CyberData SIP IP66 Configuration Manual

RING CENTRAL CONFIGURATION GUIDE:
SIP IP66 Outdoor Horn

Document Part #

CyberData Corporation

3 Justin Court

Monterey, CA 93940

[phone]

RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN

Doc. 931592A Page 1

RingCentral Configuration Guide: SIP IP66 Outdoor Horn
Document #931592A

COPYRIGHT NOTICE:
© 2018, CyberData Corporation, ALL RIGHTS RESERVED.
This configuration guide and related materials are the copyrighted property of CyberData
Corporation. No part of this configuration guide or related materials may be reproduced or
transmitted, in any form or by any means (except for internal use by licensed customers), without
prior express written permission of CyberData Corporation. This configuration guide, and the
products, software, firmware, and/or hardware described in this configuration guide are the
property of CyberData Corporation, provided under the terms of an agreement between
CyberData Corporation and recipient of this configuration guide, and their use is subject to that
agreement and its terms.

DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
configuration guide or the products, software, firmware, and/or hardware described herein, and
CyberData Corporation assumes no liability for damages or claims resulting from any use of this
configuration guide or such products, software, firmware, and/or hardware. CyberData
Corporation reserves the right to make changes, without notice, to this configuration guide and to
any such product, software, firmware, and/or hardware.

OPEN SOURCE STATEMENT: Certain software components included in CyberData products
are subject to the GNU General Public License (GPL) and Lesser GNU General Public License
(LGPL) “open source” or “free software” licenses. Some of this Open Source Software may be
owned by third parties. Open Source Software is not subject to the terms and conditions of the
CyberData COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and
distribute any Open Source Software is determined by the terms of the GPL, LGPL, or third
party, according to who licenses that software. Software or firmware developed by CyberData
that is unrelated to Open Source Software is copyrighted by CyberData, subject to the terms of
CyberData licenses, and may not be copied, modified, reverse-engineered, or otherwise altered
without explicit written permission from CyberData Corporation.

TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may
be the trademarks or registered trademarks of their respective owners.

CyberData Corporation

3 Justin Court, Monterey, CA 93940

www.cyberdata.net

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RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN

Revision Information

Revision 931592A was released on December 18, 2018.

Doc. 931592A Page 2

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Table of Contents

Table of Contents ............................................................................................................................ 3

1.0 Setup Diagram .......................................................................................................................... 4

2.0 Test Setup Equipment ............................................................................................................... 5

3.0 Before You Start ....................................................................................................................... 6

4.0 Configuration Procedure: Auto-Answer Paging ....................................................................... 7

5.0 Configuration Procedure: Voice-Prompted Paging ................................................................ 22

6.0 Configuration Procedure: Nightringer .................................................................................... 35

7.0 Contact CyberData Corporation ............................................................................................. 48

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RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN

1.0 Setup Diagram

Figure 1-1. Interoperability Test Infrastructure

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2.0 Test Setup Equipment

This section describes the products used for interoperability testing with RingCentral.

Table 2-1. Setup Equipment

EQUIPMENT MODEL or PART NUMBER FIRMWARE VERSION

CYBERDATA SIP IP66 OUTDOOR

HORN

POLYCOM VVX 300 5.2.0.8330

SNOM 360 snom360-SIP 8.4.31

LINKSYS SRW208MP 1.0.4

011457 V11.8.5

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3.0 Before You Start

This configuration guide documents the integration process of a CyberData SIP IP66 Outdoor
Horn.

Network Advisories

RingCentral uses a Fully Qualified Domain Name (FQDN) for the SIP server and Outbound
Proxy addresses. The CyberData horn needs to perform a DNS A query to resolve the IP address
of RingCentral’s Outbound Proxy FQDN. It is necessary to ensure the configured DNS server(s)
have an A record for the Outbound Proxy address.

In addition, be sure to verify the following ports are available for the horn to use:

• UDP 5060-5061, 5090 (SIP)

• UDP 10500 (RTP)

The horn will need to traverse the public internet in order to operate with RingCentral in the
cloud.

