This manual and related materials are the copyrighted property of CyberData Corporation. No part of
this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or such
products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make
changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by third
parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.
CyberData Corporation931656AOperations Guide
Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.
Revision Information
Revision 931656A, which corresponds to firmware version 20.2.0, was released on April 24, 2019.
Browsers Supported
The following browsers have been tested against firmware version 20.2.0:
•Internet Explorer (version: 11)
•Firefox (also called Mozilla Firefox) (version: 62.0)
•Chrome (version: 63.0.3239.132)
•Safari (version: 12)
•Microsoft Edge (version: 42.17134.1.0)
Operations Guide931656ACyberData Corporation
Important Safety Instructions
GENERAL ALERT
GENERAL ALERT
GENERAL ALERT
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
13. Prior to installation, consult local building and electrical code requirements.
14. WARNING: The SIP Outdoor Call Button enclosure is not rated for any AC voltages!
Warn in g
Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.
Warn in g
Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the floor/wall in accordance with the installation instructions.
Warn in g
The PoE connector is intended for intra-building connections only and does not
route to the outside plant.
CyberData Corporation931656AOperations Guide
Pictorial Alert Icons
GENERAL ALERT
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
General Alert
This pictorial alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the
hazard.
Ground
This pictorial alert indicates the Earth grounding connection point.
Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).
The safety guidelines for the equipment in this manual do not purport to address all the safety issues
of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
health practices and determine the applicability of regulatory limitations prior to use. Potential safety
hazards are identified in this manual through the use of words Danger, Warning, and Caution, the
specific hazard type, and pictorial alert icons.
CyberData Corporation931656AOperations Guide
Abbreviations and Terms
Abbreviation or TermDefinition
A-lawA standard companding algorithm, used in European digital
communications systems to optimize, i.e., modify, the dynamic range of an
analog signal for digitizing.
AVPAudio Video Profile
Cat 5TIA/EIA-568-B Category 5
DHCPDynamic Host Configuration Protocol
LANLocal Area Network
LEDLight Emitting Diode
MbpsMegabits per Second.
NTPNetwork Time Protocol
PBXPrivate Branch Exchange
PoEPower over Ethernet (as per IEEE 802.3af standard)
RTFMReset Test Function Management
SIPSession Initiated Protocol
u-lawA companding algorithm, primarily used in the digital telecommunication
UCUnified Communications
VoIPVoice over Internet Protocol
CyberData Corporation931656AOperations Guide
Contents
Chapter 1 Product Overview 1
1.1 How to Identify This Product .....................................................................................................1
1.2 Typical System Installation .......................................................................................................2
1.3 Product Features ......................................................................................................................3
B.3 Contact Information ................................................................................................................84
B.4 Warranty and RMA Information ..............................................................................................84
Index 85
Operations Guide931656ACyberData Corporation
1 Product Overview
SIP CALL BUTTON
011491* / 021534*
www.cyberdata.net
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
CAN ICES-3 (A)/NMB-3(A)
V20.2.0
00:20:F7:03:83:CA
491000001
Model number
Serial number begins with 491
1.1 How to Identify This Product
To identify the SIP Outdoor Call Button, look for a model number label similar to the one shown in
Figure 1-1. Confirm the following:
•The model number on the label should be 011491.
•The serial number on the label should begin with 491.
Figure 1-1. Model Number Label
1
Operations Guide931656ACyberData Corporation
1.2 Typical System Installation
DC Source
+
1 A @ 30 VDC
Sense Input
Terminal Block of the CyberData Device
Enter key code to trigger the
dry contact in the device
Standard Electronic Door Sense
(not sold by CyberData)
6
5
Standard Electronic Door Strike
(not sold by CyberData)
4
3
3
4
5
6
2
1
7
8
PoE Switch
Trigger electric door strike with a predetermined key code from the IP phone
The following figures illustrate how the SIP Outdoor Call Button can be installed as part of a VoIP
phone system.
Figure 1-2. Typical Installation
Product Overview
Typical System Installation
2
Operations Guide931656ACyberData Corporation
1.3 Product Features
The SIP Outdoor Call Button has the following features:
•TLS 1.2, Enhanced security for IP Endpoints in a local or cloud based environment
•Supports SRST (Survivable Remote Site Telephony) in a Cisco environment
•Streamlined case design
•Network web management and firmware download
•Dry relay contact for auxiliary control
•Door closure and tamper alert signal
•User downloadable message up to 80 seconds
•Single button call to pre-set number
•Continuous repeat of message
•Call progress light
Product Overview
Product Features
3
Operations Guide931656ACyberData Corporation
1.4 Supported Protocols
The SIP Outdoor Call Button supports the following protocols:
•SIP (session initiation protocol)
•HTTP Web-based configuration
Provides an intuitive user interface for easy system configuration and verification of SIP Outdoor
Call Button operations.
•DHCP Client
Dynamically assigns IP addresses in addition to the option to use static addressing.
•TFTP Client
Facilitates hosting for the Autoprovisioning configuration file.
•RTP
•RTP/AVP - Audio Video Profile
•Facilitates autoprovisioning configuration values on boot
•Audio Encodings
PCMU (G.711 mu-law)
PCMA (G.711 A-law)
G.722
G.729
Packet Time 20 ms
Product Overview
Supported Protocols
4
1.5 Supported SIP Servers
The following link contains information on how to configure the device for the supported SIP servers:
Power InputPoE 802.3af compliant or +8 to +12VDC @ 1000mA Regulated Power Supply (not included)
Speaker Output2 Watts Peak Power
On-Board Relay1A at 30 VDC
Payload TypesG.711 a-law, G.711 µ-law, G.722, and G.729
Network SecurityTLS/SSL 1.2
IP RatingIP66
o
Operating RangeTemperature: -40
Humidity: 5-95%, non-condensing
o
Storage Temperature
Storage Altitude
IP RatingIP65
Dimensions
Weight
Boxed Weight
ComplianceCE; EMC Directive – Class A EN 55032 & EN 55024, LV Safety Directive – EN 60950-1, RoHS
Warranty2 Years Limited
Part Number011491
b
C to 70o C (-40o F to 158o F)
-40
Up to 15,000 ft. (4573 m)
5.1 inches [129.5 mm] Length
2.4 inches [61 mm] Width
5.1 inches [129.5 mm] Height
2.0 lbs [0.90 kg]
3.0 lbs [1.35 kg]
pliant, FCC; Part 15 Class A, Industry Canada; ICES-3 Class A, IEEE 802.3 Compliant
Com
C to 55o C (-40o F to 131o F)
a
5
a. Contacts 1 and 2 on the terminal block are only for powering the device from a non-PoE 12VDC power source as
an alternative to Network PoE power. Use of these contacts for any other purpose will damage the device and void the
product warranty.
b. Dimensions are measured from the perspective of the product being upright with the front of the product facing you.
Operations Guide931656ACyberData Corporation
1.7 Compliance
1.7.1 CE Testing
CE testing has been performed according to EN ISO/IEC 17050 for Emissions, Immunity, and Safety.
The Declaration of Conformity can be supplied upon request.
1.7.2 FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
Product Overview
Compliance
6
Operations Guide931656ACyberData Corporation
2 Installing the SIP Outdoor Call Button
2.1 Parts List
Ta bl e 2-1 illustrates the SIP Outdoor Call Button parts.
Table 2-1. Parts List
QuantityPart NameIllustration
1SIP Outdoor Call Button Assembly
1Installation Quick Reference Guide
7
1SIP Outdoor Call Button Mounting
Accessory Kit
Operations Guide931656ACyberData Corporation
2.2 SIP Outdoor Call Button Setup
GENERAL ALERT
1
8
Tin Leads
Approx. 1/4” or
6mm
Terminal Block
can accept 16 AWG wire
Alternate Power Input:
1 = +8 to +12VDC @ 1000mA Regulated Power Supply*
2 = Power Ground*
Relay Contact:
(1 A at 30 VDC for continuous loads)
3 = Relay Common
4 = Relay Normally Open Contact
5 = Sense Input
6 = Sense Ground
7 = Remote Switch "A"
8 = Remote Switch "B"
*Contacts 1 and 2 on the terminal block are only for
powering the device from a non-PoE 12VDC power
source as an alternative to Network PoE power. Use of
these contacts for any other purpose will damage the
device and void the product warranty.
3
4
Use a 3.17 mm (1/8-inch) flat blade
screwdriver for the terminal block screws
2.2.1 SIP Outdoor Call Button Connections
Figure 2-1 shows the pin connections on the terminal block. This terminal block can accept
16 AWG gauge wire.
Installing the SIP Outdoor Call Button
SIP Outdoor Call Button Setup
8
NoteAs an alternative to
Power Supply into the terminal block.
Caution
Equipment Hazard: Contacts 1 and 2 on the terminal block are only for powering
the device from a non-PoE 12 VDC power source as an alternative to Network PoE
power. Use of these contacts for any other purpose will damage the device and void
the product warranty.
Figure 2-1. Connections and Alternate Power Input
using PoE power, you can supply +8 to +12VDC @ 1000mA Regulated
Wire (IN)
Operations Guide931656ACyberData Corporation
2.2.1.1 Remote Switch Connection
1
8
Terminal Block
Wiring pins 7 and 8 of the terminal block to a switch will initiate a SIP call when the switch is closed.
