CyberData RAL 9003, 11113, 11078 Operation Manual

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The IP Endpoint Company

VoIP Indoor Intercom with Keypad Operations Guide

Part #011113*, RAL 9003, Signal White Color

*Replaces #011078

Document Part #930323J

for Firmware Version 6.3.0

CyberData Corporation

3 Justin Court

Monterey, CA 93940

(831) 373-2601

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PoE VoIP Intercom Operations Guide 930323J

Technical Support

The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website:

http://www.cyberdata.net/support/contactsupportvoip.html

Phone: (831) 373-2601, Ext. 333 Email: [email protected] Fax: (831) 373-4193 Company and product information is at www.cyberdata.net.

The IP Endpoint Company

Part # 011113

This manual and related materials are the copyrighted property of CyberData Corporation. No part of this manual or related materials may be reproduced or transmitted, in any form or by any means (except for internal use by licensed customers), without prior express written permission of CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.

DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by CyberData Corporation, CyberData Corporation makes no representation or warranty, express or implied, including any warranty or merchantability or fitness for any purpose, with respect to this manual or the products, software, firmware, and/or hardware described herein, and CyberData Corporation assumes no liability for damages or claims resulting from any use of this manual or such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make changes, without notice, to this manual and to any such product, software, firmware, and/or hardware.

OPEN SOURCE STATEMENT: Certain software components included in CyberData products are subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL) “open source” or “free software” licenses. Some of this Open Source Software may be owned by third parties. Open Source Software is not subject to the terms and conditions of the CyberData COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open Source Software is determined by the terms of the GPL, LGPL, or third party, according to who licenses that software.

Software or firmware developed by CyberData that is unrelated to Open Source Software is copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied, modified, reverse-engineered, or otherwise altered without explicit written permission from CyberData Corporation.

TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be the trademarks or registered trademarks of their respective owners.

CyberData Corporation 930323J Operations Guide

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Important Safety Instructions

GENERAL ALERT

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

13. Prior to installation, consult local building and electrical code requirements.

Warning

Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes.

Warning

Electrical Hazard: To prevent injury, this apparatus must be securely attached to the fl o o r /wall in ac co r dance with the installation instruction s.

CyberData Corporation 930323J Operations Guide

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Pictorial Alert Icons

GENERAL ALERT

Hazard Levels

Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. This is limited to the most extreme situations.

Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

General Alert

This pictor al alert indicate s a potentially hazardous situation. This alert will be followed by a hazard level heading and more specific information about the hazard.

Ground

This pictor al alert indicates the Earth ground ing connection point.

Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or moderate injury. It may also alert users against unsafe practices.

Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).

The safety guidelines for the equipment in this manual do not purport to address all the safety issues of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and health practices and determine the applicability of regulatory limitations prior to use. Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons.

CyberData Corporation 930323J Operations Guide

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Revision Information

Revision 930323J, which was released on November 13, 2012, corresponds to firmware version 6.3.0, and has the following changes:

•Updates Ta bl e 2-21, "Command Interface Post Commands".

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Contents

Chapter 1 Product Overview 1

1.1 How to Identify This Product ..............................................................................................................1

1.2 Typical System Installation ...................................................................................................................2

1.3 Product Features ....................................................................................................................................3

1.4 Supported Protocols ..............................................................................................................................4

1.5 Supported SIP Servers ...........................................................................................................................4

1.6 Product Specifications ...........................................................................................................................4

1.7 Dimensions .............................................................................................................................................5

Chapter 2 Installing the VoIP Indoor Intercom with Keypad 6

2.1 Parts List ..................................................................................................................................................6

2.2 VoIP Indoor Intercom with Keypad Setup .........................................................................................7

2.3 Configure the Intercom Parameters .................................................................................................16

2.4 Upgrading the Firmware and Rebooting the Intercom ..................................................................59

2.5 Command Interface .............................................................................................................................62

2.2.1 Connections .................................................................................................................................7

2.2.2 Connecting a Device to the Auxiliary Relay ...........................................................................7

2.2.3 Identifying the Connector Locations and Functions ..............................................................8

2.2.4 Call Button and Indicator Light ..............................................................................................12

2.2.5 Network Connectivity, and Data Rate ..................................................................................12

2.2.6 RTFM Button ..............................................................................................................................13

2.2.7 Adjust the Volume ....................................................................................................................15

2.3.1 Intercom Web Page Navigation ..............................................................................................16

2.3.2 Log in to the Configuration Home Page ................................................................................17

2.3.3 Configure the Device Parameters ...........................................................................................19

2.3.4 Configure the Network Parameters .......................................................................................22

2.3.5 Configure the SIP Parameters .................................................................................................24

2.3.6 Configure the Button Parameters ...........................................................................................29

2.3.7 Configure the Night Ringer Parameters ................................................................................36

2.3.8 Configure the Sensor Parameters ...........................................................................................37

2.3.9 Configure the Multicast Parameters .......................................................................................40

2.3.10 Configure the Audio Parameters ..........................................................................................43

2.3.11 Configure the Event Parameters ...........................................................................................48

2.3.12 Configure the Autoprovisioning Parameters ......................................................................54

2.4.1 Upgrading the Firmware .........................................................................................................59

2.4.2 Reboot the Intercom ..................................................................................................................61

2.5.1 Command Interface Post Commands ....................................................................................62

Appendix A Mounting the Indoor VoIP Indoor Intercom with Keypad 66

A.1 Mount the VoIP Indoor Intercom with Keypad ............................................................................66

Appendix B Setting up a TFTP Server 69

B.1 Set up a TFTP Server ...........................................................................................................................69

B.1.1 In a LINUX Environment ........................................................................................................69

B.1.2 In a Windows Environment ...................................................................................................69

Appendix C Troubleshooting/Technical Support 70

C.1 Frequently Asked Questions (FAQ) .................................................................................................70

C.2 Documentation ....................................................................................................................................70

C.3 Contact Information ............................................................................................................................71

C.4 Warranty ...............................................................................................................................................72

C.4.1 Warranty & RMA Returns within the United States ...........................................................72

C.4.2 Warranty & RMA Returns Outside of the United States ....................................................72

C.4.3 Spare in the Air Policy .............................................................................................................72

C.4.4 Return and Restocking Policy ................................................................................................73

C.4.5 Warranty and RMA Returns Page .........................................................................................73

Operations Guide 930323J CyberData Corporation

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Index 74

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1 Product Overview

VoIP INTERCOM WITH KEYPAD,

INDOOR,RoHS COMPLIANT

011113A / 021039G

Model number

WWW.CYBERDATA.NET

113000001

1.1 How to Identify This Product

To identify the VoIP Indoor Intercom with Keypad, look for a model number label similar to the one shown in

Figure 1-1. The model number on the label should be 011113.

Figure 1-1. Model Number Label

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1.2 Typical System Installation

Door Strike

VoIP Intercoms with Keypad

IP Phone

IP PBX Server

Generic PoE Hub

12 34 56

GENERAL ALERT

The Voice-over-IP (VoIP) Intercom is a Power-over-Ethernet (PoE 802.3af) and Voice-over-IP (VoIP) two-way communications device that easily connects into existing local area networks (LANs) with a single cable connection. The intercom is compatible with most SIP-based IP PBX servers that comply with SIP RFC 3261.

Figure 1-2 illustrates how the VoIP Indoor Intercom with Keypad can be installed as part of a VoIP

phone system.

Figure 1-2. Typical Installation—Door Entry/Access Control

Product Overview

How to Identify This Product

Warning

Electrical H azard: The VoIP Intercom enclosure is not rated for any AC voltages.

Warning

Electrical H azard: This product should be installed by a licens ed electrician according to al l local electrical and building codes.

Warning

Electrical H azard: To prevent injury, this apparatus must be securely att ached to the floor/wall in accordance with the installation instructions.

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1.3 Product Features

●

PoE 802.3af enabled (Powered-overEthernet)

●

12-key keypad

●

Programmable speed dial

●

SIP

●

Dual speeds of 10 Mbps and 100 Mbps

●

802.3af compliant

●

2 gang outlet box size

●

Adaptive full duplex voice operation

●

Network/Web management

●

Network adjustable speaker volume adjustment

●

Network configurable door or intrusion sensor settings

●

Network configurable relay activation settings

●

Dial Out Extension supports the addition of comma delimited pauses before sending additional DTMF tones

●

Network configurable microphone input sensitivity adjustment

●

Network downloadable product firmware

●

Doubles as a paging speaker

●

Call button

●

Call activity indicator (light)

●

Tamper proof design

●

One dry contact relay for auxiliary control

●

Autoprovisioning

●

Configurable audio files

●

Night Ringer

●

Three year warranty

●

Peer-to-peer capable

●

Door closure and tamper alert signal

●

Optional Torx screws with driver kit

Product Overview

How to Identify This Product

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1.4 Supported Protocols

The Intercom supports:

● SIP

● HTTP Web-based configuration

Provides an intuitive user interface for easy system configuration and verification of Intercom operations.

● DHCP Client

Dynamically assigns IP addresses in addition to the option to use static addressing.

● TFTP Client

Facilitates hosting for the Autoprovisioning configuration file.

