CyberData Hub User Manual

4-Port PoweredUSB 2.0 Hub
Operations Guide

with External Power Supply

Part #010807

930103D

CyberData Corporation

2555 Garden Road

Monterey, CA 93940

[phone]

4-Port PoweredUSB 2.0 Hub Operations Guide 930103D
Part # 010807

COPYRIGHT NOTICE:
© 2007, CyberData Corporation, ALL RIGHTS RESERVED.

This manual and related materials are the copyrighted property of CyberData Corporation. No part
of this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.

DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or
such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to
make changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.

OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by
third parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.

Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.

TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.

Phone: [phone]
Technical Support Ext. 333
[e-mail]
Fax: [phone]
Company and product information at www.cyberdata.net

CyberData Corporation 930103D Operations Guide

Contents

Chapter 1 Product Overview 1

Chapter 2 Installing and Using the 4-Port PoweredUSB Hub 3

2.1 Product Components List .....................................................................................................................3

2.2 Product Compatibility ...........................................................................................................................4

2.3 Installation ...............................................................................................................................................5

2.4 Connections ............................................................................................................................................5

2.5 Operation ...............................................................................................................................................13

2.6 Port Electrical Specifications ..............................................................................................................14

Appendix A Regulatory and Safety Information 15

A.1 Regulatory standards .........................................................................................................................15

A.2 Safety standards ..................................................................................................................................15

A.3 EMC ......................................................................................................................................................15

A.4 CE Declaration of Conformity ..........................................................................................................15

Contents

2.4.1 Power Supply ..............................................................................................................................6

2.4.2 Host Connector ............................................................................................................................6

2.4.3 PoweredUSB Connections .........................................................................................................7

2.4.4 Connector Color Keys ................................................................................................................7

2.4.5 Peripherals Connections to the 4-Port PoweredUSB Hub ....................................................9

2.4.6 Peripheral Cable Connection Options ...................................................................................10

iii

Appendix B Setting up the Hub on Windows XP 17

Appendix C Troubleshooting/Technical Support 19

C.1 Frequently Asked Questions (FAQ) .................................................................................................19

C.2 Documentation ....................................................................................................................................19

C.3 Contact Information ............................................................................................................................19

C.4 Warranty ...............................................................................................................................................20

Index 21

Operations Guide 930103D CyberData Corporation

Contents

iv

CyberData Corporation 930103D Operations Guide

1 Product Overview

The CyberData 4-Port PoweredUSB 2.0 Hub provides a simple, affordable way to add up to four
PoweredUSB ports to your PC. These additional ports are controlled by the PC’s Standby and Wake
commands. This add-on Hub makes it easy to connect the PC to devices that require more than the
500mA of +5 volts supplied with the standard USB interface.

Figure 1-1. CyberData 4-Port PoweredUSB 2.0 Hub

1

Product features ● 4 PoweredUSB ports

● One +24 volt up to 2.3A

● Three +12 volt up to 1.5A each

● Short circuit and over current protected

● Multiple power supply options

● Plug-n-Play installation

● Peripheral power controlled by PC stand-by and wake commands

● LED indicators for port power output and USB 2.0 status

● Two-year warranty

License note The PoweredUSB controller board contains certain technology that is covered by an IBM® patent.

CyberData Corporation is licensed with IBM to manufacture, and to sell or lease products that
incorporate this technology. This license also permits other entities to resell or release these
Cyberdata products after they have been purchased from CyberData.

Operations Guide 930103D CyberData Corporation

Product Overview

2

Documentation note

The documentation for this product is released in an English language version only.

CyberData Corporation 930103D Operations Guide

2 Installing and Using the 4-Port PoweredUSB Hub

This chapter provides the instructions, illustrations, and background information you need to
install, and begin working with the 4-Port PoweredUSB Hub.

