CyberData 11305, RAL 9003 Operation Manual

Singlewire-enabled

The IP Endpoint Company

VoIPon www.voipon.co.uk [e-mail] Tel: [phone] Fax: [phone]



VoIP Indoor Intercom
Operations Guide

Part #011305, RAL 9003, Signal White Color

Document Part #930943A

for Firmware Version 10.4.0



CyberData Corporation

3 Justin Court

Monterey, CA 93940

[phone]

VoIP Indoor Intercom Operations Guide 930943A

Technical Support 



The fastest way to get technical support for your VoIP product is to
submit a VoIP Technical Support form at the following website:

http://www.cyberdata.net/support/contactsupportvoip.php



Phone: [phone], Ext. 333
Email: [e-mail]
Fax: [phone]
Company and product information is at www.cyberdata.net.

VoIPon www.voipon.co.uk [e-mail] Tel: [phone] Fax: [phone]

Part # 011305

COPYRIGHT NOTICE:
© 2014, CyberData Corporation, ALL RIGHTS RESERVED.

This manual and related materials are the copyrighted property of CyberData Corporation. No part of
this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written perm ission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.

DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or such
products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make
changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.

OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software ma y be o wned by third
parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.

Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.

TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.

The IP Endpoint Company

CyberData Corporation 930943A Operations Guide

Pictorial Alert Icons

GENERAL ALERT

VoIPon www.voipon.co.uk [e-mail] Tel: [phone] Fax: [phone]

Hazard Levels

Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.

Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.

General Alert

This pictoral alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the
hazard.

Ground

This pictoral alert indicates the Earth grounding connection point.

Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.

Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).
The safety guidelines for the equipment in this man ual do not purport to address all the safety issues

of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
health practices and determine the applicability of regulatory limitations prior to use. Potential safety
hazards are identified in this manual through the use of words Danger, Warning, and Caution, the
specific hazard type, and pictorial alert icons.

CyberData Corporation 930943A Operations Guide

Important Safety Instructions

GENERAL ALERT

GENERAL ALERT

GENERAL ALERT

VoIPon www.voipon.co.uk [e-mail] Tel: [phone] Fax: [phone]

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.

13. Prior to installation, consult local building and electrical code requirements.

Warning

Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.

Warning

Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the floor/wall in accordance with the installation instructions.

Warning

The PoE connector is intended for intra-building connections only and does not
route to the outside plant.

CyberData Corporation 930943A Operations Guide

Revision Information

VoIPon www.voipon.co.uk [e-mail] Tel: [phone] Fax: [phone]

Revision 930943A, which was released on October 3, 2014, corresponds to firmware version 10.4.0.

Browsers Supported

The following browsers have been tested against firmware version 10.4.0:

• Internet Explorer (version: 10)

• Firefox (also called Mozilla Firefox) (version: 23.0.1 and 25.0)

• Chrome (version: 29.0.1547.66 m)

• Safari (version: 5.1.7)

Operations Guide 930943A CyberData Corporation

Contents

VoIPon www.voipon.co.uk [e-mail] Tel: [phone] Fax: [phone]

Chapter 1 Product Overview 1

1.1 How to Identify This Product .....................................................................................................1

1.2 Typical System Installation .......................................................................................................2

1.3 Prod

1.4 Suppor

1.5 Suppor

1.6 Prod

Chapter 2 Installing the VoIP Indoor Intercom 6

2.1 Parts List ..................................................................................................................................6

2.2 Intercom Components ..............................................................................................................7

2.3 Intercom Setup .........................................................................................................................9

2.4 C

2.5 Upgrade the Firmware and Reboot the Intercom ...................................................................59

2.6 Command Interface ................................................................................................................

uct Features ......................................................................................................................3

ted Protocols .................................................................................................................4

ted SIP Servers .............................................................................................................4

uct Specifications ..............................................................................................................5

2.2.1 Call Button and the C

2.3.1 Intercom Co

2.3.2 Using the On-Board Relay ...........................................................................................10

2.3.3 Wiring the Circuit ..........................................................................................................11

2.3.4 Identifying the VoIP Intercom C

2.3.5 Activity and Link LEDs .................................................................................................15

2.3.6 RTFM Button ................................................................................................................16

2.3.7 Adjust th

onfigure the Intercom Parameters ......................................................................................18