● RTP

● RTP/AVP - Audio Video Profile

● Audio Encodings

PCMU (G.711 mu-law)

PCMA (G.711 A-law)

Packet Time 20 ms

Product Overview

How to Identify This Product

1.5 Supported SIP Servers

The following link contains information on how to configure the Intercom for the supported SIP servers:

http://www.cyberdata.net/support/voip/server.html

1.6 Product Specifications

Category Specification

Output 1 Watt Peak Power

Ethernet I/F

Protocol

Power Input

Operating Temperature

Payload Types

Regulatory Compliance

Dimensions 6.5” x 4.5” x 1.5” (H x W x D)

Warranty

Part Number

Auxiliary Relay

10/100 Mbps

SIP RFC 3261 Compatible

PoE 802.3af compliant or +12 to +24VDC at 500mA

-30 to 55 C (-22 to 131 F)

G711, A-law and µ-law

FCC Class A, UL 60950

2 years limited

011113

1A at 30 VDC

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1.7 Dimensions

Figure 1-3. Dimensions

Product Overview

How to Identify This Product

4.5 [115]

6.5 [165]

DIMENSIONS ARE IN INCHES [MILLIMETER]

1.6 [40]

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2 Installing the VoIP Indoor Intercom with Keypad

2.1 Parts List

Ta bl e 2-1 illustrates the parts for the VoIP Indoor Intercom with Keypad.

Table 2-1. Parts List

Quantity Part Name Illustration

1 VoIP Indoor Intercom with Keypad Assembly

1 Installation Quick Reference Guide

1 Mounting Accessory Kit

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2.2 VoIP Indoor Intercom with Keypad Setup

Altern 1=+ 2=P

Relay (2A a

3=N 4=N 5=D 6=D

Terminal Block

Wire in,

up to 16 AWG

accept wire range

for c

123456

Relay Contact: (1A at 30 VDC for continuous loads) 3 = Normally Open Common 4 = Normally Open Contact 5 = Door Sense Input 6 = Door Sense Ground Reference

2 = Power Ground

1 = +12 to +24 VDC at 1000mA (500mA minimum)

Alternate Power Input:

Wire in, accepts 16 AWG gauge wire

GENERAL ALERT

2.2.1 Connections

Figure 2-1 shows the pin connections on J3 (terminal block). This terminal block can accept

16 AWG gauge wire.

Note As an alternative to using PoE power, you can supply +12 to +24 VDC at 1000 ma (500 mA

minimum) into the terminal block.

Figure 2-1. Terminal Block Connections

7 Installing the VoIP Indoor Intercom with Keypad

Connections

2.2.2 Connecting a Device to the Auxiliary Relay

Operations Guide 930323J CyberData Corporation

The VoIP Indoor Intercom with Keypad incorporates an on-board relay which enables users to control an external relay for activating an auxiliary device such as an electric door strike (see

2-1). The Intercom relay contacts are limited to 1 amp at 30VDC. The Intercom relay activation time

is selectable through the web interface and is controlled by DTMF tones generated from the phone being called. The DTMF tones are selectable from the web interface as well.

Warning

Figure

Electrical H azard: The VoIP Intercom enclosure is not rated for any AC voltages.

Page 15

Identifying the Connector Locations and Functions

GENERAL ALERT

6 5 4 3 2 1

POWER SUPPLY

30 VDC @ 1A

MAX.

Switching Diode

High PIV UltraFast

Solid State

Mechanical

Relay

Controlled Device

Depending Upon

AC or DC rated

Output Contacts

Requirements

Power Source

AC or DC

Controlled Device

Such As

Electric Door Strike

Strobe Light

( )

OUT

Example of External Relay (not supplied) Intercom PCB

Auxiliary Relay Wiring Contacts

Warning

Electrical H azard: This product should be installed by a licens ed electrician according to al l local electrical and building codes.

Warning

Electrical H azard: To prevent injury, this apparatus must be securely att ached to the floor/wall in accordance with the installation instructions.

Note The DTMF activation code must be sent in conformance with RFC2833.

Figure 2-2. Auxiliary Relay Wiring Diagram

8 Installing the VoIP Indoor Intercom with Keypad

2.2.3 Identifying the Connector Locations and Functions

Operations Guide 930323J CyberData Corporation

See Figure 2-3 through Figure 2-5 and Table 2-2 through Table 2-4 to identify the connector locations and functions.

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Identifying the Connector Locations and Functions

Figure 2-3. Connector Locations

9 Installing the VoIP Indoor Intercom with Keypad

Table 2-2. Connector Functions

Connector Function

J1 PoE Network Connection (RJ-45 ethernet)

J3 Terminal Block (see Figure 2-1)

SW1 RTFM (see Section 2.2.6, "RTFM Button")

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Identifying the Connector Locations and Functions

Figure 2-4. Connector Locations

10 Installing the VoIP Indoor Intercom with Keypad

Table 2-3. Connector Functions

Connector Function

J2 LED Interface

J5 Microphone Interface

J6 Speaker Interface

J7 Keypad Interface

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Identifying the Connector Locations and Functions

Figure 2-5. Connector Locations

11 Installing the VoIP Indoor Intercom with Keypad

Table 2-4. Connector Functions

Connector Description Function

J4 J-Tag Factory only.

J8 Console Factory only

JP0 PoE Option Factory only

JP1 Boot Mode Factory only

JP2 Boot Mode Factory only

JP3 Boot Mode Factory only

JP4 Reset Jumper Placing a jumper on JP4, and then removing it will cause

the board to reset/reboot.

JP5 WD Enable Not used

JP6 Audio Enable Factory only

JP7 Phy Mode Not Used

JP8 Phy Mode Not Used

JP9 Phy Mode Not Used

JP10 Intrusion Disable Jumper Placing a jumper on JP10 will disable the intrusion

detection circuit.

JP11 Option Jumper Not used

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2.2.4 Call Button and Indicator Light

Call button and indicator light

2.2.4.1 Indicator Light Function

• Upon initial power or reset, the indicator light will illuminate.

• When the software has finished initialization, the indicator light will blink twice.

• When a call is established (not just ringing), the indicator light will blink.

•On the Device Configuration Page, there is an option called Button Lit When Idle. This option sets the normal state for the indicator light. The indicator light will still blink during initialization and calls.

• The indicator light flashes briefly at the beginning of RTFM mode.

Figure 2-6. Call Button and Indicator Light

12 Installing the VoIP Indoor Intercom with Keypad

Call Button and Indicator Light

2.2.4.2 Dialing from the Keypad

• See the Enable Telephone Operation setting in Section 2.3.6, "Configure the Button Parameters".

2.2.5 Network Connectivity, and Data Rate

When you plug in the Ethernet cable or power supply:

• The square, green Link light above the Ethernet port indicates that the network connection has been established (see baud rate:

Operations Guide 930323J CyberData Corporation

Figure 2-7). The Link light changes color to confirm the auto-negotiated

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• This light is yellow at 10 Mbps.

Activity Link

• It is orange at 100 Mbps.

2.2.5.1 Verify Network Activity

The square, yellow Activity light blinks when there is network activity.

13 Installing the VoIP Indoor Intercom with Keypad

RTFM Button

Figure 2-7. Network Connector

2.2.6 RTFM Button

When the Intercom is operational and linked to the network, use the Reset Test Function Management (RTFM) button (see SW1 in confirm the Intercom’s IP Address and test that the audio is working.

Note You must do this test prior to final assembly.

Operations Guide 930323J CyberData Corporation

Figure 2-8) on the Intercom board to announce and

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Figure 2-8. RTFM Button

14 Installing the VoIP Indoor Intercom with Keypad

RTFM Button

RTFM

2.2.6.1 Announcing the IP Address

To announce a device’s current IP address:

1. Press and release the RTFM button (SW1) within a five second window.

Note The device will use DHCP to obtain the new IP address (DHCP-assigned address or default

to 10.10.10.10 if a DHCP server is not present).

Note Pressing and holding the RTFM button for longer than five seconds will restore the device

to the factory default settings.

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2.2.6.2 Restoring the Factory Default Settings

When troubleshooting configuration problems, it is sometimes convenient to restore the device to a known state.

Note Each Intercom is delivered with factory set default values.

To restore the factory default settings:

1. Press and hold the RTFM button (SW1) for more than five seconds.

2. The device announces that it is restoring the factory default settings.

Note The device will use DHCP to obtain the new IP address (DHCP-assigned address or default

to 10.10.10.10 if a DHCP server is not present).

Figure 2-9. RTFM Button

15 Installing the VoIP Indoor Intercom with Keypad

Adjust the Volume

RTFM

2.2.7 Adjust the Volume

You can adjust the volume through the Device Configuration Page.

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2.3 Configure the Intercom Parameters

To configure the Intercom online, use a standard web browser.

Configure each Intercom and verify its operation before you mount it. When you are ready to mount an Intercom, refer to instructions.

All Intercoms are initially configured with the following default IP settings:

When configuring more than one Intercom, attach the Intercoms to the network and configure one at a time to avoid IP address conflicts.

Parameter Factory Default Setting

IP Addressing DHCP

IP Address

Web Access Username admin

Web Access Password admin

Subnet Mask

Default Gateway

Appendix A, "Mounting the Indoor VoIP Indoor Intercom with Keypad" for

Table 2-5. Factory Default Se ttings

10.10.10.10

255.0.0.0

10.0.0.1

16 Installing the VoIP Indoor Intercom with Keypad

Intercom Web Page Navigation

a. Default if there is not a DHCP server present.

2.3.1 Intercom Web Page Navigation

Ta bl e 2-6 shows the navigation buttons that you will see on every Intercom web page.

