CyberData RAL 9003, RAL 9002, 11181, 9003 Operation Manual

SIP-enabled IP Talkback
The IP Endpoint Company
Speaker
Operations Guide
Part #011180, RAL 9002, Gray White, Standard
Part #011181, RAL 9003, Signal White, Optional
Document Part #930468D
for Firmware Version 6.5.3
3 Justin Court
Monterey, CA 93940
(831) 373-2601
SIP-enabled IP Talkback Speaker Operations Guide 930468D
Technical Support  
The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website:
http://www.cyberdata.net/support/contactsupportvoip.php
Phone: (831) 373-2601, Ext. 333 Email: support@cyberdata.net Fax: (831) 373-4193 Company and product information is at www.cyberdata.net.
Part # 011180 Part # 011181
COPYRIGHT NOTICE: © 2013, CyberData Corporation, ALL RIGHTS RESERVED.
This manual and related materials are the copyrighted property of CyberData Corporation. No part of this manual or related materials may be reproduced or transmitted, in any form or by any means (except for internal use by licensed customers), without prior express written permission of CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by CyberData Corporation, CyberData Corporation makes no representation or warranty, express or implied, including any warranty or merchantability or fitness for any purpose, with respect to this manual or the products, software, firmware, and/or hardware described herein, and CyberData Corporation assumes no liability for damages or claims resulting from any use of this manual or such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make changes, without notice, to this manual and to any such product, software, firmware, and/or hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL) “open source” or “free software” licenses. Some of this Open Source Software may be owned by third parties. Open Source Software is not subject to the terms and conditions of the CyberData COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open Source Software is determined by the terms of the GPL, LGPL, or third party, according to who licenses that software.
Software or firmware developed by CyberData that is unrelated to Open Source Software is copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied, modified, reverse-engineered, or otherwise altered without explicit written permission from CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be the trademarks or registered trademarks of their respective owners.
The IP Endpoint Company
CyberData Corporation 930468D Operations Guide
Revision Information
Revision 930468D, which corresponds to firmware version 6.5.3, was released on August 22, 2014, and has the following changes:
Add the following Note at the end of Tab le 2-6, "Device Configuration Parameters":
You can change the Speaker Volume without rebooting the device. You must click on the Save
button and then the Reboot button for other changes to take effect.
Adds the VLAN ID (0-4095) setting to Ta bl e 2-7, "Network Configuration Parameters".
Adds the VLAN Priority (0-7) setting to Ta bl e 2-7, "Network Configuration Parameters".
Updates Step 3, "You must click on the Save button and then the Reboot button for the changes
to take effect." in Section 2.3.4, "Configure the Network Parameters".
Adds the Disable rport discovery setting to Ta b le 2-8, "SIP Configuration Parameters".
Updates the Beep Before Page setting in Tab l e 2-8, "SIP Configuration Parameters" to the following:
When selected, the device will play a beep before a page is sent on SIP pages (works for both
buffered and live pages).
Updates the Re-registration Interval (in seconds) setting description in Ta bl e 2-8, "SIP
Configuration Parameters" to the following:
The SIP Registration lease time in seconds.
Add the following text at the beginning of Section 2.3.7, "Configure the Multicast Parameters":
The Multicast Configuration page allows the device to join up to ten paging zones for receiving
ulaw/alaw encoded RTP audio streams.
A paging zone can consist of one or many CyberData multicast group-enabled products. There
is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
Each multicast group is assigned a priority, allowing simultaneously arriving pages to be
serviced based on importance. Multicast groups are compatible with IGMP through version 3. The device supports simultaneous SIP and Multicast.
Add the following text at the beginning of Section 2.3.11, "Configure the Autoprovisioning
Parameters":
Autoprovisioning can be used to configure your device automatically on boot, after a periodic
delay, after sitting idle for a period of time, or at a specified time.
The autoprovisioning file contains the board configuration in xml format. Autoprovisioned
values in this file will override values stored in on-board memory.
The autoprovisioning file can be hosted with a tftp or a web server and by default is named
according to the MAC address of the device (for example: 0020f7350058.config). The autoprovisioning filename can also be specified.
The device does not have a real time clock but can sync with a network time server on boot.
Adds the NTP Server setting to Ta bl e 2-19, "Autoprovisioning Configuration Parameters".
Adds the Posix Timezone String setting to Tab l e 2-19, "Autoprovisioning Configuration
Parameters".
Adds the Set Time with External NTP Server on boot on boot button to Ta bl e 2-19,
"Autoprovisioning Configuration Parameters".
Adds the Periodically update with time server setting to Tabl e 2-19, "Autoprovisioning
Configuration Parameters".
Operations Guide 930468D CyberData Corporation
Adds the Time update period (in hours) setting to Ta bl e 2-19, "Autoprovisioning Configuration
Parameters".
Adds the Current Time button to Tab le 2-19, "Autoprovisioning Configuration Parameters".
Adds the Current Time (UTC) in 24 hour format (HHMMSS) setting to Ta bl e 2-19,
"Autoprovisioning Configuration Parameters".
Adds the following note to the Autoprovisioning Autoupdate (in minutes) description in Ta bl e 2-
19, "Autoprovisioning Configuration Parameters":
Note: A value of 0 will disable this option.
Adds the following note to the Autoprovision at time (HHMMSS) description in Ta bl e 2-19,
"Autoprovisioning Configuration Parameters":
Note: An empty value will disable this option.
Adds the following note to the Autoprovision when idle (in minutes > 10) description in Ta bl e 2-
19, "Autoprovisioning Configuration Parameters":
Note: A value of 0 will disable this option.
Updates the following text in the Autoprovisioning Autoupdate section:
When the device is set to autoprovision either after a period of time, or when idle, or at a time of
day, the device will do the following:
Re-download the autoprovisioning file.
Compare this new file to the one downloaded on boot, and if it finds differences, force a system
reset.
After rebooting, the board will configure itself according to this new file.
Updates Figure 2-13, "Home Page".
Updates Figure 2-14, "Device Configuration Page".
Updates Figure 2-15, "Network Configuration Page".
Updates Figure 2-16, "SIP Configuration Page".
Updates Figure 2-17, "SIP Configuration Page (continued)".
Updates Figure 2-18, "Nightringer Configuration Setup".
Updates Figure 2-19, "Multicast Configuration Setup".
Updates Figure 2-20, "Audio Configuration Page".
Updates Figure 2-21, "Audio Configuration Page (continued)".
Updates Figure 2-27, "Event Configuration Page".
Updates Figure 2-28, "Autoprovisioning Configuration Page".
Updates Figure 2-29, "Upgrade Firmware Page".
Updates Figure 2-30, "Home Page".
Updates Figure 2-31, "Reboot Page".
Operations Guide 930468D CyberData Corporation
Browsers Supported
The following browsers have been tested against firmware version 6.5.3:
• Internet Explorer (version: 10)
• Firefox (also called Mozilla Firefox) (version: 23.0.1)
• Chrome (version: 29.0.154.66 m)
• Safari (version: 5.1.7)
Operations Guide 930468D CyberData Corporation
Pictorial Alert Icons
GENERAL ALERT
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.
General Alert
This pictoral alert indicates a potentially hazardous situation. This alert will be followed by a hazard level heading and more specific information about the hazard.
Ground
This pictoral alert indicates the Earth grounding connection point.
Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).
The safety guidelines for the equipment in this manual do not purport to address all the safety issues of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and health practices and determine the applicability of regulatory limitations prior to use. Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons.
CyberData Corporation 930468D Operations Guide
Important Safety Instructions
GENERAL ALERT
GENERAL ALERT
GENERAL ALERT
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
13. Prior to installation, consult local building and electrical code requirements.
Warn in g
Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes.
Warn in g
Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.
Warn in g
The PoE connector is intended for intra-building connections only and does not route to the outside plant.
CyberData Corporation 930468D Operations Guide
Abbreviations and Terms
Abbreviation or Term Definition
A-law A standard companding algorithm, used in European digital
communications systems to optimize, i.e., modify, the dynamic range of an analog signal for digitizing.
AVP Audio Video Profile
Cat 5 TIA/EIA-568-B Category 5
DHCP Dynamic Host Configuration Protocol
LAN Local Area Network
LED Light Emitting Diode
Mbps Megabits per Second.
NTP Network Time Protocol
PBX Private Branch Exchange
PoE Power over Ethernet (as per IEEE 802.3af standard)
RTFM Reset Test Function Management
SIP Session Initiated Protocol
u-law A companding algorithm, primarily used in the digital telecommunication
UC Unified Communications
VoIP Voice over Internet Protocol
CyberData Corporation 930468D Operations Guide
Contents
Chapter 1 Product Overview 1
1.1 How to Identify This Product .....................................................................................................1
1.2 Installation ................................................................................................................................2
1.3 Product Features ......................................................................................................................2
1.4 Supported Protocols .................................................................................................................3
1.5 Supported SIP Servers .............................................................................................................3
1.6 Product Specifications ..............................................................................................................4
1.7 Optional Connections (J9 and J10) ..........................................................................................5
1.8 Dimensions ...............................................................................................................................5
1.9 Push-To-Talk Speaker Modes ...................................................................................................6
1.9.1 Normal Mode ..................................................................................................................6
1.9.2 Monitor Mode .................................................................................................................8
Chapter 2 Installing the Talkback Speaker 10
2.1 Parts List ................................................................................................................................10
2.2 Device Configuration ..............................................................................................................11
2.2.1 Connect Power to the Speaker ....................................................................................12
2.2.2 Installation Options .......................................................................................................15
2.2.3 Confirm that the Speaker is Operational and Linked to the Network ..........................20
2.2.4 Confirm the IP Address and Test the Audio .................................................................21
2.2.5 Adjust the Volume ........................................................................................................22
2.2.6 How to Set the Factory Default Settings .......................................................................23
2.3 Configure the Speaker Parameters .......................................................................................24
2.3.1 Talkback Speaker Web Page Navigation ......................................................................25
2.3.2 Log in to the Configuration Home Page .......................................................................26
2.3.3 Configure the Device Parameters ................................................................................29
2.3.4 Configure the Network Parameters ..............................................................................32
2.3.5 Configure the SIP Parameters .....................................................................................34
2.3.6 Configure the Night Ringer Parameters .......................................................................39
2.3.7 Configure the Multicast Parameters .............................................................................41
2.3.8 Configure the Audio Parameters ..................................................................................43
2.3.9 Configure the NTP Server and Clock Parameters ........................................................49
2.3.10 Configure the Event Parameters ................................................................................54
2.3.11 Configure the Autoprovisioning Parameters ...............................................................59
2.3.12 Upgrade the Firmware and Reboot the Talkback Speaker .........................................64
2.4.1 Command Interface Post Commands ..........................................................................69
i
Appendix A Mounting the Speaker 74
A.1 Mount the Speaker ................................................................................................................74
Appendix B Setting up a TFTP Server 77
B.1 Set up a TFTP Server ............................................................................................................77
B.1.1 In a LINUX Environment ..............................................................................................77
B.1.2 In a Windows Environment .........................................................................................77
Appendix C Troubleshooting/Technical Support 78
C.1 Frequently Asked Questions (FAQ) ........................................................................................78
C.2 Documentation .......................................................................................................................78
C.3 Contact Information ................................................................................................................79
C.4 Warranty .................................................................................................................................80
C.4.1 Warranty & RMA Returns within the United States ......................................................80
C.4.2 Warranty & RMA Returns outside of the United States ...............................................81
C.4.3 Spare in the Air Policy ..................................................................................................81
C.4.4 Return and Restocking Policy ......................................................................................81
Operations Guide 930468D CyberData Corporation
C.4.5 Warranty and RMA Returns Page ...............................................................................81
Index 82
Operations Guide 930468D CyberData Corporation
1 Product Overview
GENERAL ALERT
SPEAKER,V2 PAGING,SIP PTT,
CEILING/WALL MNT,RAL9002,RoHS
011180A / 021037C
WWW.CYBERDATA.NET
180000001
Model number
The CyberData SIP-enabled Talkback Speaker is a Power-over-Ethernet (PoE 802.3af) and Voice­over-IP (VoIP) public address loudspeaker that easily connects into existing local area networks with a single CAT5 cable connection. The speaker is compatible with most SIP-based IP PBX. In a non­SIP environment, the speaker is capable of receiving broadcast audio via multicast. Its small footprint and low height allows the speaker to be discretely mounted almost anywhere.
