Page 1
Singlewire-enabled
The IP Endpoint Company
VoIP V2 Paging Amplifier
Operations Guide
Part #011085
Document Part #930363B
for Firmware Version 1.2.3
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601
Page 2
VoIP V2 Paging Amplifier Operations Guide 930363B
Technical Support
The fastest way to get technical support for your VoIP product is to
submit a VoIP Technical Support form at the following website:
http://www.cyberdata.net/support/contactsupportvoip.html
We have several technical support staff monitoring this form and they will
contact you within 12 hours after receiving a submission.
Phone: (831) 373-2601, Ext. 333
Email: [email protected]
Fax: (831) 373-4193
Company and product information is at www.cyberdata.net.
The IP Endpoint Company
Part # 011085
COPYRIGHT NOTICE:
© 2011, CyberData Corporation, ALL RIGHTS RESERVED.
This manual and related materials are the copyrighted property of CyberData Corporation. No part
of this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of
an agreement between CyberData Corporation and recipient of this manual, and their use is subject
to that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or
such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to
make changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by
third parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.
Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may
be the trademarks or registered trademarks of their respective owners.
Operations Guide 930363B CyberData Corporation
Page 3
Revision Information
Revision 930363B, released on August 19, 2011, corresponds to firmware version 1.2.3 and has the
following changes:
• Adds Section 2.2.2, "Connecting the Paging Amplifier".
•Updates Ta ble 1, "Product Specifications".
Operations Guide 930363B CyberData Corporation
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Important Safety Instructions
GENERAL ALERT
GENERAL ALERT
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete
outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
13. Prior to installation, consult local building and electrical code requirements.
Warning
Electrical Hazard: This product should be installed by a lice nsed electrician
according to al l local electrical and building codes.
Warning
Electrical Hazard: To prevent injury, this apparatus must be se curely attached to
the floor/wall in accordance with the installation instructions.
Operations Guide 930363B CyberData Corporation
Page 5
Pictorial Alert Icons
GENERAL ALERT
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
General Alert
This pictoral alert indicates a pote n tially hazardous situation. This alert will be
followed by a haza rd level heading and more specific information about the
hazard.
Ground
This pictora l alert indicates the Earth grounding connection point.
Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).
The safety guidelines for the equipment in this manual do not purport to address all the safety
issues of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic,
and health practices and determine the applicability of regulatory limitations prior to use. Potential
safety hazards are identified in this manual through the use of words Danger, Warning, and
Caution, the specific hazard type, and pictorial alert icons.
Operations Guide 930363B CyberData Corporation
Page 6
Abbreviations and Terms
Abbreviation or Term Definition
A-law A standard companding algorithm, used in European digital
communications systems to optimize, i.e., modify, the dynamic range of an
analog signal for digitizing.
AVP Audio Video Profile
Cat 5 TIA/EIA-568-B Category 5
DHCP Dynamic Host Configuration Protocol
LAN Local Area Network
LED Light Emitting Diode
Mbps Megabits per Second.
NTP Network Time Protocol
PBX Private Branch Exchange
PoE Power over Ethernet (as per IEEE 802.3af standard)
RTFM Reset Test Function Management
SIP Session Initiated Protocol
u-law A companding algorithm, primarily used in the digital telecommunication
UC Unified Communications
VoIP Voice over Internet Protocol
Operations Guide 930363B CyberData Corporation
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Contents
Chapter 1 Product Overview 1
1.1 How to Identify This Product ..............................................................................................................1
1.2 Typical System Installation ...................................................................................................................2
1.3 Product Features .....................................................................................................................................3
1.4 Supported Protocols ..............................................................................................................................3
1.5 Product Specifications ...........................................................................................................................4
Chapter 2 Installing the VoIP V2 Paging Amplifier 5
2.1 Parts List ..................................................................................................................................................5
2.2 Paging Amplifier Setup .........................................................................................................................6
2.3 Configure the Paging Amplifier Parameters ...................................................................................16
2.4 Identifying and Testing a Paging Amplifier when Using InformaCast 4.0 or Later .................. 24
i
2.2.1 Paging Amplifier Components .................................................................................................7
2.2.2 Connecting the Paging Amplifier ............................................................................................8
2.2.3 Paging Amplifier DIP Switches ..............................................................................................10
2.2.4 VoIP V2 Paging Amplifier System Installation and Connection Options ........................ 11
2.2.5 Confirm Operation ....................................................................................................................13
2.2.6 Confirm the IP Address and Test the Audio .........................................................................14
2.2.7 Adjust the Volume ....................................................................................................................15
2.3.1 Paging Amplifier Web Page Navigation ................................................................................17
2.3.2 Log in to the Configuration Home Page ................................................................................17
2.3.3 Upgrade the Firmware and Reboot the Paging Amplifier ..................................................20
2.3.4 Reboot the Paging Amplifier ...................................................................................................23
Appendix A Mounting the Amplifier 30
A.1 Mount the Amplifier .........................................................................................................................30
Appendix B Setting up a TFTP Server 31
B.1 Set up a TFTP Server ...........................................................................................................................31
B.1.1 In a LINUX Environment ........................................................................................................31
B.1.2 In a Windows Environment ...................................................................................................31
Appendix C Troubleshooting/Technical Support 32
C.1 Frequently Asked Questions (FAQ) .................................................................................................32
C.2 Documentation ....................................................................................................................................32
C.3 Contact Information ............................................................................................................................33
C.4 Warranty ...............................................................................................................................................34
C.4.1 Warranty & RMA Returns within the United States ...........................................................34
C.4.2 Warranty & RMA Returns Outside of the United States ....................................................34
C.4.3 Spare in the Air Policy .............................................................................................................34
C.4.4 Return and Restocking Policy ................................................................................................35
C.4.5 Warranty and RMA Returns Page .........................................................................................35
Index 36
Operations Guide 930363B CyberData Corporation
Page 8
1 Product Overview
GENERAL ALERT
AMPLIFIER,VoIP PAGING V2,PoE,
INDOOR METAL ENCLOSURE,RoHS
011085A / 021047E
Model number
WWW.CYBERDATA.NET
085000001
The Singlewire-enabled VoIP V2 Paging Amplifier provides an easy method for implementing an
IP-based overhead paging system for both new and legacy installations.