Table 2-6. V2 Paging Amplifier Web Page Navigation

Web Page Item Description

Link to the Home page.

Link to the Device Configuration page.

Link to the Networking page.

Link to the SIP Configuration page.

Link to the Button Configuration page.

Operations Guide 930323J CyberData Corporation

Link to the Nightringer Configuration page.

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Table 2-6. V2 Paging Amplifier Web Page Navigation (continued)

Web Page Item Description

Link to the Sensor Configuration page.

Link to the Multicast Configuration page.

Link to the Audio Configuration page.

Link to the Event Configuration page.

Link to the Autoprovisioning Configuration page.

Link to the Update Firmware page.

17 Installing the VoIP Indoor Intercom with Keypad

2.3.2 Log in to the Configuration Home Page

1. Open your browser to the Intercom IP address.

Note If the network does not have access to a DHCP server, the device will default to an IP

address of 10.10.10.10.

Note Make sure that the PC is on the same IP network as the Intercom.

Note You may also download CyberData’s VoIP Discovery Utility program which allows you to

easily find and configure the default web address of the CyberData VoIP products.

CyberData’s VoIP Discovery Utility program is available at the following website address:

http://www.cyberdata.net/support/voip/discovery_utility.html

Note The Intercom ships in DHCP mode. To get to the Home page, use the discovery utility to

scan for the device on the network and open your browser from there.

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2. When prompted, use the following default Web Access Username and Web Access Password to access the Home Page (

Figure 2-10):

Web Access Username: admin

Web Access Password: admin

Figure 2-10. Home Page

18 Installing the VoIP Indoor Intercom with Keypad

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Page 26

Configure the Device Parameters

3. On the Home Page, review the setup details and navigation buttons described in Ta ble 2-7.

Table 2-7. Home Page Overview

Web Page Item Description

Device Settings

Device Name Shows the device name.

Change Username Type in this field to change the username.

Change Password Type in this field to change the password.

Re-enter Password Type the password again in this field to confirm the new password.

Current Settings

Serial Number Shows the device serial number.

Mac Address Shows the device Mac address.

Firmware Version Shows the current firmware version.

IP Addressing Shows the current IP addressing setting (DHCP or static).

IP Address Shows the current IP address.

Subnet Mask Shows the current subnet mask address.

19 Installing the VoIP Indoor Intercom with Keypad

Default Gateway Shows the current default gateway address.

DNS Server 1 Shows the current DNS Server 1 address.

DNS Server 2 Shows the current DNS Server 2 address.

Speaker Volume Shows the current speaker volume level.

Microphone Gain Shows the current microphone gain level.

Primary SIP Server Shows the current status of the Primary SIP Server.

Backup Server 1 Shows the current status of Backup Server 1.

Backup Server 2 Shows the current status of Backup Server 2.

SIP Mode is Shows the current SIP Mode status.

Multicast Mode is Shows the current Multicast Mode status.

Event Reporting is Shows the current Event Reporting status.

Nightringer is Shows the current Nightringer status.

Keypad Mode is Shows the current Keypad Mode status.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

2.3.3 Configure the Device Parameters

1. Click the Device Configuration button to open the Device Configuration page. See Figure 2-11.

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Configure the Device Parameters

Figure 2-11. Device Configuration Page

20 Installing the VoIP Indoor Intercom with Keypad

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Configure the Device Parameters

2. On the Device Configuration page, you may enter values for the parameters indicated in

Ta bl e 2-8.

Table 2-8. Device Configuration Parameters

Web Page Item Description

Volume Settings

Speaker Volume Type the desired speaker volume level into this field.

Microphone Gain Type the desired microphone gain level into this field.

Relay Settings

Activate Relay with DTMF Code When selected, the relay can be activated with a DTMF

code.

DTMF Activation Code Type the desired DTMF activation code

(25 character limit).

DTMF Activation Duration (in seconds) Type the desired DTMF activation duration (in seconds) (2

character limit [activation times now go up to 99 seconds]).

NOTE: A DTMF activation duration of 0 will toggle the relay indefinitely or until the activation code is sent again

Activate Relay During Ring When selected, the relay will be activated for as long as

the call is active.

NOTE: When the phone is set to Auto Answer, it will not ring and this option does nothing.

21 Installing the VoIP Indoor Intercom with Keypad

Activate Relay During Night Ring Check this box to activate the relay for as long as a Night

Ring tone is ringing.

Activate Relay While Call Active When selected, the relay will be activated for as long as

the call is active.

Activate Relay on Button Press When selected, the relay will be activated when the Call

Button is pressed.

Relay on Button Press Timeout (in seconds) Type the desired time (in seconds) that you want the relay

to activate after the Call Button is pressed (1 character limit).

Miscellaneous Settings

Auto-Answer Incoming Calls When selected, the device will automatically answer

incoming calls.

When Auto Answer is Off, the device will play a ringtone through the Intercom speaker until someone presses the button.

Button Lit When Idle When selected, the Call Button remains lit when idle.

Play Ringback Tone When selected, you will hear a ringback tone while making

a call.

Volume Boos t When Volume Boos t is enabled, the device will play at a

higher volume at the risk of having the audio clip at very high levels.

Click on the Test Audio button to do an audio test. When the Test Audio button is pressed, you will hear a voice message for testing the device audio quality and volume.

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Page 29

Table 2-8. Device Configuration P arameters (continued)

Web Page Item Description

Click on the Test Microphone button to do a microphone test. When the Test Microphone button is pressed, the following occurs:

1. The device will immediately start recording 3 seconds of audio.

2. The device will beep (indicating the end of recording).

3. The device will play back the recorded audio.

Click on the Test Relay button to do a relay test.

Click on the Test Relay button to do a button test. When pressed, the button text will change to Stop Button Test and in this mode, pressing the button will play test audio. Also, pressing this button also puts the device into a mode where it will play audio as the buttons are pressed. For buttons 0-9 it will play the audio file for that number. For buttons '*', '#', and the Call Button, it will play the appropriate DTMF tones.

22 Installing the VoIP Indoor Intercom with Keypad

Configure the Network Parameters

3. After changing the parameters, click the Save button.

2.3.4 Configure the Network Parameters

1. Click the Networking button to open the Network Configuration page (Figure 2-12).

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

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Configure the Network Parameters

Figure 2-12. Network Configuration Page

23 Installing the VoIP Indoor Intercom with Keypad

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Configure the SIP Parameters

2. On the Network Configuration page, enter values for the parameters indicated in Tabl e 2-9.

Table 2-9. Network Conf iguration Parameters

Web Page Item Description

Stored Network Settings Shows the settings stored in non-volatile memory.

IP Addressing Select either DHCP IP Addressing or Static IP Addressing by

marking the appropriate radio button. If you select Static, configure the remaining parameters indicated in go to Step 3.

IP Address Enter the Static IP address.

Subnet Mask Enter the Subnet Mask address.

Default Gateway Enter the Default Gateway address.

DNS Server 1 Enter the DNS Server 1 address.

DNS Server 2 Enter the DNS Server 2 address.

Current Network Settings Shows the current network settings.

IP Address Shows the current Static IP address.

Subnet Mask Shows the current Subnet Mask address.

Table 2-9. If you select DHCP,

24 Installing the VoIP Indoor Intercom with Keypad

Default Gateway Shows the current Default Gateway address.

DNS Server 1 Shows the current DNS Server 1 address.

DNS Server 2 Shows the current DNS Server 2 address.

3. After changing the parameters, click Save Settings. This updates the changed parameters and reboots the Intercom if appropriate.

4. Connect the Intercom to the target network.

5. From a system on the same network as the Intercom, open a browser with the new IP address of the Intercom.

2.3.5 Configure the SIP Parameters

1. Click SIP Config to open the SIP Configuration page (Figure 2-13).

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

Note For specific server configurations, go to the following website address:

http://www.cyberdata.net/support/server/index.html

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Figure 2-13. SIP Configuratio n Page

25 Installing the VoIP Indoor Intercom with Keypad

Configure the SIP Parameters

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Configure the SIP Parameters

2. On the SIP Configuration page, enter values for the parameters indicated in Tab le 2-10.

Table 2-10. SIP Configuration Parameters

Web Page Item Description

Enable SIP Operation Enables or disables SIP operation.

SIP Settings

SIP Server Use this field to set the address (in dotted decimal notation

or as a canonical name) of the SIP registrar. This field can accept canonical names of up to 255 characters in length.

26 Installing the VoIP Indoor Intercom with Keypad

Backup SIP Server 1

Backup SIP Server 2

When the primary SIP Server goes offline and the device fails to register after the normal re-registration interval, the controller will fall back to using Backup SIP Server 1.

If Backup SIP Server 1 fails, the device will use Backup SIP Server 2.

If a higher priority SIP Server comes back online, the device will switch back to this server.

You can leave the Backup SIP Server 1 and Backup SIP Server 2 fields blank.

Remote SIP Port* Type the Remote SIP Port number (default 5060)

(8 character limit).

Local SIP Port* Type the Local SIP Port number (default 5060)

(8 character limit).

Outbound Proxy Type the Outbound Proxy as either a numeric IP address in

dotted decimal notation or the fully qualified host name (255 character limit [FQDN]).

Outbound Proxy Port Type the Outbound Proxy Port number (8 character limit).

SIP User ID* Type the SIP User ID (up to 64 alphanumeric characters).

Authenticate ID* Type the Authenticate ID

(up to 64 alphanumeric characters).