1
Note Prio
r to installation, create a plan for the locations of your speakers.
General Alert
Consult local building and electrical code requirements prior to installation.
1.1 How to Identify This Product
To identify the Talkback Speaker, look for a model number label similar to the one shown in Figure 1-1. The model number on the label should be one of the following:
011180, RAL 9
011181, RAL 9
002, Gray White, Standard Color
003, Signal White, Optional Color
Figure 1-1. Model Number Label
Operations Guide 930468D CyberData Corporation
1.2 Installation
802.3af Compliant Ethernet Switch
IP Phone
12 34 56
IP Talkback IP PBX ServerIP SpeakerRemote Call Button Speaker
Figure 1-2 illustrates a typical configurations for the Talkback Speaker.
See the following sections for other installation options:
Section 2.2.1.3, "Running the Talkback Speaker with Auxiliary Power"
Section 2.2.2.2, "Talkback Speaker with an External Device"
Section 2.2.2.3, "Talkback Speaker with Auxiliary Speaker Connection"
Section 2.2.2.4, "Talkback Speaker with Line Out"
Figure 1-2. Typical Installation
Product Overview
Installation
2
1.3 Product Features
• SIP (RFC 3261) compatible
• Web-based configuration
• Web-based firmware upgradable
• Autoprovisioning support
• Small footprint
• High efficiency speaker driver
• PoE 802.3af Enabled (Powered-over-Ethernet)
• Network and external speaker volume control
• Peer-to-peer capability
• User-uploadable ring and alert tones
• Auto detect for CyberData Clock kit
• Nightringer
• Buffered page
Operations Guide 930468D CyberData Corporation
1.4 Supported Protocols
The Talkback Speaker supports:
•SIP
• Multicast
• HTTP Web-based configuration
Provides an intuitive user interface for easy system configuration and verification of speaker operations.
• DHCP Client
Dynamically assigns IP addresses in addition to the option to use static addressing.
• HTTP TCP Post auto-updating event notification in XML format
• TFTP Client
Facilitates hosting for the configuration file for Autoprovisioning.
• Audio Encodings
PCMU (G.711 mu-law)
PCMA (G.711 A-law)
Packet Time 20 ms
Product Overview
Supported Protocols
3
1.5 Supported SIP Servers
The following link contains information on how to configure the speaker for the supported SIP servers:
http://www.cyberdata.net/support/server/index.html
Operations Guide 930468D CyberData Corporation
Product Overview
Product Specifications
1.6 Product Specifications
Table 1-1. Product Specifications
Category Specification
Audio sensitivity 96dB/1W/1M S.P. Level
Audio output 10 Watts Peak Power
Operating temperature -30 to 55 C (-22 to 131 F)
Ethernet port baud rate 10/100 Mbps
Protocol SIP RFC 3261 Compatible
Power Input (J1) PoE 802.3af (as per IEEE 802.3af standard from a UL-listed, LPS-rated limited power source)
44-57 VDC (48 VDC nominal) at 350mA
or Auxiliary Power Inputa (Terminal Block J10)
Payload types G711, A-law and µ-law
Regulatory compliance FCC Class B, CE
12 VDC at 1A (from a UL-listed, LPS-rated power supply)
4
Warranty 2 years limited
Dimensions 9” x 2.4”
Weight 2.8 lbs./shipping weight of 3.8 lbs.
(1.3 kg/shipping weight of 1.7 kg)
Part number 011180, RAL 9002, Gray White, Standard Color
011181, RAL 9003, Signal White, Optional Color
a.Auxiliary power input for use when PoE power is not available. 12 VDC @ 1A. Do not use auxiliary power input when speaker J1 is connected to a PoE power source.
Operations Guide 930468D CyberData Corporation
1.7 Optional Connections (J9 and J10)
AUX SPEAKER (-)
AUX SPEAKER (+)
BTN SENSE GND
LINE OUT (-)
LINE OUT (+)
RELAY NO
RELAY COM
AUX POWER (-)
AUX POWER (+)
(+12VDC @ 1A)
J10
J9
*Auxiliary power input for use when PoE power is not available. 12 VDC @ 1A.
Relay contacts rated at 30 VDC @ 1A.
Auxiliary 8-Ohm speaker connection (not to be used when the Clock is connected.
Audio line - level output to external audio amplifier. 2v P-P into 10k Ohms.
*Do not use auxiliary power input when speaker J1 is connected to a PoE power source.
Function
FunctionJ10 Connections J9 Connections
BUTTON LED (-)
BUTTON LED (+)
BTN SENSE
9.0 [229]
3.0 [75] Dimensions are in Inches [Millimeter]
Figure 1-3. Optional Connections (J9 and J10)
Product Overview
Optional Connections (J9 and J10)
5
1.8 Dimensions
Figure 1-4 shows the dimensions for the Talkback Speaker.
Figure 1-4. Dimensions
Operations Guide 930468D CyberData Corporation
1.9 Push-To-Talk Speaker Modes
IP Phone
Talkback Speaker
Push the Call Button
Talkback Speaker makes a call or dials a SIP extension.
Phone user dials the Talkback Speaker.
OR
Push the Call Button
1.9.1 Normal Mode
•In Normal Mode, a person can use the Remote Call Button and the Talkback Speaker to call an IP phone or a phone user can call the talkback speaker. See
Figure 1-5. Normal Mode
Push-To-Talk Speaker Modes
Figure 1-5.
Product Overview
6
• Push the Call Button to make a call or dial the SIP extension. See Figure 1-6.
Figure 1-6. Push the Call Button to Make a Call
Operations Guide 930468D CyberData Corporation
Product Overview
Hold down the Call Button while talking
Release the Call Button while listening
Push-To-Talk Speaker Modes
• To talk to someone on the other end, the person at the Talkback Speaker, must hold down the Call Button while they are talking to the person on the other end. See
Figure 1-7.
Figure 1-7. Hold Down the Call Button While Talking
• To listen to someone talking on the other end, the person at the Talkback Speaker must release the Call Button. See
Figure 1-8.
7
Figure 1-8. Release the Call Button While Listening
Operations Guide 930468D CyberData Corporation
1.9.2 Monitor Mode
IP Phone
Ta lk b a ck
Speaker Sound, noise, or activity near the Talkback Speaker
Dial the pre-programmed Monitor Extension
•In Monitor Mode, the person on the phone can listen to any activity that is occurring near the Push-to-Talk Speaker. See
• The Call Button is not used during Monitor Mode.
Monitor Mode is controlled by the phone instead of the Push-to-Talk Speaker.
• To initiate the Monitor Mode, someone on a phone must dial the pre-programmed Monitor Extension. See
Figure 1-9.
Figure 1-9. Monitor Mode
Figure 1-10.
Product Overview
Push-To-Talk Speaker Modes
8
Figure 1-10. Dial the Monitor Extension
Operations Guide 930468D CyberData Corporation
Product Overview
Talking and listening modes are controlled by the phone keypad
Push-To-Talk Speaker Modes
•In Monitor Mode, the "talking mode" and the "listening mode" are controlled by one of the pre- programmed buttons on the phone keypad. Therefore, if someone is in the "listening mode," they must press a pre-programmed keypad button to enter the "talking mode." Conversely, if someone is in the "talking mode," they must press a pre-programmed keypad button to enter the "listening mode."
Figure 1-11. Talking and Listening Modes are Controlled by the Phone Keypad
9
Operations Guide 930468D CyberData Corporation
2 Installing the Talkback Speaker
2.1 Parts List
Ta bl e 2-1 illustrates the parts for each speaker and includes kits for the drop ceiling and drywall
mounting.
Note The installation template for the Talkback Speaker is located on the Installation Quick
Reference Guide that is included in the packaging with each speaker.
Table 2-1. Parts
Quantity Part Name Illustration
1 Talkback Speaker Assembly
1 Installation Quick Reference Guide
10
1 Speaker Mounting Accessory Kit
art #070054A)
(P
1 Remote Call Button Accessory Kit
(P
art #071011A)
Operations Guide 930468D CyberData Corporation
2.2 Device Configuration
Set up and configure each speaker before you mount it.
CyberData delivers each speaker with the following factory default values:
Table 2-2. Factory Network Default Settings—Default of Network
Parameter Factory Default Setting
IP Addressing DHCP
IP Address
Web Access Username admin
Web Access Password admin
Subnet Mask
Default Gateway
a
a
a
a. Default if there is not a DHCP server present.
10.10.10.10
255.0.0.0
10.0.0.1
Installing the Talkback Speaker
Device Configuration
11
Operations Guide 930468D CyberData Corporation
Installing the Talkback Speaker
802.3af Compliant PoE Switch
Cat 5 Ethernet cable
Speaker
Device Configuration
2.2.1 Connect Power to the Speaker
Figure 2-1 through Figure 2-3 illustrates how to connect power to the Talkback Speaker.
2.2.1.1 SIP-enabled IP Talkback Speaker to a 802.3af Compliant PoE Switch
Figure 2-1 illustrates how to connect the Talkback Speaker to a 802.3af compliant PoE switch via a
Cat 5 Ethernet cable.
Figure 2-1. SIP-enabled IP Talkback Speaker to a 802.3af Compliant PoE Switch
12
Operations Guide 930468D CyberData Corporation
Installing the Talkback Speaker
PoE Injector (Part #010867A)
Non PoE Switch
Cat 5 Ethernet cable
Speaker
Device Configuration
2.2.1.2 SIP-enabled IP Talkback Speaker (with PoE Injector) to a 802.3af Compliant PoE Switch
In Figure 2-2, if a PoE switch is not available, you will need a PoE Injector, part #010867A (ordered separately). A PoE Injector is a power supply solution for those who have a standard Non PoE Switch.
Figure 2-2. SIP-enabled IP Talkback Speaker (with PoE Injector) to a Non PoE Switch
13
Operations Guide 930468D CyberData Corporation
2.2.1.3 Running the Talkback Speaker with Auxiliary Power
GENERAL ALERT
GND
AC adaptor +12 VDC @ 1 Amps (UL-listed, LPS-rated)
+12 VDC
Speaker
AUX SPEAKER (-) AUX SPEAKER (+) BTN SENSE GND LINE OUT (-) LINE OUT (+) BUTTON LED (-)
BTN SENSE
BUTTON LED (+)
RELAY NO
RELAY COM
AUX POWER (-)
AUX POWER (+)
(+12VDC @ 1A)
J10
J9
In Figure 2-3, the power for the Talkback Speaker can either come from an 802.3af Network connection or from an external source.