With up to 25 watts of driving power (802.3at), the Amplifier provides direct drive of a standard
Horn speaker and supports a line-out connector for connection to an external amplifier. The
interface is compatible with Singlewire's InformaCast software.
Note The version of InformaCast needs to be 4.0 or higher.
Note Prior to installation, create a plan for the locations of your units.
General Alert
Consult local building and electrical code requirements prior to installation.
1
1.1 How to Identify This Product
To identify the VoIP V2 Paging Amplifier, look for a model number label similar to the one shown in
Figure 1-1. The model number on the label should be 011085.
Figure 1-1. Model Number Label
Operations Guide 930363B CyberData Corporation
Page 9
1.2 Typical System Installation
802.3af Compliant Ethernet Switch
VoIP Phone Singlewire Server
12 34 56
LoudspeakerLoudspeaker
PoE Injector
(High Power Mode with Injector)
Figure 1-2 illustrates how the VoIP V2 Paging Amplifier is normally installed as part of a public
address system.
Figure 1-2. Typical Installation
Product Overview
Typical System Installation
2
Operations Guide 930363B CyberData Corporation
Page 10
1.3 Product Features
• InformaCast software compatible
• Dual-speed ethernet 10/100 Mbps
• Web-based configuration
• Web-based firmware upgradeable
• PoE 802.3af-enabled (Powered-overEthernet)
• Line-out connector
• Direct speaker drive
• Network and external speaker volume
control
Product Overview
Product Features
3
1.4 Supported Protocols
The V2 Paging Amplifier supports:
• HTTP Web-based configuration
Provides an intuitive user interface for easy system configuration and verification of V2 Paging
Amplifier operations.
•DHCP Client
Dynamically assigns IP addresses in addition to the option to use static addressing.
•TFTP Client
Facilitates Web-based firmware upgrades of the latest V2 Paging Amplifier capabilities.
•RTP
• RTP/AVP - Audio Video Profile
•SPEEX
• Audio Encodings
PCMU (G.711 mu-law)
PCMA (G.711 A-law)
Packet Time 20 ms
Operations Guide 930363B CyberData Corporation
Page 11
1.5 Product Specifications
Table 1. Product Specifications
Category Specification
Ethernet I/F 10/100 Mbps
Power I nput PoE 802.3at or 802.3af
Operating Temperature -30 to 55 C (-22 to 131 F)
Protocol SIP RFC 3261
Payload Types G711, SPEEX
Regulatory Compliance FCC Class A, CE
Warranty 2 Years Limited
Dimensions 1.26” x 9.45” x 3.13”
Audio Output 802.3af - up to 10 Watts (default, 50% duty
cycle [one second on and one second off]).
802.3at - up to 22 Watts (default, 50% duty
cycle [one second on and one second off])
Product Overview
Product Specifications
4
Line Out:
Output Signal Amplitudes
Output Level
Total Harmonic Distortion
Output Impedance
Par t Number 011085
2.0 VPP maximum
+2dBm nominal
0.5% maximum
10k Ohm
Operations Guide 930363B CyberData Corporation
Page 12
2 Installing the VoIP V2 Paging Amplifier
2.1 Parts List
Ta ble 2-1 illustrates the parts for each Paging Amplifier and includes a kit for mounting.
Table 2-1. Parts List
Quantity Part Name Illustration
1 Paging Amplifier Assembly
1 Installation Quick Reference Guide
5
1 Paging Amplifier Mounting Accessory Kit, RoHS
(part #071057A) which includes:
(2)Plastic Ribbed Anchors
(2) #6 Sheet Metal Screws
Operations Guide 930363B CyberData Corporation
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2.2 Paging Amplifier Setup
Set up and configure each Paging Amplifier before you mount it.