Authenticate Password* Type the Authenticate Password (up to 64 alphanumeric

characters).

Re-registration Interval (in seconds)* Type the SIP Registration lease time in minutes (default is

Unregister on Reboot* When selected, on boot, the device will first register with a

Operations Guide 930323J CyberData Corporation

For information about Point-to-Point Configuration, see

Section 2.3.5.1, "Point-to-Point Configuration".

60 minutes) (8 character limit). Re-registration Interval (in seconds)*

SIP server with a expiration delay of 0 seconds. This has the effect of unregistering any current devices on this extension.

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Configure the SIP Parameters

Table 2-10. SIP Configuration Parameters (continued)

Web Page Item Description

Call Disconnection

Terminate call after delay (in seconds) Type the desired number of seconds that you want to

transpire before a call is terminated.

Note: A value of 0 will disable this function.

Misc Settings

RTP Port (even) Specify the port number used for the RTP stream after

establishing a SIP call. This port number has to be an even number and defaults to 10500.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

3. After changing the parameters, click Save Settings.

27 Installing the VoIP Indoor Intercom with Keypad

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2.3.5.1 Point-to-Point Configuration

When the board is set to not register with a SIP server, it's possible to set the device to dial out to a single endpoint. To do this, do the following:

1. On the SIP Configuration page (Figure 2-14), make sure that the Register with a SIP Server parameter is not selected.

2. On the Button Configuration page (Figure 2-15 and Figure 2-16), type the IP address of the remote device that you want to contact into a Keypad or Call Button field (in either Speed Dial

Mode or Security Dial Mode).

Note There is no way to place a point-to-point call in Telephone Dial Mode or Cellphone Dial

Mode. The Intercom can receive point-to-point calls in any mode.

Note The delayed DTMF functionality is available in the Point-to-Point Mode.

Note Establishing point-to-point SiP calls may not work with all phones.

28 Installing the VoIP Indoor Intercom with Keypad

Configure the SIP Parameters

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Configure the Button Parameters

Intercom is set to NOT register with a SiP server

Figure 2-14. SIP Configuration Page Set to Point-to-Point Mode

29 Installing the VoIP Indoor Intercom with Keypad

2.3.6 Configure the Button Parameters

1. Click the Button Config button to open the Button Configuration page. See Figure 2-15.

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Figure 2-15. Button Configuration Page

30 Installing the VoIP Indoor Intercom with Keypad

Configure the Button Parameters

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Configure the Button Parameters

Figure 2-16. Button Configuration Page (continued)

31 Installing the VoIP Indoor Intercom with Keypad

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Configure the Button Parameters

2. On the Button Configuration page, you may enter values for the parameters indicated in

Ta bl e 2-11.

Table 2-11. Button Configuration Parameters

Web Page Item Description

Telephone Dial Mode

Enable Telephone Operation Select Enable Telephone Operation to put the Intercom

into Telephone Dial Mode. In Telephone Dial Mode, the Intercom will operate like a telephone:

• To make a call in this mode, press the Call Button to go 'off-hook'. The unit will begin playing a dial tone and will wait for keypad input.

• Dial the extension you want to reach and wait.

• Pressing the Call Button at any time in this process will hang up the call (put it back 'on-hook').

• During a call, you can use the keypad to send DTMF tones to the remote extension.

Cellphone Dial Mode

Enable Cellphone Operation Select Enable Cellphone Operation to put the Intercom

into Cellphone Dial Mode. In Cellphone Dial Mode, the Intercom will operate like a cellular phone:

• This mode is similar to the telephone operation but you dial in an extension differently.

• To make a call in this mode, dial the extension and then press the call button to 'send' or initiate the call.

• Pressing the call button at any time in this process will hang up the call (put it back 'on-hook').

• During a call you can use the keypad to send DTMF tones to the remote extension.

32 Installing the VoIP Indoor Intercom with Keypad

Speed Dial Mode

Enable Speed Dial Select Enable Speed Dial to put the Intercom into Speed

Dial Mode. In this mode the user sets up extensions to

dial when a button is pressed.

The Speed Dial Timeout (in seconds) setting is the number of seconds you need to hold the button before it will place a call. If this value is 0, it will place a call as soon as the button is released.

The speed dial fields in this mode will accept delayed DTMF tones when a comma ',' is in the dial-out field.

Speed Dial Timeout (in seconds) Type the desired time (in seconds) that you want a button

held before it will initiate a call.

Note: A Speed Dial Timeout setting of 0 will start a call as soon as the button is released.

Keypad (0 through 9, *, and #) Enter the desired dial-out extension number (64 character

limit).

Note: For information about dial-out extension strings and DTMF tones, see

Section 2.3.6.1, "Dial Out Extension

Strings and DTMF Tones (using rfc2833)".

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Configure the Button Parameters

Table 2-11. Button Configuration Parameters ( c ontinued)

Web Page Item Description

Security Dial Mode

Enable Security Keypad Operation Select Enable Security Keypad Operation to put the

Intercom into Security Dial Mode. In Security Dial Mode, the Intercom will act like a normal, one-button Intercom by calling the extension specified in the Call Button field. When a security code is entered on the keypad that matches one of the seven-digit fields specified on the page, the relay will be activated.

• This mode is meant for installation with security doors. In Security Dial Mode, the Intercom will act like a normal, one-button Intercom by calling the extension specified in the Call Button field.

• Up to 10 (7-digit maximum) security codes can be registered with the device. Enter a security code by pressing the # key before entering the code. When one of these codes is typed on the keypad, it will activate the relay for the Relay Activation Timeout (in seconds) setting.

• It is possible to enter a security code both inside and out of calls.

• In this mode normal relay operation is suspended and the following settings are non-operational:

Relay On Button Press, Relay During Call Active Relay During Ring Relay During Night-ring

• In this mode, you can't send dtmf to a remote extension using the keypad. You can however setup delayed dtmf tones in the dial out string.

Relay Activation Timeout (in seconds) Type the desired length of time (in seconds) that you want

the relay to remain activated after a security code is entered.

33 Installing the VoIP Indoor Intercom with Keypad

Play Tone While Relay is Active Check this box to play an audible tone while the relay is

Allow Telephone Dialout When the Allow Telephone Dialout option is enabled,

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activated.

you can use the keypad to place calls to a dialed extension. To call an extension, dial the number and wait. You can still enter security codes with the Allow Telephone Dialout option enabled by pressing the # key before entering the code.

With the Allow Telephone Dialout option disabled, all keypad input will be treated as security input. You can still use the # key but it is not necessary.

For information about how to instantly triggering a dialout call or security code, see

Section 2.3.6.2, "Triggering a

Dialout Call or Security Code".

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Configure the Button Parameters

Table 2-11. Button Configuration Parameters ( c ontinued)

Web Page Item Description

Call Button Enter the desired dial-out extension number (64 character

limit). Security codes are limited to seven characters and are activated with the # key.

Note: For information about dial-out extension strings and DTMF tones, see

Section 2.3.6.1, "Dial Out Extension

Strings and DTMF Tones (using rfc2833)".

ID Type the desired Extension ID (64 character limit).

Security Code (0 through 9) Enter the desired security code number (7 character limit).

When a security code is entered on the keypad that matches one of the seven-digit fields specified on the page, the relay will be activated.

Misc Settings

Play Button Tone Check this box to hear a tone when a keypad button is

pushed. This setting applies to all modes and determines whether the device will play an audible sound out of the speaker when doing any of the following:

• Entering a security code

• Initiating a speed dial

• Pressing the keys in cellphone and telephone modes

34 Installing the VoIP Indoor Intercom with Keypad

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

3. After changing the parameters, click the Save button.

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2.3.6.1 Dial Out Extension Strings and DTMF Tones (using rfc2833)

On the Button Configuration page, dial out extensions support the addition of comma delimited pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three seconds after a call is first established with a remote device. Subsequent commas will pause for 2 seconds. A pause of one second will be sent after each numerical digit.

Table 2-12. Examples of Dial-Out Extension Strings

Extension String Resulting Action

302 Dial out extension 302 and establish a call

302,2 Dial out extension 302 and establish a call, wait 3 seconds then send the

DTMF tone '2'

302,25,,,4,,1 Dial out extension 302 and establish a call, wait 3 seconds then send the

DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1

Note The maximum number of total characters in the dial-out field is 25.

2.3.6.2 Triggering a Dialout Call or Security Code

35 Installing the VoIP Indoor Intercom with Keypad

Configure the Button Parameters

You can instantly trigger a dialout call or security code by pressing the # key after dialing a number.

Ta bl e 2-13 shows the various actions that result from different keypad input.

Table 2-13. Triggering a Dialout Call or Security Code

Allow Telephone Dialout Option Enabled (in security mode with default security settings)

Input Resulting Action

Dialing 123 (and waiting for several seconds)

Dialing #123 (and waiting for several seconds)

Dialing #1234560 (and waiting for several seconds)

Dialing #124560# The device will instantly activate the relay for 6 seconds.

Dialing 123#

The device will call extension 123 through the default SIP server.

The device will do nothing. The entry is an unrecognized security entry.

The device will activate the relay for Security Code 0 for 6 seconds.

The device will instantly call extension 123 through the default SIP server.

Allow Telephone Dialout Option Disabled (in security mode with default security settings)

Input Resulting Action

Dialing 1234560 (and waiting for several seconds)

The device will activate the relay for Security Code 0 for 6 seconds.

