VoIP Indoor Intercom
Operations Guide
Part #011030
Document Part #930260E
for Firmware Version 5.1.2
CyberData Corporation
2555 Garden Road
Monterey, CA 93940
(831) 373-2601
PoE VoIP Intercom Operations Guide 930260E
Phone: (831) 373-2601
Technical Support Ext. 333
support@cyberdata.net
Fax: (831) 373-4193
Company and product information at www.cyberdata.net
Part # 011030
COPYRIGHT NOTICE:
© 2010, CyberData Corporation, ALL RIGHTS RESERVED.
This manual and related materials are the copyrighted property of CyberData Corporation. No part
of this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or
such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to
make changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by
third parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.
Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.
CyberData Corporation 930260E Operations Guide
Important Safety Instructions
GENERAL ALERT
GENERAL ALERT
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete
outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
13. Prior to installation, consult local building and electrical code requirements.
Warning
Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.
Warning
Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the fl o o r /wall in accordance w ith the installati o n in structio n s.
CyberData Corporation 930260E Operations Guide
Pictorial Alert Icons
GENERAL ALERT
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
General Alert
This pictor al alert indicate s a potentially hazardous situation. This alert wi ll be
followed by a hazard level heading and more specific information about the
hazard.
Ground
This pictor al alert indicate s the Earth ground ing connection point.
Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).
The safety guidelines for the equipment in this manual do not purport to address all the safety issues
of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
health practices and determine the applicability of regulatory limitations prior to use. Potential
safety hazards are identified in this manual through the use of words Danger, Warning, and Caution,
the specific hazard type, and pictorial alert icons.
CyberData Corporation 930260E Operations Guide
Revision History
Revision Date Released Description of Changes
A 4/10/2009 This is the first release of the manual.
B 7/8/2009 Updates the following sections for the version 4 firmware:
C 10/6/2009 010935D board and version 5.1.2 firmware updates.
D 10/8/2009 Updates Figure 1-3, "Dimensions".
E 5/11/2010 Adds Section 1.8, "Label Size".
Section 2.3.1, "Log in to the Configuration Home Page"
Section 2.3.3, "Configure the Network Parameters"
Section 2.3.4, "Configure the SIP Parameters"
Section 2.3.5, "Configure the Sensor Configuration Parameters"
Section 2.3.6, "Configure the Audio Configuration Parameters"
Section 2.4.1, "Reboot the Intercom"
Adds the following notes to Section 2.4, "Upgrade the Firmware and Reboot the
Intercom":
Note: To guard against failed firmware upgrades, speakers shipped from
CyberData with firmware version 5.1.1 and later feature a built-in "fail safe"
mechanism. Note that field upgrading earlier units with v5.x.x will not allow for
this feature.
Note: The Intercom will store the TFTP Server IP and New Filename entered
on the Update Firmware web page. If, during the boot process, the Intercom is
unable to boot the firmware, it will attempt to download the stored image from
the stored TFTP server.
Firmware: This revision provides information for firmware version 5.1.2.
Release notes detailing the difference between this firmware version and
earlier firmware versions is available in the firmware zip file at the VoIP Indoor
Intercom product page at the following URL:
http://www.cyberdata.net/support/voip/index.html
Updates Figure 2-5, "Terminal Block Connections".
Updates Figure 2-8, "Call Button and Indicator Light".
Updates Figure A-1, "Cable Connections".
Updates Figure A-2, "Gang Box Mounting".
Updates Figure A-3, "Wall Mounting Option".
CyberData Corporation 930260E Operations Guide
Contents
Chapter 1 Product Overview 1
1.1 How to Identify This Product ..............................................................................................................1
1.2 Typical System Installation ...................................................................................................................2
1.3 Product Features ....................................................................................................................................3
1.4 Supported Protocols ..............................................................................................................................4
1.5 Supported SIP Servers ...........................................................................................................................4
1.6 Product Specifications ...........................................................................................................................4
1.7 Dimensions .............................................................................................................................................5
1.8 Label Size .................................................................................................................................................6
Chapter 2 Installing the VoIP Indoor Intercom 7
2.1 Parts List ..................................................................................................................................................7
2.2 Intercom Setup .......................................................................................................................................8
2.3 Configure the Intercom Parameters .................................................................................................16
2.4 Upgrade the Firmware and Reboot the Intercom ...........................................................................38
i
2.2.1 VoIP Intercom Connections .......................................................................................................8
2.2.2 Connecting a Device to the Auxiliary Relay ...........................................................................9
2.2.3 Identifying the VoIP Intercom Connectors ............................................................................10
2.2.4 Call Button and Indicator Light ..............................................................................................12
2.2.5 Network Connectivity, and Data Rate ..................................................................................13
2.2.6 RTFM Switch Jumper ...............................................................................................................14
2.2.7 Adjust the Volume ....................................................................................................................15
2.3.1 Log in to the Configuration Home Page ................................................................................17
2.3.2 Configure the Device ................................................................................................................20
2.3.3 Configure the Network Parameters ......................................................................................24
2.3.4 Configure the SIP Parameters .................................................................................................26
2.3.5 Configure the Sensor Configuration Parameters .................................................................31
2.3.6 Configure the Audio Configuration Parameters ..................................................................35
2.4.1 Reboot the Intercom ..................................................................................................................41
Appendix A Mounting the Indoor Intercom 42
A.1 Mount the Intercom ...........................................................................................................................42
Appendix B Setting up a TFTP Server 45
B.1 Set up a TFTP Server ...........................................................................................................................45
B.1.1 In a LINUX Environment ........................................................................................................45
B.1.2 In a Windows Environment ...................................................................................................45
B.1.3 In a Solarwinds Server Environment ....................................................................................45
Appendix C Troubleshooting/Technical Support 46
C.1 Frequently Asked Questions (FAQ) .................................................................................................46
C.2 Documentation ....................................................................................................................................46
C.3 Contact Information ............................................................................................................................46
C.4 Warranty ...............................................................................................................................................47
Index 48
Operations Guide 930260E CyberData Corporation
1 Product Overview
INTERCOM, VoIP INDOOR
PoE, RoHS
011030A / 021490I
030000001
Model number
WWW.CYBERDATA.NET
1.1 How to Identify This Product
To identify the VoIP Indoor Intercom, look for a model number label similar to the one shown in
Figure 1-1. The model number on the label should be 011030.
