CyberData 11272 Operation Manual

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Page 1

VoIP Flush-Mount Indoor Intercom

The IP Endpoint Company

Operations Guide

Part #011272

Document Part #930853D

for Firmware Version 10.3.0



CyberData Corporation

3 Justin Court

Monterey, CA 93940

(831) 373-2601

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VoIP Flush Mount Indoor Intercom Operations Guide 930853D

Technical Support  

The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website:

http://www.cyberdata.net/support/contactsupportvoip.php



Phone: (831) 373-2601, Ext. 333 Email: [email protected] Fax: (831) 373-4193 Company and product information is at www.cyberdata.net.

Part # 011272

This manual and related materials are the copyrighted property of CyberData Corporation. No part of this manual or related materials may be reproduced or transmitted, in any form or by any means (except for internal use by licensed customers), without prior express written permission of CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.

DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by CyberData Corporation, CyberData Corporation makes no representation or warranty, express or implied, including any warranty or merchantability or fitness for any purpose, with respect to this manual or the products, software, firmware, and/or hardware described herein, and CyberData Corporation assumes no liability for damages or claims resulting from any use of this manual or such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make changes, without notice, to this manual and to any such product, software, firmware, and/or hardware.

OPEN SOURCE STATEMENT: Certain software components included in CyberData products are subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL) “open source” or “free software” licenses. Some of this Open Source Software may be owned by third parties. Open Source Software is not subject to the terms and conditions of the CyberData COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open Source Software is determined by the terms of the GPL, LGPL, or third party, according to who licenses that software.

Software or firmware developed by CyberData that is unrelated to Open Source Software is copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied, modified, reverse-engineered, or otherwise altered without explicit written permission from CyberData Corporation.

TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be the trademarks or registered trademarks of their respective owners.

The IP Endpoint Company

CyberData Corporation 930853D Operations Guide

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Revision Information

Revision 930853D, which corresponds to firmware version 10.3.0, was released on September 8, 2014, and has the following changes:

• Updates Section 2.3.5, "Activity and Link LEDs"

• Updates Section 2.4.3, "Log in to the Configuration Home Page" with a new URL for the discovery utility webpage

Browsers Supported

The following browsers have been tested against firmware version 10.3.0:

• Internet Explorer (version: 10)

• Firefox (also called Mozilla Firefox) (version: 23.0.1 and 25.0)

• Chrome (version: 29.0.1547.66 m)

• Safari (version: 5.1.7)

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Pictorial Alert Icons

GENERAL ALERT

Hazard Levels

Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. This is limited to the most extreme situations.

Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

General Alert

This pictoral alert indicates a potentially hazardous situation. This alert will be followed by a hazard level heading and more specific information about the hazard.

Ground

This pictoral alert indicates the Earth grounding connection point.

Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or moderate injury. It may also alert users against unsafe practices.

Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).

The safety guidelines for the equipment in this manual do not purport to address all the safety issues of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and health practices and determine the applicability of regulatory limitations prior to use. Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons.

CyberData Corporation 930853D Operations Guide

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Important Safety Instructions

GENERAL ALERT

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

13. Prior to installation, consult local building and electrical code requirements.

14. WARNING: The VoIP Intercom enclosure is not rated for any AC voltages!

Warn in g

Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes.

Warn in g

Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.

Warn in g

The PoE connector is intended for intra-building connections only and does not route to the outside plant.

CyberData Corporation 930853D Operations Guide

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Contents

Chapter 1 Product Overview 1

1.1 How to Identify This Product .....................................................................................................1

1.2 Typical System Installation .......................................................................................................2

1.3 Product Features ......................................................................................................................3

1.4 Supported Protocols .................................................................................................................4

1.5 Supported SIP Servers .............................................................................................................4

1.6 Product Specifications ..............................................................................................................5

Chapter 2 Installing the VoIP Flush-Mount Indoor Intercom 6

2.1 Parts List ..................................................................................................................................6

2.2 Intercom Components ..............................................................................................................7

2.3 Intercom Setup .........................................................................................................................9

2.4 Configure the Intercom Parameters ......................................................................................18

2.5 Upgrade the Firmware and Reboot the Intercom ...................................................................59

2.6 Command Interface ................................................................................................................62

2.2.1 Call Button and the Call Button LED ..............................................................................8

2.3.1 Intercom Connections ....................................................................................................9

2.3.2 Using the On-Board Relay ...........................................................................................10

2.3.3 Wiring the Circuit ..........................................................................................................11

2.3.4 Identifying the VoIP Intercom Connectors ....................................................................13

2.3.5 Activity and Link LEDs .................................................................................................15

2.3.6 RTFM Button ................................................................................................................16

2.3.7 Adjust the Volume ........................................................................................................17

2.4.1 Factory Default Settings ...............................................................................................18

2.4.2 Intercom Web Page Navigation ....................................................................................19

2.4.3 Log in to the Configuration Home Page .......................................................................20

2.4.4 Configure the Device ....................................................................................................23

2.4.5 Configure the Network Parameters .............................................................................27

2.4.6 Configure the SIP Parameters .....................................................................................29

2.4.7 Configure the Nightringer Parameters ..........................................................................34

2.4.8 Configure the Sensor Configuration Parameters ..........................................................36

2.4.9 Configure the Multicast Parameters .............................................................................39

2.4.10 Configure the Audio Configuration Parameters ..........................................................41

2.4.11 Configure the Event Parameters ................................................................................46

2.4.12 Configure the Autoprovisioning Parameters ...............................................................51

2.5.1 Uploading the Firmware ...............................................................................................59

2.5.2 Reboot the Intercom .....................................................................................................61

2.6.1 Command Interface Post Commands ..........................................................................62

Appendix A Mounting the Intercom 66

A.1 Mounting Components ...........................................................................................................66

A.2 Dimensions ............................................................................................................................67

A.3 Wall Mounting ........................................................................................................................69

A.4 Ground Cable Installation .......................................................................................................70

Appendix B Setting up a TFTP Server 71

B.1 Set up a TFTP Server ............................................................................................................71

B.1.1 In a LINUX Environment ..............................................................................................71

B.1.2 In a Windows Environment .........................................................................................71

Appendix C Troubleshooting/Technical Support 72

C.1 Frequently Asked Questions (FAQ) ........................................................................................72

C.2 Documentation .......................................................................................................................72

C.3 Contact Information ................................................................................................................73

C.4 Warranty .................................................................................................................................74

C.4.1 Warranty & RMA Returns within the United States ......................................................74

C.4.2 Warranty & RMA Returns outside of the United States ...............................................75

C.4.3 Spare in the Air Policy ..................................................................................................75

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C.4.4 Return and Restocking Policy ......................................................................................75

C.4.5 Warranty and RMA Returns Page ...............................................................................75

Index 76

Operations Guide 930242G CyberData Corporation

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1 Product Overview

INDOOR INTERCOM,FLUSH MOUNT,

PoE, RoHS

011272B / 021108E

WWW.CYBERDATA.NET

272100001

Model number

Serial number begins with 2721

1.1 How to Identify This Product

To identify the VoIP Flush-Mount Indoor Intercom, look for a model number label similar to the one shown in

Figure 1-1. Confirm the following:

• The model number on the label should be 011272.

• The serial number on the label should begin with 2721.



Figure 1-1. Model Number Label

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1.2 Typical System Installation

Door Strike

Intercoms

IP Phone

IP PBX Server

Generic PoE Switch

12 34 56

Intercoms

Generic PoE Switch

IP Phone IP PBX Server

12 34 56

Speaker

Loudspeaker

Strobe Light

Amplifier

Intercom

IP Phone

Generic PoE Switch

Intercom

IP Phone IP PBX Server

12 34 56

The Voice-over-IP (VoIP) Intercom is a SIP endpoint designed to provide VoIP phone connectivity in a tamper-proof and secure package.

Figure 1-2, Figure 1-3, and Figure 1-4 illustrate how the VoIP Flush Mount Indoor Intercoms can be

installed as part of a VoIP phone system.

Figure 1-2. Typical Installation—Door Entry/Access Control

Product Overview

Typical System Installation

Figure 1-3. Typical Installation—Mass Notification

Figure 1-4. Typical Installation—Emergency Phone

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1.3 Product Features

The VoIP Flush Mount Indoor Intercom has the following features:

• Supports SRST (Survivable Remote Site Telephony) in a Cisco environment. SRST parameters are entered statically into the CyberData product's internal webpage.

•SIP

• Dual speeds of 10 Mbps and 100 Mbps

• 802.3af compliant

• Adaptive full duplex voice operation

• Network/Web management

• Network adjustable speaker volume adjustment

• Network configurable door or intrusion sensor settings

• Network configurable relay activation settings

• Dial Out Extension supports the addition of comma delimited pauses before sending additional DTMF tones

• Network configurable microphone input sensitivity adjustment

• Network downloadable product firmware

• Doubles as a paging speaker

• Call button

• Call activity indicator (light)

• One dry contact relay for auxiliary control

• Autoprovisioning

• Configurable audio files

• Night Ringer

• Peer-to-peer capable

• Door closure and tamper alert signal

• An active call is indicated by the Call Button LED blinking at one second intervals.

Product Overview

Product Features

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1.4 Supported Protocols

The Intercom supports the following protocols:

•SIP

• HTTP Web-based configuration

Provides an intuitive user interface for easy system configuration and verification of Intercom operations.

• DHCP Client

Dynamically assigns IP addresses in addition to the option to use static addressing.

• TFTP Client

Facilitates hosting for the Autoprovisioning configuration file.

•RTP

• RTP/AVP - Audio Video Profile

• Facilitates autoprovisioning configuration values on boot

• Audio Encodings

PCMU (G.711 mu-law)

PCMA (G.711 A-law)

Packet Time 20 ms

Product Overview

Supported Protocols

1.5 Supported SIP Servers

Go to the following link to find the VoIP Flush-Mount Indoor Intercom product page which will have information on how to configure the device for various supported SIP servers:

http://www.cyberdata.net/support/server/index.html

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1.6

Product Specifications

Category Specification

Speaker Output 1 Watt Peak Power

Ethernet I/F 10/100 Mbps

Protocol SIP RFC 3261 Compatible

Power Input PoE 802.3af compliant 

Operating Temperature -40°C to +55°C (-40°F to 131°F)

Payload Types G711, A-law and µ-law

Regulatory Compliance FCC Class A, UL 60950

Auxiliary Relay 1A at 30 VDC

Dimensions 5.118” x 5.118” x 2.25” (H x W x D)

Weight 0.71 lbs./shipping weight of 1.1 lbs.

