CyberData 11061 Operation Manual

VoIP V2 Paging Amplifier

The IP Endpoint Company

Operations Guide

Part #011061

Document Part #930324M

for Firmware Version 6.2.0



CyberData Corporation

3 Justin Court

Monterey, CA 93940

[phone]

VoIP V2 Paging Amplifier Operations Guide 930324M

Technical Support 


The fastest way to get technical support for your VoIP product is to
submit a VoIP Technical Support form at the following website:

http://www.cyberdata.net/support/contactsupportvoip.php




Phone: [phone], Ext. 333
Email: [email protected]
Fax: [phone]
Company and product information is at www.cyberdata.net.

Part # 011061

COPYRIGHT NOTICE:
© 2014, CyberData Corporation, ALL RIGHTS RESERVED.

This manual and related materials are the copyrighted pr

operty of CyberData Corporation. No part
of this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of
an agreement between CyberData Corporation and recipient of this manual, and their use is subject
to that agreement and its terms.

DISCLAIMER: Except as expressly and specifically

stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or
such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to
make changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.

OPEN SOURCE STATEMENT: Certain software components inc

luded in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by
third parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.

Software or firmware developed by

CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.

TRADEMARK NOTICE: CyberData Corporation and the CyberData
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may
be the trademarks or registered trademarks of their respective owners.

The IP Endpoint Company

Operations Guide 930324M CyberData Corporation

Corporation logos are

Revision Information

Revision 930324M, released on April 3, 2014, corresponds to firmware version 6.2.0 and has the
following changes:

• Adds the following warning to the following sections:

• Important Safety Instructions

• Section 1.2, "Typical System Installation"

• Section A.1, "Important Safety Instructions"

• Warning Text: “The PoE connector is intended for intra-building connections only and does not

route to the outside plant.”

Operations Guide 930324M CyberData Corporation

Pictorial Alert Icons

GENERAL ALERT

Hazard Levels

Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.

Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.

General Alert

This pictoral alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the
hazard.

Ground

This pictoral alert indicates the Earth grounding connection point.

Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.

Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).

The safety guidelines for the equipment in this manual do not purport to address all the safety issues
of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
health practices and determine the applicability of regulatory limitations prior to use. Potential
safety hazards are identified in this manual through the use of words Danger, Warning, and Caution,
the specific hazard type, and pictorial alert icons.

CyberData Corporation 930324M Operations Guide

Important Safety Instructions

GENERAL ALERT

GENERAL ALERT

GENERAL ALERT

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
uctions.

instr

8. Do not install near any heat sources such as radiators

, heat registers, stoves, or other apparatus

(including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or gr

ounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete
outlet.

10. Protect the power cord from being walked on or

pinched particularly at plugs, convenience

receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Refer all servicing to qualified service personnel. Servicing

is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.

13. WARNING: The VoIP V2 Paging Amplifier enclosure is not rated for any AC voltages!

Warn ing

Electrical Hazard: This product should be installed by a licensed electrician

according to all local electrical and building codes.

Operations Guide 930324M CyberData Corporation

Warn ing

Electrical Hazard: To prevent injury, this apparatus must be securely attached to

the floor/wall in accordance with the installation instructions.

Warn ing

The PoE connector is intended for intra-building connections only and does not
route to the outside plant.

Abbreviations and Terms

Abbreviation or Term Definition

A-law A standard companding algorithm, used in European digital

communications systems to optimize, i.e., modify, the dynamic range of an
analog signal for digitizing.

AVP Audio Video Profile

Cat 5 TIA/EIA-568-B Ca

DHCP Dynamic Host Configuration Protocol

LAN Local Area Network

LED Light Emitting Diode

Mbps Megabits per Second.

NTP Network Time Protocol

PBX Private Branch Exchange

PoE Power over Ethernet (as per IEEE 802.3af standard)

RTFM Reset Test Function Management

SIP Session Initiated Protocol

u-law A companding algorithm, primarily used in the digital telecommunication

UC Unified Communications

VoIP Voice over Internet Protocol

tegory 5

Operations Guide 930324M CyberData Corporation

Contents

Chapter 1 Product Overview 1

1.1 How to Identify This Product ..............................................................................................................1

1.2 Typical System Installation ...................................................................................................................2

1.3 Product Features .....................................................................................................................................3

1.4 Supported Protocols ..............................................................................................................................3

1.5 Supported SIP Servers ...........................................................................................................................4

1.6 Product Specifications ...........................................................................................................................5

1.7 Dimensions .............................................................................................................................................6

Chapter 2 Installing the VoIP V2 Paging Amplifier 7

2.1 Parts List ..................................................................................................................................................7

2.2 Paging Amplifier Setup .........................................................................................................................8

2.3 Configure the Paging Amplifier Parameters ...................................................................................20

i

2.2.1 Paging Amplifier Components .................................................................................................9

2.2.2 Connecting the Paging Amplifier ..........................................................................................10

2.2.3 Paging Amplifier DIP Switches ..............................................................................................12

2.2.4 VoIP V2 Paging Amplifier System Installation and Connection Options ........................13

2.2.5 Paging Amplifier Jumpers .......................................................................................................15

2.2.6 Ethernet Connection .................................................................................................................15

2.2.7 Loudspeaker Type .....................................................................................................................16

2.2.8 Cabling/Wiring .........................................................................................................................16

2.2.9 Confirm Operation ....................................................................................................................17

2.2.10 Confirm the IP Address and Test the Audio .......................................................................18

2.2.11 Adjust the Volume ...................................................................................................................18

2.3.1 Paging Amplifier Web Page Navigation ................................................................................21

2.3.2 Log in to the Configuration Home Page ................................................................................22

2.3.3 Configure the Device Parameters ...........................................................................................25

2.3.4 Configure the Network Parameters .......................................................................................28

2.3.5 Configure the SIP Parameters .................................................................................................30

2.3.6 Configure the Nightringer Parameters ..................................................................................33

2.3.7 Configure the Sensor Configuration Parameters .................................................................35

2.3.8 Configure the Multicast Configuration Parameters ............................................................37

2.3.9 Configure the Audio Parameters ............................................................................................41

2.3.10 User-created Audio Files ........................................................................................................45

2.3.11 Configure the Event Parameters ...........................................................................................47

2.3.12 Configure the Autoprovisioning Parameters ......................................................................52

2.3.13 Upgrading the Firmware .......................................................................................................57

2.3.14 Reboot the Paging Amplifier .................................................................................................60

Appendix A Mounting the Amplifier 62

A.1 Important Safety Instructions ...........................................................................................................62

A.2 Mount the Amplifier .........................................................................................................................63

Appendix B Setting up a TFTP Server 64

B.1 Set up a TFTP Server ...........................................................................................................................64

2.1.1 In a LINUX Environment .........................................................................................................64

2.1.2 In a Windows Environment ....................................................................................................64

Appendix C Troubleshooting/Technical Support 65

C.1 Frequently Asked Questions (FAQ) .................................................................................................65

C.2 Documentation ....................................................................................................................................65

C.3 Contact Information ............................................................................................................................66

C.4 Warranty ...............................................................................................................................................67

C.4.1 Warranty & RMA Returns within the United States ...........................................................67

C.4.2 Warranty & RMA Returns outside of the United States .....................................................67

C.4.3 Spare in the Air Policy .............................................................................................................68

Operations Guide 930324M CyberData Corporation

C.4.4 Return and Restocking Policy ................................................................................................68

C.4.5 Warranty and RMA Returns Page .........................................................................................68

Index 69

ii

Operations Guide 930324M CyberData Corporation

1 Product Overview

AMPLIFIER,VoIP PAGING V2,PoE,

INDOOR METAL ENCLOSURE,RoHS

011061B / 021047E

Model number

WWW.CYBERDATA.NET

061000001

The CyberData SIP-enabled VoIP V2 Paging Amplifier provides an easy method for implementing
an IP-based overhead paging system for both new and legacy installations.

With up to 25 watts of driving power (802.3at), the Amplifier provides direct drive of a standard
Horn speaker and supports a line-out connector for connection to an external amplifier. The
interface is compatible with most SIP-based IP PBX servers that comply with the SIP RFC 3261. For
non-SIP environments, the Paging Amplifier can be configured to listen to multicast address and
port number combinations to form paging zones.

1.1 How to Identify This Product

To identify the VoIP V2 Paging Amplifier, look for a model number label similar to the one shown in

Figure 1-1. The model number on the label should be 011061.

Figure 1-1. Model Number Label

1

Operations Guide 930324M CyberData Corporation

1.2 Typical System Installation

802.3af Compliant Ethernet Switch

VoIP Phone

SIP Server

12 34 56

Loudspeaker

Loudspeaker

802.3at PoE Injector

(High Power Mode with Injector)

(8 Ohm)

Paging Amplifier

(up to 25 watts)

GENERAL ALERT

GENERAL ALERT

GENERAL ALERT

GENERAL ALERT

Figure 1-2 illustrates how the VoIP V2 Paging Amplifier is normally installed as part of a public

address system.

Figure 1-2. Typical Installation

Product Overview

Typical System Installation

2

Warn ing

Electrical Hazard: The VoIP V2 Paging Amplifier enclosure is not rated for any

AC voltages.

Warn ing

Electrical Hazard: This product should be installed by a licensed electrician

according to all local electrical and building codes.

Warn ing

Electrical Hazard: To prevent injury, this apparatus must be securely attached to

the floor/wall in accordance with the installation instructions.

Warn ing

The PoE connector is intended for intra-building connections only and does not
route to the outside plant.

