (831) 373-4193 Company and product information at www.cyberdata.net
CyberData Corporation 930095H Operations Guide
Revision History
Revision Date Released Description of Changes
E 11/08/2006 Adds Section 2.4, "Set up the MGROUPS".
F 1/22/2007 Adds info about the RTFM Announcement feature in Table 2-6
G 4/12/2007 Changes the Authenticate ID and password character limit from
H 6/29/2007 Adds Figure 2, "Public Address System—Multicast" .
30 to 25 in Table 2-7.
Adds more information about MGROUPS in Section 2.4, "Set
up the MGROUPS".
Adds information about the Outbound Proxy in Table 2-7.
CyberData Corporation 930095H Operations Guide
CyberData Corporation 930095H Operations Guide

Contents

Chapter 1 Product Overview 1
1.1 Typical System Installation ...................................................................................................................1
1.2 Product Features .....................................................................................................................................2
1.3 Supported Protocols ..............................................................................................................................3
1.4 Supported SIP Servers ...........................................................................................................................3
1.5 Product Specifications ...........................................................................................................................3
Chapter 2 Installing the VoIP Ceiling Speaker 5
2.1 Parts List ..................................................................................................................................................5
2.2 Speaker Setup .........................................................................................................................................6
2.3 Configure the Speaker Parameters .....................................................................................................9
2.4 Set up the MGROUPS ..........................................................................................................................18
2.5 Upgrade the Firmware and Reboot the Speaker .............................................................................20
2.6 Restore the Factory Default Settings .................................................................................................23
i
2.2.1 Connect Power to the Speaker .................................................................................................6
2.2.2 Confirm that the Speaker is Operational and Linked to the Network ...............................7
2.2.3 Confirm the IP Address, Test the Audio, and Check the Volume .......................................8
2.2.4 Adjust the Volume ......................................................................................................................9
2.3.1 Log in to the Configuration Home Page ................................................................................10
2.3.2 Configure the Network Parameters ......................................................................................12
2.3.3 Set up the Speaker .....................................................................................................................14
2.3.4 Configure the SIP Parameters .................................................................................................15
2.5.1 Reboot the Speaker ..................................................................................................................22
Appendix A Mounting the Speaker 25
A.1 Mount the Speaker .............................................................................................................................25
Appendix B Setting up a TFTP Server 29
B.1 Set up a TFTP Server ...........................................................................................................................29
B.1.1 In a LINUX Environment ........................................................................................................29
B.1.2 In a Windows Environment ...................................................................................................29
B.1.3 In a Solarwinds Server Environment .................................................................................... 29
Appendix C Troubleshooting/Technical Support 31
C.1 Frequently Asked Questions (FAQ) .................................................................................................31
C.2 Documentation ....................................................................................................................................31
C.3 Contact Information ............................................................................................................................31
C.4 Warranty ............................................................................................................................................... 32
Index 33
Operations Guide 930095H CyberData Corporation
ii
CyberData Corporation 930095H Operations Guide

1 Product Overview

The Voice-over-IP (VoIP) Ceiling Speaker uses a single cable to connect to existing LANs to broadcast digital audio over your public address system. The small footprint and low height makes this an ideal speaker to discreetly mount almost anywhere.

1.1 Typical System Installation

Figure 1 illustrates how the VoIP Ceiling Speakers are normally installed as part of a public address
system.
Figure 1. Public Address System
1
802.3af PoE compliant Hub
SIP Server
PoE VoIP Speakers
Operations Guide 930095H CyberData Corporation
VoIP Phone
Product Overview
2
Product Features
Figure 2 illustrates how the VoIP Ceiling Speakers are can be installed as part of a multicast public
address system.
Figure 2. Public Address System—Multicast

1.2 Product Features

SIP compliant
Multicast support
Dual speeds of 10 Mbps and 100 Mbps
802.3af compliant
High efficiency speaker driver
Web-based configuration
External volume control
Small footprint
Web-based firmware upgrades
CyberData Corporation 930095H Operations Guide