Figure 1-1. Model Number Label
1
Operations Guide 930260E CyberData Corporation
1.2 Typical System Installation
Door Strike
VoIP Intercom
VoIP Intercom
IP Phone
IP PBX Server
Generic PoE Hub
12 34 56
GENERAL ALERT
GENERAL ALERT
GENERAL ALERT
The Voice-over-IP (VoIP) VoIP Indoor Intercom is a SIP endpoint designed to provide VoIP phone
connectivity in a tamper proof and secure package.
Figure 1-2 illustrates how the VoIP Indoor Intercom can be installed as part of a VoIP phone system.
Figure 1-2. Typical Installation—Door Entry/Access Control
Product Overview
How to Identify This Product
2
.
Warning
Electrica l Hazard: The VoIP Intercom enclosure is not rated for any AC voltag es.
Warning
Electrica l Hazard: This product should be ins talled by a licensed electrician
according to al l local electrical and building codes.
Warning
Electrica l Hazard: To prevent injury, this apparatus must be securely att ached to
the floor/wall in accordance with the installation instructions.
Operations Guide 930260E CyberData Corporation
1.3 Product Features
●
SIP
●
Dual speeds of 10 Mbps and 100 Mbps
●
802.3af compliant
●
2 gang outlet box size
●
Adaptive full duplex voice operation
●
Network/Web management
●
Network adjustable speaker volume
adjustment
●
Network configurable door or intrusion
sensor settings
●
Network configurable relay activation
settings
●
Dial Out Extension supports the addition of
comma delimited pauses before sending
additional DTMF tones
●
Network configurable microphone input
sensitivity adjustment
●
Network downloadable product firmware
●
Doubles as a paging speaker
●
Call button
●
Call activity indicator (light)
●
Tamper proof design
●
One dry contact relay for auxiliary control
●
Autoprovisioning
●
Configurable audio files
●
Three year warranty
Product Overview
How to Identify This Product
3
Operations Guide 930260E CyberData Corporation
1.4 Supported Protocols
The Intercom supports:
● SIP
● HTTP Web-based configuration
Provides an intuitive user interface for easy system configuration and verification of Intercom
operations.
● DHCP Client
Dynamically assigns IP addresses in addition to the option to use static addressing.
● TFTP Client
Facilitates Web-based firmware upgrades of the latest Intercom capabilities.
● RTP
● RTP/AVP - Audio Video Profile
● Audio Encodings
PCMU (G.711 mu-law)
PCMA (G.711 A-law)
Packet Time 20 ms
Product Overview
How to Identify This Product
4
1.5 Supported SIP Servers
The following link contains information on how to configure the Intercom for the supported SIP
servers:
http://www.cyberdata.net/support/voip/server.html
1.6 Product Specifications
Category Specification
Speaker Output 1 Watt Peak Power
Network Rate 10/100 Mbps
Power Requirement PoE 802.3af compliant
or +5 volts at 1000mA
Protocol SIP
Part Number 011030
Dimensions 4.53” x 4.53” x 2.11” (H x W x D)
Weight
Auxiliary Relay
0.71 lbs./shipping weight of 1.1 lbs.
(0.32 kg/shipping weight of 0.5 kg)
2 A at 30 VDC
Operations Guide 930260E CyberData Corporation
1.7 Dimensions
4.53 [115.0]
4.53 [115.0]
2.22 [56.3]
DIMENSIONS ARE IN INCHES [MILLIMETER]
5
Figure 1-3. Dimensions
1.8 Label Size
Ø0.225
2.110
0.000
1.940
2.110
0.775
0.575
0.000
0.825
Ø0.875
R0.100
Figure 1-4. Label Size
Product Overview
How to Identify This Product
6
Operations Guide 930260E CyberData Corporation
2 Installing the VoIP Indoor Intercom
2.1 Parts List
Ta bl e 2-1 illustrates the SiP VoIP and PoE Speaker parts.
Table 2-1. Parts List
Quantity Part N ame Illustration
1 Intercom Assembly
1 Installation Quick Reference Guide
7
1 Intercom Mounting Accessory Kit
Operations Guide 930260E CyberData Corporation
2.2 Intercom Setup
2.2.1 VoIP Intercom Connections
Figure 2-5 shows the pin connections on the J7 (terminal block). This terminal block can accept a
wire range from 16 AWG to 26 AWG.
Note As an alternative to using PoE power, you can supply 5 VDC at 1000 mA into the terminal
block.
Figure 2-5. Terminal Block Connections
Installing the VoIP Indoor Intercom
Parts List
8
J3 - Terminal Block
Accept Wire Range
up to 16 Gauge
Alternate Power Input:
1 = +5V at 1000 mA
2 = Power Ground
1
2
3
4
5
6
3
Relay Contact:
(2A at 30 VDC for Continuous Loads)
3 = Normally Open Common
4 = Normally Open Contact
5 = Door Sense Input
6 = Door Sense Ground Reference
4
Operations Guide 930260E CyberData Corporation
2.2.2 Connecting a Device to the Auxiliary Relay
GENERAL ALERT
GENERAL ALERT
GENERAL ALERT
+
-
DC
POWER SUPPLY
30 VDC @ 1A
MAX.
IN
Switching Diode
High PIV UltraFast
Solid State
or
Mechanical
Relay
Controlled Device
Depending Upon
AC or DC rated
Output Contacts
Requirements
Power Source
AC or DC
Controlled Device
Such As
Electric Door Strike
or
Strobe Light
( )
OUT
Example of External Relay (not supplied)
Intercom PCB
Auxiliary Relay Wiring Contacts
The VoIP Intercom incorporates an on-board relay which enables users to control an external relay
for activating an auxiliary device such as an electric door strike (see
contacts are limited to 1 amp at 30VDC. The Intercom relay activation time is selectable through the
web interface and is controlled by DTMF tones generated from the phone being called. The DTMF
tones are selectable from the web interface as well.
Warning
Electrica l Hazard: The VoIP Intercom enclosure is not rated for any AC voltag es.
Warning
Electrica l Hazard: This product should be ins talled by a licensed electrician
according to al l local electrical and building codes.
Installing the VoIP Indoor Intercom
Parts List
Figure 2-5). The Intercom relay
9
Warning
Electrica l Hazard: To prevent injury, this apparatus must be securely att ached to
the floor/wall in accordance with the installation instructions.
Note The three digit code for the auxiliary relay must be sent in conformance with RFC2833
DTMF generation.
Figure 2-6. Auxiliary Relay Wiring Diagram
6
5
4
3
2
1
VoIP Intercom
See Figure 2-7 and Table 2-2 to identify the connectors and functions.
