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The IP Endpoint Company
CyberData Corporation930242A-DOperations Guide
Revision Information
Revision 930242A-D, which was released on October 3, 2014 and corresponds to firmware version
6.5.1, has the following changes:
•Updates Figure 2-1, "VoIP Intercom Connections".
Browsers Supported
The following browsers have been tested against firmware version 6.5.1:
• Internet Explorer (version: 10)
• Firefox (also called Mozilla Firefox) (version: 23.0.1)
• Chrome (version: 29.0.154.66 m)
• Safari (version: 5.1.7)
Operations Guide930242A-DCyberData Corporation
Important Safety Instructions
GENERAL ALERT
GENERAL ALERT
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
13. Prior to installation, consult local building and electrical code requirements.
14. WARNING: The VoIP Intercom enclosure is not rated for any AC voltages!
Warn in g
Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.
Warn in g
Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the floor/wall in accordance with the installation instructions.
CyberData Corporation930242A-DOperations Guide
Pictorial Alert Icons
GENERAL ALERT
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
General Alert
This pictoral alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the
hazard.
Ground
This pictoral alert indicates the Earth grounding connection point.
Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).
The safety guidelines for the equipment in this manual do not purport to address all the safety issues
of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
health practices and determine the applicability of regulatory limitations prior to use. Potential safety
hazards are identified in this manual through the use of words Danger, Warning, and Caution, the
specific hazard type, and pictorial alert icons.
CyberData Corporation930242A-DOperations Guide
Contents
Chapter 1 Product Overview 1
1.1 How to Identify This Product .....................................................................................................1
1.2 Typical System Installation .......................................................................................................2
1.3 Product Features ......................................................................................................................4
Provides an intuitive user interface for easy system configuration and verification of Intercom
operations.
● DHCP Client
Dynamically assigns IP addresses in addition to the option to use static addressing.
● TFTP Client
Facilitates hosting for the Autoprovisioning configuration file.
● RTP
● RTP/AVP - Audio Video Profile
● Facilitates autoprovisioning configuration values on boot
● Audio Encodings
PCMU (G.711 mu-law)
PCMA (G.711 A-law)
Packet Time 20 ms
Product Overview
How to Identify This Product
5
1.5 Supported SIP Servers
Go to the following link to find the VoIP Intercom product page which will have information on how to
configure the VoIP Intercom for various supported SIP servers:
Figure 1-6. Dimensions—Size of Unit Without Gang Box
5.000 [127.0]
5.000 [127.0]
1.985 [50.4]
4.200 [106.7]
4.200 [106.7]
DIMENSIONS ARE IN INCHES [MILLIMETER]
Product Overview
How to Identify This Product
8
Operations Guide930242A-DCyberData Corporation
2 Installing the VoIP Intercom
2.1 Parts List
Ta bl e 2-1 illustrates the SiP VoIP and PoE Speaker parts.
Table 2-1. Parts List
QuantityPart NameIllustration
1Intercom Assembly
9
1Installation Quick Reference Guide
1Intercom Mounting Accessory Kit
Operations Guide930242A-DCyberData Corporation
2.1 Intercom Setup
GENERAL ALERT
6
5
4
3
2
1
Alternate Power Input:1 = +5V at 1000 mA2 = Power Ground
Relay Contact:(2A at 30 VDC or 0.4A at 125 VAC
3 = Normally Open Common4 = Normally Open Contact5 = Door Sense Input6 = Door Sense Ground Reference
J3
Term i nal Blo ck
Wire in,
3
4
up to 16 AWG
accept wire range
for continuous loads)
Accepts 16 AWG
gauge wire
Relay Contact:
(1A at 30 VDC for continuous loads)
3 = Normally Open Common
4 = Normally Open Contact
5 = Door Sense Input
6 = Door Sense Ground Reference
2 = Power Ground*
1 = +8 to +12VDC at 1000 mA
3
4
Alternate Power Input:
*Contacts 1 and 2 on the J3 terminal block are only for
powering the Intercom from a non-PoE +12VDC power
source as an alternative to Network PoE power. Use of
these contacts for any other purpose will damage the
Intercom and void the product warranty.
2.1.1 VoIP Intercom Connections
Figure 2-1 shows the pin connections on the J7 (terminal block). This terminal block can accept
16 AWG gauge wire.
NoteAs an alternative to using PoE power, you can supply 5 VDC at 1000 mA into the terminal
block.
Caution
Equipment Hazard: Contacts 1 and 2 on the J3 terminal block are only for
powering the Intercom from a non-PoE +12VDC power source as an alternative to
Network PoE power. Use of these contacts for any other purpose will damage the
Intercom and void the product warranty.