The call will go to the extension specified as the dial out extension on the SIP page.
Figure 2-2. Remote Switch Connection
Installing the SIP Outdoor Call Button
SIP Outdoor Call Button Setup
9
Operations Guide931656ACyberData Corporation
2.2.2 Using the On-Board Relay
GENERAL ALERT
GENERAL ALERT
GENERAL ALERT
Warning
Electrical Hazard:
according to all local electrical and building codes.
Warning
Electrical Hazard:
and momentarily closed configuration. Neither the alternate power input nor PoE
power can be used to drive a door strike.
Warning
Electrical Hazard:
Any use of this relay beyond its normal operating range can cause damage to the
product and is not covered under our warranty policy.
Installing the SIP Outdoor Call Button
SIP Outdoor Call Button Setup
This product should be installed by a licensed electrician
The relay contacts are dry and provided for a normally open
The relay does not support AC powered door strikes.
10
The device has a built-in relay that can be activated by a web configurable DTMF string that can be
received from a VoIP phone supporting out of band (RFC2833) DTMF as well as a number of other
triggering events. See the Device Configuration Page on the web interface for relay settings.
This relay can be used to trigger low current devices like LED strobes and security camera input
signals as long as the load is not an indu
1 Amp @ 30 VDC. Inductive loads can cause excess
ctive type and the relay is limited to a maximum of
ive “hum” and can interfere with or damage the
unit’s electronics.
We highly recommend that inductive load and high current de
vices use our Networked Dual Door
Strike Relay (CD# 011375) (see Section 2.2.3.2, "Network Dual Door Strike Relay Wiring Diagram
with External Power Source").
This relay interface also has a general purpose input port that can be used to monitor an external
s
witch and generate an event.
For more information on the sensor options, see the Sensor Configuration Page on the web
interface.
Operations Guide931656ACyberData Corporation
2.2.3 Wiring the Circuit
1
8
DC Source
+
1 A @ 30 VDC
Sense Input
LED Strobe Light
Terminal Block of the CyberData Device
The terminal block can accept 16 AWG stranded wire.
Pin 3 - Relay Common
Pin 4 - Relay Normally Open Contact
Pin 5 - Sense Input
Pin 6 - Sense Ground
+
2.2.3.1 Devices Less than 1A at 30 VDC
If the power for the device is less than 1A at 30 VDC and is not an inductive load, then see
Figure 2-3 for the wiring diagram.
When configuring with an inductive load, please use an intermediary relay with a High PIV Ultrafast
Switching Diode. We recommend using the Network Dual Door Strike Relay (CD# 011375) (see
Section 2.2.3.2, "Network Dual Door Strike Relay Wiring Diagram with External Power Source").
Figure 2-3. Devices Less than 1A at 30 VDC
Installing the SIP Outdoor Call Button
SIP Outdoor Call Button Setup
11
Operations Guide931656ACyberData Corporation
Installing the SIP Outdoor Call Button
GENERAL ALERT
Sense Input 2
DC Source 2
AC Source 2
OR
+
802.3af Compliant Ethernet Switch
CyberData
Aux Button 2
Device
The relay connection maximum wire
size is 12 gauge stranded wire.
Door Strike
Sense Input 1
DC Source 1
AC Source 1
OR
+
Aux Button1
*
Door Strike
*
GENERAL ALERT
*Caution
Equipment Hazard: The door strike must have an internal or external mov or
diode (for over voltage protection) when connecting directly to the module.
See the Network Dual Door Strike Relay
Operations Guide for connection specifics.
See Section 2.4.12, "Configure the Door Strike
Relay" for configuration options.
SIP Outdoor Call Button Setup
2.2.3.2 Network Dual Door Strike Relay Wiring Diagram with External Power Source
For wiring an electronic door strike to work over a network, we recommend the use of our external
Network Dual Door Strike Relay (CD# 011375).
This product provides an easier method of connecting standard door strikes as well as AC and
h
igher voltage devices. See Figure 2-4 and Figure 2-5 for the wiring diagrams.
Warn in g
Electrical Hazard:
part inside. Refer to qualified service personnel for connecting or servicing.
Figure 2-4. Network Dual Door Strike Relay Wiring Diagram with External Power Source
Hazardous voltages may be present. No user serviceable
12
Operations Guide931656ACyberData Corporation
Installing the SIP Outdoor Call Button
Sense Input 2Aux Button 2Sense Input 1Aux Button1
Door Strike
*
Door Strike
*
802.3at Compliant Ethernet Switch
The relay connection maximum wire
size is 12 gauge stranded wire.
Internal 12VDC
source (500 mA
maximum)
GENERAL ALERT
*Caution
Equipment Hazard: The door strike must have an internal or external mov or
diode (for over voltage protection) when connecting directly to the module.
See the Network Dual Door Strike Relay
Operations Guide for connection specifics.
See Section 2.4.12, "Configure the Door Strike
Relay" for configuration options.
CyberData
Device
2.2.3.3 Network Dual Door Strike Relay Wiring Diagram Using PoE+
Figure 2-5. Network Dual Door Strike Relay Wiring Diagram Using PoE+
SIP Outdoor Call Button Setup
13
If you have questions about connecting door strikes or setting up the web configurable options,
please contact our support department at the following website:
http://support.cyberdata.net/
Operations Guide931656ACyberData Corporation
2.2.3.4 Door Strike Relay Module Wiring Diagram from Intercom
1
8
Door LockSense Input
The terminal block can accept 16 AWG stranded wire.
DC Source
AC Source
OR
+
Terminal Block
See the Door Strike Relay Module Operations
Guide for connection specifics.
See Section 2.4.12, "Configure the Door Strike
Relay" for configuration options.
For wiring an electronic door strike, we recommend the use of our external Door Strike Relay Module
(CD# 011269).
This product provides an easier method of connecting standard door strikes as well as AC and
higher voltage devices. See
Figure 2-6. Door Strike Relay Module Wiring Diagram from Intercom
Figure 2-6 for the wiring diagram.
Installing the SIP Outdoor Call Button
SIP Outdoor Call Button Setup
14
If you have questions about connecting door strikes or setting up the web configurable options,
please contact our support department at the following website:
http://support.cyberdata.net/
Operations Guide931656ACyberData Corporation
Installing the SIP Outdoor Call Button
J1
JX
Device Board
Auxiliary RGB Strobe Board
Connecting an Auxiliary RGB Strobe to the Device
2.3 Connecting an Auxiliary RGB Strobe to the Device
1. Connect the strobe cable to the board of the Auxiliary RGB Strobe and the board of the device
as shown in Figure 2-7. Please see the Auxiliary RGB Strobe Operations Guide for more
information about this product.
Figure 2-7. Connecting the Auxiliary RGB Strobe Kit to the Device
15
Operations Guide931656ACyberData Corporation
2.3.1 SIP Outdoor Call Button Connectors
See the following figures and tables to identify the connectors and functions of the SIP Outdoor Call
Button.
Figure 2-8. Connector Locations—Board Top
Installing the SIP Outdoor Call Button
Connecting an Auxiliary RGB Strobe to the Device
16
Operations Guide931656ACyberData Corporation
Connecting an Auxiliary RGB Strobe to the Device
Table 2-2. Connector Functions—Board Top
ConnectorFunction
JBTNCall Button LED Interface
JMICMicrophone Interface
JMIC2Second Microphone Interface (Not Used)
JSPKRSpeaker Interface
JKPADKeypad Interface (Not Used)
JUSBUSB Interface (Not Used)
JZI²C 5V Peripheral Bus
J2Biometric Interface (Not Used)
J3JTAG Interface (Not Used)
J5ISP AT-Tiny Interface (Factory Only)
J6Digital Microphone Interface (Not Used)
JP3Mute Disable Jumper—Jumper should be remvoed
JP6Enable AT-Tiny—Jumper should be installed
Installing the SIP Outdoor Call Button
17
JP7Enable Write to EEPROM—Jumper should be installed
JP10Disables the intrusion sensor when installed.
Operations Guide931656ACyberData Corporation
Installing the SIP Outdoor Call Button
Connecting an Auxiliary RGB Strobe to the Device
Figure 2-9. Connector Locations—Board Bottom
18
Operations Guide931656ACyberData Corporation
Installing the SIP Outdoor Call Button
Connecting an Auxiliary RGB Strobe to the Device
Table 2-3. Connector Functions—Board Bottom
ConnectorFunction
J1PoE Network Connection (RJ-45 ethernet)
J4SD Card Slot
JAECAEC Configuration Interface (Factory Use Only)
JCONConsole Port (Factory Use Only)
JIOTerminal Block (see Figure 2-1)
JP5Reset jumper
a
JXAuxiliary Strobe Connector
SW1See Section 2.3.3, "Restoring the Factory Default Settings"
a.Do not install a jumper. Momentary short to reset. Permanent installation of a jumper would
prevent the board from running all together.
19
Operations Guide931656ACyberData Corporation
Connecting an Auxiliary RGB Strobe to the Device
Link/Activity
100 Mb Link
2.3.2 Activity and Link LEDs
2.3.2.1 Verifying the Network Connectivity and Data Rate
When you plug in the Ethernet cable or power supply to the Intercom, the following occurs:
•The square, GREEN Link/Activity LED blinks when there is network activity (see Figure 2-10).
•The square, AMBER 100 Mb Link LED above the Ethernet port indicates that the
network 100 Mb connection has been established (see Figure 2-10).