2.4.1 Factory Default Settings ...............................................................................................18

2.4.2 Intercom Web Page Navigation ....................................................................................19

2.4.3 Log in to the Configuration Home Page .......................................................................20

2.4.4 Configure the Device ....................................................................................................23

2.4.5 Configure the Network Parameters .............................................................................27

2.4.6 Configure the SIP Parameters .....................................................................................29

2.4.7 Configure the Nightringer Parameters ..........................................................................34

2.4.8 Configure the Sensor Configuration Parameters ..........................................................36

2.4.9 Configure the Multicast Parameters .............................................................................39

2.4.10 Configure the Audio Configuration Parameters ..........................................................41

2.4.11 Configure the Event Parameters ................................................................................46

2.4.12 Configure the Autoprovisioning Parameters ...............................................................51

2.5.1 Uploading the Firmware ...............................................................................................59

2.5.2 Reboot the Intercom .....................................................................................................61

2.6.1 Command Interf

nnections ....................................................................................................9

e Volume ........................................................................................................17

all Button LED ..............................................................................8

onnectors ....................................................................13

62

ace Post Commands ..........................................................................62

i

Appendix A Mounting the Indoor Intercom 66

A.1 Wall Mounting Components ...................................................................................................66

A.2 Cable Connections .................................................................................................................67

A.3 Wall Mounting Option
A.4 Gang Box Option
A.5 Wall Cutout Dimensions
A.6 PCB Dimensions

.............................................................................................................68

....................................................................................................................69

.........................................................................................................70

....................................................................................................................71

Appendix B Setting up a TFTP Server 72

B.1 Set up a TFTP Server ............................................................................................................72

B.1.1 In a LINUX Environment ..............................................................................................72

Operations Guide 930943A CyberData Corporation

B.1.2 In a Windows Environment .........................................................................................72

VoIPon www.voipon.co.uk [e-mail] Tel: [phone] Fax: [phone]

Appendix C Troubleshooting/Technical Support 73

C.1 Frequently Asked Questions (FAQ) ........................................................................................73

C.2 Documentation .......................................................................................................................73

C.3 Contact Inf
C.4 W

arranty .................................................................................................................................75

C.4.1 W

C.4.2 Warranty & RMA Returns outside of the United States ...............................................76

C.4.3 Spare in the Air Policy ..................................................................................................76

C.4.4 R

C.4.5 Warranty and RMA Returns Page ...............................................................................76

ormation ................................................................................................................74

arranty & RMA Returns within the United States ......................................................75

eturn and Restocking Policy ......................................................................................76

Index 77

ii

Operations Guide 930943A CyberData Corporation

1 Product Overview

VoIP INTERCOM, PoE, INDOOR ONLY,

SINGLEWIRE, RoHS COMPLIANT

011305D / 021108C

WWW.CYBERDATA.NET

305100001

Model number Serial number begins with 3051

VoIPon www.voipon.co.uk [e-mail] Tel: [phone] Fax: [phone]

1.1 How to Identify This Product

To identify the VoIP Indoor Intercom, look for a model number label similar to the one shown in

Figure 1-1. Confirm the following:

• The model number on the label should be 011305.

• The serial number on the label should begin with 3051.

Figure 1-1. Model Number Label

1

Operations Guide 930943A CyberData Corporation

1.2 Typical System Installation

Door Strike

VoIP Intercom

VoIP Intercom

IP Phone

Informacast Server

Generic PoE Switch

123456

VoIPon www.voipon.co.uk [e-mail] Tel: [phone] Fax: [phone]

The Singlewire-enabled Voice-over-IP (VoIP) VoIP Indoor Intercom is a SIP endpoint designed to
provide VoIP phone connectivity in a tamper proof and secure package.

Figure 1-2 illustrates how the VoIP Indoor Intercom can be installed as part of a VoIP phone system.