Figure 2-1. VoIP Intercom Connections
Installing the VoIP Intercom
Intercom Setup
10
Operations Guide930242A-DCyberData Corporation
2.1.2 Connecting the Intercom to the Auxiliary Relay
GENERAL ALERT
GENERAL ALERT
GENERAL ALERT
GENERAL ALERT
Warning
Electrical Hazard: The VoIP Intercom enclosure is not rated for any AC
voltages.
Warning
Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.
Warning
Electrical Hazard: To prevent injury, this apparatus must be securely attached
to the floor/wall in accordance with the installation instructions.
Installing the VoIP Intercom
Intercom Setup
11
Warning
Electrical Hazard: The relay contacts are dry and provided for a normally
open and momentarily closed configuration. Neither the alternate power input
nor PoE power can be used to drive a door strike.
The VoIP Intercom incorporates an on-board relay which enables users to control an external relay
for activating an auxiliary device such as an electric door strike (see
Intercom to the Auxiliary Relay").
The Intercom relay contacts are limited to 1A at 30 VDC. The Intercom relay activation time is
selectable through the web interface and is controlled by DTMF tones generated from the phone
being called. The DTMF tones are selectable from the web interface as well.
NoteThe three digit code for the auxiliary relay must be sent in conformance with RFC2833
DTMF generation.
Figure 2.1.2, "Connecting the
Operations Guide930242A-DCyberData Corporation
Installing the VoIP Intercom
Intercom Setup
Operations Guide930242A-DCyberData Corporation
12
Figure 2-2. Auxiliary Relay Wiring Diagram
+
-
DC
POWER SUPPLY
30 VDC @ 1A
MAX.
IN
Switching Diode
High PIV UltraFast
Solid State
or
Mechanical
Relay
Controlled Device
Depending Upon
AC or DC rated
Output Contacts
Requirements
Power Source
AC or DC
Controlled Device
Such As
Electric Door Strike
or
Strobe Light
( )
OUT
Example of External Relay (not supplied)
Intercom PCB
Auxiliary Relay Wiring Contacts
1
2
3
4
VoIP Intercom
5
6
2.1.3 Identifying the VoIP Intercom Connectors
See the following Figures and Tables to identify the connectors and functions.
Figure 2-3. J2, J5, and J6 Connector Locations
Installing the VoIP Intercom
Intercom Setup
13
.
Table 2-2. Connector Functions
ConnectorFunction
J2Call Button. LED Interface
J5Microphone Interface
J6Speaker Interface
Operations Guide930242A-DCyberData Corporation
Figure 2-4. Connector Locations
Installing the VoIP Intercom
Intercom Setup
14
Table 2-3. Connector Functions
ConnectorFunction
J1PoE Network Connection (RJ-45 ethernet)
J3Terminal Block (see Figure 2-1)
J4Factory Only
J8Factory Only
JP0Factory Only
JP1Factory Only
JP2Factory Only
JP3Factory Only
JP4Factory Only
JP5Factory Only
JP6Factory Only
JP7Factory Only
JP8Factory Only
JP9Factory Only
JP10Disables the intrusion sensor when installed.
SW1RTFM (see Section 2.1.6, "RTFM Button")
Operations Guide930242A-DCyberData Corporation
2.1.4 Call Button and the Call Button LED
Call Button and Call Button LED
2.1.4.1 Calling with the The Call Button
•You may initiate a call by pressing the Call button.
•An active call is indicated by the Call Button LED blinking at one second intervals.
•The intercom can automatically answer an incoming call.
•You can press the call button to terminate an active call.
2.1.4.2 Call Button LED Function
•Upon initial power or reset, the call button LED will illuminate.
•While the software is setting up the network, the call button led will blink rapidly (10 times/
second).
•When the software has finished initialization the Call Button LED will blink twice.
•When a call is established (not just ringing), the Call Button LED will blink.
•On the Device Configuration Page, there is an option called Button Lit When Idle. This option
sets the normal state for the call button led. The Call Button LED will still blink during
initialization and calls.
•The Call Button LED will flash briefly at the beginning of RTFM mode.
Installing the VoIP Intercom
Intercom Setup
15
Figure 2-5. Call Button and Call Button LED
Operations Guide930242A-DCyberData Corporation
2.1.5 Network Connectivity, and Data Rate
Link
Activity
Ethernet
When you plug in the Ethernet cable or power supply:
•The square, green Link light above the Ethernet port indicates that the network connection has
been established (see
auto-negotiated baud rate:
•This light is yellow at 10 Mbps.
