VoIP Ceiling Speaker
Operations Guide
Part #010844
930095D
CyberData Corporation
2555 Garden Road
Monterey, CA 93940
(831) 373-2601
PoE VoIP Speaker Operations Guide 930095D
Part # 010844
COPYRIGHT NOTICE:
© 2006, CyberData Corporation, ALL RIGHTS RESERVED.
This manual and related materials are the copyrighted property of CyberData Corporation. No part
of this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or
such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to
make changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by
third parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.
Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.
Phone: (831) 373-2601
Technical Support Ext. 333
support@cyberdata.net
Fax: (831) 373-4193
Company and product information at www.cyberdata.net
CyberData Corporation 930095D Operations Guide
Revision History
Revision Date Released Description of Changes
D 10-30-2006 Updates screen captures of the Speaker Setup web pages.
Adds notes that tell the customer to make sure that the PC is
on the same IP network as the speaker prior to speaker
configuration.
Adds Tables that describe each of the configurable parameters
and buttons on the IP Speaker Setup web pages.
Adds steps that tell the customer to “Save Settings” after
completing configuration settings.
Adds Revision History table.
Moves the “Mounting the Speaker section to Chapter 3.
CyberData Corporation 930095D Operations Guide
CyberData Corporation 930095D Operations Guide
Contents
Chapter 1 Product Overview 1
1.1 Typical System Installation ...................................................................................................................1
1.2 Product Features .....................................................................................................................................2
1.3 Supported Protocols ..............................................................................................................................2
1.4 Supported SIP Servers ...........................................................................................................................2
1.5 Product Specifications ...........................................................................................................................3
Chapter 2 Installing the VoIP Ceiling Speaker 5
2.1 Parts List ..................................................................................................................................................5
2.2 Speaker Setup .........................................................................................................................................5
2.3 Configure the Speaker Parameters .....................................................................................................9
2.4 Upgrade the Firmware and Reboot the Speaker .............................................................................18
2.5 Restore the Factory Default Settings .................................................................................................21
i
2.2.1 Connect Power to the Speaker .................................................................................................6
2.2.2 Confirm that the Speaker is Operational and Linked to the Network ...............................7
2.2.3 Confirm the IP Address, Test the Audio, and Check the Volume .......................................8
2.2.4 Adjust the Volume ......................................................................................................................9
2.3.1 Log in to the Configuration Home Page ................................................................................10
2.3.2 Configure the Network Parameters ......................................................................................12
2.3.3 Set up the Speaker .....................................................................................................................14
2.3.4 Configure the SIP Parameters .................................................................................................15
2.4.1 Reboot the Speaker ..................................................................................................................20
Chapter 3 Mounting the Speaker 23
3.0 Mount the Speaker ..............................................................................................................................23
Chapter 4 Setting up a TFTP Server 27
4.0 Set up a TFTP Server ............................................................................................................................27
4.0.1 In a LINUX Environment .........................................................................................................27
4.0.2 In a Windows Environment ....................................................................................................27
4.0.3 In a Solarwinds Server Environment ....................................................................................27
Chapter 5 Troubleshooting/Technical Support 29
5.1 Frequently Asked Questions (FAQ) ..................................................................................................29
5.2 Documentation .....................................................................................................................................29
5.3 Contact Information .............................................................................................................................29
5.4 Warranty ................................................................................................................................................30
Index 31
Operations Guide 930095D CyberData Corporation
Contents
ii
CyberData Corporation 930095D Operations Guide
1 Product Overview
The Voice-over-IP (VoIP) Ceiling Speaker uses a single cable to connect to existing LANs, and
Session Initiation Protocol (SIP) to broadcast messages over your public address system. The small
footprint and low height makes this an ideal speaker to discreetly mount almost anywhere.
1.1 Typical System Installation
Figure 1 illustrates how the VoIP Ceiling Speakers are normally installed as part of a public address
system.
Figure 1. Public Address System
1
802.3af PoE compliant Hub
SIP Server
PoE VoIP Speakers
Operations Guide 930095D CyberData Corporation
VoIP Phone
Product Overview
2
1.2 Product Features
●
SIP compliant
●
Dual speeds of 10 Mbps and 100 Mbps
●
802.3af compliant
●
High efficiency speaker driver
●
Web-based configuration
●
External volume control
●
Small footprint
●
Web-based firmware upgrades
1.3 Supported Protocols
The IP Speaker supports:
● SIP
● HTTP Web-based configuration
Provides an intuitive user interface for easy system configuration and verification of speaker
operations.