CyberData delivers each Paging Amplifier with the factory default values indicated in
Table 2-2:
Table 2-2. Factor y Default Settings—Default of Network
Parameter Factory Default Setting
IP Addressing DHCP
IP Address
Web Access Username admin
Web Access Password admin
Subnet Mask
Default Gateway
a
a
a
a. Default if there is not a DHCP server present.
10.10.10.10
255.0.0.0
10.0.0.1
Installing the VoIP V2 Paging Amplifier
Paging Amplifier Setup
6
Operations Guide 930363B CyberData Corporation
Page 14
2.2.1 Paging Amplifier Components
DIP Switches
Speaker Volume
Network Link LED (GREEN/YELLOW)
Status LED (GREEN)
A steady LED confirms that the Paging Amplifier is operational.
The LED will blink during a page when it is online.
Network Activity LED (GREEN)
Power LED (GREEN/BLUE)
The power LED is a steady green in low power mode and
a steady blue during high power mode. The power LED
will only blink either during a boot up or a phone call.
RTFM Switch
To broadcast a Paging Amplifier’s current IP address,
press and hold the RTFM switch until you hear the IP
address announcement, and then release the RTFM
switch.
To restore the factory defaults, complete the following
steps:
1. Press and hold the RTFM switch until you hear the IP
address announcement. Continue holding the RTFM
switch for an additional five seconds until you hear the
Paging Amplifier announce the words, “restoring defaults”
and “rebooting”.
2. Release the RTFM switch. The Paging Amplifier will be
restored to the factory default settings.
Figure 2-3 shows the components of the Paging Amplifier .
Figure 2-3. Paging Amplifier Components
Installing the VoIP V2 Paging Amplifier
Paging Amplifier Setup
7
Operations Guide 930363B CyberData Corporation
Page 15
2.2.2 Connecting the Paging Amplifier
Non-PoE Ethernet Switch
Cat 5 Ethernet Cable
802.3af PoE Injector (low power mode)
+
Note: You can use an 802.3af
compliance switch instead of an
802.3af power injector and hub.
Standard 1 Speaker Configuration
(802.3af mode)
8 Ohms
16 gauge wire
+
-
Use 16 gauge wire coming out of screw terminals.
Note
: The maximum wire length from the amplifier
to the speaker should not be more than 25 feet.
2.2.2.1 Using the Amplified Outputs
Figure 2-4 and Figure 2-5 illustrates how to connect the VoIP V2 Paging Amplifier and use the
amplified outputs in low and high power mode.
Installing the VoIP V2 Paging Amplifier
Paging Amplifier Setup
8
Low Power Mode
Figure 2-4. Using the Amplified Outputs—Low Power Mode
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Page 16
Installing the VoIP V2 Paging Amplifier
Non-PoE Ethernet Switch
Cat 5 Ethernet Cable
802.3at PoE Injector (high power mode)
2 speakers in parallel (4 Ohm total)
+
Note: Use wire nuts to connect wire
from the speakers to 16 gauge wire.
Note: You can use an 802.3at
compliance switch instead of an
802.3at power injector and hub.
Twist wire nuts
Optional 2 Speaker Configuration
(802.3at mode)
8 Ohms
Standard 1 Speaker Configuration
(802.3af mode)
8 Ohms
16 gauge wire
25 feet maximum distance
++
--
Use 16 gauge wire coming out of screw terminals.
Note: Make sure that the wire length going to the
wire nuts is kept short (approximately 6 inches).
Paging Amplifier Setup
9
High Power Mode
Figure 2-5. Using the Amplified Outputs—High Power Mode
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Page 17
2.2.3 Paging Amplifier DIP Switches
See Figure 2-6 to identify the DIP Switches.
Figure 2-6. DIP Switches
Installing the VoIP V2 Paging Amplifier
Paging Amplifier Setup
10
See the following tables for the DIP Switch settings:
Table 2-3. DIP Switch Settings—Lo w P ower—802.3af Compliant
DIP Switch Default Setting Description
1 OFF Sets PoE for 802.3af class.
2 N/A Not applicable for power setting.
3 ON Switch mode current set to LOW.
4 OFF Low gain amplifier setting.
Table 2-4. DIP Switch Settings—High Power—802.3at Compliant
a
DIP Switch Setting Description
1 ON Sets PoE for 802.3at class.
2 N/A Not applicable for power setting.
3 OFF Switch mode current set to HIGH.
4 ON Force high gain amplifier.
a. If set to high power, the unit will not power ON with 802.3af compliant switch. You must use a
power injector in this mode (CyberData Part Number 011124).
High power PoE mode
conforms to IEEE 802.3at draft 3.0.
Table 2-5. DIP Switch 2 Settings
DIP Switch Setting Description
2 OFF Manual Vol. The speaker volume is set manually by the analog
2 ON Bypass. Bypasses the manual volume control of the analog volume
Operations Guide 930363B CyberData Corporation
volume trimmer.
trimmer and uses the web page volume settings.