Caution
Operational Note: Do not connect an auxiliary power supply when the
Talkback Speaker is connected to a PoE power source through J1. Improper operation or equipment damage may occur.
Figure 2-3. Running the V2 Speaker with Auxiliary Power
Installing the Talkback Speaker
Device Configuration
14
Operations Guide 930468D CyberData Corporation
2.2.2 Installation Options
AUX SPEAKER (-) AUX SPEAKER (+) BTN SENSE GND LINE OUT (-) LINE OUT (+)
BUTTON LED (+)
RELAY NO
RELAY COM
AUX POWER (-)
AUX POWER (+)
(+12VDC @ 1A)
J10
J9
Speaker
Back View
BTN SENSE
BUTTON LED (-)
This section shows various installation options for the Talkback Speaker.
2.2.2.1 Running the Talkback Speaker with a Remote Call Button
In Figure 2-3, the VoIP Remote Call Button enables calls to the Talkback Speaker that can be initiated or answered from a remotely-mounted switch. When enabled through the web interface, if the Remote Call Button is pressed, the speaker would initiate a SIP call to a predetermined extension.
When the SIP Talkback Speaker is called from a remote phone and Auto-Answer is not enabled within the unit’s Web interface, the LED on the Remote Button will blink. The call will be answered when the button is pressed.
Figure 2-4. Running the V2 Speaker with a Remote Call Button
Installing the Talkback Speaker
Device Configuration
15
Operations Guide 930468D CyberData Corporation
2.2.2.2 Talkback Speaker with an External Device
Alert Strobe
High PIV Ultrafast Switching Diode
Output Contacts AC or DC-rated depending upon controlled device requirements
DC Power Supply (Max. 30 VDC @ 1A)
Solid State or Mechanical Relay
AC or DC Power Source as required by an external device
IN
OUT
External device such as an electric door strike or strobe light
Speaker
AUX SPEAKER (-) AUX SPEAKER (+) BTN SENSE GND LINE OUT (-) LINE OUT (+) BUTTON LED (-)
BTN SENSE
BUTTON LED (+)
RELAY NO
RELAY COM
AUX POWER (-)
AUX POWER (+)
(+12VDC @ 1A)
J10
J9
In Figure 2-5, when the Talkback Speaker is called from a remote phone, the relay on the speaker can be programmed to drive an external device such as an alert strobe. This external device may also be addressed from a separate Unified Communication (UC) server.
Figure 2-5. Talkback Speaker with an External Device
Installing the Talkback Speaker
Device Configuration
16
Operations Guide 930468D CyberData Corporation
2.2.2.3 Talkback Speaker with Auxiliary Speaker Connection
GENERAL ALERT
8 Ohm Auxiliary Speaker
High-purity copper 16-gauge wire and a maximum length of 20 feet
Speaker
(Part #011120, RAL 9002)
*When using the second speaker connection,
the analog volume control needs to be disabled.
*Because of the limitations of PoE power,
when running the V2 Speaker with a second auxiliary speaker, the analog or digital volume level setting must not exceed a setting of 6.
(Part #011121, RAL 9003)
AUX SPEAKER (-) AUX SPEAKER (+) BTN SENSE GND LINE OUT (-) LINE OUT (+) BUTTON LED (-)
BTN SENSE
BUTTON LED (+)
RELAY NO
RELAY COM
AUX POWER (-)
AUX POWER (+)
(+12VDC @ 1A)
J10
J9
GENERAL ALERT
In Figure 2-6, the Talkback Speaker supports an amplified audio output for a second analog speaker. While the total speaker wattage is the same, by connecting a low cost analog speaker, additional co
verage can be realized.
Caution
Operational Note: Because of the limitations of PoE power, when running the
Talkback Speaker with a second auxiliary speaker, the analog or digital volume level setting must not exceed a setting of 6.
Figure 2-6. Talkback Speaker with Auxiliary Speaker Connection
Installing the Talkback Speaker
Device Configuration
17
Operations Guide 930468D CyberData Corporation
Caution
Operational Note: You must not use the Talkback Speaker in combination with
both a Clock Kit and an auxiliary speaker. The V2 Speaker may only be used separately with an auxiliary speaker or used separately with a Clock Kit. See
Figure 2-7, "Clock Kit with Extra Speaker Connection is NOT ALLOWED."
Installing the Talkback Speaker
8 Ohm Analog Speaker
16 gauge wire and a maximum length of 20 feet
(CD Part Number 011072)
NOT ALLOWED
VoIP Clock Kit (Wall Mount Version)
Device Configuration
Figure 2-7. Clock Kit with Extra Speaker Connection is NOT ALLOWED.
18
Operations Guide 930468D CyberData Corporation
2.2.2.4 Talkback Speaker with Line Out
AUX SPEAKER (-) AUX SPEAKER (+) BTN SENSE GND LINE OUT (-) LINE OUT (+) BUTTON LED (-)
BTN SENSE
BUTTON LED (+)
RELAY NO
RELAY COM
AUX POWER (-)
AUX POWER (+)
(+12VDC @ 1A)
J10
J9
Office area in Factory
Factory Floor
Amplifier
Line Out: Output Signal Amplitudes 2.0 VPP maximum Output Level +2dBm nominal Total Harmonic Distortion 0.5% maximum Output Impedance 10k ohm
Speaker
In Figure 2-8, for areas that require more speaker volume, the Talkback Speaker can be connected directly to an auxiliary amplifier to drive additional horns or speakers. This is done through the line­out connection.
Figure 2-8. Talkback Speaker with Line Out
Installing the Talkback Speaker
Device Configuration
19
Operations Guide 930468D CyberData Corporation
Installing the Talkback Speaker
Speaker Status (Green)
Network Link/Activity (Yellow)
Device Configuration
2.2.3 Confirm that the Speaker is Operational and Linked to the Network
After connecting the speaker to the 802.3af compliant Ethernet hub, the LEDs on the speaker face confirm that the speaker is operational and linked to the network.
Figure 2-9. Status and Activity LEDs
20
2.2.3.1 Status LED
After supplying power to the speaker:
1. The green power/status LED and the yellow network LED comes on immediately.
2. After about 23 seconds with a static IP address (or 27 seconds if the board is set to use DHCP), the green LED will blink twice to indicate that the board is fully booted. The speaker will beep at this time if the
Beep on Initialization option is enabled on the Device Configuration Page (see
Section 2.3.3, "Configure the Device Parameters").
Note If the board is set to use DHCP and there is not a DHCP server available on the network, it
will try 12 times with a three second delay between tries and eventually fall back to the programmed static IP address (by default 10.10.10.10). This process will take approximately 80 seconds.
Note The front power/status LED will remain solid on during operation.
2.2.3.2 Link LED
The Link LED is illuminated when the network link to the speaker is established.
The Link LED blinks to indicate network traffic.
Operations Guide 930468D CyberData Corporation
2.2.4 Confirm the IP Address and Test the Audio
RTFM button
2.2.4.1 Reset Test Function Management (RTFM) Button
When the speaker is operational and linked to the network, use the Reset Test Function Management (RTFM) button ( speaker’s IP Address and test that the audio is working.
Note Using the RTFM button will lock the digital volume level to 4 and disable the analog volume
control dial.
Figure 2-10) on the speaker face to announce and confirm the
Figure 2-10. RTFM Button
Installing the Talkback Speaker
Device Configuration
21
To announce a speaker’s current IP address, press and release the RTFM button within a five second window.
Note The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or
default to 10.10.10.10 if a DHCP server is not present).
Note Pressing and holding the RTFM button for longer than five seconds will restore the speaker
to the factory default settings.
Operations Guide 930468D CyberData Corporation
2.2.5 Adjust the Volume
Volume control dial
To adjust the speaker volume, turn the Vo lume control dial (Figure 2-11) on the speaker face.
Note The Talkback Speaker has two volume controls: Internal (web-based) and External
(volume knob). The external volume control can be disabled from the web interface by selecting
2.3.3, "Configure the Device Parameters").
Installing the Talkback Speaker
Device Configuration
Use Digital Volume Control on the Device Configuration Page (see Section
Figure 2-11. Volume Control
22
Operations Guide 930468D CyberData Corporation
2.2.6 How to Set the Factory Default Settings
RTFM button
2.2.6.1 RTFM Button
When the speaker is operational and linked to the network, use the Reset Test Function Management (RTFM) button (
Figure 2-12) on the speaker face to set the factory default settings.
Figure 2-12. RTFM Button
Installing the Talkback Speaker
Device Configuration
23
To set the factory default settings:
1. Press and hold the RTFM button for more than five seconds.
2. The speaker announces that it is restoring the factory default settings.
Note The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or
default to 10.10.10.10 if a DHCP server is not present).
Operations Guide 930468D CyberData Corporation
2.3 Configure the Speaker Parameters
To configure the speaker online, use a standard web browser.
Installing the Talkback Speaker
Configure the Speaker Parameters
24
Configure each speaker and verify its operation be speaker, refer to
Appendix A, "Mounting the Speaker" for instructions.
All speakers are initially configured with the de
Note Wh
en configuring more than one speaker, attach the speakers to the network and configure
fore you mount it. When you are ready to mount a
fault IP settings indicated in Tab le 2-3:
one at a time to avoid IP address conflicts
Table 2-3. Factory Network Default Settings—Default of Network
Parameter Factory Default Setting
IP Addressing DHCP
IP Address
Web Access Username admin
Web Access Password admin
Subnet Mask
Default Gateway
a
a
a
10.10.10.10
255.0.0.0
10.0.0.1
a. Default if there is not a DHCP server present.
Operations Guide 930468D CyberData Corporation
2.3.1 Talkback Speaker Web Page Navigation
Ta bl e 2-4 shows the navigation buttons that you will see on every Talkback Speaker web page.
Table 2-4. V2 Paging Amplifier Web Page Navigation
Web Page Item Description
Link to the Home page.
Link to the Device Configuration page.
Installing the Talkback Speaker
Configure the Speaker Parameters
25
Link to the Ne
Link to go to the SIP Configuration page.
Link to go to the Nightring
Link to the Mul
Link to the A
Link to the Cloc
Link to the Event Configuration page.
Link to the Autoprovisioning Configuration page.
Link to the Update F
tworking page.
er page.
ticast Configuration page.
udio Configuration page.
k Configuration page.
irmware page.
a
a.This page is used only if the CyberData Clock Kit (part number 011023 [wall-mounted version] or 011024 [flush-mounted version]) is installed.
Operations Guide 930468D CyberData Corporation
2.3.2 Log in to the Configuration Home Page
1. Open your browser to the Talkback Speaker IP address.
Note If the network does not have access to a DHCP server, the device will default to an IP
address of 10.10.10.10.
Note Make sure that the PC is on the same IP network as the Talkback Speaker.
Note You may also download CyberData’s VoIP Discovery Utility program which allows you to
easily find and configure the default web address of the CyberData VoIP products.
CyberData’s VoIP Discovery Utility program is available at the following website address:
http://www.cyberdata.net/support/voip/discovery_utility.html
Note The Speaker ships in DHCP mode. To get to the Home page, use the discovery utility to
scan for the device on the network and open your browser from there.
