CyberData 10935 Operation Manual

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Page 1

VoIP Intercom

The IP Endpoint Company



Operations Guide

Part #010935

Document Part #930242A-D

for Firmware Version 6.5.1

CyberData Corporation

3 Justin Court

Monterey, CA 93940

(831) 373-2601

Page 2

PoE VoIP Intercom Operations Guide 930242A-D

Technical Support  

The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website:

http://www.cyberdata.net/support/contactsupportvoip.html



Phone: (831) 373-2601, Ext. 333 Email: [email protected] Fax: (831) 373-4193 Company and product information is at www.cyberdata.net.

Part # 010935

This manual and related materials are the copyrighted property of CyberData Corporation. No part of this manual or related materials may be reproduced or transmitted, in any form or by any means (except for internal use by licensed customers), without prior express written permission of CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.

DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by CyberData Corporation, CyberData Corporation makes no representation or warranty, express or implied, including any warranty or merchantability or fitness for any purpose, with respect to this manual or the products, software, firmware, and/or hardware described herein, and CyberData Corporation assumes no liability for damages or claims resulting from any use of this manual or such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make changes, without notice, to this manual and to any such product, software, firmware, and/or hardware.

OPEN SOURCE STATEMENT: Certain software components included in CyberData products are subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL) “open source” or “free software” licenses. Some of this Open Source Software may be owned by third parties. Open Source Software is not subject to the terms and conditions of the CyberData COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open Source Software is determined by the terms of the GPL, LGPL, or third party, according to who licenses that software.

Software or firmware developed by CyberData that is unrelated to Open Source Software is copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied, modified, reverse-engineered, or otherwise altered without explicit written permission from CyberData Corporation.

TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be the trademarks or registered trademarks of their respective owners.

The IP Endpoint Company

CyberData Corporation 930242A-D Operations Guide

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Revision Information

Revision 930242A-D, which was released on October 3, 2014 and corresponds to firmware version

6.5.1, has the following changes:

• Updates Figure 2-1, "VoIP Intercom Connections".

Browsers Supported

The following browsers have been tested against firmware version 6.5.1:

• Internet Explorer (version: 10)

• Firefox (also called Mozilla Firefox) (version: 23.0.1)

• Chrome (version: 29.0.154.66 m)

• Safari (version: 5.1.7)

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Important Safety Instructions

GENERAL ALERT

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

13. Prior to installation, consult local building and electrical code requirements.

14. WARNING: The VoIP Intercom enclosure is not rated for any AC voltages!

Warn in g

Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes.

Warn in g

Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.

CyberData Corporation 930242A-D Operations Guide

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Pictorial Alert Icons

GENERAL ALERT

Hazard Levels

Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. This is limited to the most extreme situations.

Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

General Alert

This pictoral alert indicates a potentially hazardous situation. This alert will be followed by a hazard level heading and more specific information about the hazard.

Ground

This pictoral alert indicates the Earth grounding connection point.

Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or moderate injury. It may also alert users against unsafe practices.

Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).

The safety guidelines for the equipment in this manual do not purport to address all the safety issues of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and health practices and determine the applicability of regulatory limitations prior to use. Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons.

CyberData Corporation 930242A-D Operations Guide

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Contents

Chapter 1 Product Overview 1

1.1 How to Identify This Product .....................................................................................................1

1.2 Typical System Installation .......................................................................................................2

1.3 Product Features ......................................................................................................................4

1.4 Supported Protocols .................................................................................................................5

1.5 Supported SIP Servers .............................................................................................................5

1.6 Product Specifications ..............................................................................................................6

1.7 Dimensions ...............................................................................................................................7

Chapter 2 Installing the VoIP Intercom 9

2.1 Parts List ..................................................................................................................................9

2.1 Intercom Setup .......................................................................................................................10

2.2 Configure the Intercom Parameters ......................................................................................25

2.3 Upgrade the Firmware and Reboot the Intercom ...................................................................65

2.4 Command Interface ................................................................................................................68

2.1.1 VoIP Intercom Connections ..........................................................................................10

2.1.2 Connecting the Intercom to the Auxiliary Relay ...........................................................11

2.1.3 Identifying the VoIP Intercom Connectors ....................................................................13

2.1.4 Call Button and the Call Button LED ............................................................................15

2.1.5 Network Connectivity, and Data Rate ..........................................................................16

2.1.6 RTFM Button ................................................................................................................18

2.1.7 Announcing the IP Address ..........................................................................................20

2.1.8 Restore the Factory Default Settings ...........................................................................21

2.1.9 Adjust the Volume ........................................................................................................25

2.2.1 Intercom Web Page Navigation ....................................................................................26

2.2.2 Log in to the Configuration Home Page .......................................................................27

2.2.3 Configure the Device ....................................................................................................30

2.2.4 Configure the Network Parameters .............................................................................33

2.2.5 Configure the SIP Parameters .....................................................................................35

2.2.6 Configure the Nightringer Parameters ..........................................................................40

2.2.7 Configure the Sensor Configuration Parameters ..........................................................42

2.2.8 Configure the Multicast Parameters .............................................................................45

2.2.9 Configure the Audio Configuration Parameters ............................................................47

2.2.10 Configure the Event Parameters ................................................................................52

2.2.11 Configure the Autoprovisioning Parameters ...............................................................57

2.3.1 Reboot the Intercom .....................................................................................................67

2.4.1 Command Interface Post Commands ..........................................................................68

Appendix A Mounting the Intercom 74

A.1 Mount the Intercom ...............................................................................................................74

A.1.1 Custom Flush Mounting ...............................................................................................79

Appendix B Setting up a TFTP Server 80

B.1 Set up a TFTP Server ............................................................................................................80

B.1.1 In a LINUX Environment ..............................................................................................80

B.1.2 In a Windows Environment .........................................................................................80

Appendix C Troubleshooting/Technical Support 81

C.1 Frequently Asked Questions (FAQ) ........................................................................................81

C.2 Documentation .......................................................................................................................81

C.3 Contact Information ................................................................................................................82

C.4 Warranty .................................................................................................................................83

C.4.1 Warranty & RMA Returns within the United States ......................................................83

C.4.2 Warranty & RMA Returns outside of the United States ...............................................83

C.4.3 Spare in the Air Policy ..................................................................................................84

C.4.4 Return and Restocking Policy ......................................................................................84

C.4.5 Warranty and RMA Returns Page ...............................................................................84

Index 85

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1 Product Overview

VoIP INTERCOM, PoE

WITH INTRUSION DETECTION

010935 / 021043D

WWW.CYBERDATA.NET

035000001

Model number

1.1 How to Identify This Product

To identify the VoIP Intercom, look for a model number label similar to the one shown in Figure 1-1. The model number on the label should be 010935.

Figure 1-1. Model Number Label

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1.2 Typical System Installation

802.3af Compliant Ethernet Hub

VoIP Intercom

IP Phone IP PBX Server

12 34 56

Door Strike

VoIP Intercom

Generic PoE Hub

IP Phone IP PBX Server

12 34 56

Speaker

Loudspeaker

Strobe Light

Amplifier

IP Phone

Generic PoE Hub

VoIP Intercom

IP Phone IP PBX Server

12 34 56

The Voice-over-IP (VoIP) Intercom is a SIP endpoint designed to provide VoIP phone connectivity in a tamper proof and secure package.

Figure 1-2, Figure 1-3, and Figure 1-4 illustrate how the VoIP Intercoms can be installed as part of a

VoIP phone system.

Figure 1-2. Typical Installation—Door Entry/Access Control

Product Overview

How to Identify This Product

Figure 1-3. Typical Installation—Mass Notification

Figure 1-4. Typical Installation—Emergency Phone

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GENERAL ALERT

Product Overview

How to Identify This Product

Warnin g

Electrical Hazard: The VoIP Intercom enclosure is not rated for any AC voltages.