Page 18
Installing the VoIP V2 Paging Amplifier
1-Sense (+)
2-GND
3-Relay COM
4-Relay NO
5-Line-In(+)
6-Line-In(-)
7-Line-Out(+)
8-Line-Out(-)
9-Spkr Out(+)
10-Spkr Out (-)
CLASS II WIRING
See Figure 2-8
See Figure 2-9
Generic Ethernet Switch
IP Phone Informacast Server
12 34 56
Existing Loudspeaker
Existing Amplifier
Line-out
Connection
(up to 25 watts)
Paging Amplifier
Paging Amplifier VoIP Phone
12 34 56
011068 Loudspeaker
PoE Injector
(High power mode with Injector)
802.3af Compliant Ethernet Switch
High Power PoE Switch
(up to 25 watts)
Informacast Server
Paging Amplifier Setup
2.2.4 VoIP V2 Paging Amplifier System Installation and Connection Options
Figure 2-7 through Figure 2-8 illustrates connection options for the VoIP V2 Paging Amplifier.
Figure 2-7. V2 Paging Amplifier Connections
Figure 2-8. Line Out Connection
11
Operations Guide 930363B CyberData Corporation
Figure 2-9. Speaker Out Connection
Page 19
Installing the VoIP V2 Paging Amplifier
See Table 2-6 for details about the Paging Amplifier connections.
Table 2-6. Paging Am plifier C onnections
Connection Connection Details Location
12
Paging Amplifier Setup
Ethernet
2.2.4.1 Loudspeaker Type
Using the amplified output, the CyberData VoIP V2 Paging Amplifier supports the 011068
Loudspeaker or equivalent unamplified loudspeaker.
● Use a RJ 45 cable.
Figure 2-10. 011068 Loudspeaker
VoIP V2 Paging Amplifier
2.2.4.2 Cabling/Wiring
Using the amplified output, you may connect a loudspeaker to a Paging Amplifier with a good
quality speaker cable that is limited to 25 feet in length.
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2.2.5 Confirm Operation
Power LED (blue/green)
Link LED (green/yellow)
Status LED (green)
Activity LED
(green)(yellow)
After connecting the Paging Amplifier to the ethernet hub, use the LEDs on the Paging Amplifier
face to confirm that the Paging Amplifier is operational and linked to the network.
LED Color Function
Power Blue/Green The power LED is illuminated a steady green when the power is on and in
Status Green After supplying power to the Paging Amplifier, a steady LED confirms that
Link Green/Ye l l ow The Link LED is illuminated green for a 10Mb link or yellow/green for a
Activity Green The Activity LED blinks to indicate network traffic.
Installing the VoIP V2 Paging Amplifier
Paging Amplifier Setup
Table 2-7. Paging Amplifier LEDs
low power mode. The power LED is illuminated a steady blue when the
amplifier is in high power mode. The power LED will blink during a boot up or
a phone call.
the Paging Amplifier is operational. The status LED will blink during a page
when it is online.
100Mb link when the network link to the Paging Amplifier is established.
13
Figure 2-11. Paging Amplifier LEDs—Power and Link
Figure 2-12. Paging Amplifier LEDs—Status and Activity
Operations Guide 930363B CyberData Corporation
Page 21
2.2.6 Confirm the IP Address and Test the Audio
RTFM switch
GENERAL ALERT
2.2.6.1 RTFM Switch
When the Paging Amplifier is operational and linked to the network, use the Reset Test Function
Management (RTFM) switch (
the Paging Amplifier’s IP Address, and test that the audio is working.
Figure 2-13) on the Paging Amplifier face to announce and confirm
Figure 2-13. RTFM Switch
Installing the VoIP V2 Paging Amplifier
Paging Amplifier Setup
14
Announcing the IP
Address
Restoring the
Factory Default
Settings
To announce a Paging Amplifier’s current IP address:
1. Press and hold the RTFM switch until you hear the IP address announcement.
2. Release the RTFM switch.
Caution
Equipment Caution: Pressing and holding the RTFM switch for more than five
seconds after the IP addre ss announcement will restore the V2 Paging Amplifier
to the factory default settings. See the “
section.
To restore the factory default settings, complete the following steps:
1. Press and hold the RTFM switch until you hear the IP address announcement. Continue holding
the RTFM switch for an additional five seconds until you hear the Paging Amplifier announce
the words, “restoring defaults” and “rebooting”.
2. Release the RTFM switch. The Paging Amplifier will be restored to the factory default settings.
Restoring the Factory Default Settings”
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Page 22
2.2.7 Adjust the Volume
External volume dial
2.2.7.1 External Volume Dial
To adjust the Paging Amplifier volume, turn the external Vo l u m e dial (Figure 2-14) on the Paging
Amplifier face.
Note For the lineout volume, the volume is fixed and the volume control is adjusted through an
external amplifier.