Operations Guide 930260E CyberData Corporation
2.2.3 Identifying the VoIP Intercom Connectors
See Figure 2-7 and Table 2-2 to identify the connector locations and functions.
Figure 2-7. Connector Locations
Installing the VoIP Indoor Intercom
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10
Operations Guide 930260E CyberData Corporation
Table 2-2. Connector Functio ns
Connector Function
J1 PoE Network Connection (RJ-45 ethernet)
J2 Call Button - LED Interface
J3 Terminal Block (see Figure 2-5)
J4 J-Tag (Factory only)
J5 Microphone Interface
J6 Speaker Interface
J8 Console (Factory only)
JP2 Boot Mode (Factory only)
JP4 Reset (Factory only)
JP5 Watchdog Timer (Factory only)
JP6 Audio Enable (Factory only)
JP7 Network Mode (not installed) (Factory only)
Installing the VoIP Indoor Intercom
Parts List
11
JP8 Network Mode (not installed) (Factory only)
JP9 Network Mode (not installed) (Factory only)
JP11 RTFM (see Section 2.2.6, "RTFM Switch Jumper")
Operations Guide 930260E CyberData Corporation
2.2.4 Call Button and Indicator Light
Call button and indicator light
2.2.4.1 Initial Power
Upon initial power or reset, you will see the following:
• The light is on.
• The light will blink twice to indicate that the Interfom has acquired its network settings and
is operational.
• The first blink indicates that the Interfom has acquired its network settings.
• The second blink indicates that the Interfom is operational.
2.2.4.2 Calling
You may initiate a call by pressing the Call button.
An active call is indicated by the light blinking at one second intervals.
The Interfom will automatically answer an incoming call.
You can press the Call button to terminate an active call whether the call was an incoming call
or a call that was initiated by you.
Installing the VoIP Indoor Intercom
Parts List
12
Figure 2-8. Call Button and Indicator Light
Operations Guide 930260E CyberData Corporation
2.2.5 Network Connectivity, and Data Rate
When you plug in the Ethernet cable or power supply:
The square, green Link light above the Ethernet port indicates that the network connection has
been established (see
baud rate:
• This light is yellow at 10 Mbps.
• It is orange at 100 Mbps.
2.2.5.1 Verify Network Activity
The square, yellow Activity light blinks when there is network activity.
Figure 2-9). The Link light changes color to confirm the auto-negotiated
Figure 2-9. Network Connector
Installing the VoIP Indoor Intercom
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Operations Guide 930260E CyberData Corporation
2.2.6 RTFM Switch Jumper
When the Intercom is operational and linked to the network, use the Reset Test Function
Management (RTFM) switch (see
Intercom’s IP Address, test that the audio is working, and check the volume.
Note You must do this test prior to final assembly. Please remember to remove the RTFM switch
jumper prior to final assembly.
Installing the VoIP Indoor Intercom
Parts List
Figure 2-10) on the Intercom board to announce and confirm the
Figure 2-10. RTFM Switch Jumper
14
2.2.6.1 Announcing the IP Address
To announce an Intercom’s current IP address:
1. Unplug the Intercom.
2. Install the RTFM jumper on JP11.
3. Plug the network cable into the Intercom to supply power to the Intercom. The LED will
illuminate during initialization, blink once, and then turn off.
4. The Intercom will announce the IP address.
5. After the Intercom has rebooted, remove the jumper from JP11.
6. Cycle power by disconnecting the PoE cable from J1 and plugging the PoE cable back into J1.
Operations Guide 930260E CyberData Corporation
2.2.6.2 Restore the Factory Default Settings
When troubleshooting configuration problems, it is sometimes convenient to restore the device to a
known state.
Each Intercom is delivered with factory set default values. Use the RTFM switch on the Intercom
face to restore these parameters to the factory default settings.
To restore the factory default settings:
1. Complete steps 1 through 4 in Section 2.2.6.1, "Announcing the IP Address".
2. Press and hold the Call button for 10 seconds.
3. When you hear the announcement, release the Call button. The factory default settings are
restored, and the Interfom will automatically restart.
4. After the Intercom has rebooted, remove the jumper from JP11.
5. Cycle power by disconnecting the PoE cable from J1 and plugging the PoE cable back into J1.
Figure 2-11. RTFM Switch Jumper
Installing the VoIP Indoor Intercom
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15
2.2.7 Adjust the Volume
You will be only able to adjust the volume through the network configuration page.
Operations Guide 930260E CyberData Corporation
2.3 Configure the Intercom Parameters
To configure the Intercom online, use a standard web browser.
Configure each Intercom and verify its operation before you mount it. When you are ready to mount
an Intercom, refer to
All Intercoms are initially configured with the following default IP settings:
When configuring more than one Intercom, attach the Intercoms to the network and configure one
at a time to avoid IP address conflicts..
Param eter Factory Default Setting
IP Addressing DHCP
IP Address
Web Access Username admin
Web Access Password admin
Subnet Mask
Default Gateway
a
a
Appendix A, "Mounting the Indoor Intercom" for instructions.
Table 2-3. Factory Default Settings
10.10.10.10
255.0.0.0
a
10.0.0.1
Installing the VoIP Indoor Intercom
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16
a. Default if there is not a DHCP server present.
Operations Guide 930260E CyberData Corporation
2.3.1 Log in to the Configuration Home Page
1. Open your browser to the Intercom IP address.
Note If the network does not have access to a DHCP server, the device will default to an IP
address of 10.10.10.10.
Note Make sure that the PC is on the same IP network as the Intercom.
Note You may also download CyberData’s VoIP Discovery Utility program which allows you to
easily find and configure the default web address of the CyberData VoIP products.
CyberData’s VoIP Discovery Utility program is available on the VoIP Indoor Intercom
product page at:
http://www.cyberdata.net/support/voip/index.html
Note The Intercom ships in DHCP mode. To get to the Home page, use the discovery utility to
scan for the device on the network and open your browser from there.
Installing the VoIP Indoor Intercom
Parts List
17
Operations Guide 930260E CyberData Corporation
Installing the VoIP Indoor Intercom
Parts List
2. When prompted, use the following default Web Access Username and Web Ac cess Password
to access the Home Page (
Figure 2-12):
Web Access Username: admin
Web Access Password: admin
Figure 2-12. Home Page
18
3. On the Home Page, review the setup details and navigation buttons described in Ta ble 2-4.
Web Page Item Description
Device Settings
Device Name Shows the device name.
Change Username Type in this field to change the username.
Change Password Type in this field to change the password.