● DHCP Client
Dynamically assigns IP addresses in addition to the option to use static addressing.
● TFTP Client
Facilitates Web-based firmware upgrades of the latest speaker capabilities.
● RTP
● RTP/AVP - Audio Video Profile
● Audio Encodings
PCMU (G.711 mu-law)
PCMA (G.711 A-law)
Packet Time 20 ms
1.4 Supported SIP Servers
The following link contains information on how to configure the speaker for the supported SIP
servers:
http://www.CyberData.net/support/voip
CyberData Corporation 930095D Operations Guide
1.5 Product Specifications
Category Specification
Sensitivity 96dB/1W/1M S.P. Level
Output 8 Watts Peak Power
Port Baud Rate 10/100 Mbps
Power Requirement 802.3af compliant
Protocol SIP
Part Number 010844
Dimensions 9" x 2.4"
Weight 1.6 lbs./shipping weight of 2.5 lbs.
Product Overview
3
Operations Guide 930095D CyberData Corporation
Product Overview
4
CyberData Corporation 930095D Operations Guide
2 Installing the VoIP Ceiling Speaker
2.1 Parts List
Ta bl e 2-1 illustrates the parts for each speaker and includes kits for the drop ceiling and drywall
mounting.
Note The Template for Speaker and Screw Holes is located on the last page of the Installation Quick
Reference that is included in the packaging with each speaker.
Table 2-1. Parts List
Quantity Part Name Illustration
1 Speaker Assembly
5
1 Installation Quick Reference Guide
1 Speaker Mounting Accessory Kit
2.2 Speaker Setup
Set up and configure each speaker before you mount it.
CyberData delivers each speaker with the following factory set default values:
Parameter Factory Default Setting
(Part #070054A)
Table 2-2. Factory Default Settings
IP Addressing static
IP Address 192.168.3.10
Web Access Username admin
Web Access Password admin
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Installing the VoIP Ceiling Speaker
6
Table 2-2. Factory Default Settings (continued)
Parameter Factory Default Setting
Subnet Mask 255.255.255.0
Default Gateway 192.168.3.1
2.2.1 Connect Power to the Speaker
Figure 2-1 and Figure 2-2 illustrates how to connect the VoIP Ceiling Speaker to a 802.3af compliant
ethernet hub (Figure 2-1) or a PoE Injector (Figure 2-2) via a Cat 5 Ethernet Connector.
Note If a 802.3af compliant ethernet hub is not available, you will need a PoE Injector, part
#010867A (ordered separately). A PoE Injector is a power supply solution for those who
have a standard hub.
Figure 2-1. 802.3af Compliant Ethernet Hub
Figure 2-2. PoE Injector
PoE Injector (Part #010867A)
Non PoE Hub
CyberData Corporation 930095D Operations Guide
Installing the VoIP Ceiling Speaker
2.2.2 Confirm that the Speaker is Operational and Linked to the Network
After connecting the speaker to the 802.3af compliant ethernet hub, the LEDs on the speaker face
confirm that the speaker is operational and linked to the network.
Figure 2-3. Status and Activity LEDs
Network
Link/Activity
(Yellow)
7
2.2.2.1 Status LED
After supplying power to the speaker:
Speaker
Status
(Green)
1. The green Status LED illuminates after approximately five seconds to indicate the start of the
firmware verification and load process.
2. After approximately 15 seconds, the Status LED begins to blink at one second intervals to
indicate the start of the firmware boot process.
3. After approximately 35 seconds, the speaker beeps once to indicate that it is operational.
4. The Status LED will continue to blink at one second intervals to indicate normal operation.
2.2.2.2 Link LED
● The Link LED is illuminated when the network link to the speaker is established.
● The Link LED blinks to indicate network traffic.
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Installing the VoIP Ceiling Speaker
8
2.2.3 Confirm the IP Address, Test the Audio, and Check the Volume
When the speaker is operational and linked to the network, use the Reset Test Function
Management (RTFM) switch (
IP Address, test that the audio is working, and check the volume.