Installing the Talkback Speaker
Configure the Speaker Parameters
26
Operations Guide 930468D CyberData Corporation
Installing the Talkback Speaker
Configure the Speaker Parameters
2. When prompted, use the following default Web Access Username and Web Access Password to access the Home Page (
Figure 2-13):
Web Access Username: admin
Web Access Password: admin
Figure 2-13. Home Page
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Operations Guide 930468D CyberData Corporation
Installing the Talkback Speaker
Configure the Speaker Parameters
3. On the Home Page, review the setup details and navigation buttons described in Ta b le 2-5.
Table 2-5. Home Page Overview
28
Web Page Item
Description
Device Settings
Device Name Shows the device name (25 character limit).
Change Username Type in this field to change the username (25 character limit).
Change Password Type in this field to change the password (19 character limit).
Re-enter Password
Type the password again in this field to confirm the new password (19 character limit).
Current Settings
Serial Number Shows the device serial number.
Mac Address Shows the device Mac address.
Firmware Version Shows the current firmware version.
IP Addressing Shows the current IP addressing setting (D
HCP or Static).
IP Address Shows the current IP address.
Subnet Mask Shows the current subnet mask address.
Default Gateway Shows the current default gateway address.
DNS Server 1 Shows the current DNS Server 1 address.
DNS Server 2 Shows the current DNS Server 2 address.
Speaker Volume Shows the current speaker volume mode:
Digital (w
eb page) or Analog (volume knob).
SIP Mode is Shows the current status of the SIP Mode.
Multicast Mode is Shows the current status of the Multicast Mode.
Clock is Shows the current status of the Clock.
Event Reporting is Shows the current status of the Event Reporting.
Nightringer is Shows the current status of the Nightringer.
Primary SIP Server Shows the current status of the Primary SIP Server.
Backup Server 1 Shows the current status of Backup Server 1.
Backup Server 2 Shows the current status of Backup Server 2.
Monitor SIP Server Shows the current status of the Monitor SIP Server.
Monitor Server 1 Shows the current status of Monitor Server 1.
Monitor Server 2 Shows the current status of Monitor Server 2.
Click the Sa
ve button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Rebo
ot button to reboot the system.
Operations Guide 930468D CyberData Corporation
2.3.3 Configure the Device Parameters
1. Click the Device Configuration button to open the Device Configuration page. See Figure 2-14.
Figure 2-14. Device Configuration Page
Installing the Talkback Speaker
Configure the Speaker Parameters
29
Operations Guide 930468D CyberData Corporation
Installing the Talkback Speaker
Configure the Speaker Parameters
2. On the Device Configuration page, you may enter values for the parameters indicated in
Ta bl e 2-6.
Table 2-6. Device Configuration Parameters
Web Page Item Description
Volume Settings
Use Digital Volume Control When selected, you can bypass the analog volume knob on the front
of the speaker. The volume level will only be determined by the digital Speaker Volume setting on the Device Configuration page.
Speaker Volume Type the desired speaker volume level into this field
(1 character limit).
Volume Boost When Volume Boo s t is enabled, the device will play at a higher
volume at the risk of having the audio clip at very high levels.
Relay Settings
Activate Relay with DTMF Code When selected, the relay can be activated with a DTMF code.
DTMF Activation Code Type the desired DTMF activation code (25 character limit).
30
DTMF Activation Duration (in seconds)
Type the desired DTMF activation duration (in seconds) (2 character limit [activation times now go up to 99 seconds]).
NOTE: A DTMF activation duration of 0 will toggle the relay indefinitely or until the activation code is sent again
Activate Relay During Ring When selected, the relay will be activated for as long as the call is
active.
NOTE: When the phone is set to Auto Answer, it will not ring and this option does nothing.
Activate Relay During Night Ring Check this box to activate the relay for as long as a Night Ring tone is
ringing.
Activate Relay While Call Active When selected, the relay will be activated for as long as the call is
active.
Activate Relay on Button Press When selected, the relay will be activated when the Call Button is
pressed.
Relay on Button Press Timeout (in seconds)
Type the desired time (in seconds) that you want the relay to activate after the Call Button is pressed (1 character limit).
Miscellaneous Settings
Beep on Initialization When selected, you will hear a beep when the speaker initializes.
Auto-Answer Incoming Calls When selected, the device will automatically answer incoming calls.
When Auto Answer is Off, the device will play a ringtone through the speaker.
Button Lit When Idle When selected, the Call Button remains lit when idle.
Play Ringback Tone When selected, you will hear a ringback tone while making a call.
Blink button LED on monitor call When selected, the button LED will flash on and off during a monitor
Operations Guide 930468D CyberData Corporation
call.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Installing the Talkback Speaker
Configure the Speaker Parameters
Table 2-6. Device Configuration Parameters (continued)
Web Page Item Description
Click on the Tes t Audio button to do an audio test. When the Test Audio button is pressed, you will hear a voice message for testing the
device audio quality and volume.
Click on the Test Microphone button to do a microphone test. When the Test Microphone button is pressed, the following occurs:
1. The device will immediately start recording 3 seconds of audio.
2. The device will beep (indicating the end of recording).
3. The device will play back the recorded audio.
Click on the Test Relay button to do a relay test.
Click on the Reboot button to reboot the system.
Note You can change the Speaker Volume without rebooting the device. You must click on the
Save button and then the Reboot button for other changes to take effect.
31
Operations Guide 930468D CyberData Corporation
2.3.4 Configure the Network Parameters
1. Click the Networking button to open the Network Configuration page (Figure 2-15).
Figure 2-15. Network Configuration Page
Installing the Talkback Speaker
Configure the Speaker Parameters
32
Operations Guide 930468D CyberData Corporation
Installing the Talkback Speaker
Configure the Speaker Parameters
2. On the Network Configuration page, enter values for the parameters indicated in Tabl e 2-7.
Table 2-7. Network Configuration Parameters
Web Page Item Description
Stored Network Settings Shows the settings stored in non-volatile memory.
IP Addressing Select either DHCP IP Addressing or Static IP Addressing by
marking the appropriate radio button. If you select Static, configure the remaining parameters indicated in
Table 2-7. If you select DHCP,
go to Step 3.
IP Address Enter the Static IP address.
Subnet Mask Enter the Subnet Mask address.
Default Gateway Enter the Default Gateway address.
DNS Server 1 Enter the DNS Server 1 address.
DNS Server 2 Enter the DNS Server 2 address.
VLAN ID (0-4095) Enter the VLAN ID number.
Note: The device supports 802.11Q VLAN tagging support. The switch port connected to the device will need to be in “trunking mode” for the VLAN tags to propagate.
VLAN Priority (0-7) Enter the VLAN priority number.
DHCP Timeout
33
DHCP Timeout in seconds Enter the desired timeout duration (in seconds) that the device will
wait for a response from the DHCP server before defaulting back to the stored static IP address.
Note: A value of -1 will cause the device to retry indefinitely and a value of 0 will cause the device to reset to a default of 60 seconds.
Current Network Settings Shows the current network settings.
IP Address Shows the current Static IP address.
Subnet Mask Shows the current Subnet Mask address.
Default Gateway Shows the current Default Gateway address.
DNS Server 1 Shows the current DNS Server 1 address.
DNS Server 2 Shows the current DNS Server 2 address.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
3. You must click on the Save button and then the Reboot button for the changes to take effect.
Operations Guide 930468D CyberData Corporation
2.3.5 Configure the SIP Parameters
1. Click SIP Config to open the SIP Configuration page (Figure 2-17).
Note For specific server configurations, go to the following website address:
http://www.cyberdata.net/support/server/index.html
Figure 2-16. SIP Configuration Page
Installing the Talkback Speaker
Configure the Speaker Parameters
34
Operations Guide 930468D CyberData Corporation
Installing the Talkback Speaker
Configure the Speaker Parameters
Figure 2-17. SIP Configuration Page (continued)
35
Operations Guide 930468D CyberData Corporation
Installing the Talkback Speaker
Configure the Speaker Parameters
2. On the SIP Configuration page, you may enter values for the parameters indicated in Ta bl e 2-
8.
Table 2-8. SIP Configuration Parameters
Web Page Item Description
Primary SIP Server Shows the current status of the Primary SIP Server.
Backup Server 1 Shows the current status of Backup Server 1.
Backup Server 2 Shows the current status of Backup Server 2.
Monitor SIP Server Shows the current status of the Monitor SIP Server.
Monitor Server 1 Shows the current status of Monitor Server 1.
Monitor Server 2 Shows the current status of Monitor Server 2.
Enable SIP Operation Enables or disables SIP operation.
SIP Settings
SIP Server Use this field to set the address (in dotted decimal notation or as
a canonical name) for the Primary SIP Server. This field can accept canonical names of up to 255 characters in length.
Backup SIP Server 1
Backup SIP Server 2
• If all of the Primary SIP Server and Backup SIP Server fields are populated, the device will attempt to stay registered with all three servers all of the time. You can leave the Backup SIP Server 1 and Backup SIP Server 2 fields blank if they are not needed.
• In the event of a registration failure on the Primary SIP Server, the device will use the next highest priority server for outbound calls (Backup SIP Server 1). If Backup SIP Server 1 fails, the device will use Backup SIP Server 2.
• If a higher priority SIP Server comes back online, the device will switch back to this server.
36
Use Cisco SRST When selected, the backup servers are handled according to
Cisco SRST (Survivable Remote Site Telephony).
Remote SIP Port Type the Remote SIP Port number (default 5060)
(8 character limit).
Local SIP Port Type the Local SIP Port number (default 5060)
(8 character limit).
Outbound Proxy Type the Outbound Proxy as either a numeric IP address in
dotted decimal notation or the fully qualified host name (255 character limit [FQDN]).
Outbound Proxy Port Type the Outbound Proxy Port number (8 character limit).
SIP User ID Type the SIP User ID for the Primary SIP Server
(up to 64 alphanumeric characters).
Authenticate ID Type the Authenticate ID for the Primary SIP Server
(up to 64 alphanumeric characters).
Authenticate Password Type the Authenticate Password for the Primary SIP Server
(up to 64 alphanumeric characters).
Primary Monitor User ID Type the Monitor User ID for the Primary SIP Server
(up to 64 alphanumeric characters).
Register with a SIP Server Enable or disable SIP Registration.
Operations Guide 930468D CyberData Corporation
Installing the Talkback Speaker
Configure the Speaker Parameters
Table 2-8. SIP Configuration Parameters (continued)
Web Page Item Description
Re-registration Interval (in seconds) The SIP Registration lease time in seconds.
Unregister on Reboot When selected, on boot, the speaker will first register with a SIP
server with a expiration delay of 0 seconds. This has the effect of unregistering any current devices on this extension.
Disable rport discovery When selected, the device is prevented from including the public
WAN IP address in the contact information sent to remote SIP servers. This setting will generally only need to be enabled when using an SBC in conjunction with a remote SIP server.
Beep Before Page When selected, the device will play a beep before a page is sent
on SIP pages (works for both buffered and live pages).
Call Disconnection
Terminate call after delay (in seconds) Type the desired number of seconds that you want to transpire
before a call is terminated.
Note: A value of 0 will disable this function.
RTP Settings
RTP Port (even) Specify the port number used for the RTP stream after
establishing a SIP call. This port number has to be an even number and defaults to 10500.
Dial Out Settings
Dial Out Extension Type the dial out extension number (64 character limit).
Note: For information about dial-out extension strings and DTMF tones, see Section 2.3.5.1, "Dial Out Extension Strings
and DTMF Tones (using rfc2833)".
Extension ID Type the desired Extension ID (64 character limit).