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2.3.7 Configure the Night Ringer Parameters

When the Nightringer is enabled, the Intercom will register as a second SIP extension. Registration does not have to be to the same server as the primary SIP registration. Any calls made to the Nightringer extension will cause the Intercom to play a ring tone. There is no way to answer this call. The Nightringer is designed to be used in buildings where calls made after hours are directed to a ring group.

1. Click on the Nightringer button to open the Nightringer Configuration page. See Figure 2-17.

Figure 2-17. Nightringer Configuration Setup

36 Installing the VoIP Indoor Intercom with Keypad

Configure the Night Ringer Parameters

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Configure the Sensor Parameters

2. On the Nightringer Configuration page, enter values for the parameters indicated in Tabl e 2-14.

Table 2-14. Nightringer Configuration Parameters

Web Page Item Description

Enable Nightringer When the nightringer is enabled, the device will attempt to

Nightringer Settings

SIP Server Type the SIP server represented as either a numeric IP

address in dotted decimal notation.

Remote SIP Port Type the Remote SIP Port number (default 5060)

(8 character limit).

Local SIP Port Type the Local SIP Port number (default 5060)

(8 character limit). Note: This value cannot be the same as the Local SIP Port* found on the SIP Configuration Page.

User ID Type the User ID (up to 64 alphanumeric characters).

Authenticate ID Ty p e the Authenticate ID (up to 64 alphanumeric

characters).

Authenticate Password Type the Authenticate Password (up to 64 alphanumeric

characters).

37 Installing the VoIP Indoor Intercom with Keypad

Re-registration Interval (in seconds)* Type the SIP Registration lease time in minutes (default is

3. After changing the parameters, click on the Save button.

2.3.8 Configure the Sensor Parameters

The door sensor (pins 5 and 6) on the header can be used to monitor a door's open or closed state. There is an option on the Sensor Configuration page to trigger on an open or short condition on these pins. The door sensor alarm will be activated when the Door Open Timeout parameter has been met.

The intrusion sensor is an optical sensor installed on the Intercom board and will be activated when the Intercom is removed from the case.

For each sensor there are four actions the Intercom can take:

• Flash the LED until the sensor is deactivated (roughly 10 times/second)

• Activate the relay until the sensor is deactivated

• Loop an audio file out of the Intercom speaker until the sensor is deactivated

60 minutes) (8 character limit). Re-registration Interval (in seconds)*

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

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Configure the Sensor Parameters

• Call a preset extension and play a pre-recorded audio file (once)

Note Calling a preset extension can be set up as a point-to-point call, but currently can't send

delayed DTMF tones.

38 Installing the VoIP Indoor Intercom with Keypad

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Configure the Sensor Parameters

1. Click Sensor Config to open the Sensor Configuration page (Figure 2-18).

Figure 2-18. Sensor Configuration Page

39 Installing the VoIP Indoor Intercom with Keypad

2. On the Sensor Configuration page, enter values for the parameters indicated in Ta bl e 2-15.

Web Page Item Description

Door Sensor Settings

Door Sensor Normally Closed Select the inactive state of the door sensors.

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Table 2-15. Sensor Configuration Parameters

Page 47

Configure the Multicast Parameters

Table 2-15. Sensor Config uration Parameters (continued)

Web Page Item Description

Door Open Timeout (in seconds) Select the number of seconds that you want to pass before

the door sensor is activated.

Flash Button LED* Check this box to flash the LED until the sensor is

deactivated (roughly 10 times/second).

Activate Relay Check this box to activate the relay until the sensor is

deactivated.

Play Audio Locally Check this box to loop an audio file out of the Intercom

speaker until the sensor is deactivated.

Make call to extension Check this box to call a preset extension (once).

Play recorded audio Check this box to play a pre-recorded audio file (once).

Dial Out Extension Enter the desired dial-out extension number.

Extension ID Type the desired Extension ID (64 character limit).

Use this button to test the door sensor.

Intrusion Sensor Settings

40 Installing the VoIP Indoor Intercom with Keypad

Flash Button LED* Check this box to flash the LED until the sensor is

deactivated (roughly 10 times/second).

Activate Relay Check this box to activate the relay until the sensor is

deactivated.

Play Audio Locally Check this box to loop an audio file out of the Intercom

speaker until the sensor is deactivated.

Make call to extension Check this box to call a preset extension (once).

Play recorded audio Check this box to play a pre-recorded audio file (once).

Dial Out Extension Enter the desired dial-out extension number.

Extension ID Type the desired Extension ID (64 character limit).

Use this button to test the Intrusion sensor.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

3. After changing the parameters, click Save Settings.

2.3.9 Configure the Multicast Parameters

Multicast groups use multicasting to create public address paging zones. Multicasting is based on the concept of a group. Multicast addresses specify an arbitrary group of IP hosts that have joined the group and want to receive traffic sent to the group. Group members send IGMP messages to their local multicast routers, allowing the group traffic traversal from the source.

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Configure the Multicast Parameters

Multicast configuration provides the ability to join up to 10 paging zones. A paging zone can consist of one, or many, CyberData multicast group-enabled devices. There is no limit to how many devices can be in a given paging zone. Each multicast group is defined by a multicast address and port number. Each multicast group is also assigned a priority, allowing simultaneously arriving pages to be serviced based on importance. Multicast groups are compatible with IGMP through version 3. The Intercom supports simultaneous SIP and Multicast.

1. Click on the Multicast Configuration button to open the Multicast Configuration page. See

Figure 2-19.

Figure 2-19. Multicast Configuration Setup

41 Installing the VoIP Indoor Intercom with Keypad

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Configure the Multicast Parameters

2. On the Multicast Configuration page, enter values for the parameters indicated in Table 2-16.

Table 2-16. Multicast Configuration Parameters

Web Page Item Description

Enable Multicast Operation Enables or disables multicast operation.

Device Settings

Priority Indicates the priority for the multicast group. Priority 9 is the

highest (emergency streams). 0 is the lowest (background music). See details.

Address Enter the multicast IP Address for this multicast group (15

character limit).

Port (range can be from 2000 to 65535) Enter the port number for this multicast group (5 character

limit).

Note: The multicast ports have to be even values. The webpage will enforce this restriction.

Multicast Group Name Assign a descriptive name for this multicast group (25

character limit).

Section 2.3.9.1, "Assigning Priority" for more

42 Installing the VoIP Indoor Intercom with Keypad

3. After changing the parameters, click on the Save button.

2.3.9.1 Assigning Priority

When playing multicast streams, audio on different streams will preempt each other according to their priority in the list. An audio stream with a higher priority will interrupt a stream with a lower priority.

If both SIP and Multicast is enabled, SIP audio streams are considered priority 4.5. SIP audio will interrupt multicast streams with priority 0 through 4 and will be interrupted by multicast streams with priority 5 through 9.

During priority 9 multicast streams the volume level is set to maximum.

Note SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all

prioritized.

Ringtones and Nightringtones

Ringtones all play at the same priority level. This means that it is possible to have a nightring tone and a normal ringtone playing at the same time.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

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2.3.10 Configure the Audio Parameters

The Audio Configuration page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Intercom.

1. Click Audio Config to open the Audio Configuration page (Figure 2-20).

Figure 2-20. Audio Configuration Page

43 Installing the VoIP Indoor Intercom with Keypad

Configure the Audio Parameters

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Configure the Audio Parameters

Figure 2-21. Audio Configuration Page (continued)

44 Installing the VoIP Indoor Intercom with Keypad

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Configure the Audio Parameters

Figure 2-22. Audio Configuration Page (continued)

2. On the Audio Configuration page, enter values for the parameters indicated in Ta bl e 2-15.

Note Each entry on the Audio Configuration page replaces one of the stock audio files on the

board. When the input box displays the word default, the Intercom is using the stock audio file. If that file is replaced with a user file, it will display the uploaded filename.

45 Installing the VoIP Indoor Intercom with Keypad

Table 2-17. Audio Configuration Parameters

Web Page Item Description

Audio Files

0-9 The name of the audio configuration option is the same as

the spoken audio that plays on the board.

'0' corresponds to the spoken word “zero.”

'1' corresponds to the spoken word “one.”

'2' corresponds to the spoken word “two.”

'3' corresponds to the spoken word “three.”

'4' corresponds to the spoken word “four.”

'5' corresponds to the spoken word “five.”

'6' corresponds to the spoken word “six.”

'7' corresponds to the spoken word “seven.”

'8' corresponds to the spoken word “eight.”

'9' corresponds to the spoken word “nine.”

Dot Corresponds to the spoken word “dot.” (24 character limit)

Audiotest Corresponds to the message “This is the CyberData IP

speaker test message...” (24 character limit)

Pagetone Corresponds to a simple tone used for beep on initialization

and beep on page (24 character limit).

Your IP Address is Corresponds to the message “Your IP address is...”

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(24 character limit).

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Configure the Audio Parameters

Table 2-17. Audio Configuration Parameters (continued)

Web Page Item Description

Rebooting Corresponds to the spoken word “Rebooting”

(24 character limit).

Restoring default Corresponds to the message “Restoring default”

(24 character limit).

Ringback Tone This is the ringback tone that plays when calling a remote

extension (24 character limit).

Ring Tone This is the tone that plays when set to ring when receiving

a call (24 character limit).

Intrusion Sensor Triggered Corresponds to the message “Intrusion sensor triggered.”

Door Ajar Corresponds to the message “Door Ajar”

(24 character limit).