Warnin g

Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes.

Warnin g

Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.

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●

SIP

●

Dual speeds of 10 Mbps and 100 Mbps

●

802.3af compliant

●

2 gang outlet box size

●

Adaptive full duplex voice operation

●

Network/Web management

●

Network adjustable speaker volume adjustment

●

Network configurable door or intrusion sensor settings

●

Network configurable relay activation settings

●

Dial Out Extension supports the addition of comma delimited pauses before sending additional DTMF tones

●

Network configurable microphone input sensitivity adjustment

●

Network downloadable product firmware

●

Doubles as a paging speaker

●

Call button

●

Call activity indicator (light)

●

Tamper proof design

●

One dry contact relay for auxiliary control

●

Autoprovisioning

●

Configurable audio files

●

Night Ringer

●

Three year warranty

●

Peer-to-peer capable

●

Door closure and tamper alert signal

●

Optional Torx screws with driver kit

1.3 Product Features

Product Overview

How to Identify This Product

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1.4 Supported Protocols

The Intercom supports:

● SIP

● HTTP Web-based configuration

Provides an intuitive user interface for easy system configuration and verification of Intercom operations.

● DHCP Client

Dynamically assigns IP addresses in addition to the option to use static addressing.

● TFTP Client

Facilitates hosting for the Autoprovisioning configuration file.

● RTP

● RTP/AVP - Audio Video Profile

● Facilitates autoprovisioning configuration values on boot

● Audio Encodings

PCMU (G.711 mu-law)

PCMA (G.711 A-law)

Packet Time 20 ms

Product Overview

How to Identify This Product

1.5 Supported SIP Servers

Go to the following link to find the VoIP Intercom product page which will have information on how to configure the VoIP Intercom for various supported SIP servers:

http://www.cyberdata.net/support/server/index.html

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1.6 Product Specifications

Category Specification

Speaker Output

Ethernet I/F

Protocol SIP RFC 3261 Compatible

Power Input

Operating Temperature

Payload Types

Regulatory Compliance

Part Number 010935

Dimensions 5” x 5” x 2.5”

Weight

Auxiliary Relay

1 Watt Peak Power

10/100 Mbps

PoE 802.3af compliant

or +5 volts at 1000m

-10

G711, A-law and µ-law

FCC Class A, UL 60950

1.6 lbs./shipping weight of 2.2 lbs.

(0.7 kg/shipping weight of 1.0kg)

1A at 30 VDC

C to 50o C (14o F to 122o F)

Product Overview

How to Identify This Product

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1.7 Dimensions

DIMENSIONS ARE IN INCHES [MILLIMETER]

5.00 [127.0]

2.36 [60.0]

4.64 [117.8]

4.70 [119.3]

5.00 [127.0]

WALL CUTOUT

Figure 1-5. Dimensions—Size of Unit With Case

Product Overview

How to Identify This Product

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Figure 1-6. Dimensions—Size of Unit Without Gang Box

5.000 [127.0]

1.985 [50.4]

4.200 [106.7]

DIMENSIONS ARE IN INCHES [MILLIMETER]

Product Overview

How to Identify This Product

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2 Installing the VoIP Intercom

2.1 Parts List

Ta bl e 2-1 illustrates the SiP VoIP and PoE Speaker parts.

Table 2-1. Parts List

Quantity Part Name Illustration

1 Intercom Assembly

1 Installation Quick Reference Guide

1 Intercom Mounting Accessory Kit

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2.1 Intercom Setup

GENERAL ALERT

Alternate Power Inp ut : 1 = +5V at 1000 mA 2 = Power Ground

Re l ay Co n t ac t : (2A at 30 VDC or 0.4A at 125 VAC

3 = Normally Open Common 4 = Normally Open Contact 5 = Door Sense Input 6 = Door Sense Ground Reference

J3 Term i nal Blo ck

Wir e i n,

up t o 16 AWG

accept wire range

for continuous loads)

Accepts 16 AWG gauge wire

Relay Contact: (1A at 30 VDC for continuous loads) 3 = Normally Open Common 4 = Normally Open Contact

5 = Door Sense Input 6 = Door Sense Ground Reference

2 = Power Ground*

1 = +8 to +12VDC at 1000 mA

Alternate Power Input:

*Contacts 1 and 2 on the J3 terminal block are only for powering the Intercom from a non-PoE +12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the Intercom and void the product warranty.

2.1.1 VoIP Intercom Connections

Figure 2-1 shows the pin connections on the J7 (terminal block). This terminal block can accept 

16 AWG gauge wire.

Note As an alternative to using PoE power, you can supply 5 VDC at 1000 mA into the terminal

block.

Caution

Equipment Hazard: Contacts 1 and 2 on the J3 terminal block are only for powering the Intercom from a non-PoE +12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the Intercom and void the product warranty.

Figure 2-1. VoIP Intercom Connections

Installing the VoIP Intercom

Intercom Setup

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2.1.2 Connecting the Intercom to the Auxiliary Relay

GENERAL ALERT

Warning

Electrical Hazard: The VoIP Intercom enclosure is not rated for any AC

voltages.

Warning

Electrical Hazard: This product should be installed by a licensed electrician

according to all local electrical and building codes.

Warning

Electrical Hazard: To prevent injury, this apparatus must be securely attached

to the floor/wall in accordance with the installation instructions.

Installing the VoIP Intercom

Intercom Setup

Warning

Electrical Hazard: The relay contacts are dry and provided for a normally

open and momentarily closed configuration. Neither the alternate power input nor PoE power can be used to drive a door strike.

The VoIP Intercom incorporates an on-board relay which enables users to control an external relay for activating an auxiliary device such as an electric door strike (see

Intercom to the Auxiliary Relay").

The Intercom relay contacts are limited to 1A at 30 VDC. The Intercom relay activation time is selectable through the web interface and is controlled by DTMF tones generated from the phone being called. The DTMF tones are selectable from the web interface as well.

Note The three digit code for the auxiliary relay must be sent in conformance with RFC2833

DTMF generation.

Figure 2.1.2, "Connecting the

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Installing the VoIP Intercom

Intercom Setup

Operations Guide 930242A-D CyberData Corporation

Figure 2-2. Auxiliary Relay Wiring Diagram

POWER SUPPLY

30 VDC @ 1A

MAX.

Switching Diode

High PIV UltraFast

Solid State

Mechanical

Relay

Controlled Device

Depending Upon

AC or DC rated

Output Contacts

Requirements

Power Source

AC or DC

Controlled Device

Such As

Electric Door Strike

Strobe Light

( )

OUT

Example of External Relay (not supplied)

Intercom PCB

Auxiliary Relay Wiring Contacts

VoIP Intercom

Page 19

2.1.3 Identifying the VoIP Intercom Connectors

See the following Figures and Tables to identify the connectors and functions.

Figure 2-3. J2, J5, and J6 Connector Locations

Installing the VoIP Intercom

Intercom Setup

Table 2-2. Connector Functions

Connector Function

J2 Call Button. LED Interface

J5 Microphone Interface

J6 Speaker Interface

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Figure 2-4. Connector Locations

Installing the VoIP Intercom

Intercom Setup

Table 2-3. Connector Functions

Connector Function

J1 PoE Network Connection (RJ-45 ethernet)

J3 Terminal Block (see Figure 2-1)

J4 Factory Only

J8 Factory Only

JP0 Factory Only

JP1 Factory Only

JP2 Factory Only

JP3 Factory Only

JP4 Factory Only

JP5 Factory Only

JP6 Factory Only

JP7 Factory Only

JP8 Factory Only

JP9 Factory Only

JP10 Disables the intrusion sensor when installed.

SW1 RTFM (see Section 2.1.6, "RTFM Button")

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2.1.4 Call Button and the Call Button LED

Call Button and Call Button LED

2.1.4.1 Calling with the The Call Button

• You may initiate a call by pressing the Call button.