Monitor
37
DTMF toggle key Specify the phone keypad button that you want to use to toggle
back and forth between the talking and listening mode when the device is in Monitor Mode.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
3. You must click on the Save button and then the Reboot button for the changes to take effect.
Operations Guide 930468D CyberData Corporation
2.3.5.1 Dial Out Extension Strings and DTMF Tones (using rfc2833)
On the SIP Configuration Page, dial out extensions support the addition of comma delimited pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three seconds aft seconds. A pause of one second will be sent after each numerical digit.
Extension String Resulting Action
302 Dial out extension 302 and establish a call
302,2 Dial out extension 302 and establish a call, wait 3 seconds then send the
302,25,,,4,,1 Dial out extension 302 and establish a call, wait 3 seconds then send the
er a call is first established with a remote device. Subsequent commas will pause for 2
Table 2-9. Examples of Dial-Out Extension Strings
DTMF tone '2'
DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1
Installing the Talkback Speaker
Configure the Speaker Parameters
38
Note The ma
ximum number of total characters in the dial-out field is 64.
Operations Guide 930468D CyberData Corporation
2.3.6 Configure the Night Ringer Parameters
1. Click on the Nightringer button to open the Nightringer Configuration page. See Figure 2-18.
Figure 2-18. Nightringer Configuration Setup
Installing the Talkback Speaker
Configure the Speaker Parameters
39
Operations Guide 930468D CyberData Corporation
Installing the Talkback Speaker
Configure the Speaker Parameters
2. On the Nightringer Configuration page, enter values for the parameters indicated in Ta bl e 2-10.
Table 2-10. Nightringer Configuration Parameters
Web Page Item Description
Enable Nightringer When the nightringer is enabled, the ceiling speaker will
attempt to register a second extension with the SIP server. Any calls made to this extension will play a ringtone.
Enable Nightringer [nightring status]
Nightringer Settings
SIP Server Type the SIP server represented as either a numeric IP
address in dotted decimal notation.
Remote SIP Port Type the Remote SIP Port number (default 5060)
(8 character limit).
Local SIP Port Type the Local SIP Port number (default 5060)
(8 character limit). Note: Th
is value cannot be the same as the Local SIP Port
found on the SIP Configuration Page.
Outbound Proxy Type the Outbound Proxy as either a numeric IP address in
d decimal notation or the fully qualified host name
dotte (255 character limit [FQDN]).
Outbound Proxy Port Type the Outbound Proxy Port number (8 character limit).
40
User ID Type the Us
Authenticate ID Ty pe the A
er ID (up to 64 alphanumeric characters).
uthenticate ID (up to 64 alphanumeric
characters).
Authenticate Password Type the A
uthenticate Password (up to 64 alphanumeric
characters).
Re-registration Interval (in seconds) Type the SIP Registration lease time in minutes (default is
utes) (8 character limit). Re-registration Interval (in
60 min seconds)
Click the Sa
ve button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Rebo
ot button to reboot the system.
3. You must click on the Save button and then the Reboot button for the changes to take effect.
Operations Guide 930468D CyberData Corporation
2.3.7 Configure the Multicast Parameters
The Multicast Configuration page allows the device to join up to ten paging zones for receiving ulaw/alaw encoded RTP audio streams.
A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
Each multicast group is assigned a priority, allowing simultaneously arriving pages to be serviced based on importance. Multicast groups are compatible with IGMP through version 3. The device supports simultaneous SIP and Multicast.
1. Click on the Multicast Configuration button to open the Multicast Configuration page. See
Figure 2-19.
Figure 2-19. Multicast Configuration Setup
Installing the Talkback Speaker
Configure the Speaker Parameters
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Operations Guide 930468D CyberData Corporation
Installing the Talkback Speaker
Configure the Speaker Parameters
2. On the Multicast Configuration page, enter values for the parameters indicated in Ta bl e 2-11.
42
Table 2-11. Multicast Configuration Paramete
rs
Web Page Item Description
Enable Multicast Operation Enables or disables multicast operation.
Device Settings
Priority Indicates the priority for the multicast group. Priority 9 is the
highest (emergency streams). 0 is the lowest (background music). See Section 2.3.7.1, "Assigning Priority" for more details.
Address Enter the multicast IP Address for this multicast group (15
aracter limit).
ch
Port (range can be from 2000 to 65535) Enter the port number for this multicast group (5 character
limit).
Note: The webpage will enforce this restriction.
Name Assign a descriptive name for this multicast group (25
ch
aracter limit).
Buffer When buffering is enabled for a multicast stre
any audio received on this socket to memory and play it back when the stream is stopped or the buffer is full.
Beep When selected, the device will play a beep before multicast
audi
Relay When selected, the device will activate a relay before
ulticast audio is sent.
m
multicast ports have to be even values. The
am, it will store
o is sent.
3. You must click on the Save button and then the Reboot button for the changes to take effect.
2.3.7.1 Assigning Priority
The device will prioritize simultaneous audio streams according to their priority in the list.
If both SIP and Multicast is enabled, SIP audio streams are considered priority 4.5. SIP audio will
upt multicast streams with priority 0 through 4 and will be interrupted by multicast streams with
interr priority 5 through 9.
During priority 9 m
Note SIP calls
prioritized.
Ringtones and Nightringtones
Ringtones all play at the same priority level. This means that it is possible to have a nightring tone and a normal ringtone playing at the same time.
Click the Sa
Note: Y
Click on the Rebo
ve button to save your configuration settings.
ou need to reboot for changes to take effect.
ot button to reboot the system.
ulticast streams, the volume is set to maximum.
, multicast streams, ring tones, ringback tones, and nightring tones are all
Operations Guide 930468D CyberData Corporation
2.3.8 Configure the Audio Parameters
Click the Audio Config button to open the Audio Configuration page. See Figure 2-20 and Figure
2-21. The Audio Configuration page is used to add custom audio to the board. User uploaded
audio will take precedence over the audio files shipped with the Intercom.
Figure 2-20. Audio Configuration Page
Installing the Talkback Speaker
Configure the Speaker Parameters
43
Operations Guide 930468D CyberData Corporation
Installing the Talkback Speaker
Configure the Speaker Parameters
Figure 2-21. Audio Configuration Page (continued)
44
Operations Guide 930468D CyberData Corporation
Installing the Talkback Speaker
Configure the Speaker Parameters
On the Audio Configuration page, enter values for the parameters indicated in Tabl e 2-12.
Note Each entry on the Audio Configuration page replaces one of the stock audio files on the
board. When the input box displays the word default, the Talkback Speaker is using the stock audio file. If that file is replaced with a user file, it will display the uploaded filename.
Table 2-12. Audio Configuration Parameters
Web Page Item Description
Audio Files
0-9 The name of the audio configuration option is the same as the spoken audio that
plays on the board (24 character limit).
'0' corresponds to the spoken word “zero.”
'1' corresponds to the spoken word “one.”
'2' corresponds to the spoken word “two.”
'3' corresponds to the spoken word “three.”
'4' corresponds to the spoken word “four.”
'5' corresponds to the spoken word “five.”
'6' corresponds to the spoken word “six.”
'7' corresponds to the spoken word “seven.”
'8' corresponds to the spoken word “eight.”
'9' corresponds to the spoken word “nine.”
Dot Corresponds to the spoken word “dot.” (24 character limit)
45
Audiotest Corresponds to the message “This is the CyberData IP speaker test message...”
(24 character limit)
Pagetone Corresponds to a simple tone used for beep on initialization and beep on page
(24 character limit).
Talk While in Monitor Mode, the person at the phone will hear the word “talk” when they
are switching from the “listening mode” to the “talking mode.”
Listen While in Monitor Mode, the person at the phone will hear the word “listen” when
they are switching from the “talking mode” to the “listening mode.”
Your IP Address is Corresponds to the message “Your IP address is...” (24 character limit).
Rebooting Corresponds to the spoken word “Rebooting” (24 character limit).
Restoring default Corresponds to the message “Restoring default” (24 character limit).
Ringback Tone This is the ringback tone that plays when calling a remote extension
(24 character limit).
Ring Tone This is the tone that plays when set to ring when receiving a call
(24 character limit).
Night Ring Specifies the ringtone for nightring. By default this parameter uses the same audio
file that is selected for the Ring Tone parameter.
The Browse button will allow you to navigate to and select an audio file.
The Play button will play that audio file.
Operations Guide 930468D CyberData Corporation
Table 2-12. Audio Configuration Parameters (continued)
Web Page Item Description
The Delete button will delete any user uploaded audio and restore the stock audio file.
The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre- existing user-uploaded audio files.
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2.3.8.1 User-created Audio Files
User created audio files should be saved in the following format:
RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz
You can use the free utility Audacity to convert audio files into this format. See Figure 2-22 through
Figure 2-24.
Figure 2-22. Audacity 1
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Figure 2-23. Audacity 2
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When you export an audio file with Audacity, save the output as:
WAV (Microsoft) signed 16 bit PCM
WAV (Microsoft) signed 16 bit PCM.
Figure 2-24. WAV (Microsoft) signed 16 bit PCM
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2.3.9 Configure the NTP Server and Clock Parameters
Click the Clock Config button to open the NTP Server and Clock Configuration page. See Figure 2-25.
Note The Clock Configuration page is always visible. If a clock is not installed, the Clock Status
will indicate NOT INSTALLED. Otherwise it shows INSTALLED.
Figure 2-25. NTP Server and Clock Configuration Page
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Ta bl e 2-13 shows the web page items on the NTP Server and Clock Configuration page.
Table 2-13. NTP Server and Clock Configuration
Web Page Item Description
Clock Status Displays the current clock status.
50
Clock Firmware
Displays the current clock firmware version.
NTP Settings
NTP Server Allows you to select the NTP server (64 character limit).
Posix Time Zone String See Section 2.3.9.1, "Time Zone Strings"
(43 character limit).
Set Time with External NTP Server on boot When selected, the time is set with an external NTP
server when the speaker restarts.
Periodically update with time server When selected, the time is periodically updated with a
time ser
ver.
Time update period (in hours) Allows you to select the time updated period (in hours)
(4 character limit).
Allows you to set the time from the NTP server.
Clock Settings
Clock Brightness (0-14) Allows you to select the clock brightness level (0-14)
(2 character limit)
Use Ambient Light Sensor Enables or disables the ambient light sensor.
Clock Colon Type Allows you to select the clock colon type (Off, On, or
Blink)
Clock Time Format Allows you to select the clock format (12 or 24 hour)
Current Time
Current Time in 24 hour format (HHMMSS) Allows you to input the current time in the 24 hour format.
(6 character limit)
Click on this button to set the cloc
k after entering the
current time.
Click the Sa
ve button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Re
Operations Guide 930468D CyberData Corporation
boot button to reboot the system.
2.3.9.1 Time Zone Strings
The posix time zone string tells the internal date and time utilities how to handle daylight savings time for different time zones. Ta bl e 2-14 shows some common strings.
Time Zone Time Zone String
US Pacific time PST8PDT,M3.2.0/2:00:00,M11.1.0/2:00:00
US Mountain time MST7MDT,M3.2.0/2:00:00,M11.1.0/2:00:00
US Eastern Time EST5EDT,M3.2.0/2:00:00,M11.1.0/2:00:00
Phoenix Arizona
US Central Time CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00
a.Phoenix, Arizona does not use daylight savings time.