Table 1-1. Specifications

or 8 to 12VDC at 1000mA

(0.32 kg/shipping weight of 0.5 kg)

Product Overview

Product Specifications

Part Number 011272

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2 Installing the VoIP Flush-Mount Indoor Intercom

2.1 Parts List

Ta bl e 2-1 illustrates the VoIP Flush Mount Indoor Intercom parts.

Note See Appendix A, "Mounting the Intercom" for physical mounting information.

Table 2-1. Parts List

Quantity Part Name Illustration

1 Intercom Assembly

1 Installation Quick Reference Guide

1 Intercom Mounting Accessory Kit

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2.2 Intercom Components

Call Button

Speaker Drain Hole

See Section 2.2.1, "Call Button

and the Call Button LED" for 

information about the functionality of the Call Button.

Figure 2-1 shows the components of the Intercom.

Figure 2-1. Intercom Components

Installing the VoIP Flush-Mount Indoor Intercom

Intercom Components

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2.2.1 Call Button and the Call Button LED

Call Button and  Call Button LED

2.2.1.1 Calling with the The Call Button

• You may initiate a call by pressing the Call button.

• An active call is indicated by the Call Button LED blinking at one second intervals.

• The Intercom can automatically answer an incoming call.

• You can press the Call button to terminate an active call whether the call was an incoming call or a call that was initiated by you.

2.2.1.2 Call Button LED Function

• Upon initial power or reset, the Call Button LED will illuminate.

• When the software has finished initialization, the Call Button LED will blink twice.

• When a call is established (not just ringing), the Call Button LED will blink.

• On the Device Configuration Page, there is an option called Button Lit When Idle. This option sets the normal state for the indicator light. The Call Button LED will still blink during initialization and calls.

• The Call Button LED flashes briefly at the beginning of RTFM mode.

Installing the VoIP Flush-Mount Indoor Intercom

Intercom Components

Figure 2-2. Call Button and Call Button LED

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2.3 Intercom Setup

GENERAL ALERT

J3 Terminal Block

Wire (IN)

can accept 16 AWG wire

*Contacts 1 and 2 on the J3 terminal block are only for powering the Intercom from a non-PoE 12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the Intercom and void the product warranty.

Relay Contact: (1 A at 30 VDC for continuous loads) 3 = Relay Common 4 = Relay Normally Open Contact 5 = Sense Input 6 = Sense Ground

2 = Power Ground*

1 = 8 to 12 VDC at 1000 mA*

Alternate Power Input:

7 = Reserved for Future Use 8 = Reserved for Future Use

Use a 3.17 mm (1/8-inch) flat blade

screwdriver for the terminal block screws

2.3.1 Intercom Connections

Figure 2-3 shows the pin connections on the J3 (terminal block). This terminal block can accept 

16 AWG gauge wire.

Installing the VoIP Flush-Mount Indoor Intercom

Intercom Setup

Note As an alternative to using PoE power, you can supply 8 to 12VDC at 1000

terminal block.

Caution

Equipment Hazard: Contacts 1 and 2 on the J3 terminal block are only for

powering the Intercom from a non-PoE 12 VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the Intercom and void the product warranty.

Figure 2-3. Intercom Connections

mA into the

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2.3.2 Using the On-Board Relay

GENERAL ALERT

Warning

Electrical Hazard:

according to all local electrical and building codes.

Warning

Electrical Hazard:

and momentarily closed configuration. Neither the alternate power input nor PoE power can be used to drive a door strike.

Warning

Electrical Hazard:

Any use of this relay beyond its normal operating range can cause damage to the product and is not covered under our warranty policy.

Installing the VoIP Flush-Mount Indoor Intercom

Intercom Setup

This product should be installed by a licensed electrician

The relay contacts are dry and provided for a normally open

The relay does not support AC powered door strikes.

The device has a built-in relay that can be activated by a web configurable DTMF string that can be received from a VoIP phone supporting out of band (RFC2833) DTMF as well as a number of other triggering events. See the Device Configuration Page on the web interface for relay settings.

This relay can be used to trigger low current devices like strobes and security camera input signals a

s long as the load is not an inductive type and the relay is limited to a maximum of  1 Amp @ 30 VDC. Inductive loads have caused excessive “hum” and can interfere with the unit’s e

lectronics.

We highly recommend that inductive load and high current

devices use our Door Strike Intermediate

Relay product (CD# 011269) (see Section 2.3.3.2, "Door Strike Intermediate Relay").

This relay interface also has a general purpose input port that can be used to monitor an external s

witch and generate an event.

For more information on the sensor options, see the Sensor Configuration Page on the web interface.

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2.3.3 Wiring the Circuit

DC Source

1 A @ 30 VDC

Sense Input

Strobe Light

J3 Terminal Block of the CyberData Device

The J3 terminal block can accept 16 AWG stranded wire.

Pin 3 - Relay Common Pin 4 - Relay Normally Open Contact Pin 5 - Sense Input Pin 6 - Sense Ground

2.3.3.1 Devices Less than 1A at 30 VDC

If the power for the device is less than 1A at 30 VDC and is not an inductive load, then see

Figure 2-4 for the wiring diagram.

Figure 2-4. Wiring Diagram

Installing the VoIP Flush-Mount Indoor Intercom

Intercom Setup

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2.3.3.2 Door Strike Intermediate Relay

Door Lock Sense Input

The J3 terminal block can accept 16 AWG stranded wire.

DC Source

AC Source

J3 Terminal Block

Please refer to the Door Strike Intermediate Relay Operations Guide for connection specifics.

For wiring an electronic door strike, we recommend the use of our external Door Strike Intermediate Relay (CD# 011269).

This product provides an easier method of connecting standard door strikes as well as AC and higher voltage devices. See

Figure 2-5 for the wiring diagram.

Figure 2-5. Wiring Diagram

Installing the VoIP Flush-Mount Indoor Intercom

Intercom Setup

If you have questions about connecting door strikes or setting up the web configurable options, please contact our support department.

http://www.cyberdata.net/support/voip/index.html

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2.3.4 Identifying the VoIP Intercom Connectors

J10

See the following figures and tables to identify the connectors and functions of the Intercom.

Figure 2-6. Connector Locations

Installing the VoIP Flush-Mount Indoor Intercom

Intercom Setup

Table 2-2. Connector Functions

Connector Function

J2 Call Button. LED Interface

J6 Microphone Interface

J7 Speaker Interface

J10 Proximity Sensor Interface - N/A

JP10 Disables the intrusion sensor when installed.

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Installing the VoIP Flush-Mount Indoor Intercom

RTFM

J12

Figure 2-7. Connector Locations

Intercom Setup

Table 2-3. Connector Functions

Connector Function

JP1 Reset jumper

J1 PoE Network Connection (RJ-45 ethernet)

J3 Terminal Block (see Figure 2-3)

J5 Factory Only—JTAG

J9 Reserved for future use

J12 Reserved for factory diagnostics

RTFM See Section 2.3.6, "RTFM Button".

a.Do not install a jumper. Momentary short to reset. Permanent installation of a jumper would prevent the board from running all together.

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Installing the VoIP Flush-Mount Indoor Intercom

Activity

Link

2.3.5 Activity and Link LEDs

2.3.5.1 Verifying the Network Connectivity and Data Rate

When you plug in the Ethernet cable or power supply to the Intercom, the following occurs:

• The square, YELLOW Activity LED blinks when there is network activity (see Figure 2-8).

• The square, GREEN Link LED above the Ethernet port indicates that the network connection has been established (see

Figure 2-8).

Figure 2-8. Activity and Link LED

Intercom Setup

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2.3.6 RTFM Button

RTFM

When the Intercom is operational and linked to the network, you can use the Reset Test Function Management (RTFM) button (see Intercom’s IP Address and test to see if the audio is working.

Note You must do these tests prior to final assembly.

Installing the VoIP Flush-Mount Indoor Intercom

Intercom Setup

Figure 2-9) on the Intercom board to announce and confirm the

Figure 2-9. RTFM Button (SW1)

2.3.6.1 Announcing the IP Address

To announce a device’s current IP address:

1. Press and release the RTFM button (see Figure 2-10) within a five second window.

Note The device will use DHCP to obtain the new IP address (DHCP-assigned address or default

to 10.10.10.10 if a DHCP server is not present).

Note Pressing and holding the RTFM button for longer than five seconds will restore the device to

the factory default settings.

Figure 2-10. RTFM Button (SW1)

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2.3.6.2 Restoring the Factory Default Settings

RTFM

When troubleshooting configuration problems, it is sometimes convenient to restore the device to a known state.

Note Each Intercom is delivered with factory set default values.

To restore the factory default settings:

1. Press and hold the RTFM button (see SW1 in Figure 2-11) for more than five seconds.

2. The device announces that it is restoring the factory default settings.

Note The device will use DHCP to obtain the new IP address (DHCP-assigned address or default

to 10.10.10.10 if a DHCP server is not present).

Figure 2-11. RTFM Button

Installing the VoIP Flush-Mount Indoor Intercom

Intercom Setup

2.3.7 Adjust the Volume

You can adjust the volume through the SIP Volume, Multicast Volume, Ring Volume, and Sensor

Volume settings on the Device Configuration Page.

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Installing the VoIP Flush-Mount Indoor Intercom

2.4 Configure the Intercom Parameters

To configure the Intercom online, use a standard web browser.

Intercom Setup

Configure each Intercom and verify its operation bef an Intercom, refer to Appendix A, "Mounting the Intercom"for instructions.

2.4.1 Factory Default Settings

All Intercoms are initially configured with the following default IP settings:

When configuring more than one Intercom, attach the Intercoms to the network and configure one at a

time to avoid IP address conflicts.

Parameter Factory Default Setting

IP Addressing DHCP

IP Address

Web Access Username admin

Web Access Password admin

Subnet Mask

Default Gateway

ore you mount it. When you are ready to mount

Table 2-4. Factory Default Settings

10.10.10.10

255.0.0.0

10.0.0.1

a. Default if there is not a DHCP server present.

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2.4.2 Intercom Web Page Navigation

Ta bl e 2-5 shows the navigation buttons that you will see on every Intercom web page.

Table 2-5. Web Page Navigation

Web Page Item Description

Installing the VoIP Flush-Mount Indoor Intercom

Link to the Home page.

Link to the Device Configuration page.

Intercom Setup

Link to the Ne

Link to go to the SIP Configuration page.