Re-enter Password Type the password again in this field to confirm the new password.
Operations Guide 930260E CyberData Corporation
Table 2-4. Home Page Overview
Installing the VoIP Indoor Intercom
Table 2-4. Home Page Overview
Web Page Item Description
Current Settings
Serial Number Shows the device serial number.
Mac Address Shows the device Mac address.
Firmware Version Shows the current firmware version.
IP Addressing Shows the current IP addressing setting (DHCP or static).
IP Address Shows the current IP address.
Subnet Mask Shows the current subnet mask address.
Default Gateway Shows the current default gateway address.
DNS Server 1 Shows the current DNS Server 1 address.
DNS Server 2 Shows the current DNS Server 2 address.
Speaker Volume Shows the current speaker volume level.
Microphone Gain Shows the current microphone gain level.
Primary Dialout Shows the current dialout number.
19
Parts List
Link to the Home page.
Link to the Device Configuration page.
Link to the Networking page.
Link to go to the SIP Configuration page.
Link to the Sensor Configuration page.
Link to the Audio Configuration page.
Link to the Update Firmware page.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Operations Guide 930260E CyberData Corporation
2.3.2 Configure the Device
1. Click the Device Configuration button to open the Device Configuration page. See Figure 2-13.
Installing the VoIP Indoor Intercom
Figure 2-13. Device Configuration Page
20
Parts List
2. On the Device Configuration page, you may enter values for the parameters indicated in
Ta bl e 2-5.
Web Page Item Description
Autoprovisioning
Enable Autoprovisioning See Section 2.3.2.1, "Autoprovisioning".
Get Autoprovisioning from DHCP See Section 2.3.2.1, "Autoprovisioning".
Autoprovisioning Server (IP Address) See Section 2.3.2.1, "Autoprovisioning".
Autoprovisioning autoupdate (in minutes) See Section 2.3.2.1, "Autoprovisioning".
Operations Guide 930260E CyberData Corporation
Table 2-5. Device Configuration Parameters
Installing the VoIP Indoor Intercom
Parts List
Table 2-5. Device Configuration Parameters
Web Page Item Description
Volume Settings
Speaker Volume Type the desired Intercom volume level into this field.
Microphone Gain Type the desired microphone gain level into this field.
Relay Settings
Activate Relay with DTMF Code Check this box to use a DTMF code to activate the relay.
DTMF Activation Code Type the desired DTMF activation code.
DTMF Activation Duration (in seconds) Type the desired DTMF activation duration (in seconds).
NOTE: A DTMF activation duration of 0 will toggle the
relay indefinitely or until the activation code is sent again
Activate Relay During Ring Check this box to activate the relay for as long as the
phone is ringing.
NOTE: When the phone is set to Auto Answer, it will not
ring and this option does nothing.
Activate Relay on Button Press Check this box to activate the relay for a user-selectable
amount of time when the button is pressed.
21
Relay on Button Press Timeout (in seconds) Type the desired number of seconds for the timeout on the
relay after the button is pressed.
Miscellaneous Settings
Auto-Answer Incoming Calls Check this box to have the Intercom automatically answer
incoming calls.
When Auto Answer is Off, the Intercom will play a
ringtone through the speaker until someone presses the
button.
Mute Microphone When selected, the Intercom microphone is muted.
Button Lit When Idle Check this box to have the Call Button light on when the
Intercom is idle.
Play Ringback Tone Check this box to enable the Intercom to play a ringtone
while the remote device is ringing.
Link to the Home page.
Link to the Device Configuration page.
Link to the Networking page.
Link to go to the SIP Configuration page.
Operations Guide 930260E CyberData Corporation
Link to the Sensor Configuration page.
Link to the Audio Configuration page.
Table 2-5. Device Configuration Parameters
Web Page Item Description
Link to the Update Firmware page.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Test Audio button to do an audio test.
Generates a voice message for testing the Intercom audio
quality and volume.
Click on the Test Relay button to do a relay test.
Click on the Reboot button to reboot the system.
3. After changing the parameters, click the Save button.
Installing the VoIP Indoor Intercom
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22
Operations Guide 930260E CyberData Corporation
2.3.2.1 Autoprovisioning
Installing the VoIP Indoor Intercom
Parts List
23
Enable
Autoprovisioning
Option
Get
Autoprovisioning
from DHCP
Autoprovisioning
Autoupdate
Autoprovisioning
Server (IP Address)
With autoprovisioning enabled, the board will get it's configuration from a remote TFTP server on
startup or periodically on a scheduled delay. These autoprovisioned values will take precedence
over values stored in the boards own non-volatile memory. The board gets it's autoprovisioning
information from an XML-formatted file hosted from a TFTP server. CyberData will provide a
template for this XML file and the user can modify it for their own use.
On the webpage you can specify an address where the board will look for autoprovisioning
information or have it use an address supplied by your DHCPD server through option 66 (tftpserver-name) or 150.
If autoprovisioning is turned on and the autoprovisioning autoupdate value is something other than
0 minutes, a service is started on startup that will wait the configured number of minutes and then
try to re-download it's autoprovisioning file. It will compare it's previously autoprovisioned file
with this new file and if there are differences, it will reboot the board.
On boot the device will go to it's autoprovisioning server address and try to read a configuration
file. The board will look for a configuration file named <mac address>.config. For example:
0020f7350185.config
The mac address has to be all lower case.
It's possible to only configure a subset of all configuration options using autoprovisioning. Options
not autoprovisioned will default to the values stored in the on board memory.
To set up a Linux DHCPD server to serve autoprovisioning information (in this case using both
option 66 and 150), here's an example dhcpd.conf:
# dhcpd.conf
#
# Configuration file for ISC dhcpd (see 'man dhcpd.conf')
#
ddns-update-style ad-hoc;
option option-150 code 150 = ip-address;
subnet 10.0.0.0 netmask 255.0.0.0 {
max-lease-time 120;
default-lease-time 120;
option routers 10.0.0.1;
option subnet-mask 255.0.0.0;
option domain-name "voiplab";
option domain-name-servers 10.0.0.1;
option time-offset -8; # Pacific Standard Time
option tftp-server-name "10.0.0.254";
option option-150 10.0.0.254;
range 10.10.0.1 10.10.2.1;}
Operations Guide 930260E CyberData Corporation
2.3.3 Configure the Network Parameters
1. Click the Networking button to open the Network Configuration page (Figure 2-14).
Figure 2-14. Network Configuration Page
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24
2. On the Network Configuration page, enter values for the parameters indicated in Tabl e 2-6.
Table 2-6. Network Configuration Parameters
Web Page Item Description
IP Addressing Select either DHCP IP Addressing or Static IP Addressing by
marking the appropriate radio button. If you select Static, configure
the remaining parameters indicated in
go to Step 3.