Installing the VoIP V2 Paging Amplifier
Figure 2-14. External Volume Dial
15
Paging Amplifier Setup
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Page 23
Installing the VoIP V2 Paging Amplifier
Configure the Paging Amplifier Parameters
2.3 Configure the Paging Amplifier Parameters
To configure the Paging Amplifier online, use a standard web browser.
Configure each Paging Amplifier and verify its operation before you mount it. When you are ready
to mount a Paging Amplifier enclosure, refer to
All Paging Amplifier are initially configured with the default IP settings indicated in Table 2-8.
When configuring more than one Paging Amplifier, attach the Paging Amplifiers to the network one
at a time to avoid IP address conflicts.
Table 2-8. Factory Default Settings
Paramete r Factory Default Setting
IP Addressing DHCP
IP Address
Web Access Username admin
Web Access Password admin
Subnet Mask
Default Gateway
a
a
a
Appendix A, "Mounting the Amplifier" for instructions.
10.10.10.10
255.0.0.0
10.0.0.1
16
a. Default if there is not a DHCP server present.
Operations Guide 930363B CyberData Corporation
Page 24
2.3.1 Paging Amplifier Web Page Navigation
Ta ble 2-9 shows the navigation buttons that you will see on every Paging Amplifier web page.
Table 2-9. V2 Paging Amplifier Web Page Navigation
Web Page Item Description
Link to the Home page.
Link to the Update Firmware page.
2.3.2 Log in to the Configuration Home Page
1. Open your browser to the Paging Amplifier IP address.
Note If the network does not have access to a DHCP server, the device will default to an IP
address of 10.10.10.10.
Installing the VoIP V2 Paging Amplifier
Configure the Paging Amplifier Parameters
17
Note Make sure that the PC is on the same IP network as the Paging Amplifier.
Note You may also download CyberData’s VoIP Discovery Utility program which allows you to
easily find and configure the default web address of the CyberData VoIP products.
CyberData’s VoIP Discovery Utility program is available on the VoIP V2 Paging Amplifier
product page at:
http://www.cyberdata.net/support/voip/discovery_utility.html
The Paging Amplifier ships in DHCP mode. To get to the Home page, use the discovery utility to
scan for the device on the network and open your browser from there.
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Installing the VoIP V2 Paging Amplifier
Configure the Paging Amplifier Parameters
2. When prompted, use the following default Web Access Username and Web Acces s Password
to access the Home Page (
Figure 2-15):
Web Access Username: admin
Web Access Password: admin
Figure 2-15. Home Page
18
Note Figure 2-15 shows the factory default settings.
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Page 26
Installing the VoIP V2 Paging Amplifier
Configure the Paging Amplifier Parameters
3. On the Home Page, review the setup details and navigation buttons described in Tab le 2-10.
Table 2-10. Home Page Overview
Web Page Item Description
Device Settings
Device Name Shows the device name (25 character limit).
Change Username Type in this field to change the username (25 character limit).
Change Password Type in this field to change the password (19 character limit).
Re-enter Password Type the password again in this field to confirm the new password
(19 character limit).
Current Settings
Serial Number Shows the device serial number.
Mac Address Shows the device Mac address.
Firmware Version Shows the current firmware version.
IP Addressing Shows the current IP addressing setting (DHCP or Static).
IP Address Shows the current IP address.
19
Subnet Mask Shows the current subnet mask address.
Default Gateway Shows the current default gateway address.
DNS Server 1 Shows the current DNS Server 1 address.
DNS Server 2 Shows the current DNS Server 2 address.
Boot Time Shows the boot time.
Current Time Shows the current time.
InformaCast Server Shows the InformaCast Server IP address.
Configuration File Shows the configuration file.
B’casts Accepted Shows the number of B’casts accepted.
B’casts Rejected Shows the number of B’casts rejected.
B’casts Rejected Shows the number of active B’casts.
RTP Packets Rx’d Shows the number of RTP packets Rx’d.
Miscellaneous Settings
Two Speakers Connected Select either Yes or No to indicate whether you have two speakers
connected.
Beep on Initialization Select either Yes or No to indicate if you want to hear a beep when
the unit is powered up.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Operations Guide 930363B CyberData Corporation
Click on the Reboot button to reboot the system.
Page 27
Installing the VoIP V2 Paging Amplifier
Configure the Paging Amplifier Parameters
2.3.3 Upgrade the Firmware and Reboot the Paging Amplifier
To upload the Paging Amplifier firmware from your PC:
1. Set up a TFTP server.
If you do not already have a TFTP server running on your network, see Appendix B, "Setting up
a TFTP Server".
2. Retrieve the latest Paging Amplifier firmware from the VoIP V2 Paging Amplifier Downloads
page at:
http://www.cyberdata.net/products/voip/digitalanalog/singlewirepagingampv2/downloads.html
3. Unzip the Paging Amplifier version file. This file may contain the following:
•Firmware file
• Release notes
4. Copy the firmware files to be upgraded to the appropriate TFTP server directory:
• c:\tftp-root\for Windows
• /tftpboot/for Linux
20
5. Log in to the Paging Amplifier home page as instructed in Section 2.3.2, "Log in to the
Configuration Home Page".
