CyberData VoIP V2, 11092 Operation Manual

VoIP V2 Paging Server

The IP Endpoint Company

Operations Guide

SIP Compliant

Part #011092

Document Part #930367H

for Firmware Version 6.2.0

CyberData Corporation

3 Justin Court

Monterey, CA 93940

[phone]

Operations Guide 930367H

Technical Support

The fastest way to get technical support for your VoIP product is to
submit a VoIP Technical Support form at the following website:

http://www.cyberdata.net/support/contactsupportvoip.html

We have several technical support staff monitoring this form and they will
contact you within 12 hours after receiving a submission.
Phone: [phone], Ext. 333
Email: [e-mail]
Fax: [phone]
Company and product information is at www.cyberdata.net.

The IP Endpoint Company

SIP Compliant 011092

COPYRIGHT NOTICE:
© 2011, CyberData Corporation, ALL RIGHTS RESERVED.

This manual and related materials are the copyrighted property of CyberData Corporation. No part
of this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.

DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or
such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to
make changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.

OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by
third parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.

Software or firmware developed by Cyberdata that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.

TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.

CyberData Corporation 930367H Operations Guide

Revision Information

Revision 930367H, which corresponds to firmware version 6.2.0, was released on September 6, 2011,
and has the following changes:

• Adds Section 1.1, “How to Identify This Product”.

CyberData Corporation 930367H Operations Guide

Important Safety Instructions

GENERAL ALERT

GENERAL ALERT

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete
outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.

13. Prior to installation, consult local building and electrical code requirements.

Warning

Electrical H azard: This product should be installed by a lice nsed electrician
according to al l local electrical and building codes.

Warning

Electrical H azard: To prevent injury, this apparatus mus t be securely attached to
the floor/wall in accordance with the installation instructions.

CyberData Corporation 930367H Operations Guide

Pictorial Alert Icons

GENERAL ALERT

Hazard Levels

Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.

Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.

General Alert

This pictoral alert indicates a potentially hazardous situation. This ale rt will be
followed by a haza rd level heading and more specific information about the
hazard.

Ground

This pictora l alert indicates the Earth grounding connection point.

Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.

Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).

The safety guidelines for the equipment in this manual do not purport to address all the safety
issues of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic,
and health practices and determine the applicability of regulatory limitations prior to use. Potential
safety hazards are identified in this manual through the use of words Danger, Warning, and
Caution, the specific hazard type, and pictorial alert icons.

CyberData Corporation 930367H Operations Guide

Abbreviations and Terms

Abbreviation or Term Definition

A-law A standard companding algorithm, used in European digital

communications systems to optimize, i.e., modify, the dynamic range of an
analog signal for digitizing.

AVP Audio Video Profile

Cat 5 TIA/EIA-568-B Category 5

DHCP Dynamic Host Configuration Protocol

LAN Local Area Network

LED Light Emitting Diode

Mbps Megabits per second.

NTP Network Time Protocol

PBX Private Branch Exchange

PoE Power over Ethernet (as per IEEE 802.3af standard)

RTFM Reset Test Function Management

SIP Session Initiated Protocol

u-law A companding algorithm, primarily used in the digital telecommunication

UC Unified Communications

VoIP Voice over Internet Protocol

CyberData Corporation 930367H Operations Guide

Contents

Chapter 1 Product Overview 1

1.1 How to Identify This Product ..............................................................................................................1

1.2 Product features .....................................................................................................................................2

1.3 Supported ................................................................................................................................................2

1.4 Product Specifications ...........................................................................................................................3

Chapter 2 Setting Up the V2 Paging Server 4

2.1 Parts List ..................................................................................................................................................4

2.2 Typical Installation .................................................................................................................................5

2.3 Connecting the V2 Paging Server ........................................................................................................6

2.4 Configuring the V2 Paging Server ....................................................................................................10

2.5 Upgrading the Firmware ...................................................................................................................44

i

2.3.1 Connect to the Power Source ...................................................................................................6

2.3.2 Connect to the Network ............................................................................................................6

2.3.3 Confirm that the V2 Paging Server is Up and Running .......................................................7

Confirm Power on, Network Connectivity, and Connection Speed ....................................7

Verify Network Activity .............................................................................................................7

2.3.4 Announcing the IP Address ......................................................................................................8

2.3.5 Restore the Factory Default Settings ........................................................................................9