Figure 2-10. Activity and Link LED
Installing the SIP Outdoor Call Button
20
Operations Guide931656ACyberData Corporation
2.3.3 Restoring the Factory Default Settings
RTFM button (SW1)
When troubleshooting configuration problems, it is sometimes convenient to restore the device to a
known state.
NoteEach SIP Outdoor Call Button is delivered with factory set default values.
To restore the factory default settings:
1. Press and hold the RTFM button (see SW1 in Figure 2-11) for more than five seconds.
2. The device restores the factory default settings.
NoteThe device will use DHCP to obtain the new IP address (DHCP-assigned address or default
to 10.10.10.10 if a DHCP server is not present).
Figure 2-11. RTFM Button (SW1)
Installing the SIP Outdoor Call Button
Connecting an Auxiliary RGB Strobe to the Device
21
Operations Guide931656ACyberData Corporation
2.3.4 Call Button and the Call Button LED
Call Button and
Call Button LED
2.3.4.1 Calling with the The Call Button
•You may initiate a call by pressing the Call Button.
•An active call is indicated by the Call Button LED blinking at one second intervals.
•The device automatically answers an incoming call.
•You can press the Call Button to terminate an active call.
2.3.4.2 Call Button LED Function
•Upon initial power or reset, the Call Button LED will illuminate.
•On boot, the Call Button LED will flash ten times a second while setting up the network and
downloading autoprovisioning files.
•The device “autoprovisions” by default, and the initial process may take several minutes as the
device searches for and downloads updates. The Call Button LED will blink during this process.
During the initial provisioning, or after the factory defaults have been reset, the device may
download firmware twice. The device will blink, remain solid for 10 to 20 seconds, and then
resume blinking. This process will take longer if there are many audio files downloading.
•When the software has finished initialization, the Call Button LED will blink twice.
•When a call is established (not just ringing), the Call Button LED will blink.
•On the Device Configuration Page (see Section 2.4.5, "Configure the Device"), there is an
option called Button Lit When Idle. This option sets the normal state for the indicator LED. The
Call Button LED will still blink during initialization and calls.
•The Call Button LED flashes briefly at the beginning of RTFM mode.
Installing the SIP Outdoor Call Button
Connecting an Auxiliary RGB Strobe to the Device
22
Figure 2-12. Call Button and Call Button LED
Operations Guide931656ACyberData Corporation
Installing the SIP Outdoor Call Button
Configure the SIP Outdoor Call Button Parameters
2.4 Configure the SIP Outdoor Call Button Parameters
To configure the SIP Outdoor Call Button online, use a standard web browser.
23
Configure each SIP Outdoor Call Button and verify its operation be
ready to mount an SIP Outdoor Call Button, refer to
Button" for instructions.
2.4.1 Factory Default Settings
All SIP Outdoor Call Buttons are initially configured with the following default IP settings:
When configuring more than one SIP Outdoor Call Button, attach the SIP Outdoor Call Buttons to
he network and configure one at a time to avoid IP address conflicts.
t
ParameterFactory Default Setting
IP AddressingDHCP
IP Address
Web Access Usernameadmin
Web Access Passwordadmin
Subnet Mask
Default Gateway
a
a
a
fore you mount it. When you are
Appendix A, "Mounting the SIP Outdoor Call
Table 2-4. Factory Default Settings
10.10.10.10
255.0.0.0
10.0.0.1
a. Default if there is not a DHCP server present.
Operations Guide931656ACyberData Corporation
Configure the SIP Outdoor Call Button Parameters
2.4.2 SIP Outdoor Call Button Web Page Navigation
Ta bl e 2-5 shows the navigation buttons that you will see on every SIP Outdoor Call Button web page.
Table 2-5. Web Page Navigation
Web Page ItemDescription
Link to the Home page.
Link to the Device page.
Installing the SIP Outdoor Call Button
24
Link to the Netw
Link to go to the SIP pag
Link to the SSL page.
Link to the Sensor page.
Link to the Audiofiles page.
Link to the Events page.
Link to the Door Strike Relay page.
Link to the A
Link to the Firmwar
ork page.
e.
utoprovisioning page.
e page.
Operations Guide931656ACyberData Corporation
2.4.3 Using the Toggle Help Button
Question mark
appears next to the
web page items
The Toggle Help button allows you to see a short description of some of the settings on the
webpage. To use the Toggle Help button, do the following:
Installing the SIP Outdoor Call Button
Configure the SIP Outdoor Call Button Parameters
25
1. Click on the T
oggle Help button that is on the UI webpage. See Figure 2-13 and Figure 2-14.
Figure 2-13. Toggle/Help Button
2. You will see a question mark (
) appear next to each web page item that has been provided
with a short description by the Help feature. See Figure 2-14.
Figure 2-14. Toggle Help Button and Question Marks
Operations Guide931656ACyberData Corporation
Installing the SIP Outdoor Call Button
A short description of the
web page item will appear
Question mark
Configure the SIP Outdoor Call Button Parameters
3. Move the mouse pointer to hover over the question mark (), and a short description of the web
page item will appear. See Figure 2-15.
Figure 2-15. Short Description Provided by the Help Feature
26
Operations Guide931656ACyberData Corporation
2.4.4 Log in to the Configuration Home Page
1. Open your browser to the SIP Outdoor Call Button IP address.
NoteIf the network does not have access to a DHCP server, the device will default to an IP
address of 10.10.10.10.
NoteMake sure that the PC is on the same IP network as the SIP Outdoor Call Button.
NoteYou may also download CyberData’s VoIP Discovery Utility program which allows you to
easily find and configure the default web address of the CyberData VoIP products.
CyberData’s VoIP Discovery Utility program is available at the following website address:
https://www.cyberdata.net/pages/discovery
NoteThe device ships in DHCP mode. To get to the Home page, use the discovery utility to scan
for the device on the network and open your browser from there.
2. When prompted, use the following default Web Access Username and Web Access Password to access the Home Page (
Web Access Username: admin
Web Access Password: admin
Figure 2-16):
Installing the SIP Outdoor Call Button
Configure the SIP Outdoor Call Button Parameters
27
Operations Guide931656ACyberData Corporation
Figure 2-16. Home Page
v20.2.0
491000001
v20.2.0
v20.2.0
Installing the SIP Outdoor Call Button
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3. On the Home page, review the setup details and navigation buttons described in Ta bl e 2-6.
29
NoteThe question mark icon (
after the T
oggle Help button is pressed.
) in the following table shows which web page items will be defined
Table 2-6. Home Page Overview
Web Page ItemDescription
Admin Settings
Username The username to access the web interface. Enter up to 25 characters.
Password
Confirm Password
The password to access the web interface. Enter up to 25 characters.
Confirm the web interface password.
Current Status
Serial NumberShows the device serial number.
Mac AddressShows the device Mac address.
Firmware VersionShows the current firmware version.
Partition 2Contains a complete copy of bootable software.
Partition 3Contains an alternate, complete copy of bootable software.
Booting FromIndicates the partition currently used for boot.
Allows the user to boot from the alternate partition.
IP AddressingShows the current IP addressing setting (DH
CP or static).
IP AddressShows the current IP address.
Subnet MaskShows the current subnet mask address.
Default GatewayShows the current default gateway address.
DNS Server 1Shows the current DNS Server 1 address.
DNS Server 2Shows the current DNS Server 2 address.
SIP ModeShows the current status of the SIP mode.
Event ReportingShows the current status of the Event Reporting mode.
Primary SIP ServerShows the current status of the Primary SIP Server.
Backup Server 1Shows the current status of Backup Server 1.
Backup Server 2Shows the current status of Backup Server 2.
Intrusion Sensor
Shows the current status of the intrusion sensor when the Home Page is refreshed.
Import Settings
Use this button to select a configuration file to import.
After selecting a configuration file, click Import to import the configuration from the
selected file.
Export Settings
Operations Guide931656ACyberData Corporation
Table 2-6. Home Page Overview (continued)
Web Page ItemDescription
Click Export to export the current configuration to a file.
Click the Save button to save your configuration settings.
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of some of the web page
items. First click on the Toggle Help button, and you will see a question mark ()
appear next to some of the web page items. Move the mouse pointer to hover over a
uestion mark to see a short description of a specific web page item.
q
Installing the SIP Outdoor Call Button
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30
Operations Guide931656ACyberData Corporation
2.4.5 Configure the Device
1. Click the Device Configuration button to open the Device Configuration page. See Figure 2-
17.
Figure 2-17. Device Configuration Page
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2. On the Device page, you may enter values for the parameters indicated in Tab l e 2-7.
32
NoteThe question mark icon (
after the To
ggle Help button is pressed.
) in the following table shows which web page items will be defined
Table 2-7. Device Configuration Parameters
Web Page ItemDescription
Clock Settings
Enable NTP Sync device's local time with the specified NTP Server.
NTP Server
Use this field to set the address (in IPv4 dotted decimal notation or as a
canonical name) for the NTP Server. This field can accept canonical
names of up to 64 characters in length.
Activate Relay with DTMF Code Activates the relay when the DTMF Activation Code is entered on the
phone during a SIP call with the device. RFC2833 DTMF payload types
are supported.