Operations Guide 930324M CyberData Corporation

1.3 Product Features

• SIP (RFC 3261) compatible

• Dual-speed ethernet 10/100 Mbps

• Web-based configuration

• Web-based firmware upgradeable

• PoE 802.3at and 802.3af-enabled

•IGMP

• Line-out connector

• DTMF controlled relay with open sense

• Direct speaker drive

• User-uploadable tones

• Simultaneous SIP and Multicast

• Autoprovisioning

• Line-In capability

• Nightringer (can use outbound proxy)

• Weather-resistant NEMA enclosure

• Multiple credentials for registering with
multiple SIP servers

Product Overview

Product Features

3

1.4 Supported Protocols

The V2 Paging Amplifier supports:

•SIP

•Multicast

• HTTP Web-based configuration

Provides an intuitive user interface for easy system c
Amplifier operations.

• DHCP Client

Dynamically assigns IP addresses in addition to the option to use static addressing.

• TFTP Client

Facilitates hosting for the configura

•RTP

• RTP/AVP - Audio Video Profile

• SPEEX

Operations Guide 930324M CyberData Corporation

tion file for Autoprovisioning.

onfiguration and verification of V2 Paging

•Audio Encodings

PCMU (G.711 mu-law)

PCMA (G.711 A-law)

Packet Time 20 ms

1.5 Supported SIP Servers

The following link contains information on how to configure the V2 Paging Amplifier for the
supported SIP servers:

http://www.cyberdata.net/support/server/index.html

Product Overview

Supported SIP Servers

4

Operations Guide 930324M CyberData Corporation

1.6 Product Specifications

Table 1. Product Specifications

Category Specification

Ethernet I/F 10/100 Mbps

Power Inp ut PoE 802.3at or 802.3af

Operating Temperature -10o C to 50o C (14o F to 122o F)

Protocol SIP RFC 3261

Payload Types G711, SPEEX

Regulatory Compliance FCC Class A, CE

Warranty 2 Years Limited

Dimensions 14” x 10” x 4”

Audio Output 802.3af - up to 10 Watts (default, 50% duty

cycle

802.3at - up to 22 Watts (default, 50% duty
cycle [one second on and one second off])

Line In:

Input Signal Amplitudes

Input Impedance

2.0 VPP maximum

10k Ohm

[one second on and one second off]).

Product Overview

Product Specifications

5

Line Out:

Output Signal Amplitudes

Output Level

Total Harmonic Distortion

Output Impedance

Par t Number 011061

2.0 VPP maximum

+2dBm nominal

0.5% maximum

10k Ohm

Operations Guide 930324M CyberData Corporation

Product Overview

Dimensions

Operations Guide 930324M CyberData Corporation

6

1.7 Dimensions

Figure 1-3. Dimensions

2 Installing the VoIP V2 Paging Amplifier

2.1 Parts List

Ta bl e 2-1 illustrates the parts for each Paging Amplifier and includes a kit for mounting.

Table 2-1. Parts List

Quantity Part Name Illustration

1 Paging Amplifier Assembly

1 Installation Quick Reference Guide

7

1 Paging Amplifier Mounting Accessory Kit, RoHS 

(part #071057A) which includes:

(2)Plastic Ribbed Anchors

(2) #6 Sheet Metal Screws

Operations Guide 930324M CyberData Corporation

2.2 Paging Amplifier Setup

Installing the VoIP V2 Paging Amplifier

Paging Amplifier Setup

8

Set up and configure each Paging Amplifier

CyberData delivers each Paging Amplifier with the factory def

before

you mount it.

ault values indicated in

Table 2-2:

Table 2-2. Factory Default Settings—Default of Network

Parameter Factory Default Setting

IP Addressing DHCP

IP Address

Web Access Username admin

Web Access Password admin

Subnet Mask

Default Gateway

a

a

a

10.10.10.10

255.0.0.0

10.0.0.1

a. Default if there is not a DHCP server present.

Operations Guide 930324M CyberData Corporation

2.2.1 Paging Amplifier Components

DIP Switches

Speaker Volume

Network Link LED (GREEN/YELLOW)

Status LED (GREEN)

A steady LED confirms that the Paging Amplifier is operational.
The LED will blink during a page when it is online.

Network Activity LED (GREEN)

Power LED (GREEN/BLUE)

The power LED is a steady green in low power mode and
a steady blue during high power mode. The power LED
will only blink either during a boot up or a phone call.

RTFM Switch

To broadcast a Paging Amplifier’s current IP address,
press and hold the RTFM switch for a couple of seconds
and then release it.

To restore the factory defaults, complete the following
steps:

1. Press and hold the RTFM switch until you hear the
Paging Amplifier announce the words, “restoring defaults”
and “rebooting”.

2. Release the RTFM switch. The Paging Amplifier will be
restored to the factory default settings.

Figure 2-4 shows the components of the Paging Amplifier .

Figure 2-4. Paging Amplifier Components

Installing the VoIP V2 Paging Amplifier

Paging Amplifier Setup

9

Operations Guide 930324M CyberData Corporation

2.2.2 Connecting the Paging Amplifier

Non-PoE Ethernet Switch

Cat 5 Ethernet Cable

802.3af PoE Injector (low power mode)

+

Note: You can use an 802.3af
compliance switch instead of an

802.3af power injector and hub.

Standard 1 Speaker Configuration

(802.3af mode)

8 Ohms

16 gauge wire

+

-

Use 16 gauge wire coming out of screw terminals.

Note

: The maximum wire length from the amplifier

to the speaker should not be more than 25 feet.

2.2.2.1 Using the Amplified Outputs

Figure 2-5 and Figure 2-6 illustrates how to connect the VoIP V2 Paging Amplifier and use the

amplified outputs in low and high power mode.

Installing the VoIP V2 Paging Amplifier

Paging Amplifier Setup

10

Low Power Mode

Figure 2-5. Using the Amplified Outputs—Low Power Mode

Operations Guide 930324M CyberData Corporation

Installing the VoIP V2 Paging Amplifier

Non-PoE Ethernet Switch

Cat 5 Ethernet Cable

802.3at PoE Injector (high power mode)

2 speakers in parallel (4 Ohm total)

+

Note: Use wire nuts to connect wire
from the speakers to 16 gauge wire.

Note: You can use an 802.3at
compliance switch instead of an

802.3at power injector and hub.

Twist wire nuts

Optional 2 Speaker Configuration

(802.3at mode)

8 Ohms

Standard 1 Speaker Configuration

(802.3af mode)

8 Ohms

16 gauge wire

25 feet maximum distance

++

--

Use 16 gauge wire coming out of screw terminals.

Note: Make sure that the wire length going to the
wire nuts is kept short (approximately 6 inches).

Paging Amplifier Setup

11

High Power Mode

Figure 2-6. Using the Amplified Outputs—High Power Mode

Operations Guide 930324M CyberData Corporation

2.2.3 Paging Amplifier DIP Switches

See Figure 2-7 to identify the DIP Switches.

Figure 2-7. DIP Switches

Installing the VoIP V2 Paging Amplifier

Paging Amplifier Setup

12

See Table 2-3 and Table 2-4 for the DIP Switch settings.

Table 2-3. DIP Switch Settings—Low Power—802.3af Compliant (Default)

DIP Switch Setting Description

1 OFF Sets PoE for 802.3af class.

2 N/A Not applicable for power setting.

3 ON Switch mode current set to LO

4 OFF Low gain amplifier setting.

Table 2-4. DIP Switch Settings—High Power—Non-PoE Compliant

W.

a

DIP Switch Setting Description

1 ON Sets PoE for 802.3at class.

2 N/A Not applicable for power setting.

3 OFF Switch mode current set to HIGH.

4 ON Force high gain amplifier.

a. If set to high power, the unit will not power ON with 802.3af compliant switch. You must use a
power injector in this mode (CyberData part number 010867A).

Table 2-5. DIP Switch 2 Settings

DIP Switch Setting Description

2 OFF Manual Vol. The speaker volume is set manually by the analog volume

2 ON Bypass. Byp

Operations Guide 930324M CyberData Corporation

trimmer.

asses the manual volume control of the analog volume

trimmer and uses the web page volume settings.

Installing the VoIP V2 Paging Amplifier

1-Sense (+)
2-GND

3-Relay COM
4-Relay NO

5-Line-In(+)
6-Line-In(-)
7-Line-Out(+)

8-Line-Out(-)
9-Spkr Out(+)

10-Spkr Out (-)

CLASS II WIRING

See Figure 2-9

See Figure 2-10

See Figure 2-11

See Figure 2-12

See Figure 2-13

Paging Amplifier

+12V Strobe

When the Paging Amplifier is
called from a remote phone, the
relay on the Paging Amplifier can
be programmed to blink and drive
an Alert Strobe.

High PIV Ultrafast
Switching Diode

Output Contacts

AC or DC-rated

depending upon

controlled device

requirements

DC Power Supply
(Max. 30 VDC @ 1A)

Solid State or 
Mechanical Relay

AC or DC

Power

Source

IN

OUT

Paging Amplifier

Paging Amplifier

When line-in is enabled on
the V2 Paging Amplifier,
the audio received from
the line-in connection will
be played to the
speaker(s) and line-out
connection as the lowest
priority audio.

Line Plug

Paging Amplifier Setup

2.2.4 VoIP V2 Paging Amplifier System Installation and Connection Options

The following figures show the connection options for the VoIP V2 Paging Amplifier.