1.3 Supported Protocols

The IP Speaker supports:
SIP
Multicast
HTTP Web-based configuration
Provides an intuitive user interface for easy system configuration and verification of speaker operations.
DHCP Client
Dynamically assigns IP addresses in addition to the option to use static addressing.
TFTP Client
Facilitates Web-based firmware upgrades of the latest speaker capabilities.
RTP
RTP/AVP - Audio Video Profile
Audio Encodings
PCMU (G.711 mu-law)
PCMA (G.711 A-law)
Packet Time 20 ms
Product Overview
Supported Protocols
3

1.4 Supported SIP Servers

The following link contains information on how to configure the speaker for the supported SIP servers:
http://www.cyberdata.net/support/voip/ceilingspeaker.html

1.5 Product Specifications

Category Specification
Sensitivity 96dB/1W/1M S.P. Level
Output 8 Watts Peak Power
Port Baud Rate 10/100 Mbps
Power Requirement 802.3af compliant
Protocol SIP
Part Number 010844
Dimensions 9" x 2.4"
Weight 1.6 lbs./shipping weight of 2.5 lbs.
Operations Guide 930095H CyberData Corporation
Product Overview
4
Product Specifications
CyberData Corporation 930095H Operations Guide

2 Installing the VoIP Ceiling Speaker

2.1 Parts List

Ta bl e 2-1 illustrates the parts for each speaker and includes kits for the drop ceiling and drywall
mounting.
Note The Template for Speaker and Screw Holes is located on the last page of the Installation Quick
Reference Guide that is included in the packaging with each speaker.
Table 2-1. Parts List
Quantity Part Name Illustration
1 Speaker Assembly
5
1 Installation Quick Reference Guide
1 Speaker Mounting Accessory Kit
(Part #070054A)
Operations Guide 930095H CyberData Corporation
Installing the VoIP Ceiling Speaker
6
Speaker Setup

2.2 Speaker Setup

Set up and configure each speaker before you mount it.
CyberData delivers each speaker with the following factory default values:
Parameter Factory Default Setting
SIP/MGROUPS SIP
IP Addressing static
IP Address 192.168.3.10
Web Access Username admin
Web Access Password admin
Subnet Mask 255.255.255.0
Default Gateway 192.168.3.1
Table 2-2. Factory Default Settings—Default of SIP

2.2.1 Connect Power to the Speaker

Figure 2-1 and Figure 2-2 illustrates how to connect the VoIP Ceiling Speaker to a 802.3af compliant
ethernet hub (Figure 2-1) or a PoE Injector (Figure 2-2) via a Cat 5 Ethernet Connector.
Note If a 802.3af compliant ethernet hub is not available, you will need a PoE Injector, part
#010867A (ordered separately). A PoE Injector is a power supply solution for those who have a standard hub.
Figure 2-1. 802.3af Compliant Ethernet Hub
Figure 2-2. PoE Injector
PoE Injector (Part #010867A)
Non PoE Hub
CyberData Corporation 930095H Operations Guide
Installing the VoIP Ceiling Speaker
Speaker Setup

2.2.2 Confirm that the Speaker is Operational and Linked to the Network

After connecting the speaker to the 802.3af compliant ethernet hub, the LEDs on the speaker face confirm that the speaker is operational and linked to the network.
Figure 2-3. Status and Activity LEDs
Network Link/Activity (Yellow)
7
2.2.2.1 Status LED
After supplying power to the speaker:
Speaker Status (Green)
1. The green Status LED illuminates after approximately five seconds to indicate the start of the firmware verification and load process.
2. After approximately 15 seconds, the Status LED begins to blink at one second intervals to indicate the start of the firmware boot process.
3. After approximately 35 seconds, the speaker beeps once to indicate that it is operational.
4. The Status LED will continue to blink at one second intervals to indicate normal operation.
2.2.2.2 Link LED
The Link LED is illuminated when the network link to the speaker is established.
The Link LED blinks to indicate network traffic.
Operations Guide 930095H CyberData Corporation
Installing the VoIP Ceiling Speaker
8
Speaker Setup

2.2.3 Confirm the IP Address, Test the Audio, and Check the Volume

When the speaker is operational and linked to the network, use the Reset Test Function Management (RTFM) switch ( IP Address, test that the audio is working, and check the volume.
Figure 2-4) on the speaker face to announce and confirm the speaker’s
Figure 2-4. RTFM Switch
RTFM switch
To announce a speakers current IP address:
1. Press and hold the RTFM switch until it beeps (after one second).
2. Release the switch to hear the IP address announcement, and check the speaker volume.
Note The speaker will announce it's default IP address (192.168.3.10).
CAUTION Pressing and holding the RTFM switch for longer than 20 seconds will restore the
speaker to the factory default settings. See
CyberData Corporation 930095H Operations Guide
Section 2.6, "Restore the Factory Default Settings".