Ta bl e 2-15 shows a breakdown of the parts that constitute the following time zone string:
CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00
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Table 2-14. Common Time Zone Strings
a
MST7
Table 2-15. Time Zone String Parts
Time Zone String
Meaning
Part
CST6CDT The time zone offset from GMT and three character identifiers for the time zone.
CST Central Standard Time
6 The (hour) offset from GMT/UTC
CDT
Central Daylight Time
M3.2.0/2:00:00 The date and time when daylight savings begins.
M3 The third month (March)
.2 The 2nd occurrence of the day (next item) in the month
.0 Sunday
/2:00:00
Time of day to change
M11.1.0/2:00:00 The date and time when daylight savings ends.
M11 The eleventh month (November)
.1 The 1st occurrence of the day (ne
xt item) in the month
.0 Sunday
/2:00:00 Time of day to change
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PST8PDT,M3.2.0/2:00:00,M11.1.0/2:00:00
Three or four character time zone identifier at the beginning of the time zone string. The identifier can be any three or four letter or number combination chosen by the user.
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Time Zone String Examples
Time Zone Identifier
Ta bl e 2-16 has some more examples of time zone strings.
Table 2-16. Time Zone String Examples
Time Zone Time Zone String
a
Tokyo
Berlin
b
IST-9
CET-1MET,M3.5.0/1:00,M10.5.0/1:00
a.Tokyo does not use daylight savings time. b.For Berlin, daylight savings time starts on the last Sunday in March at 01:00 UTC, and ends on the last Sunday in October at 01:00 UTC, and is one hour ahead of UTC.
A user-definable three or four character time zone identifier (such as PST, EDT, IST, MUT, etc) is needed at the beginning of the posix time zone string to properly set the time. However, the specific letters or numbers used for the time zone identifier are not important and can be any three or four letter or number combination that is chosen by the user. However, the time zone identifier cannot be blank.
Figure 2-26. Three or Four Character T
ime Zone Identifier
World GMT Table
You can also use the following URL when a certain time zone applies daylight savings time:
http://www.timeanddate.com/time/dst/2011.html
Ta bl e 2-17 has information about the GMT time in various time zones.
Table 2-17. World GMT Table
Time Zone City or Area Zone Crosses
GMT-12 Eniwetok
GMT-11 Samoa
GMT-10 Hawaii
GMT-9 Alaska
GMT-8 PST, Pacific US
GMT-7 MST, Mountain US
GMT-6 CST, Central US
GMT-5 EST, Eastern US
GMT-4 Atlantic, Canada
GMT-3 Brazilia, Buenos Aries
GMT-2 Mid-Atlantic
GMT-1 Cape Verdes
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Table 2-17. World GMT Table (continued)
Time Zone City or Area Zone Crosses
GMT Greenwich Mean Time, Dublin
GMT+1 Berlin, Rome
GMT+2 Israel, Cairo
GMT+3 Moscow, Kuwait
GMT+4 Abu Dhabi, Muscat
GMT+5 Islamabad, Karachi
GMT+6 Almaty, Dhaka
GMT+7 Bangkok, Jakarta
GMT+8 Hong Kong, Beijing
GMT+9 Tokyo, Osaka
GMT+10 Sydney, Melbourne, Guam
GMT+11 Magadan, Soloman Is.
GMT+12 Fiji, Wellington, Auckland
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2.3.10 Configure the Event Parameters
Click the Event Config button to open the Event Configuration page (Figure 2-27). The Event Configuration page specifies a remote server that can be used to receive HTTP POST events
when actions take place on the board.
Figure 2-27. Event Configuration Page
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Ta bl e 2-18 shows the web page items on the Event Configuration page.
Table 2-18. Event Configuration
Web Page Item Description
Enable Event Generation When selected, Event Generation is enabled.
Remote Event Server
Remote Event Server IP Type the Remote Event Server IP address.
(64 character limit)
Remote Event Server Port Type the Remote Event Server port number.
(8 character limit)
Remote Event Server URL Type the Remote Event Server URL.
(127 character limit)
Events
Enable Button Events When selected, Button Events are enabled.
Enable Call Active Events When selected, Call Active Events are enabled.
Enable Call Terminated Events When selected, Call Terminated Events are enabled.
Enable Monitor Call Active Events When selected, Monitor Call Active Events are enabled.
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Enable Monitor Call Terminated Events When selected, Monitor Call Terminated Events are enabled.
Enable Relay Activated Events When selected, Relay Activated Events are enabled.
Enable Relay Deactivated Events When selected, Relay Deactivated Events are enabled.
Enable Ring Events When selected, Ring Events are enabled.
Enable Night Ring Events When selected, there is a notification when the speaker
receives a night ring.
Enable Multicast Start Events When selected, Multicast Start Events are enabled.
Enable Multicast Stop Events When selected, Multicast Stop Events are enabled.
Enable Power On Events When selected, Power On Events are enabled.
Enable 60 Second Heartbeat Events When selected, 60 Second Heartbeat Events are enabled.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Test Event button to test an event.
Click on the Reboot button to reboot the system.
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2.3.10.1 Example Packets for Events
The server and port are used to point to the listening server and the 'Remote Event Server URL' is the destination URL (typically the script running on the remote server that's used to parse and process the POST events).
Note The XML is URL-encoded before transmission so the following examples are not completely
accurate.
Here are example packets for every event:
POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata>
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POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>HEARTBEAT</event> </cyberdata>
POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 201 Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_ACTIVE</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata>
POST xmlparse_engine HTTP/1.1
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Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RINGING</event> </cyberdata>
POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>MULTICAST_START</event> <index>8</index> </cyberdata>
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POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 233 Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>MULTICAST_STOP</event> <index>8</index> </cyberdata>
POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_ACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata>
POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0
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Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>NIGHTRINGING</event> </cyberdata>
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2.3.11 Configure the Autoprovisioning Parameters
Autoprovisioning can be used to configure your device automatically on boot, after a periodic delay, after sitting idle for a period of time, or at a specified time.
The autoprovisioning file contains the board configuration in xml format. Autoprovisioned values in this file will override values stored in on-board memory.
The autoprovisioning file can be hosted with a tftp or a web server and by default is named according to the MAC address of the device (for example: 0020f7350058.config). The autoprovisioning filename can also be specified.
The device does not have a real time clock but can sync with a network time server on boot.
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1. Click the Autoprovisioning button to open the Autoprovisioning Configuration page. See Figure 2-28.
Figure 2-28. Autoprovisioning Configuration Page
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2. On the Autoprovisioning Configuration page, you may enter values for the parameters indicated in Ta bl e 2-19.
Table 2-19. Autoprovisioning Configuration Parameters
61
Web Page Item
Description
Autoprovisioning
Enable Autoprovisioning See Section 2.3.11.1, "Autoprovisioning".
Get Autoprovisioning from DHCP See Section 2.3.11.1, "Autoprovisioning".
Download Protocol Allows you to select whether the autoprovisioning file is acquired
via TFTP or HTTP.
Autoprovisioning Server (IP Address) See Section 2.3.11.1, "Autoprovisioning" (15 character limit).
Autoprovisioning Filename Type the desired name for the autoprovisioning file.
Autoprovisioning Autoupdate (in minutes)
Type the desired time (in minutes) that you want the
utoprovisioning feature to update (6 character limit).
A
Note: A value of 0 will disable this option.
Autoprovision at time (HHMMSS) Type the desired time of day that you want the Autoprovisioning
f
eature to update (must be 6 characters).
Note: An empty value will disable this option.
Autoprovision when idle (in minutes > 10)
Type the desired time (in minutes greater than 10) that you want
utoprovisioning feature to update after a certain amount of
the A idle time (6 character limit).
Note: A value of 0 will disable this option.
Clock
NTP Server Allows you to select the NTP server (64 character limit).
Posix Timezone String See Section 2.3.9.1, "Time Zone Strings" (43 character limit).
Set Time with External NTP Server on boot
When selected, the time is set with an external NTP server when the device restarts.
Periodically update with time server When selected, the time is periodically updated with a time
ver.
ser
Time update period (in hours) Allows you to select the time updated period (in hours)
(4 character limit).
Allows you to set the time from the NTP server.
Current Time
Current Time (UTC) in 24 hour format (HHMMSS)
Allows you to input the current time in the 24 hour format. (6 character limit)
Click on this button to set the clock after entering the current
.
time
Click the Sa
Note: Y
Click on the Reboo
ve button to save your configuration settings.
ou need to reboot for changes to take effect.
t button to reboot the system.
3. You must click on the Save button and then the Reboot button for the changes to take effect.
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2.3.11.1 Autoprovisioning
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Autoprovisioning File
Get Autoprovisioning from DHCP
It is not necessary to set every option found in the autoprovisioning template. As long as the XML is valid, the file can contain any subset. Options not autoprovisioned will default to the values stored in the on board memory. For example if you only wanted to modify the device name, the following would be a valid autoprovisioning file:
<?xml version="1.0" encoding="utf-8" ?> <specific>
<MiscSettings>
<DeviceName>auto Intercom</DeviceName>
</MiscSettings>
</specific>
When this option is checked, the device will automatically fetch its autoprovisioning server address from the DHCP server. The device will use the address specified in OPTION 150 (TFTP-server­name) or OPTION 66. If both options are set, the device will use OPTION 150.
Refer to the documentation of your DHCP server for setting up OPTION 150.
To set up a Linux DHCPD server to serve autoprovisioning information (in this case using both option 66 and 150), here's an example dhcpd.conf:
# dhcpd.conf # # Configuration file for ISC dhcpd (see 'man dhcpd.conf') # ddns-update-style ad-hoc;
option option-150 code 150 = ip-address;
subnet 10.0.0.0 netmask 255.0.0.0 { max-lease-time 120; default-lease-time 120;
option routers 10.0.0.1; option subnet-mask 255.0.0.0;
option domain-name "voiplab"; option domain-name-servers 10.0.0.1;
option time-offset -8; # Pacific Standard Time
option tftp-server-name "10.0.0.254";
option option-150 10.0.0.254;
range 10.10.0.1 10.10.2.1;}
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Autoprovisioning Server (IP Address)
Autoprovisioning Autoupdate
Autoprovisioned Firmware Upgrades
Instead of using DHCP to provide the autoprovisioning tftp server address, you can specify an address manually.
When the device is set to autoprovision either after a period of time, or when idle, or at a time of day, the device will do the following:
Re-download the autoprovisioning file.
Compare this new file to the one downloaded on boot, and if it finds differences, force a system reset.
After rebooting, the board will configure itself according to this new file.
An Autoprovisioned firmware upgrade only happens after a reboot, will take roughly three minutes, and the web page will be unresponsive during this time.
The 'FirmwareVersion' value in the xml file must match the version stored in the 'FirmwareFile'.
<FirmwareVersion>v6.5.0</FirmwareVersion> <FirmwareFile>650-intercom-uImage</FirmwareFile>
If these values are mismatched, the board can get stuck in a loop where it goes through the following sequence of actions:
1. The board downloads and writes a new firmware file.
2. After the next reboot, the board recognizes that the firmware version does not match.
Autoprovisioned Audio Files
3. The board downloads and writes the firmware file again.
CyberData has timed a firmware upgrade at 140 seconds. Therefore, if you suspect the board is stuck in a loop, either remove or comment out the FirmwareVersion line in the XML file and let the board boot as it normally does.