• An active call is indicated by the Call Button LED blinking at one second intervals.

• The intercom can automatically answer an incoming call.

• You can press the call button to terminate an active call.

2.1.4.2 Call Button LED Function

• Upon initial power or reset, the call button LED will illuminate.

• While the software is setting up the network, the call button led will blink rapidly (10 times/ second).

• When the software has finished initialization the Call Button LED will blink twice.

• When a call is established (not just ringing), the Call Button LED will blink.

• On the Device Configuration Page, there is an option called Button Lit When Idle. This option sets the normal state for the call button led. The Call Button LED will still blink during initialization and calls.

• The Call Button LED will flash briefly at the beginning of RTFM mode.

Installing the VoIP Intercom

Intercom Setup

Figure 2-5. Call Button and Call Button LED

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2.1.5 Network Connectivity, and Data Rate

Link

Activity

Ethernet

When you plug in the Ethernet cable or power supply:

• The square, green Link light above the Ethernet port indicates that the network connection has been established (see auto-negotiated baud rate:

• This light is yellow at 10 Mbps.

• It is orange at 100 Mbps.

Figure 2-6 and Figure 2-7). The Link light changes color to confirm the

Figure 2-6. Network Connector Prior to Installation

Installing the VoIP Intercom

Intercom Setup

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2.1.5.1 Verify Network Activity

The square, yellow Activity light blinks when there is network activity.

Figure 2-7. Network Connector

Installing the VoIP Intercom

Intercom Setup

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2.1.6 RTFM Button

GENERAL ALERT

When the Intercom is operational and linked to the network, use the Reset Test Function Management (R pins (see JP11 in Figure 2-9) on the Intercom board to announce and confirm the Intercom's IP Address and test the audio is working. Your intercom will have an RTMF button or a JP11 jumper but n

ot both.

Installing the VoIP Intercom

Intercom Setup

Caution

Your intercom will have either an RTFM button or two jumper pins labeled JP11 on the circuit board. If your intercom does not have an RTFM button, use JP11 for IP address announcement and factory reset functions. Intercoms with JP11 jumper pins instead of an SW1 switch correspond to part numbers 010935A, 010935B, 010935C, 010935D, and 010935E. You will need a jumper shunt to place over the JP11 jumper pins per the instructions below. Intercoms with an RTFM button correspond to part number 010935F.

TFM) button (see SW1 in Figure 2-8) or place a jumper shunt on the JP11 jumper

Note You must do these tests prior to

Figure 2-8. RTFM Button (SW1)

final assembly.

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Figure 2-9. Jumper on JP11

Installing the VoIP Intercom

Intercom Setup

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2.1.7 Announcing the IP Address

To announce a device’s current IP address, first determine if you have an Intercom with an RTFM button (see SW1 in

• If you have an Intercom that has an RTFM button, then see Section 2.1.7.1, "Intercom with an

RTFM Button".

• If you have an Intercom that has a jumper and does not have an RTFM button, then see Section

2.1.7.2, "Intercom with a Jumper and No RTFM Button".

2.1.7.1 Intercom with an RTFM Button

1. If you have an Intercom with an RTFM button, then press and hold the RTFM button (see SW1

Figure 2-10) until the IP address is announced.

2. Release the Call Button after the IP address is announced.

Figure 2-10), and then do one of the following:

Figure 2-10. RTFM Button (SW1 Button)

Installing the VoIP Intercom

Intercom Setup

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2.1.7.2 Intercom with a Jumper and No RTFM Button

1. If you have an Intercom with a jumper and no RTFM button, then install a jumper on JP11. See

JP11 in

2. Wait until the IP address is announced.

3. Remove the jumper and restart the unit.

Figure 2-11.

Figure 2-11. Jumper on JP11

Installing the VoIP Intercom

Intercom Setup

2.1.8 Restore the Factory Default Settings

When troubleshooting configuration problems, it is sometimes convenient to restore the device to a known state. To restore the factory default settings on your device, do one of the following:

• If you have an Intercom that has an RTFM Button, then see Section 2.1.8.1, "Intercom with an

RTFM Button".

• If you have an Intercom that has a jumper and does not have an RTFM button, then see Section

2.1.8.2, "Intercom with a Jumper".

Note Each Intercom is delivered with factory set default values.

Note The device will use DHCP to obtain the new IP address (DHCP-assigned address or default

to 10.10.10.10 if a DHCP server is not present).

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2.1.8.1 Intercom with an RTFM Button

Complete the following steps to restore defaults on an Intercom that has an RTFM button:

1. Press and hold the RTFM button (SW1 in Figure 2-12) until the Intercom announces the IP address.

Figure 2-12. RTFM Button (SW1 Button)

Installing the VoIP Intercom

Intercom Setup

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2. The Call Button LED (see Figure 2-13) on the front will blink quickly.

Call Button and Call Button LED

3. Press and hold the Call Button until "restoring defaults" is announced.

Figure 2-13. Call Button and Call Button LED

Installing the VoIP Intercom

Intercom Setup

4. Release the Call Button and wait for the Intercom to reboot.

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2.1.8.2 Intercom with a Jumper

Call Button and Call Button LED

Complete the following steps to restore defaults on an Intercom that has a jumper and no RTFM button:

1. Put a jumper on JP11. See Figure 2-14.

Figure 2-14. Jumper on JP11

Installing the VoIP Intercom

Intercom Setup

2. Wait for the Intercom to announce the IP address.

3. Press and hold the Call Button (see Figure 2-15) until "restoring defaults" is announced.

4. Release the Call Button and wait for the Intercom to reboot.

5. Remove the jumper and cycle power by unplugging Intercom and plugging it back in.

Figure 2-15. Call Button and Call Button LED

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2.1.9 Adjust the Volume

You can adjust the volume through the Speaker Volume setting on the Device Configuration Page.

2.2 Configure the Intercom Parameters

To configure the Intercom online, use a standard web browser.

Installing the VoIP Intercom

Intercom Setup

Configure each Intercom and verify its operation bef an Intercom, refer to

All Intercoms are initially configured with th

Appendix A, "Mounting the Intercom" for instructions.

e following default IP settings:

ore you mount it. When you are ready to mount

When configuring more than one Intercom, attach the Intercoms to the network and configure one at

time to avoid IP address conflicts.

Table 2-4. Factory Default Settings

Parameter Factory Default Setting

IP Addressing DHCP

IP Address

Web Access Username admin

Web Access Password admin

Subnet Mask

Default Gateway

10.10.10.10

255.0.0.0

10.0.0.1

a. Default if there is not a DHCP server present.

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2.2.1 Intercom Web Page Navigation

Ta bl e 2-5 shows the navigation buttons that you will see on every Intercom web page.

Table 2-5. Web Page Navigation

Web Page Item Description

Link to the Home page.

Link to the Device Configuration page.

Installing the VoIP Intercom

Intercom Setup

Link to the Netw

Link to go to the SIP Configuration page.

Link to go to the Nightr

Link to the Sens

Link to the Multic

Link to the A

Link to the Even

Link to the Autoprovisioning Configuration page.

Link to the Up

orking page.

inger page.

or Configuration page.

ast Configuration page.

udio Configuration page.

t Configuration page.

date Firmware page.

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2.2.2 Log in to the Configuration Home Page

1. Open your browser to the Intercom IP address.

Note If the network does not have access to a DHCP server, the device will default to an IP

address of 10.10.10.10.

Note Make sure that the PC is on the same IP network as the Intercom.

Note You may also download CyberData’s VoIP Discovery Utility program which allows you to

easily find and configure the default web address of the CyberData VoIP products.



CyberData’s VoIP Discovery Utility program is available at the following website address:

http://www.cyberdata.net/support/voip/discovery_utility.html

Note The Intercom ships in DHCP mode. To get to the Home page, use the discovery utility to

scan for the device on the network and open your browser from there.