Link to go to the Nightring

Link to the Sen

Link to the Mul

Link to the A

Link to the Ev

Link to the Autoprovisioning Configuration page.

Link to the Update F

tworking page.

er page.

sor Configuration page.

ticast Configuration page.

udio Configuration page.

ent Configuration page.

irmware page.

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2.4.3 Log in to the Configuration Home Page

1. Open your browser to the Intercom IP address.

Note If the network does not have access to a DHCP server, the device will default to an IP

address of 10.10.10.10.

Note Make sure that the PC is on the same IP network as the Intercom.

Note You may also download CyberData’s VoIP Discovery Utility program which allows you to

easily find and configure the default web address of the CyberData VoIP products.



CyberData’s VoIP Discovery Utility program is available at the following website address:

http://www.cyberdata.net/support/voip/discovery.html

Note The Intercom ships in DHCP mode. To get to the Home page, use the discovery utility to

scan for the device on the network and open your browser from there.

2. When prompted, use the following default Web Access Username and Web Access Password to access the Home Page (

Web Access Username: admin

Web Access Password: admin

Figure 2-12):

Installing the VoIP Flush-Mount Indoor Intercom

Intercom Setup



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Figure 2-12. Home Page

CyberData Indoor Intercom

272100001

Installing the VoIP Flush-Mount Indoor Intercom

Intercom Setup

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Installing the VoIP Flush-Mount Indoor Intercom

Intercom Setup

3. On the Home Page, review the setup details and navigation buttons described in Ta b le 2-6.

Table 2-6. Home Page Overview

Web Page Item

Description

Device Settings

Device Name Shows the device name.

Change Username Type in this field to change the username.

Change Password Type in this field to change the password.

Re-enter Password

Type the password again in this field to confirm the new password.

Current Settings

Serial Number Shows the device serial number.

Mac Address Shows the device Mac address.

Firmware Version Shows the current firmware version.

IP Addressing Shows the current IP addressing setting (D

HCP or static).

IP Address Shows the current IP address.

Subnet Mask Shows the current subnet mask address.

Default Gateway Shows the current default gateway address.

DNS Server 1 Shows the current DNS Server 1 address.

DNS Server 2 Shows the current DNS Server 2 address.

Speaker Volume Shows the current speaker volume level.

Microphone Gain Shows the current microphone gain level.

SIP Mode is Shows the current status of the SIP mode.

Multicast Mode is Shows the current status of the Multicast mode.

Event Reporting is Shows the current status of the Event Reporting mode.

Nightringer is Shows the current status of the Nightringer mode.

Primary SIP Server Shows the current status of the Primary SIP Server.

Backup Server 1 Shows the current status of Backup Server 1.

Backup Server 2

Shows the current status of Backup Server 2.

Import/Export Settings

Press the Browse button to select a configuration file to import.

Press the I

mport Configuration button to save a board configuration to the board.  Note: The

Press the Ex

board will have to be reset before changes will take effect.

port Configuration button to download the current board

configuration.

Click the Save button to save your configuration settings.

Note: Y

ou need to reboot for changes to take effect.

Click on the Rebo

Operations Guide 930853D CyberData Corporation

ot button to reboot the system.

Page 30

2.4.4 Configure the Device

CyberData Indoor Intercom

1. Click the Device Configuration button to open the Device Configuration page. See Figure 2-

13.

Installing the VoIP Flush-Mount Indoor Intercom

Figure 2-13. Device Configuration Page

Intercom Setup

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Installing the VoIP Flush-Mount Indoor Intercom

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2. On the Device Configuration page, you may enter values for the parameters indicated in

Ta bl e 2-7.

Table 2-7. Device Configuration Parameters

Web Page Item Description

Volume Settings

SIP Volume Type the desired SIP volume level into this field.

Multicast Volume Type the desired Multicast volume level into this field.

Ring Volume Type the desired Ring volume level into this field.

Sensor Volume Type the desired Sensor volume level into this field.

Microphone Gain Type the desired microphone gain level into this field.

No Volume Boost

Volu m e Boost 1

Volu m e Boost 2

Volu m e Boost 3

Normal operation of the product can be met with volume levels 0 through 9. 0 being mute and 9 being the loudest volume that in a normal arm's length and average background noise, will enable full duplex operation and give the best quality of sound output.

The volume boost options increase the output of the speaker by:

3db for Boost level 1

6db for Boost level 2

9db for Boost level 3

If the user would like a higher output from the speaker, the Boost settings are available. However, operation in Boost Mode may overdrive or clip the audio if, for example, the phone that is connected has a high microphone gain or if the person has a loud voice talking too close to the microphone.

The acoustic echo canceller also has a harder time maintaining full duplex operation when in the Boost Mode. The product may drop from full duplex operation into half/duplex mode while in Boost Mode.

Contact CyberData support for additional information if needed.

Relay Settings

Activate Relay with DTMF Code When selected, the relay can be activated with a DTMF

DTMF Activation Code Type the desired DTMF activation code 

DTMF Activation Duration (in seconds) Type the desired DTMF activation duration (in seconds) (2

Play tone during DTMF Activation When selected, the device will play a tone when the relay

Operations Guide 930853D CyberData Corporation

code.

(25 character limit).

character limit [activation times now go up to 99 seconds]).

NOTE: A DTMF activation duration of 0 will toggle the relay indefinitely or until the activation code is sent again

is activated with a DTMF code.

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Installing the VoIP Flush-Mount Indoor Intercom

Intercom Setup

Table 2-7. Device Configuration Parameters (continued)

Web Page Item Description

Activate Relay During Ring When selected, the relay will be activated for as long as

the call is active.

NOTE: When the phone is set to Auto Answer, it will not ring and this option does nothing.

Activate Relay During Night Ring Check this box to activate the relay for as long as a Night

Ring tone is ringing.

Activate Relay While Call Active When selected, the relay will be activated for as long as

the call is active.

Activate Relay on Button Press When selected, the relay will be activated when the Call

Button is pressed.

Relay on Button Press Timeout (in seconds) Type the desired time (in seconds) that you want the relay

to activate after the Call Button is pressed (1 character limit).

Miscellaneous Settings

Auto-Answer Incoming Calls When selected, the device will automatically answer

incoming calls.

When Auto Answer is Off, the device will play a ringtone through the Intercom speaker until someone presses the button.

Button Lit When Idle When selected, the Call Button remains lit when idle.

Button Brightness (0-255) Type the desired Call Button LED brightness level (0-255).

Play Ringback Tone When selected, you will hear a ringback tone while making

a call.

Enable Push to Talk This option is for noisy environments. When enabled, the

microphone will be muted normally. When the button is pressed and held, it will unmute the microphone and allow the operator to send audio back.

NOTE: When Enable Push to Talk is enabled, you cannot stop an active call with the call button. The device on the other end will need to end the call.

NOTE: Enable Push to Talk will not work on some older hardware.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Test Audio button to do an audio test. When the Tes t Audio button is pressed, you will hear a voice message for testing the device audio quality and volume.

Click on the Test Microphone button to do a microphone test. When the Test Microphone button is pressed, the following occurs:

1. The device will immediately start recording 3 seconds of audio.

2. The device will beep (indicating the end of recording).

3. The device will play back the recorded audio.

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Installing the VoIP Flush-Mount Indoor Intercom

Intercom Setup

Table 2-7. Device Configuration Parameters (continued)

Web Page Item Description

Click on the Test Relay button to do a relay test.

Click on the Reboot button to reboot the system.

Note You can change the SIP Volume, Multicast Volume, Ring Volume, Sensor Volume, and

Microphone Gain without rebooting the device. You must save and reboot the device for

other changes to take effect.

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Page 34

2.4.5 Configure the Network Parameters

CyberData Indoor Intercom

1. Click the Networking button to open the Network Configuration page (Figure 2-14).

Figure 2-14. Network Configuration Page

Installing the VoIP Flush-Mount Indoor Intercom

Intercom Setup

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2. On the Network Configuration page, enter values for the parameters indicated in Tabl e 2-8.

Table 2-8. Network Configuration Parameters

Web Page Item Description

Stored Network Settings

IP Addressing Select either DHCP IP Addressing or Static IP Addressing by

marking the appropriate radio button. If you select Static, configure the remaining parameters indicated in

Table 2-8. If you select DHCP,

go to Step Note.

IP Address Enter the Static IP address.

Subnet Mask Enter the Subnet Mask address.

Default Gateway Enter the Default Gateway address.

DNS Server 1 Enter the DNS Server 1 address.

DNS Server 2 Enter the DNS Server 2 address.

Hostname This is the hostname provided to the DHCP server. This can be used

in conjunction with a DNS server to address the device by host name instead of by IP address. Check your DHCP server and DNS server documentation for more information.

VLAN ID (0-4095) Enter the VLAN ID number.

Note: The device supports 802.11Q VLAN tagging support. The switch port connected to the device will need to be in “trunking mode” for the VLAN tags to propagate.

VLAN Priority (0-7) Enter the VLAN priority number.

DHCP Timeout

DHCP Timeout in seconds Enter the desired timeout duration (in seconds) that the device will

wait for a response from the DHCP server before defaulting back to the stored static IP address.

Note: A value of -1 will cause the device to retry indefinitely and a value of 0 will cause the device to reset to a default of 60 seconds.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

Note You must click on the Save button and then the Reboot button for the changes to take

effect.

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Page 36

2.4.6 Configure the SIP Parameters

CyberData Indoor Intercom

1. Click SIP Config to open the SIP Configuration page (Figure 2-15).

Note For specific server configurations, go to the following website address:

http://www.cyberdata.net/support/server/index.html

Figure 2-15. SIP Configuration Page

Installing the VoIP Flush-Mount Indoor Intercom

Intercom Setup

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2. On the SIP Configuration page, enter values for the parameters indicated in Ta bl e 2-9.

Table 2-9. SIP Configuration Parameters

Web Page Item Description

Enable SIP Operation Enables or disables SIP operation.

SIP Settings

Primary SIP Server [registration status] Use this field to set the address (in dotted decimal notation or

as a canonical name) for the Primary SIP Server. This field can accept canonical names of up to 255 characters in length.

Primary SIP User ID Type the SIP User ID for the Primary SIP Server 

(up to 64 alphanumeric characters).

Primary SIP Auth ID Type the Authenticate ID for the Primary SIP Server

(up to 64 alphanumeric characters).

Primary SIP Auth Password Type the Authenticate Password for the Primary SIP Server

(up to 64 alphanumeric characters).