● Section 2.1, "Product Components List"

● Section 2.2, "Product Compatibility"

● Section 2.3, "Installation"

● Section 2.4, "Connections"

● Section 2.5, "Operation"

● Section 2.6, "Port Electrical Specifications"

Figure 2-2. CyberData 4-Port PoweredUSB 2.0 Hub

3

2.1 Product Components List

The 4-Port PoweredUSB Hub package includes these parts:

● (1) 4-Port PoweredUSB Hub

● Power Supply, 24VDC, Desk-top, 4-Pin Hosiden style plug

● (1) Accessory Kit

Operations Guide 930103D CyberData Corporation

Installing and Using the 4-Port PoweredUSB Hub

4

• (1) Short USB 2.0 Hi-Speed host cable

• (1) Host USB cable strain relief clamp

•(1) 4-Port PoweredUSB Hub Operations Guide

Figure 2-3. CyberData 4-Port PoweredUSB 2.0 Hub—Front View

Port Power LED +12V PoweredUSB Ports

Hub Power LED

Link LED

Port 1 Status LED

Lower portion of PoweredUSB Port connectors are
Standard USB 2.0 Hi-Speed “A” ports

Figure 2-4. CyberData 4-Port PoweredUSB 2.0 Hub—Back View

+24V for
up to 2.5
Amp load

+24V for
up to 6.5
Amp load

2.2 Product Compatibility

The 4-Port PoweredUSB Hub is compatible with the following operating systems and USB
standards.

USB Host
Connector
(Type B)

Strain
Relief

Operating systems USB

Windows 2000 and XP 2.0 Standard

LINUX PoweredUSB 0.8g

Mac OS-X

CyberData Corporation 930103D Operations Guide

2.3 Installation

The 4-Port PoweredUSB Hub is a tabletop unit with mounting feet that sit on a flat surface.

2.4 Connections

This following topics provide illustrations and information on connecting the 4-Port PoweredUSB
Hub to power supplies, the host, and peripheral devices.

● Section 2.4.1, "Power Supply"

● Section 2.4.2, "Host Connector"

● Section 2.4.3, "PoweredUSB Connections"

● Section 2.4.4, "Connector Color Keys"

● Section 2.4.5, "Peripherals Connections to the 4-Port PoweredUSB Hub"

● Section 2.4.6, "Peripheral Cable Connection Options"

Installing and Using the 4-Port PoweredUSB Hub

5

Operations Guide 930103D CyberData Corporation

Installing and Using the 4-Port PoweredUSB Hub

6

2.4.1 Power Supply

The PoweredUSB specification requires supplying +24V at 2.3A and +12V at 1.5A to each voltage
designated port. These requirements are met only if the power supply has sufficient wattage for this
amount of power.

The Epson PS180 brick and Dell printer power supply are examples of lower-cost alternate power
supplies that can be used with this Hub and peripherals requiring less power. Two power plug
receptacles are provided on the back of the 4-Port PoweredUSB Hub to facilitate the use of alternate
power supplies.

The three-pin connector is normally used for the Dell and Epson Bricks. The four-pin connector is
used for a high-current power supply. See
Port PoweredUSB Hub.

CAUTION The P1 and P2 DC input jacks on the back of this Hub are for input only. Do not plug

power supplies into both input jacks simultaneously as equipment damage that might void the
product warranty could occur.

Figure 2-9 for an illustration of cable routing from the 4-

Figure 2-5. Power Connectors—Back View

+24V for
up to 2.5
Amp load

2.4.2 Host Connector

The connection to the host computer is achieved via a standard USB 2.0 certified Hi-Speed “A” to
“B” cable that is included in the Accessory Kit, or with any equivalent USB 2.0 certified Hi-Speed
cable. Refer to the

+24V for
up to 6.5
Amp load

USB Host
Connector
(Type B)

Strain
Relief

Section 2.1, "Product Components List" for information about the Accessory Kit.

CyberData Corporation 930103D Operations Guide

Installing and Using the 4-Port PoweredUSB Hub

Figure 2-6. Host connector with strain relief

7

2.4.3 PoweredUSB Connections

The PoweredUSB connections are standard USB “A” connectors with four extra pins to supply
higher voltages. See
this product can be used alone, without the locking PoweredUSB connector.

