This manual and related materials are the copyrighted property of CyberData Corporation. No part of
this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or such
products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make
changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by third
parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.
Software or firmware developed by Cyberdata that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.
The IP Endpoint Company
CyberData Corporation930622FOperations Guide
Revision Information
Revision 930622F, which corresponds to firmware version 7.0.0, was released on September 11,
2013, and has the following changes:
• Updates Section 1.2, “Product features”.
• Adds the following text to Ta bl e 2-5, "Home Page Overview"“
“The user can export and edit the device's configuration (in XML format), and then reload it
to a device (or devices) instead of making changes through the web interface.”
• Adds the DTMF duration (milliseconds) setting to Ta bl e 2-6, "Device Configuration
Parameters".
• Updates the description for the Beep on page setting inTa bl e 2-6, "Device Configuration
Parameters".
• Adds the Bypass DTMF Menus (Go straight to page) setting to Ta bl e 2-6, "Device
Configuration Parameters".
• Adds the Send pre-configured DTMF for Analog setting to Tab le 2-6, "Device Configuration
Parameters".
• Adds the Zone (field) setting to Ta bl e 2-6, "Device Configuration Parameters".
• Adds the Zone (box) setting to Ta bl e 2-6, "Device Configuration Parameters".
• Adds the Manual DTMF Entry for Analog Zone setting to Ta bl e 2-6, "Device Configuration
Parameters".
• Adds the VLAN ID (0-4095) setting to Ta bl e 2-7, "Network Configuration Parameters".
• Adds the VLAN Priority (0-7) setting to Ta bl e 2-7, "Network Configuration Parameters".
• Adds the following text to Ta bl e 2-7, "Network Configuration Parameters"“
“Note: The device supports 802.11Q VLAN tagging support. The switch port connected to
the device will need to be in “trunking mode” for the VLAN tags to propagate.”
• Adds the Download Protocol setting to Ta bl e 2-14, "Autoprovisioning Configuration
Parameters".
• Adds the Disable rport Discovery setting to Ta b l e 2-8, "SIP Configuration Parameters".
• Adds the Terminate call after delay (in seconds) setting to Ta bl e 2-8, "SIP Configuration
Parameters".
• Adds the Buffer setting to Ta bl e 2-9, "Multicast Configuration Parameters".
• Adds the Beep setting to Ta bl e 2-9, "Multicast Configuration Parameters".
• Adds the Enter Zone setting to Ta bl e 2-12, "Audio Configuration Parameters".
• Adds the Autoprovision at time (HHMMSS) setting to Tab le 2-14, "Autoprovisioning
Configuration Parameters".
• Adds the Autoprovision when idle (in minutes > 10) setting to Tab le 2-14, "Autoprovisioning
Configuration Parameters".
• Adds the NTP Server setting to Ta bl e 2-14, "Autoprovisioning Configuration Parameters".
• Adds the Posix Timezone String setting to Ta b le 2-14, "Autoprovisioning Configuration
Parameters".
• Adds the Set Time with External NTP Server on boot setting to Ta bl e 2-14,
"Autoprovisioning Configuration Parameters".
• Adds the Periodically update with time server setting to Ta bl e 2-14, "Autoprovisioning
Configuration Parameters".
CyberData Corporation930622FOperations Guide
• Adds the Time update period (in hours) setting to Ta b le 2-14, "Autoprovisioning
Configuration Parameters".
• Adds the Set Time from NTP Server button to Ta bl e 2-14, "Autoprovisioning Configuration
Parameters".
• Adds the Current Time (UTC) in 24 hour format (HHMMSS) setting to Ta bl e 2-14,
"Autoprovisioning Configuration Parameters".
• Adds the Set Time button to Ta bl e 2-14, "Autoprovisioning Configuration Parameters".
• Updates Section 2.3.5.1, “Confirm Power on, Network Connectivity, and Connection Speed”.
The following browsers have been tested against firmware version 7.0.0:
• Internet Explorer (version: 10)
• Firefox (also called Mozilla Firefox) (version: 22.0)
• Chrome (version: 27.0.1453.116)
• Safari (version: 6.0.5)
CyberData Corporation930622FOperations Guide
Important Safety Instructions
GENERAL ALERT
GENERAL ALERT
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(includin
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
tw
grounding prong. The wide blade or the third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles
g amplifiers) that produce heat.
o blades with one wider than the other. A grounding type plug has two blades and a third
, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
een damaged in any way, such as power-supply cord or plug is damaged, liquid has been
b
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
13. Prior to installation, consult local building and electrical code requirements.
Warning
Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.