Figure 2-8. Paging Amplifier Connections

Figure 2-9. Sensor Connection

13

Operations Guide 930324M CyberData Corporation

Figure 2-10. Relay or Strobe Alert Connection

Figure 2-11. Line-In Connection

Installing the VoIP V2 Paging Amplifier

Generic Ethernet PoE Switch—802.3af

IP Phone IP PBX Server

1234 56

Existing Loudspeaker

Existing Amplifier

Line-out
Connection

Line-Out Connection

Paging Amplifier

Line-Out is 10k Ohm at 2Vpp.
Speaker output is 8 Ohm.

Paging Amplifier

Speaker Connection

VoIP Phone

1234 56

802.3at PoE Injector

IP PBX Server

802.3af Compliant Ethernet Switch or

802.3at High Power PoE Switch

(up to 25 watts)

See the VoIP V2 Paging Amplifier Opera­tions Guide for more information about the
connections.

(8 Ohm)

011068 Loudspeaker

Figure 2-12. Line Out Connection

Figure 2-13. Speaker Out Connection

Paging Amplifier Setup

14

Operations Guide 930324M CyberData Corporation

2.2.5 Paging Amplifier Jumpers

JP5

JP3

JP1

JP6

JP4

J8

JP1
JP2
JP3

J7

JP9

JP8

JP7

JP10

See Figure 2-14 for the jumper locations.

See Table 2-6 for the jumper descriptions.

Installing the VoIP V2 Paging Amplifier

Figure 2-14. Jumper Locations

Paging Amplifier Setup

15

Jumper Description

JP1 Factory Only—Not Used

JP2 Factory Only—Not Used

JP3 Factory Only—Not Used

JP4 Manual Reset—Not Used

JP5 Watch Dog Timer Enable—Not Used

JP6 Audio Enable—Factory Only

JP7 Factory Only—Not Used

JP8 Factory Only—Not Used

JP9 Factory Only—Not Used

JP10 Relay Connection Option—Wire link in position-A.

J7 JTAG Interference—Factory Only

J8 Console Port—Factory Only

2.2.6 Ethernet Connection

Table 2-6. Jumper Descriptions

See Table 2-7 for details about the Paging Amplifier connection.

Connection Connection Details Location

Ethernet Use a RJ 45 cable. VoIP V2 Paging Amplifier

Operations Guide 930324M CyberData Corporation

Table 2-7. Paging Amplifier Connection

2.2.7 Loudspeaker Type

Using the amplified output, the CyberData VoIP V2 Paging Amplifier supports the 011068
Loudspeaker or equivalent unamplified loudspeaker.

Installing the VoIP V2 Paging Amplifier

Figure 2-15. 011068 Loudspeaker

Paging Amplifier Setup

16

2.2.8 Cabling/Wiring

Using the amplified output, you may connect a 011068 loudspeaker or equivalent unamplified
speaker to a Paging Amplifier with good quality speaker wire that is 16 gauge and limited to 25 feet
in length.

Operations Guide 930324M CyberData Corporation

2.2.9 Confirm Operation

Power LED (blue/green)

Link LED (green/yellow)

Status LED (green)

Activity LED
(green)(yellow)

After connecting the Paging Amplifier to the ethernet hub, use the LEDs on the Paging Amplifier
face to confirm that the Paging Amplifier is operational and linked to the network.

LED Color Function

Power Blue/Green The power LED is illuminated a steady green when the power is on and in

Status Green After supplying power to the Paging Amplifie

Link Green/Ye

Activity Green The Activity LED blinks to indicate network traffic.

Installing the VoIP V2 Paging Amplifier

Paging Amplifier Setup

T

able 2-8. Paging Amplifier LEDs

low power mode. The power LED is illuminated a steady blue when the
amplifier is in high power mode. The power LED will blink during a boot up or
a phone call.

r, a steady LED confirms that
the Paging Amplifier is operational. The status LED will blink during a page
when it is online.

l l o w The Link LED is illuminated green for a 10Mb link or yellow/green for a

100Mb link when the network link to the Paging Amplifier is established.

17

Figure 2-16. Paging Amplifier LEDs—Power and Link

Figure 2-17. Paging Amplifier LEDs—Status and Activity

Operations Guide 930324M CyberData Corporation

2.2.10 Confirm the IP Address and Test the Audio

GENERAL ALERT

RTFM switch

2.2.10.1 RTFM Switch

When the Paging Amplifier is operational and linked to the network, use the Reset Test Function
Management (RTFM) switch (Figure 2-18) on the Paging Amplifier face to announce and confirm
the Paging Amplifier’s IP Address and test th

Figure 2-18. RTFM Switch

e audio to verify that it is working.

Installing the VoIP V2 Paging Amplifier

Paging Amplifier Setup

18

Announcing the IP
Address

Restoring the
Factory Default
Settings

To announce a Paging Amplifier’s current IP address:

• Press and hold the RTFM switch for a c

To restore the factory default settings, complete the following steps:

1. Press and hold the RTFM switch until you hear
“restoring defaults” and “rebooting”.

2. Release the RTFM switch. The Paging Amplifier will be

2.2.11 Adjust the Volume

There are two ways to adjust the volume for the Paging Amplifier:

•The Speaker Volume (0-9) setting on the Device Con

• The external Vo

ouple of seconds and then release it.

Caution

Equipment Caution: Pressing and holding the RTFM switch for more than five
seconds will restore the V2 Paging Amplifier to the factory default settings. See
the “Restoring the Factory Default Settings” section.

the Paging Amplifier announce the words,

restored to the factory default settings.

figuration page

l u me dial on the Paging Amplifier face

Operations Guide 930324M CyberData Corporation

2.2.11.1 The “Speaker Volume (0-9)” Setting

External volume dial

To ad ju st t h e Pa g in g Am plifier volume with the Speaker Volume (0-9) setting on the Device
Configuration page, complete the following steps:

1. Make sure that dip switch 2 is set to ON.

2. Go to the Paging Amplifier Home page.

3. Select the Device Configuration page.

4. In the Speaker Volume (0-9) box, type a number between 0 (lowest) and 9 (highest).

5. Select Save.

6. Select Reboot.

2.2.11.2 The “Line-In Volume (0-9)” Setting

To ad ju st t h e Pa g in g Am plifier volume with the Line-In Playback Volume (0-9) setting on the
Device Configuration page, complete the following steps:

Installing the VoIP V2 Paging Amplifier

Paging Amplifier Setup

19

1. Make sure that dip switch 2 is set to ON.

2. Go to the Paging Amplifier Home page.

3. Select the Device Configuration page.

4. In the Line-In Playback Volume (0-9) box, type a number between 0 (lowest) and 9 (highest).

5. Select Save.

6. Select Reboot.

2.2.11.3 External Volume Dial

To adjust the Paging Amplifier volume with the external volume dial, complete the following steps:

1. Make sure that dip switch 2 is set to OFF.

2. Turn the external Vo l u me dial (Figure 2-19) on the Paging Amplifier face.

Note For the lineout volume, the volume is fixed and the volume control is adjusted through an

external amplifier.

Figure 2-19. External Volume Dial

Operations Guide 930324M CyberData Corporation

Installing the VoIP V2 Paging Amplifier

Configure the Paging Amplifier Parameters

2.3 Configure the Paging Amplifier Parameters

To configure the Paging Amplifier online, use a standard web browser.

before

Configure each Paging Amplifier and verify its operation
to mount a Paging Amplifier enclosure, refer to

Appendix A, "Mounting the Amplifier" for instructions.

you mount it. When you are ready

20

All Paging Amplifier are initially configur

ed with the default IP settings 

indicated in Table 2-9.

When configuring more than one Paging Amplifier, at

tach the Paging Amplifiers to the network one

at a time to avoid IP address conflicts.

Table 2-9. Factory Default Settings

Parameter Factory Default Setting

IP Addressing DHCP

IP Address

Web Access Username admin

Web Access Password admin

Subnet Mask

Default Gateway

a

a

a

10.10.10.10

255.0.0.0

10.0.0.1

a. Default if there is not a DHCP server present.

Operations Guide 930324M CyberData Corporation

2.3.1 Paging Amplifier Web Page Navigation

Ta bl e 2-10 shows the navigation buttons that you will see on every Paging Amplifier web page.

Table 2-10. Paging Amplifier Web Page Navigation

Web Page Item Description

Link to the Home page.

Link to the Device Configuration page.

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21

Link to the Ne

Link to the SIP Configuration page.

Link to the Nightring

Link to the Sen

Link to the Mul

Link to the A

Link to the Ev

Link to the Autoprovisioning Configuration page.

Link to the Update F

tworking page.

er page.

sor Configuration page.

ticast Configuration page.

udio Configuration page.

ent Configuration page.

irmware page.

Operations Guide 930324M CyberData Corporation

2.3.2 Log in to the Configuration Home Page

1. Open your browser to the Paging Amplifier IP address.

Note If the network does not have access to a DHCP server, the device will default to an IP

address of 10.10.10.10.

Note Make sure that the PC is on the same IP network as the Paging Amplifier.

Note You may also download CyberData’s VoIP Discovery Utility program which allows you to

easily find and configure the default web address of the CyberData VoIP products.



CyberData’s VoIP Discovery Utility program is available on the VoIP V2 Paging Amplifier
product page at:

http://www.cyberdata.net/support/voip/discovery_utility.html

The Paging Amplifier ships in DHCP mode. To get to the Home page, use the discovery utility to
scan for the device on the network and open your browser from there.