Figure 2-4) on the speaker face to announce and confirm the speaker’s
Figure 2-4. RTFM Switch
RTFM switch
To announce a speaker’s current IP address:
1. Press and hold the RTFM switch until it beeps (after one second).
2. Release the switch to hear the IP address announcement, and check the speaker volume.
Note The speaker will announce it's default IP address (192.168.3.10).
CAUTION Pressing and holding the RTFM switch for longer than 20 seconds will restore the
speaker to the factory default settings. See
CyberData Corporation 930095D Operations Guide
Section 2.5, "Restore the Factory Default Settings".
2.2.4 Adjust the Volume
To adjust the speaker volume, turn the Vo l u me dial (Figure 2-5) on the speaker face.
Figure 2-5. Volume Control
Installing the VoIP Ceiling Speaker
Volume control
9
2.3 Configure the Speaker Parameters
To configure the speaker online, use a standard web browser.
Configure each speaker and verify its operation before you mount it. When you are ready to mount a
speaker, refer to
All speakers are initially configured with the following default IP settings:
When configuring more than one speaker, attach the speakers to the network and configure one at a
time to avoid IP address conflicts.
Parame ter Factory Default Setting
IP Addressing static
IP Address 192.168.3.10
Web Access Username admin
Operations Guide 930095D CyberData Corporation
Chapter 3, “Mounting the Speaker” for instructions.
Table 2-3. Factory Default Settings
Installing the VoIP Ceiling Speaker
10
Table 2-3. Factory Default Settings (continued)
Parame ter Factory Default Setting
Web Access Password admin
Subnet Mask 255.255.255.0
Default Gateway 192.168.3.1
2.3.1 Log in to the Configuration Home Page
1. Open your browser to the speaker IP address.
For the initial configuration of the speaker, open your browser to the default IP address:
http://192.168.3.10
Note Make sure that the PC is on the same IP network as the speaker.
2. When prompted, use the following default Web Access Username and Web Access Password
to access the Home Page (
Web Access Username: admin
Web Access Password: admin
Figure 2-6):
Figure 2-6. Home Page
CyberData Corporation 930095D Operations Guide
Installing the VoIP Ceiling Speaker
3. On the Home Page, review the setup details and navigation buttons described in Ta bl e 2-4.
Table 2-4. Home Page Overview
Web Page Item Description
Serial # Device serial number.
Ethernet Address Device ethernet address.
IP Addressing Shows the current IP addressing setting (DHCP or static).
IP Address Shows the current IP address.
Subnet Mask Shows the current subnet mask address.
Default Gateway Shows the current default gateway address.
Link to the Speaker Setup web page.
Link to the Network Setup web page.
Link to the SIP Setup web page.
11
Link to the Upgrade Firmware web page.
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Installing the VoIP Ceiling Speaker
12
2.3.2 Configure the Network Parameters
1. Click the Network Setup button to open the Network Setup page (Figure 2-7).
Figure 2-7. Network Setup Page
2. On the Network Setup page, enter values for the parameters indicated in Tab le 2-5.
Table 2-5. Network Setup Parameters
Web Page Item Description
IP Addressing* Select either DHCP IP Addressing or Static IP Addressing by
marking the appropriate radio button. If you select Static, configure
the remaining parameters indicated in
go to Step 3.
IP Address* Enter the Static IP address.
Subnet Mask Enter the Subnet Mask address.
Default Gateway Enter the Default Gateway address.
DNS Server 1* Enter the DNS Server 1 address.
DNS Server 2* Enter the DNS Server 2 address.
Click on this button to save your configuration settings. Changing a
parameter that has an asterisk next to it will cause a system reboot
when saved.
CyberData Corporation 930095D Operations Guide
Table 2-5. If you select DHCP,
Installing the VoIP Ceiling Speaker
Table 2-5. Network Setup Parameters (continued)
Web Page Item Description
Link to the Speaker Setup page.
Link to the SIP Setup page.
Link to the Upgrade Firmware page.
Link to the Home page.
3. After changing the parameters, click Save Settings. This updates the changed parameters and
reboots the speaker if appropriate.
4. Connect the speaker to the target network.
5. From a system on the same network as the speaker, open a browser with the new IP address of
the speaker.
