CyberData 11111, 11113 User Manual

Download

VoIP V3 Indoor Intercom

The IP Endpoint Company

Operations Guide

Part #011211*, RAL 9003, Signal White Color

*Replaces #011111

Document Part #930500E

for Firmware Version 7.1.6



CyberData Corporation

3 Justin Court

Monterey, CA 93940

(831) 373-2601

VoIP V3 Indoor Intercom Operations Guide 930500E

Technical Support  

The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website:

http://www.cyberdata.net/support/contactsupportvoip.html



Phone: (831) 373-2601, Ext. 333 Email: support@cyberdata.net Fax: (831) 373-4193 Company and product information is at www.cyberdata.net.

Part # 011211* *Replaces 011111.

This manual and related materials are the copyrighted property of CyberData Corporation. No part of this manual or related materials may be reproduced or transmitted, in any form or by any means (except for internal use by licensed customers), without prior express written permission of CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.

DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by CyberData Corporation, CyberData Corporation makes no representation or warranty, express or implied, including any warranty or merchantability or fitness for any purpose, with respect to this manual or the products, software, firmware, and/or hardware described herein, and CyberData Corporation assumes no liability for damages or claims resulting from any use of this manual or such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make changes, without notice, to this manual and to any such product, software, firmware, and/or hardware.

OPEN SOURCE STATEMENT: Certain software components included in CyberData products are subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL) “open source” or “free software” licenses. Some of this Open Source Software may be owned by third parties. Open Source Software is not subject to the terms and conditions of the CyberData COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open Source Software is determined by the terms of the GPL, LGPL, or third party, according to who licenses that software.

Software or firmware developed by CyberData that is unrelated to Open Source Software is copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied, modified, reverse-engineered, or otherwise altered without explicit written permission from CyberData Corporation.

TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be the trademarks or registered trademarks of their respective owners.

The IP Endpoint Company

CyberData Corporation 930500E Operations Guide

Important Safety Instructions

GENERAL ALERT

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

13. Prior to installation, consult local building and electrical code requirements.

Warning

Electrical Hazard: This product should be installed by a licensed electrician

according to all local electrical and building codes.

Warning

Electrical Hazard: To prevent injury, this apparatus must be securely attached

to the floor/wall in accordance with the installation instructions.

CyberData Corporation 930500E Operations Guide

Pictorial Alert Icons

GENERAL ALERT

Hazard Levels

Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. This is limited to the most extreme situations.

Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

General Alert

This pictoral alert indicates a potentially hazardous situation. This alert will be followed by a hazard level heading and more specific information about the hazard.

Ground

This pictoral alert indicates the Earth grounding connection point.

Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or moderate injury. It may also alert users against unsafe practices.

Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).

The safety guidelines for the equipment in this manual do not purport to address all the safety issues of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and health practices and determine the applicability of regulatory limitations prior to use. Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons.

CyberData Corporation 930500E Operations Guide

Revision Information

Revision 930500E, which was released on February 15, 2013 and corresponds to firmware version

7.1.6, has the following changes:

• Updates Section 1.6, "Product Specifications".

Operations Guide 930500E CyberData Corporation

Chapter 1 Product Overview 1

1.1 How to Identify This Product .....................................................................................................1

1.2 Typical System Installation .......................................................................................................2

1.3 Product Features ......................................................................................................................3

1.4 Supported Protocols .................................................................................................................4

1.5 Supported SIP Servers .............................................................................................................4

1.6 Product Specifications ..............................................................................................................5

1.7 Dimensions ...............................................................................................................................6

Chapter 2 Installing the VoIP V3 Indoor Intercom 9

2.1 Parts List ..................................................................................................................................9

2.2 Intercom Components ............................................................................................................10

2.3 Intercom Setup .......................................................................................................................12

2.4 Configure the Intercom Parameters ......................................................................................21

2.5 Upgrade the Firmware and Reboot the Intercom ...................................................................58

2.6 Command Interface ................................................................................................................61

2.2.1 Call Button and the Call Button LED ............................................................................11

2.3.1 Intercom Connections ..................................................................................................12

2.3.2 Connecting the Intercom to the Auxiliary Relay ...........................................................13

2.3.3 Identifying the VoIP Intercom Connectors ....................................................................15

2.3.4 Network Connectivity, and Data Rate ...........................................................................17

2.3.5 RTFM Button ................................................................................................................19

2.3.6 Adjust the Volume ........................................................................................................20

2.4.1 Factory Default Settings ...............................................................................................21

2.4.2 Intercom Web Page Navigation ....................................................................................22

2.4.3 Log in to the Configuration Home Page .......................................................................23

2.4.4 Configure the Device ....................................................................................................26

2.4.5 Configure the Network Parameters .............................................................................29

2.4.6 Configure the SIP Parameters .....................................................................................31

2.4.7 Configure the Nightringer Parameters ..........................................................................36

2.4.8 Configure the Sensor Configuration Parameters ..........................................................38

2.4.9 Configure the Multicast Parameters .............................................................................41

2.4.10 Configure the Audio Configuration Parameters ..........................................................43

2.4.11 Configure the Event Parameters ................................................................................48

2.4.12 Configure the Autoprovisioning Parameters ...............................................................53

2.5.1 Uploading the Firmware ...............................................................................................58

2.5.2 Reboot the Intercom .....................................................................................................60

2.6.1 Command Interface Post Commands ..........................................................................61

Appendix A Mounting the Indoor Intercom 65

A.1 Wall Mounting Components ...................................................................................................65

A.2 Cable Connections .................................................................................................................66

A.3 Wall Mounting Option .............................................................................................................67

A.4 Wall Cutout Dimensions .........................................................................................................68

A.5 Gang Box Option ....................................................................................................................69

A.6 PCB Dimensions ....................................................................................................................70

Appendix B Setting up a TFTP Server 71

B.1 Set up a TFTP Server ............................................................................................................71

B.1.1 In a LINUX Environment ..............................................................................................71

Operations Guide 930500E CyberData Corporation

B.1.2 In a Windows Environment .........................................................................................71

Appendix C Troubleshooting/Technical Support 72

C.1 Frequently Asked Questions (FAQ) ........................................................................................72

C.2 Documentation .......................................................................................................................72

C.3 Contact Information ................................................................................................................73

C.4 Warranty .................................................................................................................................74

C.4.1 Warranty & RMA Returns within the United States ......................................................74

C.4.2 Warranty & RMA Returns Outside of the United States ..............................................74

C.4.3 Spare in the Air Policy ..................................................................................................74

C.4.4 Return and Restocking Policy ......................................................................................75

C.4.5 Warranty and RMA Returns Page ...............................................................................75

Index 76

Operations Guide 930500E CyberData Corporation

1 Product Overview

VoIP V3 INTERCOM, PoE, INDOOR ON-

LY,RAL 9003,RoHS COMPLIANT

011211A / 021078C

WWW.CYBERDATA.NET

211000001

Model number

1.1 How to Identify This Product

To identify the VoIP V3 Indoor Intercom, look for a model number label similar to the one shown in

Figure 1-1. The model number on the label should be 011211.

Figure 1-1. Model Number Label

Operations Guide 930500E CyberData Corporation

1.2 Typical System Installation

Door Strike

VoIP Intercom

IP Phone

IP PBX Server

Generic PoE Switch

12 34 56

GENERAL ALERT

The Voice-over-IP (VoIP) VoIP V3 Indoor Intercom is a SIP endpoint designed to provide VoIP phone connectivity in a tamper proof and secure package.

Figure 1-2 illustrates how the VoIP V3 Indoor Intercom can be installed as part of a VoIP phone

system.

Figure 1-2. Typical Installation—Door Entry/Access Control

Product Overview

Typical System Installation

Warning

Electrical Hazard: The VoIP Intercom enclosure is not rated for any AC voltages.

Warning

Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes.

Warning

Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.

Operations Guide 930500E CyberData Corporation

1.3 Product Features

The VoIP V3 Indoor Intercom has the following features:

• Supports SRST (Survivable Remote Site Telephony) in a Cisco environment. SRST parameters are entered statically into the CyberData product's internal webpage.

• SIP compliant

• Dual speeds of 10 Mbps and 100 Mbps

• PoE 802.3af-enabled (Powered-over-Ethernet)

• Adaptive full duplex voice operation

• Network/Web management

• Network configurable speaker volume

• Network configurable door or intrusion sensor settings

• Network configurable relay activation settings

• Dial out extension supports the addition of comma delimited pauses before sending additional DTMF tones

• Network configurable microphone input sensitivity adjustment

• Network downloadable product firmware

• Doubles as a paging speaker

• Call button

• Call activity indicator (Call Button LED)

Product Overview

Product Features

Note An active call is indicated by the Call Button LED blinking at one second intervals.

• Tamper proof design

• Concurrent SIP and multicast paging

• Dry contact relay for auxiliary control

Note The relay contacts are dry and provided for a normally open and momentarily closed

configuration. Neither the alternate power input nor PoE power can be used to drive a door strike.

• Autoprovisioning

• Configurable audio files

• Night Ringer

• Three year warranty

• Door closure and tamper alert signal

• Peer-to-peer capable

Operations Guide 930500E CyberData Corporation

1.4 Supported Protocols

The Intercom supports:

•SIP

• HTTP Web-based configuration

Provides an intuitive user interface for easy system configuration and verification of Intercom operations.

• DHCP Client

Dynamically assigns IP addresses in addition to the option to use static addressing.

• TFTP Client

Facilitates hosting for the Autoprovisioning configuration file.