Audio files are stored in non-volatile memory and an autoprovisioned audio file will only have to be downloaded once for each device. Loading many audio files to the device from the web page could cause it to appear unresponsive. If this happens, wait until the transfer is complete and then refresh the page.
The device uses the file name to determine when to download a new audio file. This means that if you used autoprovisioning to upload a file and then changed the contents of this file at the TFTP server, the device will not recognize that the file has changed (because the file name is the same).
Since audio files are stored in non-volatile memory, if autoprovisioning is disabled after they have been loaded to the board, the audio file settings will not change. You can force a change to the audio files on the board by clicking Restore Default on the Audio Configuration page or by changing the autoprovisioning file with “default” set as the file name.
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GENERAL ALERT
GENERAL ALERT
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2.3.12 Upgrade the Firmware and Reboot the Talkback Speaker
2.3.12.1 Upgrade the Firmware
Caution
When upgrading to firmware version 6.x.x from version 5.x.x or earlier, your device configuration settings will be lost because the way that the device stores the configuration settings is different in version 6.x.x.
Caution
CyberData strongly recommends that you first reboot the device before attempting to upgrade the firmware of the device. See Section 2.3.12.2,
"Reboot the Device".
To upload the firmware from your computer:
64
1. Retrieve the latest Talkback Speaker firmware from the Talkback Speaker D
ownloads page at:
http://www.cyberdata.net/products/voip/digitalanalog/ceilingspkr2ptt/downloads.html
2. Unzip the Talkback Speaker firmware version file. This file may contain the following:
Firmware file
Release notes
3. Log in to the Talkback Speaker home page as instructed in Section 2.3.2, "Log in to the
Configuration Home Page".
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4. Click the Update Firmware button to open the Upgrade Firmware page. See Figure 2-29.
Figure 2-29. Upgrade Firmware Page
65
5. Click Browse, and then navigate to the location of the Talkback Speaker firmware file.
6. Click Submit.
Note This starts the upload process. Once the Talkback Speaker has uploaded the file, the
Uploading Firmware countdown page appears, indicating that the firmware is being written
to flash. The Talkback Speaker will automatically reboot when the upload is complete. When the countdown finishes, the Upgrade Firmware page will refresh. The uploaded firmware filename should be displayed in the system configuration (indicating successful upload and reboot).
Note The way that the integrity of the configuration file is validated has changed. There is no
problem with updating the firmware but if you downgrade (or downgrade, make some changes, and then upgrade again) the device may think that the configuration is corrupt and restore defaults.
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Ta bl e 2-20 shows the web page items on the Upgrade Firmware page.
Table 2-20. Upgrade Firmware Parameters
66
Web Page Item
Description
File Upload
Firmware Version Firmware Version
Please specify a file Refer to the Br
Use the Br
owse button description.
owse button to navigate to the location of the
Intercom firmware file that you want to upload.
Click on the Submit b selected firmware and reboot the system.
utton to automatically upload the
Operations Guide 930468D CyberData Corporation
2.3.12.2 Reboot the Device
Reboot
To reboot the device:
1. Log in to the Home Page as instructed in Section 2.3.2, "Log in to the Configuration Home
Page". See Figure 2-30.
Figure 2-30. Home Page
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2. Click the Reboot button. See Figure 2-30.
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3. A normal restart will occur and you will see the following Reboot page.
Figure 2-31. Reboot Page
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2.4 Command Interface
Some functions on the device can be activated using simple POST commands to the web interface. The examples in commands to the device should work.
2.4.1 Command Interface Post Commands
Note These commands require an authenticated session (a valid username and password to
work).
Device Action HTTP Post Command
Trigger relay (for configured delay) wget --user admin --password admin --auth-no-challenge --quiet -
Place call to extension (example: extension 130) wget --user admin --password admin --auth-no-challenge --quiet -
Terminate active call wget --user admin --password admin --auth-no-challenge --quiet -
Force reboot wget --user admin --password admin --auth-no-challenge --quiet -
Test Audio button
Announce IP address wget --user admin --password admin --auth-no-challenge --quiet -
Play the "0" audio file wget --user admin --password admin --auth-no-challenge --quiet -
Play the "1" audio file wget --user admin --password admin --auth-no-challenge --quiet -
Play the "2" audio file wget --user admin --password admin --auth-no-challenge --quiet -
Play the "3" audio file wget --user admin --password admin --auth-no-challenge --quiet -
Play the "4" audio file wget --user admin --password admin --auth-no-challenge --quiet -
Ta bl e 2-21 use the free unix utility, wget, but any program that can send http POST
Table 2-21. Command Interface Post Commands
a
O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "test_relay=yes"
O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "call=130"
O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "terminate=yes"
O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "reboot=yes"
wget --user admin --password admin --auth-no-challenge --quiet ­O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "test_audio=yes"
O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "speak_ip_address=yes"
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_0=yes"
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_1=yes"
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_2=yes"
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_3=yes"
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_4=yes"
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Table 2-21. Command Interface Post Commands (continued)
Device Action HTTP Post Command
a
Play the "5" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_5=yes"
Play the "6" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_6=yes"
Play the "7" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_7=yes"
Play the "8" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_8=yes"
Play the "9" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_9=yes"
Play the "Dot" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_d=yes"
70
Play the "Audio Test" audio file (from Audio Config) wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_audiotest=yes"
Play the "Page Tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_pagetone=yes"
Play the "Your IP Address Is" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_youripaddressis=yes"
Play the "Rebooting" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_rebooting=yes"
Play the "Restoring Default" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_restoringdefault=yes"
Play the "Ringback tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_ringback=yes"
Play the "Ring tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_ringtone=yes"
Play the "Intrusion Sensor Triggered" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_intrusionsensortriggered=yes"
Play the "Door Ajar" audio file wget --user admin --password admin --auth-no-challenge --quiet -
Play the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --quiet -
Operations Guide 930468D CyberData Corporation
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_doorajar=yes"
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_nightring=yes"
Installing the Talkback Speaker
Configure the Speaker Parameters
Table 2-21. Command Interface Post Commands (continued)
Device Action HTTP Post Command
a
Play the "5" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_5=yes"
Play the "6" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_6=yes"
Play the "7" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_7=yes"
Play the "8" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_8=yes"
Play the "9" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_9=yes"
Play the "Dot" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_d=yes"
71
Play the "Audio Test" audio file (from Audio Config) wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_audiotest=yes"
Play the "Page Tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_pagetone=yes"
Play the "Your IP Address Is" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_youripaddressis=yes"
Play the "Rebooting" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_rebooting=yes"
Play the "Restoring Default" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_restoringdefault=yes"
Play the "Ringback tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_ringback=yes"
Play the "Ring tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_ringtone=yes"
Play the "Intrusion Sensor Triggered" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_intrusionsensortriggered=yes"
Play the "Door Ajar" audio file wget --user admin --password admin --auth-no-challenge --quiet -
Play the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --quiet -
Operations Guide 930468D CyberData Corporation
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_doorajar=yes"
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_nightring=yes"
Installing the Talkback Speaker
Configure the Speaker Parameters
Table 2-21. Command Interface Post Commands (continued)
Device Action HTTP Post Command
a
Delete the "0" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_0=yes"
Delete the "1" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_1=yes"
Delete the "2" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_2=yes"
Delete the "3" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_3=yes"
Delete the "4" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_4=yes"
Delete the "5" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_5=yes"
72
Delete the "6" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_6=yes"
Delete the "7" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_7=yes"
Delete the "8" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_8=yes"
Delete the "9" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_9=yes"
Delete the "Audio Test" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_audiotest=yes"
Delete the "Page Tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_pagetone=yes"
Delete the "Your IP Address Is" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_youripaddressis=yes"
Delete the "Rebooting" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_rebooting=yes"
Delete the "Restoring Default" audio file wget --user admin --password admin --auth-no-challenge --quiet -
Delete the "Ringback tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -
Operations Guide 930468D CyberData Corporation
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_restoringdefault=yes"
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_ringback=yes"
Installing the Talkback Speaker
Configure the Speaker Parameters
Table 2-21. Command Interface Post Commands (continued)
Device Action HTTP Post Command
a
Delete the "Ring tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_ringtone=yes"
Delete the "Intrusion Sensor Triggered" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_intrusionsensortriggered=yes"
Delete the "Door Ajar" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_doorajar=yes"
Delete the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_nightring=yes"
Trigger the Door Sensor Test (Sensor Config page) wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/sensorconfig.cgi" --post-data "doortest=yes"
Trigger the Intrusion Sensor Test (Sensor Config page) wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/sensorconfig.cgi" --post-data "intrusiontest=yes"
73
a.Type and enter all of each http POST command on one line.
Operations Guide 930468D CyberData Corporation
Appendix A: Mounting the Speaker
A.1 Mount the Speaker
Before you mount the speaker, make sure that you have received all the parts for each speaker. Refer to Tabl e A-1 and Ta bl e A-2.
Table A-1. Drop Ceiling Mounting Components (Part of the Accessory Kit)
Quantity Part Name Illustration
3 #8 Nylon Thumb Nuts
3 #8 Fender Washers
74
3 8-32 x 1 1/4" Mounting Screws
Table A-2. Drywall Mounting Component
Quantity Part Name Illustration
3 Plastic Ribbed Anchors
3 #8 Sheet Metal Screws
s (Part of the Accessory Kit)
Operations Guide 930468D CyberData Corporation
*Ceiling Tile or Dry Wall
VoIP V2 Speaker
Assembly
#8 Fender Washer (3x)
#8 Nylon Thumb Nut (3x)
#6 Screw (3x)
Dry Wall Mounting Kit
Template
Plastic Ribberd Anchor (3x)
Dry Wall Mounting Kit
#8-32x1 1/4" (3X)
Ceiling Mounting Screw
*Optional Reinforcement Mount
P/N: 010991A (Sold Seperately)
Mount the Speaker
To mount the speaker:
1. Use the TEMPLATE to cut the speaker hole and prepare holes for the screws (Figure A-1). This template is located on the back page of the Installation Quick Reference Guide that is delivered with each speaker.
Figure A-1. VoIP Speaker Assembly
75
Operations Guide 930468D CyberData Corporation
Mount the Speaker
2. Plug the Ethernet cable into the Speaker Assembly. Section 2.2.3, "Confirm that the Speaker is
Operational and Linked to the Network" explains how the Link and Status LEDs work.
3. At this point:
•For drop ceiling mounting, position the VoIP SPEAKER ASSEMBLY in the ceiling so that its screw holes align with those you prepared.
•For drywall mounting, place the three PLASTIC RIBBED ANCHORS in the holes you prepared, and position the VoIP SPEAKER ASSEMBLY over them, aligning the screw holes in the assembly with the anchors.
4. To fasten the speaker:
•For drop ceiling mounting, use the three 8-32 x 1 1/4" MOUNTING SCREWS, #8 NYLON
THUMB NUTS, and #8 FENDER WASHERS to secure the speaker.
Note For weak ceiling tile, CyberData offers a reinforcing mount (CyberData part number
010991A).
•For drywall mounting, use the three #8 SHEET METAL SCREWS to secure the speaker.
76
Operations Guide 930468D CyberData Corporation
Appendix B: Setting up a TFTP Server
B.1 Set up a TFTP Server
Autoprovisioning requires a TFTP server for hosting the configuration file.
B.1.1 In a LINUX Environment
To set up a TFTP server on LINUX:
1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that directory.