Relay Pulse Code
DTMF code used to pulse the relay when entered on a phone during a
SIP call with the device. Relay will activate for Relay Pulse Duration
seconds then deactivate. Activate Relay with DTMF Code must be
enabled. Enter up to 25 digits (* and # are supported).
Relay Pulse Duration (in seconds) The length of time (in seconds) during which the relay will be activated
when the DTMF Relay Activation Code is detected. Enter up to 5 digits.
Relay Activation Code
Activation code used to activate the relay when entered on a phone during
a SIP call with the device. Relay will be active indefinitely, or until the
DTMF Relay Deactivation code is entered. Activate Relay with DTMF
Code must be enabled. Enter up to 25 digits (* and # are supported).
Relay Deactivation Code Code used to deactivate the relay when entered on a phone during a SIP
call with the device. Activate Relay with DTMF Code must be enabled.
Enter up to 25 digits (* and # are supported).
Activate Relay While Call Active
Activate Relay on Button Press
Relay on Button Press Duration
When selected, the relay will be activated as long as the SIP call is active.
When selected, the relay will be activated when the Call button is pressed.
The length of time (in seconds) during which the relay will be activated
when the Call button is pressed. Enter up to 5 digits. A Relay on Button Press Duration value of 0 will pulse the relay once when the Call button
is pressed.
Misc Settings
Device Name Type the device name. Enter up to 25 characters.
Button Lit When Idle When selected, the Call button LED is illuminated while the device is idle
(a call is not in progress).
Button Brightness (0-255)
The desired Call button LED brightness level. Acceptable values are 0255, where 0 is the dimmest and 255 is the brightest. Enter up to three
digits.
Prevent Call Termination
When this option is enabled, a call cannot be terminated using the call
button.
Disable HTTPS (NOT recommended)
Disables the encrypted connection to the webpage. We do not
recommend disabling HTTPS for security reasons.
NoteThis setting requires a reboot for the changes to take effect.
Click on the Test Relay button to do a relay test.
Click the Save button to save your configuration settings.
33
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of some of the
web page items. First click on the Toggle Help button, and you will see a
question mark (
) appear next to some of the web page items. Move the
mouse pointer to hover over a question mark to see a short description of
a specific web page item.
Operations Guide931656ACyberData Corporation
2.4.6 Configure the Network Parameters
1. Click the Networking button to open the Network Configuration page (Figure 2-18).
Figure 2-18. Network Configuration Page
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Installing the SIP Outdoor Call Button
Configure the SIP Outdoor Call Button Parameters
2. On the Network page, enter values for the parameters indicated in Ta bl e 2-8.
35
NoteThe question mark icon (
after the To
ggle Help button is pressed.
) in the following table shows which web page items will be defined
Table 2-8. Network Configuration Parameters
Web Page ItemDescription
Stored Network Settings
Addressing Mode Select either DHCP IP Addressing or Static Addressing by marking
the appropriate radio button. DHCP Addressing mode is enabled on
default and the device will attempt to resolve network addressing with
the local DHCP server upon boot. If DHCP Addressing fails, the
device will revert to the last known IP address or the factory default
address if no prior DHCP lease was established. See Section 2.4.1,
"Factory Default Settings" for factory default settings. Be sure to click
Save and Reboot to store changes when configuring a Static
address.
Hostname This is the hostname provided by the DHCP server. See the DHCP/
DNS server documentation for more information. Enter up to 64
characters.
IP Address Enter the Static IPv4 network address in dotted decimal notation.
Subnet Mask Enter the Subnet Mask in dotted decimal notation.
Default Gateway Enter the Default Gateway IPv4 address in dotted decimal notation.
DNS Server 1 Enter the primary DNS Server IPv4 address in dotted decimal
notation.
DNS Server 2 Enter the secondary DNS Server IPv4 address in dotted decimal
notation.
Current Network SettingsShows the current network settings.
IP AddressShows the current Static IP address.
Subnet MaskShows the current Subnet Mask address.
Default GatewayShows the current Default Gateway address.
DNS Server 1Shows the current DNS Server 1 address.
DNS Server 2Shows the current DNS Server 2 address.
VLAN Settings
VLAN ID (0-4095) Specify the IEEE 802.1Q VLAN ID number. Enter up to 4 digits. A
value of 0 disables vlan.
Note: The device supports 802.1Q VLAN tagging support. The
switch port connected to the device will need to be in “trunking mode”
for the VLAN tags to propagate.
VLAN Priority (0-7) Specify the IEEE 802.1p VLAN priority level. Enter 1 digit. A value of
0 may cause the VLAN ID tag to be ignored.
Click the Save button to save your configuration settings.
Click on the Togg le Hel p button to see a short description of some of
the web page items. First click on the Toggle Help button, and you
will see a question mark () appear next to some of the web page
items. Move the mouse pointer to hover over a question mark to see
a short description of a specific web page item.
Installing the SIP Outdoor Call Button
Configure the SIP Outdoor Call Button Parameters
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Operations Guide931656ACyberData Corporation
2.4.7 Configure the SIP Parameters
The strobe settings will only
appear if a CyberData Strobe
product is connected to your
device.
If a CyberData Strobe product
is not connected to your
device, you will not see the
strobe settings.
1. Click SIP Config to open the SIP Configuration page (Figure 2-19).
Figure 2-19. SIP Configuration Page
Installing the SIP Outdoor Call Button
Configure the SIP Outdoor Call Button Parameters
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Installing the SIP Outdoor Call Button
Configure the SIP Outdoor Call Button Parameters
2. On the SIP page, enter values for the parameters indicated in Ta b le 2-9.
38
NoteThe question mark icon (
after the To
ggle Help button is pressed.
) in the following table shows which web page items will be defined
Table 2-9. SIP Configuration Parameters
Web Page ItemDescription
SIP Settings
Enable SIP Operation When enabled, the device will transmit, receive, and process SIP messages
according to the configured SIP settings below.
Register with a SIP Server When enabled, the device will attempt to register to the configured SIP Server(s) on
this page. To configure the device to send and receive point-to-point SIP calls,
enable SIP Operation and disable Register with a SIP Server (see Section
2.4.7.2, "Point-to-Point Configuration").
Primary SIP Server Enter the SIP server address as an IPv4 address in dotted decimal notation or a
fully qualified domain name. This parameter also becomes the host portion of the
SIP-URI for the device's extension on the primary SIP server. This field can accept
entries of up to 255 characters in length.
Primary SIP User ID Specify the SIP User ID for the Primary SIP Server. This parameter becomes the
user portion of the SIP-URI for the device's extension on the primary SIP server.
Enter up to 64 alphanumeric characters.
Primary SIP Auth ID Specify the Authenticate ID for the Primary SIP Server. This parameter is required
for SIP registration authentication. Enter up to 64 alphanumeric characters.
Primary SIP Auth Password Specify the Authenticate Password for the Primary SIP Server. This parameter is
required for SIP registration authentication. Enter up to 64 alphanumeric characters.
Backup SIP Server 1 Enter the backup SIP server address as an IPv4 address in dotted decimal notation
or a fully qualified domain name. This parameter also becomes the host portion of
the SIP-URI for the device's extension on the backup SIP server. This field can
accept entries of up to 255 characters in length.
Backup SIP User ID 1 Specify the SIP User ID for the first backup SIP Server. This parameter becomes
the user portion of the SIP-URI for the device's extension on the first backup SIP
server. Enter up to 64 alphanumeric characters.
Backup SIP Auth ID Specify the Authenticate ID for the first backup SIP server. This parameter is
required for SIP registration authentication. Enter up to 64 alphanumeric characters.
Backup SIP Auth Password Specify the Authenticate Password for the first backup SIP server. This parameter is
required for SIP registration authentication. Enter up to 64 alphanumeric characters.
Backup SIP Server 2 Enter a second backup SIP server address as an IPv4 address in dotted decimal
notation or a fully qualified domain name. This parameter also becomes the host
portion of the SIP-URI for the device's extension on the second backup SIP server.
This field can accept entries of up to 255 characters in length.
Backup SIP User ID Specify the SIP User ID for the second backup SIP Server. This parameter
becomes the user portion of the SIP-URI for the device's extension on the second
backup SIP server. Enter up to 64 alphanumeric characters.
Backup SIP Auth ID Specify the Authenticate ID for the second backup SIP server. This parameter is
required for SIP registration authentication. Enter up to 64 alphanumeric characters.
Backup SIP Auth Password Specify the Authenticate Password for the second backup SIP server. This
parameter is required for SIP registration authentication. Enter up to 64
alphanumeric characters.
Remote SIP Port The Remote SIP Port is the port number the device will use as the destination port
when sending SIP messages. The default Remote SIP Port is 5060. The supported
range is 0-65536. Enter up to 5 digits.
Local SIP Port The Local SIP Port is the port number the device will use to receive SIP messages.
The default Local SIP Port is 5060. The supported range is 0-65536. Enter up to 5
digits.
SIP Transport Protocol Choose the transport protocol for SIP signaling. This will affect all extensions,
including the Nightringer. Default is UDP.
TLS Version Choose the TLS version for SIP over TLS. Modern security standards strongly
recommend using TLS 1.2.
Verify Server Certificate When enabled, the device will verify the authenticity of the server during the TLS
handshake by its certificate and common name. The TLS handshake will be aborted
if the server is deemed to be inauthentic and SIP registration will not proceed.
