CyberData 11280 Operation Manual

Singlewire Paging Adapter

The IP Endpoint Company

Operations Guide

Part #011280



Document Part #930729A

for Firmware Version 3.0.0

CyberData Corporation

3 Justin Court

Monterey, CA 93940

[phone]

Singlewire Paging Adapter Operations Guide 930729A

Technical Support 


The fastest way to get technical support for your VoIP product is to
submit a VoIP Technical Support form at the following website:

http://www.cyberdata.net/support/contactsupportvoip.php



Phone: [phone], Ext. 333
Email: [e-mail]
Fax: [phone]
Company and product information is at www.cyberdata.net.

Part #011280

COPYRIGHT NOTICE:
© 2013, CyberData Corporation, ALL RIGHTS RESERVED.

This manual and related materials are the copyrighted property of CyberData Corporation. No part of
this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.

DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or such
products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make
changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.

OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by third
parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.

Software or firmware developed by Cyberdata that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.

TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.

The IP Endpoint Company

CyberData Corporation 930729A Operations Guide

Revision Information

Revision 930729A, which corresponds to firmware version 3.0.0, was released on September 24,

2013.

Browsers Supported

The following browsers have been tested against firmware version 3.0.0:

• Internet Explorer (version: 10)

• Firefox (also called Mozilla Firefox) (version: 22.0)

• Chrome (version: 27.0.1453.116)

• Safari (version: 6.0.5)

Operations Guide 930729A CyberData Corporation

Important Safety Instructions

GENERAL ALERT

GENERAL ALERT

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.

13. Prior to installation, consult local building and electrical code requirements.

Warn in g

Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.

Warn in g

Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the floor/wall in accordance with the installation instructions.

CyberData Corporation 930729A Operations Guide

Pictorial Alert Icons

GENERAL ALERT

Hazard Levels

Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.

Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.

General Alert

This pictorial alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the
hazard.

Ground

This pictorial alert indicates the Earth grounding connection point.

Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.

Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).

The safety guidelines for the equipment in this manual do not purport to address all the safety issues
of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
health practices and determine the applicability of regulatory limitations prior to use. Potential safety
hazards are identified in this manual through the use of words Danger, Warning, and Caution, the
specific hazard type, and pictorial alert icons.

CyberData Corporation 930729A Operations Guide

Abbreviations and Terms

Abbreviation or Term Definition

A-law A standard companding algorithm, used in European digital

communications systems to optimize, i.e., modify, the dynamic range of an
analog signal for digitizing.

AVP Audio Video Profile

Cat 5 TIA/EIA-568-B Category 5

DHCP Dynamic Host Configuration Protocol

LAN Local Area Network

LED Light Emitting Diode

Mbps Megabits per Second.

NTP Network Time Protocol

PBX Private Branch Exchange

PoE Power over Ethernet (as per IEEE 802.3af standard)

RTFM Reset Test Function Management

SIP Session Initiated Protocol

u-law A companding algorithm, primarily used in the digital telecommunication

UC Unified Communications

VoIP Voice over Internet Protocol

CyberData Corporation 930729A Operations Guide

Contents

Chapter 1 Product Overview 1

1.1 How to Identify This Product .....................................................................................................1

1.2 Product features .......................................................................................................................2

1.3 Product Specifications ..............................................................................................................3

1.4 Dimensions ...............................................................................................................................4

Chapter 2 Installing the Singlewire Paging Adapter 5

2.1 Parts List ..................................................................................................................................5

2.2 Installation ................................................................................................................................6

2.3 Connecting the Singlewire Paging Adapter ..............................................................................7

2.4 Configure the Device Parameters ..........................................................................................14

2.5 Identifying and Testing a Device when Using InformaCast 4.0 or Later .................................25

i

2.3.1 Connection Options ........................................................................................................7

2.3.2 Removable Connector ....................................................................................................8

2.3.3 Connect to the Power Source ........................................................................................9

2.3.4 Connect to the Network ...............................................................................................10

2.3.5 Confirm that the Singlewire Paging Adapter is Up and Running .................................11

2.3.6 Announcing the IP Address ..........................................................................................12

2.3.7 Restore the Factory Default Settings ...........................................................................13

2.4.1 Log in to the Configuration Home Page .......................................................................15

2.4.2 Configure the Device Parameters ................................................................................17

2.4.3 Configure the Network Parameters .............................................................................19

2.4.4 Updating the Firmware .................................................................................................22

2.4.5 Reboot the Singlewire Paging Adapter .........................................................................24

Appendix A Setting up a TFTP Server 31

A.1 In a LINUX Environment ........................................................................................................31

A.2 In a Windows Environment ...................................................................................................31

Appendix B Troubleshooting/Technical Support 32

B.1 Frequently Asked Questions (FAQ) ........................................................................................32

B.2 Documentation .......................................................................................................................32

B.3 Contact Information ................................................................................................................33

B.4 Warranty .................................................................................................................................34

B.4.1 Warranty & RMA Returns within the United States ......................................................34

B.4.2 Warranty & RMA Returns outside of the United States ...............................................34

B.4.3 Spare in the Air Policy ..................................................................................................35

B.4.4 Return and Restocking Policy ......................................................................................35

B.4.5 Warranty and RMA Returns Page ................................................................................35

Index 36

Operations Guide 930729A CyberData Corporation

1 Product Overview

SINGLEWIRE PAGING ADAPTER-ROHS

COMPLIANT

011280A / 021059H

Model number

WWW.CYBERDATA.NET

280000001

The CyberData Singlewire Paging Adapter (SPA) is for use with Singlewire's paging and emergency
notification software InformaCast® or InformaCast CK.