13
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Installing the VoIP Ceiling Speaker
14
2.3.3 Set up the Speaker
1. Click on the Speaker Setup button to open the Speaker Setup page. See Figure 2-8.
Figure 2-8. Speaker Setup
2. On the Speaker Setup page, enter values for the parameters indicated in Ta bl e 2-6.
Table 2-6. Speaker Setup Parameters
Web Page Item Description
Change Web Access Username Use this field to change the Web Access Username
Change Web Access Password Use this field to change the Web Access Password
Re-enter New Password Use this field to re-enter a new password
Speaker Tone Before Paging Enable/Disable the speaker tone (beep) before each page.
Speaker Tone After Initialization Enable/Disable the speaker tone (beep) after the system
startup.
Click on this button to save your configuration settings.
Click on this button to do an audio test. Generates a voice
message for testing the speaker audio quality and volume.
CyberData Corporation 930095D Operations Guide
Table 2-6. Speaker Setup Parameters (continued)
Web Page Item Description
3. After changing the parameters, click Save Settings.
2.3.4 Configure the SIP Parameters
Installing the VoIP Ceiling Speaker
Link to the Network Setup page.
Link to the SIP Setup page.
Link to the Upgrade Firmware page.
Link to the Home page.
15
1. Click SIP Setup to open the SIP Setup page (Figure 2-9).
Note For specific server configurations, go to the following URL:
http://www.CyberData.net/support/voip
Operations Guide 930095D CyberData Corporation
Installing the VoIP Ceiling Speaker
16
Figure 2-9. SIP Setup Page
CyberData Corporation 930095D Operations Guide
Installing the VoIP Ceiling Speaker
2. On the SIP Setup page, enter values for the parameters indicated in Ta bl e 2-7.
Table 2-7. SIP Setup Parameters
Web Page Item Description
SIP Server* Enter the SIP server represented as either a numeric IP
address in dotted decimal notation or the fully qualified
host name (FQHN) up to 64 characters.
Remote SIP Port* Enter the Remote SIP Port number (default is 5060).
Local SIP Port* Enter the Local SIP Port number (default is 5060).
SIP User ID* Enter the SIP User ID (up to 30 alphanumeric characters).
Authenticate ID* Enter the Authenticate ID (up to 30 alphanumeric
characters).
Authenticate Password* Enter the Authenticate Password (up to 30 alphanumeric
characters).
SIP Registration* Enable/Disable SIP Registration.
Unregister on Reboot* • Select Yes to automatically unregister the speaker when
it is rebooted.
•Select No to keep the speaker registered when it is
rebooted.
Register Expiration* Enter the SIP Registration lease time in minutes (default is
60 minutes).
Click on this button to save your configuration settings.
Changing a parameter that has an asterisk next to it will
cause a system reboot when saved.
17
Link to the Speaker Setup page.
Link to the Network Setup page.
Link to the Upgrade Firmware page.
Link to the Home page.
3. After changing the parameters, click Save Settings.
Operations Guide 930095D CyberData Corporation
Installing the VoIP Ceiling Speaker
18
2.4 Upgrade the Firmware and Reboot the Speaker
To upload the speaker firmware from your PC:
1. Set up a TFTP server.
If you do not already have a TFTP server running on your network, see Chapter 4, “Setting up a
TFTP Server”.
2. Retrieve the latest speaker firmware from the CyberData website:
www.CyberData.net/support/voip
3. Unzip the speaker version file. This file may contain the following:
• Kernel firmware file: xxx-image-xxx-xxx.bin
• Application firmware file: xxx-romdisk-xxx-xxx.img
• Release notes
4. Copy the firmware files to be upgraded to the appropriate TFTP server directory:
• c:\tftp-root\for Windows
• /tftpboot/for Linux
5. Log in to the speaker home page as instructed in Section 2.3.1, "Log in to the Configuration
Home Page".
6. Click the Upgrade Firmware button to open the Firmware Upgrade page. See Figure 2-10.
CyberData Corporation 930095D Operations Guide
Figure 2-10. Firmware Upgrade Page
Installing the VoIP Ceiling Speaker
19
7. Enter the IP address of your TFTP server into the TFTP Server IP parameter field.
8. Enter the firmware filename of the file to be uploaded into the New Filename parameter field.
For example, kernel filename "201-image-spk-sip.bin".
9. Click Upload File.
Note This starts the upload process. Once the speaker has uploaded the file, the Uploading
Firmware countdown page appears, indicating that the firmware is being written to flash.