Outbound Proxy Enter the Outbound Proxy address as an IPv4 address in dotted decimal notation or
a fully qualified domain name (FQDN). When an IP address is configured, the
device will send all SIP messages to this IP address. When an FQDN is configured,
the device will run DNS NAPTR, SRV, and A queries on the FQDN to resolve an IP
address to which it will send all SIP messages. This field can accept entries of up to
255 characters in length.
Outbound Proxy Port The Outbound Proxy Port is port number used as the destination port when sending
SIP messages to the outbound proxy. A value of 0 will default to 5060. The
supported range is 0-65536. Enter up to 5 digits.
Use Cisco SRST When enabled, the backup servers are handled according to Cisco SRST
(Survivable Remote Site Telephony). It is required for use in clustered Cisco Unified
Communications Manager topologies.
Disable rport Discovery Disabling rport Discovery will prevent the device from including the public WAN IP
address and port number in the contact information that is sent to the remote SIP
servers. This will generally only need to be enabled when using an SBC or SIP ALG
in conjunction with a remote SIP server.
Re-registration Interval (in seconds) The SIP Re-registration interval (in seconds) is the SIP Registration lease time, also
known as the expiry. The supported range is 30-3600 seconds. Enter up to 4 digits.
Unregister on Boot When enabled, the device will send one registration with an expiry of 0 on boot.
Keep Alive Period The minimum time in milliseconds between keep-alive packets sent for nat traversal.
A value of 0 will disable keep alive packets.
Dial Out Settings
Dial Out Extension Specify the extension the device will call when someone presses the Call button.
Enter up to 64 alphanumeric characters.
Note: For information about dial-out extension strings and DTMF tones, see Section
2.4.7.1, "Dial Out Extension Strings and DTMF Tones (using rfc2833)".
Extension ID A Caller identification string added to outbound calls. Enter up to 64 alphanumeric
characters.
39
Send Multicast Audio When selected, the device will play an audio file to the specified multicast address
and port.
Multicast Address The multicast address used for multicasting an audio file.
Multicast Port The multicast port used for multicasting an audio file.
Click on the Togg l e H elp button to see a short description of some of the web page
items. First click on the Toggle Help button, and you will see a question mark ()
appear next to some of the web page items. Move the mouse pointer to hover over a
question mark to see a short description of a specific web page item.
NoteFor specific server configurations, go to the following website address:
2.4.7.1 Dial Out Extension Strings and DTMF Tones (using rfc2833)
On the SIP Configuration Page, dial out extensions support the addition of comma delimited
pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three
seconds aft
seconds. A pause of one second will be sent after each numerical digit.
Extension StringResulting Action
er a call is first established with a remote device. Subsequent commas will pause for 2
Table 2-10. Examples of Dial-Out Extension Strings
Installing the SIP Outdoor Call Button
41
302Dial out extension 302 and establish a call
302,2Dial out extension 302 and establish a call, wait 3 seconds then send the
DTMF tone
302,25,,,4,,1Dial out extension 302 and establish a call, wait 3 seconds then send the
DTMF tone
tone 4, wait 4 seconds, send out DTMF tone 1
'2'
'2', send out DTMF tone 5, wait 6 seconds, send out DTMF
NoteThe maximum number of total characters in the dial-out field is 64.
Operations Guide931656ACyberData Corporation
2.4.7.2 Point-to-Point Configuration
Device is set to NOT register with a SIP server
When the device is set to not register with a SIP server (see Figure 2-20), it is possible to set the
device to dial out to a single endpoint.
In this case, the dial-out extension should be the IP address of the remote device. The device can
a
lso receive Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point
Mode.
NoteReceiving point-to-point SiP calls may not work with all phones.
Figure 2-20. SIP Page Set to Point-to-Point Mode
Installing the SIP Outdoor Call Button
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42
2.4.7.3 Delayed DTMF
On the SIP Configuration page the dial out extension supports the addition of comma delimited
pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three
seconds after a call is first established with a remote device. Subsequent commas will pause for 2
seconds. A pause of one second will be sent after each numerical digit.
Table 2-11. Examples of Dial-Out Extension Strings
Extension StringResulting Action
302Dial out extension 302 and establish a call
302,2Dial out extension 302 and establish a call, wait 3 seconds then send the
DTMF tone
302,25,,,4,,1Dial out extension 302 and establish a call, wait 3 seconds then send the
DTMF tone
tone 4, wait 4 seconds, send out DTMF tone 1
NoteThe maximum number of total characters in the dial-out field is 25.
Operations Guide931656ACyberData Corporation
'2'
'2', send out DTMF tone 5, wait 6 seconds, send out DTMF
2.4.8 Configure the SSL Parameters
1. Click SSL menu button to open the SSL page (Figure 2-25).
Figure 2-21. SSL Configuration Page
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Operations Guide931656ACyberData Corporation
Configure the SIP Outdoor Call Button Parameters
Figure 2-22. SSL Configuration Page
Installing the SIP Outdoor Call Button
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Installing the SIP Outdoor Call Button
Configure the SIP Outdoor Call Button Parameters
2. On the SSL page, enter values for the parameters indicated in Ta bl e 2-12.
45
NoteThe question mark icon (
after the To
ggle Help button is pressed.
) in the following table shows which web page items will be defined
Table 2-12. SSL Configuration Parameters
Web Page ItemDescription
Server CAs
Use this button to select a configuration file to import.
Click Browse to select a CA certificate to import. After selecting
a server certificate authority (CA), click Import CA Certificate to
import it to the list of trusted CAs. CAs are used to validate the
certificate presented by the server when establishing a TLS
connection.
Restore Defaults will restore the default list of registered CAs
and Remove All will remove all registered CAs.
Restore Defaults will restore the default list of registered CAs
and Remove All will remove all registered CAs.
Client CertificateWhen doing mutual authentication this device will present a client
certificate with these parameters.
Client CA Right click and Save Link As... to get the Cyberdata CA used to
sign this client certificate.
Test SSL Connection
Server The ssl test server address as a fully qualified domain name or in
IPv4 dotted decimal notation.
Port The ssl test server port. The supported range is 0-65536. SIP
connections over TLS to port 5060 will do the same.
Use this button to test a TLS connection to a remote server. This
will attempt to make a socket connection to the configured test
server and port and report the success or failure. This can be
used to debug TLS connection issues separate from SIP
registration issues.
List of Trusted CAs
Provides details of the certificate. After clicking on this button, the
Certificate Info Window appears. See Section 2.4.8.1,
"Certificate Info Window".
Removes this certificate from the list of trusted certificates. After
clicking on this button, the Remove Server Certificate Window
appears. See Section 2.4.8.2, "Remove Server Certificate
Window".
Operations Guide931656ACyberData Corporation
2.4.8.1 Certificate Info Window
The Certificate Info Window provides details of the certificate. This window appears after clicking
on the Info button. See
Configure the SIP Outdoor Call Button Parameters
Figure 2-23.
Figure 2-23. Certificate Info Window
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Operations Guide931656ACyberData Corporation
2.4.8.2 Remove Server Certificate Window
The Remove Server Certificate Window will ask if the user wants to remove a certificate from the
list of trusted certificates. This window appears after clicking on the Remove button. See
24.
Figure 2-24. Remove Server Certificate Window
Installing the SIP Outdoor Call Button
Configure the SIP Outdoor Call Button Parameters
Figure 2-
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Operations Guide931656ACyberData Corporation
Configure the SIP Outdoor Call Button Parameters
2.4.9 Configure the Sensor Configuration Parameters
The door sensor (pins 5 and 6) on the header can be used to monitor a door's open or closed state.
There is an option on the Sensor Configuration page to trigger on an open or short condition on
these pins. The door sensor alarm will be activated when the Door Open Timeout parameter has
been met.
The intrusion sensor is an optical sensor installed on the Call Button board and will be activated
when the Call Button is removed from the case.
For each sensor there are four actions the Call Button can take:
•Flash the LED until the sensor is deactivated (roughly 10 times/second)
•Activate the relay until the sensor is deactivated
•Call a preset extension and play a pre-recorded audio file
NoteCalling a preset extension can be set up as a point-to-point call, but currently can't send
delayed DTMF tones.
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Operations Guide931656ACyberData Corporation
Installing the SIP Outdoor Call Button
The strobe settings will only
appear if a CyberData Strobe
product is connected to your
device.
If a CyberData Strobe product
is not connected to your
device, you will not see the
strobe settings.
Configure the SIP Outdoor Call Button Parameters
1. Click Sensor Config to open the Sensor Configuration page (Figure 2-25).
Figure 2-25. Sensor Configuration Page
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Installing the SIP Outdoor Call Button
Configure the SIP Outdoor Call Button Parameters
2. On the Sensor page, enter values for the parameters indicated in Ta bl e 2-13.
50
NoteThe question mark icon (
after the To
ggle Help button is pressed.
) in the following table shows which web page items will be defined
Table 2-13. Sensor Configuration Parameters
Web Page ItemDescription
Door Sensor Settings
Door Sensor Normally Closed Select the inactive state of the door sensor. The door sensor is
also known as the Sense Input on the device's terminal block.
Door Open Timeout (in seconds) The time (in seconds) the device will wait before it performs an
action when the on-board door sensor is activated. The action(s)
performed are based on the configured Door Sensor Settings
below. Enter up to 5 digits.
Flash Button LED When selected, the Call button LED will flash until the on-board
door sensor is deactivated (roughly 10 times/second).