Installing the VoIP V2 Paging Amplifier

Configure the Paging Amplifier Parameters



22

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Installing the VoIP V2 Paging Amplifier

Configure the Paging Amplifier Parameters

2. When prompted, use the following default Web Access Username and Web A c c e s s Password
to access the Home Page (

Figure 2-20):

Web Access Username: admin

Web Access Password: admin

Figure 2-20. Home Page

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Operations Guide 930324M CyberData Corporation

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3. On the Home Page, review the setup details and navigation buttons described in Ta bl e 2-11.

Table 2-11. Home Page Overview

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Web Page Item

Description

Device Settings

Device Name Shows the device name (25 character limit).

Change Username Type in this field to change the username (25 character limit).

Change Password Type in this field to change the password (19 character limit).

Re-enter Password

Type the password again in this field to confirm the new password
(19 character limit).

Current Settings

Serial Number Shows the device serial number.

Mac Address Shows the device Mac address.

Firmware Version Shows the current firmware version.

IP Addressing Shows the current IP addressing setting (D

HCP or Static).

IP Address Shows the current IP address.

Subnet Mask Shows the current subnet mask address.

Default Gateway Shows the current default gateway address.

DNS Server 1 Shows the current DNS Server 1 address.

DNS Server 2 Shows the current DNS Server 2 address.

Speaker Volume Shows the current Paging Amplifier volume mode: 

Digital (w

eb page) or Analog (volume knob).

High Power Mode is Shows the current status of High Power mode.

SIP Mode is Shows the current status of the SIP Mode.

Multicast Mode is Shows the current status of the Multicast Mode.

Event Reporting is Shows the current status of the Event Reporting.

Nightringer is Shows the current status of the Nightringer.

Primary SIP Server Shows the current status of the Primary SIP Server.

Backup Server 1 Shows the current status of Backup Server 1.

Backup Server 2 Shows the current status of Backup Server 2.

Click the Sa

Note: Y

Click on the Rebo

ve button to save your configuration settings.

ou need to reboot for changes to take effect.

ot button to reboot the system.

Operations Guide 930324M CyberData Corporation

2.3.3 Configure the Device Parameters

1. Click the Device Configuration button to open the Device Configuration page. See Figure 2-21.

Figure 2-21. Device Configuration Page

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25

Operations Guide 930324M CyberData Corporation

Installing the VoIP V2 Paging Amplifier

Configure the Paging Amplifier Parameters

2. On the Device Configuration page, you may enter values for the parameters indicated in

Ta bl e 2-12.

Table 2-12. Device Configuration Parameters

Web Page Item Description

Volume Settings

Speaker Volume Shows the current speaker volume mode (Analog or Digital)

Speaker Volume (0-9) Type the desired Paging Amplifier volume level into this field 

(range is 0 - 9).

Line-In Playback Volume (0-9) Type the desired line-in playback volume level into this field 

(range is 0 - 9).

Relay Settings

Activate Relay with DTMF Code When selected, the relay can be activated with a DTMF code.

DTMF Activation Code Type the desired DTMF activation code (25 character limit).

DTMF Activation Duration 
(in seconds)

Type the desired DTMF activation duration (in seconds)
(1 character limit).

Activate Relay During Ring When selected, the relay will be activated for as long as the phone is

ringing.

NOTE: When the phone is set to Auto Answer, it will not ring and this
option does nothing.

Activate Relay During Night
Ring

When selected, the relay will be activated for as long as a night ring
tone is playing.

Activate Relay While Call Active When selected, the relay will be activated for as long as the call is

active.

26

Miscellaneous Settings

Two Speakers Connected Select this option if two speakers are connected to the Paging

Amplifier.

Beep on Initialization When selected, you will hear a beep when the Paging Amplifier

initializes.

Auto-Answer Incoming Calls When selected, the Paging Amplifier automatically answers incoming

calls.

Play Ringback Tone Check this box to enable the device to play a ringtone while the remote

device is ringing.

Enable Line In Playback When selected, whatever audio source that you have selected (mp3

player, internet stream, etc.) will be played.

Note: The line in audio will be treated as low priority audio that will only
play if there is no other audio playing. When higher priority audio is
playing, the line in audio will be muted.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Test Audio button to do an audio test. Generates a voice
message for testing the device audio quality and volume. It plays the
audio at the volume you have configured the paging amp for

Note: If the test audio button is pressed while music is playing via the
Enabled Line In feature, the music will be muted during the test audio

message.

Operations Guide 930324M CyberData Corporation

Table 2-12. Device Configuration Parameters (continued)

Web Page Item Description

Click on the Test Relay button to do a relay test.

Click on the Reboot button to reboot the system.

3. After changing the parameters, click the Save button.

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27

Operations Guide 930324M CyberData Corporation

2.3.4 Configure the Network Parameters

1. Click the Networking button to open the Network Configuration page (Figure 2-22).

Figure 2-22. Network Configuration Page

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2. On the Network Configuration page, enter values for the parameters indicated in Tab l e 2-13.

Table 2-13. Network Configuration Parameters

Web Page Item Description

Stored Network Settings

IP Addressing* Select either DHCP IP Addressing or Static IP Addressing by

marking the appropriate radio button. If you select Static, configure
the remaining parameters indicated in

Table 2-13. If you select

DHCP, go to Step 3.

IP Address* Enter the Static IP address.

Subnet Mask Enter the Subnet Mask address.

Default Gateway Enter the Default Gateway address.

DNS Server 1* Enter the DNS Server 1 address.

DNS Server 2* Enter the DNS Server 2 address.

Current Network Settings Shows the current network settings.

IP Address Shows the current IP address.

Subnet Mask Shows the current Subnet Mask address.

Default Gateway Shows the current Default Gateway address.

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DNS Server 1 Shows the current DNS Server 1 address.

DNS Server 2 Shows the current DNS Server 2 address.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

3. After changing the parameters, click Save Settings. This updates the changed parameters. The
Paging Amplifier must be rebooted for changes to take effect.

4. Connect the Paging Amplifier to the target network.

5. From a system on the same network as the Paging Amplifier, open a browser with the new IP
address of the Paging Amplifier.

Operations Guide 930324M CyberData Corporation

2.3.5 Configure the SIP Parameters

1. Click SIP Config to open the SIP Configuration page (Figure 2-23).

Note For specific server configurations, go to the IP-PBX Server Compatibility page at:

http://www.cyberdata.net/support/server/index.html

Figure 2-23. SIP Configuration Page

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Operations Guide 930324M CyberData Corporation

Installing the VoIP V2 Paging Amplifier

Configure the Paging Amplifier Parameters

2. On the SIP Configuration page, you may enter values for the parameters 
indicated in Ta bl e 2-14.

Table 2-14. SIP Configuration Parameters

Web Page Item Description

Enable SIP Operation Enables or disables SIP operation.

SIP Settings

Primary SIP Server Use this field to set the address of the Primary SIP Server (in dotted

decimal notation or as a canonical name). This field can accept
canonical names of up to 255 characters in length.

Primary SIP User ID Type the SIP User ID of the Primary SIP Server (up to 25

alphanumeric characters).

Primary Authenticate ID Type the Authenticate ID of the Primary SIP Server (up to 25

alphanumeric characters).

Primary Authenticate Password Type the Authenticate Password of the Primary SIP Server (up to 25

alphanumeric characters).

Backup SIP Server 1

Backup SIP Server 2

• If all of the Primary SIP Server and Backup SIP Server fields are
populated, the device will attempt to stay registered with all three
servers all of the time. You can leave the Backup SIP Server 1 and
Backup SIP Server 2 fields blank if they are not needed.

• In the event of a registration failure on the Primary SIP Server, the
device will use the next highest priority server for outbound calls
(Backup SIP Server 1). If Backup SIP Server 1 fails, the device will
use Backup SIP Server 2.

• If a higher priority SIP Server comes back online, the device will
switch back to this server.

Backup SIP User ID 1

Backup SIP User ID 2

Backup Authenticate ID 1

Backup Authenticate ID 2

Backup Authenticate Password 1

Backup Authenticate Password 2

Ty p e t he SIP User ID of the Backup SIP Server (up to 25
alphanumeric characters).

Ty p e t he Authenticate ID of the Backup SIP Server (up to 25
alphanumeric characters).

Type the Authenticate Password of the Backup SIP Server (up to 25
alphanumeric characters).

Remote SIP Port Type the Remote SIP Port number (default 5060) (0 - 65535).

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Local SIP Port* Type the Local SIP Port number (default 5060) (0 - 65535).

Outbound Proxy Type the Outbound Proxy as either a numeric IP address in dotted

Outbound Proxy Port Type the Outbound Proxy Port number (0 - 65535).

Register with a SIP Server Enable or disable SIP Registration.

Re-registration Interval 
(in seconds)*

Unregister on Reboot* • When selected, the Paging Amplifier automatically unregisters when

Operations Guide 930324M CyberData Corporation

decimal notation or the fully qualified host name 
(64 character limit [FQDN]).

Type the SIP Registration lease time in seconds 
(default is 120 seconds) (range is 100 - ?).

it is rebooted.

• When not selected, the Paging Amplifier remains registered when it

is rebooted.

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Configure the Paging Amplifier Parameters

Table 2-14. SIP Configuration Parameters (continued)

Web Page Item Description

Buffer SIP Calls When this is enabled, SIP calls to the speaker will be stored in

memory and will play when either the call is terminated or the buffer is
full. The receive buffer is 2MB in size and this is equal to about four
minutes of ulaw encoded audio.

Beep Before Page Enable/Disable the tone (beep) before each page.