•It is orange at 100 Mbps.
Figure 2-6 and Figure 2-7). The Link light changes color to confirm the
Figure 2-6. Network Connector Prior to Installation
Installing the VoIP Intercom
Intercom Setup
16
Operations Guide930242A-DCyberData Corporation
2.1.5.1 Verify Network Activity
The square, yellow Activity light blinks when there is network activity.
Figure 2-7. Network Connector
Installing the VoIP Intercom
Intercom Setup
17
Operations Guide930242A-DCyberData Corporation
2.1.6 RTFM Button
GENERAL ALERT
When the Intercom is operational and linked to the network, use the Reset Test Function
Management (R
pins (see JP11 in Figure 2-9) on the Intercom board to announce and confirm the Intercom's IP
Address and test the audio is working. Your intercom will have an RTMF button or a JP11 jumper but
n
ot both.
Installing the VoIP Intercom
Intercom Setup
Caution
Your intercom will have either an RTFM button or two jumper pins labeled JP11
on the circuit board. If your intercom does not have an RTFM button, use JP11
for IP address announcement and factory reset functions. Intercoms with JP11
jumper pins instead of an SW1 switch correspond to part numbers 010935A,
010935B, 010935C, 010935D, and 010935E. You will need a jumper shunt to
place over the JP11 jumper pins per the instructions below. Intercoms with an
RTFM button correspond to part number 010935F.
TFM) button (see SW1 in Figure 2-8) or place a jumper shunt on the JP11 jumper
18
NoteYou must do these tests prior to
Figure 2-8. RTFM Button (SW1)
final assembly.
Operations Guide930242A-DCyberData Corporation
Figure 2-9. Jumper on JP11
Installing the VoIP Intercom
Intercom Setup
19
Operations Guide930242A-DCyberData Corporation
2.1.7 Announcing the IP Address
To announce a device’s current IP address, first determine if you have an Intercom with an RTFM
button (see SW1 in
•If you have an Intercom that has an RTFM button, then see Section 2.1.7.1, "Intercom with an
RTFM Button".
•If you have an Intercom that has a jumper and does not have an RTFM button, then see Section
2.1.7.2, "Intercom with a Jumper and No RTFM Button".
2.1.7.1 Intercom with an RTFM Button
1. If you have an Intercom with an RTFM button, then press and hold the RTFM button (see SW1
Figure 2-10) until the IP address is announced.
in
2. Release the Call Button after the IP address is announced.
Figure 2-10), and then do one of the following:
Figure 2-10. RTFM Button (SW1 Button)
Installing the VoIP Intercom
Intercom Setup
20
Operations Guide930242A-DCyberData Corporation
2.1.7.2 Intercom with a Jumper and No RTFM Button
1. If you have an Intercom with a jumper and no RTFM button, then install a jumper on JP11. See
JP11 in
2. Wait until the IP address is announced.
3. Remove the jumper and restart the unit.
Figure 2-11.
Figure 2-11. Jumper on JP11
Installing the VoIP Intercom
Intercom Setup
21
2.1.8 Restore the Factory Default Settings
When troubleshooting configuration problems, it is sometimes convenient to restore the device to a
known state. To restore the factory default settings on your device, do one of the following:
•If you have an Intercom that has an RTFM Button, then see Section 2.1.8.1, "Intercom with an
RTFM Button".
•If you have an Intercom that has a jumper and does not have an RTFM button, then see Section
2.1.8.2, "Intercom with a Jumper".
NoteEach Intercom is delivered with factory set default values.
NoteThe device will use DHCP to obtain the new IP address (DHCP-assigned address or default
to 10.10.10.10 if a DHCP server is not present).
Operations Guide930242A-DCyberData Corporation
2.1.8.1 Intercom with an RTFM Button
Complete the following steps to restore defaults on an Intercom that has an RTFM button:
1. Press and hold the RTFM button (SW1 in Figure 2-12) until the Intercom announces the IP
address.
Figure 2-12. RTFM Button (SW1 Button)
Installing the VoIP Intercom
Intercom Setup
22
Operations Guide930242A-DCyberData Corporation
2. The Call Button LED (see Figure 2-13) on the front will blink quickly.
Call Button and Call Button LED
3. Press and hold the Call Button until "restoring defaults" is announced.
Figure 2-13. Call Button and Call Button LED
Installing the VoIP Intercom
Intercom Setup
23
4. Release the Call Button and wait for the Intercom to reboot.
Operations Guide930242A-DCyberData Corporation
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