CyberData 11114 Operation Manual

Singlewire-enabled

The IP Endpoint Company

VoIP V2 Loudspeaker
Amplifier (AC-Powered)
Operations Guide

Part #011114

Document Part #930375C

for Firmware Version 1.2.3

CyberData Corporation

Monterey, CA 93940

[phone]

3 Justin Court

VoIP V2 Paging Amplifier Operations Guide 930375C

Technical Support

The fastest way to get technical support for your VoIP product is to
submit a VoIP Technical Support form at the following website:

http://www.cyberdata.net/support/contactsupportvoip.html

We have several technical support staff monitoring this form and they will
contact you within 12 hours after receiving a submission.
Phone: [phone], Ext. 333
Email: [e-mail]
Fax: [phone]
Company and product information is at www.cyberdata.net.

The IP Endpoint Company

Part # 011114

COPYRIGHT NOTICE:
© 2011, CyberData Corporation, ALL RIGHTS RESERVED.

This manual and related materials are the copyrighted property of CyberData Corporation. No part
of this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of
an agreement between CyberData Corporation and recipient of this manual, and their use is subject
to that agreement and its terms.

DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or
such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to
make changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.

OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by
third parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.

Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.

TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may
be the trademarks or registered trademarks of their respective owners.

Operations Guide 930375C CyberData Corporation

Revision Information

Revision 930375C, released on August 19, 2011 corresponds to firmware version 1.2.3, and has the
following changes:

• Adds Ta ble 1, "Product Specifications".

•Updates Section 2.2.3, "Connecting the Loudspeaker Amplifier".

Operations Guide 930375C CyberData Corporation

Important Safety Instructions

GENERAL ALERT

GENERAL ALERT

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete
outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.

13. Prior to installation, consult local building and electrical code requirements.

Warning

Electrical Hazard: This product should be installed by a lice nsed electrician
according to al l local electrical and building codes.

Warning

Electrical Hazard: To prevent injury, this apparatus must be se curely attached to
the floor/wall in accordance with the installation instructions.

Operations Guide 930375C CyberData Corporation

Pictorial Alert Icons

GENERAL ALERT

Hazard Levels

Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.

Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.

General Alert

This pictoral alert indicates a pote n tially hazardous situation. This alert will be
followed by a haza rd level heading and more specific information about the
hazard.

Ground

This pictora l alert indicates the Earth grounding connection point.

Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.

Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).

The safety guidelines for the equipment in this manual do not purport to address all the safety
issues of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic,
and health practices and determine the applicability of regulatory limitations prior to use. Potential
safety hazards are identified in this manual through the use of words Danger, Warning, and
Caution, the specific hazard type, and pictorial alert icons.

Operations Guide 930375C CyberData Corporation

Abbreviations and Terms

Abbreviation or Term Definition

A-law A standard companding algorithm, used in European digital

communications systems to optimize, i.e., modify, the dynamic range of an
analog signal for digitizing.

AVP Audio Video Profile

Cat 5 TIA/EIA-568-B Category 5

DHCP Dynamic Host Configuration Protocol

LAN Local Area Network

LED Light Emitting Diode

Mbps Megabytes per Second.

NTP Network Time Protocol

PBX Private Branch Exchange

PoE Power over Ethernet (as per IEEE 802.3af standard)

RTP Real-time Transport Protocol

RTFM Reset Test Function Management

SIP Session Initiated Protocol

Talkback Two-way communication enabled

TFTP Trivial File Transfer Protocol

u-law A companding algorithm, primarily used in the digital telecommunication

UC Unified Communications

VoIP Voice over Internet Protocol

Operations Guide 930375C CyberData Corporation

Contents

Chapter 1 Product Overview 1

1.1 How to Identify This Product ..............................................................................................................1

1.2 Typical System Installation ...................................................................................................................2

1.3 Product Features .....................................................................................................................................3

1.4 Supported Protocols ..............................................................................................................................3

1.5 Product Specifications ...........................................................................................................................4

Chapter 2 Installing the VoIP V2 Loudspeaker Amplifier 5

2.1 Parts List ..................................................................................................................................................5

2.2 Loudspeaker Amplifier Setup ..............................................................................................................6

2.3 Configure the Loudspeaker Amplifier Parameters .........................................................................17