RTP Settings

RTP Port (even) Specify the port number used for the RTP stream after establishing a

SIP call. The RTP port has to be an even number between 0 and

65534. This port can be programmed for people who are not working

on a local LAN, but who want to have outside access. Instead of RTP
port being a random port, it will be set up so that only two ports can be
opened in a firewall.

Note: The RTP port number has to be an even number because the
control port is always one port number higher. Therefore, audio will go
through the port number that you enter into the RTP port field, but the
RTP control signals will go through a port that is one number higher
than the RTP port field.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

32

Click on the Reboot button to reboot the system.

3. After changing the parameters, click Save to save the settings.

Operations Guide 930324M CyberData Corporation

2.3.6 Configure the Nightringer Parameters

GENERAL ALERT

Caution

Nightringer requires SIP Registration. Nightringer cannot be used in peer to peer mode.

1. Click on the Nightringer button to open the Nightringer Configuration page. See Figure 2-26.

Figure 2-24. Night Ringer Configuration Setup

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Operations Guide 930324M CyberData Corporation

Installing the VoIP V2 Paging Amplifier

Configure the Paging Amplifier Parameters

2. On the Nightringer Configuration page, enter values for the parameters indicated
in Tab le 2-17.

Table 2-15. Nightringer Configuration Parameters

Web Page Item Description

Enable Nightringer When the nightringer is enabled, the device will attempt to

register a second extension with the SIP server. Any calls
made to this extension will play a ringtone.

Nightringer Settings

SIP Server Type the SIP server represented as either a numeric IP

address in dotted decimal notation.

Remote SIP Port Type the Remote SIP Port number (default 5060)

(8 character limit).

Local SIP Port Type the Local SIP Port number (default 5060)

(8 character limit).
Note: Th

is value cannot be the same as the Local SIP Port*

found on the SIP Configuration Page.

User ID Type the Us

Authenticate ID Ty p e the A

er ID (up to 64 alphanumeric characters).

uthenticate ID (up to 64 alphanumeric

characters).

Authenticate Password Type the A

uthenticate Password (up to 64 alphanumeric

characters).

34

Re-registration Interval (in seconds)* Type the SIP Registration lease time in minutes (default is

60 min

utes) (8 character limit). Re-registration Interval (in

seconds)*

Click the Sa

Note: Y

Click on the Rebo

ve button to save your configuration settings.

ou need to reboot for changes to take effect.

ot button to reboot the system.

3. After changing the parameters, click on the Save button.

Operations Guide 930324M CyberData Corporation

Configure the Paging Amplifier Parameters

2.3.7 Configure the Sensor Configuration Parameters

The sensor (pins 1 and 2) on the header can be used to monitor something’s open or closed state.
There is an option on the Sensor Configuration page to trigger on an open or short condition on
these pins.

For the sensor there are three actions that the Paging Amplifier can do:

• Activate the relay until the sensor is deactivated

• Loop an audio file until the sensor is deactivated

• Call a preset extension and play a pre-recorded audio file (loops until user hangs up)

Note Calling a preset extension can be set up as a point-to-point call, but currently can't send

delayed DTMF tones.

1. Click Sensor Config to open the Sensor Configuration page (Figure 2-25).

Figure 2-25. Sensor Configuration Page

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Operations Guide 930324M CyberData Corporation

Installing the VoIP V2 Paging Amplifier

Configure the Paging Amplifier Parameters

2. On the Sensor Configuration page, enter values for the parameters indicated in Ta bl e 2-16.

Table 2-16. Sensor Configuration Parameters

Web Page Item Description

Sensor Settings

Sensor Normally Closed Select the inactive state of the sensors.

Activate Relay Check this box to activate the relay until the sensor is

deactivated.

Play Audio Locally Check this box to loop an audio file until the sensor is

deactivated.

Play Audio Remotely Check this box to make only one call to a preset extension

and play a pre-recorded audio file repeatedly.

Dial Out Extension Enter the dial-out extension number.

Use this button to test the sensor.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

36

3. After changing the parameters, click Save Settings.

Operations Guide 930324M CyberData Corporation

Installing the VoIP V2 Paging Amplifier

Configure the Paging Amplifier Parameters

2.3.8 Configure the Multicast Configuration Parameters

Multicast groups use multicasting to create public address paging zones. Multicasting is based on
the concept of a group. Multicast addresses specify an arbitrary group of IP hosts that have joined
the group and want to receive traffic sent to the group. Group members send IGMP messages to
their local multicast routers, allowing the group traffic traversal from the source.

Multicast configuration provides the ability to join up to 10 paging zones. A paging zone can consist
of one, or many, CyberData multicast group-enabled Paging Amplifiers. There is no limit to how
many Paging Amplifiers can be in a given paging zone. Each multicast group is defined by a
multicast address and port number. Each multicast group is also assigned a priority, allowing
simultaneously arriving pages to be serviced based on importance. Multicast groups are compatible
with IGMP through version 3.

Note The Paging Amplifier supports simultaneous SIP and Multicast.

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Operations Guide 930324M CyberData Corporation

Installing the VoIP V2 Paging Amplifier

Configure the Paging Amplifier Parameters

1. Click on the Multicast Configuration button to open the Multicast Configuration page. See

Figure 2-26.

Figure 2-26. Multicast Configuration Setup

38

Operations Guide 930324M CyberData Corporation

Installing the VoIP V2 Paging Amplifier

Configure the Paging Amplifier Parameters

2. On the Multicast Configuration page, enter values for the parameters indicated in Tab le 2-17.

Table 2-17. Multicast Configuration Parameters

Web Page Item Description

Enable Multicast Operation Enables or disables multicast operation.

39

Priority Indicates the priority for the multicast group. Priority 9 is

the
highest (emergency streams). 0 is the lowest (background
music). See Section 2.3.8.1, "Assigning Priority" for more
details.

Address Enter the multicast IP Address for this multicast group 

(15 character limit).

Port (range can be from 2000 to 65535) Enter the port number for this multicast group (5 character

limit).

Note: The

multicast ports have to be even values. The

webpage will enforce this restriction.

Name Assign a descriptive name for this multicast group (25

aracter limit).

ch

Buffer When buffering is enabled for a multicast stre

am, it will store
any audio received on this socket to memory and play it back
when the stream is stopped or the buffer is full.

Beep Enable or disable the tone (beep) for a multicast stream.

Relay Enable or disable the relay for a multicast stream.

Click the Sa

Note: Y

Click on the Rebo

ve button to save your configuration settings.

ou need to reboot for changes to take effect.

ot button to reboot the system.

3. After changing the parameters, click on the Save button.

Operations Guide 930324M CyberData Corporation

2.3.8.1 Assigning Priority

When playing multicast streams, audio on different streams will preempt each other according to
their priority in the list. An audio stream with a higher priority will interrupt a stream with a lower
priority.

If both SIP and Multicast is enabled, SIP audio streams are considered priority 4.5. SIP audio will
interrupt multicast streams with priority 0 through 4 and will be interrupted by multicast streams
with priority 5 through 9.

During priority 9 multicast streams, the analog volume control is bypassed and the volume level is
set to maximum.

Line In audio is considered the lowest priority, so it will be muted if there are any multicast or SIP
audio streams playing.

For example, if the test audio button on the Device Config page is pressed while music is playing via
the Enabled Line In feature, the music will be muted during the test audio message.

Note SIP calls, buffered SIP calls, multicast streams, buffered multicast streams, ring tones,

ringback tones, and nightring tones are all prioritized.

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40

Ringtones and
Nightringtones

Lengthy Pages

Buffered Audio

Ringtones all play at the same priority level. This means that it is possible to have a nightring tone
and a normal ringtone playing at the same time.

The maximum ringtone duration is 2,097,152 bytes or about four minutes of ulaw audio.

Concerning how lengthy pages are handled (where someone puts the phone down for 15 minutes),
after the 2MB limit is reached, further data will be thrown away while the audio file is played back.
When the file is done playing, it will stop throwing away input and begin buffering data for another
four minutes.

Therefore, with the buffered mode enabled on a stream playing background music, you will hear
the following sequence of events:

1. Four minutes of silence.

2. Music from 0:00 through 4:00.

3. Four minutes of silence.

4. Music from 8:00 through 12:00 and so on.

When the device is playing back buffered audio and this buffered audio is interrupted by a higher
priority stream, once the higher priority streams is finished, the device will restart the lower priority
stream from the beginning.

Operations Guide 930324M CyberData Corporation

2.3.9 Configure the Audio Parameters

Click the Audio Config button to open the Audio Configuration page. The Audio Configuration
page is used to add custom audio to the board. User uploaded audio will take precedence over the
audio files shipped with the Paging Amplifier.

Figure 2-27. Audio Configuration Page

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Operations Guide 930324M CyberData Corporation

Installing the VoIP V2 Paging Amplifier

Configure the Paging Amplifier Parameters

Figure 2-28. Audio Configuration Page (continued)

42

Operations Guide 930324M CyberData Corporation

Installing the VoIP V2 Paging Amplifier

Configure the Paging Amplifier Parameters

On the Audio Configuration page, enter values for the parameters indicated in Ta bl e 2-18.

Note Each entry on the Audio Configuration page replaces one of the stock audio files on the

board. When the input box displays the word default, the Paging Amplifier is using the
stock audio file. If that file is replaced with a user file, it will display the uploaded filename.

Table 2-18. Audio Configuration Parameters

Web Page Item Description

Audio Files

0-9 The name of the audio configuration option is the same as the spoken

audio that plays on the board (24 character limit).

'0' corresponds to the spoken word “zero.”