Warning
Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the floor/wall in accordance with the installation instructions.
CyberData Corporation930622FOperations Guide
Pictorial Alert Icons
GENERAL ALERT
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
ser
ious injury.
General Alert
This pictorial alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the
hazard.
Ground
This pictorial alert indicates the Earth grounding connection point.
Caution: Indicates a potentially hazardous situation which, if not a
moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (tha
The safety guidelines for the equipment in this manual do not purport to address all the safety issues
he equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
of t
health practices and determine the applicability of regulatory limitations prior to use. Potential safety
hazards are identified in this manual through the use of words Danger, Warning, and Caution, the
specific hazard type, and pictorial alert icons.
t is, a safety policy or protection of property).
voided, could result in minor or
CyberData Corporation930622FOperations Guide
Abbreviations and Terms
Abbreviation or TermDefinition
A-lawA standard companding algorithm, used in European digital
communications systems to optimize, i.e., modify, the dynamic range of an
analog signal for digitizing.
AVPAudio Video Profile
Cat 5TIA/EIA-568-B Ca
DHCPDynamic Host Configuration Protocol
LANLocal Area Network
LEDLight Emitting Diode
MbpsMegabits per second.
NTPNetwork Time Protocol
PBXPrivate Branch Exchange
PoEPower over Ethernet (as per IEEE 802.3af standard)
RTFMReset Test Function Management
SIPSession Initiated Protocol
u-lawA companding algorithm, primarily used in the digital telecommunication
UCUnified Communications
VoIPVoice over Internet Protocol
tegory 5
CyberData Corporation930622FOperations Guide
Contents
Chapter 1 Product Overview 1
1.1 How to Identify This Product .....................................................................................................2
1.2 Product features .......................................................................................................................3
B.3.1 Warranty & RMA Returns within the United States ......................................................70
B.3.2 Warranty & RMA Returns outside of the United States ...............................................70
B.3.3 Spare in the Air Policy ..................................................................................................71
B.3.4 Return and Restocking Policy ......................................................................................71
B.3.5 Warranty and RMA Returns Page ................................................................................71
ii
CyberData Corporation930622FOperations Guide
1 Product Overview
The CyberData SIP Paging Adapter is a VoIP endpoint that interfaces analog paging systems with
SIP and Multicast-based audio sources.
The SIP Paging Adapter (SPA) can be configured to support two separate SIP extensions. SIP
extension one passes audio through to the analog output spoken from the caller’s handset.
When called, SIP extension two plays a bell audio that can be used as a night ringer when
configured in a night ring group.
The SPA supports up to 9 user-uploadable messages that can be played by a DTMF command.
The SPA supports a line-In input for playing MOH. During a page or night ring, this input is muted
with its output restored once the page has stopped.
1
CyberData Corporation930622FOperations Guide
1.1 How to Identify This Product
SIP PAGING ADAPTER
RoHS COMPLIANT
011233A / 021059H
Model number
WWW.CYBERDATA.NET
233000001
To identify the SIP Paging Adapter, look for a model number label similar to the one shown in Figure
1-1. The model number on the label should be 011233.
Figure 1-1. Model Number Label
Product Overview
How to Identify This Product
2
CyberData Corporation930622FOperations Guide
1.2 Product features
Product Overview
Product features
3
● Two SIP extensions
● SIP RFC 3261
● Two SIP endpoints (one for Night Ringer)
● Menu system to allow for live pages or playing pre-recorded audio
● RTP Version 2 Multicast and Unicast
● 10k Ohm line out and 600 Ohm connectors for interfacing with analog amplifiers
● Audio Codecs
1
•G.711 U-law
•G.711 A-law
•Speex
•DTMF detection (via RFC 2833)
● Cisco SRST support
● 802.11Q VLAN support
● Ability to import and export configuration
● Auto Provisioning
● Support for NTP server for time keeping
•TFTP or HTTP
•Update at certain times of day
•Update after a certain amount of idle time
● HTTP command interface
● Remote amp fault sensor
● Web-based configuration and firmware upload
● User uploadable audio files
● PoE 802.3af enabled (Power-over-Ethernet)
● 19-inch Rack mount option
1.One of these extensions is a dedicated "night ringer," which is not capable of answering a call, and
will only play a stored message while the call is ringing.