•RTP

• RTP/AVP - Audio Video Profile

• Facilitates autoprovisioning configuration values on boot

• Packet Time 20 ms

• Audio Encodings

PCMU (G.711 mu-law)

PCMA (G.711 A-law)

Product Overview

Supported Protocols

1.5 Supported SIP Servers

The following link contains information on how to configure the Intercom for the supported SIP servers:

http://www.cyberdata.net/support/voip/server.html

Operations Guide 930500E CyberData Corporation

1.6 Product Specifications

Category Specification

Speaker Output 1 Watt Peak Power

Ethernet I/F 10/100 Mbps

Protocol SIP RFC 3261 Compatible

Power Input PoE 802.3af compliant 

Operating Temperature -10o C to 50o C (14o F to 122o F)

Payload Types G711, A-law and µ-law

Regulatory Compliance FCC Class A, UL 60950

Auxiliary Relay 1A at 30 VDC

Dimensions 5.118” x 5.118” x 2.25” (H x W x D)

Weight 0.71 lbs./shipping weight of 1.1 lbs.

Part Number 011211

Product Specifications

Table 1-1. Specifications

or +12 to 24 VDC at 1000 mA (500 mA minimum)

(0.32 kg/shipping weight of 0.5 kg)

Product Overview

a.This number replaces the 011111 number.

Operations Guide 930500E CyberData Corporation

1.7 Dimensions

4.53 [115.0]

2.22 [56.3] DIMENSIONS ARE IN INCHES [MILLIMETER]

Figure 1-3. Dimensions—Unit Dimensions

Product Overview

Dimensions

Operations Guide 930500E CyberData Corporation

Figure 1-4. Label Dimensions

(4 PLCS)

R0.100 [2.54]

0.000 [0.0]

R0.438 [R11.1]

0.825 [21.0]

0.775 [19.7]

2.110 [53.6]

1.940 [49.3]

R0.113 [R2.9]

0.000 [0.0]

0.575 [14.6]

2.110 [53.6]

ALIGN MIC HOLE CLUSTER WITH HOLE ON LABEL

ALIGN PUSH BUTTON SWITCH WITH HOLE ON LABEL

Product Overview

Dimensions

Figure 1-5. Label Alignment

Operations Guide 930500E CyberData Corporation

SW1

JP7

JP10

JP1

JP5

TOP SIDE

BOTTOM SIDE

J10

4.200 [106.68]

0.063 [1.60]

0.591 [15.00]

0.516 [13.10]

DIMENSIONS ARE IN INCHES [MILLIMETER]

0.063 [1.60]

2.300 [58.42]

3.700 [93.98]

ø0.138 [ø3.51]

Fits #6-32 Machine Screw

(4 Places)

1.169 [29.70]

Eective Range for

Intrusion Sensor to Function

from 3 mm to 14 mm

0.118 [3.00]

0.551 [14.00]

< Intrusion Sensor >

Dimensions

Product Overview

Figure 1-6. PCB Dimensions and Intrusion Sensor Range

Operations Guide 930500E CyberData Corporation

2 Installing the VoIP V3 Indoor Intercom

2.1 Parts List

Ta bl e 2-1 illustrates the VoIP V3 Indoor Intercom parts.

Table 2-1. Parts List

Quantity Part Name Illustration

1 Intercom Assembly

1 Installation Quick Reference Guide

1 Intercom Mounting Accessory Kit

Operations Guide 930500E CyberData Corporation

2.2 Intercom Components

Call Button

Speaker

See Section 2.2.1, "Call Button

and the Call Button LED" for 

information about the functionality of the Call Button.

Figure 2-1 shows the components of the Intercom.

Figure 2-1. Intercom Components

Installing the VoIP V3 Indoor Intercom

Operations Guide 930500E CyberData Corporation

2.2.1 Call Button and the Call Button LED

Call Button and Call Button LED

2.2.1.1 Calling with the The Call Button

• You may initiate a call by pressing the Call button.

• An active call is indicated by the Call Button LED blinking at one second intervals.

• The Intercom can automatically answer an incoming call.

• You can press the Call button to terminate an active call whether the call was an incoming call or a call that was initiated by you.

2.2.1.2 Call Button LED Function

• Upon initial power or reset, the Call Button LED will illuminate.

• When the software has finished initialization, the Call Button LED will blink twice.

• When a call is established (not just ringing), the Call Button LED will blink.

• On the Device Configuration Page, there is an option called Button Lit When Idle. This option sets the normal state for the indicator light. The Call Button LED will still blink during initialization and calls.

• The Call Button LED flashes briefly at the beginning of RTFM mode.

Installing the VoIP V3 Indoor Intercom

Call Button and the Call Button LED

Figure 2-2. Call Button and Call Button LED

Operations Guide 930500E CyberData Corporation

2.3 Intercom Setup

GENERAL ALERT

J3 Terminal Block

Wire (IN) Terminal Block can accept 16 AWG wire

Relay Contact: (1A at 30 VDC for continuous loads) 3 = Normally Open Common 4 = Normally Open Contact

5 = Door Sense Input 6 = Door Sense Ground Reference

2 = Power Ground*

1 = +12 to 24 VDC at 1000 mA (500 mA minimum)*

Alternate Power Input:

*Contacts 1 and 2 on the J3 terminal block are only for powering the Intercom from a non-PoE +12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the Intercom and void the product warranty.

2.3.1 Intercom Connections

Figure 2-3 shows the pin connections on the J3 (terminal block). This terminal block can accept 

16 AWG gauge wire.

Note As an alternative to using PoE power, you can supply +12 to 24 VDC at 1000 mA (500 mA

minimum) into the terminal block.

Caution

Equipment Hazard: Contacts 1 and 2 on the J3 terminal block are only for powering the Intercom from a non-PoE +12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the Intercom and void the product warranty.

Installing the VoIP V3 Indoor Intercom

Figure 2-3. Intercom Connections

Intercom Connections

Operations Guide 930500E CyberData Corporation

Connecting the Intercom to the Auxiliary Relay

GENERAL ALERT

2.3.2 Connecting the Intercom to the Auxiliary Relay

Warning

Electrical Hazard: The VoIP Intercom enclosure is not rated for any AC voltages.

Warning

Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes.

Warning

Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.

Installing the VoIP V3 Indoor Intercom

Warning

Electrical Hazard: The relay contacts are dry and provided for a normally open and momentarily closed configuration. Neither the alternate power input nor PoE power can be used to drive a door strike.

The VoIP Intercom incorporates an on-board relay which enables users to control an external relay for activating an auxiliary device such as an electric door strike (see

Wiring Diagram").

The Intercom relay contacts are limited to 1A at 30 VDC. The Intercom relay activation time is selectable through the web interface and is controlled by DTMF tones generated from the phone being called. The DTMF tones are selectable from the web interface as well.

Note The three digit code for the auxiliary relay must be sent in conformance with RFC2833

DTMF generation.

Figure 2-4, "Auxiliary Relay

Operations Guide 930500E CyberData Corporation

POWER SUPPLY

30 VDC @ 1A

MAX.

Switching Diode

High PIV UltraFast

Solid State

Mechanical

Relay

Controlled Device

Depending Upon

AC or DC rated

Output Contacts

Requirements

Power Source

AC or DC

Controlled Device

Such As

Electric Door Strike

Strobe Light

( )

OUT

Example of External Relay (not supplied)

Intercom PCB

Auxiliary Relay Wiring Contacts

2 1

Intercom Setup

Installing the VoIP V3 Indoor Intercom

Figure 2-4. Auxiliary Relay Wiring Diagram

Operations Guide 930500E CyberData Corporation

2.3.3 Identifying the VoIP Intercom Connectors

J10

See the following Figures and Tables to identify the connectors and functions.

Figure 2-5. Connector Locations

Installing the VoIP V3 Indoor Intercom

Identifying the VoIP Intercom Connectors

Table 2-2. Connector Functions

Connector Function

J2 Call Button. LED Interface

J6 Microphone Interface

J7 Speaker Interface

J10 Proximity Sensor Interface - N/A

Operations Guide 930500E CyberData Corporation

Installing the VoIP V3 Indoor Intercom

JP1

JP5

JP7

JP10 (2 Pin)

J5 (8 Pin)

Identifying the VoIP Intercom Connectors

Figure 2-6. Connector Locations

Table 2-3. Connector Functions

Connector Function

J1 PoE Network Connection (RJ-45 ethernet)

J3 Terminal Block (see Figure 2-3)

J4 Factory Only—Console Port

J5 Factory Only—JTAG

JP1 Factory Only—Reset

JP5 Factory Only—Watch Dog

JP7 Factory Only—Boot Mode

JP10 Disables the intrusion sensor when installed.

Operations Guide 930500E CyberData Corporation

2.3.4 Network Connectivity, and Data Rate

Ethernet cable

Link

Activity

When you connect the Ethernet cable or power supply (Figure 2-7) to the Intercom, the following occurs:

• The square, GREEN Link LED above the Ethernet port (Figure 2-8) indicates that the network connection has been established. The Link LED changes color to confirm the auto-negotiated connection speed rate:

• The Link LED is YELLOW at 10 Mbps.

• The Link LED is ORANGE at 100 Mbps.

Figure 2-7. Network Connector Prior to Installation

Installing the VoIP V3 Indoor Intercom

Network Connectivity, and Data Rate

Operations Guide 930500E CyberData Corporation

Figure 2-8. Network LEDs

2.3.4.1 Verify Network Activity

Link

Activity

The square, YELLOW Activity LED (see Figure 2-9) blinks when there is network activity.

Figure 2-9. Network Connector

Installing the VoIP V3 Indoor Intercom

Network Connectivity, and Data Rate

Operations Guide 930500E CyberData Corporation

2.3.5 RTFM Button

When the Intercom is operational and linked to the network, use the Reset Test Function Management (RTFM) button (see SW1 in confirm the Intercom’s IP Address and test that the audio is working.

Note You must do these tests prior to final assembly.

Installing the VoIP V3 Indoor Intercom

Figure 2-10) on the Intercom board to announce and

Figure 2-10. RTFM Button (SW1)

RTFM Button

2.3.5.1 Announcing the IP Address

To announce a device’s current IP address:

1. Press and release the RTFM button (see SW1 in Figure 2-11) within a five second window.

Note The device will use DHCP to obtain the new IP address (DHCP-assigned address or default

to 10.10.10.10 if a DHCP server is not present).

Note Pressing and holding the RTFM button for longer than five seconds will restore the device to

the factory default settings.