Night Ring Specifies the ringtone for nightring. By default this

parameter uses the same audio file that is selected for the Ring Tone parameter.

The Browse button will allow you to navigate to and select an audio file.

46 Installing the VoIP Indoor Intercom with Keypad

The Play button will play that audio file.

The Delete button will delete any user uploaded audio and restore the stock audio file.

The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing useruploaded audio files.

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2.3.10.1 User-created Audio Files

User created audio files should be saved in the following format:

RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz

You can use the free utility Audacity to convert audio files into this format. See Figure 2-23 through

Figure 2-25.

47 Installing the VoIP Indoor Intercom with Keypad

Configure the Audio Parameters

Figure 2-23. Audacity 1

Figure 2-24. Audacity 2

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When you export an audio file with Audacity, save the output as:

WAV (Microsoft) signed 16 bit PCM

• WAV (Microsoft) signed 16 bit PCM.

Figure 2-25. WAV (Microsoft) signed 16 bit PCM

48 Installing the VoIP Indoor Intercom with Keypad

Configure the Event Parameters

2.3.11 Configure the Event Parameters

Click the Event Config button to open the Event Configuration page. The Event Configuration page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board.

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Figure 2-26. Event Configuration Page

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Configure the Event Parameters

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Configure the Event Parameters

Ta bl e 2-18 shows the web page items on the Event Configuration page.

Table 2-18. Event Configuration

Web Page Item Description

Enable Event Generation When selected, Event Generation is enabled.

Remote Event Server

Remote Event Server IP Type the Remote Event Server IP address.

(64 character limit)

Remote Event Server Port Type the Remote Event Server port number.

(8 character limit)

Remote Event Server URL Type the Remote Event Server URL.

(127 character limit)

Events

Enable Button Events When selected, Button Events are enabled.

Enable Call Active Events When selected, Call Active Events are enabled.

Enable Call Terminated Events When selected, Call Terminated Events are enabled.

50 Installing the VoIP Indoor Intercom with Keypad

Enable Relay Activated Events When selected, Relay Activated Events are enabled.

Enable Relay Deactivated Events When selected, Relay Deactivated Events are enabled.

Enable Ring Events When selected, Ring Events are enabled.

Enable Night Ring Events When selected, there is a notification when the device

receives a night ring.

Enable Multicast Start Events When selected, Multicast Start Events are enabled.

Enable Multicast Stop Events When selected, Multicast Stop Events are enabled.

Enable Power On Events When selected, Power On Events are enabled.

Enable Door Sensor Events When selected, Door Sensor Events are enabled.

Enable Intrusion Sensor Events When selected, Intrusion Sensor Events are enabled.

Enable Security Events When selected, an event is sent every time a security

code is entered on the keypad.

Enable 60 Second Heartbeat Events When selected, 60 Second Heartbeat Events are

enabled.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Test Event button to test an event.

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Click on the Reboot button to reboot the system.

Page 58

2.3.11.1 Example Packets for Events

The server and port are used to point to the listening server and the 'Remote Event Server URL' is the destination URL (typically the script running on the remote server that's used to parse and process the POST events).

Note The XML is URL-encoded before transmission so the following examples are not completely

accurate.

Here are example packets for every event:

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata>

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Configure the Event Parameters

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>HEARTBEAT</event> </cyberdata>

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 196 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>BUTTON</event> </cyberdata>

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 201 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_ACTIVE</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79

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Configure the Event Parameters

User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata>

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RINGING</event> </cyberdata>

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded

52 Installing the VoIP Indoor Intercom with Keypad

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>MULTICAST_START</event> <index>8</index> </cyberdata>

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 233 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>MULTICAST_STOP</event> <index>8</index> </cyberdata>

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_ACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79

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Configure the Event Parameters

User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata>

53 Installing the VoIP Indoor Intercom with Keypad

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?>

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<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>INTRUSION SENSOR</event> <index>8</index> </cyberdata>

2.3.12 Configure the Autoprovisioning Parameters

1. Click the Autoprovisioning button to open the Autoprovisioning Configuration page. See Figure 2-27.

Figure 2-27. Autoprovisioning Configuration Page

54 Installing the VoIP Indoor Intercom with Keypad

Configure the Autoprovisioning Parameters

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Configure the Autoprovisioning Parameters

2. On the Autoprovisioning Configuration page, you may enter values for the parameters indicated in

Ta bl e 2-19.

Table 2-19. Autoprovisioning Configuration Parameters

Web Page Item Description

Autoprovisioning

Enable Autoprovisioning See Section 2.3.12.1, "Autoprovisioning".

Get Autoprovisioning from DHCP See Section 2.3.12.1, "Autoprovisioning".

Autoprovisioning Server (IP Address) See Section 2.3.12.1, "Autoprovisioning" (15 character limit).

55 Installing the VoIP Indoor Intercom with Keypad

Autoprovisioning Autoupdate (in minutes)

Type the desired time (in minutes) that you want the Autoprovisioning feature to update (6 character limit).

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

3. After changing the parameters, click the Save button.

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2.3.12.1 Autoprovisioning

56 Installing the VoIP Indoor Intercom with Keypad

Configure the Autoprovisioning Parameters

Enable Autoprovisioning Option

Networking

Get Autoprovisioning from DHCP

With autoprovisioning enabled, the board will get its configuration from a remote TFTP server on startup or periodically on a scheduled delay. Autoprovisioned values will override values stored in on-board memory and will be visible on the web page. The board gets its autoprovisioning information from an XML-formatted file hosted from a TFTP server. CyberData will provide a template for this XML file and the user can modify it for their own use.

To use autoprovisioning, create a copy of the autoprovisioning template with the desired settings and name this file with the mac address of the device to configure (for example: 0020f7350058.config). Put this file into your TFTP server directory and manually set the TFTP server address on the board.

It is not necessary to set every option found in the autoprovisioning template. As long as the XML is valid, the file can contain any subset. Options not autoprovisioned will default to the values stored in the on board memory. For example if you only wanted to modify the device name, the following would be a valid autoprovisioning file:

<?xml version="1.0" encoding="utf-8" ?> <specific>

<DeviceName>auto Intercom</DeviceName>

</MiscSettings>

</specific>

The board will only apply networking settings or firmware upgrades after a reboot.

When this option is checked, the device will automatically fetch its autoprovisioning server address from the DHCP server. The device will use the address specified in OPTION 150 (TFTP-servername) or OPTION 66. If both options are set, the device will use OPTION 150.

Refer to the documentation of your DHCP server for setting up OPTION 150.

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Configure the Autoprovisioning Parameters

To set up a Linux DHCPD server to serve autoprovisioning information (in this case using option

150), here's an example:

# dhcpd.conf # # Configuration file for ISC dhcpd (see 'man dhcpd.conf') # ddns-update-style ad-hoc;

option option-150 code 150 = ip-address;

subnet 10.0.0.0 netmask 255.0.0.0 { max-lease-time 120; default-lease-time 120;

option routers 10.0.0.1; option subnet-mask 255.0.0.0;

option domain-name "voiplab"; option domain-name-servers 10.0.0.1;

option time-offset -8; # Pacific Standard Time

option tftp-server-name "10.0.0.254";

57 Installing the VoIP Indoor Intercom with Keypad

Autoprovisioning Server (IP Address)

Autoprovisioning Autoupdate

Autoprovisioned Firmware Upgrades

option option-150 10.0.0.254;

range 10.10.0.1 10.10.2.1;}

Instead of using DHCP to provide the autoprovisioning tftp server address, you can specify an address manually.

If Autoprovisioning is enabled and the Autoprovisioning Autoupdate value is something other than 0 minutes, a service is started on startup that will wait the configured number of minutes and then try to re-download its autoprovisioning file. It will compare its previously autoprovisioned file with this new file and if there are differences, it will reboot the board.

An Autoprovisioned firmware upgrade only happens after a reboot, will take roughly three minutes, and the web page will be unresponsive during this time.

The 'FirmwareVersion' value in the xml file must match the version stored in the 'FirmwareFile'.

<FirmwareVersion>v6.3.0</FirmwareVersion> <FirmwareFile>630-keypadintercom-uImage</FirmwareFile>

If these values are mismatched, the board can get stuck in a loop where it goes through the following sequence of actions:

1. The board downloads and writes a new firmware file.

2. After the next reboot, the board recognizes that the firmware version does not match.

3. The board downloads and writes the firmware file again.

CyberData has timed a firmware upgrade at 140 seconds. Therefore, if you suspect the board is stuck in a loop, either remove or comment out the FirmwareVersion line in the XML file and let the board boot as it normally does.

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Configure the Autoprovisioning Parameters

58 Installing the VoIP Indoor Intercom with Keypad

Autoprovisioned Audio Files

Audio files are stored in non-volatile memory and an autoprovisioned audio file will only have to be downloaded once for each device. Loading many audio files to the device from the web page could cause it to appear unresponsive. If this happens, wait until the transfer is complete and then refresh the page.

The device uses the file name to determine when to download a new audio file. This means that if you used autoprovisioning to upload a file and then changed the contents of this file at the TFTP server, the device will not recognize that the file has changed (because the file name is the same).

Since audio files are stored in non-volatile memory, if autoprovisioning is disabled after they have been loaded to the board, the audio file settings will not change. You can force a change to the audio files on the board by clicking Restore Default on the Audio Configuration page or by changing the autoprovisioning file with “default” set as the file name.