2.4.1 Gather the Required Configuration Information ................................................................10

Static or DHCP Addressing? ....................................................................................................10

Username and Password for Configuration GUI .................................................................10

SIP Settings .................................................................................................................................10

2.4.2 V2 Paging Server Web Page Navigation ................................................................................11

2.4.3 Log in to the Configuration GUI ............................................................................................12

2.4.4 Configure the Device Parameters ...........................................................................................15

2.4.5 Configure the Network Parameters ......................................................................................17

2.4.6 Configure the SiP Parameters .................................................................................................19

Point-to-Point Configuration ....................................................................................................22

2.4.7 Configure the Night Ringer Parameters ................................................................................23

2.4.8 Configure the Paging Groups (PGROUPS) Parameters ......................................................25

2.4.9 Operating the Paging Server ...................................................................................................28

2.4.10 Configure the Audio Parameters ..........................................................................................29

User-created Audio Files ...........................................................................................................32

2.4.11 Configure the Event Parameters ...........................................................................................34

Example Packets for Events ......................................................................................................36

2.4.12 Configure the Autoprovisioning Parameters ......................................................................39

Autoprovisioning .......................................................................................................................41

Upgrade the Firmware ..............................................................................................................45

Appendix A Setting Up a TFTP Server 46

A.1 Set up a TFTP Server ..........................................................................................................................46

A.1.1 In a LINUX Environment ........................................................................................................46

A.1.2 In a Windows Environment ...................................................................................................46

Appendix B Troubleshooting/Technical Support 47

B.1 Frequently Asked Questions (FAQ) ..................................................................................................47

B.1.1 Documentation ..........................................................................................................................47

B.2 Contact Information ............................................................................................................................48

B.3 Warranty ...............................................................................................................................................49

CyberData Corporation 930367H Operations Guide

B.3.1 Warranty & RMA Returns within the United States ...........................................................49

B.3.2 Warranty & RMA Returns Outside of the United States ....................................................49

B.3.3 Spare in the Air Policy .............................................................................................................49

B.3.4 Return and Restocking Policy .................................................................................................50

B.3.5 Warranty and RMA Returns Page ..........................................................................................50

Appendix C How to Use the Multicast Extensions 51

C.1 Sending IP Multicast Datagrams ......................................................................................................51

C.2 Receiving IP Multicast Datagrams ...................................................................................................53

C.3 Establishing a Default Multicast Interface .......................................................................................54

C.4 Mtest ......................................................................................................................................................55

Index 56

ii

CyberData Corporation 930367H Operations Guide

1 Product Overview

VoIP PAGING SERVER,V2

RoHS COMPLIANT

011092B / 021036D

Model number

WWW.CYBERDATA.NET

092000001

The VoIP V2 Paging Server is a POE-enabled, single SIP-endpoint enabling user defined paging
zones through a multicasting connection to CyberData VoIP speakers.

SIP compliant IP-PBX's that do not support grouping of SIP endpoints or paging can now support
up to 100 different paging zones.

1.1 How to Identify This Product

To identify the VoIP V2 Paging Server, look for a model number label similar to the one shown in

Figure 1-1. The model number on the label should be 011092.

Figure 1-1. Model Number Label

1

CyberData Corporation 930367H Operations Guide

1.2 Product features

● SIP compliancy

● 10/100BaseT Ethernet Connection

● Multi-zone paging for up to 100 Zones

● TFTP and web-based firmware upgrades

● PoE enabled

● Connector for optional external power supply

● Unbalanced line-level input and output for mono audio

1.3 Supported

● HTTP Web-based configuration

Provides an intuitive GUI for easy system configuration and verification of speaker operations.

● DHCP Client

● TFTP Client

● RTP Version 2 Multicast and Unicast

● Audio Codec

• G.711 U-law

•DTMF detection

Product Overview

Product features

2

CyberData Corporation 930367H Operations Guide

1.4 Product Specifications

Table 1-1. Product Specifications

Specification

Regulatory Compliance FCC Class A, UL 60950, CE

Power Requirement PoE or 48V DC

Connection Speed 10/100 Mbps

Protocol SIP compliant

Audio standard Unbalanced line-level input and output for mono audio

Line In:

Input Signal Amplitudes

Input Impedance

Line Out:

Output Signal Amplitudes

Output Level

Total Harmonic Distortion

Output Impedance

Part Number 011092

2.0 VPP maximum

10k Ohm

2.0 VPP maximum

+2dBm nominal

0.5% maximum

10k Ohm

Product Overview

Product Specifications

3

Dimensions 6.11” L x 4.05” W x 1.15” H

Weight 1.2 pounds

CyberData Corporation 930367H Operations Guide

2 Setting Up the V2 Paging Server

The topics in this chapter provide information on setting up, configuring, and using the SiP VoIP
and PoE Speaker.