The speaker will automatically reboot when the upload is complete. When the countdown
finishes, the Firmware Upgrade page will refresh. The uploaded firmware filename should
be displayed in the system configuration (indicating successful upload and reboot).
10. Repeat steps 8 and 9 if you are uploading the Kernel and Application files.
For example, Application filename "201-romdisk-spk-sip.img".
Ta bl e 2-8 shows the web page items on the Firmware Upgrade page.
Table 2-8. Firmware Upgrade Parameters
Web Page Item Description
System Configuration Shows the current configuration.
Bootname Shows the current boot loader filename.
Kernel Shows the current kernel filename for partition 1 and 2.
Application Shows the current application filename for partition 1
and 2.
Operations Guide 930095D CyberData Corporation
Installing the VoIP Ceiling Speaker
20
Web Page Item Description
TFTP Server IP address Enter the TFTP Server IP address.
New Filename Use this field to enter the new file name for the kernel or
Table 2-8. Firmware Upgrade Parameters (continued)
application firmware file that you are uploading.
Click on this button to automatically upload the selected
firmware and reboot the system.
Link to the Speaker Setup page.
Link to the Network Setup page.
Link to go to the SIP Setup page.
Link to the Home page.
2.4.1 Reboot the Speaker
To reboot a speaker, log in to the web page as instructed in Section 2.3.1, "Log in to the Configuration
Home Page".
1. Click Upgrade Firmware to open the Firmware Upgrade page (Figure 2-11).
Click on this button to reboot the system.
CyberData Corporation 930095D Operations Guide
Figure 2-11. Reboot System Section
Installing the VoIP Ceiling Speaker
21
2. Click Reboot. A normal restart will occur as per Section 2.2.2.1, "Status LED".
2.5 Restore the Factory Default Settings
When troubleshooting configuration problems, it is sometimes convenient to restore the device to a
known state.
Each speaker is delivered with factory set default values for the parameters indicated in Table 2-9.
Use the RTFM switch on the speaker face to restore these parameters to the factory default settings.
Note When you use the RTFM switch, the factory default settings are restored for only the
parameters indicated in
configuration will remain unchanged.
Parameter Factory Default Setting
IP Addressing static
IP Address 192.168.3.10
Web Access Username admin
Web Access Password admin
Subnet Mask 255.255.255.0
Table 2-9. The other parameters in the current speaker
Table 2-9. Factory Default Settings
Operations Guide 930095D CyberData Corporation
Installing the VoIP Ceiling Speaker
22
Parameter Factory Default Setting
Default Gateway 192.168.3.1
To restore these parameters to the factory default settings:
1. Press and hold the RTFM switch for 20 seconds.
2. The speaker will beep after one second. Continue to hold the switch until the speaker beeps
3. Release the switch. The following occurs:
Table 2-9. Factory Default Settings (continued)
again after 20 seconds.
• A voice message announces that the factory default settings are being restored.
• Once the settings are restored, a voice message announces the restored default IP address:
192.168.3.10
• A voice message announces that the speaker is rebooting.
• The speaker reboots.
CyberData Corporation 930095D Operations Guide
3 Mounting the Speaker
3.0 Mount the Speaker
Before you mount the speaker, make sure that you have received all the parts for each speaker. Refer
to
Ta bl e 3-1 and Ta bl e 3-2.
Table 3-1. Drop Ceiling Mounting Components (Part of the Accessory Kit)
Quantity Part Name Illustration
3 #8 Nylon Thumb Nuts
3 #8 Fender Washers
23
3 8-32 x 1 1/4" Mounting Screws
Table 3-2. Drywall Mounting Components (Part of the Accessory Kit)
Quantity Part Name Illustration
3 Plastic Ribbed Anchors
3 #6 Sheet Metal Screws
To mount the speaker:
1. Use the TEMPLATE to cut the speaker hole and prepare holes for the screws (Figure 3-1). This
template is located on the back page of the Installation Quick Reference that is delivered with each
speaker.