Backup SIP Server 1

Backup SIP Server 2

• If all of the Primary SIP Server and Backup SIP Server fields are populated, the device will attempt to stay registered with all three servers all of the time. You can leave the Backup SIP Server 1 and Backup SIP Server 2 fields blank if they are not needed.

• In the event of a registration failure on the Primary SIP Server, the device will use the next highest priority server for outbound calls (Backup SIP Server 1). If Backup SIP Server 1 fails, the device will use Backup SIP Server 2.

• If a higher priority SIP Server comes back online, the device will switch back to this server.

Backup SIP User ID 1

Backup SIP User ID 2

Backup SIP Auth ID 1

Backup SIP Auth ID 2

Backup SIP Auth Password 1

Backup SIP Auth Password 2

Type the SIP User ID for the Backup SIP Server  (up to 64 alphanumeric characters).

Type the SIP Authenticate ID for the Backup SIP Server  (up to 64 alphanumeric characters).

Type the SIP Authenticate Password for the Backup SIP Server (up to 64 alphanumeric characters).

Use Cisco SRST When selected, the backup servers are handled according to

Cisco SRST (Survivable Remote Site Telephony).

Remote SIP Port Type the Remote SIP Port number (default 5060) 

(8 character limit).

Local SIP Port Type the Local SIP Port number (default 5060) 

(8 character limit).

Outbound Proxy Type the Outbound Proxy as either a numeric IP address in

dotted decimal notation or the fully qualified host name  (255 character limit [FQDN]).

Outbound Proxy Port Type the Outbound Proxy Port number (8 character limit).

Re-registration Interval (in seconds) The SIP Registration lease time in seconds.

Operations Guide 930853D CyberData Corporation

For information about Point-to-Point Configuration, see Section

2.4.6.2, "Point-to-Point Configuration".

Page 38

Table 2-9. SIP Configuration Parameters (continued)

Web Page Item Description

Installing the VoIP Flush-Mount Indoor Intercom

Intercom Setup

NAT ping  (check box if PBX is not local)

Disable rport Discovery Check this box prevent the device from including the public

Call Disconnection

Terminate call after delay (in seconds) Type the desired number of seconds that you want to transpire

RTP Settings

RTP Port (even) Specify the port number used for the RTP stream after

Dial Out Settings

Dial Out Extension Type the dial out extension number (64 character limit).

Extension ID Type the desired Extension ID (64 character limit).

Check this box if the PBX server is remote and you are experiencing problems establishing calls with the PBX.

WAN IP address in the contact information that is sent to the remote SIP servers. This will generally only need to be enabled when using an SBC in conjunction with a remote SIP server.

after a connection delay before a call is terminated.

Note: A value of 0 will disable this function.

establishing a SIP call. This port number has to be an even number and defaults to 10500.

Note: For information about dial-out extension strings and DTMF tones, see Section 2.4.6.1, "Dial Out Extension Strings

and DTMF Tones (using rfc2833)".

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

Note You must click on the Save button and then the Reboot button for the changes to take

effect.

2.4.6.1 Dial Out Extension Strings and DTMF Tones (using rfc2833)

On the SIP Configuration Page, dial out extensions support the addition of comma delimited pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three seconds aft seconds. A pause of one second will be sent after each numerical digit.

Extension String Resulting Action

302 Dial out extension 302 and establish a call

302,2 Dial out extension 302 and establish a call, wait 3 seconds then send the

302,25,,,4,,1 Dial out extension 302 and establish a call, wait 3 seconds then send the

Note The ma

Operations Guide 930853D CyberData Corporation

er a call is first established with a remote device. Subsequent commas will pause for 2

Table 2-10. Examples of Dial-Out Extension Strings

DTMF tone '2'

DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1

ximum number of total characters in the dial-out field is 64.

Page 39

2.4.6.2 Point-to-Point Configuration

CyberData Indoor Intercom

Intercom is set to NOT register with a SiP server

When the board is set to not register with a SIP server (see Figure 2-16), it's possible to set the intercom to dial out to a single endpoint.

In this case, the dial-out extension should be the IP address of the remote device. The Intercom can also receive Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point Mode.

Note Receiving point-to-point SiP calls may not work with all phones.

Figure 2-16. SIP Configuration Page Set to Point-to-Point Mode

Installing the VoIP Flush-Mount Indoor Intercom

Intercom Setup

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Page 40

2.4.6.3 Delayed DTMF

On the SIP Configuration page the dial out extension supports the addition of comma delimited pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three seconds after a call is first established with a remote device. Subsequent commas will pause for 2 seconds. A pause of one second will be sent after each numerical digit.

Extension String Resulting Action

302 Dial out extension 302 and establish a call

302,2 Dial out extension 302 and establish a call, wait 3 seconds then send the

302,25,,,4,,1 Dial out extension 302 and establish a call, wait 3 seconds then send the

Installing the VoIP Flush-Mount Indoor Intercom

Table 2-11. Examples of Dial-Out Extension Strings

DTMF tone '2'

DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1

Intercom Setup

Note The ma

ximum number of total characters in the dial-out field is 25.

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Page 41

2.4.7 Configure the Nightringer Parameters

GENERAL ALERT

CyberData Indoor Intercom

When the Nightringer is enabled, the Intercom will register as a second SIP extension. Registration does not have to be to the same server as the primary SIP registration. Any calls made to the Nightringer extension will cause the Intercom to play a ring tone. There is no way to answer this call. The Nightringer is designed to be used in buildings where calls made after hours are directed to a ring group.

Caution

Nightringer requires SIP Registration. Nightringer cannot be used in peer to peer mod

1. Click on the Nightringer button to open the Nightringer Configuration page. See Figure 2-17.

Figure 2-17. Nightringer Configuration Setup

Installing the VoIP Flush-Mount Indoor Intercom

Intercom Setup

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Installing the VoIP Flush-Mount Indoor Intercom

Intercom Setup

2. On the Nightringer Configuration page, enter values for the parameters indicated in Ta bl e 2-12.

Table 2-12. Nightringer Configuration Parameters

Web Page Item Description

Enable Nightringer When the nightringer is enabled, the unit will attempt to

Nightringer Settings

SIP Server Type the SIP server represented as either a numeric IP

address in dotted decimal notation.

Remote SIP Port Type the Remote SIP Port number (default 5060)

(8 character limit).

Local SIP Port Type the Local SIP Port number (default 5060)

(8 character limit). Note: This v

alue cannot be the same as the Local SIP Port

found on the SIP Configuration Page.

Outbound Proxy Type the Outbound Proxy as either a numeric IP address in

tted decimal notation or the fully qualified host name 

do (255 character limit [FQDN]).

Outbound Proxy Port Type the Outbound Proxy Port number (8 character limit).

User ID Typ e th e U

ser ID (up to 64 alphanumeric characters).

Authenticate ID Ty pe the A

uthenticate ID (up to 64 alphanumeric

characters).

Authenticate Password Typ e th e A

uthenticate Password (up to 64 alphanumeric

characters).

Re-registration Inter

val (in seconds) The SIP Registration lease time (in seconds).

Click the Sa

ve button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Re

boot button to reboot the system.

Note You must click on the Save button and then the Reboot button for the changes to take

effect.

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Page 43

Installing the VoIP Flush-Mount Indoor Intercom

2.4.8 Configure the Sensor Configuration Parameters

The door sensor (pins 5 and 6) on the header can be used to monitor a door's open or closed state. There is an option on the Sensor Configuration page to trigger on an open or short condition on these pins. The door sensor alarm will be activated when the Door Open Timeout parameter has been met.

The intrusion sensor is an optical sensor installed on the Intercom board and will be activated when the Intercom is removed from the case.

Each sensor can trigger up to five different actions:

• Flash the LED until the sensor is deactivated (roughly 10 times/second)

• Activate the relay until the sensor is deactivated

• Loop an audio file out of the Intercom speaker until the sensor is deactivated

• Call an extension and establish two way audio

• Call an extension and play a pre-recorded audio file

Note Calling a preset extension can be set up as a point-to-point call, but currently can't send

delayed DTMF tones.

Intercom Setup

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Page 44

Installing the VoIP Flush-Mount Indoor Intercom

CyberData Indoor Intercom

1. Click Sensor Config to open the Sensor Configuration page (Figure 2-18).

Figure 2-18. Sensor Configuration Page

Intercom Setup

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Installing the VoIP Flush-Mount Indoor Intercom

Intercom Setup

2. On the Sensor Configuration page, enter values for the parameters indicated in Ta bl e 2-13.

Table 2-13. Sensor Configuration Parameters

Web Page Item Description

Door Sensor Settings

Door Sensor Normally Closed Select the inactive state of the door sensors.

Door Open Timeout (in seconds) Select the number of seconds that you want to pass before the

door sensor is activated.

Flash Button LED Check this box to flash the LED until the sensor is deactivated

(roughly 10 times/second).

Activate Relay Check this box to activate the relay until the sensor is deactivated.

Play Audio Locally Check this box to loop an audio file out of the Intercom speaker

until the sensor is deactivated.

Make call to extension Check this box to call a preset extension (once).

Play recorded audio Check this box to play a pre-recorded audio file (once).

Dial Out Extension Enter the desired dial-out extension number.

Dial Out ID Type the desired Extension ID (64 character limit).

Use this button to test the door sensor.

Intrusion Sensor Settings

Flash Button LED Check this box to flash the LED until the sensor is deactivated

(roughly 10 times/second).

Activate Relay Check this box to activate the relay until the sensor is deactivated.

Play Audio Locally Check this box to loop an audio file out of the Intercom speaker

until the sensor is deactivated.

Make call to extension Check this box to call a preset extension (once).

Play recorded audio Check this box to play a pre-recorded audio file (once).

Dial Out Extension Enter the desired dial-out extension number.

Dial Out ID Type the desired Extension ID (64 character limit).

Use this button to test the Intrusion sensor.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

Note You must click on the Save button and then the Reboot button for the changes to take

effect.

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Page 46

2.4.9 Configure the Multicast Parameters

CyberData Indoor Intercom

The Multicast Configuration page allows the device to join up to ten paging zones for receiving ulaw/ alaw encoded RTP audio streams.

A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.

Each multicast group is assigned a priority, allowing simultaneously arriving pages to be serviced based on importance. Multicast groups are compatible with IGMP through version 3. The device supports simultaneous SIP and Multicast.

1. Click on the Multicast Configuration button to open the Multicast Configuration page. See

Figure 2-19.