Figure 1-2. Typical Installation—Door Entry/Access Control

Product Overview

Typical System Installation

2

Operations Guide 930943A CyberData Corporation

1.3 Product Features

VoIPon www.voipon.co.uk [e-mail] Tel: [phone] Fax: [phone]

The Singlewire-enabled VoIP Indoor Intercom has the following features:

• InformaCast compliant

• InformaCast CK compliant

• Supports SRST (Survivable Remote Site Telephony) in a Cisco environment. SRST parameters
are entered

• SIP compliant

• Dual speeds of 10 Mbps and 100 Mbps

• PoE 802.3af-enabled (Powered-over-Ethernet)

• Adaptive full duplex voice operation

• Network/Web management

• Network configurable speaker volume

• Network configurable door or intrusion sensor settings

• Network configurable relay activation settings

• Dial out extension supports the addition of comma delimited pauses before sending additional
DTMF tones

etwork configurable microphone input sensitivity adjustment

• N

• Network downloadable product firmware

• Doubles as a paging speaker

• Call button

• Call activity indicator (Call Button LED)

• Tamper proof design

• Concurrent SIP and multicast paging

• Dry contact relay for auxiliary control

• Autoprovisioning

• Configurable audio files

• Night Ringer

• Door closure and tamper alert signal

• Peer-to-peer capable

statically into the CyberData product's internal webpage.

Product Overview

Product Features

3

Operations Guide 930943A CyberData Corporation

1.4 Supported Protocols

VoIPon www.voipon.co.uk [e-mail] Tel: [phone] Fax: [phone]

The Intercom supports:

•SIP

• HTTP Web-based configuration
Provides an intuitive user interface for easy system configuration and verification of Intercom

operatio

• DHCP Client
Dynamically assigns IP addresses in addition to the option to use static addressing.

• TFTP Client
Facilitates hosting for the Autoprovisioning configuration file.

•RTP

• RTP/AVP - Audio Video Profile

• Facilitates autoprovisioning configuration values on boot

• Packet Time 20 ms

• Audio Encodings
PCMU (G.711 mu-law)
PCMA (G.711 A-law)

ns.

Product Overview

Supported Protocols

4

1.5 Supported SIP Servers

The following link contains information on how to configure the device for the supported SIP servers:

http://www.cyberdata.net/support/server/index.html

Operations Guide 930943A CyberData Corporation

1.6 Product Specifications

VoIPon www.voipon.co.uk [e-mail] Tel: [phone] Fax: [phone]

Category Specification

Speaker Output 1 Watt P eak Power
Ethernet I/F 10/100 Mbps
Protocol SIP RFC 3261 Compatible
Power Input PoE 802.3af compliant 

Operating Temperature -10o C to 50o C (14o F to 122o F)
Payload Types G711, A-law and µ-law
Regulatory Compliance FCC Class A, UL 60950
Auxiliary Relay 1A at 30 VDC
Dimensions 5.118” x 5.118” x 2.25” (H x W x D)
Weight 0.71 lbs./shipping weight of 1.1 lbs.

Part Number 011305

Table 1-1. Specifications

or 8 to 12 VDC at 1000 mA

(0.32 kg/shipping weight of 0.5 kg)

a

Product Overview

Product Specifications

5

a.This number replaces the 011111 number.

Operations Guide 930943A CyberData Corporation

2 Installing the VoIP Indoor Intercom

VoIPon www.voipon.co.uk [e-mail] Tel: [phone] Fax: [phone]

2.1 Parts List

Table 2-1 illustrates the VoIP Indoor Intercom parts.

Note See Appendix A, "Mounting the Indoor Intercom" for physical mounting information.

Table 2-1. Parts List

Quantity Part Name Illustration

1 Intercom Assembly

6

1 Installation Quick Reference Guide

1 Intercom Mounting Accessory Kit

Operations Guide 930943A CyberData Corporation

2.2 Intercom Components

Call Button

Speaker

See Section 2.2.1, "Call Button

and the Call Button LED" for 

information about the functionality
of the Call Button.

VoIPon www.voipon.co.uk [e-mail] Tel: [phone] Fax: [phone]

Figure 2-1 shows the components of the Intercom.

Figure 2-1. Intercom Components

Installing the VoIP Indoor Intercom

7

Operations Guide 930943A CyberData Corporation

2.2.1 Call Button and the Call Button LED

Call Button and 
Call Button LED

VoIPon www.voipon.co.uk [e-mail] Tel: [phone] Fax: [phone]

2.2.1.1 Calling with the The Call Button

• You may initiate a call by pressing the Call button.

• An active call is indicated by the Call Button LED blinking at one second intervals.

• The Intercom can automatically answer an incoming call.