CyberData Corporation930622FOperations Guide
1.3 Product Specifications
Table 1-1. Product Specifications
Specifications
ProtocolSIP RFC 3261 Compatible
Power RequirementPoE or 48V DC
Ethernet I/F10/100 Mbps
Power InputPoE 802.3af or 48VDC
Operating Temperature-10o C to 50o C (14o F to 122o F)
Payload TypesG711
Regulatory ComplianceFCC Class A, UL 60950
Page Port OutputBalanced 600 Ohm 10VPP
Line In:
Input Signal Amplitudes
Input Impedance
2.0 VPP maximum
10k Ohm
Product Overview
Product Specifications
4
Line Out:
Output Signal Amplitudes
Output Level
Total Harmonic Distortion
Output Impedance
Dimensions6.11” L x 4.05” W x 1.15” H
Weight1.2 pounds
Boxed Weight1.8 pounds
Part Number011233
2.0 VPP maximum
+2dBm nominal
0.5% maximum
10k Ohm
CyberData Corporation930622FOperations Guide
2 Setting Up the SIP Paging Adapter
The topics in this chapter provide information on setting up, configuring, and using the SIP Paging
Adapter.
2.1 Parts List
The packaging for the SIP Paging Adapter includes the parts in Ta b l e 2-2.
Table 2-2. Parts List
QuantityPart NameIllustration
1SIP Paging Adapter
1Installation Quick Reference Guide
5
1Mounting Template (located on the last
of the Installation Quick
page
Reference)
1Mounting Kit (part #070057A)
which includes:
(2) #4-6 x 7/8" Mo
(2) #4 x 1-1/4" Round Phillips Wood
rews
Sc
unting Anchors
CyberData Corporation930622FOperations Guide
2.2 Typical Installation
Typical SPA Configuration (600 Ohm output with Supervision switch)
Figure 2-2 illustrates how the SIP Paging Adapter is normally installed as part of a paging system.
Figure 2-2. Typical Installation
Setting Up the SIP Paging Adapter
6
CyberData Corporation930622FOperations Guide
2.3 Connecting the SIP Paging Adapter
Pin 1 Pin2 Pin 3 Pin 4 Pin 5
Line InLine OutPowerPage Port Output
Pin 6Pin 7
48VDC
Before you connect the SIP Paging Adapter, be sure that you have received all of the parts
described in
2.3.1 Connection Options
See Figure 2-3 and Ta bl e 2-1 for the connection options that are available for the SIP Paging
Adapter.
Section 2.1, "Parts List".
Figure 2-3. Connection Options
Setting Up the SIP Paging Adapter
Connection Options
7
Table 2-1. Page Port Output Connections
Pin Description
1Fault Sense Input (Common). See Section 2.3.1.1, "Pin 1 and 2—Fault Sense Input
(Common/Sense)".
2Fault Sense Input (Sense). See Section 2.3.1.1, "Pin 1 and 2—Fault Sense Input
(Common/Sense)".
3Positive 600-Ohm Audio Output
Ohm Audio Output/Audio Ground Reference".
4Negative 600-Ohm Audio Output.
Ohm Audio Output/Audio Ground Reference".
5Audio Ground Reference. See Section 2.3.1.2, "Pin 3, 4, and 5—Positive/Negative 600-Ohm Audio
Output/Audio Ground Reference".
6Relay Contact - Common
Open)".
7Relay Contact - Normally Open
(Common/Normally Open)".
a. The 600-Ohm audio output of the page port is also suited for interfaces with lower input
impedances.
b. 1 Amp at 30 VDC for continuous loads
a
. See Section 2.3.1.2, "Pin 3, 4, and 5—Positive/Negative 600-
a
. See Section 2.3.1.2, "Pin 3, 4, and 5—Positive/Negative 600-
b
. See Section 2.3.1.3, "Pin 6 and 7—Relay Contact (Common/Normally
b
. See Section 2.3.1.3, "Pin 6 and 7—Relay Contact
CyberData Corporation930622FOperations Guide
Setting Up the SIP Paging Adapter
Removable Connector
2.3.1.1 Pin 1 and 2—Fault Sense Input (Common/Sense)
This input was designed as a method of monitoring an external amplifier that is equipped with a fault
sense relay.
When enabled via the web interface (Section 2.4.9, "Configure the Fault Detection Parameters"), this
input (when closed) will play a user uploadable audio file out of the line-out connection and/or place
a SIP call to a pre-determined extension and play that file.