2. When prompted, use the following default Web Access Username and Web Access Password to access the Home Page (

Web Access Username: admin

Web Access Password: admin

Figure 2-16):

Installing the VoIP Intercom

Intercom Setup



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Figure 2-16. Home Page

Installing the VoIP Intercom

Intercom Setup

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3. On the Home Page, review the setup details and navigation buttons described in Ta bl e 2-6.

Table 2-6. Home Page Overview

Web Page Item

Description

Device Settings

Device Name Shows the device name.

Change Username Type in this field to change the username.

Change Password Type in this field to change the password.

Re-enter Password

Type the password again in this field to confirm the new password.

Current Settings

Serial Number Shows the device serial number.

Mac Address Shows the device Mac address.

Firmware Version Shows the current firmware version.

IP Addressing Shows the current IP addressing setting (DHCP or static).

IP Address Shows the current IP address.

Subnet Mask Shows the current subnet mask address.

Default Gateway Shows the current default gateway address.

DNS Server 1 Shows the current DNS Server 1 address.

DNS Server 2 Shows the current DNS Server 2 address.

Speaker Volume Shows the current speaker volume level.

Microphone Gain Shows the current microphone gain level.

SIP Mode is Shows the current status of the SIP mode.

Multicast Mode is Shows the current status of the

Multicast mode.

Event Reporting is Shows the current status of the Event Reporting mode.

Nightringer is Shows the current status of the Nightringer mode.

Primary SIP Server Shows the current status of the Primary SIP Server.

Backup Server 1 Shows the current status of Backup Server 1.

Backup Server 2 Shows the current status of Backup Server 2.

Click the Sa

Note: Y

Click on the Re

Operations Guide 930242A-D CyberData Corporation

ve button to save your configuration settings.

ou need to reboot for changes to take effect.

boot button to reboot the system.

Page 36

2.2.3 Configure the Device

1. Click the Device Configuration button to open the Device Configuration page. See Figure 2-

17.

Figure 2-17. Device Configuration Page

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Intercom Setup

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2. On the Device Configuration page, you may enter values for the parameters indicated in

Ta bl e 2-7.

Table 2-7. Device Configuration Parameters

Web Page Item Description

Volume Settings

Speaker Volume Type the desired Intercom volume level into this field.

Microphone Gain Type the desired microphone gain level into this field.

Relay Settings

Activate Relay with DTMF Code When selected, the relay can be activated with a DTMF

code.

DTMF Activation Code Type the desired DTMF activation code 

(25 character limit).

DTMF Activation Duration (in seconds) Type the desired DTMF activation duration (in seconds) (2

character limit [activation times now go up to 99 seconds]).

NOTE: A DTMF activation duration of 0 will toggle the relay indefinitely or until the activation code is sent again

Activate Relay During Ring When selected, the relay will be activated for as long as

the call is active.

NOTE: When the phone is set to Auto Answer, it will not ring and this option does nothing.

Activate Relay During Night Ring Check this box to activate the relay for as long as a Night

Ring tone is ringing.

Activate Relay While Call Active When selected, the relay will be activated for as long as

the call is active.

Activate Relay on Button Press When selected, the relay will be activated when the Call

Button is pressed.

Relay on Button Press Timeout (in seconds) Type the desired time (in seconds) that you want the relay

to activate after the Call Button is pressed (1 character limit).

Miscellaneous Settings

Auto-Answer Incoming Calls When selected, the device will automatically answer

incoming calls.

When Auto Answer is Off, the device will play a ringtone through the Intercom speaker until someone presses the button.

Button Lit When Idle When selected, the Call Button remains lit when idle.

Play Ringback Tone When selected, you will hear a ringback tone while making

a call.

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Installing the VoIP Intercom

Intercom Setup

Table 2-7. Device Configuration Parameters (continued)

Web Page Item Description

Enable Push to Talk This option is for noisy environments. When enabled, the

microphone will be muted normally. When the button is pressed and held, it will unmute the microphone and allow the operator to send audio back.

NOTE: When Enable Push to Talk is enabled, you cannot stop an active call with the call button. The device on the other end will need to end the call.

NOTE: Enable Push to Talk will not work on some older hardware.

Volu m e Boost When Volume Bo o s t is enabled, the device will play at a

higher volume at the risk of having the audio clip at very high levels.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Test Audio button to do an audio test. When the Tes t Audio button is pressed, you will hear a voice message for testing the device audio quality and volume.

Click on the Test Relay button to do a relay test.

Click on the Test Microphone button to do a microphone test. When the Test Microphone button is pressed, the following occurs:

1. The device will immediately start recording 3 seconds of audio.

2. The device will beep (indicating the end of recording).

3. The device will play back the recorded audio.

Click on the Reboot button to reboot the system.

Note You can change the Speaker Volume and Microphone Gain without rebooting the device.

You must save and reboot the device for other changes to take effect.

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2.2.4 Configure the Network Parameters

1. Click the Networking button to open the Network Configuration page (Figure 2-18).

Figure 2-18. Network Configuration Page

Installing the VoIP Intercom

Intercom Setup

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2. On the Network Configuration page, enter values for the parameters indicated in Ta bl e 2-8.

Table 2-8. Network Configuration Parameters

Web Page Item Description

Stored Network Settings

IP Addressing Select either DHCP IP Addressing or Static IP Addressing by

marking the appropriate radio button. If you select Static, configure the remaining parameters indicated in

Table 2-8. If you select DHCP,

go to Step 3.

IP Address Enter the Static IP address.

Subnet Mask Enter the Subnet Mask address.

Default Gateway Enter the Default Gateway address.

DNS Server 1 Enter the DNS Server 1 address.

DNS Server 2 Enter the DNS Server 2 address.

VLAN ID (0-4095) Enter the VLAN ID number.

Note: The device supports 802.11Q VLAN tagging support. The switch port connected to the device will need to be in “trunking mode” for the VLAN tags to propagate.

VLAN Priority (0-7) Enter the VLAN priority number.

DHCP Timeout

DHCP Timeout in seconds Enter the desired timeout duration (in seconds) that the device will

wait for a response from the DHCP server before defaulting back to the stored static IP address.

Note: A value of -1 will cause the device to retry indefinitely and a value of 0 will cause the device to reset to a default of 60 seconds.

Current Network Settings Shows the current network settings.

IP Address Shows the current Static IP address.

Subnet Mask Shows the current Subnet Mask address.

Default Gateway Shows the current Default Gateway address.

DNS Server 1 Shows the current DNS Server 1 address.

DNS Server 2 Shows the current DNS Server 2 address.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

3. You must click on the Save button and then the Reboot button for the changes to take effect.

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2.2.5 Configure the SIP Parameters

1. Click SIP Config to open the SIP Configuration page (Figure 2-19).

Note For specific server configurations, go to the following website address:

http://www.cyberdata.net/support/server/index.html

Figure 2-19. SIP Configuration Page

Installing the VoIP Intercom

Intercom Setup

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2. On the SIP Configuration page, enter values for the parameters indicated in Tab le 2-9.

Table 2-9. SIP Configuration Parameters

Web Page Item Description

Enable SIP Operation Enables or disables SIP operation.

SIP Settings

SIP Server Use this field to set the address (in dotted decimal notation or

as a canonical name) of the SIP registrar. This field can accept canonical names of up to 255 characters in length.

Backup SIP Server 1

Backup SIP Server 2

When the primary SIP Server goes offline and the device fails to register after the normal re-registration interval, the controller will fall back to using Backup SIP Server 1.

If Backup SIP Server 1 fails, the device will use Backup SIP Server 2.

If a higher priority SIP Server comes back online, the device will switch back to this server.

You can leave the Backup SIP Server 1 and Backup SIP Server 2 fields blank.

Use Cisco SRST When selected, the backup servers are handled according to

Cisco SRST (Survivable Remote Site Telephony).