• You can press the Call b utton to ter
a call that was initiated by you.

2.2.1.2 Call Button LED Function

• Upon initial power or reset, the Call Button LED will illuminate.

• When the software has finished initialization, the Call Button LED will blink twice.

• When a call is established (not just ringing), the Call Button LED will blink.

• On the Device Configuration Page, there is an option called Button Lit When Idle. This option
sets the normal state for the indicator light. The Call Button LED will still blink during initialization

nd calls.

a
The Call Button LED flashes briefly at the beginning of RTFM mode.

•

minate an active call whether the call was an incoming call or

Installing the VoIP Indoor Intercom

Call Button and the Call Button LED

8

Figure 2-2. Call Button and Call Button LED

Operations Guide 930943A CyberData Corporation

2.3 Intercom Setup

GENERAL ALERT

J3 Terminal Block

Wire (IN)

can accept 16 AWG wire

*Contacts 1 and 2 on the J3 terminal block are only for
powering the Intercom from a non-PoE 12VDC power
source as an alternative to Network PoE power. Use of
these contacts for any other purpose will damage the
Intercom and void the product warranty.

Relay Contact:
(1 A at 30 VDC for continuous loads)
3 = Relay Common
4 = Relay Normally Open Contact
5 = Sense Input
6 = Sense Ground

2 = Power Ground*

1 = 8 to 12 VDC at 1000 mA*

3

4

Alternate Power Input:

7 = Reserved for Future Use
8 = Reserved for Future Use

1

8

Use a 3.17 mm (1/8-inch) flat blade
screwdriver for the terminal block screws

VoIPon www.voipon.co.uk [e-mail] Tel: [phone] Fax: [phone]

2.3.1 Intercom Connections

Figure 2-3 shows the pin connections on the J3 (terminal block). This terminal block can accept 

16 AWG gauge wire.
Note As an alternative to using PoE power, you can supply 8 to 12 VDC at 1000 mA into the

terminal block.

Caution

Equipment Hazard: Contacts 1 and 2 on the J3 terminal block are only for

powering the Intercom from a non-PoE 12 VDC power source as an alternative to
Network PoE power. Use of these contacts for any other purpose will damage the
Intercom and void the product warranty.

Figure 2-3. Intercom Connections

Installing the VoIP Indoor Intercom

Intercom Connections

9

Operations Guide 930943A CyberData Corporation

2.3.2 Using the On-Board Relay

GENERAL ALERT

GENERAL ALERT

GENERAL ALERT

VoIPon www.voipon.co.uk [e-mail] Tel: [phone] Fax: [phone]

Warning

Electrical Hazard:

according to all local electrical and building codes.

Warning

Electrical Hazard:

and momentarily closed configuration. Neither the alternate power input nor PoE
power can be used to drive a door strike.

Warning

Electrical Hazard:

Any use of this relay beyond its normal operating range can cause damage to the
product and is not covered under our warranty policy.

Installing the VoIP Indoor Intercom

Using the On-Board Relay

This product should be installed by a licensed electrician

The relay contacts are dry and provided for a normally open

The relay does not support AC powered door strikes.

10

The CyberData device has a built-in relay that can be activated by a web configurable DTMF string
that can be received from a VoIP phone supporting out of band (RFC2833) DTMF as well as a
number of other triggering events. See the Device Configuration Page on the web interface for
relay settings.

This relay can be used to trigger low current devices like strobes and security camera input signals
as long as

the load is not an inductive type and the relay is limited to a maximum of 
1 Amp @ 30 VDC. Inductive loads have caused excessive “hum” and can interfere with the unit’s
electronics.

W

e highly recommend that inductive load and high current devices us

e our Door Strike Intermediate

Relay product (CD# 011269) (see Section 2.3.3.2, "Door Strike Intermediate Relay").
This relay interface also has a general purpose input port that can be used to monitor an external

switch and generate an ev

ent.

For more information on the sensor options, see the Sensor Configuration Page on the web
interface.

Operations Guide 930943A CyberData Corporation

2.3.3 Wiring the Circuit

DC Source

+

1 A @ 30 VDC

Sense Input

Strobe Light

J3 Terminal Block of the CyberData Device

1

8

1

8

The J3 terminal block can accept 16 AWG stranded wire.