The horn’s paging extension uses SIP port 5060 to receive SIP messages. The Nightringer
extension uses SIP port 5061 to receive SIP messages. Both extensions will send SIP messages
to port 5090, the port used by RingCentral’s Outbound Proxy.

SIP ports 5060-5061 and RTP port 10500 are the default values on all noted firmware levels.

Alternatively, SIP ports for the paging and Nightringer extension are configurable on the SIP
Configuration page of the web interface.

The RTP port setting on the SIP Configuration page is used for both extensions.

Product Documentation and Utilities

Before you start, download the Operation and Quick Start guides from the horn’s product
webpage:

https://www.cyberdata.net/collections/sip/products/011457

The CyberData Discovery Utility can be used to locate CyberData devices on your network.
You may download it from the following web address:

https://www.cyberdata.net/pages/discovery

Note: DHCP addressing mode is enabled on default on all noted firmware levels.

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4.0 Configuration Procedure: Auto-Answer Paging

RingCentral Office Editions now provide free native support for CyberData SIP-enabled paging
endpoints to enhance your organization’s overhead paging solution!

The RingCentral Paging feature delivers real-time broadcasts to your desk phones and/or paging
devices. CyberData Outdoor Horns can be added to Paging Only groups supporting a
combination of CyberData paging endpoints and RingCentral Polycom and Cisco desk phones.

CyberData SIP IP66 Outdoor Horns are ideal for one-way, auto-answer paging in outdoor or
indoor environments and offer digital volume control.

Add a Free Paging Device

To provision the horn’s paging extension, add a RingCentral Paging Device to a Paging Only
group through the RingCentral Admin Portal.

Note: RingCentral Paging Devices cannot originate calls, receive DTMF tones, or send
audio back to the caller when used in Paging Only groups.

Use the following steps to add a free Paging Device through the RingCentral Admin Portal.

Login to the RingCentral Admin Portal at https://service.ringcentral.com.

Figure 4-1. RingCentral Admin Portal Login

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1. From the Phones & Devices menu, select Paging Devices, and then click Add Device.

Figure 4-2. Add Device

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2. A popup window labeled Add Paging Device will appear. Set the Paging Device

Nickname, and then click Next.

Figure 4-3. Select Device Type

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3. A popup window labeled Generic Paging Device Provisioning will appear. You will use

the provisioning information to register the horn’s paging extension with RingCentral.

Figure 4-4. Paging Device Provisioning Information

Note: The values in the left of the table are the name of the CyberData SIP fields as they

appear in the horn’s web interface. The Authenticate Password has been obscured. These
values are published only for reference.

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4. Next, add your new Paging Device to a Paging Only group. From the [n] Groups menu,

select Paging Only, then click New Paging Group.

Figure 4-5. Add Group

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5. A popup window labeled Add Paging Group will appear. Enter an available extension

number and name for your Paging Only group, then click Save.

Figure 4-6. Add Paging Group

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6. A confirmation screen will confirm the paging group has been created. Select Yes to

configure paging settings.

Figure 4-7. Confirmation

7. Verify the new paging group appears in the Groups list. Select the paging group and a

menu will appear to the far right of the screen. From this menu, select Paging.

Figure 4-8. Group Paging Menu

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RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN

10. From the Paging menu, select Devices to receive page, then check the devices to
add to the group and press Save.

Figure 4-9. Devices to Receive Page

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RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN

13. Next, select Users allowed to page this group to designate users with paging
privileges. Check the box next to the users desired then press Save.