2.2.4 Adjust the Volume

To adjust the speaker volume, turn the Vo l u me dial (Figure 2-5) on the speaker face.
Figure 2-5. Volume Control
Installing the VoIP Ceiling Speaker
Configure the Speaker Parameters
Volume control
9

2.3 Configure the Speaker Parameters

To configure the speaker online, use a standard web browser.
Configure each speaker and verify its operation before you mount it. When you are ready to mount a speaker, refer to
All speakers are initially configured with the following default IP settings:
When configuring more than one speaker, attach the speakers to the network and configure one at a time to avoid IP address conflicts.
Parame ter Factory Default Setting
SIP/MGROUPS SIP
IP Addressing static
IP Address 192.168.3.10
Operations Guide 930095H CyberData Corporation
Chapter A, “Mounting the Speaker” for instructions.
Table 2-3. Factory Default Settings
Installing the VoIP Ceiling Speaker
10
Configure the Speaker Parameters
Table 2-3. Factory Default Settings (continued)
Parame ter Factory Default Setting
Web Access Username admin
Web Access Password admin
Subnet Mask 255.255.255.0
Default Gateway 192.168.3.1

2.3.1 Log in to the Configuration Home Page

1. Open your browser to the speaker IP address.
For the initial configuration of the speaker, open your browser to the default IP address:
http://192.168.3.10
Note Make sure that the PC is on the same IP network as the speaker.
2. When prompted, use the following default Web Access Username and Web Access Password to access the Home Page (
Web Access Username: admin
Web Access Password: admin
Figure 2-6):
SIP
Figure 2-6. Home Page
CyberData Corporation 930095H Operations Guide
Installing the VoIP Ceiling Speaker
Configure the Speaker Parameters
3. On the Home Page, review the setup details and navigation buttons described in Ta bl e 2-4.
Table 2-4. Home Page Overview
Web Page Item Description
Device Name Shows the device name.
Running Shows the current speaker function.
Serial # Device serial number.
Ethernet Address Device ethernet address.
IP Addressing Shows the current IP addressing setting (DHCP or static).
IP Address Shows the current IP address.
Subnet Mask Shows the current subnet mask address.
Default Gateway Shows the current default gateway address.
Link to the Speaker Setup web page.
Link to the Network Setup web page.
11
Link to the SIP Setup web page.
Link to the MGROUPS Setup page.
Link to the Upgrade Firmware web page.
Operations Guide 930095H CyberData Corporation
Installing the VoIP Ceiling Speaker
12
Configure the Speaker Parameters

2.3.2 Configure the Network Parameters

1. Click the Network Setup button to open the Network Setup page (Figure 2-7).
Figure 2-7. Network Setup Page
2. On the Network Setup page, enter values for the parameters indicated in Tab le 2-5.
Table 2-5. Network Setup Parameters
Web Page Item Description
IP Addressing* Select either DHCP IP Addressing or Static IP Addressing by
marking the appropriate radio button. If you select Static, configure the remaining parameters indicated in go to Step 3.
IP Address* Enter the Static IP address.
Subnet Mask Enter the Subnet Mask address.
Default Gateway Enter the Default Gateway address.
DNS Server 1* Enter the DNS Server 1 address.
DNS Server 2* Enter the DNS Server 2 address.
Click this button to save your configuration settings. Changing a parameter that has an asterisk next to it will cause a system reboot when saved.
CyberData Corporation 930095H Operations Guide
Table 2-5. If you select DHCP,
Installing the VoIP Ceiling Speaker
Configure the Speaker Parameters
Table 2-5. Network Setup Parameters (continued)
Web Page Item Description
Link to the Speaker Setup page.
Link to the SIP Setup page.
Link to the MGROUPS Setup page.
Link to the Upgrade Firmware page.
Link to the Home page.
3. After changing the parameters, click Save Settings. This updates the changed parameters and reboots the speaker if appropriate.
13
4. Connect the speaker to the target network.
5. From a system on the same network as the speaker, open a browser with the new IP address of the speaker.
Operations Guide 930095H CyberData Corporation
Installing the VoIP Ceiling Speaker
14
Configure the Speaker Parameters