Pin 3 - Relay Common
Pin 4 - Relay Normally Open Contact
Pin 5 - Sense Input
Pin 6 - Sense Ground

VoIPon www.voipon.co.uk [e-mail] Tel: [phone] Fax: [phone]

2.3.3.1 Devices Less than 1A at 30 VDC

If the power for the device is less than 1A at 30 VDC and is not an inductive load, then see

Figure 2-4 for the wiring diagram.

Figure 2-4. Wiring Diagram

Installing the VoIP Indoor Intercom

Wiring the Circuit

11

Operations Guide 930943A CyberData Corporation

2.3.3.2 Door Strike Intermediate Relay

Door Lock Sense Input

The J3 terminal block can accept 16 AWG stranded wire.

DC Source

AC Source

OR

+

1

8

J3 Terminal Block

Please refer to the Door Strike Intermediate Relay
Operations Guide for connection specifics.

VoIPon www.voipon.co.uk [e-mail] Tel: [phone] Fax: [phone]

For wiring an electronic door strike, we recommend the use of our external Door Strike Intermediate
Relay (CD# 011269).

This product provides an easier method of connecting standard door strikes as well as AC and
high

er voltage devices. See Figure 2-5 for the wiring diagram.

Figure 2-5. Wiring Diagram

Installing the VoIP Indoor Intercom

Wiring the Circuit

12

If you have questions about connecting door strikes or setting up the we
please contact our support department.

http://www.cyberdata.net/support/vo

Operations Guide 930943A CyberData Corporation

ip/index.html

b configurable options,

2.3.4 Identifying the VoIP Intercom Connectors

J9

J7

J6

J10

J2

J8

VoIPon www.voipon.co.uk [e-mail] Tel: [phone] Fax: [phone]

See the following figures and tables to identify the connectors and functions of the Intercom.

Figure 2-6. Connector Locations

Installing the VoIP Indoor Intercom

Identifying the VoIP Intercom Connectors

13

Table 2-

Connector Function

J2 Call Button. LED Interface
J6 Microphone Interface
J7 Speaker Interface
J10 Proximity Sensor Interface - N/A
JP10 Disables the intrusion sensor when installed.

2. Connector Functions

Operations Guide 930943A CyberData Corporation

Identifying the VoIP Intercom Connectors

J9

RTFM

J3

J12

J5

J1

VoIPon www.voipon.co.uk [e-mail] Tel: [phone] Fax: [phone]

Figure 2-7. Connector Locations

Installing the VoIP Indoor Intercom

14

Table 2-3. Connector Functions

Connector Function

JP1 Reset jumper
J1 PoE Network Connection (RJ-45 ethernet)
J3 Terminal Block (see Figure 2-3)
J5 Factory Only—JTAG
J9 Reserved for future use
J12 Reserved for factory diagnostics
RTFM See Section 2.3.6, "RTFM Button".

a.Do not install a jumper. Momentary short to reset. Permanent instal­lation of a jumper would prevent the board from running all together.

a

Operations Guide 930943A CyberData Corporation

2.3.5 Activity and Link LEDs

Activity

Link

VoIPon www.voipon.co.uk [e-mail] Tel: [phone] Fax: [phone]

2.3.5.1 Verifying the Network Connectivity and Data Rate

When you plug in the Ethernet cable or power supply to the Intercom, the following occurs:

• The square, YELLOW

• The square, GREEN Lin
has been established (see Figure 2-8).

Activity light blinks when there is network activity (see Figure 2-8).

k light above the Ethernet port indicates that the network connection

Figure 2-8. Activity and Link LED

Installing the VoIP Indoor Intercom

Activity and Link LEDs

15

Operations Guide 930943A CyberData Corporation

2.3.6 RTFM Button

RTFM

RTFM

VoIPon www.voipon.co.uk [e-mail] Tel: [phone] Fax: [phone]

When the Intercom is operational and linked to the network, you can use the Reset Test Function
Management (RTFM) button (see Figure 2-9) on the Intercom board to announce and confirm the
Intercom’s IP Address and test to see if the audio is working.

Note You must do these tests prior to final assembly.