Figure 2-11. RTFM Button (SW1)

Operations Guide 930500E CyberData Corporation

2.3.5.2 Restoring the Factory Default Settings

When troubleshooting configuration problems, it is sometimes convenient to restore the device to a known state.

Note Each Intercom is delivered with factory set default values.

To restore the factory default settings:

1. Press and hold the RTFM button (see SW1 in Figure 2-12) for more than five seconds.

2. The device announces that it is restoring the factory default settings.

Note The device will use DHCP to obtain the new IP address (DHCP-assigned address or default

to 10.10.10.10 if a DHCP server is not present).

Figure 2-12. RTFM Button

Installing the VoIP V3 Indoor Intercom

Adjust the Volume

2.3.6 Adjust the Volume

You can adjust the volume through the Speaker Volume setting on the Device Configuration Page.

Operations Guide 930500E CyberData Corporation

2.4 Configure the Intercom Parameters

To configure the Intercom online, use a standard web browser.

Installing the VoIP V3 Indoor Intercom

Factory Default Settings

Configure each Intercom and verify its operation bef an Intercom, refer to Appendix A, "Mounting the Indoor Intercom"for instructions.

2.4.1 Factory Default Settings

All Intercoms are initially configured with the following default IP settings:

When configuring more than one Intercom, attach the Intercoms to the network and configure one at a

time to avoid IP address conflicts.

Parameter Factory Default Setting

IP Addressing DHCP

IP Address

Web Access Username admin

Web Access Password admin

Subnet Mask

Default Gateway

ore you mount it. When you are ready to mount

Table 2-4. Factory Default Settings

10.10.10.10

255.0.0.0

10.0.0.1

a. Default if there is not a DHCP server present.

Operations Guide 930500E CyberData Corporation

2.4.2 Intercom Web Page Navigation

Ta bl e 2-5 shows the navigation buttons that you will see on every Intercom web page.

Table 2-5. Web Page Navigation

Web Page Item Description

Installing the VoIP V3 Indoor Intercom

Intercom Web Page Navigation

Link to the Home page.

Link to the Device Configuration page.

Link to the Ne

Link to go to the SIP Configuration page.

Link to go to the Nightring

Link to the Sen

Link to the Mul

Link to the A

Link to the Ev

Link to the Autoprovisioning Configuration page.

Link to the Update F

tworking page.

er page.

sor Configuration page.

ticast Configuration page.

udio Configuration page.

ent Configuration page.

irmware page.

Operations Guide 930500E CyberData Corporation

2.4.3 Log in to the Configuration Home Page

1. Open your browser to the Intercom IP address.

Note If the network does not have access to a DHCP server, the device will default to an IP

address of 10.10.10.10.

Note Make sure that the PC is on the same IP network as the Intercom.

Note You may also download CyberData’s VoIP Discovery Utility program which allows you to

easily find and configure the default web address of the CyberData VoIP products.



CyberData’s VoIP Discovery Utility program is available at the following website address:

http://www.cyberdata.net/support/voip/discovery_utility.html

Note The Intercom ships in DHCP mode. To get to the Home page, use the discovery utility to

scan for the device on the network and open your browser from there.

2. When prompted, use the following default Web Access Username and Web Access Password to access the Home Page (

Web Access Username: admin

Web Access Password: admin

Figure 2-13):

Installing the VoIP V3 Indoor Intercom



Operations Guide 930500E CyberData Corporation

Figure 2-13. Home Page

Installing the VoIP V3 Indoor Intercom

Operations Guide 930500E CyberData Corporation

Installing the VoIP V3 Indoor Intercom

3. On the Home Page, review the setup details and navigation buttons described in Ta bl e 2-6.

Table 2-6. Home Page Overview

Web Page Item

Description

Device Settings

Device Name Shows the device name.

Change Username Type in this field to change the username.

Change Password Type in this field to change the password.

Re-enter Password

Type the password again in this field to confirm the new password.

Current Settings

Serial Number Shows the device serial number.

Mac Address Shows the device Mac address.

Firmware Version Shows the current firmware version.

IP Addressing Shows the current IP addressing setting (D

IP Address Shows the current IP address.

Subnet Mask Shows the current subnet mask address.

Default Gateway Shows the current default gateway address.

DNS Server 1 Shows the current DNS Server 1 address.

DNS Server 2 Shows the current DNS Server 2 address.

Speaker Volume Shows the current speaker volume level.

Microphone Gain Shows the current microphone gain level.

SIP Mode is Shows the current status of the SIP mode.

HCP or static).

Multicast Mode is Shows the current status of the Multicast mode.

Event Reporting is Shows the current status of the Event Reporting mode.

Nightringer is Shows the current status of the Nightringer mode.

Primary SIP Server Shows the current status of the Primary SIP Server.

Backup Server 1 Shows the current status of Backup Server 1.

Backup Server 2 Shows the current status of Backup Server 2.

Click the Sa

Note: Y

Click on the Rebo

ve button to save your configuration settings.

ou need to reboot for changes to take effect.

ot button to reboot the system.

Operations Guide 930500E CyberData Corporation

2.4.4 Configure the Device

1. Click the Device Configuration button to open the Device Configuration page. See Figure 2-

14.

Installing the VoIP V3 Indoor Intercom

Figure 2-14. Device Configuration Page

Configure the Device

Operations Guide 930500E CyberData Corporation

Installing the VoIP V3 Indoor Intercom

Configure the Device

2. On the Device Configuration page, you may enter values for the parameters indicated in

Ta bl e 2-7.

Table 2-7. Device Configuration Parameters

Web Page Item Description

Volume Settings

Speaker Volume Type the desired Intercom volume level into this field.

Microphone Gain Type the desired microphone gain level into this field.

Relay Settings

Activate Relay with DTMF Code When selected, the relay can be activated with a DTMF

code.

DTMF Activation Code Type the desired DTMF activation code 

(25 character limit).

DTMF Activation Duration (in seconds) Type the desired DTMF activation duration (in seconds) (2

character limit [activation times now go up to 99 seconds]).

NOTE: A DTMF activation duration of 0 will toggle the relay indefinitely or until the activation code is sent again

Activate Relay During Ring When selected, the relay will be activated for as long as

the call is active.

NOTE: When the phone is set to Auto Answer, it will not ring and this option does nothing.

Activate Relay During Night Ring Check this box to activate the relay for as long as a Night

Ring tone is ringing.

Activate Relay While Call Active When selected, the relay will be activated for as long as

the call is active.

Activate Relay on Button Press When selected, the relay will be activated when the Call

Button is pressed.

Relay on Button Press Timeout (in seconds) Type the desired time (in seconds) that you want the relay

to activate after the Call Button is pressed (1 character limit).

Miscellaneous Settings

Auto-Answer Incoming Calls When selected, the device will automatically answer

incoming calls.

When Auto Answer is Off, the device will play a ringtone through the Intercom speaker until someone presses the button.

Button Lit When Idle When selected, the Call Button remains lit when idle.

Play Ringback Tone When selected, you will hear a ringback tone while making

a call.

Operations Guide 930500E CyberData Corporation

Installing the VoIP V3 Indoor Intercom

Configure the Device

Table 2-7. Device Configuration Parameters (continued)

Web Page Item Description

Enable Push to Talk This option is for noisy environments. When enabled, the

microphone will be muted normally. When the button is pressed and held, it will unmute the microphone and allow the operator to send audio back.

NOTE: When Enable Push to Talk is enabled, you cannot stop an active call with the call button. The device on the other end will need to end the call.

NOTE: Enable Push to Talk will not work on some older hardware.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Test Audio button to do an audio test. When the Tes t Audio button is pressed, you will hear a voice message for testing the device audio quality and volume.

Click on the Test Microphone button to do a microphone test. When the Test Microphone button is pressed, the following occurs:

1. The device will immediately start recording 3 seconds of audio.

2. The device will beep (indicating the end of recording).

3. The device will play back the recorded audio.

Click on the Test Relay button to do a relay test.

Click on the Reboot button to reboot the system.

3. After changing the parameters, click the Save button.

Operations Guide 930500E CyberData Corporation

2.4.5 Configure the Network Parameters

1. Click the Networking button to open the Network Configuration page (Figure 2-15).

Figure 2-15. Network Configuration Page

Installing the VoIP V3 Indoor Intercom

Configure the Network Parameters

Operations Guide 930500E CyberData Corporation

Installing the VoIP V3 Indoor Intercom

Configure the Network Parameters

2. On the Network Configuration page, enter values for the parameters indicated in Ta bl e 2-8.

Table 2-8. Network Configuration Parameters

Web Page Item Description

Stored Network Settings

IP Addressing Select either DHCP IP Addressing or Static IP Addressing by

marking the appropriate radio button. If you select Static, configure the remaining parameters indicated in go to Step 3.

IP Address Enter the Static IP address.

Subnet Mask Enter the Subnet Mask address.

Default Gateway Enter the Default Gateway address.

DNS Server 1 Enter the DNS Server 1 address.

DNS Server 2 Enter the DNS Server 2 address.

DHCP Timeout

DHCP Timeout in seconds Enter the desired timeout duration (in seconds) that the device will

wait for a response from the DHCP server before defaulting back to the stored static IP address.

Note: A value of -1 will cause the device to retry indefinitely and a value of 0 will cause the device to reset to a default of 60 seconds.

Table 2-8. If you select DHCP,

Current Network Settings Shows the current network settings.

IP Address Shows the current Static IP address.

Subnet Mask Shows the current Subnet Mask address.

Default Gateway Shows the current Default Gateway address.

DNS Server 1 Shows the current DNS Server 1 address.

DNS Server 2 Shows the current DNS Server 2 address.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

3. After changing the parameters, click Save Settings. This updates the changed parameters and reboots the Intercom if appropriate.