2.3.3 Set up the Speaker

1. Click the Speaker Setup button to open the Speaker Setup page. See Figure 2-8.
Figure 2-8. Speaker Setup
2. On the Speaker Setup page, enter values for the parameters indicated in Ta bl e 2-6.
Table 2-6. Speaker Setup Parameters
Web Page Item Description
Device Name Enter a descriptive name for this device (if desired).
Select Speaker Function Select SIP or MGROUPS.
Change Web Access Username Use this field to change the Web Access Username
Change Web Access Password Use this field to change the Web Access Password
Re-enter New Password Use this field to re-enter a new password
Speaker Tone Before Paging Enable/Disable the speaker tone (beep) before each page.
Speaker Tone After Initialization Enable/Disable the speaker tone (beep) after the system
startup.
CyberData Corporation 930095H Operations Guide
Table 2-6. Speaker Setup Parameters (continued)
Web Page Item Description
RTFM Announcement
a
Enable/Disable the speaker tone (beep) and audio associated with the RTFM switch.
Click on this button to save your configuration settings.
Click on this button to do an audio test. Generates a voice message for testing the speaker audio quality and volume.
Link to the Network Setup page.
Link to the SIP Setup page.
Link to the MGROUPS Setup page.
Link to the Upgrade Firmware page.
Installing the VoIP Ceiling Speaker
Configure the Speaker Parameters
15
a.If you select No for RTFM Announcement, you will not hear a beep or associated RTFM audio. However, the return to default settings function remains active. If you wish to return to default settings, hold the RTFM button at least 20 seconds, then release the button.
3. After changing the parameters, click Save Settings.

2.3.4 Configure the SIP Parameters

1. Click SIP Setup to open the SIP Setup page (Figure 2-9).
Note For specific server configurations, go to the following URL:
http://www.cyberdata.net/support/voip/ceilingspeaker.html
Note If the speaker is set up for MGROUPS, the SIP settings will be grayed out.
Link to the Home page.
Operations Guide 930095H CyberData Corporation
Installing the VoIP Ceiling Speaker
16
Configure the Speaker Parameters
Figure 2-9. SIP Setup Page
CyberData Corporation 930095H Operations Guide
Installing the VoIP Ceiling Speaker
Configure the Speaker Parameters
2. On the SIP Setup page, enter values for the parameters indicated in Ta bl e 2-7.
Table 2-7. SIP Setup Parameters
Web Page Item Description
SIP Server* Enter the SIP server represented as either a numeric IP
address in dotted decimal notation or the fully qualified host name (FQHN) up to 64 characters.
Outbound Proxy Enter the Outbound Proxy as either a numeric IP address
in dotted decimal notation or the fully qualified host name (FQHN) up to 64 characters.
Remote SIP Port* Enter the Remote SIP Port number (default 5060).
Local SIP Port* Enter the Local SIP Port number (default 5060).
SIP User ID* Enter the SIP User ID (up to 25 alphanumeric characters).
Authenticate ID* Enter the Authenticate ID (up to 25 alphanumeric
characters).
Authenticate Password* Enter the Authenticate Password (up to 25 alphanumeric
characters).
SIP Registration* Enable/Disable SIP Registration.
Unregister on Reboot* Select Yes to automatically unregister the speaker when
it is rebooted.
•Select No to keep the speaker registered when it is rebooted.
Register Expiration* Enter the SIP Registration lease time in minutes (default 60
minutes).
Click this button to save your configuration settings. Changing a parameter that has an asterisk next to it will cause a system reboot when saved.
Link to the Speaker Setup page.
17
Link to the MGROUPS Setup page.
Link to the Network Setup page.
Link to the Upgrade Firmware page.
Link to the Home page.
3. After changing the parameters, click Save Settings.
Operations Guide 930095H CyberData Corporation
Installing the VoIP Ceiling Speaker
18
Set up the MGROUPS