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Upgrading the Firmware

GENERAL ALERT

2.4 Upgrading the Firmware and Rebooting the Intercom

2.4.1 Upgrading the Firmware

Note To guard against failed firmware upgrades, units shipped from CyberData with firmware

version 5.1.2 and later feature a built-in "fail safe" mechanism. Note that field upgrading earlier units with v5.x.x will not allow for this feature.

Note Any units that have shipped with firmware version 6.0.0 or later will not be able to run

firmware that is version 5.1.2 or earlier.

Caution

When upgrading to firmware version 6.x.x from version 5.x.x or earlier, your device config uration settings will be lost because the way that the device stores the configuration settings is different in version 6.x.x.

To upload the firmware from your computer:

59 Installing the VoIP Indoor Intercom with Keypad

1. Retrieve the latest Intercom firmware file from the VoIP Indoor Intercom with Keypad

Downloads page at:

http://www.cyberdata.net/products/voip/digitalanalog/intercomkeypad/downloads.html

2. Unzip the firmware version file. This file may contain the following:

• Firmware file

• Release notes

3. Log in to the Intercom home page as instructed in Section 2.3.2, "Log in to the Configuration

Home Page".

4. Click the Update Firmware button to open the Upgrade Firmware page. See Figure 2-28.

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Figure 2-28. Upgrade Firmware P a ge

60 Installing the VoIP Indoor Intercom with Keypad

Upgrading the Firmware

5. Select Browse, and then navigate to the location of the Intercom firmware file.

6. Click Submit.

Note This starts the upgrade process. Once the Intercom has uploaded the file, the Uploading

Firmware countdown page appears, indicating that the firmware is being written to flash.

The Intercom will automatically reboot when the upload is complete. When the countdown finishes, the Upgrade Firmware page will refresh. The uploaded firmware filename should be displayed in the system configuration (indicating successful upload and reboot).

Ta bl e 2-20 shows the web page items on the Upgrade Firmware page.

Table 2-20. Firmware Upgrade Parameters

Web Page Item Description

File Upload

Firmware Version Shows the current firmware version.

Use the Browse button to navigate to the location of the Intercom firmware file that you want to upload.

Click on the Submit button to automatically upload the selected firmware and reboot the system.

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2.4.2 Reboot the Intercom

Reboot

To reboot a Intercom, log in to the web page as instructed in Section 2.3.2, "Log in to the

Configuration Home Page".

1. Click Reboot (Figure 2-29). A normal restart will occur.

61 Installing the VoIP Indoor Intercom with Keypad

Reboot the Intercom

Figure 2-29. Reboot System Section

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Command Interface Post Commands

2.5 Command Interface

Some functions on the device can be activated using simple POST commands to the web interface. The examples in can send HTTP POST commands to the device should work.

2.5.1 Command Interface Post Commands

Note These commands require an authenticated session (a valid username and password to

work).

Device Action HTTP Post Command

Trigger relay (for configured delay) wget --user admin --password admin --auth-no-challenge --quiet -

Place call to extension (example: extension 130) wget --user admin --password admin --auth-no-challenge --quiet -

Tab le 2-21 use the free unix utility, wget commands. However, any program that

Table 2-21. Command Interface Post Commands

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "test_relay=yes"

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "call=130"

62 Installing the VoIP Indoor Intercom with Keypad

Place point-to-point callb (example: IP phone address = 10.0.3.72)

Terminate active call wget --user admin --password admin --auth-no-challenge --quiet -

Force reboot wget --user admin --password admin --auth-no-challenge --quiet -

Test Audio button

Announce IP address wget --user admin --password admin --auth-no-challenge --quiet -

Play the "0" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Play the "1" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Play the "2" audio file wget --user admin --password admin --auth-no-challenge --quiet -

wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "call=10.0.3.72"

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "terminate=yes"

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "reboot=yes"

wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "test_audio=yes"

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "speak_ip_address=yes"

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_0=yes"

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_1=yes"

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_2=yes"

Play the "3" audio file wget --user admin --password admin --auth-no-challenge --quiet -

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O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_3=yes"

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Command Interface Post Commands

Table 2-21. Command Interface Post Co mmands (continued)

Device Action HTTP Post Command

Play the "4" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_4=yes"

Play the "5" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_5=yes"

Play the "6" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_6=yes"

Play the "7" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_7=yes"

Play the "8" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_8=yes"

Play the "9" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_9=yes"

63 Installing the VoIP Indoor Intercom with Keypad

Play the "Dot" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_d=yes"

Play the "Audio Test" audio file (from Audio Config) wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_audiotest=yes"

Play the "Page Tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_pagetone=yes"

Play the "Your IP Address Is" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_youripaddressis=yes"

Play the "Rebooting" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_rebooting=yes"

Play the "Restoring Default" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_restoringdefault=yes"

Play the "Ringback tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_ringback=yes"

Play the "Ring tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_ringtone=yes"

Play the "Intrusion Sensor Triggered" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Play the "Door Ajar" audio file wget --user admin --password admin --auth-no-challenge --quiet -

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O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_intrusionsensortriggered=yes"

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_doorajar=yes"

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Command Interface Post Commands

Table 2-21. Command Interface Post Co mmands (continued)

Device Action HTTP Post Command

Play the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_nightring=yes"

Delete the "0" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_0=yes"

Delete the "1" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_1=yes"

Delete the "2" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_2=yes"

Delete the "3" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_3=yes"

Delete the "4" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_4=yes"

64 Installing the VoIP Indoor Intercom with Keypad

Delete the "5" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_5=yes"

Delete the "6" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_6=yes"

Delete the "7" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_7=yes"

Delete the "8" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_8=yes"

Delete the "9" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_9=yes"

Delete the "Audio Test" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_audiotest=yes"

Delete the "Page Tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_pagetone=yes"

Delete the "Your IP Address Is" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_youripaddressis=yes"

Delete the "Rebooting" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Delete the "Restoring Default" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Operations Guide 930323J CyberData Corporation

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_rebooting=yes"

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_restoringdefault=yes"

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Command Interface Post Commands

Table 2-21. Command Interface Post Co mmands (continued)

Device Action HTTP Post Command

Delete the "Ringback tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_ringback=yes"

Delete the "Ring tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_ringtone=yes"

Delete the "Intrusion Sensor Triggered" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_intrusionsensortriggered=yes"

Delete the "Door Ajar" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_doorajar=yes"

Delete the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_nightring=yes"

Trigger the Door Sensor Test (Sensor Config page) wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/sensorconfig.cgi" --post-data "doortest=yes"

65 Installing the VoIP Indoor Intercom with Keypad

Trigger the Intrusion Sensor Test (Sensor Config page) wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/sensorconfig.cgi" --post-data "intrusiontest=yes"

a.Type and ente r all of each http POST command on one line. b. Must be in point-to-point mode see Section 2.3.5.1, "Point-to-Point Configuration"

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Appendix A: Mounting the Indoor VoIP Indoor Intercom with Keypad

A.1 Mount the VoIP Indoor Intercom with Keypad

Before you mount the VoIP Indoor Intercom with Keypad, make sure that you have received all of the parts. Refer to

Table A-1. Wall Mounting Components (Part of the Accessory Kit)

Quantity Part Name Illustration

4 #6 x 1.25-inch Sheet Metal Screw

Table A-1 and Ta bl e A-2.

4 #6 Plastic Anchor

Table A-2. Gang Box Mounting Components (Part of the Accessory Kit)

Quantity Part Name Illustration

4 #6 x 3/8-inch Pan Head Phillips Machine Screw

a.Only two screws are needed for a 1-Gan g Box.

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Figure A-1 shows a wall mounting option.

Figure A-1. Wall Mounting Option

Backplate

Can Be Rotated

to Mount on Either Sides

Mount the VoIP Indoor Intercom with Keypad

Hole in Wall

(for Network Cable)

Pre-Drilled Hole

(4 Places)

Sheet Metal Screw &

Plastic Anchor (4 Pieces Each)

Machine Screw

(4 Pieces)

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Mount the VoIP Indoor Intercom with Keypad

611469B

Single Gang or 2 Gang Box

Can Be Rotated

to Mount on Either Sides

(Not Provided)

Drywall or Wall Cutout

(4 Pieces)

Machine Screw

Mounting Screw

for Gang Box

(4 Pieces)

Figure A-2 shows a 1-Gang Box and a 2-Gang Box mounting option.

Figure A-2. Gang Box Mounting

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Appendix B: Setting up a TFTP Server

B.1 Set up a TFTP Server

Autoprovisioning requires a TFTP server for hosting the configuration file.

B.1.1 In a LINUX Environment

To set up a TFTP server on LINUX:

1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that directory.

2. Run the following command where /tftpboot/ is the path to the directory you created in

Step 1: the directory that contains the files to be uploaded. For example:

in.tftpd -l -s /tftpboot/your_directory_name

B.1.2 In a Windows Environment

You can find several options online for setting up a Windows TFTP server. This example explains how to use the Solarwinds freeware TFTP server, which you can download at:

http://www.cyberdata.net/support/voip/solarwinds.html

To set up a TFTP server on Windows:

1. Install and start the software.

2. Select File/Configure/Security tab/Tr a ns m it O nl y.

3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory.