4. Connect the Intercom to the target network.

5. From a system on the same network as the Intercom, open a browser with the new IP address of the Intercom.

Operations Guide 930500E CyberData Corporation

2.4.6 Configure the SIP Parameters

1. Click SIP Config to open the SIP Configuration page (Figure 2-16).

Note For specific server configurations, go to the following website address:

http://www.cyberdata.net/support/server/index.html

Figure 2-16. SIP Configuration Page

Installing the VoIP V3 Indoor Intercom

Configure the SIP Parameters

Operations Guide 930500E CyberData Corporation

Installing the VoIP V3 Indoor Intercom

Configure the SIP Parameters

2. On the SIP Configuration page, enter values for the parameters indicated in Tab le 2-9.

Table 2-9. SIP Configuration Parameters

Web Page Item Description

Enable SIP Operation Enables or disables SIP operation.

SIP Settings

Primary SIP Server Use this field to set the address (in dotted decimal notation or

as a canonical name) for the Primary SIP Server. This field can accept canonical names of up to 255 characters in length.

Primary SIP User ID Type the SIP User ID for the Primary SIP Server 

(up to 64 alphanumeric characters).

Primary Auth ID Type the Authenticate ID for the Primary SIP Server

(up to 64 alphanumeric characters).

Primary Auth Password Type the Authenticate Password for the Primary SIP Server

(up to 64 alphanumeric characters).

Backup SIP Server 1

Backup SIP Server 2

• If all of the Primary SIP Server and Backup SIP Server fields are populated, the device will attempt to stay registered with all three servers all of the time. You can leave the Backup SIP Server 1 and Backup SIP Server 2 fields blank if they are not needed.

• In the event of a registration failure on the Primary SIP Server, the device will use the next highest priority server for outbound calls (Backup SIP Server 1). If Backup SIP Server 1 fails, the device will use Backup SIP Server 2.

• If a higher priority SIP Server comes back online, the device will switch back to this server.

Backup SIP User ID 1

Backup SIP User ID 2

Backup SIP Auth ID 1

Backup SIP Auth ID 2

Backup SIP Auth Password 1

Backup SIP Auth Password 2

Type the SIP User ID for the Backup SIP Server  (up to 64 alphanumeric characters).

Type the SIP Authenticate ID for the Backup SIP Server  (up to 64 alphanumeric characters).

Type the SIP Authenticate Password for the Backup SIP Server (up to 64 alphanumeric characters).

Use Cisco SRST When selected, the backup servers are handled according to

Cisco SRST (Survivable Remote Site Telephony).

Remote SIP Port Type the Remote SIP Port number (default 5060) 

(8 character limit).

Local SIP Port* Type the Local SIP Port number (default 5060) 

(8 character limit).

Outbound Proxy Type the Outbound Proxy as either a numeric IP address in

dotted decimal notation or the fully qualified host name  (255 character limit [FQDN]).

Outbound Proxy Port Type the Outbound Proxy Port number (8 character limit).

For information about Point-to-Point Configuration, see

Section 2.4.6.2, "Point-to-Point Configuration".

Re-registration Interval (in seconds) Type the SIP Registration lease time (in seconds)

Operations Guide 930500E CyberData Corporation

Installing the VoIP V3 Indoor Intercom

Configure the SIP Parameters

Table 2-9. SIP Configuration Parameters (continued)

Web Page Item Description

Call Disconnection

Terminate call after delay (in seconds) Type the desired number of seconds that you want to transpire

after a connection delay before a call is terminated.

Note: A value of 0 will disable this function.

RTP Settings

RTP Port (even) Specify the port number used for the RTP stream after

establishing a SIP call. This port number has to be an even number and defaults to 10500.

Dial Out Settings

Dial Out Extension Type the dial out extension number (64 character limit).

Note: For information about dial-out extension strings and DTMF tones, see Section 2.4.6.1, "Dial Out Extension Strings

and DTMF Tones (using rfc2833)".

Extension ID Type the desired Extension ID (64 character limit).

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

3. After changing the parameters, click Save Settings.

2.4.6.1 Dial Out Extension Strings and DTMF Tones (using rfc2833)

On the SIP Configuration Page, dial out extensions support the addition of comma delimited pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three seconds aft seconds. A pause of one second will be sent after each numerical digit.

Extension String Resulting Action

302 Dial out extension 302 and establish a call

302,2 Dial out extension 302 and establish a call, wait 3 seconds then send the

302,25,,,4,,1 Dial out extension 302 and establish a call, wait 3 seconds then send the

Note The ma

er a call is first established with a remote device. Subsequent commas will pause for 2

Table 2-10. Examples of Dial-Out Extension Strings

DTMF tone '2'

DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1

ximum number of total characters in the dial-out field is 64.

Operations Guide 930500E CyberData Corporation

2.4.6.2 Point-to-Point Configuration

Intercom is set to NOT register with a SiP server

When the board is set to not register with a SIP server (see Figure 2-17), it's possible to set the intercom to dial out to a single endpoint.

In this case, the dial-out extension should be the IP address of the remote device. The Intercom can also receive Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point Mode.

Note Receiving point-to-point SiP calls may not work with all phones.

Figure 2-17. SIP Configuration Page Set to Point-to-Point Mode

Installing the VoIP V3 Indoor Intercom

Configure the SIP Parameters

Operations Guide 930500E CyberData Corporation

2.4.6.3 Delayed DTMF

On the SIP Configuration page the dial out extension supports the addition of comma delimited pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three seconds after a call is first established with a remote device. Subsequent commas will pause for 2 seconds. A pause of one second will be sent after each numerical digit.

Extension String Resulting Action

302 Dial out extension 302 and establish a call

302,2 Dial out extension 302 and establish a call, wait 3 seconds then send the

302,25,,,4,,1 Dial out extension 302 and establish a call, wait 3 seconds then send the

Installing the VoIP V3 Indoor Intercom

Configure the SIP Parameters

Table 2-11. Examples of Dial-Out Extension Strings

DTMF tone '2'

DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1

Note The ma

ximum number of total characters in the dial-out field is 25.

Operations Guide 930500E CyberData Corporation

2.4.7 Configure the Nightringer Parameters

GENERAL ALERT

When the Nightringer is enabled, the Intercom will register as a second SIP extension. Registration does not have to be to the same server as the primary SIP registration. Any calls made to the Nightringer extension will cause the Intercom to play a ring tone. There is no way to answer this call. The Nightringer is designed to be used in buildings where calls made after hours are directed to a ring group.

Caution

Nightringer requires SIP Registration. Nightringer cannot be used in peer to peer mode.

Installing the VoIP V3 Indoor Intercom

Configure the Nightringer Parameters

1. Click on the Ni

ghtringer button to open the Nightringer Configuration page. See Figure 2-18.

Figure 2-18. Nightringer Configuration Setup

Operations Guide 930500E CyberData Corporation

Installing the VoIP V3 Indoor Intercom

Configure the Nightringer Parameters

2. On the Nightringer Configuration page, enter values for the parameters indicated in Ta bl e 2-12.

Table 2-12. Nightringer Configuration Parameters

Web Page Item Description

Enable Nightringer When the nightringer is enabled, the unit will attempt to

Nightringer Settings

SIP Server Type the SIP server represented as either a numeric IP

address in dotted decimal notation.

Remote SIP Port Type the Remote SIP Port number (default 5060)

(8 character limit).

Local SIP Port Type the Local SIP Port number (default 5060)

(8 character limit). Note: This v

alue cannot be the same as the Local SIP Port*

found on the SIP Configuration Page.

User ID Typ e th e U

Authenticate ID Ty pe the A

ser ID (up to 64 alphanumeric characters).

uthenticate ID (up to 64 alphanumeric

characters).

Authenticate Password Ty p e t h e A

uthenticate Password (up to 64 alphanumeric

characters).

Re-registration Inter

val (in seconds) Type the SIP Registration lease time in minutes (default is

60 minutes) (8 character limit). Re-registration Interval (in seconds)*

Click the Sa

Note: Y

Click on the Re

ve button to save your configuration settings.

ou need to reboot for changes to take effect.

boot button to reboot the system.

3. After changing the parameters, click on the Save button.

Operations Guide 930500E CyberData Corporation

Configure the Sensor Configuration Parameters

2.4.8 Configure the Sensor Configuration Parameters

The door sensor (pins 5 and 6) on the header can be used to monitor a door's open or closed state. There is an option on the Sensor Configuration page to trigger on an open or short condition on these pins. The door sensor alarm will be activated when the Door Open Timeout parameter has been met.

The intrusion sensor is an optical sensor installed on the Intercom board and will be activated when the Intercom is removed from the case.

For each sensor there are four actions the Intercom can take:

• Flash the LED until the sensor is deactivated (roughly 10 times/second)

• Activate the relay until the sensor is deactivated

• Loop an audio file out of the Intercom speaker until the sensor is deactivated

• Call a preset extension and play a pre-recorded audio file (once)

Note Calling a preset extension can be set up as a point-to-point call, but currently can't send

delayed DTMF tones.

Installing the VoIP V3 Indoor Intercom

Operations Guide 930500E CyberData Corporation

Installing the VoIP V3 Indoor Intercom

Configure the Sensor Configuration Parameters

1. Click Sensor Config to open the Sensor Configuration page (Figure 2-19).

Figure 2-19. Sensor Configuration Page

Operations Guide 930500E CyberData Corporation

Installing the VoIP V3 Indoor Intercom

Configure the Sensor Configuration Parameters

2. On the Sensor Configuration page, enter values for the parameters indicated in Ta bl e 2-13.

Table 2-13. Sensor Configuration Parameters

Web Page Item Description

Door Sensor Settings

Door Sensor Normally Closed Select the inactive state of the door sensors.

Door Open Timeout (in seconds) Select the number of seconds that you want to pass before the

door sensor is activated.

Flash Button LED Check this box to flash the LED until the sensor is deactivated

(roughly 10 times/second).

Activate Relay Check this box to activate the relay until the sensor is deactivated.

Play Audio Locally Check this box to loop an audio file out of the Intercom speaker

until the sensor is deactivated.

Make call to extension Check this box to call a preset extension (once).

Play recorded audio Check this box to play a pre-recorded audio file (once).