Figure 4-10. Users Allowed to Page This Group

Doc. 931592A Page 15

15. The page redirects back to the group’s paging menu after clicking Save. Proceed to
Configure SIP Parameters.

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Primary SIP Server field

From the Paging Device Provisioning

Primary SIP User ID field

From the Paging Device Provisioning

Primary SIP Auth ID field

From the Paging Device Provisioning

Primary SIP Auth Password field

From the Paging Device Provisioning

Outbound Proxy field

From the Paging Device Provisioning

Outbound Proxy Port field

From the Paging Device Provisioning

Re-registration Interval (in seconds) field

30

Keep Alive Period field

0

Force Selected Codec checkbox

Yes

Doc. 931592A Page 16

Configure SIP Parameters

You may feel more comfortable with web-based configuration or provisioning using templates.
Both methods are documented in this configuration guide. Be sure to review the outdoor horn’s
operation guide for complete information on configuration through the web interface and
CyberData’s “autoprovisioning” method using templates via HTTP and TFTP protocols.

Table 4-1 CyberData Configuration Settings

Information popup: SIP Server

Information popup: SIP User ID

Information popup: Authenticate ID

Information popup: Authenticate Password

Codec dropdown

Information popup: Outbound Proxy

Information popup: Outbound Proxy Port

PCMU (G.711, u-law)

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If you are configuring through the web interface, use the following steps to login to the web
interface of your CyberData device.

1. Click Launch Browser from the CyberData Discovery Utility or point your browser
to the CyberData device’s IP address to access the Home Page of the web interface.

2. Enter the default credentials when prompted and click the Log In button.

Username: admin

Password: admin

Figure 4-11. Web Interface Login

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Figure 4-12. Home Page of Outdoor Horn Web Interface

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3. On the Home Page, click SIP on the top toolbar of your screen to access the SIP
Configuration page.

Note: The firmware version and registration status for the paging extension and
Nightringer extensions appear here.

4. Enter the provisioning information from the Generic Paging Device Provisioning
popup window. Note the Local SIP Port is set to 5060 on default and is used by the horn
as its source port for the auto-answer paging extension configured on this page.

5. Set the Re-registration Interval (in seconds) to 30 seconds.

6. Set the Keep Alive Period to 0.

7. Enable Force Codec Selection and use PCMU.

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8. Click Save and Reboot to store changes.

Figure 4-13. SIP Configuration

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Autoprovisioning

If you are autoprovisioning the horn, use the SIP Settings in the autoprovisioning template to
register the horn with RingCentral.

An autoprovisioning template is provided in the respective firmware folder available on the
Downloads tab of the product webpage here:

https://www.cyberdata.net/products/011324

Be sure to use the autoprovisioning template for the firmware version running on the horn. The
firmware version can be verified on the Home page of the web interface.

Refer to the Operations Guide for instructions on autoprovisioning configuration.

Figure 4-14. Autoprovisioning Template Example – SIP Settings

Note: These example values are published only for reference. The SIPAuthPassword

value should be the actual value from the Generic Paging Device Provisioning popup
window.

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Verify the Horn is Registered
After the device has rebooted and initialized, refresh the Home page of the web interface. Your

device should show as [Registered with SIP Server] in green text on the bottom of the Home
Page of the web interface as well as at the top of the SIP Configuration page next to Primary SIP
Server. See Figure 4-12 and Figure 4-13.

Additionally, you may verify the horn is registered with RingCentral through the admin portal.
From the Phones & Devices menu, select the Paging Device tab then find the device you just
created for the horn. The status should show as a green checkmark in the Status column.

Figure 4-15. Device Details – Status

Make a Test Call

Once your device has registered with RingCentral, you may use a phone associated with an

Allowed User to dial the extension of the paging group.

Refer to this RingCentral Knowledge article 5925 for instructions on paging a group from your
IP phone.

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5.0 Configuration Procedure: Voice-Prompted Paging

When an installation requires more flexibility than auto-answer live paging, the horn’s paging
extension can be provisioned as an IP phone associated with a user extension. Provisioning as a
Paging Device does not allow the caller to receive audio from the horn to hear voice prompts
from the horn’s paging menu or enter DTMF digits for stored message selections.

Provision the horn’s extension as an IP phone to enable the following features:

• Playing up to 9 configurable stored messages

• Security code

Add an IP Phone

This section describes the process of creating a user, provisioning an IP phone, and registering
the paging extension that you will use for paging with RingCentral. First, you must designate a
RingCentral User for the outdoor horn.