2.4 Identifying and Testing a Loudspeaker Amplifier when Using InformaCast 4.0 or Later .......25

i

2.2.1 Loudspeaker Amplifier Components ......................................................................................7

2.2.2 Loudspeaker Amplifier NEMA Box Components .................................................................8

2.2.3 Connecting the Loudspeaker Amplifier .................................................................................9

2.2.4 Loudspeaker Amplifier DIP Switches ...................................................................................11

2.2.5 VoIP V2 Loudspeaker Amplifier System Installation and Connection Options ..............12

2.2.6 Confirm Operation ....................................................................................................................14

2.2.7 Confirm the IP Address and Test the Audio .........................................................................15

2.2.8 Adjust the Volume ....................................................................................................................16

2.3.1 Loudspeaker Amplifier Web Page Navigation .....................................................................18

2.3.2 Log in to the Configuration Home Page ................................................................................18

2.3.3 Upgrade the Firmware and Reboot the Loudspeaker Amplifier .......................................21

2.3.4 Reboot the Loudspeaker Amplifier ........................................................................................24

Appendix A Mounting the Amplifier 31

A.1 Mount the Loudspeaker Amplifier .................................................................................................31

Appendix B Setting up a TFTP Server 33

B.1 Set up a TFTP Server ...........................................................................................................................33

B.1.1 In a LINUX Environment ........................................................................................................33

B.1.2 In a Windows Environment ...................................................................................................33

Appendix C Troubleshooting/Technical Support 34

C.1 Frequently Asked Questions (FAQ) .................................................................................................34

C.2 Documentation ....................................................................................................................................34

C.3 Contact Information ............................................................................................................................35

C.4 Warranty ...............................................................................................................................................36

C.4.1 Warranty & RMA Returns within the United States ...........................................................36

C.4.2 Warranty & RMA Returns Outside of the United States ....................................................36

C.4.3 Spare in the Air Policy .............................................................................................................36

C.4.4 Return and Restocking Policy ................................................................................................37

C.4.5 Warranty and RMA Returns Page .........................................................................................37

Index 38

Operations Guide 930375C CyberData Corporation

1 Product Overview

GENERAL ALERT

AMPLIFIER,VoIP PAGING V2,PoE,

INDOOR METAL ENCLOSURE,RoHS

011114A / 021047E

Model number

WWW.CYBERDATA.NET

114000001

The Singlewire-enabled VoIP V2 Loudspeaker Amplifier (AC-Powered) provides an easy method
for implementing an IP-based overhead paging system for both new and legacy installations.

With up to 25 watts of driving power (802.3at), the Amplifier provides direct drive of a standard
Horn speaker and supports a line-out connector for connection to an external amplifier. The
interface is compatible with Singlewire's InformaCast software.

Note The version of InformaCast needs to be 4.0 or higher.

Note Prior to installation, create a plan for the locations of your units.

General Alert

Consult local building and electrical code requirements prior to installation.

1

1.1 How to Identify This Product

To identify the VoIP V2 Loudspeaker Amplifier, look for a model number label similar to the one
shown in

Figure 1-1. The model number on the label should be 011114.

Figure 1-1. Model Number Label

Operations Guide 930375C CyberData Corporation

1.2 Typical System Installation

802.3af Compliant Ethernet Switch

VoIP Phone Informacast Server

12 34 56

Loudspeaker Amplifier

High Power PoE Injector in Box

Figure 1-2 illustrates how the VoIP V2 Loudspeaker Amplifier is normally installed as part of a

public address system.

Figure 1-2. Typical Installation

Product Overview

Typical System Installation

2

Operations Guide 930375C CyberData Corporation

1.3 Product Features

• InformaCast software compatible

• Dual-speed ethernet 10/100 Mbps

• Web-based configuration

• Web-based firmware upgradeable

• PoE 802.3af-enabled (Powered-over­Ethernet)

• Line-out connector

• Direct speaker drive

• Network and external speaker volume
control

Product Overview

Product Features

3

1.4 Supported Protocols

The Loudspeaker Amplifier supports:

• HTTP Web-based configuration

Provides an intuitive user interface for easy system configuration and verification of
Loudspeaker Amplifier operations.

•DHCP Client

Dynamically assigns IP addresses in addition to the option to use static addressing.

•TFTP Client

Facilitates Web-based firmware upgrades of the latest Loudspeaker Amplifier capabilities.