Dial Out Extension Enter the desired dial-out extension number.

Dial Out ID Type the desired Extension ID (64 character limit).

Use this button to test the door sensor.

Intrusion Sensor Settings

Flash Button LED* Check this box to flash the LED until the sensor is deactivated

(roughly 10 times/second).

Activate Relay Check this box to activate the relay until the sensor is deactivated.

Play Audio Locally Check this box to loop an audio file out of the Intercom speaker

until the sensor is deactivated.

Make call to extension Check this box to call a preset extension (once).

Play recorded audio Check this box to play a pre-recorded audio file (once).

Dial Out Extension Enter the desired dial-out extension number.

Dial Out ID Type the desired Extension ID (64 character limit).

Use this button to test the Intrusion sensor.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

3. After changing the parameters, click Save Settings.

Operations Guide 930500E CyberData Corporation

2.4.9 Configure the Multicast Parameters

Multicast groups use multicasting to create public address paging zones. Multicasting is based on the concept of a group. Multicast addresses specify an arbitrary group of IP hosts that have joined the group and want to receive traffic sent to the group. Group members send IGMP messages to their local multicast routers, allowing the group traffic traversal from the source.

The Multicast Configuration page allows the Intercom to join up to 10 paging zones for receiving ulaw/alaw encoded RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many devices can be in a given paging zone. Each multicast group is defined by a multicast address and port number. Each multicast group is assigned a priority, allowing simultaneously arriving pages to be serviced based on importance. Multicast groups are compatible with IGMP through version three. The Intercom supports simultaneous SIP and Multicast.

1. Click on the Multicast Configuration button to open the Multicast Configuration page. See

Figure 2-20.

Figure 2-20. Multicast Configuration Page

Installing the VoIP V3 Indoor Intercom

Configure the Multicast Parameters

Operations Guide 930500E CyberData Corporation

Installing the VoIP V3 Indoor Intercom

Configure the Multicast Parameters

2. On the Multicast Configuration page, enter values for the parameters indicated in Ta bl e 2-14.

Table 2-14. Multicast Configuration Parameters

Web Page Item Description

Enable Multicast Operation Enables or disables multicast operation.

Device Settings

Priority Indicates the priority for the multicast group. Priority 9 is the

highest (emergency streams). 0 is the lowest (background music). SIP calls are considered priority 4.5. See Section

2.4.9.1, "Assigning Priority" for more details.

Address Enter the multicast IP Address for this multicast group (15

character l

Port (range can be from 2000 to 65535) Enter the port number for this multicast group (5 character

limi

Note: The multicast ports have to be even values. The webpage will enforce this restriction.

Multicast Group Name Assign a descriptive name for this multicast group (25

character l

Click the Sa

Note: You need to reboot for changes to take effect.

imit).

t).

imit).

ve button to save your configuration settings.

3. After changing the parameters, click on the Save button.

2.4.9.1 Assigning Priority

When playing multicast streams, audio on different streams will preempt each other according to their priority in the list. An audio stream with a higher priority will interrupt a stream with a lower priority.

If both SIP and Multicast is enabled, SIP audio streams are considered priority 4.5. SIP audio will

upt multicast streams with priority 0 through 4 and will be interrupted by multicast streams with

interr priority 5 through 9.

During priority 9 m

Note SIP calls

prioritized.

Ringtones and Nightringtones

Ringtones all play at the same priority level. This means that it is possible to have a nightring tone and a normal ringtone playing at the same time.

Click on the Re

boot button to reboot the system.

ulticast streams the volume level is set to maximum.

, multicast streams, ring tones, ringback tones, and nightring tones are all

Operations Guide 930500E CyberData Corporation

Configure the Audio Configuration Parameters

2.4.10 Configure the Audio Configuration Parameters

The Audio Configuration page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Intercom.

1. Click Audio Config to open the Audio Configuration page (Figure 2-21).

Figure 2-21. Audio Configuration Page

Installing the VoIP V3 Indoor Intercom

Operations Guide 930500E CyberData Corporation

Installing the VoIP V3 Indoor Intercom

Configure the Audio Configuration Parameters

Figure 2-22. Audio Configuration Page (continued)

2. On the Audio Configuration page, enter values for the parameters indicated in Ta bl e 2-15.

Operations Guide 930500E CyberData Corporation

Installing the VoIP V3 Indoor Intercom

Configure the Audio Configuration Parameters

Table 2-15. Audio Configuration Parameters

Web Page Item Description

Audio Files

0-9 The name of the audio configuration option is the same as the spoken audio that

plays on the board (24 character limit).

'0' corresponds to the spoken word “zero.”

'1' corresponds to the spoken word “one.”

'2' corresponds to the spoken word “two.”

'3' corresponds to the spoken word “three.”

'4' corresponds to the spoken word “four.”

'5' corresponds to the spoken word “five.”

'6' corresponds to the spoken word “six.”

'7' corresponds to the spoken word “seven.”

'8' corresponds to the spoken word “eight.”

'9' corresponds to the spoken word “nine.”

Dot Corresponds to the spoken word “dot.” (24 character limit)

Audiotest Corresponds to the message “This is

the CyberData IP speaker test message...”

(24 character limit)

Page tone Corresponds to a simple tone used for beep on initialization and beep on page (24

acter limit).

char

Your IP Address is Corresponds to the message “Your IP address is...” (24 character limit).

Rebooting Corresponds to the spoken word “Rebooting” (24 character limit).

Restoring default Corresponds to the message “Restoring default” (24 character limit).

Ringback tone This is the ringback tone that plays when calling a remote extension 

(24 character limit).

Ring tone This is the tone that plays when set to ring when receiving a call 

(24 character limit).

Intrusion Sensor Triggered Corresponds to the message “Intrusion Sensor T

Door Ajar Corresponds to the message “Door Ajar” (24 char

Night Ring Specifies the ringtone for nightring. By default th

riggered” (24 character limit).

acter limit).

is parameter uses the same audio file

that is selected for the Ring Tone parameter.

The Br

owse button will allow you to navigate to and select an audio file.

The Play button will play that audio file.

The Delete button will delete any user uploaded audio and restore the stock audio file.

The Sa

ve button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any preexisting user-uploaded audio files.

Operations Guide 930500E CyberData Corporation

2.4.10.1 User-created Audio Files

User created audio files should be saved in the following format:

RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz

You can use the free utility Audacity to convert audio files into this format. See Figure 2-23 through

Figure 2-25.

Configure the Audio Configuration Parameters

Figure 2-23. Audacity 1

Installing the VoIP V3 Indoor Intercom

Figure 2-24. Audacity 2

Operations Guide 930500E CyberData Corporation

Configure the Audio Configuration Parameters

WAV (Microsoft) signed 16 bit PCM

When you export an audio file with Audacity, save the output as:

• WAV (Microsoft) signed 16 bit PCM.

Figure 2-25. WAV (Microsoft) signed 16 bit PCM

Installing the VoIP V3 Indoor Intercom

Operations Guide 930500E CyberData Corporation

2.4.11 Configure the Event Parameters

Click the Event Config button to open the Event Configuration page (Figure 2-26). The Event Configuration page specifies a remote server that can be used to receive HTTP POST events

when actions take place on the board.

Figure 2-26. Event Configuration Page

Installing the VoIP V3 Indoor Intercom

Configure the Event Parameters

Ta bl e 2-16 shows the web page items on the Event Configuration page.

Operations Guide 930500E CyberData Corporation

Installing the VoIP V3 Indoor Intercom

Configure the Event Parameters

Table 2-16. Event Configuration

Web Page Item Description

Enable Event Generation When selected, Event Generation is enabled.

Remote Event Server

Remote Event Server IP Type the Remote Event Server IP address. 

(64 character limit)

Remote Event Server Port Type the Remote Event Server port number.

(8 character limit)

Remote Event Server URL Type the Remote Event Server URL.

(127 character limit)

Events

Enable Button Events When selected, Button Events are enabled.

Enable Call Active Events When selected, Call Active Events are enabled.

Enable Call Terminated Events When selected, Call Terminated Events are enabled.

Enable Relay Activated Events When selected, Relay Activated Events are enabled.

Enable Relay Deactivated

When selected, Relay Deactivated Events are enabled.

Events

Enable Ring Events When selected, Ring Events are enabled.

Enable Night Ring Events When selected, there is a notification when the unit receives a

night ring.

Enable Multicast Start Events When selected, Multicast Start Events are enabled.

Enable Multicast Stop Events When selected, Multicast Stop Events are enabled.

Enable Power On Events When selected, Power On Events are enabled.

Enable Security Events When selected, Security Events are enabled.

Enable 60 Second Heartbeat

ents

When selected, 60 Second Heartbeat Events are enabled.

Click the Sa

ve button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the T

est Event button to test an event.

Click on the Reboot button to reboot the system.

Operations Guide 930500E CyberData Corporation

2.4.11.1 Example Packets for Events

The server and port are used to point to the listening server and the 'Remote Event Server URL' is the destination URL (typically the script running on the remote server that's used to parse and process the POST events).

Note The XML is URL-encoded before transmission so the following examples are not completely

accurate.

Here are example packets for every event:

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata>

Installing the VoIP V3 Indoor Intercom

Configure the Event Parameters

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>HEARTBEAT</event> </cyberdata>

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 196 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>BUTTON</event> </cyberdata>

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 201 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_ACTIVE</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79

Operations Guide 930500E CyberData Corporation

Installing the VoIP V3 Indoor Intercom

Configure the Event Parameters

User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata>

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RINGING</event> </cyberdata>

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>MULTICAST_START</event> <index>8</index> </cyberdata>

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 233 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>MULTICAST_STOP</event> <index>8</index> </cyberdata>

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_ACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79

Operations Guide 930500E CyberData Corporation

Installing the VoIP V3 Indoor Intercom

Configure the Event Parameters

User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata>

Operations Guide 930500E CyberData Corporation

2.4.12 Configure the Autoprovisioning Parameters

1. Click the Autoprovisioning button to open the Autoprovisioning Configuration page.  See Figure 2-27.

Figure 2-27. Autoprovisioning Configuration Page

Installing the VoIP V3 Indoor Intercom

Configure the Autoprovisioning Parameters

Operations Guide 930500E CyberData Corporation

Installing the VoIP V3 Indoor Intercom

Configure the Autoprovisioning Parameters

2. On the Autoprovisioning Configuration page, you may enter values for the parameters indicated in Ta bl e 2-17.

Table 2-17. Autoprovisioning Configuration Parameters

Web Page Item

Description

Autoprovisioning

Enable Autoprovisioning See Section 2.4.12.1, "Autoprovisioning".