Use the following steps to create a user and provision an IP phone for the paging extension
through the RingCentral Admin Portal.

1. Login to the RingCentral Admin Portal at https://service.ringcentral.com.

Figure 5-1. RingCentral Admin Portal Login

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2. Select Users, and then press the Add User button.

Figure 5-2. Add User Button

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3. A popup window labeled Add User will appear. Select a location then press Next.

Figure 5-3. Add User Popup

Doc. 931592A Page 24

4 In the subsection Add Users with Phones, select the number of users, state, area code,
and device.

Figure 5-4. Pick a Phone Number

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5. You will be asked to select a phone type. Choose Other Phones, and then make sure
Existing Phone is selected. Press Select.

Figure 5-5. Select Phone Type

Doc. 931592A Page 25

7. Next, you will be taken to a six-step ordering process to set up a RingCentral
DigitalLine. Click the Select button to choose an Existing Phone and follow the steps in
the ordering window to complete your order.

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8. From the Phones & Devices menu, select User Phones and select the user phone
designated for the paging server. Click Setup and Provision.

Figure 5-6. Setup and Provision

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9. A popup window labeled Setup & Provisioning will appear. Select Other Phones and

click Select.

Figure 5-7. Setup & Provisioning - Other Phones

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RING CENTRAL CONFIGURATION GUIDE: SIP IP66 OUTDOOR HORN

10. A popup window labeled Setup & Provisioning will appear. You will use the
information in this popup to register your device with RingCentral.

Figure 5-8. IP Phone Provisioning Information

Doc. 931592A Page 27

Note: The Password has been obscured. These values are published only for reference.

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Primary SIP Server field

From the Paging Device Provisioning

Primary SIP User ID field

From the Paging Device Provisioning

Primary SIP Auth ID field

From the Paging Device Provisioning

Primary SIP Auth Password field

From the Paging Device Provisioning

Outbound Proxy field

From the Paging Device Provisioning

Outbound Proxy Port field

From the Paging Device Provisioning

Re-registration Interval (in seconds) field

30

Keep Alive Period field

0

Force Selected Codec checkbox

Yes
PCMU (G.711, u-law)

Doc. 931592A Page 28

SIP Fields Table

Use the following table to determine how the RingCentral SIP field values above correlate to the
CyberData SIP field values.

Table 5-1 CyberData Configuration Settings

Information popup: SIP Server

Information popup: SIP User ID

Information popup: Authenticate ID

Information popup: Authenticate Password

Information popup: Outbound Proxy

Information popup: Outbound Proxy Port

Codec dropdown

Configure SIP Parameters

If you are configuring through the web interface, use the following steps to login to the web
interface of your paging horn and register the paging extension with RingCentral.

1. Click Launch Browser from the CyberData Discovery Utility or point your browser
to the CyberData device’s IP address to access the Home Page of the web interface.

2. Enter the web login credentials when prompted and click the Log In button.

3. On the Home Page, click SIP Config on the left-hand side of your screen to access the

SIP Configuration page.

4. Enter the provisioning information from the Assisted Generic IP Phone

Provisioning popup window. Use Table 6-1 to enter RingCentral SIP values into the

proper CyberData SIP fields.

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Note the Local SIP Port is set to 5060 on default and is used by the horn as its source port
for the paging extension configured on this page.

5. Set the Re-registration Interval (in seconds) to 30 seconds.

6. Set the Keep Alive Period to 0.

7. Enable Force Codec Selection and use PCMU.

8. Click Save and Reboot to store changes.

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Figure 5-9. SIP Configuration

Doc. 931592A Page 30

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Autoprovisioning

If you are autoprovisioning the paging server, use the SIP Settings in the autoprovisioning
template to register the paging extension with RingCentral.

Figure 5-10. Autoprovisioning Template Example – SIP Settings

Note: These example values are published only for reference. The SIPAuthPassword

value should be the actual value from the Assisted Generic IP Phone Provisioning
popup window.