Figure 2-8 for an illustration. The lower portion of the “A” connector side on

2.4.4 Connector Color Keys

The PoweredUSB connectors are color keyed so that only the correct voltage cables can be installed.

Figure 2-7. Color-Coding for Connectors

Teal Red

12 Volt Keyed

1.5A each
Ports 1,2, and 3

24 Volt Keyed

2.3A
Ports 4

Operations Guide 930103D CyberData Corporation

Installing and Using the 4-Port PoweredUSB Hub

8

Figure 2-8. USB PoweredUSB Socket Connector Pin Assignments

PIN OUT

Pin Signal Description

1 Vbus USB standard “A”

2 D- USB standard “A”

3 D+ USB standard “A”

4 Ground USB standard “A”

5 Ground USB PlusPower

6 Vplus USB PlusPower

7 Vplus USB PlusPower

8 Ground USB PlusPower

Shell Shield

CyberData Corporation 930103D Operations Guide

Installing and Using the 4-Port PoweredUSB Hub

2.4.5 Peripherals Connections to the 4-Port PoweredUSB Hub

This figure illustrates the cable routing from the 4-Port PoweredUSB Hub to the Dell Retail
Integrator.

Figure 2-9. Top view of Hub PoweredUSB cable routing

+24V PoweredUSB Connector

+12V PoweredUSB Connectors

9

CyberData 4-Port PoweredUSB Hub

Operations Guide 930103D CyberData Corporation

Installing and Using the 4-Port PoweredUSB Hub

10

2.4.6 Peripheral Cable Connection Options

Figures 10 through 16 provide examples of peripheral cable combinations and connection options
for the 4-Port PoweredUSB Hub. The following table provides details about the CyberData
PoweredUSB Cables displayed in these figures.

PoweredUSB cable sources

Custom cables of different lengths and colors can be purchased from CyberData as follows:

● Via email: [e-mail]

● Via phone: Sales [phone] Extension 334

Table 2-1. CyberData PoweredUSB Cables

Figure PoweredUSB Cable Description CyberData Part Number

Figure 2-10 12V to 2x4 010693C

Figure 2-11 12V to 12V Power Jack Contact CyberData

Figure 2-12 24V PoweredUSB to 3-Pin Power Mini-DIN 010631A

Figure 2-13 24V to “Y” Cable 3-Pin Power Mini-DIN to USB “B” 010714A

Figure 2-14 12V to “Y” Cable, RS232 and Power Jack 010763

Figure 2-15 24V to 1x8 010617A

Figure 2-16 24V to “Y” Cable, RS232 and Power Jack

Figure 2-10. Cable, +12V PoweredUSB to 2x4 PoweredUSB

CyberData Corporation 930103D Operations Guide

Installing and Using the 4-Port PoweredUSB Hub

Figure 2-11. Cables; +12V PoweredUSB to +12V Power Jack and RS-232 to RS-232

11

Figure 2-12. Cables; +24V PoweredUSB to 3-Pin Mini-DIN and RS-232 to RS-232 or Parallel to Parallel

Operations Guide 930103D CyberData Corporation

Installing and Using the 4-Port PoweredUSB Hub

12

Figure 2-13. “Y” Cable, +24V PoweredUSB to 3-Pin Power Mini-DIN and USB “B” Connectors

Figure 2-14. RS232 to USB Converter “Y” Cable +12V (PC Enumerates this device as an RS-232 COM port)

Figure 2-15. Cable, +24V PoweredUSB to 1x8 PoweredUSB

CyberData Corporation 930103D Operations Guide

2.5 Operation

The 4-Port PoweredUSB Hub is a standard USB Hub that complies with the USB 2.0 specification,
and adds PoweredUSB ports. When connected to a Host, it is enumerated as a Generic USB Hub. This
Hub also meets the PoweredUSB .08g specification. For more information about this specification,
go to www.poweredusb.org.