Get Autoprovisioning from DHCP See Section 2.4.12.1, "Autoprovisioning".

Autoprovisioning Server (IP Address) See Section 2.4.12.1, "Autoprovisioning" (15 character limit).

Autoprovisioning Autoupdate  (in minutes)

Type the desired time (in minutes) that you want the

utoprovisioning feature to update (6 character limit).

Click the Sa

ve button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Re

boot button to reboot the system.

3. After changing the parameters, click the Save button.

Operations Guide 930500E CyberData Corporation

2.4.12.1 Autoprovisioning

Installing the VoIP V3 Indoor Intercom

Configure the Autoprovisioning Parameters

Enable Autoprovisioning Option

Networking

Get Autoprovisioning from DHCP

With autoprovisioning enabled, the board will get its configuration from a remote TFTP server on startup or periodically on a scheduled delay. Autoprovisioned values will override values stored in on-board memory and will be visible on the web page. The board gets its autoprovisioning information from an XML-formatted file hosted from a TFTP server. CyberData will provide a template for this XML file and the user can modify it for their own use.

To use autoprovisioning, create a copy of the autoprovisioning template with the desired settings and name this file with the mac address of the device to configure (for example: 0020f7350058.config). Put this file into your TFTP server directory and manually set the TFTP server address on the board.

It is not necessary to set every option found in the autoprovisioning template. As long as the XML is valid, the file can contain any subset. Options not autoprovisioned will default to the values stored in the on board memory. For example if you only wanted to modify the device name, the following would be a valid autoprovisioning file:

<?xml version="1.0" encoding="utf-8" ?> <specific>

<DeviceName>auto Intercom</DeviceName>

</MiscSettings>

</specific>

The board will only apply networking settings or firmware upgrades after a reboot.

When this option is checked, the device will automatically fetch its autoprovisioning server address from the DHCP server. The device will use the address specified in OPTION 150 (TFTP-servername) or OPTION 66. If both options are set, the device will use OPTION 150.

Refer to the documentation of your DHCP server for setting up OPTION 150.

Operations Guide 930500E CyberData Corporation

Installing the VoIP V3 Indoor Intercom

Configure the Autoprovisioning Parameters

To set up a Linux DHCPD server to serve autoprovisioning information (in this case using both option 66 and 150), here's an example dhcpd.conf:

# dhcpd.conf # # Configuration file for ISC dhcpd (see 'man dhcpd.conf') # ddns-update-style ad-hoc;

option option-150 code 150 = ip-address;

subnet 10.0.0.0 netmask 255.0.0.0 { max-lease-time 120; default-lease-time 120;

option routers 10.0.0.1; option subnet-mask 255.0.0.0;

option domain-name "voiplab"; option domain-name-servers 10.0.0.1;

option time-offset -8; # Pacific Standard Time

option tftp-server-name "10.0.0.254";

Autoprovisioning Server (IP Address)

Autoprovisioning Autoupdate

Autoprovisioned Firmware Upgrades

option option-150 10.0.0.254;

range 10.10.0.1 10.10.2.1;}

Instead of using DHCP to provide the autoprovisioning tftp server address, you can specify an address manually.

If Autoprovisioning is enabled and the Autoprovisioning Autoupdate value is something other than 0 minutes, a service is started on startup that will wait the configured number of minutes and then try to re-download its autoprovisioning file. It will compare its previously autoprovisioned file with this new file and if there are differences, it will reboot the board.

An Autoprovisioned firmware upgrade only happens after a reboot, will take roughly three minutes, and the web page will be unresponsive during this time.

The 'FirmwareVersion' value in the xml file must match the version stored in the 'FirmwareFile'.

<FirmwareVersion>v6.3.0</FirmwareVersion> <FirmwareFile>630-intercom-uImage</FirmwareFile>

If these values are mismatched, the board can get stuck in a loop where it goes through the following sequence of actions:

1. The board downloads and writes a new firmware file.

2. After the next reboot, the board recognizes that the firmware version does not match.

3. The board downloads and writes the firmware file again.

CyberData has timed a firmware upgrade at 140 seconds. Therefore, if you suspect the board is stuck in a loop, either remove or comment out the FirmwareVersion line in the XML file and let the board boot as it normally does.

Operations Guide 930500E CyberData Corporation

Installing the VoIP V3 Indoor Intercom

Configure the Autoprovisioning Parameters

Autoprovisioned Audio Files

Audio files are stored in non-volatile memory and an autoprovisioned audio file will only have to be downloaded once for each device. Loading many audio files to the device from the web page could cause it to appear unresponsive. If this happens, wait until the transfer is complete and then refresh the page.

The device uses the file name to determine when to download a new audio file. This means that if you used autoprovisioning to upload a file and then changed the contents of this file at the TFTP server, the device will not recognize that the file has changed (because the file name is the same).

Since audio files are stored in non-volatile memory, if autoprovisioning is disabled after they have been loaded to the board, the audio file settings will not change. You can force a change to the audio files on the board by clicking the Delete button on the Audio Configuration page which will restore the default audio file. You can also change the autoprovisioning file with the word default set as the file name.

Operations Guide 930500E CyberData Corporation

Installing the VoIP V3 Indoor Intercom

GENERAL ALERT

Uploading the Firmware

2.5 Upgrade the Firmware and Reboot the Intercom

Caution

Equipment Hazard: V3 devices like the VoIP V3 Indoor Intercom cannot use

firmware 6.x.x or earlier, and older V1 and V2 devices cannot use firmware

7.x.x or later.

2.5.1 Uploading the Firmware

To upload the firmware from your computer:

1. Retrieve the latest Intercom firmware file from the VoIP V3 Indoor Intercom Downloads page at:

http://www.cyberdata.net/products/voip/digitalanalog/intercomindoorv3/downloads.html

2. Unzip the firmware version file. This file may contain the following:

• Firmware file

• Release notes

3. Log in to the Intercom home page as instructed in Section 2.4.3, "Log in to the Configuration

Home Page".

4. Click the Update Firmware button to open the Upgrade Firmware page. See Figure 2-28.

Operations Guide 930500E CyberData Corporation

Installing the VoIP V3 Indoor Intercom

Figure 2-28. Upgrade Firmware Page

Uploading the Firmware

5. Select Browse, and then navigate to the location of the Intercom firmware file.

6. Click S

Note Do not reboot the b

Note This starts the upg

ubmit.

oard after pressing the Submit button.

rade process. Once the Intercom has uploaded the file, the Uploading Firmware countdown page appears, indicating that the firmware is being written to flash. The Intercom will automatically reboot when the upload is complete. When the countdown finishes, the Upgrade Firmware page will refresh. The uploaded firmware filename should be displayed in the system configuration (indicating successful upload and reboot).

Ta bl e 2-18 shows the web page items on the Upgrade Firmware page

Table 2-18. Firmware Upgrade Parameters

Web Page Item

File Upload

Firmware Version Shows the current firmware version.

Description

Use the Br Intercom firmware file that you want to upload.

Click on the Submit button to automatically upload the selected firmware and reboot the system.

owse button to navigate to the location of the

Operations Guide 930500E CyberData Corporation

2.5.2 Reboot the Intercom

Reboot

To reboot a Intercom, log in to the web page as instructed in Section 2.4.3, "Log in to the

Configuration Home Page".

1. Click Reboot (Figure 2-29). A normal restart will occur.

Installing the VoIP V3 Indoor Intercom

Figure 2-29. Reboot System Section

Reboot the Intercom

Operations Guide 930500E CyberData Corporation

Installing the VoIP V3 Indoor Intercom

Command Interface Post Commands

2.6 Command Interface

Some functions on the device can be activated using simple POST commands to the web interface. The examples in can send HTTP POST commands to the device should work.

2.6.1 Command Interface Post Commands

Note These commands require an authenticated session (a valid username and password to

work).

Device Action HTTP Post Command

Trigger relay (for configured delay) wget --user admin --password admin --auth-no-challenge --quiet -

Place call to extension (example: extension 130) wget --user admin --password admin --auth-no-challenge --quiet -

Place point-to-point callb  (example: IP phone address = 10.0.3.72)

Terminate active call wget --user admin --password admin --auth-no-challenge --quiet -

Force reboot wget --user admin --password admin --auth-no-challenge --quiet -

Test Audio button

Announce IP address wget --user admin --password admin --auth-no-challenge --quiet -

Play the "0" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Play the "1" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Play the "2" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Play the "3" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Ta bl e 2-19 use the free unix utility, wget commands. However, any program that

Table 2-19. Command Interface Post Commands

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "test_relay=yes"

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "call=130"

wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "call=10.0.3.72"

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "terminate=yes"

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "reboot=yes"

wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "test_audio=yes"

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "speak_ip_address=yes"

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_0=yes"

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_1=yes"

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_2=yes"

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_3=yes"

Operations Guide 930500E CyberData Corporation

Installing the VoIP V3 Indoor Intercom

Command Interface Post Commands

Table 2-19. Command Interface Post Commands (continued)

Device Action HTTP Post Command

Play the "4" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_4=yes"

Play the "5" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_5=yes"

Play the "6" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_6=yes"

Play the "7" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_7=yes"

Play the "8" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_8=yes"

Play the "9" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_9=yes"

Play the "Dot" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_d=yes"

Play the "Audio Test" audio file (from Audio Config) wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_audiotest=yes"

Play the "Page Tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_pagetone=yes"