Network Settings
IP Address Enter the Static IP address.
Subnet Mask Enter the Subnet Mask address.
Default Gateway Enter the Default Gateway address.
DNS Server 1 Enter the DNS Server 1 address.
DNS Server 2 Enter the DNS Server 2 address.
Link to the Home page.
Link to the Device Configuration page.
Table 2-6. If you select DHCP,
Operations Guide 930260E CyberData Corporation
Table 2-6. Network Configuration Parameters
Web Page Item Description
Link to the Networking page.
Link to go to the SIP Configuration page.
Link to the Sensor Configuration page.
Link to the Audio Configuration page.
Link to the Update Firmware page.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Installing the VoIP Indoor Intercom
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25
3. After changing the parameters, click Save Settings. This updates the changed parameters and
reboots the Intercom if appropriate.
4. Connect the Intercom to the target network.
5. From a system on the same network as the Intercom, open a browser with the new IP address of
the Intercom.
Operations Guide 930260E CyberData Corporation
2.3.4 Configure the SIP Parameters
1. Click SIP Config to open the SIP Configuration page (Figure 2-15).
Note For specific server configurations, go to the VoIP Indoor Intercom product page at:
http://www.cyberdata.net/support/voip/index.html
Figure 2-15. SIP Configuratio n Page
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26
2. On the SIP Configuration page, enter values for the parameters indicated in Tab le 2-7.
Web Page Item Description
SIP Settings
SIP Server* Enter the SIP server represented as either a numeric IP
Outbound Proxy Enter the Outbound Proxy as either a numeric IP address
Operations Guide 930260E CyberData Corporation
Table 2-7. SIP Configuration Parameters
address in dotted decimal notation or the fully qualified
host name (FQHN) up to 64 characters.
in dotted decimal notation or the fully qualified host name
(FQHN) up to 64 characters.
Installing the VoIP Indoor Intercom
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Table 2-7. SIP Configuration Parameters
Web Page Item Description
Remote SIP Port* Enter the Remote SIP Port number (default 5060).
Local SIP Port* Enter the Local SIP Port number (default 5060).
SIP User ID* Enter the SIP User ID (up to 25 alphanumeric characters).
Authenticate ID* Enter the Authenticate ID (up to 25 alphanumeric
characters).
Authenticate Password* Enter the Authenticate Password (up to 25 alphanumeric
characters).
Register with a SIP Server* Check this box to enable SIP Registration.
For information about the Point-to-Point Configuration, see
Section 2.3.4.1, "Point-to-Point Configuration".
Re-registration Interval (in seconds)* Enter the SIP Registration lease time in seconds
(default 60 seconds).
Unregister on Reboot Check this box to disable the SIP registration after a
reboot.
Dial Out Settings
Dial Out Extension Enter the desired dial-out extension number.
Note: The Dial Out Extension also supports the addition of
comma delimited pauses before sending additional DTMF
tones (using rfc2833). The first comma will pause three
seconds after a call is first established with a remote
device. Subsequent commas will pause for two seconds. A
pause of one second will be sent after each numerical digit.
Examples of Dial-Out Extension strings:
302: Dial out extension 302 and establish a call.
302,2: Dial out extension 302 and establish a call. Wait
three seconds and then send the DTMF tone '2'.
302,25,,,4,,1: Dial out extension 302 and establish a call.
Wait 3 seconds and then send the DTMF tone '2'. Send out
DTMF tone 5. Wait six seconds. Send out DTMF tone 4.
Wait four seconds. Send out DTMF tone 1.
Note: The maximum number of total characters in the dialout field is 25.
27
Extension ID Type the desired ID name for the dial out extension.
Operations Guide 930260E CyberData Corporation
Link to the Home page.
Link to the Device Configuration page.
Link to the Networking page.
Link to go to the SIP Configuration page.
Table 2-7. SIP Configuration Parameters
Web Page Item Description
Link to the Sensor Configuration page.
Link to the Audio Configuration page.
Link to the Update Firmware page.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
3. After changing the parameters, click Save Settings.
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28
Operations Guide 930260E CyberData Corporation
2.3.4.1 Point-to-Point Configuration
Intercom is set to NOT register with a SiP server
When the board is set to not register with a SIP server (see Figure 2-16), it's possible to set the
intercom to dial out to a single endpoint.
In this case, the dial-out extension should be the IP address of the remote device. The Intercom can
also receive Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point
Mode.
Note Receiving point-to-point SiP calls may not work with all phones.
Figure 2-16. SIP Configuration Page Set to Point-to-Point Mode
Installing the VoIP Indoor Intercom
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29
Operations Guide 930260E CyberData Corporation
2.3.4.2 Delayed DTMF
On the SIP Configuration page the dial out extension now supports the addition of comma
delimited pauses and sending additional DTMF tones (using rfc2833). The first comma will pause
three seconds after a call is first established with a remote device. Subsequent commas will pause for
2 seconds. A pause of one second will be sent after each numerical digit.
Extension String Resulting Action
302 Dial out extension 302 and establish a call
302,2 Dial out extension 302 and establish a call, wait 3 seconds then send the
302,25,,,4,,1 Dial out extension 302 and establish a call, wait 3 seconds then send the
Note The maximum number of total characters in the dial-out field is 25.
Installing the VoIP Indoor Intercom
Table 2-8. Examples of Dial-Out Exte nsion Strings
DTMF tone '2'
DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF
tone 4, wait 4 seconds, send out DTMF tone 1
30
Parts List
Operations Guide 930260E CyberData Corporation
2.3.5 Configure the Sensor Configuration Parameters
The door sensor (pins 5 and 6) on the header can be used to monitor a door's open or closed state.
There is an option on the Sensor Configuration page to trigger on an open or short condition on
these pins. The door sensor alarm will be activated when the Door Open Timeout parameter has
been met.
The intrusion sensor is an optical sensor installed on the Intercom board and will be activated when
the Intercom is removed from the case.
For each sensor there are four actions the Intercom can take:
Flash the LED until the sensor is deactivated (roughly 10 times/second)
Activate the relay until the sensor is deactivated
Loop an audio file out of the Intercom speaker until the sensor is deactivated
Call a preset extension and play a pre-recorded audio file (once)
Note Calling a preset extension can be set up as a point-to-point call, but currently can't send
delayed DTMF tones.