Installing and Using the 4-Port PoweredUSB Hub

Figure 2-16. RS232 to USB Converter “Y” Cable +24V

13

POS peripheral caveat

According to the USB 2.0 specification, devices attached to a USB interface should enumerate from
the Hub’s USB Vbus, regardless of the PoweredUSB powered ports. Some POS devices do not
comply with this specification, and will not enumerate unless the upper sections of the PoweredUSB
ports are active.

When running on operating systems such as Windows XP with no devices attached (an empty Hub),
the operating system turns the Hub off. The operating system does not detect non-compliant
peripherals when they are hot-plugged into an empty Hub. Consequently PoweredUSB power is
not supplied to the peripheral. In this case, you can restore correct operation as follows.

1. Unplug the Host side connection for five seconds, and then plug it in again.

2. Be sure that at least one USB device is plugged in when the computer is booted, or leaves
standby mode.

3. Plug in a standard USB compliant device, such as a mouse or keyboard.

4. Disable the low-power, standby operation. With this configuration, power is always supplied to
the PoweredUSB ports regardless of the PC’s operational state. For more information, contact
CyberData as instructed in

Appendix C, "Troubleshooting/Technical Support".

Operations Guide 930103D CyberData Corporation

Installing and Using the 4-Port PoweredUSB Hub

14

2.6 Port Electrical Specifications

The 4-Port PoweredUSB Hub adheres to the USB 2.0 electrical specifications as follows:

Standard USB lower A supply

PoweredUSB supply

Each lower portion of the PoweredUSB port provides +5V @ 500mA. If more than 500mA are drawn
from a port, that port goes into USB over current, the +5 volts is turned off, and the condition is
reported to the host according to USB 2.0 specifications.

The listed maximum currents depend on the selected power supply. Both the +12V and +24V
PoweredUSB ports are protected with active over current circuits. If an over current condition
occurs, unplug the DC connection, remove the overcurrent condition, and re-cycle the DC
connection to the Hub by unplugging it, and then plugging it in again.

● +12V Ports (3) – 1.5A each

● +24V Port (1) – 2.3A

CyberData Corporation 930103D Operations Guide

Appendix A: Regulatory and Safety Information

A.1 Regulatory standards

FCC Statement: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.

A.2 Safety standards

15

● UL60950-1; Information Technology Equipment

● CSA C22.2 No. 60950-01, Information Technology Equipment

● EN60950-1, Information Technology Equipment

● IEC60950-1, Information Technology Equipment

A.3 EMC

For the USA and Canada, this device complies with:

● Title 47 of the CFR, Part 15, Subpart B, Section 15.107(b)

● Title 47 of the CFR, Part 15, Subpart B, Section 15.109 (b)

● ICES-003

A.4 CE Declaration of Conformity

This device complies with:

● Directive 89/336/EEC

● EN55022 Class A 1998

• EN61000-3-2: 2000

• EN61000-3-3: 1995

● EN55024: 1998

• EN61000-4-2: 1995

• EN 61000-4-3:1996

Operations Guide 930103D CyberData Corporation

16

• EN 61000-4-4: 1995

• EN 61000-4-5: 1995

• EN 61000-4-6: 1996

• EN 61000-4-8: 1993

• EN 61000-4-11: 1995

CyberData Corporation 930103D Operations Guide

Appendix B: Setting up the Hub on Windows XP

For connecting the 4-Port PoweredUSB Hub to a PC running the Windows XP operating system,
keep in mind:

1. Microsoft XP Service Pack 1 or higher must be installed.

2. When connecting the Hub for the first time, it is important to perform the enumeration
correctly. A Microsoft XP Service Pack issue does not enumerate and recognize a Hub when no
devices are attached to it. To correctly enumerate the 4-Port PoweredUSB Hub, attach a
peripheral whose drivers are included in Windows XP, such as a USB mouse, prior to
enumerating the Hub. To accomplish this:

a. Connect a USB mouse to one of the lower, standard USB, Hub ports.

b. Connect the power cord to the Hub.

c. With the PC powered up, connect the host control cable from the Hub to a USB port on the

PC. Doing so displays the Found new hardware dialog, indicating that the PC is searching for
drivers for the Hub.

d. When the PC completes the driver search, it displays the Found new hardware dialog, in

search of a driver for the mouse. If required, click Next in all screens of the wizard to
complete the driver selection for the mouse.