Figure 2-19. Multicast Configuration Page

Installing the VoIP Flush-Mount Indoor Intercom

Intercom Setup

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Installing the VoIP Flush-Mount Indoor Intercom

Intercom Setup

2. On the Multicast Configuration page, enter values for the parameters indicated in Ta bl e 2-14.

Table 2-14. Multicast Configuration Parameters

Web Page Item Description

Enable Multicast Operation Enables or disables multicast operation.

Device Settings

Priority Indicates the priority for the multicast group. Priority 9 is the

highest (emergency streams). 0 is the lowest (background music). SIP calls are considered priority 4.5. See Section

2.4.9.1, "Assigning Priority" for more details.

Address Enter the multicast IP Address for this multicast group (15

character l

Port (range can be from 2000 to 65535) Enter the port number for this multicast group (5 character

limi

Note: The multicast ports have to be even values. The webpage will enforce this restriction.

Multicast Group Name Assign a descriptive name for this multicast group (25

character l

Beep When selected, the device will play a beep before multicast

dio is sent.

Click the Sa

Note: You need to reboot for changes to take effect.

Click on the Re

imit).

t).

imit).

ve button to save your configuration settings.

boot button to reboot the system.

Note You must click on the Save button and then the Reboot button for the changes to take

effect.

2.4.9.1 Assigning Priority

The device will prioritize simultaneous audio streams according to their priority in the list.

If both SIP and Multicast is enabled, SIP audio streams are considered priority 4.5. SIP audio will

upt multicast streams with priority 0 through 4 and will be interrupted by multicast streams with

interr priority 5 through 9.

During priority 9 m

Note SIP calls

prioritized.

Ringtones and Nightringtones

Ringtones all play at the same priority level. This means that it is possible to have a nightring tone and a normal ringtone playing at the same time.

ulticast streams, the volume is set to maximum.

, multicast streams, ring tones, ringback tones, and nightring tones are all

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Installing the VoIP Flush-Mount Indoor Intercom

CyberData Indoor Intercom

2.4.10 Configure the Audio Configuration Parameters

The Audio Configuration page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Intercom.

1. Click Audio Config to open the Audio Configuration page (Figure 2-20).

Figure 2-20. Audio Configuration Page

Intercom Setup

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Installing the VoIP Flush-Mount Indoor Intercom

Figure 2-21. Audio Configuration Page (continued)

Intercom Setup

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Installing the VoIP Flush-Mount Indoor Intercom

Intercom Setup

2. On the Audio Configuration page, enter values for the parameters indicated in Ta bl e 2-15.

Table 2-15. Audio Configuration Parameters

Web Page Item

Description

Audio Files

0-9 The name of the audio configuration option is the same as the spoken audio that

plays on the board (24 character limit).

'0' corresponds to the spoken word “zero.”

'1' corresponds to the spoken word “one.”

'2' corresponds to the spoken word “two.”

'3' corresponds to the spoken word “three.”

'4' corresponds to the spoken word “four.”

'5' corresponds to the spoken word “five.”

'6' corresponds to the spoken word “six.”

'7' corresponds to the spoken word “seven.”

'8' corresponds to the spoken word “eight.”

'9' corresponds to the spoken word “nine.”

Dot Corresponds to the spoken word “dot.” (24 character limit)

Audiotest Corresponds to the message “This is

the CyberData IP speaker test message...”

(24 character limit)

Page tone Corresponds to a simple tone used for beep on initialization and beep on page (24

acter limit).

char

Your IP Address is Corresponds to the message “Your IP address is...” (24 character limit).

Rebooting Corresponds to the spoken word “Rebooting” (24 character limit).

Restoring default Corresponds to the message “Restoring default” (24 character limit).

Ringback tone This is the ringback tone that plays when calling a remote extension 

(24 character limit).

Ring tone This is the tone that plays when set to ring when receiving a call 

(24 character limit).

Intrusion Sensor Triggered Corresponds to the message “Intrusion Sensor T

Door Ajar Corresponds to the message “Door Ajar” (24 char

Night Ring Specifies the ringtone for nightring. By default th

riggered” (24 character limit).

acter limit).

is parameter uses the same audio file

that is selected for the Ring Tone parameter.

owse button will allow you to navigate to and select an audio file.

The Br

The Pla

The De

y button will play that audio file.

lete button will delete any user uploaded audio and restore the stock audio

file.

The Sa

ve button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any preexisting user-uploaded audio files.

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Page 51

2.4.10.1 User-created Audio Files

User created audio files should be saved in the following format:

RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz

You can use the free utility Audacity to convert audio files into this format. See Figure 2-22 through

Figure 2-24.

Installing the VoIP Flush-Mount Indoor Intercom

Figure 2-22. Audacity 1

Intercom Setup

Figure 2-23. Audacity 2

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Installing the VoIP Flush-Mount Indoor Intercom

WAV (Microsoft) signed 16 bit PCM

When you export an audio file with Audacity, save the output as:

• WAV (Microsoft) signed 16 bit PCM.

Figure 2-24. WAV (Microsoft) signed 16 bit PCM

Intercom Setup

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Page 53

2.4.11 Configure the Event Parameters

CyberData Indoor Intercom

Click the Event Config button to open the Event Configuration page (Figure 2-25). The Event Configuration page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board.

Figure 2-25. Event Configuration Page

Installing the VoIP Flush-Mount Indoor Intercom

Intercom Setup

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Ta bl e 2-16 shows the web page items on the Event Configuration page.

Table 2-16. Event Configuration

Web Page Item Description

Enable Event Generation When selected, Event Generation is enabled.

Remote Event Server

Remote Event Server IP Type the Remote Event Server IP address. 

(64 character limit)

Remote Event Server Port Type the Remote Event Server port number.

(8 character limit)

Remote Event Server URL Type the Remote Event Server URL.

(127 character limit)

Events

Enable Button Events When selected, Button Events are enabled.

Enable Call Active Events When selected, Call Active Events are enabled.

Enable Call Terminated Events When selected, Call Terminated Events are enabled.

Enable Relay Activated Events When selected, Relay Activated Events are enabled.

Intercom Setup

Enable Relay Deactivated Events When selected, Relay Deactivated Events are enabled.

Enable Ring Events When selected, Ring Events are enabled.

Enable Night Ring Events When selected, there is a notificatio

n when the unit receives a night

ring.

Enable Multicast Start Events When selected, Multicast Start Events are enabled.

Enable Multicast Stop Events When selected, Multicast Stop Events are enabled.

Enable Power On Events When selected, Power On Events are enabled.

Enable Sensor Events When selected, Sensor Events are enabled.

Enable Security Events When selected, Security Events are enabled.

Enable 60 Second Heartbeat Events When selected, 60 Second Heartbeat Events are enabled.

Click the Sa

Note: Y

Click on the T

Click on the Reboo

ve button to save your configuration settings.

ou need to reboot for changes to take effect.

est Event button to test an event.

t button to reboot the system.

Note You must click on the Save button and then the Reboot button for the changes to take

effect.

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2.4.11.1 Example Packets for Events

The server and port are used to point to the listening server and the 'Remote Event Server URL' is the destination URL (typically the script running on the remote server that's used to parse and process the POST events).

Note The XML is URL-encoded before transmission so the following examples are not completely

accurate.

Here are example packets for every event:

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata>

Installing the VoIP Flush-Mount Indoor Intercom

Intercom Setup

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>HEARTBEAT</event> </cyberdata>

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 196 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>BUTTON</event> </cyberdata>

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 201 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_ACTIVE</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79

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User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata>

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RINGING</event> </cyberdata>

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded

Intercom Setup

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>MULTICAST_START</event> <index>8</index> </cyberdata>

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 233 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>MULTICAST_STOP</event> <index>8</index> </cyberdata>

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_ACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79

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User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata>

Intercom Setup

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CyberData Indoor Intercom

2.4.12 Configure the Autoprovisioning Parameters

Autoprovisioning can be used to configure your device automatically on boot, after a periodic delay, after sitting idle for a period of time, or at a specified time.

The autoprovisioning file contains the board configuration in xml format. Autoprovisioned values in this file will override values stored in on-board memory.

The autoprovisioning file can be hosted with a tftp or a web server and by default is named according to the MAC address of the device (for example: 0020f7350058.config). The autoprovisioning filename can also be specified.

The device does not have a real time clock but can sync with a network time server on boot.

1. Click the Autoprovisioning button to open the Autoprovisioning Configuration page.  See Figure 2-26.

Figure 2-26. Autoprovisioning Configuration Page

Intercom Setup

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Intercom Setup

2. On the Autoprovisioning Configuration page, you may enter values for the parameters indicated in Ta bl e 2-17.

Table 2-17. Autoprovisioning Configuration Parameters

Web Page Item

Description

Autoprovisioning

Enable Autoprovisioning See Section 2.4.12.1, "Autoprovisioning".

Get Autoprovisioning from DHCP See Section 2.4.12.1, "Autoprovisioning".

Download Protocol Allows you to select whether the autoprovisioning file is acquired via TFTP or

HTTP.

Autoprovisioning Server (IP Address) See Section 2.4.12.1, "Autoprovisioning" (15 character limit).

Autoprovisioning Filename Type the desired name for the autoprovisioning file.

Autoprovisioning Autoupdate  (in minutes)

Type the desired time (in minutes) that you want the Autoprovisioning feature to

date (6 character limit).

Note: A value of 0 will disable this option.

Autoprovision at time (HHMMSS) Type the desired time of day that you want the

Autoprovisioning feature to update

(must be 6 characters).

Note: An empty value will disable this option.

Autoprovision when idle (in minutes > 10)

Type the desired time (in minutes greater than 10) that you want the

utoprovisioning feature to update after a certain amount of idle time (6 character

A limit).

Note: A value of 0 will disable this option.

Press the Get A

utoprovisioning Template button to create an autoprovisioning

file for this unit. See Section 2.4.12.2, "Get Autoprovisioning Template Button"

Clock

NTP Server Allows you to select the NTP server (64 character limit).

Posix Timezone String See Section 2.4.12.3, "Time Zone Strings" (43 character limit).

Set Time with External NTP Server on boot When selected, the time is set with an external NTP server when the device

ts.

restar

Periodically update with time server When selected, the time is periodically updated with a time server.

Time update period (in hours) Allows you to select the time updated period (in hours) (4 character limit).

Allows you to set the time from the NTP server.

Current Time

Current Time in 24 hour format (HHMMSS) Allows you to input the current time in the 24 hour format. (6 character limit)

Click on this button to set the clock

Click the Sa

ve button to save your configuration settings.

after entering the current time.

Note: You need to reboot for changes to take effect.