2.4 Set up the MGROUPS

MGROUPS uses multicasting to create Public Address Paging Zones. Multicasting is based on the concept of a group. Multicast addresses specify an arbitrary group of IP hosts that have joined the group and want to receive traffic sent to the group. Group members send IGMP messages to their local multicast routers, allowing the group traffic traversal from the source.
MGROUPS Setup provides the ability to join up to 10 Paging Zones. A Paging Zone can consist of one, or many, CyberData MGROUPS-enabled speakers. There is no limit to how many speakers can be in a given Paging Zone. Each MGROUP is defined by a multicast address and port number. Each MGROUP is also assigned a priority, allowing simultaneously arriving pages to be serviced based on importance. MGROUPS are compatible with IGMP through version 3.
1. Click on the MGROUPS Setup button to open the MGROUPS Setup page. See Figure 2-10.
Figure 2-10. MGROUPS Setup
CyberData Corporation 930095H Operations Guide
Installing the VoIP Ceiling Speaker
Set up the MGROUPS
2. On the MGROUPS Setup page, enter values for the parameters indicated in Ta bl e 2-8.
Table 2-8. MGROUPS Setup Parameters
Web Page Item Description
Device Name Displays the device name.
MG-Emergency Use MG-Emergency for the MGROUP with the highest
priority.
MG-(1-8) Use MG-(1-8) to assign MGROUPS 1 through 8.
MG-Background Use MG-Background for the MGROUP with the lowest
priority (background audio for example).
Multicast IP Address Enter the multicast IP Address for this MGROUP.
Port 2000-65535 Enter the port number for this MGROUP.
Priority Assign the priority for this MGROUP (the higher the number,
the higher the priority).
MGROUP Name Assign a descriptive name for this MGROUP.
Beep Check this box if you want a beep to precede a page.
Click this button to save your configuration settings.
19
Click this button to reboot the system.
Link to the Network Setup page.
Link to the Speaker Setup page.
Link to the SIP Setup page.
Link to the Upgrade Firmware page.
Link to the Home page.
3. After changing the parameters, click Save Settings.
Note For information on how to set up MGROUPS in Cisco Call Manager Express,
see Appendix D, “Setting Up MGROUPS in Cisco Call Manager Express”.
Operations Guide 930095H CyberData Corporation
Installing the VoIP Ceiling Speaker
20
Upgrade the Firmware and Reboot the Speaker

2.5 Upgrade the Firmware and Reboot the Speaker

To upload the speaker firmware from your PC:
1. Set up a TFTP server.
If you do not already have a TFTP server running on your network, see Appendix B, “Setting up
a TFTP Server”.
2. Retrieve the latest speaker firmware from the CyberData website:
http://www.cyberdata.net/support/voip/ceilingspeaker.html
3. Unzip the speaker version file. This file may contain the following:
Kernel firmware file: xxx-image-xxx-xxx.bin
Application firmware file: xxx-romdisk-xxx-xxx.img
Release notes
4. Copy the firmware files to be upgraded to the appropriate TFTP server directory:
c:\tftp-root\for Windows
/tftpboot/for Linux
5. Log in to the speaker home page as instructed in Section 2.3.1, "Log in to the Configuration
Home Page".
6. Click the Upgrade Firmware button to open the Firmware Upgrade page. See Figure 2-11.
CyberData Corporation 930095H Operations Guide
Upgrade the Firmware and Reboot the Speaker
Figure 2-11. Firmware Upgrade Page
Installing the VoIP Ceiling Speaker
21
7. Enter the IP address of your TFTP server into the TFTP Server IP parameter field.
8. Enter the firmware filename of the file to be uploaded into the New Filename parameter field.
For example, kernel filename "201-image-spk-sip.bin".
9. Click Upload File.
Note This starts the upload process. Once the speaker has uploaded the file, the Uploading
Firmware countdown page appears, indicating that the firmware is being written to flash.
The speaker will automatically reboot when the upload is complete. When the countdown finishes, the Firmware Upgrade page will refresh. The uploaded firmware filename should be displayed in the system configuration (indicating successful upload and reboot).
10. Repeat steps 8 and 9 if you are uploading the Kernel and Application files.
For example, Application filename "201-romdisk-spk-sip.img".
Ta bl e 2-9 shows the web page items on the Firmware Upgrade page.
Table 2-9. Firmware Upgrade Parameters
Web Page Item Description
System Configuration Shows the current configuration.
Bootname Shows the current boot loader filename.
Kernel Shows the current kernel filename for partition 1 and 2.
Operations Guide 930095H CyberData Corporation
Installing the VoIP Ceiling Speaker
22
Upgrade the Firmware and Reboot the Speaker
Web Page Item Description
Application Shows the current application filename for partition 1
TFTP Server IP address Enter the TFTP Server IP address.
New Filename Use this field to enter the new file name for the kernel or
Table 2-9. Firmware Upgrade Parameters (continued)
and 2.
application firmware file that you are uploading.
Click on this button to automatically upload the selected firmware and reboot the system.
Link to the Speaker Setup page.
Link to the Network Setup page.
Link to go to the SIP Setup page.