Activate Relay When selected, the device's on-board relay will be activated until
the on-board door sensor is deactivated.
Make call to extension When selected, the device will call an extension when the on-
board door sensor is activated. Use the Dial Out Extension field
below to specify the extension the device will call.
Dial Out Extension Specify the extension the device will call when the on-board door
sensor is activated. Enter up to 64 alphanumeric characters.
Dial Out ID An additional Caller identification string added to outbound calls.
Enter up to 64 alphanumeric characters.
Play recorded audio When selected, the device will call the Dial Out Extension and
play an audio file to the phone answering the SIP call
(corresponds to Door Ajar on the Audiofiles page).
Repeat Sensor Message The number of times to repeat the audio message through the
local speaker or to the remote endpoint. A value of 0 will repeat
forever. Enter a value from 0-65536.
Sensor Strobe SettingsThe following strobe settings will only appear if a CyberData
Strobe product is connected to your device. If a CyberData
Strobe product is not connected to your device, you will not
see the strobe settings.
Blink Strobe on Sensor When selected, the Strobe will blink a scene when the sensor is
triggered.
Scene Select desired scene (only one may be chosen).
ADA Compliant Strobe will blink ON at the specified brightness for 150ms then
OFF for 350ms during the duration of the event.
Slow Fade Strobe will increase in brightness from 0 to the specified
brightness and back to 0 over the course of about 3.5 seconds
during the duration of the event.
Fast Fade Strobe will increase in brightness from 0 to the specified
brightness and back to 0 over the course of about 1.5 seconds
during the duration of the event.
Slow Blink Strobe will blink ON at the specified brightness for one second
then OFF for one second during the duration of the event.
Fast Blink Strobe will blink ON at the specified brightness then OFF five
times per second during the duration of the event.
Color Select desired color (only one may be chosen).
Brightness How bright the strobe will blink when the sensor is triggered. This
is the maximum brightness for “fade” type scenes.
Red The red LED value for the Sensor.
Green The green LED value for the Sensor.
Blue The blue LED value for the Sensor.
Use this button to preview the strobe flashing behavior for the
Sensor Strobe Settings.
Intrusion Sensor Settings
Flash Button LED When selected, the Call button LED will flash until the intrusion
sensor is deactivated (roughly 10 times/second).
Activate Relay When selected, the device's on-board relay will be activated until
the intrusion sensor is deactivated.
51
Make call to extension When selected, the device will call an extension when the
intrusion sensor is activated. Use the Dial Out Extension field
below to specify the extension the device will call.
Dial Out Extension Specify the extension the device will call when the intrusion
sensor is activated. Enter up to 64 alphanumeric characters.
Dial Out ID An additional Caller identification string added to outbound calls.
Enter up to 64 alphanumeric characters.
Play recorded audio When selected, the device will call the Dial Out Extension and
play an audio file (corresponds to Intrusion Sensor Triggered
on the Audiofiles page) to the phone answering the SIP call
when the intrusion sensor is activated.
Repeat Intrusion Message The number of times to repeat the audio message through the
local speaker or to the remote endpoint. A value of 0 will repeat
forever. Enter a value from 0-65536.
Intrusion Sensor Strobe SettingsThe following strobe settings will only appear if a CyberData
Strobe product is connected to your device. If a CyberData
Strobe product is not connected to your device, you will not
see the strobe settings.
Blink Strobe on Intrusion Sensor When selected, the Strobe will blink a scene when the intrusion
sensor is triggered.
Scene Select desired scene (only one may be chosen).
ADA Compliant Strobe will blink ON at the specified brightness for 150ms then
OFF for 350ms during the duration of the event.
Slow Fade Strobe will increase in brightness from 0 to the specified
brightness and back to 0 over the course of about 3.5 seconds
during the duration of the event.
Fast Fade Strobe will increase in brightness from 0 to the specified
brightness and back to 0 over the course of about 1.5 seconds
during the duration of the event.
Slow Blink Strobe will blink ON at the specified brightness for one second
then OFF for one second during the duration of the event.
Fast Blink Strobe will blink ON at the specified brightness then OFF five
times per second during the duration of the event.
Color Select desired color (only one may be chosen).
Brightness How bright the strobe will blink when the intrusion sensor is
triggered. This is the maximum brightness for “fade” type scenes.
Red The red LED value for the Intrusion Sensor.
Green The green LED value for the Intrusion Sensor.
Blue The blue LED value for the Intrusion Sensor.
Use this button to preview the strobe flashing behavior for the
IntrusionSensor Strobe Settings.
Click the Test Door Sensor button to test the door sensor.
52
Click the Test Intrusion Sensor button to test the Intrusion
sensor.
Click the Save button to save your configuration settings.
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of
some of the web page items. First click on the Toggle Help
button, and you will see a question mark () appear next to
some of the web page items. Move the mouse pointer to hover
over a question mark to see a short description of a specific web
page item.
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Configure the SIP Outdoor Call Button Parameters
2.4.10 Configure the Audio Configuration Parameters
The Audio Configuration page is used to add custom audio to the board. User uploaded audio will
take precedence over the audio files shipped with the Call Button.
1. Click Audio Config to open the Audio Configuration page (Figure 2-26).
Figure 2-26. Audio Configuration Page
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2. On the Audiofiles page, enter values for the parameters indicated in Ta bl e 2-14.
54
NoteThe question mark icon (
after the To
ggle Help button is pressed.
) in the following table shows which web page items will be defined
Table 2-14. Audiofiles Configuration Parameters
Web Page ItemDescription
Available SpaceShows the space available for the user to save custom audio files if they want to change the
message when the door or sensor is triggered.
intrusionsensortriggeredCorresponds to the message “Intrusion Sensor T
doorajarCorresponds to the message “Door
Ajar” (24 character limit).
buttonmsgCorresponds to the message "Customer Service Nee
riggered” (24 character limit).
ded" when a call is initiated from the
call button.
sipmcastThis is the message that plays when multicast
Click on the Br
The De
ve button will download a new user audio file to the board once you've selected the
The Sa
owse button to navigate to and select an audio file.
lete button will delete any user uploaded audio and restore the stock audio file.
audio is initiated by the call button.
file by using the Browse button. The Save button will delete any pre-existing user-uploaded
audio files.
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2.4.10.1 User-created Audio Files
User created audio files should be saved in the following format:
You can use the free utility Audacity to convert audio files into this format. See Figure 2-27 through
Figure 2-29.
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Figure 2-27. Audacity 1
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55
Figure 2-28. Audacity 2
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Configure the SIP Outdoor Call Button Parameters
WAV (Microsoft) signed 16 bit PCM
When you export an audio file with Audacity, save the output as:
•WAV (Microsoft) signed 16 bit PCM.
Figure 2-29. WAV (Microsoft) signed 16 bit PCM
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56
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2.4.11 Configure the Event Parameters
1. Click the Event Config button to open the Event Configuration page (Figure 2-30). The Event
Configuration page specifies a remote server that can be used to receive HTTP POST events
when actions take place on the board.
Figure 2-30. Event Configuration Page
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57
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2. On the Events page, enter values for the parameters indicated in Ta bl e 2-15.
58
NoteThe question mark icon (
after the To
ggle Help button is pressed.
) in the following table shows which web page items will be defined
Table 2-15. Events Configuration Parameters
Web Page ItemDescription
Enable Event Generation The device will send HTTP POST events to the specified remote server and port
number whenever a certain action takes place. Select an event type below to
generate an HTTP POST event.
Events
Enable Button Events When selected, the device will report Call button presses.
Enable Call Start Events
Enable Call Terminated Events
Enable Relay Activated Events
Enable Relay Deactivated Events
Enable Power On Events
Enable Sensor Events
Enable Remote Relay Events
Enable Security Events
Enable 60 Second Heartbeat Events
When selected, the device will report the start of a SIP call.
When selected, the device will report the end of a SIP call.
When selected, the device will report relay activation.
When selected, the device will report relay deactivation.
When selected, the device will report when it boots.
When selected, the device will report when the on-board sensor is activated.
When selected, the device will report when the remote relay (DSR) is activated.
When enabled, the device will report when the intrusion sensor is activated.
When enabled, the device will report a Heartbeat event every 60 seconds. SIP
registration is not required to generate Heartbeat events.
Event Server
Server IP Address The IPv4 address of the event server in dotted decimal notation.
Server Port
Specify the event server port number. The supported range is 0-65536. Enter up to
5 digits.
Server URL
Generally, the destination URL is the name of the application that receives the
events and the string in the HTTP POST command. It can be a script used to parse
and process the HTTP POST events. Enter up to 127 characters.
Click the Sa
Click on the Rebo
Click on the To
ve button to save your configuration settings.
ot button to reboot the system.
gg l e Help button to see a short description of some of the web page
items. First click on the Toggle Help button, and you will see a question mark (
appear next to some of the web page items. Move the mouse pointer to hover over
stion mark to see a short description of a specific web page item.
a que
)
Operations Guide931656ACyberData Corporation
2.4.11.1 Example Packets for Events
The server and port are used to point to the listening server and the 'Remote Event Server URL' is
the destination URL (typically the script running on the remote server that's used to parse and
process the POST events).
NoteThe XML is URL-encoded before transmission so the following examples are not completely
This is the default page when the
device is not associated with any
DSRs
.