Click on the Re

boot button to reboot the system.

3. After changing the parameters, click the Save button.

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2.4.12.1 Autoprovisioning

Installing the VoIP Flush-Mount Indoor Intercom

Intercom Setup

Autoprovisioning File

Get Autoprovisioning from DHCP

It is not necessary to set every option found in the autoprovisioning template. As long as the XML is valid, the file can contain any subset. Options not autoprovisioned will default to the values stored in the on board memory. For example if you only wanted to modify the device name, the following would be a valid autoprovisioning file:

<?xml version="1.0" encoding="utf-8" ?> <specific>

<DeviceName>auto Intercom</DeviceName>

</MiscSettings>

</specific>

When this option is checked, the device will automatically fetch its autoprovisioning server address from the DHCP server. The device will use the address specified in OPTION 150 (TFTP-servername) or OPTION 66. If both options are set, the device will use OPTION 150.

Refer to the documentation of your DHCP server for setting up OPTION 150.

To set up a Linux DHCPD server to serve autoprovisioning information (in this case using both option 66 and 150), here's an example dhcpd.conf:

# dhcpd.conf # # Configuration file for ISC dhcpd (see 'man dhcpd.conf') # ddns-update-style ad-hoc;

Autoprovisioning Server (IP Address)

Autoprovisioning Autoupdate

option option-150 code 150 = ip-address;

subnet 10.0.0.0 netmask 255.0.0.0 { max-lease-time 120; default-lease-time 120;

option routers 10.0.0.1; option subnet-mask 255.0.0.0;

option domain-name "voiplab"; option domain-name-servers 10.0.0.1;

option time-offset -8; # Pacific Standard Time

option tftp-server-name "10.0.0.254";

option option-150 10.0.0.254;

range 10.10.0.1 10.10.2.1;}

Instead of using DHCP to provide the autoprovisioning tftp server address, you can specify an address manually.

When the device is set to autoprovision either after a period of time, or when idle, or at a time of day, the device will do the following:

• Re-download the autoprovisioning file.

• Compare this new file to the one downloaded on boot, and if it finds differences, force a system reset.

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• After rebooting, the board will configure itself according to this new file.

Intercom Setup

Autoprovisioned Firmware Upgrades

Autoprovisioned Audio Files

An Autoprovisioned firmware upgrade only happens after a reboot, will take roughly three minutes, and the web page will be unresponsive during this time.

The 'FirmwareVersion' value in the xml file must match the version stored in the 'FirmwareFile'.

<FirmwareVersion>v10.1.3</FirmwareVersion> <FirmwareFile>1013-intercom-uImage</FirmwareFile>

If these values are mismatched, the board can get stuck in a loop where it goes through the following sequence of actions:

1. The board downloads and writes a new firmware file.

2. After the next reboot, the board recognizes that the firmware version does not match.

3. The board downloads and writes the firmware file again.

CyberData has timed a firmware upgrade at 140 seconds. Therefore, if you suspect the board is stuck in a loop, either remove or comment out the FirmwareVersion line in the XML file and let the board boot as it normally does.

Audio files are stored in non-volatile memory and an autoprovisioned audio file will only have to be downloaded once for each device. Loading many audio files to the device from the web page could cause it to appear unresponsive. If this happens, wait until the transfer is complete and then refresh the page.

The device uses the file name to determine when to download a new audio file. This means that if you used autoprovisioning to upload a file and then changed the contents of this file at the TFTP server, the device will not recognize that the file has changed (because the file name is the same).

Since audio files are stored in non-volatile memory, if autoprovisioning is disabled after they have been loaded to the board, the audio file settings will not change. You can force a change to the audio files on the board by clicking Restore Default on the Audio Configuration page or by changing the autoprovisioning file with “default” set as the file name.

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2.4.12.2 Get Autoprovisioning Template Button

The Get Autoprovisioning Template button allows the user to generate, download, edit, and then store an autoprovisioning template on the server that serves the autoprovisioning files for devices.

To generate an autoprovisioning template directly from the device, complete the following steps:

1. On the Autoprovisioning page, click on the Get Autoprovisioning Template button.

2. You will see a window prompting you to save a configuration file (.config) to a location on your computer (Figure 2-27). The configuration file is the basis for the default configuration settings for your unit).

3. Choose a location to save the configuration file and click on OK. See Figure 2-27.

Figure 2-27. Configuration File

Installing the VoIP Flush-Mount Indoor Intercom

Intercom Setup

4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit.

5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices.

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2.4.12.3 Time Zone Strings

The posix time zone string tells the internal date and time utilities how to handle daylight savings time for different time zones. Ta bl e 2-18 shows some common strings.

Time Zone Time Zone String

US Pacific time PST8PDT,M3.2.0/2:00:00,M11.1.0/2:00:00

US Mountain time MST7MDT,M3.2.0/2:00:00,M11.1.0/2:00:00

US Eastern Time EST5EDT,M3.2.0/2:00:00,M11.1.0/2:00:00

Phoenix Arizona

US Central Time CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00

a.Phoenix, Arizona does not use daylight savings time.

Ta bl e 2-19 shows a breakdown of the parts that constitute the following time zone string:

● CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00

Installing the VoIP Flush-Mount Indoor Intercom

Intercom Setup

Table 2-18. Common Time Zone Strings

MST7

Table 2-19. Time Zone String Parts

Time Zone String

Meaning

Part

CST6CDT The time zone offset from GMT and three character identifiers for the time zone.

CST Central Standard Time

6 The (hour) offset from GMT/UTC

CDT

Central Daylight Time

M3.2.0/2:00:00 The date and time when daylight savings begins.

M3 The third month (March)

.2 The 2nd occurrence of the day (next item) in the month

.0 Sunday

/2:00:00

Time of day to change

M11.1.0/2:00:00 The date and time when daylight savings ends.

M11 The eleventh month (November)

.1 The 1st occurrence of the day (ne

xt item) in the month

.0 Sunday

/2:00:00 Time of day to change

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Time Zone String Examples

Time Zone Identifier

Ta bl e 2-20 has some more examples of time zone strings.

Table 2-20. Time Zone String Examples

Time Zone Time Zone String

Tokyo

Berlin

IST-9

CET-1MET,M3.5.0/1:00,M10.5.0/1:00

a.Tokyo does not use daylight savings time. b.For Berlin, daylight savings time starts on the last Sunday in March at 01:00 UTC, and ends on the last Sunday in October at 01:00 UTC, and is one hour ahead of UTC.

A user-definable three or four character time zone identifier (such as PST, EDT, IST, MUT, etc) is needed at the beginning of the posix time zone string to properly set the time. However, the specific letters or numbers used for the time zone identifier are not important and can be any three or four letter or number combination that is chosen by the user. However, the time zone identifier cannot be blank.

Figure 2-28. Three or Four Character T

ime Zone Identifier

You can also use the following URL when a certain time zone applies daylight savings time:

http://www.timeanddate.com/time/dst/2011.html

World GMT Table

Ta bl e 2-21 has information about the GMT time in various time zones.

Table 2-21. World GMT Table

Time Zone City or Area Zone Crosses

GMT-12 Eniwetok

GMT-11 Samoa

GMT-10 Hawaii

GMT-9 Alaska

GMT-8 PST, Pacific US

GMT-7 MST, Mountain US

GMT-6 CST, Central US

GMT-5 EST, Eastern US

GMT-4 Atlantic, Canada

GMT-3 Brazilia, Buenos Aries

GMT-2 Mid-Atlantic

GMT-1 Cape Verdes

GMT Greenwich Mean Time, Dublin

GMT+1 Berlin, Rome

GMT+2 Israel, Cairo

GMT+3 Moscow, Kuwait

GMT+4 Abu Dhabi, Muscat

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Table 2-21. World GMT Table (continued)

Time Zone City or Area Zone Crosses

GMT+5 Islamabad, Karachi

GMT+6 Almaty, Dhaka

GMT+7 Bangkok, Jakarta

GMT+8 Hong Kong, Beijing

GMT+9 Tokyo, Osaka

GMT+10 Sydney, Melbourne, Guam

GMT+11 Magadan, Soloman Is.

GMT+12 Fiji, Wellington, Auckland

Intercom Setup

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GENERAL ALERT

Intercom Setup

2.5 Upgrade the Firmware and Reboot the Intercom

Caution

Equipment Hazard: Devices with a serial number that begins with 2091xxxxx can only run firmware versions 10.0.0 or later.

2.5.1 Uploading the Firmware

To upload the firmware from your computer:

1. Retrieve the latest Intercom firmware file from the VoIP Flush-Mount Indoor Intercom Downloads page at:

http://www.cyberdata.net/products/voip/digitalanalog/intercomindoorflush/downloads.html

2. Unzip the firmware version file. This file may contain the following:

• Firmware file

• Release notes

3. Log in to the Intercom home page as instructed in Section 2.4.3, "Log in to the Configuration

Home Page".

4. Click the Update Firmware button to open the Upgrade Firmware page. See Figure 2-29.

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CyberData Indoor Intercom

Figure 2-29. Upgrade Firmware Page

Intercom Setup

5. Select Browse, and then navigate to the location of the Intercom firmware file.

6. Click S

Note Do not reboot the b

Note This starts the upg

Ta bl e 2-22 shows the web page items on the Upgrade Firmware page

ubmit.

oard after pressing the Submit button.

rade process. Once the Intercom has uploaded the file, the Uploading Firmware countdown page appears, indicating that the firmware is being written to flash. The Intercom will automatically reboot when the upload is complete. When the countdown finishes, the Upgrade Firmware page will refresh. The uploaded firmware filename should be displayed in the system configuration (indicating successful upload and reboot).

Table 2-22. Firmware Upgrade Parameters

Web Page Item

File Upload

Firmware Version Shows the current firmware version.

Description

Use the Br Intercom firmware file that you want to upload.

Click on the Submit b firmware and reboot the system.

owse button to navigate to the location of the

utton to automatically upload the selected

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2.5.2 Reboot the Intercom

CyberData Indoor Intercom

272100001

Reboot

To reboot a Intercom, log in to the web page as instructed in Section 2.4.3, "Log in to the

Configuration Home Page".

1. Click Reboot (Figure 2-30). A normal restart will occur.

Installing the VoIP Flush-Mount Indoor Intercom

Figure 2-30. Reboot System Section

Intercom Setup

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Intercom Setup

2.6 Command Interface

Some functions on the device can be activated using simple POST commands to the web interface. The examples in can send HTTP POST commands to the device should work.