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Verify the Paging Extension Is Registered

After the horn has rebooted and initialized to store changes, refresh the Home page of the web
interface. Your device should show as [Registered with SIP Server] in green text on the bottom
of the Home Page of the web interface as well as at the top of the SIP Configuration page next to
Enable SIP Operation. See Figure 4-12 and Figure 5-9.

Additionally, you may verify the paging extension is registered with RingCentral through the
Admin Portal. From the Phones & Devices menu, select User Phones and the IP Phone you just
created for the horn. The status should show as “online” in the Phone Details.

Figure 5-11. Phone Details – Status

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Verify Stored Message Menu Is Enabled

Before making a test call, be sure to verify the stored message menu is enabled. The setting
Enable Stored Message Playback is located on the Device Configuration page of the web
interface. Make sure this setting is checked. On default, Stored Message Playback is disabled.

Figure 5-12. Enabled Paging Menu

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If you are autoprovisioning the horn, set Enable Stored Message Playback to Yes under
DeviceSettings in the autoprovisioning template.

Figure 5-13. Autoprovisioning Example – Enabled Paging Menu

Make a Test Call

Once your paging extension has registered with RingCentral and you have configured the
appropriate Device settings for the installation, you may use any RingCentral phone to dial the
extension.

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6.0 Configuration Procedure: Nightringer

What is a Nightringer?

CyberData IP66 Outdoor Horns offer a secondary SIP extension called Nightringer in addition
to the primary extension used for auto-answer paging.

The Nightringer plays a customizable ring tone when an incoming call is detected. The
Nightringer extension can be added to ring groups for simultaneous ringing. When added to a
ring group, the Nightringer will ring until a ring group member picks up the call. The
Nightringer stops ringing when the call is answered by a ring group member or when the caller
disconnects before a ring group member picks up the call. The Nightringer extension cannot
answer a call.

Provisioning Nightringer with RingCentral

Provisioning a Nightringer extension with RingCentral differs from provisioning the auto-answer
paging extension.

It is important to note the Paging Extension and Nightringer Extension must use separate sets of
SIP extension parameters. That is, each must be assigned their own SIP extension. The
Nightringer cannot use the same provisioning information already in use by the Paging
Extension (and vice versa).

When integrating with RingCentral, the Nightringer extension must be provisioned as an IP
phone rather than a Paging Device in order to allow the Nightringer to ring.

If the Nightringer is provisioned and registered as a Paging Device, the Nightringer will only
ring for 2 seconds before the call is cancelled by the RingCentral server. Thus, it is necessary to
provision the Nightringer as an IP phone for full functionality. Please consult with RingCentral
for costs associated with IP phone provisioning on your account.

Note: For voice paging, use the provision the paging extension as a Paging Device
following the instructions in Section 4.0 “Configuration Procedure: Auto-answer

Paging.”

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Add an IP Phone

To provision the horn’s Nightringer extension, add a RingCentral Existing Phone through the
RingCentral Admin Portal.

First, you must designate a RingCentral User for the Nightringer.

1. From the [n] Users menu, click the Add button.

Figure 6-1. Add User Button

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2. A popup window labeled Add User will appear. Choose the user location then press

next.

Figure 6-2. Add User Location

Doc. 931592A Page 37

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3. In the subsection Add Users with Phones, select the number of users, state, area

code, and device.

Figure 6-3. Add User Phone Number

Doc. 931592A Page 38

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4. You will be asked to select a phone type. Click the Select button to choose an

Existing Phone. Select Existing Phone.

Figure 6-4. Select Phone Type

Doc. 931592A Page 39

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7. From the Phones & Devices menu, select User Phones and the select the user phone
designated for the Nightringer. Click Setup and Provision.

Figure 6-5. Setup and Provision

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8. A popup window labeled Assisted provisioning – Step 1 will appear. Select Other
Phone and click Next.

Figure 6-6. Assisted Provisioning – Step 1

Doc. 931592A Page 41

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9. A popup window labeled Assisted Generic IP Phone/Adaptor Provisioning will
appear. You will use the provisioning information to register the horn’s paging extension
with RingCentral.