Please see the Dual Door
Strike Relay Operations Guide for
more settings and options on the
DSR page when the device is
associated with a DSR.
The Door Strike Relay (DSR) is a network device designed to control an electronic door strike. The
DSR is meant to be used as a replacement for (or an addition to) the on-board relay. In addition to
being a drop-in 12 Amp relay, the DSR can monitor and record when the door is open or closed.
The DSR can be configured to trigger in the following ways: on the entry of a DTMF code, manually
through the web interface, or by using a Windows application.
This section describes operations for running firmware version 4.8 or later of the Dual Door Strike
Relay. If you have an older version of the firmware, then please contact CyberData Technical
Support. The version number appears in the
(Figure 2-31).
1. Click on the DSR menu button to open the DSR page (Figure 2-31).
Figure 2-31. DSR Page (not associated with any DSRs)
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Discovered Remote Relays section on the DSR page
61
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2. On the DSR page, enter values for the parameters indicated in Ta bl e 2-16.
62
NoteThe question mark icon (
after the To
ggle Help button is pressed.
) in the following table shows which web page items will be defined
Table 2-16. DSR Configuration Parameters (not associated with any DSRs)
Web Page ItemDescription
Remote Relay SettingsThe settings in this section will activate an associated door strike relay. If a door
strike relay is not associated with the device, then you will only see the words Not
associated with any DSRs.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of some of the web page
items. First click on the Toggle Help button, and you will see a question mark ()
appear next to some of the web page items. Move the mouse pointer to hover over a
question mark to see a short description of a specific web page item.
Discovered Remote RelaysThe Discovered Remote Relays section lists all of the networked door strike relays
on the network. To associate your device with a door strike relay, click on the
Associate button. This action allows the user to configure the door strike relay. Keep
in mind that a device may only be associated with one door strike relay.
Product TypeDisplays the product type of the remote relay.
IP AddressDisplays the IP address of the remote relay.
MAC AddressDisplays the MAC address of the remote relay.
Serial NumberDisplays the serial number of the remote relay.
NameDisplays the name of the remote relay.
VersionDisplays the version of the remote relay.
Use this button to search for and find any remote relays that are available on the
network.
Use this button to view the settings of a remote relay that has been “discovered” after
pressing the Discover button.
Use this button to associate the remote relay with the device. Only one relay may be
associated with a device.
Use this button to disassociate the remote relay from the device. Only one relay may
be associated with a device. This button is only available when a relay is associated
with a device.
NoteYou must click on the Save button and then the Reboot button for the changes to take
effect.
NoteAssociating a DSR does not require a re
boot. However, you should reboot the device after
disassociating a DSR.
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Configure the SIP Outdoor Call Button Parameters
2.4.13 Configure the Autoprovisioning Parameters
Autoprovisioning can be used to automatically configure your device. The autoprovisioning file is an
xml file with the device configuration. Values found in this file will override values stored in on-board
memory.
NoteBy default, the device will try to set up its configuration with autoprovisioning.
1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-32.
Figure 2-32. Autoprovisioning Page
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Installing the SIP Outdoor Call Button
Configure the SIP Outdoor Call Button Parameters
2. On the Autoprovisioning page, you may enter values for the parameters indicated in Tab l e 2-
17.
64
NoteThe question mark icon (
after the To
ggle Help button is pressed.
) in the following table shows which web page items will be defined
Table 2-17. Autoprovisioning Page Parameters
Web Page ItemDescription
Enable Autoprovisioning The device will automatically fetch a configuration file, also known as the
'autoprovisioning file', based on the configured settings below.
Autoprovisioning Server
Autoprovisioning Filename
Enter the IPv4 address of the provisioning server in dotted decimal notation.
The autoprovisioning filename is the configuration filename. The default
autoprovisioning filename is in the format of <mac address>.xml.
Supported filename extensions are .txt, and .xml. The current filename is denoted
by an asterisk at the bottom of the Autoprovisioning Page. Enter up to 256
characters.
A file may have any name with an xml extension. If a file name is entered, the
device will look for the specified file name, and only that file.
Use tftp
Verify Server Certificate
The device will use TFTP (instead of http) to download autoprovisioning files.
When using ssl to download autoprovisioning files, reject connections where the
server address doesn't match the server certificate's common name.
Username
The username used to authenticate with an autoprovisioning server. Leave this
field blank to disable authentication.
Password
The password used to authenticate with an autoprovisioning server. Leave this field
blank to disable authentication.
Autoprovisioning Autoupdate
(in minutes)
Autoprovision at time (HHMMSS)
The reoccurring time (in minutes) the device will wait before checking for new
autoprovisioning files. Enter up to 6 digits. A value of 0 will disable this option.
The time of day the device will check for a new autoprovisioning file. The time must
be 6 characters in length and in HHMMSS format. An empty value will disable this
option.
Autoprovision when idle
(in minutes > 10)
The idle time (in minutes greater than 10) after which the device will check for a
new autoprovisioning file. Enter up to 6 digits. A value of 0 will disable this option.
Click the Sa
Click on the Re
Click on the T
ve button to save your configuration settings.
boot button to reboot the system.
oggle Help button to see a short description of some of the web
page items. First click on the Toggle Help button, and you will see a question mark
) appear next to some of the web page items. Move the mouse pointer to hover
(
over a question mark to see a short description of a specific web page item.
Press the Do
wnload Template button to create an autoprovisioning file for the
device. See Section 2.4.13.3, "Download Template Button"
attempt (i.e. dhcp options and server accessed and files parsed or not found).
Operations Guide931656ACyberData Corporation
2.4.13.1 Autoprovisioning
On boot, the device will look for an autoprovisioning server configured on the Autoprovisioning Page
or specified as a DHCP option. When it finds a server, it will try to download the following (in order of
preference):
1. The file configured on the autoprovisioning page.
2. A file named according to it's mac address (for example: 0020f7350058.xml).
3. The file 000000cd.xml
The file can be hosted using a standard web server (like apache, IIS, or nginx), and the device can
download over SSL. The file server can be an ipv4 address in dotted decimal notation or a fully
qualified domain name.
By default, the device will get its autoprovisioning server from the DHCP options. See Section
2.4.13.2, "Sample dhcpd.conf" for an example of how to configure dhcpd to offer autoprovisioning
server addresses. If multiple options are set, the device will attempt to download autoprovisioning
files from every server.
The DHCP option determines the protocol used to download the autoprovisioning file. The device
looks for DHCP options in the following order:
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65
1. Option 43 - a FQDN or an IP address to an http server
2. Option 72 - an IP address to an http server
3. Option 150 - an IP address to a tftp server
4. Option 66 - an IP address to a tftp server or if the entry starts with 'http', a FQDN to a http server.
You can download an autoprovisioning template file from the Autoprovisioning Page using the Download Template button (see Ta bl e 2-17). This file contains every configuration option that can
be set on the board.
Autoprovisioning files can contain the whole configuration or a subset of this file. The first
autoprovisioning file can also contain links to other autoprovisioning files.
The <MiscSettings> section contains some examples of additional autoprovisioning files:
After downloading the first autoprovisioning file, the device will step through up to twenty additional
<AutoprovFile> entries and try to download these files from the same server.
When the device finds a filename with the string [macaddress], it will replace this string with the
mac address.
As an example, the user has configured option 43 on their DHCP server to “http://example.com,” and
on their server, they have a file named 0020f7123456.xml (the same as the mac address of the
device).
1. The device will first set it's name to 'Newname'.
2. It will try to download http://example.com/common.xml.
3. It will try to download http://example.com/sip_reg0020f7123456.xml.
4. It will try to download http://example.com/audio0020f7123456.
5. It will try to download http://example.com/device.xml.
The device is reconfigured every time it downloads a new file so if two files configure the same
option the last one will be the one that is saved.
66
Checking for New
Autoprovisioning
Files after Boot
It is possible to autoprovision autoprovisioning values (for example, to disable autoprovisioning or to
configure a time to check for new files).
The device will always check for an autoprovisioning files on boot but it can be configured to also
check after a periodic delay, when idle, or at a specified time. When one of these options is set, the
device will download its autoprovisioning files again, and if it finds any differences from the files it
downloaded on boot, it will force a reboot and reconfigure.
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67
The
Autoprovisioning
Filename
The autoprovisioning filename can contain a file, a file path, or a directory.
In the <FirmwareSettings> section, the <FirmwareServer> element can be used to specify a
different server for hosting firmware files. When this element is not available, the device will try to
download the file from the autoprovisioning server.
The device will use the filename to determine when to autoprovision firmware updates. The default
configuration is blank, so the first time you set a value in your autoprovisioning file, it may force a
firmware update even if the firmware version has not changed.
The <FirmwareFile> name can contain path elements (i.e. /path/to/firmware/10.3.0-uImage[device_file_name]).
The device also supports product strings for downloading firmware. If the <FirmwareFile> option is
not set, the device will look for its particular product string for a firmware filename. In this way, a
generic autoprovisioning file can specify unique firmware for a range of products.
Here's a simple example using four autoprovisioning files to configure two devices:
We boot up two devices with mac addresses 00:20:f7:02:00:01 and 00:20:f7:02:00:02 (Device1
and Device2).