2.6.1 Command Interface Post Commands

Note These commands require an authenticated session (a valid username and password to

work).

Device Action HTTP Post Command

Trigger relay (for configured delay) wget --user admin --password admin --auth-no-challenge --quiet -

Place call to extension (example: extension 130) wget --user admin --password admin --auth-no-challenge --quiet -

Place point-to-point callb  (example: IP phone address = 10.0.3.72)

Terminate active call wget --user admin --password admin --auth-no-challenge --quiet -

Force reboot wget --user admin --password admin --auth-no-challenge --quiet -

Test Audio button

Announce IP address wget --user admin --password admin --auth-no-challenge --quiet -

Play the "0" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Play the "1" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Play the "2" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Play the "3" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Ta bl e 2-23 use the free unix utility, wget commands. However, any program that

Table 2-23. Command Interface Post Commands

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "test_relay=yes"

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "call=130"

wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "call=10.0.3.72"

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "terminate=yes"

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "reboot=yes"

wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "test_audio=yes"

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "speak_ip_address=yes"

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_0=yes"

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_1=yes"

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_2=yes"

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_3=yes"

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Table 2-23. Command Interface Post Commands (continued)

Device Action HTTP Post Command

Play the "4" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_4=yes"

Play the "5" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_5=yes"

Play the "6" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_6=yes"

Play the "7" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_7=yes"

Play the "8" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_8=yes"

Play the "9" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_9=yes"

Play the "Dot" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_d=yes"

Play the "Audio Test" audio file (from Audio Config) wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_audiotest=yes"

Play the "Page Tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_pagetone=yes"

Play the "Your IP Address Is" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_youripaddressis=yes"

Play the "Rebooting" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_rebooting=yes"

Play the "Restoring Default" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_restoringdefault=yes"

Play the "Ringback tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_ringback=yes"

Play the "Ring tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_ringtone=yes"

Play the "Intrusion Sensor Triggered" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Play the "Door Ajar" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Operations Guide 930853D CyberData Corporation

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_intrusionsensortriggered=yes"

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_doorajar=yes"

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Intercom Setup

Table 2-23. Command Interface Post Commands (continued)

Device Action HTTP Post Command

Play the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_nightring=yes"

Delete the "0" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_0=yes"

Delete the "1" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_1=yes"

Delete the "2" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_2=yes"

Delete the "3" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_3=yes"

Delete the "4" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_4=yes"

Delete the "5" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_5=yes"

Delete the "6" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_6=yes"

Delete the "7" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_7=yes"

Delete the "8" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_8=yes"

Delete the "9" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_9=yes"

Delete the "Audio Test" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_audiotest=yes"

Delete the "Page Tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_pagetone=yes"

Delete the "Your IP Address Is" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_youripaddressis=yes"

Delete the "Rebooting" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Delete the "Restoring Default" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Operations Guide 930853D CyberData Corporation

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_rebooting=yes"

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_restoringdefault=yes"

Page 72

Installing the VoIP Flush-Mount Indoor Intercom

Intercom Setup

Table 2-23. Command Interface Post Commands (continued)

Device Action HTTP Post Command

Delete the "Ringback tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_ringback=yes"

Delete the "Ring tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_ringtone=yes"

Delete the "Intrusion Sensor Triggered" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_intrusionsensortriggered=yes"

Delete the "Door Ajar" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_doorajar=yes"

Delete the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_nightring=yes"

Trigger the Door Sensor Test (Sensor Config page) wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/sensorconfig.cgi" --post-data "doortest=yes"

Trigger the Intrusion Sensor Test (Sensor Config page) wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/sensorconfig.cgi" --post-data "intrusiontest=yes"

a.Type and enter all of each http POST command on one line. b. Must be in point-to-point mode see Section 2.4.6.2, "Point-to-Point Configuration"

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Page 73

Appendix A: Mounting the Intercom

A.1 Mounting Components

Before you mount the Intercom, make sure that you have received all the parts for each Intercom. Refer to the following tables.

Table A-1. Mounting Components (Part of the Accessory Kit)

Quantity Part Name Illustration

1 T15 Security Pin Torx Key

4 #6 X 3/8-inch,100 Deg.,

Flat Head, Self-Tapping Screw

4 #6 X 3/8-inch,100 Deg.,

Flat Head T15 Security Pin Torx

Scr

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Page 74

A.2 Dimensions

6.840 [173.7]

Dimensions are in Inches [Millimeter]

2.419 [61.4]

5.860 [148.8]

0.170 [4.3]

Ø0.150 [Ø3.8] 82° Countersunk

(4 Places)

Dimensions are in Inches [Millimeter]; Projection: Third Angle

4.800 [121.9]

5.860 [148.8]

4.700 [119.4]

6.840 [173.7]

Eective Range for

Intrusion Sensor to Function

Ax Reective Surface Above

from 3 mm (Minimum)

Intrusion Sensor

to 14 mm (Maximum)

0.118 [3.0] Minimum Distance

0.551 [14.0] Maximum Distance

Instrusion

Sensor

Figure A-1. Unit Dimensions

Mounting the Intercom

Dimensions

Operations Guide 930853D CyberData Corporation

Figure A-2. Faceplate Dimensions and Intrusion Sensor Range

Page 75

Dimensions

Operations Guide 930853D CyberData Corporation

Figure A-3. PCB Dimensions and Intrusion Sensor Range

BOTTOM SIDE

4.200 [106.68]

DIMENSIONS ARE IN INCHES [MILLIMETER]

2.300 [58.42]

3.700 [93.98]

ø0.138 [ø3.51]

Fits #6-32 Machine Screw

(4 Places)

Eective Range for

Intrusion Sensor to Function

from 3 mm to 14 mm

TOP SIDE

J7 J9

J10

Instrusion

Sensor

0.118 [3.00]

0.551 [14.00]

JP10

0.532 [13.53]

0.501 [12.73]

1.083 [27.52]

PROJECTION: THIRD ANGLE PROJECTION

JP1

J12

SW1

Page 76

A.3 Wall Mounting

Fold Down all Flagnuts (4 Places)

before Inserting into Wall Cutout

Cutout

Network Cable (Not Provided)

Screws

Faceplate

2 Gang Box

Torx Drive)

Assembly

Ground Wire &

Point Upward.

Arrow Labels must

This will Ensure that the Intrusion Sensor

Functions Properly.

Wall

Inside Gang Box

Create Service Loop

Torx Key

(Phillip Drive)

(Security

Mounting

Screws

Mounting

Flagnuts

(4 Places)

K.O.

to J1

6.03 inches [153mm]

5.28 inches [134mm]

Network Cable

Intrusion

Sensor

Custom Enclosure

Create Service Loop Inside Custom Enclosure

Note: To mount the intercom, use methods

compliant with local electrical codes.

Figure A-4 illustrates a wall mounting option for the VoIP Flush-Mount Indoor Intercom.

Figure A-4. Wall Mounting

Mounting the Intercom

Wall Mounting

To mount the Intercom:

Operations Guide 930853D CyberData Corporation

1. Make a wall cutout as shown in the picture.

2. Use a flat blade screwdriver to remove the knockout (KO) of the gang box.

3. Feed the ground wire (shown in Section A.4, "Ground Cable Installation") and the network cable from the wall cutout through the knockout hole of the gang box.

4. Create a service loop for both the ground wire and network cable.

5. Plug the network cable into the J1 connector.

6. Make sure that the arrow labels are pointing up. This will ensure that the intrusion sensor functions properly.

7. Fold down all of the flagnuts, and then insert the gang box into the wall cutout.

Page 77

8. Tighten the flagnuts with a Phillips screwdriver.

inside Gang Box

Create Service Loop

Knock Out

Star Washer

#6 Ring Terminal

Nut

Ground Lug

(Not Provided)

Ground Wire

Note: To mount the intercom, use methods

compliant with local electrical codes.

9. Secure the Intercom faceplate assembly to the gang box with either Phillips screws or security Torx screws.

A.4 Ground Cable Installation

Figure A-5 illustrates how to connect a ground cable to the VoIP Flush-Mount Indoor Intercom.

Figure A-5. Ground Cable Installation

Mounting the Intercom

Ground Cable Installation

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Page 78

Appendix B: Setting up a TFTP Server

B.1 Set up a TFTP Server

Autoprovisioning requires a TFTP server for hosting the configuration file.

B.1.1 In a LINUX Environment

To set up a TFTP server on LINUX:

1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that directory.

2. Run the following command where /tftpboot/ is the path to the directory you created in

Step 1: the directory that contains the files to be uploaded. For example:

in.tftpd -l -s /tftpboot/your_directory_name

B.1.2 In a Windows Environment

You can find several options online for setting up a Windows TFTP server. This example explains how to use the Solarwinds freeware TFTP server, which you can download from the following website address:

http://www.cyberdata.net/support/voip/solarwinds.html

To set up a TFTP server on Windows:

1. Install and start the software.

2. Select File/Configure/Security tab/Transmit Only.

3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory.

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Page 79

Appendix C: Troubleshooting/Technical Support

C.1 Frequently Asked Questions (FAQ)

A list of frequently asked questions (FAQs) are available on the VoIP Flush-Mount Indoor Intercom product page at:

http://www.cyberdata.net/products/voip/digitalanalog/intercomindoorflush/faqs.html

Select the support page for your product to see a list of frequently asked questions for the CyberData product:

C.2 Documentation

The documentation for this product is released in an English language version only.  You can download PDF copies of CyberData product documentation from the VoIP Flush-Mount Indoor Intercom product page at:

http://www.cyberdata.net/products/voip/digitalanalog/intercomindoorflush/docs.html

Operations Guide 930853D CyberData Corporation

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C.3 Contact Information

Troubleshooting/Technical Support

Contact Information

Contact

Sales

Technical  Support

Returned Materials Authorization

CyberData Corporation 3 Justin Court Monterey, CA 93940 USA

www.CyberData.net

Phone: 800-CYBERDATA (800-292-3732) Fax: 831-373-4193

Sales 831-373-2601 Extension 334

The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website:

http://www.cyberdata.net/support/contactsupportvoip.php

The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting. Please also include as much detail as possible in the Comments section of the Support Form.