Figure 6-7. IP Phone Provisioning Information

Doc. 931592A Page 42

Note: The Password has been obscured. These values are published only for
reference.

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Primary SIP Server field

From the Paging Device Provisioning

Primary SIP User ID field

From the Paging Device Provisioning

Primary SIP Auth ID field

From the Paging Device Provisioning

Primary SIP Auth Password field

From the Paging Device Provisioning

Outbound Proxy field

From the Paging Device Provisioning

Outbound Proxy Port field

From the Paging Device Provisioning

Re-registration Interval (in seconds) field

30

Keep Alive Period field

0

Force Selected Codec checkbox

Yes

Doc. 931592A Page 43

SIP Fields Table

Use the following table to determine how the RingCentral SIP field values above correlate to the
CyberData SIP field values.

Table 6-1 CyberData Configuration Settings

Information popup: SIP Server

Information popup: SIP User ID

Information popup: Authenticate ID

Information popup: Authenticate Password

Information popup: Outbound Proxy

Information popup: Outbound Proxy Port

Codec dropdown

PCMU (G.711, u-law)

Configure Nightringer SIP Parameters

If you are configuring the Nightringer extension through the web interface, use the following
steps to register Nightringer with RingCentral.

1. Review Configure the SIP Parameters.

2. From the Home page of the web interface, click SIP from the top toolbar of the

screen.

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Figure 6-8. Home Page of the Web Interface – Nightringer Button

Doc. 931592A Page 44

3. Enter the provisioning information from the Assisted Generic IP Phone/Adaptor

Provisioning popup. Note the Local SIP Port is set to 5061 on default and is used by the

horn as its source port for the Nightringer extension configured on this page.

4. Set the Re-registration Interval (in seconds) to 30 seconds.

5. Set the keep alive period to 0.

6. Enable Force Codec Selection and select PCMU.

7. Click Save and Reboot to store changes.

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Figure 6-9. Nightringer Configuration Page of the Web Interface

Doc. 931592A Page 45

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Doc. 931592A Page 46

Autoprovisioning

If you are autoprovisioning the horn, use the Nightringer Settings in the autoprovisioning
template to register the Nightringer with RingCentral.

Figure 6-10. Autoprovisioning Template Example – Nightringer Settings

Note: These example values are published only for reference. The NightringerAuthID

value should be the actual value from the Assisted Generic IP Phone/Adaptor

Provisioning popup.

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Doc. 931592A Page 47

Verify the Nightringer is Registered
After the device has rebooted and initialized, refresh the Home page of the web interface. Your

device should show as [Registered with SIP Server] in green text on the bottom of the Home
Page of the web interface as well as at the top of the Nightringer Configuration page next to
Enable Nightringer. See Figure 5-9 and Figure 5-10.

Additionally, you may verify the horn is registered with RingCentral through the admin portal.
From the Phones & Devices menu, select User Phones and the IP Phone you just created for the
Nightringer. The status should show as “online” in the Phone Details.

Figure 6-11. Phone Details – Status

Make a Test Call

Once your device has registered with RingCentral, you may use any RingCentral phone to dial
the Nightringer extension.

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Doc. 931592A Page 48

7.0 Contact CyberData Corporation

Sales

For sales-related questions, please visit our Contact CyberData Sales web page for more
information.

Technical Support

For CyberData Technical Support, please submit a Contact CyberData VoIP Technical Support
form on our website.

The CyberData VoIP Technical Support Contact form initiates a troubleshooting ticket which
CyberData uses for quality assurance purposes.

Additionally, the Contact VoIP Tech Support form tells us which phone system you are using,
the make and model of the network switch, and other essential troubleshooting information we
need to efficiently assist with a resolution. Please also include as much detail as possible in the
Describe Problem section of the form. Your installation is extremely important to us.

Documentation Feedback

We realize changes to the software or hardware of the RingCentral Cloud PBX solution may
render this document obsolete. We welcome and encourage documentation feedback to ensure
continued applicability.

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