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Page 28
Installing the VoIP V2 Paging Amplifier
Configure the Paging Amplifier Parameters
6. Click the Update Firmware button to open the Upgrade Firmware page. See Figure 2-16.
Figure 2-16. Firmware Upgrade Pa ge
21
Note Figure 2-16 shows the factory default settings.
7. Enter the IP address of your TFTP server into the TFTP Server IP parameter field.
8. Enter the firmware filename of the file to be uploaded into the New Filename parameter field.
For example, kernel filename 100-uImage-pagingamp.bin.
9. Click Upload File.
Note This starts the upload process. Once the Paging Amplifier has uploaded the file, the
Uploading Firmware countdown page appears, indicating that the firmware is being
written to flash. The Paging Amplifier will automatically reboot when the upload is
complete. When the countdown finishes, the Upgrade Firmware page will refresh. The
uploaded firmware filename should be displayed in the system configuration (indicating
successful upload and reboot).
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Installing the VoIP V2 Paging Amplifier
Configure the Paging Amplifier Parameters
Ta ble 2-11 shows the web page items on the Upgrade Firmware page.
Table 2-11. Firmware Upgrade Parameters
Web Page Item Description
Firmware Version Shows the current firmware version.
TFTP Server IP address Enter the IP address of your TFTP server into the TFTP
Server IP parameter field (15 character limit).
New Filename Use this field to enter the new file name for the firmware
file that you are uploading (25 character limit).
Click on the Submit button to automatically upload the
selected firmware and reboot the system.
Click on the Reboot button to reboot the system.
22
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2.3.4 Reboot the Paging Amplifier
Reboot
To reboot a Paging Amplifier, log in to the web page as instructed in Section 2.3.2, "Log in to the
Configuration Home Page".
1. Click Update Firmware to open the Upgrade Firmware page (Figure 2-17).
Figure 2-17. Reboot System Section
Installing the VoIP V2 Paging Amplifier
Configure the Paging Amplifier Parameters
23
2. Click Reboot. A normal restart will occur and you will see the following Reboot page.
Figure 2-18. Reboot Page
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Installing the VoIP V2 Paging Amplifier
Edit IP Speakers
Identifying and Testing a Paging Amplifier when Using InformaCast 4.0 or Later
2.4 Identifying and Testing a Paging Amplifier when Using
InformaCast 4.0 or Later
This section describes the basic process for identifying and testing the CyberData Paging Amplifier
when using Singlewire's InformaCast software version 4.0 or later.
Note If you have questions or need help, please consult your InformaCast documentation and or
contact the CyberData support team.
Note CyberData's support is limited to IP endpoint functionality when used with an InformaCast
system.
To add the Paging Amplifier to the InformaCast server:
1. Click Edit IP Speakers on the Main Screen of the Singlewire Informacast Server Web
Interface.
Figure 2-19. Main Screen of the Singlewire InformaCast Server Web Interface
24
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Installing the VoIP V2 Paging Amplifier
View
InformaCast has detected new Speakers.
Identifying and Testing a Paging Amplifier when Using InformaCast 4.0 or Later
2. On the IP Paging Amplifier Configuration page, InformaCast will indicate that it has detected
new units. Click View.
Figure 2-20. IP Amplifier Configuration Page
25
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Installing the VoIP V2 Paging Amplifier
Te s t
Identifying and Testing a Paging Amplifier when Using InformaCast 4.0 or Later
3. The IP Speaker Configuration page will show four newly detected units. Click Tes t .
Figure 2-21. IP Speaker Configuration Page
26
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Installing the VoIP V2 Paging Amplifier
Test duration Te s tCancelView Speaker’s Status Page
Identifying and Testing a Paging Amplifier when Using InformaCast 4.0 or Later
4. On the Te s t IP Speaker page, Enter a number into the Test duration field.
5. Click Te s t .
6. You will hear a tone from the unit being testing.
7. After the test, click Cancel to return to the IP Configuration page.
Figure 2-22. Test IP Speaker Page
27
Note When viewing the unit's status page via Informacast, Informacast links to the wrong port
and path.
Informacast expects our unit's status page to be at:
http://<ipaddr>:10004/status.
The status page is actually at:
http://<ipaddr>/ (port 80)
Therefore, if a user clicks the link to view the status page and is directed to:
http://10.10.10.10:1004/status
The user will need to edit the url in the address bar to:
http://10.10.10.10/
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Installing the VoIP V2 Paging Amplifier
Add
Identifying and Testing a Paging Amplifier when Using InformaCast 4.0 or Later
8. On the IP Speaker Configuration page, Click Add to add a Paging Amplifier to the
InformaCast server.
Figure 2-23. IP Configuration Page
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Installing the VoIP V2 Paging Amplifier
Add
Identifying and Testing a Paging Amplifier when Using InformaCast 4.0 or Later
9. On the Add IP Speaker page, Fill out appropriate fields and click Add.
Figure 2-24. Add IP Speaker Page
29
Your unit is now registered to the InformaCast server. You now can configure this device as part of
the InformaCast system setup as required.