Figu

re 2-9. RTFM Button (SW1)

Installing the VoIP Indoor Intercom

RTFM Button

16

2.3.6.1 Announcing the IP Address

To announce a device’s current IP address:

1. Press and release the RTFM button (see Figure 2-10) within a five second window.

Note The device will use DHCP to obtain the new IP address (D

to 10.10.10.10 if a DHCP server is not present).

Note Pressing and holding the RTFM

the factory default settings.

HCP-assigned address or default

button for longer than five seconds will restore the device to

Figure 2-10. RTFM Button (SW1)

Operations Guide 930943A CyberData Corporation

2.3.6.2 Restoring the Factory Default Settings

RTFM

VoIPon www.voipon.co.uk [e-mail] Tel: [phone] Fax: [phone]

When troubleshooting configuration problems, it is sometimes convenient to restore the device to a
known state.

Note Each Intercom is delivered with factory set default values.
To restore the factory default settings:

Installing the VoIP Indoor Intercom

Adjust the Volume

17

1. Press and hold the RTFM b

2. The device announces that it is restoring the factory default settings.

Note The device will use DHCP to obtain the new IP address (D

to 10.10.10.10 if a DHCP server is not present).

utton (see SW1 in Figure 2-11) for more than five seconds.

HCP-assigned address or default

Figure 2-11. RTFM Button

2.3.7 Adjust the Volume

You can adjust the volume through the SIP Volume, Multicast Volume, Ring Volume, and Sensor

Volume settings on the Device Configuration Page.

Operations Guide 930943A CyberData Corporation

2.4 Configure the Intercom Parameters

VoIPon www.voipon.co.uk [e-mail] Tel: [phone] Fax: [phone]

To configure the Intercom online, use a standard web browser.

Installing the VoIP Indoor Intercom

Factory Default Settings

18

Configure each Intercom and verify its operation before you mount it. When y
an Intercom, refer to Appendix A, "Mounting the Indoor Intercom" for instructions.

2.4.1 Factory Default Settings

All Intercoms are initially configured with the following default IP settings:
When configuring more than one Intercom, attach the Intercoms to the network and configure one at

a time to avoid IP a

ddress conflicts.

Parameter Factory Default Setting

IP Addressing DHCP
IP Address
Web Access Username admin
Web Access Password admin
Subnet Mask
Default Gateway

Table 2-4. Factory Default Settings

a

a

a

10.10.10.10

255.0.0.0

10.0.0.1

a. Default if there is not a DHCP server present.

ou are ready to mount

Operations Guide 930943A CyberData Corporation

2.4.2 Intercom Web Page Navigation

VoIPon www.voipon.co.uk [e-mail] Tel: [phone] Fax: [phone]

Table 2-5 shows the navigation buttons that you will see on every Intercom web page.

Table 2-5. Web Page Navigation

Web Page Item Description

Installing the VoIP Indoor Intercom

Intercom Web Page Navigation

Link to the Home page.

Link to the Device Configuration page.

Link to the Networking page.

go to the SIP Configuration page.

Link to

Link to go to the Nightringer page.

19

the Sensor Config

Link to

Link to the Multicast Conf

Link to the Audio Co

Link to the Event Configuration page.

the Autoprovisioning Configuration

Link to
page.

Link to the Update Firmware page

uration page.

iguration page.

nfiguration page.

.

Operations Guide 930943A CyberData Corporation

2.4.3 Log in to the Configuration Home Page

VoIPon www.voipon.co.uk [e-mail] Tel: [phone] Fax: [phone]

1. Open your browser to the Intercom IP address.

Installing the VoIP Indoor Intercom

Log in to the Configuration Home Page

20

Note If the network does not have a

ccess to a DHCP server, the device will default to an IP

address of 10.10.10.10.

Note Make sure that the PC is on the same IP network as the Intercom.
Note You may also

download CyberData’s VoIP Discovery Utility program which allows you to

easily find and configure the default web address of the CyberData VoIP products. 



CyberData’s VoIP Discovery Utility program is available at the following website address:

http://www.cyberdata.net/support/voip/discovery.html

Note The Intercom ships in DHCP mode. To get to the Home page, use the discovery utility to

scan for the device on the network and open your browser from there.

2. When prompted, use the following default Web Access Us

ername and Web Access

Password to access the Home Page (Figure 2-12):

Web Access Username: admin
Web Access Password: admin

Operations Guide 930943A CyberData Corporation