This output allows direct connection to paging amplifiers requiring a "Page Port" type input that
meets a balanced 600 Ohm 10Vpp signal.
2.3.1.3 Pin 6 and 7—Relay Contact (Common/Normally Open)
When enabled on the web interface (Section 2.4.4, "Configure the Device Parameters"), every time
an audio file is played out of the local line-out or 600 Ohm output, the relay will close, thereby
enabling amplifiers with a remote turn-on capability to become active.
8
2.3.2 Removable Connector
Figure 2-4 shows the connector that is removable on the SIP Paging Adapter.
Figure 2-4. Removable Connector
CyberData Corporation930622FOperations Guide
2.3.3 Connect to the Power Source
To set up the SIP Paging Adapter, connect
the device to your network:
Poe
•For PoE, plug one end of an 802.3af
Ethernet cable into the SIP Paging
Adapter Ethernet port. Plug the other
end of the Ethernet cable into your
network. See the figure on the left.
Non-Poe
•For Non-PoE, connect the SIP Paging
Adapter to a 48VDC power supply.
See the figure on the left.
Chassis Ground
•If required, connect the earth
grounding wire to the Chassis Ground. See the figure on the left.
Chassis ground
Chassis Ground
PoE
Non PoE with 48 VDC Power Supply
To use PoE, plug a Cat 5 Ethernet cable from the SIP Paging Adapter Ethernet port to your network.
As an alternative to PoE, you can plug one end of a +48V DC power supply into the SIP Paging
Adapter, and plug the other end into a receptacle. If required, connect the earth grounding wire to
the chassis ground on the back of the unit. See
Figure 2-5. Connecting to the Power Source
Figure 2-5.
Setting Up the SIP Paging Adapter
Connect to the Power Source
9
CyberData Corporation930622FOperations Guide
2.3.4 Connect to the Network
Plug one end of a standard Ethernet cable into the SIP Paging Adapter Ethernet port. Plug the other
end into your network.
Setting Up the SIP Paging Adapter
Figure 2-6. Connecting to the Network
Connect to the Network
10
CyberData Corporation930622FOperations Guide
Setting Up the SIP Paging Adapter
Status
(GREEN/BLUE LED)
Paging
(GREEN LED)
Link
(GREEN/AMBER LED)
Activity
(GREEN LED)
Confirm that the SIP Paging Adapter is Up and Running
2.3.5 Confirm that the SIP Paging Adapter is Up and Running
The LEDs on the front of the SIP Paging Adapter verify the unit’s operations.
Figure 2-7. SIP Paging Adapter LEDs
2.3.5.1 Confirm Power on, Network Connectivity, and Connection Speed
When you plug in the Ethernet cable or power supply:
•The GREEN/BLUE Status LED and the GREEN Paging LED both blink at a rate of 10 times
per second during the initial network setup.
•The round, GREEN/BLUEStatus LED on the front of the SIP Paging Adapter comes on
indicating that the power is on. Once the device has been initialized, this LED blinks at one
second intervals.
•The square, GREEN/AMBERLink LED above the Ethernet port indicates that the network
connection has been established. The Link LED changes color to confirm the auto-negotiated
connection speed:
•The Link LED is GREEN at 10 Mbps.
•The Link LED is AMBER at 100 Mbps.
•The GREENPaging LED comes on after the device is booted and initialized. This LED blinks
when a page is in progress. You can disable Beep on Initialization on the Device Configuration page.
11
2.3.5.2 Verify Network Activity
The square, GREENActivity LED blinks when there is network traffic.
CyberData Corporation930622FOperations Guide
2.3.6 Announcing the IP Address
RTFM Switch
To announce the IP address for the SIP Paging Adapter, briefly press and then quickly release the
RTFM switch. See
NoteThe IP address announcement can be heard if a speaker or amplified speaker is connected
to the unit.
Figure 2-8.
Figure 2-8. RTFM Switch
Setting Up the SIP Paging Adapter
Announcing the IP Address
12
CyberData Corporation930622FOperations Guide
2.3.7 Restore the Factory Default Settings
RTFM Switch
The SIP Paging Adapter is delivered with factory set default values for the parameters in Ta bl e 2-3.
Use the RT
factory default settings.
FM switch (see Figure 2-9) on the back of the unit to restore these parameters to the
Figure 2-9. RTFM Switch
Setting Up the SIP Paging Adapter
Restore the Factory Default Settings
13
NoteWh
en you perform this procedure, the factory default settings are restored. The default
parameters for access are shown in Ta bl e 2-3.