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31
Operations Guide 930260E CyberData Corporation
Installing the VoIP Indoor Intercom
1. Click Sensor Config to open the Sensor Configuration page (Figure 2-17).
Figure 2-17. Sensor Configuration Page
32
Parts List
Operations Guide 930260E CyberData Corporation
Installing the VoIP Indoor Intercom
Parts List
2. On the Sensor Configuration page, enter values for the parameters indicated in Ta bl e 2-9.
Table 2-9. Sensor Configuration Parameters
Web Page Item Description
Door Sensor Settings
Door Sensor Normally Closed Select the inactive state of the door sensors.
Door Open Timeout (in seconds) Select the number of seconds that you want to pass before
the door sensor is activated.
Flash Button LED* Check this box to flash the LED until the sensor is
deactivated (roughly 10 times/second).
Activate Relay Check this box to activate the relay until the sensor is
deactivated.
Play Audio Locally Check this box to loop an audio file out of the Intercom
speaker until the sensor is deactivated.
Play Audio Remotely Check this box to call a preset extension and play a pre-
recorded audio file (once).
Dial Out Extension Enter the button dial-out extension number.
33
Test Door Sensor Use this button to test the door sensor.
Intrusion Sensor Settings
Flash Button LED* Check this box to flash the LED until the sensor is
deactivated (roughly 10 times/second).
Activate Relay Check this box to activate the relay until the sensor is
deactivated.
Play Audio Locally Check this box to loop an audio file out of the Intercom
speaker until the sensor is deactivated.
Play Audio Remotely Check this box to call a preset extension and play a pre-
recorded audio file (once).
Dial Out Extension Enter the button dial-out extension number.
Test Intrusion Sensor Use this button to test the Intrusion sensor.
Link to the Home page.
Link to the Device Configuration page.
Link to the Networking page.
Link to go to the SIP Configuration page.
Operations Guide 930260E CyberData Corporation
Link to the Sensor Configuration page.
Link to the Audio Configuration page.
Table 2-9. Sensor Configuration Parameters
Web Page Item Description
Link to the Update Firmware page.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
3. After changing the parameters, click Save Settings.
Installing the VoIP Indoor Intercom
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34
Operations Guide 930260E CyberData Corporation
2.3.6 Configure the Audio Configuration Parameters
The Audio Configuration page is used to add custom audio to the board. User uploaded audio will
take precedence over the audio files shipped with the Intercom.
1. Click Audio Config to open the Audio Configuration page (Figure 2-17).
Figure 2-18. Audio Configuration Page
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35
Operations Guide 930260E CyberData Corporation
Installing the VoIP Indoor Intercom
Parts List
2. On the Audio Configuration page, enter values for the parameters indicated in Ta bl e 2-9.
Note Each entry on the Audio Configuration page replaces one of the stock audio files on the
board. When the input box displays the word default, the Intercom is using the stock audio
file. If that file is replaced with a user file, it will display the uploaded filename.
Table 2-10. Audio Config uration Parameters
Web Page Item Description
Audio Files
Radio button (to the right of each input box) For each entry, if the user selects the radio button to the
right of the input box they have several options:
The Test Audio button will play that audio file.
The Restore Defaults button will delete any user uploaded
audio and restore the stock audio file.
The Download button will download a new user audio file
to the board. It will delete any pre-existing user uploaded
audio files.
0-9 The name of the audio configuration option is the same as
the spoken audio that plays on the board.
'0' corresponds to the spoken word “zero.”
'1' corresponds to the spoken word “one.”
'2' corresponds to the spoken word “two.”
'3' corresponds to the spoken word “three.”
'4' corresponds to the spoken word “four.”
'5' corresponds to the spoken word “five.”
'6' corresponds to the spoken word “six.”
'7' corresponds to the spoken word “seven.”
'8' corresponds to the spoken word “eight.”
'9' corresponds to the spoken word “nine.”
36
Dot Corresponds to the spoken word “dot.”
Audiotest Corresponds to the message “This is the CyberData IP
Pagetone Corresponds to a simple tone that is unused by default.
Your IP Address is Corresponds to the message “Your IP address is...”
Rebooting Corresponds to the spoken word “Rebooting.”
Restoring default Corresponds to the message “Restoring default.”
Ringback Tone This is the ringback tone that plays when calling a remote
Ring Tone This is the tone that plays when set to ring when receiving
Intrusion Sensor Triggered Corresponds to the message “Intrusion sensor triggered.”
Door Sensor Triggered Corresponds to the message “Door ajar.”
Downloading files from a tftp server at Corresponds to the spoken word “dot.”
Operations Guide 930260E CyberData Corporation
speaker test message...”
extension.
a call.
Installing the VoIP Indoor Intercom
Parts List
Table 2-10. Audio Config uration Parameters
Web Page Item Description
Available Space = Indicates how much space is left in the internal non-volatile
memory.
Link to the Home page.
Link to the Device Configuration page.
Link to the Networking page.
Link to go to the SIP Configuration page.
Link to the Sensor Configuration page.
Link to the Audio Configuration page.
37
Link to the Update Firmware page.
Click on the Download button to download a file from a
TFTP server at the address specified on the Update
Firmware page.
Note: Downloading large files can sometimes take a long
time. It's not recommended to interrupt the process once it
has started.
Click on the Test Audio button to test the audio.
Click on the Restore Default button to restore the default
settings.
Operations Guide 930260E CyberData Corporation
Installing the VoIP Indoor Intercom
2.4 Upgrade the Firmware and Reboot the Intercom
Note To guard against failed firmware upgrades, speakers shipped from CyberData with
firmware version 5.1.1 and later feature a built-in "fail safe" mechanism. Note that field
upgrading earlier units with v5.x.x will not allow for this feature.
Note The Intercom will store the TFTP Server IP and New Filename entered on the Update
Firmware web page. If, during the boot process, the Intercom is unable to boot the
firmware, it will attempt to download the stored image from the stored TFTP server.
To upload the Intercom firmware from your PC:
1. Set up a TFTP server.
If you do not already have a TFTP server running on your network, see Appendix B, "Setting up
a TFTP Server".
2. Retrieve the latest Intercom firmware from the VoIP Indoor Intercom product page at:
http://www.cyberdata.net/support/voip/index.html
3. Unzip the Intercom version file. This file may contain the following:
•Firmware file
• Release notes
38
Parts List
4. Copy the firmware files to be upgraded to the appropriate TFTP server directory:
• c:\tftp-root\for Windows
• /tftpboot/for Linux
5. Log in to the Intercom home page as instructed in Section 2.3.1, "Log in to the Configuration
Home Page".