2.5.1 Reboot the Speaker

To reboot a speaker, log in to the web page as instructed in Section 2.3.1, "Log in to the Configuration
Home Page".
1. Click Upgrade Firmware to open the Firmware Upgrade page (Figure 2-12).
Link to the MGROUPS Setup page.
Link to the Home page.
Click on this button to reboot the system.
CyberData Corporation 930095H Operations Guide
Restore the Factory Default Settings
Figure 2-12. Reboot System Section
Installing the VoIP Ceiling Speaker
23
2. Click Reboot. A normal restart will occur as per Section 2.2.2.1, "Status LED".

2.6 Restore the Factory Default Settings

When troubleshooting configuration problems, it is sometimes convenient to restore the device to a known state.
Each speaker is delivered with factory set default values for the parameters indicated in Table 2-10. Use the RTFM switch on the speaker face to restore these parameters to the factory default settings.
Note When you use the RTFM switch, the factory default settings are restored for only the
parameters indicated in configuration will remain unchanged.
Parameter Factory Default Setting
IP Addressing static
IP Address 192.168.3.10
Web Access Username admin
Web Access Password admin
Subnet Mask 255.255.255.0
Table 2-10. The other parameters in the current speaker
Table 2-10. Factory Default Settings
Operations Guide 930095H CyberData Corporation
Installing the VoIP Ceiling Speaker
24
Restore the Factory Default Settings
Parameter Factory Default Setting
Default Gateway 192.168.3.1
To restore these parameters to the factory default settings:
1. Press and hold the RTFM switch for 20 seconds.
2. The speaker will beep after one second. Continue to hold the switch until the speaker beeps
3. Release the switch. The following occurs:
Table 2-10. Factory Default Settings (continued)
again after 20 seconds.
A voice message announces that the factory default settings are being restored.
Once the settings are restored, a voice message announces the restored default IP address:
192.168.3.10
A voice message announces that the speaker is rebooting.
The speaker reboots.
CyberData Corporation 930095H Operations Guide

Appendix A: Mounting the Speaker

A.1 Mount the Speaker

Before you mount the speaker, make sure that you have received all the parts for each speaker. Refer to
Ta bl e A-1 and Ta bl e A-2.
Table A-1. Drop Ceiling Mounting Components (Part of the Accessory Kit)
Quantity Part Name Illustration
3 #8 Nylon Thumb Nuts
3 #8 Fender Washers
25
3 8-32 x 1 1/4" Mounting Screws
Table A-2. Drywall Mounting Components (Part of the Accessory Kit)
Quantity Part Name Illustration
3 Plastic Ribbed Anchors
3 #6 Sheet Metal Screws
To mount the speaker:
1. Use the TEMPLATE to cut the speaker hole and prepare holes for the screws (Figure A-1). This template is located on the back page of the Installation Quick Reference Guide that is delivered with each speaker.
Operations Guide 930095H CyberData Corporation
26
Mount the Speaker
Figure A-1. VoIP Speaker Assembly
DRY WALL MOUNTING KIT
PLASTIC RIBBED ANCHOR (3x)
#8 NYLON
THUMBNUT (3X)
#8 FENDER
WASHER (3X)
VoIP SPEAKER ASSEMBLY
120°
3
16
3
"
8
" HOLE (3x)
CEILING
TEMPLATE
VoIP SPEAKER
ASSEMBLY
MOUNTING
SCREW
8-32x1 1/4" (3X)
DRY WALL MOUNTING KIT
#6 SCREW (3x)
120°
1
7
4
" HOLE
080169B.dwg
2. Plug the Ethernet cable into the Speaker Assembly. Section 2.2.2, "Confirm that the Speaker is
Operational and Linked to the Network" explains how the Link and Status LEDs work.
3. At this point:
For drop ceiling mounting, position the VoIP SPEAKER ASSEMBLY in the ceiling so that its
screw holes align with those you prepared.
•For drywall mounting, place the three PLASTIC RIBBED ANCHORS in the holes you
prepared, and position the VoIP SPEAKER ASSEMBLY over them, aligning the screw holes in the assembly with the anchors.
CyberData Corporation 930095H Operations Guide
Mount the Speaker
4. To fasten the speaker:
•For drop ceiling mounting, use the three 8-32 x 1 1/4" MOUNTING SCREWS, #8 NYLON
THUMB NUTS, and #8 FENDER WASHERS to secure the speaker.
•For drywall mounting, use the three #8 SHEET METAL SCREWS to secure the speaker.
27
Operations Guide 930095H CyberData Corporation
28
Mount the Speaker
CyberData Corporation 930095H Operations Guide