Play the "Your IP Address Is" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_youripaddressis=yes"

Play the "Rebooting" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_rebooting=yes"

Play the "Restoring Default" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_restoringdefault=yes"

Play the "Ringback tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_ringback=yes"

Play the "Ring tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_ringtone=yes"

Play the "Intrusion Sensor Triggered" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_intrusionsensortriggered=yes"

Play the "Door Ajar" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_doorajar=yes"

Operations Guide 930500E CyberData Corporation

Installing the VoIP V3 Indoor Intercom

Command Interface Post Commands

Table 2-19. Command Interface Post Commands (continued)

Device Action HTTP Post Command

Play the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_nightring=yes"

Delete the "0" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_0=yes"

Delete the "1" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_1=yes"

Delete the "2" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_2=yes"

Delete the "3" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_3=yes"

Delete the "4" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_4=yes"

Delete the "5" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_5=yes"

Delete the "6" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_6=yes"

Delete the "7" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_7=yes"

Delete the "8" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_8=yes"

Delete the "9" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_9=yes"

Delete the "Audio Test" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_audiotest=yes"

Delete the "Page Tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_pagetone=yes"

Delete the "Your IP Address Is" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_youripaddressis=yes"

Delete the "Rebooting" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_rebooting=yes"

Delete the "Restoring Default" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_restoringdefault=yes"

Operations Guide 930500E CyberData Corporation

Installing the VoIP V3 Indoor Intercom

Command Interface Post Commands

Table 2-19. Command Interface Post Commands (continued)

Device Action HTTP Post Command

Delete the "Ringback tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_ringback=yes"

Delete the "Ring tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_ringtone=yes"

Delete the "Intrusion Sensor Triggered" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_intrusionsensortriggered=yes"

Delete the "Door Ajar" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_doorajar=yes"

Delete the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_nightring=yes"

Trigger the Door Sensor Test (Sensor Config page) wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/sensorconfig.cgi" --post-data "doortest=yes"

Trigger the Intrusion Sensor Test (Sensor Config page) wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/sensorconfig.cgi" --post-data "intrusiontest=yes"

a.Type and enter all of each http POST command on one line. b. Must be in point-to-point mode see Section 2.4.6.2, "Point-to-Point Configuration"

Operations Guide 930500E CyberData Corporation

Appendix A: Mounting the Indoor Intercom

A.1 Wall Mounting Components

Before you mount the Intercom, make sure that you have received all the parts for each Intercom. Refer to the following tables.

Table A-1. Wall Mounting Components (Part of the Accessory Kit)

Quantity Part Name Illustration

4 Sheet Metal Screw

4 Plastic Ribbed Anchor

Table A-2. Gang Box Mounting Components

Quantity Part Name Illustration

4 #6-32 FlatHead Countersunk Machine Screw

Operations Guide 930500E CyberData Corporation

A.2 Cable Connections

to J2

021078D

Speaker to J7

Back Plate

Push-Button

to J6

Microphone

PCBA

Mounting

Screws

Mounting

Screws

PCBA

Figure A-1 shows how to properly connect the VoIP Intercom.

Figure A-1. Cable Connections

Mounting the Indoor Intercom

Cable Connections

Operations Guide 930500E CyberData Corporation

A.3 Wall Mounting Option

Screw

Wall Cutout

on Wall

Pre Drill Holes

121001A

Backplate

Accessory

Kit

to J1

Cable

Network

Rotate Backplate 180°

to use Top Cable Entry

Entry

Cable

Top

Slot

Entry

Cable

Top

Figure A-2 shows a wall mounting option.

Figure A-2. Wall Mounting Option

Mounting the Indoor Intercom

Wall Mounting Option

Operations Guide 930500E CyberData Corporation

A.4 Wall Cutout Dimensions

Dimensions are in Inches [Millimeter]

Wall Cutout

0.25 [6.4]

Top Cable Entry Closed

Top Cable Entry Opening

Figure A-3 shows the maximum recommended wall cutout dimensions.

Figure A-3. Maximum Recommended Wall Cutout Dimensions

Mounting the Indoor Intercom

Wall Cutout Dimensions

Operations Guide 930500E CyberData Corporation

A.5 Gang Box Option

Gang Box Mounting Screw (4x)

Wall Cutout

or Two Gang Box

Backplate accepts

Single Gang Box

Single Gang Box use two

Backplate

121002B

Kit

Accessory

Screw

Slot

Entry

Cable

Top

Figure A-4 shows a 1-Gang Box and a 2-Gang Box mounting option.

Figure A-4. Gang Box Mounting

Mounting the Indoor Intercom

Gang Box Option

Operations Guide 930500E CyberData Corporation

SW1

JP7

JP10

JP1

JP5

TOP SIDE

BOTTOM SIDE

J10

4.200 [106.68]

0.063 [1.60]

0.591 [15.00]

0.516 [13.10]

DIMENSIONS ARE IN INCHES [MILLIMETER]

0.063 [1.60]

2.300 [58.42]

3.700 [93.98]

ø0.138 [ø3.51]

Fits #6-32 Machine Screw

(4 Places)

1.169 [29.70]

Eective Range for

Intrusion Sensor to Function

from 3 mm to 14 mm

0.118 [3.00]

0.551 [14.00]

< Intrusion Sensor >

A.6 PCB Dimensions

PCB Dimensions

Mounting the Indoor Intercom

Figure A-5 shows the PCB dimensions and the intrusion sensor range.

Figure A-5. PCB Dimensions and Intrusion Sensor Range

Operations Guide 930500E CyberData Corporation

Appendix B: Setting up a TFTP Server

B.1 Set up a TFTP Server

Autoprovisioning requires a TFTP server for hosting the configuration file.

B.1.1 In a LINUX Environment

To set up a TFTP server on LINUX:

1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that directory.

2. Run the following command where /tftpboot/ is the path to the directory you created in

Step 1: the directory that contains the files to be uploaded. For example:

in.tftpd -l -s /tftpboot/your_directory_name

B.1.2 In a Windows Environment

You can find several options online for setting up a Windows TFTP server. This example explains how to use the Solarwinds freeware TFTP server, which you can download from the following website address:

http://www.cyberdata.net/support/voip/solarwinds.html

To set up a TFTP server on Windows:

1. Install and start the software.

2. Select File/Configure/Security tab/Transmit Only.

3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory.

Operations Guide 930500E CyberData Corporation

Appendix C: Troubleshooting/Technical Support

C.1 Frequently Asked Questions (FAQ)

A list of frequently asked questions (FAQs) are available on the VoIP V3 Indoor Intercom product page at:

http://www.cyberdata.net/products/voip/digitalanalog/intercomindoorv3/faqs.html

Select the support page for your product to see a list of frequently asked questions for the CyberData product:

C.2 Documentation

The documentation for this product is released in an English language version only.  You can download PDF copies of CyberData product documentation from the VoIP V3 Indoor Intercom product page at:

http://www.cyberdata.net/products/voip/digitalanalog/intercomindoorv3/docs.html

Operations Guide 930500E CyberData Corporation

C.3 Contact Information

Contact CyberData Corporation

3 Justin Court Monterey, CA 93940 USA

www.CyberData.net

Phone: 800-CYBERDATA (800-292-3732) Fax: 831-373-4193

Sales Sales 831-373-2601 Extension 334

Troubleshooting/Technical Support

Contact Information

Technical  Support

Returned Materials Authorization

RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA

The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website:

http://www.cyberdata.net/support/contactsupportvoip.html

Phone: (831) 373-2601, Ext. 333 Email: support@cyberdata.net

To return the product, contact the Returned Materials Authorization (RMA) department:

Phone: 831-373-2601, Extension 136 Email: RMA@CyberData.net

When returning a product to CyberData, an approved CyberData RMA number must be printed on the outside of the original shipping package. No product will be accepted for return without an approved RMA number. Send the product, in its original package, to the following address:

CyberData Corporation 3 Justin Court  Monterey, CA 93940  Attention: RMA "your RMA number"

Status form at the following web address:

http://www.cyberdata.net/support/rmastatus.html

Operations Guide 930500E CyberData Corporation

C.4 Warranty

CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase. Should the product fail within the warranty period, CyberData will repair or replace the product free of charge. This warranty includes all parts and labor.

Should the product fail out-of-warranty, a flat rate repair charge of one half of the purchase price of the product will be assessed. Repairs that are in warranty but are damaged by improper modifications or abuse, will be charged at the out-of-warranty rate. Products shipped to CyberData, both in and out-of-warranty, are shipped at the expense of the customer. Shipping charges for repaired products shipped back to the customer by CyberData, will be paid by CyberData.

CyberData shall not under any circumstances be liable to any person for any special, incidental, indirect or consequential damages, including without limitation, damages resulting from use or malfunction of the products, loss of profits or revenues or costs of replacement goods, even if CyberData is informed in advance of the possibility of such damages.

C.4.1 Warranty & RMA Returns within the United States

Troubleshooting/Technical Support

Warranty

If service is required, you must contact CyberData Technical Support prior to returning any products to CyberData. Our Technical Support staff will determine if your product should be returned to us for further inspection. If Technical Support determines that your product needs to be returned to CyberData, an RMA number will be issued to you at this point.

Your issued RMA number must be printed on the outside of the shipping box. No product will be accepted for return without an approved RMA number. The product in its original package should be sent to the following address:

CyberData Corporation

3 Justin Court.

Monterey, CA 93940

Attn: RMA "xxxxxx"

C.4.2 Warranty & RMA Returns Outside of the United States

If you purchased your equipment through an authorized international distributor or reseller, please contact them directly for product repairs.

C.4.3 Spare in the Air Policy

CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address:

http://www.cyberdata.net/support/warranty/spareintheair.html

Operations Guide 930500E CyberData Corporation

C.4.4 Return and Restocking Policy

For our authorized distributors and resellers, please refer to your CyberData Service Agreement for information on our return guidelines and procedures.

For End Users, please contact the company that you purchased your equipment from for their return policy.