Operations Guide 930260E CyberData Corporation
Installing the VoIP Indoor Intercom
6. Click the Update Firmware button to open the Upgrade Firmware page. See Figure 2-19.
Figure 2-19. Upgrade Firmware P a ge
39
Parts List
7. Enter the IP address of your TFTP server into the TFTP Server IP parameter field.
8. Enter the firmware filename of the file to be uploaded into the New Filename parameter field.
For example, kernel filename 201-image-spk-sip.bin.
9. Click Upload File.
Note This starts the upload process. Once the Intercom has uploaded the file, the Uploading
Firmware countdown page appears, indicating that the firmware is being written to flash.
The Intercom will automatically reboot when the upload is complete. When the countdown
finishes, the Upgrade Firmware page will refresh. The uploaded firmware filename should
be displayed in the system configuration (indicating successful upload and reboot).
Note If you are upgrading an older version of the Intercom firmware to version 3.3.0 or later,
several features will be in an unknown or random state. Therefore, in the case of a firmware
upgrade to version 3.3.0 or later, CyberData recommends that you go to the Device Config
page and make sure the following values are set properly.
•Auto Answer
• Activate Relay on Ring
• Activate Relay on Button Press
• Relay on Button Press Timeout
• Button Lit when Idle
• Play Ringback Tone
On the Sensor Configuration page make sure that all of the settings are set properly.
Operations Guide 930260E CyberData Corporation
Installing the VoIP Indoor Intercom
Parts List
10. Repeat steps 8 and 9 if you are uploading the Kernel and Application files.
For example, Application filename 201-romdisk-spk-sip.img.
Ta bl e 2-11 shows the web page items on the Upgrade Firmware page.
Table 2-11. Firmware Upgrade Parameters
Web Page Item Description
Firmware Version Shows the current firmware version.
TFTP Server IP Enter the TFTP Server IP address.
New Filename Use this field to enter the new file name for the kernel or
application firmware file that you are uploading.
Link to the Home page.
Link to the Device Configuration page.
Link to the Networking page.
40
Link to go to the SIP Configuration page.
Link to the Sensor Configuration page.
Link to the Audio Configuration page.
Link to the Update Firmware page.
Click on the Submit button to automatically upload the
selected firmware and reboot the system.
Click on the Reboot button to reboot the system.
Operations Guide 930260E CyberData Corporation
2.4.1 Reboot the Intercom
Reboot
To reboot a Intercom, log in to the web page as instructed in Section 2.3.1, "Log in to the
Configuration Home Page".
1. Click Update Firmware to open the Upgrade Firmware page (Figure 2-20).
Figure 2-20. Reboot System Section
Installing the VoIP Indoor Intercom
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41
2. Click Reboot. A normal restart will occur.
Operations Guide 930260E CyberData Corporation
Appendix A: Mounting the Indoor Intercom
A.1 Mount the Intercom
Before you mount the Intercom, make sure that you have received all the parts for each Intercom.
Refer to
Tab le A-1.
Table A-1. Wall Mounting Components (Part of the Accessory Kit)
Quantity Part Name Illustration
4 6-32 x 1" Pan head phillips wood screw
42
4 Plastic-ribbed anchor
Table A-1. Gang Box Mounting Components
Quantity Part Name Illustration
4 6-32 x 0.5-inch flat undercut Phillips machine
screw
Operations Guide 930260E CyberData Corporation
Figure A-1 shows how to properly connect the VoIP Intercom.
Figure A-1. Cable Connections
From
Microphone
to J5
J5
J6
J2
From
Speaker
to J6
From
PushButton
Switch
to J2
43
Mount the Intercom
Figure A-2 shows a 1-Gang Box and a 2-Gang Box mounting option.
Figure A-2. Gang Box Mounting
SINGLE
GANG BOX
(Not Provided)
TWO
GANG BOX
(Not Provided)
Operations Guide 930260E CyberData Corporation
EARTH GROUND
HERE
EARTH GROUND
CABLE
DRYWALL
CUTOUT
EARTH GROUND
CABLE
MOUNTING SCREW
(4 PIECES PROVIDED)
DRYWALL
CUTOUT
EARTH GROUND
HERE
Figure A-3 shows a wall mounting option.
Figure A-3. Wall Mounting Option
PRE-DRILL HOLE ON WALL (4x)
44
Mount the Intercom
DRYWALL
CUTOUT
EARTH GROUND
CABLE
MOUNTING SCREW & PLASTIC ANCHOR
(4 Pieces Each Provided)
EARTH GROUND
HERE
Operations Guide 930260E CyberData Corporation
Appendix B: Setting up a TFTP Server
B.1 Set up a TFTP Server
Upgrading the VoIP Indoor Intercom firmware requires a TFTP server on which you access the Web
interface where you can upload the firmware files.
B.1.1 In a LINUX Environment
To set up a TFTP server on LINUX:
1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that
directory.
2. Run the following command where /tftpboot/ is the path to the directory you created in
Step 1: the directory that contains the files to be uploaded. For example:
45
in.tftpd -l -s /tftpboot/your_directory_name
B.1.2 In a Windows Environment
You can find several options online for setting up a Windows TFTP server. This example explains
how to use the Solarwinds freeware TFTP server, which you can download from the VoIP Indoor
Intercom product page at:
http://www.cyberdata.net/support/voip/index.html
To set up a TFTP server on Windows:
1. Install and start the software.
2. Select File/Configure/Security tab/Tr a n sm i t O nl y.
3. Make a note of the default directory name, and then move the firmware files to be uploaded to
that directory.
B.1.3 In a Solarwinds Server Environment
You can find several options online for setting up a Solarwinds server. This example explains how to
use the Solarwinds freeware TFTP server, which you can download from the VoIP Indoor Intercom
product page at:
http://www.cyberdata.net/support/voip/index.html
Operations Guide 930260E CyberData Corporation
Appendix C: Troubleshooting/Technical
Support
C.1 Frequently Asked Questions (FAQ)
A list of frequently asked questions (FAQs) are available on the VoIP Indoor Intercom
product page at:
http://www.cyberdata.net/support/voip/index.html
C.2 Documentation
The documentation for this product is released in an English language version only.