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Appendix C: Troubleshooting/Technical Support

C.1 Frequently Asked Questions (FAQ)

To see a list of frequently asked questions for your product, do the following:

1. Go to the following URL:

http://www.cyberdata.net/products/voip/digitalanalog/intercomkeypad/faqs.html

2. Go to the support page for your product, and click on the FAQs tab.

C.2 Documentation

The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation by doing the following:

1. Go to the following URL:

http://www.cyberdata.net/products/voip/digitalanalog/intercomkeypad/docs.html

2. Go to the support page for your product, and click on the Documentation tab.

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C.3 Contact Information

Contact CyberData Corporation

3 Justin Court Monterey, CA 93940 USA

www.CyberData.net

Phone: 800-CYBERDATA (800-292-3732) Fax: 831-373-4193

Sales Sales 831-373-2601 Extension 334

Contact Information

Technical Support

Returned Materials Authorization

RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA

The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website:

http://www.cyberdata.net/support/contactsupportvoip.html

Phone: (831) 373-2601, Ext. 333 Email: [email protected]

To return the product, contact the Returned Materials Authorization (RMA) department:

Phone: 831-373-2601, Extension 136 Email: [email protected]

When returning a product to CyberData, an approved CyberData RMA number must be printed on the outside of the original shipping package. No product will be accepted for return without an approved RMA number. Send the product, in its original package, to the following address:

CyberData Corporation 3 Justin Court Monterey, CA 93940 Attention: RMA "your RMA number"

Status form at the following web address:

http://www.cyberdata.net/support/rmastatus.html

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C.4 Warranty

CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase. Should the product fail within the warranty period, CyberData will repair or replace the product free of charge. This warranty includes all parts and labor.

Should the product fail out-of-warranty, a flat rate repair charge of one half of the purchase price of the product will be assessed. Repairs that are in warranty but are damaged by improper modifications or abuse, will be charged at the out-of-warranty rate. Products shipped to CyberData, both in and out-of-warranty, are shipped at the expense of the customer. Shipping charges for repaired products shipped back to the customer by CyberData, will be paid by CyberData.

CyberData shall not under any circumstances be liable to any person for any special, incidental, indirect or consequential damages, including without limitation, damages resulting from use or malfunction of the products, loss of profits or revenues or costs of replacement goods, even if CyberData is informed in advance of the possibility of such damages.

C.4.1 Warranty & RMA Returns within the United States

Warranty

If service is required, you must contact CyberData Technical Support prior to returning any products to CyberData. Our Technical Support staff will determine if your product should be returned to us for further inspection. If Technical Support determines that your product needs to be returned to CyberData, an RMA number will be issued to you at this point.

Your issued RMA number must be printed on the outside of the shipping box. No product will be accepted for return without an approved RMA number. The product in its original package should be sent to the following address:

CyberData Corporation

3 Justin Court.

Monterey, CA 93940

Attn: RMA "xxxxxx"

C.4.2 Warranty & RMA Returns Outside of the United States

If you purchased your equipment through an authorized international distributor or reseller, please contact them directly for product repairs.

C.4.3 Spare in the Air Policy

CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address:

http://www.cyberdata.net/support/warranty/spareintheair.html

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C.4.4 Return and Restocking Policy

For our authorized distributors and resellers, please refer to your CyberData Service Agreement for information on our return guidelines and procedures.

For End Users, please contact the company that you purchased your equipment from for their return policy.

C.4.5 Warranty and RMA Returns Page

The most recent warranty and RMA information is available at the CyberData Warranty and RMA Returns Page at the following web address:

http://www.cyberdata.net/support/warranty/index.html

Warranty

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Index

Numerics

100 Mbps indicator light 13 16 AWG gauge wire 7

AC voltages 2, 7 AC voltages, intercom enclosure not rated for 7 act light 13 activate relay (door sensor) 40 activate relay (intrusion sensor) 40 address, configuration login 17 alternative power input 4, 7 announcing a device’s IP address 14 audio configuration 43

night ring tone parameter 46 audio configuration page 43 audio encodings 4 autoprovisioning 56

autoprovisioned audio files 58

autoprovisioned firmware upgrades 57

autoprovisioning autoupdate 57

autoprovisioning enabled option 56

autoprovisioning from DHCP 56

autoprovisioning server (IP address) 57

networking 56 autoprovisioning configuration 54, 55 auxiliary relay wiring diagram 8 auxiliary relay, 1A at 30 VDC 4, 7

backup SIP server 1 26 backup SIP server 2 26 backup SIP servers, SIP server

backups 26 baud rate

verifying 12

call button

indicator light 12 changing

the web access password 19

command interface 62 commands 62 configurable parameters 19, 21, 24, 26, 60 configuration

audio 43 default IP settings 16 door sensor 37 intrusion sensor 37 SIP 24

using Web interface 16 configuration home page 18 configuration page

configurable parameters 19, 21, 24 connector functions 8 connector locations 8, 9, 10, 11 contact information 71 contact information for CyberData 71 current network settings 24 CyberData contact information 71

default

gateway 16

intercom settings 74

IP address 16

subnet mask 16

username and password 16

web login username and password 18 default gateway 16, 24 default intercom settings 15 default IP settings 16 default login address 17 device configuration 19

device configuration parameters 55

the device configuration page 54 device configuration page 20, 30, 31 device configuration parameters 21 device configuration password

changing for web configuration access 19 DHCP Client 4 DHCP IP addressing 24 dial out extension (intrusion sensor) 40 dial out extension strings 35 dialout call 35 dimensions 4, 5 discovery utility program 17 DNS server 24 door sensor 37, 39, 45

activate relay 40

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door open timeout 40 door sensor normally closed 39 flash button LED 40

play audio locally 40 DTMF tones 35 DTMF tones (using rfc2833) 35 dual speeds 12

enable night ring events 50 ethernet I/F 4 event configuration

enable night ring events 50 event configuration page 48 expiration time for SIP server lease 26, 37

factory default settings 15

how to set 15 firmware

where to get the latest firmware 59 flash button LED (door sensor) 40 flash button LED (intrusion sensor) 40

intrusion sensor 37, 40

activate relay 40 dial out extension 40 flash button LED 40

play audio locally 40 IP address 16, 24 IP addressing 24

default

IP addressing setting 16

J3 terminal block, 16 AWG gauge wire 7

keypad configuration page 29

lease, SIP server expiration time 26, 37 lengthy pages 42 link light 12 Linux, setting up a TFTP server on 69 local SIP port 26 log in address 17

gang box mounting 68 green link light 12

home page 18 http POST command 62 http web-based configuration 4

MGROUP

MGROUP Name 42 mounting an intercom 66 multicast configuration 40 Multicast IP Address 42

identifying your product 1 illustration of intercom mounting process 66 indicator light 12 installation, typical intercom system 2 intercom configuration

default IP settings 16

intercom configuration page

configurable parameters 26, 60

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navigation (web page) 16 navigation table 16 network activity, verifying 13 network parameters 22 nightring tones 42 nightringer settings 37

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operating temperature 4 orange link light 13 output 4

packet time 4 pages (lengthy) 42 part number 4 parts list 6 password

for SIP server login 26 login 18

restoring the default 16 payload types 4 play audio locally (door sensor) 40 play audio locally (intrusion sensor) 40 point-to-point configuration 28 port

local SIP 26

remote SIP 26 POST command 62 power input 4

alternative 4, 7 priority

assigning 42 product

configuring 16

mounting 66

parts list 6 product features 3 product overview

product features 3

product specifications 4

supported protocols 4

supported SIP servers 4

typical system installation 2 product specifications 4 protocol 4 protocols supported 4

return and restocking policy 73 ringtones 42

lengthy pages 42 RJ-45 9 RMA returned materials authorization 71 RMA status 71 RTFM button 13 RTFM jumper 14, 15 RTP/AVP 4

sales 71 security code 35 sensor setup page 39 sensor setup parameters 37 sensors 39 server address, SIP 26 service 71 setting up the device 7 settings, default 15 SIP

enable SIP operation 26

local SIP port 26

user ID 26 SIP (session initiation protocol) 4 SIP configuration 24

SIP Server 26 SIP configuration parameters

outbound proxy 26

registration and expiration, SIP server lease 26, 37

unregister on reboot 26

user ID, SIP 26 SIP registration 26 SIP remote SIP port 26 SIP server 26

password for login 26

SIP servers supported 4

unregister from 26

user ID for login 26 SIP settings 26, 27 Spare in the Air Policy 72 static IP addressing 24 Stored Network Settings 24 subnet mask 16, 24 supported protocols 4

reboot 60, 61 regulatory compliance 4 remote SIP port 26 reset test function management button 13 resetting the IP address to the default 66 restoring factory default settings 15, 74 restoring the factory default settings 15

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tech support 71 technical support, contact information 71 terminal block, 16 AWG gauge wire 7

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TFTP server 4, 69 triggering a dialout call or security code 35

upgrading to firmware 6.x.x from 5.x.x 59 user ID

for SIP server login 26

username

changing for web configuration access 19 default for web configuration access 18 restoring the default 16

verifying

baud rate 12 network activity 13 network connectivity 12

volume boost 21

wall mounting option 67 warranty 4, 72 warranty & RMA returns outside of the United States 72 warranty & RMA returns within the United States 72 warranty and RMA returns page 73 warranty policy at CyberData 72 web access password 16 web access username 16 web configuration log in address 17 web page

navigation 16 web page navigation 16 web-based intercom configuration 16 wget, free unix utility 62 Windows, setting up a TFTP server on 69

yellow act light 13 yellow link light 13

Operations Guide 930323J CyberData Corporation