Remote SIP Port Type the Remote SIP Port number (default 5060) 

(8 character limit).

Local SIP Port Type the Local SIP Port number (default 5060) 

(8 character limit).

Outbound Proxy Type the Outbound Proxy as either a numeric IP address in

dotted decimal notation or the fully qualified host name  (255 character limit [FQDN]).

Outbound Proxy Port Type the Outbound Proxy Port number (8 character limit).

SIP User ID Type the SIP User ID (up to 64 alphanumeric characters).

Authenticate ID Type the Authenticate ID 

(up to 64 alphanumeric characters).

Authenticate Password Type the Authenticate Password (up to 64 alphanumeric

characters).

Re-registration Interval (in seconds) The SIP Registration lease time in seconds.

Unregister on Reboot When selected, on boot, the device will first register with a

Disable rport discovery When selected, the device is prevented from including the

Operations Guide 930242A-D CyberData Corporation

For information about Point-to-Point Configuration, see

Section 2.2.5.2, "Point-to-Point Configuration".

SIP server with a expiration delay of 0 seconds. This has the effect of unregistering any current devices on this extension.

public WAN IP address in the contact information sent to remote SIP servers. This setting will generally only need to be enabled when using an SBC in conjunction with a remote SIP server.

Page 43

Installing the VoIP Intercom

Intercom Setup

Table 2-9. SIP Configuration Parameters (continued)

Web Page Item Description

Call Disconnection

Terminate call after delay (in seconds) Type the desired number of seconds that you want to

transpire before a call is terminated.

Note: A value of 0 will disable this function.

RTP Settings

RTP Port (even) Specify the port number used for the RTP stream after

establishing a SIP call. This port number has to be an even number and defaults to 10500.

Dial Out Settings

Dial Out Extension Type the dial out extension number (64 character limit).

Note: For information about dial-out extension strings and DTMF tones, see Section 2.2.5.1, "Dial Out Extension Strings

and DTMF Tones (using rfc2833)".

Extension ID Type the desired Extension ID (64 character limit).

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

3. You must click on the Save button and then the Reboot button for the changes to take effect.

2.2.5.1 Dial Out Extension Strings and DTMF Tones (using rfc2833)

On the SIP Configuration Page, dial out extensions support the addition of comma delimited pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three seconds aft seconds. A pause of one second will be sent after each numerical digit.

302 Dial out extension 302 and establish a call

302,2 Dial out extension 302 and establish a call, wait 3 seconds then send the

302,25,,,4,,1 Dial out extension 302 and establish a call, wait 3 seconds then send the

Note The ma

er a call is first established with a remote device. Subsequent commas will pause for 2

Table 2-10. Examples of Dial-Out Extension Strings

Extension String Resulting Action

DTMF tone '2'

DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1

ximum number of total characters in the dial-out field is 64.

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2.2.5.2 Point-to-Point Configuration

Intercom is set to NOT register with a SIP server

When the board is set to not register with a SIP server (see Figure 2-20), it's possible to set the intercom to dial out to a single endpoint.

In this case, the dial-out extension should be the IP address of the remote device. The Intercom can also receive Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point Mode.

Note Receiving point-to-point SiP calls may not work with all phones.

Figure 2-20. SIP Configuration Page Set to Point-to-Point Mode

Installing the VoIP Intercom

Intercom Setup

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2.2.5.3 Delayed DTMF

On the SIP Configuration page the dial out extension supports the addition of comma delimited pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three seconds after a call is first established with a remote device. Subsequent commas will pause for 2 seconds. A pause of one second will be sent after each numerical digit.

Extension String Resulting Action

302 Dial out extension 302 and establish a call

302,2 Dial out extension 302 and establish a call, wait 3 seconds then send the

302,25,,,4,,1 Dial out extension 302 and establish a call, wait 3 seconds then send the

Installing the VoIP Intercom

Table 2-11. Examples of Dial-Out Extension Strings

DTMF tone '2'

DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1

Intercom Setup

Note The ma

ximum number of total characters in the dial-out field is 25.

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Page 46

2.2.6 Configure the Nightringer Parameters

When the Nightringer is enabled, the Intercom will register as a second SIP extension. Registration does not have to be to the same server as the primary SIP registration. Any calls made to the Nightringer extension will cause the Intercom to play a ring tone. There is no way to answer this call. The Nightringer is designed to be used in buildings where calls made after hours are directed to a ring group.

1. Click on the Nightringer button to open the Nightringer Configuration page. See Figure 2-21.

Figure 2-21. Nightringer Configuration Setup

Installing the VoIP Intercom

Intercom Setup

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Installing the VoIP Intercom

Intercom Setup

2. On the Nightringer Configuration page, enter values for the parameters indicated in Ta bl e 2-12.

Table 2-12. Nightringer Configuration Parameters

Web Page Item Description

Enable Nightringer When the nightringer is enabled, the unit will attempt to

Nightringer Settings

SIP Server Type the SIP server represented as either a numeric IP

address in dotted decimal notation.

Remote SIP Port Type the Remote SIP Port number (default 5060)

(8 character limit).

Local SIP Port Type the Local SIP Port number (default 5060)

(8 character limit). Note: This v

alue cannot be the same as the Local SIP Port

found on the SIP Configuration Page.

Outbound Proxy Type the Outbound Proxy as either a numeric IP address in

tted decimal notation or the fully qualified host name 

do (255 character limit [FQDN]).

Outbound Proxy Port Type the Outbound Proxy Port number (5 character limit 

[values from 1 to 65535]).

User ID Typ e th e U

Authenticate ID Ty pe the A

ser ID (up to 64 alphanumeric characters).

uthenticate ID (up to 64 alphanumeric

characters).

Authenticate Password Typ e th e A

uthenticate Password (up to 64 alphanumeric

characters).

Re-registration Inter

val (in seconds) The SIP Registration lease time in seconds.

Click the Sa

Note: Y

Click on the Re

ve button to save your configuration settings.

ou need to reboot for changes to take effect.

boot button to reboot the system.

3. You must click on the Save button and then the Reboot button for the changes to take effect.

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2.2.7 Configure the Sensor Configuration Parameters

The door sensor (pins 5 and 6) on the header can be used to monitor a door's open or closed state. There is an option on the Sensor Configuration page to trigger on an open or short condition on these pins. The door sensor alarm will be activated when the Door Open Timeout parameter has been met.

The intrusion sensor is an optical sensor installed on the Intercom board and will be activated when the Intercom is removed from the case.

Each sensor can trigger up to five different actions:

• Flash the LED until the sensor is deactivated (roughly 10 times/second)

• Activate the relay until the sensor is deactivated

• Loop an audio file out of the Intercom speaker until the sensor is deactivated

• Call an extension and establish two way audio

• Call an extension and play a pre-recorded audio file

Note Calling a preset extension can be set up as a point-to-point call, but currently can't send

delayed DTMF tones.

Installing the VoIP Intercom

Intercom Setup

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Installing the VoIP Intercom

1. Click Sensor Config to open the Sensor Configuration page (Figure 2-22).

Figure 2-22. Sensor Configuration Page

Intercom Setup

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Installing the VoIP Intercom

Intercom Setup

2. On the Sensor Configuration page, enter values for the parameters indicated in Ta bl e 2-13.

Table 2-13. Sensor Configuration Parameters

Web Page Item Description

Door Sensor Settings

Door Sensor Normally Closed Select the inactive state of the door sensors.

Door Open Timeout (in seconds) Select the number of seconds that you want to pass before the

door sensor is activated.

Flash Button LED Check this box to flash the LED until the sensor is deactivated

(roughly 10 times/second).

Activate Relay Check this box to activate the relay until the sensor is deactivated.

Play Audio Locally Check this box to loop an audio file out of the Intercom speaker

until the sensor is deactivated.

Make call to extension Check this box to call a preset extension (once).

Play recorded audio Check this box to play a pre-recorded audio file (once).