Operations Guide 930095D CyberData Corporation
Mounting the Speaker
24
DRY WALL MOUNTING KIT
PLASTIC RIBBED ANCHOR (3x)
#8 NYLON
THUMBNUT (3X)
#8 FENDER
WASHER (3X)
Figure 3-1. VoIP Speaker Assembly
VoIP SPEAKER ASSEMBLY
120°
3
16
3
"
8
" HOLE (3x)
CEILING
TEMPLATE
VoIP SPEAKER
ASSEMBLY
MOUNTING
SCREW
8-32x1 1/4" (3X)
DRY WALL MOUNTING KIT
#6 SCREW (3x)
120°
1
7
4
" HOLE
080169B.dwg
2. Plug the Ethernet cable into the Speaker Assembly. Section 2.2.2, "Confirm that the Speaker is
Operational and Linked to the Network" explains how the Link and Status LEDs work.
3. At this point:
•For drop ceiling mounting, position the VoIP SPEAKER ASSEMBLY in the ceiling so that its
screw holes align with those you prepared.
•For drywall mounting, place the three PLASTIC RIBBED ANCHORS in the holes you
prepared, and position the VoIP SPEAKER ASSEMBLY over them, aligning the screw
holes in the assembly with the anchors.
CyberData Corporation 930095D Operations Guide
Mounting the Speaker
4. To fasten the speaker:
•For drop ceiling mounting, use the three 8-32 x 1 1/4" MOUNTING SCREWS, #8 NYLON
THUMB NUTS, and #8 FENDER WASHERS to secure the speaker.
•For drywall mounting, use the three #8 SHEET METAL SCREWS to secure the speaker.
25
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Mounting the Speaker
26
CyberData Corporation 930095D Operations Guide
4 Setting up a TFTP Server
4.0 Set up a TFTP Server
Upgrading the VoIP Ceiling Speaker firmware requires a TFTP server on which you access the Web
interface where you can upload the firmware files.
4.0.1 In a LINUX Environment
To set up a TFTP server on LINUX:
1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that
directory.
2. Run the following command where /tftpboot/ is the path to the directory you created in
Step 1: the directory that contains the files to be uploaded. For example:
27
in.tftpd -l -s /tftpboot/your_directory_name
4.0.2 In a Windows Environment
You can find several options online for setting up a Windows TFTP server. This example explains
how to use the Solarwinds freeware TFTP server, which you can download at:
http://www.tucows.com/preview/326445
To set up a TFTP server on Windows:
1. Install and start the software.
2. Select File/Configure/Security tab/Transmit Only.
3. Make a note of the default directory name, and then move the firmware files to be uploaded to
that directory.
4.0.3 In a Solarwinds Server Environment
You can find several options online for setting up a Solarwinds server. This example explains how to
use the Solarwinds freeware TFTP server, which you can download at:
http://www.CyberData.net/support/voip
Operations Guide 930095D CyberData Corporation
Setting up a TFTP Server
28
CyberData Corporation 930095D Operations Guide
5 Troubleshooting/Technical Support
5.1 Frequently Asked Questions (FAQ)
Go to the following URL to see CyberData’s list of frequently asked questions:
http://www.CyberData.net/support/voip
5.2 Documentation
The documentation for this product is released in an English language version only. You can
download PDF copies of CyberData product documentation at:
www.CyberData.net—>Support—>Drivers, Utilities & Manuals—>VoIP Products
29
5.3 Contact Information
Contact CyberData Corporation
2555 Garden Road
Monterey, CA 93940
USA
www.CyberData.net
Phone: 800-CYBERDATA (800-292-3732)
Fax: 831-373-4193
Sales Sales 831-373-2601 Extension 334
Technical Support
Returned Materials Authorization
Phone: 831-373-2601 Extension 333
Email: support@CyberData.net
To return the product, contact the CyberData Returned Materials Authorization (RMA) department
at:
Phone: 831-373-2601, Extension 136
Email: RMA@CyberData.net
When returning a product to CyberData, an approved CyberData RMA number must be printed on
the outside of the original shipping package. No product will be accepted for return without an
approved RMA number. Send the product, in its original package, to the following address:
CyberData Corporation
2555 Garden Road
Monterey, CA 93940
Attention: RMA "your RMA number"
Operations Guide 930095D CyberData Corporation
Troubleshooting/Technical Support
30
5.4 Warranty
CyberData warrants its product against defects in material or workmanship for a period of two
years from the date of purchase. Should the product fail within the warranty period, CyberData will
repair or replace the product free of charge. This warranty includes all parts and labor.
If the product is out-of-warranty and fails, a flat rate repair charge of one half the product purchase
price will be assessed. Repair costs for products that are in warranty, but damaged by improper
modifications or abuse, will be charged at the out-of-warranty rate. Products returned to CyberData,
both in and out-of-warranty, are shipped to CyberData at the expense of the customer. Charges for
shipping repaired products back to the customer will be paid by CyberData.