Table 2-3. Factory Default Settings
ParameterFactory Default Setting
IP AddressingDHCP
IP Address
Web Access Usernameadmin
Web Access Passwordadmin
Subnet Mask
Default Gateway
a
a
a
10.10.10.10
255.0.0.0
10.0.0.1
a. Default if there is not a DHCP server present.
To restore these parameters to the factory default settings:
1. Press and hold the RT
FM switch until the status and paging lights come on.
2. Continue to press the switch until after the indicator lights go off, and then release it.
NoteThe “Restoring Defaults
” announcement can be heard if a speaker or amplified speaker is
connected to the unit.
3. The SIP Paging Adapter settings are restored to the factory defaults.
CyberData Corporation930622FOperations Guide
Gather the Required Configuration Information
2.4 Configuring the SIP Paging Adapter
Use this section to configure the SIP Paging Adapter.
2.4.1 Gather the Required Configuration Information
Have the following information available before you configure the SIP Paging Adapter.
2.4.1.1 Static or DHCP Addressing?
Know whether your system uses static or dynamic (DHCP) IP addressing. If it uses static
addressing, you also need to know the values to assign to the following SIP Paging Adapter
parameters:
•IP Address
•Subnet Mask
•Default Gateway
Setting Up the SIP Paging Adapter
14
2.4.1.2 Username and Password for Configuration GUI
Determine the Username and Password that will replace the defaults after you initially log in to the
configuration GUI.
•The Username is case-sensitive, and must be from four to 25 alphanumeric characters long.
•The Password is case-sensitive, and must be from four to 20 alphanumeric characters long.
2.4.1.3 SIP Settings
To configure the SIP parameters, determine whether you want to register with the server. If you do,
determine the number of minutes the registration lease remains valid, and whether you want to
automatically unregister when you reboot. To configure the SIP parameters, you also need to
determine the values for these parameters:
•SIP Server IP Address
•Remote and Local SIP Port Numbers
•SIP User ID, and Authenticate ID and Password for this User ID
CyberData Corporation930622FOperations Guide
2.4.2 SIP Paging Adapter Web Page Navigation
Ta bl e 2-4 shows the navigation buttons that you will see on every SIP Paging Adapter web page.
Table 2-4. V3 Paging Amplifier Web Page Navigation
Web Page ItemDescription
Link to the Home page.
Link to the Device Configuration page.
Link to the Networking page.
Link to go to the SIP Configuration page.
Link to the Multicast Configuration page.
Setting Up the SIP Paging Adapter
SIP Paging Adapter Web Page Navigation
15
Link to go to the Nightringer page.
Link to go to the Fault Detection page.
Link to the Audio Configuration page.
Link to the Event Configuration page.
Link to the Autoprovisioning Configuration page.
Link to the Upgrade Firmware page.
CyberData Corporation930622FOperations Guide
2.4.3 Log in to the Configuration GUI
1. Open your browser to the SIP Paging Adapter IP address.
NoteIf the network does not have access to a DHCP server, the device will default to an IP
address of 10.10.10.10.
NoteMake sure that the PC is on the same IP network as the SIP Paging Adapter.
NoteYou may also download CyberData’s VoIP Discovery Utility program which allows you to
easily find and configure the default web address of the CyberData VoIP products.
CyberData’s VoIP Discovery Utility program is available at the following website address:
The unit ships in DHCP mode. To get to the Home page, use the discovery utility to scan for
the device on the network and open your browser from there.
NoteTo work with the SIP Paging Adapter configuration after the initial configuration, log in using
the IP address you assign to the device.
provides instructions for entering the IP address.
Setting Up the SIP Paging Adapter
Log in to the Configuration GUI
Section 2.4.5, "Configure the Network Parameters"
16
Change the
Default Username
and Password
2. When prompted, use the following default Username and Password to open the configuration
Home page:
Username: admin
Password: admin
To change the default Web access Username and Password:
1. Enter the new Username from four to 25 alphanumeric characters in the Change Username
field. The Username is case-sensitive.
2. Enter the new Password from four to 20 alphanumeric characters in the Change Password
field. The Password is case-sensitive.
3. Enter the new password again in the Re-enter New Password field.
Click Save Settings.
CyberData Corporation930622FOperations Guide
Figure 2-10. Home Page
Setting Up the SIP Paging Adapter
Log in to the Configuration GUI
17
CyberData Corporation930622FOperations Guide
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