Dial Out Extension Enter the desired dial-out extension number.

Dial Out ID Type the desired Extension ID (64 character limit).

Use this button to test the door sensor.

Intrusion Sensor Settings

Flash Button LED Check this box to flash the LED until the sensor is deactivated

(roughly 10 times/second).

Activate Relay Check this box to activate the relay until the sensor is deactivated.

Play Audio Locally Check this box to loop an audio file out of the Intercom speaker

until the sensor is deactivated.

Make call to extension Check this box to call a preset extension (once).

Play recorded audio Check this box to play a pre-recorded audio file (once).

Dial Out Extension Enter the desired dial-out extension number.

Dial Out ID Type the desired Extension ID (64 character limit).

Use this button to test the Intrusion sensor.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

3. You must click on the Save button and then the Reboot button for the changes to take effect.

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2.2.8 Configure the Multicast Parameters

The Multicast Configuration page allows the device to join up to ten paging zones for receiving ulaw/alaw encoded RTP audio streams.

A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.

Each multicast group is assigned a priority, allowing simultaneously arriving pages to be serviced based on importance. Multicast groups are compatible with IGMP through version 3. The device supports simultaneous SIP and Multicast.

1. Click on the Multicast Configuration button to open the Multicast Configuration page. See

Figure 2-23.

Figure 2-23. Multicast Configuration Page

Installing the VoIP Intercom

Intercom Setup

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2. On the Multicast Configuration page, enter values for the parameters indicated in Ta bl e 2-14.

Table 2-14. Multicast Configuration Parameters

Web Page Item Description

Enable Multicast Operation Enables or disables multicast operation.

Device Settings

Priority Indicates the priority for the multicast group. Priority 9 is the

highest (emergency streams). 0 is the lowest (background music). SIP calls are considered priority 4.5. See Section

2.2.8.1, "Assigning Priority" for more details.

Address Enter the multicast IP Address for this multicast group (15

character l

Port (range can be from 2000 to 65535) Enter the port number for this multicast group (5 character

limi

Note: The multicast ports have to be even values. The webpage will enforce this restriction.

Name Assign a descriptive name for this multicast group (25

character l

Beep When selected, the device will play a beep before multicast

dio is sent.

Click the Sa

Note: You need to reboot for changes to take effect.

Click on the Re

imit).

t).

imit).

ve button to save your configuration settings.

boot button to reboot the system.

3. You must click on the Save button and then the Reboot button for the changes to take effect.

2.2.8.1 Assigning Priority

The device will prioritize simultaneous audio streams according to their priority in the list.

If both SIP and Multicast is enabled, SIP audio streams are considered priority 4.5. SIP audio will interr

upt multicast streams with priority 0 through 4 and will be interrupted by multicast streams with

priority 5 through 9.

During priority 9 m

Note SIP calls

prioritized.

Ringtones and Nightringtones

Ringtones all play at the same priority level. This means that it is possible to have a nightring tone and a normal ringtone playing at the same time.

ulticast streams, the volume is set to maximum.

, multicast streams, ring tones, ringback tones, and nightring tones are all

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2.2.9 Configure the Audio Configuration Parameters

The Audio Configuration page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Intercom.

1. Click Audio Config to open the Audio Configuration page (Figure 2-24).

Figure 2-24. Audio Configuration Page

Installing the VoIP Intercom

Intercom Setup

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Installing the VoIP Intercom

Figure 2-25. Audio Configuration Page (continued)

Intercom Setup

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Installing the VoIP Intercom

Intercom Setup

2. On the Audio Configuration page, enter values for the parameters indicated in Ta bl e 2-15.

Table 2-15. Audio Configuration Parameters

Web Page Item

Description

Audio Files

0-9 The name of the audio configuration option is the same as the spoken

audio that plays on the board (24 character limit).

'0' corresponds to the spoken word “zero.”

'1' corresponds to the spoken word “one.”

'2' corresponds to the spoken word “two.”

'3' corresponds to the spoken word “three.”

'4' corresponds to the spoken word “four.”

'5' corresponds to the spoken word “five.”

'6' corresponds to the spoken word “six.”

'7' corresponds to the spoken word “seven.”

'8' corresponds to the spoken word “eight.”

'9' corresponds to the spoken word “nine.”

Dot Corresponds to the spoken word “dot.” (24 character limit)

Audiotest Corresponds to the message “This

is the CyberData IP speaker test

message...” (24 character limit)

Pagetone Corresponds to a simple tone used for beep on initialization and beep on

e (24 character limit).

pag

Your IP Address is Corresponds to the message “Your IP add

ress is...” (24 character limit).

Rebooting Corresponds to the spoken word “Rebooting” (24 character limit).

Restoring default Corresponds to the message “Restoring default” (24 character limit).

Ringback Tone This is the ringback tone that plays when calling a remote extension 

(24 character limit).

Ring Tone This is the tone that plays when set to ring when receiving a call 

(24 character limit).

Intrusion Sensor Triggered Corresponds to the message “Intrusion Sensor Triggered” 

(24 character limit).

Door Ajar Corresponds to the message “Door Ajar” (24 character

limit).

Night Ring Specifies the ringtone for nightring. By default this parameter uses the

same aud

The Br

io file that is selected for the Ring Tone parameter.

owse button will allow you to navigate to and select an audio file.

The Play button will play that audio file.

The Delete b

utton will delete any user uploaded audio and restore the

stock audio file.

ve button will download a new user audio file to the board once

The Sa you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files.

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2.2.9.1 User-created Audio Files

User created audio files should be saved in the following format:

RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz

You can use the free utility Audacity to convert audio files into this format. See Figure 2-26 through

Figure 2-28.

Figure 2-26. Audacity 1

Installing the VoIP Intercom

Intercom Setup

Figure 2-27. Audacity 2

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When you export an audio file with Audacity, save the output as:

WAV (Microsoft) signed 16 bit PCM

• WAV (Microsoft) signed 16 bit PCM.

Figure 2-28. WAV (Microsoft) signed 16 bit PCM

Installing the VoIP Intercom

Intercom Setup

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2.2.10 Configure the Event Parameters

Click the Event Config button to open the Event Configuration page (Figure 2-29). The Event Configuration page specifies a remote server that can be used to receive HTTP POST events

when actions take place on the board.

Figure 2-29. Event Configuration Page

Installing the VoIP Intercom

Intercom Setup

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Ta bl e 2-16 shows the web page items on the Event Configuration page.

Table 2-16. Event Configuration

Web Page Item Description

Enable Event Generation When selected, Event Generation is enabled.

Remote Event Server

Remote Event Server IP Type the Remote Event Server IP address. 

(64 character limit)

Remote Event Server Port Type the Remote Event Server port number.

(8 character limit)

Remote Event Server URL Type the Remote Event Server URL.

(127 character limit)

Events

Enable Button Events When selected, Button Events are enabled.

Enable Call Active Events When selected, Call Active Events are enabled.

Enable Call Terminated Events When selected, Call Terminated Events are enabled.

Enable Relay Activated Events When selected, Relay Activated Events are enabled.

Enable Relay Deactivated Events When selected, Relay Deactivated Events are enabled.

Enable Ring Events When selected, Ring Events are enabled.

Enable Night Ring Events When selected, there is a notification when the unit

receives a night ring.

Enable Multicast Start Events When selected, Multicast Start Events are enabled.

Enable Multicast Stop Events When selected, Multicast Stop Events are enabled.

Enable Power On Events When selected, Power On Events are enabled.

Enable Door Sensor Events When selected, Door Sensor Events are enabled.

Enable Intrusion Sensor Events When selected, Intrusion Sensor Events are enabled.

Enable 60 Second Heartbeat Events When selected, 60 Second Heartbeat Events are

enabled.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Test Event button to test an event.

Click on the Reboot button to reboot the system.