2.1 Parts List

The packaging for the V2 Paging Server includes the parts in Tab le 2-2.

Table 2-2. Parts List

Quantity Part Name Illustration

1 V2 Paging Server

1 Installation Quick Reference Guide

4

1 Mounting Template (located on the last

page of the Installation Quick
Reference)

1 Mounting Kit (part #070057A)

which includes:
(2) #4-6 x 7/8" Mounting Anchors
(2) #4 x 1-1/4" Round Phillips Wood
Screws

CyberData Corporation 930367H Operations Guide

2.2 Typical Installation

CyberData
VoIP Speakers

PoE VoIP V2 Paging Server

134526

Generic PoE Switch

SIP Server

VoIP Phone

Figure 2-2 illustrates how the V2 Paging Server is normally installed as part of a paging system.

Figure 2-2. Typical Installation

Setting Up the V2 Paging Server

Typical Installation

5

CyberData Corporation 930367H Operations Guide

2.3 Connecting the V2 Paging Server

48V DC

Chassis ground

Before you connect the V2 Paging Server, be sure that you have received all of the parts described in

Section 2.1, "Parts List".

2.3.1 Connect to the Power Source

To use PoE, plug a Cat 5 Ethernet cable from the V2 Paging Server Ethernet port to your network.
As an alternative to PoE, you can plug one end of a +48V DC power supply into the Paging Server,
and plug the other end into a receptacle. If required, connect the earth grounding wire to the chassis
ground on the back of the unit.

Figure 2-3. Connecting to the Power Source

Setting Up the V2 Paging Server

Connecting the V2 Paging Server

6

2.3.2 Connect to the Network

Plug one end of a standard Ethernet cable into the Paging Server Ethernet port. Plug the other end
into your network.

Figure 2-4. Connecting to the Ne twork

48V DC

CyberData Corporation 930367H Operations Guide

Setting Up the V2 Paging Server

Status
(GREEN/BLUE LED)

Paging
(GREEN LED)

Link
(GREEN/

AMBER LED)

Activity
(GREEN LED)

Connecting the V2 Paging Server

2.3.3 Confirm that the V2 Paging Server is Up and Running

The LEDs on the front of the V2 Paging Server verify the unit’s operations.

Figure 2-5. Paging Server LEDs

2.3.3.1 Confirm Power on, Network Connectivity, and Connection Speed

7

When you plug in the Ethernet cable or power supply:

•The round, GREEN/BLUE Status LED on the front of the V2 Paging Server comes on indicating
that the power is on. Once the device has been initialized, this LED blinks at one second
intervals.

• The square, GREEN/AMBER Link LED above the Ethernet port indicates that the network
connection has been established. The Link LED changes color to confirm the auto-negotiated
connection speed:

• The Link LED is GREEN at 10 Mbps.

• The Link LED is AMBER at 100 Mbps.

•The GREEN Paging LED comes on after the device is booted and initialized. This LED blinks
when a page is in progress. You can disable Beep on Initialization on the Device Configuration
page.

2.3.3.2 Verify Network Activity

The square, GREEN Activity LED blinks when there is network traffic.

CyberData Corporation 930367H Operations Guide

2.3.4 Announcing the IP Address

RTFM Switch

To announce the IP address for the V2 Paging Server, briefly press and then quickly release the
RTFM switch. See

Figure 2-6.

Figure 2-6. RTFM Switch

Setting Up the V2 Paging Server

Connecting the V2 Paging Server

8

CyberData Corporation 930367H Operations Guide

2.3.5 Restore the Factory Default Settings

RTFM Switch

The V2 Paging Server is delivered with factory set default values for the parameters in Ta b le 2-3. Use
the RTFM switch (see Figure 2-7) on the back of the unit to restore these parameters to the factory
default settings.