'1' corresponds to the spoken word “one.”

'2' corresponds to the spoken word “two.”

'3' corresponds to the spoken word “three.”

'4' corresponds to the spoken word “four.”

'5' corresponds to the spoken word “five.”

'6' corresponds to the spoken word “six.”

'7' corresponds to the spoken word “seven.”

'8' corresponds to the spoken word “eight.”

'9' corresponds to the spoken word “nine.”

Dot Corresponds to the spoken word “dot.” (24 character limit)

43

Audiotest Corresponds to the message “This is the CyberData IP speaker test

message...” (24 character limit)

Pagetone Corresponds to a simple tone that is unused by default (24 character limit).

Your IP Address is Corresponds to the message “Your IP address is...” (24 character limit).

Rebooting Corresponds to the spoken word “Rebooting” (24 character limit).

Restoring default Corresponds to the message “Restoring default” (24 character limit).

Ringback Tone Corresponds to the ringback tone that plays when calling a remote

extension (24 character limit).

Ring Tone Corresponds to the tone that plays when set to ring when receiving a call 

(24 character limit).

Sensor Triggered Corresponds to the sensor when it is triggered (24 character limit).

Night Ring Specifies the ringtone for Night Ringer. By default this parameter uses the

same audio file that is selected for the Ring Tone parameter.

The Choose File button will allow you to navigate to and select an audio
file.

The Play button will play that audio file.

The Delete button will delete any user uploaded audio and restore the
stock audio file.

Operations Guide 930324M CyberData Corporation

Table 2-18. Audio Configuration Parameters (continued)

Web Page Item Description

The Save button will download a new user audio file to the board once
you've selected the file by using the Browse button. The Save button will
delete any pre-existing user-uploaded audio files.

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Operations Guide 930324M CyberData Corporation

2.3.10 User-created Audio Files

User created audio files should be saved in the following format:

RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz

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You can use the free utility

Figure 2-31.

Audacity

to convert audio files into this format. See Figure 2-29 through

Figure 2-29. Audacity 1

Figure 2-30. Audacity 2

Operations Guide 930324M CyberData Corporation

Configure the Paging Amplifier Parameters

WAV (Microsoft) signed 16 bit PCM

When you export an audio file with Audacity, save the output as:

• WAV (Microsoft) signed 16 bit PCM.

Figure 2-31. WAV (Microsoft) signed 16 bit PCM

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2.3.11 Configure the Event Parameters

Click the Event Config button to open the Event Configuration page (Figure 2-32). The Event
Configuration page specifies a remote server that can be used to receive HTTP POST events when

actions take place on the board.

Figure 2-32. Event Configuration Page

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Installing the VoIP V2 Paging Amplifier

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Ta bl e 2-19 shows the web page items on the Event Configuration page.

Table 2-19. Event Configuration

Web Page Item Description

Enable Event Generation When selected, Event Generation is enabled.

Remote Event Server

Remote Event Server IP Type the Remote Event Server IP address. 

(64 character limit)

Remote Event Server Port Type the Remote Event Server port number.

(0 - 65535)

Remote Event Server URL Type the Remote Event Server URL.

(127 character limit)

Events

Enable Call Active Events When selected, Call Active Events are enabled.

Enable Call Terminated Events When selected, Call Terminated Events are enabled.

Enable Relay Activated Events When selected, Relay Activated Events are enabled.

Enable Relay Deactivated Events When selected, Relay Deactivated Events are enabled.

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Enable Ring Events When selected, Ring Events are enabled.

Enable Night Ring Events When selected, there is a notification when the device

receives a night ring.

Enable Multicast Start Events When selected, Multicast Start Events are enabled.

Enable Multicast Stop Events When selected, Multicast Stop Events are enabled.

Enable Power On Events When selected, Power On Events are enabled.

Enable Sensor Events When selected, Sensor Events are enabled.

Enable 60 Second Heartbeat Events When selected, 60 Second Heartbeat Events are

enabled.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Test Event button to test an event.

Click on the Reboot button to reboot the system.

Operations Guide 930324M CyberData Corporation

2.3.11.1 Example Packets for Events

The server and port are used to point to the listening server and the 'Remote Event Server URL' is
the destination URL (typically the script running on the remote server that's used to parse and
process the POST events).

Note The XML is URL-encoded before transmission so the following examples are not completely

accurate.

Here are example packets for every event:

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 197
Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>POWERON</event>
</cyberdata>

Installing the VoIP V2 Paging Amplifier

Configure the Paging Amplifier Parameters

49

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 199
Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>HEARTBEAT</event>
</cyberdata>

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 196
Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>BUTTON</event>
</cyberdata>

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 201
Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>CALL_ACTIVE</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1

Operations Guide 930324M CyberData Corporation

Installing the VoIP V2 Paging Amplifier

Configure the Paging Amplifier Parameters

Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 205
Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>CALL_TERMINATED</event>
</cyberdata>

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 197
Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>RINGING</event>
</cyberdata>

50

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>MULTICAST_START</event>
<index>8</index>
</cyberdata>

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 233
Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>MULTICAST_STOP</event>
<index>8</index>
</cyberdata>

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>RELAY_ACTIVATED</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1

Operations Guide 930324M CyberData Corporation

Installing the VoIP V2 Paging Amplifier

Configure the Paging Amplifier Parameters

Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>RELAY_DEACTIVATED</event>
</cyberdata>

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>NIGHTRINGING</event>
</cyberdata>

51

Operations Guide 930324M CyberData Corporation

2.3.12 Configure the Autoprovisioning Parameters

1. Click the Autoprovisioning button to open the Autoprovisioning Configuration page. 
See Figure 2-21.

Figure 2-33. Autoprovisioning Configuration Page

Installing the VoIP V2 Paging Amplifier

Configure the Paging Amplifier Parameters

52

Operations Guide 930324M CyberData Corporation

Installing the VoIP V2 Paging Amplifier

Configure the Paging Amplifier Parameters

2. On the Autoprovisioning Configuration page, you may enter values for the parameters
indicated in Ta bl e 2-12.

Table 2-20. Autoprovisioning Configuration Parameters

53

Web Page Item

Description

Autoprovisioning

Enable Autoprovisioning See Section 2.3.12.1, "Autoprovisioning".

Get Autoprovisioning from DHCP See Section 2.3.12.1, "Autoprovisioning".

Autoprovisioning Server (IP Address) See Section 2.3.12.1, "Autoprovisioning" (15 character limit).

Autoprovisioning Autoupdate 
(in minutes)

Type the desired time (in minutes) that you want the

utoprovisioning feature to update (6 character limit).

A

Click the Sa

ve button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboo

t button to reboot the system.

3. After changing the parameters, click the Save button.

Operations Guide 930324M CyberData Corporation

2.3.12.1 Autoprovisioning

Installing the VoIP V2 Paging Amplifier

Configure the Paging Amplifier Parameters

54

Enable
Autoprovisioning
Option

Networking

Get
Autoprovisioning
from DHCP

With autoprovisioning enabled, the board will get its configuration from a remote TFTP server on
startup or periodically on a scheduled delay. Autoprovisioned values will override values stored in
on-board memory and will be visible on the web page. The board gets its autoprovisioning
information from an XML-formatted file hosted from a TFTP server. CyberData will provide a
template for this XML file and the user can modify it for their own use.

To use autoprovisioning, create a copy of the autoprovisioning template with the desired settings
and name this file with the mac address of the device to configure (for example:
0020f7350058.config). Put this file into your TFTP server directory and manually set the TFTP server
address on the board.

It is not necessary to set every option found in the autoprovisioning template. As long as the XML is
valid, the file can contain any subset. Options not autoprovisioned will default to the values stored
in the on board memory. For example if you only wanted to modify the device name, the following
would be a valid autoprovisioning file:

<?xml version="1.0" encoding="utf-8" ?>
<specific>

<MiscSettings>

<DeviceName>auto V2 Paging Amplifier</DeviceName>

</MiscSettings>

</specific>

The board will only apply networking settings or firmware upgrades after a reboot.

When this option is checked, the device will automatically fetch its autoprovisioning server address
from the DHCP server. The device will use the address specified in OPTION 150 (TFTP-server-
name) or OPTION 66. If both options are set, the device will use OPTION 150.

Refer to the documentation of your DHCP server for setting up OPTION 150.

Operations Guide 930324M CyberData Corporation

Installing the VoIP V2 Paging Amplifier

Configure the Paging Amplifier Parameters

To set up a Linux DHCPD server to serve autoprovisioning information (in this case using both
option 66 and 150), here's an example dhcpd.conf:

# dhcpd.conf
#
# Configuration file for ISC dhcpd (see 'man dhcpd.conf')
#
ddns-update-style ad-hoc;

option option-150 code 150 = ip-address;

subnet 10.0.0.0 netmask 255.0.0.0 {
max-lease-time 120;
default-lease-time 120;

option routers 10.0.0.1;
option subnet-mask 255.0.0.0;

option domain-name "voiplab";
option domain-name-servers 10.0.0.1;

option time-offset -8; # Pacific Standard Time

55

Autoprovisioning
Server (IP Address)

Autoprovisioning
Autoupdate

Autoprovisioned
Firmware Upgrades

option tftp-server-name "10.0.0.254";

option option-150 10.0.0.254;

range 10.10.0.1 10.10.2.1;}

Instead of using DHCP to provide the autoprovisioning tftp server address, you can specify an
address manually.

If Autoprovisioning is enabled and the Autoprovisioning Autoupdate value is something other
than 0 minutes, a service is started on startup that will wait the configured number of minutes and
then try to re-download its autoprovisioning file. It will compare its previously autoprovisioned file
with this new file and if there are differences, it will reboot the board.