The Singlewire Paging Adapter provides a direct connection to legacy analog paging systems
enabling Informacast paging events to be broadcast.

The on board relay can be controlled using InformaCast GPIO commands or can be set to activate
when a page has begun.

The SPA supports a Line-In input for playing MOH from a remote source

1.1 How to Identify This Product

To identify the Singlewire Paging Adapter, look for a model number label similar to the one shown in

Figure 1-1. The model number on the label should be 011280.

Figure 1-1. Model Number Label

1

Operations Guide 930729A CyberData Corporation

1.2 Product features

● InformaCast

● 10k Ohm line out and 600 Ohm connectors for interfacing with analog amplifiers

● Audio Codecs

• G.711 U-law

• G.711 A-law

• Singlewire's proprietary "high quality" audio format.

● 802.11Q VLAN support

● Web-based configuration and firmware upload

● PoE 802.3af enabled (Power-over-Ethernet)

● 19-inch rack mount option

Product Overview

Product features

2

Operations Guide 930729A CyberData Corporation

1.3 Product Specifications

Table 1-1. Product Specifications

Specifications

Protocol Informacast 4.0 or later

Power Requirement PoE or 48V DC

Ethernet I/F 10/100 Mbps

Power Input PoE 802.3af or 48VDC

Operating Temperature -10o C to 50o C (14o F to 122o F)

Payload Types G711

Regulatory Compliance FCC Class A, UL 60950

Page Port Output Balanced 600 Ohm 10VPP

Line In:

Input Signal Amplitudes

Input Impedance

Singlewire proprietary 'high quality' audio format

2.0 VPP maximum

10k Ohm

Product Overview

Product Specifications

3

Line Out:

Output Signal Amplitudes

Output Level

Total Harmonic Distortion

Output Impedance

Dimensions 6.11” L x 4.05” W x 1.15” H

Weight 1.2 pounds

Boxed Weight 1.8 pounds

Part Number 011280

2.0 VPP maximum

+2dBm nominal

0.5% maximum

10k Ohm

Operations Guide 930729A CyberData Corporation

1.4 Dimensions

Dimensions are in Inches [Millimeter]

4.1 [104.0]

6.0 [152.4]

1.2 [29.6]

Dimensions are in Inches [Millimeters]

Figure 1-2 shows the dimensions for the Singlewire Paging Adapter.

Figure 1-2. Dimensions

Product Overview

Dimensions

4

Operations Guide 930729A CyberData Corporation

2 Installing the Singlewire Paging Adapter

2.1 Parts List

The packaging for the Singlewire Paging Adapter includes the parts in Ta bl e 2-2.

Table 2-2. Parts List

Quantity Part Name Illustration

1 Singlewire Paging Adapter

1 Installation Quick Reference Guide

5

1 Mounting Template (located on the last

pa

ge of the Installation Quick

Reference)

1 Mounting Kit (part #070057A) 

which includes:
(2) #4-6 x 7/8" Mounting Anchors
(2) #4 x 1-1/4" Round Phillips Wood

ws

Scre

Operations Guide 930729A CyberData Corporation

2.2 Installation

600 Ohm Page Port
or 10k Ohm Line-Out

CD player

IP Phone

POE Switch

InformaCast Server

10k Ohm Line-In

Singlewire Paging Adapter

C

aye

TPU-xxx

TPU-xxx

O

S

w

t

c

one

Server

g

g

Figure 2-3 illustrates a typical configurations for the Singlewire Paging Adapter.

Installing the Singlewire Paging Adapter

Figure 2-3. Typical SPA Configuration (600 Ohm Output)

Installation

6

Operations Guide 930729A CyberData Corporation

Installing the Singlewire Paging Adapter

Pin 1 Pin2 Pin 3 Pin 4 Pin 5

Line In Line Out PowerPage Port Output

Pin 6 Pin 7

48VDC

Connecting the Singlewire Paging Adapter

2.3 Connecting the Singlewire Paging Adapter

Before you connect the Singlewire Paging Adapter, be sure that you have received all of the parts
described in

2.3.1 Connection Options

See Figure 2-4 and Ta bl e 2-1 for the connection options that are available for the Singlewire Paging
Adapter.

Section 2.1, "Parts List".

Figure 2-4. Connection Options

7

Table 2-1. Page Port Output Connections

Pin Description

1 Unused

2 Unused

3 Positive 600-Ohm Audio Output

Ohm Audio Output/Audio Ground Reference".

4 Negative 600-Ohm Audio Output.

Ohm Audio Output/Audio Ground Reference".

5 Audio Ground Reference. See Section 2.3.1.1, "Pin 3, 4, and 5—Positive/Negative 600-Ohm Audio

Output/Audio Ground Reference".

6 Relay Contact - Common

See Section 2.3.1.2, "Pin 6 and 7—Relay Contact (Common/Normally Open)".

7 Relay Contact - Normally Open

See Section 2.3.1.2, "Pin 6 and 7—Relay Contact (Common/Normally Open)".

a. The 600-Ohm audio output of the page port is also suited for interfaces with lower input

impedances.

b. 1 Amp at 30 VDC for continuous loads

a

. See Section 2.3.1.1, "Pin 3, 4, and 5—Positive/Negative 600-

a

. See Section 2.3.1.1, "Pin 3, 4, and 5—Positive/Negative 600-

b

. 

b

. 

Operations Guide 930729A CyberData Corporation