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2.2.10.1 Example Packets for Events

The server and port are used to point to the listening server and the 'Remote Event Server URL' is the destination URL (typically the script running on the remote server that's used to parse and process the POST events).

Note The XML is URL-encoded before transmission so the following examples are not completely

accurate.

Here are example packets for every event:

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata>

Installing the VoIP Intercom

Intercom Setup

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>HEARTBEAT</event> </cyberdata>

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 196 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>BUTTON</event> </cyberdata>

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 201 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_ACTIVE</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79

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User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata>

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RINGING</event> </cyberdata>

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded

Intercom Setup

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>MULTICAST_START</event> <index>8</index> </cyberdata>

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 233 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>MULTICAST_STOP</event> <index>8</index> </cyberdata>

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_ACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79

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User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata>

Intercom Setup

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2.2.11 Configure the Autoprovisioning Parameters

Autoprovisioning can be used to configure your device automatically on boot, after a periodic delay, after sitting idle for a period of time, or at a specified time.

The autoprovisioning file contains the board configuration in xml format. Autoprovisioned values in this file will override values stored in on-board memory.

The autoprovisioning file can be hosted with a tftp or a web server and by default is named according to the MAC address of the device (for example: 0020f7350058.config). The autoprovisioning filename can also be specified.

The device does not have a real time clock but can sync with a network time server on boot.

1. Click the Autoprovisioning button to open the Autoprovisioning Configuration page.  See Figure 2-30.

Figure 2-30. Autoprovisioning Configuration Page

Installing the VoIP Intercom

Intercom Setup

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2. On the Autoprovisioning Configuration page, you may enter values for the parameters indicated in Ta bl e 2-17.

Table 2-17. Autoprovisioning Configuration Parameters

Web Page Item

Description

Autoprovisioning

Enable Autoprovisioning See Section 2.2.11.1, "Autoprovisioning".

Get Autoprovisioning from DHCP See Section 2.2.11.1, "Autoprovisioning".

Download Protocol Allows you to select whether the autoprovisioning file is acquired

via TFTP or HTTP.

Autoprovisioning Server (IP Address) See Section 2.2.11.1, "Autoprovisioning" (15 character limit).

Autoprovisioning Filename Type the desired name for the autoprovisioning file.

Autoprovisioning Autoupdate  (in minutes)

Type the desired time (in minutes) that you want the

utoprovisioning feature to update (6 character limit).

Note: A value of 0 will disable this option.

Autoprovision at time (HHMMSS) Type the desired time of day that y

ou want the Autoprovisioning

feature to update (must be 6 characters).

Note: An empty value will disable this option.

Autoprovision when idle (in minutes > 10)

Type the desired time (in minutes greater than 10) that you want

utoprovisioning feature to update after a certain amount of

the A idle time (6 character limit).

Note: A value of 0 will disable this option.

Clock

NTP Server Allows you to select the NTP server (64 character limit).

Posix Timezone String See Section 2.2.11.2, "Time Zone Strings" (43 character limit).

Set Time with External NTP Server on boot

When selected, the time is set with an external NTP server when the device restarts.

Periodically update with time server When selected, the time is periodically updated with a time

ver.

ser

Time update period (in hours) Allows you to select the time updated period (in hours) 

(4 character limit).

Allows you to set the time from the NTP server.

Current Time

Current Time (UTC) in 24 hour format (HHMMSS)

Allows you to input the current time in the 24 hour format. (6 character limit)

Click on this button to set the clock after entering the current time

Click the Save button to save your configuration settings.

Note: Y

Click on the Re

ou need to reboot for changes to take effect.

boot button to reboot the system.

3. After changing the parameters, click the Save button.

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2.2.11.1 Autoprovisioning

Installing the VoIP Intercom

Intercom Setup

Autoprovisioning File

Get Autoprovisioning from DHCP

It is not necessary to set every option found in the autoprovisioning template. As long as the XML is valid, the file can contain any subset. Options not autoprovisioned will default to the values stored in the on board memory. For example if you only wanted to modify the device name, the following would be a valid autoprovisioning file:

<?xml version="1.0" encoding="utf-8" ?> <specific>

<DeviceName>auto Intercom</DeviceName>

</MiscSettings>

</specific>

When this option is checked, the device will automatically fetch its autoprovisioning server address from the DHCP server. The device will use the address specified in OPTION 150 (TFTP-servername) or OPTION 66. If both options are set, the device will use OPTION 150.

Refer to the documentation of your DHCP server for setting up OPTION 150.

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To set up a Linux DHCPD server to serve autoprovisioning information (in this case using both option 66 and 150), here's an example dhcpd.conf:

# dhcpd.conf # # Configuration file for ISC dhcpd (see 'man dhcpd.conf') # ddns-update-style ad-hoc;

option option-150 code 150 = ip-address;

subnet 10.0.0.0 netmask 255.0.0.0 { max-lease-time 120; default-lease-time 120;

option routers 10.0.0.1; option subnet-mask 255.0.0.0;

option domain-name "voiplab"; option domain-name-servers 10.0.0.1;

option time-offset -8; # Pacific Standard Time

option tftp-server-name "10.0.0.254";

Autoprovisioning Server (IP Address)

Autoprovisioning Autoupdate

Autoprovisioned Firmware Upgrades

option option-150 10.0.0.254;

range 10.10.0.1 10.10.2.1;}

Instead of using DHCP to provide the autoprovisioning tftp server address, you can specify an address manually.

When the device is set to autoprovision either after a period of time, or when idle, or at a time of day, the device will do the following:

• Re-download the autoprovisioning file.

• Compare this new file to the one downloaded on boot, and if it finds differences, force a system reset.

• After rebooting, the board will configure itself according to this new file.

An Autoprovisioned firmware upgrade only happens after a reboot, will take roughly three minutes, and the web page will be unresponsive during this time.

The 'FirmwareVersion' value in the xml file must match the version stored in the 'FirmwareFile'.

<FirmwareVersion>v6.5.1</FirmwareVersion> <FirmwareFile>651-intercom-uImage</FirmwareFile>

If these values are mismatched, the board can get stuck in a loop where it goes through the following sequence of actions:

1. The board downloads and writes a new firmware file.

2. After the next reboot, the board recognizes that the firmware version does not match.

3. The board downloads and writes the firmware file again.

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CyberData has timed a firmware upgrade at 140 seconds. Therefore, if you suspect the board is stuck in a loop, either remove or comment out the FirmwareVersion line in the XML file and let the board boot as it normally does.

Autoprovisioned Audio Files

Audio files are stored in non-volatile memory and an autoprovisioned audio file will only have to be downloaded once for each device. Loading many audio files to the device from the web page could cause it to appear unresponsive. If this happens, wait until the transfer is complete and then refresh the page.

The device uses the file name to determine when to download a new audio file. This means that if you used autoprovisioning to upload a file and then changed the contents of this file at the TFTP server, the device will not recognize that the file has changed (because the file name is the same).

Since audio files are stored in non-volatile memory, if autoprovisioning is disabled after they have been loaded to the board, the audio file settings will not change. You can force a change to the audio files on the board by clicking Restore Default on the Audio Configuration page or by changing the autoprovisioning file with “default” set as the file name.

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2.2.11.2 Time Zone Strings

The posix time zone string tells the internal date and time utilities how to handle daylight savings time for different time zones. Ta bl e 2-18 shows some common strings.

Time Zone Time Zone String

US Pacific time PST8PDT,M3.2.0/2:00:00,M11.1.0/2:00:00

US Mountain time MST7MDT,M3.2.0/2:00:00,M11.1.0/2:00:00

US Eastern Time EST5EDT,M3.2.0/2:00:00,M11.1.0/2:00:00

Phoenix Arizona

US Central Time CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00

a.Phoenix, Arizona does not use daylight savings time.