An Autoprovisioned firmware upgrade only happens after a reboot, will take roughly three
minutes, and the web page will be unresponsive during this time.

The 'FirmwareVersion' value in the xml file

must

match the version stored in the 'FirmwareFile'.

<FirmwareVersion>v5.0.5b01</FirmwareVersion>
<FirmwareFile>505b01-uImage-ceilingspeak</FirmwareFile>

If these values are mismatched, the board can get stuck in a loop where it goes through the
following sequence of actions:

1. The board downloads and writes a new firmware file.

2. After the next reboot, the board recognizes that the firmware version does not match.

3. The board downloads and writes the firmware file again.

CyberData has timed a firmware upgrade at 140 seconds. Therefore, if you suspect the board is
stuck in a loop, either remove or comment out the FirmwareVersion line in the XML file and let the
board boot as it normally does.

Operations Guide 930324M CyberData Corporation

Installing the VoIP V2 Paging Amplifier

Configure the Paging Amplifier Parameters

56

Autoprovisioned
Audio Files

Audio files are stored in non-volatile memory and an autoprovisioned audio file will only have to
be downloaded once for each device. Loading many audio files to the device from the web page
could cause it to appear unresponsive. If this happens, wait until the transfer is complete and then
refresh the page.

The device uses the file name to determine when to download a new audio file. This means that if
you used autoprovisioning to upload a file and then changed the contents of this file at the TFTP
server, the device will not recognize that the file has changed (because the file name is the same).

Since audio files are stored in non-volatile memory, if autoprovisioning is disabled after they have
been loaded to the board, the audio file settings will not change. You can force a change to the audio
files on the board by clicking the Delete button on the Audio Configuration page or by changing
the autoprovisioning file with “default” set as the file name.

Operations Guide 930324M CyberData Corporation

2.3.13 Upgrading the Firmware

To upload the Paging Amplifier firmware from your PC:

1. Retrieve the latest Paging Amplifier firmware from the VoIP V2 Paging Amplifier Downloads
page at:

http://www.cyberdata.net/products/voip/digitalanalog/loudspeakerampv2/downloads.html

2. Unzip the Paging Amplifier version file. This file may contain the following:

• Firmware file

• Release notes

3. Log in to the Paging Amplifier home page as instructed in Section 2.3.2, "Log in to the

Configuration Home Page".

Installing the VoIP V2 Paging Amplifier

Configure the Paging Amplifier Parameters

57

Operations Guide 930324M CyberData Corporation

Installing the VoIP V2 Paging Amplifier

Choose File button Submit button

Configure the Paging Amplifier Parameters

4. Click the Update Firmware button to open the Upgrade Firmware page. See Figure 2-34.

Figure 2-34. Firmware Upgrade Page

58

5. Click the Choose File button, and then navigate to the location of the Paging Amplifier
firmware file.

6. Click the Submit button. This starts the upload process. Once the Paging Amplifier has
uploaded the file, the Uploading Firmware countdown page appears, indicating that the
firmware is being written to flash.

7. The Paging Amplifier will automatically reboot when the upload is complete.

8. When the countdown finishes, the Upgrade Firmware page will refresh. The uploaded
firmware filename should be displayed in the system configuration (indicating a successful
upgrade and reboot).

Operations Guide 930324M CyberData Corporation

Installing the VoIP V2 Paging Amplifier

Configure the Paging Amplifier Parameters

Ta bl e 2-21 shows the web page items on the Upgrade Firmware page.

Table 2-21. Firmware Upgrade Parameters

59

Web Page Item

Description

File Upload

Firmware Version Shows the current firmware version.

Use the Ch

oose File button to navigate to the location of

the Intercom firmware file that you want to upload.

Click on the Submit button to automatically upload the
selected firmware and reboot the system.

Operations Guide 930324M CyberData Corporation

2.3.14 Reboot the Paging Amplifier

Reboot button

To reboot a Paging Amplifier, log in to the web page as instructed in Section 2.3.2, "Log in to the

Configuration Home Page".

1. On the Home Page, click the Reboot button. See Figure 2-35.

Configure the Paging Amplifier Parameters

Figure 2-35. Home Page

Installing the VoIP V2 Paging Amplifier

60

Operations Guide 930324M CyberData Corporation

Installing the VoIP V2 Paging Amplifier

Configure the Paging Amplifier Parameters

2. A normal restart will occur and you will see the following Reboot page (Figure 2-36).

Figure 2-36. Reboot Page

61

Operations Guide 930324M CyberData Corporation

Appendix A: Mounting the Amplifier

GENERAL ALERT

GENERAL ALERT

GENERAL ALERT

GENERAL ALERT

A.1 Important Safety Instructions

Warning

Electrical Hazard: The VoIP V2 Paging Amplifier enclosure is not rated for any

AC voltages.

Warning

Electrical Hazard: This product should be installed by a licensed electrician

according to all local electrical and building codes.

62

Warning

Electrical Hazard: To prevent injury, this apparatus must be securely attached

to the floor/wall in accordance with the installation instructions.

Warning

The PoE connector is intended for intra-building connections only and does not
route to the outside plant.

Operations Guide 930324M CyberData Corporation

A.2 Mount the Amplifier

Before you mount the enclosure, make sure that you have received all of the parts for each
enclosure. Refer to Tab le A-22.

Mount the Amplifier

63

Table A-22. Wall Mounting Component

Quantity Part Name Illustration

2 Plastic Ribbed Anchors

2 #6 Sheet Metal Screws

Note The V2 Paging Amplifier was designed for indoor use. Mounting it on the external part of a

building will require additional hardware for weatherproofing, cabling access, and
lightning suppression. Consult a certified electrician for details.

Note Fo

r mounting, use the two #6 SHEET METAL SCREWS to secure the enclosure.

s (Part of the Accessory Kit)

Operations Guide 930324M CyberData Corporation

Appendix B: Setting up a TFTP Server

B.1 Set up a TFTP Server

Autoprovisioning requires a TFTP server for hosting the configuration file.

2.1.1 In a LINUX Environment

To set up a TFTP server on LINUX:

1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that
directory.

2. Run the following command where /tftpboot/ is the path to the directory you created in

Step 1: the directory that contains the files to be uploaded. For example:

64

in.tftpd -l -s /tftpboot/your_directory_name

2.1.2 In a Windows Environment

You can find several options online for setting up a Windows TFTP server. This example explains
how to use the Solarwinds freeware TFTP server, which you can download at:

http://www.cyberdata.net/support/voip/solarwinds.html

To set up a TFTP server on Windows:

1. Install and start the software.

2. Select File/Configure/Security tab/Transmit Only.

3. Make a note of the default directory name, and then move the firmware files to be uploaded to
that directory.

Operations Guide 930324M CyberData Corporation

Appendix C: Troubleshooting/Technical
Support

C.1 Frequently Asked Questions (FAQ)

To see a list of frequently asked questions for your product, do the following:

1. Go to the following URL:

http://www.cyberdata.net/products/voip/digitalanalog/pagingampv2/faqs.html

2. Go to the support page for your product, and click on the FAQs tab.

C.2 Documentation

65

The documentation for this product is released in an English language version only. You can
download PDF copies of CyberData product documentation by doing the following:

1. Go to the following URL:

http://www.cyberdata.net/products/voip/digitalanalog/pagingampv2/docs.html

2. Go to the support page for your product, and click on the Documentation tab.

Operations Guide 930324M CyberData Corporation

C.3 Contact Information

Contact Information

66

Contact

Sales

Technical 
Support

Returned
Materials
Authorization

CyberData Corporation
3 Justin Court
Monterey, CA 93940 USA

www.CyberData.net

Phone: 800-CYBERDATA (800-292-3732)
Fax: [phone]

Sales 831-373-2601 Extension 334

The fastest way to get technical support for your VoIP product is to submit a VoIP Technical
Support form at the following website:

http://www.cyberdata.net/support/contactsupportvoip.php

The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most
importantly, the Support Form tells us which PBX system and software version that you are
using, the make and model of the switch, and other important information. This information is
essential for troubleshooting. Please also include as much detail as possible in the Comments
section of the Support Form.

Phone: [phone], Ext. 333
Email: [email protected]

To return the product, contact the Returned Materials Authorization (RMA) department:

Phone: [phone], Extension 136
Email: [email protected]

When returning a product to CyberData, an approved CyberData RMA number must be printed
on the outside of the original shipping package. Also, RMA numbers require an active VoIP
Technical Support ticket number. A product will not be accepted for return without an approved
RMA number. Send the product, in its original package, to the following address:

CyberData Corporation
3 Justin Court 
Monterey, CA 93940 
Attention: RMA "your RMA number"

RMA Status Form

If you need to inquire about the repair status of your product(s), please use the CyberData RMA
Status form at the following web address:

http://www.cyberdata.net/support/rmastatus.html

Operations Guide 930324M CyberData Corporation

C.4 Warranty

CyberData warrants its product against defects in material or workmanship for a period of two
years from the date of purchase. Should the product fail Within Warranty, CyberData will repair
or replace the product free of charge. This warranty includes all parts and labor.

Should the product fail Out of the Warranty period, a flat rate repair charge of one half of the
purchase price of the product will be assessed. Repairs that are Within Warranty period but are
damaged by improper installation, modification, or abuse are deemed Out of Warranty and will
be charged at the Out of Warranty rate. A device is deemed Out of Warranty when its purchase
date is longer than two years or when the device has been damaged due to human error during
installation, modification, or abuse. A replacement unit will be offered at full cost if the device
cannot be repaired.