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Appendix A: Mounting the Amplifier
A.1 Mount the Amplifier
Before you mount the enclosure, make sure that you have received all of the parts for each
enclosure. Refer to
Quantity Part Name Illustration
2 Plastic Ribbed Anchors
2 #6 Sheet Metal Screws
Tab le A-12.
Table A-12. Wall Mounting Components (Part of the Accessory Kit)
30
Note The Paging Amplifier was designed for indoor use. Mounting it on the external part of a
building will require additional hardware for weatherproofing, cabling access, and
lightning suppression. Consult a certified electrician for details.
Note For mounting, use the two #6 SHEET METAL SCREWS to secure the enclosure.
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Appendix B: Setting up a TFTP Server
B.1 Set up a TFTP Server
Upgrading the VoIP V2 Paging Amplifier firmware requires a TFTP server on which you access the
Web interface where you can upload the firmware files.
B.1.1 In a LINUX Environment
To set up a TFTP server on LINUX:
1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that
directory.
2. Run the following command where /tftpboot/ is the path to the directory you created in
Step 1: the directory that contains the files to be uploaded. For example:
31
in.tftpd -l -s /tftpboot/your_directory_name
B.1.2 In a Windows Environment
You can find several options online for setting up a Windows TFTP server. This example explains
how to use the Solarwinds freeware TFTP server, which you can download at:
http://www.cyberdata.net/support/voip/solarwinds.html
To set up a TFTP server on Windows:
1. Install and start the software.
2. Select File/Configure/Security tab/Tr an s m it O n l y.
3. Make a note of the default directory name, and then move the firmware files to be uploaded to
that directory.
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Appendix C: Troubleshooting/Technical
Support
C.1 Frequently Asked Questions (FAQ)
To see a list of frequently asked questions for your product, do the following:
1. Go to the following URL:
http://www.cyberdata.net/products/voip/digitalanalog/singlewirepagingampv2/faqs.html
2. Go to the support page for your product, and click on the FAQs tab.
C.2 Documentation
32
The documentation for this product is released in an English language version only. You can
download PDF copies of CyberData product documentation by doing the following:
1. Go to the following URL:
http://www.cyberdata.net/products/voip/digitalanalog/singlewirepagingampv2/docs.html
2. Go to the support page for your product, and click on the Documentation tab.
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C.3 Contact Information
Contact CyberData Corporation
3 Justin Court
Monterey, CA 93940 USA
www.CyberData.net
Phone: 800-CYBERDATA (800-292-3732)
Fax: 831-373-4193
Sales Sales 831-373-2601 Extension 334
33
Contact Information
Technical
Support
Returned
Materials
Authorization
RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA
The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support
form at the following website:
http://www.cyberdata.net/support/contactsupportvoip.html
We have several technical support staff monitoring this form and they will contact you within 12
hours after receiving a form submission.
Phone: (831) 373-2601, Ext. 333
Email: [email protected]
To return the product, contact the Returned Materials Authorization (RMA) department:
Phone: 831-373-2601, Extension 136
Email: [email protected]
When returning a product to CyberData, an approved CyberData RMA number must be printed on
the outside of the original shipping package. No product will be accepted for return without an
approved RMA number. Send the product, in its original package, to the following address:
CyberData Corporation
3 Justin Court
Monterey, CA 93940
Attention: RMA "your RMA number"
Status form at the following web address:
http://www.cyberdata.net/support/rmastatus.html
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C.4 Warranty
CyberData warrants its product against defects in material or workmanship for a period of two
years from the date of purchase. Should the product fail within the warranty period, CyberData will
repair or replace the product free of charge. This warranty includes all parts and labor.
Should the product fail out-of-warranty, a flat rate repair charge of one half of the purchase price of
the product will be assessed. Repairs that are in warranty but are damaged by improper
modifications or abuse, will be charged at the out-of-warranty rate. Products shipped to CyberData,
both in and out-of-warranty, are shipped at the expense of the customer. Shipping charges for
repaired products shipped back to the customer by CyberData, will be paid by CyberData.
CyberData shall not under any circumstances be liable to any person for any special, incidental,
indirect or consequential damages, including without limitation, damages resulting from use or
malfunction of the products, loss of profits or revenues or costs of replacement goods, even if
CyberData is informed in advance of the possibility of such damages.
C.4.1 Warranty & RMA Returns within the United States
34
Warranty
If service is required, you must contact CyberData Technical Support prior to returning any
products to CyberData. Our Technical Support staff will determine if your product should be
returned to us for further inspection. If Technical Support determines that your product needs to be
returned to CyberData, an RMA number will be issued to you at this point.
Your issued RMA number must be printed on the outside of the shipping box. No product will be
accepted for return without an approved RMA number. The product in its original package should
be sent to the following address:
CyberData Corporation
3 Justin Court.
Monterey, CA 93940
Attn: RMA "xxxxxx"
C.4.2 Warranty & RMA Returns Outside of the United States
If you purchased your equipment through an authorized international distributor or reseller, please
contact them directly for product repairs.