CyberData Corporation 930095D Operations Guide
Index
31
Symbols
#8 fender washers 23, 25
#8 nylon thumb nuts 23, 25
#8 sheet metal screws 23, 25
Numerics
802.3af compliant ethernet hub 6
8-32 x 1 1/4" mounting screws 23, 25
A
address, configuration login 10
adjusting volume 8
announcing a speaker’s IP address 8
asterisk 12
audio encodings 2
audio test 8
default gateway 6, 10, 12, 22
default IP settings 9
default login address 10
default speaker settings 21
DHCP Client 2
DHCP IP addressing 12
dimensions 3
DNS server 12
drop ceiling mounting of speaker 24
drywall mounting of speaker 24
E
ethernet cable 24
ethernet hub 6
expiration time for SIP server lease 17
F
factory default settings 21
firmware upgrades 27
C
changing
the web access password 14
configurable parameters 11, 12, 14, 17, 19
configuration
default IP settings 9
network 12
SIP 15
using Web interface 9
configuration home page 10
confirming IP address 8
CyberData contact information, corporate, sales, tech
support, service 29
D
default
gateway 6, 10, 22
IP address 5, 9, 21
speaker settings 31
subnet mask 6, 10, 21
username and password 5, 9, 21
web login username and password 10
G
green LED, status 7
H
home page 10
http web-based configuration 2
I
illustration of speaker mounting process 23
installation, typical speaker system 1
IP address 5, 9, 12, 20, 21
IP addressing 12
default setting 9, 21
Operations Guide 930095D CyberData Corporation
32
L
lease, SIP server expiration time 17
link LED 24
Linux, setting up a TFTP server on 27
local SIP port 17
log in address 10
M
mounting a speaker 23
N
network configuration of speaker 12
network link activity, verifying 7
Network Setup 12
O
mounting 23
parts list 5
product features 2
product overview
product features 2
product specifications 3
supported protocols 2
supported SIP servers 2
typical system installation 1
product specifications 3
protocols supported 2
R
reboot 20, 22
registration and expiration, SIP server lease 17
remote SIP port 17
reset test function management switch 8
resetting the IP address to the default 23, 29
restoring factory default settings 21, 31
RMA returned materials authorization 29
RTFM switch 8, 21
RTP/AVP 2
output 3
P
packet time 2
part number 3
parts
#8 fender washers 23
#8 nylon thumb nuts 23
#8 sheet metal screws 23
8-32 x 1 1/4" mounting screws 23
plastic ribbed anchors 23
parts list 5
password
changing for web configuration access 14
for SIP server login 17
login 10
restoring the default 5, 9, 21
plastic ribbed anchors 23, 24
PoE Injector 6
port
local SIP 17
remote SIP 17
port baud rate 3
power requirement 3
power, connecting to speaker 6
product
configuring 9
S
sensitivity 3
server address, SIP 17
setting up a speaker 5
setting up a TFTP server 27
settings, default 21
SIP (session initiation protocol) 2
SIP Configuration 15
SIP configuration
SIP Server 17
SIP registration 17
SIP server 17
SIP servers supported 2
speaker configuration
default IP settings 9
speaker configuration page
configurable parameters 11, 12, 14, 17, 19
speaker operations, verifying 14
Speaker Setup 14
static IP addressing 12
status LED 7, 24
subnet mask 6, 10, 12, 21
supported protocols 2
CyberData Corporation 930095D Operations Guide
T
technical support, contact information 29
template for speaker and screw holes 23
testing audio 8
TFTP server 2, 27
U
unregister, from SIP server 17
user ID
for SIP server login 17
user ID, SIP 17
username
changing for web configuration access 14
default for web configuration access 10
restoring the default 5, 9, 21
33
V
verifying
network link and activity 7
power on to speaker 7
speaker operations 14
VoIP speaker assembly 24
volume, adjusting 8
W
warranty 30
web access password 5, 10, 21
web access username 5, 9, 21
web configuration log in address 10
web-based speaker configuration 9
weight 3
Windows, setting up a TFTP server on 27
Operations Guide 930095D CyberData Corporation
34
CyberData Corporation 930095D Operations Guide
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