Figure 2-7. RTFM Switch

Setting Up the V2 Paging Server

Connecting the V2 Paging Server

9

Note When you perform this procedure, the factory default settings are restored. The default

parameters for access are shown in

Ta bl e 2-3.

Table 2-3. Factory Default Settings

Parameter Factory Default Setting

IP Addressing DHCP

IP Address

Web Access Username admin

Web Access Password admin

Subnet Mask

Default Gateway

a

a

a

10.10.10.10

255.0.0.0

10.0.0.1

a. Default if there is not a DHCP server present.

To restore these parameters to the factory default settings:

1. Press and hold the RTFM switch until the status and paging lights come on.

2. Continue to press the switch until after the indicator lights go off, and then release it.

3. The V2 Paging Server settings are restored to the factory defaults.

CyberData Corporation 930367H Operations Guide

2.4 Configuring the V2 Paging Server

Use this section to configure the VoIP paging server.

2.4.1 Gather the Required Configuration Information

Have the following information available before you configure the V2 Paging Server.

2.4.1.1 Static or DHCP Addressing?

Know whether your system uses static or dynamic (DHCP) IP addressing. If it uses static
addressing, you also need to know the values to assign to the following V2 Paging Server
parameters:

• IP Address

•Subnet Mask

•Default Gateway

Setting Up the V2 Paging Server

Configuring the V2 Paging Server

10

2.4.1.2 Username and Password for Configuration GUI

Determine the Username and Password that will replace the defaults after you initially log in to the
configuration GUI.

• The Username is case-sensitive, and must be from four to 25 alphanumeric characters long.

• The Password is case-sensitive, and must be from four to 20 alphanumeric characters long.

2.4.1.3 SIP Settings

To configure the SIP parameters, determine whether you want to register with the server. If you do,
determine the number of minutes the registration lease remains valid, and whether you want to
automatically unregister when you reboot. To configure the SIP parameters, you also need to
determine the values for these parameters:

• SIP Server IP Address

• Remote and Local SIP Port Numbers

• SIP User ID, and Authenticate ID and Password for this User ID

CyberData Corporation 930367H Operations Guide

2.4.2 V2 Paging Server Web Page Navigation

Ta bl e 2-4 shows the navigation buttons that you will see on every V2 Paging Server web page.

Table 2-4. V2 Paging Amplifier Web Page Navigation

Web Page Item Description

Link to the Home page.

Link to the Device Configuration page.

Link to the Networking page.

Link to go to the SIP Configuration page.

Link to go to the Nightringer page.

Setting Up the V2 Paging Server

Configuring the V2 Paging Server

11

Link to go to the Paging Groups Configuration page.

Link to the Audio Configuration page.

Link to the Event Configuration page.

Link to the Autoprovisioning Configuration page.

Link to the Update Firmware page.

CyberData Corporation 930367H Operations Guide

2.4.3 Log in to the Configuration GUI

1. Open your browser to the V2 Paging Server IP address.

Note If the network does not have access to a DHCP server, the device will default to an IP

address of 10.10.10.10.

Note Make sure that the PC is on the same IP network as the V2 Paging Server.

Note You may also download CyberData’s VoIP Discovery Utility program which allows you to

easily find and configure the default web address of the CyberData VoIP products.

CyberData’s VoIP Discovery Utility program is available at the following website address:

http://www.cyberdata.net/support/voip/discovery_utility.html

The unit ships in DHCP mode. To get to the Home page, use the discovery utility to scan for
the device on the network and open your browser from there.

Note To work with the V2 Paging Server configuration after the initial configuration, log in using

the IP address you assign to the device.
provides instructions for entering the IP address.

Setting Up the V2 Paging Server

Configuring the V2 Paging Server

Section 2.4.5, "Configure the Network Parameters"

12

Change the
Default Username
and Password

2. When prompted, use the following default Username and Password to open the configuration
Home page:

Username: admin

Password: admin

To change the default Web access Username and Password:

1. Enter the new Username from four to 25 alphanumeric characters in the Change Username
field. The Username is case-sensitive.

2. Enter the new Password from four to 20 alphanumeric characters in the Change Password field.
The Password is case-sensitive.

3. Enter the new password again in the Re-enter New Password field.

Click Save Settings.

CyberData Corporation 930367H Operations Guide

Figure 2-8. Home Page

Setting Up the V2 Paging Server

Configuring the V2 Paging Server

13

CyberData Corporation 930367H Operations Guide