The devices are set to use DHCP and that server provides an autoprovisioning server address with
option 43. The address is “https://autoprovtest.server.net.” The files on this server are as follows:
On boot, Device1 tries to fetch the file 0020f7023614.xml from “https://autoprovtest.server.net”. This
file is not available, so device1 then tries to fetch the file 000000cd.xml. This file exists, and Device1
parses the three elements.
1. Device1 changes its device name to CyberData Autoprovisioned.
2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device
downloads sip_common.xml from “https://autoprovtest.server.net,” and imports this
configuration, setting the sip server to 10.0.0.253 and the remote port to 5060.3.
3. Device1 finds another AutoprovFile element containing the filename sip_[macaddress].xml.
The device replaces the [macaddress] with its own mac address value creating
sip_0020f7020001.xml, downloads this file from “https://autoprovtest.server.net,” and imports
this configuration. This sets the user ID to 198, the password to ext198, and the dialout
extension to 204. Device1 is now finished with autoprovisioning.
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Installing the SIP Outdoor Call Button
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Device2 goes through the same steps by setting its device name to CyberData Autoprovisioned,
its SIP server to 10.0.0.253, and its port to 5060. When Device2 “sees” sip_[macaddress].xml,
Device2 replaces it with its own mac address and downloads sip_0020f7020002.xml from “https://
autoprovtest.server.net.” Device2 sets the SIP User ID to 500, the password to ext500, and the
dialout extension to 555.
70
Autoprovisioning
Example 2
Here is another example of setting up your autoprovisioning files:
We boot up two devices with mac addresses 00:20:f7:02:00:01 and 00:20:f7:02:00:02 (Device1
and Device2) and boot them on a network with a DHCP server configured with an autoprovisioning
server at 10.0.1.3 on option 150. Our TFTP server has three files:
1. On boot, Device1 downloads 0020f7020001.xml from 10.0.1.3 and imports these values. The SIP
User ID is 198, the password is ext198, and the dialout extension is 204.
2. Device1 then gets the filename common_settings.xml from the AutoprovFile element and
downloads this file from the TFTP server at 10.0.1.3. and imports these settings. The device name is
set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060.
Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values
instead. The Sip User ID is 500, password is ext500, and dialout extension is 555. Device2 then
downloads the common_settings.xml file and imports those values. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060.
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71
XML Files
Autoprovisioned
Audio Files
XML files can contain <AutoprovFile> elements. If multiple DHCP options are specified, the device
will try to download autoprovisioning files from each in turn. The device will only look for
<AutoprovFile> elements in the first file downloaded from each server. You can specify up to 20
<AutoprovFile> elements in the first autoprovisioning file.
There are numerous ways to change an element of the configuration(xml) file. Using sip ext as an
example, the extension can be changed:
Within the device-specific xml, i.e. [macaddress].xml, via the AutoprovFile element:<SIPSettings>/
<SIPExt>
From the device specific xml, a pointer to a sip_common file
From the device specific xml, a pointer to the device specific sip_[macaddress].xml
From the common file, a pointer to sip_common.xml
From the common file, a pointer to the device specific (sip_[macaddress].xml)
Audio files are stored in non-volatile memory and an autoprovisioned audio file will only have to be
downloaded once for each device. Loading many audio files to the device from the web page could
cause it to appear unresponsive. If this happens, wait until the transfer is complete and then refresh
the page.
The device uses the file name to determine when to download a new audio file. This means that if
you used autoprovisioning to upload a file and then changed the contents of this file at the TFTP
server, the device will not recognize that the file has changed (because the file name is the same).
Since audio files are stored in non-volatile memory, if autoprovisioning is disabled after they have
been loaded to the board, the audio file settings will not change. You can force a change to the audio
files on the board by clicking Restore Default on the Audio page or by changing the
autoprovisioning file with “default” set as the file name.
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2.4.13.2 Sample dhcpd.conf
#
# Sample configuration file for ISC dhcpd for Debian
#
# These two lines are needed for option 43
# vendor-option-space VendorInfo; # OPTION 43
# option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43
range 10.10.0.1 10.10.2.1; }
Operations Guide931656ACyberData Corporation
2.4.13.3 Download Template Button
The Download Template button allows the user to generate, download, edit, and then store an
autoprovisioning template on the server that serves the autoprovisioning files for devices.
To generate an autoprovisioning template directly from the device, complete the following steps:
1. On the Autoprovisioning page, click on the Download Template button.
2. You will see a window prompting you to save a configuration file (.xml) to a location on your
computer (Figure 2-33). The configuration file is the basis for the default configuration settings
for your unit).
3. Choose a location to save the configuration file and click on OK. See Figure 2-33.
Figure 2-33. Configuration File
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73
4. At this point, you can open and edit the autoprovisioning template to change the configuration
settings in the template for the unit.
5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be
loaded onto other devices.
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2.5 Upgrade the Firmware
GENERAL ALERT
NoteCyberData strongly recommends that you do not upgrade the firmware when the device is
likely to be in use.
To upgrade the firmware of your device:
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Upgrade the Firmware
74
1. Download the latest firmware file from the Do
wnloads tab at the following webpage:
https://www.cyberdata.net/products/011409
2. Unzip the firmware version file. This file may contain the following:
•Firmware file
•Release notes
•Autoprovisioning template
3. Log in to the Home pag
e as instructed in Section 2.4.4, "Log in to the Configuration Home
Page".
4. Click on the F
irmware menu button to open the Firmware page (Figure 2-34).
Caution
Equipment Hazard: CyberData strongly recommends that you first reboot the
device before attempting to upgrade the firmware of the device. See Section 2.5,
"Upgrade the Firmware".
Figure 2-34. Firmware Page
5. Click on the Br
Operations Guide931656ACyberData Corporation
owse button, and then navigate to the location of the firmware file.
Installing the SIP Outdoor Call Button
Upload buttonStatus MessagesUpload Progress barUpload Post Processing bar
6. Select the firmware file. This reveals the Upload button (Figure 2-35).
Figure 2-35. Upload Button
Upgrade the Firmware
75
7. Click on the Upload button. After selecting the Upload button, you will see the progress of the
upload in the Upload Progress bar.
8. When the upload is complete, you will see the words Upload finished under Status Messages.
9. At this point, you will see the progress of the upload’s post processing in the Upload Post
Processing bar.
NoteDo not reboot the device before the upgrading process is complete.
10. When the process is complete, you will see the words SWUPDATE Successful under Status
Messages.
11. The device will reboot automatically.
12. The Home page will display the version number of the firmware and indicate which boot
partition is active.
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Ta bl e 2-19 shows the web page items on the Firmware page.
Table 2-19. Firmware Page Parameters
Web Page ItemDescription
Use the Browse button to navigate to the location of the firmware file that you
want to upload.
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Upgrade the Firmware
76
Click on the Upload
button to automatically upload the selected firmware and
reboot the system.
Note: This button only appears after the user has selected a firmware file.
Upload progressStatus bar indicates the progress in uploading the file.
Upload Post ProcessingStatus bar indicates the progress of the software installation.
Status MessagesMessages relevant to the firmw
are update process appear here.
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2.6 Reboot the Device
v20.2.0
491000001
v20.2.0
v20.2.0
Reboot
To reboot the device, complete the following steps:
1. Log in to the Home page as instructed in Section 2.4.4, "Log in to the Configuration Home
Page".
2. Click on the Reboot button on the Home page (Figure 2-36). A normal restart will occur.
Figure 2-36. Home Page
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Installing the SIP Outdoor Call Button
Command Interface
2.7 Command Interface
Some functions on the device can be activated using simple POST commands to the web interface.
The examples in Tab le 2-20 use the free unix utility, wg
can send HTTP POST commands to the device should work.
2.7.1 Command Interface Post Commands
NoteThese commands require an authenticated session (a valid username and password to
The fastest way to get technical support for your VoIP product is to submit a VoIP Technical
Support form at the following website:
http://support.cyberdata.net/
The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most
importantly, the Support Form tells us which PBX system and software version that you are
using, the make and model of the switch, and other important information. This information is
essential for troubleshooting. Please also include as much detail as possible in the Comments
section of the Support Form.
Phone: (831) 373-2601, Extension 333
B.4 Warranty and RMA Information
The most recent warranty and RMA information is available at the following website address:
http://support.cyberdata.net/
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Index
85
Numerics
16 AWG gauge wire 8
A
activate relay (door sensor) 50
activate relay (intrusion sensor) 51
activity LED 20
address, configuration login 27
alternative power input 5
audio configuration 53
audio configuration page 53
audio encodings 4
audio files, user-created 55
autoprovision at time (HHMMSS) 64
autoprovision when idle (in minutes > 10) 64
autoprovisioning 64
backup SIP server 1 38
backup SIP server 2 38
backup SIP servers, SIP server
backups 38
C
call button configuration
default IP settings 23
call button LED 22
call termination 33
changing
the web access password 31
Cisco SRST 39
command interface 78
commands 78
configurable parameters 32, 35, 38
configuration
audio 53
default IP settings 23
door sensor 43, 48
intrusion sensor 43, 48
network 34
SIP 37
using Web interface 23
configuration home page 27
configuration page
configurable parameters 32, 35
contact information 84
contact information for CyberData 84
current network settings 35
CyberData contact information 84
D
default
device settings 85
gateway 23
IP address 23
subnet mask 23
username and password 23
web login username and password 27
default gateway 23, 35
default intercom settings 21
default IP settings 23
default login address 27
device configuration 31