Ta bl e 2-19 shows a breakdown of the parts that constitute the following time zone string:

● CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00

Installing the VoIP Intercom

Intercom Setup

Table 2-18. Common Time Zone Strings

MST7

Table 2-19. Time Zone String Parts

Time Zone String

Meaning

Part

CST6CDT The time zone offset from GMT and three character identifiers for the time zone.

CST Central Standard Time

6 The (hour) offset from GMT/UTC

CDT

Central Daylight Time

M3.2.0/2:00:00 The date and time when daylight savings begins.

M3 The third month (March)

.2 The 2nd occurrence of the day (next item) in the month

.0 Sunday

/2:00:00

Time of day to change

M11.1.0/2:00:00 The date and time when daylight savings ends.

M11 The eleventh month (November)

.1 The 1st occurrence of the day (ne

xt item) in the month

.0 Sunday

/2:00:00 Time of day to change

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PST8PDT,M3.2.0/2:00:00,M11.1.0/2:00:00

Three or four character time zone identifier at the beginning of the time zone string. The identifier can be any three or four letter or number combination chosen by the user.

Intercom Setup

Time Zone String Examples

Time Zone Identifier

Ta bl e 2-20 has some more examples of time zone strings.

Table 2-20. Time Zone String Examples

Time Zone Time Zone String

Tokyo

Berlin

IST-9

CET-1MET,M3.5.0/1:00,M10.5.0/1:00

a.Tokyo does not use daylight savings time. b.For Berlin, daylight savings time starts on the last Sunday in March at 01:00 UTC, and ends on the last Sunday in October at 01:00 UTC, and is one hour ahead of UTC.

A user-definable three or four character time zone identifier (such as PST, EDT, IST, MUT, etc) is needed at the beginning of the posix time zone string to properly set the time. However, the specific letters or numbers used for the time zone identifier are not important and can be any three or four letter or number combination that is chosen by the user. However, the time zone identifier cannot be blank.

Figure 2-31. Three or Four Character T

ime Zone Identifier

You can also use the following URL when a certain time zone applies daylight savings time:

http://www.timeanddate.com/time/dst/2011.html

World GMT Table

Ta bl e 2-21 has information about the GMT time in various time zones.

Table 2-21. World GMT Table

Time Zone City or Area Zone Crosses

GMT-12 Eniwetok

GMT-11 Samoa

GMT-10 Hawaii

GMT-9 Alaska

GMT-8 PST, Pacific US

GMT-7 MST, Mountain US

GMT-6 CST, Central US

GMT-5 EST, Eastern US

GMT-4 Atlantic, Canada

GMT-3 Brazilia, Buenos Aries

GMT-2 Mid-Atlantic

GMT-1 Cape Verdes

GMT Greenwich Mean Time, Dublin

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Table 2-21. World GMT Table (continued)

Time Zone City or Area Zone Crosses

GMT+1 Berlin, Rome

GMT+2 Israel, Cairo

GMT+3 Moscow, Kuwait

GMT+4 Abu Dhabi, Muscat

GMT+5 Islamabad, Karachi

GMT+6 Almaty, Dhaka

GMT+7 Bangkok, Jakarta

GMT+8 Hong Kong, Beijing

GMT+9 Tokyo, Osaka

GMT+10 Sydney, Melbourne, Guam

GMT+11 Magadan, Soloman Is.

GMT+12 Fiji, Wellington, Auckland

Installing the VoIP Intercom

Intercom Setup

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GENERAL ALERT

Intercom Setup

2.3 Upgrade the Firmware and Reboot the Intercom

Note To guard against failed firmware upgrades, units shipped from CyberData with firmware

version 5.1.2 and later feature a built-in "fail safe" mechanism. Note that field upgrading earlier units with v5.x.x will not allow for this feature.

Note Any units that have shipped with firmware version 6.0.0 or later will not be able to run

firmware that is version 5.1.2 or earlier.

Caution

When upgrading to firmware version 6.x.x from version 5.x.x or earlier, your device configuration settings will be lost because the way that the device stores the configuration settings is different in version 6.x.x.

To upload the firmware from your computer:

1. Retrieve the latest Intercom firmware file from the VoIP Intercom Downloads page at:

http://www.cyberdata.net/products/voip/digitalanalog/intercom/downloads.html

2. Unzip the firmware version file. This file may contain the following:

• Firmware file

• Release notes

3. Log in to the Intercom home page as instructed in Section 2.2.2, "Log in to the Configuration

Home Page".

4. Click the Update Firmware button to open the Upgrade Firmware page. See Figure 2-32.

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Figure 2-32. Upgrade Firmware Page

Installing the VoIP Intercom

Intercom Setup

5. Select Browse, and then navigate to the location of the Intercom firmware file.

6. Click S

Note This starts the upg

ubmit.

rade process. Once the Intercom has uploaded the file, the Uploading

Firmware countdown page appears, indicating that the firmware is being written to flash.

The Intercom will automatically reboot when the upload is complete. When the countdown finishes, the Upgrade Firmware page will refresh. The uploaded firmware filename should be displayed in the system configuration (indicating successful upload and reboot).

Ta bl e 2-22 shows the web page items on the Upgrade Firmware page

Table 2-22. Firmware Upgrade Parameters

Web Page Item

File Upload

Firmware Version Shows the current firmware version.

Use the Br Intercom firmware file that you want to upload.

Click on the Submit button to automatically upload the selected firmware and reboot the system.

owse button to navigate to the location of the

Description

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2.3.1 Reboot the Intercom

Reboot

To reboot a Intercom, log in to the web page as instructed in Section 2.2.2, "Log in to the

Configuration Home Page".

1. Click Reboot (Figure 2-33). A normal restart will occur.

Figure 2-33. Reboot System Section

Installing the VoIP Intercom

Intercom Setup

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2.4 Command Interface

Some functions on the device can be activated using simple POST commands to the web interface. The examples in can send HTTP POST commands to the device should work.

2.4.1 Command Interface Post Commands

Note These commands require an authenticated session (a valid username and password to

work).

Device Action HTTP Post Command

Trigger relay (for configured delay) wget --user admin --password admin --auth-no-challenge --quiet -

Place call to extension (example: extension 130) wget --user admin --password admin --auth-no-challenge --quiet -

Place point-to-point callb  (example: IP phone address = 10.0.3.72)

Terminate active call wget --user admin --password admin --auth-no-challenge --quiet -

Force reboot wget --user admin --password admin --auth-no-challenge --quiet -

Test Audio button

Announce IP address wget --user admin --password admin --auth-no-challenge --quiet -

Play the "0" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Play the "1" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Play the "2" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Play the "3" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Ta bl e 2-23 use the free unix utility, wget commands. However, any program that

Table 2-23. Command Interface Post Commands

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "test_relay=yes"

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "call=130"

wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "call=10.0.3.72"

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "terminate=yes"

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "reboot=yes"

wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "test_audio=yes"

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "speak_ip_address=yes"

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_0=yes"

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_1=yes"

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_2=yes"

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_3=yes"

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Table 2-23. Command Interface Post Commands (continued)

Device Action HTTP Post Command

Play the "4" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_4=yes"

Play the "5" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_5=yes"

Play the "6" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_6=yes"

Play the "7" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_7=yes"

Play the "8" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_8=yes"

Play the "9" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_9=yes"

Play the "Dot" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_d=yes"

Play the "Audio Test" audio file (from Audio Config) wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_audiotest=yes"

Play the "Page Tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_pagetone=yes"

Play the "Your IP Address Is" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_youripaddressis=yes"

Play the "Rebooting" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_rebooting=yes"

Play the "Restoring Default" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_restoringdefault=yes"

Play the "Ringback tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_ringback=yes"

Play the "Ring tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_ringtone=yes"

Play the "Intrusion Sensor Triggered" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Play the "Door Ajar" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Operations Guide 930242A-D CyberData Corporation

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_intrusionsensortriggered=yes"

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_doorajar=yes"

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