Appendix B: Setting up a TFTP Server

B.1 Set up a TFTP Server

Upgrading the VoIP Ceiling Speaker firmware requires a TFTP server on which you access the Web interface where you can upload the firmware files.

B.1.1 In a LINUX Environment

To set up a TFTP server on LINUX:
1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that directory.
2. Run the following command where /tftpboot/ is the path to the directory you created in
Step 1: the directory that contains the files to be uploaded. For example:
29
in.tftpd -l -s /tftpboot/your_directory_name

B.1.2 In a Windows Environment

You can find several options online for setting up a Windows TFTP server. This example explains how to use the Solarwinds freeware TFTP server, which you can download at:
http://www.tucows.com/preview/326445
To set up a TFTP server on Windows:
1. Install and start the software.
2. Select File/Configure/Security tab/Transmit Only.
3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory.

B.1.3 In a Solarwinds Server Environment

You can find several options online for setting up a Solarwinds server. This example explains how to use the Solarwinds freeware TFTP server, which you can download at:
http://www.CyberData.net/support/voip
Operations Guide 930095H CyberData Corporation
30
Set up a TFTP Server
CyberData Corporation 930095H Operations Guide

Appendix C: Troubleshooting/Technical Support

C.1 Frequently Asked Questions (FAQ)

Go to the following URL to see CyberData’s list of frequently asked questions:
http://www.CyberData.net/support/voip

C.2 Documentation

The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation at:
www.CyberData.net—>Support—>Drivers, Utilities & Manuals—>VoIP Products
31

C.3 Contact Information

Contact CyberData Corporation

2555 Garden Road Monterey, CA 93940 USA www.CyberData.net Phone: 800-CYBERDATA (800-292-3732) Fax: 831-373-4193

Sales Sales 831-373-2601 Extension 334

Technical Support

Returned Materials Authorization

Phone: 831-373-2601 Extension 333 Email: support@CyberData.net
To return the product, contact the CyberData Returned Materials Authorization (RMA) department at:
Phone: 831-373-2601, Extension 136 Email: RMA@CyberData.net
When returning a product to CyberData, an approved CyberData RMA number must be printed on the outside of the original shipping package. No product will be accepted for return without an approved RMA number. Send the product, in its original package, to the following address:
CyberData Corporation 2555 Garden Road Monterey, CA 93940 Attention: RMA "your RMA number"
Operations Guide 930095H CyberData Corporation
32
Warranty

C.4 Warranty

CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase. Should the product fail within the warranty period, CyberData will repair or replace the product free of charge. This warranty includes all parts and labor.
If the product is out-of-warranty and fails, a flat rate repair charge of one half the product purchase price will be assessed. Repair costs for products that are in warranty, but damaged by improper modifications or abuse, will be charged at the out-of-warranty rate. Products returned to CyberData, both in and out-of-warranty, are shipped to CyberData at the expense of the customer. Charges for shipping repaired products back to the customer will be paid by CyberData.
CyberData Corporation 930095H Operations Guide