C.4.5 Warranty and RMA Returns Page

The most recent warranty and RMA information is available at the CyberData Warranty and RMA Returns Page at the following web address:

http://www.cyberdata.net/support/warranty/index.html

Troubleshooting/Technical Support

Warranty

Operations Guide 930500E CyberData Corporation

Index

Numerics

100 Mbps indicator light 17 16 AWG gauge wire 12

AC voltages, intercom enclosure is not rated 13 AC voltages, intercom enclosure not rated for 2 act light 18 activate relay (door sensor) 40 activate relay (intrusion sensor) 40 address, configuration login 23 announcing a device’s IP address 19 audio configuration 43

night ring tone parameter 45 audio configuration page 43 audio encodings 4 audio files, user-created 46 autoprovisioning 55

autoprovisioned audio files 57

autoprovisioned firmware upgrades 56

autoprovisioning autoupdate 56

autoprovisioning enabled option 55

autoprovisioning from DHCP 55

autoprovisioning server (IP address) 56

networking 55

setting up a TFTP server 71 autoprovisioning configuration 53, 54 auxiliary relay 5, 13 auxiliary relay wiring diagram 14

backup SIP server 1 32 backup SIP server 2 32

backup SIP servers, SIP server

backups 32

cable connections 66 call button 11

LED 11 call button LED 11

changing

the web access password 26 Cisco SRST 32 command interface 61 commands 61 configurable parameters 27, 30, 32

configuration

audio 43

default IP settings 21

door sensor 38

intrusion sensor 38

network 29

SIP 31

using Web interface 21 configuration home page 23

configuration page

configurable parameters 27, 30 contact information 73 contact information for CyberData 73 Current Network Settings 30 current network settings 30 cutout dimensions 68 cutout dimensions, maximum recommended 68 CyberData contact information 73

default

gateway 21

intercom settings 76

IP address 21

subnet mask 21

username and password 21

web login username and password 23 default gateway 21, 30 default intercom settings 20 default IP settings 21 default login address 23 device configuration 26

device configuration parameters 54

the device configuration page 53 device configuration page 26 device configuration parameters 27

device configuration password

changing for web configuration access 26 DHCP Client 4 DHCP IP addressing 30 dial out extension (door sensor) 40 dial out extension (intrusion sensor) 40 dial out extension strings 33 dial-out extension strings 35

Operations Guide 930500E CyberData Corporation

Index

dimensions 5, 6

label 7 maximum recommended wall cutout dimensions 68 pcb dimensions and intrusion sensor range 8, 70

unit dimensions 6 discovery utility program 23 DNS server 30 door sensor 38, 40, 45

activate relay 40

dial out extension 40

door open timeout 40

door sensor normally closed 40

flash button LED 40

play audio locally 40

door strike

cannot be powered by alternate power input nor PoE

3, 12

power

DTMF tones 33, 35 DTMF tones (using rfc2833) 33 dual speeds 17

enable night ring events 49

event configuration

enable night ring events 49 expiration time for SIP server lease 32, 37

factory default settings 20

how to set 20

firmware

where to get the latest firmware 58 flash button LED (door sensor) 40 flash button LED (intrusion sensor) 40

identifying your product 1 illustration of intercom mounting process 65 installation, typical intercom system 2

intercom configuration

default IP settings 21

intercom configuration page

configurable parameters 32

intrusion sensor 38, 40

activate relay 40 dial out extension 40 flash button LED 40

play audio locally 40 IP address 21, 30 IP addressing 30

default

IP addressing setting 21

J3 terminal block, 16 AWG gauge wire 12

label alignment 7 label dimensions 7 lease, SIP server expiration time 32, 37 lengthy pages 42 link light 17 Linux, setting up a TFTP server on 71 local SIP port 32 log in address 23

gang box option 69 green link light 17

home page 23 http POST command 61 http web-based configuration 4

Operations Guide 930500E CyberData Corporation

MGROUP

MGROUP Name 42

mounting

gang box mounting 69

gang box option 69

maximum recommended wall cutout dimensions 68

wall cutout dimensions 68, 70

wall mounting 67

wall mounting components 65

wall mounting option 67 mounting an intercom 65 multicast configuration 41 Multicast IP Address 42

Index

navigation (web page) 22 navigation table 22 network activity, verifying 18 network configuration of intercom 29 network rate 5 Network Setup 29 nightring tones 42 Nightringer 12, 36 Nightringer in peer to peer mode (cannot be used) 36 nightringer settings 37 Nightringer, SIP registration required 36

operating temperature 5 orange link light 17

packet time 4 pages (lengthy) 42 part number 5

password

for SIP server login 32 login 23

restoring the default 21 payload types 5 pcb dimensions and intrusion sensor range 8, 70 play audio locally (door sensor) 40 play audio locally (intrusion sensor) 40 point-to-point configuration 34

port

local SIP 32

remote SIP 32 POST command 61 power requirement 5

priority

assigning 42

product

configuring 21

mounting 65

parts list 9 product features 3

product overview

product features 3

product specifications 5

supported protocols 4

supported SIP servers 4

typical system installation 2 product specifications 5

protocol 5 protocols supported 4

reboot 59, 60 regulatory compliance 5 remote SIP port 32 reset test function management button 19 resetting the IP address to the default 65, 72 restoring factory default settings 20, 76 restoring the factory default settings 20 return and restocking policy 75 ringtones 42

lengthy pages 42 RJ-45 16 RMA returned materials authorization 73 RMA status 73 RTFM button 19 RTFM jumper 19, 20 RTP/AVP 4

sales 73 sensor setup page 39 sensor setup parameters 38 sensors 40 server address, SIP 32 service 73 setting up an intercom 12 settings, default 20

SIP

enable SIP operation 32

local SIP port 32

user ID 32 SIP (session initiation protocol) 4 SIP configuration 31

SIP Server 32

SIP configuration parameters

outbound proxy 32

registration and expiration, SIP server lease 32, 37

user ID, SIP 32 SIP registration 32 SIP remote SIP port 32 SIP server 32

password for login 32

SIP servers supported 4

user ID for login 32 SIP settings 33 Spare in the Air Policy 74 speaker output 5

Operations Guide 930500E CyberData Corporation

Index

SRST 32 static IP addressing 30 subnet mask 21, 30 supported protocols 4

tech support 73 technical support, contact information 73 terminal block, 16 AWG gauge wire 12 TFTP server 4, 71

unit dimensions 6

user ID

for SIP server login 32

username

changing for web configuration access 26 default for web configuration access 23 restoring the default 21

yellow act light 18 yellow link light 17

verifying

network activity 18

wall cutout dimensions 68, 70 wall cutout dimensions, maximum recommended 68 wall mounting option 67 warranty 74 warranty & RMA returns outside of the United States 74 warranty & RMA returns within the United States 74 warranty and RMA returns page 75 warranty policy at CyberData 74 web access password 21 web access username 21 web configuration log in address 23

web page

navigation 22 web page navigation 22 web-based intercom configuration 21 weight 5 wget, free unix utility 61 Windows, setting up a TFTP server on 71

Operations Guide 930500E CyberData Corporation

CyberData 11111, 11113 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

1 Product Overview

1.1 How to Identify This Product

1.2 Typical System Installation

1.3 Product Features

1.4 Supported Protocols

1.5 Supported SIP Servers

1.6 Product Specifications

1.7 Dimensions

2 Installing the VoIP V3 Indoor Intercom

2.1 Parts List

2.2 Intercom Components

2.2.1 Call Button and the Call Button LED

2.2.1.1 Calling with the The Call Button

2.2.1.2 Call Button LED Function

2.3 Intercom Setup

2.3.1 Intercom Connections

2.3.2 Connecting the Intercom to the Auxiliary Relay

2.3.3 Identifying the VoIP Intercom Connectors

2.3.4 Network Connectivity, and Data Rate

2.3.4.1 Verify Network Activity

2.3.5 RTFM Button

2.3.5.1 Announcing the IP Address

2.3.5.2 Restoring the Factory Default Settings

2.3.6 Adjust the Volume

2.4 Configure the Intercom Parameters

2.4.1 Factory Default Settings

2.4.2 Intercom Web Page Navigation

2.4.3 Log in to the Configuration Home Page

2.4.4 Configure the Device

2.4.5 Configure the Network Parameters

2.4.6 Configure the SIP Parameters

2.4.6.1 Dial Out Extension Strings and DTMF Tones (using rfc2833)

2.4.6.2 Point-to-Point Configuration

2.4.6.3 Delayed DTMF

2.4.7 Configure the Nightringer Parameters

2.4.8 Configure the Sensor Configuration Parameters

2.4.9 Configure the Multicast Parameters

2.4.9.1 Assigning Priority

Ringtones and Nightringtones

2.4.10 Configure the Audio Configuration Parameters

2.4.10.1 User-created Audio Files

2.4.11 Configure the Event Parameters

2.4.11.1 Example Packets for Events

2.4.12 Configure the Autoprovisioning Parameters

2.4.12.1 Autoprovisioning

Enable Autoprovisioning Option

Networking

Get Autoprovisioning from DHCP

Autoprovisioning Server (IP Address)

Autoprovisioning Autoupdate

2.5 Upgrade the Firmware and Reboot the Intercom

2.5.1 Uploading the Firmware

2.5.2 Reboot the Intercom

2.6 Command Interface

2.6.1 Command Interface Post Commands

Appendix A: Mounting the Indoor Intercom

A.1 Wall Mounting Components

A.2 Cable Connections

A.3 Wall Mounting Option

A.4 Wall Cutout Dimensions

A.5 Gang Box Option

A.6 PCB Dimensions

Appendix B: Setting up a TFTP Server

B.1 Set up a TFTP Server

B.1.1 In a LINUX Environment

B.1.2 In a Windows Environment

Appendix C: Troubleshooting/Technical Support

C.1 Frequently Asked Questions (FAQ)

C.2 Documentation

C.3 Contact Information

Contact CyberData Corporation

Sales Sales 831-373-2601 Extension 334

Returned Materials Authorization

RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA

C.4 Warranty