Phone: (831) 373-2601, Ext. 333 Email: [email protected]

To return the product, contact the Returned Materials Authorization (RMA) department:

Phone: 831-373-2601, Extension 136 Email: [email protected]

When returning a product to CyberData, an approved CyberData RMA number must be printed on the outside of the original shipping package. Also, RMA numbers require an active VoIP Technical Support ticket number. A product will not be accepted for return without an approved RMA number. Send the product, in its original package, to the following address:

CyberData Corporation 3 Justin Court  Monterey, CA 93940  Attention: RMA "your RMA number"

RMA Status Form

If you need to inquire about the repair status of your product(s), please use the CyberData RMA Status form at the following web address:

http://www.cyberdata.net/support/rmastatus.html

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Page 81

C.4 Warranty

CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase. Should the product fail Within Warranty, CyberData will repair or replace the product free of charge. This warranty includes all parts and labor.

Should the product fail Out of the Warranty period, a flat rate repair charge of one half of the purchase price of the product will be assessed. Repairs that are Within Warranty period but are damaged by improper installation, modification, or abuse are deemed Out of Warranty and will be charged at the Out of Warranty rate. A device is deemed Out of Warranty when its purchase date is longer than two years or when the device has been damaged due to human error during installation, modification, or abuse. A replacement unit will be offered at full cost if the device cannot be repaired.

End of Life Devices out of warranty are included under this policy. However, End of Life devices are not eligible for our Spare in the Air program. End of Life devices are devices that are no longer produced or sold. Therefore, we cannot offer a Spare in the Air replacement. Technical support is still available for these devices. However, no firmware revisions or updates will be scheduled. If an End of Life device cannot be repaired, a replacement of a current version of the device may be offered at MSRP.

Troubleshooting/Technical Support

Warranty

Products shipped to CyberData, both within and out of warranty, are shipped at the expense of the customer. CyberData will pay return shipping charges for repaired products.

CyberData shall not under any circumstances be liable to any person for any special, incidental, indirect or consequential damages, including without limitation, damages resulting from use or malfunction of the products, loss of profits or revenues or costs of replacement goods, even if CyberData is informed in advance of the possibility of such damages.

C.4.1 Warranty & RMA Returns within the United States

If service is required, you must contact CyberData Technical Support prior to returning any products to CyberData. Our Technical Support staff will determine if your product should be returned to us for further inspection. If Technical Support determines that your product needs to be returned to CyberData, an RMA number will be issued to you at this point.

Your issued RMA number must be printed on the outside of the shipping box. No product will be accepted for return without an approved RMA number. The product in its original package should be sent to the following address:

CyberData Corporation

3 Justin Court.

Monterey, CA 93940

Attn: RMA "xxxxxx"

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Page 82

Troubleshooting/Technical Support

C.4.2 Warranty & RMA Returns outside of the United States

If you purchased your equipment through an authorized international distributor or reseller, please contact them directly for product repairs.

C.4.3 Spare in the Air Policy

CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address:

http://www.cyberdata.net/support/warranty/spareintheair.html

C.4.4 Return and Restocking Policy

For our authorized distributors and resellers, please refer to your CyberData Service Agreement for information on our return guidelines and procedures.

Warranty

For End Users, please contact the company that you purchased your equipment from for their return policy.

C.4.5 Warranty and RMA Returns Page

The most recent warranty and RMA information is available at the CyberData Warranty and RMA Returns Page at the following web address:

http://www.cyberdata.net/support/warranty/index.html

Operations Guide 930853D CyberData Corporation

Page 83

Index

Numerics

16 AWG gauge wire 9

activate relay (door sensor) 38 activate relay (intrusion sensor) 38 activity LED 15 address, configuration login 20 announcing a device’s IP address 16 audio configuration 41

night ring tone parameter 43 audio configuration page 41 audio encodings 4 audio files, user-created 44 autoprovision at time (HHMMSS) 52 autoprovision when idle (in minutes > 10) 52 autoprovisioning 52, 53

autoprovisioned audio files 54

autoprovisioned firmware upgrades 54

autoprovisioning autoupdate 53

autoprovisioning from DHCP 53

autoprovisioning server (IP address) 53

get autoprovisioning template button 52

setting up a TFTP server 71 autoprovisioning autoupdate (in minutes) 52 autoprovisioning configuration 51, 52 autoprovisioning filename 52 autoprovisioning server (IP Address) 52 auxiliary relay 5

backup SIP server 1 30 backup SIP server 2 30 backup SIP servers, SIP server

backups 30 baud rate

verifying 15 boost (volume) 24

call button

LED 8

call button LED 8 changing

the web access password 23 Chrome (web browser) 3 Cisco SRST 30 command interface 62 commands 62 configurable parameters 24, 28, 30 configuration

audio 41

default IP settings 18

door sensor 36

intrusion sensor 36

network 27

SIP 29

using Web interface 18 configuration home page 20 configuration page

configurable parameters 24, 28 contact information 73 contact information for CyberData 73 CyberData contact information 73

default

gateway 18

intercom settings 76

IP address 18

subnet mask 18

username and password 18

web login username and password 20 default gateway 18, 28 default intercom settings 17 default IP settings 18 default login address 20 device configuration 23

device configuration parameters 52

the device configuration page 51 device configuration page 23 device configuration parameters 24 device configuration password

changing for web configuration access 23 DHCP Client 4 DHCP IP addressing 28 dial out extension (door sensor) 38 dial out extension (intrusion sensor) 38 dial out extension strings 31 dial-out extension strings 33 dimensions 5, 67

Operations Guide 930853D CyberData Corporation

Page 84

Index

pcb dimensions and intrusion sensor range 68

unit dimensions—front and side view 67 discovery utility program 20 DNS server 28 door sensor 36, 38, 43

activate relay 38

dial out extension 38

door open timeout 38

door sensor normally closed 38

flash button LED 38

play audio locally 38 door strike intermediate relay 12 download protocol, HTTP or TFTP 52 DTFM

play tone during DTMF activation 24 DTMF tones 31, 33 DTMF tones (using rfc2833) 31

enable night ring events 47 event configuration

enable night ring events 47 expiration time for SIP server lease 30, 35 export configuration button 22 export settings 22

http POST command 62 http web-based configuration 4

identifier names (PST, EDT, IST, MUT) 57 identifying your product 1 import configuration button 22 import settings 22 import/export settings 22 installation, typical intercom system 2 intercom configuration

default IP settings 18

intercom configuration page

configurable parameters 30 Internet Explorer (web browser) 3 intrusion sensor 36, 38

activate relay 38

dial out extension 38

flash button LED 38

play audio locally 38 IP address 18, 28 IP addressing 28

default

IP addressing setting 18

factory default settings 17

how to set 17 Firefox (web browser) 3 firmware

where to get the latest firmware 59 flash button LED (door sensor) 38 flash button LED (intrusion sensor) 38

get autoprovisioning from DHCP 52 get autoprovisioning template 52 get autoprovisioning template button 52 GMT table 57 GMT time 57 ground cable installation 69

home page 20

J3 terminal block, 16 AWG gauge wire 9

lease, SIP server expiration time 30, 35 LED

green link LED 15

yellow activity LED 15 lengthy pages 40 link LED 15 Linux, setting up a TFTP server on 71 local SIP port 30 log in address 20

MGROUP

MGROUP Name 40 mounting 66

ground cable installation 69

network cable entry restrictions 69

Operations Guide 930853D CyberData Corporation

Page 85

Index

overview of installation types 66

service loop cable routing 70 mounting components 66 Mozilla Firefox (web browser) 3 multicast configuration 39 Multicast IP Address 40

navigation (web page) 19 navigation table 19 network cable entry restrictions 69 network configuration of intercom 27 network rate 5 Network Setup 27 nightring tones 40 Nightringer 9, 34, 55 Nightringer in peer to peer mode (cannot be used) 34 nightringer settings 35 Nightringer, SIP registration required 34 NTP server 52

on-board relay 10 operating temperature 5

packet time 4 pages (lengthy) 40 part number 5 password

for SIP server login 30

restoring the default 18 payload types 5 pcb dimensions and intrusion sensor range 68 play audio locally (door sensor) 38 play audio locally (intrusion sensor) 38 play tone during DTMF activation 24 point-to-point configuration 32 port

local SIP 30

remote SIP 30 posix timezone string

timezone string 52 POST command 62 power requirement 5 priority

assigning 40

product

configuring 18

parts list 6 product features 3 product overview

product features 3

product specifications 5

supported protocols 4

supported SIP servers 4

typical system installation 2 product specifications 5 protocol 5 protocols supported 4

reboot 60, 61 regulatory compliance 5 remote SIP port 30 reset test function management button 16 resetting the IP address to the default 66, 72 restoring factory default settings 17, 76 restoring the factory default settings 17 return and restocking policy 75 ringtones 40

lengthy pages 40 RJ-45 14 RMA returned materials authorization 73 RMA status 73 rport discovery setting, disabling 31 RTFM button 16 RTFM jumper 16, 17 RTP/AVP 4

Safari (web browser) 3 sales 73 sensor setup page 37 sensor setup parameters 36 sensors 38 server address, SIP 30 service 73 service loop cable routing 70 set the time from the NTP server 52 set time with external NTP server on boot 52 setting up an intercom 9 settings, default 17 SIP

enable SIP operation 30

local SIP port 30

user ID 30

Operations Guide 930853D CyberData Corporation

Page 86

Index

SIP (session initiation protocol) 4 SIP configuration 29

SIP Server 30

SIP configuration parameters

outbound proxy 30, 35 registration and expiration, SIP server lease 30, 35

user ID, SIP 30 SIP registration 30 SIP remote SIP port 30 SIP server 30

password for login 30

SIP servers supported 4

user ID for login 30 SIP settings 31 SIP volume 24 Spare in the Air Policy 75 speaker output 5 SRST 30 static IP addressing 28 subnet mask 18, 28 supported protocols 4

tech support 73 technical support, contact information 73 terminal block, 16 AWG gauge wire 9 TFTP server 4, 71 time zone string examples 57

multicast volume 24 ring volume 24 sensor volume 24 SIP volume 24

volume boost 24

warranty 74 warranty & RMA returns outside of the United States 75 warranty and RMA returns page 75 warranty policy at CyberData 74 web access password 18 web access username 18 web configuration log in address 20 web page

navigation 19 web page navigation 19 web-based intercom configuration 18 weight 5 wget, free unix utility 62 Windows, setting up a TFTP server on 71 wiring the circuit 11

devices less than 1A at 30 VDC 11

unit dimensions—front and side view 67 user ID

for SIP server login 30

username

changing for web configuration access 23 default for web configuration access 20 restoring the default 18

verifying

baud rate 15

network connectivity 15 VLAN ID 28 VLAN Priority 28 VLAN tagging support 28 VLAN tags 28 volume

microphone gain 24

Operations Guide 930853D CyberData Corporation