17

At this point, you should be able to plug in and install a USB device provided you have also
installed its drivers, or have them available for installation.

Operations Guide 930103D CyberData Corporation

18

CyberData Corporation 930103D Operations Guide

Appendix C: Troubleshooting/Technical Support

C.1 Frequently Asked Questions (FAQ)

Go to the following URL to see CyberData’s list of frequently asked questions:

http://www.cyberdata.net/support/pusb/4portpusb.html

C.2 Documentation

The documentation for this product is released in an English language version only. You can
download PDF copies of CyberData product documentation at:

19

www.CyberData.net—>Support—>Drivers, Utilities & Manuals—>PoweredUSB, 4 Port Hub

C.3 Contact Information

Contact CyberData Corporation

2555 Garden Road
Monterey, CA 93940
USA
www.CyberData.net
Phone: 800-CYBERDATA (800-292-3732)
Fax: [phone]

Sales Sales 831-373-2601 Extension 334

Technical Support

Returned Materials Authorization

Phone: [phone] Extension 333
Email: [e-mail]

To return the product, contact the CyberData Returned Materials Authorization (RMA) department
at:

Phone: [phone], Extension 136
Email: [e-mail]

When returning a product to CyberData, an approved CyberData RMA number must be printed on
the outside of the original shipping package. No product will be accepted for return without an
approved RMA number. Send the product, in its original package, to the following address:

Operations Guide 930103D CyberData Corporation

20

C.4 Warranty

CyberData Corporation
2555 Garden Road
Monterey, CA 93940
Attention: RMA "your RMA number"

CyberData warrants its product against defects in material or workmanship for a period of two
years from the date of purchase. Should the product fail within the warranty period, CyberData will
repair or replace the product free of charge. This warranty includes all parts and labor.

If the product is out-of-warranty and fails, a flat rate repair charge of one half the product purchase
price will be assessed. Repair costs for products that are in warranty, but damaged by improper
modifications or abuse, will be charged at the out-of-warranty rate. Products returned to CyberData,
both in and out-of-warranty, are shipped to CyberData at the expense of the customer. Charges for
shipping repaired products back to the customer will be paid by CyberData.

CyberData Corporation 930103D Operations Guide

Index

21

A

accessory kit 3, 6
active over current circuits. 14

C

cable routing 9
cable strain relief clamp 4
cables for connecting peripherals 10
CE conformity 15
CFR 15
color keys for ports 7
compatibility matrix 4
components list 3
connector color keys 7
CyberData

license with IBM 1

CyberData contact information, corporate, sales, tech

support, service 19

D

H

high-current power supply 6
host connector 4, 6

I

IBM 1
ICES 15
Information Technology Equipment 15
installation 5

L

license 1

M

Microsoft XP Service Pack 1 17

DC input jacks 6
Dell printer power supply 6

E

EMC 15
enumeration 13, 17
Epson PS180 brick 6

F

FCC 15
features 1

G

generic USB hub 13

O

over current protection 1

P

peripheral connections 10
power supply connections 6
PoweredUSB .08g specification 13
PoweredUSB connections 7
product

accessory kit 3, 6
CE conformity 15
compatibility matrix 4
components list 3
enumerating 13
enumeration 17
features 1
installation 5
regulatory standards 15
resell/release conditions 1

CyberData Corporation 930103D Operations Guide

22

R

regulatory standards 15
resetting the IP address to the default 19
RMA returned materials authorization 19

S

short circuit protection 1

T

technical support, contact information 19

U

USB

2.0 specification 13
over current 14

W

warranty 1, 20
Windows XP 13, 17

CyberData Corporation 930103D Operations Guide