End of Life Devices are included under this policy. End of Life devices are devices that are no
longer produced or sold. Technical support is still available for these devices. However, no
firmware revisions or updates will be provided. If an End of Life device cannot be repaired, the
replacement offered may be the current version of the device.

Products shipped to CyberData, both within and out of warranty, are shipped at the expense of
the customer. CyberData will pay return shipping charges for repaired products.

Warranty

67

CyberData shall not under any circumstances be liable to any person for any special, incidental,
indirect or consequential damages, including without limitation, damages resulting from use or
malfunction of the products, loss of profits or revenues or costs of replacement goods, even if
CyberData is informed in advance of the possibility of such damages.

C.4.1 Warranty & RMA Returns within the United States

If service is required, you must contact CyberData Technical Support prior to returning any
products to CyberData. Our Technical Support staff will determine if your product should be
returned to us for further inspection. If Technical Support determines that your product needs to
be returned to CyberData, an RMA number will be issued to you at this point.

Your issued RMA number must be printed on the outside of the shipping box. No product will be
accepted for return without an approved RMA number. The product in its original package
should be sent to the following address:

CyberData Corporation

3 Justin Court.

Monterey, CA 93940

Attn: RMA "xxxxxx"

C.4.2 Warranty & RMA Returns outside of the United States

If you purchased your equipment through an authorized international distributor or reseller,
please contact them directly for product repairs.

Operations Guide 930324M CyberData Corporation

C.4.3 Spare in the Air Policy

CyberData now offers a Spare in the Air no wait policy for warranty returns within the United
States and Canada. More information about the Spare in the Air policy is available at the
following web address:

http://www.cyberdata.net/support/warranty/spareintheair.html

C.4.4 Return and Restocking Policy

For our authorized distributors and resellers, please refer to your CyberData Service
Agreement for information on our return guidelines and procedures.

For End Users, please contact the company that you purchased your equipment from for their
return policy.

C.4.5 Warranty and RMA Returns Page

Warranty

68

The most recent warranty and RMA information is available at the CyberData Warranty and
RMA Returns Page at the following web address:

http://www.cyberdata.net/support/warranty/index.html

Operations Guide 930324M CyberData Corporation

Index

69

Symbols

#6 sheet metal screws 63

Numerics

1 speaker configuration 10, 11
16 gauge wire 10, 11
2 speaker configuration 11

802.3af compliance switch 10

802.3af mode 10, 11

802.3af power injector (low power mode) 10

802.3at compliance switch 11

802.3at mode 11

802.3at power injector (high power mode) 11

A

AC voltages 2
AC voltages, intercom enclosure is not rated 62
accessory kit 7
activate relay (door sensor) 36
activity LED 17
address, configuration login 22
amplified outputs 10, 11

high power mode 11
how to use and connect 10

low power mode 10
announcing an IP address 18
audio (buffered) 40
audio configuration 41

night ring tone parameter 43
audio configuration page 41
audio encodings 4
audio files, user-created 45
audio parameters 41
audio test 18
audio, buffered 40
autoprovisioning 54

autoprovisioned audio files 56

autoprovisioned firmware upgrades 55

autoprovisioning autoupdate 55

autoprovisioning enabled option 54

autoprovisioning from DHCP 54

autoprovisioning server (IP address) 55

networking 54
autoprovisioning configuration 52, 53

B

backup SIP server 1 31
backup SIP server 2 31
backup SIP servers 31
buffered audio 40

C

cabling 16
configurable parameters 24, 26
configuration

default IP settings 20
door sensor 35
intrusion sensor 35
network 28
SIP 30

using Web interface 20
configuration home page 23
configuration page

configurable parameters 24, 26
connecting the amplified outputs 10
connection options 13
connections 13
contact information 66
contact information for CyberData 66
Current Network Settings 29
current network settings 29
CyberData contact information 66

D

default

gateway 8, 20

IP address 8, 20

subnet mask 8, 20

username and password 8, 20

web login username and password 23
default gateway 8, 20, 29
default IP settings 20
default login address 22
device configuration

device configuration parameters 53

the device configuration page 52
device configuration page 25
device configuration parameters 26
device parameters, configuration 20, 25
device, reboot 60

Operations Guide 930324M CyberData Corporation

70

DHCP Client 3
DHCP IP addressing 29
dial out extension (door sensor) 36
dimensions 5
DIP switch settings 12
DIP switches 12
discovery utility program 22
distortion, total harmonic 5
DNS server 29
door sensor 35, 43

activate relay 36
dial out extension 36
play audio locally 36
play audio remotely 36

E

enable night ring events 48
enclosure, mounting 62
ethernet I/F 5
event configuration 47

enable night ring events 48
event parameter configuration 47
events 49
example packets 49
expiration time for SIP server lease 31, 34

F

factory defaults 9, 18
firmware

where to get the latest firmware 57
firmware upgrade parameters 59
firmware, upgrading 57

H

harmonic distortion 5
high power mode (amplified outputs) 11
home page 22, 23
http web-based configuration 3

IP address announcement 18
IP address confirmation 18
IP addressing 29

default

IP addressing setting 8, 20

IP-PBX server compatibility 30

J

jumper descriptions 15
jumper locations 15

L

lease, SIP server expiration time 31, 34
LEDs 17
lengthy pages 40
line input specifications 5
line output specifications 5
line-in connection 13
line-in volume settings 19
link LED 17
linux DHCPD server setup 55
Linux, setting up a TFTP server on 64
local SIP port 31
log in address 22
loudspeaker type 16
loudspeaker, cabling/wiring 16
low power mode (amplified outputs) 10

M

maximum distance between speakers 11
maximum wire length for single speaker

configuration 10
maximum wire length for two speaker configuration 11
MGROUP

MGROUP Name 39
mounting an amplifier 63
multicast 37
multicast configuration 37
Multicast IP Address 39

I

identifying your product 1
illustration of amplifier mounting process 63
input specifications 5
installation 2
IP address 8, 20, 29

Operations Guide 930324M CyberData Corporation

N

navigation (web page) 21
navigation table 21
network activity LED 9
network configuration 28

71

network link activity, verifying 17
network link LED 9
network setup 28
nightring tones 40
Nightringer 33
Nightringer in peer to peer mode (cannot be used) 33
nightringer settings 34
Nightringer, SIP registration required 33
nightringtones 40

O

one speaker configuration 10, 11
operating temperature 5
optional two speaker configuration 11
outbound proxy 31
output impedance 5
output level 5
output signal amplitudes 5
output specifications 5

P

product specifications 5
protocol 5
protocols supported 3

R

reboot 59, 60
registration and expiration, SIP server lease 31
regulatory compliance 5
relay connection 13
remote SIP port 31
reset test function management switch 18
resetting the IP address to the default 62
restoring the factory defaults 9, 18
return and restocking policy 68
ringtones 40

lengthy pages 40
RMA returned materials authorization 66
RMA status 66
RTFM switch 9, 18
RTP port 32
RTP/AVP 3, 4

packet time 4
pages (lengthy) 40
parts list 7
password

for SIP server login 31
login 23

restoring the default 8, 20
payload types 5
play audio locally (door sensor) 36
play audio remotely (door sensor) 36
port

local SIP 31

remote SIP 31
power input 5
power LED 9, 17
power, connecting to paging amplifier 10
priority

assigning 40
product

configuring 20

mounting 63

parts list 7
product features 3
product overview

product features 3

product specifications 5

supported protocols 3

supported SIP servers 4

typical system installation 2

S

safety instructions 5
sales 66
sensor

sensor normally closed 36
sensor configuration 35
sensor connection 13
sensor settings 36
sensor setup page 35
sensor setup parameters 35
server address, SIP 31
server configuration 30
service 66
SIP

enable SIP operation 31

local SIP port 31

user ID 31
SIP (session initiation protocol) 3
SIP configuration 30

SIP Server 31
SIP configuration parameters

registration and expiration, SIP server lease 34
SIP registration 31
SIP remote SIP port 31
SIP server 31

backups 31

password for login 31

SIP servers supported 4

Operations Guide 930324M CyberData Corporation

72

unregister from 31

user ID for login 31
SIP server backups 31
SIP settings 31
Spare in the Air Policy 68
speaker cable 16
speaker configuration 10, 11
speaker configuration for two speakers 11
speaker volume setting 19
speaker wire 16
standard 1 speaker configuration 10, 11
static IP addressing 29
status LED 9, 17
strobe alert connection 13
subnet mask 8, 20, 29
supported protocols 3

T

tech support 66
technical support, contact information 66
test audio 18
test audio button 26
TFTP server 3, 64
two speaker configuration 11

warranty & RMA returns outside of the United States 67
warranty and RMA returns page 68
warranty policy at CyberData 67
web access password 8, 20
web access username 8, 20
web configuration log in address 22
web page

navigation 21
web page navigation 21
web-based configuration 20
Windows, setting up a TFTP server on 64
wire gauge 10, 11
wire length for single speaker configuration 10
wire length going to wire nuts for two speaker

configuration 11
wire nuts to connect wire 11
wiring 16

X

xml 49

U

user ID

for SIP server login 31
user ID, SIP 31
username

default for web configuration access 23

restoring the default 8, 20
using the amplified outputs 10

V

verifying

network link and activity 17

power on 17
volume 19
volume adjustment 18
volume dial 19
volume settings 19

W

warranty 67

Operations Guide 930324M CyberData Corporation