Index

33
Symbols
#8 fender washers 25, 27 #8 nylon thumb nuts 25, 27 #8 sheet metal screws 25, 27
Numerics
802.3af compliant ethernet hub 6 8-32 x 1 1/4" mounting screws 25, 27
A
address, configuration login 10 adjusting volume 8 announcing a speaker’s IP address 8, 19 asterisk 12 audio encodings 3 audio test 8
default gateway 6, 10, 12, 24 default IP settings 9 default login address 10 default speaker settings 23 DHCP Client 3 DHCP IP addressing 12 dimensions 3 DNS server 12 drop ceiling mounting of speaker 26 drywall mounting of speaker 26
E
ethernet cable 26 ethernet hub 6 expiration time for SIP server lease 17
F
factory default settings 23 firmware upgrades 29
C
changing
the web access password 14 configurable parameters 11, 12, 14, 17, 21 configuration
default IP settings 9
network 12
SIP 15
using Web interface 9 configuration home page 10 confirming IP address 8 CyberData contact information, corporate, sales, tech
support, service 31
D
default
gateway 6, 10, 24
IP address 6, 9, 23
speaker settings 33
subnet mask 6, 10, 23
username and password 6, 10, 23
web login username and password 10
G
green LED, status 7
H
home page 10 http web-based configuration 3
I
illustration of speaker mounting process 25 installation, typical speaker system 1 IP address 6, 9, 12, 22, 23 IP addressing 12
default setting 9, 23
Operations Guide 930095H CyberData Corporation
34
L
lease, SIP server expiration time 17 link LED 26 Linux, setting up a TFTP server on 29 local SIP port 17 log in address 10
M
MGROUP
MG-(1-8) 19 MG-Background 19 MG-Emergency 19 MGROUP Name 19
Multicast IP Address 19 mounting a speaker 25 Multicast 3
N
network configuration of speaker 12 network link activity, verifying 7 Network Setup 12
O
outbound proxy 17 output 3
port
local SIP 17
remote SIP 17 port baud rate 3 power requirement 3 power, connecting to speaker 6 product
configuring 9
mounting 25
parts list 5 product features 2 product overview
product features 2
product specifications 3
supported protocols 3
supported SIP servers 3
typical system installation 1 product specifications 3 protocols supported 3
R
reboot 22, 24 registration and expiration, SIP server lease 17 remote SIP port 17 reset test function management switch 8 resetting the IP address to the default 25, 31 restoring factory default settings 23, 33 RMA returned materials authorization 31 RTFM switch 8, 23 RTP/AVP 3
S
P
packet time 3 part number 3 parts
#8 fender washers 25 #8 nylon thumb nuts 25 #8 sheet metal screws 25 8-32 x 1 1/4" mounting screws 25
plastic ribbed anchors 25 parts list 5 password
changing for web configuration access 14
for SIP server login 17
login 10
restoring the default 6, 10, 23 plastic ribbed anchors 25, 26 PoE Injector 6
CyberData Corporation 930095H Operations Guide
sensitivity 3 server address, SIP 17 setting up a speaker 6 setting up a TFTP server 29 settings, default 23 SIP (session initiation protocol) 3 SIP Configuration 15 SIP configuration
SIP Server 17 SIP registration 17 SIP server 17
SIP servers supported 3 speaker configuration
default IP settings 9 speaker configuration page
configurable parameters 11, 12, 14, 17, 21 speaker operations, verifying 14 Speaker Setup 14
static IP addressing 12 status LED 7, 26 subnet mask 6, 10, 12, 23 supported protocols 3
T
technical support, contact information 31 template for speaker and screw holes 25 testing audio 8 TFTP server 3, 29
U
unregister, from SIP server 17 user ID
for SIP server login 17 user ID, SIP 17 username
changing for web configuration access 14
default for web configuration access 10
restoring the default 6, 10, 23
35
V
verifying
network link and activity 7
power on to speaker 7
speaker operations 14 VoIP speaker assembly 26 volume, adjusting 8
W
warranty 32 web access password 6, 10, 23 web access username 6, 10, 23 web configuration log in address 10 web-based speaker configuration 9 weight 3 Windows, setting up a TFTP server on 29
Operations Guide 930095H CyberData Corporation
36
CyberData Corporation 930095H Operations Guide
Loading...