2. Run the following command where /tftpboot/ is the path to the directory you created in
Step 1: the directory that contains the files to be uploaded. For example:
in.tftpd -l -s /tftpboot/your_directory_name
77
B.1.2 In a Windows Environment
You can find several options online for setting up a Windows TFTP server. This example explains how to use the Solarwinds freeware TFTP server, which you can download at:
http://www.cyberdata.net/support/voip/solarwinds.html
To set up a TFTP server on Windows:
1. Install and start the software.
2. Select File/Configure/Security tab/Transmit Only.
3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory.
Operations Guide 930468D CyberData Corporation
Appendix C: Troubleshooting/Technical Support
C.1 Frequently Asked Questions (FAQ)
To see a list of frequently asked questions for your product, go to the following URL:
http://www.cyberdata.net/products/voip/digitalanalog/ceilingspkr2ptt/faqs.html
C.2 Documentation
The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation by going to the following URL:
http://www.cyberdata.net/products/voip/digitalanalog/ceilingspkr2ptt/docs.html
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Operations Guide 930468D CyberData Corporation
C.3 Contact Information
Contact Information
79
Contact
Sales
Technical Support
Returned Materials Authorization
CyberData Corporation 3 Justin Court Monterey, CA 93940 USA
www.CyberData.net
Phone: 800-CYBERDATA (800-292-3732) Fax: 831-373-4193
Sales 831-373-2601 Extension 334
The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website:
http://www.cyberdata.net/support/contactsupportvoip.php
The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting. Please also include as much detail as possible in the Comments section of the Support Form.
Phone: (831) 373-2601, Ext. 333 Email: support@cyberdata.net
To return the product, contact the Returned Materials Authorization (RMA) department:
Phone: 831-373-2601, Extension 136 Email: RMA@CyberData.net
When returning a product to CyberData, an approved CyberData RMA number must be printed on the outside of the original shipping package. Also, RMA numbers require an active VoIP Technical Support ticket number. A product will not be accepted for return without an approved RMA number. Send the product, in its original package, to the following address:
CyberData Corporation 3 Justin Court Monterey, CA 93940 Attention: RMA "your RMA number"
RMA Status Form
If you need to inquire about the repair status of your product(s), please use the CyberData RMA Status form at the following web address:
http://www.cyberdata.net/support/rmastatus.html
Operations Guide 930468D CyberData Corporation
C.4 Warranty
CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase. Should the product fail Within Warranty, CyberData will repair or replace the product free of charge. This warranty includes all parts and labor.
Should the product fail Out of the Warranty period, a flat rate repair charge of one half of the purchase price of the product will be assessed. Repairs that are Within Warranty period but are damaged by improper installation, modification, or abuse are deemed Out of Warranty and will be charged at the Out of Warranty rate. A device is deemed Out of Warranty when its purchase date is longer than two years or when the device has been damaged due to human error during installation, modification, or abuse. A replacement unit will be offered at full cost if the device cannot be repaired.
End of Life Devices out of warranty are included under this policy. However, End of Life devices are not eligible for our Spare in the Air program. End of Life devices are devices that are no longer produced or sold. Therefore, we cannot offer a Spare in the Air replacement. Technical support is still available for these devices. However, no firmware revisions or updates will be scheduled. If an End of Life device cannot be repaired, a replacement of a current version of the device may be offered at MSRP.
Warranty
80
Products shipped to CyberData, both within and out of warranty, are shipped at the expense of the customer. CyberData will pay return shipping charges for repaired products.
CyberData shall not under any circumstances be liable to any person for any special, incidental, indirect or consequential damages, including without limitation, damages resulting from use or malfunction of the products, loss of profits or revenues or costs of replacement goods, even if CyberData is informed in advance of the possibility of such damages.
C.4.1 Warranty & RMA Returns within the United States
If service is required, you must contact CyberData Technical Support prior to returning any products to CyberData. Our Technical Support staff will determine if your product should be returned to us for further inspection. If Technical Support determines that your product needs to be returned to CyberData, an RMA number will be issued to you at this point.
Your issued RMA number must be printed on the outside of the shipping box. No product will be accepted for return without an approved RMA number. The product in its original package should be sent to the following address:
CyberData Corporation
3 Justin Court.
Monterey, CA 93940
Attn: RMA "xxxxxx"
Operations Guide 930468D CyberData Corporation
C.4.2 Warranty & RMA Returns outside of the United States
If you purchased your equipment through an authorized international distributor or reseller, please contact them directly for product repairs.
C.4.3 Spare in the Air Policy
CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address:
http://www.cyberdata.net/support/warranty/spareintheair.html
C.4.4 Return and Restocking Policy
For our authorized distributors and resellers, please refer to your CyberData Service Agreement for information on our return guidelines and procedures.
Warranty
81
For End Users, please contact the company that you purchased your equipment from for their return policy.
C.4.5 Warranty and RMA Returns Page
The most recent warranty and RMA information is available at the CyberData Warranty and RMA Returns Page at the following web address:
http://www.cyberdata.net/support/warranty/index.html
Operations Guide 930468D CyberData Corporation
Index
82
Symbols
#8 fender washers 74, 76 #8 nylon thumb nuts 74, 76 #8 sheet metal screws 74, 76
Numerics
8-32 x 1 1/4" mounting screws 74, 76
A
address, configuration login 26 adjusting volume 23 ambient operating temperature 4 analog speaker
analog volume control needs to be disabled 17 announcing a speaker’s IP address 21, 23 audio configuration 43
night ring tone parameter 45 audio configuration page 43 audio output 4 audio sensitivity 4 audio test 21, 23 Autoprovision at time (HHMMSS) 61 autoprovision at time (HHMMSS) 61 autoprovision when idle (in minutes > 10) 61 autoprovisioning 62
autoprovisioned audio files 63
autoprovisioned firmware upgrades 63
autoprovisioning autoupdate 63
autoprovisioning from DHCP 62
autoprovisioning server (IP address) 63 autoprovisioning autoupdate (in minutes) 61 autoprovisioning configuration 59, 61 autoprovisioning filename 61
B
backup SIP server 1 36 backup SIP server 2 36 backup SIP servers, SIP server
backups 36
C
changing
the web access password 29 Chrome (web browser) 5 Cisco SRST 36 clock configuration 49, 50 clock configuration page 49 clock status 49 command interface 69 commands 69 configurable parameters 28, 30, 33 configuration
clock 49
default IP settings 24
device 11
NTP Server 49
SIP 34
using Web interface 24 configuration home page 27 configuration page
configurable parameters 30 confirming IP address 21, 23 contact information 79 contact information for CyberData 79 Current Network Settings 33 current network settings 33 CyberData contact information 79
D
default
gateway 11, 24
IP address 11, 24
subnet mask 11, 24
username and password 11, 24
web login username and password 27 default gateway 11, 24, 33 default IP settings 24 default login address 26 device configuration 11, 29
device configuration parameters 61
the device configuration page 60 device configuration page 29 device configuration parameters 30 device configuration password
changing for web configuration access 29 DHCP IP addressing 33 dial out extension strings 38 dimensions 4, 5
Operations Guide 930468D CyberData Corporation
83
disable rport discovery 37 discovery utility program 26 DNS server 33 door sensor 45 downgrading (may restore factory defaults) 65 download protocol, HTTP or TFTP 61 drop ceiling mounting of speaker 76 drywall mounting of speaker 76 DTMF tones 38 DTMF tones (using rfc2833) 38
E
enable night ring events 49, 55 Ethernet cable 76 ethernet port baud rate 4 event configuration
enable night ring events 55
expiration time for SIP server lease 37, 40
F
factory default settings
how to set 23 features 2 Firefox (web browser) 5 firmware
downgrading (may restore factory defaults) 65
where to get the latest firmware 64 firmware upgrade parameters 66
Internet Explorer (web browser) 5 IP address 11, 24, 33 IP addressing 33
default
IP addressing setting 11, 24
L
lease, SIP server expiration time 37, 40 lengthy pages 42 link LED 76 Linux, setting up a TFTP server on 77 local SIP port 36 log in address 26
M
MGROUP
MGROUP Name 42
monitor mode 8 monitor SIP
user ID 36
monitor SIP configuration parameters
monitor user ID, SIP 36 mounting a speaker 74 Mozilla Firefox (web browser) 5 multicast configuration 41 Multicast IP Address 42
N
G
GMT table 52 GMT time 52
H
home page 27 http POST command 69
navigation (web page) 25 navigation table 25 network link activity, verifying 20 nightring tones 42 nightringer settings 40 normal mode 6 NTP server 50, 61 NTP Server configuration 49
O
overview 1
I
identifier names (PST, EDT, IST, MUT) 52 identifying your product 1 illustration of speaker mounting process 74 installation, typical speaker system 2
Operations Guide 930468D CyberData Corporation
P
pages (lengthy) 42
84
parts
#8 fender washers 74 #8 nylon thumb nuts 74 #8 sheet metal screws 74 8-32 x 1 1/4" mounting screws 74 plastic ribbed anchors 74
password
for SIP server login 36 login 27 restoring the default 11, 24
plastic ribbed anchors 74, 76 port
local SIP 36 remote SIP 36
posix timezone string
timezone string 61 POST command 69 power input (J1) 4 power requirement 4 power, connecting to speaker 12 priority
assigning 42 product
configuring 24
mounting 74
parts list 10 product features 2 product overview 1
product features 2
product specifications 4 product specifications 4
set the time from the NTP server 50, 61 set time with external NTP server on boot 61 SIP
enable SIP operation 36 local SIP port 36 user ID 36
SIP configuration 34
SIP Server 36
SIP configuration parameters 36
outbound proxy 36, 40 registration and expiration, SIP server lease 37, 40 unregister on reboot 37
user ID, SIP 36 SIP registration 36 SIP remote SIP port 36 SIP server 36
password for login 36
unregister from 37
user ID for login 36 SIP settings 36, 37 Spare in the Air Policy 81 speaker configuration
default IP settings 24 speaker configuration page
configurable parameters 28, 33 speaker operations, verifying 29 SRST 36 static IP addressing 33 status LED 76 Stored Network Settings 33 subnet mask 11, 24, 33
R
reboot 66, 67 remote SIP port 36 Reset Test Function Management (RTFM) button 21, 23 restoring the factory default settings 23 return and restocking policy 81 ringtones 42
lengthy pages 42 RMA returned materials authorization 79 RMA status 79 rport discovery 37 RTFM button 21, 23
T
tech support 79 technical support, contact information 79 template for speaker and screw holes 75 testing audio 21, 23 TFTP server 77 time zone string examples 52 time zone strings 51 typical system installation 2
U
user ID
S
Safari (web browser) 5 sales 79 server address, SIP 36 service 79
Operations Guide 930468D CyberData Corporation
for SIP server login 36
username
changing for web configuration access 29 default for web configuration access 27 restoring the default 11, 24
V
verifying
network link and activity 20
power on to speaker 20
speaker operations 29 VLAN ID 33 VLAN Priority 33 VLAN tagging support 33 VLAN tags 33 VoIP speaker assembly 76 volume boost 30 volume, adjusting 23
W
warranty 80 warranty & RMA returns outside of the United States 81 warranty and RMA returns page 81 warranty policy at CyberData 80 web access password 11, 24 web access username 11, 24 web configuration log in address 26 web page
navigation 25 web page navigation 25 web-based speaker configuration 24 weight 4 wget, free unix utility 69 Windows, setting up a TFTP server on 77
85
Operations Guide 930468D CyberData Corporation
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