•RTP

• RTP/AVP - Audio Video Profile

•SPEEX

• Audio Encodings

PCMU (G.711 mu-law)

PCMA (G.711 A-law)

Packet Time 20 ms

Operations Guide 930375C CyberData Corporation

1.5 Product Specifications

Table 1. Product Specifications

Category Specification

Ethernet I/F 10/100 Mbps

Power I nput PoE 802.3at or 802.3af

Operating Temperature -30 to 55 C (-22 to 131 F)

Protocol SIP RFC 3261

Payload Types G711, SPEEX

Regulatory Compliance FCC Class A, CE

Warranty 2 Years Limited

Dimensions 1.26” x 9.45” x 3.13”

Audio Output 802.3af - up to 10 Watts (default, 50% duty

cycle [one second on and one second off]).

802.3at - up to 22 Watts (default, 50% duty
cycle [one second on and one second off])

Product Overview

Product Specifications

4

Line Out:

Output Signal Amplitudes

Output Level

Total Harmonic Distortion

Output Impedance

Par t Number 011114

2.0 VPP maximum

+2dBm nominal

0.5% maximum

10k Ohm

Operations Guide 930375C CyberData Corporation

2 Installing the VoIP V2 Loudspeaker
Amplifier

2.1 Parts List

Ta ble 2-1 illustrates the parts for each Loudspeaker Amplifier and includes a kit for mounting.

Table 2-1. Parts List

Quantity Part Name Illustration

1 Loudspeaker Amplifier Assembly

1 Enclosure

5

1 Installation Quick Reference Guide

1 Loudspeaker Amplifier Mounting Accessory Kit,

RoHS
(part #071057A) which includes:

(3)Plastic Ribbed Anchors

(3) #6 Sheet Metal Screws

Operations Guide 930375C CyberData Corporation

2.2 Loudspeaker Amplifier Setup

Set up and configure each Loudspeaker Amplifier before you mount it.

CyberData delivers each Loudspeaker Amplifier with the factory default values indicated in

Table 2-2:

Table 2-2. Factor y Default Settings—Default of Network

Paramete r Factory Default Setting

IP Addressing DHCP

IP Address

Web Access Username admin

Web Access Password admin

Subnet Mask

Default Gateway

a

a

a

a. Default if there is not a DHCP server present.

Installing the VoIP V2 Loudspeaker Amplifier

10.10.10.10

255.0.0.0

10.0.0.1

6

Loudspeaker Amplifier Setup

Operations Guide 930375C CyberData Corporation

2.2.1 Loudspeaker Amplifier Components

DIP Switches

Speaker Volume

Network Link LED (GREEN/YELLOW)

Status LED (GREEN)

A steady LED confirms that the Loudspeaker Amplifier is oper­ational. The LED will blink during a page when it is online.

Network Activity LED (GREEN)

Power LED (GREEN/BLUE)

The power LED is a steady green in low power mode and
a steady blue during high power mode. The power LED
will only blink either during a boot up or a phone call.

RTFM Switch

To broadcast a Loudspeaker Amplifier’s current IP
address, press and hold the RTFM switch until you hear
the IP address announcement, and then release the
RTFM switch.

To restore the factory defaults, complete the following
steps:

1. Press and hold the RTFM switch until you hear the IP
address announcement. Continue holding the RTFM
switch for an additional five seconds until you hear the
Loudspeaker Amplifier announce the words, “restoring
defaults” and “rebooting”.

2. Release the RTFM switch. The Loudspeaker Amplifier
will be restored to the factory default settings.

Figure 2-3 shows the components of the Loudspeaker Amplifier .

Figure 2-3. Loudspeaker Amplifier Components

Installing the VoIP V2 Loudspeaker Amplifier

Loudspeaker Amplifier Setup

7

Operations Guide 930375C CyberData Corporation

Installing the VoIP V2 Loudspeaker Amplifier

Speaker Connection

Ethernet Connection

DIP Switches

RTFM Switch

Volum e

AC power

Injector

LEDs

2.2.2 Loudspeaker Amplifier NEMA Box Components

Figure 2-4 shows all of the NEMA box components of the loudspeaker amplifier.

Figure 2-4. Loudspeaker Amplifier Components—AC pow ered

8

Loudspeaker Amplifier Setup

Operations Guide 930375C CyberData Corporation