C.4.3 Spare in the Air Policy
CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States
and Canada. More information about the Spare in the Air policy is available at the following web
address:
http://www.cyberdata.net/support/warranty/spareintheair.html
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C.4.4 Return and Restocking Policy
For our authorized distributors and resellers, please refer to your CyberData Service Agreement for
information on our return guidelines and procedures.
For End Users, please contact the company that you purchased your equipment from for their
return policy.
C.4.5 Warranty and RMA Returns Page
The most recent warranty and RMA information is available at the CyberData Warranty and RMA
Returns Page at the following web address:
http://www.cyberdata.net/support/warranty/index.html
35
Warranty
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Index
36
Symbols
#6 sheet metal screws 30
Numerics
1 speaker configuration 8, 9
16 gauge wire 8, 9
2 speaker configuration 9
802.3af compliance switch 8
802.3af mode 8, 9
802.3af power injector (low power mode) 8
802.3at compliance switch 9
802.3at mode 9
802.3at power injector (high power mode) 9
A
accessory kit 5
activity LED 13
address, configuration login 17
amplified outputs 8, 9
high power mode 9
how to use and connect 8
low power mode 8
announcing an IP address 14
audio encodings 3
D
default
gateway 6, 16
IP address 6, 16
subnet mask 6, 16
username and password 6, 16
web login username and password 18
default gateway 6, 16
default IP settings 16
default login address 17
DHCP Client 3
discovery utility program 17
E
enclosure, mounting 30
F
factory defaults 7, 14
firmware
where to get the latest firmware 20
firmware upgrade parameters 22
firmware upgrades 31
C
configurable parameters 19
configuration
default IP settings 16
using Web interface 16
configuration home page 18
configuration page
configurable parameters 19
connecting the amplified outputs 8
contact information 33
contact information for CyberData 33
CyberData contact information 33
CyberData support limited to IP endpoint
functionality 24
Operations Guide 930363B CyberData Corporation
H
hazard levels 5
high power mode (amplified outputs) 9
home page 18
http web-based configuration 3
I
identifying the speaker (when using InformaCast 4.0) 24
identifying your product 1
illustration of amplifier mounting process 30
InformaCast
Add IP Speaker Page 29
IP Speaker Configuration page 25
Test IP Speaker Page 27
testing and identifying a Singlewire-enabled ceiling
speaker 24
Page 44
37
Informacast linking to the wrong port and path 27
InformaCast needs to be 4.0 or higher 1
installation 2
IP address 6, 16, 22
IP addressing
default
IP addressing setting 6, 16
L
LEDs 13
link LED 13
Linux, setting up a TFTP server on 31
log in address 17
loudspeaker, cabling/wiring 12
loudspeaker, connecting 8
loudspeaker, type 12
low power mode (amplified outputs) 8
M
maximum distance between speakers 9
maximum wire length for single speaker configuration 8
maximum wire length for two speaker configuration 9
mounting an amplifier 30
configuring 16
mounting 30
parts list 5
product features 3
product overview
product features 3
product specifications 4
supported protocols 3
typical system installation 2
product specifications 4
protocols supported 3
R
reboot 22, 23
reset test function management switch 14
resetting the IP address to the default 30
restoring the factory defaults 7, 14
return and restocking policy 35
RMA returned materials authorization 33
RMA status 33
RTFM switch 7, 14
RTP/AVP 3
S
N
navigation (web page) 17
navigation table 17
network link activity, verifying 13
O
one speaker configuration 8, 9
optional two speaker configuration 9
P
packet time 3
parts list 5
password
login 18
restoring the default 6, 16
power LED 13
power, connecting to paging amplifier 8
product
safety instructions 4
sales 33
service 33
setting up a TFTP server 31
Singlewire Informacast Server Web Interface 24
Spare in the Air Policy 34
speaker configuration 8, 9
speaker configuration for two speakers 9
standard 1 speaker configuration 8, 9
status LED 13
subnet mask 6, 16
supported protocols 3
T
tech support 33
technical support, contact information 33
testing the speaker (when using InformaCast 4.0) 24
TFTP server 3, 31
two speaker configuration 9
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Page 45
U
username
default for web configuration access 18
restoring the default 6, 16
using the amplified outputs 8
V
verifying
network link and activity 13
power on 13
volume 15
volume dial 15
W
warranty 34
warranty & RMA returns outside of the United States 34
warranty & RMA returns within the United States 34
warranty and RMA returns page 35
warranty policy at CyberData 34
web access password 6, 16
web access username 6, 16
web configuration log in address 17
web page
navigation 17
web page navigation 17
web-based paging amplifier configuration 16
Windows, setting up a TFTP server on 31
wire gauge 8, 9
wire length for single speaker configuration 8
wire length going to wire nuts for two speaker
configuration 9
wire nuts to connect wire 9
38
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