You can download PDF copies of CyberData product documentation from the
VoIP Indoor Intercom product page at:
46
http://www.cyberdata.net/support/voip/index.html
C.3 Contact Information
Contact CyberData Corporation
2555 Garden Road
Monterey, CA 93940
USA
www.CyberData.net
Phone: 800-CYBERDATA (800-292-3732)
Fax: 831-373-4193
Sales Sales 831-373-2601 Extension 334
Technical
Support
Returned
Materials
Authorization
Phone: 831-373-2601 Extension 333
Email: support@CyberData.net
To return the product, contact the CyberData Returned Materials Authorization (RMA) department
at:
Phone: 831-373-2601, Extension 136
Email: RMA@CyberData.net
When returning a product to CyberData, an approved CyberData RMA number must be printed on
the outside of the original shipping package. No product will be accepted for return without an
approved RMA number. Send the product, in its original package, to the following address:
Operations Guide 930260E CyberData Corporation
CyberData Corporation
2555 Garden Road
Monterey, CA 93940
Attention: RMA "your RMA number"
C.4 Warranty
CyberData warrants its product against defects in material or workmanship for a period of two
years from the date of purchase. Should the product fail within the warranty period, CyberData will
repair or replace the product free of charge. This warranty includes all parts and labor.
If the product is out-of-warranty and fails, a flat rate repair charge of one half the product purchase
price will be assessed. Repair costs for products that are in warranty, but damaged by improper
modifications or abuse, will be charged at the out-of-warranty rate. Products returned to CyberData,
both in and out-of-warranty, are shipped to CyberData at the expense of the customer. Charges for
shipping repaired products back to the customer will be paid by CyberData.
47
Warranty
Operations Guide 930260E CyberData Corporation
Index
48
Numerics
100 Mbps indicator light 13
A
AC voltages 2, 9
act light 13
activate relay (door sensor) 33
activate relay (intrusion sensor) 33
address, configuration login 17
announcing a intercom’s IP address 14, 15
audio configuration 35
audio configuration page 35
audio encodings 4
authenticate ID 27
authenticate password 27
autoprovisioning 23
autoprovisioning enabled option 23
autoprovisioning from DHCP 23
autoprovisioning server (IP address) 23
auxiliary relay wiring diagram 9
B
baud rate
verifying 13
C
cable connections 43
changing
the web access password 20
configurable parameters 18, 20, 24, 26, 40
configuration
audio 35
default IP settings 16
door sensor 31
intrusion sensor 31
network 24
SIP 26
using Web interface 16
configuration home page 18
connector locations 10
CyberData contact information, corporate, sales, tech
support, service 46
D
default
gateway 16
intercom settings 48
IP address 16
subnet mask 16
username and password 16
web login username and password 18
default gateway 16, 24
default intercom settings 15
default IP settings 16
default login address 17
device configuration 20
device configuration page 20
device configuration parameters 20
device configurationpassword
changing for web configuration access 20
DHCP Client 4
DHCP IP addressing 24
dial out extension (door sensor) 33
dial out extension (intrusion sensor) 33
dial-out extension
support for comma delimited pauses 27
dial-out extension strings 30
dimensions 4, 5
discovery utility program 17
DNS server 24
door sensor 31, 33, 36
activate relay 33
dial out extension 33
door open timeout 33
door sensor normally closed 33
flash button LED 33
play audio locally 33
play audio remotely 33
DTMF tones 30
dual speeds 13
E
expiration time for SIP server lease 27
F
factory default settings 15
firmware
upgrading an older version of the intercom firmware
Operations Guide 930260E CyberData Corporation
49
to version 3.3.0 39
where to download the latest firmware 39
where to get the latest firmware 38
firmware upgrades 45
failure 38
flash button LED (door sensor) 33
flash button LED (intrusion sensor) 33
G
gang box mounting 43
green link light 13
H
home page 18
http web-based configuration 4
I
identifying your product 1
illustration of intercom mounting process 42
installation, typical intercom system 2
intercom configuration
default IP settings 16
intercom configuration page
configurable parameters 26, 40
intrusion sensor 31, 33
activate relay 33
dial out extension 33
flash button LED 33
play audio locally 33
play audio remotely 33
IP address 16, 24, 40
IP addressing 24
default
IP addressing setting 16
L
label size 6
lease, SIP server expiration time 27
link light 13
Linux, setting up a TFTP server on 45
local SIP port 27
local SiP port 27
log in address 17
M
mounting an intercom 42
N
network activity, verifying 13
network configuration of intercom 24
network rate 4
Network Setup 24
O
orange link light 13
outbound proxy 26
P
packet time 4
part number 4
parts list 7
password
for SIP server login 27
login 18
restoring the default 16
play audio locally (door sensor) 33
play audio locally (intrusion sensor) 33
play audio remotely (door sensor) 33
play audio remotely (intrusion sensor) 33
point-to-point configuration 29
port
local SIP 27
remote SIP 27
power requirement 4
product
configuring 16
mounting 42
parts list 7
product features 3
product overview
product features 3
product specifications 4
supported protocols 4
supported SIP servers 4
typical system installation 2
product specifications 4
protocols supported 4
Operations Guide 930260E CyberData Corporation
50
R
reboot 40, 41
register expiration 27
registration and expiration, SIP server lease 27
remote SIP port 27
remote SiP port 27
reset test function management switch 14
resetting the IP address to the default 42, 46
restoring factory default settings 15, 48
RJ-45 11
RMA returned materials authorization 46
RTFM jumper 14, 15
RTFM jumper switch 14
RTFM switch 14, 15
RTP/AVP 4
S
sensor setup page 32
sensor setup parameters 31
sensors 33
server address, SIP 26
setting up a TFTP server 45
setting up an intercom 8
settings, default 15
SIP (session initiation protocol) 4
SIP configuration 26
SIP Server 26
SIP registration 27
SIP server 26
SIP servers supported 4
SIP user ID 27
solarwinds 45
speaker configuration page
configurable parameters 18, 20, 24
speaker operations, verifying 20
speaker output 4
static IP addressing 24
subnet mask 16, 24
supported protocols 4
U
user ID
for SIP server login 27
SIP 27
username
changing for web configuration access 20
default for web configuration access 18
restoring the default 16
V
verifying
baud rate 13
network activity 13
network connectivity 13
speaker operations 20
W
wall mounting option 44
warranty 47
web access password 16
web access username 16
web configuration log in address 17
web-based intercom configuration 16
weight 4
Windows, setting up a TFTP server on 45
Y
yellow act light 13
yellow link light 13
T
technical support, contact information 46
TFTP server 4, 45
TFTP Server IP 38
Operations Guide 930260E CyberData Corporation
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